Crestron TPMC-3X Series
Required Configuration
Required Configuration:
TPMC-3X Series
Introduction
The Crestron® TPMC-3X Series touch screens are high performance
AV devices that use a WiFi high bandwidth connection for instant-on
performance and streaming AV content.
NOTE: For the TPMC-3X Series to achieve reliable, instant-on
performance and extended battery life, the configuration procedure
must be followed as listed below. Any deviation causes poor reliability
and performance.
Overview
This document shows how to configure a TPMC-3X Series touch
screen for proper operation. The configuration consists of:
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Static WEP-64 encryption
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Static IP address
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Unique IP address for each TPMC-3X Series touch screen
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Unique IP ID for each TPMC-3X Series touch screen
•
Using only one wireless network entry in the Preferred
Networks list of the TPMC-3X Series touch screen
•
High performance mode settings
•
Default time out settings
Required Configuration: TPMC-3X Series • 1
Required Configuration
Crestron TPMC-3X Series
Configuration Steps
1. First, make sure the access point is configured using static
WEP 64-bit encryption. If using a Crestron CEN-WAP (sold
separately), it is configured correctly out of the box and no
changes are required. Proceed to step 2.
NOTE: If configuration changes have already been made to
the CEN-WAP, follow the steps below to verify the settings. If
using a different access point, configure it for 64-bit WEP
encryption.
a. Open Crestron Toolbox™ and click on the Device
Discovery Tool (the binoculars icon).
b. The Device Discovery Tool detects Crestron Access Points
(CEN-WAP-xxx) and the access point should be visible in
the device list. If not, the PC may not be on the same
network as the access point or the access point is “hidden”
or offline. Try to connect the two to the same network
before proceeding.
Click on it to open the CEN-WAP configuration Web
pages. The default user name and password are both
“admin”. (Refer to the following illustration.)
View in Crestron Toolbox
2 • Required Configuration: TPMC-3X Series
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Crestron TPMC-3X Series
Required Configuration
c. Click on the Custom Settings icon and then, on the
subsequent Web page, click on the Wireless tab on the top
bar. Then click on the Security tab below it. (Refer to the
following illustration.)
View on Crestron Configuration Web Page
d. Make the following settings:
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Security mode to Static WEP
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Network Authentication to Open System
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Key Length to 64 Bits
Required Configuration: TPMC-3X Series • 3
Required Configuration
Crestron TPMC-3X Series
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Enter the 10 required characters (0-9, A-F) for the
desired password in the Key 1 field.
For example, “1234567890”. This entry is also made in
the TPMC-3X Series device in step 9 of this document.
Do not enter anything in the Key 2, Key 3 or Key 4
fields.
Then click Save settings. The following steps are used for
configuration of the TPMC-3X Series touch screen.
2. Enter Setup mode on the TPMC-3X Series touch screen by
pressing the following buttons in order: 1, 2, 3, 4, 1, 2, 3, 4.
The buttons are noted in the illustration below.
TPMC-3X Buttons 1 - 4
4 • Required Configuration: TPMC-3X Series
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Crestron TPMC-3X Series
Required Configuration
3. Select WiFi Setup, then IP Config, as shown in the following
illustrations.
WiFi Setup and IP Config Selection
4. Set the TPMC-3X Series touch screen to use a static IP address
using the following steps. (Refer to the illustrations that
follow.)
a. Select USE STATIC.
b. Enter the appropriate values in the IP Address, Subnet
Mask and Gateway fields.
c. Select DNS Servers.
d. Enter 8.8.8.8. in the Main DNS field and 8.8.4.4. in the
Alternate DNS field to use Google’s public DNS servers.
Alternatively, use the DNS servers provided by the Internet
Service Provider (ISP).
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Required Configuration: TPMC-3X Series • 5
Required Configuration
Crestron TPMC-3X Series
Static IP Settings
NOTE: If using multiple TPMC-3X Series touch screens in
one installation, each TPMC-3X Series touch screen must have
a unique IP address.
6 • Required Configuration: TPMC-3X Series
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Crestron TPMC-3X Series
Required Configuration
5. Return to the “WiFi Setup” screen and select WiFi Access
Point. On the next screen, select Advanced. (Refer to the
following illustrations.)
WiFi Access Point and Advanced Selection
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Required Configuration: TPMC-3X Series • 7
Required Configuration
Crestron TPMC-3X Series
6. Select Edit/Delete Preferred Access Points. (Refer to the
following illustration.)
Edit/Delete Preferred Access Points Selection
7. Delete all networks from the Preferred Networks list, other
than the network name SSID of the access point desired for use
with the TPMC-3X Series touch screen. (Refer to the
illustration that follows.)
NOTE: If there is more than one network in this list, the
TPMC-3X Series touch screen does not maintain a constant
connection and does not work reliably.
NOTE: Make sure the Radio Band is set to ABG for all
installations.
Preferred Networks List
8 • Required Configuration: TPMC-3X Series
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Required Configuration
8. Click on the remaining network name in the preferred network
list to configure the WiFi network.
9. Set the Encryption to WEP and the Authentication to Open.
Enter the Network key for that access point. Then select OK to
save the settings. (Refer to the illustration that follows.)
NOTE: On a Crestron CEN-WAP, the network key is located
on the sticker affixed to the front of the access point. If the
access point was configured in step 1, enter the 10 character
password used in step 1d for the Key 1 field. Then select OK to
save the settings.
Encryption, Authentication and Network Key
10. Return to the “WiFi Setup” screen and select CntrlSystem IP
Address. (Refer to the following illustration.)
CntrlSystem IP Address Selection
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Required Configuration: TPMC-3X Series • 9
Required Configuration
Crestron TPMC-3X Series
11. Enter the IP Address of the control system and the IP ID of the
TPMC-3X Series touch screen as defined in the program.
(Refer to the following illustration.)
IP Address and IP ID Entry
NOTE: If using multiple TPMC-3X Series touch screens in
one installation, each TPMC-3X Series touch screen must have
a different IP ID and different IP address.
12. Return to the “WiFi Setup” screen and select Performance
Options. (Refer to the following illustration.)
Performance Options Selection
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Required Configuration
13. Select the High Performance Mode setting. (Refer to the
following illustration.)
High Performance Mode Selection
14. Return to the main setup screen on the TPMC-3X Series touch
screen and select Standby Setup. Set each of the timeouts to a
value higher than 0 so the remote goes to sleep to conserve
battery life. (Refer to the illustration that follows.)
Recommended settings are:
•
Docked Standby: 60 seconds
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Undocked Standby: 30 seconds
“Standby Timeouts” Screen
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Required Configuration: TPMC-3X Series • 11
Required Configuration
Crestron TPMC-3X
Additional Setup Notes
These notes and more can be found at the Crestron Web site
(www.crestron.com/onlinehelp) Answer ID #5067.
NOTE: Roaming is only supported using Cisco controller solutions
that are installed and commissioned by a Cisco certified technician.
Otherwise, the TPMC-3X Series only supports a single access point in
the room being controlled with a dedicated SSID. Optimally, the
TPMC-3X Series device should be the only device connected to the
access point.
NOTE: Using the same SSID name in more than one wireless
router/access point in a system is considered “roaming” and results in
poor performance unless using a Cisco solution.
NOTE: For best range, use 802.11g and ensure the RF channels are
segregated properly, as channels 1, 6, and 11 are the only nonoverlapping channels available. For more information, refer to the
latest version of the Best Practices for Installation and Setup of
Crestron RF Products Guide (Doc. 6689), which is available from the
Crestron Web site (www.crestron.com/manuals).
NOTE: Only Crestron CEN-WAP and Cisco access points are fully
supported by the TPMC-3X Series.
NOTE: In the “Diagnostics”, “Tilt Test” screen, be sure to set Tilt
Wakes Panel to Off.
NOTE: Please remember to buffer all data going to the TPMC-3X
Series touch screen, to ensure only what is showing on the screen is
being sent from the processor. (This can be done using join numbers
on the pages to enable buffers.)
Crestron Electronics, Inc.
15 Volvo Drive Rockleigh, NJ 07647
Tel: 888.CRESTRON
Fax: 201.767.7576
www.crestron.com
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(2030180)
08.12
Specifications subject to
change without notice.