TRAINING SERVICES
Training Services
Course Catalog
DESIRE2LEARN
TRAINING SERVICES
Desire2Learn will help you achieve your goals by teaching you how to use Desire2Learn products and
develop more effective online or web-enhanced courses. Desire2Learn provides a variety of training
topics and can work with you to develop and design a customized training approach. We work with your
organization right from the initial implementation stage, to get the system up and running quickly and
efficiently and continue to partner with you to develop courses and online programs that encompass
best practices for teaching and learning.
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About Desire2Learn Training Services
Delivery Methods
New Client Training Plan
Best Practices Training Plan
Courses
Consultation and Custom Training
Contact Us
ABOUT DESIRE2LEARN TRAINING SERVICES
Desire2learn offers a broad range of training services for all levels and roles of users in K–12,
Higher Education and corporate organizations. Our training programs are geared to your needs
and are adaptable to a variety of delivery methods.
Key Benefits of Training Services
MAXIMIZE YOUR POTENTIAL | Desire2Learn performancebased training programs are designed for high-impact
learning and the immediate application of knowledge to your
organization’s work routines.
High-impact learning
Expectations
ACHIEVE GOALS | Every step of the way, we are committed
to your success. We will work closely with you to ensure our
training programs exceed your expectations and help you to
attain your goals and maximize your Return on Investment.
CUSTOMIZE SESSIONS | Whether you choose virtual,
face-to-face, or blended training, you can select the delivery
method most suitable for your organization.
ENHANCE PRODUCTIVITY | Learn how to best leverage
Desire2Learn eLearning Suite more efficiently.
INCREASE LEARNER SATISFACTION | Apply sound learning
theory to develop and deliver creative, interactive courses that
engage your classes in learning dialogue, and increase overall
satisfaction, adoption, and student engagement.
Unique learning approach
Satisfaction
The part that wants coffee
Focus on what matters | Our training programs help clients meet their specific training objectives
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DELIVERY
METHODS
Desire2Learn offers a variety of training delivery methods to suit your needs. Through a consultative
process, we can work with you to shape the training courses to your specific requirements.
Face-to-Face
Desire2Learn Trainers can deliver hands-on training workshops
at your institution and share best practices on teaching and
learning online. On-site training includes play sessions, use
case examples, and scenarios. Training typically takes place
in a lab setting with each participant working from their own
training course.
Blended
Configure your session to suit your needs through unique
combinations of Face-to-Face, Self-Paced, Virtual, and
technology-based interaction. A typical session can involve
intensive on-site training, followed by virtual sessions with
participants. Trainers use Desire2Learn Learning Environment
Discussions tool, in combination with other communication tools,
to highlight helpful information and answer any questions that
trainees might have after the Face-to-Face session.
Virtual
Virtual training (synchronous) conducted by our expert Trainers
through online web sessions can be a cost effective alternative
to face-to-face training. You can schedule a customized, private,
virtual training session for your organization or participate in
one of our ongoing series. Virtual sessions can be very handson as learners work within their own course sites and switch
back and forth between watching and doing.
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NEW CLIENT TRAINING PLAN
Desire2Learn Administration Tools Training
Learn how to configure, manage, and maintain Desire2Learn
Learning Environment at your organization
Desire2Learn Instructional Tools Training
Become proficient in course development and course delivery
using Desire2Learn Learning Environment
Each are two full days, available in a variety of delivery methods
Full course descriptions can be viewed on pages 7 – 8
Desire2Learn
Administration
Tools Training
New Client
Training
Plan
Desire2Learn
Instructional
Tools Training
New client essentials | All the knowledge required for course development, course delivery, configuration,
management, and maintenance
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BEST PRACTICES TRAINING PLAN
To compliment the Training Plan and the add-on courses, we have also developed a Best Practices
Training Plan. These courses will apply theory, strategies, tips, and tricks to better prepare you.
Participants will learn how to apply nationally recognized standards for quality in online courses.
Best Practices for Content and Course Design
Specific strategies and suggestions for presenting course content,
course design, student orientation support, and more
Best Practices
for Assessment
Best Practices for Assessment
Learn tips and tricks for using a variety of assessment methods
and tools such as Quizzes, Dropbox, Grades, Self-Assessments,
Surveys, and more
Best Practices for Communication
Best Practices
for Content and
Course Design
Tips and tricks that can make instructors more effective using
tools including: Discussions, Email, LiveRoom, Elluminate,
personalized news, grade feedback, Chat, and Intelligent Agents
Best Practices
Training Plan
Best Practices for
Communication
Best Practices with Multimedia
Learn tips and tricks on utilizing multimedia files of various
types such as PowerPoint presentations, simulations and
demonstrations, Flash movies, and more
Best Practices
with Multimedia
Can be added to the Training Plan individually or as a bundle
Each are one full day, available in a variety of delivery methods
Best practices training plan | Enables you to implement nationally recognized recommendations
to ensure high quality online learning practices
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COURSES
Desire2Learn Administration Tools Training
This session will provide new clients comprehensive coverage of how to configure, manage, and
maintain Desire2Learn Learning Environment at your organization. Participants will receive a detailed
Duration
One day
examination of Organization structure, roles and permissions, DOME (Desire2Learn Organization
Management Environment) variables, and your eLearning topology. In addition, we will take a high level
Delivery Method
Face-to-Face, Virtual or Blended
look at the course development and delivery tools in order to provide a view into these functions for
dedicated administrators who will have no other exposure.
Number of Participants
Up to eight per trainer
Learning Outcomes
Audience
At the end of this workshop you will have a fully configured Learning Environment that meets your institutional needs.
Individuals involved with the administrative
management of Desire2Learn Learning
Environment: Site Administrators, Help Desk,
Technical Support Staff.
As a participant, you will be able to:
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Configure and maintain Learning Environment
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Create course templates and course offerings
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Understand organizational structure and how it applies
to your organization
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Manage roles and security
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Manage the organization and shared files tools
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Manage organizational units and organizational
level settings
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Create, enroll, and manage users
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Desire2Learn Instructional Tools Training
This session provides all of the essential knowledge required for instructors at new client institutions to get
started with course development and delivery in Desire2Learn Learning Environment. Full exploration of
the course development and management process using the Content, HTML Editor and Manage Courses
tools will be facilitated. We will also look at efficiently bringing your existing learning materials and objects
into the development environment and incorporating these elements into your course design. Then we will
examine the art and science of effective delivery of online learning interactions.
Duration
Two Days
Learning Outcomes
Delivery Method
By the end of this session, participants will have solid experience in and knowledge of the Desire2Learn essential course
development and management tools used to develop content and to communicate with, assess and manage users.
Face-to-Face, Virtual or Blended
As a participant, you will be able to:
Number of Participants
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Edit existing content using Learning Environment editing
features, including the HTML editor
Up to twelve per trainer
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Optimize course design to promote learner engagement
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Leverage the course management console to effectively
manage your course
Users who will be using Desire2Learn Learning
Environment to develop courses and to deliver online
sessions. Administrative, Help Desk and technical
support staff can gain a better understanding of how
different users will be utilizing the system.
Apply best practices and solid learning theory to course
development and delivery
Audience
Effectively use course development and assessment tools
Incorporate key communication tools into course design
and delivery
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Desire2Learn Learning Environment Refresher
Learning Environment Refresher Training is critical for two reasons:
1. Newer staff that haven’t had the benefit of a full training package benefit from the in depth hands-on
training and the access to a Desire2Learn trainer.
2. It’s a prime opportunity for you to learn about all the new functionality and roll-out Learning
Environment tools that may not have been fully-utilized in the past. Both administrators and instructors
Duration
can tap into expertise on best practices, roll-out strategies, and common usage scenarios.
One day
Summary
This session is fully customizable in terms of
content and material to meet the specific needs
of an organization.
Learning Outcomes
As a participant, you will:
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Get hands-on access to a range of Learning Environment
tools while having a Desire2Learn Trainer on hand to
answer all questions as well as provide insight and
strategic concepts
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Delivery Method
Explore different tools and their effectiveness within your
organization, school, or department
Face-to-Face, Virtual or Blended
Discover under-utilized tools and how they can be
effectively integrated now or in the future
Up to twelve per trainer
Number of Participants
Audience
All levels of staff and all LMS experience levels,
including administrators, instructors, and
instructional designers.
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Desire2Learn Competencies & Rubrics Training
This session is both an overview and a hands-on training session that covers how you can use the
Competencies and Rubrics tools within Learning Environment. This session will provide examples of
rubrics for different types of assessments and how to develop learning objectives and activities linked to
competencies for courses, programs and institutions.
Learning Outcomes
By the end of this session, participants will have solid experience with and knowledge of the new and updated features of
competencies and rubrics tools within Learning Environment.
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Develop both one dimensional and two-dimensional
rubrics to use for evaluating student assignments
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Utilize rubrics and competencies to document student
achievement of learning objectives
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Apply rubrics appropriately to different types
of assessments
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Share rubrics and competencies across courses,
departments, programs and institutions
Develop learning objectives and competencies and link
them to activities within Learning Environment
One day
Summary
As a participant, you will be able to:
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Duration
This session is designed so that participants gain
a broad understanding of how competencies and
rubrics could be incorporated in eLearning courses.
Delivery Method
Face-to-Face, Virtual or Blended
Number of Participants
Up to twelve per trainer
Audience
This informative session is geared towards
instructors, course developers and administrators.
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Desire2Learn ePortfolio Training
Desire2Learn ePortfolio takes the best of both worlds: it pairs engaging social networking and informal
learning concepts with proven traditional classroom education to produce a unique and powerful
solution. It not only facilitates the sharing of work and ideas, but it also effectively taps into the collective
intelligence of peers and experts. This hands-on session explores the wide range of uses of ePortfolio
for students, instructors, and professionals as well as provides a strategic framework to launch and
maximize ePortfolio within your organization.
Duration
One day
Learning Outcomes
Delivery Method
As a participant, you will be able to:
Face-to-Face, Virtual or Blended
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Have seen and tried all the new features and functionality
of ePortfolio, including the enhanced dashboard and
assessment with analytic rubrics
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Be proficient with in creating, managing, sharing, and
receiving feedback in ePortfolio
Be capable of leading training sessions for new users on
the full functionality of the range of ePortfolio tools
Number of Participants
Up to twelve per trainer
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Have devised a detailed strategic vision for your
organization and the deployment of ePortfolio
Have used all the key tools and functionality within
ePortfolio and have shared and received feedback on your
own items
Audience
Those involved in system administration, the
delivery of courses and learning programs,
corporate professionals, and training staff.
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Desire2Learn Learning Repository Training
Desire2Learn Learning Repository allows for the effective management and sharing of learning
materials across institutions, programs, courses, and sections. Learning Repository incorporates a
number of significant new features and functionality that will enable an even better end-user experience.
Learn how to apply this powerful tool within your organization.
Learning Outcomes
Duration
As a participant, you will be able to:
One day
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Learn how to upload and publish learning objects and assets
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Explore and practice publishing and retrieving quizzes and
questions in Learning Repository
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Become familiar with the additional search functionality as
well as understand how metadata and taxon schemas can
enhance the access to learning objects
Understand the significant benefits to centralizing and
streamlining course content and testing components in a
central repository
Be comfortable with the process of creating and managing
multiple repositories and their associated trusts
Delivery Method
Face-to-Face, Virtual or Blended
Number of Participants
Up to twelve per trainer
Audience
Those involved in system administration and
the delivery of courses and learning programs,
corporate professionals, and training staff.
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Best Practices for Content and Course Design
This session is an overview and a hands-on training session that covers best practices for content
and course design using Desire2Learn Learning Environment. Special issues related to content and
course design will be discussed and related to nationally recognized standards for quality in eLearning
courses. The session will provide the opportunity for both administrators and instructors to explore and
experiment with the functionality and features of tools related to content within Learning Environment.
Learning Outcomes
Duration
As a participant, you will be able to:
One day
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Speak knowledgeably on accepted standards for quality in
eLearning courses
Apply quality standards and best practices using Learning
Environment tools in eLearning courses
Effectively utilize the Course Builder and Instructional
Design Wizard to incorporate sound course design concepts
as well as relevant competencies and learning objectives
into courses
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Be familiar with the range of options available for creating
course content in Desire2Learn and the pros and cons of
each tool for particular types of materials
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Be aware of a range of strategies for providing student
orientation and other support services to users
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Be familiar with practical examples and scenarios for
implementing new eLearning strategies
Summary
This session is one of four workshops focusing
on different sets of tools. It is recommended that
participants attend all four sessions in this series to
gain a broad understanding of how best practices
could be incorporated throughout the system.
Delivery Method
Face-to-Face, Virtual or Blended
Number of Participants
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Enhance new and existing courses with the use of the
updated Learning Environment tools
Up to twelve per trainer
Audience
This informative session is geared towards
instructors, course developers and administrators.
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Best Practices for Assessment
This course is an overview and a hands-on training session that covers best practices for assessment
using Desire2Learn Learning Environment. Special issues related to assessment will be discussed and
related to nationally recognized standards for quality in eLearning courses. This session will provide an
opportunity for both administrators and instructors to explore and experiment with the functionality and
features of tools related to assessment and learning objectives.
Learning Outcomes
Duration
As a participant, you will be able to:
One day
Speak knowledgeably on accepted standards for quality in
eLearning courses
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Apply quality standards and best practices using Learning
Environment tools in eLearning courses
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Understand how to choose appropriate assessment
tools based on expected learning objectives and the
relationship between instructional design and selection of
assessment options
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Effectively use a variety of assessment tools as well as
relevant competencies, rubrics and learning objectives
Be familiar with practical examples and scenarios for
implementing new eLearning strategies
Summary
This session is one of four workshops focusing
on different sets of tools. It is recommended that
participants attend all four sessions in this series to
gain a broad understanding of how best practices
could be incorporated throughout the system.
Delivery Method
Face-to-Face, Virtual or Blended
Number of Participants
Up to twelve per trainer
Audience
This informative session is geared towards
instructors, course developers, administrators,
corporate professionals, and training staff.
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Best Practices for Communication
This session is an overview and a hands-on training session that covers best practices for communication
using Desire2Learn Learning Environment. Special issues related to communication will be discussed
and related to nationally recognized standards for quality in eLearning courses. The session will provide
the opportunity for both administrators and instructors to explore and experiment with the functionality
and features of tools related to communication and interactivity.
Learning Outcomes
Duration
As a participant, you will be able to:
One day
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Speak knowledgeably on accepted standards for quality in
eLearning courses
Apply quality standards and best practices using Learning
Environment tools in eLearning courses
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Incorporate effective communication strategies and
Learning Environment tools into their eLearning courses
Be familiar with the range of communication tools available
in Learning Environment and what tools to use for particular
types of communication
Utilize Desire2Learn tools to provide personalized and
customized feedback to students as they progress through
the course and to help them stay on track
Summary
This session is one of four workshops focusing
on different sets of tools. It is recommended that
participants attend all four sessions in this series to
gain a broad understanding of how best practices
could be incorporated throughout the system.
Delivery Method
•
Be familiar with practical examples and scenarios for
implementing new strategies
Face-to-Face, Virtual or Blended
Number of Participants
Up to twelve per trainer
Audience
This informative session is geared towards
instructors, course developers and administrators.
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Best Practices for Multimedia
This session is an overview and a hands-on training session that covers best practices for multimedia
using Desire2Learn Learning Environment. Special issues related to multimedia will be discussed and
related to nationally recognized standards for quality in eLearning courses. This session will provide an
opportunity for both administrators and instructors to explore and experiment with the functionality and
features of tools related to multimedia delivery and usage.
Learning Outcomes
Duration
As a participant, you will be able to:
One day
Speak knowledgeably on accepted standards for quality in
eLearning courses
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Apply quality standards and best practices using
multimedia in eLearning courses
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Understanding issues for streaming media, podcasting,
embedded video and other media
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Utilize a variety of types of multimedia and know how to
choose appropriate delivery methods and formats
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Be familiar with practical examples and scenarios for
implementing new strategies
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Utilize a decision tree for choosing methods of delivering
PowerPoint presentations in eLearning courses
Summary
This session is one of four workshops focusing
on different sets of tools. It is recommended that
participants attend all four sessions in this series to
gain a broad understanding of how best practices
could be incorporated throughout the system.
Delivery Method
Face-to-Face, Virtual or Blended
Number of Participants
Up to twelve per trainer
Audience
This informative session is geared towards
instructors, course developers and administrators.
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CONSULTATION AND
CUSTOM TRAINING
Desire2Learn is committed to listening to you and responding with the types of services that meet your
needs. With your input, we are constantly developing innovative new course offerings and delivery methods.
These courses evolve continually so it’s important to check our website (www.Desire2Learn.com)
regularly for updates and schedules.
Custom Training Programs
Course Development Services
Desire2Learn is committed to meeting your learning needs
from initial implementation to ongoing enhancements and
improvements. We can work with you to develop a highly
customized approach to training including a comprehensive
long term training plan and focussed content for each course
as necessary.
In addition to helping you develop expertise in every facet
of Desire2Learn eLearning suite, we have a team of content
specialists available to help you create your courses.
Desire2Learn Content Services range from converting and
fine-tuning your existing courses through to creating awardwinning flagship courses that will serve as models of teaching
and learning best practices within your institution.
To learn more about Consultation and Course Development
Services or to receive more details around our Training Plans,
please contact your Account Manager today!
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TRAINING SERVICES
About Desire2Learn
Desire2Learn helps improve our world by pioneering innovative methods and
environments to engage and inspire learners throughout their lives. Making education
more accessible helps learners reach their full potential by reflecting the unique needs
of organizations, instructors, and students.
A global leader in cloud-based (SaaS) learning solutions, Desire2Learn provides an
open and extensible platform to more than 700 clients and 10 million learners in higher
education, K–12, healthcare, government and the corporate sector, including Fortune
100 companies. Desire2Learn has personnel in the United States, Canada, Europe,
Australia, Brazil and Singapore.
Contact Us
Phone: 1.519.772.0325 (Worldwide)
Toll Free:1.888.772.0325 (North America)
0.808.234.4235 (United Kingdom & Europe)
0.800.452.069 (New Zealand)
Fax:
1.519.772.0324
Email:
ContactUs@Desire2Learn.com 1.800.656.210 (Australia)
Web:
www.Desire2Learn.com
0.800.891.4507 (Brazil)
Facebook: facebook.com/Desire2Learn Twitter: @Desire2Learn
The Desire2Learn family of companies includes Desire2Learn Incorporated, D2L Ltd., Desire2Learn Australia
Pty Ltd., Desire2Learn UK Ltd., Desire2Learn Singapore Pte. Ltd., and Desire2Learn Brasil Soluções de
Tecnologia para Educação Ltda.
Desire2Learn and the molecule logo are trademarks of Desire2Learn Incorporated, registered
in the U.S. and other countries.
NA | COM | 0313
© 2013 Desire2Learn Incorporated. All rights reserved.
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