Bell Ringer Volume 49, No 3 Clear Lake, South Dakota 57226 July 2015 Congratulations to the seniors from the class of 2015 who were recently awarded ITC and Dean E. Anderson scholarships! ITC is proud to award 22 - $600 scholarships to graduating seniors from our service area. Each year, ITC awards one scholarship to each school district and one to an open enrollment student. Since the first scholarship was awarded in 1997, ITC has awarded a total of $206,300 to local students to continue their education. Scholarship recipients must live in the ITC territory and plan to attend a post-secondary institution located in South Dakota or Minnesota. Selection is based on activities, honors and awards, citizenship, community involvement, academic achievement, and effort in application completion. Scholarship awards are determined by the respective high school officials from each district. Photos are continued on page three. Colleen Hieb Brookings Cody Fairchild Canby Connor Kirwan Castlewood Cole Acheson Chester Kandace Kolden Clark Erica Koenig Deubrook Nicholas Cook Deuel Shelby Kampmann Elkton Abigail Benning Estelline Taylor Knudson Florence Class of 2015 FRS Scholarship Simple, Honest, Clear By Jerry Heiberger, General Manager ITC Board President, Penny Krause (left) and General Manager, Jerry Heiberger present FRS scholarship to Carter Kasuske. This year the Foundation for Rural Service (FRS) scholarship program awarded 53 scholarships ranging from $1,500-$5,000 to rural youth across the U.S. to further higher education. There were more than 1,400 applicants. Each student is sponsored by a National Telephone Coop Assoc. (NTCA) member company. FRS funded $2,000 of the scholarship and ITC, as the NTCA member company, sponsored the remaining $500. ITC is proud to present this FRS scholarship to Carter Kasuske of Wentworth, South Dakota. Carter is an open enrollment student at Madison Central. This fall, he plans to major in Electrical Engineering at the School Of Mines and Technology in Rapid City. Bell Ringer As we enter the summer months, various projects we have been planning are really ‘heating up’! ITC’s construction crews and contractors are very busy plowing and installing new services throughout our service territory. Our main fiber-to-the-home project that involves the placement of new fiber cable in the towns of Bryant, Florence, Willow Lake, Hendricks, and around Lake Hendricks is underway. We were pleased to award this contract to Anderson Underground again this year. If you are a resident or business owner in one of these communities and have a question about the construction project, please feel free to contact us. We will have one of our resident engineers who are on-site with the crews stop by and visit with you and answer any questions you may have. While crews are busy outside, many of the “office staff” are already developing plans for the construction seasons of 2016 and beyond. We normally attempt to look five years into the future and set our goals and budgets accordingly. If all of our plans materialize as we hope, 2016 will be an extremely busy construction season. We are planning to have two major outside plant contracts completed next year. The first of these two projects will include replacing the old copper cables in the towns of Astoria, Brandt, Chester, Nunda, Sinai, Toronto, and Wentworth. The second project would include Goodwin town and rural, and Willow Lake rural. In addition to the two outside plant contracts, we are also planning major improvements to the intracompany transport and data networks. These upgrades are necessary to meet the ever increasing growth of our members’ voice, video, and data communications needs. If the final plans are approved by the ITC Board of Directors, this would be the first time we would have two major outside plant construction projects and transport/data projects ongoing during the same year! The projects mentioned above are primarily being funded by what we refer to as our Rural Utilities Service (RUS) “D” loan. This loan was initially intended to include the majority of the projects we have done within the past couple years, and those mentioned above. Our conservative approach and favorable pricing on earlier contracts will allow us to replace the cables in both Goodwin and Willow Lake rural areas with these loan dollars – definitely an added bonus! Plus, we will complete all of these projects one year ahead of our original schedule! Once these projects are complete, and the “D” loan monies are exhausted, you might ask what is next. As I stated earlier, we are constantly anticipating our future needs and planning for the next five years. This continual planning process requires us to start the process of applying for another RUS loan. One aspect of this planning process involves the financial analysis and projection that must be considered. Simply put, can we afford the additional debt to complete the fiber build out to the remaining members of ITC? Although we may have upgraded the majority of our members’ cables with fiber, it is our ultimate goal to have 100% fiber connectivity to all of our members within the foreseeable future. We will continue to strive to meet that goal and meet all of our members’ needs now and in the years to come. I hope everyone has a safe and enjoyable summer! Please remember to drive carefully through all construction zones this season. New Faces At ITC (USPS # 155-720) 312 Fourth St W PO Box 920 Clear Lake, SD 57226-0920 http://itc-web.com 1-800-417-8667 * Published monthly for $.25 * Periodicals postage paid at Clear Lake, SD Kathy Weitala, Editor Postmaster: Send address changes to: Interstate Telecommunications Cooperative, Inc. P.O. Box 920 Clear Lake, SD 57226-0920 Carl Schoeman ITC would like to welcome Carl Schoeman. Carl is an Internet Systems Technician. He grew up in South Africa but currently lives in Watertown, SD. Carl has an AAS Cisco Networking degree from Lake Area Tech in Watertown, SD. Carl and his wife Shari have two kids. In his spare time, Carl enjoys working on the house and gardening. Quade Slovek ITC also welcomes Quade Slovek. Quade is our newest Construction Technician. He is currently living in Clear Lake, but is originally from Wanblee, SD. Quade was previously an Outside Plant Intern with Golden West in Martin, SD. He enjoys hunting and fishing in his spare time. Welcome Quade! Scholarship Winners Continued... Cooperatively Speaking By Holly Stormo, Marketing Communications Specialist By Holly Stormo Marketing Communications Specialist itc-web.com Katey Roggenbuck Grant-Deuel Malorie Anderson Hamlin Anna Digre Hendricks Andrea Kramer Henry Carter Kasuske Madison Central Mikayla Wendland Milbank Karee Wicks Rutland Siri Tvedt Sioux Valley Gregory Althoff Waubay Skyler Carlson Waverly/SShore Kyle Johnson Webster Mikayla Prouty Willow Lake Part 1 Have you checked out the ITC website lately? There is a lot of information there waiting for you to check out. Today we will talk a little about TV. First of all, click the ‘Services and Products’ tab at the top of the home page to find all the services ITC offers. Then click ‘Television’. If you are looking for remote programming, click on the ‘Best Seat TV Support’ box on the right side of the Television page. From there you can click on your remote. You will also find some additional information regarding your remote and TV set-top box. Besides support, there is also information on the Community Access Channels, ITC Sports & Events Network, and Watch TV Everywhere. One of the coolest things about the website is the ‘Find Services’ drop down menu. When you select this, you can choose the town you live in and whether you are in town or rural. You will also have a list of the primary services offered to you. For those who are looking for an updated channel card, you will find one for your area here as well! These are some TV highlights from our website. Look for some Internet insights next month! ITC offices will be closed on July 3 for the holiday. Have a wonderful 4th of July! Periodical Postage Paid At Clear Lake, South Dakota 57226 Internet 911 By Lonny Dockendorf, Internet Systems Technician It doesn’t matter what profession you’re in; you’re often faced with a challenge that you just can’t seem to remain on top of consistently. As an Email provider, one of the biggest challenges we face at ITC is the ongoing strife against the omnipresent evil doers that continually try to bombard our Inboxes with unsolicited email. We deploy some of the most aggressive and advanced SPAM filtering technologies that exist. There are thousands of junk emails that are intercepted and discarded by our filters every day. However, every now and then, bogus messages make it through the filter. Fraudsters often disguise themselves as an authentic company or organization that the intended recipient already knows. An example might be a bank, an Internet service provider, or even a government agency. Because they look familiar, they can potentially lure personal information out of targeted individuals. Messages of this variety are called phishing messages. Let’s take a look at some of the telltale signs of a phishing message. -One of the most common signs is if the message contains poor spelling and/or grammar. If a company does send out a message, it is usually reviewed and edited by multiple persons to ensure proper grammar. If a message is filled with poor grammar or spelling mistakes, it likely didn’t originate from the supposed company. - Beware of embedded URLs. Never click on any of the links within a suspect email. Often the URL in a scamming message will appear to be perfectly valid on the surface; however, they can direct an unsuspecting victim to an unsafe website. - Check the email address from which you received the email. Phishing messages are regularly sent from an email address that you’re unlikely to know. If you do not recognize the address or the affiliated name, it’s probably best just to delete the message. - No matter how official an email message looks, it’s always a bad sign if it asks you to divulge personal information such as credit card numbers, passwords, SSN’s, etc. For example, your bank doesn’t need you to email them your account number. They already know what it is. - Scammers regularly use phrases and keywords designed to prey on human emotion. Phrases such as “Urgent Action Required” or “Your Account has been Compromised” tend to grab our attention and induce us into making quick decisions. Beware of this type of message! If you find yourself questioning the legitimacy of an email, chances are, it’s a scam. If the message is from someone you do know, follow up with them directly via telephone to verify whether or not it is real. Remember, always proceed with caution. If you are ever in need of help with verifying the validity of a message, feel free to call our Internet Help Desk any time at 1.888.217.5718. Remit Top Portion Of Bill With Payment When sending payment to ITC , customers should return the TOP portion of the bill that says, “PLEASE TEAR ALONG PERFORATION AND REMIT WITH PAYMENT.” Important Dates Bills are mailed on the first of each month, and payment is due on the 19th of that month, unless otherwise indicated on the “Due Date” portion of your statement. Prompt payment is required. NO PAYMENT ARRANGEMENTS WILL BE GRANTED. June 30-------------------Bills mailed from ITC July 17 --------------------------Payment due July 17 ------------------ Final notices mailed Aug 11------------------------ Disconnect day for the following prefixes: 272, 275, 277, 368, 479, 483, 489, 542, 548, 586, 629, 693, 794,795, 826, 832, 873,874, 876. Aug 13 ---------------------- Disconnect day for the following prefixes: 345, 432, 438, 532, 623, 625, 628, 676, 756, 758, 783, 784, 785, 793, 947. If you are a Coop member and an amateur photographer, send us your photos! ITC’s Directory Cover Contest, for the 2016 Phone Book, begins July 1 and runs through September 4. The winner receives a $50 credit on their bill and their photo on the cover. The second place receives a $25 credit on their bill. Some things to remember: You can submit up to six photos that print at least a 300 resolution or dpi. The pics must be recent and taken in the ITC territory - no people, no pets. Please include your name, phone number, and description. Email to photo@ itctel.com. For more info call 1.800.417.8667 and ask for Kathy.