Industrial Services
Staff and Technical Training
Preparing a World-class Workforce
www.fluor.com
Staff and Technical Training
Preparing a World-class Workforce
Using a systematic process to design, develop, and implement training programs, Industrial Services can
provide a complete program for new greenfield production or provide enhancements to existing programs.
Our organizational readiness approach makes certain programs meet the training challenges and risks faced
by owners. Critical competence is the result.
Tailored to Fit Your Needs
We prepare workforces to safely and effectively start up, operate, and maintain facilities and equipment safely. Our
training programs are typically fit-for-purpose and include the following services:
• Duty task analysis
• Creation of training specifications for original equipment manufacturers and vendors
• Creation of training plans
• Preparation of custom process unit training courses
• Validation of vendor equipment training courses
• Classroom training manuals
• Classroom and on-the-job trainers
• Train-the-trainer programs
The number and type of resources required for the project team is determined by the project scope, timing, number
and level of client personnel to be trained, and whether the project is for an existing or new facility. Fluor’s staff also
searches for training material resources already available commercially, as opposed to developing a custom product
solution.
Benefits Reported by our Clients
• Start-up achieved with an integrity management culture
• Operators gained first-hand experiences by participating in commissioning and start-up activities
• Maintenance technicians participated in setting equipment baselines, reviewing maintenance job plans, and were
ready for start-up on schedule
• Operations and maintenance training program was key to facility starting up six weeks early with an on-specification
product
Raising the Bar
Industrial Services was initially asked to asses the existing training plan for the BP Whiting Refinery Modernization
Project (WRMP) to make sure all OSHA training requirements were addressed prior to start-up and commissioning.
In the report that followed, gaps were identified, and we were contracted to help develop training material for the
1,200 pieces of equipment identified as new, unique, or different to address those gaps. The project came in ahead of
schedule and under budget. In the words of a senior BP manager, it generated a set of training deliverables that “raised
the bar for future training initiatives at BP Whiting.”
Staff and Technical Training
Preparing a World-class Workforce
Industrial Services’
dynamic, systematic
approach to training
program development
is designed to coordinate
the interaction of all
team members and
subject matter experts
in the development of
materials within content,
quality, schedule, and
budgetary parameters.
Organizational Readiness Process
Establish Organizational
Readiness Plan
Develop Human Resources
Policies and Procedures
Perform Duty and Task Analysis
Develop Training Program
Prepare Job Descriptions
Plan and Execute Recruiting,
Hiring, and Staffing
Identify Critical Training Needs and
Prepare Training Plan
Implement Training and
Certification Process
Establish Hiring Plan
Initialize HR Management System
Organizational
Readiness
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Training Course Manual Development Process
Industrial Services supplied
“an extraordinary team of very
competent professionals, and
they delivered as promised when
promised. We had no margin for
error in execution of this work and
in getting it right the first time.”
- Maintenance Services Manager
Duty Task Analysis
Proofreading
Data and Research
Validation
Performance Objectives and
Technical Outlines Development
Materials Update
Instructional Unit Drafts
Final Proof
Editing
Production
Illustrational Graphics
Test Training
Desktop Publishing
Continuous Improvement
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Clients Depend On Fluor
Fluor is a FORTUNE 500 company that delivers
engineering, procurement, construction,
maintenance, and project management to
governments and clients in diverse industries
around the world. For more than a century,
clients have selected Fluor as their company of
choice to complete challenging projects, many in
remote parts of the world.
Clients depend on the expertise of Fluor’s 41,000
employees to deliver capital projects safely, on
schedule, within budget, and with the quality
they expect.
For more informaion, call 864.517.3301 or visit www.fluor.com
© 2014 Fluor. All Rights Reserved.
Fluor, Knowledge OnLine, PlantREADY, ReLLiance, BestPLANT,
and UpFRONT are registered service marks of Fluor.
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