FAIRFIELD
GLOBAL SUPPLIER
QUALITY PROGRAM
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PURPOSE OF THIS STANDARD
Fairfield is committed to continuous product quality improvement. Our management team is convinced that
only with these programs can we survive in today’s competitive world market. Therefore, we have prepared
this manual as a guide to help you, as our valued supplier, to achieve product and service improvements.
With your assistance, we can now assure never-ending improvement in the product quality and value that we
both provide our customers.
This standard is provided to enable our suppliers to understand the basis of Fairfield quality expectations. It
establishes minimum quality requirements for all suppliers of materials and services whether they are being
provided by the supplier directly or are purchased through sub-suppliers for use in Fairfield products.
The standard is a supplement to other terms and conditions covered by Fairfield drawings and purchasing
documents. This does not replace or alter any of the terms, conditions, and engineering drawings or
specification requirements stated in those documents.
Unless explicitly stated on a written Fairfield Purchase Order, all terms and conditions within this manual
apply to all purchase orders from Fairfield Manufacturing Company, Inc.
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TABLE OF CONTENTS
1. INTRODUCTION ............................................................4-5
1.1 Fairfield Global Supplier Quality Objectives
1.2 Fairfield Global Supplier Principals
2. QUALITY SYSTEM REQUIREMENTS ......................5-8
2.1 Quality Planning
2.2 Drawing and Specification Control
2.3 Design and Process Change Control
2.4 Supplier Organization and Personnel Qualifications
2.5 Subcontracted Material and Service
2.6 Measurement and Test Equipment
2.7 Tooling Equipment Maintenance
2.8 Manufacturing Process Control
2.9 Ongoing Product Control
2.10 Returned Material Analysis
2.11 Product Identification, Protection & Preservation
2.12 Record Retention Requirements
3. NONCONFORMANCE TO SPECIFICATIONS ............ 9
3.1 Detected at a Supplier Location
3.2 Detected at Fairfield
3.3 Detected Through Warranty Claims
4. INITIAL SAMPLE REQUIREMENTS .....................10-11
4.1 Conditions Where Initial Samples are Required
4.2 Initial Sample Inspection and Test
4.3 Initial Samples Required: Quality, Quantity & Type
4.4 Sample Identification and Shipping Instructions
4.5 Payment for Tooling
5. EVALUATION OF SUPPLIERS .................................... 12
5.1 Capability Rating
5.2 Potential Suppliers
5.3 Current Suppliers
5.4 Supplier Surveillance
5.5 Vendor Quality Capability Rating System
6. Revision Control ................................................................. 13
APPENDIXES ......................................................................... 14
A Supplier Corrective Action Form (form)
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INTRODUCTION
1.1 Fairfield Global Supplier Quality Objectives
Consistently high quality purchased products and services are essential to ensure the success of our
companies. Working together as a team is necessary to form an open two-way communication channel to
achieve mutually satisfactory goals. This standard provides the basis for such a channel.
Each supplier shall fill out a Global Supplier Mgmt Assessment Survey before doing work for Fairfield.
 The Global Supplier Mgmt Assessment Survey is used by Fairfield for initial site audits and as a tool
to assess the ongoing capabilities of a supplier that is suffering from quality, delivery, or cost issues
that are not easily resolved.
 The supplier must assume full responsibility for the quality of their products and services. Fairfield
can only assist the supplier in meeting this responsibility, including sub-contractors.
 Fairfield should not have to verify that the supplier has provided acceptable product.
 Suppliers shall develop effective quality systems based on either ISO-9001 or ISO/TS-16949
standards (latest revision).
 Suppliers must continually strive to improve product quality and manufacturing productivity to meet
increasing competitive pressures in modern world class industrial societies.
Each supplier must build on these principles to develop effective quality systems for our mutual success.
1.2 Fairfield Global Supplier Principals
Customer Satisfaction
Our purchasing goals are driven by customer satisfaction and customer requirements (Quality, Cost,
and Delivery). Global QCD targets are provided by your Global Commodity Specialist annually.
Quality
The Fairfield Quality Assurance department is responsible for supplier quality. We are striving for
zero defects in purchased goods and services. Quality is first in the purchasing process. The
improvement of quality will lead to the lowest acquisition cost and highest delivery performance of
every supplier.
Delivery
Our goal is 100% on time delivery. Our on-time delivery window is up to five working days early to
zero days late from the required due date.
Global total cost of ownership (TCO)
We expect our suppliers to provide us the best total cost of ownership on a global level. Fairfield
reviews TCO along with QD to choose the best supplier in all areas.
Supplier development
We respect our suppliers as independent entrepreneurs. We are actively involved in developing our
suppliers. Consistent and expedient feedback is our responsibility to provide to you to learn and grow
from any issues on our floor.
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Fairness
We make unbiased purchasing decisions based on facts and known criteria.
commitments and treat the supply base as we would want our customers to treat us.
We keep our
International activities
We are involved in creating competitive advantage through systematic international procurement
through our global purchasing network. It is strongly encouraged that all panel suppliers review the
ability to purchase globally and expand operations to LCC countries following our manufacturing
facilities.
Environmental responsibilities
We consider environmental issues while making purchasing decisions regarding recycling, waste
reduction, packaging and transportation.
Continuous Improvements
We continuously improve our structure and processes. Our global suppliers must do the same to
ensure our mutual success.
Employee Development
We continuously improve the technical and social competency of our employees. We urge our supply
base to do the same.
2. QUALITY SYSTEM REQUIREMENTS
All requirements are meant to clarify the basic elements that are essential for an effective quality system.
Each supplier must utilize procedures that build from this base to meet specific needs. Use of the ISO9001 or the TS-16949 standard in creating and following procedures is recommended.
Note: All suppliers must meet section 2.2-2.7 regardless of other waivers.
2.1 Quality Planning
The supplier’s system to control the product quality should be documented in a Quality Manual. The
manual should contain detailed procedures used to control product quality. Periodic reviews should be
conducted to update quality objectives and programs.
Fairfield requires advanced product quality planning (APQP), production part approval process (PPAP)
and/or control plans that document specific details ensuring the quality of parts supplied. This plan
should be submitted to Fairfield Quality Assurance for review along with “First Article” submission.
The supplier shall perform design and/or process failure mode affects analysis (FMEA) when required to
ensure manufacturability prior to production. These analyses shall be updated when design and/or
process changes occur as the result of previous failures.
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2.2 Drawing and Specification Control
It is the supplier's responsibility to assure that the latest revisions of all applicable drawings and standards
are available to, and fully understood by, all concerned. Any clarification or interpretation of drawings
and/or specifications should be initially directed to the Fairfield Supplier Quality Engineer.
2.3 Design and Process Change Control
Suppliers shall not make any changes to their processes, location, facilities, equipment, tooling, subsuppliers, material, product design (or any change which MAY affect product design or function) without
prior written approval from Fairfield Quality Assurance. The supplier shall maintain a file containing
written correspondence documenting effective dates of engineering and process changes. These records
are to be available for review by Fairfield Quality Assurance.
2.4 Supplier Organization and Personnel Qualifications
Those individuals responsible for Quality Control within the supplier organization shall be clearly
defined, and have the authority to ensure product quality is maintained. Provisions for the continuing
training and qualifications of personnel should be provided. This organization must be identified in the
Suppliers Quality Manual.
2.5 Subcontracted Material and Service
The supplier shall be responsible for assuring that the products and services purchased for use in Fairfield
products conform to Fairfield requirements. The supplier shall maintain adequate records for review by
Fairfield Quality Assurance, for both Quality Assurance and any Corrective Actions taken as appropriate.
2.6 Measurement and Test Equipment
The supplier must provide inspection and test facilities and equipment adequate for effective
measurement of product conformance to specifications. All measuring and test equipment, including
production tools and fixtures used as a medium of inspection, shall be calibrated prior to use, and at
established intervals, to ensure continued accuracy. Calibration shall be in accordance to internationally
or nationally recognized standards such as N.I.S.T. and be traceable to related control records. Control
records are to be maintained showing date and results of the last inspection and date of next scheduled
inspection. ISO/IEC 17025 certified calibration labs should be utilized as part of the supplier calibration
program.
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Tooling Equipment Maintenance
All tooling used in the manufacture of a Fairfield product shall be maintained in a condition that shall
ensure production of quality parts:
 Any supplier using Fairfield owned tooling is required to ensure capability of that tooling prior to
using it for Fairfield production.
 Tooling and checking fixtures should be updated to the latest print revision released by Fairfield.
This should be documented and traceable.
 The supplier shall have a maintenance program for production equipment that includes preventative
maintenance on a scheduled basis. Maintenance control records shall be maintained.
 Capability of production processes may be demonstrated by statistical or other acceptable methods of
verification. Documented control at SOP is to be stored for life of program.
 The use of Fairfield owned tooling does not relieve the supplier of the responsibility of producing
parts that meet all specifications.
2.7 Manufacturing Process Control
During the manufacturing process, the supplier should apply procedures and controls sufficient to
maintain the identity of materials, required specifications, and test results.
Elements required to enable process control includes, but are not limited to:

Instructions
Written processing, inspection or test instructions must be readily available and understood by
appropriate personnel.

Determination of Process Capability
The potentials for a process to consistently produce parts to specifications are ascertained by
determination of process capability. A minimum acceptable process will have capability equal to or
greater than 1.33 Cpk.
 Ongoing Process Control
Fairfield may identify specific product characteristics to be controlled in process using statistical
methods. When Fairfield has not identified characteristics to be subjected to Statistical Process
Control, the supplier, through knowledge of the production process and end use of the product, shall
identify significant characteristics and maintain statistical controls of these characteristics. When
required, inspection or test results indicating ongoing process control data should be documented for
review by Fairfield Quality Assurance.

Lot Control
Suppliers are expected to have lot identification control procedures in effect when materials and/or
process require lot segregation.
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2.8 Outgoing Product Control
The supplier must verify and document that his product conforms to Fairfield print and specification
requirements.
Verification can be demonstrated by any one or combination of the following:

Where statistical process control has been established
Maintaining in-process statistical control records indicating parts were manufactured with capable
processes. Periodic audits should be performed to confirm that in-process controls were adequate.
This is not considered sufficient if the prior operations have affected characteristics under statistical
control (i.e., flatness of a formed part that is then heat-treated). If the process is temporarily out of
control, additional inspection may be required until controls are re-established.

Where statistical process control has not been established:
Final inspection or test utilizing either 100% inspection or an appropriate, statistically valid
acceptance sampling plan is required when process capability has not been statistically validated.
Acceptance of product by any sampling plan does not relieve the supplier of the responsibility that
all parts must meet specifications. Also, documentation or records verifying acceptable outgoing
product quality shall be available for review by Fairfield. When requested by Fairfield,
documentation or records are to be included with and/or sent in advance of shipments.
2.9 Returned Material Analysis
Fairfield may require the supplier to perform analysis of returned failed material. Records shall be
maintained identifying the failure cause and the corrective action taken to prevent recurrence.
2.10 Product Identification, Protection and Preservation
The supplier must provide the required controls for positive product identification. These controls shall
ensure protection against damage, contamination and corrosion during manufacturing, prior storage, and
shipment. When applicable, the system shall also include storage control provisions for product having a
limited shelf life. Please note Fairfield requires the latest AIAG bar code label to be used at all times.
2.11 Record Retention Requirements
Unless otherwise specified, the supplier should retain records of inspection and test results for a minimum
of seven (7) years from date of product shipment to Fairfield Mfg. Co.
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3. NONCONFORMANCE TO SPECIFICATIONS
3.1 Detected at a Supplier Location
The supplier shall immediately determine the extent of the problem and take prompt action to correct the
condition and prevent shipment of any nonconforming material. If any shipments of materials with
suspected quality problems have been released, the supplier shall immediately notify the Fairfield Supplier
Quality Engineer. The Quality Engineer can then identify the suspect parts and the corrective action being
used to eliminate the problem in future shipments.
The supplier shall be responsible for all costs incurred by Fairfield associated with sorting and/or
reworking of suspect parts, as well as the freight and handling costs associated with their removal from the
Fairfield plant.
Special salvage operations required to correct nonconforming materials are to be approved in advance by
the Fairfield Quality Assurance Department. Samples must be submitted when required.
Notifications to Fairfield by the supplier of a nonconforming condition and corrective action, or request
for rework or deviation approval, shall be directed to the Supplier Quality Engineer. Contacts by
telephone are to be confirmed in writing to the Supplier Quality Engineer. Pending specific instructions
from Fairfield, the supplier shall hold the product involved from further processing and shipment.
3.2 Detected at Fairfield
The Fairfield Purchasing Department or the Fairfield Supplier Quality Engineer promptly notifies the
supplier to arrange disposition when nonconformance is detected by Fairfield.
It is the responsibility of the supplier to incur the costs in returning shipments to suppliers, sorting, and/or
reworking nonconforming material received at Fairfield. These costs can include material, shipping,
handling, Fairfield labor, and contracted services. In the event the supplier can not provide replacement
material to support production requirements, Fairfield notifies the supplier prior to commencing rework of
nonconforming supplier material.
Fairfield provides failure data to the supply base in a timely manner, normally within 1 working day. The
supplier shall be required to submit a written corrective action plan to Fairfield’s Quality Assurance
Department. Corrective actions are to be submitted in an 8D format. (see example in appendix A) This
plan shall include the effective dates and descriptions of measures taken to prevent recurrence of the
nonconformance. This initial or final plan is reviewed within 30 days. Verification of effectiveness to
corrective action taken must be identified prior to corrective action closure.
3.3 Detected Through Warranty Claims
If a supplier has furnished a nonconforming product that has resulted in warranty claims, the supplier may
be asked to reimburse Fairfield for the associated cost incurred. Reimbursement could include costs of the
product plus handling allowance, shipping, labor and administrative costs incurred by Fairfield. This is
not meant to define the respective rights and obligations of either Fairfield or the supplier with respect to
such matters as recall and campaign programs, epidemic failures, consequential damage claims, product
liability and the like.
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4. INITIAL SAMPLE REQUIREMENTS
Fairfield may require suppliers to furnish representative production samples with inspection and test
reports before first production shipments and after engineering change notices per the following table:
New Launches
Type
USA
Raw Casting
Level 4
Machine Casting
Level 3
Raw Forging *
Level 4
Blanked Forging *
Level 3
Machined Forgings *
Level 3
Brakes/Motors
Level 2
Fasteners / Bearings
Level 4
Steel Bar *
Matl. & Test certs. only
* Only pre-approved steel mills can be used.
ECR after launch
Type
Raw Casting
Machine Casting
Raw Forging *
Blanked Forging *
Machined Forgings *
Brakes/Motors
Fasteners / Bearings
Steel Bar *
USA
Level 4
Level 1
Level 4
Level 1
Level 1
Level 1
Level 1
Matl. & Test certs. only
Non-USA
Level 4
Level 5
Level 4
Level 5
Level 5
Level 2
Level 4
Matl. & Test certs. only
Non-USA
Level 4
Level 2
Level 4
Level 2
Level 2
Level 1
Level 1
Matl. & Test certs. only
Note: Customer supplied material follows the same criteria as purchased products.
4.1 Conditions Where Initial Samples are Required
Samples produced from production tooling shall be submitted under the following conditions:



Upon initial formal sampling “prototype” manufacturing.
Upon initial production of a part. (PPAP)
Whenever an approved process change occurs (see section 2.3).
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4.2 Initial Sample Inspection and Test
The supplier shall perform inspections and test necessary to ensure that samples conform to specifications.
This applies to dimensional specifications, chemical and physical specifications and any other
requirements specified or referenced on Fairfield drawings or purchase documents. All results shall be
reported.
Initial samples submitted because of engineering, process, tooling changes, or resubmitted due to
nonconformance, need only be inspected and tested for the characteristics affected, unless otherwise
specified.
Suppliers who are unable to perform the necessary inspection and tests within their facilities are
responsible for having these services performed by a reliable outside source. The sources must be
identified for all samples submitted. Any commercial/independent laboratory used by the supplier shall
be an ISO/IEC 17025 accredited laboratory facility.
4.3 Initial Samples Required: Quality, Quantity and Type

Dimensional and Appearance Samples
Unless otherwise instructed, the supplier shall provide the Fairfield Quality Assurance Department
with the required quantity of representative sample parts that have been inspected for compliance with
dimensional and appearance requirements.
If tooling involves duplicate fixtures or multiple cavity molds, dies, etc., one dimensionally inspected
part for each may be required.

Laboratory Samples
The supplier shall provide representative material samples required by Quality Assurance when the
dimensional sample cannot also serve as a material test sample. When required, the supplier shall also
provide prepared sections of castings, forging, weldments, heat-treated parts, plated parts, etc., used to
prove product integrity and compliance with specifications.
4.4 Sample Identification and Shipping Instructions
Sample parts and reports are to be packaged and shipped to Fairfield Mfg. Co. in a separate container
addressed to the “Quality Assurance Department." The container (shipment) should be clearly marked
“Quality Control Sample or (prototype sample)” and labeled with supplier’s name, part number, drawing
revision letter, and purchase order number.
4.5 Payment for Tooling
Tooling invoices are paid only after Fairfield Quality Department approves supplier’s production sample
or as specified on purchase orders along with an approved PPAP and first production run approval.
Please note that unless specifically noted by the purchase order all APQP documents including PPAP is
required.
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5. EVALUATION OF SUPPLIERS
5.1 Capability Rating
Fairfield evaluates a supplier's capability rating on whether the following factors are judged adequate to
manufacture product conforming to specifications and the potential exists for continual quality
improvement.
 Management commitment to provide quality product with continuing emphasis on improvements in
product quality.
 Quality systems and the extent to which they conform to Fairfield Quality System Requirements, or
alternately ISO/TS 6949:2002.
 Capability, capacity, and condition of the supplier’s physical manufacturing facilities and equipment.
Deficiencies noted during a capability evaluation shall be discussed with the supplier at the time of
the survey and could have an effect on future purchase negotiations and order placement.
5.2 Potential Suppliers
Fairfield may survey potential suppliers prior to placement of orders for product or related tooling. Order
placement shall be based on the supplier first obtaining a satisfactory capability rating.
5.3 Current Suppliers
Surveys to establish capability ratings may be initiated prior to placement of new business as a result of
quality performance records or if the product differs significantly from the product previously purchased.
5.4 Supplier Surveillance
Suppliers are expected to participate in periodic appraisals of their quality control systems, record audits,
and inspection of finished products. If required, the supplier’s measuring and test facilities are expected
to be made available to Fairfield and Fairfield’s customers. Suppliers must notify Fairfield of any major
change in the organization such as leadership, ownership, location, and or supplier modifications.
5.5 Supplier Quality Capability Rating System
The suppliers that are currently in the Fairfield Manufacturing Approved Rating shall be ranked equally
on Quality, Cost, and Delivery.



Quality of Products Delivered
All parts and materials are expected to arrive with zero (0) defects. The quality of products delivered
rating is measured in PPM and is based on the receiving inspection results, discrepant materials
reports, and warranty system results.
On-Time Delivery
This rating is based on delivering parts on the day they are due with an on-time window of up to five
(5) working days early, zero (0) days late to an agreed upon schedule. Anything less than 100% on
time shall deduct from the rating. Quotes are expected in 7 days. Engineering estimates for budgetary
purposes are required within 48 hours. Part of the delivery rating shall be based on the responsiveness
of quotes and other necessary business functions.
Cost:
Cost reduction targets are provided yearly by each buyer to your company. The percentage of
accomplishment to target shall be valued in this category.
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6. REVISION CONTROL
Section(s)
All
Appendix A
2.3
4.1
Description
Re-issue
as a new release
Removed Supplier survey
(was appendix. A)
Up-dated Supplier Corrective
Action form.
(was appendix. B)
Clarify that approval is
needed prior to All changes.
Add ref. section 2.3
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Approval
Date
Jim Klink
2006
Jim Klink
03/2012
Jim Klink
10/2014
QA.101 rev. 10-2014
APPENDIX A
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