DHL Express: Road Safety as a Driver for Success ALAN GOLDSMITH November 2013 March 2013 ACCELERATE YOUR CHANGE! Deutsche Post DHL We are one company with two powerful brands under one roof The Post Service for Germany Deutsche Post – our highly successful mail business and a worldclass benchmark in technology and efficiency. It is the foundation which enabled our international expansion Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil The Logistics Company for the World DHL represents our broad portfolio of logistics businesses and our comprehensive international footprint. It also stands for the rewarding growth opportunities of the global logistics industry 2 DHL Today: A Global Overview > 220 countries/territories served Approx. 469mn shipments Approx. 2.7mn customers Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 3 Our 3 Bottom Lines Around Living Responsibiltiy Strategy 2015: Unlocking our potential to become provider, employer and investment of choice We are … … strongly centered on our customers. … sincerely dedicated to our people. … solidly focused on financial success. … passionately committed to the world. Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 4 Speed and Safety Formula 1 •DHL and Formula 1: Using our Sponsorship to Promote the Brand and our Strategy: •Living Responsibly •Speed •Safety Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 5 DPDHL as a Stakeholder in Road Safety Transport costs as % of logistics – impact on trade growth More than 89,000 vehicles & 37,000 trailers in operation daily DHL set itself the target to reduce its carbon emissions by 30% by 2020 Road Safety & security of our employees and customer shipments is paramount Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 6 Road Safety at DHL Technology Network Security and Integrity Campaigns Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil Training 7 The Advantage of Technology MONITORING 100% OF THE FLEET IN REAL TIME • Reactive: Telemetry and GPS tracking - Vehicle Monitoring - Coaching • Proactive: Mobileye - Accident Avoidance - Pedestrian Safety - Route Optimization - Best Behaviours Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 8 Safety Training OPS TEAM TRAINED AND QUALIFIED IN DEFENSIVE DRIVING AND CARGO HANDLING • Maintain safe distance • Vehicle safety sensors • Maintain safe speed under different driving conditions • Vehicle inspection before driving Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 9 Dupont Certified: Global Road Safety Initiative ROAD SAFETY CODE: We at Deutsche Post DHL: 1. Exercise a sense of responsibility in road traffic 2. Respect and follow traffic regulations 3. Drive defensively, look ahead and adapt to traffic conditions 4. Are considerate of all traffic participants 5. Pay particular attention to children and other weaker traffic participants 6. Never take part in road traffic under the influence of alcohol or other drugs 7. Pay attention to the roadworthiness of our vehicles Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 10 Incentives for Safety SAFETY CAMPAING FOR OPERATIONS • Large local investment in Road Safety • Global incentives to reduce accidents • Target of 0 accidents • Local bonuses for safe driving Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 11 Speed and Safety: At the Heart of our Business Road Safety Awareness at DHL: 21 Nov 2013 Sao Paulo, Brazil 12