Trade Show Executive News, Views and Tools for Trade Show and Event Executives June 2009 Ken McAvoy Man on a Mission TRENDING & SPENDING Seven Indicators Will Mark End of Recession INNOVATION AWARDS TSE Honors Eight Firms for their Ingenuity SPECIAL REPORT Part VIII of a Ten-Part Series on Shows with Dramatic Attendance Growth www.TradeShowExecutive.com TSE_Cover_jun09c.indd 1 5/21/09 4:03:17 PM TSE_Cover_jun09c.indd 2 5/21/09 10:52:06 AM The experience around you We’re the people behind the people organizing the greatest expositions on earth. With our industry-leading technology and an unparalleled commitment to personalized customer service, it’s no wonder why the GES® Worldwide Network produces over 3,000 events a year. We are here to provide you with innovative show environments, creative design and all-inclusive logistics so you can focus on the show. Learn more about our team at: ges.com GES WORLDWIDE NETWORK Visit us online at ges.com TSE_Cover_jun09c.indd 2 7-5x10_TradeShowExec_people_ad.indd 1 United States of America United Kingdom Canada United Arab Emirates 5/21/09 10:53:32 AM 12/30/2008 8:47:37 AM TM June 2 0 0 9 VOLuMe 10 nuMBeR 6 Cover Story 20 Power Lunch with Ken McAvoy As senior vice president of Reed Exhibitions, Ken McAvoy oversees the operational details of 45 leading trade shows. He also serves on the advisory boards of convention bureaus in three major cities and is the point man for the Friends of Javits. Ken is on a mission to increase exhibitor ROI, customer satisfaction, and to look after the interests of industry show organizers and exhibitors. 24 INNovAtIoN AWArDS Trade Show Executive’s 2009 Innovation Award winners have continued the tradition of past honorees by challenging tradition and advancing the industry. • a2z, Inc. • Association of Equipment Manufacturers (AEM) • Champion Exposition Services • Exhibit Surveys, Inc.; Constellation Communication Corporation • Exhibition Services & Contractors Association (ESCA) • The Global Executive • ITN International, Inc. • Mingle360 20 Photo Credit: Sherry Tesler 35 SHoW rePort Part VIII of a ten-part series on attendance building focuses on the National Truck Equipment Association’s Work Truck Show 2009, which increased attendance 19% over its 2008 event. 24 35 Trade Show Executive, The Gold Standard Winner of: 2005 •GRANDAWARD,BestWriting •BestHow-ToWriting •Best Interviews & Personal Profiles •MostImprovedMagazines &Journals •GRANDAWARD,BestWriting •BestOverallIssue •Best How-To Writing •BestDesign •BestCover •BestNewsWriting •BestFeatureWriting •Best How-To Writing •BestRedesign •MostImprovedMagazine •GRANDAWARD,Best Design&Illustration •BestColumn •Best Feature Series Writing •BestHow-ToWriting •BestCover © 2009 Trade Show Executive, Inc. All rights reserved. Contents may not be reproduced, stored in a retrieval system or transmitted in any form or by any means without the written permission of the publisher. 4 June 2009 TSE_ToC_june09.indd 4 Trade Show Executive www.TradeShowExecutive.com 5/21/09 3:57:21 PM ConTEnTS June 6 TM Member of: 2 009 news • dmg Sheds Regional Gift Shows • CEIR Reports Exhibition Revenues Decline 19.7% in Q1 • Penton Cuts Staff Hours • Vote Defeats Challenge to Dallas Convention Center Hotel • ABM Survey Reports B-to-B Trade Show Revenues Grew in 2008; Began Decline in Q4 • TSE’s 2nd Annual Gold 100 Awards & Summit to Honor Finest Shows in the Industry EDITORIAL & PUBLISHING HEADQUARTERS: TradeShowExecutivemagazine,2121PalomarAirportRd., Suite220,Carlsbad,CA92011. Tel.:(760)929-9666Fax:(877)483-8912 EDITORIAL & RESEARCH Vice president/publisher & editor: DarleneGudea(760)929-9666 darlenegudea@tradeshowexecutive.com editor-at-large: CarolAndrews(562)505-7903 carolandrews@tradeshowexecutive.com 10 Flashes from the Field 18 News in brief about shows, convention centers and service contractors chief economist: FrankChow(760)929-9666 frankchow@tradeshowexecutive.com Economic Recovery: Seven Signs 18 Incubator assistant editor: NicoleBurnes(760)929-9604 nburnes@tradeshowexecutive.com PRINT Show Subsidizes Drayage Costs for Heavy Equipment Exhibitors 50 34 The Supply Side 38 ZOOM TSE’s Trade Show Locator™ features the most important shows scheduled in August 2009 46 Industry events 50 Parting Shots 48 People in the news • • • • • • • Gary Sain Liz Crawford Damion Wan Michael Franks Nancy Hammervik Robert Wiseltier Bob Moore 48 Index to Advertisers Edwin Blanco, Circulation Manager, Trade Show Executive magazine • P.O. Box 16435 • North Hollywood, CA 91615 • Phone: (818) 286-3152 • Toll-Free Fax: (877) 483-8912 Please visit us at tsx.magserv.com and complete the online form for a free subscription. Subscription Rates: Subscriptions are free to qualified show management executives who fit the criteria and sign a qualification card annually. All others may purchase an annual subscription for $119. ($129 in Canada and Mexico; $149 overseas.) Single copies: $14.95 per issue, plus $5 for shipping and handling; TSE’s directory of Who’s Who Among Independent Show Organizers is $129; TSE’s directory of the World’s Top Convention Centers is $129; TSE’s directory of the Gold 100 Trade Shows is $159. TSE_ToC_june09.indd 5 columnist: BobDallmeyer(323)934-8300 bdallmeyer@tradeshowexecutive.com SALES & MARKETING CHANGE OF ADDRESS AND NEw SUBSCRIPTIONS: www.TradeShowExecutive.com senior editor, news & directories: ReneeDiIulio(310)939-0197 reneediiulio@tradeshowexecutive.com news editor: SandiCain(949)497-2680 sandicain@tradeshowexecutive.com 11 Trending & Spending Metro Expo Carves Out Sizable Niche in Tough NYC Contractor Market senior editor: HilAnderson(760)929-9615 handerson@tradeshowexecutive.com Trade Show Executive Vice president/associate publisher: IreneSperling(818)990-1080 irenesperling@tradeshowexecutive.com adVertising manager: LindaBraue(310)379-2217 lindabraue@tradeshowexecutive.com adVertising manager, latin america: RafaelHernández+52(55)2455-3545Ext.117 rafa.hernandezg@nuestromundogm.com director of eVents: DianeBjorklund(630)312-8915 dbjorklund@tradeshowexecutive.com creatiVe director: KennethWhitney(760)929-9564 kwhitney@tradeshowexecutive.com technology & design manager: RickyBello(312)617-8675 rbello@tradeshowexecutive.com BOARD OF DIRECTORS: RickSimon,ChairmanoftheBoard MarkFeldman,President JoanFeldman,VicePresident DarleneGudea,VicePresident June 2009 5 5/21/09 3:57:24 PM news dmg Shedding Regional Gift Shows By Hil Anderson, senior editor San Francisco, CA – dmg world media took another step away from shows serving consumer-based markets by selling the California Gift Show to Merchandise Mart Properties, Inc. (MMPI) and putting its remaining gift shows on the West Coast and in Canada on the block. Mike Cooke, CEO of dmg, said the sale of the gift shows was part of an ongoing overhaul of the company that began in 2007. “We set out to reshape the business to focus more on fast-growing trade markets and less on consumer-based products,” Cooke said. “We have been successful thus far in finding buyers who see great value in these products which are no longer a strategic fit for dmg world media, but still have great potential in their regional or niche markets.” MMPI said the California Gift Show would take place in Los Angeles as scheduled July 14-20 under MMPI management at the Los Angeles Convention Center and the L.A. Mart, which is owned by MMPI. The new owners indicated that location of the show in a major population center was a key consideration in their decision to make the acquisition. “We know the market wants a large presence in Los Angeles, and we know the manufacturers and their reps want a well-organized event to reach their important Cooke retailers,” said Joan Ulrich, senior vice president, MMPI. Terms of the sale were not announced. The Jordan, Edmiston Group, Inc. (JEGI) represented dmg in the negotiations. The transaction announced May 11 left dmg with gift shows in Seattle, San Francisco, Vancouver, Alberta and Montreal. The Portland Gift & Accessories Show, which is managed for dmg by Western Exhibitors, was also being offered. The West Coast shows and the Canadian events will be sold in two separate packages and were receiving inquiries from prospective buyers, Cooke said. The Canadian shows were part of dmg’s first major move in North Gift Strategy. dmg world media is trimming its presence in the gift show market by putting regional events in Canada and the U.S. West Coast up for sale. The company is shifting away from consumerbased exhibitions in favor of trade markets. America, specifically the 1996 acquisition of Southex Exhibitions. Two years later, dmg bought the California Gift Show from the Atlanta Market Center and then acquired the three other West Coast gift shows from Western Exhibitors, Inc. in 2001. The remaining dmg business-to-retail operations, based in Atlanta and White Plains, NY, were not affected by the West Coast and Canadian divestitures. The GLM division runs dmg’s gift shows. Its portfolio of 25 events includes the New York International Gift Fair as well as non-gift shows including Surf Expo and the International Hotel/ Motel & Restaurant Show. The company also announced it completed the sale of its Structural Objects and Functional Arts (SOFA) business to The Art Fair Company. It was also entertaining offers for its Arts & Antiques portfolio, which includes the Original Miami Beach Antique Show and associated events in New York, Washington and Las Vegas. Cooke said a deal was expected to be struck this Summer. Last year, dmg teamed up with Stephens Capital Partners LLC in a blockbuster $53 million sale of dmg’s portfolio of 38 North American consumer shows to Marketplace Events LLC, which Stephens formed as a gateway to the exhibition industry. Alan Steele, executive vice president of business-to-retail for dmg, said, “With all of the changes we have seen in the gift market in the last ten years, it makes sense to transfer ownership of regionally based platforms for these shows.” Reach Mike Cooke at (415) 464-8500 or mikecooke@dmgworldmedia.com; Joan Ulrich at (312) 527-7523 or julrich@mmart. com; Alan Steele at (914) 421-3200 or alan_steel@glmshows.com 6 June 2009 TSE_News_june09.indd 6 Trade Show Executive www.TradeShowExecutive.com 5/21/09 4:04:44 PM CEIR Reports Exhibition Revenues Decline 19.7% in Q1 By Hil Anderson, senior editor Dallas, TX – The Center for Exhibition Industry Research (CEIR) said the exhibition industry’s revenues in the First Quarter were 19.7% below the same period last year and contributed to an overall industry decline of 11.6%. CEIR reported less-harrowing drops in the other three metrics used to track trade show performance. Net square footage was down 14.8% over Q1 2008; the number of exhibiting companies, down 10.4%; and professional attendance, down a modest 1.5%. The declines had been anticipated due to the sharp downshift in the global economy. CEIR said further declines were likely through the first half of the year. Reach Doug Ducate, CEIR president and CEO, at (469) 5740686 or dducate@ceir.org Penton Cuts Staff Hours By Hil Anderson, senior editor New York, NY – Penton Media, Inc. will institute a four-day work week this Summer along with a corresponding reduction in pay for all employees as the company rides out the recession. A memo distributed to Penton staff April 30 said the move was necessary due to a dismal First Quarter in which advertising revenues Rowlands evaporated. “We squeaked through the First Quarter thanks to all of your efforts - but the next couple of quarters aren’t looking easy,” Penton CEO Sharon Rowlands wrote. As a result, she said, Penton would shift to a four-day week from Memorial Day through the week before Labor Day. Most offices will be closed on Friday, although some might take the reduction in blocks of days. Rowlands’ frank memo explained the reasoning behind the cutbacks. The primary reason was that 2009 was expected to be a rough year not only for Penton but for its customers as well. “There will be pressure on these businesses as customers are forced to cut back all of their marketing spends,” the memo said. “Even some of our strongest shows will show negative growth.” Rowlands said Penton’s print brands had been “dramatically” reduced in size due to the collapse of advertising, which she called the company’s “Achilles’ heel.” At the same time, online advertising was described as not showing the growth that was hoped for. Events were still considered the basis of Penton’s strength. “We have some tremendous exhibition franchises that on the whole pulled us through 2008 and contributed to a lot of our growth last year,” Rowlands said. Reach Sharon Rowlands at (212) 204-4200 or sharon.rowlands@penton.com Dallas Vote Defeats Challenge to Convention Center Hotel By Hil Anderson, senor editor Dallas, TX – Dallas voters in May narrowly turned down a challenge to the construction of a new 1,000-room Omni hotel that will serve the Dallas Convention Center. The results mean the city can proceed with the sale of construction bonds for the hotel, which will be connected to the convention center and is scheduled to open in 2011. “Our 30-year wait for an attached convention center hotel is finally over,” said Dallas Convention and Visitors Bureau President/CEO Phillip Jones. The ballot measure would have prohibited the city from owning hotels and was turned down by a two percentage-point margin of 51% to 49%, or 2,100 votes. The organization backing the initiative indicated Saturday night it was not anticipating a legal challenge to the $500 million project. The Dallas CVB said it had booked 400,000 room nights contingent on the approval of the hotel from groups including the Helicopter Association International, Safari Club International and the Custom Electronic Design and Installation Association (CEDIA). The $500 million project will be developed by Matthews Southwest and operated by Omni Hotels. The four-acre site will also include new restaurants and retail space. The Dallas Convention Center offers 1,018,942 square feet of prime exhibit space and ranks 10th in size in Trade Show Executive’s directory of The World’s Top Convention Centers. Reach Phillip Jones at (214) 571-1010 or pjones@dallascvb.com Continued on page 8 www.TradeShowExecutive.com TSE_News_june09.indd 7 Trade Show Executive June 2009 7 5/21/09 4:04:44 PM news Continued from page 7 ABM Survey: B-to-B Trade Show Revenues Grew 4.3% in 2008, But Began Decline in Q4 By Hil Anderson, senior editor New York, NY – Revenues from U.S. B-to-B media company trade shows grew 4.3% last year, although the Fourth Quarter was less encouraging with an 18.5% decline over Q4 2007, according to American Business Media’s 2009 Media Financial Survey. Overall, the B-to-B industry saw a 2.2% decline in revenues as growth in revenues from live events, online and data products offset declines in magazine revenues. The findings largely reflected the industry’s view that events and online have become vital components of media companies that have traditionally been led by their print brands. Trade show revenues, however, showed a significant decline in the final quarter of the year as the recession picked up steam, slipping 18.5% from $29 million in the Fourth Quarter of 2007 to $24 million. Although sponsorship income grew 25.2%, exhibit sales revenues were down 25.9%. Despite the Fourth Quarter downturn, 2008 was a banner year for the trade show divisions of the 20 B-to-B companies that took part in the survey. Together, the companies took in $177 million from trade shows compared with $170 million in 2007 and $113 million in 2006. The Hughes Mead ABM 2009 Media Financial Survey compound annual growth rate (CAGR) from 2006 to 2008 was a hefty 25.4%. Trade shows ranked third as the most-lucrative revenue streams for B-to-B companies behind magazines and online. Print revenues from 208 titles fell 8.4% in 2008 with a negative CAGR of 3.9%. They remained, however, well above trade show revenues at $1.14 billion. At the same time, online media, including display and search advertising, gained 12.4% in 2008 compared to 2007 and had a hefty CAGR of 30.7%. The 2009 Media Financial Survey was created by The Jordan, Edmiston Group, Inc. (JEGI), and compiled by Peter Craig, partner, Bay Sherman & Craig, LLP/Media Consulting Group. The data came from 20 B-to-B companies of varying sizes. Reach Gordon Hughes, ABM president & CEO, at (212) 661-6360 or g.hughes@abmmail.com; Richard Mead, JEGI managing director, at (212) 754-0710 or richardm@jegi.com % YES % NO Business Strategy 5.6% 94.4% Do you plan to launch new events in 2009? Do you plan to launch new print publications in 2009? 38.9% 61.1% Do you plan to launch new web sites in 2009? 61.1% 38.9% Do you plan on folding any print publications in 2009? 44.4% 55.6% Do you plan to discontinue any events in 2009? 38.9% 61.1% Do you plan to close any web sites in 2009? 11.1% 88.9% Are you planning to add databases and information services in 2009? 16.7% 83.3% Are you currently in international markets? 61.1% 38.9% 0.0% 100.0% Is your online operation a separate department? 61.1% 38.9% Is your event operation a separate department? 99.5% 0.5% Do your tradeshows have conference programs? 63.6% 36.4% 12.5% 87.5% 5.6% 94.4% If not, do you plan to expand into international markets in 2009? Digital Path. The ABM 2009 Media Financial Survey showed companies forging ahead with website launches; holding the line on print publications; and using caution in launching new events. 8 June 2009 TSE_News_june09.indd 8 Operations M&A Do you plan to make acquisitions in 2009? Do you plan to make any divestitures in 2009? Trade Show Executive www.TradeShowExecutive.com 5/21/09 4:04:45 PM Trade Show Executive’s 2nd Annual Gold 100 Awards & Summit to Honor the Best and Brightest in the Trade Show Industry Carlsbad, CA - Trade Show Executive will salute the people, the shows and the organizations that have set the Gold Standard for the $85 billion exposition industry at its second annual Gold 100 Awards & Summit this Fall. The event will be held September 23-25, 2009 at the dramatic new Terranea Resort & Conference Center in Rancho Palos Verdes, CA, conveniently located 15 miles from Los Angeles International Airport. Ten organizers will also receive TSE’s Grand Award in categories ranging from “Against All Odds” to “The Show with the Highest Economic Impact” to “The Top Brand.” The elite by-invitation-only event is expected to draw more than 200 accomplished leaders in the exposition industry. The Gold 100 trade shows will be selected from the 4,000-plus trade shows held in the U.S. each year as tracked by Trade Show Executive in its ZOOM® calendar and subscriber database. The top 100 shows are the market leaders in their industry sectors, ranging from aviation to woodworking. Show organizers must certify that their show statistics are accurate and complete in order to pass the first round. The rankings are then determined by net square feet of paid exhibit space. In addition to the Gold 100 Awards, ten TSE Grand Awards will be presented at the event: n n n n n n n n n n Against All Odds – shows which overcame seemingly insurmountable challenges Best Use of Green Initiatives Best Use of Technology The Fastest-Growing Show The Highest Economic Impact on the Local Economy The Largest Show (in net square feet of paid exhibit space) The Leading Show Producer (in number of Gold 100 shows) The Most Innovative Practices The Strongest Global Participation Top Brand (the show with the most brand extensions worldwide) For the first time, four of the Grand Awards will be open to submissions from shows of all sizes, not just the largest shows. These four categories include: Against All Odds; Best Use of Green Initiatives; Best Use of Technology; and The Most Innovative Practices. “Some of the most far-reaching www.TradeShowExecutive.com TSE_News_june09.indd 9 TSE’s 2009 Gold 100 Advisory Board Danny Phillips, Executive Vice President, Advanstar Communications, Inc. Darrell Denny, President & CEO, Darrell Denny & Associates David Loechner, Senior Vice President, Retail, Nielsen Business Media Dennis Slater, President, Association of Equipment Manufacturers Gary Shapiro, CEO, Consumer Electronics Association Margaret Pederson, President, Amirexx, LLC Marian Bossard, Vice President, Meetings & Events, Toy Industry Association Nancy Walsh, Executive Vice President, Reed Exhibitions Philip McKay, Senior Vice President, World Market Center Las Vegas Skip Farber, Principal, Carlin Capital Partners ideas on audience behavior, social networking, ROI tracking and community-based technology were beta-tested at smaller shows before going mainstream in the industry,” said Darlene Gudea, vice president/publisher and editor of Trade Show Executive. “By opening up four of the ten Grand Awards to all expositions, delegates will have a broader perspective on the ideas that will shape the exposition industry in the years ahead.” “On June 15, Trade Show Executive will release the 100 shows that placed in the Gold 100 rankings in an announcement to the winners, the media, industry associations, and in Trade Show Executive’s electronic and print media,” said Diane Bjorklund, TSE’s director of events. Registration for the Gold Awards & Summit will then officially open. However, the ranking of each show and the winners of the ten Grand Awards will be kept confidential until 9:00 p.m. on September 24 at a black-tie ceremony at Terranea. At that time, various industry leaders including key sponsors and TSE editors will “open the envelope” and announce the winners, similar to the Academy Awards™. In addition to the awards banquet, the event will feature a summit spotlighting TSE’s Exposition Forecasting Board; TSE’s Power Lunch interview of one of the most fascinating leaders in the exposition industry; a panel on burning issues; a complimentary golf outing; and goody bags sponsored by some of the nation’s leading luxury retailers. For a copy of the entry form, contact Carol Andrews, TSE’s editor-at-large, at (562) 505-7903 or carolandrews@ tradeshowexecutive.com. Reach Darlene Gudea, vp/publisher & editor, at (760) 929-9666 or dgudea@tradeshowexecutive.com; Diane Bjorklund, director of events, at (630) 312-8915 or dbjorklund@tradeshowexecutive.com Trade Show Executive June 2009 9 5/21/09 4:04:45 PM fl ashes from t he f ield . . . . . . The Travel Promotion Act was re-introduced in Congress in May by Senators John Ensign, R-Nevada, and Byron Dorgan, D-North Dakota. The measure will establish a self-funded program that will promote travel to the U.S. and help educate travelers on the U.S. visa application process. The U.S. Travel Association (USTA) portrayed the program as a “jobs and growth package” for the nation. Reach Roger Dow, president and CEO of the USTA, at (202) 408-8422 or rdow@ustravel.org. . . . . . . . . . . . METALFORM Mexico held a news conference in May to announce that the show would go on despite the flu outbreak sweeping through the country. Show Manager Chuck Cross said the Mexican government had pledged their support to ensure the event was a success. METALFORM Mexico, scheduled June 2-4 in Monterrey, was expected to draw 7,000 attendees plus exhibitors from around the world. Reach Chuck Cross at (410) 252-1322 or chuck@tradeshowconsult.com. . . . . . . . . . . . The Niagara Convention & Civic Centre booked its first customers even before ground was broken on the project. The facility will open on the Canadian side of the falls in the Spring of 2011. The Canadian Tire Dealers Association and the Federation of Canadian Municipalities will be among the first groups to occupy the facility. Reach Kerry Painter, president and general manager, at (905) 357-6222 or kpainter@ fallsconventions.com. . . . . . . . . . . . The George R. Brown Convention Center in Houston will soon have another 262 hotel rooms to offer trade show organizers. The city has approved an agreement with the developer of a new Embassy Suites hotel that will be built two blocks from the center. The hotel is scheduled to open in 2011 and has agreed to provide the city with a block of 70% of its rooms for trade shows, conventions and corporate meetings. Reach Art Zehnder, director of sales for the George R. Brown Convention Center, at (715) 853-8141 or art.zehnder@ cityofhouston.net. . . . . . . . . . . . The Sheraton Tucson Convention Center Hotel was given the green light in May by the Tucson City Council. The 525-room hotel is part of a project that includes expanding the convention center’s exhibit hall by 35,000 square feet. The got news? 10 June 2009 TSE_News_june09.indd 10 hotel will be built on the site of the current west entrance to the convention center. Reach Richard Singer, director, at (520) 791-4101 or richard.singer@tucsonaz.com. . . . . . . . . . . . The Calvin L. Rampton Salt Palace Convention Center may be getting a new hotel. Salt Lake County formed a committee to look into the feasibility of a hotel offering up to 1,000 rooms and 100,000 square feet of meeting space. No funding has yet been allocated for the project. Reach Scott Beck, president of the Salt Lake Convention & Visitors Bureau, at (801) 534-4911 or sbeck@saltlake.org. . . . . . . . . . . . Freeman closed its Philadelphia branch office effective May 15. The closure finalized a phasing out that began roughly one year ago and shifted Philadelphia event production to the New York office. Only a few Freeman employees were affected and former general manager Bill Smith will remain in the city as a national sales manager. Reach Bill Smith at (215) 418-2340 or bill.smith@freemanco.com . . . . . . . . . . . . Fiera Milano Congressi hosted 40 international trade show organizers in May to acquaint them with the pending changes in Milan that will be brought on by the expansion of the Milan Convention Centre (MIC). The two-year MIC Plus project will provide organizers with 54,000 square metres (about 581,251 square feet) of exhibit space. It will also provide an anchor for the redevelopment of the entire Fiera Milano complex. Reach Maurizio Lupi, CEO of Fiera Milano Congressi, at +39 02 4997 6276 or maurizio.lupi@ fieramilanocongressi.it. . . . . . . . . . . . The Convention Industry Council (CIC) has endorsed the online study program for its Certified Meeting Professional (CMP) certification offered by the Professional Convention Management Association (PCMA). The PCMA says 98% of the people who take their Certified Meeting Professional Online Prep Course pass the CMP exam on their first try. The course is offered through 23 interactive modules and provides users with instant feedback on their strengths and weaknesses. Reach CIC Chief Operating Officer Karen Kotowski at (571) 527-3116 or kkotowski@ conventionindustry,org; Jenna Bishop, PCMA education specialist, at (312) 423-7262 or jenna.bishop@pcma.org . . . . . . Let us know when news is heating up! As you near the final stages of an acquisition, change in management, expansion, launch or other important news, let us know in advance that news is about to break. Trade Show Executive Contact: Darlene Gudea, VP/publisher & editor, at dgudea@tradeshowexecutive.com or Hil Anderson, senior editor, at handerson@tradshowexecutive.com www.TradeShowExecutive.com 5/21/09 4:04:45 PM Sponsored by tr e n ding & s p end ing PrivilegedAccess.tv Economic Recovery: Seven Signs Darlene Gudea, VP/publisher & editor Frank Chow, chief economist Trade Show Executive’s Trending & Spending Forecast Fig.I:TSEForecastof NetSquareFeetofExhibitSpace 15.0% July 14.0% 3rdQuarter 12.0% 2009 Fig.II:TSEForecastofNumber ofExhibitingOrganizations 12.0% July 14.0% 3rdQuarter 14.0% 2009 Fig.IlI:TSEForecastof ProfessionalAttendance 20.0% July 18.0% 3rdQuarter 15.0% 2009 Fig.lV:TSEAnnualForecast ofRevenue 19.0% YearEndingDecember2009 How Trade Show Executive Magazine’s Trending & Spending Was Compiled Trade Show Executive Magazine’s Trending & Spending Forecast aggregates information from numerous sources: government and business reports; interviews with industry experts and economists; and the TSE monthly poll of its 20-member Economic Forecasting Board. Unbiased, reliable data—whether positive or negative—is the foundation of solid business planning. By Darlene Gudea, VP/publisher & editor Carlsbad, CA – In last month’s column, we characterized comments such as “green shoots” and “the recession is bottoming” as no more than wishful thinking by some politicians, economists and media reports. However, this doesn’t mean we believe the economy will not start turning around later this year. Frank Chow, chief economist for Trade Show Executive, had an issue with the basis of such optimism, i.e. a slowing in the decline of economic conditions. “While a halt in the rapid economic deterioration is a sigh of relief, a slow decline may still last for a very long time and may not necessarily indicate the bottom of this recession,” Chow pointed out. This month we will try to explain what signs to look for before you gear up for a real recovery. Six Months of Sustained Consumer Spending is the Key There are only four sources of demand: consumers, businesses, exports and government. Since consumer spending is almost two-thirds of the U.S. economy, one of the first signs of a recovery will be a resumption of consumer spending gains for at least two consecutive quarters, said Chow. “But there can be false starts. For example, after rising strongly in the first two months of the year, retail sales fell in April for a second straight month. This dashed hopes that consumer spending was starting to revive,” Chow said. Consumers have lost about $12 trillion in wealth from the real estate and stock market devaluation. Now, they are facing rising unemployment and foreclosures. To cope, American consumers are dramatically changing their spending habits and starting to save more. The savings rate, which was hovering around zero a year ago, has climbed to just above 4%. Many economists think it will hit 6% or more this year as workers anxious about layoffs and depleted investments put away their credit cards. Furthermore, consumers are traveling less, eating out less, going to discount stores more, living in smaller homes and postponing expensive purchases. Once consumers have saved enough to make up for the trillions in lost wealth, then they may start buying again. Housing Challenges Not Out of the Woods Yet The revival of the housing market is strongly related to the resumption of consumer spending. “Since this crisis started with the housing industry, another sign of recovery will most likely begin here,” said Chow. “While conditions are still dire, housing data in recent weeks has shown signs of stabilization. The biggest contraction in residential construction on record has helped builders trim the glut of properties on the market even as sales faltered,” he pointed out. The Commerce Department reported the number of unsold new homes fell in March to the lowest level since 2002. Existing home sales, while reaching a decadelow in January, have held within a narrow range over the last five months. New home sales, while still depressed, have bounced back from the record low in January. On the flip side, foreclosures are still escalating. According to RealtyTrac, more than 342,000 households received a foreclosure-related notice in April, up 32% from the same month last year. April was the second straight month with more than 300,000 households receiving a foreclosure filing. However, foreclosure-driven declines in prices have contributed to stabilizing the resale market. Distressed sales have made up as much as 50% of existing home sales in recent months, according to the National Association of Realtors. Now, a group of economists surveyed by Bloomberg News believes the Commerce Department will report housing starts increased in April by 2% to an annual rate of 520,000 units. “Significant improvement in the housing slump, now in its fourth year, is an essential element for an economic recovery. Increased home sales will ease the bleeding of defaulting mortgages which still threatens the financial future of banks. In addition, it will calm consumer fears of more loss in wealth,” Chow said. Restocking of Inventories Will Signal an Upturn Business spending has sometimes led the nation out of a recession, as it did in 2001. So far, it has been a tremendous drag as business fixed investment fell almost 38% in Continued on page 12 www.TradeShowExecutive.com TSE_TrendSpend_june09.indd 11 Trade Show Executive June200911 5/20/09 4:50:59 PM Sponsored by PrivilegedAccess.tv Trade Show Executive’s Trending & Spending Forecast Fig.V:SectorPerformance Best Performing sectors •Hospitality •Transportation •Medical mixed Performance •BusinessServices •Government •Communications •SportingGoods •Entertainment •Technology sectors under Pressure •Apparel •Food •Automotive •Manufacturing •Construction •Retail Fig.VI:EconomicIndicators Consumer Confidence in April remained low at 39.2, well below the 62.8 mark a year ago, but nevertheless, a dramatic 13-point gain from March. GDP Growth plunged 6.1% during Q1. It was the first time since 1975 that the economy contracted three quarters in a row. Housing Starts in April rose 2.0% to an annualized basis of 520,000 units. Industrial Production fell 0.5% in April, showing improvement from the 1.7% decline in March. Inflation rwas tame at 0.3% for April, excluding volatile food and energy prices. Interest Rates (short term) rremain at a low 1.0%. The Fed maintained its 0% to 0.25% range for the Federal Funds rate. Job Losses reached 611,000 in April, and were spread across all major private-sector industries, but not quite as severe as the 741,000 jobs lost in January. Leading Economic Indicators declined 0.3% in March, the ninth month in a row to drop into negative territory. Manufacturing failed to increase in April for the 15th consecutive month. However, five of the 18 industries tracked by the ISM Index expect to benefit from the Economic Stimulus Package. Retail Sales in April decreased 0.4% from March and 9.2% from a year ago. Unemployment climbed to a 25-year high of 8.9% in April, which is double that of April 2008. Sources: U.S. Department of Labor, Bureau of Labor Statistics; The Conference Board; The Institute for Supply Management (ISM); U.S. Commerce Department Continued from page 11 the First Quarter. The first sign of a comeback for business spending will be a restocking of inventories in response to higher sales, Chow noted. The Commerce Department reported that business inventories fell 1% in March, a seventh straight decrease. “That’s the longest stretch since businesses cut inventories for 15 straight months in 2001 and 2002, during the last recession,” said Chow. There were enough goods on hand to last 1.44 months at the current sales rate, indicating companies may keep cutting stockpiles. The 1,900 dealership closures announced by GM and Chrysler will probably guarantee this inventory trend for the near future, as GM dealers have until the end of next year to clear out their inventory. The Importance of Exports to our Economy Exports were a bright spot for the U.S. economy last year, mainly due to rising consumption from developing nations and a falling U.S. dollar. This year, most countries are in recession, causing U.S. exports to fall as well, said Chow. Europe, Japan, Brazil, Russia and Africa are all expecting a drop in their GDP this year. The International Monetary Fund recently forecast the world economy will shrink 1.3% in 2009. China did not suffer a recession, but its double-digit growth of the past decade declined dramatically to around 6% this year. Most economists believe many countries like China and India will bounce back faster and stronger than the U.S. “Thus, growth overseas, along with stronger U.S. exports, would be another sign of recovery in the U.S. economy,” Chow said. Unprecedented Government Spending With the TARP bailout funds of about $700 billion, another $787 billion in the economic stimulus plan, and the President’s proposed $3.5 trillion 2010 budget, it is obvious government spending will play a dominant role in achieving a recovery from the economic crisis. The Obama administration and Congress have assumed recovery will not happen without unprecedented government stimulus. “Historically, such government spending and intervention have not been successful,” Chow pointed out. “Even President Roosevelt’s ambitious New Deal was not able to bring the nation out of the Great Depression, but it did improve the economy,” Chow said. In contrast, the amount of stimulus money used in prior recessions is almost paltry compared to now. Chow noted that in earlier recessions, the cumulative monetary stimuli averaged about 6% of GDP. In this recession, the stimuli have totaled about 30% of GDP thus far. “This amount of stimuli is bound to have some stabilizing impact, but some economists are predicting it may fall short in creating enough jobs to achieve a recovery,” he said. “An important signal of any recovery is job creation or at least a significant drop in job destruction.” Resolving the Credit Crunch is Critical Finally, none of these sources of demand will grow, unless the credit crunch is resolved successfully, Chow said. The SEC has loosened mark-to-market accounting rules which helped to abate fears about further demise of more financial institutions, which will lead to more lending, he said. However, a survey of banks by the Federal Reserve in May showed a larger share of lenders has tightened terms on residential mortgages. Lenders are demanding a 20% deposit for home purchases, and want impeccable credit ratings. At the same time, about 35% of those who responded saw increased demand for prime mortgages, the first gain in at least two years. Fortunately, the Fed has kept interest rates low and credit conditions appear to be improving. A good sign for a recovery would be a big uptick in lending to businesses and consumers. True Signs of an Economic Recovery In summary, here is a list of seven developments in the economy that will signal a recovery: 1. Growth in consumer spending for two straight quarters 2. Increased housing sales, permits, starts 3. Big decline in foreclosures 4. Business fixed investment and changes in inventories 5. Export demand 6. Job growth 7. Improvement in credit conditions In the meantime, it would be wise to continue defensive management: reduce your cost structure; increase cash flow; be prepared for mounting losses from bad debt as additional clients hit the skids; and put new policies in place to forestall slow pay and no pay. Finally, keep your sights on mid- to long-range opportunities. This recession will not last forever and you need to seize opportunities as they surface. TSE Continued on page 14 12June2009 TSE_TrendSpend_june09.indd 12 Trade Show Executive www.TradeShowExecutive.com 5/20/09 4:51:01 PM TSE_C Your Future is Here expand Your Global Appeal PrivilegedAccess.tv is the only online video platform that increases the international exposure of your show while keeping exhibitors and attendees engaged throughout the year. All at no charge to you! Dorian Dickinson - VP of Development and Strategy PrivilegedAccess.tv (312) 341-9629 info@PrivilegedAccess.tv TSE_TrendSpend_june09.indd 13 TSE_Cover_may09.indd 2 5/20/09 4:51:02 PM 4/28/09 10:14:48 AM Sponsored by tr e n ding & s p end ing PrivilegedAccess.tv An Insider’s Perspective. How is the economy impacting the exposition industry? This month, five industry leaders give you insights from their perspective as a general service contractor, registration/housing firm, exhibit designer/event producer and facility manager. Together with the rest of Trade Show Executive’s Exposition Forecasting Board, they have insider knowledge about the true performance of the majority of U.S. trade shows. “Industries where innovative technology is driving their product offerings continue to experience growth and see spending increases. These industries include alternative energy (wind, sun, agriculture) Dan Greene, and health care (pharmaceuticals COO, and bioengineering). The Matrex Exhibits struggling economy will increase the importance of trade shows because of the personal nature of event marketing and the subsequent purchasing process. Given the high dollar spend of trade show and event marketers, clients will want to develop personal business relationships with the recipients of these funds. “Product and service marketers who fail to participate in trade shows will continue to see revenues remain flat or decrease. These businesses, which focus only on cost, will not remain competitive to those businesses that are in front of their clients and prospects in the event marketing space. They are letting a good recession go to waste.” Dan Greene dgreene@matrexexhibits.com Doug Ducate, President & CEO, Center for Exhibition Industry Research (CEIR) 14 June 2009 TSE_TrendSpend_june09.indd 14 Skip Cox, President & CEO, Exhibit Surveys Darlene Gudea, VP/Publisher & Editor, Trade Show Executive Frank Chow, Chief Economist, Trade Show Executive Nancy Walsh, Executive Vice President, Reed Exhibitions Tom Caridi, CFO, Questex Media Group Colette O’Donnell, Group Controller, Advanstar Communications, Inc. Margaret Pederson, President, Amirexx & 2009 IAEE Chair “To date, there are no signs of recovery that have taken hold. Although there has been talk of signs indicating future stability, it does not appear as if they have come to fruition. With recent weak reports in retail, ongoing concern in automotive including the Chrysler bankruptcy and the high potential of GM following suit, as well as continuing growth of unemployment, it does not appear that there will be near-term growth. There is Aaron Bludworth, continued risk of further instability. “We are already in a prolonged downturn and the Chief Operating Officer, bottom is not yet on the horizon. It is essential that we George Fern Company all work to ensure strong participation in exhibitions even if the economic value is not derived the same way it has been historically. As potential exhibitor and attendee organizations are formulating budgets for future years, it is essential that we address current cost and value challenges. Participants likely cannot justify participation today unless they are getting a more utilitarian value from the experience than they have in the past. Identifying the value of participating in exhibitions is more important than ever.” Aaron Bludworth abludworth@georgefern.com Trade Show Executive www.TradeShowExecutive.com 5/20/09 4:51:07 PM Sponsored by PrivilegedAccess.tv “Events in the pharmaceutical, medical, scientific, educational and select retail sectors will be the first to show signs of a turnaround. In the meantime, show organizers need to communicate early and often with hotels, convention centers and other vendors regarding expected attendance and potential declines, so they can partner with them to help mitigate damages, and also to support any attendance-building efforts. It is critical that the value proposition for show attendance is well-articulated and relevant to the end-user. Steven Hacker, President & CEO, International Association of Exhibitions & Events (IAEE) Jack Chalden, VP, Business Development & Industry Relations, BDMetrics, Inc. Chris Meyer, VP, Convention Sales, Las Vegas Convention and Visitors Authority www.TradeShowExecutive.com TSE_TrendSpend_june09.indd 15 “When the recession is over, I believe there will be significant and long-term changes to the trade show floor, with less frills and stronger business messaging. I also believe there will be a continued desire for more peer-to-peer networking. Technology will continue to play a larger role: virtual participation, mobile and social media. Corporate social responsibility will influence venue selection.” Gary Sain Gary.Sain@orlandocvb.com “Yes, shows are flat (the new ‘up’), however, the feedback we’re getting from show management is that quality remains high. Show managers continue to seek tools to measure buyer quality. Exhibitors are becoming more educated on lead retrieval and are seeking enhanced solutions to filter buyers and follow up more effectively. We are hopeful that the bottom has been hit and that we see the skies beginning to clear.” Terence R. Donnelly, CMP terence.donnelly@experient-inc.com Tim McGill, CEO, Hargrove Inc. James Rooney, Executive Director, Massachusetts Convention Center Authority Clark Williams, President, CompuSystems Steve Moore, President & CEO, Greater Phoenix Convention & Visitors Bureau Trade Show Executive Gregg Caren, Senior Vice President of Strategic Business Development, SMG Gary sain, President & CEO, Orlando/Orange County Convention & Visitors Bureau, Inc. Terence Donnelly, VP, Trade Show Markets, Experient “It’s not often that we find philosophy in our finance departments, but a friend and colleague nicknamed GMAC said it best recently: ‘Hope is not a strategy.’ Simple as it sounds, think about the implications. Certainly we all hope the economy will get better. In fact, recent reports indicate that we are starting to see the turn that many of us didn’t expect (or hope) to see until the end of this year or early 2010. As the expression goes: ‘Hope for the best but plan for the worst.’ If we have all done our jobs – difficult as some of the expense-cutting may have been – the turn in the recession will have us surviving 2009 and well-poised for 2010.” Gregg Caren gcaren@smgworld.com June 2009 15 5/20/09 4:51:15 PM Which ShoWS are Setting the Gold Standard for the trade ShoW induStry? find out…at Trade Show Executive’s 2 nd a nnual Gold 100 Awards & Summit September 23 - 25, 2009 The Terranea Resort & Conference Center Rancho Palos Verdes, California Trade Show Executive will honor the 100 largest trade shows and explore the burning issues facing the entire industry this September at The Terranea Resort & Conference Center in Rancho Palos Verdes, California. fast-paced session on innovation will be held, with the top five winners of TSE’s Innovation Awards presenting breakthroughs that have created new value for exhibitors and attendees. The executive-level summit will provide industry leaders with the insights and updates that will help them thrive as the economy recovers. The agenda includes the acclaimed Trending & Spending session which features five leading executives from Trade Show Executive’s Forecasting Board who will analyze the economy and other factors impacting the exhibition industry, as well as offer their forecasts for the near and long term. One of the nation’s most fascinating leaders will be interviewed by TSE columnist Bob Dallmeyer live on stage in Power Lunch. A Located just 15 miles from Los Angeles International Airport (LAX), Terranea offers a conference center conducive to professional networking and education. The location, on the bluffs overlooking the Pacific Ocean, is symbolic with the summit reached by the Gold 100 shows. Please join us in September to celebrate the people, the shows and the organizations that set the Gold Standard for the trade show industry. Save the Dates! Registration Opens June 30th. brought to you by and theSe T IT LE SPONSOR SponSorS P L AT I N U M S P O N S O R GOLD SPONSORS S I LV E R S P O N S O R S BRONZE SPONSORS PrivilegedAccess.tv SUPPORTING ASSOcIATION SPONSORS ESCA Exhibition Services & Contractors Association WWW.TradeShoWexecuTive.coM i n c u bator PRINT Show Takes Unprecedented Step Subsidizes Drayage Costs for Heavy Equipment Exhibitors By Hil Anderson, senior editor Reston, VA – Graphic Arts Show Company (GASC) stepped up to the plate by offering to help their machinery exhibitors by paying a sizable share of the cost of setting up a booth at Print 09. The Print 09 Subsidy Plan picks up the tab of moving heavy machinery on the trade show floor at McCormick Place in Chicago. The goal is to convince companies to contract exhibit space for the September 11-16 international event during a slow economic period when they might think twice about paying a material handling fee of $40.50 per square foot to exhibit large pieces of equipment. “We can’t settle for business as usual in these troubled times,” said GASC President Ralph Nappi. “GASC stepped up with this plan to support the companies that provide equipment, products and services to the graphic communications industry.” Nappi said he expected the subsidy plan to offer up to $3 million through the program, with individual exhibitors saving anywhere from $550 to $165,000 on their drayage bill, depending on the size of their booth. As an example, GASC said an exhibitor with a 1,000 square-foot booth could realize savings of $1,500 on a $7,000 bill due to the subsidy. The plan offered Print 09 exhibitors two options: Option 1: Unlimited machinery material handling at the show site. Movement of the machine to a predetermined spot in the booth and removal to the truck after the show. Exhibitors pay for non-machinery material handling. Option 2: Limited material handling. GASC subsidizes the material handling charge by general service contractor Freeman up to the equivalent of $5.50 per square foot. This covers machinery and other materials. 18 June 2009 TSE_Incubator_june09.indd 18 PriNt ’09 The subsidy plan has the support of GASC’s association partners, which also own the show: Printing Industries of America, the National Association for Printing Leadership (NAPL) and NPES, The Association for Suppliers of Printing, Publishing and Converting Technologies. Nappi told Trade Show Executive that there had been plenty of positive anecdotal response to the offer, although the concrete impact on the show would not be known until closer to September. The show is expected to draw around 650 exhibitors and span approximately 550,000 net square feet, which would be 20% less than Print 05. “We never viewed this as a step that would increase sales as much as limit the downsizing and save the exhibitor some money in order for them to use the unlimited machinery handling package to its fullest extent,” Nappi said. Nappi said the plan would help ensure that Print 09 is a “robust, comprehensive Nappi industry exhibition” that Trade Show Executive ExEcuTivE Summary 09 organizers offer to pay • Print drayage costs is to prevent loss of • Goal exhibitors is applied to • Subsidy Freeman bill has backing of association • Plan partners Seen as an investment in • Print 13 attendance would make attendees and exhibitors more likely to come back in 2013 and also attend the company’s annual Graph Expo events. “My concern has always been focused on the future years of the show,” Nappi said. “I feared that if exhibitors didn’t bring equipment to the show as a cost-saving measure, those customers that attend Print this year would be disappointed and not attend in future years.” Reach Ralph Nappi at (703) 2647200 or rnappi@gasc.org www.TradeShowExecutive.com 5/21/09 2:51:59 PM Facility Spotlight Baton Rouge, Louisiana Albuquerque, New Mexico Albuquerque Convention Center 401 2nd St. NW, Albuquerque, NM 87102 www.albuquerquecc.com Prime Exhibit Space: 167,000 sf No. of Halls/Floors: No. of Breakout Rooms/Total Sq. Ft.: Contact: Carisa Malanum, CMP, Director of Sales & Event Services Phone: (505) 768-3870 Fax: (505) 768-3239 4 halls /2 floors 33/75,211 sf Email: carisam@albuquerquecc.com ® 303 Monroe Ave. NW, Grand Rapids, MI 49503 www.devosplace.org Prime Exhibit Space: 202,000 sf No. of Halls/Floors: No. of Breakout Rooms/Total Sq. Ft.: Contact: Sales Department Phone: (616) 742-6500 Fax: (616) 742-6590 2 halls/1 floor 26/33,171 sf Email: sales@smggr.com David L. Lawrence Convention Center Prime Exhibit Space: No. of Halls/Floors: No. of Breakout Rooms/Total Sq. Ft.: Contact: Debbie Smucker, Director of Sales & Marketing Phone: (412) 325-6174 Fax: (412) 325-6104 www.brrivercenter.com 275 South River Rd., Baton Rouge, LA 70802 Prime Exhibit Space: 70,000 sf No. of Halls/Floors: No. of Breakout Rooms/Total Sq. Ft.: 2 halls/1 floor 8/12,000 sf Contact: Rhonda Ruffino, Director of Sales Phone: (225) 389-3030 Fax: (225) 389-4954 Email: rruffino@brrivercenter.com Knoxville Convention Center 701 Henley St., Knoxville, TN 37902 www.knoxvilleconventioncenter.com Prime Exhibit Space: 119,922 sf No. of Halls/Floors: No. of Breakout Rooms/Total Sq. Ft.: Contact: Susan Eaton, AGM & DOS Phone: (865) 522-5669 Fax: (865) 329-0422 2 Halls/3 floors 24/54,000 sf Email: seaton@kccsmg.com Long Beach, California Pittsburgh, Pennsylvania 1000 Ft. Duquesne Blvd., Pittsburgh, PA 15222 Baton Rouge River Center Knoxville, Tennessee Grand Rapids, Michigan DeVos Place Advertisement www.pittsburghcc.com 313,400 sf 5 halls/2 floors 53/109,562 sf Email: dsmucker@pittsburghcc.com Long Beach Convention & Entertainment Center 300 E. Ocean Blvd., Long Beach, CA 90802 Prime Exhibit Space: No. of Halls/Floors: No. of Breakout Rooms/Total Sq. Ft.: Contact: Ellen Schwartz, Director of Sales Phone: (562) 499-7574 Fax: (562) 499-7589 www.longbeachcc.com 224,000 sf 3 halls/1 floor 34/79,000 sf Email: eschwartz@longbeachcc.com One Click, One Call 1-866-BOOk-SMG (866-266-5764) • www.smgworld.com SMG Spotlight.indd 1 5/20/09 4:39:46 PM power lunch Reed Exhibition’s Ken McAvoy Photo Credit: Sherry Tesler Man on a Mission 20 by Bob Dallmeyer, columnist June 2009 TSE_PowerLunch_june09.indd 20 Trade Show Executive www.TradeShowExecutive.com 5/20/09 4:51:56 PM W hen controversial decisions are made in the trade show industry that could have widespread detrimental repercussions for show organizers and exhibitors, it is often Ken McAvoy who is the first to speak up. Outspoken but soft-spoken, McAvoy also serves on the advisory boards of convention bureaus in Las Vegas, Orlando and New York, and as the point man for the Friends of Javits, the industry committee providing input on the expansion of the Jacob K. Javits Convention Center in Manhattan. As senior vice president of Reed Exhibitions, Ken oversees the operational details of 45 trade shows, and is on a mission to increase exhibitor ROI and customer satisfaction. We let him do the talking in a recent telephone interview from his new home in Atlanta. >>From your perspective, what are the key issues impacting your exhibitors and attendees today? Ken: The biggest issues are ROI and costs for both exhibitors and attendees. We believe that every show manager should be focused on these questions: How do we reduce the cost of exhibiting? How do we lower the cost to attend? How do we stem the tide of sign-on delays and decreases in exhibitor participation on shows? How do we help exhibitors and attendees achieve better results? These are the big ones that we work on every day. We continue to develop package plans, VIP programs, bellwether account programs and other enhanced services based on the needs of each show. No two shows are the same, but no shows are untouched when it comes to focusing on lower costs, increasing ROI and increasing exhibitor and attendee retention. >>Are you focusing on any other hot buttons? We are working with several groups to educate and train vendors, hotels, etc. in the art of superior customer service. Our surveys found that people feel trade shows are not only expensive, they are also complicated. We characterize this as “the hassle factor.” We ask everyone’s cooperation in partnering with us to create a better atmosphere for the exhibitors and the attendees. Organizers must start thinking about how to reduce costs every year by 4% to 6% and find ways to do more with less, rather than increase costs to our customers. >>What are you currently doing to make your customers the center of your business, particularly in relation to the service side of the business? Reed has a customer satisfaction index as well as a customer retention matrix that was instituted by Chet Burchett when he arrived five years ago. Management’s compensation package is tied to increases in these two key indicators. What is amazing is that even in these difficult times, the scores continue to stabilize and confirm that we are delivering what we promise. Not all shows are up; some are flat or down slightly. But none are in the disaster range. Aligning employee remuneration to these matrixes keeps the focus where it should be – on the customer – in good times and bad. Chet saw this early on and the dividends continue to add up as the economy turns down. In addition, we instituted an eSPOC Program (electronic Single Point Of Contact) that we developed with Freeman, one of our service contractors. This system was originated by Reed Exhibitions U.K. and it monitors all exhibitor orders and service issues by equipping all vendors and our operations team with hand-held PDAs on the show floor. From my office, I can instantly monitor any show in the country on how the show is proceeding. I can tell you not only the issues being encountered, but the time it takes to settle them. Our motto is, “Zero Tolerance for Exhibitor Complaints – We Are Watching.” Serious praise goes to Katy Wild of Freeman, and Michael Grant and Michael Kisken of Reed for developing and administering this program. This program has been quite successful in resolving issues to customers’ satisfaction. >>What have you done for exhibitors lately? We spend a lot of time looking for ways to increase both exhibitor and attendee ROI as well as lower costs. Also, we are working more closely with our exhibitors to provide guidance and counsel on how to economically prepare for our shows. Reed Exhibitor University is a full-service program that uses a professional trainer to assess goals and objectives, needs and costs, and teach them the latest sales and marketing techniques so that companies can exhibit more effectively. We also spend a lot of time creating packages and other special cost-effective offerings to bring more value to the exhibitor. We have a new program that offers semi-custom rental booths and a DIY (Do It Yourself) booth purchase program to eliminate the need for exhibitors to own booths. We have the advantage of scale when developing these programs due to the number of our shows and our ability to partner with the best of the best suppliers. >>Forecasting show growth has become more challenging. What kind of decisions are you making when signing hall contracts? Are you contracting dates ten years into the future? Five years? Three? The biggest adjustment we’ve made in the last 12 months is to right-size our venue space commitments. Our research department constantly surveys all of our events to give us strong data points to make these adjustments. Depending on the show, we now wait as long as possible to sign binding license agreements. We still hold dates five to ten years out, but signing is delayed until we have a good assessment of the anticipated show size. Venues understand that we aren’t going to sign enforceable contracts with extensive liability unless we are left without any other alternatives. And in Continued on page 22 www.TradeShowExecutive.com TSE_PowerLunch_june09.indd 21 Trade Show Executive June 2009 21 5/20/09 4:51:58 PM Continued from page 21 this market, we have alternatives. This isn’t to say they like this process. >>Are you concerned about going well above or way below projections? And what guides your decisions? I was accustomed to focusing on financial performance from my days at GES Exposition Services. But Gregg Vautrin, Reed’s senior vice president of finance, has programs, forecasts and budget processes that are unlike any others. Through Gregg and his team, we constantly make adjustments up, down and sideways to reflect the “Picture of the Day.” We have put in place the systems and processes to make quick adjustments as things turn one way or another and to be as nimble as possible. >>What do you consider when choosing service providers? We are diversifying our selection of general service contractors and are in the final stages of our selection and contract process. An important consideration is the customer satisfaction programs of these companies. We are also developing standards for all goods and services at Reed events. Example: We do it right the first time or it’s free. We are all about satisfaction and retention. In this economy, the number of new companies interested in exhibiting is shrinking, so we better keep the ones we have happy – and returning. Attrition has caused concerns, but for the most part, the hotels have worked well with us. >>Have attrition clauses changed as a result of the soft economy? Attrition and cancellation clauses in hotel contracts have taken on a new life. Attendees are booking late or booking outside the block and hotels are undercutting room rates prior to the cut-off date – these are at an all-time high, as everyone attempts to control or reduce costs. long memory. We have added a variable percentage reduction clause to most of our hotel contracts. This allows us to adjust the room blocks 120 days prior to the event right up to 30-days from opening of the event. And the clause allows the hotel enough notice to avoid excess inventory and adjust as well. Most hotels treat us as a partner, not just a customer, since an empty hotel does no one any good. asked, even though it is time consuming. The problem with some of these boards is that they use their customers (us) to validate various issues and policies. When some venues ask for input, they already have their minds made up and just want to say they asked their advisory board. We are proactive when we serve on an advisory board. . . we just don’t rubber stamp items that are presented to us. >>As convention centers face even greater revenue challenges these days, the idea of in-house exclusive contractors has come up again. What is your position on this? Venues and CVBs are well aware that their funding formula is at risk. States, cities and counties that have pledged bonds to build or expand convention centers have to cut expenses and find new revenue sources. However, they also must focus on helping the show manager attract attendees. Their staff should focus on delivering services that ensure no customer leaves the show or the city unhappy. We can no longer say, “If we build it, they will come.” Trade shows are not served best by any venue that has exclusive contractors. Exclusives are simply a form of additional rent to the customer. There is no incentive to hold down market rates, respond to exhibitor issues or create special package rates for exhibitor convenience or develop new programs and procedures to service the customer better. >>Can you give me an example? Sure. Reed Exhibitions made a corporate decision to absorb the cost of vacuuming the booths before opening day for every Reed show if the exhibitor orders carpet from the general contractor. We were willing to pay for this service to eliminate exhibitor complaints about dirty carpets on the first day of the show. We requested a discount based on volume of cleaning but every venue that had in-house cleaning fought this change in our policy. They wanted full retail rates to perform the work. While we ultimately worked this out, it’s a good example of why exclusives don’t work relative to the satisfaction levels of our exhibitors and holding the cost to exhibitors reasonable. >>What is the solution? >>You have served on the advisory boards for several convention and visitors bureaus. Hotels that use attrition as a revenuegenerator will find show managers have a At Reed, we take our role seriously and fully participate whenever we are 22 June 2009 TSE_PowerLunch_june09.indd 22 Trade Show Executive >>How is their business changing? >>Tell me about The Friends of Javits and your role in it. The Friends of Javits started when the Javits Convention Center of New York held a focus group of show organizers, asking for our input about an expansion. Ten months later, they came back with a plan that would have increased our operational costs by 40% and could have led to the demise of some of our events. When the plan was leaked to us, we immediately saw the problem, but had no answers. Even worse, no one wanted to listen to our recommendations. Reed Exhibitions generates a significant amount of its gross revenue from New York trade shows and we had a no-win scenario if we didn’t challenge this plan. That’s when we convened a meeting at Reed’s Manhattan office for all show managers with events in Javits. Out of that grew the Friends of Javits, based on the Friends of McCormick Place concept, borne about ten years prior. This was the first time in New York’s history that show producers banded together financially to hire lobbyists, as well as visit politicians in Albany and New York City. The www.TradeShowExecutive.com 5/20/09 4:51:58 PM Las Vegas News Bureau >>Were you in McCormick Place during the big 1967 fire? Showing Support. Rossi Ralenkotter, president and CEO of the Las Vegas Convention & Visitors Authority (right), with Ken McAvoy and Laura D’Amore (center), sales and marketing manager for Opportunity Village, a Las Vegas-based charity serving the needs of people with intellectual disabilities by providing them with vocational training, employment and social recreation services that make their lives more productive and interesting. group effort made a difference and we succeeded. After winning this round, our group bonded further to solve some other key non-expansion issues. The result is that the new expansion/renovation project is not perfect, but it is workable and will not put us and New York out of the trade show business. Finally, a word of caution to other cities: if you hear there is a “Friends of your city” being formed, it means show managers are banding together to effect change. We are very proactive when it comes to venues and their decisions/plans on expansion. >>Do you foresee the day when the European exhibiting model will take hold in the U.S.? We are actively looking to devise a new model for our North American shows. We aren’t alone in this pursuit; we discuss it constantly with our fellow show managers. The European model would be difficult to duplicate here with our venues, since their labor restrictions and complicated revenue streams of the venues make this a greater challenge here. >>This would also impact the general service contractors. Show managers’ dependence on the general service contractor would have to diminish under a new model. In a perfect world, we want to see the exhibitor costs reduced by allowing them to choose those vendors necessary to complete their booths without the obligation to use third party exclusive suppliers. We have to lower exhibitor costs, so any new model – or adjustment to the present model – must focus on this end-result. >>On the flip side, would our method ever work overseas? Our model would work, but has little chance of acceptance since it would increase exhibitor costs. Also, rental costs at overseas venues are higher than they are stateside. Thus, if the cost to the exhibitor changed, the venue costs would need to be adjusted, as well. >>How did you begin in this business? I started working as a trade show decorator in Chicago during summers to pay for my tuition at Marquette University. My father was the business representative for the Decorators Local 17 at the time. After graduation, I continued working part-time while I attended law school and got married. When my son was born, I worked full-time for the union for the next 15 years. I joined United Exposition Service Company, the forerunner of GES, in 1988 and Reed Exhibitions in 1999. www.TradeShowExecutive.com TSE_PowerLunch_june09.indd 23 Trade Show Executive Yes, I was working on the International Housewares Show in January 1967 when that fire destroyed the convention center. I had just purchased our first home the week before and had nowhere to work for some time. However, Chicago was back in the trade show business within months with the use of other facilities in the city. >>Who were your mentors? My main mentor was my Dad -- people will tell you they never met a more fair and honest person. The others are Jack O’Connell, the former owner of United Exposition Service Company, and the late Manny Caplin, also of United. These gentlemen gave me the opportunity to raise my family through this industry. People who know of these men know what I’m talking about. Another mentor is Bob Lozier of Freeman. No one is more dedicated to this industry or has worked harder for his customers than Bob. And if you give an award for hard work and a real success story, Charlie Premone of Brede/ Allied is your man. He is so special to the many people whom he has mentored along the way. Some show managers call Charlie the “rock star” of general contractors. >>What advice would you give a middle management trade show executive today? To middle managers, I’d say: Balance your work life and family life. This isn’t an easy business with the long hours, the pace and intensity of the job, and the demands on your time. Balance it out. Don’t miss too many of your children’s soccer games or family anniversaries. What you put in, you’ll get back. And the friends you make along the way will always be there with you. >>What keeps you awake at night? The bad beds in far too many hotel rooms, but on a serious note, trying to lower exhibitor costs and searching for that new trade show business model. Contact Ken McAvoy at (203) 840-5681 or kmcavoy@reedexpo.com June 2009 23 5/20/09 4:52:01 PM Trade Show Executive’s TM 2009 INNOVATION AWARDS The Innovators of 2009: Shaking Up Tradition By Darlene Gudea, vice president/publisher & editor Hil Anderson, senior editor Sandi Cain, news editor n today’s unforgiving business environment where markets, technology and customer expectations are changing rapidly, necessity is indeed the mother of invention. Who are the innovators of 2009 and where did they get their inspiration? For Trade Show Executive’s 7th Annual Innovation Awards, we present the eight organizations whose creative energy has yielded new value for exhibitors, attendees and the exposition industry as a whole. Winners of Trade Show Executive’s 2009 Innovation Awards: n a2z for ChirpE……………………………………page 25 n Association of Equipment Manufacturers for the Construction Challenge……………………page 26 I 24 June 2009 TSE_InnovationAwards_june09.indd 24 n n n n n n Champion Exposition Services for the Champion Digital Signage with Attendee Tracking System……page 27 Exhibit Surveys, Inc. & Constellation Communication Corp. for the Trade Show Planning and Measurement Tool…………….…..…page 28 Exhibition Services & Contractors Association (ESCA), for the Worker Identification System ……page 29 The Global Executive for etouches® Integrated Event Technologies.……………………page 30 ITN International, Inc. for the BCARD Debit Card..………………………page 31 Mingle360 for MingleStick...………………………page 32 Trade Show Executive www.TradeShowExecutive.com 5/21/09 4:05:34 PM TSE’s 2009 INNOVATION AWARDS ChirpE Brings Website, Social Media to Show Floor By Hil Anderson, senior editor he introduction of ChirpE by a2z, Inc. ties show organizers closer to the social media services used by attendees and clears away any lingering obstacles to the use of mobile phones to access show information. The new application earned a2z a Trade Show Executive 2009 Innovation Award. The mobile application was designed specifically for use in a trade show environment and, equally important, is userfriendly. It also operates on all major smartphone brands. By utilizing ChirpE, organizers can use their show websites as a primary means of disseminating announcements and T information to their attendees during the show. Additionally, ChirpE can drive the social networking that is increasingly carried out on handheld wireless devices. “Social networking is increasingly taking place via mobile devices, and the events industry is no exception,” said Rajiv Jain, CEO of a2z. “Nearly 10% of all show website traffic comes from mobile devices and their utilization is expected to grow significantly over the next several years.” ChirpE integrates Twitter, Buzz and other popular socialnetworking sites, giving show managers the ability to not only make pertinent announcement about schedule changes and special events but also contribute to the coveted advance and post-show “buzz” about their event. “Show organizers will be better positioned to increase their traffic as well as their loyalty and engagement,” Jain said. The system also functions as a basic tool that attendees can use to access conference program schedules and floor plans, and search for specific exhibitors and specific products. ChirpE can be used as a portal for exhibitor press releases and offers organizers sponsorship opportunities. If that all sounds familiar it is because ChirpE basically allows attendees to access the show website from their smartphones the same way they would if they were sitting in front of their desktop computer. Users log on to ChirpE and are provided with a link to the particular show website. The link delivers the show website in a format that fits their mobile device screen. There are no downloads required and no need to change the settings on the device. The ability to access the show website gives the user the ability to monitor the website from anywhere and stay abreast of changes and announcements as they are posted to the site. Reach Rajiv Jain at (410) 740-9200 or rajiv@a2zinc.net Constant Companion. ChirpE brings trade show websites to the screens of attendees’ smartphones. The Web 2.0-based technology allows portable access to show websites and social media from the exhibit hall. www.TradeShowExecutive.com TSE_InnovationAwards_june09.indd 25 Trade Show Executive June 2009 25 5/21/09 4:05:35 PM TSE’s 2009 INNOVATION AWARDS Construction Challenge Invites Students to Build Career Opportunities By Sandi Cain, news editor hen the Association of Equipment Manufacturers (AEM) leaders saw a need to recruit young people into the construction industry, they didn’t turn to abstract talks at high schools or booth space at job fairs. Instead, they teamed with not-for-profit volunteer group Destination ImagiNation of Glassboro, NJ, a specialist in creative problem solving. The goal was to create a way for high school students to learn more about construction careers, infrastructure, construction equipment, creative problem solving and teamwork. The result was the team-based Construction Challenge, targeted to high school students in grades 9-12. This isn’t just another teambuilding contest. Innovation Awards judges said it was “head and shoulders above other recruitment efforts” in the way it leveraged an innovative partnership and measured results. W publications. It also raised awareness of the opportunities in the construction industry, which will help fill the industry pipeline with an educated workforce. How They Did It The challenge consisted of two stages: regional qualifiers and national finals. The event was promoted to 100,000 teachers, parents and students and drew 1,000 students from 18 states. Five regional rallies were held around the country. It was no walk in the park for the students. They had to discuss the relationship between infrastructure, construction and quality of life; research, design and develop a new product; and solve an infrastructure issue with equipment they developed. A total of 350 students in 51 teams advanced to the finals, staged on the show floor at the 2008 CONEXPO-CON/AGG in Las Vegas, a triennial “must do” event for the construction industry produced by AEM. Sponsored by 38 construction industry companies, they took center stage amid 144,600 industry attendees and surrounded by exhibitors. They built. They mingled. And 12 teams took home prizes or scholarships, including an all-female team. Everyone learned from the experience. AEM learned how to better promote the construction industry to youth. Schools learned about construction careers available to students with varied interests. Students learned real-world lessons about the relationship between infrastructure, construction and quality of life issues likely to affect them for a lifetime. “It was one of the best things we’ve ever done,” said Megan Tanel, show director for CONEXPOCON/AGG and the vice president of exhibitions for AEM. The students saw the construction industry from the inside, demonstrated their own prowess in Meeting Challenges. The Construction Challenge, staged on the show floor at the problem solving and got to meet other attendees and 2008 CONEXPO-CON/AGG, created an opportunity for high school students from manufacturers. “It’s not every day you see a kid from across the country to learn about the construction industry. Ohio talking to the CEO of Caterpillar,” she said. AEM and Destination ImagiNation went the extra mile A total of 95% of the participants said they’d do it again and to measure and report the results to see if they reached their encourage other teams to enter; 97% said the competition gave objectives. When they did, they found they’d hit a home run. them an above-average understanding of the program goals. Prior to the Construction Challenge, between 20% and 25% This year, the Challenge was held at 15 rally sites and drew of the 1,000 participants said their knowledge of equipment, 375 teams, up from 152 in 2008. The number of participants construction jobs and infrastructure was low. After the more than doubled to 2,625 students. Finals were set for late challenge, between 45% and 60% said their knowledge was May at the University of Tennessee in Knoxville. high. The Construction Challenge generated 35 television hits, 44 Reach Megan Tanel at (414) 298-4117 or mtanel@aem.org print stories in mainstream media and 150 mentions in trade 26 June 2009 TSE_InnovationAwards_june09.indd 26 Trade Show Executive www.TradeShowExecutive.com 5/21/09 4:05:37 PM TSE’s 2009 INNOVATION AWARDS Bringing the Message Board into the 21st Century By Hil Anderson, senior editor he trusty digital message board remains one of the basic forms of communication at trade shows, and Champion Exposition Services now can determine whether or not attendees are reading them. Champion Digital Signage won Trade Show Executive’s 2009 Innovation Award because it comes with an attendee tracking system that tallies how many people are reading the messages, how long they are reading and even a demographic profile of the readers. The goal is, of course, to provide ROI for exhibitors, sponsors and show managers who rely on message boards for easy and constant communications with the attendees in the hectic exhibit hall. But like a tree falling in the forest, a message that comes and goes unread may as well have never been posted. T To determine which messages are being read and by whom, Champion launched a digital signage system that fittingly debuted in February at the Digital Signage Expo. Champion set up 15 networked digital displays around the show floor. The sensors in each display measured impressions, demographic information and the time each person spent reading the messages. The technology was also able to target messages in real time, monitor traffic flows and alert staff to problem areas. By tracking the performance of the signage, Champion sees opportunities for show managers to develop new promotional opportunities for their exhibitors, and have the data at hand to prove the value of such an investment. Reach Mark Palm, executive vice president, at (508) 946-8500 or markp@championexpo.com Looking Back. Champion’s digital signage system adapted attendance-tracking technology to measure the effectiveness of message boards in the exhibit hall. The display screens tell exhibitors and show managers how many people are reading the messages and can even compile demographic profiles. www.TradeShowExecutive.com TSE_InnovationAwards_june09.indd 27 Trade Show Executive June 2009 27 5/22/09 12:22:24 PM TSE’s 2009 INNOVATION AWARDS Exhibit Surveys, Constellation Communication Team to Provide ROI Tools By Sandi Cain, news editor aced with increased scrutiny of every dollar spent, event organizers have found that when they can prove the economic benefit of a trade show or exhibit, they’re more likely to get the green light for that show. The Trade Show Planning and Measurement Tool (TSPM), launched in March by Exhibit Surveys, Inc. and Constellation Communication Corp. of Dunwoody, GA, strives to give planners exactly that. The program aims to take Return on Investment (ROI) measurements to a new level. Rather than simply measuring performance after the fact, the new tool takes a step back to basics by helping users define the business objectives that will lead to a better ROI. “Our goal is to bring every event marketer an intuitive, inexpensive tool that provides the entire business justification for trade shows and events,” said Ed Jones, president of Constellation Communication Corp. Jones points out that ROI does more than justify the cost of the meeting. It also provides information that may support additional expenditures on other events and encourages improvement in event content. The TSPM tool is intended to reach companies both large and small at varying cost levels. Those who participate in just a few trade shows can subscribe at a lower price point, while companies with large event teams involved in numerous events might choose the more sophisticated version. The tool asks Prove It. The new Trade Show Planning and Measurement Tool by Exhibit Surveys and companies to develop objectives in areas such as: Constellation Communication Corp. takes ROI measurements to a higher level. n How the event will reinforce customer relationships; n By what means it will generate press coverage and bring the targeted audience to the exhibit; n The type and quantity of leads expected from the event; n The type and quantity of face-to-face meetings to be conducted at the event. Users are asked to enter event information into a database as it is available; once the user clicks on “plan complete,” it freezes the planning fields and is ready to receive input from actual results. But the user also can make adjustments to the plan without losing any data. That allows team members to make needed tweaks as plans progress. The tool also provides a quick way to produce planning documents, calendars and reports. By using a combination of the tool’s results tracking and forecasting functions, it can be used to produce an event budget. After actual results are input, users can analyze each aspect of their participation in the show. Users with multiple shows can rank them to establish which events best accomplish company objectives. Exhibit Surveys CEO and president Skip Cox said he hopes the tool will become an industry standard that will provide “accurate planning and justification, saving users far beyond the price of the subscription.” Results-based systems such as the TSPM tool are a starting point for businesses as they discuss their accomplishments – both achieved and desired – and work toward improvements for the future, Jones said. F Reach Skip Cox at (732) 741-3170 or skip@exhibitsurveys.com; Ed Jones at (770) 391-0015 or edjones@constellationcc.com 28 June 2009 TSE_InnovationAwards_june09.indd 28 Trade Show Executive www.TradeShowExecutive.com 5/21/09 4:06:18 PM TSE’s 2009 INNOVATION AWARDS ESCA’s Standardized ID Makes it Easier on All By Hil Anderson, senior editor he idea of a national identification badge for trade show labor is one that makes sense for venue managers, service contractors and the workers themselves. After years of individual badges for every convention center in the U.S., the Exhibition Services & Contractors Association (ESCA) has pulled together the technology and cooperation required to launch a nationwide badging program that many in the industry say has been long overdue; and in the process, was selected for a Trade Show Executive 2009 Innovation Award. “The Worker Identification System (WIS) is something we should have done years ago,” said Mark Zimmerman, an T ESCA board member and general manager of the Georgia World Congress Center. “This badge will enable us to closely monitor all access to the facility, and it will help ensure that proper review of all staffing is established and monitored each day.” Under the WIS program, ESCA issues a photo identification card that includes a passive RFID chip, a magnetic strip and a bar code that contain the bearer’s name, home city and union affiliation as well as an expiration date. The data is also stored by ESCA in a database that contractors can edit via the Internet, adding or deleting names as necessary and also listing temporary and part-time workers. The contractors pay the cost of the program and retain ownership of the badges. The program will be launched this Summer in Atlanta. The bottom line is a tighter ship for contractors and building managers, although ESCA says the badge is not a security badge in that it does not grant instant access to the show floor. Workers must still check in with security upon arrival and obtain a wrist band before they get to work. The WIS badge, however, can verify the workers are who they say they are by matching the information to the database. “All of us in the hospitality business need to be aware of who has access to our facility and space at all times,” Zimmerman said. Along with the greater sense of security, the badge streamlines the logistics of move-ins. Contractors who send workers from city to city can hand them one badge that will work at many different venues instead of requesting IDs from each building. The workers can also hit the road with one badge instead of having to keep track of a full deck. There is also an optional timekeeping function that will allow workers to be scanned in when they arrive, which could shave a little time off the process. Reach Larry Arnaudet at (469) 574-0690 or larry@esca.org; Mark Zimmerman at (404) 223-4500 or mzimmerman@gwcc.org One for All. A national identification card developed by ESCA for trade show workers will alleviate the need for separate badges for individual convention centers. The badges are tied to an ESCA database that confirms the identity of the worker when they arrive at the jobsite. www.TradeShowExecutive.com TSE_InnovationAwards_june09.indd 29 Trade Show Executive June 2009 29 5/21/09 4:06:19 PM TSE’s 2009 INNOVATION AWARDS etouches® Integrated Event Technologies Improves Event Planning Efficiency By Sandi Cain, news editor sign up, the registrant that referred them gets a reduction in s budgets tighten, generating a high return on his/her own fee. investment takes on an increasingly important role for The system allows clients to pick and choose the modules organizations. The Global Executive, an event organizer, they need on the web-based system. Clients pay as they go, has tackled ROI head-on with a web-based event management eliminating the need for a big upfront investment. Show system called etouches®, Integrated Event Technologies, organizers with multiple events can use the software across their designed to generate profit and improve planning efficiency. portfolios, enabling them to use the same marketing database for The company’s Founder and CEO Leonora Valvo told all events and improve the transparency of event performance. Trade Show Executive that the growing use of cloud technology Etouches helps clients improve efficiency by reducing clearly illustrates that new systems are needed. (Cloud the amount of time required to perform event management technology typically refers to computing services and business tasks. Valvo said the system doesn’t replace staff, but rather applications offered over the Internet and accessed from any frees them to focus on other tasks that drive revenue while web browser.) “The world of applications residing on one improving the flow of information at the same time. computer isn’t working anymore,” she said. Valvo said that as companies increasingly use contractors Called “software as a service,” the etouches system offers based in locations outside the main office, web-based 14 modules that streamline event management through an technologies become more relevant and necessary. online tool that helps organizers manage every step of the Several companies have reported improved efficiencies with planning process. One of the unique offerings is that modules the system. are available in 18 languages and include: By using etouches web-based tools in place of the traditional n RFPs registration format, Diversified Business Communications n Sponsorship proposals reduced the time required to update n Event budgets various components of registration n Task scheduling information from an average of six days n Space needs to one day. n Seating assignments for banquets “We have been able to convert n Event communication before, registration operating costs into during and after the event, revenue, while at the same time including automatic e-mails improving customer service to both to confirmed and incomplete attendees and exhibitors,” said Mike registrants Morton, CIO & director of e-media for n Event promotion Diversified. n Attendee tracking of booth visits Herndon, VA-based Audi on the show floor or at general reported a dramatic increase in lead and breakout sessions management using etouches. The n Sales follow-up system enabled the company to quickly A variety of registration tools such contact interested attendees. “Audi as the ability to accept registration in estimates that when they drop a lead, various currencies, track registration they lose $40,000,” Valvo said. for educational sessions, manage hotel Other clients include the blocks and track registration revenue. Association of Corporate Travel One feature that can help show Executives, Institute for Supply organizers is the viral ticketing module Management and JD Events. Meant for Managing. etouches, the new web-based designed to help build attendance. With event management system from The Global Executive, this module, registrants get a discount provides 14 modules with which to increase ROI and im- Reach Leonora Valvo at (203) 403-9001 or code they can use to promote the event prove efficiency by reducing the amount of time required lvalvo@etouches.com; Mike Morton at (207) to perform event management tasks. 842-5500 or mmorton@divcom.com to their colleagues. As the colleagues A 30 June 2009 TSE_InnovationAwards_june09.indd 30 Trade Show Executive www.TradeShowExecutive.com 5/21/09 4:06:20 PM TSE’s 2009 INNOVATION AWARDS BCARD’s Latest Badge Twist: Built-in Debit Card By Hil Anderson, senior editor ame badges are always fertile ground for innovation, and ITN International’s BCARD breaks new ground with a tag that also functions as a debit card. The same short-range RFID technology that morphed the humble badge from a simple introductory tool into a walking database of personal information can now be used by attendees to purchase meals, merchandise or anything else on the show floor without having to paw through their wallets. The BCARD Debit Card rated a third Trade Show Executive Innovation Award for ITN – they also won in 2006 and 2007 – not only because it makes life easier on the attendee, but it also feeds a stream of useful data to the show manager so they can better manage their food and beverage needs. One of the beauties of RFID technology is its flexibility in capturing and correlating information. The BCARD provides tracking of consumption by day, registration number and whatever other criteria the show manager desires. The system works similar to that of a gift card from a department store. A set amount of dollars or some other type of credit is loaded into the badge. For example, an attendee N who pre-pays for four $15-meals has $60 stored when he or she picks up their badge. Over the course of the show, the meals are picked up at any concession stand or other food dispensing point. The $15 is deducted with no cash changing hands, although a receipt can be printed on the spot. Attendees have the option of buying what they want, when they want without having to necessarily settle for a pre-paid box lunch. It also eliminates leftover meals that are never picked up and that wind up in the trash. BCARD is designed so that it gloms on to the cellular telephone network in the building, which avoids the need for the setup of a dedicated network. Transactions upload automatically – and when there is no signal, the badge sends the information into the wearer’s mobile phone for storage. BCARD won’t be the last adaptation for the once-humble name badge but it could become standard equipment for show attendees who won’t have to reach into their wallets until they check out of their hotels at the end of the event. Reach Ivan Lazarev, CEO, at (801) 676-7910 or ilazarev@itn-international.com Fading Memory? Making change may become a thing of the past at busy trade shows as cash transactions are replaced by digital. The BCARD Debit Card turns name badges into debit cards that automatically pay for purchases. (Right) The system also works on venues’ cellular telephone networks, which circumvents the necessity for an elaborate infrastructure and keeps organizer costs down. www.TradeShowExecutive.com TSE_InnovationAwards_june09.indd 31 Trade Show Executive June 2009 31 5/21/09 4:06:22 PM TSE’s 2009 INNOVATION AWARDS Mingle360 Makes Business Cards A Thing of the Past By Sandi Cain, news editor f The MingleStick by Alexandria, VA-based Mingle360 catches on at trade shows, it could make shaking hands obsolete. Instead, attendees might be found greeting each other by pointing their MingleSticks at each other and pressing the “go” button to exchange contact information. One of the newest entries in the electronic business card sector, Mingle360 won a Trade Show Executive 2009 Innovation Award for improving the way attendees connect with others in an easy, fast and secure manner without lugging around a briefcase full of business cards. You might call it one-minute networking taken to the extreme. I Mix and Mingle. The handheld MingleStick allows attendees to transmit their contact information to another attendee – and vice versa – at the push of a button. The MingleStick also presents show organizers with sponsorship opportunities and provides exhibitors an easier method for lead retrieval. The handheld device enables attendees and exhibitors to both transmit and receive data at the push of a button. The keychain-sized device, similar to a flash drive, is as easy to operate as a flashlight. Two users aim their MingleSticks at each other and push the button simultaneously. When they see a green light, they know they’ve swapped information. Later, that information is downloaded to the MingleManager website, 32 June 2009 TSE_InnovationAwards_june09.indd 32 where they can retrieve and export their contacts. Show organizers can hand them out at registration and take attendee photos to be used with the device. Attendees then can click their way through the event, storing images and contact information for every person they meet along the way. At the end of the show, they turn in the MingleStick and the contacts are uploaded to the MingleManager website. When they get to their own computers, they can download and save the information, which includes contact details, products and services offered, and photos that help them remember who’s who. Exhibitors benefit, too. With MingleStick, they simply place a MingleStation atop a booth counter. When visitors point and click, it stores the leads. Exhibitors who want to add notes to the information can do so by plugging the MingleStation into an Internetenabled laptop. There’s no worry about security, because each attendee must activate the MingleStick in order for any information to change hands. And they’re not stuck with contacts they don’t really want. Attendees of the eGlam Smart & Beautiful Conference & Expo called it a good ice-breaker, easy to use and fun. Several attendees pointed to the photo feature as an invaluable improvement over faceless business cards. At a Virginia gathering of Women in Technology, attendees liked the download feature of MingleManager that eliminates the need to enter business card data in their own systems. One attendee at Women in Technology suggested that the MingleStick is particularly appropriate in today’s economic downturn when people may be between jobs without business cards. Exhibitors and attendees also can extend the show experience. Through MingleManager, users have access to a personal address book, calendar sharing features, a message center, privacy management and connectivity to other social networking sites. Reach Doug Elliott at (703) 425-0402 or delliott@mingle360.com Trade Show Executive www.TradeShowExecutive.com 5/21/09 4:06:23 PM The key to business success is no secret... it’s service At United, we feel so strongly about that very concept, we included it in our name United can provide cleaning, security and temp services anywhere, anytime and for any size event. Call us today and find out why over 1,500 hundred shows and events, dozens of hotels as well as public facilities each year use United Service Companies. With over 40 years of experience in the trade show and event industries, we are recognized by show managers across America for providing great service and for being cost effective. We understand your event has to be perfect. With United’s dedicated staff available 24/7, we are committed to the success of your event. Contact Richard Simon at United Service Companies (312) 922-8558 • rsimon@unitedhq.com United National Maintenance, Inc. • United Maintenance Company, Inc. • United Temps • United Security Service TSE_Cover_jun09c.indd 2 5/21/09 12:11:46 PM th e s up p ly s ide Metro Expo Carves Out Sizable Niche in Tough NYC Contractor Market By Hil Anderson, senior editor Moonachie, NJ – It isn’t often that Calvin Coolidge is considered an inspirational speaker. However, his tribute to the virtues of persistence rated “Silent Cal” a warm spot in the hearts of the founders of Metropolitan Exposition Services, Inc. (Metro Expo) as they built their upstart company into one of the leading general service contractors in the important New York City exhibition market. The 30th U.S. president – who presided over the Roaring 20s – had high praise for hard work and the refusal to quit as the secret to success. He valued it over education, talent and even genius. And given the odds that Metro Expo has overcome in the years since its first show on September 11, 2001, it is no wonder CEO Martin Glynn keeps a poster of Coolidge on the wall of his New Jersey office. “At the end of the day, the only commonality is perseverance,” Glynn told Trade Show Executive. “We have survived on that notion, although we don’t like to use it as a marketing gimmick.” Expanding a Niche Glynn, along with COOs Gerard Schreck and Robert E. Lee, kept their noses to the grindstone and parlayed their personalized service for individual clients into a roster of satisfied repeat customers. The new entrepreneurs saw an opening in the New York show market for a smaller contractor and jumped in to fill it. The company is now firmly established at the Jacob K. Javits Convention Center in Manhattan and has branched out into the Las Vegas market. 34 June 2009 TSE_SupplyFeature_june09.indd 34 No Longer the New Kids Metro Expo has since matured into a multi-faceted general service contractor that offers installation and dismantling, exhibit rentals, and materials handling and has also branched out into graphics, audio-visual and digital catalogues. After being in business for seven years, customer expectations have grown as well. “They see we have passed the survival test,” Glynn said. “As much as they like you and think you are all nice guys, they are also concerned about your longevity, especially in New York.” “But we are solid at this point,” Glynn said. “The questions about who we are and what we do have been answered.” ExEcuTivE Summary Expo has become an • Metro established services contractor • • • • in NYC Parlayed niche presence at Javits Center Customer expectations are growing Nearly undone by 9/11 New challenges from economy, technology big event, a PGI-RICOH product launch, opened at Javits Center on 9/11. Not only did the world come to a screeching halt that morning, but the Forging Ahead trade show industry immediately went Metro Expo’s company history will into lockdown. “It was unbelievable,” always be highlighted by the ultimate Glynn said. “You don’t like to be selfish example of Murphy’s Law: Its first at a time like that, but we were looking at each other and saying, ‘We’re not even out of the box yet and we’re already doomed.’” Glynn and his partners decided that rather than throw in the towel, they would regroup and keep their fledgling firm on course as the industry got back on its feet. The experience will help Metro Expo weather the current economic downturn, which happens to be Martin Glynn, Robert Lee, Jerry Schreck at the same time general service contractors are branching out into Javits Center new media services that customers are demanding. “There is no getting around integrating new media with your operations even though no one has mastered it yet,” Glynn said. “We have to find a way to make sure we go forward with it.” Reach Martin Glynn at (201) 9941300 or martyg@metro-expo.com Trade Show Executive www.TradeShowExecutive.com 5/20/09 4:45:29 PM sh ow rep ort Part VIII of a ten-part report on building attendance at trade shows Work Truck Show Sets Positive Tone in Difficult Times By Sandi Cain, news editor The consumer auto industry may be struggling, but members of the commercial truck industry turned out in droves for the National Truck Equipment Association’s Work Truck Show held in conjunction with the group’s annual convention. The March show in Chicago drew 8,450 verified attendees, up from 7,127 in 2008, surprising organizers and exhibitors. “Due to the economy, exhibitors came in with low expectations,” said Steve Carey, senior director of operations for NTEA, which owns and manages the show. Carey said the group was “pleasantly surprised” at the turnout, which was 19% higher than in 2008. In all, there were 492 exhibitors using 200,500 net square feet of space at the show. “Exhibitors generally were enthusiastic about their results and some were surprised at the booth traffic,” Carey said. The Work Truck Show is the largest such event in North America and is known as the premier trade show for the industry. It features new products for Classes 1-8 vocational trucks and equipment, including truck chassis, truck bodies, snow and ice control equipment, cranes and other material handling equipment. Continued on page 36 Now, Where Did I Park? The show floor at The Work Truck Show covered 200,500 square feet and was jammed with new-model vocational trucks and equipment offered by 490 exhibitors. www.TradeShowExecutive.com TSE_AttendenceFeature_june09.indd 35 Trade Show Executive June 2009 35 5/20/09 4:35:00 PM Continued from page 35 Attendees and exhibitors typically include manufacturers, distributors, fleet managers, leasing companies, truck dealers, and those who buy and use work trucks in various industries. Buyers come to see what’s new in chassis, bodies, aerial devices, snow and ice control, accessories and components. Carey said that holding the association’s convention in conjunction with the show helps drive attendance. Equally important, he said, is the association’s long-term efforts to make sure the show is a valuable tool for the industry through intensive programming, education and the Green Truck Summit. “It’s the Detroit Auto Show of commercial trucks,” said Joe Castelli, vice president, light commercial vehicle and fleet division for Nissan North America, in an interview. Like the Detroit show, some manufacturers time their product launches for release at the show and media events are plentiful. Unlike Detroit, there’s no other national Work Truck Show to steal their thunder. Carey said other shows primarily deal with the vocational market in industries that buy the trucks, while The Work Truck Show focuses on the design, engineering TM Dishing Dirt. Mike Rowe, host of the Discovery Channel television series Dirty Jobs, regaled attendees at the President’s Breakfast and 45th Annual NTEA Meeting with stories about the dirtiest and most-demanding jobs he has tackled on his show. and specifications for the vehicles. “This is where real truck buyers come,” said Bryan Hansel, CEO of Smith Electric Vehicles, Kansas City, MO, at the show. Carey pointed to the three-year-old Green Truck Summit as one example of NTEA’s efforts to stay on top of trends Snapshot: The Work Truck Show Name of show: The Work Truck Show Website: www.ntea.com Show owner: National Truck Equipment Association Show management: National Truck Equipment Association Show dates: March 4-6, 2009 2009 2008 2007 Net Square Feet of Exhibit Space: 200,500 Exhibiting Companies: 492 Total Attendance (verified): 8,450 Professional Attendance: 4,981 Total Room Nights: 6,204 Peak Room Nights: 2,072 Site: Chicago, IL General Service Contractor: Freeman Registration Firm: Experient Next Show: March 9-12, 2010, St. Louis, MO 203,050 538 7,127 3,801 7,671 2,446 Atlanta, GA Freeman Experient 193,975 500 9,034 5,346 7,955 2,551 Indianapolis, IN Freeman Experient 36 June 2009 TSE_AttendenceFeature_june09.indd 36 Trade Show Executive and to offer specific insights into the engineering behind the products. The Summit includes a full-day program about green technology for trucks with 20 breakout sessions and the popular Ride & Drive program that enables attendees to get out on the road and test the new technology. The Green Truck Summit drew 330 attendees this year. In all, there were 40 educational sessions on technical topics like 2010 emission compliance requirements, vehicle lifecycle costing, truck specifications and fleet management. Carey said those sessions engage industry leaders and provide a forum for the attendees to voice their questions and concerns. “Educational programming is a critical piece of what happens when the industry comes together,” Carey said. The NTEA has a good track record of keeping people on the show floor, Carey said. A plethora of new products and interest in the way they’re engineered and marketed keeps attendees interested. Exhibitors appreciate that kind of thinking. At the Chicago show, one exhibitor said he’d had more exposure in three days than he’d get in six months of phone calls. www.TradeShowExecutive.com 5/20/09 4:35:01 PM Accolades for Aluminum. The inaugural Work Truck Green Award was presented to Reading Truck Body, LLC for its aluminum service body, which was unveiled at the show. Steve Carey, senior director of operations for the NTEA, shakes hands with Reading Group Vice President of Sales and Marketing Jim Kraschinsky. Also on hand were (L-R) Jim Quaglia, product/marketing manager for Reading; Brenda Foley, Reading marketing coordinator, and Reading Zone Manager Hanna Rhamy. This year, some high-profile speakers may have generated additional registrants, but Carey said NTEA brings in people like T. Boone Pickens and Mike Rowe of Discovery Channel’s Dirty Jobs series to enhance the show experience. “It’s not every day attendees can hear T. Boone Pickens or Mike Rowe in a fairly intimate setting,” he said. The location also helped draw a big crowd because Chicago is an easy drive or flight for a large number of NTEA members, Carey said. Though the 2009 Work Truck Show didn’t set any records, attendance numbers were encouraging in the face of worrisome economic news. The recession began to affect the work truck industry in late 2008, Carey said. In the last quarter of 2008, the sales forecast was revised downward by 40,000 units, and industry sales aren’t expected to reach the 2006 level of 694,425 units again until 2013 or later. The trailer segment isn’t expected to post positive sales growth until 2010, according to a Global Insight forecast of work truck retail sales as reported by NTEA. But that might also be good news for The Work Truck Show and other trade shows. According to a CEIR report released early this year, 40 years of data show that key buyers attend trade shows during recessions – even if overall attendance and exhibitor numbers shrink – and buyers are likely to attend, regardless. NTEA is encouraging its members to look ahead to a time when conditions will be better, particularly in the areas of hybrid technology, and to sectors like government and utilities for work until the construction and housing markets turn the corner. www.TradeShowExecutive.com Industry Insights TSE_AttendenceFeature_june09.indd 37 Trade Show Executive The association also hosts an Autumn Model Truck Product Conference that draws about 500 members and an Autumn Business and Market Planning Summit. It also stages six state-of-theindustry meetings annually that focus on current economic trends. Last year, those meetings took place in Detroit, Chicago, Milwaukee, Goshen, IN, Indianapolis and St. Louis. On the Horizon Looking ahead to the 2010 show in St. Louis, Carey said current plans are to focus heavily on the upcoming regulatory changes for emissions and how that will impact truck design. “That’s a compelling reason to be there,” he said. Reach Steve Carey at (800) 4416832 or e-mail, c/o Kristen Simpson, at SimpsonComm@aol.com June 2009 37 5/20/09 4:35:02 PM TSE’s Trade Show Locator ZOOM™ Presents the Leading Shows Coming Up in August in North America By Nicole Burnes, Zoom editor Whether you need a quick reminder of shows on the horizon or are studying the market for potential partnerships, co-locations or acquisitions, here is a list of 102 of the most important trade shows scheduled for August. Each show is listed by industry category and contains both a wide-angle and close-up view of Show Name/Management/Web Address the event, the organizer, the site and projected size. For a list of shows coming up in the next 12 months – searchable by each field – go to www.TradeShowExecutive.com. To be considered for future editions of Zoom in print and online, email information on your show to nburnes@tradeshowexecutive.com. Nicole Burnes Show Manager Dates Venue/City/State Projected Size Affiliate Summit East Affiliate Summit Inc. www.affiliatesummit.com Amy Rodriguez Conference Director 866-483-0167 8/9/09 8/11/09 Hilton New York New York, NY NSF Not Supplied 100 Exhibitors 2,500 Attendees The SAACS Show 2009 Specialty Advertising Association of California www.thesaacshow.org Nancy Phillips Executive Director, SAAC 805-484-7393 8/5/09 8/6/09 Long Beach Convention Center Long Beach, CA 95,000 nsf 650 Exhibitors 8,000 Attendees 8/2/09 8/5/09 Colorado Convention Center Denver, CO NSF Not Supplied 30+ Exhibitors Attendees Not Supplied Advertising & MArketing AerospAce & AviAtion 45th AIAA/ASME/SAE/ASEE Megan Scheidt Joint Propulsion Conference & Exhibit Event Co-Director American Institute of Aeronautics 703-264-3842 & Astronautics www.aiaa.org/events/jpc Agriculture & FArMing Ag Progress Days Pennsylvania State University, College of Ag Sciences http://apd.psu.edu Bob Oberheim Show Manager 814-865-2081 8/18/09 8/20/09 Russell E. Larson Agricultural Research Center Rock Springs, PA NSF Not Supplied 400 Exhibitors 50,000 Attendees Dakotafest 2009 Cygnus Expositions www.farmshows.com Marshall Brown Show Manager/ Operations Director 800-827-8007 x 3303 8/18/09 8/20/09 Schlaffman Farm Mitchell, SD NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied Farmfest 2009 Cygnus Expositions www.farmshows.com Marshall Brown Show Manager/ Operations Director 800-827-8007 x 3303 8/4/09 8/6/09 Gilfillan Estate Redwood County, MN NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied Farwest Show Oregon Association of Nurseries www.farwestshow.com Aimee McAuliffe Event & Education Manager 503-682-5089 8/20/09 8/22/09 Oregon Convention Center Portland, OR 255,000 nsf 850 Exhibitors 12,000 Attendees 8/31/09 9/2/09 The Venetian Las Vegas Resort-Hotel-Casino Las Vegas, NV NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied 8/30/09 9/2/09 The Venetian Las Vegas Resort-Hotel-Casino Las Vegas, NV 5,000 nsf 25 Exhibitors 350 Attendees 8/9/09 8/12/09 Las Vegas Convention Center/ Sands Expo & Convention Center Las Vegas, NV NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied AppArel, BeAuty, shoes & textiles AccessoriesTheShow - Las Vegas Business Journals, Inc. www.accessoriestheshow.com Sharon Enright VP, Trade Show Division 203-663-7812 ASAP Global Sourcing Show - Las Vegas Jerome Yuan ASAP Show, Inc. Director of Operations www.asapshow.com 626-279-1800 ASD Las Vegas Nielsen Business Media www.asdamd.com David Loechner Senior Vice President, Retail 310-481-7300 © 2009, Trade Show Executive magazine, Carlsbad, CA (760) 929-9604. 38 June 2009 TSE_Zoom_june09_new.indd 38 Trade Show Executive www.TradeShowExecutive.com 5/20/09 4:53:03 PM TSE’s Trade Show Locator Show Name/Management/Web Address Show Manager Dates Venue/City/State Projected Size Atlanta Apparel AMC, Inc. www.americasmart.com Kaye Davis Exec. Dir. of Fashion & Apparel, Trade Shows 404-220-2835 8/21/09 8/24/09 AmericasMart Atlanta Atlanta, GA NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied CURVENY CURVExpo www.curvexpo.com Jean Luc Teinturier President 203-698-7470 8/2/09 8/4/09 Jacob K. Javits Convention Center New York, NY 40,000 nsf Exhibitors Not Supplied 2,500 Attendees DIRECTION by indigo Fall 2010/2011 Collections DIRECTION by indigo www.directionshow.com Lisa Mainardi Producer 973-761-5598 8/4/09 8/6/09 Penn Plaza Pavilion New York, NY NSF Not Supplied 110 Exhibitors 3,000 Attendees The E.C.O. Trade Show ASAP Show, Inc. www.globalecoshow.com Jerome Yuan Director of Operations 626-279-1800 8/24/09 8/27/09 The Venetian Las Vegas Resort-Hotel-Casino Las Vegas, NV NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied ENK Vegas ENK International www.enkshows.com Show Manager 212-759-8055 8/31/09 9/2/09 Wynn Las Vegas Las Vegas, NV NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied Imprinted Sportswear Schaumburg Nielsen Business Media, Inc. www.issshows.com Nikki Houston Show Director 770-291-5416 8/13/09 8/15/09 Renaissance Schaumburg Hotel & Convention Center Schaumburg, IL 25,100 nsf 209 Exhibitors 2,125 Attendees KID Show Las Vegas Specialty Trade Shows, Inc. www.kidshow.cc Denise Raeside Show Director 702-270-4651 8/31/09 9/2/09 Bally’s Las Vegas Las Vegas, NV 14,500 nsf 60 Exhibitors 1,500 Attendees MAGIC Marketplace - August Advanstar Communications, Inc. www.magiconline.com Chris DeMoulin President, MAGIC 818-593-5000 8/31/09 9/2/09 Las Vegas Convention Center/ Las Vegas Hilton Las Vegas, NV 1,100,000 nsf 4,000 Exhibitors 120,000 Attendees Moda Las Vegas Business Journals, Inc. www.modamanhattan.com Sharon Enright Vice President, Trade Show Division 203-663-7812 8/31/09 9/2/09 The Venetian Las Vegas Resort-Hotel-Casino Las Vegas, NV NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied Mode Accessories International Exposition - Fall Two Plus One Group Inc. www.mode-accessories.com Alice Chee Show Manager 416-510-0114 8/9/09 8/11/09 Doubletree by Hilton, Toronto Airport Hotel Toronto, ON 38,000 nsf 212 Exhibitors 3,500 Attendees MRket LV Business Journals, Inc. www.mrketshow.com Lizette Chin Show Director 212-710-7414 8/31/09 9/2/09 The Venetian Las Vegas Resort-Hotel-Casino Las Vegas, NV NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied Off-Price Specialist Show Fall Tarsus Expositions www.offpriceshow.com Carol Fitzmaurice Show Director 262-754-6915 8/28/09 9/1/09 Sands Expo & Convention Center Las Vegas, NV 100,000 nsf 450 Exhibitors 10,000 Attendees Pacific Northwest Apparel Association Northwest Trend Show PNAA www.nwtrendshow.com Jon Tedford President 206-767-9200 8/15/09 8/17/09 Tacoma Convention & Trade Center NSF Not Supplied Tacoma, WA Exhibitors Not Supplied Attendees Not Supplied POOLTRADESHOW Advanstar Communications, Inc. www.pooltradeshow.com Stephanie Seeley Show Manager 323-666-5587 8/31/09 9/2/09 C5 Entrance, Central Hall, Las Vegas Convention Center Las Vegas, NV NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied WomensWear in Nevada Specialty Trade Shows, Inc. www.wwinshow.com Roland Timney Show Director 702-270-4651 8/31/09 9/2/09 Rio All-Suite Hotel & Casino Las Vegas, NV 80,000 nsf Exhibitors Not Supplied 4,000 Attendees Continued on page 40 © 2009, Trade Show Executive magazine, Carlsbad, CA (760) 929-9604. www.TradeShowExecutive.com TSE_Zoom_june09_new.indd 39 Trade Show Executive June 2009 39 5/20/09 4:53:04 PM TSE’s Trade Show Locator Continued from page 39 Show Name/Management/Web Address Show Manager Dates Venue/City/State Projected Size Alan Sims Vice President/ Executive Director 888-349-4287 8/20/09 8/22/09 Dallas Convention Center Dallas, TX NSF Not Supplied 500+ Exhibitors 44,000 Attendees APRO Convention & Buying Show Association of Progressive Rental Organizations www.rtohq.org Cindy Ferguson Show Contact 512-794-0095 8/30/09 9/2/09 Bally’s Las Vegas/Paris Las Vegas Las Vegas, NV 14,000 nsf 80 Exhibitors 500 Attendees Gulf Atlantic Building Products Expo Florida Building Material Associaiton www.fbma.org Betty Askew Director of Operations 352-383-0366 8/19/09 8/21/09 Gaylord Palms Resort & Convention Center Kissimmee, FL 55,000 nsf 100 Exhibitors 2,000 Attendees Institute of Transportation Engineers Annual Meeting & Exhibit ITE www.ite.org Christina Garneski Marketing & Sales Manager 202-289-0222 8/9/09 8/12/09 Henry B. Gonzalez Convention Center San Antonio, TX 16,500 nsf 120 Exhibitors 2,000 Attendees Orgill Fall Dealer Market Orgill, Inc. www.orgill.com Brett Hammers Vice President Marketing 800-347-2860 x416 8/20/09 8/22/09 Boston Convention & Exhibition Center Boston, MA 500,000 nsf 1,000 Exhibitors 20,000 Attendees 8/24/09 8/26/09 Marriott Marquis New York, NY NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied AutoMotive, trucking & trAnsportAtion The Great American Trucking Show Randall-Reilly Publishing www.gatsonline.com Building & construction educAtion, trAining, science & reseArch coMMunicAtions & BroAdcAsting SpeechTEK 2009 Speech Technology Media, a division of Information Today, Inc. www.speechtek.com Sheila Willison Marketing Mgr., Events & Circulation 859-278-2223 coMputers & soFtwAre ApplicAtions OpenSource World/ NGDC/CloudWorld IDG World Expo http://opensourceworld.com Kristen Margulis Operations Coordinator 508-988-6750 8/12/09 8/13/09 Moscone Center San Francisco, CA NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied Search Engine Strategies Conference & Expo - San Jose Incisive Interactive Marketing LLC www.searchenginestrategies.com Show Manager 212-457-4993 8/10/09 8/14/09 San Jose McEnery Convention Center San Jose, CA NSF Not Supplied 200 Exhibitors 7,000 Attendees SHARE in Denver SHARE Inc. www.share.org Danielle Garvey Show Manager 312-321-5160 8/23/09 8/28/09 Colorado Convention Center Denver, CO 10,700 nsf 68 Exhibitors 2,000 Attendees TDWI World Conference TDWI www.tdwi.org Brenda Woodbridge General Manager 425-277-9132 8/2/09 8/7/09 Manchester Grand Hyatt San Diego San Diego, CA NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied educAtion, trAining, science & reseArch American Chemical Society Fall National Meeting & Exposition ACS www.acs.org Laurie Bentz-Cable Mgr., Expositions & Marketing 202-872-4600 8/16/09 8/19/09 Walter E. Washington Convention Center Washington, DC 50,000 nsf 500 Exhibitors 16,000 Attendees American Sociological Association Annual Meeting ASA www.asanet.org Kendra Eastman Program & Exhibits Manager 202-383-9005 8/8/09 8/11/09 Hilton San Francisco San Francisco, CA 8,000 nsf 65 Exhibitors 6,700 Attendees SPIE Optics + Photonics SPIE www.spie.org Michele Hurst Exhibition Manager 360-676-3290 8/2/09 8/6/09 San Diego Convention Center San Diego, CA NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied © 2009, Trade Show Executive magazine, Carlsbad, CA (760) 929-9604. 40 June 2009 TSE_Zoom_june09_new.indd 40 Trade Show Executive www.TradeShowExecutive.com 5/20/09 4:53:05 PM TSE’s Trade Show Locator | 1 . 800 . 247 . 8464 | www.irvingtexas.com | Show Name/Management/Web Address Show Manager Dates Venue/City/State Projected Size Yakima Convention Center Yakima, WA NSF Not Supplied 40 Exhibitors 800 Attendees educAtion, trAining, science & reseArch (continued) WA-ACTE Summer Conference Washington Association for Career & Technical Education www.wa-acte.org electricAl & electronics Tim Knue Executive Director 360-786-9286 8/9/09 8/12/09 NIWeek 2009 National Instruments Corporation www.ni.com/niweek Rod Siebels 8/4/09 NIWeek Conference Manager 8/6/09 512-683-6432 Austin Convention Center Austin, TX 130,000 nsf 96 Exhibitors 2,700 Attendees National Training Institute National Joint Apprenticeship & Training Committee www.njatc.org Michael Callanan Executive Director 301-715-2300 8/1/09 8/7/09 University of Michigan Ann Arbor, MI NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied exhiBition & Meeting industry ASAE & The Center Annual Meeting & Exposition ASAE & The Center for Association Leadership www.asaecenter.org/AnnualMeeting Ann McLeod Director of Exhibitions & Registration 202-626-2754 8/15/09 8/18/09 Metro Toronto Convention Centre Toronto, ON 73,000 nsf 450 Exhibitors 5,400 Attendees Society of Independent Show Organizers Executive Conference SISO www.siso.org Lew Shomer Executive Director 310-450-8831 x106 8/5/09 8/6/09 Marriott Times Square New York, NY NSF: No Exhibits Exhibitors: None 300 Attendees FinAnciAl, insurAnce & legAl services Midwest Accounting & Finance Showcase Illinois CPA Society www.icpas.org Wendy Sech Director, Education 312-993-0407 x244 8/25/09 8/26/09 Donald E. Stephens Convention Center Rosemont, IL NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied TAWPI Forum & Expo Association for Work Process Improvement (TAWPI) www.tawpi.org Jane Souza Project & Event Planning Director 617-426-1167 8/2/09 8/5/09 Walter E. Washington Convention Center Washington, DC 20,000 nsf 100+ Exhibitors 1,500 Attendees Association of Correctional Food Service Affiliates Annual Convention Executive Management Associates www.acfsa.org Amber Brown Account Executive 818-843-5660 8/16/09 8/20/09 Amway Grand Plaza Grand Rapids, MI NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied Dietary Managers Association Annual Meeting & Expo DMA www.dmaonline.org Marla Isaacs VP of Professional Programs 800-323-1908 8/9/09 8/13/09 Hyatt Regency Atlanta Atlanta, GA 25,000 nsf 110 Exhibitors 825 Attendees Western Foodservice & Hospitality Expo Reed Exhibitions www.westernfoodexpo.com Ron Mathews Vice President 203-840-5556 8/30/09 9/1/09 San Diego Convention Center San Diego, CA 60,000 nsf 400 Exhibitors 8,000 Attendees American Legion National Convention The American Legion www.legion.org Dick Holmes Director 317-630-1292 8/21/09 8/27/09 Kentucky International Convention Center Louisville, KY NSF Not Supplied 114 Exhibitors 10,000 Attendees IMSA International Annual Conference & School International Municipal Signal Association www.imsasafety.org Marilyn Lawrence Executive Director 315-331-2182 8/18/09 8/26/09 Omni Resort at Champion’s Gate Orlando, FL 11,520 nsf 91 Exhibitors 1,000 Attendees Food & BeverAge governMent & MilitAry Continued on page 42 © 2009, Trade Show Executive magazine, Carlsbad, CA (760) 929-9604. www.TradeShowExecutive.com TSE_Zoom_june09_new.indd 41 Trade Show Executive June 2009 41 5/20/09 4:53:05 PM Providing Fail-Safe Registration and Lead Retrieval with Passionate Customer Service for over 24 Years Flexibility to Handle Your Unique Requirements TSE’s Trade Show Locator Visit www.SMART-reg.com or call (888) 999-9169 Continued from page 41 Show Name/Management/Web Address Show Manager Dates Venue/City/State Projected Size 8/17/09 8/19/09 Hyatt Regency Columbus Columbus, OH 13,000 nsf Exhibitors Not Supplied Attendees Not Supplied 8/18/09 8/20/09 Greater Fort Lauderdale/ NSF Not Supplied Broward County Convention Center 365 Exhibitors Fort Lauderdale, FL 3,500 Attendees 8/22/09 8/26/09 America’s Center Convention Complex St. Louis, MO 32,000 nsf 130 Exhibitors 700 Attendees governMent & MilitAry (continued) Land & Maritime Supply Chains Business Conference & Exhibition National Defense Industrial Association www.ndia.org Kelly Seymour Meeting Planner 703-247-2583 LandWarNet 2009 AFCEA International www.afcea.org/events/landwarnet Terry Rogers Show Manager 703-631-6200 educAtion, trAining, science & reseArch NIGP Forum & Exposition Carrie Rawn National Institute of Governmental Purchasing Director, Conferences www.nigp.org & Meetings 703-736-8900 hoMe Furnishings, interior design & lAndscAping Edison Furniture & Accessory Market Karel Exposition Management www.kemexpo.com Beverly Stone Account Executive 305-792-9990 8/2/09 8/4/09 New Jersey Convention & Exposition Center Edison, NJ 10,000 nsf 160 Exhibitors Attendees Not Supplied Denver Home Decorating & Remodeling Show Show Pros International, LLC www.denverhomeshow.com Show Manager 800-343-8344 8/28/09 8/30/09 Colorado Convention Center Denver, CO NSF Not Supplied 800 Exhibitors Attendees Not Supplied Nursery/Landscape Expo 2009 Texas Nursery & Landscape Association www.nurserylandscapeexpo.org Amy Prenger Exhibit Sales Manager 512-280-5182 8/14/09 8/16/09 Dallas Convention Center Dallas, TX 130,000 nsf 600 Exhibitors 7,500 Attendees 8/21/09 8/23/09 Orange County Convention Center 6,000 nsf Orlando, FL 120 Exhibitors Attendees Not Supplied 8/22/09 8/24/09 Memphis-Cook Convention Center 35,000 nsf Memphis, TN 130 Exhibitors 10,000 Attendees 8/9/09 8/13/09 Mandalay Bay Resort & Casino Las Vegas, NV 40,000 nsf 220 Exhibitors 1,400 Attendees Orlando Furniture & Accessory Market Beverly Stone Karel Exposition Management Account Executive www.kemexpo.com 305-792-9990 Jewelry Memphis Gift & Jewelry Show - Summer Dave Harrington Helen Brett Enterprises, Inc. Show Manager www.gift2jewelry.com 630-241-9865 MedicAl & heAlthcAre products AHRA Annual Conference & Exposition Susan Hamilton AHRA Marketing Director www.ahraonline.org 978-443-7591 American Association of Diabetes Educators Meeting & Exhibition AADE www.diabeteseducator.org Show Manager 800-338-3633 8/5/09 8/8/09 Georgia World Congress Center Atlanta, GA 100,000 nsf 275 Exhibitors 7,500 Attendees American Association of Nurse Anesthetists Annual Meeting AANA www.aana.com Lisa Trofe Exhibit Manager 856-848-1000 8/8/09 8/12/09 San Diego Convention Center San Diego, CA NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied American Psychological Association Convention 2009 APA www.apa.org Candy Won Director, Convention & Meeting Services 202-336-6020 8/6/09 8/9/09 Metro Toronto Convention Centre Toronto, ON 26,500 nsf 200 Exhibitors 14,000 Attendees American Society for Healthcare Engineering Annual Conference & Exhibition SmithBucklin www.ashe.org Benjamin Rabe Exhibit Manager 312-673-4903 8/2/09 8/5/09 Anaheim Convention Center Anaheim, CA 36,000 nsf 275 Exhibitors 3,000 Attendees © 2009, Trade Show Executive magazine, Carlsbad, CA (760) 929-9604. 42 June 2009 TSE_Zoom_june09_new.indd 42 Trade Show Executive www.TradeShowExecutive.com 5/20/09 4:53:06 PM Providing Fail-Safe Registration and Lead Retrieval with Passionate Customer Service for over 24 Years Always Ten Steps Ahead TSE’s Trade Show Locator Visit www.SMART-reg.com or call (888) 999-9169 Show Name/Management/Web Address Show Manager Dates Venue/City/State Projected Size MedicAl & heAlthcAre products (continued) Colorado Vision Summit Colorado Optometric Association www.visioncare.org Barbara Zablotny Associate Executive Director 303-863-9778 8/1/09 8/2/09 Colorado Convention Center Denver, CO 4,800 nsf 55 Exhibitors 500 Attendees Florida Chiropractic Association National Convention & Expo FCA www.fcachiro.org Joe Leonard Convention & Seminar Coordinator 407-290-5883 8/27/09 8/30/09 Gaylord Palms Resort & Convention Center Kissimmee, FL 60,000 nsf 500 Exhibitors 2,600 Attendees Florida Health Care Association Annual Conference & Trade Show FHCA www.fhca.org/fhcaconference Kendall Myers Asst. Event Planner 850-224-3907 8/11/09 8/14/09 Westin Diplomat Resort & Spa Hollywood, FL 49,833 nsf 275 Exhibitors 1,000 Attendees Florida International Medical Expo FIME www.fimeshow.com Show Manager 941-366-2554 8/12/09 8/14/09 Miami Beach Convention Center Miami Beach, FL 150,000 nsf 900 Exhibitors 20,000 Attendees 8/3/09 8/6/09 World Trade Center Boston Boston, MA NSF Not Supplied 75+ Exhibitors Attendees Not Supplied 8/8/09 8/11/09 Boston Convention & Exhibition Center Boston, MA NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied phArMAceuticAls Drug Discovery & Development Week Ashley Starr IBC Life Sciences, an informa business Operations Coordinator www.drugdisc.com 800-390-4078 NACDS Pharmacy & Technology Conference National Association of Chain Drug Stores www.nacds.org Chrissy Kopple VP, Media Relations 703-837-4266 police, Fire & eMergency services American Correctional Association Congress of Correction ACA www.aca.org Litsa Deck Dir. of Conventions & Corporate Relations 800-222-5646 8/7/09 8/12/09 Gaylord Opryland Resort & Convention Center Nashville, TN NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied APCO International 75th Annual Conference & Exposition Association of Public-Safety Communications Officials www.apco2009.org Brigid Blaschak Trade Show Manager 386-944-2454 8/16/09 8/20/09 Las Vegas Convention Center Las Vegas, NV 85,000 nsf 350 Exhibitors 2,800 Attendees Enforcement Expo Southwest Cygnus Expositions www.enforcementexpo.com Bob Luikens Show Manager 800-827-8009 x3362 8/4/09 8/5/09 Phoenix Convention Center Phoenix, AZ 22,500 nsf 135 Exhibitors 1,200 Attendees Fire-Rescue International International Association of Fire Chiefs www.iafc.org Pamela Magnani Director, Conferences 703-537-4812 8/25/09 8/29/09 Dallas Convention Center Dallas, TX 230,000 nsf 750 Exhibitors 15,000 Attendees Midwest Security & Police Conference/Expo ROC Exhibitions, Inc. www.mspce.com Paul Niemiec Project Manager 630-271-8210 8/11/09 8/12/09 Donald E. Stephens Convention Center Rosemont, IL 20,000 nsf 175 Exhibitors 2,000 Attendees TREXPO East 2009 Bobit Business Media http://east.trexpo.com Courtney Silbiger Event Manager 310-533-2445 8/18/09 8/20/09 Dulles Expo & Conference Center Chantilly, VA 20,200 nsf 165 Exhibitors 1,518 Attendees 8/28/09 8/29/09 Baltimore Convention Center Baltimore, MD 30,000 nsf 125 Exhibitors 3,500 Attendees printing, grAphics, photogrAphy & puBlishing The A&E, Printwear and Sign Business & Digital Graphics Shows National Business Media, Inc. www.nbmshows.com Susan Hueg Director Exhibitions & Events 303-469-0424 x204 Continued on page 44 © 2009, Trade Show Executive magazine, Carlsbad, CA (760) 929-9604. www.TradeShowExecutive.com TSE_Zoom_june09_new.indd 43 Trade Show Executive June 2009 43 5/20/09 4:53:10 PM We never miss a shot TSE’s Trade Show Locator Continued from page 43 Providing Fail-Safe Registration and Lead Retrieval with Passionate Customer Service for over 24 Years Visit www.SMART-reg.com or call (888) 999-9169 Show Name/Management/Web Address Show Manager Dates Venue/City/State Projected Size printing, grAphics, photogrAphy & puBlishing (continued) Recharger Magazine’s World Expo 1105 Media, Inc. www.rechargermag.com Nancy Calabrese Trade Show & Events Sales Manager 702-505-9546 8/19/09 8/21/09 Mandalay Bay Convention Center Las Vegas, NV NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied Joe Rowe Executive Director 706-494-1143 8/8/09 8/12/09 Ernest N. Morial Convention Center New Orleans, LA NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied educAtion, trAining, science & reseArch retAil distriBution IPCPR Annual Convention & International Trade Show International Premium Cigar & Pipe Retailers Association www.rtda.org sporting goods & recreAtion Florida Recreation & Park Association Annual Conference FRPA www.frpa.org Lori Womack Director of Professional Development 850-878-3221 8/24/09 8/28/09 Walt Disney World Coronado Springs Resort Lake Buena Vista, FL NSF Not Supplied 200 Exhibitors 1,000 Attendees Health+Fitness Business Expo Nielsen Business Media www.healthandfitnessbiz.com Lance Camisasca Group Show Director 949-226-5712 8/6/09 8/7/09 Colorado Convention Center Denver, CO NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied PGA Fall Expo Reed Exhibitions www.pgaexpo.com Ed Several Group Vice President 203-840-5932 8/31/09 9/2/09 Mandalay Bay Resort & Casino Las Vegas, NV 45,000 nsf 400 Exhibitors 4,000 Attendees Surf Expo dmg world media www.surfexpo.com Roy Turner Show Director 678-781-7979 8/20/2009 8/22/2009 Orange County Convention Center Orlando, FL 230,000 nsf 950 Exhibitors 15,000 Attendees Alberta Gift Show - Summer dmg world media www.albertagiftshow.com Brenda Harrison Group Manager 416-385-1871 8/16/09 8/19/09 Northlands Edmonton, AB 190,000 nsf 740 Exhibitors 16,000 Attendees Canadian Gift & Tableware Association - Fall CGTA www.cgta.org Karen Bassels Show Manager 416-679-0170 8/9/09 8/12/09 International Centre Toronto, ON 1,300,000 nsf 1,000 Exhibitors 22,000 Attendees Fort Lauderdale Gift Show Urban Expositions www.urban-expo.com Erica Guess Show Manager 678-370-0347 8/29/09 9/1/09 Greater Fort Lauderdale/ NSF Not Supplied Broward County Convention Center Exhibitors Not Supplied Fort Lauderdale, FL Attendees Not Supplied The Gourmet Housewares Show GLM, a dmg world media business www.thegourmetshow.com Aubin Wilson Group Show Manager/ Show Director 213-430-2300 8/8/09 8/10/09 Moscone Center San Francisco, CA NSF Not Supplied 300 Exhibitors 4,000 Attendees Louisville Gift Show Rosehill Enterprises Inc. www.louisvillegiftshow.com Larry Harris President 513-861-1139 8/30/09 8/31/09 Paroquet Conference Centre Shepherdsville, KY 13,000 nsf 72 Exhibitors 900 Attendees Montreal Gift Show GLM, a dmg world media business www.montrealgiftshow.com Bianca Kennedy Show Manager 416-385-1870 8/23/09 8/26/09 Place Bonaventure Montreal, QC 130,000 nsf 400 Exhibitors 15,000 Attendees New York International Gift Fair GLM, a dmg world media business www.nyigf.com Dorothy Belshaw Show Director 914-421-3345 8/15/09 8/20/09 Jacob K. Javits Convention Center New York, NY NSF Not Supplied 2,900 Exhibitors 30,000 Attendees toys, hoBBies & giFts © 2009, Trade Show Executive magazine, Carlsbad, CA (760) 929-9604. 44 June 2009 TSE_Zoom_june09_new.indd 44 Trade Show Executive www.TradeShowExecutive.com 5/20/09 4:53:15 PM Providing Fail-Safe Registration and Lead Retrieval with Passionate Customer Service for over 24 Years Always Ten Steps Ahead TSE’s Trade Show Locator Visit www.SMART-reg.com or call (888) 999-9169 Show Name/Management/Web Address Show Manager Dates Venue/City/State Projected Size 8/1/09 8/3/09 Pennsylvania Convention Center Philadelphia, PA 72,450 nsf 607 Exhibitors 4,000 Attendees toys, hoBBies & giFts (continued) Philadelphia Buyers Market of American Craft - Summer The Rosen Group www.americancraft.com Christine Kloostra Show Director 410-889-3093 x216 St. Louis Gift Show Rosehill Enterprises Inc. www.stlouisgiftshow.com Larry Harris President 513-861-1139 8/9/09 8/11/09 Gateway Convention Center Collinsville, IL 30,000 nsf 85 Exhibitors 1,000 Attendees Salt Lake Wholesale Gift Show Progressive Exhibitors, Inc www.saltlakegiftshow.com Show Manager 801-782-7771 8/6/09 8/8/09 South Towne Exposition Center Sandy, UT NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied San Francisco International Gift Fair GLM, a dmg world media business www.sfigf.com Aubin Wilson Group Show Manager/ Show Director 213-430-2300 8/8/09 8/11/09 Moscone Center San Francisco, CA 96,000 nsf 650 Exhibitors 11,000 Attendees The Seattle Gift Show GLM, a dmg world media business www.seattlegift.com Jenay Root Show Manager 213-430-2311 8/22/09 8/25/09 Washington State Convention & Trade Center Seattle, WA 76,300 nsf 511 Exhibitors 7,982 Attendees educAtion, trAining, science & reseArch trAvel, hotels & restAurAnts IncentiveWorks Rogers Publishing Limited www.meetingscanada.com Stephen Dempsey General Manager 416-764-1635 8/25/09 8/26/09 Metro Toronto Convention Centre Toronto, ON 52,000 nsf 700 Exhibitors 2,400 Attendees NBTA International Convention & Exposition National Business Travel Association www.nbtaconvention.org Colette Skeen Senior Manager, Exhibits & Advertising 703-684-0836 8/23/09 8/26/09 San Diego Convention Center San Diego, CA 115,000+ nsf 380+ Exhibitors 5,000+ Attendees Tom Brown Operations Manager 913-871-3800 8/29/09 9/1/09 Kansas City Convention & Entertainment Facilities Kansas City, MO NSF Not Supplied Exhibitors Not Supplied Attendees Not Supplied 8/30/09 8/31/09 Hôtel des Seigneurs St. Hyacinthe, QC 17,900 nsf 98 Exhibitors 977 Attendees veterinAry CVC in Kansas City Advanstar Communications, Inc. www.cvccentral.com ExpoZoo Roselyne Lévêque Pet Industry Joint Advisory Council of Canada Events Coordinator www.pijaccanada.com 800-667-7452 wAter, energy & power ADS International Convention & Tradeshow Association of Diesel Specialists www.diesel.org Rosemary Hall Director of Meetings 816-595-4826 8/5/09 8/9/09 Gaylord National Resort & Convention Center National Harbor, MD 39,000 nsf Exhibitors Not Supplied 800 Attendees Coal-Gen Conference & Exhibition PennWell Corporation www.coal-gen.com Jennifer Lindsey Senior Event Operations Manager 918-832-9313 8/19/09 8/21/09 Charlotte Convention Center Charlotte, NC 50,800 nsf 276 Exhibitors 3,450 Attendees FPMA Convention & Tradeshow Florida Petroleum Marketers & Convenience Store Association www.fpma.org Linda Thomas VP Finance & Convention Coordinator 850-877-5178 8/8/09 8/12/09 Rosen Shingle Creek Resort & Spa Orlando, FL 31,200 nsf 183 Exhibitors Attendees Not Supplied Summer NAPE Expo NAPE Expo LP www.napeexpo.com Christy Payne Director of NAPE Expos 817-306-7171 8/27/09 8/28/09 George R. Brown Convention Center Houston, TX 67,000 nsf 450 Exhibitors 6,500 Attendees © 2009, Trade Show Executive magazine, Carlsbad, CA (760) 929-9604. www.TradeShowExecutive.com TSE_Zoom_june09_new.indd 45 Trade Show Executive June 2009 45 5/20/09 4:53:19 PM i n dus try events S u n d ay M o n d ay T u e s d ay 6 5 July 2009 By Nicole Burnes, assistant editor W e d n e s d ay 7 Salt Lake City T h u r s d ay f r i d ay s a t u r d ay 1 2 3 4 8 9 10 11 Meeting Professionals International (MPI) World Education Congress July 11-14 Calvin L. Rampton Salt Palace Convention Center, Salt Lake City, UT McCormick Place 9 12 14 15 16 17 18 20 21 22 23 24 25 Exhibitor Appointed Contractor Association (EACA) 11th Annual Conference July 20-21, 2009 McCormick Place, Chicago, IL TS 2009, Total Solutions Marketing for the Exhibit & Event Professional July 20-23, 2009 McCormick Place, Chicago, IL 13 Lendrum 19 Corporate Event Marketing Association (CEMA) Summit July 19-21, 2009 Hard Rock Hotel San Diego, San Diego, CA 2 Council of Engineering & Scientific Society Executives (CESSE) 2009 Annual Meeting July 21-24, 2009 Loews Royal Pacific Resort at Universal Orlando®, Orlando, FL International Association of Assembly Managers (IAAM) 84th Annual Conference & Trade Show July 24-28, 2009 Boston Convention & Exhibition Center, Boston, MA Sain 28 27 29 30 31 Destination Marketing Association International (DMAI) 95th Annual Convention July 28-30, 2009 Hyatt Regency Atlanta, Atlanta, GA Dow More Details Meeting Professionals International (MPI) World Education Congress July 11-14 Calvin L. Rampton Salt Palace Convention Center, Salt Lake City, UT www.mpiweb.org Event Management: MPI, (972) 702-3000 Corporate Event Marketing Association (CEMA) Summit July 19-21, 2009 Hard Rock Hotel San Diego, San Diego, CA www.cemaonline.com Event Management: Opus Solutions, (971) 223-0777 46 June 2009 TSE_IndustryEvents_june09.indd 46 Simons Exhibitor Appointed Contractor Association (EACA) 11th Annual Conference July 20-21, 2009 McCormick Place, Chicago, IL www.eaca.com Event Management: EACA, (541) 317-8768 * Co-located with TS2 2009 Council of Engineering & Scientific Society Executives (CESSE) 2009 Annual Meeting July 21-24, 2009 Loews Royal Pacific Resort at Universal Orlando®, Orlando, FL www.cesse.org Event Management: CESSE, (952) 838-3268 TS2 2009, Total Solutions Marketing for the Exhibit & Event Professional July 20-23, 2009 McCormick Place, Chicago, IL www.ts2show.com Event Management: National Trade Productions, (703) 683-8500 International Association of Assembly Managers (IAAM) 84th Annual Conference & Trade Show July 24-28, 2009 Boston Convention & Exhibition Center, Boston, MA www.iaam.org Event Management: IAAM, (972) 906-7441 Trade Show Executive Destination Marketing Association International (DMAI) 95th Annual Convention July 28-30, 2009 Hyatt Regency Atlanta, Atlanta, GA www.destinationmarketing.org Event Management: DMAI, (202) 296-7888 Who’s Where Francesca Lendrum, Director, Marketing Services for NAVTEQ, speaks as part of a “Power Panel” at TS2 July 22. n Gary Sain, President and CEO of the Orlando/ Orange County Convention and Visitors Bureau, presents “Industry Update: Challenges and Opportunities” July 23 at the CESSE Annual Meeting. n Russ Simons, of POPULOUS (formerly HOK Sport Venue Event), will speak at IAAM’s Annual Conference July 27. n U.S. Travel Association President and CEO Roger Dow presents a “Power of Travel” session July 29 at the DMAI Annual Convention. n www.TradeShowExecutive.com 5/20/09 4:42:44 PM GetRealAd:Layout 1 5/20/09 6:49 AM Page 1 TSE_Cover_jun09c.indd 2 5/21/09 10:57:06 AM Pe ople Advanstar Communications, Inc. named Liz Crawford show director for the Licensing International Expo. Crawford had been with Questex Media Group for the past four years. She had been show director of HotelWorld Expo & Conference and other events in the home entertainment and hospitality sectors, and also handled international business development. She reports to Executive Vice President Georgiann DeCenzo. Reach Liz at (818) 593-5000 or lcrawford@advanstar. com; Georgiann at (440) 891-2778 or gdecenzo@advanstar.com Crawford Damion Wan was named deputy general manager of the Zhengzhou International Convention and Exhibition Centre. Wan will oversee business strategies, Wan marketing and operational improvement for center. Wan has 15 years of experience in the Chinese exhibition market with E.J. Krause and Associates in Hong Kong and, most recently, as general manager of Swiftland Ltd. in Beijing. Reach Damion at 86 371 6808 9835 or damionwan@zziec.com Michael Franks retired as chief operating officer of dmg world media effective April 1, although he will remain with the company on a part-time basis Franks working on various special projects. Franks joined dmg in 1991 when his company, The Publishing Company, was acquired by DMG Exhibitions. He spent 12 years as COO 48 June 2009 TSE_People_june09.indd 48 Gary Sain, president and CEO of Orlando/Orange County Convention & Visitors Bureau, Inc., has joined the Trade Show Executive Exposition Forecasting Board. Sain has been in the tourism industry for the past 25 years, holding senior marketing positions with GES Exposition Services and other companies before joining the bureau in 2007. He was previously executive vice president, chief marketing officer and partner of Yesawich, Pepperdine, Sain Brown & Russell, and has also held the position of assistant vice president of sales for Hyatt Hotels Corporation. Sain is currently a member of the board of directors for the U.S. Travel Association (USTA) and American Society of Association Executives (ASAE). Reach Gary at (407) 363-5849 or gary.sain@orlandocvb.com of dmg. Reach Michael at (415) 464-8500 or michaelfranks@dmgworldmedia.com Nancy Hammervik was promoted to senior vice president/ managing director, Everything Channel. She had been vice president/ managing director Hammervik of the Everything Channel Events division. She will remain in charge of event management, content recruiting, sales and other aspects of the company’s events. Everything Channel is part of United Business Media (UBM) and produces conferences in the retail and IT sectors. Everything Channel controller Robert Wiseltier was named chief financial officer. He Index to Advertisers Exhibition Services & Contractors Association (ESCA) www.esca.org . . . . . . . . . . . . . . . . . . . . Cover 3 GES Exposition Services www.ges.com . . . . . . . . . . . . . . . . . . . . . . . . . p.3 International Association of Exhibitions & Events (IAEE) www.iaee.com . . . . . . . . . . . . . . . . . . . . . . . p.49 Irving Convention & Visitors Bureau www.irvingtexas.com . . . . . . . . . . . . .p.39-41 PrivilegedAccess.tv www.PrivilegedAccess.tv . . . . . . . . .p.11-15 Trade Show Executive will handle the company’s financial planning and day-to-day financial operations. Reach Nancy at (516) 5627679 or nhammerv@everythingchannel. com; Reach Bob at (516) 562-5000 or rwiselti@everythingchannel.com Freeman announced the appointment of Bob Moore as chief sales officer. Moore joined the company in 2004 as executive vice president, corporate Moore accounts after a distinguished career in the hotel industry with Hilton and Starwood. He will oversee the exposition sales and corporate accounts staffs. Reach Bob at (214) 445-1000 or bob.moore@freemanco.com SMART-reg International, Inc. www.smart-reg.com . . . Cover 2 & p.42-45 SMG www.smgworld.com . . . . . . . . . . . . . . . . . . p.19 Society of Independent Show Organizers (SISO) www.siso.org . . . . . . . . . . . . . . . . . . . . . . . . p.47 Donald E. Stephens Convention Center (Rosemont, IL) www.rosemont.com . . . . . . . . . . . . . . Cover 4 Trade Show Executive www.tradeshowexecutive.com p.10, 16-17 United Service Companies www.unitedhq.com . . . . . . . . . . . . . . . . . . p.33 www.TradeShowExecutive.com 5/21/09 3:50:22 PM TSE_Cover_jun09c.indd 2 5/21/09 10:58:00 AM Parti ng s hots A Man of Distinction. Kevin Rabbitt, president & CEO of GES Exposition Services, Inc., was named “Industry Executive of the Year” by the Tourism & Convention Administration Department at the University of Nevada, Las Vegas (UNLV). Rabbitt accepted the award on behalf of the dedicated GES Las Vegas team and employees throughout the GES worldwide network for their commitment to innovation and exceptional customer service. Pictured L to R: Dr. Tony Henthorne, chair of UNLV Harrah Hotel College Tourism & Convention Administration department; Kevin Rabbitt; and Dr. Stuart Mann, dean of the UNLV Harrah Hotel College. Get the message. Pittsburgh’s hospitality industry was out in force for a “Travel Matters” rally urging the state to restore funding for tourism. Similar events took place around the U.S. in conjunction with National Travel and Tourism Week, May 9-17. Statewide, the travel and tourism industry generated $28 billion in new revenue for Pennsylvania in 2007. In the greater Pittsburgh area, the travel and tourism industry generated $530 million in state and local tax revenue in 2007. White-glove treatment. Dinner at the SISO CEO Summit was a team effort with attendees pitching in with the prep work. Manning the salad station were (L-R) Bob MacGregor, managing director of Diversified Business Communications Canada; TSE’s Diane Bjorklund and Margaret Pedersen, president of Amirexx. 50 June 2009 TSE_PartingShots_june09.indd 50 Trade Show Executive www.TradeShowExecutive.com 5/20/09 4:43:20 PM Exhibition Services & Contractors Association T he Exhibition Services & Contractors Association is dedicated to the advancement of the exhibition, meetings and special events industry. Through the education, information exchange and level of professionalism shared by our members and their clients, ESCA promotes cooperation among all segments of the industry. Since 1970, ESCA has provided a unified voice for service contractors and their partners in the exhibition industry. ESCA now has more than 175 members throughout the United States, Canada and Mexico, and maintains alliances with IAEE, SISO, TSEA, CIC, EITF and CEIR to promote the exhibition industry and our member benefits. ESCA is: · The association for firms engaged in providing services and materials for the trade show, exhibition, convention and meetings industry. · The contractors’ voice in the exhibition service industry. · A clearinghouse for the exchange of information between members and all other entities of the vast exhibition and convention industry. · Your source for leading general service contractors, specialty contractors, facilities, independent contractors, labor organizations and their suppliers. · Your source for information and assistance in the current business climate. Exhibition Services & Contractors Association 2340 E Trinity Mills Road #100 Carrollton, TX 75006 469.574.0698 www.esca.org TSE_Cover_jun09c.indd 2 5/21/09 10:59:53 AM Rosemont - New Entrance AD - Trade Show Executive June 09 - Full Page - 8.5”w x 11”h trim; 8.625”w x 11.25”h bleed; 7.5 x 10” live Stephens Center Rosemont, IL 840,000 Sq. Ft. of Exhibit Hal 92,000 Sq. Ft. of Flexible Mee l Space ting Area 5 Minutes from O‛Hare Airpo rt Easy People to Work With Low Exhibitor Service Rates Short Walk to Over 4,000 Hotel Rooms y e n o M t r a m S TSE_Cover_jun09c.indd 2 ( 847 ) 692-2220 5/21/09 10:55:26 AM