Case 3:16-cv-03017 Document 1 Filed 06/03/16 Page 1 of 9 1 2 3 4 RANDY LUSKEY (STATE BAR NO. 240915) rluskey@orrick.com ORRICK, HERRINGTON & SUTCLIFFE LLP The Orrick Building 405 Howard Street San Francisco, California 94105 Telephone: +1-415-773-5700 Facsimile: +1-415-773-5750 5 6 Attorney for Defendant APPLE, INC. 7 UNITED STATES DISTRICT COURT 8 NORTHERN DISTRICT OF CALIFORNIA 9 SAN JOSE DIVISION 10 11 13 COLLEEN PALOMINO and IRENE MCDONNELL, individually and on behalf of all others similarly situated, 14 Plaintiff, 12 15 16 17 Case No. NOTICE OF REMOVAL UNDER 28 U.S.C. §§ 1332, 1441, 1446 AND 1453 BY DEFENDANT APPLE, INC. v. APPLE, INC., and DOES 1-50, inclusive, Defendant. 18 19 20 21 22 23 24 25 26 27 28 ORRICK, HERRINGTON & SUTCLIFFE LLP ATTORNEYS AT LAW NOTICE OF REMOVAL UNDER 28 U.S.C. §§ 1332, 1441, 1446, AND 1453 Case 3:16-cv-03017 Document 1 Filed 06/03/16 Page 2 of 9 1 2 3 4 TO THE UNITED STATES DISTRICT COURT FOR THE NORTHERN DISTRICT OF CALIFORNIA AND TO PLAINTIFFS AND THEIR COUNSEL OF RECORD: PLEASE TAKE NOTICE that Defendant Apple, Inc. (“Apple” or “Defendant”) removes 5 the above-captioned action from the Superior Court of the State of California in and for the 6 County of Santa Clara pursuant to 28 U.S.C. Sections 1332(d), 1441, 1446 and 1453 based on the 7 following grounds. BACKGROUND 8 9 1. On April 29, 2016, Plaintiffs Colleen Palomino and Irene McDonnell 10 (“Plaintiffs”), on behalf of themselves and others similarly situated, filed a Complaint against 11 Apple in the Superior Court of the State of California, County of Santa Clara, entitled Palomino 12 et al., v. Apple, Inc. and Does 1-50, Case No. 16-CV-294540 (the “Complaint”). The allegations 13 of the Complaint are incorporated by reference in this Notice of Removal without necessarily 14 admitting any of them. 15 2. The Complaint purports to assert a class-wide cause of action for relief against 16 Apple stemming from Plaintiffs’ and putative class members creating an “Apple ID” and/or 17 accepting “terms and conditions” to access various Apple “stores,” including the “iTunes Store, 18 the Mac App Store, the App Store for Apple TV, the iBooks Store, Apple Music.” See Compl. ¶¶ 19 2-4. Specifically, the Complaint alleges that the terms and conditions associated with using these 20 “stores” violate New Jersey’s Truth-in-Consumer Contract, Warranty and Notice Act 21 (“TCCWNA”), N.J.S.A. § 56:12-14 et seq. because they disclaim legal liability inconsistent with 22 New Jersey law. See, e.g., Compl. ¶¶ 6-7; 64-66. 23 3. On April 28, 2016, counsel for Plaintiffs, Carlson Lynch Sweet Kilpela & 24 Carpenter, LLP, filed a nearly identical class action complaint against Apple on behalf of a 25 different plaintiff in this District. See Silkowski v. Apple, Inc., Case No. 5:16-cv-02338 (N.D. 26 Cal. Apr. 28, 2016). 27 28 ORRICK, HERRINGTON & SUTCLIFFE LLP ATTORNEYS AT LAW -1- NOTICE OF REMOVAL UNDER 28 U.S.C. §§ 1332, 1441, 1446, AND 1453 Case 3:16-cv-03017 Document 1 Filed 06/03/16 Page 3 of 9 1 TIMELINESS OF REMOVAL 2 4. 3 on May 4, 2016. See Exhibit E (Service of Process Transmittal). The Complaint and Summons 4 are attached hereto as Exhibits A and C, respectively. This Notice of Removal is timely filed. 28 5 U.S.C. § 1446(b) (notice of removal shall be filed within thirty days of Apple’s receipt of the 6 Summons and Complaint). 7 8 9 5. No other pleadings have been filed or served to Apple’s knowledge related to this 6. Apple is informed and believes, and on that basis alleges, that there have been no case. 10 other named defendants in this case and that no other defendant, whether named or not, has been 11 served with or otherwise received the Complaint in this action. 12 13 DIVERSITY JURISDICTION UNDER CAFA 7. This action is removable under the Class Action Fairness Act of 2005 (“CAFA”), 14 codified in 28 U.S.C. § 1332(d). The Court has original jurisdiction of this Complaint under 15 section 1332(d)(2), and the Complaint is removable pursuant to the provisions of 28 U.S.C. 16 sections 1441(a) and 1453 as it is a class action in which at least one class member is a citizen of 17 a state different from that of Apple, the class size exceeds 100 members, and the amount in 18 controversy exceeds $5,000,000, exclusive of interest and costs. Serrano v. 180 Connect, Inc., 19 478 F.3d 1018, 1020-21 (9th Cir. 2007). Further, no defendant identified in the Complaint is a 20 state, officer of a state or a governmental agency. 28 U.S.C. § 1332(d)(5). 21 22 Complete Diversity of Citizenship Exists 8. Plaintiff’s Citizenship For Purposes of CAFA (28 U.S.C. § 1332(d)). For 23 diversity purposes, a person is a “citizen” of the state in which he or she is domiciled. Boon v. 24 Allstate Ins. Co., 229 F. Supp. 2d 1016, 1019 (C.D. Cal. 2002) (citing Kanter v. Warner-Lambert 25 Co., 265 F.3d 853, 857 (9th Cir. 2001)). For purposes of diversity jurisdiction, citizenship is 26 determined by the individual’s domicile at the time the lawsuit is filed. Boon, 229 F. Supp. 2d at 27 1019. Residence creates a presumption of domicile. Washington v. Hovensa LLC, 652 F.3d 340, 28 345 (3rd Cir. 2011); State Farm Mut. Auto Ins. Co. v. Dyer, 19 F.3d 514, 520 (10th Cir. 1994). ORRICK, HERRINGTON & SUTCLIFFE LLP ATTORNEYS AT LAW Apple’s agent for service of process was served with the Summons and Complaint -2- NOTICE OF REMOVAL UNDER 28 U.S.C. §§ 1332, 1441, 1446, AND 1453 Case 3:16-cv-03017 Document 1 Filed 06/03/16 Page 4 of 9 1 Once the removing party produces evidence of domicile, the burden shifts to the other party to 2 come forward with contrary evidence, if any. Dyer, 19 F.3d at 519. 3 9. Plaintiffs allege that they are residents and citizens of New Jersey. Compl. ¶ 12. 4 Apple is therefore informed and believes that at the time Plaintiffs filed this civil action, Plaintiffs 5 were citizens of New Jersey. Moreover, Plaintiffs aver that the putative class members are “all 6 New Jersey residents who have created an Apple ID and/or agreed to the Terms and Conditions 7 within the applicable statute of limitations.” Id. ¶ 51. 8 9 10. Apple’s Citizenship For Purposes of CAFA (28 U.S.C. § 1332(d)). For diversity purposes, a corporation “shall be deemed a citizen of any State by which it has been 10 incorporated and of the State where it has its principal place of business.” 28 U.S.C. 11 § 1332(c)(1). The “principal place of business” is the state where the entity’s officers direct, 12 control and coordinate corporate activities, generally where it maintains its headquarters. See The 13 Hertz Corp v. Friend, 559 U.S. 77, 130 S. Ct. 1181, 1192 (2010) (adopting “nerve center” 14 approach to determine corporation's principal place of business). 15 11. For purposes of diversity, Apple is a citizen of California (its state of incorporation 16 and principal place of business). See Declaration of Michael Jaynes (“Jaynes Decl.”), ¶ 2; 28 17 U.S.C. § 1331(c)(1) (for diversity purposes, a corporation is deemed to be a citizen of (1) the state 18 under whose laws it is organized; and (2) the state of its “principal place of business.”); see also 19 David v. HSBC Bank Nevada, N.A., 557 F.3d 1026, 1028 (9th Cir. 2009). 20 12. At the time this action was commenced, Apple was, and still is, a corporation 21 organized and existing under and by virtue of the laws of the State of California. See Jaynes 22 Decl., ¶ 2. Apple’s principal place of business is also located in California. Id. Apple’s U.S. 23 headquarters are located in Cupertino, California. Id. 24 13. Doe Defendants. While Plaintiffs name John Does 1-50 as defendants, the 25 citizenship of fictitious defendants is disregarded for purposes of establishing removal jurisdiction 26 under 28 U.S.C. § 1332. See 28 U.S.C. § 1441(a); see also Bryant v. Ford Motor Co., 886 F.2d 27 1526 (9th Cir. 1989), cert. denied, 493 U.S. 1076 (1990). 28 ORRICK, HERRINGTON & SUTCLIFFE LLP ATTORNEYS AT LAW -3- NOTICE OF REMOVAL UNDER 28 U.S.C. §§ 1332, 1441, 1446, AND 1453 Case 3:16-cv-03017 Document 1 Filed 06/03/16 Page 5 of 9 1 14. 2 citizen of a state different from that of Defendant Apple, as Plaintiffs are citizens of New Jersey 3 and Apple is a citizen of California. 4 5 The Putative Class Exceeds 100 Members 15. Plaintiffs seeks to represent “all New Jersey residents who have created an Apple 6 ID and/or agreed to the Terms and Conditions” during the putative class period. Compl. ¶ 51. 7 Plaintiffs’ proposed class far exceeds 100 persons—indeed, Plaintiffs allege that the putative class 8 includes as many as “thousands of individuals.” Compl. ¶ 53 (emphasis added). 9 10 Plaintiffs Seek More Than $5,000,000 16. The jurisdictional amount is satisfied. Apple denies Plaintiffs’ claims in their 11 entirety, but provides the following analysis of potential damages (without admitting liability) 12 based on the allegations in Plaintiffs’ Complaint in order to demonstrate that Plaintiffs’ 13 Complaint puts a sufficient amount “in controversy” to warrant removal under 28 U.S.C. § 14 1332(d). 15 17. Removal is proper if, from the allegations of the Complaint, it is more likely than 16 not that the amount in controversy exceeds $5,000,000. See Lowdermilk v. United States Bank 17 Nat’l Assoc., 479 F.3d 994, 1000 (9th Cir. 2007). What matters is the amount put in controversy 18 by Plaintiffs’ complaint, not what amount the defendant will actually owe (if anything). “[T]he 19 amount in controversy is simply an estimate of the total amount in dispute, not a prospective 20 assessment of the defendant’s liability.” Lewis v. Verizon Comm., Inc., 627 F.3d 395, 400 (9th 21 Cir. 2010). 22 18. Plaintiffs’ counsel filed a duplicative and nearly identical lawsuit in this Court the 23 day before filing the present Complaint in state court, substituting named plaintiffs but otherwise 24 raising the same claims against the same defendant and seeking the same relief. Silkowski v. 25 Apple Inc., Case No. 5:16-cv-02338 (N.D. Cal. Apr. 28, 2016). In that action, counsel alleges 26 violations of the New Jersey Truth-in-Consumer Contract, Warranty and Notice Act, (¶ 1), asserts 27 that the amount in controversy exceeds $5,000,000, declares that the New Jersey plaintiffs are 28 sufficiently diverse from Apple, and that the putative class exceeds 100 members (¶ 9). A true ORRICK, HERRINGTON & SUTCLIFFE LLP ATTORNEYS AT LAW Based on the Complaint, therefore, at least one member of the putative class is a -4- NOTICE OF REMOVAL UNDER 28 U.S.C. §§ 1332, 1441, 1446, AND 1453 Case 3:16-cv-03017 Document 1 Filed 06/03/16 Page 6 of 9 1 2 19. Plaintiffs individually and on behalf of the putative class pray for a “declaratory 3 judgment,” “injunctive relief,” “actual damages,” “attorneys’ fees and court costs,” and “other 4 relief the Court deems just, equitable and appropriate.” Compl. ¶ 68(a)-(f). While Apple denies 5 the validity of Plaintiffs’ individual and class action claims, the class stands to recover in excess 6 of $5,000,000 based on the allegations set forth in the Complaint. 7 20. Plaintiffs assert that the putative class will be comprised of “all New Jersey 8 residents who have created an Apple ID and/or agreed to the Terms and Conditions within the 9 applicable statute of limitations.” Compl. ¶ 51. Plaintiffs seek damages of at least $100 per class 10 member, which would require a class of just 50,000 iTunes subscribers to satisfy the threshold. 11 More than 50,000 New Jersey residents have registered an iTunes account and agreed to the 12 iTunes Terms and Conditions within the past 6 years. Jaynes Decl., ¶ 3. 13 21. Plaintiffs individually and on behalf of the putative class seek an injunction that: 14 (a) “remov[es] from the Terms and Conditions the language declared in violation of N.J.S.A. 15 56:12-15 and 56:12-16.” Compl. ¶ 68(b). Where a lawsuit seeks injunctive relief, “it is well 16 established that the amount in controversy is measured by the value of the object of the 17 litigation.” Hunt v. Wash. State Apple Adver. Comm’n, 432 U.S. 333, 347 (1977). This includes 18 a defendant’s costs in complying with the injunction sought. Franceschi Jr. v. Harrah’s Entm’t, 19 No. 2:10–cv–00205–RLH–RJJ, 2011 WL 9305, at *2 (D. Nev. Jan. 3, 2011); Guglielmi ex rel. 20 Guglielmi v. Anheuser-Busch Cos., Inc., No. CV-04-594-ST, 2005 WL 300064 (D. Or. Feb. 8, 21 2005), report & recommendation adopted sub nom. Guglielmi v. Anheuser-Busch Cos., Inc., No. 22 CV 04-594ST, 2005 WL 524721 (D. Or. Mar. 4, 2005). 23 22. Plaintiffs also pray for attorneys’ fees and costs, which are considered in 24 ascertaining the amount at issue in this case. Compl. ¶ 68; see Guglielmino v. McKee Food Corp., 25 506 F.3d 696, 700 (9th Cir. 2007); Galt G/S v. JSS Scandinavia, 142 F.3d 1150, 1156 (9th Cir. 26 1998) (“[W]here an underlying statute authorizes an award of attorneys’ fees, either with 27 mandatory or discretionary language, such fees may be included in the amount in controversy.”). 28 ORRICK, HERRINGTON & SUTCLIFFE LLP ATTORNEYS AT LAW and correct copy of the complaint filed in the identical action is attached hereto as Exhibit F. 23. Plaintiffs’ prayer for “whatever other relief the Court deems just, equitable and -5- NOTICE OF REMOVAL UNDER 28 U.S.C. §§ 1332, 1441, 1446, AND 1453 Case 3:16-cv-03017 Document 1 Filed 06/03/16 Page 7 of 9 1 appropriate” may include money damages. See Fed. R. Civ. P. 54(c) (“[F]inal judgment should 2 grant the relief to which each party is entitled, even if the party has not demanded that relief in its 3 pleadings.”); cf. Davis v. John Hancock Viable Life Ins. Co., 295 Fed. Appx. 245, 246-47 (9th 4 Cir. 2008). 5 24. 6 § 56:12-17 ($100) and undisclosed “actual damages” for “each” Plaintiff and class member for 7 each statutory violation of 56:12-15 and 56:12-16. Compl. ¶¶ 67-68. 8 9 25. Apple expressly denies Plaintiffs’ allegations and specifically denies that any of its terms and conditions violate the TCCWNA, but in determining whether the jurisdictional 10 minimum is met, the Court must consider the allegations of the Complaint and all recoverable 11 damages including statutory penalties and attorneys’ fees. Korn v. Polo Ralph Lauren Corp., 536 12 F. Supp. 2d 1199, 1205 (E.D. Cal. 2008) (“In measuring the amount in controversy, a court must 13 assume that the allegations of the complaint are true and that a jury will return a verdict for the 14 plaintiff on all claims made in the complaint. The ultimate inquiry is what amount is put ‘in 15 controversy’ by the plaintiff’s complaint, not what a defendant will actually owe”) (emphasis in 16 original); Galt G/S v. JSS Scandinavia, 142 F.3d 1150, 1156 (9th Cir. 1998) (attorneys’ fees 17 properly included in determining the amount in controversy). 18 26. Based on Plaintiffs’ allegations, the minimum statutory damages for the alleged 19 violations of N.J.S.A. § 56:12-15 and § 56:12-16 would be $100 for each of the thousands of 20 class members, not including any “actual damages” that Plaintiffs fail to identify. Assuming 21 Plaintiffs can recover on their claims, they would likely assert entitlement to attorneys’ fees of 22 approximately 25% of the total recovery. In re Quintus Securities Litig., 148 F. Supp. 2d 967, 23 973 (N.D. Cal. 2001) (noting in the class action settlement context that the benchmark for setting 24 attorneys’ fees is 25 percent of the common fund); see also Frederico v. Home Depot, 507 F.3d 25 188, 199 (3d Cir. 2007) citing In re Rite Aid Corp. Securities Litig., 396 F.3d 294, 303 (3d Cir. 26 2005) (“Fees should be as much as thirty percent of the judgment”). 27 28 ORRICK, HERRINGTON & SUTCLIFFE LLP ATTORNEYS AT LAW Here, the Complaint seeks to recover minimum statutory damages under N.J.S.A. 27. Thus, although Apple denies Plaintiffs’ factual allegations or that they or the putative class members they purport to represent are entitled to the relief for which they have -6- NOTICE OF REMOVAL UNDER 28 U.S.C. §§ 1332, 1441, 1446, AND 1453 Case 3:16-cv-03017 Document 1 Filed 06/03/16 Page 8 of 9 1 prayed, based on Plaintiffs’ allegations and prayer for relief, the amount in controversy is well over 2 the $5,000,000 threshold. Removal of this action is proper. 3 28. Because diversity of citizenship exists—the Plaintiffs are citizens of New Jersey 4 and Apple is a citizen of the State of California, the class size exceeds 100 members, and the 5 amount in controversy exceeds five million dollars—this Court has original jurisdiction of the 6 action pursuant to 28 U.S.C. section 1332(d)(2). This action is therefore a proper one for removal 7 to this Court. None of the bases for declining jurisdiction exist under 28 U.S.C. section 8 1332(d)(3) and (4) because the proposed class members are residents of New Jersey. 9 VENUE 10 29. Venue lies in the Northern District of this Court pursuant to 28 U.S.C. 11 sections 1441, 1446(a), and 84(a). This action originally was brought in the Superior Court of the 12 State of California, County of Santa Clara. 13 NOTICE OF REMOVAL 14 15 30. This Notice of Removal will be promptly served on Plaintiffs and filed with the Clerk of the Superior Court of the State of California in and for the County of Santa Clara. 16 31. In compliance with 28 U.S.C. section 1446 (a), attached are copies of the state- 17 court papers received by Apple herein (the Complaint, attached as Exhibit A; Civil Case Cover 18 Sheet, attached as Exhibit B; Summons, attached as Exhibit C; Civil Lawsuit Notice, attached as 19 Exhibit D; and Service of Process Transmittal, attached as Exhibit E). Also attached as Exhibit F 20 is the complaint in Silkowski v. Apple, Inc., Case No. 5:16-cv-02338 (N.D. Cal. Apr. 28, 2016). 21 /// 22 /// 23 /// 24 /// 25 /// 26 /// 27 28 ORRICK, HERRINGTON & SUTCLIFFE LLP ATTORNEYS AT LAW -7- NOTICE OF REMOVAL UNDER 28 U.S.C. §§ 1332, 1441, 1446, AND 1453 Case 3:16-cv-03017 Document 1 Filed 06/03/16 Page 9 of 9 1 WHEREFORE, Apple prays that this civil action be removed from the Superior Court of 2 the State of California, County of Santa Clara, to the United States District Court of the Northern 3 District of California. 4 Dated: June 3, 2016 5 RANDY LUSKEY Orrick, Herrington & Sutcliffe LLP 6 7 8 By: /s/ Randy Luskey RANDY LUSKEY Attorneys for Defendant APPLE INC. 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 ORRICK, HERRINGTON & SUTCLIFFE LLP ATTORNEYS AT LAW -8- NOTICE OF REMOVAL UNDER 28 U.S.C. §§ 1332, 1441, 1446, AND 1453 Case 3:16-cv-03017 Document 1-1 Filed 06/03/16 Page 1 of 16 EXHIBIT A Case 3:16-cv-03017 Document 1-1 Filed 06/03/16 Page 2 of 16 Case 3:16-cv-03017 Document 1-1 Filed 06/03/16 Page 3 of 16 Case 3:16-cv-03017 Document 1-1 Filed 06/03/16 Page 4 of 16 Case 3:16-cv-03017 Document 1-1 Filed 06/03/16 Page 5 of 16 Case 3:16-cv-03017 Document 1-1 Filed 06/03/16 Page 6 of 16 Case 3:16-cv-03017 Document 1-1 Filed 06/03/16 Page 7 of 16 Case 3:16-cv-03017 Document 1-1 Filed 06/03/16 Page 8 of 16 Case 3:16-cv-03017 Document 1-1 Filed 06/03/16 Page 9 of 16 Case 3:16-cv-03017 Document 1-1 Filed 06/03/16 Page 10 of 16 Case 3:16-cv-03017 Document 1-1 Filed 06/03/16 Page 11 of 16 Case 3:16-cv-03017 Document 1-1 Filed 06/03/16 Page 12 of 16 Case 3:16-cv-03017 Document 1-1 Filed 06/03/16 Page 13 of 16 Case 3:16-cv-03017 Document 1-1 Filed 06/03/16 Page 14 of 16 Case 3:16-cv-03017 Document 1-1 Filed 06/03/16 Page 15 of 16 Case 3:16-cv-03017 Document 1-1 Filed 06/03/16 Page 16 of 16 Case 3:16-cv-03017 Document 1-2 Filed 06/03/16 Page 1 of 2 EXHIBIT B Case 3:16-cv-03017 Document 1-2 Filed 06/03/16 Page 2 of 2 Case 3:16-cv-03017 Document 1-3 Filed 06/03/16 Page 1 of 2 EXHIBIT C Case 3:16-cv-03017 Document 1-3 Filed 06/03/16 Page 2 of 2 Case 3:16-cv-03017 Document 1-4 Filed 06/03/16 Page 1 of 2 EXHIBIT D Case 3:16-cv-03017 Document 1-4 Filed 06/03/16 Page 2 of 2 Case 3:16-cv-03017 Document 1-5 Filed 06/03/16 Page 1 of 4 EXHIBIT E Case 3:16-cv-03017 Document 1-5 Filed 06/03/16 Page 2 of 4 Service of Process Transmittal TO: Ami Gomez Apple Inc. 1 Infinite Loop, M/S 169-2NYJ Cupertino, CA 95014-2083 RE: Process Served in California FOR: Apple Inc. (Domestic State: CA) 05/04/2016 CT Log Number 529108726 ENCLOSED ARE COPIES OF LEGAL PROCESS RECEIVED BY THE STATUTORY AGENT OF THE ABOVE COMPANY AS FOLLOWS: TITLE OF ACTION: COLLEEN PALOMINO and IRENE MCDONNELL, etc., Pltfs. vs. APPLE, INC., etc., et al., Dfts. DOCUMENT(S) SERVED: Summons, Cover Sheet, Notice, Complaint, Information Sheet, Attachment(s) COURT/AGENCY: Santa Clara County - Superior Court, CA Case # 16CV294540 NATURE OF ACTION: Plaintiff seeking relief from the violations made by Defendant ON WHOM PROCESS WAS SERVED: C T Corporation System, Los Angeles, CA DATE AND HOUR OF SERVICE: By Process Server on 05/04/2016 at 14:50 JURISDICTION SERVED : California APPEARANCE OR ANSWER DUE: Within 30 calendar days after this summons and legal papers are served ATTORNEY(S) / SENDER(S): Todd D. Carpenter CA1LSON LYNCH SWEET KILPELA & CARPENTER, LLP 402 West Broadway, 29th Floor San Diego, CA 92101 619-756-6994 ACTION ITEMS: SOP Papers with Transmittal, via Fed Ex Priority Overnight , 782982975809 Image SOP Email Notification, Noreen Krall nkrall@apple.com Email Notification, David Melaugh melaugh@apple.com Email Notification, Colleen Brown colleen_brown@apple.com Email Notification, Erica Tierney etierney@apple.com Email Notification, Diana Loop loop@apple.com Email Notification, Sarita Venkat saritav@apple.com Email Notification, Tom Vigdal tvigdal@apple.com Email Notification, Cyndi Wheeler cwheeler@apple.com Page 1 of 3 / SM Information displayed on this transmittal is for CT Corporation's record keeping purposes only and is provided to the recipient for quick reference. This information does not constitute a legal opinion as to the nature of action, the amount of damages, the answer date, or any information contained in the documents themselves. Recipient is responsible for interpreting said documents and for taking appropriate action. Signatures on certified mail receipts confirm receipt of package only, not contents. Case 3:16-cv-03017 Document 1-5 Filed 06/03/16 Page 3 of 4 Service of Process Transmittal TO: Ami Gomez Apple Inc. 1 Infinite Loop, M/S 169-2NYJ Cupertino, CA 95014-2083 RE: Process Served in California FOR: Apple Inc. (Domestic State: CA) 05/04/2016 CT Log Number 529108726 Email Notification, Heather Moser hmoser@apple.com Email Notification, Ami Gomez ami_r_gomez@apple.com Email Notification, Tim O'Neil toneil@apple.com Email Notification, Charstie Wheelock wheelock@apple.com Email Notification, Erik Floyd efloyd@apple.com Email Notification, Beth Kellermann kellermann@apple.com Email Notification, Andrew Song asong@apple.com Email Notification, Ryan Moran rmoran@apple.com Email Notification, David Weiskopf dweiskopf@apple.com Email Notification, Jennifer Brown jennifer_brown@apple.com Email Notification, Susan Guarino sguarino@apple.com Email Notification, Andrew Farthing afarthing@apple.com Email Notification, Ash Upreti aupreti@apple.com Email Notification, Jen Yokoyama jyokoyama@apple.com Email Notification, Scott Murray scott_murray@apple.com Email Notification, Pami Vyas pvyas@apple.com Email Notification, Kim Moore kim_moore@apple.com Email Notification, Lisa Olle olle@apple.com Email Notification, Victoria Nakaahiki victoria_nakaahiki@apple.com Email Notification, Maya Kumar maya_kumar@apple.com Email Notification, Phil Rawlinson prawlinson@apple.com Email Notification, Jessica Hannah jessica_hannah@apple.com Email Notification, Kate Kaso-Howard kkasohoward@apple.com Page 2 of 3 / SM Information displayed on this transmittal is for CT Corporation's record keeping purposes only and is provided to the recipient for quick reference. This information does not constitute a legal opinion as to the nature of action, the amount of damages, the answer date, or any information contained in the documents themselves. Recipient is responsible for interpreting said documents and for taking appropriate action. Signatures on certified mail receipts confirm receipt of package only, not contents. Case 3:16-cv-03017 Document 1-5 Filed 06/03/16 Page 4 of 4 Service of Process Transmittal TO: Ami Gomez Apple Inc. 1 Infinite Loop, M/S 169-2NYJ Cupertino, CA 95014-2083 RE: Process Served in California FOR: Apple Inc. (Domestic State: CA) 05/04/2016 CT Log Number 529108726 Email Notification, Marc Breverman mbreverman@apple.com SIGNED: ADDRESS: TELEPHONE: C T Corporation System 818 West Seventh Street Los Angeles, CA 90017 213-337-4615 Page 3 of 3 / SM Information displayed on this transmittal is for CT Corporation's record keeping purposes only and is provided to the recipient for quick reference. This information does not constitute a legal opinion as to the nature of action, the amount of damages, the answer date, or any information contained in the documents themselves. Recipient is responsible for interpreting said documents and for taking appropriate action. Signatures on certified mail receipts confirm receipt of package only, not contents. Case 3:16-cv-03017 Document 1-6 Filed 06/03/16 Page 1 of 16 EXHIBIT F Case Case3:16-cv-03017 5:16-cv-02338 Document Document1-6 1 Filed Filed04/28/16 06/03/16 Page Page12ofof15 16 1 2 3 4 CARLSON LYNCH SWEET KILPELA & CARPENTER, LLP Todd D. Carpenter (CA 234464) Brittany C. Casola (CA 306561) 402 West Broadway, 29th Floor San Diego, California 92101 Telephone: 619.756.6994 Facsimile: 619.756.6991 tcarpenter@carlsonlynch.com 5 6 Attorney for Plaintiff Thomas Silkowski and Proposed Class Counsel 7 8 IN THE UNITED STATES DISTRICT COURT 9 FOR THE NORTHERN DISTRICT OF CALIFORNIA 10 SAN JOSE DIVISION 11 12 13 THOMAS SILKOWSKI, on behalf of himself and all others similarly situated, COMPLAINT 14 Plaintiff, CLASS ACTION 15 vs. 16 17 Case No. APPLE INC., a CALIFORNIA corporation, and DOES 1- 50, inclusive, 1. Violation of New Jersey’s Truth-inConsumer Contract, Warranty and Notice Act, N.J.S.A. 56:12-14, et seq. DEMAND FOR JURY TRIAL 18 Defendant. 19 20 21 22 23 24 25 26 27 28 COMPLAINT Case Case3:16-cv-03017 5:16-cv-02338 Document Document1-6 1 Filed Filed04/28/16 06/03/16 Page Page23ofof15 16 1 Plaintiff THOMAS SILKOWSKI brings this action on behalf of himself and all others similarly 2 situated against APPLE INC., and states: 3 I. 4 NATURE OF ACTION 1. Plaintiff brings this action individually and on behalf of all others similarly situated 5 against Apple Inc. (“Defendant” or “Apple”), alleging violations of the New Jersey Truth-in-Consumer 6 Contract, Warranty and Notice Act (“TCCWNA”), N.J.S.A. 56:12-14, et. seq. 7 2. The TCCWNA was enacted specifically to prevent deception in consumer contracts and to 8 incentivize businesses to draft contracts that are clear and understandable to all consumers, and that 9 clearly explain the legal rights of consumers and the legal responsibilities of businesses. 10 11 12 3. Defendant operates the iTunes Store, the Mac App Store, the App Store, the App Store for Apple TV, the iBooks Store, and Apple Music (collectively the “Stores”). 4. In order to access the Stores, consumers must create an Apple ID and/or agree to the 13 iTunes terms and conditions (the “Terms and Conditions”). As a precondition to creating an Apple ID, 14 Defendant requires all consumers to agree to the Terms and Conditions. 15 5. The Terms and Conditions violate the TCCWNA because they contain provisions that 16 violate clearly established legal rights of Plaintiff and the proposed class, and ignore the legal 17 responsibilities of Defendant. 18 6. Specifically, the Terms and Conditions contain provisions that purport to: 1) disclaim 19 liability for claims brought for Defendant’s negligent, willful, malicious and wanton misconduct; 2) bar 20 claims for personal injury and punitive damages; 3) ban consumers from asserting claims against 21 Defendant for deceptive and fraudulent conduct; and 4) require Store users to indemnify and hold 22 harmless Defendant for any claims brought against Defendant for its negligent, willful, malicious and 23 wanton misconduct. All of the aforementioned provisions are in direct contravention of rights afforded 24 to Plaintiff and the proposed class under New Jersey law. 25 7. The inclusion of these violative provisions in the Terms and Conditions deceives 26 consumers into thinking that they are enforceable and accordingly, gives consumers the impression that 27 they are unable to enforce rights they otherwise have under New Jersey statutory and common law. 28 8. As a result of Defendant’s illegal conduct, Plaintiff, on behalf of himself and the Class, 1 COMPLAINT Case Case3:16-cv-03017 5:16-cv-02338 Document Document1-6 1 Filed Filed04/28/16 06/03/16 Page Page34ofof15 16 1 seeks statutory penalties, actual damages, attorneys’ fees, costs of suit, and any additional legal or 2 equitable relief the Court deems appropriate. 3 II. 4 JURISDICTION, VENUE AND INTRADISTRICT ASSIGNMENT 9. This Court has original jurisdiction of this Action pursuant to the Class Action Fairness 5 Act, 28 U.S.C §1332(d). The matter in controversy, exclusive of interest and costs, exceeds the sum or 6 value of $5,000,000, and is a class action in which at least some members of the proposed class have a 7 different citizenship from Defendant. There are more than 100 putative class members. 8 9 10 10. this action because Defendant is headquartered in this District and conducts substantial business in this District. 11 12 The Northern District of California has personal jurisdiction over the Defendant named in 11. Venue is proper in the Northern District of California under 28 U.S.C. § 1391(b) because Defendant is headquartered in this District and transacts substantial business in this District. 13 12. Assignment is proper to the San Jose Division of the Northern District of California under 14 Civil L.R. 3-2(c) and (e) because Defendant is headquartered in Santa Clara County and transacts 15 substantial business in Santa Clara County. 16 III. 17 18 PARTIES 13. Plaintiff, Thomas Silkowski, is and, at all times relevant hereto, was, a resident and citizen of the State of New Jersey. 19 14. Defendant Apple Inc. is a publicly traded company headquartered at 1 Infinite Loop, 20 Cupertino, California 95014 and is a citizen of California. 21 IV. RELEVANT LAW AND STATUTES 22 A. The New Jersey Truth-in-Consumer Contract, Warranty and Notice Act 23 15. The TCCWNA was enacted over thirty years ago because “[f]ar too many consumer 24 contracts, warranties, notices and signs contain provisions which clearly violate the rights of consumers. 25 Even though these provisions are legally invalid or unenforceable, their very inclusion in a contract, 26 warranty, notice or sign deceives a consumer into thinking that they are enforceable and for this reason 27 the consumer often fails to enforce his rights.” Statement, Bill No. A1660, 1981 N.J. Laws, Chapter 28 454, Assembly No. 1660, page 2. 2 COMPLAINT Case Case3:16-cv-03017 5:16-cv-02338 Document Document1-6 1 Filed Filed04/28/16 06/03/16 Page Page45ofof15 16 1 16. The primary goal of the TCCWNA is to prevent confusion and deception among 2 consumers as to both their legal rights, and the responsibilities of businesses operating in New Jersey. 3 The TCCWNA accomplishes this goal in three ways. 4 17. First, “No seller, lessor, creditor, lender or bailee shall in the course of his business offer 5 to any consumer or prospective consumer or enter into any written consumer contract or give or display 6 any written consumer warranty, notice or sign after the effective date of this act which includes any 7 provision that violates any clearly established legal right of a consumer or responsibility of a seller, 8 lessor, creditor, lender or bailee as established by State or Federal law at the time the offer is made or the 9 consumer contract is signed or the warranty, notice or sign is given or displayed.” N.J.S.A. 56:12-15. 10 11 18. Second, the TCCWNA prohibits any provision in a consumer contract or notice from requiring the consumer to waive his or her rights under the TCCWNA. N.J.S.A. 56:12-16. 12 19. Third, the TCCWNA provides that a contract or notice cannot state in a general, non- 13 particularized fashion that some of its provisions may be void, inapplicable, or unenforceable in some 14 states, without specifying whether the provisions are void, inapplicable or unenforceable in New Jersey. 15 Id. 16 20. A “consumer” under the TCCWNA is “any individual who buys, leases, borrows, or bails 17 any money, property or service which is primarily for personal, family or household purposes.” N.J.S.A. 18 56:15. 19 20 21. A “consumer contract” is defined as a written agreement in which an individual, for personal, family and household purposes, and for cash or credit: 21 a) Leases of licenses real or personal property; 22 b) Obtains credit; 23 c) Obtains insurance coverage; 24 d) Borrows money; 25 e) Purchases real or personal property; 26 f) Contracts for services; or 27 g) Enters into a service contract. 28 N.J.S.A. 56:12-1. 3 COMPLAINT Case Case3:16-cv-03017 5:16-cv-02338 Document Document1-6 1 Filed Filed04/28/16 06/03/16 Page Page56ofof15 16 1 22. Any person who violates the TCCWNA “shall be liable to the aggrieved consumer for a 2 civil penalty of not less than $100.00 or for actual damages, or both at the election of the consumer, 3 together with reasonable attorney’s fees and court costs.” N.J.S.A. 56:12-17. 4 B. Statutory and Common Law Rights of New Jersey Consumers 5 23. Under New Jersey common law, persons and entities have a duty to avoid unnecessary 6 risk of personal and economic injury to others. 7 established right to recover damages under New Jersey common law. 8 24. Persons harmed by negligent acts have a clearly Under New Jersey’s Punitive Damages Act (the “PDA”) persons are granted the right to 9 recover punitive damages when they prove “that the harm suffered was the result of the defendant’s acts 10 or omissions and such acts or omissions were actuated by actual malice or accompanied by a wanton and 11 willful disregard of persons who foreseeably might be harmed by those acts or omissions.” N.J.S.A. 12 2A:15-5.12. 13 14 15 25. Under New Jersey’s Consumer Fraud Act (the “CFA”), N.J.S.A. § 56:8–2 et seq., persons are granted the right to recover for fraudulent and deceptive conduct. 26. The CFA targets unlawful sales and advertising practices designed to induce consumers to 16 purchase merchandise or real estate, and is designed to address misconduct in the marketing of 17 merchandise and real estate whereby the consumer could be victimized by being lured into a purchase 18 through fraudulent, deceptive, or other similar kinds of selling or advertising practices. 19 27. The CFA prohibits “[t]he act, use or employment by any person of any unconscionable 20 commercial practice, deception, fraud, false pretense, false promise, misrepresentation, or the knowing, 21 concealment, suppression, or omission of any material fact with intent that others rely upon such 22 concealment, suppression or omission, in connection with the sale or advertisement of any merchandise 23 or real estate, or with the subsequent performance of such person as aforesaid, whether or not any person 24 has in fact been misled, deceived or damaged thereby … [.]” N.J.S.A. § 56:8–2. 25 28. The CFA entitles any person who suffers any ascertainable loss of money or property as a 26 result of the use or employment by another person of any method, act, or practice declared unlawful 27 under the CFA to recover treble damages, attorneys’ fees, filing fees, reasonable costs of suit, and any 28 other appropriate legal or equitable relief. N.J.S.A. § 56:8-19. 4 COMPLAINT Case Case3:16-cv-03017 5:16-cv-02338 Document Document1-6 1 Filed Filed04/28/16 06/03/16 Page Page67ofof15 16 1 29. In line with these rights, the New Jersey legislature has set forth the following examples 2 of provisions that violate clearly established legal rights and responsibilities under the TCCWNA: 3 “Examples of [] provisions [in violation of the TCCWNA] are those that deceptively claim that a seller or 4 lessor is not responsible for any damages caused to a consumer, even when such damages are the result 5 of the seller’s or lessor’s negligence. These provisions provide that the consumer assumes all risks and 6 responsibilities, and even agrees to defend, indemnify and hold harmless the seller from all liability.” 7 Statement, Bill No. A1660, 1981 N.J. Laws, Chapter 454, Assembly No. 1660, page 2. 8 V. FACTUAL BACKGROUND 9 A. The Terms and Conditions Were Presented to Plaintiff and the Class 10 30. As described above, Apple operates the iTunes Store, the Mac App Store, the App Store, 11 the App Store for Apple TV, the iBooks Store, and Apple Music. The iTunes Store allows consumers to 12 access, purchase or rent digital content for cash or credit. The Mac App Store, the App Store, the App 13 Store for Apple TV and the iBooks Store allow consumers to license software products and digital 14 content for cash or credit. Apple Music allows consumers to access digital music for cash or credit. 15 31. In order to access any of the Stores, consumers must create an Apple ID and/or agree to 16 the Terms and Conditions. Before any consumer can create his or her Apple ID, he or she is presented 17 with, and must agree to, the Terms and Conditions. 18 32. Plaintiff, an iTunes customer, was presented and agreed to the Terms and Conditions 19 when he created his Apple ID and when he accessed the iTunes Store. Plaintiff has purchased hundreds 20 of songs from the iTunes Store as well as several movies and other services. 21 22 23 33. they created their Apple IDs and when they accessed the Stores. B. 24 25 26 27 28 The class members also were presented and agreed to the Terms and Conditions when The Terms and Conditions Violate the TCCWNA i. 34. The Terms and Conditions violate N.J.S.A. 56:12-15 The Terms and Conditions presented to Plaintiff and the Class members contain provisions that violate clearly established legal rights and responsibilities. 35. The Terms and Conditions, in reference to the iTunes Store, state, “IN NO CASE SHALL APPLE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, 5 COMPLAINT Case Case3:16-cv-03017 5:16-cv-02338 Document Document1-6 1 Filed Filed04/28/16 06/03/16 Page Page78ofof15 16 1 OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, 2 SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF ANY OF THE 3 ITUNES SERVICE OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF 4 THE ITUNES SERVICE, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS 5 IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF 6 THE USE OF ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE 7 MADE AVAILABLE VIA THE ITUNES SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY. 8 BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE 9 LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH 10 STATES OR JURISDICTIONS, APPLE’S LIABILITY SHALL BE LIMITED TO THE EXTENT 11 PERMITTED BY LAW.” 12 36. The Terms and Conditions, in reference to the Mac App Store, the App Store, the App 13 Store for Apple TV and the iBooks Store, state, “IN NO CASE SHALL APPLE, ITS DIRECTORS, 14 OFFICERS, 15 LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, 16 OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF ANY OF THE APP AND 17 BOOK SERVICES OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF 18 THE APP AND BOOK SERVICES, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR 19 OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A 20 RESULT OF THE USE OF ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR 21 OTHERWISE MADE AVAILABLE VIA THE APP AND BOOK SERVICES, EVEN IF ADVISED OF 22 THEIR POSSIBILITY. BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE 23 EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL 24 DAMAGES, IN SUCH STATES OR JURISDICTIONS, APPLE'S LIABILITY SHALL BE LIMITED 25 TO THE EXTENT PERMITTED BY LAW.” 26 37. EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, PRINCIPALS, OR The Terms and Conditions, in reference to the Apple Music, state, “IN NO CASE SHALL 27 APPLE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, 28 OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, 6 COMPLAINT Case Case3:16-cv-03017 5:16-cv-02338 Document Document1-6 1 Filed Filed04/28/16 06/03/16 Page Page89ofof15 16 1 SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE APPLE 2 MUSIC SERVICE OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF 3 THE APPLE MUSIC SERVICE, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR 4 OMISSIONS IN ANY CONTENT OR APPLE MUSIC PRODUCTS, OR ANY LOSS OR DAMAGE 5 OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT OR APPLE MUSIC 6 PRODUCTS POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE APPLE 7 MUSIC SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY. BECAUSE SOME STATES OR 8 JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR 9 CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, 10 11 APPLE'S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.” 38. Each of these provisions violate clearly established legal rights of Plaintiff and the Class, 12 and misstate the clearly established legal responsibilities of Defendant, under New Jersey law, including 13 New Jersey common law, the CFA and the PDA. 14 39. These provisions violate the clearly established legal rights of Plaintiff and the Class to 15 recover damages for Defendant’s negligent conduct and for Defendant’s violations of the CFA. They 16 also violate Plaintiff’s and the Class’s clearly established legal right to seek punitive damages under the 17 PDA for Defendant’s malicious, wanton or willful misconduct. Similarly, these provisions violate 18 clearly established legal responsibilities of Defendant to refrain from causing unreasonable risk and harm 19 to Plaintiff and the Class, to refrain from causing Plaintiff and the Class to purchase and/or license 20 content or products from the Stores through deception and fraud, and to refrain from acting willfully and 21 maliciously, or with wanton disregard and thereby harming Plaintiff and the Class. For all of these 22 reasons, the Terms and Conditions violate the TCCWNA. 23 24 ii. 40. The Terms and Conditions violate N.J.S.A. 56:12-16 The Terms and Conditions presented to Plaintiff and the Class members contain 25 provisions that state in a general non-particularized fashion that they are void, inapplicable or 26 unenforceable in some jurisdictions, without stating whether they are void, inapplicable or unenforceable 27 in New Jersey. 28 41. The Terms and Conditions, in reference to licensed applications, state, “TO THE 7 COMPLAINT Case Case3:16-cv-03017 5:16-cv-02338 Document Document1-6 1 Filed Filed 04/28/16 06/03/16 Page Page 910ofof1516 1 EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL LICENSOR BE LIABLE FOR 2 PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL 3 DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF 4 PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL 5 DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO 6 USE THE LICENSED APPLICATION, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF 7 LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF LICENSOR HAS BEEN 8 ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT 9 ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR 10 CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event 11 shall Licensor’s total liability to you for all damages (other than as may be required by applicable law in 12 cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations 13 will apply even if the above stated remedy fails of its essential purpose.” 14 15 16 42. This provision violates clearly established legal rights of Plaintiff and the Class, and legal responsibilities of Defendant under New Jersey law. 43. This provision violates Plaintiff’s and the Class’s clearly established legal right to recover 17 from Defendant or a third-party for tortious conduct that causes personal injury. Likewise, this provision 18 violates Defendant’s duty to refrain from causing personal injury through its own negligent, reckless, 19 willful, malicious or wanton misconduct. 20 44. Although the provision states that “SOME JURISDICTIONS DO NOT ALLOW THE 21 LIMITATION OF LIABILITY FOR PERSONAL INJURY…SO THIS LIMITATION MAY NOT 22 APPLY TO YOU,” it fails to state whether the limitation is inapplicable or void in New Jersey. 23 Accordingly, the Terms and Conditions violate the TCCWNA. 24 45. The Terms and Conditions, in reference to the iTunes Store, state, “BY USING THE 25 ITUNES SERVICE, YOU AGREE, TO THE EXTENT PERMITTED BY LAW, TO INDEMNIFY 26 AND HOLD APPLE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, 27 CONTRACTORS, AND LICENSORS HARMLESS WITH RESPECT TO ANY CLAIMS ARISING 28 OUT OF YOUR BREACH OF THIS AGREEMENT, YOUR USE OF THE ITUNES SERVICE, OR 8 COMPLAINT Case Case3:16-cv-03017 5:16-cv-02338 Document Document1-6 1 Filed Filed04/28/16 06/03/16 Page Page10 11ofof15 16 1 ANY ACTION TAKEN BY APPLE AS PART OF ITS INVESTIGATION OF A SUSPECTED 2 VIOLATION OF THIS AGREEMENT OR AS A RESULT OF ITS FINDING OR DECISION THAT A 3 VIOLATION OF THIS AGREEMENT HAS OCCURRED.” 4 46. The Terms and Conditions, in reference to the MAC App Store, the App Store, the App 5 Store for Apple TV and the iBooks Store, state, “BY USING THE APP AND BOOK SERVICES, YOU 6 AGREE, TO THE EXTENT PERMITTED BY LAW, TO INDEMNIFY AND HOLD APPLE, ITS 7 DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, PRINCIPALS, 8 AND LICENSORS HARMLESS WITH RESPECT TO ANY CLAIMS ARISING OUT OF YOUR 9 BREACH OF THIS AGREEMENT, YOUR USE OF THE APP AND BOOK SERVICES, OR ANY 10 ACTION TAKEN BY APPLE AS PART OF ITS INVESTIGATION OF A SUSPECTED VIOLATION 11 OF THIS AGREEMENT OR AS A RESULT OF ITS FINDING OR DECISION THAT A VIOLATION 12 OF THIS AGREEMENT HAS OCCURRED.” 13 47. The Terms and Conditions, in reference to the Apple Music, state, “BY USING THE 14 APPLE MUSIC SERVICE, YOU AGREE, TO THE EXTENT PERMITTED BY LAW, TO 15 INDEMNIFY AND HOLD APPLE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, 16 AGENTS, CONTRACTORS, AND LICENSORS HARMLESS WITH RESPECT TO ANY CLAIMS 17 ARISING OUT OF YOUR BREACH OF THIS AGREEMENT, YOUR USE OF THE APPLE MUSIC 18 SERVICE, OR ANY ACTION TAKEN BY APPLE AS PART OF ITS INVESTIGATION OF A 19 SUSPECTED VIOLATION OF THIS AGREEMENT OR AS A RESULT OF ITS FINDING OR 20 DECISION THAT A VIOLATION OF THIS AGREEMENT HAS OCCURRED.” 21 22 23 48. These provisions violate clearly established legal rights of Plaintiff and the Class, and legal responsibilities of Defendant under New Jersey Law. 49. These provisions violate clearly established rights of Plaintiff and the Class members by 24 forcing Plaintiff and the Class to hold Defendant harmless for any claims caused by Defendant’s 25 negligence, willful or reckless misconduct. In the same way, these provisions violate clearly establish 26 legal responsibilities of Defendant by allowing Defendant to shirk its duty of reasonable care and forcing 27 Plaintiff and the Class to indemnify Defendant for violations of Defendant’s duties under the law. 28 50. The provisions at issue violate the TCCWNA because they fail to state which of their 9 COMPLAINT Case Case3:16-cv-03017 5:16-cv-02338 Document Document1-6 1 Filed Filed04/28/16 06/03/16 Page Page11 12ofof15 16 1 parts are inapplicable or void in New Jersey. Although the Terms and Conditions are a standard form 2 contract, which based on information and belief, are presented to consumers in all fifty states in the same 3 exact form, the provisions at issue state that they are applicable “TO THE EXTENT PERMITTED BY 4 LAW.” As the Terms and Conditions are presented, and meant to apply, in multiple jurisdictions, if not 5 all fifty states, the language “TO THE EXTENT PERMITTED BY LAW,” does not bound and limit the 6 Terms and Conditions to comport with New Jersey law. Instead, this language is used to alert the reader 7 in a general, non-particularized fashion that the provisions are inapplicable, void and unenforceable in 8 some jurisdictions. 9 unenforceable in New Jersey, the Terms and Conditions violate the TCCWNA. 10 11 VI. Because these provisions fail to state whether they are inapplicable, void or CLASS ALLEGATIONS 51. Plaintiff brings this class action on behalf of himself and all others similarly situated 12 pursuant to Rules 23(a), 23(b)(2) and 23(b)(3) of the Federal Rules of Civil Procedure, on behalf of all 13 New Jersey residents who created an Apple ID within the applicable statute of limitations, and/or who, 14 after having created an Apple ID, were asked by Defendant to agree to the Terms and Conditions at any 15 time within the applicable statute of limitations. 16 52. Excluded from the Class are Defendant and its officers, directors and employees, the 17 Court, the Court’s immediate family and all Court staff, and Plaintiff’s attorneys and their immediate 18 family members. 19 53. Numerosity: The class described above is so numerous that joinder of all individual 20 members in one action would be impracticable. On information of belief, hundreds, if not thousands of 21 individuals have created an Apple ID and/or agreed to the Terms and Conditions. The disposition of the 22 individual claims of the respective class members through this class action will benefit both the parties 23 and this Court, and will facilitate judicial economy. 24 54. Ascertainability: The class is ascertainable because, on information and belief, Defendant 25 keeps and collects the information of each class member in a detailed electronic database, and records 26 when class members create an Apple ID and/or agree to the Terms and Conditions. 27 28 55. Typicality: Plaintiff’s claims are typical of the claims of the members of the class. The claims of the Plaintiff and members of the class are based on the same legal theories and arise from the 10 COMPLAINT Case Case3:16-cv-03017 5:16-cv-02338 Document Document1-6 1 Filed Filed04/28/16 06/03/16 Page Page12 13ofof15 16 1 same unlawful conduct. The claims of Plaintiff and the Class arise from the same provisions which 2 uniformly are displayed in the Terms and Conditions. As such, the claims of Plaintiff and the Class rise 3 and fall together and are typical of one another. 4 56. Common Questions of Fact and Law Predominate: There are numerous question of law 5 or fact common to all class members. For example, whether the provisions at issue violate clearly 6 established law is a question common to all class members, and this question is susceptible to a common 7 answer. Similarly, whether the Terms and Conditions is a consumer contract is a question common to all 8 class members, and this question is susceptible to a common answer. These questions and others like 9 them predominate over individual issues. The same evidence needed to prove Plaintiff’s individual 10 11 claims will be used to prove the claims of all class members. 57. Adequacy of Representation: Plaintiff is an adequate representative of the class because 12 his interests do not conflict with the interests of the members of the class. 13 adequately, and vigorously represent and protect the interests of the members of the class and has no 14 interests antagonistic to the members of the class. Plaintiff has retained counsel who are competent and 15 experienced in the prosecution of complex consumer class action litigation. 16 58. Plaintiff will fairly, Superiority: The injury sustained by each Class member, while meaningful on an 17 individual basis, is not of such magnitude that it is economically feasible to prosecute individual actions 18 against Defendant. Even if it were economically feasible, requiring myriad injured plaintiffs to file 19 individual suits would impose a crushing burden on the court system and almost certainly lead to 20 inconsistent judgments. By contrast, class treatment will present far fewer management difficulties and 21 provide the benefits of a single adjudication, economies of scale, and comprehensive supervision by a 22 single court. 23 59. Class certification also is appropriate pursuant to Fed. R. Civ. P. 23(b)(2) because 24 Defendant has acted or refused to act on grounds generally applicable to the Class, making appropriate 25 both declaratory and injunctive relief with respect to Plaintiff and the Class as a whole. 26 27 28 11 COMPLAINT Case Case3:16-cv-03017 5:16-cv-02338 Document Document1-6 1 Filed Filed04/28/16 06/03/16 Page Page13 14ofof15 16 1 VII. CAUSES OF ACTION 2 CAUSE OF ACTION Violation of Truth-in-Consumer Contract, Warranty and Notice Act N.J.S.A. 56:12-14, et seq. 3 4 60. The allegations contained in the previous paragraphs are incorporated by reference. 5 61. Defendant is a “seller” under the TCCWNA. N.J.S.A. 56:12-15. 6 62. Plaintiff is a “consumer” under the TCCWNA. Id. 7 63. The Terms and Conditions are a “consumer contract” under the TCCWNA because they 8 are a written agreement which governs the purchase and/or license of real or personal property and 9 services for cash or credit, and the property and services obtained are for personal, family, or household 10 11 12 13 purposes. N.J.S.A. 56:12-1. 64. The Terms and Conditions violate the TCCWNA because they include provisions that violate clearly established legal rights and responsibilities. N.J.S.A. 56:12-15. 65. The Terms and Conditions contain provisions, as detailed above, that purport to disclaim 14 liability for harm caused 1) by Defendant’s negligence, 2) by Defendant’s acts that violate the CFA, and 15 3) by Defendant’s malicious, willful or wanton misconduct. The Terms and Conditions also contain 16 provisions that preclude claims for punitive damages. Id. 17 66. Further, the Terms and Conditions contain provisions, as detailed above, that state in a 18 general non-particularized fashion that some provisions are inapplicable or void in some jurisdictions 19 without stating which provisions are inapplicable or void in New Jersey. N.J.S.A. 56:12-16. 20 67. Pursuant to N.J.S.A. 56:12-17, Plaintiff and the Class are entitled to a civil penalty of not 21 less than $100.00, or for actual damages, or both, together with reasonable attorney’s fees and court 22 costs, and any additional relief the court deems appropriate. 23 VIII. PRAYER FOR RELIEF 24 25 26 68. Wherefore, Plaintiff, on behalf of himself and on behalf of the other members of the Class, requests that this Court award relief against Defendant as follows: a. 27 28 A declaratory judgment that the Terms and Conditions are in violation of N.J.S.A. 56:12-15 and 56:12-16; b. Injunctive relief requiring the removal from the Terms and Conditions the 12 COMPLAINT Case Case3:16-cv-03017 5:16-cv-02338 Document Document1-6 1 Filed Filed04/28/16 06/03/16 Page Page14 15ofof15 16 1 language declared in violation of N.J.S.A. 56:12-15 and 56:12-16; 2 c. 3 An Order certifying the class proposed by Plaintiff, and naming Plaintiff as class representative and appointing his counsel as class counsel; 4 d. 5 Payment of at least $100, actual damages, or both, to Plaintiff and each class member; 6 e. Payment of reasonable attorneys’ fees and court costs; and 7 f. The provision of whatever other relief the Court deems just, equitable and 8 9 10 appropriate. VIII. DEMAND FOR JURY TRIAL 69. Plaintiff hereby demands a jury trial for all of the claims so triable. 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 13 COMPLAINT Case Case3:16-cv-03017 5:16-cv-02338 Document Document1-6 1 Filed Filed04/28/16 06/03/16 Page Page15 16ofof15 16 1 CARLSON LYNCH SWEET KILPELA & CARPENTER, LLP Dated: April 28, 2016 2 /s/ Todd D. Carpenter Todd D. Carpenter (CA 234464) Brittany C. Casola (CA 306561) 402 West Broadway, 29th Floor San Diego, California 92101 Telephone: (619) 347-3517 Facsimile: (619) 756-6990 tcarpenter@carlsonlynch.com 3 4 5 6 7 Joseph J. DePalma LITE DEPALMA GREENBERG LLC 570 Broad Street, Suite 1201 Newark, NJ 07102 Telephone: (973) 623-3000 Facsimile: (973) 623-0858 jdepalma@litedepalma.com 8 9 10 11 12 Katrina Carroll Kyle A. Shamberg LITE DEPALMA GREENBERG LLC 211 W. Wacker Drive, Suite 500 Chicago, IL 60606 Telephone: (312) 750-1265 Facsimile: (312) 212-5919 kcarroll@litedepalma.com 13 14 15 16 17 R. Bruce Carlson Gary F. Lynch Kevin Abramowicz CARLSON LYNCH SWEET KILPELA & CARPENTER, LLP 1133 Penn Avenue, 5th Floor Pittsburgh, Pennsylvania 15222 Telephone: (412) 322-9243 Facsimile: (412) 231-0246 bcarlson@carlsonlynch.com glynch@carlsonlynch.com 18 19 20 21 22 23 24 Attorneys for Plaintiff 25 26 27 28 14 COMPLAINT