student handbook - Information Technology Institute

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INFORMATION TECHNOLOGY INSTITUTE
STUDENT HANDBOOK
Professional Training Program
2014 - 2015
Reviewed By:
Business Engineering Unit
Quality Assurance Unit
2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
It’s great to be at ITI
With sincere hopes, we welcome you to join our ITI family.
While we are on the vantage of embracing the new group of intake 35 of the 9-Month
Professional Scholarship Program, we are all looking ahead for a prosperous new year to bring
out future generations determined and capable of crossing difficulties and borders to achieve
their dreams.
Learning for acquiring academic certificates in information technology is not anymore
the final output interns aspire for when joining the ITI. It is learning to create, learning to
innovate, and learning to produce coupled with our core values that stress on sincerity, integrity,
creativity and giving back to our beloved Egypt.
ITI generations in the previous intakes were able to contribute actively to the
development of the ICT industry and to produce powerful impact on the quality of life of the
Egyptian citizen using ICT. We encourage you to use the knowledge, challenge your thinking
and capabilities and add to this continuum wealth of business professionalism, solution
innovation, and entrepreneurial skills.
We vow to make your stay at ITI a successful trip within your journey towards a
successful career and life... Welcome Aboard !
Best Wishes
Heba Saleh
ITI's Acting Chairman
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2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
WELCOME
This Student Handbook is a guide, assisting your journey of ITI all through successful
graduation. Its purpose is to clarify everything from requirements to resources. This guide will
address your question, or concern, about practice, or policies and regulations in ITI.
This student handbook forms an integral part of the contract between the students and ITI.
Have a great year!
The Information Technology Institute reserves the right at
any time to make changes, which may affect such matters
as tuition, degrees, and programs offered (including the
modification or possible elimination of degrees and
programs), degree and other academic requirements,
academic policies, rules pertaining to student conduct and
discipline, fields or areas of concentration, and other rules
and regulations applicable to students. Please note that this
handbook is not the only reference to gain information
about ITI’s rules and regulations, so you do not have to
depend totally on it, as only source of information.
INFORMATION TECHNOLOGY INSTITUTE
Registrar Office – Information Technology Institute
ITI – B148 – Smart Village – Cairo-Alexandria Desert Road
http://www.iti.gov.eg/...
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2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
Contents
About The Institute
4
Institute Foundation, History,
Branches, and ITI at a Glance
Let’s Discover ITI
6
Knowledge House, e Institute,
Facilities and Services
Student’s Tips
8
ITI Admission
10
Admission Policy, Who Is Eligible?,
Admission Procedures, Pre-Requisites,
Guidelines and Rules, Important Tips
Professional Training
Program
12
The Program, Code of Conduct,
Guidelines and Rules, Program Tracks,
Transcripts, Graduation Ceremony,
Research and Development, Post
Graduate Studies, Feedback Channels
Educational Support
19
Beyond ITI Normal Study, Important
Phone Numbers, ITI Pioneers
Miscellaneous
Security and IDs, Copyright Laws,
Misconduct or Misbehavior, Appeal
Procedures, No Smoking, incomplete
Process, Maps
21
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2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
ABOUT THE
INSTITUTE
ITI paves the way for the evolution of a
knowledge-based society through human
resources capacity building, enhancing existing
capabilities and addressing new trends and
directions through its own state-of-the-art
programs and in partnership with others.
Institute Foundation
The Information Technology Institute was
established by Dr. Hisham El-Sherif, ex. IDSC
Director, Dr. Nabil El-Nady, late IDSC deputy
Director, Dr. Nabil Said, ex. ITI Director, and H.E.
Dr. Mohamed Salem, ex. MCIT Minister. It has
been inspired by IDSC in 1992, and the startup
was in September 1993.
The basic objective of the Institute is the
facilitation and perpetuation of IT sectors on the
true understanding of technology through all
possible means, and augmentation of students’
knowledge through different learning styles.
History
Since its establishment, the Information
Technology Institute (ITI) has led a pioneer role
in capacity building in Egypt, graduating
continuous stream of quality calibers involved in
ICT market, whether inside or outside Egypt. It
has an accumulated experience in serving the
community and playing a vital role in market
and industry, as well.
From Left to Right; Dr. Hisham El-Sherif, ex. IDSC
Director, Dr. Nabil El-Nady, late IDSC deputy
Director, Dr. Nabil Said, ex. ITI Director, and H.E.
Dr. Mohamed Salem, ex. MCIT Minister.
The growth of the Egyptian communications and
information technology sector allowed the ITI to
design and deliver a wide variety of professional
certificate programs and professional training
courses in all areas of IT and soft skills to meet the
needs of the IT market.
These certificates and courses target graduates
and IT professionals to work in the public and
private sectors as well, as junior and senior
managers.
ITI maintained its reputation in Egypt and abroad,
through a quality management policy through all
stages of training. ITI established protocols and
training agreements with international foreign
specialized universities to help its distinguished
graduates to join any of these universities to
pursue their studies, and obtain their master
degrees. Among these universities
are,
Nottingham University (UK and Malaysia),
Paderborn University (Germany), Dublin Institute
of Technology -DIT, (Ireland) and Oregon Health &
Science University (USA), and the Egyptian
Japanese University for science and technology
(E-JUST) .
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2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
Branches
The Institute operates through five branches catering
for the Great Cairo, the North Coast, Delta, Upper
Egypt, and lately Suez Canal & Sinai. ITI started at
1993, with the main branch in Cairo, to share in the
IT sector by the Human Capacity Building Role. Then,
ITI launched a second branch in Alexandria at 1996;
and three other branches in Assiut, and Mansoura. In
2013, ITI opened its latest Branch in Suez Canal
Region with a vision of preparing the human
infrastructure base for the Suez Canal Region Natural
Project .
The Institute's geographical expansion includes also
the affiliation of 61 training centers in 20 of Egypt's
governorates, enabling the outreach of its massive
capacity building and industry development
programs throughout Egypt from North to South.
1998
1999
ITI at a Glance
1
3
7
19
100
220
8659+
25+
100+
9
3
2
10+
40
3000
5900+
7700+
100+
Smart Village
Staff per 10 trainees
2
Floors 1900 m each
Lecture Rooms
Lab Rooms
Students Library accounts
Attendees, Main Hall
Professional Graduates
ITI Graduates
PhD Holders
MSc Holders
Conferences and Events
ICICT Conference (Int. Annual Conf.)
GIS Conferences
Multimedia Conferences
Events
Speakers
Achievements
Government Emp. Trained on GIS, 1994
Government Capacity building, 1997
Government Capacity building, 2001
KTP Company Partners
1999
2000
2000
2005
2005
2006
2012
Awards
“Dream or Reality” A product of ITI
Interns intake 10 received the second
prize of the "Professional Programmers
Contest".
Haneen" Egyptians Abroad Services (EAS)
Website - A product of ITI Interns intake
8 received a prize in "Global Bangemann
Challenge".
ITI was awarded ISO 9001
"Giza Investment Atlas" - A product of ITI
Interns Intake 6 - received a prize in
Stockholm Challenge.
"Egyptian & Arab Kids Cyber Internet
Society (Makhmakh)" Website - A
product of ITI Interns Intake 10 –
received a prize in the "Global Junior
Challenge", Italy.
VITI4Kids, first prize of the WSA's
International competition for E-content.
VITI4Kids, first prize of the UAE
Educational IT Challenge.
VITI4Kids, a finalist in Stockholm
Challenge in the culture category.
ITI was awarded CMMI Level 3 for
services.
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LET’S
DISCOVER ITI
Training is the commencement of knowledge. If
you have knowledge, let training light candles on
it. ITI will lead you to the right path of the latest
technological skills.
Knowledge House
The mission of the ITI's Library is to support the
instructional and research needs of the ITI
community. It is also designed to create an
appropriate environment for students to
research study and discuss projects. The library's
capacity is designed to accommodate at least
100 students concurrently. It provides
approximately 3000+ books in different up to
date IT-related fields; soft skills and literature
books and around 600 media items (CDs). In
addition, the library hosts around 600+
graduation projects from previous intakes and
around 25 Masters’ Thesis for those who
obtained their degrees from the ITI's partner
universities abroad.
The library welcomes you from 8:30 AM till 8:00
PM to provide you with different services and
facilities:
 Group study rooms with sound proof glass
 Wireless internet connection
 Databases with access to ITIans in smart
villages and all branches.
Staff and students are able to access books and all
of the electronic resources from ITI premises.
There are also 4 public access computers available.
The library of Alexandria Branch is located in the
2nd floor of the building; It has about 300 books,
magazines and periodicals. There are books in
most of the Computer Science categories and
Information Technology topics.
Library Rules and Regulations
 Users should register their names upon entering
the library in the register
 Silence shall be maintained as far as possible in
the Library
 Food or drinks are forbidden in the library
 Cellular phones should be in ‘silent’ mode in the
Library
 No bags, except files and books may be brought
into the library
 Upon leaving the library, all users are required to
leave all books and items taken on the tables to
be re-shelved by the library staff
 Reservation of study rooms or seats is not
permitted
 Library staff on duty has the right to request a
user to leave the library if he/she is found to be
violating any of the library rules
 Library visitors are urged to exercise care to
safeguard their personal property. Valuable
property, particularly computers, should
2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
never be left unattended in the reading
rooms or elsewhere in the Library. The Library
is not responsible for loss, theft, or damage to
personal items.
 No marks are permitted on any of the library
books or items.
Institute
Some of the courses learned within the diploma
are conducted as E-Learning courses available for
the students on ITI’s website. This service
enables the students to learn such courses in a
more flexible manner than the traditional
instructor led courses.
Another e-service is the ITI file server, which is
effective for the students to share tools and
scientific materials to facilitate the training
process activities (lab. Exercises, assignments,
projects, etc.)
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regulations, policies and procedures, as well as all
relevant rules and procedures of the Institute. Students
must activate their bus routing pass at the beginning of
the phase to avoid any problem.
In case of any violation of the transportation
Regulations, the bus routing pass will be deactivated
and the person will be deprived from future access to
the transportation services.
Dining: Due to the geographical position of ITI and as
students from different Tracks, spend long times
studying and working sometimes till 10 PM, particularly,
in the last phase of their studies which is the project
phase, they need a good service which is offered by the
ITI cafeteria. There are 2 main cafeterias at the ITI, one
big cafeteria serving the students and staff located at
the ground floor and the other one located at the third
floor to serve the staff and the external instructors.
Facilities and Services
Technical Support Unit The continuous
development of technology and changing work
patterns requires IT professionals to keep up to
date with how to deal with technical problems,
how to access and provide support. That’s why
ITI has created a demand for technical support
team who can support ITI students and staff in
different ways.
The IT sector is changing rapidly and an
important part of this unit is to look at new and
emerging technologies that relate to the areas
they support and but also how these new
technologies might impact on their work.
This unit focuses on help desk support,
connecting to the client machine and attempting
to resolve any problem, field support and service
desk support.
Transportation: ITI transportation service provides
access to all major squares in Old and New Cairo.
Students must comply with all transportation
2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
STUDENT’S TIPS
These tips are very important for
student awareness to get along with ITI
culture.
Go to all orientations The faster you learn your
way around the institute, the more at ease you'll
feel and the better prepared you'll be in dealing
with different issues.
Be alert Getting good grade in ITI require your full
awareness and commitment to your study. You
Get organized Being organized is essential to should always be prepared and don't wait for the
manage your time carefully and meet your last minute to deliver your assignments.
assignments deadlines. In ITI, the professors post
Ask your Instructors ITI Instructors are
the assignments and expect you to be prepared.
welcoming to offer you any guidance you might
There are many tools that can help you be
need. They identify certain office hours to help you
organized; a PDA, an organizer, a big wall calendar,
if you have any inquires or problems with the
choose which one best can work with you
course content. Make sure you take best advantage
Find the ideal place to work In the ITI you can of that and inhale from their experiences and
find many places to study, in your lab or in the knowledge as much as you can.
library. Find a place that works best for you to focus
and get your work done
Go to class on time.
Know your Track Supervisor
The Track
Supervisor is the one who can help you through any
problem during your academic year. In ITI, He/she is
the one responsible for scheduling your classes,
helps you deciding your major and minor
specializations and also in case you have any
technical inquires. Make sure you know him/her at
the beginning of the academic year.
Attending the class on
time will make you knowledgeable of every detail
concerning the courses syllabus in addition to
thorough explanations and valuable information
from your professors. Moreover, you will be
informed instantly with any changes in assignments
due dates and /or exams content expectations.
Maintain a work life balance it is important to
Besides learning the material by attending classes,
keep your work life balance stable, try to enjoy
you'll also receive vital information from the
other activities besides studying like sports, family
professors about what to expect on tests, changes
or friends outings. Don’t push yourself too far in
in due dates, etc.
either direction.
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2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
Get involved and make connections with Decide your career carefully Studying in ITI
other students. ITI has a very friendly will enable you discover your capabilities, areas of
atmosphere where you can easily make new interests and aspirations. You will have enough time
friends, learn different skills and join different to explore different options to decide your
activities that will connect you more with the specialization and future carrier carefully.
institute. Be sure to stay as much as you can in ITI
Be Responsible one of the most important
and don't miss any cultural or social events.
qualities you should gain while studying in the ITI is
Set Clear Goals unlike faculties, getting good to be responsible and bear your own mistakes
grades in ITI requires you to work hard. Be sure to instead of blaming others for them.
plan your work ahead and set clear goals to achieve
the highest grades.
Make the best use of ITI campus
resources ITI campus has a lot of resources
starting from learning laps, library, tutors, and
online resources among others. Make sure that
using these resources is to enhance your learning
process as far as you can.
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2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
ITI ADMISSION
Applicants should submit their documents to the ITI
Student Affairs Office in one of ITI branches.
Each of us has an inner dream that we
can unfold if we will just have the
courage to admit what it is. ITI seeks the
distinct applicants.
Applicants will receive exam date upon delivering
their documents to Student Affairs. Candidates are
required to pass the following Computer-Based
Exams;
IQ, English, Personality,
and
IT&
Programming Background.
Admission Policy
Successful Candidates then receive an interview
date on their account on the ITI website. Two
interviews will be conducted for the candidates;
Soft Skills interview and Technical interview related
to the specialization(s) they are applying for. The
Final result will then be published on the ITI's
website.
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ITI admits graduates degree applicants. It welcomes
the applications once the advertisement is
published. ITI is keeping the rule of scholarship
given from the Ministry of Communications and
Information Technology to excellent and
distinguished graduates from all Egyptian
A further HR interview will be conducted after
Universities that had got at least good degree.
passing the soft skills and the technical interview.
Who is Eligible?
Hold a Bachelor’s degree from a recognized
University or its professional equivalent with a
minimum accumulative grade of “Good”. Graduate
of one of the past 3 academic years. Male
candidates who finished their military service as
reserve officers are given 1 extra year to apply for
admission. Male candidates should have their
military service exempted or postponed. Minimum
TOEFLE score is 550. The diploma requires full-time
commitment.
N.B: Game developer is the only exception as it is
available for all graduates with any graduation
grade with maximum 5 years.
Admission Procedures
ITI seeks highly qualified applicants graduated from
the Egyptian Universities. Excellent grades indicate
the applicant’s ability and willingness to meet the
challenges of ITI study.
Applicants should submit their applications
electronically on the ITI website. Registered
Note paper submission might take place in different
locations than ITI branches. This info. can be checked
from ITI website.
2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
Pre-Requisites For some
tracks
GIS Professional
Civil Engineers
Survey Engineers
Architecture Engineers
Urban Planning Engineers
Computers and Information Technology Grads.
Cyber Security Officer / Cloud Architect /
System Administrator
Communications Engineers
Computer Engineers
Computers and Information Technology Grads.
Mechatronics Engineer
Electrical Engineers
Mechanical Engineers
Mechatronics Engineers
Embedded Systems Engineer
Communications Engineers
Computer Engineers
Mechatronics Engineers
Biomedical Engineers
Nanoelectronics Engineer
Communications & Electronics Engineers
Computer Engineers
Mechatronics Engineers
Control Engineers
Instructional Designer & eContent Developer
Preferably Education Technology Grads.
Guidelines and Rules
Accepted candidates should deliver the following
documents:
 An original copy of the acquired Academic
Certificate (showing the accumulative grade and
graduation year).
 An original copy of the Birth Certificate.
 An original copy of the Military Certificate
indicating the applicant’s military status (Males
Only).
 Copy of National ID Card.
 Local TOEFL Certificate with a minimum score of
550 for Paper-Based TOEFL or its equivalent. For
pursuing study in one of the foreign universities
student is required to submit international
TOEFL from accredited center.
All required documents must be delivered no later
than the start date of the program.
Important Tips for accepted
candidates
 Accepted candidates must have a laptop with
the minimum specifications that will be
determined by their track supervisor.
 ITI provides neither hostels nor accommodation
allowances for students.
 The diploma requires full-time commitment.
Cautions Students who do not deliver the
TOEFL Certificate after one month from the
beginning of the program will be liable to
deductions from their monthly allowance until
it is delivered. Students who fail to deliver the
TOEFL Certificate will be prohibited from
applying for M.Sc. Programs through ITI links
with international universities, and will not
receive ITI’s transcript.
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2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
PROFESSIONAL
TRAINING
PROGRAM
This section gives a glimpse of the
different academic services provided by
ITI helping you pursue a consistent
training path making the best of your
studies within ITI
The Program
Information Technology Institute adopts world
trends in the ICT domain through its branded
Professional Training Program. Over 8,000 interns
graduated as world-class IT professionals; they
don’t not only support a vibrant ICT sector in Egypt,
but also contribute in promoting innovation in the
Middle East and the Region.
In addition, ITI offers Skills House Programs, which
are part - time customized IT training programs
tailored to the job market’s needs.
One of the major elements of the capacity building
in ITI is to support new technologies through the
Professional Training Program and the launching of
excellence centers which are flagship centers that
build competitive advantage to enhance the
economy performance. Each Center is built upon a
reputation for fast, flexible, quality education and
training programs. ITI has developed four
different centers of excellence.
Partnerships for innovation is another step in
capacity building, ITI launched the Knowledge
Transfer Program KTP; Where a group of the
Institute's Professional Diploma Interns from
various disciplines join a corporate project within
their internship module of the program, at the
Institute's premises or the corporate premises.
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2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
The project should have a direct impact on the
interns' skills and knowledge and should have well
identified milestones and deliverables.
In addition, through the Innovation Partnership
Program (IPP): Where the COE(s) - through their
technology expert staff - partner with a corporate in
jointly
developing
a
community/business
product/solution. The project could incorporate, as
well, a number of Professional Diploma interns. The
model includes the implementation of the project
modules at the Institute's labs. The model
incorporates forming a consortium of business and
management consultants to ensure effective
product/solution to market processes.
Code of Conduct
Guidelines and Rules
General Students are expected to be familiar with
those regulations covered in this Handbook which
apply to them.
Students should attend 6 -full time- days a week.
Fridays comprise the weekends though sometimes
students are asked to work on Fridays when
necessary.
Smoking within ITI premises is strictly prohibited.
Students are required to use their ID Cards when
arriving to or leaving from ITI Premises. Students
will receive their ID cards at the beginning of the
program.
Students are required to follow the dress code of
The mission of the professional Training Program is
the campus. The Dress Code is based on the theory
applying hands-on training that could support
that learning to use socially acceptable manners is
generating ideas that provide the answers to our
an important factor in the total educational process.
most challenging public problems.
Understanding and employing these behaviors
Achieving this mission requires an environment of contributes to optimum morale, as well as
trust and mutual respect and a commitment to embellishes the overall ITI image. Unacceptable
Examples of dress or appearance:
truth, learning, and freedom of expression.
The program community has agreed upon the 
following principles to accomplish this mission:




Respect for all members of our program
community and for the space we share.
Professional excellence, intellectual and
academic rigor.
A disciplined learning environment, respecting
different opinions, cultures and contributing to
the understanding of all.
Accountability for actions inconsistent with this
Code of Conduct.




Members of the community have a personal 
responsibility to integrate this code into all aspects

of their experience.
Dress code should be worn with appropriate
shoes, closed-toed shoes or boots, according to
the environmental health and safety
regulations.
Clothes should be neat and clean.
Torn
garments,
shorts,
open-toed
shoes, sandals or flip-flops are not appropriate.
Hair should be neat and professional that
reflects the agreed upon Egyptian norms and
cultures.
Male students should have trimmed beard and
well groomed.
Skirts should not be higher than the bottom of
the knee.
To gain the training outcomes well, all students
cannot wear any face mask (coloring the faces,
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2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
Niqab, protecting the face impressions, etc.) on
ITI premises during the following:
- Written and Oral Exams
- Soft skills course assessment or activities
(Presentation, Interviews)
Lectures/
Labs
Attendance
Attending
lectures/ Labs is an integral part of student’s
course; students should attend all classes in which
they are enrolled. If you arrive to a lecture or lab
late, be sure that your entrance doesn’t interrupt
the lecturer or distract the class. The lecturer has
the right to refuse your entrance if you arrive late.
Attendance may be checked after breaks upon the
request of the lecturer/supervisor with the same
rules and penalties of the daily attendance.
Daily Attendance Rule
The total grade of the
students’ attendance is 600 degrees. Each student
is required to fulfill at least 60% out of 600 degree
(360) to be able to continue the program. The
attendance is calculated by the following rules:
Occurrence
Grades
(per occurrence)
None for Late/Absent First Occurrence
Absent without permission
Late / Absent with accepted
permission (first three
occurrences)
Next three occurrences
Next three occurrences
Next Occurrence
-25
-5
-10
-15
-25
15
Permissions
In case of illness, accidents, or
emergencies the student should make direct
contact with his/her track supervisor, preferably
before a class or an exam takes place. Upon
acceptance, the supervisor will manage how to
make up for any missed work.
If the student is absent from the exam, he/she is
responsible for providing satisfactory evidence to
the track supervisor within one day of his/her
absence to substantiate the reason for their
absence.
If the track supervisor excused the absence, they
must either provide the student with an
opportunity to make up for the exam or any other
work missed or provide a satisfactory alternative
that should be completed within 10 calendar days
starting from the date of absence.
The Intake supervisor is under no obligation to
provide an opportunity for the student to make up
for any work missed because of an unexcused
absence.
Schedules
are published weekly by the track
supervisor on the ITI website / students’ mailing
group(s). Schedules will also be available on the
LCDs of the lecture rooms.
Lectures
Three-hour lectures that normally
include a 20 minutes break. Please make sure
you return to the lecture room by the stated
N.B:
time. Cellular phones should be turned off
Upon the deduction of the first 90
during lectures otherwise the lecturer has the
points you will get your first warning,
right to dismiss you from class. Some students
and second warning will be after the
may wish to take audio-recordings of lectures.
deduction of 200 points.
This may be permitted at the lecture’s discretion
Exam Attendance A maximum delay of 20% from the but the following points should be considered:
exam allowed time will be tolerated yet, deducted. Any
 Audio recording is not considered to be a
student who arrives later than that will not be allowed to
good method of absorbing material from
take the exam and is subject to take the corrective exam;
teaching sessions while writing notes is
this means that he/she only has one chance of taking the
strongly recommended.
exam.
2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK


Students who wish to record lectures should
always ask permission from the lecturer who
has the right to refuse if he or she considers
that it will disrupt the teaching process.
For students with disabilities who would benefit
from audio-recordings of teaching sessions,
he/she should ask the track supervisor and he
will make the appropriate arrangements in
advance.
Computer Lab
Food and Beverages in labs are
absolutely forbidden. Lab doors should be closed all
times in order to allow the air conditioning to
function correctly.
All Notebooks should have at least an original
operating system and original anti-virus software
installed. Notebook specifications differ according
to each department
All Notebooks should have anti-virus software
installed that scans all potentially dangerous files.
However, this may not stop new viruses so use
common sense when receiving attachments or
downloading files. If you don’t know the source of
the data, be very suspicious! If you have any reason
to doubt, contact your lab leader/track supervisor
who will contact a member of the Technical Support
Unit (TSU). Regular antivirus scans should be
performed for all potentially dangerous files.
Please show some considerations for others and
keep noise to a minimum level. Keep the lab as tidy
as possible.
Course Assessment
At the beginning of each
course, you will be provided with the following
information by the course lecturer:



An overview of the course content as well as
lecturer office hours
Methodology of course assessment
Whether the course has to be passed
individually or collectively
 The available set of references and tutorials.
 The available certificates that can be achieved
after attending the course
 Deadline for delivering the required
assignments/exams
At the end of each course, students are asked to
submit their course and instructor evaluation not
later than two calendar days after the end of the
course. Otherwise, five grades will be deducted
per day delayed after the due date.
The lecturer of each course is responsible for
adhering to the schedule and carrying out the
following tasks:
 Define the assignments to be completed and
clearly define how and when to deliver these
assignments
 Provide the required guidelines for completing
the assignments
 State the availability of books, electronic
references, or computer software necessary
for the completion of the coursework
 Provide the required feedback, if necessary, to
the students concerning their inquiries about
their assignments’ grades
 Coursework should be delivered not later than
the end of the course (except for courses that
are assessed collectively). Otherwise five
grades will be deducted per day delayed after
the due date
 Results will be announced either on the email
group or on the white board not later than one
week after submission of the course work
(exams, assignments, projects, presentation)
 Coursework that is not submitted will be
recorded as “not submitted” and will be
awarded 0%
Penalties may vary or totally cancelled only if
satisfactory evidence is provided that the
lateness was beyond the control of the student.
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2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK




Students who fail to pass the first exam (60% at
least) will be eligible to sit for a corrective exam
that is conducted in after the results of the first
exam appear. The Technical Supervisor of the
subject will arrange the corrective exam
If the student fails again in achieving the
required passing score, the course will be
graded as ‘Fail’. (he/she will not receive the ITI
Certificate only list of courses)
Students are always encouraged to sit for
certificate exams that are relevant to their
study at ITI and issued by recognized ICT
companies (e.g., Oracle, Microsoft . . .)
Financial support might be offered to students
who pass those exams depending on the price
and market value of the certificate
Dismissal The intake supervisor must inform the
Student Affairs Bureau about any student who:



Fails to pass the two courses and their
correctives
Does not adhere to ITI regulations
Deems improper or prejudicial conduct
The program will be dropped for any student
that is proven to have done one of the above
acts.
Program Tracks
The program prepares the students to
skilled professionals in different tracks
with their relevant specialized profiles,
details about program tracks, please
institute's website.
be highly
following
for more
visit the
Transcripts
You will receive, free of charge for the first time,
one official transcript, upon completion of your
degree. Graduates can submit additional transcript
requests through the Students’ Affairs Bureau, our
authorized transcript provider. (A minimal amount
of money will be requested for orders inquiries)
17
Transcripts issued directly to you will be stamped.
Transcripts will not be released either to you or to
third parties without your written authorization.
Neither faxed nor telephone requests will be
honored; all requests must go through the Student
Affairs Office. The purpose of this rule is to protect
you from any unauthorized use of your student
record. For more information on how to order a
transcript through the web, please visit
http://www.iti.gov.eg/Alumini.aspx?page=11
Graduation Ceremony
Our graduation day is one of the best days in ITI. It's
the commencement for the graduates to move on
their own and embark on the independent journey of
life.
It is almost being held at the beginning of July 2014
under the auspices of H.E the Minister of
Communications and Information Technology. The
ceremony will be preceded by a rehearsal.
All our students who successfully completed the
program will be given their ITI certificate in this
ceremony. Parents are welcome to attend. The honor
students will receive their certificates on stage from
the Minister of Communications and Information
Technology.
Research and Development
ITI's applied research and development program aims
to:
 Supporting the technology training function by
providing hands-on practice for both the staff and the
interns on the challenges and opportunities facing the
technology application
 Supporting the ICT industry in developing
innovative solutions to business problems and in
continuously aligning with the latest in ICT
2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
The Institute's main channels for applied R&D
include:
The current joint post graduate partnership
programs are:

* MSc. in IT : University of Nottingham - UK


Partnership with public institutions or NGOs to
develop programs and projects that solve a set
of community or public service problems
Partnership with academic institutions and
industry experts to explore potentials and
advancements in areas of technology
application and development
Partnership
with
local,
regional
and
international business and academic institutions
to contribute to the development of
applications and advanced practices in the
global knowledge and innovation repository.
The institute's current focus areas for applied R&D
are:







Practices & solutions to enhance the citizen's
quality of life and governance
Adoption & applications of green ICT tools &
technologies
Open source and cloud computing as effective
contributors in cost-effective quality public
services
Mobile Applications for equitable information &
application access
Innovative Egyptian engineered products &
solutions using embedded systems
Innovation in Education, learning and lifelong
capacity building
Health Informatics
Post Graduate Studies
The 9-Month Professional Training Program is
accredited by prestigious partner international
universities as an integral part of the Master
Degree Study. This represents an exclusive
opportunity to the ITI graduates to pursue their
master’s degree by credit transfer of courses
from the 9-Month Professional Training Program
Track selected according to the specialization.
* MSc. in Mechatronics: University of Paderborn
- Germany, Egyptian Japanese University for
Science & Technology - Egypt Japan
* MSc. in GIS: Lund University - Sweden
* Management of IT Diploma: Dublin Institute of
Technology - Ireland
* MSc. in BioInformatics - MSc. in Cloud
Computing: Egyptian Japanese University for
Science & Technology - Egypt Japan
* (Under Development) MSc. in NanoElectronics:
The American University in Cairo
* MSc. In E-JUST
For further information on How To Apply , Go to
http://www.iti.gov.eg/services/globaloutreach.
aspx
18
2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
Quality Assurance (QA)

No One denies that quality is the most important
aspect which affects the level of success in any
institution.

The key factor to guarantee quality outputs relies
mainly in using the best implementation processes
that ensure that the activities are performed
according to predefined standards, thus achieving
the desired quality outputs.


Submit reports to both the chairman and
the audit committee on policies, programs
and activities of the QA department
Coordinate coverage with the external
auditors and ensure that each party is not
only aware of the other's work but also well
briefed on areas of concern
Ensure that all risks are identified and
analyzed, on an annual basis.
Provide both chairman and the audit
committee
with
an
opinion,
recommendations on internal controls.
Recommend improvements and identify
opportunities for best utilization of
resources and cost effectiveness.
Quality Assurance team inside the ITI implement
regular real-time quality checks in every

department of the institute. The team meets with
the students of all branches on a monthly basis to
perform those constant checks using evaluation
methods; the quality assurance department helps in
determining the whole performance of the training QA Channels The QA team communicates with
program process and suggests a corrective action the students through three channels:
for occurring problems.
 Monthly Feedback at students lectures
room
QA Policy The Quality Assurance Department

Complaints box which is located the ground
reports directly to the chairman of the institute. It
floor ”Cafeteria side”
examines, audits, evaluates the institute's activities,
reviews plans, systems, procedures and records.
QA Objective The objective is to assist members
of the institute in the effective discharge of their
responsibilities, promote effective controls provide
appraisals, recommendations, and information
concerning the activities reviewed to improve the
quality of institute process and work product.
QA Scope The scope of quality team

In case of urgent issues and after trying
regular path which is the group supervisor,
the student can directly access the QA
manager to explain the issue.
Complaints
In case of a complaint and after
contacting your track Supervisor or head of student
affairs, you can use the formal grievance template.
http://iti.gov.eg/Portals/0/Documents/Students/co
mplaints.pdf
encompasses the examination and evaluation of the
adequacy and effectiveness of the systems of
Or send an E-mail to QA office at
internal control, and the quality of performance for
[email protected]
all the programs of the institute.
QA Functions The main functions and
responsibilities of the quality assurance team are:

Plan, organize and carry out the internal
audit functions, including the preparation of
an audit plan, schedule and assign work and
estimate resource needs.
19
20
2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
EDUCATIONAL
SUPPORT
In addition to academic decisions,
there are lots of questions you have
about the rest of what goes on in your
life in ITI, where to work out, how to
get involved in activities …
invite featured expert guests to comment on the
debate not to take sides, but to provide context
and informed perspective on the subject.
Conferences
and
Workshops
ITI
encourages
international
exchange
of
experiences and information. ITI organizes major
international conferences in the IT fields to
provide the Egyptian IT community with an
exposure to worldwide experiences and
technologies.
ITI offers a lot of ways to enrich education
outside the classroom. What are they?
Workshops with partners from the industry
where real life problems are tackled and hands
on experience of applying state of the art
technology are provided to the students.
Forum Events
Business Days
Beyond ITI Normal Study
ITI launched its new program
ITI Community Debates to effectively share
information and experiences among the IT
community members and direct their efforts in
conquering national IT challenges that hinder the
overall development of this vital sector in Egypt.
ITI Community Debates follow the Oxford style of
debates and adapt it to its online Debates, as
well. The format was made famous by the 186year-old Oxford Union and has been practiced by
politicians, prominent intellectuals and Key
figures from across the world.
It revolves around an assertion that is defended
on one side (Agree Team) and assailed on
another (Disagree Team) in a contest hosted and
overseen by ITI (the Moderator). Each side has
three chances to persuade audience or readers:
opening, rebuttal (disproof of the other side) and
closing.
In ITI Community Debates, Agree and Disagree
teams each consist of a group of speakers (1-3)
Knowledgeable in the issue at hand. We also
Other traditional educational
components are guest visits conducted by the
industry representatives and technology experts.
Important Phone Numbers
For Issues Related to
Prof. Training Program
Students Affairs
Quality Assurance
Administration Issues
Library
Security
[email protected]
Please Call
PTP Manager
SA Manager
QA Manager
AU Manager
Librarian
Security
At Ext.
5677
5638
5531
5620
5523
5574
2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
21
ITI Pioneers
Dr. Sherif El-fayoumy
Associate Professor,
Department of
Computer and
Information Sciences
(CIS), University of
North Florida, USA.
Intake 3
Upon my graduation
from ITI in 1995, I got
a scholarship to join a
master program between RITI and the University
of Louisville. Upon the completion of my master, I
traveled to the states in late 1997 and started
working in my PHD.
Dr. Doaa Samy
Ph.D. Degree in
Computational
Linguistics.
Cairo University
Intake 15
Along nine-months
in ITI, I learned a lot,
new horizons were
opening. My
perspective changed
completely, my learning experience in ITI was
an added value to me as a person and as a
professional fresh graduate taking her first
steps. After graduation, I went through a
transitional stage trying to find out, many
thoughts popped up to my mind.
Dr. Dipl. Eng.
Hossam EL-DIN,
PhD. Assistant
Professor,
Technical
University,
SLOVAKIA.
Intake 12
Thanks to ITI & ITIleaders' courses of
such a success
story are now open-minded professionals with
wide IT capabilities worldwide. I became an
example of a hardworking, likes reading,
thinking, inquiry, exploration, discussion,
teaching, invention, creativity, writing,
discovering the unknown, to tackle
unstructured problems and assigned task.
Eng. Tamer El-Tonsy
Owner, Tatonsy
Consulting, Senior
Oracle HRMS
Consultant, UK
Intake 7
May I express my
gratitude to ITI and its
role in my colleagues
and my career? ITI
helped shaping the
future for many of its graduates. Now many of
them hold excellent positions in their companies
and many have further enhanced their career
obtaining MBA and PhD. I strongly believe ITI
graduates are the future IT leaders in Egypt.
Ph.D. Eng. Bassem
Kamal Hassan
Application
Engineer, dSPACE
International
(Germany)
Intake 24
I can summarized
my experiences,
that I had three
succeed steps in
my practical life , started with joining the ITI
which was the main turn point, then complete
my studies in Germany at Paderborn
University , and Joining dSPACE which
improved me as an engineer and provide me
the meaning of working in multinationals
firms.
Ahmed Samir El
Tehawi, Senior
Application
Developer
Management
Information
Systems-Kuwait
Intake14
ITI changed my
whole life, Really I
consider it the most
important step, It was like a factory that
developed all of my previous experiences,
added more, and changed my way of thinking
from a computer user to IT professional with
an open way of thinking and ability not to
take delivery of new technologies but to add
more value to it.
2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
MISCELLANEOUS
“Miscellaneous” is just what it says
anything that is uncovered whether in
the academic or other sections. That
includes all the security policy,
financial matters, etc.
Security and IDs
As part of the campus student enrollment
process, you are asked to submit a recent,
colored and clear photo free from any reflections
to the student affairs Office (SA) to print your ID
card for you. This ID card combines the
following functions. Firstly, it is a Registration
card that proves you are an enrolled student at
the ITI and is daily used when signing in to the
building. Staff members may ask to see your card
to identify you as a student, and you must carry
your card wherever you are in the building.
Secondly, The Library Borrowers card, that must
be used when you want to access the Library. If
you lose your card, or if you suspect it has been
stolen, you should immediately report the loss to
Student Affairs Office to obtain a replacement
card (please refer to phone number in
Educational Support section in this handbook).
Copyright Laws
words. Failure or duplication to properly
reference your assignment may make the reader
thinks that you are cheating by claiming
someone else’s work as your own. In the
academic environment, we call this plagiarism
and it is seen as a very serious offence.
Please remember that plagiarism is not just when
you directly copy words from another student’s
or expert’s work. Plagiarism also occurs when
you re-word someone else’s ideas in your own
work and you do not give credit to the original
source.
Plagiarism can have disastrous consequences for
students. If you are suspected of plagiarism you
may find that your assignment receives a grade
of zero. In extreme or repeated cases, you may
find that your enrolment at ITI is reviewed. This
is an important part of the academic process as it
leads to student accountability. So, please be
aware of the following:



Submitted materials that show very close
likeness to each other will be treated as
copying and awarded 0% of the designated
mark
Plagiarism will be treated as cheating and
awarded 0% of the designated mark
Any student who will be caught cheating,
(either verbally or in any other manner) will
be dismissed from the exam. He/she will be
eligible to sit for the corrective exam
ITI prohibits the duplication of copyrighted
manuals and software. The Individuals can't
violate copyright laws and restrictions because
this may be subject to disciplinary action and/or
prosecution under the Egyptian Law.
Students are expected and required to abide by
the rules and regulations of ITI.
As a part of an academic community, it is
important that you show the reader where you
have used someone else’s ideas or
A fundamental goal of ITI is to foster an
environment in which its members may live and
work productively together, making use of the
Misconduct or Misbehavior
22
2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
rich resources ITI, individually and collectively
pursuit of professional excellence, and personal
challenge. By accepting you in ITI, you join a
community characterized by free expression,
free inquiry, intellectual honesty, respect for the
dignity of others, and openness to constructive
change.”
For this goal to be achieved, you should do the
following:






Respect your colleagues by maintaining the
interpersonal relationship
Respect the rules of ITI to maintain a
complete integrity of its academic mission.
Show respect to each other and your
instructors
Be supportive one, by maintaining the
cleanness and furniture of the premises.
Maintain high quality of learning
Students’ behavior is expected to be
appropriate to life within an academic
institution and to take into account the
Egyptian society and traditions.
Misconduct may be subject to disciplinary
sanctions: such as cheating, plagiarism, forgery
or other forms of academic dishonesty;
furnishing false information to the institute
officials; and disruption or obstruction of
teaching, research or other institute activities,
including occupation of the institute building.
Students who commit any improper attitude or
violate the rules and regulations of ITI may be
subject to one of these penalties according to the
action and situation.


Exposures to verbal warning from his/her
direct management
Committing another violation will cause the
student to stand a hearing in front of the
Disciplinary Committee consisting of the 9-
Month Program Manager, Student Affairs
Manager and ITI Executive Manager which
could dismiss him/her from the program and
binding him/her to pay the liabilities stated
in the contract.
No Smoking
As an educational institution, the Information
Technology Institute is committed to maintaining
a smoke-free environment on campus to protect
the health of students, staff and visitors, so it's
forbidden to smoke inside our buildings.
Incomplete Process
Re- Admission
Students dismissed for
academic deficiencies or misconduct can be
considered for readmission following the next
procedures:






A request for readmission should be sent by
an e-mail to [email protected] not later than 3
weeks from the new intake announcement.
Student Affairs Office will coordinate with
the manager of the Professional Training
Program for conducting an interview with
the applicant
The committee will determine whether to
accept or refuse the readmission request for
each applicant. Decision will be final and not
subject for appeal
You will be notified with the result of the
readmission request prior to the start date at
least by one calendar week
In case of request acceptance, the applicant
might be asked to pay certain fees that are
determined individually for each case
Students applying for readmission will be
enrolled again in the screening procedure
with the results of the written exams they
achieved in the previous intake screening
procedure. If the student requires to be
readmitted to the technical module directly,
23
2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
he/she will go through whichever selection
means run by the track supervisor.
Withdrawal



Registered students, who find it necessary to
cancel their registration prior to the
beginning of the program, will need only to
inform the Student Affairs Office
Students who wish to cancel their
registration at any time after the beginning
of the program, will be required to pay the
liabilities stated in the contract
Reasonable Circumstances proved to be
beyond the control of students which caused
them to be unable to attend classes, or
become academically delinquent may be
considered. However, documentation to
substantiate students’ claims is required.
24
2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
MAPS
Map of the Smart Village
25
2014-2015 INFORMATION TECHNOLOGY INSTITUTE – STUDENT HANDBOOK
26
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