Call Before You Dig – It’s FREE and it’s the LAW! According to the American Gas Association, the leading cause of pipeline damage is excavation. At least three days before digging, contractors and property owners must call New Jersey One Call by dialing 811 for a free markout of underground utility lines. Wait for the site to be marked prior to digging, respect all marks and hand dig within two feet of buried piping. Careless digging can damage underground utilities, causing disruption of vital services, property damage and even possible injury. Taking the proper steps to avoid damage can prevent expensive repairs, project delays and fine which can reach up to $25,000. Suspect a Gas Leak? Learn to recognize the signs of a potential natural gas leak. It’s important to note that you should not rely on your sense of smell alone to detect a natural gas leak. Odorant fade, or loss of odorant, can occur in natural gas piping. Look for discolored or dead vegetation, bubbling in standing water and dirt blowing into the air. Listen for an unusual hissing or roaring sound. Smell the odor of rotten eggs. If you detect a leak, please follow these instructions: ÎÎ DO NOT use anything that may cause a spark including lighters, matches, cigarettes, cellular and landline phones, flashlights and any motorized equipment because these sources could all potentially ignite the gas. ÎÎ Evacuate everyone from the area quickly ÎÎ From a safe place, call 911, then South Jersey Gas on our special gas leak hotline at 1-800-582-7060 ÎÎ Do not attempt to operate pipeline valves ÎÎ Stay away from the area until SJG and/ or emergency response officials have declared it safe Important Information about Transmission Pipelines Utility companies receive natural gas from interstate transmission companies at a “gate station.” From there, the natural gas is transported through high-pressure transmission lines to regulating stations and then continues its journey through underground mains located under streets and highways. Most transmission pipelines are buried underground on private property and in the roadways and their general location is marked with yellow poles that stand about 4 feet high. These pipeline markers contain an emergency phone number that is staffed 24 hours a day. Pipeline markers do not indicate how deep a pipeline is buried or how many lines are in the area. Since vandalism and accidental damage to the markers can occur, never rely solely on the presence or absence of pipeline markers. Always call New Jersey One Call at 811 before you dig. If you see any suspicious activity, anyone damaging pipeline facilities or notice any dumping of debris on or near a transmission line, please call 911 and report it to the police and also call South Jersey Gas at 1-888-766-9900. What is a ROW? The strip of land over a transmission pipeline is called a pipeline right-of-way (ROW). Local utility companies maintain the ROW to ensure the safety of the pipeline. Maintenance activities include mowing a 20 to 50 feet wide area and sometimes removing trees. Utility employees regularly patrol the ROW to look for damages or activities by excavators. If a ROW crosses your property, please be sure that any fencing enclosing the area has gates to allow utility employees to gain direct access. The ROW must also be free of structures or obstructions so South Jersey Gas can operate, test, inspect, maintain and protect the transmission lines. Commitment to Safety At South Jersey Gas, the safety of our system is our top priority. We take part in numerous initiatives to show our commitment, including: Be a Partner in Safety ÎÎ Coordination with local One Call Centers ÎÎ Visual inspection programs ÎÎ Design and construction techniques ÎÎ System maintenance, replacement and upgrades ÎÎ Workforce training ÎÎ Industry safety practices and government oversight ÎÎ Pipeline markers and facility mapping ÎÎ Public education programs Important Contact Information ÎÎ SJG Gas Leak Hotline.............1-800-582-7060 ÎÎ SJG Customer Care.................1-888-766-9900 ÎÎ SJG Website..........www.southjerseygas.com ÎÎ New Jersey One Call...................................... 811 ÎÎ National Pipeline Mapping System.................. www.npms.phmsa.dot.gov/PublicViewer/ Join us in keeping our energy infrastructure safe and sound. Follow the instructions outlined in this brochure to help us identify potential problems before they occur and learn what to do in the event of an emergency.