Powering Down: Green IT in Higher Education Mark C. Sheehan, ECAR with Shannon D. Smith, ECAR ECAR Research Study 2, 2010 4772 Walnut Street, Suite 206 • Boulder, Colorado 80301 • educause.edu/ecar This research study is available online at the ECAR website (www.educause.edu/ecar). The content of this study is restricted to authorized ECAR subscribers and to those who have separately purchased this study. The username and password below are required to gain access to the online version and are to be used only by those who ay legally access the content. Username: ERS1002 Password: GreenIT0410 4772 Walnut Street, Suite 206 Boulder, Colorado 80301 educause.edu/ecar Powering Down: Green IT in Higher Education EDUCAUSE is a nonprofit association whose mission is to advance higher education by promoting the intelligent use of information technology. The mission of the EDUCAUSE Center for Applied Research is to foster better decision making by conducting and disseminating research and analysis about the role and implications of information technology in higher education. ECAR will systematically address many of the challenges brought more sharply into focus by information technologies. Copyright 2010 EDUCAUSE. All rights reserved. This ECAR research study is proprietary and intended for use only by subscribers and those who have purchased this study. Reproduction, or distribution of ECAR research studies to those not formally affiliated with the subscribing organization, is strictly prohibited unless prior written permission is granted by EDUCAUSE. Requests for permission to reprint or distribute should be sent to ecar@educause.edu. Green IT in Higher Education ECAR Research Study 2, 2010 Contents Foreword ............................................................................................................................... 5 IT, Energy, and the Environment • Doing Well by Doing Good? • Many People to Thank Chapter 1 Executive Summary.................................................................................................. 9 Defining Environmental Sustainability • Methodology • Key Findings • Conclusion Chapter 2 Introduction and Methodology ............................................................................. 21 Green IT Concepts and Definitions • Study Scope and Objectives • Research Approach • Overview of Respondents • Study Organization Chapter 3 Institutional Environmental Sustainability: The Basics ............................................. 31 Key Findings • The Institutional Context • Planning and Education • Organization • Summary and Implications Chapter 4 Institutional Environmental Sustainability Initiatives................................................. 47 Key Findings • Tracking Energy Usage • Institutional Involvement • Summary and Implications Chapter 5 Central IT’s Role in Greening the Campus............................................................... 61 Key Findings • The Organizational Context • Organization • Summary and Implications Chapter 6 Central IT Environmental Sustainability Initiatives.................................................... 77 Key Findings • Tracking Central IT Energy Usage • Central IT Involvement • Drivers and Barriers • Central IT’s Support for Institutional Initiatives • ES Initiatives in the Central IT Data Center • Summary and Implications Chapter 7 Distributed IT and Environmental Sustainability..................................................... 103 Key Findings • Distributed IT Resources and Support • Refresh Cycles and Sustainable Workstation Options • Summary and Implications Chapter 8 Knowledgeability and Participation...................................................................... 119 Key Findings • Individuals’ Knowledgeability about ES Issues • Participation in IT-Related ES Initiatives • Summary and Implications Chapter 9 Assessing Progress............................................................................................... 127 Key Findings • Moving Toward Greater Environmental Responsibility • Change in Specific Practices • Pride in the Institutional Stance on ES • Summary and Implications 3 Green IT in Higher Education Chapter 10 ECAR Research Study 2, 2010 Higher Education IT and the Coming Green Revolution........................................ 147 The Cost of Carbon-Based Power • Higher Education’s Role in the Sustainability Movement • Picking the Low-Hanging Fruit • Quantifying a Shrinking Footprint • In Search of a Footprint • Low-Energy Technologies to the Rescue? • Life in a Carbon-Controlled Economy • Conclusion 4 Appendix A Institutional Respondents to the Online Green IT Survey....................................... 163 Appendix B Interviewees in Qualitative Research..................................................................... 167 Appendix C Supplementary Tables.......................................................................................... 169 Appendix D Bibliography......................................................................................................... 173 Green IT in Higher Education ECAR Research Study 2, 2010 Foreword The EDUCAUSE Center for Applied Research (ECAR) was launched on January 1, 2002, to create a body of research and analysis on important issues at the intersection of higher education and information technology (IT). ECAR is fulfilling its mission through a program of symposia and the publication of biweekly research bulletins, detailed quarterly research studies, occasional papers, executive roadmaps, and case studies. These publications are designed to highlight effective practices, lessons learned, and other insights from the practical experience of campus leaders. Since ECAR’s inception, 15 symposia have been held, and more than 400 research publications have been issued. IT, Energy, and the Environment In 2007, the leaders of the United Nations’ Intergovernmental Panel on Climate Change (IPCC) were awarded the Nobel Peace Prize for their assessment of the physical science basis of global climate change.1 That report concluded that climate change of global and possibly irreversible scope and nature were the result of rising atmospheric concentration of carbon dioxide (CO2), and that human activity was accountable for this rise in CO2. The implications of this climate change on future climatic conditions range from very bad to dire, depending on which end of the statistical planning ranges you use. Between January 2002 and July 2008, mid-grade gasoline in the USA rose from $1.15 per gallon to over $4.15.2 In 2001, more than 1.5 million Californians lost power in their homes and businesses and the state suffered months of so-called rolling brownouts due to both real and Enron-constrained energy supplies. Energy has always factored heavily into the political economy of the world. As energy supplies dwindle, and as emerging nations fan demand for energy to drive their growing economies, prices rise, interruptions in energy supply abound, and political and military tensions escalate. Many, with justification, view the current conflict in Iraq as revolving largely around U.S. needs to secure supplies of oil. A great many futurists identify the quest for energy (and water) as the defining issue of this new century. Whether the issue is energy security or climate change, both roads lead to the same destination. Against this backdrop, a group of college and university presidents and chancellors expressed their deep concern “about the unprecedented scale and speed of global warming and its potential for large-scale, adverse health, social, economic and ecological effects.” These leaders acknowledged the scientific consensus of the IPCC and “the need ©2010 EDUCAUSE. Reproduction by permission only. 5 Green IT in Higher Education to reduce the global emission of greenhouse gases by 80% by mid-century at the latest, in order to avert the worst impacts of global warming and to reestablish the more stable climatic conditions that have made human progress over the last 10,000 years possible” (http://www.presidentsclimatecommitment .org/about /commitment). Arizona State University President Michael Crow argued that “more than ever, universities must take leadership roles to address the grand challenges of the twenty-first century, and climate change is paramount amongst these.” Today, nearly 700 college and university presidents or chancellors have signed the American College & University Presidents’ Climate Commitment, pledging to engage in a wide variety of campus activities to reduce their institutions’ carbon footprint, to lower their use of energy, and to minimize waste. At the precise time when our awareness and consciences have focused on the political economics of sustainability, experts such as Simon Mingay, research vice president at Gartner, began to publish analyses that concluded that PCs’ and servers’ contribution to the atmosphere’s greenhouse gas load “is probably in excess of 2 percent.”3 This breathtaking estimate does not include the cost of cooling data centers. The energy footprint left by computing and communications is complex and controversial. Nevertheless, it is quite simple to assert that the contribution of the IT infrastructure and its use to CO2 buildup and energy consumption is significant (and growing!). Well-known author Nicholas Carr has calculated that maintaining an avatar in Second Life requires 1,752 kilowatt hours of electricity per year. That is almost equivalent to the total annual electrical usage of the average Brazilian. John Buckley, managing director of carbonfootprint.com, a British environmental consultancy, puts the CO2 emissions of a Google search at between 1g and 10g. Simply running a PC generates between 40g and 80g of CO2 per hour, he says. By 6 ECAR Research Study 2, 2010 comparison, boiling a kettle of water produces about 15g of CO2.4 Clearly the higher education IT community can make an important and lasting impact in the institutional—and global—sustainability effort. Doing Well by Doing Good? Kathleen Schatzberg, president of Cape Cod Community College, argued that “we are in the middle of one of those rare moments when the right thing to do is also the economically smart thing to do.” In 2007 and 2008, as energy costs soared, green IT became the darling of the consulting industry—the proverbial “next big thing.” IT leaders in industry and in higher education began to examine and implement a variety of green practices in the following areas: •• managing data centers, including equipment selection, cooling of facilities, and reconfiguring data center floor layouts; •• virtualizing and consolidating servers and storage devices and using alternative storage tactics; •• eliminating energy leaks; •• using innovative and more efficient cooling methods; •• exploring alternative energy sources, including renewable energy, for data centers; •• managing end-user computing, including equipment choices, degree of consolidation, and energy practices; •• altering purchasing practices for IT assets to include sustainability criteria; •• encouraging their organizations to adopt energy-saving settings on their computers; and •• encouraging proper disposal and recycling of IT assets. By the middle of 2008, gasoline prices had retreated on the heels of a storm of protest from angry consumers, and the policy accents on sustainability and climate change shifted in the U.S. presidential election. The bursting Green IT in Higher Education of the global real estate balloon, the failure of financial derivatives and other investment intermediaries, and the freezing of the global credit system in the fall of 2008 rapidly overtook energy and environmental issues on the top of everyone’s mind. The survey that underpins this study was conducted against this backdrop. That said, the questions that suffuse the ECAR study of green IT are rooted in the most basic question of whether one can indeed do well by doing good. Are green IT investments and practices actually good for business? Do they lower the cost of delivering institutional IT services? Is higher education making the necessary investments, accounting for the changes in either greenhouse emissions or costs, and making the economic and public policy case for sustainability? Is higher education gaining traction on the President’s Climate Commitment, or has attention been forced to shift to the more urgent need to attend to dwindling endowments, diminished access to capital, and declining revenues and affordability? Is the IT role in campus energy utilization and its potential role in enterprisewide energy management either being championed by IT leaders or understood by the campus as a whole? Is IT even a player in higher education sustainability? Does one’s status as a player derive from a presidential commitment, or are members of the IT community in higher education themselves committed to making a lasting contribution in this area? And finally, are the IT efforts in this area largely focused on reforming practices and investments within the campus IT organization’s direct control, or is the IT organization reaching out to bring “energy smart” thinking and practices to the institution as a whole? One can, in fact, imagine IT being part of an organization accountable for developing institution-wide metering, monitoring, and management systems that tune the institution constantly from an energy and emissions standpoint. Similarly, the IT ECAR Research Study 2, 2010 organization can be the standards-setting entity with regard to computer equipment purchases and life-cycle management. Many People to Thank The ECAR study of green IT was an ambitious undertaking, and, as always, there are many people to thank. In the course of this work, we are always reminded that this ECAR research is community-enabled research— impossible to perform without the contribution of so many from the EDUCAUSE community. Principal investigator Mark C. Sheehan is both a tireless and indefatigable analyst and an artful writer. He is passionate about this topic and managed this assignment with care and commitment. The results are evident. In this case, we had tremendous community support from the beginning. University of California, Irvine Vice Chancellor Wendell Brase and University of Nebraska–Lincoln CIO Mark Askren consulted early on the design of our research and survey, and helped us understand the data that underpins the study. In this instance, 261 college and university leaders completed surveys describing their institutions’ practices and plans in this arena. Thirty-one senior practitioners participated in structured interviews to deepen, validate, or temper our interpretations from the quantitative analysis. We are especially grateful to David Bodnar of the University of Colorado, Joyce Dickerson of Stanford University, Larry Levine of the University of Colorado, Shannon Roberts from the University of Colorado, Ken Schuetz of the University of Colorado, and Randall (Randy) Stiles of Colorado College. These professionals represented campus IT, sustainability, and facilities management organizations in a meeting to review preliminary findings. Their diverse views made a big difference and we are indebted to them. To enrich this particular study, we have added two case studies. At Adelphi University, ECAR Fellows Bob Albrecht and Judith A. Pirani reviewed what they concluded was 7 Green IT in Higher Education a holistic approach to successful green IT adoption. Adelphi recognized the need to reengineer many of its business processes, and its CIO seized this opportunity to introduce green IT practices as his staff worked with functional departments across campus to streamline the ways they did business. They made impressive gains in power management and paper consumption. The Adelphi story is also a leadership story, with green IT momentum coming from Jack Chen, their CIO; Gayle Insler, Adelphi’s Provost; Bill Pronto, the Vice President for Administration; and Tim Burton, Adelphi’s Senior Vice President and Treasurer. Judith and Bob also reviewed the ambitious planning work going on at BCNET among six to eight higher education entities engaged in a detailed analysis of the feasibility of virtualizing the University of British Columbia’s Optical Regional Advanced Network (ORAN)—which links researchers, scientists, and educators across the country and around the world—to increase security, provide exciting new functionality, lower energy consumption, and contribute in positive ways to the ambitious British Columbia goals for reducing emission of greenhouse gases. Jay Black, CIO at Simon Fraser University; Ted Dodds, Vice Provost–Information Technology of the University of British Columbia; and Michael Hrybyk, executive director of BCNET, were extraordinarily helpful to ECAR. Of course part of the village it takes to produce an ECAR study is close to home. In the spirit of “no one knows your faults like your family,” Bob Albrecht, Phil Goldstein, Judith Pirani, Gail Salaway, Toby Sitko, Shannon Smith, Don Spicer, Ron Yanosky, 8 ECAR Research Study 2, 2010 and I engage in the collegially self-critical processes of survey design and testing, hypothesis development, and reviews of research prospectuses and data analyses. We buddy-check one another’s statistical analyses and even check the links in each other’s footnotes. It is a remarkable team that shares a passion for excellence and a collegiality that is palpable. We are joined in this effort by a great many on the EDUCAUSE staff. Lisa Gesner leads our efforts to reach out to the membership for survey participation and with other key communications. Gregory Dobbin, Susan Gollnick, and Nancy Hays oversee a complex team of editors, compositors, web designers, and printers who translate the investigators’ work into really readable products. There are many more to thank. I hope they know how much we depend on them and appreciate them. Richard N. Katz Boulder, Colorado Endnotes 1. Climate Change 2007—The Physical Science Basis, Susan Solomon et al., eds. (Contribution of Working Group I to the Fourth Assessment Report of the Intergovernmental Panel on Climate Change, February 5, 2007), http://www.ipcc-wg1 .unibe.ch/publications/wg1-ar4/wg1-ar4.html. Lead investigator and Nobel Prize winner Susan Solomon spoke at the 2007 ECAR summer symposium. 2. U.S. Department of Energy, http://www.eia.doe .gov/oil_gas/petroleum/data_publications/wrgp/ mogas_history.html. 3. Elana Varon, “Why Green IT Is Better IT,” CIO.com, March 28, 2007, http://www.cio.com/article/100557/ Why_Green_IT_is_Better_IT. 4. Jonathan Leake and Richard Woods, “Revealed: The Environmental Impact of Google Searches,” Times Online, January 11, 2009, http://technology .timesonline.co.uk / tol /news / tech _ and _web/ article5489134.ece. Green IT in Higher Education ECAR Research Study 2, 2010 1 Executive Summary G reen IT has always been a good idea. Conspicuous consumption of resources and profligate production of waste might make sense if energy, raw materials, and landfill space were unlimited, but those conditions have never really existed on this planet, however much the behavior of our species implied they did. Yet despite its importance, widespread environmental awareness—“green” thinking—is a relatively recent phenomenon, and its application to information technology (IT) has so far fallen short of its potential. Even in higher education, the IT organization is seen as a junior partner, at best, in the institution’s overall sustainability efforts. Environmental sustainability (ES) imperatives have become stronger in the past several years. Climate Change 2007, the report of the Intergovernmental Panel on Climate Change,1 made it clear that global warming is a real phenomenon caused in large part by greenhouse gas emissions. It became a matter of conscience for individuals and institutions to change their practices to minimize those emissions. At about the same time, an unprecedented spike in fuel prices stimulated a similar set of changes, motivated more by economics than by conscience. Although prices have dropped since then, $4-pergallon gasoline was a wake-up call that still rings in many ears and continues to influence institutional budgets and policies. Finally, the global recession beginning in late 2008 has eroded endowments, strained governmental budgets, and jeopardized many social services, including higher education—with mixed results for green IT initiatives. IT is a major consumer of energy and, to the extent that the energy it uses is derived from nonrenewable resources, is a net contributor of greenhouse gas emissions and other forms of waste. Gartner Inc. estimates that the IT industry overall is responsible for 2% of global CO2 emissions, which is equivalent to the impact of the airline industry.2 Gartner also estimates that “potential power cost and CO2 emission reductions of 50% are available...by better managing the power usage of PCs, monitors, and printers—for instance, by encouraging employees to turn them off.”3 Clearly, each college or university IT organization has a role to play in the institution’s efforts to combat global warming, reduce expenditures on energy, and become more efficient in its use of natural resources and manufactured goods. Until now, very little has been published to summarize green IT practices in higher education. While the literature provides anecdotal information from individual institutions, little compilation of current practices has been done, and advice based on objective evidence ©2010 EDUCAUSE. Reproduction by permission only. 9 Green IT in Higher Education is rare. This ECAR study fills the void with information about the positions that institutions and IT organizations have taken on green IT and ES in general, the initiatives they have taken on, and the influence of both of those factors on environmental outcomes. The most fundamental finding of our study is that campus IT units are being good citizens in the quest for environmental sustainability in higher education, but they are not taking the lead. Enthusiasm about sustainability runs high, and most institutions have green initiatives under way. Hundreds of college and university presidents have signed a formal commitment to reduce greenhouse gas emissions, and nearly all institutions are serious about recycling. But CIOs and other executives very often lack the basic information about baseline and ongoing energy use that they need to inform the ES initiatives they take on. They point to a lack of funding for their organizations and for their ES initiatives as the biggest barriers they face in greening their own operations, and they often report that the strategic guidance the institution provides in this area is insufficient. Not surprisingly, ES outcomes are disappointing: While business activities appear to be greening a little, instructional and research activities are lagging. IT practices specifically, but also to more general activities taking place in business, instructional, and research contexts. Defining Environmental Sustainability Our study was primarily concerned with the steps institutions and, in particular, IT organizations are taking to reduce their carbon footprint and their contribution to the e-waste stream. We also sought evidence that IT is no longer just a collection of expensive devices that consume electrical power, but is becoming a source of clean, energy-efficient alternatives to traditional practices whose costs are becoming unsustainable. Areas of survey coverage, which map roughly to the organization of this study report, include: •• The institution —the way ES efforts are organized at the institutional level, and the status of a selection of broad ES initiatives. Two generally interchangeable terms refer to environmentally sound practices. Sustainable practices are those that can be carried out repeatedly and over long time spans without lasting negative consequences. Increasingly, the term is applied to practices that impact the natural environment, but historically it has also been used to describe purely financial practices. Green practices or initiatives are typically those that are in harmony with the ideals of the environmental movement, are good for the planet, and are environmentally sustainable. In this study, we apply both terms to 10 ECAR Research Study 2, 2010 Methodology To study green IT in higher education, we took a multipart approach that consisted of •• a literature review to define issues, examine ES practices, and establish research questions; •• consultation with higher education IT administrators and ES experts to identify and validate survey questions; •• a quantitative web-based survey of EDUCAUSE member institutions that received 261 responses, 77.8% of which were from the institutional ClO or equivalent; •• qualitative interviews with 26 higher education IT leaders and staff; and •• two case studies, one examining the integration of ES into institutional strategies at Adelphi University and one detailing the process a consortium of British Columbia institutions has undertaken to optimize their use of environmentally sustainable power sources for a green data center. Key Findings Green IT in Higher Education The central IT organization —the way ES efforts are organized within the central IT organization and the central IT data center, and the status of IT-related initiatives. •• Distributed IT—ES initiatives applied to IT facilities and desktop computers that central IT does not control. •• Grassroots support—how well informed about ES issues campus constituents are and how their participation in IT-related ES initiatives has changed recently. •• ES outcomes—an assessment of progress toward the goals of institutional ES and green IT. In the following sections, we summarize and synthesize our main findings. •• A Green Bandwagon? Whether one’s politics are red or blue, the dominant color of the next few years is likely to be green. Good public relations these days require that colleges and universities project responsiveness to environmental concerns, and many of them find they are looked to as sustainability leaders in their communities. Our respondents signaled broad acceptance of this role; three-quarters agreed that their executive leaders, students, and CIOs placed high priority on ES initiatives. Further, most characterized their institutions and central IT organizations as being “actively engaged” in ES initiatives. Despite this strong show of interest, however, only 4 in 10 respondent institutions’ chief executives had signed the American College & University Presidents’ Climate Commitment. The commitment makes institutions accountable, in a highly visible way, for achieving well-planned, measured carbon-emission goals. We suspect most nonsignatories realize that such goals are out of their institution’s reach at present. When it comes to strategic planning for ES, however, it appears that comparatively little progress has been made. A completed ECAR Research Study 2, 2010 plan was in place at only a quarter of institutions and in a tenth of central IT organizations. At both levels, just under half reported plans in progress. (As a predictor of findings we will discuss below, approximately 1 in 10 respondents did not know the status of their own institution’s ES strategic plan.) A lack of planning doesn’t imply a lack of activity, but it does suggest that many of the ES efforts being made at institutions without plans lack the executive imprimatur that often tips the balance between interest and commitment. Green is a dominant color in another sense, as well. In the United States, at least, green is the color of money, and in these recessionary times financial issues have taken very high priority indeed. For both the institution and central IT, ES has the earmarks of an unfunded mandate. Only about half of our respondents reported the establishment of an institutional sustainability office to provide guidance and stability to those efforts; about two-thirds reported the less expensive approach of establishing an environmental sustainability committee. At the central IT level, guidance of ES initiatives is even less structured. Fewer than 1 in 10 IT organizations had assigned a full FTE or more to oversee ES initiatives, and fewer than a quarter had an internal committee whose charge included ES. Clearly, most institutions are feeling economic pain. Three-quarters of respondents told us their institution’s financial position had worsened, at least somewhat, in the 12 months prior to our survey. When asked to choose the top-three barriers to their central IT organizations’ ES efforts, respondents most frequently identified lack of adequate funding for central IT overall and for central IT’s ES initiatives in particular. One-third of respondents indicated that economic pressures had affected their institutional and central IT ES initiatives, despite the fact that what is good for the environment is often good for the pocketbook as well. 11 Green IT in Higher Education ECAR Research Study 2, 2010 Where the Action Is Perhaps because concerns about it predate recent concerns about energy and climate, recycling of decommissioned IT equipment (e-waste) was the most active initiative, with most institutions’ central IT organizations involved in it. Concerns about the climatic consequences of electrical energy production and about erratic changes in energy costs are obvious drivers of many other initiatives. While it may be unrealistic to imagine a future in which less energy is used, efforts to minimize growth in total electrical energy consumption are practicable, and strong majorities reported that both their institutions and their central IT organizations had initiatives under way to do so. One practical action is to purchase devices (not just IT devices) that have ENERGY STAR certification, indicating low energy consumption as compared with similar devices. Initiatives to purchase ENERGY STAR devices Naturally, our respondents— mostly CIOs—were most knowledgeable about the initiatives under way in their own organizations (see Figure 1-1), and in the central IT data center “Don’t know” responses approach or exceed 10% for only two central IT initiatives but were more common for our questions about institutional initiatives and were very common (between 20% and 40%) for our questions about distributed IT initiatives. This, along with our finding that a tenth of CIOs don’t know the status of ES strategic planning at the institutional level and other findings discussed below, builds a convincing case that when it comes to ES initiatives, many CIOs either choose to “tend their own gardens” or are simply not included in initiatives occurring outside their own units. Recycle e-waste (N = 260) 88.1 Minimize growth in electrical energy use (N = 260) 84.2 Purchase ENERGY STAR products (N = 259) 66.0 Convert to digital documents (N = 257) 62.6 Adopt virtual classrooms (N = 259) 32.2 Adopt telecommuting (N = 256) 31.3 Adopt alternative sources of electrical power (N = 260) 10% 33.6 0.4 1.2 0.8 10.5 0.4 68.4 69.2 2.7 67.7 20% 30% 40% 50% 60% Percentage of Institutions Under way or completed No such initiative Don't know 12 3.9 57.4 23.1 0% 25.1 64.1 28.1 Comply with LEED standards (N = 260) 0.0 36.2 35.1 Purchase EPEAT products (N = 258) 0.4 15.8 71.0 Videoconference to reduce travel (N = 259) Figure 1-1. Status of the Central IT Organization’s Environmental Sustainability Initiatives 11.5 9.2 70% 80% 90% 100% Green IT in Higher Education were in place at most institutions and in most central IT organizations. Videoconferencing to reduce staff travel and conversion from paper to digitally imaged document storage were also commonly reported. The more common initiatives are inexpensive to implement or are worth some up-front costs because in the long run they save money in various ways. Far fewer respondents reported undertaking initiatives in which change is more expensive or is harder to achieve because the issues the initiatives raise are complex and embedded in institutional culture. Among the 10 institutional and central IT initiatives we asked about, three that were seldom under way were adopting virtual classrooms, purchasing EPEAT-certified computers and monitors, and adopting telecommuting as an energy-saving way for employees to work. The first involves changing entrenched instructional paradigms; the second involves changing established purchasing paradigms for IT devices, where the trade-offs between capability and energy consumption may be more difficult to reconcile than for, say, ENERGY STAR refrigerators; and the third involves changing traditional human resource paradigms. Where change is expensive, fewer undertake it. Included among the least pursued institutional and central IT initiatives was the adoption of alternative (clean/renewable) sources of electrical power. For most institutions, decisions about electrical power sourcing involve very few decision makers who often have very few viable options. At present, the financial costs (and sometimes the logistical costs) of switching the institution to a green energy supplier are usually prohibitive. However, with the advent of regulations involving a carbon tax or a carbon emissions cap-and-trade scheme, we could see the scales tip rapidly in favor of green energy sources. At a very practical level, the central IT data center is fertile ground for a variety of low-cost ECAR Research Study 2, 2010 ES initiatives, but in contrast to other domains, we found that the more popular data center initiatives were ones that required up-front capital investments. Most respondents said local storage for servers was being centralized onto storage area networks and the like, and a similar proportion said the number of data center servers was being optimized through consolidation and virtualization. A small majority was also upgrading air temperature management gear. While these four initiatives are likely to result in long-term cost savings, start-up for them is capital intensive, and we were surprised that in difficult financial times they were so pervasive. Initiatives that cost less but involve logistical or behavioral changes in the data center were much less popular. We had imagined the “low-hanging fruit” of data center ES initiatives to be softer initiatives that are mentioned frequently in the green data center literature, such as raising machine room thermostat settings, reducing machine room illumination, making greater use of outside air for cooling, and reengineering floor vents. Among the softer initiatives, the only one undertaken by a majority was repositioning of servers into alternating hot and cold rows to make cooling more efficient. About half of our respondents said their institutions had departmental IT facilities not managed by the central IT organization. As mentioned above, many respondents were unaware of ES initiatives under way in these distributed facilities, but among the 100 who were able to speak to them, majorities reported initiatives under way to recycle e-waste, optimize numbers of ser vers through vir tualization and consolidation, and aggressively manage PC power consumption. Departmental efforts to replace CRT monitors with LCDs were well under way for most units at a majority of respondent institutions, with efforts to replace desktop computers with energy-efficient laptops trailing somewhat. 13 Green IT in Higher Education ECAR Research Study 2, 2010 Initiatives to replace full-function PCs with thin-client workstations were under way only in selected units, and then at only a third of institutions. Outreach from Central IT Given CIOs’ role in managing innovation and directing large and energy-hungry organizations, one might expect to find them in the forefront of ES initiatives. But our findings tended to confirm the pattern of IT marginality that we mentioned at the start of this chapter. We have seen that the CIO is not always knowledgeable about ES initiatives occurring at the institutional or distributed levels, and so it comes as little surprise that our respondents seldom characterized the CIO as a leader in the institution’s ES initiatives (see Figure 1-2). In fact, a majority characterized the CIO’s role as no more active than a “participant.” Consistent with this finding, when asked what the three primary drivers of their central IT organization’s ES initiatives were, a majority selected “participation in institutional initiatives.” (Large percentages also selected “cost reduction/increased efficiency” and “doing what’s right for the planet.”) As the relatively modest roles taken by CIOs suggest, central IT is acting more as a good citizen in institutional ES initiatives than as a change agent. We investigated IT’s influence through three survey questions: Did central IT support the initiative by participating in it, by providing technology solutions/services in support of it to departments/individuals outside central IT, or by educating departments/individuals outside central IT about it? For most initiatives, 9 respondents out of 10 said central IT supported it by participating in it. Exceptions were the adoption of alternative sources of electrical power and adoption of LEED green building standards, where central IT would naturally have little influence; for each of these, only a small majority of respondents said central IT participated. Central IT’s provision of technology solutions/services in support of ES initiatives was substantially less pervasive, though still common. Most frequently supported in this way were initiatives to convert to digital documents, videoconference to reduce travel, and adopt virtual classrooms. All are initiatives in which central IT would have 50% 43.0 45% 40% Figure 1-2. Role of the SeniorMost IT Leader in Institutional Environmental Sustainability Efforts Percentage of Institutions 35% 30% 24.0 25% 20% 15.5 15% 10% 10.1 7.4 5% 0% No role 14 Observer Participant Advisor Leader Green IT in Higher Education particular expertise and to which centrally provided and/or supported technologies might bring the greatest advantage. For these three initiatives as well—and for the same reasons—central IT was most likely to provide support in the third way, by educating other campus entities about it. Where the CIO played a more active role in institutional ES initiatives and where the central IT organization’s ES strategic plan was more complete, central IT’s support for institutional ES initiatives was significantly richer. These institutions, while rare at present, may be showing the way for central IT to emerge from its junior-partner status in the institution’s pursuit of sustainability. An added dimension of central IT’s support for ES is its coordination of ES initiatives that are under way in distributed IT facilities. While CIOs knew relatively little about the ES initiatives distributed IT organizations had under way, where they were aware they were also often helping out. This is a wise investment for all concerned because coordination of distributed initiatives puts central IT in a position to influence behaviors that decrease the institution’s carbon footprint, by helping stem the proliferation of departmental server rooms and computing laboratories, for example. These are often located in sub-optimal facilities and may not be managed with ES concerns in mind. Getting It Together It is axiomatic that you can’t manage what you don’t measure. We heard often in our discussions with higher education CIOs that the primary difficulty in benchmarking and tracking energy consumption was the institutions’ inability to sub-meter electrical energy consumption at a useful level of granularity. Managing energy use is key to reducing an institution’s carbon footprint and controlling energy expenditures in a shaky economy, yet most institutions lack the basic infrastructure for setting measurable energy-related ECAR Research Study 2, 2010 goals. For most institutions, then, improving the granularity and availability of energy consumption information will be an important step in addressing the ES demands of the coming decade. As past ECAR studies have documented, measurement of progress toward goals is often a challenge for higher education IT organizations, and the ES context is no exception. Some initiatives, like adoption of LEED green building standards, come with sets of predefined goals that most implementers can measure, and where that initiative was under way at the institutional level, a majority of respondents reported measured goals in place. Where initiatives were under way for adoption of alternative sources of electrical power and for minimizing growth in electrical energy use, more than a third of institutions reported having measured goals in place. But for the remaining seven initiatives, fewer than 25% of respondents reported measured goals at the institutional level. At the central IT level the situation is even worse: Fewer than 15% of respondents reported measured goals in place for any of the 10 initiatives. Measurement of goals is one indicator of mature practices, but there are others. And where more mature sets of practices are applied to ES initiatives, clear benefits result. For the institution and for the central IT organization, our survey asked parallel sets of questions based upon the Carnegie Mellon Capability Maturity Model Integration literature.4 Specifically, we asked respondents for their level of agreement with statements that their ES practices were •• well organized, •• applied consistently, •• well documented, •• assessed regularly, and •• closely aligned with strategic objectives. From the responses, we calculated an ES practice maturity score for each institution and its central IT organization. Not surprisingly, we found that the two scores tracked well with 15 Green IT in Higher Education each other. Where the institution had invested in a mature set of practices, the central IT organization had usually done so as well. ES practice maturity at both levels is tied to many other aspects of institutional and central IT ES efforts, such as ES strategic plan status, existence of an ES office and committee, and the role of the CIO in institutional ES initiatives. And predictably, where measured goals were in place for more initiatives, the ES practice maturity score was higher at both the institutional and the central IT levels. These associations suggest that ES practice maturity runs deep, drawing from such attributes of institutional culture as planning, inclusiveness, and accountability. It is one element of a proactive approach to dealing with environmental concerns and, not surprisingly, is one of the most powerful explainers of ES outcomes. Environmental Sustainability Outcomes As we have seen, the approaches the central IT organization takes toward greening its practices spring from many sources, ranging from embedded cultural values, through economic expedients, to the enthusiasms of influential individuals. Much of our study focused on initiatives, which are, by definition, beginnings. To get a sense of where all the ES activity we measured has led, we explored respondents’ sense of the progress their IT organizations and their institutions had made toward meeting several high-level goals. About half of respondents reported that, in their judgment, the institution had increased or greatly increased the amount of material it recycled in the past 12 months. About 4 in 10 reported the same for the central IT organization. This difference is small and probably reflects recycling opportunities related to the presence of food service items and the like in the institution’s waste stream. Only a small handful of respondents reported that the amount of material recycled had declined at either level. Results about the amount of 16 ECAR Research Study 2, 2010 material the institution recycled were unrelated to other factors from our survey, but change in the amount of material the central IT organization recycled was significantly and substantially greater where both the institution and the central IT organization had initiatives in place to recycle e-waste. This suggests that one way for central IT to improve its performance in this high-visibility ES activity is to put the framework of a formal initiative around it. For change in energy efficiency, results were less uniformly positive. Half of respondents said that in their judgment the energy efficiency of the central IT data center had increased in the past 12 months, while 4 in 10 said the energy efficiency of the institution as a whole had increased. Again, the difference is small; in this case it probably reflects the rapid turnover in energy-consuming IT infrastructure, which speeds the influx of efficient devices. To our surprise, however, about 1 in 6 respondents said the energy efficiency of both entities had decreased in the past 12 months. With pressures—and opportunities—to improve energy efficiency looming so large in the year preceding our survey, any movement in the opposite direction is disturbing. Money seems not to have been a factor: Change in energy efficiency varied independently of all the financial indicators we asked about. Instead, we may be seeing evidence that at some institutions entrenched energy use practices are difficult to change, even when they result in losses rather than gains in energy efficiency. Respondents were much more variable in their agreement that, in the past 12 months, their institution had significantly changed its business, instructional, and research activities to become more environmentally responsible. Just under half of respondents agreed that business practices had improved in this way, which is not an impressive showing, considering the high level of engagement in ES activity respondents claimed. Green IT in Higher Education ECAR Research Study 2, 2010 Agreement was even weaker that the institution had significantly changed its instructional and research activities to become more environmentally responsible. Excluding “don’t know” responses, fewer than a third of respondents agreed that significant change toward environmental responsibility had occurred in both types of activities, while nearly equal numbers disagreed. We understand that business practices are more susceptible to central management than instructional or research practices, and so we are not surprised that ES initiatives were less likely to have led to perceived change in the latter areas. “Don’t know” responses about research activities exceeded 30% of the total, after excluding institutions where a lack of research activity generated “does not apply” responses. No doubt the highly distributed—and highly independent—nature of research activities helps explain why so many of our respondents were unfamiliar with ES practices in that area. Perceived recent change in energy efficiency and the amount of material recycled appeared to vary independently of nearly all other institutional and central IT characteristics we measured. Not so for the perceived greening of business, instructional, and research activities. As Figure 1-3 shows, progress in all three areas was greater where institutional ES practice maturity score was higher. The same was true for central IT ES practice maturity. Both types of maturity were felt most strongly in the research area, suggesting that where the institution really values the components of ES practice maturity, even the somewhat refractory research enterprise will participate more fully. Other characteristics tied to positive change in these three activities suggest that the broader the commitments the institution and central IT make to ES, the more likely the three activities are to change in the direction of environmental responsibility. Among the most influential characteristics were •• the completion of institutional and central IT ES strategic plans, •• involvement in greater numbers of ES initiatives (from our list of 10) at each level, and 4.0 3.75 3.43 3.26 3.0 3.25 2.99 2.96 3.00 Mean* 2.58 2.23 2.0 1.0 Low maturity Medium maturity Figure 1-3. In Past 12 Months, Institution Has Significantly Changed Activities to Become More Environmentally Responsible, by Institutional Environmental Sustainability Practice Maturity Score High maturity Business activities Instructional activities Research activities *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree 17 Green IT in Higher Education stronger agreement that individuals at the institution are well informed about both general and IT-related ES issues. The way faculty, staff, and students feel about the ES efforts under way at their institution is an important measure, not only of the appropriateness, integrity, and success of those efforts, but also of the institution’s ability to adapt and evolve its strategies in response to changing conditions. Just under half of respondents agreed that faculty, staff, and students were proud of the institution’s stance on ES, and most of the rest took a neutral position. Overall, this was a strong showing for green pride, and it’s somewhat surprising in the face of the other, relatively lackluster, outcomes discussed above. The same ES-related characteristics of the institution that are positively associated with change in business, instructional, and research activities—and most of those characteristics at the central IT level—are also strongly associated with green pride, reinforcing the message that where ES efforts throughout the institution are better planned, better informed, and more actively pursued, outcomes are likely to benefit. •• Conclusion Higher education clearly has taken a seat on the environmental bandwagon of the 21st century, but our findings suggest that most institutions’ engagement in sustainability efforts is more opportunistic than systemic. Central IT has the potential to be a leader in ES initiatives. Its leaders often characterize their organizations as playing a “transformative” role in achieving the institution’s goals. But in the context of green IT, our findings suggest that most are more reactive than transformative. Our respondents—most of them CIOs— readily agreed that their institutions are participants in institutional initiatives but less frequently claimed a role in providing the campus with technical solutions and services 18 ECAR Research Study 2, 2010 to assist with them or in educating campus constituents about them. Fewer than a sixth of respondents characterized the CIO as a leader in the institution’s ES initiatives; a majority chose more passive descriptions: participant, observer, or no role at all. Many institutions and central IT organizations are clearly struggling to gain traction with their ES initiatives. While most central IT organizations have about as many ES initiatives under way as their parent institutions, IT was much less likely to have measured goals in place for them, making accountability for their accomplishments difficult. Fewer than half of respondents said their institutions had made significant progress in the greening of their business activities in the past year, and substantially fewer reported progress in instruction and research. At most institutions, ES is an unfunded mandate, and financial obstacles may be partly to blame for lackluster performance. Many respondents pointed to a lack of funding for the central IT organization and for its ES initiatives as barriers to carrying out those initiatives. But institutional leadership is a problem as well, with many respondents telling us that the strategic guidance the institution provides in this area is insufficient. To play a more active and effective role in their institutions’ ES initiatives, CIOs—and other department heads—will require more information. At a strong majority of the institutions we studied, individual units were neither informed of nor billed for their energy use, nor had comprehensive energy audits been conducted in the past 12 months. Because reduction in energy use is the bottom line for so many ES initiatives, the lack of sufficiently granular usage information is a barrier to the management of ES initiatives—and poorly managed initiatives are often doomed to irrelevance. Perhaps because of barriers to communication within the institution, but perhaps simply because of a lack of interest, respon- Green IT in Higher Education dents were commonly uninformed about ES initiatives and outcomes outside their own organizations, either at the institutional level or the level of distributed IT facilities. We are left with the impression that most CIOs are tending their own gardens but are not interested in—or are not included in—the ES activities of other IT-intensive units or of the institution as a whole. Our findings throw some water on the fiery enthusiasm our respondents expressed in claiming their institutions and central IT organizations were “actively engaged” in ES initiatives and on their strong agreement that their leaders placed high priority on ES. Though enthusiasm is important to any worthwhile enterprise, without hard work it is seldom sufficient. But there is much good work to be done in the ES area, and central IT still has an important role to play in it. Even without additional financial resources and strategic guidance from outside central IT, there is low-hanging fruit to be harvested in data center energy management. And with a little outreach from central IT, server and workstation power management strategies can be promulgated across the campus, yielding substantial energy savings. But more important than these incremental improvements is the potential for IT to fulfill its ECAR Research Study 2, 2010 promise to transform the enterprise through the application of the technologies it knows best. For example, CIOs have the expertise and the resources to get out in front of energysaving initiatives such as virtual classrooms and telecommuting, initiatives in which few central IT organizations now take the lead. And as regulatory pressures and the emergence of the smart grid turn energy management into a data processing and analysis function, CIOs will be called upon to engage. Those who are environmentally knowledgeable and whose organizations are mature, agile, and collaborative will find an opportunity to step up to a new level of leadership. Endnotes 1. Climate Change 2007—The Physical Science Basis, Susan Solomon et al., eds. (Contribution of Working Group I to the Fourth Assessment Report of the Intergovernmental Panel on Climate Change, February 5, 2007), http://www.ipcc-wg1.unibe.ch/ publications/wg1-ar4/wg1-ar4.html. 2. Gartner Inc., “Gartner Estimates ICT Industry Accounts for 2 Percent of Global CO2 Emissions,” press release, April 26, 2007, http://www.gartner .com/it/page.jsp?id=503867. 3. Gartner Inc., as quoted in “Green IT: Corporate Strategies,” Business Week, February 11, 2008, http://www.businessweek.com/innovate/content/ feb2008/id20080211_204672.htm. 4. CMMI Product Team, Capability Maturity Model Integration (CMMI), Version 1.1 (Pittsburgh: Carnegie Mellon Software Engineering Institute, 2002), 25. 19 Green IT in Higher Education ECAR Research Study 2, 2010 2 Introduction and Methodology To cherish what remains of the Earth and to foster its renewal is our only legitimate hope of survival. —Wendell Berry In the past two years, a perfect storm of convergent concerns has placed environmental issues squarely in the spotlight for institutions of all types and sizes. Key elements of the storm are concerns about the effects of greenhouse gas (GHG) emissions on global climate, volatile energy costs, and the global recession that began in 2008. Higher education institutions are especially affected, because they so often operate with slim financial margins and because their constituents are so often deeply concerned about social and environmental issues. Despite four decades of Earth Days, several energy crises, and five recessions,1 total primary energy consumption in the United States has gone from 67.8 quadrillion British thermal units (Btu) in 1970 to 101.6 quadrillion Btu in 2007,2 an increase of 50%. Population increased by about the same percentage in that time period, and so per capita energy consumption increased only slightly, from 331 million Btu to 337 million Btu.3 If increase in total energy consumption and static per capita consumption signal complacency about energy use in the U.S. general populace between 1970 and 2007, subsequent events have conspired to raise awareness, cause concern, and stimulate action. Climate Change 2007, the report of the Intergovernmental Panel on Climate Change,4 made it clear that global warming is a real phenomenon caused in large part by GHG emissions, primarily from the burning of fossil fuels to produce energy and from agriculture. The report’s predictions of emissions-related disruptions in climate patterns and their potential economic and social effects have been taken seriously by most world governments and are behind many recent energy conservation initiatives. A spike in fuel prices, culminating with gasoline prices above $4 per gallon in July 2008, also raised consciousness about energy consumption and encouraged conservation— at least for a while. Finally, the global recession that began in late 2008 has made nearly everyone more aware of the costs of goods, services, and infrastructure, and it has sparked interest in a wide variety of cost-saving measures including reduction of energy consumption, reuse and recycling of manufactured goods, and other initiatives with positive environmental consequences. Environmental initiatives are also part of the U.S. federal government’s economic stimulus package, which promises to increase the pace of development of energy-conserving technologies and expand the nation’s capacity to produce energy by sustainable means such as wind and hydro power. ©2010 EDUCAUSE. Reproduction by permission only. 21 Green IT in Higher Education Increasing attention is being paid to the information technology (IT) industry’s role as a consumer of energy and producer of GHGs. In 2007, Gartner Inc. estimated that IT contributes about 2% of global CO2 emissions, roughly equivalent to the contribution of the airline industry. According to the U.S. Department of Energy (DOE), data centers alone accounted for 1.5% of all the energy used in the United States in 2006, or $4.5 billion worth, and in 2009 DOE predicted that that amount would nearly double by 2011.5 Unfortunately, a substantial fraction of this energy consumption is unnecessary: A demonstration project at one of the Environmental Protection Agency’s own data centers in 2009 involved simple, “low-hanging fruit” energy conservation measures and resulted in a 20% decrease in energy use, which translated to a savings of $15,000 per year.6 Because data centers—including those in higher education—are centrally located and managed, their energy consumption is likely to be easier to measure and to minimize than that of desktop computers. Nevertheless, there is a great deal to be gained from engaging in energy-savings initiatives at the desktop level. One 2009 estimate puts the cost of energy wasted through inefficient desktop computing practices at $2.8 billion per year across all sectors of the U.S. economy. For a college or university with 1,000 PCs, this translates into an energy cost of about $26,000 per year and the unnecessary emission of about 185 tons of carbon.7 Although information about energy consumption shared within most higher education institutions is often sparse and insufficiently granular to inform and support exemplary management practices, opportunities still exist to realize substantial financial and environmental benefits through IT-related energy conservation initiatives. As pressures to limit GHG emissions grow, the higher education IT community will naturally be looked to as a source of rigorous research, 22 ECAR Research Study 2, 2010 informed opinion, and practical advice. As Bill St. Arnaud and colleagues put it recently, “The message for higher education is clear: To decrease campus GHG emissions overall to meet emerging carbon regulation, institutional leaders need to reduce the campus carbon footprint by decreasing emissions of their existing cyberinfrastructure while they simultaneously increase their use of cyberinfrastructure in areas such as intelligent infrastructure and dematerialization. In the process, green innovations of campus researchers can appear on ‘over the horizon’ radar for society as a whole, offering an essential head start on the socioeconomic transition from a high-carbon to a low-carbon global system.”8 In anticipation of the changes these pressures will bring, and in acknowledgment of the perfect storm of concerns the past several years have raised, ECAR designed this study to assess the state of our community’s practices in pursuit of energy efficiency and related environmental goals. Green IT Concepts and Definitions The role of humans in the environment is a complex one, chiefly because our intelligence and our manual dexterity allow us to modify the planet and its processes to an extent no other species even approaches. While a fringe few argue that our species is unsuited to the planet and that most contemporary human cultures are destined for collapse, the more common belief is that a certain level of human modification of the environment and use of resources can be sustained indefinitely, and that our intelligence and technology will help us identify and attain that level. As it has with other epochal issues throughout its existence, higher education will play a key role in finding the way forward. The word sustainability is most often used in three contexts: environmental, economic, and social. There is significant overlap Green IT in Higher Education among them, of course, but in this study we have focused on its environmental aspects. Environmental sustainability (ES), as we use the term here, refers to a set of concepts, goals, and initiatives whose common thread is that they can be carried out repeatedly and over long time spans without lasting negative environmental consequences. Not all environmentally sustainable activities are also financially sustainable, but those that survive in the higher education context, at least, tend to be. We also use the term green as a synonym for environmentally sustainable, but we realize that the shorter term carries a few connotations that environmental sustainability does not. What is green, in our context, is typically in harmony with the ideals of the environmental movement, is good (or better than the alternatives) for the planet, and is environmentally sustainable. In IT, ES initiatives usually involve efforts to minimize either the consumption of energy or the production of waste. As we have discussed, data centers and desktop workstations can be optimized to use less electrical power and thus—where that power is generated from fossil fuels— reduce emissions of GHGs. Other aspects of IT can help here as well, albeit less directly. Supported by IT infrastructure and services, videoconferencing, virtual classrooms, and telecommuting can all help minimize the higher education institution’s carbon footprint. By managing the purchase, use, and disposal of goods such as paper, toner and ink cartridges, and IT-related hardware, a college or university can help the environment in two ways. By reducing the volume of new goods it purchases, it can lessen the impacts of their manufacture, which include the production of GHGs and, often, the release of toxic materials into the environment. And the institution can further reduce its impact on landfills at home and abroad by recycling consumables and IT hardware at the end of their life cycle. ECAR Research Study 2, 2010 Study Scope and Objectives Virtually any aspect of a college or university’s operations is fair game in a study of environmental issues, and the challenge is less in finding interesting topics than in culling from among the possibilities those that have the greatest impacts and implications.9 A few of our survey questions addressed recycling, particularly in the context of the e-waste stream—the flow of decommissioned IT equipment as it makes its way out of the institution. And we asked one small set of questions related to paper management, in the context of conversion from paper document storage to digital document storage. But most of our attention was given to activities related in some way to the production of GHGs. Given its political sensitivity, its high visibility, and the difficulty of addressing it on a global scale, this is the key issue in ES and we expect it to remain so for the foreseeable future. A number of standards exist to help guide ES initiatives in higher education and elsewhere. Predictably, the International Organization for Standardization has a set of ES standards, the ISO 14000 series.10 Another set, the U.S. Green Building Council’s LEED certification standards, are specific to the design and construction of energy-efficient buildings, including data centers.11 More specific to the higher education context, the Association for the Advancement of Sustainability in Higher Education has published its Sustainability Tracking Assessment and Rating System,12 which helps institutions set and meet goals for a wide range of sustainability activities. All of these standards helped inform our survey development. To keep our study within reasonable bounds and yet relevant to the major issues in higher education ES, we focused on the following main topics: •• Institutional context —orientation of executives toward ES; overall engagement 23 Green IT in Higher Education in ES initiatives; institutional and organizational structures in support of ES. •• Key resources —financial position and impact of the economy on institutional and central IT ES initiatives; status of ES strategic planning at both levels; maturity of ES-related practices at both levels. •• Metrics—energy audit practices; billing departments for their energy use or informing them of it; existence of measurable/measured goals for ES initiatives; LEED green building rating status of the data center. •• Initiatives—institutional power generation and power acquisition practices; status of specific ES initiatives at the levels of the institution, central IT, the data center, and distributed IT facilities. •• Support —the institution’s efforts to educate faculty, staff, and students about ES issues; constituents’ knowledgeability of and participation in ES activities; central IT’s support of institutional ES initiatives. •• ES outcomes—recent change in energy efficiency and recycling practices at the levels of the institution and central IT; recent change in business, instructional, and research practices to become more environmentally responsible; and faculty, staff, and student pride in the institution’s ES stance. A number of other topics emerged from the qualitative interviews we conducted to supplement our quantitative survey, and those are discussed where appropriate throughout this report. Research Approach Our research proceeded along four major pathways: a literature review, a quantitative web-based survey of IT leaders at EDUCAUSE member institutions, qualitative interviews with IT executives and others at selected institutions, and case studies. The literature review helped us identify and clarify the primary issues in ES, suggested hypotheses for testing, and 24 ECAR Research Study 2, 2010 provided supportive findings from studies conducted previously and in other institutional contexts. We examined articles and studies from journalistic, academic, and IT practitioner sources and drew material from ES practice recommendations published by various standards bodies. The ECAR research team designed and deployed a web-based survey, requesting responses from the senior-most IT administrators at respondent institutions. A copy of the survey can be found at http://www.educause .edu/Resources/GreenITSurvey/172199. At the end of May 2009, we sent invitations for the survey to 1,733 EDUCAUSE member institutions in the United States and Canada, and received 261 qualified responses (a 15.1% response rate). Appendix A lists the respondents to this survey. The qualitative interviews we conducted provided deeper insights into findings from the quantitative analysis and raised ES issues we might otherwise have missed. For these interviews, we spoke with 31 individuals involved with ES practices at 21 higher education institutions, including CIOs and others. (Appendix B lists the interviewees.) We conducted most interviews by telephone. Finally, we closely examined ES practices at one U.S. university and among a consortium of Canadian higher education institutions, and we present our findings in the case studies that accompany this report: “Adelphi University: Implementing a Holistic Green IT Strategy to Create Institutional Engagement”13 and “BCNET: Building a Multi-Institutional Shared Green Data Center.”14 Classification Schemes For purposes of comparison, we grouped institutions using categories derived from the 2000 edition of the Carnegie Classification of Institutions of Higher Education,15 developed by the Carnegie Foundation for the Advancement of Teaching. To obtain adequate numbers for statistical and descriptive Green IT in Higher Education ECAR Research Study 2, 2010 purposes, we collapsed the Carnegie 2000 classifications as follows: •• Doctoral (DR) institutions group the doctoral-extensive and doctoral-intensive universities together. •• Mas ter’s (M A) ins titutions group master’s colleges and universities I and II together. •• Baccalaureate (BA) institutions combine the three Carnegie 2000 baccalaureate groups. •• Associate’s (AA) institutions are the same as the Carnegie 2000 associate’s category. •• Other Carnegie institutions include specialized institutions and U.S. higher education offices. •• Canadian institutions are tracked in a separate, single category. Also, as we have done in other ECAR studies, we analyzed results according to institutions’ self-reported categorization of the relative roles of research and instruction in their institutional missions. As Table 2-1 shows, we provided a choice among four descriptions and asked each respondent to select the one that best described their institution. To aggregate institutional mission at a higher level, we lumped the two categories in which research was most important into a single “Research oriented” category and those in which teaching was most important into a single “Teaching oriented” category. These categories avoid the blending of missions that takes place in the Carnegie 2000 classification, allowing us, for example, to combine responses from research-focused master’s and bachelor’s institutions with the bulk of the doctoral institutions. Where the mission categories prove to have greater statistical significance or explanatory power than the Carnegie classifications, we report them accordingly. Analysis and Reporting Conventions We adhered to certain conventions in analyzing the data and reporting the results: •• Some tables and figures presented in this study have fewer than 261 respondents and have been adjusted for missing information. •• Sums of percentages in some charts and tables may not add up to 100.0%, due to rounding. •• We analyzed the data for each online survey question for differences in response patterns among Carnegie classes, private and public institutions, and institutions of varying size. Institution size is determined by the number of full-time equivalent (FTE) enrollments. We also looked for associations between other combinations of variables as appropriate. We noted differences that were both meaningful and statistically significant in the text and/ or the supporting figures and tables. Note that a statistically significant relationship between variables does not necessarily indicate a causal relationship. •• The Likert scales used in the online survey are footnoted in the tables and figures that show results for those survey questions. Table 2-1. Categories of Institutional Mission High-Level Category Category Mission Research essential Research and teaching are the primary missions, but research is what really drives faculty and institutional success. Balanced Research and teaching are both primary missions, and they are equally important for faculty and institutional success. Teaching favored Teaching is the primary mission, but faculty research is rewarded. Teaching essential Teaching is the primary mission, and faculty research does not factor heavily in faculty and institutional success. Research oriented Teaching oriented 25 Green IT in Higher Education ECAR Research Study 2, 2010 Overview of Respondents larger ones, and more publicly controlled institutions participated than those under private control. Control was strongly associated with FTE enrollments, with public control being more common as enrollments increased. As discussed above, we collected information about the relative importance of research and teaching in each respondent institution’s mission. As Figure 2-3 shows, doctoral institutions are dominant in the research-essential and balanced categories. Master’s and bachelor’s institutions share dominance where the mission is teachingfavored, and where the mission is teachingessential, associate’s and bachelor’s institutions make up the majority. Our survey was completed mainly by respondents holding the title of CIO or equivalent (77.8%), with other IT administrators and managers making up most of the remainder (see Figure 2-4). With, at most, 3.1% of respondents representing non-IT positions, we emphasize that the survey results reflect a CIO and IT management point of view. We distributed our Green IT Survey to the EDUCAUSE institutional representative at each member institution. In most cases this was the CIO; the survey introduction specified that the survey should be completed by the seniormost IT leader at the institution, assisted when necessary by other officers responsible for the information requested. Of the 261 respondents, 245 were from the United States or its territories and 16 were from Canada. Figure 2-1 compares the distribution of survey respondents using the Carnegie class categories described above, alongside EDUCAUSE member institutions and overall U.S. higher education institutions in each category. The responding schools mirror the EDUCAUSE membership much more closely than the overall population by Carnegie class. Proportionately, we had the strongest participation from doctoral institutions, though nearly equal numbers of master’s and bachelor’s institutions responded (see Figure 2-2). Smaller institutions participated more frequently than 1,743 1,800 1,600 Figure 2-1. Survey Respondents, EDUCAUSE Members, and Higher Education Institutions, by Carnegie Class Number of Institutions 1,400 1,138 1,200 1,000 800 623 600 469 400 200 617 68 372 348 244 266 60 58 253 34 25 0 DR MA BA AA Carnegie Class Survey respondents EDUCAUSE members Higher education institutions 26 Other Carnegie 16 73 0 Canada Green IT in Higher Education ECAR Research Study 2, 2010 Figure 2-2. Survey Respondent Institutions, by Carnegie Class, FTE Enrollment, and Institutional Control 70% 58.0 Percentage of Institutions 60% 50% 43.3 42.0 40% 30% 35.3 26.1 23.0 22.2 20% 21.4 15.7 13.0 10% 0% DR (N = 68) MA (N = 58) BA (N = 60) AA (N = 34) Other (41) 1–4,000 4,001–15,000 More than (N = 109) (N = 89) 15,000 (N = 54) Carnegie Class Private (N = 107) FTE Enrollment Public (N = 148) Institutional Control Figure 2-3. Survey Respondent Institution Research/Teaching Mission Category, by Carnegie Class 45 41 40 35 35 34 29 Percentage of Institutions 30 25 20 20 17 15 10 10 5 0 4 1 0 12 9 6 4 0 Research essential (N = 29) 7 6 1 Balanced (N = 74) 8 4 7 2 Teaching favored (N = 89) 3 0 Teaching essential (N = 68) Mission DR MA BA AA Other Canada 27 Green IT in Higher Education ECAR Research Study 2, 2010 For about a year prior to the release of our Green IT Survey, the U.S. and world economies were sliding into recession. We anticipated that the financial status of the institutions in our survey population would affect their ES initiatives and so asked that respondents characterize their institutions in terms of recent change in financial status. As Figure 2-5 shows, economic Other administrative management, 0.8% pain was indeed widespread, with more than three-quarters of respondents telling us their institution’s financial position had worsened at least somewhat. Study Organization In the remainder of this report, we present the results of our quantitative survey and the qualitative research that supplements it. Other academic management, 0.4% Other IT management, 9.6% Other, 1.1% Director of academic computing or equivalent, 4.6% Figure 2-4. Survey Respondent Roles (N = 261) Director of administrative computing or equivalent, 5.0% Vice president/vice provost or equivalent, non-CIO, 0.8% Senior-most IT leader (CIO or equivalent), 77.8% Improved greatly, 0.4% Improved somewhat, 6.2% Worsened greatly, 25.6% Stayed about the same, 17.1% Figure 2-5. Change in Survey Respondent Institutions’ Financial Status in Past 12 Months (N = 258) Worsened somewhat, 50.8% 28 Green IT in Higher Education As a key to the analyses that follow, Chapter 3 addresses the institutional context in which ES initiatives take place. In it, we look at leadership’s orientation toward ES and how active the institution is in pursuing ES initiatives. We also examine the status of strategic planning for ES and the existence of supporting structures such as an ES office and an ES committee. And we analyze responses to a series of questions about the maturity of the institution’s ES practices. Chapter 4 discusses specific ES initiatives that institutions have undertaken to address ES concerns and addresses mechanisms by which institutions collect ES metrics, such as conducting energy audits and monitoring ongoing use of electrical power in departments outside the central IT organization. Chapters 5 and 6 repeat at the central IT level many of the analyses conducted for the institution as a whole in Chapters 3 and 4. There we investigate the role of the CIO in the institution’s ES initiatives and the CIO’s influence on the central IT organization’s internal initiatives; we also conduct an analysis of that organization’s own ES practice maturity. In addition to reviewing central IT ES initiatives that are parallel to those of the institution as a whole, we look at specialized ES initiatives taking place in the central IT data center. These include initiatives that involve servers and data storage devices directly as well as a group of initiatives related to data center temperature control and illumination. For institutions that have IT facilities not managed by the central IT organization, Chapter 7 provides a look at initiatives taking place at that distributed level. Some of these initiatives overlap with initiatives the institution and central IT organization have under way, while others overlap with the group of initiatives taking place in the central IT data center. In that chapter we look as well at respondent institutions’ desktop IT equipment replacement cycles, including the impact on those cycles of recent economic conditions. We also analyze the status of institutional ECAR Research Study 2, 2010 efforts to more widely adopt such energysaving alternatives as laptop computers, LCD monitors, and thin-client workstations. Chapter 8 investigates respondents’ perceptions of how well informed individuals at their institutions are about ES issues and how the participation of faculty, staff, and students in the institution’s ES initiatives had changed in the 12 months preceding our survey. In that chapter we also explore the circumstances and practices that are significantly associated with ES knowledgeability and participation. In Chapter 9, we explore a group of ES outcomes. These include recent change in the energy efficiency of the institution and the central IT data center and the amounts of material recycled at those two organizational levels. Another set of key outcomes involves respondents’ perception of the extent to which the institution had changed its business, instructional, and research activities in the past 12 months to become more environmentally responsible. Perception of the pride faculty, staff, and students felt in the institution’s stance on ES serves as the capstone outcomes metric. Throughout the chapter, we examine the influence of factors discussed previously in the report upon the entire set of outcomes. Finally, in Chapter 10, we offer insight into the influences that will determine higher education’s role in ES over the next 5 to 10 years. The imperative to reduce energy consumption is paramount among these, and we examine new technologies that promise to assist institutions in measuring baseline and ongoing energy use, an area in which they now have few useful tools. Alternative technologies that consume less energy than current ones are also emerging, as are practices such as the use of cloud resources, which enables economies of scale in IT applications and allows power demand to be co-located with sustainable power generation facilities, leading to new efficiencies. 29 Green IT in Higher Education Endnotes 1. Robert Kavcic, “Recession Playbook: How Low Will Stocks Go?” Focus (Montreal, Quebec: BMO Capital Markets) (February 1, 2008): 5. http://www .bmonesbittburns.com/economics/focus/20080201/ feature.pdf. 2. U.S. Department of Energy, Annual Energy Review, 2008. Washington, DC., Table 1.3, http://www.eia .doe.gov/aer/pdf/pages/sec1_9.pdf. 3. U.S. Department of Energy, Annual Energy Review, 2008. Washington, DC., Table 1.5, http://www .eia.doe.gov/aer/pdf/pages/sec1_13.pdf. 4. Climate Change 2007—The Physical Science Basis, Susan Solomon et al., eds. (Contribution of Working Group I to the Fourth Assessment Report of the Intergovernmental Panel on Climate Change, February 5, 2007), http://www.ipcc-wg1.unibe.ch/ publications/wg1-ar4/wg1-ar4.html. 5. Paul Scheihing, “U.S. Department of Energy Data Center Efficiency Program,” presentation dated April 2009, http://www1.eere.energy.gov/ industry/saveenergynow/pdfs/doe_data_centers_ presentation.pdf. 6. Matthew Wheeland, “Simple Data Center Best Practices Can Cut Energy Use by 20 Percent,” Greener World Media Inc. (Oakland, Calif., October 29, 2009), http://www.greenercomputing.com/ blog/2009/10/29/simple-data-center-best-practicescan-cut-energy-use-20-percent. 7. Sumir Karayi, PC Energy Report 2009, 1E, an energy management software company, http://w w w .climatesaverscomputing.org/docs/1E_PC_Energy_ Report_2009_US.pdf. 8. Bill St. Arnaud, Larry Smarr, Jerry Sheehan, and Tom DeFanti, “Campuses as Living Laboratories for the Greener Future,” EDUC AUSE Review 4 4, no. 6 (N ovember/ December 20 09): 16, http://www.educause.edu/EDUCAUSE+Review/ EDUCAUSEReviewMagazineVolume 4 4 / 30 ECAR Research Study 2, 2010 CampusesasLivingL aboratoriesfo/185217. A s examples of dematerialization, the authors cite digital paper and the elimination of travel. 9. For help in narrowing this study’s scope, we owe a particular debt of gratitude to Wendell Brase, vice chancellor for administrative & business services at the University of California, Irvine, and Mark Askren, now CIO at the University of Nebraska–Lincoln. Of particular value was Brase’s document “Fifty Questions: What Business and IT Officers Need to Know about Their Campus Carbon Emissions,” http:// www.abs.uci.edu/FiftyQuestions.pdf. 10.International Organization for Standardization, “ISO 14000 Essentials,” http://www.iso.org/iso/ iso_catalogue/management_standards/iso_9000_ iso_14000/iso_14000_essentials.htm. 11.U.S. Green Building Council, “LEED Rating Systems,” http://w w w.usgbc.org/ DisplayPage .aspx?CMSPageID=222. 12.Association for the Advancement of Sustainability in Higher Education, “Sustainability Tracking Assessment and Rating System,” http://stars.aashe.org/. 13.Robert Albrecht and Judith A. Pirani, “Adelphi University: Implementing a Holistic Green IT Strategy to Create Institutional Engagement” (Case Study 2, 2010) (Boulder, CO: EDUCAUSE Center for Applied Research, forthcoming), available from http://www .educause.edu/ecar. 14.Robert Albrecht and Judith A. Pirani, “BCNET: Building a Multi-Institutional Shared Green Data Center” (Case Study 3, 2010) (Boulder, CO: EDUCAUSE Center for Applied Research, forthcoming), available from http://www.educause.edu/ecar. 15.Alexander C. McCormick, The Carnegie Classification of Institutions of Higher Education, 2000 Edition (Menlo Park, CA: The Carnegie Foundation for the Advancement of Teaching, 2000). Green IT in Higher Education ECAR Research Study 2, 2010 3 Institutional Environmental Sustainability: The Basics Initiative is doing the right thing without being told. —Victor Hugo Key Findings •• •• •• •• •• •• Most respondents agreed or strongly agreed that their institution was actively engaged in environmental sustainability (ES) initiatives and that executive leadership placed high priority on ES. The president/chancellor at only 4 in 10 respondent institutions had signed the American College & University Presidents’ Climate Commitment; where that was the case, the institution showed more enthusiasm about ES. One-third of respondents indicated that their institutions’ ES initiatives had been affected by pressures related to the economy in the 12 months prior to our survey. Strategic planning for ES is not far advanced; while a small majority of all institutions surveyed reported having such a plan in development, only a quarter had a completed plan in place. Only half of respondent institutions had an institutional office for ES, while just under two-thirds had an institutional ES committee. Where the institution had a more mature set of ES practices in place, it was significantly more likely to have completed a strategic plan for ES and to have an ES office and an ES committee. In higher education, IT-related environmental sustainability (ES) activities seldom exist in a vacuum. Instead, they generally take place within the overall institutional ES context. Because that context involves aspects of the institution’s underlying policies, services, and physical infrastructure, the campus IT organization’s ES activities often reflect—and sometimes help shape—those of the institution. Hence, we lay the foundations for this report by describing and analyzing ES activities at the institutional level. Most of the institutions represented in our study appear to be actively engaged in ES initiatives at some level. Nine in 10 respondents agreed or strongly agreed that their institutions were so engaged, and only a few disagreed or strongly disagreed (see Figure 3-1). We will see in Chapter 4 that many institutions are engaged in only a few of the 10 representative ES initiatives we asked about, but every institution responding to our survey was engaged in at least one. ©2010 EDUCAUSE. Reproduction by permission only. 31 Green IT in Higher Education ECAR Research Study 2, 2010 Strongly disagree, 0.8% Disagree, 5.4% Neutral, 5.0% Strongly agree, 35.7% Figure 3-1. Institution Is Actively Engaged in Environmental Sustainability Initiatives (N = 258) Agree, 53.1% In this chapter we will look at the ways in which institutional leadership is taking on the challenges of ES and how the institutions themselves are organized to support that effort. The Institutional Context We often find in ECAR research studies that the engagement of the institution’s executive leadership in IT initiatives can make the difference between mediocre outcomes and exemplary ones. As we begin our discussion of institutional ES initiatives, we find, as expected, that executive leadership plays a role well beyond the IT context. Economic forces are usually a factor in executive decision making, and of course this green IT study takes place in challenging economic times; as we will see, at some institutions at least, ES initiatives appear to have been protected against the impact of recent economic pressures. Student opinion can also be a powerful force in influencing executive decision making, as many of our respondents told us. Executive Engagement We evaluated executive leadership’s engagement in ES in two ways. First, we asked respondents for their level of agreement with the statement that their institution’s execu- 32 tive leadership places high priority on ES. As Figure 3-2 shows, a strong majority agreed or strongly agreed. On our standard 5-point agreement scale, responses to this question averaged 3.93,1 or “agree.” Executive leadership at most of the institutions we surveyed is perceived to be firmly in the environmental sustainability camp. As one might expect, executive leadership priority and the institution’s active engagement in ES initiatives are closely related. In general, the greater respondents’ agreement about leadership priority was, the greater their agreement was that the institution was actively engaged in ES initiatives. The value of executive leadership’s contribution would be difficult to overemphasize. It can set the tone for the organization’s ES efforts, as it does at Furman University, where CIO Fredrick Miller reports, “Our president, Dr. David Shi, has made it clear that for us sustainability is not an add-on. It is a part of what Furman is; it is part of our mission; it is part of what we do; and it is part of what differentiates a Furman education from that of other institutions.” At Stanford University, a much larger institution, the impact of executive leadership can be still broader. As Joyce Dickerson, Stanford’s director for sustainable Green IT in Higher Education IT puts it, “For us, the importance of ES comes from the top, from the leadership. For example, the Stanford Challenge is one of our fund-raising campaigns and one of the four things we’re raising money for is sustainability and the environment. But also the research and academic sides of the institution have made this a huge priority, and that spills over into everything.” Our second way of gauging executive leadership engagement in ES was to ask whether the institution’s president or chancellor had signed the American College & University Presidents’ Climate Commitment (ACUPCC) coordinated by the Association for the Advancement of Sustainability in Higher Education (AASHE). That formal commitment obligates signatories to initiate the development of a comprehensive plan to achieve climate neutrality, immediately initiate two or more tangible actions to reduce greenhouse gases (from a list of seven options), and make ECAR Research Study 2, 2010 their action plan and periodic progress reports publicly available by providing them to AASHE for posting and dissemination. Because many of the 236 U.S. single-institution respondents reported that they did not know whether their president/chancellor had signed the ACUPCC, we went straight to the source. The complete list of ACUPCC signatories is posted on the web,2 which allowed us to establish authoritatively whether a given institution was an ACUPCC signatory at the time the survey was in the field. As Table 3-1 shows, 4 in 10 eligible institutions were signatories and 6 in 10 were not. We shouldn’t be too surprised by the relatively low percentage of signatories compared to the percentage of institutions where respondents agreed or strongly agreed that executive leadership placed high priority on ES (76.5%). The difference is likely more a reflection of the high bar the ACUPCC sets than of executive leadership priorities. “The Strongly disagree, 2.3% Disagree, 5.4% Strongly agree, 26.3% Neutral, 15.8% Figure 3-2. Institution’s Executive Leadership Places High Priority on Environmental Sustainability (N = 259) Agree, 50.2% Table 3-1. ACUPCC Signatories (N = 236) ACUPCC Signatory Percentage of Institutions No 58.9% Yes 41.1% 33 Green IT in Higher Education ACUPCC deliverables are clear-cut,” said Randy Stiles, vice president for information management at Colorado College, “and it makes sense that before signing the agreement the head of the institution would want to ensure that all the needed resources could be lined up and that the institution had the will to live up to the commitment.” An institution’s status as an ACUPCC signatory is part of a cluster of interrelated traits, including agreement that executive leadership places high priority on ES and agreement that the institution is actively engaged in ES initiatives. Mean agreement about each of the latter traits is half a point higher among ACUPCC signatories than among non-signatories, suggesting that where leadership has signed the ACUPCC, ES is more a part of institutional culture. This is clearly the case in New Hampshire, where Tom Franke, CIO for the state university system, reports that “UNH has had a long tradition of environmental awareness and has the oldest office of sustainability in higher education. UNH was the first land grant university to sign the ACUPCC, and it filed a climate action plan in 2009. Sustainability is a high priority for the president,” who has set university-wide goals for ES initiatives. These activities reflect the goals of the ACUPCC program, and from our survey findings it appears many signatories are meeting them. Student Opinion Respondents were no less positive about the priority of ES among students than they were regarding executive leadership. About three-quarters of respondents agreed or strongly agreed that their institution’s students placed a high priority on ES. The mean response (3.92)3 is nearly identical to the 3.93 reported for executive priority, and responses to the two questions are very strongly associated—agreement about one is usually accompanied by agreement about the other. 34 ECAR Research Study 2, 2010 As with executive leadership priority, students placing high priority on ES is related to agreement that the institution is actively engaged in ES initiatives, although the association is a little weaker, statistically, than for executive priority. In many contexts, of course, executive priorities drive the institution’s activities and not vice versa; in the case of ES initiatives, though, the level of student activity may mark it as a popular cause and, for marketing reasons among others, may result in a higher institutional priority for ES. At Franklin W. Olin College of Engineering, this dynamic is clear to Joanne Kossuth, vice president of operations and CIO, and she encourages others to “Get your students involved. This generation doesn’t just talk about ES; they want to do something to help make it happen. It would be a missed opportunity if you don’t figure out how to talk with and work with your students. Let them run with the ball! The students can also help push the faculty on these issues.” Supporting this view, we found widespread agreement that student opinion is influential. As Figure 3-3 shows, more than two-thirds of respondents agreed or strongly agreed that student opinion strongly influences executive decision making. Economic Pressures As Figure 3-4 shows, a third of respondents rejected the idea that their ES initiatives had remained unaffected by economic pressures in the 12 months preceding our survey, demonstrating that economic pain is being felt in the higher education community and that ES initiatives are not immune to its effects. Still, we saw in the previous chapter that three-quarters of respondents reported a worsening of their institutions’ financial positions in the same time frame. If ES initiatives were subject to the same economic pressures as institutions were, overall, we would expect to see in our survey data a significant association between institutions whose financial positions had worsened and those whose ES Green IT in Higher Education ECAR Research Study 2, 2010 Strongly disagree, 1.9% Strongly agree, 10.1% Disagree, 3.9% Neutral, 25.7% Figure 3-3. Student Opinion Strongly Influences Executive Decision Making (N = 257) Agree, 58.4% Strongly agree, 3.7% Strongly disagree, 4.9% Disagree, 29.6% Agree, 43.2% Figure 3-4. Institution’s Environmental Sustainability Initiatives Have Remained Unaffected by Economic Pressures in the Past 12 Months (N = 243) Neutral, 18.5% initiatives had been affected by economic pressures. We did not see such an association, which suggests that at some institutions, ES initiatives have been protected from those pressures. Indeed, hard financial times may even favor ES initiatives, especially those that offer savings in ongoing costs for little or no initial investment. To cite just one example, Jack Chen, CIO at Adelphi University, notes that “The economic situation has brought out our creativity in many ways. For instance, we’re a multisite institution, and we recently upgraded our videoconferencing gear to make that a more attractive, cost-saving alternative to travel.” Planning and Education As is the case for executive involvement, ECAR often finds that the status of planning activities is linked to an institution’s perfor- 35 Green IT in Higher Education ECAR Research Study 2, 2010 mance in carrying out its initiatives. Here again, environmental sustainability conforms to the broader pattern. As Mark Roman, CIO at the University of Victoria, stated, “The most important ES initiative we’ve undertaken is to build green thinking into our fiveyear IT strategic plan. That means building it into our core information processes, our management process, our contract negotiations, our operational thought processes, and our governance model. We want everyone thinking green and about how we can get sustainability into our bloodstream.” An institution also lays groundwork for success when it educates its various constituencies about the issues that shape its initiatives. While many of our respondent institutions said they were actively engaged in ES strategic planning and in providing education on ES practices, these activities were far from ubiquitous, suggesting that ES had not yet penetrated deeply into the culture of many institutions. Planning for Environmental Sustainability A strategic plan that includes ES initiatives can be very powerful. As Adelphi University’s Chen says, “We built environmentally sustainable IT into our strategic plan, and as we are Don't know, 11.5% implementing those initiatives and seeing the fruits they generate, we realize how key the link to our planning process was.” Chen’s point is developed further in the ECAR case study, “Adelphi University: Implementing a Holistic Green IT Strategy to Create Institutional Engagement.”4 Apparently, though, at most respondent institutions, planning for ES has not been a priority until recently. Nearly 2 in 10 had no plan for ES, and a bare majority had a plan in development (see Figure 3-5). The remaining respondents had a strategic plan for ES in place that either stood alone or, more often, was part of the institution’s overall strategic plan. Disturbingly, more than a tenth of respondents—mostly CIOs or equivalent—did not know the status of their institution’s plan. Among the institutions with a strategic plan for ES in place or under development, a majority said the plan specifically addressed the role of IT as a consumer of electrical power (see Table 3-2). Here again, many respondents did not know whether the institution’s plan addressed that issue, indicating that they are not tuned in to—and presumably were not included in—this aspect of their institutions’ planning. As one might expect, the level of development of an institution’s plan made a significant difference in responses: “Don’t No plan, 17.2% Completed plan is not part of the institution's overall strategic plan, 7.3% Figure 3-5. Status of Institution’s Strategic Plan for Environmental Sustainability (N = 261) Completed plan is part of the institution's overall strategic plan, 18.0% Plan is being developed, 46.0% 36 Green IT in Higher Education know” responses were twice as common where the plan was under development as where it was completed. The status of the institution’s ES plan was related to agreement that the institution’s executive leadership placed high priority on ES and, less dramatically, to agreement that students did. Where there was no plan for ES, mean agreement that executive leadership places high priority on ES was 3.13, an eighth of a point above “neutral” (see Table 3-3). Where a plan was in progress, mean agreement was a full point higher. Where the plan was completed, mean agreement was not significantly higher than where the plan was in progress, suggesting that executive leadership got the process rolling but that its completion related to other factors. Table 3-3 also shows that agreement about student priority among those with plans under way or completed was significantly higher than where there was no plan. ECAR Research Study 2, 2010 Not surprisingly, planning for ES went hand in hand with actual engagement in ES initiatives. Respondents from institutions with plans under way agreed a full point more strongly that their institutions were active than did respondents whose institutions had no plan (see Table 3-4). Where a completed plan was in place, agreement was even stronger. Despite the requirement that ACUPCC signatory institutions develop a comprehensive plan to address climate neutrality, signatory status was no guarantee that an institution was actively planning for ES. Nevertheless, to a significant extent it did serve as an indicator of that activity. Among respondents with a strategic plan for ES in progress and among those with such a plan already in place, about half were ACUPCC signatories. But among those with no plan, only 10.3% were signatories. Table 3-2. Institution’s Strategic Plan for Environmental Sustainability Addresses IT’s Role as a Consumer of Electrical Power (Institutions with ES Strategic Plans in Place or Being Developed, N = 144) Plan Addresses IT’s Role Percentage of Institutions No 27.5% Yes 53.4% Don’t know 19.1% Table 3-3. Executive and Student Priority on Environmental Sustainability, by Status of Institution’s Strategic Plan for Environmental Sustainability Executive Leadership Places High Priority on Environmental Sustainability Plan Status Mean N Std. Deviation 3.13 45 0.944 Plan is in progress 4.13 120 0.740 Plan is completed (integrated with inst. plan or not) 4.23 65 0.948 Total 3.96 230 0.936 No plan Students Place High Priority on Environmental Sustainability Mean N Std. Deviation No plan 3.47 43 0.882 Plan is in progress 4.05 113 0.766 Plan is completed (integrated with inst. plan or not) 4.11 65 1.002 Total 3.95 221 0.893 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree 37 Green IT in Higher Education ECAR Research Study 2, 2010 Environmental Sustainability Education Environmental sustainability practices don’t come naturally to everyone, and because some practices have deep technical underpinnings that make them difficult to understand intuitively, it can be useful for an institution that is serious about ES to provide its constituents with a little education. Tom O’Donnell, manager of network and server systems at the University of Maine at Farmington, sees that effort in a holistic light. “I hear a lot of IT professionals talk about savings from data center cooling and things like that, but client technology uses 3.5 times as much energy as data centers, so it’s important to educate everyone. And when you do that, they can apply that knowledge to non-IT efforts as well. We are certainly educating faculty and staff about sustainable IT, but it is the students who are going to go to jobs in other workplaces. By educating them, we spread the seeds of environmental responsibility far beyond the campus.” Overall, a small majority of respondents reported that their institutions provided education about environmental sustainability practices outside the academic curriculum to faculty, staff, and students (see Figure 3- 6). The differences from constituency to constituency were small and are probably not meaningful. Half of Table 3-4. Institution’s Active Engagement in Environmental Sustainability Initiatives, by Status of Institution’s Strategic Plan for Environmental Sustainability Institution Is Actively Engaged in Environmental Sustainability Initiatives Plan Status Mean N Std. Deviation No plan 3.31 45 1.041 Plan is in progress 4.29 120 0.571 Plan is completed (integrated with inst. plan or not) 4.62 66 0.651 Total 4.19 231 0.840 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree 70% 60% 57.3 57.1 Faculty (N = 220) Staff (N = 233) 50% Percentage of Institutions Figure 3-6. Constituencies to Which Institution Provides Extracurricular Education about Environmental Sustainability 63.6 40% 30% 20% 10% 0% Constituency 38 Students (N = 220) Green IT in Higher Education ECAR Research Study 2, 2010 Organization respondents reported providing such education to all three constituencies, while just over a third provided it to none. Logically, institutions whose respondents agreed more strongly that executive leadership placed high priority on ES much more often reported that the institution provided extracurricular education about ES to one or more of the three constituencies. Student priority on ES, however, was not significantly associated with the number of constituencies the institution educated in this way. As we expected, ES education was one of the tangible activities that a planning process appeared to stimulate. As Figure 3-7 shows, the status of the institution’s strategic plan for ES was strongly related to the provision of extracurricular ES education. ACUPCC signatory institutions were somewhat more likely to provide extracurricular ES education to at least one constituency; 75.3% of signatories did so, whereas 57.6% of nonsignatories did. The difference is not great, but it does reinforce the idea that a formal, public executive commitment to ES often goes hand in hand with ES education efforts. In many contexts, when issues arise that would benefit from formal initiatives undertaken by the institution, it is often desirable— even necessary—for an organizational structure to be put into place around those issues. Within such a structure, decisions can be made about which initiatives to engage in, and cooperation among participants can be facilitated and mediated. Leadership for the effort and management of the required resources can be vested in this structure as well. In this section, we investigate the existence of two such institutional-level organizational support structures, the ES office and the ES committee, and we construct a metric—the institutional ES practice maturity score—by which we can compare the process frameworks within which respondent institutions’ ES efforts are carried out. Organizational Support Most kinds of change can benefit from the creation of organizational structures to focus engagement in the cause and to coordinate activities related to it. As a way of organizing, 90% 80% 83.3 75.0 75.0 Percentage of Institutions 70% 60% 50% 40% 30% 25.0 25.0 16.7 20% Figure 3-7. Status of Extracurricular Environmental Sustainability Education, by Status of Institution’s Strategic Plan for Environmental Sustainability 10% 0% No plan (N = 44) Plan is in progress (N = 108) Plan is completed (N = 60) Plan Status No Extracurricular Education Extracurricular Education for 1–3 Constituencies 39 Green IT in Higher Education legitimizing, and empowering the institution’s ES efforts, many institutions have established offices—and officers—to coordinate those efforts. Although Stanford University is one of only a few institutions that have, to date, established an even more specialized institutional position titled director of IT sustainability, many more have positions that embrace sustainable IT among other ES responsibilities. Among our survey respondents, only half (48.6%) reported having institutional offices whose primary responsibility is oversight of overall ES initiatives. Slightly more (63.6%) have committees that guide ES initiatives. As Table 3-5 shows, the presence of an ES office seems to facilitate the establishment of an ES committee. Among respondents who answered our questions about both entities, most who reported an institutional ES office also reported an institutional ES committee; fewer than half of institutions without an ES office have an ES committee. (Of the entire population of respondents to these two questions, 30.0% have neither an ES office nor an ES committee.) ECAR Research Study 2, 2010 Our respondents’ ES offices most often report to the vice president or vice chancellor for business affairs or to the office of facilities services (see Table 3-6). Because facilities services offices usually report to the vice president/chancellor for business affairs, these results suggest that at a majority of institutions, ES activities are solidly in the institutional operations reporting line. The office less often reports to the executive vice president/chancellor, president/chancellor, or vice president/ chancellor for academic affairs. It reports to student affairs, risk management, and central IT at one institution each. The existence of an ES office and an ES committee is tied strongly to the status of the institution’s ES strategic plan, either by encouraging the development of a plan or by growing out of the planning process. Where an ES office is in place, 42.7% of respondents report a completed ES strategic plan; where no such office exists, only 16.7% report a completed plan. Similarly, where an ES committee is in place, 34.3% report a completed strategic plan, versus 15.1% where no such committee exists. Table 3-5. Existence of Institutional Environmental Sustainability Committee, by Existence of Institutional Environmental Sustainability Office Committee Exists Office Exists No Yes No (N = 119) 56.3% 43.7% Yes (N = 104) 14.4% 85.6% Table 3-6. Office to Which Head of Environmental Sustainability Office Reports (Institutions with ES Office, N = 115) Office 40 Percentage of Institutions with Office Vice president/vice chancellor for business affairs 33.0% Facilities services 28.7% Executive vice president/vice chancellor 11.3% President/chancellor 10.4% Vice president/vice chancellor for academic affairs 7.0% Vice president/vice chancellor for student affairs 0.9% Risk management 0.9% Central IT 0.9% Other 7.0% Green IT in Higher Education Naturally, a number of institutional offices are represented on ES committees; the mean is 6.78 offices5 and the median is 6 out of the 15 entities we asked about. Table 3-7 lists the offices we asked about and the percentage of respondent institutions that include them on their ES committees. The facilities services office is most frequently represented, followed by faculty and students. Business affairs, student affairs, central IT, and academic affairs are all represented at a majority of institutions. Many respondents indicated that offices we did not name are represented on their ES committees as well, suggesting that our list overlooked one or more key offices. With two exceptions, the makeup of the ES committee appears to vary in few significant ways with the other institutional characteristics discussed in this chapter. One exception is that a central IT voice on the committee seems to encourage the institution’s ES strategic plan to address the role of central IT as a consumer of electrical power. This phenomenon is familiar to the University of New Hampshire’s Tom Franke. “Before the ECAR Research Study 2, 2010 establishment of the UNH Energy Task Force,” he reports, “IT was considered to be on the sidelines in regards to ES. IT was perceived as one more place the task force had to go to beg for some cooperation. As a new member of the task force, we turned that around, said we believed in ES too, and stepped up to take the lead on it in IT.” We also found that where an institutional ES office existed, it was more common for academic departments to be represented on the ES committee. Institutional ES Practice Maturity While a definitive assessment of ES-related process maturity at respondent institutions was well beyond the scope of this ECAR study, some indication, at least, of that characteristic can be gleaned from a few well-chosen questions. Drawing from the Capability Maturity Model Integration literature, 6 we developed five questions about ES practices. The questions asked respondents to rate: Table 3-7. Offices Represented on Institutional Environmental Sustainability Committee (Institutions with ES Committee, N = 145) Office Percentage of Institutions Facilities services 90.3% Faculty 80.7% Students 77.2% Business affairs 62.1% Student affairs 60.7% Central IT 57.9% Academic affairs 53.8% Academic departments 45.5% Executive vice president/chancellor 31.0% Public affairs 30.3% Research 24.8% President/chancellor 22.1% Risk management 18.6% Health services 11.0% Public utilities (suppliers) 2.1% Other 20.7% 41 Green IT in Higher Education ECAR Research Study 2, 2010 how well organized institutional ES practices were, •• how consistently they were applied, •• how well documented they were, •• how regularly they were assessed, and •• how closely they were aligned with the institution’s overall strategic objectives. Figure 3-8 presents the results and Table 3-8 presents the mean responses. The means are all in the vicinity of “neutral,” and we do not consider the differences among them to be significant. We developed an ES practice maturity score for each respondent institution by calculating the mean value of each respondent’s answers to our five maturity questions.7 This resulted in a range of scores between 1.0 and 5.0 (see Table 3-9), which we divided into three groups: “low,” for institutions where responses averaged lower than half a point below neutral (in the direction of “disagree”); “medium,” where responses averaged between half a point below and half a point above neutral; and “high,” where responses averaged higher than half a point above neutral (in the direction of “agree”). Respondent institutions were well distributed among the three levels of maturity. This score will be of use in later chapters because it is strongly associated with many other characteristics of the institution and the central IT organization. Focusing on institutional characteristics •• Figure 3-8. Characteristics of Institutions’ Environmental Sustainability Practices 50% 44.5 45% Percentage of Institutions 40% 34.1 35% 29.4 30% 25% 5% 0% 25.4 23.3 24.9 33.5 27.0 9.6 4.9 3.6 Well organized (N = 249) 4.5 Applied consistently (N = 245) 5.2 5.2 Well documented (N = 248) 9.4 7.2 5.1 5.3 Assessed regularly (N = 237) Closely aligned with the institution’s overall strategic objectives (N = 245) Characteristics of Practices Strongly disagree Disagree Neutral Agree Strongly agree Table 3-8. Agreement about Institutional Environmental Sustainability Practices Characteristics of Practices Mean* N Std. Deviation Well organized 3.24 249 1.000 Applied consistently 3.00 245 0.917 Well documented 2.96 248 0.985 Assessed regularly 3.06 237 1.004 Closely aligned with the institution’s overall strategic objectives 3.27 245 1.018 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree 42 35.5 16.3 15% 10% 22.9 20.1 20% 35.9 34.7 32.5 Green IT in Higher Education ECAR Research Study 2, 2010 discussed in this chapter, we found that respondents from institutions with a higher ES practice maturity score tended also to report significantly higher mean agreement that executive leaders and students place high priority on ES initiatives and that the institution is actively engaged in ES initiatives. Where ES practice maturity score was higher, the institution also provided extracurricular ES education to a greater number of constituencies. As shown in Figure 3-9, institutions with higher scores also reported more frequently that they had completed ES strategic plans, whether stand-alone or integrated into the institution’s ES strategic plan, and that their institutions had both ES offices and ES committees. Some or all of these institutional characteristics may either drive or be driven by the institution’s ES maturity; we cannot say for certain from our data which way causality operates. But it is clear that such characteristics as having an ES plan, providing extracurricular ES education, having an office that oversees ES initiatives, and having a committee to guide ES initiatives all go hand in hand with an institution’s management of ES practices in ways that are reflected in our summary measure of ES practice maturity. Summary and Implications It is clear that environmental sustainability (ES) is a concern at most of the institutions that responded to our green IT survey. Almost 9 in 10 respondents reported that the institution was actively engaged in initiatives to address those concerns. In the fact that three-quarters of those respondents said the institution’s executive leadership placed high priority on ES, we find evidence that executive opinion can be a powerful driver of an institution’s engagement in ES. Table 3-9. Institutional Environmental Sustainability Practice Maturity Score (N = 250) Institutional ES Practice Maturity Score Percentage of Institutions Low (1.00–2.49) 22.6% Medium (2.50–3.50) 41.8% High (3.51–5.00) 31.4% 90% 81.7 80% 72.2 64.9 Percentage of Institutions 70% 60% 47.4 50% 41.0 42.9 40% 27.6 30% 20% 21.1 14.8 10% 0% Institution has a completed ES plan (stand-alone or integrated) Institution has an office that oversees ES initiatives Figure 3-9. Institutional Environmental Sustainability Characteristics, by Institutional Environmental Sustainability Practice Maturity Score Institution has a committee that guides ES initiatives Characteristics of Institution Low maturity (1.00–2.49, N = 54) Medium maturity (2.50–3.50, N = 94) High maturity (3.51–5.00, N = 71) 43 Green IT in Higher Education At only 4 in 10 institutions had the president/chancellor signed the American College & University Presidents’ Climate Commitment, perhaps reflecting more the rigor of that commitment’s deliverables than the level of interest of higher education leaders. But where the ACUPCC had been signed, we were significantly more likely to find that executive leadership placed high priority on ES. And at signatory institutions, respondents were significantly more likely to agree that the institution was actively engaged in ES initiatives. Students are very often engaged in ES, according to our respondents, with about three-quarters agreeing or strongly agreeing that students place high priority on it. Most respondents reported that student opinion strongly influenced executive decision making at their institutions. Influence often flows the other way, as well, in creating student /administration synergies: A majorit y of respondent s reported that the institution provided extracurricular ES education to students. Small majorities also reported training faculty and staff in this way. The importance of executive commitment to ES was reflected in a number of findings. Reports that executive leadership placed high priority on ES frequently occurred in association with reports of completed ES strategic plans, suggesting a connection between leadership and planning in which we suspect the causal agent was the executive-level commitment. Where an institution’s leader was an ACUPCC signatory, it was more common for the institution to have an ES strategic plan under way or completed, likely because creation of a comprehensive plan to achieve climate neutrality is an ACUPCC requirement. Several other associations with strategic planning for ES speak to the value of an organized approach to ES; for example, respondents with completed plans more often reported that the institution was 44 ECAR Research Study 2, 2010 actively engaged in ES initiatives and that the institution provided extracurricular ES education to faculty, students, and staff. ES is recognized widely, if not universally, as a set of issues worthy of the institution’s attention, time, and effort. Many institutions provide organizational support for ES in the form of an ES office (about half of respondent institutions) and/or an ES committee (about two-thirds), but 30.0% of respondents have neither of these. Planning is another indicator that an institution is taking an issue seriously. We found that institutional strategic plans for ES, ES offices, and ES committees are often mutually reinforcing: Where a strategic plan for ES was in place, the existence of ES offices and ES committees was reported at least twice as often as where there was no plan. Characteristics of mature organizations are significantly associated with an institution’s involvement in the aspects of ES discussed in this chapter. Respondents shared with us their level of agreement that their institution’s ES practices were well organized, consistently applied, well documented, regularly assessed, and closely aligned with the institution’s overall strategic objectives. From each respondent’s mean responses to these questions, we constructed an ES practice maturity score. We found that higher scores went hand in hand with many indicators of engagement in ES, including agreement that executive leaders and students place high priority on ES initiatives, that the institution is actively engaged in ES initiatives, that the institution has completed an ES strategic plan, that the institution provides extracurricular ES education, and that an ES office and/or an ES committee exists. Endnotes 1. Standard deviation, 0.918. 2. ACUPCC website signatories page, http://www .presidentsclimatecommitment.org/html/signatories .php. The list used for this study was downloaded June 30, 2009, just after our survey terminated. 3. Standard deviation, 0.904. Green IT in Higher Education 4. Robert Albrecht and Judith A. Pirani, “Adelphi University: Implementing a Holistic Green IT Strategy to Create Institutional Engagement” (Case Study 2, 2010) (Boulder, CO: EDUCAUSE Center for Applied Research, forthcoming). 5. Standard deviation, 2.923. 6. CMMI Product Team, Capability Maturity Model Integration (CMMI), Version 1.1 (Pittsburgh: Carnegie ECAR Research Study 2, 2010 Mellon Software Engineering Institute, 2002), 25. 7. Responses to all five of our maturity questions demonstrate a high level of statistical comparability, supporting our summarization of them into this composite score. Perhaps the greatest value of a composite score is in simplifying graphic portrayal of associations between ES practice maturity and other data. 45 Green IT in Higher Education ECAR Research Study 2, 2010 4 Institutional Environmental Sustainability Initiatives I often say that when you can measure what you are speaking about, and express it in numbers, you know something about it; but when you cannot express it in numbers, your knowledge is of a meagre and unsatisfactory kind. —William Thomson, 1st Baron Kelvin (1824–1907) Key Findings •• •• •• •• •• •• Most institutional department heads can know little about their unit’s energy consumption; while partial energy audits had taken place widely in the past 12 months, full audits were comparatively rare, and at most institutions departments were neither informed of how much electrical power they used nor billed for it. At the institutional level, respondents often reported ES initiatives under way that were inexpensive or offered future savings; less common were initiatives that required up-front expenditures or challenged business practices. Respondents (mostly CIOs) were frequently uninformed about institutional ES initiatives; “don’t know” responses exceeded 15% of the total for 4 of the 10 institutional initiatives we asked about. Significantly more ES initiatives were under way where there was an institutional ES office, where there was an institutional ES committee, and where the ES practice maturity score we computed for the institution was higher. Measured goals for institutional ES initiatives were rare; only for compliance with green building standards, adopting clean/renewable sources of energy, and minimizing growth in total electrical energy consumption were such goals in place at more than a third of respondent institutions. Financial incentives to departments that participate in ES initiatives were also rare; only for the adoption of virtual classrooms did more than a tenth of respondents report having them. As we will see in this and following chapters, the environmental sustainability (ES) initiatives undertaken by the institution don’t just set the context for the central IT organization’s initiatives. They also provide, through their associations with other characteristics of the institution’s ES practices, significant insights into the quality of the ES outcomes our respondents told us their institutions were experiencing. In this chapter, we look at whether the institution establishes a baseline for energy use and then tracks ongoing use through periodic audits of energy consumption and by billing departments for their electronic energy usage. For many institutions, on-site generation of electrical power is a part of the ES landscape, and so we investigate our respondents’ practices related to it. Finally, we ©2010 EDUCAUSE. Reproduction by permission only. 47 Green IT in Higher Education ECAR Research Study 2, 2010 examine a number of initiatives through which institutions are taking responsibility for their environmental impacts. Specifically, we look at the institution’s pursuit of 10 representative ES initiatives, the status of its goals for them, and the existence of institutional incentives to departments for participating in each. consumption per unit time, but we wanted to know how granular information about ongoing power consumption was and whether that information was made available at the departmental level. As will become clear, we found that detailed information about power usage is rare. Tracking Energy Usage Establishing a Baseline As the quotation that opens this chapter suggests (and as it has been stated more succinctly since the time of Lord Kelvin), an institution cannot manage what it does not measure. Our conviction that this point is not lost on our survey respondents was reinforced many times in our qualitative interviews. For example, when asked what was the most important IT initiative under way at Athabasca University, CIO Brian Stewart said, “The first thing is metering, measuring, getting to know your costs. You can’t accomplish anything without knowing where you are. That’s the cornerstone of everything we need to do.” Institutions can measure their usage of energy by conducting a formal audit, and while we found that a small majority of our respondent institutions have done that in the past 12 months, many respondents reported that they had not or that they did not know if they had. We assume that all institutions are aware of the total cost of their energy Effecting change in anything that can be measured is aided by first measuring its starting condition—establishing a baseline— and then repeating the measurement at reasonable intervals to see if, and in what direction, change is occurring. Nevertheless, while 82.4% of the institutions responding to our survey have a goal of minimizing growth in their total electrical energy consumption, it is the rare one that has, in the past 12 months, conducted a comprehensive energy audit, whether to generate a baseline or to measure change against one. As Figure 4-1 shows, only about half of institutions had undergone any level of institutional energy audit in the year preceding our survey. Partial audits were not uncommon, but full institutional audits were rare. The narrowness of the time frame we asked about—the 12 months prior to our survey—may be responsible for an underrepresentation of audit activities, especially because an expensive, time-consuming, No audit, 18.9% Don't know, 28.2% Figure 4-1. Status of Institutional Energy Audit in Past 12 Months (N = 259) All parts audited, 12.4% Some parts audited, 40.5% 48 Green IT in Higher Education comprehensive energy audit is unlikely to be an annual activity. Interestingly, though, 73 respondents—more than a quarter of the overall respondent population—said they didn’t know if the institution had undergone such an audit, reinforcing our suspicion that institution-wide energy audits at whatever frequency simply aren’t a common practice. Conducting an audit may seem an onerous job, but sometimes help is available from unexpected sources. At Stanford University, where ES projects are well advanced, Joyce Dickerson, director for sustainable IT, has enlisted the aid of the electrical power utility that supplies the campus. “Before we undertook our project on cooling the campus’s many data centers,” she said, “we took extensive baseline measurements. The power utility helped us by establishing usage prior to the project and then by coming back to measure usage after implementation of our initiatives.” In Stanford’s case, and no doubt many others’, conducting an audit in concert with a provider has financial advantages. As Dickerson reports for her institution, “If our initiatives meet their goals, we will be eligible for financial incentives from the utility.” As one might expect, where recent energy audits had occurred, respondents were more likely to agree that the institution was actively engaged in ES initiatives and that executive ECAR Research Study 2, 2010 leadership placed high priority on ES than were respondents at institutions where no audit had occurred in the past 12 months. As Table 4-1 shows, among institutions that had undergone partial or full recent audits, mean agreement on those two points is half a point higher than among institutions that had undergone no audit. (For this and subsequent analyses, we excluded “don’t know” responses to the question about energy audits.) It was also significantly more common for institutions with ES offices and ES committees to have conducted energy audits. Among respondent institutions without ES offices, 58.1% had conducted either partial or full audits, while 86.5% of those that did have ES offices had done so. Similarly, 50.9% of respondents without ES committees had undergone partial or full audits, while 84.2% with them had done so. “Don’t know” answers about audit status were less frequent where there was an institutional ES office or committee, suggesting that such organizations may enhance respondent awareness of audit activities. We speculate that accountability concerns are behind the statistically significant associations between committee/office and audit status; where an ES committee and/or an ES office exists, a measure of responsibility for monitoring the Table 4-1. Institution’s Executive Leadership Places High Priority on Environmental Sustainability and Institution Is Actively Engaged in Environmental Sustainability Initiatives, by Status of Institutional Energy Audit in Past 12 Months Executive Priority on ES Status of Institutional Energy Consumption Audit No audit in past 12 months Mean* N Std. Deviation 3.59 49 0.934 Partial or full audit in past 12 months 4.09 136 0.890 Total 3.96 185 0.926 Institutional Engagement No audit in past 12 months Mean* N Std. Deviation 3.83 48 1.018 Partial or full audit in past 12 months 4.34 137 0.752 Total 4.21 185 0.856 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree 49 Green IT in Higher Education ECAR Research Study 2, 2010 institution’s ES performance is also likely to exist. Accountable individuals or groups would naturally want to have baseline information about electrical energy consumption and to reexamine it periodically, and our findings here show that they tend to get it. Similarly, the maturity of the institution’s ES practices was, on average, significantly greater where energy audits had occurred in the past 12 months. Mean agreement that ES practices were well organized, applied consistently, well documented, assessed regularly, and closely aligned with the institution’s strategic objectives was significantly higher among institutions that had conducted a partial or full audit. Monitoring Ongoing Use Even without a periodic audit, an institution spreads awareness of energy consumption if it informs departments of their energy usage. The message is more pointed, of course, if that information arrives in the form of a bill based on metered electrical power usage. Strong arguments can be made for making sure this information is shared. For example, Alan Crosswell, associate vice president and chief technologist at Columbia University, lays the groundwork for such an argument by pointing out that “there is a clear financial benefit to saving electricity. The things that you can do to reduce power consumption have a huge benefit, and they typically pay for themselves in a short time frame.” Nilda Mesa, Columbia’s assistant vice president for environmental stewardship, brings the point home by adding that “it is important to collect the appropriate data to quantify savings. People do not realize how it all adds up.” Nevertheless, few institutions share this information. Most respondents to our survey told us the institution neither billed departments other than central IT for the electrical power they use nor informed them of the amount they use (see Figure 4-2). One in 10 said departments were informed of usage but not billed, and very small percentages reported metered billing for actual usage and flat-rate billing. “Don’t know” responses were few, even though most respondents were from the central IT organization, suggesting that the institution’s method of billing departments other than central IT is usually common knowledge. Flat fee, 1.2% Metered billing for actual usage, 3.3% Other, 2.4% Not billed but informed of usage, 9.4% Figure 4-2. Method by Which Departments Other Than Central IT Are Billed for Electrical Power (N = 245) Not billed and not informed of usage, 83.7% 50 Green IT in Higher Education In Chapter 6 we will discuss a number of barriers to the central IT organization’s sustainability efforts. Lack of information about central IT’s own power consumption was not on the list of barriers we asked about, but it is one that came to light in our qualitative research. It is at the core of a concern that Portland State University’s CIO, Sharon Blanton, shared with us, and it is one that we feel sure would be echoed by many of our respondents. “The absence of metrics about our own electrical power consumption,” Blanton said, “is one of the biggest barriers we face in getting heavily into ES projects. We don’t know how much electricity we use now; we don’t see the bills because our facilities aren’t sub-metered. We can guess at our usage, but we’d be much better off if we could see the numbers.” Institutional Involvement Concerns about pollution, climate change, and unsustainable consumption of resources are common among higher education institutions. But concern alone does little to align institutional practices with ES strategies; in most cases, some sort of action is required. In the climate change arena, as we saw in Chapter 3, the American College & University Presidents’ Climate Commitment (ACUPCC) provides a template for action, requiring signatories to develop a comprehensive action plan to achieve climate neutrality, initiate tangible actions to reduce greenhouse gases, and become accountable by publishing their action plan and periodic progress reports. Among the “tangible actions” an institution can take is to adopt alternative (clean/ renewable) sources for the electrical power it consumes. For many institutions, this initiative can take place through ordinary transactions in the energy marketplace. But for about a quarter of the institutions in our survey population, where the institution generates its own power, any change toward environmental sustainability is likely to have profound ECAR Research Study 2, 2010 economic, environmental, and social implications. We look at the state of this practice in the following section. Whether the institution generates its own electrical power or not, it has many other opportunities to influence the effect its operations have on the environment. We identified 10 initiatives addressing a wide spectrum of ES issues and asked each respondent in our survey population to report whether the institution and the central IT organization were engaged in them, what the status of institutional and central IT goals for them was, what kinds of support central IT provided for them, and whether financial incentives existed for departments to participate in them. Our findings about these tangible actions at the institutional level are reported below as well. The central IT organization’s corresponding initiatives are the subject of Chapter 6. On-Site Electrical Power Generation About a quarter of respondents reported that their institutions produce a portion of the electrical power they use on site (see Figure 4-3). Larger institutions are significantly more likely to do so than smaller ones. Not surprisingly, on-site power generation also appears to go hand in hand with the level of organization of the institution’s ES efforts. For example, respondents whose institutions have an ES committee were more than twice as likely as others (33.6% vs. 13.9%) to report that they generated their own electrical power. A similar association existed between power generation and the existence of an institutional office overseeing ES initiatives. Of the institutions that generate their own electricity, about half do so in a green way. Thirty-three electricity-generating respondents (13.5% of the grand total) reported that at least some of the power they generate involves renewable sources such as wind, solar, hydro, or biomass. On-site generation of energy from renewable resources appears to 51 Green IT in Higher Education ECAR Research Study 2, 2010 On-site generation, some renewable, 13.5% On-site generation, nonrenewable, 11.0% Figure 4-3. Status of On-Site Generation of Electrical Power (N = 245) No on-site generation, 75.5% be an element of respondents’ sense that the institution is environmentally active. Where generation using renewable sources occurs, mean agreement that the institution is actively engaged in ES initiatives is more than half a point stronger than where sources are nonrenewable (see Table 4-2). Ten Environmental Sustainability Initiatives In addition to on-site generation of electrical power, our survey assessed respondent institutions’ involvement in 10 important ES activities: •• adopting alternative (clean/renewable) sources of electrical power, •• minimizing growth in total electrical energy consumption, •• recycling decommissioned IT equipment (e-waste), •• complying with the U.S. Green Building Council’s LEED standards for new construction, •• purchasing ENERGY STAR–certified products in all areas for which such ratings exist, •• purchasing computers and/or monitors with Electronic Product Environmental Assessment Tool (EPEAT) ratings of silver or better, 52 converting from paper document storage to digitally imaged document storage, •• reducing staff travel through video­ conferencing, •• adopting virtual classrooms as an energysaving alternative to on-campus classroom instruction, and •• adopting telecommuting as an energysaving way for employees to work. Many of these initiatives represent best practices in environmentally sustainable IT—we chose them for our survey for that reason—and despite the diversity we will see below in their adoption, many respondent institutions have been vigorous in their pursuit of these initiatives and others. For example, Columbia University, in New York City, is a participant in the PlaNYC Challenge (ht tp: // w w w.nyc.gov/ html / planyc2030/html/home/home.shtml), an initiative announced on Earth Day 2007 whose goal is for area colleges and universities to reduce their greenhouse gas emissions by 30% by 2017. As Columbia’s Nilda Mesa points out, “Our buildings account for 90% of Columbia’s greenhouse emissions. We do not have a lot of impact from transportation. So as we look to reduce the electrical demands from our buildings, IT is a natural place to probe further.” •• Green IT in Higher Education ECAR Research Study 2, 2010 Table 4-2. Institution Is Actively Engaged in Environmental Sustainability Initiatives, by Institution Generates Electrical Power from Renewable Sources Institutional Engagement Power Generation from Renewable Sources None Mean* N Std. Deviation 4.22 27 0.698 At least some 4.67 33 0.645 Total 4.47 60 0.700 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree At Franklin W. Olin College of Engineering, transportation is seen as a more significant part of the institution’s carbon footprint, so videoconferencing is seen as a contributor to ES practices. “We’re using videoconferencing more for student-sponsored projects, for example,” said Joanne Kossuth, vice president of operations and CIO, “as a way of reducing travel. Faculty are making more use of webinars, as well. IT has had to make some adjustments to bandwidth allocations, but we haven’t found we needed any external connectivity upgrades to allow for more videoconferencing.” For similar reasons, the University of New Hampshire is refining its telecommuting policy as an enhancement to its sustainability efforts, and in the process has encountered interesting social and technical issues. Nancye Jenkins, director of telecommunications and client services, observes that “IT people tend to telecommute all the time, but when you consider the consequences of campus-wide telecommuting, new issues come to light. For example, what are the security implications? What are the users’ home networks like? Do they broadcast everything or are they using VPNs? To address these concerns, we’re trying to develop a security model within the teleworking policy. There are so many variables that come into play in what, at first glance, seem to be a straightforward initiative.” For the overall survey population, Figure 4-4 shows the status of these initiatives and the others on our list, in descending order of engagement by the study population. Initiatives to recycle e-waste and minimize growth in total electrical energy consumption were under way at over 75% of respondent institutions. Conversion from paper to digital document storage, purchase of ENERGY STAR products, compliance with LEED green building standards, and use of videoconferencing to reduce staff travel were also being pursued by majorities of respondents. Adoption of renewable energy sources, adoption of virtual classrooms, and purchase of computers and monitors with EPEAT ratings of silver or better were under way at about a third of respondent institutions. Telecommuting as an energy-saving way for staff to work is substantially the least commonly reported of these 10 initiatives. Figure 4-5 gives a sense of how formally the institutional ES initiatives are being approached by reporting whether goals for the initiative are in place and whether progress toward those goals is being measured. In this figure we look only at institutions whose respondents reported initiatives under way, excluding considerable numbers of “don’t know” responses. Note that for initiatives with low N values, our interpretations are necessarily less certain than where N is higher. In the figure, we have reordered the initiatives in descending order of formality. Initiatives with Measured Goals The most formalized initiative was compliance with LEED standards, with a small majority of those with such initiatives under way reporting that documented goals are in place and progress toward them is measured. The LEED standard encourages a formal 53 Green IT in Higher Education ECAR Research Study 2, 2010 Minimize growth in electrical energy use Figure 4-4. Status of Institutional Environmental Sustainability Initiatives (N = 261) 71.3 Purchase ENERGY STAR products 70.9 27.6 Videoconference to reduce travel Adopt alternative sources of electrical power 26.4 76.2 20% 30% 40% Comply with LEED standards (N = 144) 50% 2.3 60% 70% 54.9 Adopt alternative sources of electrical power (N = 78) Adopt virtual classrooms (N = 82) 20.7 Convert to digital documents (N = 178) Purchase EPEAT products (N = 83) 14.5 Purchase ENERGY STAR products (N = 177) 13.6 Adopt telecommuting (N = 53) 13.2 Videoconference to reduce travel (N = 159) 7.5 0% 46.6 25.6 52.1 17.1 62.2 30.9 52.8 19.3 66.3 36.7 49.7 17.0 69.8 17.6 10% 33.3 18.2 16.3 20% 100% 24.3 21.8 35.2 22.4 90% 20.8 44.9 Recycle e-waste (N = 219) 80% Percentage of Institutions Actively engaged Not actively engaged Don't know Minimize growth in electrical energy use (N = 176) 5.0 41.4 21.5 10% 17.2 60.5 32.2 0% 3.1 47.5 34.5 Adopt telecommuting Figure 4-5. Status of Goals for Institutional Environmental Sustainability Initiatives 23.4 34.5 35.2 Purchase EPEAT products 17.2 11.1 62.5 Adopt virtual classrooms 1.1 11.9 65.5 Comply with LEED standards 8.8 16.1 75.1 Convert to digital documents 1.5 12.6 85.8 Recycle e-waste 74.8 30% 40% 50% 60% 70% 80% 90% 100% Percentage of Institutions Documented goals are in place and progress is measured Documented goals are in place but progress is not measured No documented goals approach, and so this finding does not surprise us. Adopting alternative (clean/renewable) electrical power sources and minimizing growth in total electrical power consumption were also fairly well formalized, with more 54 than a third of respondents reporting that their goals for the initiative are measured. Progress toward these initiatives lends itself well to measurement, encouraging the formation of goals and subsequent measuring of Green IT in Higher Education progress toward them. Using measured goals to track the recycling of e-waste, the most commonly adopted initiative, and tracking the adoption of virtual classrooms, one of the least commonly adopted initiatives, has been taken on by nearly 2 in 10 respondents. All other initiatives are tracked with measured goals by very few respondents. Whether this represents difficulty of measurement, lack of quantitative focus, or some other factor undoubtedly varies among respondents. Initiatives with Unmeasured Goals Unmeasured progress toward documented goals occurs frequently for initiatives involving the purchase of ENERGY STAR products, conversion to digital document storage, and recycling of e-waste. These initiatives lend themselves well to quantitative goal-setting, but measuring actual compliance may be made difficult by their distributed nature; disparate institutional entities may have independent initiatives for these goals, and communication about them is not likely to be perfect. (Substantiating this, as we will see in Chapter 7, purchase of ENERGY STAR products and recycling of e-waste were the two non–central IT initiatives most often reported to be coordinated by an entity other than central IT or the institutional ES office.) For all other initiatives, fewer than 20% of respondents reported the ECAR Research Study 2, 2010 intermediately formal condition of having unmeasured goals. Initiatives with No Goals For most of our 10 initiatives, majorities or near majorities of respondents said no documented goals were in place. The exceptions were complying with LEED standards, for which only a quarter of respondents with initiatives under way had no goals, and adopting alternative sources of electrical power, for which a third of respondents had no goals. Having documented goals and measuring them are elements of process maturity, but it was only for the two initiatives just mentioned and that of minimizing growth in total electrical energy consumption (for which nearly half of respondents had no goals) that the formality of ES initiatives was significantly associated with the institution’s ES practice maturity score. For each of these three more frequently formalized goals, the higher the institution’s ES practice maturity score was, the more likely the institution was to report measured goals for it. For these initiatives, at least, formal goal-setting and maturity of ES practices tend to go hand in hand. As Table 4-3 indicates, all institutions reported they were engaged in at least one of our 10 ES initiatives. The mean number of initiatives under way was 5.541 and the median was 6. Table 4-3. Number of Institutional Environmental Sustainability Initiatives Under Way (N = 261) Institutional ES Initiatives Under Way Percentage of Institutions 1 3.8% 2 4.6% 3 8.8% 4 13.0% 5 16.5% 6 22.2% 7 11.5% 8 11.9% 9 5.0% 10 2.7% 55 Green IT in Higher Education Larger institutions report being engaged in a greater mean number of ES initiatives than smaller institutions, perhaps because they have more resources to apply to ES initiatives or perhaps because their cumulative environmental impact is more substantial and calls out for more mitigation. Among the smallest institutions, the mean number of ES initiatives under way (from our list of 10) is 4.65.2 The largest institutions, by contrast, report being engaged in a mean of 6.703 initiatives, a difference of 2.05. Presumably because of similar factors—more resources or greater need for mitigation—we also found that, on average, doctoral institutions have more initiatives under way than other Carnegie classes, public institutions have more under way than private ones, and institutions whose mission is research focused have more ES initiatives under way than institutions whose mission is focused on instruction. The institution’s activity in pursuing ES initiatives appears to invoke more organizational structure at the institutional level, to be encouraged by such structure, or both. The number of ES initiatives in which the institu- ECAR Research Study 2, 2010 tion is actively engaged is significantly greater where the institution has an ES office and an ES committee (see Table 4-4). Such bodies generate ideas, focus attention on specific projects, and provide a measure of accountability. Likely for similar reasons—better organization and greater accountability—the institution’s ES practice maturity score is also tied to the number of initiatives the institution engages in. We also found that the more ES initiatives the institution has under way, the more likely the institution is to measure progress toward meeting those initiatives’ goals. Because goal-setting and assessment of progress are characteristics of process maturity, this finding bears out the connection reported just above between ES practice maturity score and number of ES initiatives. Finally, the mean number of ES initiatives the institution is engaged in is significantly higher where the institution has had a recent partial or full energy audit and where it provides extracurricular education about ES to a greater number of institutional constituencies; all three characteristics speak to a heightened intensity in the institution’s approach to ES. Table 4-4. Number of Institutional Environmental Sustainability Initiatives Under Way, by Existence of Environmental Sustainability Office and Committee, and by Environmental Sustainability Practice Maturity Score Number of Initiatives Institution Has an ES Office Mean* N Std. Deviation No 4.84 133 1.969 Yes 6.44 117 1.950 5.59 250 2.114 Mean* N Std. Deviation Total Institution Has an ES Committee No 4.67 83 2.055 Yes 6.23 145 1.989 Total 5.66 228 2.144 Mean* N Std. Deviation 4.71 59 1.912 Medium (2.50–3.50) 5.65 109 1.974 High (3.51–5.00) 6.33 82 1.969 Total 5.65 250 2.040 Institutional ES Practice Maturity Score Low (1.00–2.49) *Scale: 1–10 initiatives 56 Green IT in Higher Education ECAR Research Study 2, 2010 Financial Incentives for ES Initiatives and their faculty, involved in developing materials to deliver effective instruction through electronic media. Within our survey population, institutional financial incentives to departments for participation in ES initiatives were substantially more common among doctoral institutions and institutions with more than 15,000 FTE students. Leaders at larger, more academically complex institutions may find it more difficult to inspire widespread voluntary cooperation with ES initiatives than those at smaller institutions, and thus may need to offer financial incentives more often. At smaller institutions, particularly small liberal arts colleges, an institution-wide enthusiasm for shared goals may be easier to generate, and peer pressure to participate in institutional initiatives may be greater, making financial incentives less necessary. As shown in Figure 4-7, 3 in 10 doctorals provided incentives for one or more initiatives, followed by substantially fewer associate’s, master’s, and bachelor’s institutions. Similarly, 3 in 10 institutions with more than 15,000 FTE students provided incentives for at least one initiative, with progressively fewer institutions doing so as size decreased. One way in which an institution can encourage departments to undertake worthwhile initiatives is to offer financial incentives to those that participate. In the case of certain ES initiatives, the economic rationale for this practice is solid. For example, spending a little on incentives to minimize growth in total electrical energy consumption is likely to result in cost savings that exceed the incentive outlay and at the same time benefit the environment while helping the institution meet its ES goals. We found, however, that the practice of providing incentives to departments is quite rare. As Figure 4-6 shows, the only initiative for which more than 10% of the institutions actively engaged in it provide such incentives is the adoption of virtual classrooms as an energy-saving alternative to on-campus classroom instruction. By subsidizing the adoption of virtual classrooms, these 11 institutions appear to recognize both the value of allowing students to take classes without traveling to campus and the work, for departments Adopt virtual classrooms (N = 78) 14.1 Adopt alternative sources of electrical power (N = 81) 8.6 Minimize growth in electrical energy use (N = 175) 5.7 Convert to digital documents (N = 167) Figure 4-6. Status of Institutional Financial Incentives to Departments for Participation in Environmental Sustainability Initiatives 5.4 Videoconference to reduce travel (N = 149) 4.7 Purchase EPEAT products (N = 77) 3.9 Adopt telecommuting (N = 52) 3.8 Recycle e-waste (N = 214) 3.3 Comply with LEED standards (N = 132) 3.0 Purchase ENERGY STAR products (N = 171) 1.8 0% 2% 4% 6% 8% 10% 12% 14% 16% Percentage of Institutions 57 Green IT in Higher Education ECAR Research Study 2, 2010 35% 25% Percentage of Institutions Figure 4-7. Institutions with Incentives to Departments in Place for One or More Environmental Sustainability Initiatives, by Carnegie Class and Institution Size (FTE Enrollment) 20% 15% 17.0 12.5 10.5 10% 6.6 5.1 5% 0% AA (N = 34) BA (N = 60) MA (N = 58) Carnegie Class Summary and Implications An overview of institutional environmental sustainability (ES) initiatives helps provide the context for the IT-specific initiatives we will discuss in later chapters and can provide insight into the ES-related outcomes institutions are realizing. In this chapter we looked at the status of respondent institutions’ recent energy audits, their electrical power billing practices, their own generation of electrical power, and the characteristics of 10 sample ES initiatives that many of them had undertaken. In overview, what we found was that many institutions are in the dark about their electrical energy use. Few had conducted recent, comprehensive energy audits, and even fewer were providing non-IT departments with information about their ongoing energy use. While all institutions were actively engaged in at least 1 of the 10 ES initiatives we asked about, institutions did not often have goals in place for them, and where they did, actually measuring progress toward achieving the goals was rare. Very few institutions provided financial incentives for any of the ES initiatives on our list. 58 29.6 29.4 30% DR (N = 68) 1–4,000 (N = 109) 4,001–15,000 (N = 89) More than 15,000 (N = 54) Institution Size (FTE Enrollment) Conducting an initial audit of the energy the institution uses establishes a baseline against which the results of subsequent audits can be used to measure the success of energy-related ES initiatives. We asked respondents whether their institution had conducted partial or full energy audits within the preceding 12 months and found that about half had; about 1 in 8 had done a full audit and 4 in 10 had done a partial one. A quarter said their institutions had conducted no energy audit in that time frame, and the remaining quarter selected the “don’t know” response. While a periodic energy audit provides coarse-grain feedback about energy use, institutions can provide their constituent departments more precise and potentially timelier feedback, as well as an incentive to conserve energy, by billing them for their actual use of electrical power. This practice is rare among our respondents, though, with only 3.3% reporting measured billing and most of the rest (83.7%) reporting they were neither billed for their electrical power use nor informed of the amount they used. While nearly any institution’s energy use can be calculated at a gross level from its periodic bills for electricity and other fuels, Green IT in Higher Education our survey responses suggest that it is more difficult—and less likely—for an institution to know at a detailed level which parts of the organization use how much energy. The highly distributed nature of most academic institutions ensures this. We know from our qualitative interviews that it is rare for electrical power usage to be sub-metered—that is, to be measured at a level below that of the building. No doubt this helps explain why most institutions do not bill departments individually for their electrical power usage or even inform them of it. With neither audit nor billing information to guide them, many of our respondents would have difficulty reporting actual savings in their energy use over time. A certain amount of progress can be identified when workstations, servers, and other devices are replaced with models that are known to be more energy efficient. But without actual metering of consumption at a detailed level, the ES gains achieved by softer, more behavioral initiatives are impossible to measure and difficult to estimate. About a quarter of respondents reported that their institution generated at least some of its own electrical power, with about half of that group reporting the use of renewable sources such as sun, wind, water, and biomass. The future of green IT is likely to engage institutions in the pursuit of clean, sustainable energy. Institutions that are now generating their own power by use of fossil fuels are likely to find their reliance on those fuels burdensome; those that are now using sustainable fuels for power generation are a step ahead. Respondent institutions had undertaken a mean of 5.54 of our 10 sample ES initiatives. Six of these initiatives were under way at half of institutions or more: recycling e-waste, minimizing growth in electrical energy use, converting from paper to digital document storage, purchasing ENERGY STAR products, complying with LEED green building stan- ECAR Research Study 2, 2010 dards, and videoconferencing to reduce staff travel. The remainder, under way at fewer than one-third of institutions, were adoption of alternative (clean/renewable) sources of electrical power, adoption of virtual classrooms, purchasing computers and/or monitors with EPEAT ratings of silver or better, and adopting telecommuting as an energy-saving way for staff to work. The mean number of ES initiatives under way varied by demographics, being significantly greater among doctoral institutions, larger institutions (FTE students), public institutions, and those whose mission was focused on research. As mentioned above, we believe that the pursuit of clean, renewable sources of energy is in the future for most institutions, and if we were to repeat our survey in a few years, we would expect to see a majority of institutions with such an initiative under way despite its difficulty and expense. In the meantime, the average institution can increase its engagement in sustainable IT by building ES standards into purchasing processes. Other avenues for short-term gains in the pursuit of ES can come from softer activities. Adopting telecommuting has potential for reducing energy consumption not just for the institution but also for the individual, and with a beneficial effect on the carbon footprint of the entire community. We discuss other energy-saving initiatives related to both infrastructure and behavior in the context of central IT and distributed data centers in Chapters 6 and 7. At the institutional level an organized approach to ES seemed to encourage more activity; the number of ES initiatives under way was significantly greater where there was an ES office and an ES committee and where the institution’s ES practice maturity score was higher. Where the institution had more ES initiatives under way, respondents were more likely, on average, to report that the institution had documented, measured goals in place for those initiatives and that the 59 Green IT in Higher Education institution provided extracurricular education about ES to faculty, staff, and students. Rounding out our examination of institutional ES initiatives, we found it was rare for the institution to offer financial incentives to departments that participate in environmental sustainability initiatives. Respondents told us the adoption of virtual classrooms was encouraged in this way at 14.1% of the institutions that had such initiatives under way, presumably in the form of subsidies for faculty to develop electronically delivered instructional materials. Otherwise, only for adoption of alternative (clean/renewable) energy sources, minimization of growth in total electrical energy consumption, and conversion from paper to digitally imaged document storage were incentives in place at more than 5.0% of the institutions that had those initiatives under way. While still very rare, incentives for participation in ES initiatives were most common among doctoral institutions and those with more than 15,000 FTE students. Although they are apparently not much used by executives at our respondent institutions, incentives to individuals and organizations for participation in ES initiatives are pervasive at the national, state/provincial, local, and private (e.g., utilities) levels 4 and represent signifi- 60 ECAR Research Study 2, 2010 cant elements of many ES strategies outside higher education. As we discussed in this chapter, higher education institutions’ ability to measure energy consumption below the gross institutional level is often severely limited and probably explains why so few incentives exist in that context. Where implementation of sub-metering is possible or where it can be retrofitted (perhaps subsidized by government or the local power utility), incentives should be much easier to implement. Even without the ability to measure bottomline energy savings, it is entirely feasible to evaluate departments’ compliance with behavioral goals, such as implementing power management software, reducing consumption of paper and toner, and increasing purchases of energy-efficient hardware. Basing incentives for ES initiatives on such assessments should be well within the reach of every institution and has potential to enhance the institution’s attainment of its ES goals. Endnotes 1. 2. 3. 4. Standard deviation, 2.109. Standard deviation, 1.905. Standard deviation, 2.062. For examples of the incentive programs available in the United States, see the online Database of State Incentives for Renewables and Efficiency, http:// www.dsireusa.org/. Green IT in Higher Education ECAR Research Study 2, 2010 5 Central IT’s Role in Greening the Campus It’s a job that’s never started that takes the longest to finish. —J. R. R. Tolkien Key Findings •• •• •• •• •• •• Enthusiasm about the central IT organization’s engagement in environmental sustainability (ES) initiatives was more muted than about the institution’s engagement, with only half as many respondents “strongly agreeing” that central IT was actively engaged. Only 15.5% of respondents said the CIO was a “leader” in the institution’s ES initiatives, and despite the information and resources a CIO can bring to ES projects, just a quarter said the CIO was an “advisor.” Most of the rest said the CIO was only a “participant.” Strategic plans for ES, both completed and in progress, were less common among central IT organizations than among institutions; nearly half of central IT organizations reported having no such plan. Where a plan existed, however, the CIO was more apt to place high priority on ES initiatives and to take a more active role in institutional ES initiatives. Guidance of ES initiatives had less structure at the central IT level than the institutional: Fewer than 1 in 10 IT organizations had assigned a full FTE or more to oversee ES initiatives, and fewer than 1 in 4 had an internal committee whose charge included guiding them. Central IT’s ES practice maturity score tracks well with the institution’s; where the institution had invested in a mature set of ES practices, the central IT organization had usually done so as well. Where central IT’s ES practice maturity score was higher, more respondents agreed the CIO placed high priority on ES, the institution was more likely to be actively engaged in ES initiatives, the number of central IT staff assigned to oversee the organization’s ES initiatives was significantly higher, and the proportion of central IT purchasing decisions in which ES factored significantly was higher. In 2009, EDUCAUSE Quarterly published a series of four “Sustainability” columns, written by Wendell Brase, vice chancellor for administrative and business services at the University of California, Irvine, and Mark Askren, now CIO at the University of Nebraska. In their first column, Brase and Askren pointed out that “media coverage of sustainability and ‘green’ issues is hard to ignore these days. But less clear is a specific understanding of what this agenda means within higher ed IT organizations.... Although ©2010 EDUCAUSE. Reproduction by permission only. 61 Green IT in Higher Education IT might not be the largest component in your institution’s greenhouse gas (GHG) inventory, it probably constitutes the fastest growing element in your carbon footprint.”1 One of the key questions this ECAR study of green IT set out to answer is what role the central IT organization plays—and can play—in the institution’s efforts to become more environmentally responsible. Just as a number of factors underlie effective environmental sustainability (ES) involvement at the institutional level, similar factors lay the groundwork for central IT’s participation. Before dealing with the specifics of central IT’s involvement in ES, the topic of the next chapter, we look here at central IT’s basic ES processes and at certain commonalities between those processes and the institutional ones we have examined so far. We saw in the previous chapters that many aspects of institutional ES engagement are significantly associated with the orientation of leadership toward ES issues, the status of strategic planning for ES, and the organizational framework established to support ES initiatives. At the level of the central IT organization, the importance of parallel factors is also clear. Organizational structures such as staff assigned to oversee ES initiatives, the existence of an internal ES committee, and attention to ES considerations in purchasing decisions can be important. As was the case at the institutional level, the maturity of central IT’s ES practices is clearly tied to a number of other factors and, as we will see in subsequent chapters, offers insight into successful ES outcomes for both the organization and the institution. The Organizational Context As we did at the institutional level (see Chapter 3), we also asked our survey respondents if the central IT organization was actively engaged in ES initiatives. While their answers no doubt reflect a variety of factors, the influ- 62 ECAR Research Study 2, 2010 ence of the central IT organization’s leadership is bound to be an important one. We gain insight into that dynamic from responses to our questions about the priority the seniormost IT leader places on ES and the role of that leader in institutional ES initiatives—questions to which most of our respondents could speak authoritatively, given that they occupied that position themselves. We see planning as another element of leadership, both deriving from and contributing to senior IT staff’s involvement in institutional and central IT ES activities, and so in this section we also examine the status of the central IT organization’s strategic plan and its associations with other ES-related organizational characteristics. Central IT’s Engagement in ES Initiatives Respondents seemed reluctant to tout their central IT organization’s engagement in ES. Paralleling our questions about the institution as a whole, we asked if the central IT organization was, overall, “actively engaged in ES initiatives.” While nearly three-quarters of respondents agreed (55.3%) or strongly agreed (17.1%) that it was, mean agreement about engagement at the institutional level was substantially greater, at 4.172 on our 5-point agreement scale, than for the central IT organization, where the mean was a noticeably lower 3.78.3 As shown in Figure 5-1, neutral responses explain most of the difference, being much more common for central IT’s involvement than for the institution as a whole. These differences signal a sense among our respondents (mostly IT professionals) that central IT is playing less of a role in ES initiatives than other elements of the institution. Perhaps this is because there is simply a larger role for other parts of the institution to play in ES initiatives than for central IT, but it is also very likely that much of central IT’s potential for engagement has not yet been realized. Green IT in Higher Education ECAR Research Study 2, 2010 60% 53.1 55.3 Percentage of Institutions 50% 40% 35.7 30% 18.7 20% 10% 0.8 0% 2.3 Strongly disagree 5.4 6.6 Disagree 17.1 Figure 5-1. Institution and Central IT Organization Are Actively Engaged in Environmental Sustainability Initiatives 5.0 Neutral Agree Strongly agree Institution (N = 258) Central IT (N = 257) Institutional planning for ES appears to stimulate central IT’s engagement in ES. Where the institution had a strategic plan under way or in place, agreement was stronger that the central IT organization was actively engaged in ES initiatives. This parallels our finding for institutional engagement. CIO’s Priority on Environmental Sustainability As they did for the institution’s executive leadership, a strong majority of respondents told us their institution’s senior-most IT leader (CIO or equivalent) placed high priority on environmental sustainability. Unlike their evaluation of the priority the institution’s executive leadership placed on ES, for more than three-quarters of respondents—those who identified themselves as their institution’s CIO—this was a personal assessment. About half of respondents agreed that the CIO placed high priority on ES, and a bit more than a quarter strongly agreed (see Figure 5-2). The two sets of answers were similar to one another, and we do not consider the small percentage differences between them to be meaningful. Our findings suggest that the CIO is generally in tune with the ES sensibilities of institutional leadership. As was the case with our finding about executive leadership’s placing high priority on ES, agreement that the CIO places high priority on ES is significantly stronger where respondents agree that the institution is actively engaged in ES initiatives. Unlike our finding that executive leadership’s ES priority varies significantly by institutional mission, that factor appears not to affect the CIO’s ES priority significantly. Nor is there a significant association between the CIO’s ES priority and the institution’s status as a signatory of the American College & University Presidents’ Climate Commitment. On average, as an institution’s ES practice maturity score increases, so does the respondent’s level of agreement that the CIO places high priority on ES (see Table 5-1). We are tempted to speculate from this finding that an exceptionally mature set of institutional ES processes triggers something in CIOs that makes them more sensitive to ES issues and raises the priority of those issues in the CIO’s mind. We understand, however, that a more ES-mature institution may be better able to 63 Green IT in Higher Education ECAR Research Study 2, 2010 60% 53.3 50.2 Figure 5-2. Leaders Place High Priority on Environmental Sustainability Percentage of Institutions 50% 40% 30% 26.3 20% 15.8 10% 2.3 0% 5.4 26.3 14.3 5.0 1.2 Strongly disagree Disagree Neutral Agree Strongly agree Institution's executive leadership (N = 259) Senior-most IT leader (N = 259) Table 5-1. Senior-Most IT Leader Places High Priority on Environmental Sustainability, by Institutional Environmental Sustainability Practice Maturity Score Institution’s Senior-Most IT Leader Places High Priority on ES Institutional ES Practice Maturity Score Mean* N Std. Deviation Low (1.00–2.49) 3.69 59 0.969 Medium (2.50–3.50) 3.96 109 0.781 High (3.51–5.00) 4.33 81 0.671 Total 4.02 249 0.830 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree recruit and retain a CIO whose ES sensitivities are already high. It seems less likely that causality would run in the direction of environmentally sensitive CIOs’ strongly influencing the ES maturity of the institution, although it is not impossible; nor is it impossible that an unknown third factor drives both the priority the CIO places on ES and the institution’s ES practice maturity score. The next section also discusses results that bear on this question. The CIO’s Role in Institutional Environmental Sustainability Initiatives When respondents assessed the role the CIO plays in institutional ES efforts (and 64 this was usually a self-assessment), fewer than one-sixth characterized themselves as leaders (see Figure 5-3). Instead, they most frequently chose the more passive role of “participant” or the intermediate role of “advisor.” Even more passive roles were surprisingly common, with nearly a fifth of respondents reporting the CIO had “no role” at all or was merely an “observer.” The role the CIO can play in institutional ES initiatives depends on many factors, ranging from the personal to the institutional, but there is good agreement that a role exists and that it can be a positive one. Gartner Inc. is encouraging, stating that “going green makes good business sense, and CIOs have an impor- Green IT in Higher Education ECAR Research Study 2, 2010 50% 43.0 45% 40% Percentage of Institutions 35% 30% 24.0 25% 20% 15.5 Figure 5-3. Role of the SeniorMost IT Leader in Institutional Environmental Sustainability Efforts (N = 258) 15% 10% 10.1 7.4 5% 0% No role Observer tant role to play in helping their enterprise deliver necessary change. CIOs can provide tools, provide management insight and lead change, depending on the scope of initiatives under consideration and IT’s capacity to participate.”4 In their first EDUCAUSE Quarterly column, Brase and Askren shared some advice for CIOs, urging their active participation in campus-wide sustainability efforts. As they put it, “IT leaders bring a lot of intellect to this challenge. For one thing, IT leaders understand scale—relevant because attaining carbon-neutrality is a massive problem that demands large-scale solutions. In addition, IT leaders bring to work every day an inherent drive to solve complex, multifaceted problems using technology. Again, a basic match! IT leaders like to bring facts, data, and expertise to bear on problems—exactly what is needed for climate solutions.”5 None of the active roles the CIO can play are possible in a vacuum. On ES matters, as on others, the CIO interacts with a host of colleagues across the institution. One particularly appropriate ally is the head of the institution’s ES oversight office. At most of the 117 Participant Advisor Leader respondent institutions that have organized oversight in this way, respondents tell us that the head of the office works closely with the CIO. A majority of respondents agree (44.8%) or strongly agree (15.5%) that that is the case. Fewer than a quarter (21.6%) are neutral on the question, and only 18.1% disagree or strongly disagree. This suggests that the insights and solutions IT can bring to bear on such institutional environmental parameters as power consumption and the production of e-waste are often known resources to the head of the institutional ES office, where one exists, and that the CIO is plugged in to what is happening on campus. Beyond this relationship, central IT’s influence on ES matters can extend into the departmental IT sphere when the CIO reaches out, and particularly where the CIO is willing to take a leadership role. For example, at Columbia University, Alan Crosswell, associate vice president and chief technologist for the university’s central IT organization, explains that “the IT Leaders Council is how central and departmental IT specialists coordinate ES activities around the campus. The CIO heads it. Many schools, most notably our profes- 65 Green IT in Higher Education sional schools, have their own IT groups, and a lot of research groups manage their own IT activities, so a presence on the IT Leaders Council brings the CIO a lot of institution-wide perspective.” At a slim majority (53.8%) of institutions in our study population, the CIO is a member of the president/chancellor’s cabinet and as such might be expected to have more influence over the institution’s ES practices than elsewhere. This is borne out to some extent by our finding that central IT is a member of the institution’s ES committee significantly more frequently where the CIO is a cabinet member (67.8% of institutions) than where that is not the case (43.1%). Emphasizing the importance of institutional-level executive support, our survey data show a trend toward more active CIO involvement in ES initiatives where the institution’s executive leaders place high priority on ES. In encouraging a leadership role for the CIO in ES, Franklin W. Olin College of Engineering’s Vice President of Operations and CIO Joanne Kossuth points out, “It’s a way for CIOs to find other strategic partners in the institution. It is another way for IT to contribute to the institutional bottom line besides cutting budgets and dealing with reduced resources. I think it is a way for people to see CIOs as something other than the ‘IT guy.’ As green technology cuts across the institution, it gives CIOs the opportunity to interact more with people on campus. People can begin to understand that the CIO brings a skill set that isn’t just applicable to technology—systems thinking, logic skill set—and it can be applied to other areas.” To help the IT leader gain entrée into an ES leadership role, Greg Day, director of desktop support /user services for Shippensburg University, suggests doing some research about other institutions’ green or ES activities, deciding what is economically feasible, and then choosing a few appropriate projects. “For example,” he said, “our institution’s 66 ECAR Research Study 2, 2010 paper reduction project was easy to do, and we got a lot of very positive feedback after we implemented it. It’s also a good idea to share information about ES projects with other institutions. I’ve found it really useful to meet with my colleagues from the state university system at least twice a year for that purpose.” Economic Pressures As we discussed in Chapter 3, colleges and universities are dealing with the current financial crisis in a variety of ways, sometimes affecting their ES activities. While 46.9% of respondents agreed or strongly agreed that their institutional ES initiatives had remained unaffected by economic pressures in the 12 months preceding our survey, in fully a third of cases economic pressures had had an impact. Brase and Askren, in the second of their EDUCAUSE Quarterly “Sustainability” columns, expressed optimism. “Actually,” they wrote, “energy-saving retrofit projects are still fundable, even in today’s credit market, if projected costs and benefits are based on an ‘investment grade’ analysis.” But they offered caveats as well and followed with a cautionary note: “At a time of fiscal conservatism, [the] drawbacks [to these projects] will loom even larger. Budget and finance officers have good reason to be extra conservative these days.”6 Our data show considerable uniformity in the way economic forces are impacting both institutional and central IT ES initiatives. About half of respondents agreed or strongly agreed that central IT’s ES initiatives have remained unaffected over the past 12 months, while 3 in 10 expressed some pain by disagreeing or strongly disagreeing (see Figure 5-4). Responses to the two questions are tightly linked, statistically: Where times are tough for the institution’s ES projects, they tend also to be tough for central IT’s. We reported in Chapter 2 on respondents’ assessment of change in their institution’s financial situation in the past 12 months (refer Green IT in Higher Education ECAR Research Study 2, 2010 60% 48.6 50% Figure 5-4. Institutional and Central IT Organization Environmental Sustainability Initiatives Have Remained Unaffected by Economic Pressures in the Past 12 Months Percentage of Institutions 43.2 40% 29.6 30% 24.1 18.5 20% 10% 0% 4.9 19.8 5.1 Strongly disagree 3.7 Disagree Neutral Agree 2.3 Strongly agree Institution (N = 243) Central IT (N = 257) to Figure 2-5). There was no significant association between change in financial status and agreement that institutional ES initiatives had remained unaffected by the year’s economic pressures, but for central IT ES initiatives there was. Among the 194 institutions whose financial position had worsened or greatly worsened, more than 4 in 10 respondents (44.8%) agreed or strongly agreed that their central IT ES initiatives had been unaffected by economic pressures in the past 12 months. While not a majority, this is a surprisingly large group, indicating that ES initiatives had been spared during particularly tough financial times. More intuitively, among the relatively few institutions where financial position had remained about the same or had improved to some extent, majorities of respondents said central IT ES initiatives had been unaffected. In many cases, presumably, central IT ES initiatives have been spared because they were not only green, but also financially advantageous. As Columbia University’s Crosswell put it, “From the IT perspective, it’s fairly easy to make the case for sustainability initiatives, especially when they result in energy efficiency.” Strategic Planning for ES Within Central IT At most institutions, the central IT organization is no stranger to strategic planning. While rapid change in technology makes even the near future difficult to predict, the inevitability of that change and of costs associated with it make an IT strategic plan the hallmark of a well-run organization. Including ES elements in the IT strategic plan is more of a novelty, though, and many CIOs can tell stories like this one from Jack Chen. At Adelphi University, where Chen is CIO, “In the past, IT’s planning efforts never focused on ES initiatives specifically. At the institutional level, the focus on ES had to do more with building, grounds, and facilities initiatives. But IT came on the institution’s radar when they realized the amount of energy that IT uses, not only for data production or data centers, but to power the IT equipment all around the campus. IT has always been part of the university’s strategic plan, so we were eager to be included in the institution’s ES work, too. IT is a big area, and we realized that we could generate substantial savings. We did not want to just 67 Green IT in Higher Education ECAR Research Study 2, 2010 talk about it; we really wanted to practice IT ES, and the best way to leverage our efforts was through planning.” At many respondent institutions, planning for ES was under way within the central IT organization, but it was a less common practice and was substantially less likely to have resulted in a completed plan than at the institutional level. Central IT units with no plan at all make up nearly half of the respondent population, compared with the 2 in 10 institutions that have no plan (see Figure 5-5). Even where central IT was engaged in ES planning, plan development appears slow: Central IT’s plan was four times more likely to be in progress than to be completed. In some of these cases, of course, the central IT organization’s progress may be dependent on a slower-moving institutional planning process. Understandably, very few of our mostly CIO respondents were unaware of the status of the central IT organization’s ES plan. The CIO’s orientation toward ES initiatives makes a significant difference in ES planning activities. Where agreement that the CIO places a high priority on ES is stronger, both the institution’s and the central IT organiza50% 44.4 45% 46.0 tion’s strategic plans for ES tend to be more complete. There is a similar relationship between ES strategic plan status and the role the CIO plays in ES initiatives: On the whole, the more complete the ES plan, the more active a role the CIO plays. The absence of an institutional strategic plan for ES seems to impede, though not always to stop, development of a parallel central IT plan. Among the 45 respondents who reported no institutional ES plan, none reported a completed central IT ES plan and fewer than one-third (31.1%) had such a plan in progress. Understandably, central IT’s strategic ES planning appears to go further when that unit is included in institutional ES deliberations. Where central IT is represented on the institution’s ES committee, nearly twice as many institutions report having plans in development (57.8%) or completed plans (18.1%) than where central IT is not represented (31.7% and 10.0%, respectively). As it did with the institution’s ES strategic plan status, the institution’s provision of extracurricular ES education varies with central IT’s ES plan status. Where there is 43.2 Figure 5-5. Status of the Institution’s and the Central IT Organization’s Strategic Plans for Environmental Sustainability Percentage of Institutions 40% 35% 30% 25% 20% 18.0 17.2 15% 9.3 10% 5% 0% 7.3 1.5 No plan Plan is being developed Completed plan is part of the institution's overall strategic plan Institution (N = 261) Central IT (N = 259) 68 11.5 Completed plan is not part of the institution's overall strategic plan 1.5 Don't know Green IT in Higher Education no plan, 50.0% of respondent institutions provide at least some such education; where a plan is being developed or is completed, three-quarters of respondents (75.5% and 76.0%, respectively) report providing it. We cannot be certain what drives this association, but it is clear that central IT’s ES planning and the institution’s provision of extracurricular ES education are complementary activities at many respondent institutions. Organization Central IT leadership and, at least to a certain extent, institutional culture are reflected in the organizational structures the central IT organization has put in place to support ES efforts. Our survey questions approached this topic from two angles: the assignment of central IT staff to oversee the organization’s ES initiatives, and the establishment of a committee internal to the central IT organization to guide those initiatives. While establishment of these entities is no doubt a reflection of leadership priorities, it goes further in suggesting the extent to which senior IT leaders have delegated responsibility for ES efforts. This section also addresses the impact of ES considerations upon the central IT purchasing process, providing a window into the will- ECAR Research Study 2, 2010 ingness of the IT organization to put its ES priorities to work in ways that involve its own purse strings. Finally, this chapter ends with a consideration of the ES practice maturity score of the central IT organization. As we did for the institution as a whole, we constructed that metric from responses to a number of questions based on the Capability Maturity Model Integration literature7 and use it to compare the process frameworks within which the central IT organization’s ES efforts are carried out. Internal Organizational Support Clearly, among our respondents, the oversight of central IT’s ES initiatives is seldom a full-time job. In just over half of our respondents’ central IT organizations, no member of the staff is assigned to oversee ES initiatives (see Figure 5-6). Most of the rest say that responsibility is assigned to “less than 1 FTE,” suggesting that it is only one part of an individual’s duties or a small part of several individuals’ duties. Surprisingly, large institutions are not significantly more likely to assign staff to this responsibility than small ones, nor is Carnegie class or institutional control significantly associated with that practice. More than one FTE, 4.0% One FTE, 2.4% None, 51.8% Less than one FTE, 41.9% Figure 5-6. Number of Staff Assigned to Oversee the Central IT Organization’s Environmental Sustainability Initiatives (N = 253) 69 Green IT in Higher Education ECAR Research Study 2, 2010 Few of our respondent institutions have a committee internal to central IT that guides that organization’s ES initiatives. Only a quarter reported having such a committee, and most of them reported that their ES initiatives were guided by a committee that also guided other initiatives (see Figure 5-7). A committee may be more necessary where there are more hands involved. Recall that 63.6% of respondents reported an institutional-level ES committee— more than twice as many as reported one in central IT. While this suggests a lack of organized attention to internal IT projects, it is at least partly a function of institution size: Only 14.0% of institutions with 4,000 or fewer FTE students report any sort of internal ES committee, while 39.6% of institutions larger than 15,000 FTEs do. As one might expect, central IT organizations with a strategic plan for ES are more likely than others to have an internal committee that guides ES initiatives. Among those with no plan, only 8.7% had such a committee; where a plan was under way, 3 in 10 had an ES committee; and where central IT had a completed ES strategic plan, exactly half had such a committee. The presence of an internal central IT ES committee to guide ES initiatives appears to influence the organization’s assignment of staff to oversee ES initiatives. Where no committee existed, only 4 in 10 respondents reported any central IT staff with ES oversight responsibility; where there was a committee, nearly three-quarters reported that at least a fractional staff member was assigned to oversee ES initiatives. ES and the IT Purchasing Process “Follow the money” is good advice in most investigations, and this one is no exception. Our survey asked the extent to which ES was a factor in central IT purchasing decisions, and we found that it varied substantially among our respondents. As Figure 5-8 shows, for nearly 2 in 10 institutions, ES was not a significant factor in any of those decisions. At these institutions, we suspect price and performance are still the overwhelming considerations, although compatibility with existing equipment and staff expertise no doubt plays a frequent role, as would contractual considerations. A plurality of respondents said ES was a significant factor in a few of their purchasing decisions, suggesting that at these institutions ES issues are on the radar screen at least. Taking Committee guides only ES initiatives, 5.4% Figure 5-7. Existence of an Internal Committee That Guides the Central IT Organization’s Environmental Sustainability Initiatives (N = 257) Committee also guides other initiatives, 17.1% No committee, 77.4% 70 Green IT in Higher Education ECAR Research Study 2, 2010 these two groups together, we see that for more than two-thirds of respondent institutions, ES is really not a controlling issue in IT purchasing decisions. Just over a quarter of respondents reported that ES was significant in many decisions, but far fewer were willing to say ES figured significantly in most decisions and even fewer said ES influenced all or nearly all of them. As one might suspect, it appears that ES is a more influential purchasing factor where the central IT organization is doing more planning for ES and taking more actions related to it. As Table 5-2 shows, the mean proportion of purchasing decisions ES influences is smaller (1.89, just under “a few”) where the role of the CIO in institutional 45% ES initiatives is passive, is somewhat larger where the CIO is a participant in those initiatives, and is greatest (closer to “many” than to “a few”) where the CIO takes an active role. We also found that ES influenced a larger proportion of purchasing decisions where agreement was stronger that central IT was actively engaged in ES initiatives and where the status of central IT’s strategic plan for ES was more advanced. Central IT ES Maturity As we did for the institution as a whole (see Chapter 3), we asked a series of questions about characteristics of the central IT organization’s ES practices with an aim to determining the maturity of 41.0 40% Percentage of Institutions 35% 28.5 30% Figure 5-8. Central IT Purchasing Decisions in Which Environmental Sustainability Is a Significant Factor (N = 256) 25% 20% 19.1 15% 7.8 10% 3.5 5% 0% None A few Many Most All or nearly all Number of Purchasing Decisions Table 5-2. Central IT Purchasing Decisions in Which Environmental Sustainability Is a Significant Factor, by Role of the Senior-Most IT Leader in Institutional Environmental Sustainability Efforts Role of the Senior-Most IT Leader in Institutional ES Efforts Proportion of Purchasing Decisions Mean* N Std. Deviation Passive (no role + observer) 1.89 45 0.982 Participant 2.31 109 0.910 Active (advisor + leader) 2.62 101 0.999 Total 2.36 255 0.990 *Scale: 1 = none, 2 = a few, 3 = many, 4 = most, 5 = all or nearly all 71 Green IT in Higher Education ECAR Research Study 2, 2010 those practices. Here again, we asked for respondents’ level of agreement with statements that central IT’s ES practices were well organized, consistently applied, well documented, regularly assessed, and closely aligned with the institution’s overall strategic objectives. In addition, we asked for their agreement with a sixth statement, that central IT’s ES practices were closely aligned with central IT’s own strategic objectives. Figure 5-9 shows the responses, and the means are presented in Table 5-3 (for supporting statistical information, see Appendix C). As the means show clearly, responses about the central IT organization’s ES practices are weighted more toward “disagree” for the institution as a whole. In a few areas, mean agreement is about half a point higher for the institution than for Figure 5-9. Characteristics of the Central IT Organization’s Environmental Sustainability Practices 50% 46.5 45% 40.2 40% 37.9 35.2 Percentage of Institutions 26.6 23.7 25% 19.8 19.1 20% 13.3 15% 0% 35.3 31.6 31.3 29.7 30% 5% 36.5 36.0 34.0 35% 10% 46.5 8.2 3.9 9.8 7.8 4.3 1.6 Well organized (N = 256) 1.6 Applied consistently (N = 256) Strongly disagree Disagree Neutral Agree Strongly agree 1.6 Well documented (N = 256) 5.6 4.7 4.0 2.8 1.2 Assessed regularly (N = 256) Closely aligned with central IT's overall strategic objectives (N = 253) Characteristics of Practices Closely aligned with the institution’s overall strategic objectives (N = 252) Table 5-3. Characteristics of the Institution’s and the Central IT Organization’s Environmental Sustainability Practices Institution Central IT Organization Mean* Mean* Well organized 3.24 2.79 Applied consistently 3.00 2.91 Well documented 2.96 2.50 Assessed regularly 3.06 2.54 Closely aligned with the institution’s overall strategic objectives 3.27 3.21 Closely aligned with central IT’s overall strategic objectives N/A 3.09 Characteristics of Practices *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree 72 Green IT in Higher Education ECAR Research Study 2, 2010 central IT. ES practices appear to be a little better organized and documented at the institutional level, and assessed a little more regularly. Each is a characteristic that could be enhanced by the application of more staff resources and, as we have seen, the central IT organization was less likely to have staff or a committee assigned to overseeing ES initiatives than the institution was.8 Where central IT had assigned staff to oversee ES initiatives or had a committee to guide them, mean agreement about each of these three characteristics was significantly greater. In two of the remaining areas—the characteristics “applied consistently” and “closely aligned with the institution’s overall strategic objectives,” means are not significantly greater for the institution than for central IT. However, we have some evidence that these characteristics, as well, may benefit from the application of staff resources in that their means are significantly higher where central IT has assigned staff to oversee ES initiatives or has a committee to guide them. As we did at the institutional level, we calculated a mean ES practice maturity score 60% for each respondent institution’s central IT organization. Recall that each institution’s ES practice maturity score is the mean of its responses to the first five characteristics listed in Table 5-3. In calculating the central IT organization’s ES practice maturity score, we had an additional characteristic to work with—the alignment of the organization’s ES practices with its own overall strategic objectives. Thus, the central IT ES practice maturity score is the mean of responses about six characteristics rather than five. Figure 5-10 shows the distributions side by side. Low scores were more common for central IT, and high scores were less common. These differences are likely a factor of critical mass—all else being equal, institutions have more minds and bodies to apply to a problem like ES, and to the development of more mature practices. Institutions overall may also face a wider range of pressures to develop such practices. Working more in isolation, the central IT organization appears, in the average case, more likely to employ ad hoc ES practices. Reinforcing this is our finding that a strategic 54.0 50% Percentage of Institutions 43.6 40% 32.8 29.9 30% 23.6 20% 14.6 Figure 5-10. Environmental Sustainability Practice Maturity Scores for the Institution and the Central IT Organization 10% 0% Low (1.00–2.49) Medium (2.50–3.50) High (3.51–5.00) ES Practice Maturity Score Institution (N = 250) Central IT (N = 257) 73 Green IT in Higher Education ECAR Research Study 2, 2010 plan for ES is substantially less likely to exist in the central IT organization than in the institution overall (refer to Figure 5-5). Not surprisingly, central IT’s ES practice maturity score is significantly higher where the institution’s score is “high” than where it is “low.” Good practices seem to breed good practices. As with institutional characteristics and ES practice maturity score (refer to Figure 3-9), reports about several central IT organizational characteristics vary with that organization’s maturity. As Figure 5-11 shows, where maturity is “high,” respondents more often say the CIO is a “leader” in institutional ES initiatives and that central IT has completed an ES strategic plan, charged a committee to guide ES initiatives, and assigned staff to oversee ES initiatives. For the first three of these characteristics, “low” responses are few and “high” responses are much more frequent even than “medium” ones. The difference between “low” and “high” is particularly striking in the case of completed central IT ES strategic plan: No institution with “low” maturity has one, but more than 4 in 10 institutions with “high” maturity do. Presumably this reflects the fact that planning is intrinsic to process maturity. The associations between maturity and ES committees and ES staffing reflect our discussions above about the needs of all the maturity characteristics we considered for focused human attention. In later chapters we will see that meeting those needs appears to accelerate progress toward ES goals. Enthusiasm about ES goes hand in hand with central IT’s ES practice maturity. As one would hope, we found that where central IT’s ES practice maturity score was higher, respondents agreed more strongly that the CIO placed high priority on ES and that the central IT organization was actively engaged in ES initiatives. Central IT’s ES practice maturity score varied in a similar way with agreement that the institution’s executive leadership placed high priority on ES initiatives and that the institution was actively engaged in them. As Table 5-4 shows, the mean proportion of central IT purchasing decisions in which ES factors significantly was also substantially greater where central IT’s ES practice maturity score was higher, demonstrating that the 80% 60% Percentage of Institutions Figure 5-11. Central IT Organization Environmental Sustainability Characteristics, by Central IT Organization’s Environmental Sustainability Practice Maturity Score 70.3 70% 50% 42.1 39.5 40% 30% 20.9 20% 10% 0% 13.5 8.7 7.7 23.4 11.5 0.0 CIO a leader in institutional ES initiatives Central IT has a completed ES plan Central IT has an ES committee Characteristics of Central IT Organization Low maturity (1.00–2.49, N = 77) Medium maturity (2.50–3.50, N = 177) High maturity (3.51–5.00, N = 37) 74 56.9 52.6 Central IT assigned staff to ES Green IT in Higher Education ECAR Research Study 2, 2010 Table 5-4. Proportion of Central IT Purchasing Decisions in Which Environmental Sustainability Factors Significantly, by Central IT Organization’s Environmental Sustainability Practice Maturity Score Proportion of Purchasing Decisions Mean* N Std. Deviation Low (1.00–2.49) Central IT ES Practice Maturity Score 1.94 78 0.873 Medium (2.50–3.50) 2.38 138 0.938 High (3.51–5.00) 3.18 38 0.865 Total 2.37 254 0.988 *Scale: 1 = none, 2 = a few, 3 = many, 4 = most, 5 = all or nearly all application of ES criteria to purchasing decisions is often a characteristic of institutions with more mature central IT ES practices. All of these findings speak to a higher level of engagement in ES activities among those who take the trouble—and commit the resources— to conduct their ES practices in a way that, as we have defined it, is more mature. Summary and Implications Where our survey asked parallel questions about the involvement of the institution and the central IT organization in ES initiatives, responses were generally similar. It is understandable that the IT organization might lag the institution in some initiatives, especially those where economies of scale at the institutional level help offset the initiatives’ start-up costs. But central IT is traditionally a fertile area for innovation and, as we will see more vividly in the next chapter, the relevance of ES initiatives to the central IT mission is strong. And so we were surprised that respondents were less emphatic that the central IT organization was actively engaged in ES initiatives than that the institution as a whole was. At both levels—the institution and the central IT organization—many respondents indicated that their ES initiatives had been affected by pressures related to the economy in the past 12 months. The senior-most IT leader (CIO) was seldom seen as a leader in the institution’s ES initiatives. Despite the CIO’s potential to bring experience, perspective, and resources to those efforts, nearly a fifth of respondents said the CIO had “no role” or was merely an “observer,” and another 4 in 10 characterized the CIO’s role as no more than a “participant.” At nearly 2 in 10 respondent institutions, it appears to be a struggle for the CIO to interact constructively with the head of the institutional office that oversees overall ES initiatives; fortunately, most of the rest of our respondents said the two officers work closely together. Overall, our respondents were upbeat about generalities such as central IT’s engagement in ES initiatives, whether the senior-most IT leader placed high priority on ES, and how active a role the senior-most IT leader played in the institution’s ES efforts. But lackluster responses to the more detailed questions we asked throw that general impression into doubt. Strategic planning for ES is the first area in which positive responses for the central IT organization were surprisingly few. Such plans, both completed and in progress, are less common at the central IT level than at the institutional; nearly half of central IT organizations have no such plan. Nevertheless, planning for ES within central IT seems to be key to the more general assessments of central IT’s involvement. For example, agreement about the CIO placing high priority on ES was nearly a full point higher where an ES plan had been completed than where there was no plan. Similarly, the more complete the ES strategic plan, the more active a role the CIO was said to play in the institution’s ES initiatives. These findings suggest that devoting the resources needed to complete an ES strategic plan would have allowed many of the institutions in our survey population to 75 Green IT in Higher Education report more positively about other ES-related organizational characteristics. Another surprise was how seldom central IT organizations had dedicated organizational resources specifically to ES. Very few central IT organizations had assigned full-time staff to oversee their ES initiatives. Having an internal committee to guide central IT ES initiatives was even less common, with 8 in 10 respondents reporting no such committee. Both the assignment of staff to ES initiatives and the existence of an internal ES committee were significantly more common where central IT’s ES strategic planning was more advanced, pointing toward a cluster of traits that more profoundly engaged institutions share. We will see in Chapter 6 that well over two-thirds of respondents said their central IT organization had its own initiative under way to purchase ENERGY STAR products and about 3 in 10 reported initiatives to buy computers and/or monitors with EPEAT ratings of silver or better. These percentages are essentially the same as for institutions overall. Thus, we were surprised to find that it is relatively uncommon for ES to be a significant consideration in the central IT organization’s purchasing decisions. Exactly 6 in 10 respondents told us it was either not a significant consideration in those decisions or was a consideration in only a few of them. Only 1 in 10 said ES was a significant consideration in most, nearly all, or all such decisions. Clearly, the ENERGY STAR initiatives of many of our respondents have had little impact at the central IT level, given that ES is so seldom a significant factor in a majority of purchasing decisions. Leadership and planning appear to make a difference: On average, where the CIO’s role in the institution’s ES initiatives is more active and where the central IT ES strategic plan is more advanced, ES is a significant factor in a greater proportion of those decisions. As we did for the institution as a whole, we constructed an ES practice maturity score for central IT out of respondents’ answers to a set of diagnostic questions. Overall, mean central 76 ECAR Research Study 2, 2010 IT ES practice maturity scores are lower than those for the institution as a whole, though where the institution’s score is higher, central IT’s tends to be higher as well. As one might suspect, central IT ES practice maturity is significantly associated with many of the other characteristics of the central IT organization we addressed. Where maturity is higher, the CIO places higher priority on ES, the institution is more likely to be actively engaged in ES initiatives, central IT’s strategic planning for ES is further along, the likelihood that central IT has an internal ES committee is greater, the number of central IT staff assigned to oversee the organization’s ES initiatives is higher, and the proportion of central IT purchasing decisions in which ES factors significantly is higher. Endnotes 1. Wendell Brase and Mark Askren, “Where Does Your Institution Stand?” EDUCAUSE Quarterly 32, no. 1 (2009), http://www.educause.edu/EDUCAUSE+Quarterly/ EDUCAUSEQuar terlyMagazineVolum / WhereDoesYourInstitutionStand/163861. 2. Standard deviation, 0.816. 3. Standard deviation, 0.888. 4. Andy Rowsell-Jones and Simon Mingay, “Going Green, the CIO’s Role in Enterprisewide Environmental Sustainability” (executive summary), Gartner EXP Premier (Stamford, CT: Gartner Inc., May 2008): http://www.gartner.com/resources/157800/157868/ executive_summary_going_gree_157868.pdf. 5. Brase and Askren, “Where Does Your Institution Stand?” 6. Wendell Brase and Mark Askren, “Does the Fiscal Crisis Mean Postponing Green IT Improvements?” EDUCAUSE Quarterly 32, no. 2 (2009), http:// w w w.e d u c aus e.e d u / ED U C AUS E+ Q ua r te r l y / EDUCAUSEQuar terlyMagazineVolum / DoestheFiscalCrisisMeanPostpon/174586. 7. CMMI Product Team, Capability Maturity Model Integration (CMMI), Version 1.1 (Pittsburgh: Carnegie Mellon Software Engineering Institute, 2002), 25, http://www.sei.cmu.edu/reports/02tr012.pdf. 8. Note that in the institutional context we asked, “Has your institution established an office whose primary responsibility is oversight of overall environmental sustainability initiatives?” In the central IT context, the parallel, but certainly not identical, question was, “How many central IT staff are assigned to overseeing that organization’s environmental sustainability initiatives?” We feel a comparison of the “yes/no” responses to the institutional question with a “some/none” reduction of the responses to the central IT question is valid in that each represents the respective entity’s commitment of staff to oversight of ES initiatives. Green IT in Higher Education ECAR Research Study 2, 2010 6 Central IT Environmental Sustainability Initiatives Small opportunities are often the beginning of great enterprises. —Demosthenes Key Findings •• •• •• •• •• •• CIOs are often poorly informed about their own organization’s use of electrical power: Respondents said recent, comprehensive energy audits for central IT facilities were very rare, and central IT was seldom billed for or informed of its ongoing energy consumption. Central IT organizations had more ES initiatives under way, on average, where the CIO played an active role in institutional ES initiatives, where the central IT strategic plan was more complete, and where an internal committee oversaw central IT’s ES initiatives. Goal-setting for central IT’s environmental sustainability (ES) initiatives was very rare; however, where the institution had measured goals for its ES initiatives, the central IT organization was more likely to have measured goals for its own. In respondents’ eyes, the top barriers to central IT ES initiatives stemmed from institutional sources: a lack of adequate funding for central IT and its ES initiatives and lack of guidance from institutional strategic objectives. More than a third of respondents did not know what percentage of the electrical power available in their central IT data center was in use. Among those who did know, excess capacity was not abundant: 4 in 10 said more than 80% was in use. Where ES initiatives were under way in the central IT data center, capital-intensive ES initiatives such as server virtualization dominated; initiatives involving energy-saving changes in practices were less common, with majorities of institutions missing out on those low-cost opportunities to improve efficiency. We begin this chapter with a look at energy audits and billing practices, two avenues through which the central IT organization can obtain information about its own consumption of electrical power. Upon that basis, either independently or following the lead of other institutional units, central IT can construct a set of goals for energy use, develop a strategy for achieving them, and define a set of metrics to aid in assessing progress. We also examine the environmental sustainability (ES) initiatives the central IT organization has taken on. Some of these are unique to IT, but others parallel those of the institution as a whole, including many that we explored in Chapter 4 of this report; we look at these in a comparative context. To assess ©2010 EDUCAUSE. Reproduction by permission only. 77 Green IT in Higher Education our hypothesis that central IT facilitates or enables some institutional ES initiatives, we look at several different paths of central IT support for those efforts. We also explore some of the factors that drive central IT’s ES initiatives as well as barriers that the organization confronts in pursuing them. Diving still deeper into the practices of the central IT organization, we look at a selection of data center equipment characteristics, including the age of the servers it houses and the adequacy of the electrical power supply to the facility. We discover how the U.S. Green Building Council’s LEED standards come into play with regard to existing and planned data center facilities. And finally, we outline a series of datacenter-specific initiatives and examine the status of their adoption at our respondent institutions. Tracking Central IT Energy Usage Energy usage is tied intimately to most ES goals. Other IT-related ES impacts pale in importance when compared with the environmental costs of the energy that IT infrastructure consumes. This ES truism applies more broadly than to IT infrastructure, of course, and is one of the reasons the American College & University Presidents’ Climate Commitment (ACUPCC) focuses so sharply on energy sources and uses. Just as institutions do, the central IT organization can establish a baseline level of usage of electrical power and can periodically audit its usage to track its performance against ES goals. As we will see, both the scale and the frequency of energy-assessment activities are disappointing, as they were for the institution as a whole. In the first section of this chapter, we look at formal energy audits as a potential tool for assessing energy use and at the way the institution bills—or does not bill—central IT for electrical power as a more granular assessment tool. 78 ECAR Research Study 2, 2010 Formally Auditing Central IT Energy Use Just as it is for the institution as whole, measurement of the central IT organization’s energy consumption is an important early step in an effort to reduce that consumption or—more realistically—to limit its growth. As we will see later in this chapter, 84.2% of respondents to our survey told us that their central IT organization had an initiative under way to minimize growth in total electrical energy consumption. This is not meaningfully more than the 82.4% who told us their overall institutions were actively engaged in the same initiative and clearly reflects good intentions on the part of a majority of central IT organizations. However, we also found that only about half as many central IT organizations were auditing any part of the organization’s energy use on an annual or more frequent basis (see Figure 6-1). Of course it is possible to minimize growth in energy consumption without knowing what current consumption is, but assessment and accountability are impaired without that basic information. As we saw in Chapter 4, a similar lack of correspondence between energy-saving initiatives and comprehensive energy audits exists at the institutional level. Our survey question about a central IT energy audit included a little more detail than the similar question for the overall organization. Most respondents reporting a central IT audit told us the audit included at least some of the organization’s facilities that housed servers. “Don’t know” responses for central IT were, at 4.3%, far fewer than for the institution as a whole (28.2%), which is likely explained by the fact that most respondents, through their association with the IT organization, would have access to information specific to it. Where respondents said a central IT energy audit had taken place, the overall level of ES activity of the institution appears greater. Among the 137 institutions that had not Green IT in Higher Education ECAR Research Study 2, 2010 undergone a recent central IT energy audit, the mean number of ES initiatives the institution was engaged in (from the list of 10 discussed in Chapter 4) was 4.901; among the 109 institutions that had undergone a recent partial or full central IT energy audit, the mean number of initiatives engaged in was significantly higher, at 6.42.2 Where respondents agreed or strongly agreed that the senior-most IT leader placed high priority on ES and that the central IT organization was actively involved in ES initiatives, the central IT organization was more likely to have undergone at least a partial IT audit than where respondents did not agree with those statements. Reports of a recent central IT energy audit also varied with the role of the CIO in institutional ES initiatives: As Table 6-1 shows, where the CIO was in a passive role (“no role” or “observer”), fewer than 2 in 10 respondents reported a partial or full audit; where the CIO was a “participant” in or “advisor” to institutional ES efforts, the percentage of respondents reporting audits more than doubled. Predictably, where the CIO was a “leader” in the institution’s ES efforts, a strong majority of respondents reported that central IT had undergone a recent partial or full energy audit. Adding to the list of practices that vary with audit status, we find that audits were also significantly more common where central IT had an internal committee to guide ES initiatives and where the institution and the central IT organization had made more progress on their ES strategic plans. Finally, the higher the Don't know, 4.3% All, 3.5% Some, including all facilities that house servers, 11.7% Some, including some facilities that house servers, 21.8% None, 53.3% Figure 6-1. Central IT Facilities Undergoing Energy Audit in Past 12 Months (N = 257) Some, not including facilities that house servers, 5.4% Table 6-1. Central IT Facilities Undergoing Partial or Full Energy Audit in Past 12 Months, by Role of Senior-Most IT Leader in Institutional Environmental Sustainability Efforts Role of the Senior-Most IT Leader Central IT Facilities Undergoing Partial or Full Energy Audit No role + observer (N = 41) 17.1% Participant (N = 104) 46.2% Advisor (N = 60) 46.7% Leader (N = 40) 62.5% 79 Green IT in Higher Education ECAR Research Study 2, 2010 little better. More granular sub-metering within a building is rare, and as we learned in Chapter 3, its lack can stand in the way of effective engagement in ES initiatives. Our survey data show that in most cases the institution bills central IT for its electrical power in the same way it bills (or doesn’t bill) other departments. As we saw in Chapter 4, at most respondent institutions, departments other than central IT are neither billed for electrical power nor informed of the amount of power they use. Figure 6-2 shows that billing for central IT’s electrical power use follows a very similar pattern. Among the 200 respondents who told us departments other than central IT were neither billed nor informed of their usage, only 19 respondents (9.5%) reported that central IT is billed differently from other departments (see the first row of numbers in Table 6-23). In 13 of those cases, central IT was not billed but was only informed of its power usage; at only four was central IT billed a flat fee, and at only two was it billed for actual usage. At 14 of the 23 institutions where other departments were not billed but were informed of usage, the same institution’s and the central IT organization’s ES practice maturity scores, the more likely a partial or full central IT energy audit was. The differences were somewhat more dramatic for central IT’s ES practice maturity score; where it was “low,” just under a quarter of respondents (23.0%) reported a recent partial or full central IT energy audit; more than twice as many respondents reported a recent audit where maturity was “medium” (50.0%) or “high” (64.9%). Monitoring Ongoing Energy Use Measuring the amount of electrical power the central IT organization uses is one of the prerequisites for any ES initiative that aims to conserve energy and reduce greenhouse gas (GHG) emissions in an informed way. At many institutions, that level of measurement is not available. Some institutions have only a small number of highly centralized electrical power meters serving the entire campus, making detailed billing difficult or impossible. Where multiple meters exist, they may be at the level of the building rather than the department, which is often 90% 80% 79.4 83.7 Figure 6-2. Method by Which the Central IT Organization and Other Departments Are Billed for Electrical Power Percentage of Institutions 70% 60% 50% 40% 30% 20% 11.7 10% 0% 9.4 2.4 Not billed and not informed of usage Not billed but informed of usage Central IT (N = 248) Departments other than central IT (N = 245) 80 1.2 Flat fee 4.0 3.3 Metered billing for actual usage 2.4 2.4 Other Green IT in Higher Education ECAR Research Study 2, 2010 Table 6-2. Method of Billing Central IT for Electrical Power, by Method for Billing Other Departments Central IT Other Departments Not billed and Not billed but not informed informed of of usage usage Flat fee Metered billing for actual usage Don’t know Total Not billed and not informed of usage 178 13 4 2 3 200 Not billed but informed of usage 8 14 0 1 0 23 Flat fee 1 0 2 0 0 3 Metered billing for actual usage 0 1 0 7 0 8 Don’t know 7 0 0 0 7 14 194 28 6 10 10 248 Total method was used for central IT. Among the three institutions where other departments were billed a flat fee, two billed central IT the same way. And among the eight institutions where other departments were billed for actual usage, seven billed central IT the same. Only 14 said they didn’t know what method was used for billing departments other than central IT, and 10 said they didn’t know how central IT was billed. Among the 10 who didn’t know how the central IT organization was billed, half were CIOs. Only five respondents told us their central IT organizations paid a premium to receive more of their electrical power from renewable sources such as wind, solar, hydro, or biomass than is ordinarily supplied by the institution (33 told us they didn’t know). The future of this practice doesn’t look much brighter, with only 10 respondents telling us they expected their central IT organizations to begin paying for cleaner power in this way in the next three years, including seven who said they did not now pay a premium for renewable power and three who said they did not know what their current status was. The rarity of sub-metering makes this practice difficult or impossible for individual departments to carry out, which helps explain how uncommon the practice is. Central IT Involvement As we did in Chapter 4 at the institutional level, we will discuss here a number of initiatives the central IT organization can take on to address concerns about pollution, climate change, and unsustainable consumption of resources. These initiatives include strategies for using more environmentally sustainable sources of electrical power in addition to central IT’s own versions of the 10 institutional ES initiatives we addressed in Chapter 4. Finally, in a later section of this chapter, we will address a number of initiatives that are being undertaken on a smaller scale: that of the central IT data center. Co-Location of IT Equipment Near Generation Facilities In Chapter 4, we discussed the institution’s on-site generation of electrical power—and in particular generation from renewable sources such as wind, solar, hydro, or biomass—as a way in which the institution can reduce the financial cost and the environmental impact of its energy consumption. At a scale more appropriate for the central IT organization, another way of shifting from nonrenewable to renewable electrical power sources is to move power-hungry equipment out of the central IT data center and co-locate it in a data center near facilities that generate power from 81 Green IT in Higher Education renewable sources. Such projects undertaken by Google, Microsoft, Amazon, and Yahoo along the Columbia River have caught the public eye4 in recent years and may serve as inspiration to some higher education central IT organizations to seek their own sources of inexpensive, renewable energy. To assess current practices, we asked four questions: •• In pursuing its environmental sustainability goals, has your central IT organization contracted to co-locate some or all of its own equipment near facilities that generate electrical power from renewable sources? •• Asked of those who responded “no” to the question above: In the next three years, to pursue its environmental sustainability goals, do you expect your central IT organization to begin contracting to co-locate some or all of its equipment near facilities that generate electrical power from renewable sources? •• In pursuing its environmental sustainability goals, has your central IT organization outsourced any services to providers who locate their equipment near facilities that generate electrical power from renewable sources? •• Asked of those who responded “no” to the question above: In the next three years, to pursue its environmental sustainability goals, do you expect your central IT organization to begin outsourcing any services to providers who locate their equipment near facilities that generate electrical power from renewable resources? Only 10 of the respondents to our survey (3.9%) have contracted to co-locate some or all of their equipment near sources of renewable energy in pursuing their ES goals. Others may have taken on this initiative for reasons apart from ES goals and, because the wording of our question tied the practice to those goals, not reported it. Most of the 10 institutions that are now co-locating for 82 ECAR Research Study 2, 2010 ES reasons are doctoral institutions. Because so few institutions are engaged in this practice, we can’t be certain, but it does appear that institutions offering post-baccalaureate degrees are leading the way. The distribution of co-locators by other demographic factors— institution size, control (public vs. private), and research vs. teaching mission—showed no clear trends. Seventeen institutions reported that they planned to begin, in the next three years, to contract to co-locate some or all of their equipment near sources of renewable energy, in pursuit of their ES goals. The mix of institutions was broader here; although it was dominated by doctoral institutions, it also included four master’s institutions, a bachelor’s institution, three associate’s institutions, and three others. Outsourcing services to providers who locate their equipment near facilities that generate electrical power from renewable resources is an example of the strategies ECAR probed in its 2009 research study, Alternative IT Sourcing Strategies: From the Campus to the Cloud. Among that study’s conclusions was that “long term, it...seems promising for institutions to turn to cloud services as part of their overall sustainability initiatives or to participate in economies of scale that can help to contain IT costs. Shared data centers, data storage, and [software as a service] continue to look like areas where growth in the use of alternative sourcing/ cloud computing seems likely.”5 At the time of our survey, only 15 respondents said they were outsourcing services to providers whose facilities are located near renewable power sources. Most were doctoral and master’s institutions. The group of 11 respondents expecting to outsource services to co-locating providers in the next three years was dominated by doctorals but included representatives of all other U.S. Carnegie classes. Because many higher education institutions have outsourced their Green IT in Higher Education ECAR Research Study 2, 2010 e-mail systems to Google or Microsoft, when those companies’ Columbia River data centers come fully online, more institutions would be able to answer the last of these four questions positively. Central IT’s Engagement in Institutional ES Initiatives In Chapter 4, we examined 10 specific ES initiatives under way at the institutional level. At many institutions, the central IT organization has its own versions of those initiatives under way, and we discuss them here. (In the next section of this chapter we will also discuss a number of data center–specific initiatives.) As we reported in Chapter 4, the mean number of initiatives the institution as a whole was “actively engaged in”6 was 5.54.7 For the central IT organization, the mean number of initiatives under way or completed was a slightly lower 5.18,8 probably reflecting a reduced applicability of some of these initiaRecycle e-waste (N = 260) tives to the central IT organizational context. Figure 6-3 presents the status of the central IT organizations’ ES initiatives in descending order of activity/completion. For half of the initiatives, majorities of central IT organizations reported that the initiative was under way or completed. Recycling e-waste and minimizing growth in total electrical energy consumption were reported by more than three-quarters of respondents. Smaller majorities reported having initiatives under way or completed for purchase of ENERGY STAR products, videoconferencing to reduce staff travel, and conversion from paper document storage to digitally imaged document storage. These are all initiatives in which central IT would predictably have a significant stake, both for its own benefit and as a source of expertise for the institution. Demonstrating some congruity between the priorities of central IT and the larger institution, majorities of respondents also told us the institution as a 88.1 Minimize growth in electrical energy use (N = 260) 11.5 84.2 Purchase ENERGY STAR products (N = 259) 15.8 71.0 Videoconference to reduce travel (N = 259) Convert to digital documents (N = 257) 32.2 Adopt telecommuting (N = 256) 31.3 Adopt alternative sources of electrical power (N = 260) 10% 0.8 57.4 0.4 69.2 2.7 67.7 20% 30% 40% 50% 60% Figure 6-3. Status of the Central IT Organizations’ Environmental Sustainability Initiatives 10.5 68.4 23.1 0% 1.2 64.1 28.1 Comply with LEED standards (N = 260) 0.4 36.2 35.1 Purchase EPEAT products (N = 258) 3.9 33.6 62.6 Adopt virtual classrooms (N = 259) 0.0 25.1 66.0 0.4 9.2 70% 80% 90% 100% Percentage of Institutions Under way or completed No such initiative Don't know 83 Green IT in Higher Education whole was actively engaged in all five of these initiatives (refer to Figure 4-4). Only small numbers of respondents told us they had initiatives under way or completed in the adoption of virtual classrooms, purchase of EPEAT-certified products, adoption of telecommuting as an energy-saving way for employees to work, adoption of alternative (clean/renewable) sources of electrical power, and compliance with LEED green building standards. The central IT organization’s stake in adoption of virtual classrooms is understandably smaller than its stake in the initiatives discussed in the previous paragraph. Central IT’s role in adopting virtual classrooms is likely to involve advice and support for the institution’s instructional initiatives. Even at the institutional level, though, active engagement in such an initiative was reported by relatively few respondents. We are more surprised that respondents so seldom reported central IT involvement in initiatives to purchase EPEAT-certified products. We would expect its involvement to be at about the same level as its involvement in the purchase of ENERGY STAR products because the two initiatives deal with similar issues and similar devices. We see a parallel difference in institutional engagement in these two initiatives, suggesting that EPEAT certification is simply less familiar to our respondents than is ENERGY STAR. Adoption of telecommuting as an energysaving way for employees to work may be a little easier for central IT staff than for other departments. Nevertheless, our data suggest that telecommuting is not an especially compelling initiative at either the institutional or the central IT level. As we saw earlier in this chapter, it is relatively uncommon for central IT organizations to be billed for their electrical power consumption, or even to be informed about how much they consume. Provision of electrical power to the central IT organization is normally the job of the institution, and it seems reasonable, 84 ECAR Research Study 2, 2010 as our data show, that central IT is relatively unlikely to be involved in selecting the source of its own electrical power. Of our 10 initiatives, the one respondents were least likely to say central IT had completed or had under way was an initiative to comply with LEED green building standards. At the institutional level, nearly three times as many respondents reported active engagement in complying with these standards. The much larger showing for LEED initiatives in the institutional context doubtless reflects how many building projects the average institution is involved with, compared with the average central IT organization. We did not include questions in our survey about institutional or central IT engagement in paper-recycling initiatives, assuming that most, if not all, institutions were engaged in this early-emergent green activity. Predictably, we did hear a lot about such initiatives in our qualitative interviews. For example, at Adelphi University, CIO Jack Chen said, “Six years ago central IT implemented a print management software tool in the central IT–managed computer labs that allotted a page quota for each student. This didn’t just save paper, but it significantly reduced our toner bill. At present, we calculate our savings to be about $56,000 a year. In tandem with the success of these central IT efforts, programs to reduce paper consumption across the campus have resulted in savings of $200,000 on paper and mailing alone.” With regard to managing institutional paper consumption, Howard Community College in Columbia, Maryland, has taken the adage “you can’t manage what you don’t measure” a step further than many institutions. According to Sung Lee, director of student computer support, “Our paper usage continues to grow up, no matter what we do, but we recently implemented a tool that lets IT audit print volume per individual and per department. It is an eye-opener!” The IT department now provides an audit report for all paper usage Green IT in Higher Education ECAR Research Study 2, 2010 to the appropriate senior manager, which has stimulated a great deal of discussion. “It’s a very sticky subject,” said Lee, “because many instructors print out handouts for their classes. For areas that really want to reduce their printing, we try to assist them with technological solutions, but we are pinning most of our hopes on educating faculty and staff about how much they are printing.” Goals for Central IT’s Initiatives Several of our findings so far have raised questions about respondents’ assertions that the institution and the central IT organization are “actively engaged in ES initiatives.” Another such finding is the status of the central IT organization’s goals for the 10 broad ES initiatives. Unlike institutional ES initiatives, central IT initiatives were all very likely to have no documented goals (compare Figure 6-4 with Figure 4-5). With two exceptions, where central IT did have goals, progress toward meeting them was a little more likely to be unmeasured than to be measured. The exceptions were the purchase of ENERGY STAR and EPEAT-certified products; for these initiatives goals were substantially more likely to be unmeasured than to be measured. These findings suggest that central IT’s own ES initiatives are less formally structured than those of the institution as a whole, possibly reflecting an IT organization’s relatively small size and a comparative lack of priority, focus, and resources applied to ES initiatives. The findings may also reflect a correspondence between the ES goals of the IT organization and the institution. As Table 6-3 shows, where respondents say the institution has no measured ES goals, only 7.8% report that central IT has measured goals for one or more initiatives; where respondents say the institution has measured goals for two or more ES initiatives, nearly eight times as many respondents (61.4%) say central IT has measured goals for one or more initiatives. Adopt virtual classrooms (N = 90) 14.4 Adopt alternative sources of electrical power (N = 72) 13.9 16.7 69.4 Recycle e-waste (N = 214)) 13.6 17.8 68.7 Minimize growth in electrical energy use (N = 216) 13.4 Convert to digital documents (N = 157) 12.1 Comply with LEED standards (N = 60) 8.3 Purchase ENERGY STAR products (N = 176) 6.8 Videoconference to reduce travel (N = 166) 6.6 17.8 67.8 19.4 67.1 13.4 Figure 6-4. Status of Goals for Central IT Organizations’ Environmental Sustainability Initiatives 74.5 11.7 80.0 19.3 73.9 7.2 86.1 Adopt telecommuting (N = 76) 5.3 5.3 89.5 Purchase EPEAT 3.9 products (N = 76) 15.8 0% 10% 80.3 20% 30% 40% 50% 60% 70% 80% 90% 100% Percentage of Institutions Documented goals are in place, and progress is measured Documented goals are in place, but progress is not measured No documented goals 85 Green IT in Higher Education Several characteristics of the central IT organization are significantly associated with the number of initiatives the central IT organization has under way or has completed. We see in Table 6-4 that, on average, more central IT ES initiatives are under way where the CIO’s role is more active, where the central IT strategic plan for ES is more complete, where the organization has an internal committee ECAR Research Study 2, 2010 to oversee ES initiatives, and where ES is a factor in a larger proportion of IT purchasing decisions. Whether these organizational characteristics drive the number of initiatives central IT engages in or vice versa we cannot determine from our data, but it is clear that this is a cluster of characteristics that highly engaged IT organizations tend to share. Similarly, as Table 6-5 shows, the number Table 6-3. Number of Environmental Sustainability Initiatives for Which the Central IT Organization Has Measured Goals, by Number of Environmental Sustainability Initiatives for Which the Institution Has Measured Goals Measured Central IT ES Goals Measured Institutional ES Goals None One Two or More None (N = 115) 92.2% 6.1% 1.7% One (N = 62) 74.2% 14.5% 11.3% Two or more (N = 83) 38.6% 30.1% 31.3% Table 6-4. Number of Environmental Sustainability Initiatives the Central IT Organization Has Under Way, by Organizational Characteristics Number of Central IT ES Initiatives Organizational Characteristic Mean* N Std. Deviation Role of the Senior-Most IT Leader in Institutional ES Efforts No role + observer 4.04 45 2.184 Participant 5.11 111 2.262 Advisor 5.53 62 2.062 Leader 6.25 40 1.971 Total 5.20 258 2.245 No plan 4.23 115 2.158 Plan being developed 5.88 112 1.927 Status of the Central IT Organization’s Strategic Plan for ES Plan completed (either part of IT overall plan or stand-alone) 6.75 28 1.936 Total 5.23 255 2.235 Existence of Internal Committee That Guides the Central IT Organization’s ES Initiatives No committee 4.81 199 2.154 Dedicated committee or broader committee exists 6.57 58 2.018 Total 5.21 257 2.245 Proportion of Central IT Purchasing Decisions in Which ES Is a Significant Factor None 3.59 49 2.020 A few 5.20 105 1.987 Many 5.79 73 2.205 Most, nearly all, or all 6.59 29 2.027 Total 5.22 256 2.240 *Scale: 0–10 initiatives 86 Green IT in Higher Education ECAR Research Study 2, 2010 Table 6-5. Number of Environmental Sustainability Initiatives the Central IT Organization Has Under Way, by Institutional and Central IT Organizations’ Environmental Sustainability Practice Maturity Scores Central IT ES Initiatives Under Way Maturity Score Mean* N Std. Deviation Institutional ES Practice Maturity Score Low maturity (1.00–2.49) 4.49 59 2.200 Medium maturity (2.50–3.50) 5.38 109 2.112 High maturity (3.51–5.00) 5.73 82 2.217 Total 5.28 250 2.209 Central IT ES Practice Maturity Score Low maturity (1.00–2.49) 4.35 96 2.052 Medium maturity (2.50–3.50) 5.37 121 2.082 High maturity (3.51–5.00) 6.87 39 2.154 Total 5.22 256 2.238 *Scale: 0–10 initiatives of initiatives the central IT organization has under way varies with both the institution’s and (more dramatically) the central IT organization’s ES practice maturity score. Speculating about causality here, it seems likely that the characteristics that make up the institution’s own ES practice maturity score—being well organized, consistently applied, well documented, regularly assessed, and closely aligned with the institution’s overall strategic objectives— may give that organization a special boost in taking on additional ES initiatives. We are less inclined to speculate that a greater number of initiatives, by itself, could somehow improve the organization’s ES practice maturity. It may be, though, that both of the quantities involved here are boosted by a third factor such as the first three central IT organization characteristics reported above in Table 6-4. In any case, it seems clear that the mean number of initiatives the IT organization has under way goes hand in hand with ES practice maturity at both levels of the organization. Drivers and Barriers While most of us might agree that reducing GHGs and sending less toxic material to landfills are “the right things to do,” the logistical, financial, and human resource implications of participating in such initiatives may be daunting, especially in fiscally challenging times. From our survey respondents, we learned that central IT organizations are drawn into ES initiatives by a number of means and for a number of reasons. We asked each respondent to select up to three primary drivers for the central IT organization’s ES efforts from a list of 11. Results, presented in Table 6-6, make it clear that central IT leaders see green IT as “good business,” given that more than three-quarters of respondents selected “cost reduction/increased efficiency” as a primary driver of central IT ES efforts. A majority selected a more social/cultural driver, “participation in institutional initiatives,” and nearly half selected the more ethics-related driver, “doing ‘what’s right’ for the planet.” (These three drivers were selected together by 19.2% of the respondent population.) About a third of respondents selected an infrastructure-related driver, “power/cooling constraints in existing facilities.” Much smaller numbers of respondents selected the remaining named drivers, and only three respondents selected “other,” which suggests that our list was fairly comprehensive. Two associations support our intuition that better organization of an institution’s ES efforts stimulates central IT’s participation in them. Among respondents who said the 87 Green IT in Higher Education institution’s strategic plan for ES was being developed or was completed, more than twothirds selected participation in institutional initiatives as a primary driver; of those who said they had no institutional ES strategic plan, just less than one-third selected that driver. Similarly, among respondents who said their institution had a committee to guide ES initiatives, 7 in 10 selected participation in institutional initiatives as a primary driver; of those reporting no such committee, only 4 in 10 chose that driver. Not surprisingly, where this driver was selected, the mean number of initiatives the institution was actively engaged in was significantly higher (6.009) than where ECAR Research Study 2, 2010 it was not (4.9210). We found no other interesting associations between primary drivers of central IT ES efforts and the study findings discussed so far. Just as certain factors spur the pursuit of ES, others act to impede it. We asked respondents to select up to three primary barriers to the central IT organization’s ES efforts from a list of 11 items. As Table 6-7 shows, there was less consensus among respondents about barriers to ES efforts than about drivers. A small majority said lack of adequate funding for central IT overall was one of their top-three barriers, and 4 in 10 cited lack of funding specifically for central IT’s ES efforts. Table 6-6. Primary Drivers of Central IT Organizations’ Environmental Sustainability Efforts (N = 261) Driver (Select up to three) Percentage of Institutions Cost reduction/increased efficiency 77.4% Participation in institutional initiatives 57.9% Doing “what’s right” for the planet 49.4% Power/cooling constraints in existing facilities 34.1% Responding to concerns of internal constituents (faculty, staff, students) 13.8% Achieving central IT organization’s strategic objectives 12.3% Compliance with legal and regulatory requirements 9.2% Compliance with institutional or system policy requirements 6.1% Improving public relations 5.4% Recruiting environmentally concerned IT staff 0.4% Other 1.1% Table 6-7. Primary Barriers to Central IT Organizations’ Environmental Sustainability Efforts (N = 261) Barrier (Select up to three) Lack of adequate funding for central IT overall 88 Percentage of Institutions 51.0% Lack of adequate funding for central IT’s environmental sustainability efforts 41.8% Lack of guidance from institutional strategic objectives 28.4% Lack of return on investment 20.7% Lack of participation from necessary individuals/departments 16.9% Central IT’s environmental impacts are not considered significant 12.3% Difficulty developing central IT policies and procedures 11.9% Environmentally unconcerned institutional culture 10.7% Lack of guidance from central IT strategic objectives 7.3% Environmentally unconcerned central IT organizational culture 3.4% Other 9.6% Green IT in Higher Education Lack of funding for central IT’s ES efforts appears to be more often chosen as a top barrier at public institutions than at private ones. Nearly half of respondents from public institutions cited it as a top-three barrier, while fewer than one-third from private institutions did so. While few respondents selected a lack of guidance from central IT’s own strategic objectives as a top-three barrier to organizational ES efforts, lack of guidance from institutional strategic objectives appeared more problematic, with a bit more than a quarter of respondents selecting it. Surprisingly, the existence of an institutional strategic plan for ES made no significant difference in respondents’ selection of this barrier. This suggests that institutional planning speaks too vaguely about the IT-related specifics of the institution’s ES aspirations to be of much help to those responsible for central IT’s ES initiatives. Only about 2 in 10 selected lack of return on investment as a top-three barrier, implying that a strong majority of respondents do see substantial potential benefit in undertaking IT-related ES initiatives. The remaining initiatives, selected by fewer than 2 in 10 respondents, all revolve to some extent around institutional and organizational culture. A substantial 9.6% cited “other” barriers, suggesting that our list failed to include at least one significant barrier. Central IT’s Support for Institutional Initiatives A key question in this ECAR study was what the central IT organization was doing in support of ES at the institutional level. Three principal components of that support, we felt, were the organization’s own participation in institutional ES initiatives, its provision of technology solutions and infrastructure in aid of those initiatives, and its work to educate departments outside central IT about the initiatives. As Table 6-8 shows, with only two exceptions among our 10 representative initiatives, majorities ECAR Research Study 2, 2010 of central IT organizations contributed to their institutions’ efforts in each of the three ways. Those exceptions occurred in educating departments other than central IT about •• adopting renewable power sources (43.7%), which, because of its significance well beyond IT-related matters, is arguably more within the purview of facilities services or the administrative vice president; and •• complying with LEED green building standards (23.0%), which again is applicable well outside the IT sphere and may be more within the purview of the institution’s architect, facilities services organization, or administrative vice president. Participating In general, the most frequently reported way for central IT to support institutional ES initiatives was through its own participation in them. Except for adoption of virtual classrooms, adoption of alternative sources of electrical power, and compliance with LEED standards, at least 9 in 10 respondents from institutions that were actively engaged in each ES initiative said central IT supported it by participating in it. A relatively high 81.8% reported that central IT participates in adopting virtual classrooms. We don’t think of central IT as having a formal academic mission of its own that would involve classrooms and so we suspect the high frequency of responses here has to do with central IT’s support for institutional learning management systems, which may be considered a kind of virtual classroom, or with central IT’s role in helping instructors build and manage classroom spaces in virtual worlds such as Second Life. Adopting renewable power sources and complying with LEED standards were the institutional initiatives in which central IT participated least, although majorities are still represented. Ordinarily, adopting renewable power sources would be carried out at a level well above that of the IT organization, and at about 89 Green IT in Higher Education ECAR Research Study 2, 2010 Table 6-8. Central IT Organizations’ Support for Institutional Environmental Sustainability Initiatives Type of Support* Participating in Institutional Initiative Providing Technical Solutions/ Services Educating Other Departments about Initiative Recycle e-waste (N = 214) 97.3% 70.6% 68.4% Minimize growth in electrical energy use (N = 191) 94.3% 81.7% 59.7% Initiative (Descending Order of Institutional Engagement) Convert to digital documents (N = 176) 89.9% 92.1% 83.0% Purchase ENERGY STAR products (N = 177) 95.6% 73.2% 63.3% Comply with LEED standards (N = 152) 55.8% 51.3% 23.0% Videoconference to reduce travel (N = 157) 97.5% 96.8% 86.6% Adopt alternative sources of electrical power (N = 87) 68.5% 68.2% 43.7% Adopt virtual classrooms (N = 86) 81.8% 94.4% 83.7% Purchase EPEAT products (N = 76) 97.4% 75.0% 59.0% Adopt telecommuting (N = 52) 90.4% 84.6% 54.7% *Only institutions “actively engaged” in each initiative are included in the sums on which these percentages are based. a third of respondent institutions it appears that central IT does not actively participate in that process. Participating in compliance with LEED standards suggests an active building or remodeling project under way, and it seems reasonable that nearly half of our respondents should not be engaged in one. Providing Technology Solutions/ Services Providing technology solutions/services that support institutional ES initiatives was, on average, done a little less frequently by central IT organizations than just participating in those initiatives. At least 9 in 10 respondents whose institutions were engaged in these initiatives said central IT supported them by providing technology solutions/services for videoconferencing, adopting virtual classrooms, and converting from paper document storage to digitally imaged documents. The infrastructure and hardware required for formal videoconferencing are still not quite at the consumer-grade level, and so it is little wonder that central IT is so pervasively involved in enabling this initiative. Adoption of virtual classrooms and conversion from paper to 90 digital document storage are also infrastructure intensive and have fairly steep learning curves, which helps explain the prominence of these initiatives on the list that central IT supports by providing technology solutions/ services. Some aspects of telecommuting involve technologies that are more at the commodity level (remote login, file sharing, telephony), but we suspect it is the videoconferencing component of telecommuting that caused more than 8 in 10 respondents to report that central IT played an enabling role. The University of New Hampshire’s experience is an example. According to Nancye Jenkins, director of telecommunications and client services, “The high oil prices of 2008 motivated faculty and staff to increase their use of videoconferencing. Now there is a system-level initiative to develop a unified solution, and the central IT organization is deeply involved.” It is no surprise that IT plays an enabling role in efforts at a majority of institutions to minimize growth in electrical energy use. At many institutions, central IT provides consulting as well as hands-on services to departments and individuals that want to configure their Green IT in Higher Education desktop and laptop computers and peripherals to use less energy. At some institutions, central IT plays a role at a deeper level, helping to configure power-hungry heating, ventilation, and air conditioning systems to avoid wasting energy. Stanford University’s Joyce Dickerson provides this example: “IT can be a real enabler for energy reduction by providing management systems that monitor energy usage and turn things on and off in ‘smart’ ways. Our institution’s Sustainable Energy Management Division is creating front-end dashboards that faculty and staff, as well as building managers, can look at to know ‘how is my building doing.’” The stakes for ES at Canadian institutions have been raised in a way that may soon impact those in the United States and elsewhere. Mark Roman, CIO at the University of Victoria in British Columbia, points out that “the Province has asked all the institutions to be carbon neutral by 2010. If we’re not carbon neutral, then we have to pay a tax. The tax cannot be paid by government money. Information Systems is directly involved, because we have to put in place the software to measure compliance with that directive and to report on that progress.” Between two-thirds and three-quarters of respondents report that central IT also provides technology solutions or services for purchasing products with EPEAT ratings of silver or better and ENERGY STAR products, for recycling e-waste, and for adopting alternative sources of electrical power. Again, probably because LEED compliance so often falls within the purview of facilities services or the office of the institutional architect, only about half of respondents tell us central IT provides technical solutions or services to support it. Educating Other Departments Although percentages are generally lower than for the other types of support, majorities of respondents still report a role for central IT in providing education about 8 of ECAR Research Study 2, 2010 our 10 ES initiatives. Some CIOs see this role as an element of outreach. For example, at Syracuse University, Christopher M. Sedore, vice president for IT and CIO, explains, “ES can be a marketing issue. Sometimes we need to connect the dots a little for users, explaining why a certain behavior is producing an unsustainable outcome. People sometimes do not grasp that.” Central IT appears to have the most to offer, educationally, for initiatives involved with videoconferencing to reduce travel, converting to digital documents, and adopting virtual classroom technologies. Predictably, because central IT is so expert about IT equipment and is responsible for so much of it throughout its life cycle, a role for central IT in educating about recycling e-waste was also reported by a strong majority of respondents. At between half and two-thirds of institutions, respondents told us central IT played an educational role in initiatives to purchase ENERGY STAR products, purchase products with EPEAT ratings of silver or better, and adopt telecommuting. Minimizing growth in total electrical energy use is also in the group of initiatives for which moderate numbers of central IT organizations provide educational support. One important venue for this kind of support is during student orientation. As Columbia University’s Alan Crosswell explained, “We set up ‘greening stations’ during new student orientation to help students reset their computers’ power settings. In each residence hall, the EcoRep—a student employee working in partnership with our Department of Housing and Dining and Office of Environmental Stewardship to provide peer-to-peer ES resources for residents—promotes changing power settings, as well, and the central IT organization’s website has instructions to enable students to reset their computers’ power settings themselves. It’s a small thing, but if you multiply a few watts here and a few watts there by 8,000 students, it’s significant!” 91 Green IT in Higher Education ECAR Research Study 2, 2010 Presumably because adopting alternative sources of electrical power and complying with LEED green building standards are outside the traditional purview of central IT, that organization was reported least often to be active in educating about both initiatives. As we will see in later chapters, the central IT organization’s support for institutional ES initiatives is sometimes a significant factor in positive ES outcomes. The associations are easiest to see in relation to the mean percentages of institutional initiatives the central IT organization reported supporting in each of the three ways we asked about (see Table 6-9). A potential explanation for the variation in these numbers is the central IT organization’s standing relative to the form of support. On average, central IT supports the highest percentage of initiatives when it is required to play no unique role but simply participates like any other department; it supports an intermediate percentage of initiatives where its role is to provide technologies and services that it is uniquely equipped to provide; and it supports the smallest percentage of initiatives when it takes the role of educator, a set of responsibilities that may be on the periphery of central IT’s mission at many institutions. As Figure 6-5 shows, where central IT ES practice maturity score was higher, respondents reported a significantly greater mean percentage of institutional ES initiatives for which central IT provided support in the form of technical solutions/services and education.11 Table 6-9. Institutional Environmental Sustainability Initiatives Supported by the Central IT Organization Type of Support Mean* N Std. Deviation Participating in institutional initiative 84.4% 260 0.218 Providing technical solutions/services 73.1% 260 0.290 Educating other departments about initiative 58.7% 258 0.317 *Scale: 0–100% 100% 82.9 76.7 76.0 80% Mean Percentage of Initiatives Figure 6-5. Institutional Environmental Sustainability Initiatives Supported by the Central IT Organization, by the Central IT Organization’s Environmental Sustainability Practice Maturity Score 65.3 61.0 60% 47.5 40% 20% 0% Providing technical solutions/services Educating other departments about initiative Type of Support Low maturity (1.00–2.49, N = 78) Medium maturity (2.50–3.50, N = 139) High maturity (3.51–5.00, N = 38) 92 Green IT in Higher Education In this we see evidence that organizations whose ES practices are more mature are more likely to apply their particular expertise to nurture the ES initiatives of the institution. From that follows the suggestion that the central organization that wishes to position itself as a stronger partner in the institution’s ES initiatives may wish to develop in itself the characteristics we have outlined as defining ES process maturity. We also found, as might be expected, that central IT supported the institution’s ES initiatives more fully where the CIO played a more active role in those initiatives and where the central IT organization’s ES strategic plan was more complete, where the institution provided extracurricular ES education for a larger number of constituencies, and where the institutional ES practice maturity score was higher. These findings suggest a cluster of traits shared by institutions that have successfully engaged the central IT organization in supporting overarching ES initiatives. Where IT is not as engaged in those efforts as it—or the institution—might like, assessing these characteristics may help identify points of leverage for enhancing IT’s support. ES Initiatives in the Central IT Data Center In the next chapter, we will look at ES initiatives occurring in a distributed manner outside the central IT organization, but before we do, we want to show what central IT is doing in its own data center. Most of the electrical energy consumption that may give central IT a larger carbon footprint than other campus departments takes place there, and that is one of the places where central IT may be able to make substantial ES gains. In this section, we will examine the status of nine typical data center initiatives. To set the scene for that discussion, we begin by establishing how many of our respondent institutions had central IT data centers on site, what some characteristics of the servers in those data centers were, and where ECAR Research Study 2, 2010 LEED green building certification comes into play, both in existing data centers and in plans for remodeling them or building new ones. Servers and Electrical Power Demand Nearly all (96.2%) of the respondent institutions had central IT data centers. Being without such a facility seems to be a phenomenon of smaller institutions; of the 10 institutions that did not have central IT data centers, 8 had 4,000 or fewer FTE students, 1 had between 4,001 and 15,000 students, and 1 had more than 15,000. Most of the computing capacity of the central IT data center was of fairly recent vintage: As Figure 6-6 shows, a majority reported the average age of the servers there to be 2–3 years). Our survey asked what approximate percentage of the central IT data center’s electrical power capacity was in use. Obviously, two quantities are required to answer that question: the total amount of electrical power available and the amount used per unit time. Most CIOs know or can look up the quantity of power available; this is essential information for capacity planning and load management, and even if those functions are performed for the IT organization by another entity, the information should be at or near the CIO’s fingertips. Information about the amount of power the gear in the data center consumes is the more difficult quantity to obtain. We saw at the beginning of this chapter that more than half of the central IT organizations in our study had undergone no energy audit at all in the past 12 months and that nearly 8 in 10 are neither billed for nor informed of their ongoing electrical power usage. Even where data about central IT electrical power consumption is available to the CIO, it may include departmental electrical consumption unrelated to the data center—devices in staff offices and common areas, for example— and thus be of little use in answering questions like ours. 93 Green IT in Higher Education ECAR Research Study 2, 2010 Nevertheless, 60.6% of our respondents had a sufficient sense of both capacity and usage to provide us with approximate percentages of data center electrical power capacity in use at the time of our survey (see Figure 6-7). The mean percentage among those who reported one was 64.1%.12 Over-provisioning of data center electrical power seems not to be widespread: Only 18.3% of respondents said that half or more of their data center’s capacity was unused. Nearly a quarter said more than 75% was in use, suggesting that growth in demand needs to be curbed at many institutions to avoid an expensive increase in capacity. LEED Green Building Certification As we saw above (refer to Figure 6-3), ES initiatives related to compliance with LEED green building standards were those that 50% 43.9 45% 40% Figure 6-6. Average Age of Servers in Central IT Data Centers (N = 237) Percentage of Institutions 35% 27.8 30% 25% 20% 16.0 15% 10% 5% 0% 5.5 0.4 Less than one year 2.5 2.1 One year Two years Three years Four years Five years Six years 1.3 Seven years More than 10 years 0–25%, 6.5% 26–50%, 11.8% Figure 6-7. Approximate Percentage of Central IT Data Center Electrical Power Capacity in Use (N = 246) Don't know, 39.4% 51–75%, 18.7% 76–100%, 23.6% 94 0.4 Green IT in Higher Education the central IT organization was least likely to have under way for itself, and it was least likely to be supporting them in all three of the ways we asked about (refer to Table 6-8). Thus, although it is disappointing, the finding discussed here—that LEED certification has infrequently been a part of central IT’s planning for its own facilities—comes as no surprise. As Figure 6-8 shows, very few respondent institutions’ central IT data centers included any LEED-certified components. Just over 2 in 10 respondents did not know the LEED status of their data centers, but we suspect that certification is as rare among that group as it is among the 8 in 10 who were able to answer our question. Looking at future plans, despite some ambiguous responses13 we determined that about 3 in 10 respondent institutions planned either to remodel the central IT data center or build a new one in the next three years. Environmental considerations do seem important to the majority of those planning a remodel of the data center, 59.6% of whom said that U.S. Green Building Council LEED certification was a goal. Still more encouragingly, 80.0% of those planning a new data center said it was a goal. ECAR Research Study 2, 2010 Data Center ES Initiatives Progress toward ES in the data center doesn’t always require undertaking highprofile projects. In fact, big energy savings can result from a combination of small initiatives. As Tom O’Donnell, University of Maine at Farmington’s manager of network and server systems, reports, “We are not in a position to invest much, so we’re motivated to be inventive. For example, we’ve improved the cooling system in the building that houses the data center and student computer labs; this didn’t start as an environmental project, but we knew it would save energy. We’ve also virtualized some of the data center servers. Again, this project wasn’t necessarily begun as an environmental concern; we were already virtualizing servers and determined that with a little more planning and forethought, it would be easy to make them environmentally beneficial. When we were buying replacement computers for our classrooms, it was the same deal: Faced with the choice of buying large, desktop computers or something smaller, we opted for the smaller model, which had a higher level of ENERGY STAR compliance. All these initiatives have added up to a 50% reduction in power consumption over the past year in the building that houses central IT, the data center, and the computer labs.” Don’t know, 20.9% All or almost all components, 0.0% A large number of components, 1.2% Figure 6-8. Components of Central IT Data Center Certified under LEED Green Building Rating System (N = 249) A moderate number of components, 2.0% A small number of components, 5.6% No components, 70.3% 95 Green IT in Higher Education As we saw above (refer to Figure 6-3 and Table 6-8), the typical central IT organization has its own ES initiatives under way, and it is participating in initiatives that are occurring at the institutional level. Taken together, these initiatives impact most of the IT organization’s service areas. In the central IT data center, activity seems especially brisk. Several ES initiatives that involve substantial capital expenditure are either completed or in progress at strong majorities of institutions that have central IT data centers. Initiatives that are based more on behavioral change than on investment show less activity. Anticipating that central IT data centers would have their own ES initiatives under way, we asked respondents to tell us the status of nine common ones, four that involve substantial capital outlays and five that are more focused on modifying practices. Capital-intensive initiatives: •• optimizing the number of servers through virtualization, •• replacing local storage with central storage technologies such as a storage area network, •• optimizing the number of servers through consolidation, and •• installing more efficient air temperature management equipment. Practice-modification initiatives: •• repositioning devices into alternating hot/ cool rows, •• reengineering floor vents for more effective airflow, •• reducing lighting levels, •• raising machine room thermostat settings, and •• increasing use of outside air for machine room cooling. Figure 6-9 shows the wide range of responses we received about these nine initiatives. Surprisingly, given recent fiscal constraints and given the publicity that practice-modification initiatives have received, capitalintensive data center initiatives were about 96 ECAR Research Study 2, 2010 as likely to be reported as “completed” as were practice-modification initiatives. When “in progress” responses are considered, we find that all capital-intensive initiatives are on track to be completed at least a bit more frequently—and often a lot more—than any of the practice-modification initiatives. Overall, the mean number of data center ES initiatives that respondents had in progress or completed was 5.04.15 For the four capitalintensive initiatives, the mean was 3.08,16 but for the five practice-modification initiatives, the mean number of initiatives reported to be in progress or completed was a much lower 1.71.17 Capital-Intensive Initiatives Replacing local storage with central storage technologies such as storage area networks has been completed by almost half of respondents, with optimizing the number of servers in data centers by virtualization or consolidation being completed by slightly fewer than 3 in 10. Where it hadn’t been completed, each of these three initiatives was in progress at most of the rest of respondent institutions. Installing more-efficient air conditioning had been completed at a third of respondent institutions but was in progress at only a quarter. Another quarter were planning such initiatives for the future, but 1 in 6—more than twice as many as for any other capital-intensive initiative—were planning no replacement. The importance of virtualization in our respondents’ data center ES strategies would be difficult to overstate. Not only was it among the initiatives most often reported as “in progress” by our quantitative respondents, but also our qualitative interview participants returned to it again and again as an example of an energy-saving initiative. As Syracuse University’s Sedore put it, “We have extensively optimized and virtualized our servers. Yes, we are getting ‘greenness,’ but we are also getting desirable outcomes and benefits in terms of energy efficiency, operational efficiency, etc. It is a win on every front.” Green IT in Higher Education ECAR Research Study 2, 2010 Figure 6-9. Status of Central IT Data Center Environmental Sustainability Initiatives 8.1 0.8 Practice Modification Capital Intensive Optimize servers through virtualization (N = 247) 28.6 0.4 62.1 5.7 2.4 Replace local storage with central storage (N = 244) 45.7 Optimize servers through consolidation (N = 244) 44.9 25.9 60.3 Install more efficient air conditioning (N = 243) 32.8 Reposition equipment into hot/cool rows (N = 232) 31.5 Reengineer floor vents (N = 236) 31.0 Reduce data center lighting levels (N = 229) 25.5 Raise data center thermostat settings (N = 227) 13.0 0% 20% 25.1 16.5 13.3 13.8 7.3 10% 24.3 9.3 19.5 Increase use of outside air (N = 219) 1.2 18.1 16.2 1.6 6.5 4.8 36.7 15.4 7.3 42.5 13.4 7.7 45.5 52.4 40% 1.2 27.4 14.1 16.3 30% 6.5 6.1 50% 60% 11.0 70% 80% 90% 100% Percentage of Institutions Work is complete Work is in progress Planned for the future Not planning to do Don’t know The cost-benefit equation for virtualization has recently become more complicated for University of Victoria’s Roman, however. “Right now, we have 17 virtual servers to every ‘real’ server,” he said. “That’s a total of 170 virtual servers. But now we’re finding that the virtualized servers don’t perform as well. It raises the question, ‘Are we willing to take a performance hit in order to be green?’” Resources for implementing ES practices in the data center can be hard to come by, but governmental assistance programs sometimes help bring good ideas to fruition. Columbia University’s Crosswell reports a case in point: “Because our IT data center was built in 1963 and developed piecemeal, we realized that the limitations of that facility would be a barrier for Columbia to meet emerging energy goals. We applied for and were awarded a $450,000 contract from the New York State Energy Research & Development Authority to enhance the greenness of our data center; an additional university commitment boosted the overall project size to $1.2 million. We’re calling the project the Advanced Concept Data Center Pilot. We began work on it in April 2009 and it’s scheduled to last for 18 months.”14 Practice-Modification Initiatives The practice-modification initiatives are “softer,” relying less on capital infusion and more on changing the way things are done in the data center. Respondents report substantially less activity among these than among the more expensive initiatives. Practice-modification initiatives are relatively inexpensive to implement, are pervasive in the IT-related ES literature, and provide a reasonable return on investment. Perhaps these initiatives have been undertaken less frequently because data centers are complex environments in which, as Sierra Club founder 97 Green IT in Higher Education John Muir said about nature, “When we try to pick out anything by itself, we find it hitched to everything else in the Universe.”18 In the data center, at least, this may lead to a certain conservatism about changing processes that are known to work, albeit with sub-optimal energy efficiency. The most commonly reported of our data center ES practice-modification initiatives, repositioning machine room equipment into alternating hot and cold rows, had been completed by nearly a third of respondents, but only half that many had initiatives under way. Most of the remainder were not planning such an initiative. Similarly, just under a third of respondents had already completed initiatives to reengineer floor vents for more-efficient air flow, and an additional 13.3% had projects under way; most of the rest—more than a third—had no plans to do so. Reducing lighting levels and raising thermostat settings are simple initiatives to undertake, though for the latter, at least, a bit of research is required to find the highest ambient air temperature at which the data center’s particular mix of equipment can safely operate and then to calculate a margin of safety. Still, more than 4 in 10 respondents said they had no plans to engage in these initiatives. If all projects under way run to completion, total adoption of these two practices will be around 35%. Finally, the use of outside air to help cool the machine room appears to be the least interesting of our nine initiatives. Admittedly, this initiative is not capital-neutral; in most cases it would require additional ductwork and electrical air-handling gear and in many geographic areas would introduce humidity that would have to be extracted with costly, energy-consuming equipment. Only 2 respondents in 10 have outside-air projects under way or completed, and only 1 in 6 have such projects in the planning stages, while a small majority report no plans to engage in it. “Don’t know” responses for this initia- 98 ECAR Research Study 2, 2010 tive are the highest for any of our nine data center ES initiatives, suggesting that it is a little more likely than the others to be considered a campus facilities concern than an IT one, and therefore outside our respondents’ purview. While most of the practice-modification initiatives appear simple enough to adopt, it may be their simplicity that works against their adoption; central IT may feel that the benefits of adopting these initiatives are not worth the bother relative to the benefits of virtualization, consolidation, networked storage, and improved air temperature management. Or the rarity of the practice-modification initiatives may indicate a tendency toward conservatism in machine-room operations that works against their adoption. In any case, each would appear to represent an opportunity for institutions that want to do more with ES without spending a lot of money. Associations with Data Center Initiatives Considering all nine of our survey’s data center ES initiatives together, we find that research institutions, on average, reported more initiatives in progress or completed than institutions whose mission is focused on teaching. The mean for research-oriented institutions was 5.84,19 while that for teachingfocused institutions was 4.50.20 We speculate that the more complex data center environments at research institutions provide more opportunity for ES initiatives, at least partially explaining these findings. The number of data center ES initiatives also varies with Carnegie class: Not surprisingly, given the finding for research vs. teaching mission, doctoral institutions tend to have more such initiatives in progress or completed than other classes. We find no meaningful variation by institution size in mean number of data center ES initiatives in progress or completed. On average, fewer central IT ES initiatives are in progress or completed where central IT’s ES practice maturity score is low than where it is Green IT in Higher Education ECAR Research Study 2, 2010 high. Separating the list of nine initiatives as done above into a group of four capital-intensive ones and five practice-modification ones, we see that it is in the practice-modification initiatives that IT organizations with higher ES practice maturity scores most significantly distinguish themselves. Respondents with a low maturity index had a mean of 1.35 practicemodifying initiatives in progress or completed; those with a high maturity had a mean of 2.58, for a difference of 1.23 out of 5 (see Table 6-10). The equivalent difference for capitalintensive initiatives was substantially smaller. Thus, it appears that central IT organizations with more mature ES practices are often better able to approach data center ES improvements through behavioral and logistical avenues than less mature organizations. Summary and Implications While the near future of green IT will involve continued pursuit of marginal gains in energy efficiency, return on additional investment in them is likely to peak soon. While they may be improving now, efficiency curves measuring the per-watt costs of lighting, computing cycles, even credit hours, are likely soon to encounter physical limits and level off. As Wendell Brase, vice chancellor for administrative and business services at the University of California, Irvine, said in a point/ counterpoint session at the 2009 EDUCAUSE Annual Conference, “Campuses will have to do as well as they can on the conservation side, but recognize that there are limits. Then the emphasis will have to go to the renewable energy side—it will have to go to the supply side.”21 Improving the institution’s carbon footprint in the more distant future will require finding sources of energy that emit less in the way of greenhouse gases. Co-location of IT facilities near sources of renewable energy is a well-publicized component of the greening of today’s corporate data centers. We found, however, that it is still quite rare among higher education IT organizations: Only about 4% of our respondent institutions are doing so now, and only about 6% plan to do so in the next three years. Outsourcing central IT services to providers located near sources of renewable energy is done and planned with similar infrequency, suggesting that most higher education institutions do not yet feel these strategies are compelling. Governmental imposition of taxes or other regulations to limit carbon emissions may change that abruptly. In Chapter 4 we saw that at most institutions, departments lack the basic information they need to measure their consumption of electrical power—a cornerstone activity for those concerned about environmental sustainability (ES). The situation is not much different for the central IT organization: In the past 12 months very few have undergone full energy audits, and most—nearly 8 in 10—are neither billed for nor informed of the amount of electrical power they use. Only rarely is the central Table 6-10. Number of Data Center Environmental Sustainability Initiatives in Progress or Completed, by Central IT Organization’s Environmental Sustainability Practice Maturity Score Number of Capital-Intensive Initiatives Central IT ES Practice Maturity Score Number of Practice-Modification Initiatives Mean* N Std. Deviation Mean** N Std. Deviation 2.87 78 1.210 1.35 78 1.413 Medium maturity (2.50–3.50) 3.13 141 1.081 1.73 141 1.516 High maturity (3.51–5.00) 3.55 38 0.645 2.58 38 1.810 Total 3.11 257 1.089 1.74 257 1.576 Low maturity (1.00–2.49) *Scale: 0–4 initiatives **Scale: 0–5 initiatives 99 Green IT in Higher Education IT organization given better information of this sort than other departments are. Nevertheless, well over three-quarters of respondents told us their central IT organization had an initiative completed or under way to minimize growth in the organization’s total electrical energy consumption. Even though most must work without information about baseline and ongoing power consumption, central IT organizations can still pursue this initiative in a number of ways. A majority were purchasing ENERGY STAR–certified products, and about a third each were purchasing EPEAT-rated computers/monitors and adopting telecommuting for some staff. Central IT can also save energy by adopting virtual classrooms, as about one-third were doing. At about a quarter of institutions— presumably those with building projects under way—central IT was adopting the U.S. Green Building Council’s LEED Green Building Rating System, whose aim is to reduce energy use at the building infrastructure level. Only about 1 respondent in 10 reported that any component of the existing central IT data center was LEED certified. Energy-saving initiatives can be undertaken at the level of the central IT data center as well. Strong majorities of institutions with such data centers have completed or are pursuing projects to replace local storage with storage area networks and the like, and to optimize the number of servers in use through consolidation and virtualization. Even if power monitoring practices don’t allow direct measurement of their effects, initiatives like these can contribute to reducing growth in central IT’s total electrical energy consumption. More behaviorally oriented data center initiatives are also under way but at fewer than a third of respondent institutions. These include raising data center thermostat settings, reducing lighting levels, and repositioning equipment and vents. Central IT organizations at many institutions are engaged in energy-saving initiatives that go beyond slowing growth in the 100 ECAR Research Study 2, 2010 organization’s own electricity consumption, helping reduce energy consumption in other areas of the institution and in the region from which the institution draws commuter students and employees. Adoption of telecommuting, as reported above for about a third of respondent central IT organizations, can help the institution reduce its energy usage, and though it shifts some of that cost back onto the telecommuter, it represents a net carbon-reduction gain for the community. The impact of videoconferencing to reduce staff travel, under way or completed at even more respondent institutions (about two-thirds), is also complex to assess, but in most cases has similar net benefits. Initiatives to recycle decommissioned IT equipment are under way at almost 90% of respondents’ central IT organizations, and initiatives to convert paper documents to digital ones at nearly two-thirds. While these initiatives are not directly related to energy savings, we gain perspective from them about the organization’s overall commitment to environmental responsibility. A number of factors appear to distinguish central IT organizations that are more fully engaged in ES initiatives from those whose engagement is more limited. More ES initiatives are under way at institutions where each of the following characteristics applies: The senior-most IT leader has a more active role in institutional ES efforts, central IT’s own strategic plan for ES is more advanced, central IT has an internal committee that guides ES initiatives, and ES is a significant factor in a greater proportion of central IT purchasing decisions. The number of ES initiatives central IT has under way is also positively associated with central IT’s ES practice maturity score, which reflects six organizational process maturity traits. Institutions wishing to expand their engagement in ES activities may benefit from an assessment of these characteristics. Green IT in Higher Education While central IT’s ES activity is brisk in some areas, overall it appears to be conducted ad hoc. For the 10 central IT ES initiatives we inquired about (Figure 6-4), an average of 75.7% of respondents reported having no documented goals. The comparable average for institutional ES initiatives is 53.2%. The effect of institutional leadership emerges from our data in Table 6-3 above, which shows that measured goals for ES initiatives at the institutional level tend to translate into more measured ES goals for central IT. The principal issues driving ES initiatives on campus were diverse and without a perceptible theme. From our list of 10 drivers, respondents most frequently selected cost reduction and increased efficiency, participation in institutional initiatives, doing “what’s right” for the planet, and power/cooling constraints in existing facilities. The principal barriers to ES initiatives followed more of a pattern, related mostly to money and leadership. Again from a list of 10 that we provided, respondents most frequently selected lack of funding—both for central IT overall and for that organization’s ES initiatives—and lack of guidance from institutional strategic objectives. Other frequently selected barriers were lack of return on investment and lack of participation from necessary individuals or departments. A key hypothesis that we hoped to test in this study was that central IT’s support for the institution’s ES initiatives improves institutional ES outcomes. We will have much more to say about this in Chapter 9, but groundwork for our analysis comes from this chapter. In our survey, we focused on three forms of support from central IT: simple participation by central IT in the institution’s ES initiatives, provision of technical solutions or services for those initiatives, and provision of education about the initiatives for departments or individuals outside central IT. Strong majorities reported all three types of central IT support for most of our 10 institutional ES initiatives. Simple participa- ECAR Research Study 2, 2010 tion was a bit more frequently reported than provision of technical solutions/services; educating others was least common, though majorities still reported providing that kind of support for most initiatives. Endnotes 1. Standard deviation, 1.930. 2. Standard deviation, 1.992. 3. The five institutions whose respondents told us central IT and departments other than central IT were billed by “Other” means are excluded from this table. 4. Randy H. Katz, “Tech Titans Building Boom,” IEEE Spectrum, (February 2009): 64–65, http://www .spectrum.ieee.org/green-tech/buildings/tech-titansbuilding-boom/0. 5. Philip J. Goldstein, Alternative IT Sourcing Strategies: From the Campus to the Cloud (Research Study 5, 2009) (Boulder, CO: EDUCAUSE Center for Applied Research, 2009), 134, available from http://www .educause.edu/ecar. 6. When inquiring about institutional involvement in these 10 ES initiatives, we asked if the institution was “actively engaged in” them; allowable responses were “no,” “yes,” and “don’t know.” When inquiring about central IT involvement in the same 10 undertakings, we asked for the status of the organization’s own initiatives; allowable responses were “no such initiative,” three responses for reporting initiatives under way with varying degrees of formality (no goals, unmeasured goals, measured goals), “initiative is completed,” and “don’t know.” As a result of these different question/answer formats, responses for the institution and central IT organization can be displayed in similar ways but are not strictly comparable. 7. Standard deviation, 2.109. 8. Standard deviation, 2.257. 9. Standard deviation, 1.946. 10.Standard deviation, 2.172. 11.Not surprisingly, central IT ES practice maturity did not appear to significantly influence the central IT organization’s participation in institutional initiatives; while laudable, such participation could not be expected either to confer or to signify a heightened level of maturity in central IT’s own ES practices. 12.Standard deviation, 23.259. 13.Excluding the 36 respondents who were unable to answer the following question or skipped it, nearly 3 in 10 respondents (29.8%) reported that their central IT data centers would undergo major remodeling in the next three years. And excluding the 41 respondents who were unable to answer or skipped the following similar question, 13.2% said their central IT data centers would occupy a new building in the next three years. Twenty-two respondents answered “yes” to both questions—indicating that the central IT data center would both be remodeled and occupy a new building in the next three years and leading us to suspect that these respondents interpreted one or the other of the questions in a way we did not intend. Therefore, we pooled the 101 Green IT in Higher Education responses such that each respondent planning a remodeling and/or new-building project within the next three years was counted only once. The result is that 29.4% of those who were able to answer the questions plan one activity or the other. 14.For details, see Crosswell’s Green Data Center Program presentation at the October 2009 Internet2 conference, available at http://www.internet2.edu/ presentations/fall09/20091006-green-crosswell.pdf. 15.Standard deviation, 2.077. 16.Standard deviation, 1.131. 17.Standard deviation, 1.578. 102 ECAR Research Study 2, 2010 18.John Muir, My First Summer in the Sierra, 1911, http:// www.sierraclub.org/john_muir_exhibit/writings/ my_first_summer_in_the_sierra/. 19.Standard deviation, 2.068. 20.Standard deviation, 1.908. 21.Mark A skren, D onald Spicer, and Wend ell Brase (moderator), “Green IT: Conscience or Wallet?” (point /counterpoint session at the 2009 EDUCAUSE Annual Conference, Denver, CO), http: // w w w.educause.edu / E09+Hybrid / EDUCAUSE20 09 FacetoFaceConferen / GreenITConscienceorWallet/175840. Green IT in Higher Education ECAR Research Study 2, 2010 7 Distributed IT and Environmental Sustainability Example is leadership. —Albert Schweitzer Key Findings At institutions where at least some IT facilities are not managed by the central IT organization: While the quality of communication between central IT and those who manage distributed IT facilities was generally reported to be acceptable, respondents were often poorly informed about environmental sustainability (ES) initiatives involving those facilities. •• Distributed initiatives to minimize growth in electrical energy use were much less common than equivalent initiatives at the institutional and central IT levels, suggesting that a more centralized approach to this critical initiative is needed. •• Managers of distributed IT facilities tended to coordinate high-tech ES initiatives themselves; ES initiatives involving purchasing or recycling practices tended to be coordinated by the central IT organization or the institutional ES office. •• Documented, standard refresh cycles for faculty/staff workstations were in place at just under half of respondent institutions. At a small majority of those institutions, the length of the refresh cycle had not changed in the past 12 months; at most of the rest it had lengthened. •• Institutions were making gradual progress toward replacing desktop computers with laptops and very rapid progress toward replacing CRT monitors with LCDs; migration from full-function PCs to thin-client workstations was occurring only at rare institutions. •• Not all IT facilities and support are provided by the central IT organization, of course. Regardless of institutional and organizational structures, most faculty, staff, and students have their own IT equipment and to a degree are self-sufficient in operating and supporting it. At a different level, smaller units within an institution often own and operate servers and other shared IT resources independent of the central IT organization. When self-sufficiency falters, owner/operators of IT equipment often turn to colleagues and friends for additional resources and assistance. Between the extremes of central IT’s institutionalized support and casual self-help lie the organized efforts of individual units—be they departments, schools, institutes, or others—to fill the gaps in central IT’s resource and service offerings and to put some structure around their personnel’s IT resource sharing and mutual assistance. At many institutions this is done through the establishment of separate, non– ©2010 EDUCAUSE. Reproduction by permission only. 103 Green IT in Higher Education ECAR Research Study 2, 2010 central IT organizations with responsibility for providing and supporting IT resources. These activities are often termed “distributed” in contrast to the central IT organization’s “centralized” offerings, and throughout this chapter we will refer to them as such. The data discussed throughout this chapter came only from the 140 institutions that had at least some distributed IT facilities.1 Comparing Figure 7-1 to Figure 2-2 shows that this portion of the survey population is biased toward institutions that grant doctoral degrees, have more FTE students, and are publicly controlled. We realize that readers without distributed IT facilities may not be interested in the first section of this chapter. But all institutions are likely to be interested in equipment refresh cycles and sustainable workstation options, and many will be most interested in the practices of demographic groups that are underrepresented in our data. We have interesting findings to report for the respondent population, but we caution all readers to bear in mind the unusual demographic composition of the group of institutions discussed in this chapter. Our survey questions about distributed IT were often difficult for respondents to answer. Most respondents said their own primary role at their institution involved central IT; accordingly, their responsibility for distributed ES practices was highly variable. As a result, the numbers of “don’t know” responses to many of the questions discussed in this chapter are comparatively high, and we suspect that even where answers were firmer, they often involved some guesswork. Readers may wish to bear these points in mind, as well, as they follow the discussion below. Distributed IT Resources and Support Our way of identifying institutions where distributed IT is a factor was to ask if the institution had any IT facilities such as departmental data centers and computing labs that were not managed by the central IT organization. Among our survey respondents, reports were evenly mixed. Just over half of respondents (53.6%) said they had such facilities, and the rest said they did not. Not surprisingly, as Figure 7-1 shows, “yes” responses were significantly 80% 66.9 70% 60% Percentage of Institutions Figure 7-1. Institutions with IT Facilities Not Managed by Central IT Organization, by Carnegie Class, FTE Enrollment, and Institutional Control 50% 42.1 33.3 33.1 28.0 30% 20.7 20% 10% 0% 15.7 15.0 6.4 AA (N = 9) BA (N = 21) MA (N = 29) Carnegie Class 104 38.6 40% DR (N = 59) Other (N = 22) 1–4,000 (N = 37) 4,001–15,000 More than 15,000 (N = 44) (N = 51) FTE Enrollment Private (N = 45) Public (N = 91) Institutional Control Green IT in Higher Education more frequent among doctoral institutions, larger institutions, and institutions under public control. At the larger, more complex organizations included in these categories, where a sense of independence may outweigh the sense of community, the desire for locally managed facilities and services often spurs the development of a distributed IT environment— one tied only loosely, if at all, to the central IT organization. The existence of distributed IT facilities also varied by institutional mission, with 57.6% of institutions that reported having distributed IT facilities having a research mission and 42.4% having a teaching mission. The implications of distributed IT ramify broadly within the institution. For example, Nilda Mesa, assistant vice president for environmental stewardship at Columbia University, told us that her institution’s IT organization had “realized in the last few years that it has become easier and easier for IT users to become more self-sufficient and decentralized. This has created another set of issues that we had not anticipated in regards to the demand load on institutional cooling systems and so forth. By its nature, an academic institution is often very decentralized. When researchers get grants or when departments become autonomous, their ECAR Research Study 2, 2010 IT-related decisions can have ripple effects on infrastructure that we have not been able to track well.” For those outside central IT, distributed IT facilities can provide a degree of freedom and flexibility that may be necessary to accomplish unit-specific goals. For central IT, though, decentralization can stand in the way of creating critical mass to achieve broader goals, both environmental and technical. For his institution, explains Joel Hartman, vice provost and CIO at the University of Central Florida, “What we’re trying to do is develop internal planning and governance structures for our institutional IT ES initiatives, get administrative approval, establish the financial mechanisms, and then get the community to respond. The decentralized IT structure has stood in the way of some of this, but our approach is to try to remove the barriers—both technical and financial—to taking an institution-wide approach to IT-related sustainability.” In general, relations between the central IT organization and those who manage distributed IT facilities appear acceptable or better, with just over half of respondents at institutions with such facilities saying the quality of communication between the two parties was good or very good (see Figure 7-2). Most of the remainder were neutral (or Very poor, 0.7% Very good, 11.7% Poor, 7.3% Neither poor nor good, 36.5% Figure 7-2. Quality of Communication between Central IT and Those Who Manage Distributed IT Facilities (N = 137) Good, 43.8% 105 Green IT in Higher Education ECAR Research Study 2, 2010 possibly conflicted) on the question, characterizing the quality of that communication as “neither poor nor good.” The interface between central and distributed IT is fertile ground for collaboration and innovation, but seeds of conflict and rivalry can also grow there, so we are not surprised that neutral and negative responses make up nearly half of the respondent pool. Relatively few institutions reported using energy audits as a way of tracking energy consumption among distributed IT computing facilities. We saw in Chapter 6 that 42.4% of respondents’ central IT organizations had undergone at least a partial energy audit within the past 12 months. Asking about energy audits of distributed IT facilities, we found only 15.3% of respondents whose institutions had such facilities reporting that some of them had undergone an energy audit in the past 12 months; none said that all such facilities at their institution had been audited (see Figure 7-3). These numbers may understate the real prevalence of audits, however, because more than a quarter of respondents said they did not know the status of distributed IT audits. Again, this probably reflects the fact that most respondents were professionally affiliated with the central IT organization and thus likely had little or no responsibility for IT ES practices in distributed IT contexts. IT ES Initiatives in Other Departments Just as the central IT organization has ES initiatives of its own, separate from those of the institution, so do units that operate distributed IT facilities. Of the 140 survey respondents who said their institution had IT facilities that were not managed by the central IT organization, we asked whether each of eight initiatives was under way and, if so, how it was being coordinated. The initiatives, several of which we have seen in other contexts in previous chapters, were •• optimizing the number of servers through consolidation, •• optimizing the number of servers through virtualization, •• minimizing growth in total electrical energy consumption, •• recycling decommissioned IT equipment (e-waste), •• adopting more aggressive power management practices for servers, •• adopting more aggressive power management practices for PCs, •• purchasing ENERGY STAR– certified products in all areas for which such ratings exist, and •• purchasing computers/monitors with EPEAT rating of silver or better. Don't know, 26.3% Figure 7-3. Distributed IT Facilities Undergoing Energy Audit in Past 12 Months (N = 137) All non–central IT computing facilities, 0.0% Some non–central IT computing facilities, 15.3% 106 No audit, 58.4% Green IT in Higher Education ECAR Research Study 2, 2010 Majorities of respondents also reported the occurrence of distributed IT initiatives to adopt more aggressive power management practices for PCs and to optimize the number of servers through consolidation. PC power management received a few more “don’t know” responses than other initiatives in the top five, perhaps because it is an initiative carried out primarily on end-user desktops and so might come to the attention of our respondents a little less often. Efforts to optimize the number of servers through consolidation appear a little less popular than doing so by virtualization, perhaps because consolidation is the less flexible of the two options or because much of this work had been completed prior to our survey. The importance of PC power management throughout the institution was a recurring theme among our qualitative interviewees. For example, as Joyce Dickerson, director for sustainable IT at Stanford University, reported, Figure 7-4 lists the initiatives in descending order of activity. Engagement in three of the initiatives was reported by as many as twothirds of respondents. These were recycling of decommissioned IT equipment (e-waste), optimizing servers through virtualization, and the purchase of ENERGY STAR products. Of all the items on our list, recycling of e-waste and purchase of ENERGY STAR products are among the easiest to accomplish, and it is no surprise to learn that they are among the most commonly adopted initiatives in the distributed IT context. On the other hand, optimizing the number of servers through virtualization can be complex and expensive, so its popularity suggests that the benefits must be perceived by its adopters as relatively compelling. While “don’t know” responses for all distributed IT ES initiatives are high, they are lower for these three initiatives, suggesting that activity surrounding them comes more frequently to our respondents’ attention. Recycle e-waste (N = 134) 9.7 20.9 13.3 20.0 69.4 Optimize servers through virtualization (N = 135) 66.7 Purchase ENERGY STAR products (N = 134) Manage PC power consumption more aggressively (N = 132) 59.1 Optimize servers through consolidation (N = 135) 58.5 25.4 9.7 64.9 23.7 17.8 Purchase EPEAT products (N = 134) 45.5 Manage server power consumption more aggressively (N = 132) 44.7 18.9 36.4 Minimize growth in electrical energy use (N = 133) 43.6 20.3 36.1 0% 10% 20% 40.3 14.2 30% 40% 50% Figure 7-4. Status of Distributed IT Environmental Sustainability Initiatives 28.8 12.1 60% 70% 80% 90% 100% Percentage of Institutions Happening Not happening Don't know 107 Green IT in Higher Education “We’re making a concerted ‘consumer’ effort toward desktop management. We have about 40,000 workstations and, a few years ago, if you walked around at night you’d see monitors glowing everywhere. We’ve put in place a centralized PC power management tool that by default turns monitors off after 15 minutes of inactivity, though departments can choose other intervals. Next year we’ll use this to put more and more PCs into sleep mode, as appropriate, depending on actual usage. The challenge of this project has been getting out there and evangelizing; it requires a pretty intensive marketing campaign.” A final cluster of three initiatives was reported as being adopted at just under half of institutions. These included the purchase of monitors and computers with an EPEAT rating of silver or better, aggressive management of server power consumption, and minimizing growth in electrical energy use. For all of these initiatives we received comparatively large percentages of “don’t know” responses, suggesting that these issues come to the attention of our respondents less often than the others. Four of the distributed IT initiatives we asked about overlapped with the group of 10 that we asked about in the contexts of the institution (refer to Figure 4-4) and of the central IT organization (refer to Figure 6-3). These were initiatives to recycle e-waste, purchase ENERGY STAR products, purchase EPEAT products, and minimize growth in energy use. Because “don’t know” responses for distributed IT initiatives were so frequent, and because the syntax of our questions about them was not identical to that of our questions about institutional and central IT initiatives, detailed comparisons among the three sets of percentages are impossible to draw. At a gross level, however, it appears that recycling e-waste is common in all three contexts. Initiatives to purchase ENERGY STAR products are also common in all three contexts, while those to purchase EPEAT prod- 108 ECAR Research Study 2, 2010 ucts are less so. Distributed initiatives to minimize growth in electrical energy use appear to be much less common than in institutional and central IT contexts, suggesting strongly that centralized entities find that initiative more practicable. Again, though, we must emphasize that a high percentage of “don’t know” responses—36.1% in this case—renders any interpretation speculative. Coordination of Distributed Initiatives As mentioned above, we were not only interested in whether our set of eight initiatives was under way in departments outside central IT, but also wondered how those initiatives were being coordinated, if at all. The coordination options we asked about were •• occurring ad hoc within departments, •• coordinated by central IT organization, •• coordinated by institutional environmental sustainability office, and •• coordinated by other institutional office. The following discussion is based solely on responses from institutions where respondents knew that initiatives were under way; “not happening” and “don’t know” responses are ignored. For four of the eight initiatives we asked about, majorities reported that occurrence was ad hoc within departments. These were optimizing the number of servers through consolidation and through virtualization, aggressively managing server power consumption, and minimizing growth in total electrical energy consumption (see Figure 7-5). The three initiatives at the top of Figure 7-5 all involve servers and are the most “deep tech” of any in the full set of eight, yet it is relatively rare for the central IT organization to coordinate them. Where a server exists outside the central IT sphere, there is usually a reason, be it central IT’s unfamiliarity with specialized hardware and/or software, specialized data management issues, or other factors. Where that is the case, we can Green IT in Higher Education ECAR Research Study 2, 2010 Optimize servers through consolidation (N = 79) Manage server power consumption more aggressively (N = 59) 1.3 26.6 70.9 1.7 30.5 66.1 1.3 1.7 1.1 Optimize servers through virtualization (N = 90) 32.2 64.4 Minimize growth in electrical energy use (N = 58) Manage PC power consumption more aggressively (N = 78) 47.1 29.9 0% 10% 20% 30% 40% 50% 9.8 14.8 8.0 14.9 7.5 47.3 23.7 Recycle e-waste (N = 93) 7.7 41.0 34.4 Purchase ENERGY STAR products (N = 87) 6.9 47.4 42.3 Purchase EPEAT products (N = 61) 8.6 22.4 62.1 2.2 60% 70% 2.6 Figure 7-5. Coordination of Distributed IT Environmental Sustainability Initiatives 21.5 80% 90% 100% Percentage of Institutions Occurring ad hoc within departments Coordinated by central IT organization Coordinated by institutional environmental sustainability office Coordinated by other institutional office understand that central IT might be a poor choice to coordinate ES initiatives related to those servers. The personnel managing distributed IT servers are likely predisposed toward independence, which helps explain why central IT often does not coordinate consolidation, virtualization, and power management initiatives involving them. Initiatives to minimize growth in energy use are the fourth type that occurs ad hoc at a majority of institutions. As was the case with the server-related initiatives discussed above, central IT coordinates this initiative at most of the remaining institutions, but unlike the others, at substantial numbers of institutions this initiative is coordinated instead by the institutional ES office (8.6%) and other offices (6.9%). We found that this initiative was among the most widespread at the institutional and central IT levels as well, and of the initiatives on our list, it is the least limited to the IT context. No doubt that pervasiveness explains its frequent coordination by entities outside the department or the central IT organization. Ad hoc occurrence within departments was less frequently reported for more aggressive management of PC power consumption, and a near majorit y of respondents said the central IT organization coordinates it. For this initiative, central IT coordination can involve promulgating or even mandating PC power management settings. Methods exist for “pushing” power management settings to PCs on start-up, and at many institutions central IT would be a logical partner in doing so. Even here, though, the decentralization of authority that distributed IT represents can impose barriers. As Sharon Blanton, CIO at Portland State University, describes the situation, “We have many computers that are left on 24 hours a day. We want to employ a technique that would shut down each computer at a given time. But central IT only has access to a limited number of computers. That’s the barrier, that whole level of decentralized units. They can choose to do what we suggest or not.” 109 Green IT in Higher Education Coordination of PC power consumption management by the institutional ES office is relatively infrequent, although still significant. At only 2.6% of the respondent institutions that have this initiative under way do other offices coordinate the effort. The last three initiatives—purchase of EPEAT and ENERGY STAR products and recycling of e-waste—are the least technical, but because they involve IT gear, it is no surprise to find central IT coordinating them at a plurality of institutions. Substantial numbers also report ad hoc occurrence, suggesting that coordination at a higher institutional level is unavailable or that distributed IT managers prefer to pursue the initiatives independently. At very significant numbers of respondent institutions, however, “other” institutional offices coordinate purchase of EPEAT and ENERGY STAR products (14.8% and 14.9%, respectively) and recycling of e-waste (21.5%). For EPEAT and ENERGY STAR purchases, presumably, the “other” office is the institution’s purchasing department, and for recycling of e-waste it may be facilities services or—where such an office exists—risk management. Refresh Cycles and Sustainable Workstation Options As we saw, among respondents with distributed IT facilities, server-related initiatives are among the most commonly reported from the set we asked about. However, initiatives involving devices on the desktops (and laps) of faculty, staff, and students also contribute to overarching goals to minimize growth in energy use and recycle e-waste. While our survey data are limited to institutions with distributed IT facilities, our findings are likely to be of interest to the entire community. Workstation Refresh Cycles Periodically replacing desktop and laptop computers and peripherals (workstations, collectively) is a common practice, and processes for 110 ECAR Research Study 2, 2010 doing so are institutionalized at many colleges and universities. The constant pace of software development is the principal driver for refreshment of an institution’s workstations. New versions of operating systems and application software usually come with minimum system requirements, and it is often the case that a workstation three or four years old does not meet them. Thus, upgrading the institution’s standard software usually requires upgrading at least some of the institution’s workstations. Many institutions have found that migrating to a new ERP system, for example, carries with it the additional cost of bringing users’ workstations up to a higher level. The heightened awareness of ES issues emerging in recent years has added another driver for workstation refreshment. Newer workstations may be designed to use less energy and are likely to offer a richer set of power management features. Often they are constructed with materials less harmful to the environment than previous models, and by methods more friendly to the environment. These benefits must, of course, be weighed against the accompanying financial and organizational costs (e.g., the learning curve for adopting new hardware and the software it requires). But there are also environmental costs. Nancye Jenkins, director of telecommunications and client services at the University of New Hampshire, outlined the complexity of the issue for us. “The appropriate metric for equipment replacement is not always going to be cost savings,” she said, “because sometimes it’s more expensive to buy an ENERGY STAR appliance. It’s really important to look at costs over the device’s entire life cycle. There is a whole dichotomy about whether you should replace equipment more or less frequently. More frequently creates immediate energy savings, but then it costs more because you could instead stretch the life of currently owned equipment. Frequent replacement creates new issues about disposal, too.” Green IT in Higher Education Indeed, the mantra of the environmental movement has, for decades, been “reduce, reuse, recycle.” (“Reduce” is now sometimes replaced with “rethink.”) Regular equipment refreshment, of course, stands in opposition to reducing consumption. It involves the manufacture and acquisition of more workstations, not fewer. Reuse of workstations is difficult if the institution wishes to keep its software environment consistent, although use of older devices in limited-purpose facilities (such as language or composition labs) or as thin-client devices has its place. Recycling eventually becomes necessary, and as the data reported elsewhere in this and previous chapters show, most respondent institutions have initiatives under way to do that. But recycling is listed third in the environmentalists’ mantra for a reason: It is the ES alternative of last resort. Of the institutions in our subpopulation, about half (47.8%) reported having a documented, standard refresh cycle for faculty/ staff workstations. Among those with documented refresh cycles, the consistency with which the cycle is applied was reported to be fairly good. As Figure 7-6 shows, more than three-quarters of respondents said the refresh cycle was applied somewhat consistently or very consistently. These are good numbers, but we are surprised they are not better. An ECAR Research Study 2, 2010 institution documents its standard practices to ensure their consistent application, and for that effort to have failed at 14.3%—one in seven of those institutions with a documented standard—is clearly excessive. A s Table 7-1 shows, about 3 in 10 respondents in our subsample reported that the length of their institution’s refresh cycle was 3 years. A small majority reported 4 years, and one-sixth reported a cycle of 5 years or more. These figures are consistent with those from the 2008 EDUCAUSE Core Data Service report, 2 in which replacement cycles of “3–4 years” and “4 years” constitute the majority. We also asked if the past 12 months had seen a change in the length of the institution’s standard refresh cycle for faculty/staff PCs. The economic crisis of 2008/2009, we felt, might have caused the standard cycle to lengthen, resulting in an older mix of computers in use. But we also suspected that ES considerations would have an effect, lengthening the cycle in some cases (more “reduce,” less “recycle”) but shortening it in others (to bring more-energyefficient equipment to campus). As Figure 7-7 shows, we found that only a few respondents in our subsample reported shortening their cycles in the past year, and a small majority reported no change. The remainder said Very inconsistently, 14.3% Very consistently, 34.9% Somewhat inconsistently, 7.9% Neither inconsistently nor consistently, 0.0% Figure 7-6. Consistency of Application of Faculty/Staff Workstation Refresh Cycle (Institutions with Some Distributed IT Facilities, N = 63) Somewhat consistently, 42.9% 111 Green IT in Higher Education ECAR Research Study 2, 2010 Table 7-1. Length of Refresh Cycle for Faculty/Staff Workstations (Institutions with Some Distributed IT Facilities, N = 65) Length of Refresh Cycle Percentage of Institutions Three years 29.2% Four years 53.8% Five years 15.4% More than five years 1.5% Shortened (more-frequent refresh), 4.6% Figure 7-7. Change in Faculty/Staff Workstation Refresh Cycle in Past 12 Months (Institutions with Some Distributed IT Facilities, N = 65) Lengthened (less-frequent refresh), 41.5% No change, 53.8% the cycle had been lengthened. We cannot say whether the primary influence on the faculty/staff workstation refresh cycle was economic, environmental, or both, but the message from this finding reflects a conservative approach: Nearly all respondents in our subsample (95.3%) had not accelerated their acquisition of new faculty/staff workstations in the past year. Sustainable Workstation Options In terms of their environmental impacts, not all desktop IT devices are created equal. Initiatives that institutions are taking to help reduce the impact of these devices include replacement of desktop computers with laptops, which, to extend battery life, have always been engineered for low power consumption; replacement of power-hungry cathode-ray tube (CRT) monitors with liquid 112 crystal display (LCD) models; and replacement of high-powered desktop and laptop PCs with more economical thin-client workstations. Desktops to Laptops Among the subsample of institutions that reported they had at least some IT facilities not managed by the central IT organization, most are still primarily using desktop, rather than laptop computers for faculty and staff. As Figure 7-8 shows, fewer than 1 in 10 said that all or nearly all of those workstations were desktops, but a majority reported that the mix was “mostly” desktops. Use of laptops instead of desktops is advanced at many institutions, with a quarter reporting an even mix of the two types; but institutions reporting mostly laptops were few, and none of the institutions in this subsample of respondents said all or nearly all faculty/staff workstations were laptops. Green IT in Higher Education ECAR Research Study 2, 2010 There are reasons not to transition all desktops to laptops, of course, including performance differences, increased maintenance costs, and sometimes additional purchase costs (docking stations, port replicators, and external keyboards and monitors). Balancing some of these concerns, of course, are the mobility advantages of laptop workstations, which include the ES-related advantage of enabling telecommuting and its consequent reduction of the worker’s carbon footprint. Perhaps reflecting this preponderance of drawbacks, respondents at a small majority of institutions in our subsample (58.8%) reported no initiative in place to transition from desktop to laptop computers when refreshing faculty/staff computers. About a third (36.0%) had initiatives in place to make such a transition in some units of the institution, and only a few (5.1%) reported an initiative to replace all faculty/staff desktop computers with laptops. Among the 56 institutions with a desktop/ laptop replacement initiative in place, we received responses from 53 to our question about the factors driving it. ES considerations seem incidental to the practice at most of these institutions, with only 3.8% of respondents saying they were the initiative’s primary driver. Another 11.3% cited economic conditions, with the remaining 84.9% citing “other” considerations, which we assume revolved mostly around the mobility factor. CRTs to LCDs LCD monitors have been increasing in popularity for at least a decade, as size and brightness have increased and cost has declined. They are much lighter in weight than CRT monitors with equivalent viewing area and take up considerably less room on the desktop. They use a third as much electricity as CRT monitors in active mode and half as much in standby mode, last more than twice as long, and have similar purchase prices.3 A 2001 study conducted for the U.S. Environmental Protection Agency established that the slightly higher electricity costs incurred during the manufacture of LCD monitors, as compared to equivalent CRT monitors, are more than offset by reduced electricity costs during use.4 Recently, the University of California, Irvine, estimated the annual energy savings of replacing 1,000 17-inch CRT monitors with equivalent ENERGY STAR–certified LCD monitors as $34,372 with a resulting reduction in carbon dioxide emissions of more than 200 tons.5 All or nearly all laptops, 0.0% Mostly laptops, 6.8% All or nearly all desktops, 8.3% Figure 7-8. Current Mix of Desktop and Laptop Computers for Faculty and Staff (Institutions with Some Distributed IT Facilities, N = 133) An even mix, 25.6% Mostly desktops, 59.4% 113 Green IT in Higher Education ECAR Research Study 2, 2010 The toxicity of LCD monitors in the waste stream appears to be low,6 whereas CRT monitors are very toxic, largely because of the high lead content of the glass in the CRT itself.7 For this reason, as well as the toxicity of some circuit board components, CRT monitors are banned from landfills in many areas. That said, CRT monitors are currently easier and more worthwhile to recycle than LCD monitors. Considering the balance of these factors, it is no surprise that a majority of the respondents in our subsample reported their institutions had initiatives in place to transition from CRT to LCD monitors. At 59.4%, all or almost all units of the institution had such initiatives in place, and at 11.6% some units did, leaving only 29.0% with no such initiative in place. As Figure 7-9 shows, 94.0% said their institution’s mix of monitors was already mostly, nearly all, or all LCDs, so most of the institutions with no CRT-replacement initiative in place simply have no need for one. Of the 98 institutions pursuing this initiative, we have responses from 93 to our question about the factors driving it. For 21.5%, the primary driver was economic considerations. Given that the purchase price of the two types of monitor is roughly equivalent, it is the longer lifespan of LCD monitors and All or nearly all CRT, 0.0% their lower energy consumption that make them economically more favorable. For more than a third (37.6%), the primary driver for their monitor replacement initiative was ES considerations, by far the largest percentage among the three sustainable workstation options we asked about. For 40.9%, the primary driver of conversion from CRT monitors to LCDs was “other” considerations—in many cases, presumably, a general modernization of desktop hardware. PCs to Thin Clients To some, it is axiomatic that in order to get the work of the institution done, a fully configured desktop computer is necessary for nearly all faculty, staff, and students. This is the model in place at most institutions, and at most its costs are taken for granted. However, for many applications, similar functionality can be gained by replacing at least some of those computers with thin-client workstations—monitors and keyboards attached to networked boxes that include central processor units and memory but have no significant local storage capacity and therefore load much of their operating system and application software from a central, networked server.8 Relative to PCs, thin clients offer the Mostly CRT, 2.2% An even mix, 3.7% Figure 7-9. Current Mix of CRT and LCD Monitors for Faculty/ Staff Computing Devices (Institutions with Some Distributed IT Facilities, N = 134) 114 All or nearly all LCD, 53.0% Mostly LCD, 41.0% Green IT in Higher Education advantages of centrally licensed, configured, and managed software; greatly simplified security options; low purchase price and total cost of ownership; and reduced energy consumption. Their disadvantages can include relatively inflexible configurations, relatively slow software and data load times, and the need for expensive central server hardware and software, as well as the expertise to manage both effectively. Because thin clients are seldom appropriate for faculty, we framed our survey questions about thin-client alternatives in terms of staff use only. Thin clients for staff have not caught on widely among our subsample of institutions: More than three-quarters reported that all or nearly all staff workstations are full-function PCs (see Figure 7-10). Almost 2 in 10 said staff workstations are mostly fullfunction PCs. Only 3.0% reported an even mix of thin clients and full-function PCs, and none said the mix of staff workstations was mostly, nearly all, or all thin clients. However, the idea of using thin clients still has legs—short ones, at least: While only one respondent reported that an initiative was in place to replace PCs with thin-client workstations in all departments, nearly a third (32.6%) said such an initiative was under way in some institutional Mostly thin client, 0.0% An even mix, 3.0% ECAR Research Study 2, 2010 units. The remaining two-thirds reported that no such initiative was under way. Of the 46 institutions with thin-client PC replacement initiatives in place, we have responses from 45 to our question about the factors driving it. Economic considerations were the primary driver among a majority (62.2%), with ES considerations cited as the primary driver by only six respondents (13.3%). “Other” considerations were cited as primary by 11 respondents (24.4%); we assume that in most of these cases considerations were related to management/control issues. Staff are not the only potential constituency for thin clients, we learned. Among our qualitative interviewees, we found that projects are aborning to use thin clients for student computing. For example, Greg Day, director of desktop support/user services at Shippensburg University, told us, “We’re beginning to experiment with a thin-client model where software is served from a central server to workstations. We’ll roll it out in some computer labs, where the goal will be to consume less energy. But we’ll also use the servers to enable students to access software for class projects from their own computers, which adds convenience for the students and reduces pressure on our lab facilities.” Day is All or nearly all thin client, 0.0% Mostly full-function, 18.5% Figure 7-10. Current Mix of Full-Function and Thin-Client Computing Devices for Staff (Institutions with Some Distributed IT Facilities, N = 135) All or nearly all full-function, 78.5% 115 Green IT in Higher Education finding that software license agreements are sometimes vague on the point of thin-client access, and he says the university will have to adapt its strategy accordingly. And Mark Roman, CIO at the University of Victoria, reports that his institution is considering use of thin clients, where appropriate, for faculty as well as staff, “replacing both desktop and laptop computers. We did a back-of-the-envelope calculation and think we could save $250,000 a year in energy alone. These devices sip electricity; they have no moving parts, no hard drives. There are technical limitations we have to address, but the basic idea is compelling.” Summary and Implications Just over half of the survey respondents said their institution had distributed IT facilities; examples of such facilities include departmental data centers and computing labs that are not managed by the central IT organization. Such facilities spring up where IT needs are very specialized within departments and/or where the central IT organization is unable for some reason to support the entire institution’s IT needs. Thus, we were not surprised to find that distributed IT facilities were substantially more common among respondent institutions that offered advanced degrees (especially doctoral institutions), had more than 15,000 students, and/or were under public control. All these institutional attributes are associated with greater numbers of specialized programs, smaller per-capita IT staff resources, or both. The existence of distributed IT facilities does not necessarily imply a rift between central IT and departmental IT practitioners. A small majority of respondents characterized the quality of communication between the central IT organization and those who manage distributed computing facilities as good or very good. Fewer than 1 in 10 characterized it as poor or very poor. 116 ECAR Research Study 2, 2010 Nevertheless, “don’t know” responses to many of our detailed questions about environmental sustainability (ES) practices in the distributed IT context were frequent, ranging from 20 – 40%, suggesting that respondents—most of whom were associated with the central IT organization—may not receive a great quantity of information about ES practices from their distributed colleagues, however good the quality of communication with them may be. Whatever causes this apparent constriction in the flow of communications between central IT and distributed IT practitioners, it poses a threat to the success of the institution’s IT-related ES initiatives wherever concerted action and/or economies of scale are involved. Recycling e-waste, virtualization and (to a lesser extent) consolidation of servers, purchasing ENERGY STAR products, and aggressively managing PC power consumption were under way within distributed IT units at majorities of respondent institutions. Initiatives to purchase EPEAT-certified products, aggressively manage server power consumption, and minimize growth in total energy consumption were slightly less common. Three of the distributed ES initiatives we asked about were related to servers: optimizing the number of servers in use through consolidation and virtualization, and more aggressive management of server power consumption. At institutions with these three initiatives under way, respondents said the central IT organization coordinated each in under one-third of reported cases—among the lowest percentages reported for the eight distributed initiatives we asked about. However, where servers are managed outside the central IT organization, the personnel managing them can be presumed to be at least somewhat predisposed toward independence; thus involvement by central IT in 20–30% of the ES initiatives related to those servers may be a more impressive showing than it first seems. Green IT in Higher Education Like the server-related initiatives, distributed initiatives to minimize growth in electrical energy use also occurred ad hoc frequently and were infrequently coordinated by central IT. As is the case for optimization of servers and managing of server power consumption, an initiative to minimize growth in energy use touches principally upon management issues. Because we defined distributed IT facilities as those not managed by central IT, it doesn’t surprise us to find that this initiative is so seldom coordinated by that organization. It is, however, sometimes coordinated by the institutional ES office, which seems very appropriate for an initiative whose success directly impacts the institution’s overall effort to minimize growth in electrical energy use. We expect that more such distributed initiatives will be coordinated by the ES office if carbon taxes and the like increase the stakes for energy conservation. Distributed initiatives related to PC power consumption, to purchasing of ENERGY STAR or EPEAT-rated products, and to recycling e-waste were most often coordinated by the central IT organization, though reports of ad hoc occurrence within departments, coordination by the institutional ES office, and—especially for purchasing and recycling initiatives—coordination by other institutional offices were common. The frequency of external coordination here may have to do with the fact that, except for management of PC power consumption, these initiatives tend to have institutional-level counterparts, which in many cases come with predefined goals and suggested methods for achieving them. And because institutional initiatives are necessarily fairly general, there may be fewer department-specific issues demanding local coordination than for the higher-tech distributed initiatives. The population from which we have data about documented, standard replacement cycles for faculty/staff workstations and about initiatives to transition toward more ECAR Research Study 2, 2010 energy-efficient desktop equipment is limited to respondent institutions with at least some distributed IT facilities. Readers should keep in mind that this biases the remainder of this discussion toward doctoral institutions, those with more than 15,000 students, and those under public control. About half of these institutions had documented, standard workstation refresh cycles, and among that number about three-quarters indicated that those cycles were consistently or very consistently applied. Where such replacement cycles were in place, durations of 3 or 4 years were most common. About half said the cycle had not changed in the past 12 months, but 4 in 10 said it had been lengthened, presumably as a response to the financial distress so many higher education institutions experienced in late 2008 and the first half of 2009. Perhaps because economic pressures have lengthened workstation replacement cycles at so many institutions, few respondents at present seem to see the laptop computer as a significant force in their efforts to become more environmentally responsible. While many respondent institutions have already gone far toward replacing desktop computers with more energy-efficient laptops, more than half of respondents told us they had no initiative in place to do so. Where such an initiative was in place, it seldom had the goal of replacing all faculty/staff desktops with laptops and was seldom driven primarily by ES concerns. Instead, respondents cited “other” concerns, which we assume were most often related to the greater mobility of laptop computers. Initiatives to replace energy-hungry CRT monitors with LCD equivalents were much more common than initiatives to replace desktop computers with laptops. About 6 in 10 respondents said an initiative to replace CRTs with LCDs was in place in all or almost all units of the institution, and a small majority said all or nearly all of their institution’s monitors were already LCDs. 117 Green IT in Higher Education Here, ES considerations were the primary driver of the initiative in almost 4 cases in 10, with most of the remaining respondents citing “other” considerations—presumably related to general modernization of desktop equipment. Implications for the environment here are positive; LCD monitors use a third or less of the electricity that CRTs use, and the number of monitors on any campus is large. While activity in this area has been ongoing for years and much ground has been gained, there is still plenty of room for progress at many institutions. While thin-client computers have for years held promise for simplifying the management of desktop devices and for lowering purchase, maintenance, and energy costs, only a third of the institutions that responded to our questions about them had initiatives under way to adopt them for staff, even on a modest scale. Most of those that had such initiatives under way cited economic rather than environmental or other factors as the primary driver. Technical complexities and disappointing performance seem to be keeping a lid on the proliferation of these energy-saving devices. Endnotes 1. The lead question in this part of the survey (Section 6) asked, “Does your institution have any IT facilities (e.g., departmental data centers and computing labs) that are not managed by the central IT organization?” Respondents who answered “yes” to that question were directed to a group of questions that were relevant only to institutions with distributed IT facilities. Those who answered “no” or “don’t know” to the lead question skipped the group of 118 ECAR Research Study 2, 2010 2. 3. 4. 5. 6. 7. 8. distributed IT questions. Our intent was to bring the entire survey population together again to answer the last 13 questions in Section 6, related to workstation replacement cycles and sustainable workstation options. Instead, we inadvertently caused those who answered “no” or “don’t know” to the lead question to skip all the questions in Section 6. As a result, the last 13 questions in that section were answered only by respondents who answered “yes” to the lead question. To view the original survey instrument, visit http://www.educause.edu/ Resources/GreenITSurvey/172199. Pam Arroway and Bhawna Sharma, EDUCAUSE Core Data Service Fiscal Year 2008 Summary Report (Boulder, CO: EDUCAUSE, October 2009), 23–24, http://net.educause.edu/apps/coredata/ reports/2008/. BC Hydro, “Computer Monitors,” Vancouver, B.C. (May 9, 2009), http://www.bchydro.com/powersmart/ technology_tips/buying_guides/office_equipment/ computer_monitors.html. Maria Leet Socolof, Jonathan G. Overly, Lori E. Kincaid, and Jack R. Geibig, Desktop Computer Displays: A Life-Cycle Assessment, Volume 1 (University of Tennessee Center for Clean Products and Clean Technologies, December 2001), Executive Summar y, p. ES-33, http:// w w w.p2pays.org / ref/18/17721/lca/ExecSummary.pdf. UCI CRT Replacement Program Introduction and Application (University of California, Irvine, June 2008), http://www.fm.uci.edu/images/CRT_ ReplacementProgramIntro+Appplication&RulesR1.pdf. Maria Leet Socolof, Jonathan G. Overly, Lori E. Kincaid, and Jack R. Geibig, Toxicological and Ecotoxicological Investigations of Liquid Crystals; Disposal of LCDs (Merck KGaA, September 2002), http://web.archive.org/web/20071221080211/ http://www.merck.de/servlet/PB/show/1111930/ Vortrag_Tox+092002.pdf. U.S. Environmental Protection Agency, Life Cycle Assessment of Desktop Computer Displays: Summary of Results, EPA/744-R-01-005 (March 2002): 30, http://www.epa.gov/dfe/pubs/comp-dic/lca-sum/ ques8.pdf. Mark Sheehan, “Considering Thin Client Computing for Higher Education,” CAUSE/EFFECT 21, no. 3 (1998), http://net.educause.edu/ir/library/html/cem/ cem98/cem9832.html. Green IT in Higher Education ECAR Research Study 2, 2010 8 Knowledgeability and Participation The only thing that will redeem mankind is cooperation. —Bertrand Russell Key Findings •• •• •• •• S Respondents much more often agreed that individuals at their institutions were well informed about general environmental sustainability (ES) issues than about IT-specific ES issues, suggesting that many IT organizations’ communications only poorly reflect the priority the CIO was reported to place upon ES. Respondents were more likely to say individuals were better informed about ES issues where institutional and central IT: »» leadership placed high priority on ES »» ES-related strategic plans were better developed »» ES initiatives under way were more numerous »» ES practice maturity score was higher Where individuals were better informed about IT-related ES issues, more respondents perceived participation of faculty and staff in the institution’s IT-related ES initiatives to have increased in the past 12 months. Where the institution and the central IT organization had invested in more mature sets of ES practices, respondents were significantly more likely to have perceived an increase in various constituencies’ participation in IT-related ES initiatives in the past 12 months. ome aspects of environmental sustainability (ES) operate top down. Pursuit of alternative sources of electrical power for the institution, for example, may be stimulated by grassroots sentiment but must ultimately be implemented at a high executive level. Many other aspects of ES, though, remain partly or wholly in the hands of the individual. Examples include changing work habits to accommodate desktop PC power management func- tions and making sure e-waste is collected for recycling and not just pitched into a dumpster. Therefore, institutions and individual units within institutions that are determined to do more with ES in general and with green IT in particular need to mobilize the entire community in order to meet their goals. As Christopher Sedore, vice president for information technology and CIO at Syracuse University, puts it, “In order to go beyond the ©2010 EDUCAUSE. Reproduction by permission only. 119 Green IT in Higher Education ECAR Research Study 2, 2010 economics of ES, you need intellectual buy-in from the campus that says ES is a worthwhile thing to do. Higher education cannot do much by pure mandate, so you need community buy-in. The good news is that most people want to buy in to ES.” We asked about two aspects of community engagement: whether the respondent agreed that most individuals at the institution were well informed about general and IT-specific ES issues and how, in the respondent’s judgment, the participation of faculty, staff, and students in IT-related ES activities had changed in the past 12 months. We see responses to both questions as indications of the extent to which engagement in ES issues is becoming imbedded in institutional culture. Individuals’ Knowledgeability about ES Issues As Figure 8-1 shows, a majority of respondents agreed or strongly agreed that individuals were well informed about general ES issues, but fewer than a quarter responded that way about IT-related ES issues. The mean response for general IT issues was 3.35,1 between “neutral” and “agree,” and for IT-related issues was 2.65, 2 between “disagree” and “neutral.” Some of this difference is predictable; IT-related ES issues are the more specialized kind and respondents probably understand that they don’t catch the attention of the average individual in the way more general ones such as lighting, heating, and general recycling might. Our findings here reinforce our sense that the central IT organization is not widely seen—even by our mostly central IT–affiliated respondents—as a major player in the ES arena or as a major provider of solutions relevant to ES. Another explanation, though, is that this is an acknowledgment from some respondents that the central IT organization has been less energetic in sharing information about IT-related ES issues than other campus entities have been in sharing information about general ones. While this may often be the case generally, exceptions are many. One emerges at Franklin W. Olin College of Engineering. As Joanne Kossuth, vice president of operations and CIO, reports, “About two years ago, our outsourced facilities company, our 60% 48.6 50% Figure 8-1. Individuals Are Well Informed about Environmental Sustainability Issues Percentage of Institutions 40.9 40% 28.7 30% 29.0 21.4 20% 10% 14.3 8.3 4.4 4.0 0.4 0% Strongly disagree Disagree General ES issues (N = 251) IT-related ES issues (N = 252) 120 Neutral Agree Strongly agree Green IT in Higher Education ECAR Research Study 2, 2010 own energy management specialist, and I reviewed the campus utility bills and decided the college could do better. One step we took was the installation of meters in various campus locations such as residence halls, the academic center, and the data center. We took the data from these meters and piped them to plasma displays on site and to the college website to show which campus areas had reduced their energy consumption.” The Olin sustainability site (http://www.olin.edu/ sustainability) presents energy data from 2008 and 2009, showing main campus electrical energy consumption, total natural gas consumption, and a consumption progression since 2006. Has so much transparency helped? “The figures make it pretty clear,” Kossuth said. “Our energy consumption has decreased 40% since 2006.” We found a significant correlation between the responses to our two questions about how knowledgeable individuals were. Among those who strongly disagreed or disagreed that individuals were well informed about general ES issues, nearly all responded similarly about IT-related ES issues (see Table 8-1). While it would be stretching a point to interpret it as apathy breeding apathy, this finding at least suggests strongly that where the broader task of communication about ES is done poorly, the more specific one is done poorly as well. Where respondents were neutral about individuals’ knowledgeability about general ES issues, a plurality was also neutral about individuals’ knowledgeability about IT-related ES issues; well over a third who were neutral, though, disagreed or strongly disagreed that individuals were well informed about IT-related ES issues. These results suggest that indifferent success at communicating in the general case is seldom accompanied by greater success in the more specific one. Among the largest group, those who agreed or strongly agreed that individuals were knowledgeable about general ES issues, responses about IT-specific knowledgeability were almost evenly mixed. We would like to be able to report that the cluster of traits that causes knowledge about general ES issues to find its way throughout the institution—good basic communication practices, perhaps, or highly engaged leadership—also acts upon information about IT-related ES issues. From these data, however, it appears that while poor communication about IT-related ES issues operates in sync with poor or indifferent communication about more general ones, good communication about IT-related ES issues varies more independently—perhaps because it is easier for a single individual, such as the CIO, or a small group of IT professionals to make or break communication about the more specialized set of issues. On a more positive note, where the institution provides extracurricular education about ES practices, and where that education is provided to more constituencies (faculty, staff, and students), respondents are more positive in their agreement that individuals are well informed about both categories of ES issues. As Table 8-2 shows, mean agreement that individuals are well informed about general ES issues is below “neutral” where education is extended to no constituencies, but it is three-quarters of Table 8-1. Individuals’ Knowledgeability about IT-Related Environmental Sustainability Issues, by Individuals’ Knowledgeability about General Environmental Sustainability Issues Individuals Are Well Informed about IT-Related ES Issues Individuals Are Well Informed about General ES Issues Strongly Disagree + Disagree Neutral Agree + Strongly Agree Strongly disagree + disagree (N = 46) 95.7% 0.0% 4.3% Neutral (N = 71) 38.0% 47.9% 14.1% Agree + strongly agree (N = 132) 37.9% 29.5% 32.6% 121 Green IT in Higher Education ECAR Research Study 2, 2010 Table 8-2. Individuals’ Knowledgeability about Environmental Sustainability Issues, by Number of Constituencies the Institution Educates about Environmental Sustainability Practices Number of Constituencies Educated (Faculty, Staff, Students) Individuals Are Well Informed about General ES Issues Mean* N Std. Deviation None 2.89 81 1.025 One or two 3.53 30 0.730 Three 3.64 118 0.746 3.36 229 0.920 Total Individuals Are Well Informed about Central IT ES Issues None 2.35 81 0.938 One or two 2.69 32 0.821 Three 2.87 117 0.896 Total 2.66 230 0.929 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree a point higher where it is extended to three. Similarly, the difference in mean agreement is one-half point higher in the context of central IT ES initiatives. Other factors positively associated with how well informed individuals are about ES issues were level of agreement that the institution’s executive leadership and the senior-most IT leader place high priority on ES, and the status of both the institutional and the central IT ES strategic plans. We can only speculate that greater executive priority and a more advanced ES planning process actually drive the spread of information about ES issues to individuals in the institution, but we can say with confidence that executive priority and ES planning go hand in hand with how well informed individuals are about ES issues. Similarly, knowledgeability about both general and IT-related ES issues was greater where institutional and central IT ES practice maturity scores were higher and where respondents reported higher counts of ES initiatives in which the institution and central IT were engaged. Participation in ITRelated ES Initiatives Knowledgeability about ES issues was our first measure of an institution’s engagement in ES issues. The second is the direction 122 and extent of change in the participation of faculty, staff, and students in the institution’s IT-related ES initiatives in the past 12 months (which we will abbreviate as “participation” in the following discussion). As Figure 8-2 shows, respondents almost unanimously said participation was either staying the same or increasing. We had no reports of decreased staff participation, and reports of decreased faculty and student participation were limited to a single institution. As we saw in Chapter 3 (refer to Figure 3-4), recent economic pressures had affected ES initiatives at about a third of institutions. The findings reported here suggest that while the recent economic downturn has negatively affected ES initiatives at many institutions, at least it has not caused participation in them to decrease. About 6 in 10 respondents said participation of faculty had stayed the same in the past 12 months, and most of the rest said it had increased. For staff and student participation, reports were more evenly split. Our sense is that the slightly greater degree of perceived stasis in the faculty ranks reflects their somewhat greater independence compared with staff. Students are at least as independent as faculty, of course, but in their case idealism and enthusiasm may contribute to the slightly greater perceived increase in their participation compared with that of faculty. Green IT in Higher Education ECAR Research Study 2, 2010 70% 59.1 60% 51.9 50.2 Percentage of Institutions 50% 45.6 43.7 Figure 8-2. Change in Participation in IT-Related Environmental Sustainability Initiatives in Past 12 Months 38.3 40% 30% 20% 10% 0% 0.0 0.0 0.0 Greatly decreased 0.4 0.0 2.1 0.4 Decreased Stayed the same Increased 2.5 5.6 Greatly increased Faculty (N = 235) Staff (N = 237) Students (N = 231) Perceptions about the participation of constituencies in ES initiatives varied with many other factors. To facilitate discussion, we separate factors at the institutional level from those at the central IT level in the two subsections below. Institutional Characteristics A number of indicators of the institution’s engagement in ES went hand in hand with perceived change in participation of faculty, staff, and students. All else being equal, the work an institution does to create a strategic plan for ES should encourage the campus to participate, and we do see evidence of that in the participation changes associated with the institution’s ES strategic plan status. As Table 8-3 shows, at institutions where an ES strategic plan was completed, reports that faculty and staff participation had increased or strongly increased in the past 12 months were much more frequent than where there was no plan. Findings for the student constituency were similar but statistically much weaker than those for faculty and staff, perhaps because students are the constituency least likely to be aware of the institution’s ES strategic plan. Not surprisingly, for all three constituencies— faculty, staff, and students—the more ES initiatives the institution had under way (from our list of 10), the higher the percentage of respondents was who told us the constituencies’ participation had increased in the past 12 months. Simply put, where more initiatives are under way, there are more opportunities to participate, and it appears all three constituencies rise to them. Table 8-4 provides details about this statistically significant association. Contrasting the percentages of respondents reporting increased or greatly increased participation at institutions with 7 to 10 initiatives under way to those with 1 to 3 initiatives under way, for faculty the percentage is 34.2 points higher for institutions with 7 to 10 initiatives under way, 42.8 points higher for staff, and 31.2 points for students. These are substantial differences, especially the one for staff participation. It seems reasonable to expect that the more mature the institution’s ES practices were, the stronger the participation of faculty, staff, and 123 Green IT in Higher Education ECAR Research Study 2, 2010 Table 8-3. Participation in IT-Related Environmental Sustainability Initiatives Has Increased or Greatly Increased in Past 12 Months, by Status of Institutional Strategic Plan for Environmental Sustainability Participation of Constituency Has Increased or Greatly Increased Institutional ES Plan Status Faculty Staff No plan (N = 38) 15.0% 25.0% Plan is in progress (N = 113) 45.1% 53.5% Plan is completed (N = 58) 51.7% 62.7% Table 8-4. Participation in IT-Related Environmental Sustainability Initiatives Has Increased or Greatly Increased in Past 12 Months, by Number of Institutional Environmental Sustainability Initiatives Under Way Participation of Constituency Has Increased or Greatly Increased Institutional ES Initiatives Under Way Faculty Staff Students 1–3 (N = 33) 22.9% 28.6% 33.3% 4–6 (N = 122) 35.2% 39.2% 44.6% 7–10 (N = 76) 57.1% 71.4% 64.5% students would have been in the past year. We found, however, that only increase in staff participation was significantly greater where institutional ES practice maturity score was high than where the score was low. Thus, it appears that increased participation of faculty and students, when it occurs, relies little on the maturity of the institution’s ES practices, perhaps because those constituencies make decisions about participation more independently than staff. Finally, one would expect participation to have increased more where information about ES issues was better disseminated. As Sung Lee, director of student computer support at Howard Community College, points out, “Encouraging participation in IT-related sustainability initiatives can be a challenge. I would love to say ‘just do it’ and have everything fall into line, but I think the best approach is to educate people to see the benefits. One thing that we’ve done is once we’ve implemented something, we show the dollar savings. Showing the benefits is a good way to spread the word.” Our survey results provide only weak evidence that respondents perceive increase in faculty and staff participation to be greater 124 where they perceive individuals to be better informed about general ES issues, and no suggestion at all that they perceive student participation to increase more where that is the case. However, where respondents saw constituents as being well informed about IT-related ES issues, they told us more frequently that faculty (39.7% more frequently) and staff (35.4% more frequently) participation had increased or greatly increased. A smaller, much weaker association emerged between change in student participation and knowledgeability about IT-related ES issues, suggesting again that student behavior is more independent of institutional influences than that of faculty and staff or that our respondents’ information about student behavior was of poorer quality. Franklin W. Olin College’s Kossuth is also a believer in the value of communications in spurring participation in ES initiatives. “Out of everything that we are doing,” she said, “it is creating the awareness and the PR around ES initiatives that keeps the momentum going. We have experienced great cost avoidance, and great participation so far, but we don’t want it to be dependent upon a single person or a single group of people. Being able to Green IT in Higher Education ECAR Research Study 2, 2010 publicize the successes across the board and as a strategic college initiative allows us to keep the enthusiasm up. Last year we won the Green Business Award from the Chamber of Commerce from our neighboring towns of Needham and Newton [Massachusetts]. That revved up and generated the next level of interest.” Central IT Characteristics With only a few exceptions, characteristics of the central IT organization were associated only weakly, if at all, with perceived change in constituents’ participation. Perhaps because central IT’s voice is only one of many in the institutional context, it is understandable that that organization’s characteristics would seldom drive changes in faculty, staff, and student participation. Nevertheless, the findings reported immediately above for the influence of institutional-level characteristics suggests that some campus constituencies— staff in particular—can be rallied by organized ES efforts. If IT’s influence is perceived by our respondents to be weaker than that of the institution as a whole, it may be that IT is simply not trying very hard. We saw above (Table 8-4) that where the institution was actively engaged in more ES initiatives (from our list of 10), respondents were more likely to say that participation of faculty, staff, and students had increased or greatly increased. Looking at the number of ES initiatives the central IT organization had under way, though, our findings were different. Where central IT had more initiatives under way, only staff participation had increased or greatly increased in the past 12 months. Here again, the lack of meaningful associations for faculty and students may reflect the greater degree of independence those groups have when it comes to participation in institutional initiatives, or it may be that the information respondents had about staff participation was of better quality and validity. Above, we reported that only for staff did the maturity of institutional ES practices seem to encourage increased participation. The maturity of central IT ES practices, however, seems to encourage both faculty and staff participation. Where the central IT organization’s ES practice maturity was high, participation of both faculty and staff was more than twice as likely to have increased or greatly increased than where maturity was low (see Table 8-5). We found no significant association between change in student participation and central IT ES practice maturity score. The maturity of central IT’s ES practices may have so little to do with the participation of students because they are the most independent of the three constituencies. Summary and Implications Various findings in this study suggest that the environmental impacts of IT resources and services in higher education are not widely understood and that the central IT organization is often still a minor player in the institution’s environmental sustainability (ES) efforts. Two gauges of that can be found in our data about how knowledgeable our respondents Table 8-5. Participation in IT-Related Environmental Sustainability Initiatives Has Increased or Greatly Increased in Past 12 Months, by Central IT Environmental Sustainability Practice Maturity Score Participation of Constituency Has Increased or Greatly Increased Central IT ES Practice Maturity Score Low (1.00–2.49) (N = 65) Faculty Staff 27.7% 28.8% Medium (2.50–3.50) (N = 133) 39.8% 53.0% High (3.51–5.00) (N = 37) 64.9% 64.9% 125 Green IT in Higher Education said individuals at their institutions were about general and IT-specific ES issues, and in the extent of change respondents said had occurred in the past 12 months in faculty, staff, and student participation in institutional IT-related ES initiatives. It appears that IT is still not seen as a dominant player in ES issues, given that more than half of respondents agree or strongly agree that individuals at their institutions are well informed about general ES issues, but fewer than a quarter of them say the same about IT-specific ES issues. The institution’s ES education efforts can make a difference here, as evidenced by the fact that the more constituencies the institution educates about ES practices, the better informed respondents say individuals are, on average, about both general and IT-specific ES issues. The intensity of the institution’s commitment to ES may also help spread awareness of ES issues. This is suggested by our finding that where agreement is stronger that institutional and central IT executives place high priority on ES, respondents agree more strongly that individuals are well informed about both general and IT-specific ES issues. Similarly, we find that where the institutional and central IT ES strategic plans are more complete, individuals’ knowledgeability about general and IT-specific issues appears broader. This is also the case where the numbers of ES initiatives that both the institution and the central IT organization had under way were higher and where the ES practice maturity scores of both entities were greater. 126 ECAR Research Study 2, 2010 Despite reports of lackluster knowledgeability about ES issues, IT-related ES initiatives are still attracting interest, as evidenced by reports from between four-tenths and onehalf of respondents that faculty, staff, and student participation in them had increased or greatly increased in the past 12 months. Tempering this news of forward movement are reports suggesting some restraint. For each of the three constituencies, nearly half of respondents told us that participation in these initiatives had not changed in the past 12 months. Only one respondent reported that participation in these initiatives had decreased at all (among faculty and students only). Finally, we found that higher institutional ES practice maturity scores went hand in hand with increased staff participation in the institution’s IT-related ES initiatives and that higher central IT ES practice maturity scores went hand in hand with increased participation of both faculty and staff. Adding this to the finding reported above that more mature ES practices are associated with individuals’ knowledgeability about IT-specific ES issues, we gain a strong sense that working to develop mature sets of ES practices—inside the central IT organization and out—can help lower the barriers to institutional employees’ understanding and adoption of IT-related ES initiatives. Endnotes 1. Standard deviation, 0.919. 2. Standard deviation, 0.922. Green IT in Higher Education ECAR Research Study 2, 2010 9 Assessing Progress Change does not necessarily assure progress, but progress implacably requires change. —Henry S. Commager Key Findings •• •• •• •• •• •• •• Asked whether institutional activities had become greener in the past year, respondents agreed most strongly that business activities had done so and less strongly that instructional and research activities had. Agreement that business, instruction, and research activities had become greener in the past 12 months was weaker than we would expect, given high levels of agreement that both the institution and the central IT organization were “actively engaged” in environmental initiatives and that top executives at both levels “placed high priority on ES.” About a sixth of respondents said institutional and central IT organizational energy efficiency had decreased in the past 12 months; in today’s circumstances, even this small proportion of institutions with declining efficiency is disturbing. Respondents were more likely to agree that business, instruction, and research activities had greened significantly in the past 12 months where »» the institutional strategic plan for environmental sustainability (ES) was more complete, »» the institution had an office to oversee ES initiatives, »» institutional and central IT ES practice maturity scores were higher, and »» individuals at the institution were better informed about ES issues. Where the CIO placed higher priority on ES and played a more active role in institutional ES initiatives, agreement was stronger that the institution’s activities had greened significantly, suggesting that IT executive influence can be a powerful force in ES; because few CIOs were reported to be “leaders,” it appears much of their potential influence is going untapped. Respondents’ mean agreement that faculty, staff, and students took pride in the institution’s stance on ES was likely to be higher where »» the institutional and central IT strategic plans for ES were more complete, »» the institution had an office to oversee ES initiatives, »» the institution had a committee to guide ES initiatives, »» institutional and central IT ES practice maturity scores were higher, and »» business, instructional, and research activities had greened significantly in the past year. The status of institutional and central IT ES initiatives was often related to outcomes, while the status of data center and distributed IT initiatives was not; in general, the larger the context of the influences we asked about, the stronger their effect upon ES outcomes appeared to be. ©2010 EDUCAUSE. Reproduction by permission only. 127 Green IT in Higher Education Our discussion so far has been heavily oriented toward environmental sustainability (ES) initiatives, which by definition are beginnings. We have looked as well at strategic planning, which sets direction and lays the groundwork for goals, which point toward specific, measurable accomplishments. But we have spoken little, so far, about the ultimate ends to which all of these means are directed—the outcomes of the institution’s and the central IT organization’s ES efforts. Any attempt to discuss outcomes is complicated by the fact that environmental initiatives frequently turn into moving targets. For example, as the gravity of the greenhouse gas situation has become clearer, targets for reducing emissions have become more ambitious. But as fuel prices have fluctuated in the past few years, we have seen the priority of energy conservation initiatives rise and fall. For this reason, we asked our survey respondents to report subjectively on their progress toward eight broad ES outcomes that we expected most institutions would recognize. The first three involved respondents’ agreement that in the past 12 months the institution had significantly changed its activities to become more environmentally responsible in the areas of business, instruction, and research. To have asked respondents to quantify precisely the changes in each of these areas would have imposed too great a burden on them. Instead, we asked, “in your judgment” what the extent of those changes had been. For business and instructional activities, more than 90% of respondents provided an answer. For research activities, only about two-thirds answered. The second group of assessments involved the extent of change, in the past 12 months, in the institution’s overall energy efficiency, the energy efficiency of the central IT data center, the amount of material the institution recycles, and the amount of material the central IT organization recycles. Again, because precise quantification would be a 128 ECAR Research Study 2, 2010 burden, we prefaced these questions with “in your judgment.” Well over three-quarters of respondents were able to answer each of the four questions. Our final outcome assessment involved respondents’ agreement with the statement that, in general, their faculty, staff, and students were proud of their institution’s stance on environmental sustainability. Fewer than 15% of respondents chose the “don’t know” response, suggesting that most respondents felt reasonably confident of their impressions of this very subjective measure of institution-wide progress toward environmentally sustainable practices. Moving Toward Greater Environmental Responsibility Rather than ask for a single overall assessment of each institution’s progress toward greater environmental responsibility, we asked for respondents’ agreement with statements that, in each of three activity areas, the institution had significantly changed its activities in the past 12 months to become more environmentally responsible—in essence asking whether those activities have become “greener.” The three areas we asked about were business activities, instructional activities, and research activities. What we found, overall, was only modest agreement that change had occurred. Business, Instructional, and Research Activities Business activities seem to have greened at a more rapid pace than the others in the year preceding our survey, perhaps because they are more likely to be centrally managed than instructional or research activities. As Figure 9-1 shows, 43.2% of respondents agreed or strongly agreed that business activities had significantly changed. Only 26.5% said the same for instructional activities. At first glance, this might suggest that those responsible for Green IT in Higher Education ECAR Research Study 2, 2010 the institutions’ instructional activities are less aware of ES issues or less inclined to take action to make those activities greener. We suspect, however, that it is more often a case of the relative ease with which business activities can be coordinated. Instruction at most institutions is a much more independently conducted activity. With regard to research activities, Figure 9-1 shows two important facts. First, 55 of our respondents said that our question about research activities “does not apply” to their institutions. Second, nearly a third of the remaining respondents said they did not know whether research activities had significantly changed toward environmental responsibility in the past 12 months. The distribution of responses we did receive about change in research activi45% ties is weighted only slightly, and probably not meaningfully, toward the negative. Mean agreement that an activity has become greener is a single number that simplifies the presentation of our findings. Table 9-1 lists those means and shows clearly that agreement about change in the past year is a little stronger about business practices than the others.1 We are surprised that agreement about change in all three activity areas is not stronger. In Chapter 3 we saw that 88.8% of respondents agreed or strongly agreed that their institutions were actively engaged in ES initiatives; we think it reasonable to assume that in most cases the object of these initiatives was change in the direction of environmental responsibility. The relatively small 41.4 40% 38.1 36.6 Percentage of Institutions 35% 31.7 29.7 30% 25% 23.8 21.5 18.3 20% 16.3 12.8 15% 8.6 10% 5% 0% Figure 9-1. In Past 12 Months, Institution Has Significantly Changed Activities to Become More Environmentally Responsible 5.1 2.5 1.6 2.0 Strongly disagree Disagree Neutral Agree 5.8 2.7 1.5 Strongly agree Don’t know Business (N = 257) Instruction (N = 256) Research (N = 202) Table 9-1. In Past 12 Months, Institution Has Significantly Changed Activities to Become More Environmentally Responsible Mean* N** Std. Deviation Business activities 3.34 242 0.841 Instructional activities 3.04 234 0.838 Research activities 2.94 138 0.861 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree **Excludes “don’t know” and “does not apply” responses 129 Green IT in Higher Education percentages who agreed or strongly agreed that the institution has greened its activities in the past year suggest that at many institutions, “active engagement” in initiatives to make the institution more environmentally responsible has not resulted in significant change in those three areas. While progress in each area during the past 12 months seems weak relative to claims of active engagement, it is likely that some institutions’ environmental responsibility peaked early and their respondents disagreed or were neutral about change in the past 12 months because little further movement toward that responsibility had been necessary. At other institutions there may have been no goals to change those activities, so neutral or disagree responses to our three statements may not represent underperformance. Institutions tended to report progress toward environmental responsibility in multiple activity areas. Where respondents agreed or strongly agreed about the greening of one of the areas, mean agreement about ECAR Research Study 2, 2010 the greening of the other areas was between 1.00 and 2.00 points higher than where respondents disagreed or strongly disagreed about the greening of the first area. Variation with ES Initiatives As one might expect, the more ES initiatives the institution had under way, the more positive mean agreement was that the institution had significantly greened all three types of activities in the past 12 months. Among institutions with 0 to 3 ES initiatives under way, Table 9-2 shows us substantially lower mean agreement that the institution had changed its activities in each area to become more environmentally responsible than among institutions with 7 to 10 initiatives under way. 2 The total number of ES initiatives that the central IT organization had under way is similarly related to the recent greening of the institution’s business, instructional, and research activities. Mean agreement about the greening of the three institutional activity areas was Table 9-2. In Past 12 Months, Institution Has Significantly Changed Its Activities to Become More Environmentally Responsible, by Number of Institutional Environmental Sustainability Initiatives Under Way Institutional ES Initiatives Under Way Mean* N Std. Deviation Business Activities 0–3 2.86 37 0.887 4–6 3.26 128 0.776 7–10 3.71 77 0.776 Total 3.34 242 0.841 Instructional Activities 0–3 2.63 35 0.808 4–6 2.98 124 0.796 7–10 3.33 75 0.827 Total 3.04 234 0.838 Research Activities 0–3 2.29 17 0.772 4–6 2.88 73 0.781 7–10 3.27 48 0.869 Total 2.94 138 0.861 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree 130 Green IT in Higher Education ECAR Research Study 2, 2010 generally greater where the institution was actively engaged in three specific ES initiatives. These were •• minimizing growth in electrical energy consumption, •• purchasing EPEAT-certified computers and monitors, and •• adopting alternative (clean/renewable) sources of electrical power. Active engagement in an initiative to minimize growth in electrical energy use was significantly associated with the past year’s greening of business and instructional activities but not with the greening of research activities (see Table 9-33). Purchase of EPEAT products and adoption of alternative sources of electrical power were significantly associated in this way with greening of all three activities. The lack of a significant association between institutional initiatives to minimize growth in electrical energy use and greening of research activities came as no surprise. In our qualitative interviews, we heard frequently that institutions and central IT organizations had initiatives under way to bring together into energy-efficient facilities many of the independently managed servers formerly housed in less efficient distributed server closets. In many cases such servers are controlled by researchers. But we also heard that the politics of centralizing servers, even in the name of the environment, are a pervasive and substantial challenge. At Syracuse University, for example, Christopher Sedore, vice president for IT and CIO, told us, “We are building a new, large-scale green data center. At present, there are at least 20 departmental server rooms or mini data centers on campus, and energy efficiency has seldom been a high priority for those facilities. The challenge we have is to change the institutional culture so researchers will want to move existing equipment into the new central data center or at least plan to use it for servers they acquire in the future.” Presumably the same factors that caused distributed facilities to spring up in the first place—as discussed in Chapter 7—are still in play at many institutions, and their researchers are not yet convinced that centralization is a good idea. The other initiatives appearing in Table 9-3, purchase of EPEAT-certified equipment and adoption of alternative energy sources, both require the involvement of institutional financial officers. This makes it easy to understand the apparent link between those activities and respondents’ assessment of the greening of business activities. Efforts to minimize growth in consumption Table 9-3. In Past 12 Months, Institution Has Significantly Changed Its Activities to Become More Environmentally Responsible, by Institution Is Actively Engaged in Specific Environmental Sustainability Initiatives Business Activities Instructional Activities Research Activities Mean* Mean* Mean* No 2.78 2.62 Yes 3.49 3.15 No significant association No 3.09 2.76 2.68 Yes 3.57 3.29 3.16 No 3.09 2.88 2.75 Yes 3.66 3.23 3.23 Initiative Minimize Growth in Electrical Energy Use Purchase EPEAT Products Adopt Alternative Sources of Electrical Power *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree 131 Green IT in Higher Education of electrical energy would necessarily occur more at a grassroots level, but the bottom line they would affect is financial as well as environmental, so the results of such initiatives are also likely to be perceived as tied to the institution’s business activities. The relation of these three initiatives— and only these three—to the greening of instructional activities is a little more difficult to understand. Perhaps it derives from the fact that in higher education, instructional activities cannot really be separated from business activities. Research activities are often much more independent from the institution’s business activities than instructional ones are, but still we see that adoption of alternate energy sources and purchase of EPEAT-certified equipment are significantly associated with the greening of research activities. The link here, we suspect, is through institutional culture. Where that culture smiles upon the commitments involved in adopting alternative energy sources and purchasing EPEAT-certified equipment, perhaps the research community feels less reluctance to engage in ES activities. Organizational Influences The greening of an institution’s activities in the past 12 months appears to be influenced by a number of other characteristics of the institution and the central IT organization. For example, mean agreement about change toward becoming more environmentally responsible in business activities is about 0.80 points more positive where the institution has an ES strategic plan in place than where it has none. The parallel differences in mean responses about instructional and research activities are smaller, but still significant. For these activity areas, mean agreement about change toward environmental responsibility is substantially greater among institutions that have a plan under development than among those that have none. But there is little meaningful difference between means 132 ECAR Research Study 2, 2010 for institutions that have a plan under development and those that have completed their plan, suggesting that the journey (the process of planning) makes more of a difference than reaching the destination (a completed document). A similar pattern of results emerges for the existence of a central IT strategic plan. Not surprisingly, executive support also seems influential. Where institutional executive leadership placed high priority on ES, the greening of business, instructional, and research activities was more likely to have advanced in the past 12 months. The same was true for the priority the CIO placed on ES, and we also found that the more active the role the CIO played in institutional ES initiatives, the more likely all three activity areas were to have changed to become more environmentally responsible. Most of our respondents told us their institution’s executive leadership placed a high priority on ES. At Furman University, that has resulted in sustainability being made a core institutional value that the campus has embraced. Fredrick Miller, CIO, attributes Furman’s success in its ES initiatives directly to its president, David Shi. Miller serves on the president’s council and reports, “It is rare when sustainability is not one of the toppriority topics discussed.” As another example of organizational influence on change in environmental responsibility, where there is an institutional committee that is responsible for guiding ES initiatives, mean agreement about the greening of business activities is 0.42 points higher than for those institutions without a committee. The presence of an institutional ES committee is not meaningfully associated with agreement about change in instructional or research activities, which we suspect reflects the gravitation of institutional ES committees toward issues with financial implications. To that point, Sung Lee, director of student computer support at Howard Community College, told us, “Most of the time, we take Green IT in Higher Education advantage of our IT committee structure to engage the campus in green initiatives. But we almost never call them that. We bring forward issues that may save costs, increase productivity, increase quality, etc. Solutions to them may have green components, but we don’t emphasize that. The fact is that when you reduce emissions, you usually reduce costs, so we bring forward cost-savings initiatives that almost incidentally reduce emissions.” The presence of an institutional office whose primary responsibility is oversight of overall ES initiatives is more consistently associated with the greening of all three activity areas (see Table 9-4). This broader apparent effect of having an institutional ES office, as compared with an ES committee, may have to do with the relative empowerment of the two entities: An office with a clear mandate, dedicated staff, and a budget might reasonably be expected to make more progress than a committee that must achieve consensus before acting, “borrows” staff time from its members, and is more likely to bring forward proposals for spending than to have funds of its own to draw on. Balancing some of its advantages, though, an institutional sustainability office is likely ECAR Research Study 2, 2010 to have multiple priorities, and IT-related ES issues and opportunities may struggle sometimes to make their way to the table. Joel Hartman, vice provost and CIO at the University of Central Florida says, “We’re happy with how we’re organized to tackle green IT issues, but we’re still meshing priorities. I’m having a little trouble getting our sustainability office to go public and take a strong stand on our green computing initiative because there are other projects in the pipeline with greater potential for carbon savings. Still, the conversations are positive and we’re intending to move forward.” The existence of an internal central IT committee to guide ES initiatives also, in a significant number of cases, accompanies agreement about the past year’s greening of instructional, research, and (more weakly) business activities. Perhaps this is because the existence of such a committee signals an IT organization that is more inclined to engage in activities beyond the normal business activities that all IT organizations must attend to. ES practice maturity scores at both the institutional and central IT levels are significantly and strongly associated with mean agreement about the greening of all three areas of the Table 9-4. In Past 12 Months, Institution Has Significantly Changed Its Activities to Become More Environmentally Responsible, by Existence of Institutional Environmental Sustainability Office Institution Has an ES Office Mean* N Std. Deviation Business Activities No 3.17 123 0.807 Yes 3.54 110 0.853 Total 3.34 233 0.847 Instructional Activities No 2.87 121 0.836 Yes 3.22 104 0.812 Total 3.03 225 0.842 No 2.68 Research Activities 60 0.813 Yes 3.16 73 0.850 Total 2.95 133 0.864 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree 133 Green IT in Higher Education ECAR Research Study 2, 2010 institution’s activities. Figure 9-2 shows the pattern of variation for institutional ES practice maturity. The pattern for central IT ES practice maturity is very similar.4 The strong implication here is that ES practice maturity—or the circumstances that give rise to it—at both organizational levels may help significantly in greening the institution’s activities. Greater institutional ES practice maturity provides the greatest apparent benefit5 for the greening of research activities, arguably the most challenging of the three areas. A greater difference in greening of the research area occurs between institutions with “low” and “medium” ES practice maturity scores than between those with “medium” and “high” scores. This suggests that in the research context, an institution that attends even a little to the factors that make up our institutional ES practice maturity score stands to make a substantial difference in the greening of research. To our surprise, IT support for institutional ES activities appears to have little bearing on the greening of institutional activities. As a reminder, the three types of support we reported on in Chapter 6 (refer to Table 6-9) were the central IT organization’s own participation in institutional ES initiatives, its provision of technology solutions and infrastructure to support those initiatives, and its work to educate individuals and departments outside central IT about the initiatives. Of the 90 possible intersections between forms of central IT support, institutional ES initiatives, and areas of greening, only 7 showed meaningful associations (see Table 9-5). We found a stronger relationship between the greening of activities and the knowledgeability respondents perceived individuals at their institutions to have about ES issues. Mean agreement that the institution had significantly greened its business, instructional, and research activities in the past 12 months was between 0.60 and 0.80 points higher where respondents agreed or strongly agreed that individuals were well informed about general and IT-related ES issues than where respondents disagreed or strongly disagreed (see Table 9-6). It is no surprise to 4.0 3.43 3.26 3.0 3.25 2.99 2.96 3.00 2.58 Mean* Figure 9-2. In Past 12 Months, Institution Has Significantly Changed Activities to Become More Environmentally Responsible, by Institutional Environmental Sustainability Practice Maturity Score 3.75 2.23 2.0 1.0 Low (1.00–2.49) Medium (2.50–3.50) High (3.51–5.00) Institutional Environmental Sustainability Practice Maturity Score Business (N = 236) Instruction (N = 229) Research (N = 137) *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree 134 Green IT in Higher Education ECAR Research Study 2, 2010 Table 9-5. In Past 12 Months, Institution Has Significantly Changed Activities to Become More Environmentally Responsible, by Central IT Support for Institutional Environmental Sustainability Initiatives Business Activities Mean* N Instructional Activities Std. Deviation Mean* N Std. Deviation By providing education about minimizing growth in total electrical power consumption No 3.26 68 0.803 2.93 68 0.852 Yes 3.62 110 0.742 3.28 105 0.778 Total 3.48 178 0.783 3.14 173 0.824 By providing technology solutions/services for minimizing growth in electrical power consumption No 3.10 30 0.845 2.76 29 0.786 Yes 3.55 148 0.749 3.21 143 0.804 Total 3.48 178 0.783 3.13 172 0.816 By providing education about recycling e-waste No 3.12 60 0.922 2.82 60 0.748 Yes 3.48 145 0.774 3.20 140 0.815 Total 3.37 205 0.834 3.09 200 0.813 By providing technology solutions/services for adoption of LEED standards No 3.19 69 0.879 Yes 3.57 76 0.772 Total 3.39 145 0.843 No significant association *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree find that individuals’ knowledgeability about ES issues is significantly associated with progress at greening the institution’s activities, although in this case it is particularly difficult to speculate about the direction of causality. Our sense is that both factors are influenced by the entire cluster of interrelated characteristics discussed in this section; other influences not addressed in our survey might come to bear as well. As might be expected, increased participation of faculty, staff, and students in ES initiatives often goes hand in hand with the greening of the institution’s practices. Respondents who told us faculty and staff (but not student) participation in the institution’s ES initiatives had increased or greatly increased in the past 12 months were significantly more likely to report the greening of its business and instructional activities. Greening of research activities was significantly associated only with change in staff participation, probably reflecting the comparatively independent behavior patterns we have seen for students and faculty throughout this study. Change in Specific Practices To gain insight into the overall impact that ES initiatives are having, we asked respondents to tell us, in their own judgment, about the direction and extent of change in two common ES pursuits, energy efficiency and recycling. We asked how much and in which direction the energy efficiency of the overall institution and of the central IT data center had changed in the past 12 months. In the discussion below, we report responses only from institutions that told us they had on-site central IT data centers. As a sample metric for change in institutional energy efficiency, we suggested watts per credit hour. For central IT data center efficiency, our suggested metric was watts per MIPS (million instructions per second). 135 Green IT in Higher Education ECAR Research Study 2, 2010 Table 9-6. In Past 12 Months, Institution Has Significantly Changed Its Activities to Become More Environmentally Responsible, by Individuals’ Knowledgeability about Environmental Sustainability Issues Mean* Individuals Are Well Informed about General ES Issues N Std. Deviation Business Activities Disagree or strongly disagree 2.70 40 0.992 Neutral 3.46 67 0.703 Agree or strongly agree 3.50 129 0.762 Total 3.36 236 0.841 Instructional Activities Disagree or strongly disagree 2.55 38 0.950 Neutral 3.08 64 0.719 Agree or strongly agree 3.17 128 0.814 Total 3.04 230 0.840 Research Activities Disagree or strongly disagree 2.33 21 0.966 Neutral 3.05 39 0.686 Agree or strongly agree 3.05 77 0.857 Total 2.94 137 0.864 Mean* N Std. Deviation Individuals Knowledgeability about IT-Related ES Issues Disagree or strongly disagree Business Activities 3.06 113 0.889 Neutral 3.43 69 0.653 Agree or strongly agree 3.80 55 0.704 Total 3.34 237 0.837 Disagree or strongly disagree 2.79 110 0.836 Neutral 3.09 69 0.680 Agree or strongly agree 3.51 51 0.857 Total 3.04 230 0.843 Disagree or strongly disagree 2.69 Instructional Activities Research Activities 65 0.900 Neutral 3.05 42 0.697 Agree or strongly agree 3.33 30 0.844 Total 2.94 137 0.864 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree We also asked how much and in which direction the amount of material the institution and the central IT organization recycled had changed in that time frame. Our question was not specifically about e-waste, as it was in survey questions about the institutional and central IT recycling initiatives introduced in Chapters 4 and 6. As a result, respondents may have included in their answers to this 136 question additional recycling initiatives such as those for printer paper and toner cartridges. Although our study did not address this kind of recycling directly—we assumed it was under way at most institutions—we heard a lot about it in our qualitative interviews. Shippensburg University is just one institution where these aspects of recycling are taken very seriously. Greg Day, director of desktop Green IT in Higher Education ECAR Research Study 2, 2010 support/user services, explained, “Central IT’s efforts to reduce demand for paper, toner, and ink, and to recycle everything we can from those commodities is our biggest ES initiative. The university uses a tremendous amount of consumables, and we not only want to recycle a greater percentage of the paper and toner and ink cartridges that we use, but we’re also trying to reduce demand for these things and consequently reduce the amount we have to recycle.” M ean re s p o ns e s to all fo ur qu e s tions were between “no change” and “increased” (see Table 9-7) and, as we will see in the detailed discussions below, distributions of responses were weighted toward the positive end of the scale.6 Energy Efficiency At many respondent institutions, ES initiatives designed to increase the energy efficiency of both the institution and the central IT data center are bearing fruit. As Figure 9-3 shows, among the 247 institutions that reported having an on-site central IT data center, more than 4 in 10 respondents said that, in their judgment, energy efficiency had increased or greatly increased in both contexts in the past 12 months. Fewer than 2 in 10 said that efficiency had decreased. Change in energy efficiency appears to have proceeded at roughly the same pace at both institutional levels. As Table 9-8 shows, among institutions that had on-site central IT data centers, our two measures of change Table 9-7. Change in Energy Efficiency and Amount of Material Recycled in Past 12 Months Mean* N Std. Deviation Institutional energy efficiency (institutions with on-site central IT data centers) 3.32 210 0.811 Central IT data center energy efficiency (institutions with on-site central IT data centers) 3.43 226 0.862 Amount institution recycles 3.70 222 0.662 Amount central IT recycles 3.50 245 0.657 *Scale: 1 = greatly decreased, 2 = decreased, 3 = no change, 4 = increased, 5 = greatly increased 50% 43.3 45% 39.7 Percentage of Institutions 40% 35% 30% Figure 9-3. Change in Energy Efficiency in Past 12 Months (Institutions with On-Site Central IT Data Centers) 26.7 26.3 25% 20% 16.6 15.4 15.0 15% 10% 5% 0% 6.1 0.0 2.0 0.4 Greatly decreased 8.5 Decreased Stayed the same Increased Greatly increased Don’t know Institution (N = 247) Central IT data center (N = 247) 137 Green IT in Higher Education ECAR Research Study 2, 2010 Table 9-8. Change in Central IT Data Center Energy Efficiency in Past 12 Months, by Change in Institutional Energy Efficiency in Past 12 Months (Institutions with On-Site Central IT Data Centers) Change in Central IT Data Center Energy Efficiency Decreased or Greatly Decreased No Change Increased or Greatly Increased Decreased or greatly decreased (N = 40) 45.0% 30.0% 25.0% No change (N = 63) 17.5% 41.3% 41.3% Increased or greatly increased (N = 97) 7.2% 19.6% 73.2% Change in Institutional Energy Efficiency in energy efficiency varied together to a significant extent, especially at the upper end, with nearly three-quarters of those saying the institution’s energy efficiency had increased or greatly increased saying the same about the central IT data center. At the lower end, very few told us the central IT data center’s efficiency had declined despite an increase in the institution’s efficiency. Central IT’s pursuit of efficiency appears, in general, to have kept pace with or exceeded that of the institution. Interestingly, respondents’ judgment about the past year’s institutional and data center energy efficiency gains does not vary meaningfully with responses to any of our other survey questions, including questions about whether the institution or the central IT organization had initiatives under way to minimize growth in total consumption of electrical energy. Conspicuous by their absence are significant associations with the recent occurrence of energy audits, engagement in institutional or central IT energy-conservation initiatives, and maturity of institutional and central IT ES practices. We expected each of these factors to influence respondents’ perceptions of change in energy efficiency, but the data show otherwise. We suspect that these disconnects appear because, as we discussed in Chapter 6, so many of our respondents are in the dark about their actual energy use, being neither billed for nor informed of it. Recycling Very few respondents said the amount of material being recycled by their institu- 138 tion or by their central IT organization had decreased in the past 12 months. As Figure 9-4 shows, just over half of respondents said that, in their judgment, the amount of material the institution recycled had increased or greatly increased in that time frame, while a bit under half said the same about the central IT organization. Unlike the responses for energy efficiency, where most respondents told us that the institution and central IT had made equal progress, here substantially more respondents told us that the institution was taking the lead in recycling. As was the case for energy efficiency, change in the central IT organization’s recycling efforts tended to match the direction and extent of the institution’s. Logically, we would have expected a tight association between the existence of institutional and central IT organization initiatives to recycle e-waste and change in the amount of material recycled in the past 12 months. Somewhat surprisingly, the existence of initiatives at both levels was unrelated to change in the amount of material the institution recycled, perhaps just because those initiatives are too pervasive to be a good differentiator among institutions. However, where initiatives to recycle e-waste were in place at both levels, respondents were two to three times more likely to say the amount central IT recycles had increased or greatly increased (see Table 9-9). Here the direction of causality seems particularly clear: Adoption of IT recycling initiatives should be an effective Green IT in Higher Education ECAR Research Study 2, 2010 60% 50.2 Percentage of Institutions 50% 46.7 37.4 40% Figure 9-4. Change in Amount of Material Recycled in Past 12 Months 30.0 30% 20% 13.6 7.8 10% 0% 0.0 0.4 Greatly decreased 1.9 6.2 4.7 1.2 Decreased Stayed the same Increased Greatly increased Don't know Institution (N = 257) Central IT (N = 257) Table 9-9. Change in Past 12 Months in Amount of Material Central IT Recycles, by Status of Institutional and Central IT Initiatives to Recycle E-Waste Change in Amount Central IT Recycles Status of Institutional Initiative Not actively engaged (N = 31) Actively engaged (N = 211) Decreased or Greatly Decreased No Change Increased or Greatly Increased 0.0% 80.6% 19.4% 1.9% 48.3% 49.8% Decreased or Greatly Decreased No Change Increased or Greatly Increased No initiative (N = 27) 0.0% 85.2% 14.8% Initiative under way (N = 217) 1.8% 48.8% 49.3% Status of Central IT Organization Initiative way of ensuring that central IT will recycle more material, and these findings are consistent with that expectation. Pride in the Institutional Stance on ES We asked for respondents’ level of agreement with the statement “In general, our faculty, staff, and students are proud of our institution’s stance on environmental sustainability.” For many respondents it was difficult to come up with a response. As we will see, about a seventh of them said they didn’t know. Most of our respondents were CIOs or other central IT administrators, and the question may simply have been too broad for some of them, relative to the view from their offices. Nevertheless, it is an important ES outcome, not just for the institution, but also for the larger community the institution serves and, in important ways, leads. Joanne Kossuth, vice president for operations and CIO at Franklin W. Olin College of Engineering, put it this way: “Sustainability has real value for both the central IT organization and the institution. It gives us a good opportunity to generate publicity, to create involvement with students, to gain corporate partnerships, and to demonstrate how the institution gives back to the community.” 139 Green IT in Higher Education ECAR Research Study 2, 2010 Overall, respondents tended to agree that faculty, staff, and students at their institutions were proud of the institution’s stance on ES. As Figure 9-5 shows, a near majority agreed or strongly agreed that that was the case, and very few disagreed or strongly disagreed. Mean agreement was 3.59,7 halfway between “neutral” and “agree,” and the median was 4.00, or “agree.” Readers should keep in mind that these means, and others reported for this question below, exclude the one in seven respondents who answered “don’t know.” We think of responses to this question as reflecting respondents’ subjective summation of their institutions’ ES efforts, and we’re interested to see the other characteristics of the institution and the central IT organization that are—and are not—significantly associated with it. In general, many characteristics of the institution are meaningfully associated with this summation, while fewer characteristics of the central IT organization are. Institutional Characteristics As we will see, some of the ways in which the institution organizes its ES practices appear to have a positive influence on perceptions of constituent pride in the institution’s ES stance. Significant positive associations exist between perceived pride and institutional ES plan status, the existence of an institutional ES office and ES committee, and the maturity of institutional ES practices. There is likely a feedback loop involved here as well, in which constituents’ pride reinforces institutional efforts and encourages more of them, resulting in even greater pride. Where the institution has completed an ES strategic plan, mean agreement that constituents are proud of the institution’s ES stance is nearly a full point more positive than where no plan exists (see Table 9-10). Less influential—showing mean differences of only half a point—are the existence of an institutional office whose primar y responsibilit y is oversight of overall ES initiatives, and of a committee that guides them. Similarly, as Table 9-11 shows, where the institution’s ES practice maturity score is higher, mean agreement is nearly a point more positive that constituents are proud of the institution’s ES stance. 45% 38.8 40% Figure 9-5. Faculty, Staff, and Students Are Proud of Institution’s Stance on Environmental Sustainability (N = 258) Percentage of Institutions 35% 31.8 30% 25% 20% 14.3 15% 9.3 10% 5.0 5% 0.8 0% Strongly disagree 140 Disagree Neutral Agree Strongly agree Don't know Green IT in Higher Education ECAR Research Study 2, 2010 Table 9-10. Pride in Institution’s Stance on Environmental Sustainability, by Status of Institutional Environmental Sustainability Plan, Office, and Committee Constituents Are Proud of Institution’s Stance on ES Mean* N Std. Deviation No plan 3.03 34 0.834 Plan is in progress 3.61 107 0.737 Institutional ES Plan Status Plan is completed (integrated with inst. plan or not) 3.95 60 0.746 Total 3.61 201 0.812 No 3.32 107 0.784 Yes 3.88 107 0.723 Total 3.60 214 0.803 Institution Has an ES Office Institution Has an ES Committee No 3.25 65 0.848 Yes 3.77 132 0.740 Total 3.59 197 0.813 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree Table 9-11. Pride in Institution’s Stance on Environmental Sustainability, by Institutional Environmental Sustainability Practice Maturity Score Constituents Are Proud of Institution’s Stance on ES Institutional ES Practice Maturity Score Mean* N Std. Deviation Low (1.00–2.49) 3.04 48 0.874 Medium (2.50–3.50) 3.57 91 0.669 High (3.51–5.00) 3.97 78 0.683 Total 3.60 217 0.800 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree The way the institution organizes its ES efforts is apparently not the only factor associated with constituents’ pride in the institution’s stance; understandably, where the institution is actively engaged in more ES initiatives, respondents are substantially more likely to agree that constituents are proud (see Table 9-12). Yet another factor positively associated with constituents’ pride is the progress the institution has made toward environmental responsibility. As Table 9-13 shows, mean agreement that constituents are proud of the institution’s ES stance is stronger where respondents agreed that the institution had made progress toward the greening of all three of the areas we asked about. Finally, we have evidence that the community’s level of awareness about ES goes hand in hand with good feelings about the institution’s ES stance. Where respondents agreed or strongly agreed that individuals at their institutions were knowledgeable about general ES issues, mean agreement that constituents were proud of the institution’s ES stance was three-quarters of a point stronger than where respondents disagreed or strongly disagreed about individuals’ knowledgeability (see Table 9-14). Of course, while becoming informed about general ES issues is likely to stimulate pride where the institution is doing well with ES, it has potential to inhibit or erode pride where the institution is doing poorly. With that in 141 Green IT in Higher Education ECAR Research Study 2, 2010 Table 9-12. Pride in Institution’s Stance on Environmental Sustainability, by Number of Institutional Environmental Sustainability Initiatives Under Way Constituents Are Proud of Institution’s Stance on ES Number of Institutional ES Initiatives Under Way Mean* N Std. Deviation 3.00 28 0.816 4–6 3.56 117 0.781 7–10 3.86 76 0.687 Total 3.59 221 0.796 1–3 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree Table 9-13. Pride in Institution’s Stance on Environmental Sustainability, by Institution Has Significantly Changed Activities to Become More Environmentally Responsible in Past 12 Months Constituents Are Proud of Institution’s Stance on ES Mean* N Std. Deviation 3.03 31 0.912 Business Activities Disagree or strongly disagree Neutral 3.49 82 0.707 Agree or strongly agree 3.83 103 0.742 Total 3.59 216 0.802 Disagree or strongly disagree 3.25 52 0.905 Neutral 3.63 91 0.644 Agree or strongly agree 3.85 65 0.795 Total 3.60 208 0.792 3.30 40 0.966 Neutral 3.61 56 0.652 Agree or strongly agree 3.94 36 0.826 Total 3.61 132 0.836 Instructional Activities Research Activities Disagree or strongly disagree *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree Table 9-14. Pride in Institution’s Stance on Environmental Sustainability, by Individuals’ Knowledgeability about General Environmental Sustainability Issues Individuals Are Well Informed about General ES Issues Disagree or strongly disagree Constituents Are Proud of Institution’s Stance on ES Mean* N Std. Deviation 3.06 34 0.886 Neutral 3.45 58 0.597 Agree or strongly agree 3.82 125 0.777 Total 3.60 217 0.800 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree mind, we acknowledge the possibility that an institutional ES environment that is worthy of pride may encourage the spread of information about its ES initiatives, while a less worthy 142 one might—as an embarrassment—inhibit it. This factor may account for at least some of the variation we see in respondents’ perception of constituent pride. Green IT in Higher Education Central IT Characteristics A number of characteristics of the central IT organization follow patterns of association with constituents’ pride in the institution’s ES stance that are similar to the associations with overall institutional characteristics discussed above. For example, as we did for the status of the institution’s ES strategic plan, we saw a positive association between agreement about constituents’ pride and the status of the central IT ES strategic plan. This hints strongly that small-scale planning activities as well as large-scale ones contribute to perceptions of good feelings about the institution’s ES stance. Central IT’s ES practice maturity score appears to affect perceived pride in a way similar to that described above (Table 9-11) for institutional maturity. Here as well, agreement that constituents are proud of the institution’s ES stance is about a point higher where central IT’s maturity score is high than where it is low. Table 9-15 reflects the association between pride in the institution’s ES stance and central IT’s ES practice maturity composite score, but we should point out that agreement about ECAR Research Study 2, 2010 each of the six individual components of that maturity (see Chapter 5) is also strongly associated with perceived pride. As we saw above, the community’s level of awareness about general ES issues went hand in hand with perceived pride in the institution’s ES stance. As Table 9-16 shows, the same is true to a significant, but somewhat lesser, extent for constituents’ level of awareness about the more specific category of IT-related ES issues. In many ways, though, the characteristics of the central IT organization are either less meaningfully associated with perceived pride in the institution’s ES stance than similar institutional characteristics, or are not associated with it at all. Mean agreement about that pride was only a little higher where an internal committee existed to guide ES initiatives. And we found no significant association at all between perceived pride in the institution’s ES stance and •• the number of staff central IT had assigned to oversee the organization’s ES initiatives, •• the role of the CIO in institutional ES initiatives, Table 9-15. Pride in Institution’s Stance on Environmental Sustainability, by Central IT Environmental Sustainability Practice Maturity Score Constituents Are Proud of Institution’s Stance on ES Central IT ES Practice Maturity Score Mean* N Std. Deviation Low (1.00–2.49) 3.12 60 0.783 Medium (2.50–3.50) 3.70 125 0.721 High (3.51–5.00) 4.03 36 0.696 Total 3.59 221 0.796 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree Table 9-16. Pride in Institution’s Stance on Environmental Sustainability, by Individuals’ Knowledgeability about IT-Related Environmental Sustainability Issues Individuals Are Well Informed about IT-Related ES Issues Constituents Are Proud of Institution’s Stance on ES Mean* N Std. Deviation Disagree or strongly disagree 3.38 99 0.854 Neutral 3.67 64 0.565 Agree or strongly agree 3.87 55 0.818 Total 3.59 218 0.794 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree 143 Green IT in Higher Education the number of central IT ES initiatives under way, or •• the average number of support activities central IT carries out for institutional initiatives. All of these differences may have a single, simple explanation: Institutional-level ES is a much larger enterprise than its central IT component, and unless the central IT organization is a real superstar in institutional ES activities, the way that organization conducts its internal ES activities would understandably have relatively little bearing on perceived pride in the overall institution’s ES stance. •• Summary and Implications This chapter’s findings provide insights into the level of success respondents think their institutions have achieved in eight different aspects of environmental sustainability (ES), and the institutional and organizational characteristics that appear to influence that success. We asked about recent change in the institution’s business, instructional, and research activities in the direction of becoming more environmentally responsible—the recent “greening” of those activities. We asked about progress toward two specific ES goals, improving energy efficiency and increasing the amount of material recycled, in the institutional and central IT contexts. And we asked whether faculty, staff, and students, as a group, were proud of the institution’s stance on ES. Relative to each of these aspects of ES success, we found intriguing associations with—and perplexing disconnects from—the findings discussed in previous chapters. One of the surprises related to outcomes involved our questions about change in energy efficiency and in the amount of material recycled, at both the institutional level and the central IT level, in the 12 months preceding our survey. Answers to those questions were not surprising in themselves: About half of 144 ECAR Research Study 2, 2010 respondents told us that energy efficiency at both levels had increased. Responses about change in the amount of material central IT recycled were also positive, but respondents were substantially more likely to say it had increased for the institution than for the central IT organization. The surprise comes from the fact that none of the institutional or central IT factors we asked about in other questions were associated with recent change in energy efficiency to any significant extent. Even the existence of initiatives to minimize growth in energy use was statistically unrelated. This raises serious questions about the efficacy of the many energy-saving initiatives we asked about. On average, respondents told us they were increasing energy efficiency at the institutional and central IT levels, but through our survey questions about their initiatives we were not able to put our finger on how. Results about the amount of material the institution recycled were also unrelated to other factors, but change in the amount of material the central IT organization recycled was significantly and substantially greater where both the institution and the central IT organization had initiatives in place to recycle e-waste. Here it does appear that we have identified at least one way to increase the recycling effort in central IT: Put a formal initiative in place to do so. From other outcomes questions, we find even broader evidence that institutions are getting little traction out of their ES initiatives. One striking finding is the contrast between the modest gains reported for making the institution more environmentally responsible in business, instructional, and research activities and the high level of institutional and central IT ES activity reported in Chapters 4 and 6. While nearly 9 in 10 respondents said their institution was actively engaged in ES activities and more than 7 in 10 said the same about their central IT organization, fewer than half of respondents agreed or strongly agreed Green IT in Higher Education that, in their judgment, business activities had become significantly greener in the 12 months preceding our survey. Agreement was weaker in the context of instructional activities, with just a quarter of respondents indicating that their greening had been significant. And agreement was weaker still in the research context, with fewer than a fifth signaling significant greening there. While engagement in each of the 10 specific ES initiatives we asked about was seldom significantly associated with outcomes, the total number of initiatives under way was. The message seems to be that “getting more involved” is a powerful way in which institutions and central IT organizations can improve their ES outcomes. With regard to agreement that the institution has greened its activities recently, the number of ES initiatives that the institution and the central IT organization are involved in is among the factors that appear to influence greening most. A greater number of initiatives under way tends strongly to accompany agreement that significant greening has occurred in all three activity areas in the past 12 months. An apparent disconnect in our data, though, is that the number of initiatives the central IT data center, specifically, had under way (from a different list of nine) and the number of ES initiatives under way in distributed IT facilities (from our list of eight) did not appear to influence the outcomes studied in this chapter. This follows a trend in our findings that the larger the context of the potential influences we asked about, the stronger their effect was upon outcomes. The fact that the outcomes we asked about were, themselves, institutional in scope helps explain this: It seems inevitable that global initiatives will be more likely to have global impacts and local initiatives will be less likely to do so. Agreement that campus constituents take pride in the institution’s stance on ES ran fairly high, given the subjectivity of the question. Nearly half of respondents agreed or strongly ECAR Research Study 2, 2010 agreed that faculty, staff, and students were proud of the institution’s stance on environmental sustainability. But here we see again the global/local dichotomy just discussed. At the institutional level, the more of our 10 ES initiatives that were under way, the stronger respondents’ agreement was that constituents take pride in the institution’s ES stance. Presumably at least some of these institutional ES initiatives were visible enough that our respondents had seen their positive effect on the community’s “green pride.” Although the initiatives central IT had under way were from the same list of 10, central IT’s less global efforts seemed much less consistently viewed by respondents (most of whom are in the central IT organization themselves) as being connected to the more global community’s sense of pride. Presumably it was the more limited departmental scale of central IT’s initiatives that gave them less perceived visibility and impact. Other factors strongly associated with outcomes were the ES practice maturity scores of both the institution and central IT organization. Research activities are reported to have greened less, on average, than business and instructional activities, and most other potential influences on greening appear to affect research the least. But the mean difference in greening between institutions with low ES practice maturity scores and those with high ones is actually greater for research activities than for the others. Where institutional and central IT ES practices are more mature— where those practices are well organized, applied consistently, well documented, assessed regularly, and closely aligned with strategic objectives—even the highly independent research community can become more environmentally responsible. Again reflecting the global/local dichotomy, the status of the institution’s strategic plan for ES seems to have a more powerful effect on the greening of institutional activities in three areas and with perceived pride in its ES 145 Green IT in Higher Education stance than does the status of the central IT organization’s equivalent plan. Perhaps the surprise here is that central IT’s ES strategic plan status made any difference at all in these four institutional-level outcomes. And indeed, perhaps central IT’s plan is not influential in itself, but is another result of the many factors that influence the greening of activities and perceived pride in the institution’s ES stance. As always, causality is difficult to infer from our survey data. A few other institutional factors appeared to influence the greening of the institution’s activities and constituents’ pride in its ES stance. These were the existence of an institutional office whose primary responsibility is oversight of overall ES initiatives, the existence of an institutional committee to guide those initiatives, and the perceived knowledgeability of most individuals at the institution about general ES issues as well as IT-related ones. In all cases, where such organizational structures existed and where perceived knowledgeability was greater, ES outcomes were significantly more positive. Institutions that want to improve their ES outcomes but do not have these organizational structures in place may wish to consider them, and they may wish to consider augmenting their methods of disseminating information about ES issues. As we have seen, many of our findings suggest that the most powerful influences on the institution’s ES outcomes are factors operating at the institutional level. A few factors at the central IT level also appear influential, but the weight of the evidence suggests that the central IT organization’s influence is limited. We found, for example, that central IT’s support for the 10 institutional ES activities we concentrated on appeared to 146 ECAR Research Study 2, 2010 have a significant effect on the greening of the institution’s core activities in only 7 of 90 possible ways. These were limited to three initiatives—minimizing growth in electrical energy use, recycling e-waste, and adopting LEED green building standards—and they appeared to affect only business and instructional activities, not research activities. We did find that where the CIO placed higher priority on ES and played a more active role in institutional ES initiatives, more greening of the institution’s activities had taken place, inclining us to conclude that, for the present at least, IT’s influence may be stronger at the level of executive influence than at the operational level. The fact that so few CIOs were characterized as “leaders” by our respondents suggests that much of their potential influence in ES matters is going untapped. Endnotes 1. Note that these means exclude all “don’t know” and “does not apply” responses and so reflect conditions at institutions where the respondent was better informed. 2. Note that for research activities, the number of respondents who reported having 0 to 3 initiatives under way is only 17. We do not consider a mean based on so few respondents to be valid and report it here only for the sake of completeness. 3. Statistical details for Table 9-3 are listed in Appendix C. 4. Statistical details for both analyses are listed in Appendix C. 5. By “apparent benefit,” we mean the difference obtained when the mean agreement that an activity area has become more environmentally responsible in the past 12 months where institutional ES practice maturity is low is subtracted from the mean agreement where maturity is high. For research activities in Figure 9-2, for example, that number is 1.02. For business activities, it is 0.79; for instructional activities, it is 0.85. 6. N ote t hat ins t i tu t i o ns w h o s e re s p o n d e nt s provided “don’t know” responses—10–15% for the institution and 5–10% for central IT—are not included in these means. 7. Standard deviation, 0.796. Green IT in Higher Education ECAR Research Study 2, 2010 10 Higher Education IT and the Coming Green Revolution Measure what is measurable, and make measurable what is not so. —Galileo W hat will campus IT look like in 5, 10, or 15 years? Most will agree that the fortunes of the planet will influence our trajectory, but the degree to which environmental concerns will affect higher education IT is not so clear. Despite the growing consensus within the international scientific community that carbon-based greenhouse gases from human activity are damaging the atmosphere and causing potentially dangerous climate disruption, nations have yet to find common ground upon which to build an actionable agreement on goals for cutting back carbon emissions. Skeptics argue against the threat of global warming, and economic concerns eclipse environmental protection issues on politicians’ agendas. While individuals, corporations, governments, and higher education institutions around the globe are implementing tactics to lower carbon-based energy consumption and reduce their “carbon footprint,” there is little agreement on the amount of money and effort that should be expended or what the best course of action may be. As a result, a wait-and-see approach has taken hold in many places. Will the path of least resistance suffice as a guiding principle in our environmental conservation strategy, or will something take us in another, more urgent, path toward sustainability? Although social conscience will surely play a part in motivating many of the energy conservation tactics that will be implemented over the next 10 or so years, economic pragmatism will play a part in most significant personal or institutional sacrifices made in the name of environmental sustainability. Closely linked environmental and economic factors can be identified today that will shape the speed and intensity of change in energy use patterns over the next 10 or so years, regardless of whether the forces behind this change are altruistic or economically advantageous. National and international policies enacted to moderate global warming will raise awareness of the need to curtail use of energy derived from fossil fuels. Campus IT will be affected by regulatory policies put in place to motivate significant improvements in carbon efficiency, and its leaders will need to understand and manage energy much like it manages information today. By 2020, it is safe to say, higher education IT will be widely recognized as having a measurable, material impact on global carbon emissions. The Cost of CarbonBased Power Although humanity’s impact on the biosphere may be debated in some circles, the overwhelming scientific consensus is that human activities are affecting the planet’s ©2010 EDUCAUSE. Reproduction by permission only. 147 Green IT in Higher Education climate by increasing the concentration of greenhouse gases in the atmosphere.1 While scientists are certain that these anthropogenic (caused by man) greenhouse gases, mostly in the form of carbon dioxide emissions from burning fossil fuels, are causing global climate disruption, there is far less agreement on how to address the problem. John Holdren, director of the U.S. Office of Science and Technology Policy (OSTP), said there are three options when facing the dangers from climate disruption: mitigation, adaptation, or suffering. According to Holdren, we’re already doing some of each, so what is up for grabs is the future mix. “We need enough mitigation to avoid the unmanageable and enough adaptation to manage the unavoidable.”2 The next decade will likely see some of both, driven by increased energy costs and mandated or voluntary reduction of carbonbased energy sources. China and India, whose population is expected to exceed China’s in 15 years, account for 37% of the world’s population, and their demographic trends will greatly increase global energy use and the corresponding carbon emissions.3 The energy necessary to feed the world’s ever-increasing population alone will escalate global energy use, as the systems that produce the food supply depend heavily on fossil fuels. According to the World Coal Institute, coal provides 26.5% of global primary energy needs and generates 41.5% of the world’s electricity. 4 It is also the biggest single source of greenhouse gases. The United States burns a lot of coal too; according to the U.S. Energy Information Administration, in 2008 coal-fueled electrical generation was responsible for 41% of U.S. energy-related carbon dioxide emissions. Of course, coal-generated energy is not the only carbon concern; 84% of all the energy used in the United States in 2008 was derived from fossil fuels.5 Even if no taxes or penalties for carbon-emitting fossil fuels are implemented, the price of oil, and to a lesser degree coal, 148 ECAR Research Study 2, 2010 is vulnerable to the pressure these energy demands will put on global energy supplies and could greatly influence the price we pay for carbon-based energy. As awareness of the potential for increased costs for carbon-based energy and the corresponding environmental costs of climate change has risen, the parallel story of information technology has largely been one of optimism and even utopianism. Yet IT is deeply implicated in the rising demand for energy. In 2007, the global information and communications technology industry reportedly accounted for the same amount of carbon dioxide emissions as the aviation sector (2%), and since then the demand for IT has grown.6 IT administrators know only too well that they expend a great deal of energy, first to power and then to cool the machines that keep their operations working. This consumption alone makes a prima facie case for the relevance of IT to climate change issues. But in addition, IT’s ability to virtualize energy-intensive processes and to make energy-consuming devices “smarter” means that IT can be a big part of the climate change solution. Either way, IT professionals need to be aware of the role that IT plays in the climate change debate. Despite the fact that national and/or international laws and regulations to control energy-related carbon emissions have yet to be put into place, this problem is not going away, and higher education will play a leading role in its solution. In a recent EDUCAUSE Review article, “Climate Change and Higher Education,” the authors write that colleges and universities are being swept up in these developments, requiring strategic planning to be undertaken now.7 Whether the momentum is driven by untenable energy prices or mandated carbon-reduction economic controls, or a little of both, our future will surely be shaped by new ways of conserving energy and the implementation of new sources of power. Green IT in Higher Education Higher Education’s Role in the Sustainability Movement The “Practical Guide to Reducing the Campus Carbon Footprint,” published by the professional association APPA—Leadership in Educational Facilities, uses weather forecasting as a metaphor for climate change and its impact on the higher education community. As a storm takes shape, it’s difficult to know how fast it will pick up speed, how forceful it may be, where it will hit with greatest impact, and the extent of the damage it may leave behind. Frequently called the cone of uncertainty, this term is used in modeling techniques by project engineers to attempt to predict outcomes before they have full knowledge of what will happen or when. The guide’s foreword, “What We Don’t Know Shouldn’t Stop Us,” is a call to action for higher education institutions to develop a path to carbon neutrality: “As in the case of the storm, we may feel like spectators, with circumstances seemingly outside our control. In reality, this isn’t a localized storm. The entire planet is in peril, and we need to do much more than wait and watch. We can and must act to influence the outcomes, despite the things we don’t yet know.”8 At the highest levels, higher education is committing to address climate change. The American College & University Presidents’ Climate Commitment (ACUPCC) is a highvisibility effort undertaken by a growing network of over 650 colleges and universities—including four-tenths of this study’s responding institutions—that have made institutional commitments to eliminate net greenhouse gas emissions from specified campus operations. The ACUPCC charter promotes “the research and educational efforts of higher education to equip society to re-stabilize the earth’s climate. Its mission is to accelerate progress towards climate neutrality and sustainability by empowering the higher ECAR Research Study 2, 2010 education sector to educate students, create solutions, and provide leadership-by-example for the rest of society.”9 This ECAR study documents the start of this important movement within the realm of higher education IT. But it also reveals that we have a long way to go. Among the respondents to this study, a completed environmental sustainability plan was in place at only a quarter of institutions and in a tenth of central IT organizations. The good news is that experts are bringing to light the role IT should play in campus sustainability programs. In November 2008, campus leaders in IT and facilities gathered for a two-day EDUCAUSE Summit on IT Greening and Sustainability to begin building connections between campus IT and wider sustainability efforts. A resulting white paper put campus IT at the center of the sustainability discourse, suggested ways that IT might bolster institution-wide efforts, and set the standard for an ambitious and futurereaching strategy for carbon reduction.10 As visible public citizens, educational institutions are expected to embody the highest values of society. They must be good citizens in their communities and act as role models for their students. Part of that mission will translate into actions geared toward sustainability. Practical steps taken across the entire campus will be watched by students, alumni, and their surrounding communities. These sustainable-living efforts will be compounded by the numbers of students they touch, which is why institutions should be picking the “lowhanging fruit” of conservation tactics today by taking the most obvious, and least disruptive or costly, first steps of energy management— and there are many that involve IT. Picking the Low-Hanging Fruit Today, IT should be part of a visible, campus-wide campaign to reduce waste, travel, and commuter traffic. These and other basic conservation strategies not only 149 Green IT in Higher Education reduce energy, they also lower expenses; and IT enables the kind of information dissemination that is vital to the success of these programs by generating buy-in among constituents.11 If campus leadership has yet to make sustainability a high priority, or if other circumstances prevent a coordinated institution-wide approach, there are measures that IT departments can implement today to monitor and conserve energy use and prepare for the time when they will be called upon to help the entire institution reduce its carbon footprint. Promoting eco-friendly purchasing such as ENERGY STAR–rated products and practices throughout the campus is an example of how IT is already participating in sustainability programs. Among respondents to our survey, 71% told us their institution has an ENERGY STAR initiative, and as many central IT organizations have their own ENERGY STAR initiatives under way. IT is further along in e-waste disposal and recycling programs: 88% of central IT organizations have their own initiatives. Over 90% of respondents to this study are employing server virtualization to reduce the number of physical servers, but only 3 in 10 have raised the temperature in the central IT data center to conserve energy, and over 45% tell us they have no plans to pursue this relatively basic strategy. Just over a third of respondents had reduced data center lighting levels, but 42% were not planning to. Other straightforward tactics that IT departments should be implementing include decommissioning unneeded or underutilized hardware; replacing CRT monitors with more efficient LCD units; and ensuring that desktop, printer, and server power management settings are enabled. An energy audit—rare among our respondents—will also bring to light other tactics to lower energy consumption.12 IT should evaluate the conservation potential of substituting information and communication technologies for work-related in-person activities, for example, by implementing 150 ECAR Research Study 2, 2010 telecommuting full- or part-time, or replacing some business travel with videoconferencing. We found that among the nearly one-third of institutions that had a telecommuting initiative under way, central IT participated over 90% of the time. Videoconferencing is also making inroads, as two-thirds of respondents said their IT organizations had videoconferencing initiatives, and where it was an institution-wide initiative, over 97% participated. On the academic side, video and online education hold great potential to reduce physical travel. However, the overall impact of these measures on an institution’s carbon footprint may be difficult to determine because the home-related energy increases on the part of the employee or student may offset institutional savings, and as the rest of this chapter will reveal, there is little agreement on how to quantify the energy used by the Internet and the other communications technologies needed to support these travelrelated cutbacks.13 In addition to implementing desktop virtualization and replacing data center equipment with more efficient units, installing “air-side economizer” cooling systems that use cool outside air to cool indoor space can cut back on energy required for temperature management.14 Employing any number of these data center environmental sustainability measures could have a dramatic impact on a data center’s carbon footprint, and this study reveals that higher education IT is in the early stages of implementing many of them in both central IT and distributed IT facilities. A 2007 EPA report to Congress estimated that if state-of-the-art technology were adopted, data center efficiency could be improved by as much as 70%. If the nation’s data centers were able to collectively save even a modest 10% of total energy use, it would amount to energy savings of 10.7 billion kilowatt-hours per year, which is the equivalent to the electricity consumed by one million U.S. households.15 Green IT in Higher Education IT has carbon mitigation potential in “dematerialization,” or the process whereby products and services with greater environmental impact are replaced by those with less impact. A type of IT dematerialization is the shrinking in physical size of computers, along with their corresponding increase in computing power per watt of energy. A paper published by Hewlett-Packard offers an impressive early example of dematerialization: “[T]he fastest computer in 1946 performed about 5,000 operations a second, weighed more than 30 tons, and consumed almost 200 kilowatts of electricity. In contrast, an off-the-shelf laptop purchased today has thousands of times the processing power, weighs just a few pounds, and consumes less than one-thousandth the electricity.”16 Other forms of dematerialization would be converting physical items to digital versions of documents, photos, and music. A recent study found that purchasing digital music over buying a CD at a retail store reduced carbon emissions by 40% to 80% when taking into account all aspects, from manufacturing to packaging to shipping.17 Digitization of all types of content should be explored as a means to reduce an institution’s carbon footprint. These strategies represent a good start, but campus IT should be looking for ways to make more substantial reductions in carbon emissions. At the EDUCAUSE summit in 2008, Wendell Brase, vice chancellor for administrative and business services at the University of California, Irvine, shared his institution’s aggressive approach to green IT and advised summit participants to think big as they implement green IT strategies. “The scale of these problems is enormous,” Brase pointed out and suggested that institution-wide projects should be the first approach, not a distant goal, because implementing minor change that will only change a few percentage points might impede progress on larger initiatives that could have a greater impact.18 Focusing on implementing smaller, incremental change ECAR Research Study 2, 2010 can detract from the necessary larger initiatives that will be required as the global movement for lowering carbon emissions gains momentum. While new clean-energy sources will be coming online, as Brase sees it, the next 10 years will see much more progress toward reducing carbon footprints on the consumption side than on the supply side of the power equation. To that end, large-scale energyconserving and energy-retrofit projects are the most immediate, most cost-effective, and most successful initial strategy. “Unlike the energy-retrofit projects of the past decade, when a 10% to 15% energy dividend was considered success,” Brase said, “institutions are looking for projects that can reduce the associated carbon footprint 30% to 50% and still prove self-financing.”19 Whether picking the low-hanging fruit or taking more dramatic steps toward carbon reduction, we must find more accurate ways to project or prove both cost and emissions savings. Current methods of measuring IT energy use and corresponding carbon outputs are fuzzy at best, and standards and tools must evolve in order to help IT control its impact on the environment. Quantifying a Shrinking Footprint IT will play an even more significant role in reducing the institutional carbon footprint as we become more aware of how much energy information and communication technologies consume. In the EDUCAUSE Review article “Low-Carbon Computing,” Karla Hignite writes of the growing awareness that computing, data processing, and electronic file storage collectively account for a significant and growing share of energy consumption in the business world and on higher education campuses. “With greater scrutiny of all activities that contribute to an institution’s carbon footprint, information technology operations represent a largely untapped reservoir for energy reduction. A 151 Green IT in Higher Education strategic vision for green IT must incorporate forward-reaching efforts that seek to curtail technology’s environmental impact.”20 And many innovations will be needed to monitor and measure energy use in order to accomplish this goal. Efforts to limit IT’s environmental impact are evident in the numerous organizations that have sprung up over the last few years to support the greening of IT. The Climate Savers Computing Initiative is a nonprofit group of consumers, businesses, and conservation organizations dedicated to reducing the energy consumption of computers by promoting adoption of smart technologies in everyday business and personal computing. More than 475 companies and organizations have joined the initiative since its launch in June 2007, and thousands of individuals have pledged their support. Computer and component manufacturers commit to developing products that meet or exceed the latest ENERGY STAR specification, while system buyers and consumers commit to choose systems that meet or exceed the latest ENERGY STAR specification. By improving energy efficiency of PCs and servers and encouraging the use of power management tools, Climate Savers Computing aims to reduce greenhouse gas emissions by 54 million tons by 2010—the equivalent of taking 11 million cars off the road (http:// www.climatesaverscomputing.org/). Third-party electronics evaluation and labeling systems, such as the Green Electronics Council’s EPEAT system, are emerging to help purchasers evaluate, compare, and select electronic products based on their environmental attributes. EPEAT currently covers desktop and laptop computers, thin clients, workstations, and computer monitors and recently announced that Amazon.com has begun to use EPEAT ratings to identify greener electronic products on its website (http://www .epeat.net/). UL Environment, a subsidiary of Underwriters Laboratories, the product 152 ECAR Research Study 2, 2010 safety standards organization, supports the development of sustainable products, services, and organizations in the global marketplace through standards development, educational services, and independent thirdparty assessment and certification (http:// www.ulenvironment.com/). Another organization, the Green Grid, is a global consortium of IT companies and professionals seeking to improve energy efficiency in data centers and business computing ecosystems around the globe (http://www.thegreengrid.org/). The organization seeks to unite global industry efforts to standardize on a common set of metrics, processes, methods, and new technologies to further its common goals and has published a set of data center metrics that are becoming widely adopted.21 These organizations help bring new focus on green IT as a strategy for carbon neutrality and will assist campus IT departments in creating strategic plans that emphasize consolidation and reduced consumption and measure the results. According to UC Irvine’s Brase, there is no cookie-cutter approach for institutions to follow to monitor and conserve energy. “The focus may be different for each campus, based on which actions can deliver the most significant savings. For some, that may be server virtualization, but for others it could be power management and workstation efficiency upgrades.” What many institutions may lack today, said Brase, is accurate metering for IT operations that provide the kind of data business officers and IT leaders need to solve basic energy-use problems. Indeed, well over three-quarters of respondents to this study told us that departments, including central IT, were neither billed for nor informed of their electrical power usage. “As we become more sophisticated in our understanding about where carbon is generated on our campuses and the investments we can make to reduce emissions,” Brase said, “the best opportunities for action will become evident.”22 Green IT in Higher Education The Smart Grid, Power Metering, and IT It is safe to say that if you don’t know the exact cost of the power your institution’s IT consumes today, you most certainly will tomorrow. Products are currently available that measure IT energy use through systems that can provide “billing quality” energy monitoring and information. Some of these systems can capture energy consumption information at low levels of equipment granularity without the need to interrupt current power distribution infrastructures. Smart-cable technology or switched power distribution units (PDUs) meter the total amount of current that flows through the cable or PDU and can be connected to a network, enabling equipment to be monitored and powered on and off remotely. They can also provide energyuse information that can be used to allocate energy costs from utility company invoices. What is typically missing in this scenario is the actual cost and detailed energy-use information at the equipment level from the power supplier that would enable comprehensive power management for IT departments. But the technology to address this deficiency is imminent. So-called smart-grid power distribution systems that will monitor and record the delivery of electricity from suppliers to consumers using two-way digital technology are being implemented around the country, and around the world. The U.S. Department of Energy describes the smart grid as “the Internet brought to our electric system.” The smart grid aims to transform the power grid—from central electricity generation down to customer appliances and equipment—into a collaborative network driven by information. “Smart” machines will communicate with the power grid to capture usage information for monitoring and reporting and will enable consumers to optimize when to turn on and off noncritical equipment based on the real-time cost of power. Governments are promoting this ECAR Research Study 2, 2010 modernized electricity network as a way of addressing energy independence, climate change, and emergency resilience issues.23 To promote interoperability, the U.S. Department of Energy formed a team representing the many constituencies of the electricity supply chain, including end users. This GridWise Architecture Council (GWAC) will provide industry guidance and tools to enable smart-grid technology. According to the GWAC, the smart grid is built on the premise that IT will revolutionize planning and operation of the power grid just as it has changed business, education, and entertainment. IT will form the “nervous system” that integrates new distributed technologies— demand response, distributed generation, and storage—with traditional grid generation, transmission, and distribution assets; responsibility for managing the grid will be shared by a “society” of devices and entities (http:// www.gridwiseac.org/). The implications for campus IT departments are huge. As utilities around the country replace old electromechanical meters with microcontroller-based smart meters, systems that enable power metering at the server and individual appliance level throughout the institution will generate enormous amounts of data and information content. On campus, an Advanced Metering Infrastructure (AMI) consisting of the systems and devices that measure, collect, and analyze energy usage will interact with utility smart meters.24 The data from the smart meters and smart devices throughout a building can then be integrated with other institutional information systems to provide accurate tracking and cost allocation. When this level of information is made available, energy costs for information and communications technology will likely be recognized as a primary opportunity for conserving energy. How far along are we in the implementation of what the DOE calls “the smarter grid”? Tools are being marketed today that show electricity consumers the power used 153 Green IT in Higher Education by individual appliances and outlets, enabling residential and other users to calculate and control electrical expenses. Google’s PowerMeter software is a free electricity usage monitoring tool that provides users with information on how much energy their home or business is consuming by taking information from utility smart meters and in-home energy management devices and visualizing this information on users’ personalized iGoogle homepage (http://www.google .org/powermeter/). Even more sophisticated metering and management tools are on the near horizon; Apple recently filed a patent for “Intelligent Power Monitoring” that describes a system that identifies networked hardware and software to determine power consumption and estimated cost.25 General Electric is also getting into the business, recently announcing their “Net Zero Energy Home Strategy,” whereby GE plans to combine energy-efficient appliances and lights, smartenergy devices, and power generation and storage technologies all controlled through a master home-energy network system for the home-building market.26 Of course home consumers will not be the only beneficiaries of the energy-saving features of the smart grid. Delivering products and services that provide enterprisewide integration with the smart grid is the goal of many of the largest IT companies in the world. Networking giant Cisco Systems sees the development of the smart grid as analogous to the birth of the Internet and proposes standardizing the communications between utilities and consumers on Internet Protocol (IP) technology. Other smart-meter companies take a position that the modernized electricity grid should be kept entirely separate from the Internet in order to lessen security vulnerabilities. Nevertheless, Cisco hopes to be a major player in the integration of the “islands of operations” that are spread throughout the electric grid and extend into commercial enterprises, and the company 154 ECAR Research Study 2, 2010 plans to enhance communication between utilities and consumers to provide users the ability to “control energy usage as well as enhance their communications and control through an integrated network...securing the entire enterprise with Cisco security products.”27 In September 2009, IBM announced the results of a smart-grid pilot project in North Carolina that aimed to show how much energy savings are possible through the use of electricity monitoring devices. In partnership with Consert, a company that implements intelligent energy distribution and management networks, IBM installed controller devices in 100 businesses and residences on appliances and other energyintensive items, and conveyed energy usage to the Fayetteville Public Works Commission over the course of six months. IBM claims that the project demonstrated significant savings available from relatively easy changes to behavior. After six months of the pilot project, the average savings was 15%, with some saving as much as 40%. The use of personalized, web-based displays for each business or residence allowed facility managers or homeowners to log in and see how much energy their appliances and gadgets were using in real time.28 The implementation of the smart grid is a huge undertaking that has been—and will be—met with resistance in some corners. The smart grid will change everything about how consumers use and pay for energy: They will be responsible for their energy use and will likely have to pay more for it. This kind of change has the potential to provoke public and political controversies that could in turn prevent the legislative and regulatory change needed to encourage investment. Smart-grid proponents will need to launch public relations campaigns to educate consumers on the longterm benefits for the environment and society at large, but it looks like the smart grid and smart meters are coming whether consumers Green IT in Higher Education want them or not. The American Recovery and Reinvestment Act allocated $11 billion for smart-grid projects, including 40 million smart meters to be deployed in American homes by 2015—up from 8 million homes today—and several states already require rapid smartmeter deployment.29 The smart-grid and the interim “smarter grid” transition already under way will enable IT departments to monitor and manage their power consumption, and with this information in hand we may see growing interest in other delivery models for IT services, including cloud-based software and Internetbased storage services. The Green Cloud on the Horizon In the ECAR research study Alternative IT Sourcing Strategies author Phil Goldstein noted that there are reasons to believe cloud computing could become a transformational strategy that alters the focus and identity of IT organizations.30 One potential advantage of adopting cloud computing services is the ability to shrink campus IT’s carbon footprint by outsourcing applications running on older, potentially less energy-efficient local application servers to large-scale, cloud-based data centers whose facilities are located near renewable sources of electrical energy. The business model for cloud service providers leverages large-scale capital investments in infrastructure to realize energy and cost efficiencies at a level far greater than most institutions could hope to achieve. And the availability of high-speed optical networks makes it feasible to locate these vast server farms in places rich in renewable energy, such as the Columbia River valley.31 Cloud-based data center operators enhance overall energy efficiency in another way, by spreading peak loads out to other server farms located in conventionally powered parts of the cloud, substantially increasing hardware utilization rates there. While it is difficult now for most institutions, documenting cloud outsourc- ECAR Research Study 2, 2010 ing’s benefits to their carbon footprint will be become easier as more detailed monitoring of campus energy use becomes the norm. Another exciting opportunity in cloud computing is the potential energy-efficiency measures that can result from using energyaware scheduling mechanisms pervasively throughout a system. Research is well under way to develop a comprehensive approach for energy efficiency that involves all data center system layers and aspects, including physical nodes, networking hardware, and communication protocols, as well as the servers and services themselves. For instance, energy-aware scheduling in multiprocessor and grid systems is being developed to control the energy consumption of hardware by adjusting voltage levels. Another approach is to design energy-efficient scheduling for data grids supporting real-time and data-intensive applications that use both the location of data and application properties to design a distributed scheduler. By seamlessly integrating scheduling tasks with data placement strategies, data centers can realize significant energy savings. Dynamic provisioning algorithms use economic and energy criteria to dispatch jobs to a small set of active servers while other servers are in a low-power state. Much more progress will be made in this area as research examines the entire chain of services and infrastructure of cloud services.32 The elephant in the room, of course, is that the amount of data that will be transferred over the Internet will increase dramatically if cloud computing becomes a significant platform for producing and accessing information. The expanding smart grid and use of cloud computing services will contribute substantially to the already extraordinary growth of the Internet. According to Jonathan Koomey, an expert in assessing IT and the economics of greenhouse gas emission reductions at the Lawrence Berkeley National Laboratory, the 155 Green IT in Higher Education ECAR Research Study 2, 2010 In Search of a Footprint In January 2009, the U.K.’s Sunday Times published “Google and You’ll Damage the Planet,” in which a study by Harvard University physicist Alex Wissner-Gross was supposed to have claimed that “performing two Google searches from a desktop computer can generate about the same amount of carbon dioxide as boiling a kettle, or about 7g of CO2 per search.” Soon after the story broke, Wissner-Gross took issue with the article and said that he never mentioned Google in the study and that his work had nothing to do with Google. Wissner-Gross did say that the study’s focus was exclusively on the web overall and found that it takes on average about 20mg of CO2 per second to visit a website.1 The blogosphere latched on to the controversy, debating the science behind the calculations, and Google attempted to refute the statistics on its Official Google blog, saying that an average simple Google search uses “the same amount of energy that your body burns in ten seconds.” In a clarification posted a few days later, The Sunday Times said it was not referring to a one-hit Google search that took less than a second but to a search that may involve several attempts to find the object being sought and that may last for several minutes. According to The Sunday Times, various experts estimate the carbon emissions of the more complex search to be 1g to 10g, depending on the time involved and the equipment used.2 Google ultimately claimed that “in the time it takes to do a Google search, your own personal computer will use more energy than Google uses to answer your query.”3 A number of the bloggers who commented on the exchange between Google and The Sunday Times pointed out that transparency and measurability of the Internet’s carbon footprint are huge concerns, because without common standards for claiming carbon efficiency, and without usage data from cloud providers—who are notoriously protective of information about their operations—it is difficult to know how green cloud computing really is.4 Endnotes 1. Jonathan Leake and Richard Woods, “Revealed: The Environmental Impact of Google Searches” (original article “Google and You’ll Damage the Planet” renamed with clarification added), The Sunday Times, January 16, 2009, http://technology.timesonline.co.uk/tol/news/tech_and_web/article5489134.ece. 2. Ibid. 3. The Official Google Blog, “Powering a Google Search,” January 11, 2009, http://googleblog.blogspot .com/2009/01/powering-google-search.html. 4. Bob Warfield, “Preposterous Stories Make for Good BS Indicators,” SmoothSpan Blog, January 13, 2009, http://smoothspan.wordpress.com/2009/01/13/preposterous-stories-make-for-good-bs-indicators/; James Governor, “How Green Is the Cloud?” James Governor’s Monkchips, January 12, 2009, http://www.redmonk .com/jgovernor/2009/01/12/how-green-is-the-cloud/; Graeme Sutherland, “Is that 7g or 0.2g CO2 per Google Search?”nodestone.com, February 9, 2009, http://nodestone.com/2009/02/09/is-that-7g-or-02g-co2-per-search/; and Larry Dignan, “Signs of Armageddon: We’re Worrying about CO2 Emissions of a Google Search,” ZDNET: Between the Lines Blog, January 12, 2009, http://blogs.zdnet.com/BTL /?p=11435. biggest environmental story about IT is not direct electricity use but how IT affects efficiency in broader society. In the case of the Internet, trying to quantify its overall impact on carbon emissions is a complex endeavor. Experts agree that as it grows, it consumes an ever-increasing amount of energy, but it is also instrumental in increasing productivity and 156 economic prosperity that can reduce energy consumption through e-work, e-commerce, and e-learning. The difficulty in calculating the carbon impact of this “communicate more and travel less” paradigm is that the potential reduction in physical travel is partially offset by the increased power used by data centers and communications networks, and there is no Green IT in Higher Education standard upon which to measure the complement of equipment and networking that constitute the entire chain of energy use for the Internet. Nevertheless, the sheer magnitude of the world’s use of the Internet leads experts to believe that a fraction of energy savings in the technologies that drive it could lead to significant financial and carbon savings—especially when combined with the reduction in physical travel that it facilitates.33 Low-Energy Technologies to the Rescue? If recent history offers an indication, there is reason to believe that even as Internet use grows exponentially, related energy use may not increase to the same degree. According to Koomey, while Internet energy use was estimated to have doubled from 2000 to 2006, Internet traffic far more than doubled during the same period, when the number of users grew from 5% to 17% of the world’s population, the number of websites grew from 10 million to over 100 million, and data traffic grew at least 50% a year. The reason for the discrepancy is that hardware and network technologies have gotten consistently more energy efficient per unit of data transferred over the Internet.34 Further technological advances in Internet energy conservation are on the horizon. According to scientists at Bell Labs, the Internet and other communications networks could use one ten-thousandth of the energy that they do today if smarter data-coding techniques were used to move information around. Bell Labs research center in Murray Hill, New Jersey, where both the laser and the transistor were invented, is the host of a consortium of networking and computing firms called Green Touch that is committed to developing new power-saving technologies. The initial goal is to cut power use in the global telecommunication network by 99.9% by 2015. According to Gee Rittenhouse, head of research at Bell Labs, ECAR Research Study 2, 2010 300 million tons of carbon dioxide are emitted into the atmosphere to power today’s global telephone, Internet, and cell phone networks. “That’s equivalent to the emissions from 50 million automobiles, or 20% of the cars registered in the U.S.,” he said.35 IT operations that are decentralized, or using cloud-based services, would reap some of the benefit of these savings through direct and indirect costs of data communications. Energy-efficient hardware that is under development will also play a major part in reducing the carbon footprint of the Internet by decreasing the emissions of the data centers that run it. Newer technologies such as solid-state disks use less energy than current hard disk drives. Conserving computing power through various well-known techniques to slow down processors by slowing CPU clock speeds or powering off parts of the chips if they are idle is another step in improving hardware energy efficiency. The advanced configuration and power interface (ACPI) is an open industry specification that establishes standard interfaces enabling OS-directed configuration, power management, and thermal management of mobile, desktop, and server platforms. The specification enables new power management technologies to evolve independently in operating systems and hardware while ensuring that they continue to work together (http://www.acpi.info/). Other developments in the hardware world signal industry movement toward lowering energy consumption as a priority for IT. Reducing power consumption on microchips is essential for allowing the continuation of Moore’s law, which states that the number of transistors on a chip doubles about every two years. Continuing this exponential growth is becoming more and more difficult, and power consumption is the largest barrier to meaningful increases in chip density. A team of researchers from the University of Michigan recently released a study investigating a solution to this power problem; their idea uses 157 Green IT in Higher Education a method called near-threshold computing (NTC), whereby electronic devices operate at lower voltages than normal, thus reducing energy consumption. The researchers predict that NTC could enable future computer systems to reduce energy requirements by 10 to 100 times or more, by optimizing them for low-voltage operation. Because large investments have been made in the current CMOS (complementary metal-oxide-semiconductor) circuitry design techniques and beyond-CMOS technologies are still far from being commercially viable, the Michigan researchers are focusing on solutions to the power problem within the CMOS framework.36 Post-CMOS technology is in the works that could lead to a new generation of ultra-lowpower computers. Some experts think Moore’s law is approaching a barrier, and physicists have been studying another way to process data.37 In addition to their charge, electrons have a property called spin, analogous to the spin of a basketball, that can also carry information. Electron spin can be made to represent a 0 or a 1 by aligning it with or against a magnetic field. Instead of physically moving electrons, information can be sent in the form of a “spin wave” that travels through the sea of electrons in a conductor like a ripple moving across a pond.38 The obstacle so far has been to find a suitable way of processing the data carried by the spin waves. If the technology to support this process is developed and commercialized— and Intel has presented this as feasible some time around 2020—we may see a whole new wave (no pun intended!) of low-energy technology hit the market and significantly reduce hardware power needs.39 Life in a CarbonControlled Economy It is hard to tell when governmental regulations that limit carbon outputs might be implemented. The U.N. summit on climate change at Copenhagen in December 2009 did not produce any firm agreed-upon carbon targets 158 ECAR Research Study 2, 2010 for nations, and the best that could be said was that the leaders were “united in purpose, but were not yet united in action.” And as of January 2010, the U.S. Congress is still locked in partisan debate over whether or how to regulate emissions.40 Some type of accord is probably on the horizon, because, according to the International Energy Agency, “if the world continues on the basis of today’s energy policies, the climate change impacts will be severe” and energy, which accounts for two-thirds of today’s greenhouse gas emissions, “is at the heart of the problem—and so must form the core of the solution.”41 Of course, solving this problem will cost money, and this tension between cost and environmental protection is at the heart of the debate. In December 2009, Cisco and Greenbang, a website that tracks developments on moving toward a low-carbon future, released a report on qualitative and quantitative research of energy experts and business professionals across a range of sectors in the United Kingdom. The “Smart Carbon Research Report” asked questions about usage of and openness toward energy-saving technologies, awareness of legislation and its impact, and perceived trends in energy reduction. The UK passed climate-change legislation in 2008, making it the first government in the world to have a legally binding long-term framework to cut carbon emissions. The legislation goes beyond the nation’s Kyoto requirement, setting a goal of reducing carbon dioxide emissions by 20% before 2010 and by 60% before 2050. The results of this report provide a glimpse at what the early stage of coping with carbon reduction laws might bring. The overwhelming majority of respondents believe technology has a major part to play in reducing business’ carbon footprint, but a gap between beliefs and actions was evident, as only a third said their companies should definitely invest a portion of their budgets into green technologies in the future. When asked about methods to reduce emissions, it Green IT in Higher Education is not surprising that respondents chose monitoring and measurement more than any other method. The report indicated this interest in measurement has roots in a number of needs: “from basic business concerns (investment in energy-reducing technologies cannot be justified without accurately gauging current usage levels) to, perhaps, more subtle diversionary tactics (postponing more costly actions).”42 According to a 2009 Gartner report, Sustainability and Green IT: A National Policy Perspective, the regulation, fiscal policy, formal standards, and corporate guidance related to the issues of sustainable development, climate change, and energy efficiency that are put in place during the early years of the 2010s will clearly impact the IT industry and its end users. In the very near term, institutions will probably not see direct regulatory interventions that impact IT, but campuses should expect to be directed by guidelines, codes of conduct, more demanding ecolabels that describe a product’s environmental impact over its entire life cycle, and tax breaks that will all affect and require the support of IT. Campus IT will need to implement new ways of capturing and reporting energyrelated performance data to support institutional requirements to reduce greenhouse gases, and IT will be expected to contribute to carbon cutbacks primarily focused on the energy efficiency of data centers and computers across the institution.43 Conclusion By 2020, most of the low-hanging fruit of environmental sustainability tactics will have been picked and IT will be heavily involved in projects to integrate institutional systems and operations with a smartening power grid and the ever-growing technological ecosystem of the Internet. Institutions that continue to operate their own data centers will realize cost and energy savings by implementing the tactics discussed in this chapter, but many will find greater reductions in both IT costs and ECAR Research Study 2, 2010 carbon emissions by moving commodity IT services to ultra-efficient cloud data centers. Cloud computing will be an integral part of IT’s overall strategy as significant measurable reductions in IT’s contribution to the institution’s carbon footprint combine with other benefits such as shifting fixed capital expenditures in IT into operations costs that are lowered through the cloud’s economies of scale. As services are offloaded to the cloud, IT can turn its attention to new technologies and innovations that will contribute to institutional environmental sustainability initiatives. New computing technology will pack more computing power per watt, and standards and processes to facilitate calculating accurate energy savings will encourage further conservation measures. All of these technology solutions will result in behavior changes at the individual, departmental, and institutional levels. The next generation of students and IT employees that come to the institution will likely be more comfortable with the “communicate more, travel less” model of interaction, and “tele-,” “video-,” and “small-letter e-” services such as telecommuting, videoconferencing, and e-commerce will substantially reduce non-essential face-toface meetings. These virtual gatherings hold a great potential for institutions to reduce carbon emissions, particularly if the energy use of the Internet is understood, accurately measured, and continuously improved. The breakthrough required for IT-based carbon reduction will be the implementation of processes and standards to accurately measure the energy and emissions resulting from IT. This may be one of the most important activities of the coming decade; how else will we be able to prove compliance if the looming carbon-control regulations are enacted? The effort put into determining IT’s true impact on an institution’s carbon footprint may be the ultimate story of higher education IT’s impact on environmental sustainability when we look back from the year 2020. 159 Green IT in Higher Education ECAR Research Study 2, 2010 Endnotes 1. U.S. Environmental Protection Agency, Climate Change Site, http://www.epa.gov/climatechange/ index.html; U.S. National Aeronautic and Space Administration, “2009: Second Warmest Year on Record; End of Warmest Decade,” January 21, 2010, http://www.nasa.gov/topics/earth/features/tempanalysis-2009.html; and Intergovernmental Panel on Climate Change, http://www.ipcc.ch/organization/ organization.htm. 2. John P. Holdren, “Global Climate Disruption: What Do We Know? What Should We Do?” John F. Kennedy Jr. Forum, Belfer Center for Science and International Affairs, John F. Kennedy School of Government, Harvard University, November 6, 2007, http:// belfercenter.ksg.harvard.edu/publication/17661/ global_climate_disruption.html. 3. Sam Rober ts, “In 2025, India to Pass China in Population, U.S. Estimates,” The New York Times, December 15, 2009, http://www.nytimes. com/2009/12/16/world/asia/16census.html; and United States Census Bureau, “China’s Population to Peak at 1.4 Billion Around 2026; Census Bureau Projects India to Become Most Populous Country in 2025,” press release, December 15, 2009, http:// www.census.gov/Press-Release/www/releases/ archives/international_population/014499.html. 4. World Coal Institute, “Coal Statistics,” September 2009, http://www.worldcoal.org/resources/coal-statistics/. 5. U.S. Depar tment of Energy, Annual Energy Outlook Early Release Overview, Report #DOE/ EIA-0383(2009), December 14, 2009, http://www .eia.doe.gov/oiaf/aeo/overview.html#elecgen. 6. Gartner Inc., “Gartner Estimates ICT Industry Accounts for 2 Percent of Global CO2 Emissions,” press release, April 26, 2007, http://www.gartner .com/it/page.jsp?id=503867. 7. Bill St. Arnaud, Larr y Smarr, Jerr y Sheehan, a n d To m D e Fa n t i , “Cl i m a t e Ch a n g e a n d Higher Education,” EDUC AUSE Review 4 4, no. 6 (N ovemb er/ D e cemb er 20 0 9), ht t p: // w w w.e d u c a u s e.e d u / E D U C AU S E+ R e v i e w / EDUCAUSEReviewMagazineVolume 4 4 / ClimateChangeandHigherEducatio/185218. 8. Karla Hignite, “Prac tical Guide to Reducing the Campus Carbon Footprint,” APPA Center for Facilities Research, 20 0 8, ht tp: // w w w2 .president sclimatecommitment.org / html / documents/FINAL09APPASustainabilityGuide.pdf. 9. Association for the Advancement of Sustainability in Higher Education, Mission and History (of the American College & University Presidents’ Climate Commitment), http://www.presidentsclimatecommitment.org/about/ mission-history. 10.EDUCAUSE, “The Role of IT in Campus Sustainability Efforts,” white paper, January 2009, http://net .educause.edu/ir/library/pdf/PUB9003.pdf. 11.Diana G. Oblinger and John Walda, “Making the Case for ROI in Sustainable IT Projects,” EDUCAUSE Review 44, no. 6 (November/December 2009): 6–7, http://www.educause.edu/EDUCAUSE%2BReview/ EDUCAUSEReviewMagazineVolume 4 4 / MakingtheCaseforROIinSustainab/185232. 160 12.We n d e ll B ra s e an d M ar k A sk re n, “ W h e re D o e s Yo ur I ns t itu t i o n St and?” ED U C AUSE Q u a r t e r l y 32, n o . 1 ( 2 0 0 9 ) : h t t p: / / w w w .educause.edu / EDUCAUSE+Quarterly/ EDUCAUSEQuar terlyMagazineVolum / WhereDoesYourInstitutionStand/163861; www .energystar.gov. 13.Erasmia Kitou and Arpad Horvath, “Energy-Related Emissions from Telework,” Environmental Science & Technology 37, no. 16 (2003): 3467–3475, http://pubs. acs.org/doi/abs/10.1021/es025849p; and Consumer Electronics Association, The Energy and Greenhouse Gas Emissions Impact of Telecommuting and e-Commerce, Final Report to the CEA by TIAX LLC, July 2007, http://www.ce.org/Energy_and_Greenhouse_Gas_ Emissions_Impact_CEA_July_2007.pdf. 14.Karla Hignite, “Low-Carbon Computing,” EDUCAUSE Review 44, no. 6 (November/December 2009): 34–51, http://www.educause.edu/EDUCAUSE+Review/ EDUCAUSEReviewMagazineVolume 4 4 / LowCarbonComputing/185219; and Brase and Askren, “Where Does Your Institution Stand?” 15.U.S. Environmental Protection Agency, Report to Congress on Server and Data Center Energy Efficiency, Public Law 109- 431, ENERGY STAR Program, August 2, 2007, http://www.energystar.gov/index .cfm?c=prod_development.server_efficiency#epa. 16.Mathew Ingram, “Dematerialization: Noble Goal, Ignoble Pitfalls,” Internet Evolution Blog, April 30, 2009, http://www.Internetevolution.com/author .asp?section_id=539&doc_id=176121. 17.Christopher L. Weber, Jonathan G. Koomey, and H. Scott Matthews, The Energy and Climate Change Impacts of Different Music Delivery Methods, final report to Microsoft Corporation and Intel Corporation, August 17, 2009, http://download.intel .com/pressroom/pdf/CDsvsdownloadsrelease.pdf. 18.EDUCAUSE, The Role of IT in Campus Sustainability Efforts. 19.Brase and Askren, “Where Does Your Institution Stand?” 20.Karla Hignite, “Low-Carbon Computing.” 21.The Green Grid, The Green Grid Data Center Power Efficiency Metrics: PUE and DCiE, Metrics and Measurements White Paper, October 23, 2007, http://www.thegreengrid.org/en/Global/Content/ white-papers/The-Green-Grid-Data-Center-PowerEfficiency-Metrics-PUE-and-DCiE. 22.Hignite, “Low-Carbon Computing.” 23.U.S. Department of Energy, Office of Electricity Delivery and Energy Reliability, “The Smart Grid: An Introduction,” 2008, http://www.oe.energy .gov/DocumentsandMedia/DOE_SG_Book_Single_ Pages(1).pdf. 24.Ibid. 25.Andrew Nusca, “In New Patents, Apple Explores ‘Intelligent Power Monitoring,’ Mood-Sensing Media,” Smart Planet, January 19, 2010, http:// w w w.smar tplanet.com / business / blog /smar ttakes/new-apple-patents-show-intelligent-powermonitoring-mood-sensing-ability/3369/. 26.Jeff St. John, “GE Unveils Net Zero Energy Home Strategy,” July 14, 2009, Greentechgrid: Home Area Green IT in Higher Education Networks, http://www.greentechmedia.com/articles/ read/ge-unveils-net-zero-energy-home-strategy/; and General Electric, “GE Targets Net Zero Energy Homes by 2015,” press release, July 14, 2009, http:// files.gereports.com/wp-content/uploads/2009/07/ net_zero_energy_home_rress_release.pdf. 27.SmartGridNews.com, “Smart Grid Standards Done Right,” Sept. 11, 2008, http://www.smartgridnews .com/artman/publish/grid_research/Smart_Grid_ Standards_Done_Right.html; Cisco Systems Inc., “Why IP Is the Right Foundation for the Smart Grid,” white paper, 2010, http://www.cisco.com/web/strategy/docs/ energy/c11-581079_wp.pdf; and Cisco Systems Inc., “Why Cisco and Smart Grid?” white paper, 2010, http:// www.cisco.com/web/about/citizenship/environment/ docs/sGrid_qa_c67_532319.pdf. 28.GreenBiz.com, “IBM’s Smart Grid Test Run Cuts Power Use by 15 Percent,” September 22, 2009, http://www.greenbiz.com/news/2009/09/22/ibmssmart-grid-test-run-cuts-power-use-15-percent; and IBM, “Smarter Power for a Smarter Planet,” IBM Smart Grid—Visions, http://www.ibm.com/ smarterplanet/us/en/smart_grid/visions/index.html. 29.Joe Biden, “Progress Report: The Transformation to a Clean Energy Economy,” Memorandum for the President from the Vice President, December 15, 20 09, http: // w w w.whitehouse.gov/sites / default/files/administration-official/vice_president_ memo_on_clean_energy_economy.pdf; Ed Crooks, “Smart Grids, Dumb Customers?” Financial Times, September 30, 2009, http://blogs.ft.com/energysource/2009/09/30/smart-grids-dumb-customers/; and WhiteHouse.gov, Issues: Energy and the Environment, http://www.whitehouse.gov/issues/ energy-and-environment. 30.Philip J. Goldstein, Alternative IT Sourcing Strategies: From the Campus to the Cloud (Research Study 5, 2009) (Boulder, CO: EDUCAUSE Center for Applied Research, 2009), available from http:// w w w .educause.edu/ecar. 31.Randy H. Katz, “Tech Titans Building Boom,” IEEE Spectrum (February 2009): 64–65, http://www .spectrum.ieee.org/green-tech/buildings/tech-titansbuilding-boom/0. 32.Andreas Berl, Erol Gelenbe, Marco di Girolamo, Giovanni Giuliani, Hermann de Meer, Minh Quan Dang, and Kostas Penticousis, “Energy-Efficient Cloud Computing,” The Computer Journal (July 28, 2009), http://comjnl.oxfordjournals.org/cgi/reprint/ bxp080v1.pdf. 33.Xiaobo Fan, Wolf-Dietrich Weber, and Luiz André Barroso, “Power Provisioning for a WarehouseSized Computer” (Proceedings of the 34th Annual International Symposium on Computer Architecture, San Diego, California, June 9–13, 2007) (Association for Computing Machinery: New York), 13–23, http:// doi.acm.org/10.1145/1250662.1250665. 34.Katie Fehrenbacher, “Net Sucks Up More Power, but Also More Energy Efficient,” Earth2Tech, The GigaOm Network, January 23, 2009, http:// ear th2tech.com / 20 09/01/ 23/ internet-powergrowing-but-becoming-more-energy-efficient /; Cody Taylor and Jonathan Koomey, “Estimating ECAR Research Study 2, 2010 Energy Use and Greenhouse Gas Emissions of Internet Advertising” (working paper prepared for IMC2, February 14, 2008), http://www.imc2.com/ Documents/CarbonEmissions.pdf; Internet World Statistics, http://www.internetworldstats.com/; Netcraft, “November 2006 Web Server Survey,” November 1, 2006, http://news.netcraft.com/ archives/2006/11/01/november_2006_web_server_ survey.html; and University of Minnesota, Minnesota Internet Traffic Study (MINTS), http://www.dtc.umn. edu/mints/home.php. 35.Paul Marks, “World’s Communications Network Due an Energy Diet,” New Scientist (January 20, 2010), http://www.newscientist.com/article/dn18377-worldscommunications-network-due-an-energy-diet.html. 36.Lisa Zyga, “Near-Threshold Computing Could Enable up to 100x Reduction in Power Consumption,” PhysOrg.com, February 17, 2010, http://www .physorg.com/news185621560.html. 37.Brian Gardiner, “IDF: Gordon Moore Predicts End of Moore’s Law (Again),” Wired (September 18, 2007), http://www.wired.com/epicenter/2007/09/ idf-gordon-mo-1/; Wolfgang Gruener, “Moore’s Law to Die at 18 nm, Analysts Predict,” TG Daily (June 16, 2009), http://www.tgdaily.com/content/ view/42874/135/; and Michael Kanellow, “Intel Scientists Find Wall for Moore’s Law,” CNET News (December 1, 2003), http://news.cnet.com/21001008-5112061.html. 38.J essica Griggs, “Computer Chips Give New Spin on Saving Energy,” New Scientist (November 21, 2008), http://www.newscientist.com/article/ mg20026836.200-computer-chips-give-new-spinon-saving-energy.html. 39.George Bourianoff, “New Nano Logic Devices for the 2020 Time Frame,” Intel Nanotechnology Virtual Open House, October 22, 2004, http://download .intel.com/technology/silicon/nano-open-housegeorge-bourianoff.pdf. 40.Nikita Japra and Richard Roth, “Nations Not ‘United in Action’ at Copenhagen, U.N. Chief Says,” CNN, December 21, 2009, http://www.cnn.com/2009/ WORLD/europe/12/21/denmark.un.climate.change/ index.html; and John M. Broder, “Senators Want to Bar E.P.A. Greenhouse Gas Limits,” January 21, 2010, http://www.nytimes.com/2010/01/22/science/ earth/22climate.html. 41.International Energy Agency, How the Energy Sector Can Deliver on a Climate Agreement in Copenhagen: Special Early Excerpt of the World Energy Outlook 2009 for the Bangkok UNFCCC Meeting, World Energy Outlook 2009 Edition—Climate Change Excerpt, 2009, http://w w w.iea.org/weo/docs/ weo2009/climate_change_excerpt.pdf. 42.Cisco Systems, “British Business Counting Pennies, Not Carbon,” press release, February 3, 2010, http://newsroom.cisco.com/dlls/2010/prod_020310 .html?CMP=AF17154&vs_f=News@Cisco:+Press+ Releases+and+Features&vs_p=News@Cisco:+Press +Releases+and+Features&vs_k=1. 43.Simon Mingay, Sustainability and Green IT: A National Policy Perspective, Gartner Inc., ID Number G00167704, June 1, 2009. 161 Green IT in Higher Education ECAR Research Study 2, 2010 Appendix A Institutional Respondents to the Online Green IT Survey Adelphi University Allegheny College Athabasca University Auburn University Ball State University Bard College Barnard College Baylor University Bemidji State University Berklee College of Music Boise State University Brazosport College Bridgewater State College Bryn Mawr College Bucknell University Caldwell College California Lutheran University California State Polytechnic University, Pomona California State University, Chico California State University, Fullerton California State University, Office of the Chancellor California State University, Sacramento California State University, San Bernardino Camosun College Canisius College Cardinal Stritch University Carlos Albizu University Central Piedmont Community College Chandler-Gilbert Community College Citrus College Clark University Clarkson College Colby College The College of New Jersey The College of Saint Scholastica College of the Holy Cross Colorado College Colorado State University Columbia College Chicago Columbia University Community College of Rhode Island Concordia University Texas Corban College & Graduate School Cornell University Dalhousie University Dartmouth College Davenport University Dean College DeVry University–Corporate Office Dickinson College Drury University Eastern Mennonite University Eastern Oregon University Elmhurst College Embry-Riddle Aeronautical University– Prescott Campus Emporia State University The Evergreen State College Fayetteville State University Fordham University ©2010 EDUCAUSE. Reproduction by permission only. 163 Green IT in Higher Education Framingham State College Franklin and Marshall College Franklin W. Olin College of Engineering Frederick Community College Furman University Gannon University Genesee Community College The George Washington University Georgetown University Georgia Perimeter College Georgia Southern University Georgia State University Gordon-Conwell Theological Seminary Grinnell College Guilford College Gwynedd-Mercy College Hamilton College Harvard University Henderson Community College Highline Community College Horry-Georgetown Technical College Houston Community College Howard Community College Hudson Valley Community College Idaho State University Illinois State University Illinois Valley Community College Indiana State University Indiana University East Indiana University-Purdue University Indianapolis Indiana University Southeast The Johns Hopkins University Kern Community College District Kwantlen Polytechnic University Lafayette College Lake Forest College Lake Forest Graduate School of Management Lander University Lane Community College Lawrence University Lee College Lewis & Clark College Lipscomb University Loras College 164 ECAR Research Study 2, 2010 Lourdes College Luther College Manchester Community College Marietta College Marquette University Marywood University Massachusetts College of Liberal Arts McMaster University Memorial University of Newfoundland Messiah College Metropolitan Community College Metropolitan State College of Denver Middle Tennessee State University Millersville University of Pennsylvania Millsaps College Mississippi Valley State University Missouri University of Science and Technology Monmouth College Montana State University Billings Montana State University–Great Falls College of Technology Montclair State University Montgomery County Community College Moravian College Mott Community College Mount Allison University Mount Vernon Nazarene University New York City College of Technology/CUNY Northern Arizona University Northern Illinois University Northern Michigan University Northland International University Northwestern University Oakland University Oberlin College Oglethorpe University Okanagan College Parker College of Chiropractic Pennsylvania College of Technology The Pennsylvania State University Pima County Community College District Pomona College Portland State University Prince George’s Community College Princeton University Green IT in Higher Education Providence College Purdue University Calumet Raritan Valley Community College Rhodes State College Rio Salado College Roosevelt University Rutgers, The State University of New Jersey Saint Louis University Saint Mary’s College Saint Mary’s University of Minnesota Salisbury University Samford University Santa Clara University Saskatchewan Institute of Applied Science & Technology Savannah College of Art and Design Schreiner University Seattle Pacific University Sewanee: The University of the South Shepherd University Shippensburg University of Pennsylvania Solano Community College South Dakota State University Southeastern Louisiana University Southern Illinois University at Carbondale Southern Oregon University Southside Virginia Community College Southwest Baptist University Southwest Tennessee Community College Southwestern University Springfield Technical Community College St. Lawrence University Stanford University Sullivan University SUNY College at Oswego SUNY College at Plattsburgh Sweet Briar College Syracuse University Texas Lutheran University Thomas Jefferson University Trine University Tulane University United States Air Force Academy University at Albany, SUNY University of Alaska Fairbanks The University of British Columbia ECAR Research Study 2, 2010 University of Calgary University of California, Office of the President University of California, Berkeley University of California, Irvine University of California, Merced University of California, Riverside University of Central Florida University of Denver University of Illinois at Urbana-Champaign University of La Verne University of Maine at Farmington University of Maine at Fort Kent University of Maine at Presque Isle University of Maine System University of Manitoba University of Maryland University of Maryland Eastern Shore University of Massachusetts Boston The University of Memphis University of Michigan–Ann Arbor University of Minnesota Duluth University of Minnesota–Crookston University of Mississippi The University of Montana University of Nebraska University of Nebraska at Kearney University of New Hampshire University of North Carolina at Chapel Hill University of North Carolina at Wilmington University of North Dakota University of North Texas University of North Texas Health Sciences Center at Fort Worth University of Notre Dame University of Oklahoma Health Sciences Center University of Pennsylvania University of Puget Sound University of South Carolina The University of South Dakota University of Southern California University of St. Francis University of St. Thomas University of Texas at El Paso University of Texas Health Sciences Center at San Antonio 165 Green IT in Higher Education University of the Fraser Valley University of the Pacific University of Toronto University of Victoria University of Washington Bothell University of Washington Tacoma University of West Florida University of Windsor University of Wisconsin Extension University of Wisconsin–Madison University of Wisconsin–Milwaukee University System of Maryland University System of New Hampshire Virginia Tech 166 ECAR Research Study 2, 2010 Wagner College Washington College Washington State Community College Wayne State University Wells College West Virginia School of Osteopathic Medicine Western Carolina University Western Michigan University Western New Mexico University Western State College of Colorado Whitman College Wofford College Green IT in Higher Education ECAR Research Study 2, 2010 Appendix B Interviewees in Qualitative Research Adelphi University Jack Chen, Chief Information Officer Athabasca University Brian Stewart, Chief Information Officer Colorado College Randy Stiles, Vice President for Information Management Columbia University Alan Crosswell, Associate Vice President and Chief Technologist Richard D. Hall, Project Manager Ian Katz, Data Center Facilities Manager Robert Litvak, Senior Communications Specialist Nilda Mesa, Assistant Vice President for Environmental Stewardship Cathy Resler, Manager, Recycling and Greenhouse Gas Reduction Program Franklin W. Olin College of Engineering Joanne Kossuth, Vice President for Operations and Chief Information Officer Furman University Fredrick Miller, Chief Information Officer and Director of Computing and Information Services Howard Community College Sung Lee, Director, Student Computing Support Portland State University Sharon Blanton, Chief Information Officer Ann Gire, Sustainability Coordinator ©2010 EDUCAUSE. Reproduction by permission only. 167 Green IT in Higher Education ECAR Research Study 2, 2010 Shippensburg University of Pennsylvania Greg Day, Director, Desktop Support/User Services Stanford University Joyce Dickerson, Director, Sustainable IT Syracuse University Christopher M. Sedore, Vice President for Information Technology/Chief Information Officer University of California, Irvine Wendell Brase, Vice Chancellor, Administrative and Business Services University of California, Santa Barbara Arlene Allen, Director, Information Systems University of Central Florida Joel Hartman, Vice Provost and Chief Information Officer University of Colorado, Boulder David Bodnar, Information Technology Operations Director Larry Levine, Chief Information Officer Shannon Roberts, Facilities Management Administrator Ken Schuetz, Director, Information Technology Services University of Maine at Farmington Tom O’Donnell, Manager of Network and Server Systems University of Nebraska–Lincoln Mark Askren, Chief Information Officer University of New Hampshire Nancye Jenkins, Director of Telecommunications and Client Services University of Victoria Mark Roman, Chief Information Officer University System of New Hampshire Tom Franke, Chief Information Officer University System of Maryland Suresh Balakrishnan, Assistant Vice Chancellor and Deputy Chief Information Officer Don Spicer, Associate Vice Chancellor for Information Technology and Chief Information Officer 168 Green IT in Higher Education ECAR Research Study 2, 2010 Appendix C Supplementary Tables Table C-1. Supplement to Table 5-3: Characteristics of the Institution’s and the Central IT Organization’s Environmental Sustainability Practices Institution Characteristics of ES Practices Mean* N Std. Deviation Well organized 3.24 249 1.000 Applied consistently 3.00 245 0.917 Well documented 2.96 248 0.985 Assessed regularly 3.06 237 1.004 Closely aligned with the institution’s overall strategic objectives 3.27 245 1.018 Central IT Mean* N Std. Deviation Well organized 2.79 256 0.850 Applied consistently 2.91 256 0.890 Well documented 2.50 256 0.840 Assessed regularly 2.54 256 0.862 Closely aligned with central IT’s overall strategic objectives 3.09 253 0.946 Closely aligned with the institution’s overall strategic objectives 3.21 252 0.919 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree ©2010 EDUCAUSE. Reproduction by permission only. 169 Green IT in Higher Education ECAR Research Study 2, 2010 Table C-2. Supplement to Figure 6-5: Institutional Environmental Sustainability Initiatives Supported by the Central IT Organization, by the Central IT Organization’s Environmental Sustainability Practice Maturity Score Percentage of Institutional Environmental Sustainability Initiatives Supported by the Central IT Organization Type of Support Mean* N Std. Deviation Low (1.00–2.49) 65.3% 78 0.311 Medium (2.50–3.50) 76.0% 141 0.274 Providing Technical Solutions/Services High (3.51–5.00) 82.9% 38 0.213 Total 73.8% 257 0.283 Low (1.00–2.49) 47.5% 78 0.337 Medium (2.50–3.50) 61.0% 139 0.302 Educating Other Departments about Initiative High (3.51–5.00) 76.7% 38 0.208 Total 59.2% 255 0.315 *Scale: 0–100% 170 Green IT in Higher Education ECAR Research Study 2, 2010 Table C-3. Supplement to Table 9-3: In Past 12 Months, Institution Has Significantly Changed Its Activities to Become More Environmentally Responsible, by Institution Is Actively Engaged In Environmental Sustainability Initiatives Institutional ES Initiative Minimize Growth in Electrical Energy Use Business Activities Mean* N Std. Deviation No 2.78 40 0.920 Yes 3.49 181 0.779 Total 3.36 221 0.849 Instructional Activities No 2.62 39 0.782 Yes 3.15 176 0.824 Total 3.06 215 0.841 Research Activities No Yes No Significant Association Total Business Activities Purchase EPEAT Products No Mean* N Std. Deviation 3.09 99 0.846 Yes 3.57 79 0.858 Total 3.30 178 0.882 Instructional Activities No 2.76 95 0.808 Yes 3.29 76 0.830 Total 2.99 171 0.857 Research Activities No 2.68 56 0.834 Yes 3.16 44 0.861 Total 2.89 100 0.875 Business Activities Adopt Alternative Sources of Electrical Power Mean* N Std. Deviation No 3.09 117 0.847 Yes 3.66 87 0.760 Total 3.33 204 0.857 No 2.88 Instructional Activities 115 0.850 Yes 3.23 86 0.792 Total 3.03 201 0.842 Research Activities No 2.75 67 0.910 Yes 3.23 52 0.783 Total 2.96 119 0.887 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree 171 Green IT in Higher Education ECAR Research Study 2, 2010 Table C-4. Supplement to Figure 9-2: In Past 12 Months, Institution Has Significantly Changed Activities to Become More Environmentally Responsible, by Institutional and Central IT Environmental Sustainability Practice Maturity Scores Business Activities Institutional ES Practice Maturity Score Mean* N Std. Deviation Low (1.00–2.49) 2.96 55 0.962 Medium (2.50–3.50) 3.26 102 0.703 High (3.51–5.00) 3.75 79 0.742 Total 3.36 236 0.836 Low (1.00–2.49) 2.58 52 0.893 Medium (2.50–3.50) 2.99 102 0.751 Instructional Activities High (3.51–5.00) 3.43 75 0.738 Total 3.04 229 0.839 Low (1.00–2.49) 2.23 26 0.908 Medium (2.50–3.50) 3.00 60 0.736 Research Activities High (3.51–5.00) 3.25 51 0.771 Total 2.95 137 0.860 Business Activities Central IT ES Practice Maturity Score Mean* N Std. Deviation Low (1.00–2.49) 2.92 74 0.824 Medium (2.50–3.50) 3.48 131 0.807 High (3.51–5.00) 3.70 37 0.661 Total 3.34 242 0.841 Instructional Activities Low (1.00–2.49) 2.63 67 0.795 Medium (2.50–3.50) 3.15 131 0.786 High (3.51–5.00) 3.44 36 0.809 Total 3.04 234 0.838 Research Activities Low (1.00–2.49) 2.61 41 0.862 Medium (2.50–3.50) 2.99 75 0.830 High (3.51–5.00) 3.41 22 0.734 Total 2.94 138 0.861 *Scale: 1 = strongly disagree, 2 = disagree, 3 = neutral, 4 = agree, 5 = strongly agree 172 Green IT in Higher Education ECAR Research Study 2, 2010 Appendix D Bibliography Albrecht, Robert, and Judith A. Pirani. “Adelphi University: Implementing a Holistic Green IT Strategy to Create Institutional Engagement” (Case Study 2, 2010). Boulder, CO: EDUCAUSE Center for Applied Research, forthcoming, available from http://www.educause.edu/ecar. Albrecht, Robert, and Judith A. Pirani. “BCNET: Building a Multi-Institutional Shared Green Data Center” (Case Study 3, 2010). Boulder, CO: EDUCAUSE Center for Applied Research, forthcoming, available from http://www.educause .edu/ecar. Arroway, Pam, and Bhawna Sharma. EDUCAUSE Core Data Service Fiscal Year 2008 Summary Report. EDUCAUSE, October 2009. http://net.educause.edu/apps/coredata/reports/2008/. Askren, Mark, Donald Spicer, and Wendell Brase (moderator). “Green IT: Conscience or Wallet?” Point/ Counterpoint session, EDUCAUSE Annual Conference 2009. Denver, CO. http://www.educause.edu/E09+Hybrid/ EDUCAUSE2009FacetoFaceConferen/GreenITConscienceorWallet/175840. Association for the Advancement of Sustainability in Higher Education. Implementation Guide (for the American College & University Presidents’ Climate Commitment). http://www2.presidentsclimatecommitment.org/pdf/ ACUPCC_IG_Final.pdf. Association for the Advancement of Sustainability in Higher Education. Mission and History (of the American College & University Presidents’ Climate Commitment). http://www.presidentsclimatecommitment.org/about/mission-history. Association for the Advancement of Sustainability in Higher Education. “Sustainability Tracking Assessment and Rating System.” http://stars.aashe.org/. Association for the Advancement of Sustainability in Higher Education. Signatories (of the American College & University Presidents’ Climate Commitment). http://www.presidentsclimatecommitment.org/html/signatories.php. Association for the Advancement of Sustainability in Higher Education. Technical Manual (for the Sustainability Tracking, Assessment, and Rating System). http://www.aashe.org/files/documents/STARS/STARS_1.0_Technical_Manual.pdf. BC Hydro. “Monitors.” Website. Vancouver, BC. http://www.bchydro.com/powersmart/technology_tips/buying_ guides/office_equipment/computer_monitors.html. Berl, Andreas, Erol Gelenbe, Marco di Girolamo, Giovanni Giuliani, Hermann de Meer, Minh Quan Dang, and Kostas Penticousis. “Energy-Efficient Cloud Computing.” The Computer Journal (July 28, 2009). http://comjnl .oxfordjournals.org/cgi/reprint/bxp080v1.pdf. Biden, Joe. “Progress Report: The Transformation to a Clean Energy Economy.” Memorandum for the President from the Vice President, December 15, 2009. http://www.whitehouse.gov/sites/default/files/administration-official/ vice_president_memo_on_clean_energy_economy.pdf. Bourianoff, George. “New Nano Logic Devices for the 2020 Time Frame.” Intel Nanotechnology Virtual Open House, October 22, 2004. http://download.intel.com/technology/silicon/nano-open-house-george-bourianoff.pdf. Brase, Wendell. “Fifty Questions: What Business and IT Officers Need to Know about Their Campus Carbon Emissions.” http://www.abs.uci.edu/FiftyQuestions.pdf. Brase, Wendell, and Mark Askren. “Does the Fiscal Crisis Mean Postponing Green IT Improvements?” EDUCAUSE Quarterly 32, no. 2 (2009). http://www.educause.edu/EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolum/ DoestheFiscalCrisisMeanPostpon/174586. ©2010 EDUCAUSE. Reproduction by permission only. 173 Green IT in Higher Education ECAR Research Study 2, 2010 ———. “Where Does Your Institution Stand?” EDUCAUSE Quarterly 32, no. 1 (2009), http://www.educause.edu/ EDUCAUSE+Quarterly/EDUCAUSEQuarterlyMagazineVolum/WhereDoesYourInstitutionStand/163861. Broder, John M. “Senators Want to Bar E.P.A. Greenhouse Gas Limits.” The New York Times, January 21, 2010. http:// www.nytimes.com/2010/01/22/science/earth/22climate.html. Carr, Nicholas. “Avatars Consume as Much Electricity as Brazilians.” Rough Type: Nicholas Carr’s Blog. December 5, 2006. http://www.roughtype.com/archives/2006/12/avatars_consume.php. Cisco Systems Inc. “British Business Counting Pennies, Not Carbon.” Press release, February 3, 2010. http://newsroom .cisco.com/dlls/2010/prod_020310.html?CMP=AF17154&vs_f=News@Cisco:+Press+Releases+and+Featur es&vs_p=News@Cisco:+Press+Releases+and+Features&vs_k=1. ———. “Why Cisco and Smart Grid?” White paper, 2010. http://www.cisco.com/web/about/citizenship/environment/ docs/sGrid_qa_c67_532319.pdf. ———. “Why IP Is the Right Foundation for the Smart Grid.” White paper, 2010. http://www.cisco.com/web/strategy/ docs/energy/c11-581079_wp.pdf. City of New York. PlaNYC website. http://www.nyc.gov/html/planyc2030/html/home/home.shtml. Climate Change 2007—The Physical Science Basis. Susan Solomon, Dahe Qin, Martin Manning, Melinda Marquis, Kristen Averyt, Melinda M. B. Tignor, Henry LeRoy Miller, Jr., and Zhenlin Chen, eds. (Contribution of Working Group I to the Fourth Assessment Report of the Intergovernmental Panel on Climate Change, February 5, 2007), http://www.ipcc-wg1.unibe.ch/publications/wg1-ar4/wg1-ar4.html. CMMI Product Team. Capability Maturity Model Integration (CMMI), Version 1.1 (Pittsburgh: Carnegie Mellon Software Engineering Institute, 2002). http://www.sei.cmu.edu/reports/02tr012.pdf. College Sustainability Report Card, The. http://www.greenreportcard.org/report-card-2010/indicators. Consumer Electronics Association. “The Energy and Greenhouse Gas Emissions Impact of Telecommuting and e-Commerce.” Final report to the CEA by TIAX LLC, July 2007. http://www.ce.org/Energy_and_Greenhouse_ Gas_Emissions_Impact_CEA_July_2007.pdf. Crooks, Ed. “Smart Grids, Dumb Customers?” Financial Times (September 30, 2009), http://blogs.ft.com/energysource/2009/09/30/smart-grids-dumb-customers/. Crosswell, Alan. “Green Data Center Program.” Paper presented at Internet2 conference, October 2009. http://www .internet2.edu/presentations/fall09/20091006-green-crosswell.pdf. Dignan, Larry. “Signs of Armageddon: We’re Worrying about CO2 Emissions of a Google Search.” ZDNET: Between the Lines Blog, January 12, 2009. http://blogs.zdnet.com/BTL/?p=11435. EDUCAUSE. “The Role of IT in Campus Sustainability Efforts.” White paper, January 2009. http://net.educause.edu/ ir/library/pdf/PUB9003.pdf. Fan, Xiaobo, Wolf-Dietrich Weber, and Luiz André Barroso. “Power Provisioning for a Warehouse-Sized Computer.” Paper presented at the 34th Annual International Symposium on Computer Architecture, San Diego, California, June 9–13, 2007. (Association for Computing Machinery, New York): 13–23. http://doi.acm .org/10.1145/1250662.1250665. Fehrenbacher, Katie. “Net Sucks Up More Power, but Also More Energy Efficient.” Earth2Tech GigaOm Blog, January 23, 2009. http://earth2tech.com/2009/01/23/Internet-power-growing-but-becoming-more-energy-efficient/. Gardiner, Brian. “IDF: Gordon Moore Predicts End of Moore’s Law (Again).” Wired, September 18, 2007. http://www .wired.com/epicenter/2007/09/idf-gordon-mo-1/. Gartner Inc. “Gartner Estimates ICT Industry Accounts for 2 Percent of Global CO2 Emissions.” Press release, April 26, 2007. http://www.gartner.com/it/page.jsp?id=503867. ———. Quoted in “Green IT: Corporate Strategies.” Business Week, February 2008. http://www.businessweek .com/innovate/content/feb2008/id20080211_204672.htm. General Electric Company. “GE Targets Net Zero Energy Homes by 2015.” Press release, July 14, 2009. http://files .gereports.com/wp-content/uploads/2009/07/net_zero_energy_home_rress_release.pdf. Goldstein, Philip J. Alternative IT Sourcing Strategies: From the Campus to the Cloud (Research Study 5, 2009). Boulder, CO: EDUCAUSE Center for Applied Research, 2009, available from http://www.educause.edu/ecar. Governor, James. “How Green Is the Cloud?” James Governor’s Monkchips, January 12, 2009. http://www.redmonk .com/jgovernor/2009/01/12/how-green-is-the-cloud/. Green Grid, The. “The Green Grid Data Center Power Efficiency Metrics: PUE and DCiE.” Metrics and Measurements White Paper, October 23, 2007. http://www.thegreengrid.org/en/Global/Content/white-papers/The-Green-GridData-Center-Power-Efficiency-Metrics-PUE-and-DCiE. GreenBiz.com. “IBM’s Smart Grid Test Run Cuts Power Use by 15 Percent.” September 22, 2009. http://www.greenbiz .com/news/2009/09/22/ibms-smart-grid-test-run-cuts-power-use-15-percent. 174 Green IT in Higher Education ECAR Research Study 2, 2010 Griggs, Jessica. “Computer Chips Give New Spin on Saving Energy.” New Scientist, November 21, 2008. http://www .newscientist.com/article/mg20026836.200-computer-chips-give-new-spin-on-saving-energy.html. Gruener, Wolfgang. “Moore’s Law to Die at 18 nm, Analysts Predict.” TG Daily, June 16, 2009. http://www.tgdaily .com/content/view/42874/135/. Hignite, Karla. “Low-Carbon Computing.” EDUCAUSE Review 44, no. 6 (November/December 2009): 34–51. http://www .educause.edu/EDUCAUSE+Review/EDUCAUSEReviewMagazineVolume44/LowCarbonComputing/185219. ———. Practical Guide to Reducing the Campus Carbon Footprint, APPA Center for Facilities Research, 2008. http:// www2.presidentsclimatecommitment.org/html/documents/FINAL09APPASustainabilityGuide.pdf. Holdren, John P. “Global Climate Disruption: What Do We Know? What Should We Do?” John F. Kennedy Jr. Forum, Belfer Center for Science and International Affairs, John F. Kennedy School of Government, Harvard University, November 6, 2007. http://belfercenter.ksg.harvard.edu/publication/17661/global_climate_disruption.html. IBM Corp. “Smarter Power for a Smarter Planet.” IBM Smart Grid—Visions. http://www.ibm.com/smarterplanet/us/ en/smart_grid/visions/index.html. Ingram, Mathew. “Dematerialization: Noble Goal, Ignoble Pitfalls.” Internet Evolution Blog, April 30, 2009. http:// www.Internetevolution.com/author.asp?section_id=539&doc_id=176121. International Energy Agency. “How the Energy Sector Can Deliver on a Climate Agreement in Copenhagen.” October 2009. http://www.iea.org/weo/docs/weo2009/climate_change_excerpt.pdf. International Organization for Standardization. “ISO 14000 essentials.” http://www.iso.org/iso/iso_catalogue/ management_standards/iso_9000_iso_14000/iso_14000_essentials.htm. Japra, Nikita, and Richard Roth. “Nations Not ‘United in Action’ at Copenhagen, U.N. Chief Says.” CNN, December 21, 2009. http://www.cnn.com/2009/WORLD/europe/12/21/denmark.un.climate.change/index.html. Kanellow, Michael. “Intel Scientists Find Wall for Moore’s Law.” CNET News, December 1, 2003. http://news.cnet .com/2100-1008-5112061.html. Karayi, Sumir. PC Energy Report 2009. http://www.climatesaverscomputing.org/docs/1E_PC_Energy_Report_ 2009_US.pdf. Katz, Randy H. “Tech Titans Building Boom.” IEEE Spectrum, February 2009. http://www.spectrum.ieee.org/greentech/buildings/tech-titans-building-boom/0. Kavcic, Robert. “Recession Playbook: How Low Will Stocks Go?” Focus (February 1, 2008): 5. (BMO Capital Markets; Montreal, Quebec.) http://www.bmonesbittburns.com/economics/focus/20080201/feature.pdf. Kitou, Erasmia, and Arpad Horvath. “Energy-Related Emissions from Telework.” Environmental Science & Technology 37, no. 16 (2003): 3467–3475. http://pubs.acs.org/doi/abs/10.1021/es025849p. Leake, Jonathan, and Richard Woods. “Revealed: the Environmental Impact of Google Searches.” (Original article “Google and You’ll Damage the Planet,” renamed with clarification added January 16, 2009). The Sunday Times, January 16, 2009. http://technology.timesonline.co.uk/tol/news/tech_and_web/article5489134.ece. Marks, Paul. “World’s Communications Network Due an Energy Diet.” New Scientist (January 12, 2010). http://www .newscientist.com/article/dn18377-worlds-communications-network-due-an-energy-diet.html. McCormick, Alexander C. The Carnegie Classification of Institutions of Higher Education, 2000 Edition (Menlo Park, CA: The Carnegie Foundation for the Advancement of Teaching, 2000). Mingay, Simon. Sustainability and Green IT: A National Policy Perspective. Gartner Inc. Publication ID Number G00167704, June 1, 2009. Muir, John. My First Summer in the Sierra, 1911. http://www.sierraclub.org/john_muir_exhibit /writings/ my_first_summer_in_the_sierra/. Netcraft. “November 2006 Web Server Survey.” November 1, 2006. http://news.netcraft.com/archives/2006/11/01/ november_2006_web_server_survey.html. North Carolina Solar Center, North Carolina State University, College of Engineering. Database of State Incentives for Renewables and Efficiency, http://www.dsireusa.org/. Nusca, Andrew. “In New Patents, Apple Explores ‘Intelligent Power Monitoring,’ Mood-Sensing Media.” Smart Planet, January 19, 2010. http://www.smartplanet.com/business/blog/smart-takes/new-apple-patents-show-intelligentpower-monitoring-mood-sensing-ability/3369/. Oblinger, Diana G., and John Walda. “Making the Case for ROI in Sustainable IT Projects.” EDUCAUSE Review 44, no. 6 (November/December 2009): 6–7. http://www.educause.edu/EDUCAUSE%2BReview/ EDUCAUSEReviewMagazineVolume44/MakingtheCaseforROIinSustainab/185232. Official Google Blog, The. “Powering a Google search.” January 11, 2009. http://googleblog.blogspot.com/2009/01/ powering-google-search.html. 175 Green IT in Higher Education ECAR Research Study 2, 2010 Princeton Review. “Green Ratings.” http://www.princetonreview.com/green/press-release.aspx. Roberts, Sam. “In 2025, India to Pass China in Population, U.S. Estimates.” The New York Times, December 15, 2009. http://www.nytimes.com/2009/12/16/world/asia/16census.html. Rowsell-Jones, Andy, and Simon Mingay. “Going Green: The CIO’s Role in Enterprisewide Environmental Sustainability” (executive summary), Gartner EXP Premier, May 2008 (Stamford, CT: Gartner Inc.) http://www.gartner.com/ resources/157800/157868/executive_summary_going_gree_157868.pdf. Scheihing, Paul. “DOE Data Center Efficiency Program.” Presentation dated April 2009. http://www1.eere.energy .gov/industry/saveenergynow/pdfs/doe_data_centers_presentation.pdf. Sheehan, Mark. “Considering Thin Client Computing for Higher Education.” CAUSE/EFFECT 21, no. 3, (1998). http:// net.educause.edu/ir/library/html/cem/cem98/cem9832.html. SmartGridNews.com. “Smart Grid Standards Done Right.” September 11, 2008. http://www.smartgridnews.com/ artman/publish/grid_research/Smart_Grid_Standards_Done_Right.html. Socolof, Maria Leet, Jonathan G. Overly, Lori E. Kincaid, and Jack R. Geibig. Desktop Computer Displays: A Life-Cycle Assessment, vol. 1. University of Tennessee Center for Clean Products and Clean Technologies, December 2001. http://www.p2pays.org/ref/18/17721/lca/ExecSummary.pdf. Socolof, Maria Leet, Jonathan G. Overly, Lori E. Kincaid, and Jack R. Geibig. “Toxicological and Ecotoxicological Investigations of Liquid Crystals; Disposal of LCDs.” Presentation. September 2002. Merck KGaA. http://web .archive.org/web/20071221080211/http://www.merck.de/servlet/PB/show/1111930/Vortrag_Tox+092002.pdf. St. Arnaud, Bill, Larry Smarr, Jerry Sheehan, and Tom DeFanti. “Campuses as Living Laboratories for the Greener Future.” EDUCAUSE Review 44, no. 6 (November/December 2009): http://www.educause.edu/EDUCAUSE+Review/ EDUCAUSEReviewMagazineVolume44/CampusesasLivingLaboratoriesfo/185217. ———. “Climate Change and Higher Education.” EDUCAUSE Review 44, no. 6 (November/December 2009). http://www.educause.edu/EDUCAUSE+Review/EDUCAUSEReviewMagazineVolume44/Climate ChangeandHigherEducatio/185218. St. John, Jeff. “GE Unveils Net Zero Energy Home Strategy.” July 14, 2009, Greentechgrid: Home Area Networks. http://www.greentechmedia.com/articles/read/ge-unveils-net-zero-energy-home-strategy/. Sutherland, Graeme. “Is That 7g or 0.2g CO2 per Google Search?” Nodestone.com, February 9, 2009. http://nodestone .com/2009/02/09/is-that-7g-or-02g-co2-per-search/. Taylor, Cody, and Jonathan Koomey. “Estimating Energy Use and Greenhouse Gas Emissions of Internet Advertising.” Working paper prepared for IMC2, February 14, 2008. http://www.imc2.com/Documents/CarbonEmissions.pdf. U.S. Census Bureau. “China’s Population to Peak at 1.4 Billion Around 2026; Census Bureau Projects India to Become Most Populous Country in 2025.” Press release, December 15, 2009. http://www.census.gov/Press-Release/www/ releases/archives/international_population/014499.html. U.S. Department of Energy. Annual Energy Review, 2008. Washington, DC. http://www.eia.doe.gov/aer/pdf/aer.pdf. ———. The Smart Grid: An Introduction. Washington, DC, 2008. http://www.oe.energy.gov/DocumentsandMedia/ DOE_SG_Book_Single_Pages(1).pdf. ———. Annual Energy Outlook Early Release Overview. Report #DOE/EIA-0383(2009), December 14, 2009. http:// www.eia.doe.gov/oiaf/aeo/overview.html#elecgen. ———. “U.S. Retail Gasoline Historical Prices.” Washington, DC. http://www.eia.doe.gov/oil_gas/petroleum/ data_publications/wrgp/mogas_history.html. U.S. Environmental Protection Agency. “Climate Change.” Website. http://www.epa.gov/climatechange/index.html. ———. Life Cycle Assessment of Desktop Computer Displays: Summary of Results, EPA/744-R-01-005 (March 2002): 40 pp., p. 30, http://www.epa.gov/dfe/pubs/comp-dic/lca-sum/ques8.pdf. ———. “Repor t to Congress on Ser ver and Data Center Energy Efficienc y,” Public L aw 109 - 431. ENERGY STAR Program, August 2, 2007. http://www.energystar.gov/index.cfm?c=prod_development .server_efficiency#epa. U.S. Green Building Council. “LEED Rating Systems.” Website. http:// w w w.usgbc.org / DisplayPage .aspx?CMSPageID=222. U.S. National Aeronautic and Space Administration. “2009: Second Warmest Year on Record; End of Warmest Decade.” January 21, 2010. http://www.nasa.gov/topics/earth/features/temp-analysis-2009.html. University of California, Irvine. “UCI CRT Replacement Program Introduction and Application.” June 2008. http:// www.fm.uci.edu/images/CRT_ReplacementProgramIntro+Appplication&RulesR1.pdf. University of Minnesota. “Minnesota Internet Traffic Study.” Website. http://www.dtc.umn.edu/mints/home.php. 176 Green IT in Higher Education ECAR Research Study 2, 2010 Varon, Elana. “Why Green IT Is Bet ter IT.” March 28, 20 07. ht tp: // w w w.cio.com /ar ticle /10 0557/ Why_Green_IT_is_Better_IT. Warfield, Bob. “Preposterous Stories Make for Good BS Indicators.” SmoothSpan Blog, January 13, 2009. http:// smoothspan.wordpress.com/2009/01/13/preposterous-stories-make-for-good-bs-indicators/. Weber, Christopher L., Jonathan G. Koomey, and H. Scott Matthews. The Energy and Climate Change Impacts of Different Music Delivery Methods. Final report to Microsoft Corporation and Intel Corporation, August 17, 2009. http://download.intel.com/pressroom/pdf/CDsvsdownloadsrelease.pdf. Wheeland, Matthew. “Simple Data Center Best Practices Can Cut Energy Use by 20 Percent.” October 29, 2009. (Greener World Media, Inc., Oakland, CA.) http://www.greenercomputing.com/blog/2009/10/29/simple-datacenter-best-practices-can-cut-energy-use-20-percent. WhiteHouse.gov. “Issues: Energy and the Environment.” Website. http://www.whitehouse.gov/issues/energy-andenvironment. World Coal Institute. “Coal Statistics.” September 2009, http://www.worldcoal.org/resources/coal-statistics/. Zyga, Lisa. “Near-Threshold Computing Could Enable up to 100x Reduction in Power Consumption.” PhysOrg.com, February 17, 2010. http://www.physorg.com/news185621560.html. 177