Failure Mode and Effect Analysis Lecture 3-3 Error Proofing Red Flag Conditions. FMEA A condition in the manufacturing process which commonly provokes errors 1 Error Proofing: Ten Causes of Errors FMEA There are ten common causes of errors which Error Proofing is designed correct or eliminate. 1. Processing omissions: Leaving out one or more process steps. 2. Processing errors: Process operation not performed according to the standard work procedures. 3. Error in setting up the workpiece: Using the wrong tooling or setting machine adjustments in correctly for the current product. 4. Missing parts: Not all parts included in the assembly, welding, or other processes. 5. Improper part/item: Wrong part installed in assembly. 6. Processing wrong workpiece: Wrong part machined. 3 Error Proofing: Ten Causes of Errors FMEA 7. Operations errors: Carrying out an operation incorrectly; having the incorrect revision of a standard process or specification sheet. 8. Adjustment, measurement, dimension errors: Errors in machine adjustments, testing measurements or dimensions of a part coming in from a supplier. 9. Errors in equipment maintenance or repair: Defects caused by incorrect repairs or component replacement. 10. Error in preparation of blades, jigs, or tools: Damaged blades, poorly designed jigs, or wrong tools. 4 2 Error Proofing: Red Flag Conditions (cont’d) FMEA Each of the common Red Flag conditions may lead to production errors. 1. Adjustments Red Flag: Workers having to make adjustments to parts or equipment to complete a process step. 2. Tooling and tooling changes The use of perishable tools in production and/or tools that are changed between production runs. 3. Dimensions/ specifications/ critical conditions Operations which require the use of measurements to position a part in operations, or situations which require operations to be performed within designated critical conditions. (e.g.., temperature, pressure, speed, etc.) 5 Error Proofing: Red Flag Conditions (cont’d) FMEA 4. Many / mixed parts Red Flag: A process which involves a wide range of parts in varying quantities and mix. 5. Multiple steps A process that requires many small operations or sub-steps to de done in a strict preset order. 6. Infrequent production An operation or task which is not performed regularly. 7. Lack of an effective standard Standard operating procedures (SOP’s) that are vague or do not fully describe the correct and proven way to perform a production process. 6 3 Error Proofing: Red Flag Conditions (cont’d) FMEA 8. Symmetry Machining or assembly operations which use an object whose opposite sides are similar or identical. 9. Asymmetry Operations which use a part, tool or fixture whose opposite sides may look identical but are different in size, shape or relative position. 10. Rapid Repetition A process which requires quickly performing the same operation over and over again. 7 Error Proofing: Red Flag Conditions (cont’d) FMEA 11. High/Extremely High Volume A process which requires quickly and repeatedly performing a task with time pressure. 12. Environmental Conditions Physical circumstances within and around the workplace that can influence quality and workmanship. 8 4 Error Proofing: Types of Error Proofing Devices FMEA The following is a list of Error Proofing devices which can be used to respond to Red Flag conditions. • Guide / reference / interference rod or pin. • Template • Limit switch / microswitch • Counter • Odd-part-out method • Sequence restriction • Standardize and solve • Critical condition indicator • • • • Detect delivery chute Stopper / gate Sensor Mistake proof your Error Proof device • Eliminate the condition • Redesign for symmetry • Redesign for asymmetry These devices are described in more detail on the following pages. 9 Error Proofing: Types of Error Proofing Devices (cont’d) Guide / reference/ interference rod or pin A guide or reference rod is a solid piece of material like a stem or peg that positions or orients a part, tool or fixture and guarantees its correct placement. An interference pin refers to a peg that blocks, obstructs, or prevents the incorrect positioning of a part, tool or fixture. This pin or “boss”, as it is sometimes called, can be fixed onto the part itself, or on a tool or fixture. small plate reference holes in plate pins jig Example : Mis-aliging plates in setup was causing defects. Locator pins built into the jig correspond to double holes drilled in the center of every plate so that all sizes of plates are automatically positioned correctly by merely setting them on the jig. Processing errors due to misalignment in setup are eliminated. medium plate small plate large plate 5 Error Proofing: Types of Error Proofing Devices Template A template is a pattern used to represent an accurate copy of an object used to guarantee accurate positioning. Templates are frequently used in inspection procedures and are often made of thin metal, plastic, or paper. An existing jig or fixture may be modified to serve as a template. button positioning jig button Example: Buttons were not being sown in the correct position and spacing. A positioning jig was developed for sewing buttons which positions buttons by putting the cuff end against the jig mounted on the sewing machine. This positions the cuff accurately for the required number of buttons and they come out neatly in a row and evenly spaced. needle button positioning jig sleeve position for 1st button position for 2nd button position for 3rd button Error Proofing: Types of Error Proofing Devices Limit switch / microswitch A limit switch or microswitch is an electrical device or instrument that, with a light contact on its antenna section, can confirm the presence, position, dimension, breakage or degree of use (wear) of a part, tool, or fixture. They are also called proximity switches, photoelectric switches, and touch switches. Example: Holes were not being drilled to the appropriate depth. Two limit switches were mounted on the drill press. Faulty drilling is indicated if limit switch 1 is released before limit limit switch 1 switch 2 has been tripped (indicating the start of drilling without limit switch 2 penetration). A buzzer is sounded to alert the operator. buzzer switch 1 confirms beginning of drilling switch 2 confirms penetration 6 Error Proofing: Types of Error Proofing Devices Counter A counter is an indicator that keeps track of a number - the number of parts, turns, strokes, output, or abnormalities of a given machine or operation. Example: In a process where parts are manufactured for several different models, ten holes are tapped on each work piece, using a single-spindle drill press. Before Improvement: The operator had to visually check and count the number of holes they had tapped. This method of control relied strictly on the workers’ vigilance and tapping was omitted now and then. After Improvement: A counter was added to the tapping machine. The operator clears the counter for each work piece and checks that the number of taps is correct for the current model. Although this amounts only to a method for assisting the vigilance of the operator, it almost completely eliminates omissions of tapping. clear button counter Error Proofing: Types of Error Proofing Devices Odd-part-out method The odd-part-out method is a form of counting that does not rely on a counting device. Instead, it isolates the pre-counted correct number of parts visually, and the visual display tells us if all the parts are not used. Example : The parts needed for a given run of products are counted out in advance and given to the worker. If some parts remain after the planned number of products have been assembled or if there are not enough parts, it is immediately clear that there is an abnormality. This method of checking prevents units with missing parts from being sent out into the market. part 1 part 2 part 3 The worker is given exactly the right number of parts for the number of products to be made 7 Error Proofing: Types of Error Proofing Devices Sequence Restriction A sequence restriction is useful when order is so important that any change or omission in the order can result in costly errors. Look for concrete ways to restrict the sequence so it can only follow the pre-set order. Sequence restriction devices guarantee that operations will happen only in the pre-determined order. Order is often a key factor in bending, packing, assembly, and inspection operations. Example : Tapes for testing were being use in an incorrect order. A new “first-in, first-out” rack was developed that dispenses tapes only in the proper order for testing. When one tape is removed for use, the next tape slides down, ready for use. When a tape has been used, the inspector places it in the top of the rack, where it remains in the correct order. Errors in the testing sequence were completely eliminated. Error Proofing: Types of Error Proofing Devices Standardize Elements Standard elements for an operation help us identify non-standard occurrences or errors. Standard elements such as weight, dimension, or shape can hold the key to the development of error proofing devices. Sometimes existing standardized elements are not easily converted into Error Proofing devices. In these cases, we try to identify a special characteristic and establish it as a new standard element, so that it can help us isolate any non-standard elements. A B Example B: The containers are packed on a scale. If there are too few gears in a box, it will not weigh enough, and the omission is detected. Example A: compressed air stream Because empty boxes are light, they are blown off the conveyor belt with compressed air directed at the boxes from the side. 8 Error Proofing: Types of Error Proofing Devices Critical condition indicator A critical condition detector is a device that detects two types of conditions: 1. The presence or absence of a specific, visible, pre-set quantity such as the correct number of parts, correct weight, height, volume or depth. 2. Fluctuations in a non-visible conditions such as pressure, temperature, current and non-visible fluids (air). Example: Two pressure gauges are installed on the same outlet at each measuring site. The operator can quickly determine the reliability of the readings on the gauges by comparing them. Is this gauge reading reliable? Error Proofing: Types of Error Proofing Devices Detect delivery chute A delivery chute is a passageway down which a unit (piece, part, or volume) is slid, sent, transported or dropped on its way to some pre-set destination - to the next operation for example. Because each unit passes through the chute, the chute itself can be used to “inspect” the unit on route, detecting or sorting out errors before the unit reaches the next operation. We call this type of chute a detect chute. Example : Items were arriving to a process upside-down. A checkpoint is installed in a delivery chute that automatically removes upside down items. The checkpoint has a notch that causes the upside down items to drop into the delivery box below. Those items that are right side up are allowed to pass through freely. As a result, all the work pieces are delivered to the next process in the proper positions. upside down right side up notch 9 Error Proofing: Types of Error Proofing Devices Stopper / gate A stopper or gate is a solid piece of material that guarantees that a certain operation is not performed. Gates and stoppers are often used in combination with limit switches and sensors to move when certain conditions are met. A gate or stopper will be set up to trip a switch, causing a given operation to either halt or begin. For example, a wire motor thread passes through a hole in a rubber stopper on its way to a winding machine; if there is a dimensional variation (thickness) in the wire or if foreign matter adheres to the wire, the stopper is pushed against a limit switch and the operation shuts down. stopper stopper is pulled away tension box to machine spring limit switch limit switch Example: If there is any foreign matter or a shape or dimensional variation on the wire, a stopper on the feed device catches on the wire at that place and moves along with the wire. The machine stops automatically when the stopper strikes a limit switch inside the machine. Error Proofing: Types of Error Proofing Devices Sensor A sensor is an electrical device or instrument that detects and responds to fluctuations in characteristics related to quality, safety or productivity. A sensor can confirm with a high degree of precision the presence and position of a part, tool, or fixture and / or detect a break, damage or wear. B A light passes through light does not pass through motor Example: Parts in a process were not being notched. A photoelectric detector was installed to determine if each part had been notched successfully. The parts are rotated, and if any light is detected the notching was successful. If no light is detected, the part is identified as un-notched. 10 Error Proofing: Types of Error Proofing Devices Mistake proof your Error Proof device Lack of good maintenance can render the most brilliant Error Proofing device useless– or even dangerous. Dangerous, because if precautions are not taken you can assume that the device is watching your quality or safety, when it is not. pinwheel indicates air stream To avoid this, you must regularly maintain every non-mechanical Error Proofing device. This includes sensors, limit switches, counters, gates and stoppers, and any other device that relies on electricity, temperature and pressure gauging, or tolerances. Your device is reliable only to the extent that these pre-determined specifications are precisely maintained. Example: compressed air stream From the upstream position, operators rely on the air stream Error Proofing device to detect empty boxes. If the air stream does not flow steadily, however, empty boxes will escape detection. Since air is invisible, the team installed a child’s pinwheel to show that the air stream is functioning. They error-proofed their Error Proofing device. Error Proofing: Types of Error Proofing Devices Eliminate the condition The eliminate-condition method isolates a specific error characteristic and removes it. If, for example, certain non-functional holes cause us to get confused about where (and where not) to insert parts during assembly, we simply plug up the non-functional holes and eliminate the possibility of error. INCORRECT Example: Assembly Part ‘B’ was being mis-placed when inserted onto Plate ‘A’. The extra holes in Plate ‘A’ were removed, eliminating the improper insertion of Part ‘B’. B A extra holes CORRECT B A Eliminated extra holes so improper insertion of assembly Part ‘B’ is impossible. 11 Error Proofing: Types of Error Proofing Devices Redesign for symmetry To redesign for symmetry means to revise or modify the appearance or function of a part, tool or fixture so that its opposite sides are identical or nearly identical. In this way they become interchangeable, eliminating errors resulting from improper placement or orientation. Example: ram Asymmetrical part frequently assembled improperly chassis new shape – two grooves The wrong end of a shaft was being incorrectly staked to the chassis. After error proofing, both ends of the shaft are grooved for an E-ring, so either end can be staked to the chassis without creating an error. The E-ring can always be mounted and it is impossible to create a defect. Error Proofing: Types of Error Proofing Devices Redesign for asymmetry To redesign for asymmetry means to revise or modify the appearance or function of a part, tool or fixture so that is opposite sides are no longer identical. In this way they can no longer be confused and mistakenly interchanged, eliminating errors resulting from placement or orientation. Example : A plaque was being mounted upsidedown. The axis of the mounting pin of the plaque was moved away from the center, making it impossible to mount upside down. Defects due to upside-down mounting are completely eliminated. Off-center pin prevents incorrect insertion 12 Six Steps to Error Proofing FMEA These steps provide a framework for implementing Error Proofing in the factory. These steps should be implemented: • Reactively, in response to the observation of defects • Proactively, after identifying Red Flag conditions which exist in a process. Step 1: Identify and describe Identify and describe the defect /red flag condition in detail. In the case of a defect, examine the history of the defect. In order to establish accountability, a team member should be identified to follow up on the defect/red flag. Step 2: Determine the root cause Conduct cause and effect diagramming to assess the root cause. This determination is critical for applying error proofing techniques to eliminate the defect/ red flag. Step 3: Review the current standard procedure. Document each element / step in the operation where the defect occurs. Error proofing opportunities will be based upon this careful procedure identification. 25 Six Steps to Error Proofing, cont. FMEA Step 4: Identify deviations from standards. Observe the actual process and identify areas where the methods being applied deviate from the standard operating procedure. These deviations will point to areas where procedural improvements are needed. Step 5: Identify the type of error-proofing device type required. Identify the type of error-proofing device most likely to effectively eliminate the defect. Step 6: Create device(s) and test for effectiveness Create and test the device for effectiveness. Modifications are made until the device proves effective in preventing the defect. 13 FMEA Homework Exercise 3 FMEA • Complete a process FMEA for the operation shown on the next pages • Use the forms provided on the web page, or create forms of your own. If your company already has FMEA forms, you may use them for this exercise • Submit the FMEA to me attached to e-mail. • Assignment 3 is due 4/9 27 FMEA Homework 3 (Spring 2004) 1. Evaluate the process of attaching a pressure-sensitive adhesive label to an instrument case. LABELS ON TAPE STRIP 2. The case contains sensitive electronic components that cannot be exposed to contamination from particles or vapors. ADHESIVE 3. The hole is used for final adjustment ADHESIVE-FREE AREA and is covered with a pressure-sensitive label. To keep the inside of the case from being exposed to possible contamination from the adhesive, the label was designed with a no-adhesive area. 4. The label is attached by an operator using tweezers to remove the label from the strip and to place it over the hole. The operator uses his or her finger to press the label onto the case. (the operators wear latex gloves to prevent contamination. 5. The next operator inspects the label for proper alignment and coverage. TOP VIEW SHOWING LABEL IN PLACE See next page 14 FMEA Homework 3 FMEA PROCESS INSTRUCTIONS 1. Operator must wear latex gloves 2. Use pointed tweezers to remove label from strip and place it in the center of the recessed area. 3. Press label with glove finger to secure it to cover 4. Inside of case must not be exposed to adhesive 5. Label must make an air-tight seal to prevent particulate contamination 29 15