SPR-3300f / SPR-4000f /
SPR-6500f / SPR-8000f /
SPR-12000f
USA Operating Instructions
Inverter for grid-connected
photovoltaic systems
42,0426,0073,EA
012008
SunPower
Dear SunPower Corp. Customer,
Introduction
Thank you for choosing SunPower - and congratulations on your new,
high-quality, hightech SunPower product. This introduction should provide
you with general information about the equipment. Please read it carefully
to learn about the many great features of your new SunPower product.
This is the best way to get the most out of all the advantages that it has to
offer.
Please also note the safety information and the safety precautions for the
product installation location. Following all product instructions will ensure
long-lasting quality and reliability. And these are the essential ingredients
for outstanding results.
SunPower
SunPower
IMPORTANT SAFETY
INSTRUCTIONS
SAVE THESE INSTRUCTIONS
General
This manual contains important instructions for the SunPower SPRf inverter, that must be followed during installation and maintenance of the inverter.
The SunPower SPRf inverter is designed and tested according to international safety requirements, but as with all electrical and electronic equipment, certain precautions must be observed when installing and/or operating the SunPower SPRf inverter.
To reduce the risk of personal injury and to ensure the safe installation
and operation of the SunPower SPRf inverter, you must carefully read
and follow all instructions and safety instructions in this manual.
Safety Instructions
The following section “Safety Instructions“ contains different Warnings. A
Warning describes a hazard to equipment or personnel. It calls attention
to a procedure or practice, which, if not correctly performed or adhered to,
could result in damage to or destruction of part or all of the SunPower
SPRf inverter and/or other equipment connected to the SunPower SPRf
inverter or personal injury.
Electrical
installations
All electrical installations must be made in accordance with the National
Electrical Code, ANSI/NFPA 70, and any other codes and regulations
applicable to the installation site.
For installations in Canada the installations must be done in accordance
with applicable Canadian standards.
SunPower
SunPower
Safety Instructions
DANGER!
WARNING!
CAUTION!
“DANGER!“ indicates an imminently hazardous situation which, if not
avoided, will result in death or serious injury.
“WARNING!“ indicates a potentially hazardous situation which, if not
avoided, will result in death or serious injury.
“CAUTION!“ indicates a potentially harmful situation which, if not avoided,
may result in minor and moderate injury or property damage.
NOTE
“NOTE“ indicates a situation which could adversely affect work results and
may cause damage to equipment.
Important
“Important“ indicates practical tips and other useful information. It is not a
signal word for a harmful or dangerous situation.
Please pay special attention when one of the above symbols appears in the
manual.
General
This equipment has been manufactured using state-of-the-art technology
and in accordance with general safety regulations. However, incorrect
operation or misuse may endanger:
- the life and well-being of the operator or third parties
- the equipment and other property of the owner/operator
- the efficient operation of the equipment.
All persons involved with equipment startup, service and maintenance must:
- be suitably qualified
- be familiar with electrical installations
- have completely read and followed these operating instructions
The operating instructions must be available at the equipment location at all
times. In addition to the operating instructions, all applicable local rules and
regulations regarding accident prevention and environmental protection must
also be followed.
I
SunPower
General
(continued)
All safety instructions and warning signs on the equipment itself:
- must be maintained in legible condition
- must not be damaged
- must not be removed
- must not be covered or painted over
For information about where the safety instructions and warning signs are
located on the equipment, please refer to the “General“ section of your
equipment’s operating instructions.
Any equipment malfunctions which might impair safety must be remedied
immediately before the device is turned on.
Your safety is at stake.
Intended Use
The equipment may only be operated in compliance with its intended use.
Any other purpose does not constitute intended use. The manufacturer is not
responsible for any damages resulting from unintended use.
Intended use also includes:
- reading and complying with all general information as well as safety
information and warnings from the operating instructions
- compliance with all inspection and maintenance requirements
- installation as per operating instructions
Where appropriate, the following guidelines should also be applied:
- Utility company regulations regarding grid feed-in
- Information from solar module manufacturer
Ambient Conditions
Operation and/or storage of the device outside of the stipulated range does
not constitute intended use. The manufacturer is not responsible for any
damages resulting from unintended use.
Please refer to the technical data in your operating instructions for information about permitted ambient conditions.
Qualified Personnel
The service information in these operating instructions is only intended for
qualified personnel. An electrical shock can be fatal. Please do not carry out
any activities other than those referred to in the documentation even if you
are suitably qualified.
All cables and wires must be secured, undamaged, insulated and adequately
dimensioned. Loose connections, scorched, damaged or under-dimensioned
cables and wires must be repaired immediately by an authorized specialist.
II
SunPower
Qualified Personnel
(continued)
Maintenance and repair may only be carried out by an authorized specialist.
The use of third-party parts does not guarantee that they were designed and
manufactured according to operational demands and safety requirements.
Use only original spare parts (also applies to standard parts).
Do not carry out any alterations, installations or modifications to the device
without first obtaining the manufacturer’s permission.
Immediately replace any components that are not in perfect condition.
Safety Precautions at Equipment
Location
When installing devices with air vents, make sure that cool air can flow freely through the
vents unobstructed. The device should only be operated in accordance with the protection class listed on the rating plate.
EMC Precautions
Care must be taken during installation to ensure that there is no electromagnetic interference with electrical and electronic equipment.
Electrical Installations
Electrical installations may only be carried out in accordance with relevant
national and local standards and regulations.
ESD Precautions
Danger of damage to electronic components due to electrostatic discharge.
Take appropriate ESD precautions when replacing and installing components.
Safety Precautions in NormalOperation
The device should only be operated when all safety equipment is fully functional. If safety equipment is not fully functional, there is a danger to:
- the life and well-being of the operator or third parties
- the equipment and other property of the owner/operator
- the efficient operation of the equipment
Safety equipment that is not fully functional must be repaired by an authorized specialist before the device is turned on.
Never bypass or disable safety equipment.
III
SunPower
Safety Markings
Equipment with the CE marking fulfils the basic requirements of the Guideline Governing Low-Voltage and Electromagnetic Compatibility. (For more
information, please see the attachment and/or the “Technical Data“ section in
your documentation).
Disposal
This device should not be disposed of in residential waste.
To comply with National Directives on Waste Electrical and Electronic Equipment and its implementation as national law, electrical equipment that has
reached the end of its life must be collected separately and returned to an
approved recycling facility. Any device that you no longer require must be
returned to your dealer or you must find an approved collection and recycling
facility in your area.
Ignoring this Directive may have adverse affects on the environment and
your health.
Data Security
The user is responsible for backing up data relating to changes made to
factory settings. The manufacturer will not accept liability if personal settings
are deleted.
Copyright
The manufacturer maintains the copyright to these operating instructions.
Text and illustrations are technically correct at the time of going to print. The
right to make modifications is reserved. The contents of the operating instructions shall not provide the basis for any claims whatsoever on the part
of the purchaser. We would be grateful for any comments or suggestions
regarding improvements and/or error corrections for the operating instructions.
IV
SunPower
Table of Contents
General Information
5
Protection of persons and equipment ................................................................................ 7
Safety............................................................................................................................. 7
Protection of persons and equipment ............................................................................ 7
Galvanic isolation ........................................................................................................... 7
Monitoring the grid ......................................................................................................... 7
Information for Field adjustable trip points ..................................................................... 8
FCC Compliance ........................................................................................................... 8
Ground Fault Detector / Interruptor ................................................................................ 8
Standards and Regulations ............................................................................................ 8
Product listings and compliance .................................................................................... 8
The SunPower SPRf Inverter in the PV System ................................................................ 9
General information ....................................................................................................... 9
Tasks.............................................................................................................................. 9
Converting DC into AC current....................................................................................... 9
Fully automatic operation management ......................................................................... 9
Display function and data communication ................................................................... 10
System Upgrades ........................................................................................................ 10
Forced ventilation ........................................................................................................ 10
Power Derating ............................................................................................................ 10
Installation and Startup
11
SunPower SPRf Inverter Installation and Connection ......................................................
Safety...........................................................................................................................
SunPower SPRf Inverter Construction.........................................................................
Connection Diagramm .................................................................................................
Overview ......................................................................................................................
SunPower SPRf Inverter Connection Options .................................................................
SunPower SPRf Inverter Connection Options .............................................................
Knockouts on the SunPower SPRf Inverter .....................................................................
General ........................................................................................................................
Knockouts for Wire Inputs............................................................................................
Choosing the Location .....................................................................................................
Choosing the location general .....................................................................................
Choosing a Location for Inside Installation ..................................................................
Choosing a Location for Outside Installation ...............................................................
SunPower SPRf Inverter Installation ................................................................................
General ........................................................................................................................
Assembling the Wall Bracket .......................................................................................
Recommended Screws for Wall Bracket Assembly .....................................................
Attaching the Wall Bracket - Mounting height ..............................................................
Attaching the Wall Bracket to a Concrete or Brick Wall ...............................................
Attaching the Wall Bracket to a Wooden Wall .............................................................
Attaching the Wall Bracket to a Metal Carrier ..............................................................
SunPower SPRf Inverter Installation............................................................................
Installation of Several Inverters....................................................................................
1
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24
SunPower
Connecting the SunPower SPRf Inverter to the Utility Grid (AC) .....................................
Overview of Available Power Grids ..............................................................................
Monitoring the Grid ......................................................................................................
Schemes with more than one inverter .........................................................................
AC-side and Grounding Terminals ...............................................................................
Cross Section of AC Wires ..........................................................................................
Safety...........................................................................................................................
Connecting the SunPower SPRf Inverter to the Utility Grid (AC) .................................
Connecting Grounding Electrode Wire ........................................................................
Recommendation for the AC-side over current protection ...........................................
Additional External AC and/or DC Disconnect .............................................................
Connecting Solar Module Strings to the SunPower SPRf Inverter (DC) ..........................
General Information About Solar Modules ...................................................................
Safety...........................................................................................................................
DC-Terminals ...............................................................................................................
Overview ......................................................................................................................
Connecting Solar Module Strings .....................................................................................
Wire Cross Section of Solar Module Strings ................................................................
Connecting Solar Module Strings ................................................................................
Inserting String fuses into the SunPower SPRf Inverter ..............................................
Criteria for the Proper Selection of String Fuses ..............................................................
DC disconnect requirements........................................................................................
General ........................................................................................................................
Criteria for the Proper Selection of String Fuses .........................................................
Effects of using underrated fuses ................................................................................
Fuse Recommendations - Application Example ..........................................................
Fuses ...........................................................................................................................
Solar Module Grounding ..................................................................................................
General ........................................................................................................................
Safety...........................................................................................................................
Attaching Power Stage Sets and Closing the SunPower SPRf Inverter ...........................
Preparation ..................................................................................................................
Opening the SunPower SPRf Inverter for Service/Maintenance .................................
Attaching Power Stage Sets And Closing the SunPower SPRf Inverter ......................
Start up Operation ............................................................................................................
Factory pre-set configuration .......................................................................................
Requirements for Starting up Operation ......................................................................
Start up Operation ........................................................................................................
Selecting the utility grid ................................................................................................
Startup Phase at Startup Operation .............................................................................
Operation
25
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Product description SunPower SPRf inverter ..................................................................
Keys and Symbols .......................................................................................................
Display .........................................................................................................................
Startup phase ...............................................................................................................
Test Procedure.............................................................................................................
Operating Status LED ..................................................................................................
2
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SunPower
Operating scheme - the Display .......................................................................................
Activating .....................................................................................................................
Display Illumination ......................................................................................................
Accessing Menus .........................................................................................................
Selecting a display mode .............................................................................................
Scrolling Between Display functions ............................................................................
Overview of Display Values .........................................................................................
‘N.A.’ – Display value not available ..............................................................................
Display Modes .................................................................................................................
Display Modes .............................................................................................................
Overview ......................................................................................................................
Within display mode ‘Now’ displayed data .......................................................................
Selecting display mode ‘Now’ ......................................................................................
Within display mode ‘Now’ displayed data ...................................................................
Within display modes ‘Day / Total’ displayed data............................................................
General ........................................................................................................................
Selecting display modes ‘Day / Total’ ...........................................................................
Within display modes ‘Day / Total’ displayed data .......................................................
The Setup Menu ..............................................................................................................
Default Settings ...........................................................................................................
Enter the Setup Menu ..................................................................................................
Scrolling among menu items .......................................................................................
Menu Items in the Setup Menu ....................................................................................
Setting and Displaying Menu Items..................................................................................
Menu Items Settings - General ....................................................................................
Setting Menu Item ‘Standby’ ........................................................................................
Setting menu item ‘CONTRast’ ....................................................................................
Setting menu item ‘LIGHTmode’..................................................................................
Setting menu item ‘CASH’ ...........................................................................................
Setting menu item ‘CO2’ ..............................................................................................
Setting menu item ‘YIELD’ ...........................................................................................
Setting menu item ‘IG-NR’ ...........................................................................................
Displaying menu item ‘DATcom’...................................................................................
Displaying menu item ‘STATEps’ .................................................................................
Displaying menu item ‘VERSIon’ .................................................................................
Troubleshooting and Maintenance
57
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Status Diagnosis and Troubleshooting ............................................................................. 87
Displaying Status Codes ............................................................................................. 87
Normal operation status codes .................................................................................... 87
Total failure .................................................................................................................. 87
Status Codes on SunPower SPRf Inverter with several power stage sets .................. 88
Class 1 Status Codes .................................................................................................. 88
Class 2 Status Codes .................................................................................................. 90
Class 3 Status Codes .................................................................................................. 91
Class 4 Status Codes .................................................................................................. 93
Class 5 Status Codes ................................................................................................ 100
Customer Service ...................................................................................................... 102
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SunPower
Maintenance .................................................................................................................. 103
Safety......................................................................................................................... 103
General ...................................................................................................................... 103
Operation in Dusty Environments .............................................................................. 104
Opening SunPower SPRf Inverter for Service/Maintenance ..................................... 104
Replacing String Fuses .................................................................................................. 105
Safety......................................................................................................................... 105
Preparation ................................................................................................................ 105
Replacing String Fuses .............................................................................................. 106
Closing SunPower SPRf Inverter ............................................................................... 107
Replacing GFDI Fuse..................................................................................................... 108
Safety......................................................................................................................... 108
Preparation ................................................................................................................ 108
Replacing GFDI Fuse ................................................................................................ 109
Closing SunPower SPRf Inverter ................................................................................ 110
Appendix
111
Technical Data ................................................................................................................ 113
SunPower SPR-3300f ................................................................................................. 113
SunPower SPR-4000f ................................................................................................. 115
SunPower SPR-6500f ................................................................................................. 117
SunPower SPR-8000f ................................................................................................. 119
SunPower SPR-12000f.............................................................................................. 121
Field Adjustable Trip Points ....................................................................................... 123
Relevant Standards and Directives ................................................................................ 124
Relevant Standards and Directives ............................................................................ 124
Grid Failure ................................................................................................................ 124
4
SunPower
General Information
5
SunPower
6
SunPower
Protection of persons and equipment
Safety
WARNING! An electrical shock can be fatal. Danger from grid
voltage and DC voltage from solar modules.
- The connection area should only be opened by a licensed
electrician.
- The separate power stage set area should only be disconnected from the connection area after first being disconnected from the grid power.
- The separate power stage set area should only be opened
by service personnel trained by SunPower Corp.
Never work with live wires! Prior to all connection work, make
sure that the AC and DC wires are not charged.
WARNING! Incorrect operation and work performed incorrectly
can cause serious injury & damage! Only qualified staff are
authorized to install your SunPower SPRf inverter and only
within the scope of the respective technical regulations. Do not
start operation or carry out maintenance work before you have
read the chapter ‘Safety Instructions’!
Protection of
persons and
equipment
The design and function of the SunPower SPRf inverter offers a maximum level of safety, both during installation as well as in operation.
The SunPower SPRf inverter provides operator and equipment protection
through:
a) galvanic isolation
b) monitoring the grid
Galvanic isolation
The SunPower SPRf inverter is equipped with a high frequency transformer that ensures galvanic isolation between the DC side and the grid,
thus ensuring the highest possible safety.
Monitoring the
grid
Whenever conditions in the electric grid are inconsistent with standard
conditions (for example grid switch-off, interruption, etc.), your SunPower
SPRf inverter will immediately stop operating and interrupt the supply of
power into the grid.
7
SunPower
Monitoring the
grid
(continued)
Your SunPower SPRf inverter determines the grid’s status by:
- monitoring voltage
- monitoring frequency
- monitoring islanding conditions
Information
for Field adjustable trip
points
The SunPower SPRf inverter is provided with field adjustable trip points.
For further information please contact SunPower Corp. technical support
E-Mail: techsupport@sunpowercorp.com
FCC Compliance
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including
interference that may cause undesired operation.
Ground Fault
Detector /
Interruptor
The SunPower SPRf inverter is equipped with a ground fault detection
and interruption (GFDI) circuit as required by UL 1741 and the National
Electrical code.
Depending on the system configuration either the PV array’s negative or
positive conductor is connected to the grounding system in the inverter. If
a ground fault occurs in the DC wiring, the inverter disconnects from the
grid.
Standards and
Regulations
Your SunPower SPRf inverter complies with the requirements for the
following standards "Inverters, converters and controllers for use in independent power systems":
- UL1741-2005
- IEEE 1547-2003
- IEEE 1547.1
- ANSI / IEEE C62.41
- C22.2 No. 107.1-01 (Sep. 2001)
The ground-fault detection and interruption is in compliance with NEC 690
building code requirements.
Product listings and
compliance
The respective conformity declarations can be found in the appendix to
these operating instructions.
8
SunPower
The SunPower SPRf Inverter in the PV System
General information
The SunPower SPRf inverter is the highly complex link between solar
modules and the grid.
SunPower
SPRf inverter
Main AC
Load
Center
PV array
Energymeter
Tasks
The main tasks of the SunPower SPRf inverter include:
- Converting DC into AC current
- Fully automatic operation management
- Display function and data communication
Converting DC
into AC current
The SunPower SPRf inverter transforms the direct current generated by
the solar modules into alternating current. This alternating current is fed
into your home system or into the utility grid and synchronized with the
voltage that is used there.
Important The SunPower SPRf inverter has been designed exclusively
for use in grid connected photovoltaic systems. It cannot generate electric
power independent from the grid.
Fully automatic operation
management
The SunPower SPRf inverter is fully automatic. Starting at sunrise, as
soon as the solar modules generate enough power, the automatic control
unit starts monitoring voltage and frequency. As soon as there is a sufficient level of irradiance, your solar inverter starts feeding energy to the
grid.
The control system of the SunPower SPRf inverter ensures that the maximum possible power output is drawn from the solar modules at all times.
This function is called MPPT (Maximum Power Point Tracking).
9
SunPower
Fully automatic operation
management
(continued)
As dusk starts and there is no longer sufficient energy available to feed
power into the grid, the SunPower SPRf inverter shuts down the grid
connection completely and stops operating. All settings and data recorded
are saved.
Display function and data
communication
The display on the inverter is the interface between the inverter and the
operator. The design of the display is geared towards simple operation
and making system data available as long as the inverter operates.
The SunPower SPRf inverter is equipped with a basic logging function to
monitor minimum and maximum data on a daily and a cumulative basis.
These values are shown on the display.
There is also an option to allow the reading of the following weather data
on the display:
- two different temperature readings (for example, temperature at the
solar modules as well as the outside temperature)
- irradiance
A wide choice of data communication products allows for many possibilities of recording and viewing data.
System Upgrades
The SunPower SPRf inverter is designed for various system upgrades,
e.g.:
- Upgrades that enable SunPower SPRf inverter to communicate with
external system upgrades as well as other inverters
- Datalogger and modem interface, Ethernet/Internet connection (for
using a PC to record and manage data from your photovoltaic system)
Forced ventilation
The temperature controlled, variable speed fan with ball bearing support
of the SunPower SPRf inverter provides:
- optimal inverter cooling
- efficiency increases
- cooler components, thus improving service life
- least possible energy consumption and noise level
Power Derating
Should there be insufficient heat dissipation in spite of the fan operating at
maximum speed (for example inadequate heat transfer away from the
heat sinks) the power will be derated for protection of the SunPower SPRf
inverter.
Derating the power reduces the output of the SunPower SPRf inverter for
a short period sufficient to ensure that the temperature will not exceed the
admissible limit.
Your SunPower SPRf inverter will remain ready for operation as long as
possible without any interruption.
10
SunPower
Installation and Startup
11
SunPower
12
SunPower
SunPower SPRf Inverter Installation and Connection
Safety
WARNING! An electrical shock can be fatal. Danger from grid
voltage and DC voltage from solar modules.
- The connection area should only be opened by a licensed
electrician.
- The separate power stage set area should only be disconnected from the connection area after first being disconnected from the grid power.
- The separate power stage set area should only be opened
by service personnel trained by SunPower Corp.
Never work with live wires! Prior to all connection work, make
sure that the AC and DC wires are not charged.
WARNING! Incorrect operation and work performed incorrectly
can cause serious injury & damage! Only qualified staff are
authorized to install your SunPower SPRf inverter and only
within the scope of the respective technical regulations. Do not
start operation or carry out maintenance work before you have
read the chapter ‘Safety Instructions’!
SunPower
SPRf Inverter
Construction
The power stage set and the connection area are separated from
each other for delivery.
Po
we
Co
rs
nn
tag
ec
es
tio
et(
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rea
Connection area and power stage set on
the SunPower SPRf inverter
13
SunPower
Connection
Diagramm
DC -
SunPower SPRf inverter
DC terminal block
String fuses
L3***
L2
L1
N**
DC disconnect
Grounding terminal
Grounding electrode terminal *
DC +
PV frame ground
N
L1
L2
L3
Energymeter
AC distribution
panel
Lockable AC
disconnect
switch
Main grounding system
*
may be required by local authorities
** may be required depending on grid configuration
*** depending on inverter type
Overview
‘SunPower SPRf inverter Installation and Connection’ contains the following sections:
- SunPower SPRf inverter Connection Options
- Knockouts on the SunPower SPRf inverter
- Choosing the Location
- SunPower SPRf inverter Installation
- Connecting the SunPower SPRf inverter to the Utility Grid (AC)
- Connecting Solar Module Strings to the SunPower SPRf inverter (DC)
- Attaching Power Stage Sets and Closing the SunPower SPRf inverter
14
SunPower
SunPower SPRf Inverter Connection Options
SunPower
SPRf Inverter
Connection
Options
(1)(2) (3)
(4) (5) (6) (7) (8)
(9)
(10)
(16)
(15) (14)
(13)
(12) (11)
Connections on the SunPower SPRf inverter
Item
Description
(1)
Jumper slot SMON
(2)
DC- main switch wire
(3)
6 x fuse holder with fuse cover, for stringfuses
(4)
Jumper slot SMOFF
(5)
Plug-in card IG Brain
(6)
Plug-in card ‘Com Card’
(7)
Open card slot
(8)
Plug-in card NL-MON
Only at SunPower SPR-12000f WYE 277: open card slot
(9)
DC+ main switch wire
(10)
6 DC+ terminals
(11)
fuse holder with fuse cover, for GFDI-fuse
15
SunPower
SunPower
SPRf Inverter
Connection
Options
(continued)
Item
Description
(12)
AC-side terminals
(13)
3 x grounding terminals
(14)
Strain relief for solar module strings
(15)
6 DC- terminals
(16)
DC main switch
16
SunPower
Knockouts on the SunPower SPRf Inverter
General
The SunPower SPRf inverter contains several knockouts of different
sizes. When knocked out, the openings are used for the inputs of various
wires.
Knockouts for
Wire Inputs
(1)
(1)
(3) (2)
(2) (3)
Knockouts on the righthand side
Knockouts on the lefthand side
(6)
(2)
(5) (1) (4) (3)
Knockouts on the underside
(1) (5)(7) (3) (4)
Knockouts on the backside
Item
Description
(1)
Knockout, diameter 3/4 in. / 1 in.
e.g. for DC wire, surge arrester
(2)
Knockout, diameter 1/2 in. / 3/4 in.
only for data wires
(3)
Knockout, diameter 3/4 in. / 1 in.
e.g. for AC wire, surge arrester
(4)
Knockout, diameter 1/2 in. / 3/4 in.
e.g. for AC wire, surge arrester
17
SunPower
Knockouts for
Wire Inputs
(continued)
Item
Description
(5)
Knockout, diameter 1/2 in. / 3/4 in.
e.g. for DC wire, surge arrester
(6)
FTX 25 fixing screws
(7)
FTX 25 fixing screw
NOTE When using back wire inputs:
- seal on enclosure NEMA 3R before outside operation
NOTE
- The larger knockouts should only be removed from the outside in.
- The smaller knockouts should be removed from the inside
out.
- Only remove the number of knockouts required for the available wire inputs
CAUTION! Danger of damaging the plastic base when removing the knockouts on the bottom.
- Before removing, remove the 3 fixing screws (6) and (7)
- Remove the metal insert from the plastic base
- Remove the required knockouts
- Replace the metal insert into the plastic base
- Secure the metal insert using the 3 fixing screws (6) and (7)
18
SunPower
Choosing the Location
Choosing the
location general
Please note the following criteria when choosing a location for the SunPower SPRf inverter:
Only vertical installation
Max. ambient temperatures: -4 °F / +122 °F (-20 °C / +50 °C)
Keep a distance of 8 in. (20 cm) minimum between each inverter or
anything to the right or left of the inverters such as Walls or DC and AC
disconnects.
For optimal airflow and cooling efficiency in hot climates SunPower Corp.
recommend a distance of 10 - 12 in. (25 - 30 cm).
When installing more than one unit, keep a distance of 12 in. (30 cm)
between each SunPower SPRf inverter.
Keep a distance of 8 in. (20 cm) minimum above each inverter or anything
above the inverters such as ceilings, roofs or covers.
The air flow direction within the inverter is from right to left (cold air intake
on right, hot air exit on left).
When installing the SunPower SPRf inverter in a switch panel cabinet (or
similar closed environment) it is necessary to make sure that the hot air
that develops will be discharged by forced ventilation.
The SunPower SPRf inverter is designed for installation both indoors and
outdoors.
Choosing a
Location for
Inside Installation
During certain operation phases the SunPower SPRf inverter may
produce a slight noise. For this reason it should not be installed in an
occupied living area.
Do not install the SunPower SPRf inverter in:
- areas with large amounts of dust
- areas with large amount of conducting dust particles (e.g. iron filings)
- areas with corrosive gases, acids or salts
- areas where there is an increased risk of accidents, e.g. from farm
animals (horses, cattle, sheep, pigs, etc.)
- Stables or adjoining areas
- Storage areas for hay, straw, chaff, animal feed, fertilizers, etc.
- Storage or processing areas for fruit, vegetables or winegrowing products
- Rooms used in the preparation of grain, green fodder or animal feeds
- Greenhouses
19
SunPower
Choosing a
Location for
Outside Installation
NEMA 3R protection means that the SunPower SPRf inverter can be
exposed to moisture. However, we recommend that direct moisture and
direct water spray such as a sprinkler be avoided, if possible.
In order to protect the display, the SunPower SPRf inverter should not be
exposed to direct sunlight. Ideally, the SunPower SPRf inverter should be
installed in a protected location, e.g. near the solar modules or under a
roof overhang.
20
SunPower
SunPower SPRf Inverter Installation
General
Important Depending on the surface, different dowels and screws may
be required for installing the wall bracket. These dowels and screws are
not part of the scope of delivery for the SunPower SPRf inverter. The
installer is responsible for selecting the proper dowels and screws.
NOTE The SunPower SPRf inverter should only be installed
upright on the wall.
Assembling
the Wall Bracket
Only for SunPower SPR-12000f:
Because of logistical limits, the wall
bracket for these inverters is divided into two parts.
- Assemble wall bracket as per
step 1
1
1
2
1
2
3
3
Recommended Screws
for Wall Bracket Assembly
In most cases, you should use 1/4 in. or 5/16 in. stainless steel or aluminium screws capable of supporting 31 lbs. (SunPower SPR-3300f / 4000f),
57 lbs. (SunPower SPR-6500f / 8000f), or 82 lbs. (SunPower SPR12000f) of inverter weight.
Attaching the
Wall Bracket Mounting
height
Important NEC requires that the DC disconnect be mounted between
3 ft. and 6 1/2 ft. from the ground if it is to be used as a code-compliant
disconnect.
The DC disconnect is in the lower left part of the inverter. Also, the cut out
segment marked (*) in the following drawings represents the placement of
the inverter display. Use this to ensure a comfortable display height for
easy reading.
21
SunPower
Attaching the
Wall Bracket
to a Concrete
or Brick Wall
Important The cut out segment marked (*) represents the placement of
the inverter display. Use this to ensure a comfortable display height for
easy reading.
1
2
1
1
1
2
2
3
3
4
5
6
4
5
(*)
7
6
3
6x 1
2
23
4
5
6
7
Attaching the
Wall Bracket
to a Wooden
Wall
Important The cut out segment marked (*) represents the placement of
the inverter display. Use this to ensure a comfortable display height for
easy reading.
2
1
1
1
1
2
9
9
2
3
(*)
4
22
5
SunPower
Attaching the
Wall Bracket
to a Metal
Carrier
Important The cut out segment marked (*) represents the placement of
the inverter display. Use this to ensure a comfortable display height for
easy reading.
NOTE When installing
using a metal carrier, the
SunPower SPRf inverter
should not be exposed to
rainwater or water spray at
the back. Ensure proper
rainwater or spray water
protection.
1
4x
1
2
(*)
3
4
SunPower
SPRf Inverter
Installation
2
1
2
1
2
1
4
3
8
4
7
2 3
1
1
2
23
6
5
SunPower
SunPower
SPRf Inverter
Installation
(continued)
CAUTION! Danger of injury by falling equipment.
Attach the connection area of the inverter to the wall bracket
using the 2 screws removed from the wall bracket in step 1.
5
6
2
1
Installation of
Several Inverters
Several inverters can be easily installed and connected next to each other
using the side knockouts on the SunPower SPRf inverter, e.g.:
DC
DATCOM
DC
DATCOM
DC
AC
AC
DATCOM = data communication
NOTE All electrical installations must be made in accordance
with the National Electrical Code, ANSI/NFPA 70, and any other
codes and regulations applicable to the installation site.
For installations in Canada the installations must be done in
accordance with applicable Canadian standards.
24
SunPower
Connecting the SunPower SPRf Inverter to the
Utility Grid (AC)
SunPower SPRf inverters can be connected to the following power grids:
Utility grid
Inverter
208 V Delta
SunPower
SunPower
SunPower
SunPower
SunPower
SPR-3300f
SPR-4000f
SPR-6500f
SPR-8000f
SPR-12000f
SunPower
SunPower
SunPower
SunPower
SunPower
SPR-3300f
SPR-4000f
SPR-6500f
SPR-8000f
SPR-12000f
SunPower
SunPower
SunPower
SunPower
SunPower
SPR-3300f
SPR-4000f
SPR-6500f
SPR-8000f
SPR-12000f
L1
V
=
V
20
8
°
12
0
°
0
12
8
20
=
~
L3
~
L2
208 V
120 °
=
~
208 V Delta: 120 V WYE
L1
120 V
8V
20
L3
°
12
0
°
0
12
N
0V
12
=
8V
~
20
=
~
12
0V
L2
208 V
120 °
=
~
240 V Delta
L1
24
0
V
~
L3
°
V
°
0
12
=
0
24
12
0
Overview of
Available
Power Grids
240 V
=
~
L2
120 °
=
~
25
SunPower
Utility grid
Inverter
240 V: 120 V Stinger
SunPower
SunPower
SunPower
SunPower
SPR-3300f
SPR-4000f
SPR-6500f
SPR-8000f
SunPower
SunPower
SunPower
SunPower
SPR-3300f
SPR-4000f
SPR-6500f
SPR-8000f
SunPower
SunPower
SunPower
SunPower
SPR-3300f
SPR-4000f
SPR-6500f
SPR-8000f
L3
V
V
24
0
=
°
12
0
°
0
12
0
24
=
~
~
N
L2
120 V
L1
120 V
120 °
=
~
240 V: 120 V Split phase
180 °
L1
N
120 V
120 V
L2
240 V
=
~
480 V Delta: 277 V WYE
L1
48
0V
7
27
N
V
27
7
°
~
L3
277 V
°
0
12
=
0V
48
12
0
Overview of
Available
Power Grids
(continued)
~
V
L2
480 V
=
120 °
=
~
26
SunPower
480 V Delta
NOTE Do not connect
SunPower SPRf inverters
to the 480 V Delta power
grid.
L1
V
48
0
V
~
L3
°
=
0
48
12
0
°
0
12
Overview of
Available
Power Grids
(continued)
480 V
=
~
L2
120 °
=
~
Monitoring the
Grid
Schemes with
more than one
inverter
NOTE For optimal functioning of grid monitoring the resistance
in the leads to the AC side connection terminals must be as low
as possible.
The AC conductor resistance between the SunPower SPRf inverter and the building’s distribution panel should not exceed 0.5
Ohm.
For larger photovoltaic schemes it is possible to connect several SunPower SPRf inverters in parallel without any problems.
To ensure symmetrical feeding, connect the inverters uniformly to all
phases.
NOTE The SunPower SPRf inverter is designed to be connected to three phase systems. Utilities generally allow up to 6 kVA
of unbalance but check with your utility and try to balance the
installation. The connection to the grid shall be done in the following way:
208 V / 240 V:
- Connect SunPower SPRf inverter No. 1, No. 4, No. 7, ... to L1
and L2
- Connect SunPower SPRf inverter No. 2, No. 5, No. 8, ... to L2
and L3
- Connect SunPower SPRf inverter No. 3, No. 6, No. 9, ... to L1
and L3
277 V:
- Connect SunPower SPRf inverter No. 1, No. 4, No. 7, ... to L1
and N
- Connect SunPower SPRf inverter No. 2, No. 5, No. 8, ... to L2
and N
- Connect SunPower SPRf inverter No. 3, No. 6, No. 9, ... to L3
and N
27
SunPower
AC-side and
Grounding
Terminals
1-phase inverters 208 V / 240 V
GET
L1
L2
N
N
N.C.
1-phase inverters 277 V
GET
L1
3-phase inverters 208 V / 240 V / 277 V
GET
(1)(2) (3)
L1
L2
L3
N
AC-side and Grounding Terminals
The terminals are designed for the following terminal connections:
Grounding Terminals:
(1) Grounding Electrode Terminal (GET) for DC grounding electrode
conductor
A grounding electrode conductor may be required by the Authority
Having Jurisdiction (AHJ).
(2) DC Equipment grounding terminal
The PV array (frame) ground should be connected to the Grounding
Terminal. The size for the conductor is usually based on the size of
the largest conductor in the DC system.
(3) AC Equipment grounding terminal
The SunPower SPRf inverter must be connected to the AC ground
from the utility via the Ground Terminal.
NOTE
- Use copper wire for all grounding wires.
- Use only solid or stranded wire. Do not use fine stranded
wire.
- For appropriate grounding see NEC Section 250.
AC-side Terminals:
L1
= Phase conductor L1
L2
= Phase conductor L2
L3
= Phase conductor L3
N
= Neutral conductor N
NOTE
The neutral conductor is not bonded to ground internally.
N.C. = Not connected
max. wire cross section AWG 4
28
SunPower
Cross Section
of AC Wires
WARNING! An electric shock can be fatal. Inadequately sized
electrical components can cause serious injuries to persons
and damage to (or loss of) property.
- All electrical installations must be in accordance with the
National Electrical Code, ANSI/NFPA 70, and any other
codes and regulations applicable to the installation site.
- For installations in Canada the installations must be done in
accordance with applicable Canadian standards.
- Use minimum AWG 14 to maximum AWG 4, min. 167°F
(75°C), copper wire for all AC wiring connections to the
SunPower SPRf inverter. Voltage drop and other considerations may dictate larger size wires be used.
- Use only solid or stranded wire. Do not use fine stranded
wire.
SunPower SPR
AC wire
208 V
AC wire
240 V
AC wire
277 V
3300f
AWG 12
AWG 12
AWG 14
4000f
AWG 12
AWG 12
AWG 12
6500f
AWG 8
AWG 8
AWG 10
8000f
AWG 6
AWG 6
AWG 8
12000f
AWG 8
AWG 8
-
Minimum cross section of AC wires (all calculations based on ambient temperature of
122 °F / 50 °C).
Safety
Only an authorized electrician is permitted to connect this inverter to the
utility grid.
WARNING! An electrical shock can be fatal. Danger from grid
voltage and DC voltage from solar modules.
- The connection area should only be opened by a licensed
electrician.
- The separate power stage set area should only be disconnected from the connection area after first being disconnected from the grid power.
Never work with live wires! Prior to all connection work, make
sure that the AC and DC wires are not charged.
29
SunPower
Connecting
the SunPower
SPRf Inverter
to the Utility
Grid (AC)
1
2
1
Conduit
NOTE Only use water tight conduit fittings and conduits.
Conduit fittings and conduits are not part of the scope of delivery
for the inverter
3
4
**
2
1
1
1/2 in.
*
* Connect grid grounding / grounding conductor to the right terminal
** Tightening torque:
- stranded wires .............. 1.25 ft. lb. (15 in. lb.)
- solid wires ..................... 0.81 ft. lb. (9.7 in. lb.)
Connect the AC wires to the AC-side terminals depending on the power
grid and phase quantity of the inverter:
1 phase - 208 V / 240 V
1 phase - 277 V
GET
GET
L1
L2
N
L1
N
N.C.
3 phases - 208 V / 240 V / 277 V
L1
L2
L3
N
GET = Grounding Electrode Terminal
N.C. = Not connected
NOTE
Form a min. 4 in. wire loop using all wires.
30
SunPower
Connecting
Grounding
Electrode Wire
If the photovoltaic system requires a grounding electrode, it should be
connected as follows:
2
1
4
2
2
1
1/2 in.
3
1
Tightening torque:
stranded wires .......... 1.25 ft. lb. (15 in. lb.)
solid wires ............... 0.81 ft. lb. (9.7 in. lb.)
NOTE
Form a min. 4 in. wire loop with the wire.
Recommendation for the
AC-side over
current protection
Additional
External AC
and/or DC
Disconnect
NOTE To reduce the risk of fire, connect only to a circuit provided with branch circuit overcurrent protection in accordance with
the National Electrical Code, ANSI / NFPA 70, at a MAXIMUM of:
SunPower SPR
Over Current Protection
208 V
240 V
277 V
3300f
20 A
20 A
15 A
4000f
25 A
25 A
20 A
6500f
40 A
35 A
30 A
8000f
45 A
45 A
40 A
12000f
40 A
35 A
-
Depending on the installation, an additional external AC and/or DC disconnect may be required if the inverter is installed in a location not easily
accessible to utility or fire personnel. Consult local authorities for additional information.
31
SunPower
Connecting Solar Module Strings to the SunPower SPRf Inverter (DC)
General Information About
Solar Modules
In order to select suitable solar modules and get the most efficient use out
of the SunPower SPRf inverter, please note the following points:
-
-
Safety
The open circuit voltage increases when temperature decreases
(assuming constant irradiance of 1000 W/m²). The inverter opencircuit voltage should never rise above 600 Volts.
Whenever the open-circuit voltage of the solar modules exceeds 600
Volts, the SunPower SPRf inverter may be damaged, and all warranty
rights will become null and void.
More exact data for sizing the solar array for the particular location
can be obtained using SunPower string configuration tools.
WARNING! An electrical shock can be fatal. Danger from grid
voltage and DC voltage from solar modules.
- The connection area should only be opened by a licensed
electrician.
- The separate power stage set area should only be disconnected from the connection area after first being disconnected from the grid power.
- The separate power stage set area should only be opened
by service personnel trained by SunPower Corp.
Never work with live wires! Prior to all connection work, make
sure that the AC and DC wires are not charged.
The DC main switch is only used to switch off power to the
power stage set. When the DC main switch is turned off, the
connection area is still energized.
32
SunPower
DC-Terminals
DC+
DC-
DC+ and DC- terminals on the SunPower SPRf inverter
Overview
‘Connecting Solar Module Strings to the SunPower SPRf inverter (DC)’
includes the following sections:
-
Connecting Solar Module Strings
Criteria for the Proper Selection of String Fuses
Solar Module Grounding
33
SunPower
Connecting Solar Module Strings
Wire Cross
Section of
Solar Module
Strings
Connecting
Solar Module
Strings
WARNING! An electric shock can be fatal. Inadequately sized
electrical components can cause serious injuries to persons
and damage to (or loss of) property.
- Electrical installations must be in accordance with the National Electrical Code, ANSI/NFPA 70, and any other codes
and regulations applicable to the installation site.
- For installations in Canada the installations must be done in
accordance with applicable Canadian standards.
- Use copper wire for all grounding wires
- For appropriate grounding see NEC Section 250.
- Use minimum AWG 14 to maximum AWG 6, min. 167°F
(75°C), copper wire for all DC wiring connections to the
SunPower SPRf inverter. Voltage drop and other considerations may dictate larger size wires be used.
- Use only solid or stranded wire. Do not use fine stranded
wire.
2 Conduit
1
1
1
NOTE Only use water tight conduit fittings and conduits.
Conduit fittings and conduits are not part of the scope of delivery
for the inverter.
34
SunPower
Connecting
Solar Module
Strings
(continued)
CAUTION! Danger of damaging the inverter by overload.
Do not exceed a maximum of 20 A per DC input terminal.
3
4
2
1/2 in.
2
1
4
6
5
4
1
3
* Wire for solar module grounding
Tightening torque:
stranded wires .......... 1.25 ft. lb. (15 in. lb.)
solid wires ............... 0.81 ft. lb. (9.7 in. lb.)
NOTE Connecting the
DC wiring with the wrong
polarity may cause damage to the inverter.
Check both the polarity and the
open circuit voltage.
The DC Voltage must not exceed
600 V, regardless of temperature.
5
6
2
2
1.33 ft. lb.
(15.96 in. lb)
DCDC+
1.33 ft. lb.
(15.96 in. lb.)
3
1
1
DC+
DC-
DC+
Tightening torque for solid and stranded
wires
Tightening torque for solid and stranded
wires
NOTE
Form a min. 4 in. wire loop using all wires.
35
SunPower
Connecting
Solar Module
Strings
(continued)
8
7
SMON
4
1
1
2
2
2
2
3
SMOFF
3
Important
- Set the jumper from the ‘SMON’ position to the ‘SMOFF’ position for
correct measurement results
- Check the polarity and voltage of the solar module strings: the DCvoltage must not exceed 600 V, the difference between the individual
solar module strings should be less than 10 V.
10
9
SMON
3
2
1
DC-
Inserting
String fuses
into the SunPower SPRf
Inverter
SMOFF
DC+
Important The SunPower SPRf inverter is shipped with conductive slugs
in the fuseholders. Series fusing may be required depending on the type
of PV module used in the system. See NEC 690.9.
1 Select string fuses according to the information from the solar module
manufacturer or as per ‘Criteria for the Proper Selection of String
Fuses’ (max. 20 A per DC input terminal)
Important
- Follow all solar module safety instructions
- Follow all solar module manufacturer requirements
36
SunPower
Inserting
String fuses
into the SunPower SPRf
inverter
(continued)
WARNING! An electrical shock can be fatal. Danger from DC
voltage from solar modules.
Fuse covers are for installation purposes only. They offer no
protection against contact.
NOTE
- Insert fuses only with a fuse cover in the respective fuse
holder
- Do not operate the SunPower SPRf inverter without fuse
covers
2
1
DC+
2
3
4
DC+
37
SunPower
Criteria for the Proper Selection of String Fuses
DC disconnect
requirements
NEC 690.15-18 allows the use of fuse holders as a suitable means of
disconnecting PV arrays for servicing. Additional DC disconnects external
to the inverter may be required by the local authority having jurisdiction.
General
The use of string fuses in the inverter also adds fuse protection to the
solar modules.
A crucial factor for the fuse protection of solar modules is the maximum
short circuit current (ISC) of the respective solar module.
Criteria for the
Proper Selection of String
Fuses
The following criteria must be fulfilled for each solar module string when
using fuse protection:
- IN > 1.25 x 1.25 x ISC
- IN < or = the series fuse rating of the module
- VN >/= 600 V DC
- Fuse dimensions: Diameter 10.3 x 35 - 38 mm
IN ....... Nominal current rating of fuse
ISC ..... short circuit current for standard test conditions (STC) according to
solar module data sheet
VN ..... Nominal voltage rating of fuse
NOTE The string fuse size must not be greater than the maximum fuse size rating of the PV module.
Effects of
using underrated fuses
In underrated fuses, the nominal current value is less than the short circuit
current of the solar module.
Effect:
The fuse may trip in intensive irradiance conditions.
38
SunPower
Fuse Recommendations Application
Example
NOTE
Only select fuses suitable for a voltage of 600 V DC.
Example:
Maximum short circuit current (ISC) of the solar module = 5.75 A
According to the criteria for selecting the correct fuse for an uncombined
series string, the fuse must have a minimum nominal current greater than
the short circuit times 1.25 (edge of cloud effect) x 1.25 (continuous duty):
5.99 A x 1.25 x 1.25 = 9.36 A
The fuse that should be selected according to the Fuses table is a 10.0 A
fuse (KLKD D 10) or another size up to the maximum series fuse rating of
the module (15 A or 20 A depending upon the module).
Fuses
Nominal
current value
Fuse
Nominal
current value
Fuse
1.0 A
KLK D 1
6.0 A
KLK D 6
1.5 A
KLK D 1 1/2
7.0 A
KLK D 7
2.0 A
KLK D 2
8.0 A
KLK D 8
2.5 A
KLK D 2 1/2
9.0 A
KLK D 9
3.0 A
KLK D 3
10.0 A
KLK D 10
3.5 A
KLK D 3 1/2
12.0 A
KLK D 12
4.0 A
KLK D 4
15.0 A
KLK D 15
5.0 A
KLK D 5
20.0 A
KLK D 20
‘Fuses’ table: Excerpt of suitable fuses, e.g. Littelfuse fuses
39
SunPower
Solar Module Grounding
General
The SunPower SPRf inverter is designed for a solar module ground at the
positive pole. The solar module ground is carried out via a fuse in the
inverter.
Solar module
DC+
Inverter
=
~
DC main switch
String fuse
GFDI fuse
N
L1
L2
L3
GND
DCSolar module ground at positive pole with fuse
SunPower Corporation recommends a fuse with 1 A and a dimension of
10 x 38 mm for solar module grounding.
A corresponding fuse comes inserted in the fuse holder for the solar
module ground.
Safety
WARNING! An electric shock can be fatal. Normally grounded
conductors may be ungrounded and energized when a ground
fault is indicated. The ground fault has to be repaired before
operation is resumed.
NOTE Do not connect the ground to the DC positive at any
point! This is already done within the SunPower SPRf inverter. If
the DC positive is connected to ground at the DC terminal block
or prior, this will circumvent the GFDI protection system, preventing your SunPower SPRf inverter from properly detecting a fault
current. Additionally, turning the DC disconnect to the off/opencircuit condition will not disconnect the array from ground, as it
only disconnects the DC negative.
The inverter factory setting triggers the following when there is a defective
fuse:
- the status message ‘STATE 551’ is shown on the display
- the Operating Status LED flashes green
- power input to the grid is not interrupted
NOTE To avoid damaging solar modules, the error should be
corrected as soon as possible.
40
SunPower
Safety
(continued)
If the error goes uncorrected for a long period of time:
- the status message ‘STATE 471’ is shown on the display
- the Operating Status LED lights up red
- the inverter interrupts power input to the grid until the fuse has been
replaced
41
SunPower
Attaching Power Stage Sets and Closing the
SunPower SPRf Inverter
Preparation
2
1
1
2
5
3
8
6
1
4
7
2
Attaching
Power Stage
Sets And
Closing the
SunPower
SPRf Inverter
2
1
1
2
2
1
3
1
The SunPower SPRf inverter is now operational.
Opening the
SunPower
SPRf Inverter
for Service/
Maintenance
Procedure for opening the SunPower SPRf inverter for service or maintenance:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Disconnect the AC and DC supply from the inverter
Open the connection area
Turn off DC main switch
Allow the capacitors to discharge (5 minutes)
Remove metal covers
Remove the plastic dividers
Remove string fuses
Disconnect DC wire
Disconnect AC wire
42
SunPower
Start up Operation
Factory preset configuration
Your SunPower SPRf inverter has been pre-configured in the factory and
is ready for operation. You only have to set the available power grid for
startup.
To change your inverter settings, please see section ‘The Setup Menu’ in
the chapter ‘Operation’.
Requirements
for Starting up
Operation
-
SunPower SPRf inverter connected to the utility grid (AC)
SunPower SPRf inverter connected to the solar modules (DC)
3 plastic dividers set in
2 metal covers mounted
power stage set mounted
NOTE
Do not operate the SunPower SPRf inverter without fuse covers.
Start up Operation
1
1. Turn on AC disconnect
2. Flip DC main switch to position
-1-
ON
1
on
of
f
As soon as the photovoltaic
modules produce sufficient
power, the Operating Status
LED lights up orange.
AC
2
The orange LED indicates that
the feed-in mode of the SunPower SPRf inverter will begin
shortly.
The screen displays the startup
phase
-
Segment test
All display elements light up
for about one second
The SunPower SPRf inverter goes through a master
check list for several seconds
The display shows ‘TEST’
and indicates the respective
component which is being
tested (for example ‘LED’)
43
SunPower
Start up Opeation
(continued)
-
The grid selection phase
begins: 'SETUPSEL' is
shown
3. Press the ‘Enter’ key
The first grid selection option is
shown (e.g.: 208 V)
4. Selecting the utility grid
Several grid selection options are displayed depending on the product
type (see also section 'Connecting the SunPower SPRf inverter to the
Utility Grid’).
1. Use the ‘Up’ and ‘Down’ keys to select the desired grid
L1
V
=
V
20
8
°
12
0
°
0
12
8
20
=
~
L3
~
L2
208 V
120 °
Grid voltage 208 V Delta
No neutral conductor in the system
Neutral conductor monitoring is deactivated
=
~
L1
V
20
8
~
0
12
L3
N
V
L2
208 V
44
=
~
=
~
12
0V
120 °
Grid voltage 208 V Delta: 120 V WYE
Neutral conductor available in the system
Neutral conductor monitoring is activated
°
120 V
°
0
12
=
8V
20
12
0
Selecting the
utility grid
SunPower
Selecting the
utility grid
(continued)
L1
V
24
0
V
~
L3
=
°
12
0
°
0
12
0
24
=
~
L2
240 V
120 °
Grid voltage 240 V Delta
No neutral conductor in the system
Neutral conductor monitoring is deactivated
=
~
L3
V
V
24
0
=
°
12
0
°
0
12
0
24
=
~
~
N
L2
120 V
L1
120 V
120 °
=
~
L3
V
V
24
0
=
°
12
0
°
0
12
0
24
=
~
~
N
L2
120 V
120 V
L1
120 °
Grid voltage 240 V: 120 V Stinger
Neutral conductor available in the system
Neutral conductor monitoring is activated
=
~
180 °
L1
N
120 V
120 V
240 V
Grid voltage 240 V: 120 V Split Phase
Neutral conductor available in the system
Neutral conductor monitoring is activated
45
=
~
L2
SunPower
Selecting the
Utility Grid
(continued)
L1
L3
Grid voltage 480 V Delta: 277 V WYE
Neutral conductor available in the system
Neutral conductor monitoring is activated
277 V
48
0V
7
27
N
V
27
7
°
12
0
°
0
12
~
0V
48
=
=
~
V
L2
480 V
120 °
=
~
2. Press the 'Enter' key 2x to confirm your grid selection (or use the 'Esc'
key to return to grid selection)
The startup phase starts again with the segment test.
-
Startup Phase
at Startup
Operation
-
Segment test
All display elements light up for
about one second
The SunPower SPRf inverter
goes through a master check
list for several seconds
The display shows ‘TEST’ and
indicates the respective component which is being tested (for
example ‘LED’)
46
-
‘TESTCOM’ is shown
-
Synchronization with grid
‘WAITPS’ is shown: The SunPower SPRf inverter is waiting for
all power supplies in the network to be on stand-by. This
procedure takes place dependent on the DC-voltage.
SunPower
Startup Phase
at Startup
Operation
(continued)
Next, the display shows
‘SYNCAC’, the grid icon blinks
-
Startup test
Before the SunPower SPRf
inverter starts feeding energy
into the grid, the conditions of
the grid are tested in detail in
accordance with regulations.
The display shows ‘STARTUP’
-
Operation of feeding energy
into the grid
After conclusion of the tests,
the SunPower SPRf inverter
starts feeding energy into the
grid.
The display shows the present
power feeding into the grid.
The Operating Status LED
lights up green, and the SunPower SPRf inverter starts operating.
Important For more information about the startup phase, please see
chapter 'Operation', section 'Product Description SunPower SPRf Inverter'
(Startup Phase, Test Procedure).
47
SunPower
48
SunPower
Operation
49
SunPower
50
SunPower
Product description SunPower SPRf inverter
Keys and
Symbols
(2)
(1)
(6)
(5)
(4)
(3)
Keys and Symbols on the SunPower SPRf inverter
Display
Item
Function
(1)
Display
for displaying values, settings and menus
(2)
Operating Status LED
for displaying the operating status
(3)
‘Enter’ key
for confirming a choice
(4)
‘Menu / Esc’ key
switching to the menu level (‘Menu’) or exit from the setup menu
(‘Esc’)
(5)
‘Down/Right’ key
depending on the selection:
for navigating down
for navigating right
(6)
‘Left/Up’ key
depending on the selection:
for navigating left
for navigating up
Power for the display comes from the solar modules via safety-low voltage. The display is, therefore, available only during daylight hours.
Important The SunPower SPRf inverter display is not a calibrated
measuring instrument. A slight deviation of a few percent points is intrinsic
to the system. A calibrated meter is required to make calculations for the
utility company.
51
SunPower
Display
(continued)
(1)
(2)
(3)
(4)
(5)
(13)
(6)
(12)
(7)
(11)
(10)
(9)
(8)
Display
Item
Function
(1)
Icons for the ‘Now’ display mode
(2)
Icons for the ‘Day’ display mode
(3)
Icons for the ‘Year’ display mode
(4)
Icons for the ‘Total’ display mode
(5)
Icons for the ‘Setup’ display mode
(6)
Icons for operating conditions
... indicates the maximum value within the period of observation (depending on the display mode chosen)
... indicates the minimum value within the period of observation (depending on the mode of display chosen)
Important The Min. and Max. values may not correspond to the absolute extreme values, as the measured
data are recorded at two second intervals.
... appears with data readings that are transmitted by the
energy meter (optional)
... appears with data readings that are directly related to
the solar modules
... appears with data readings that are related to environmental conditions, like solar irradiance and temperature
(optional)
... appears with AC data readings that are directly related
to the grid
... appears with data readings that are related directly to
the SunPower SPRf inverter
52
SunPower
Display
(continued)
Item
Function
(7)
area for unit display
for displaying the applicable measuring unit
(8)
Icon for the ‘Enter’ key
(9)
Icons for the ‘Menu/Esc’ key
(10)
Icons for the ‘Down/Right’ key
(11)
Icons for the ‘Left/Up’ key
(12)
Area for data
for displaying the data value measured
(13)
output bar (not active during setup)
indicates the power output fed into the grid at a given moment independent from the display mode chosen. The screen displays
% of the maximum possible output power of your solar inverter
Startup phase
After switching on automatically, the SunPower SPRf inverter goes through a self-test, followed by an extensive test of the grid. This test takes
five minutes. During the startup sequence the illumination of the Operating Status LED is yellow.
Test Procedure
1. Segment test
All display elements light up for about one second
2. Self test of important components of the SunPower SPRf inverter
- The SunPower SPRf inverter goes through a master check list for
several seconds
- The display shows ‘TEST’ and indicates the respective component
which is being tested (for example ‘LED’)
3. Synchronization with grid
- ‘WAITPS’ is shown: The SunPower SPRf inverter is waiting for all
power stage sets in the network to be on stand-by. This procedure
takes place dependent on the DC-voltage.
53
SunPower
Test Procedure
(continued)
-
Next, the display shows ‘SYNCAC’, the grid icon blinks
4. Startup Test
- Before the SunPower SPRf inverter starts feeding energy into the
grid, the conditions of the grid are tested in detail in accordance
with regulations.
- The display shows ‘STARTUP’
The startup test takes five minutes. The time elapsed is indicated by a
bar shrinking from the top down.
Whenever two scale divisions stop flashing and disappear, 1/10 of the
total duration of the test is over.
5. Operation of feeding energy into the grid
- After conclusion of the tests, the SunPower SPRf inverter starts
feeding energy into the grid.
- The display shows the present power feeding into the grid
- The Operating Status LED lights up green, and the SunPower
SPRf inverter starts operating
54
SunPower
Depending on the operating
status, the Operating Status LED
assumes different colors:
Operating
Status LED
Position of Operating Status LED on the
SunPower SPRf inverter
Operating Status
LED
Explanation
lights up green
A green light starts as soon as the SunPower
SPRf inverter has completed the startup phase,
and stays green as long as the operation of
feeding power into the grid continues.
i
It indicates faultless operation of the photovoltaic
equipment.
flashes green
The photovoltaic equipment is operating without
fault, an additional message is shown on the
screen.
When a status code is shown, rectify the relevant
condition by going to the ‘Maintenance and Service’ chapter, ‘Status Diagnosis and Troubleshooting’ section. The status message can be acknowledged by pressing the ‘Enter’ key.
lights up orange
The FRONUS IG unit will enter the automatic
startup-phase, as soon as the photovoltaic
modules yield sufficient power output
flashes orange
when a warning is shown on the screen
or
the SunPower SPRf inverter has been set to
standby operation in the setup menu (manual
shutoff of operation).
The next day, operation will resume automatically.
During the time the LED flashes orange, the
operation can be resumed manually at any time
(see section ‘The Setup Menu’)
55
SunPower
Operating
Status LED
(continued)
Operating Status
LED
Explanation
lights up red
General status: the respective status code is
shown on the screen
remains dark
There is no connection to the solar modules;
no power output from modules due to darkness
A list of most status codes, the corresponding status information, their
status causes and repair measures can be found in the chapter ‘Troubleshooting and Maintenance’, section ‘Status Diagnosis and Troubleshooting’.
56
SunPower
Operating scheme - the Display
Activating
Display Illumination
1. Press any key
The display backlight is activated.
If no key is pressed for 30 seconds, the display backlight stops.
The setup menu also offers a choice between permanently lit or permanently dark display.
Accessing
Menus
1. Press the ‘Menu’ button (1)
(1)
Accessing Menus
‘Menu’ will appear on the display
The SunPower SPRf inverter is
now in the menu level.
From the menu level you can
- set the desired display mode
- access the Setup menu
Menu Levels
57
SunPower
Selecting a
display mode
(1)
(2)
1. Accessing Menu Levels
2. Use the ‘left (6) or ‘right’ (5)
keys to select your preferred
display mode (1) - (3)
3. Press ‘Enter’ (4)
(3)
Important The display mode
‘Year’ is not available.
(6)
(5)
(4)
Selecting a Display Mode
The selected display mode is
shown
Example: ‘Day’ display mode
Scrolling
Between Display functions
(1)
(2)
(1)
Example: ‘Fed-in Energy’ display value
(2)
Example: ‘Earnings’ display value
1. Selecting a desired display mode
2. Scroll through the available display values using the ‘Up’ (1) and
‘Down’ (2) keys
58
SunPower
Overview of
Display Values
Display
mode
‘Now’
Icon
Unit
Display value
W
output power
V
grid voltage
A
output current
Hz
grid frequency
V
module voltage
A
module current
°C / °F
N.A. (module temperature)
-
GFDI status
W
N.A. (output reading of building load
meter)
°F/°C
W/m²
N.A. (irradiance)
HH:MM
‘Day’
kWh / MWh
currency
‘Total’
kg / T
N.A. (time)
energy supplied
yield
CO2 reduction
W
maximum power output
V
maximum grid voltage
V
minimum grid voltage
V
maximum array voltage
kwh / MWh
N.A. (energy as read by building load
meter)
°F/°C
N.A. (maximum module temperature)
°F/°C
N.A. (minimum module temperature)
°F/°C
N.A. (maximum ambient temperature)
°F/°C
N.A. (minimum ambient temperature)
W/m²
N.A. (maximum irradiance)
HH:MM
‘N.A.’ – Display value not
available
N.A. (ambient temperature)
operating hours of SunPower SPRf
inverter
The ‘N.A.’ display means that the display value is not available. The icon
and the unit of the display value are also shown on the display along with
‘N.A.’ (not available).
Example: unavailable display value for
solar module temperature
59
SunPower
Display Modes
Display Modes
The following display modes are available for the SunPower SPRf inverter:
Display mode ‘Now’ ..........shows present data
Display mode ‘Day’...........shows data for the present day
Display mode ‘Year’..........not available
Display mode ‘Total’ .........shows data since your SunPower SPRf inverter
first started operating
Overview
The ‘display modes’ are composed of the following sections:
- Within display mode ‘Now’ displayed data
- Within display modes ‘Day / Total’ displayed data
60
SunPower
Within display mode ‘Now’ displayed data
Selecting
display mode
‘Now’
1. Select display mode ‘Now’
The first display value appears
in the ‘Now’ display mode
2. Use the ‘Down’ (2) key to scroll
to the next display value
Scroll back using the ‘Up’ key
(1)
(1)
(2)
First display values in the ‘Now’ display
mode
Within display
mode ‘Now’
displayed data
AC power supplied
power supplied to grid at the particular moment (Watts)
AC grid voltage
(Volts)
*)
AC current supplied
current supplied to the grid at the
particular moment (Amperes)
*)
Grid frequency
(Hertz)
*) only for a multi-phase SunPower SPRf inverter
61
SunPower
Within display
mode ‘Now’
displayed data
(continued)
DC array voltage
voltage of the solar array at the
moment of data display (Volts)
The voltage shown while AC power is supplied is called MPP voltage
(MPP = maximum power point).
DC array current
current supplied by solar array at
the moment of data display
(Amperes)
Module temperature
not available
GFDI-Status
if there is no ground fault in the
system, ‘GFDIOK’ is shown
NL-MON Communication
When the communication with the
plug-in card ‘NL-MON’ sustains
‘NLMONOK’ is shown.
Power drawn from the grid
not available
Ambient temperature
not available
Irradiance
not available
Time of the day
not available
62
SunPower
Within display modes ‘Day / Total’ displayed data
General
For the SunPower SPRf inverter, the day begins when it switches on. If
the DC supply line is disconnected, the following parameters within the
display mode ‘Day’ will be re-set after repeating the start-up:
- yield (currency can be selected)
- CO2 reduction (lbs.)
- maximum power supplied (Watts)
- maximum grid voltage (Volts)
- minimum grid voltage (Volts)
- energy supplied (kWh)
- operating hours for the SunPower SPRf inverter
Selecting
display modes
‘Day / Total’
(1)
(2)
(1)
First display value in the display mode
‘Day’
(2)
First display value in the display mode ‘Total’
1. Select display mode ‘Day’ or ‘Total’
The first display value in the selected display mode is shown.
2. Use the ‘Down’ (2) key to scroll to the next display value
Scroll back using the ‘Up’ key (1)
63
SunPower
Within display
modes ‘Day /
Total’ displayed data
Energy supplied
energy supplied during monitored
period (kWh / MWh)
Due to the variety of different monitoring systems, there can be deviations
between the readings of other metering instruments as compared to the
readings from the SunPower SPRf inverter. For determining the energy
supplied to the grid, only the readings of the calibrated meter supplied by
the electric utility company are relevant.
Yield
money earned during monitored
period (set currency and price per
kWh in setup menu)
As was the case for the energy supplied, readings may differ from those
of other instruments.
CO2 reduction
CO2 emissions avoided during monitored period (lb / T); T = tons
The area for unit display switches between ‘lb’ and ‘CO2’.
The CO2 meter gives an indication of CO2 emissions (in lb/t) that would be
released during the generation of the same amount of electricity in a
combustion power plant.
This is set for 1.3 lb/kWh in the factory.
Maximum output power
highest output power of the SunPower SPRf inverter during observation period (Watts)
Maximum grid voltage
highest reading of grid voltage (V)
during observation period
Minimum grid voltage
lowest reading of grid voltage (V)
during observation period
64
SunPower
Within display
modes ‘Day /
Total’ displayed data
(continued)
Maximum array voltage
highest reading of array voltage (V)
during observation period
Energy consumption meter reading
not available
Maximum module temperature
not available
Minimum module temperature
not available
Maximum ambient temperature
not available
Minimum ambient temperature
not available
Maximum irradiance
not available
operating hours
duration of operation of SunPower
SPRf inverter (HH:MM)
Duration of operation is shown in hours and minutes up to 999 h and 59
min (display: "999:59"). From then on only full hours are displayed.
65
SunPower
The Setup Menu
Default Settings
The SunPower SPRf inverter is designed for fully automatic operation. No
manual control is necessary for feeding the power it generates into the
grid.
The setup menu allows easy readjustment of the SunPower SPRf
inverter’s preset parameters to your needs.
Enter the
Setup Menu
1. Switch to the menu level (press
the ‘Menu’ key)
2. Select the ‘Setup’ (1) mode
using the ‘Left’ (4) or ‘Right’ (3)
keys
3. Press ‘Enter’ (2)
(1)
(4)
(3)
(2)
‘Setup’ mode selected in the menu level
The Setup Menu’s first menu
item ‘STANDBY’ is shown.
Menu item ‘STANDBY’
66
SunPower
Scrolling
among menu
items
(1)
(2)
(1)
Example: menu item ‘STANDBY’
(2)
Example: menu item ‘CONTRAST’
1. Open the setup menu
2. Scroll among the available menu items using the ‘Up’ (1) and ‘Down’
(2) keys
Menu Items in
the Setup
Menu
STANDBY
Manual activation / deactivation of Standby operation using the ‘Enter’ key
Unit
Setting range
Factory setting
-
Enter
‘Standby’ deactivated
During standby operation the electronic system of the power stage is
switched off. No power is fed into the grid.
The Operating Status LED flashes orange.
The orange flashing Operating Status LED stops at dusk.
After the subsequent sunrise, the power supply operation into the grid
is resumed automatically (after completion of the startup phase the
LED is illuminated green).
Grid supply operation can be resumed at any time whenever the LED
is flashing orange (deactivate ‘STANDBY’)
CONTRAST
set contrast on LCD display
Unit
Setting range
Factory setting
0-7
7
Since contrast depends on temperature, it may be necessary to adjust the
menu item ‘Contrast’ when ambient conditions change
67
SunPower
Menu Items in
the Setup
Menu
(continued)
LIGHTMODE
pre-setting of display illumination.
Unit
Setting range
Factory setting
AUTO / ON / OFF
AUTO
AUTO:
The display illumination will stop 30 seconds after the last time
a key has been pressed
ON:
The display will remain illuminated whenever power is supplied
to the grid
OFF:
The display illumination will be permanently off.
Important These instructions are only applicable for the display background illumination. The LCD display will still remain on during operation.
Its energy consumption is less than one mW (1/1000 W).
CASH
setting of currency and rate for invoicing the energy supplied
Unit
Display area
Factory setting
Currency / Charge rate/kWh
USD
CO2
setting of CO2 reduction factor
Unit
Display area
Factory setting
lb/kWh or T/kWh
00.01 - 99.99
1.3 lb/kWh
YIELD
setting of
- an OFFSET value for the Total energy display
- a measurement correction value for the Day, Year and Total energy
display
Unit
Display area
Factory setting
OFFSET / CALI.
-
OFFSET
Preset value for the energy supplied, added to the actual energy supplied (e.g. transfer value at the exchange of the inverter)
Display area: 5 digits + SI prefix (k..., M...)
CALI.
Preset correction value, so that the data shown on the inverter
display corresponds to the calibrated data shown on the electric meter
Display area: -5.0 - +5.0 % in steps of 0.1
68
SunPower
Menu Items in
the Setup
Menu
(continued)
IG-NR
Setting the number (address) of the SunPower SPRf inverter in a setup
comprising multiple SunPower SPRf inverters linked together
Unit
Setting range
Factory setting
01 - 99 (100. SunPower SPRf inverter = 00)
01
Important Allocate a different address to each SunPower SPRf inverter
when connecting several SunPower SPRf inverters into a data communication network using the ‘Com Card’ and a Datalogger.
DATCOM
indicates status of data transmission
Unit
Setting range
Factory setting
Displays OKCOM / ERRORCOM
-
STATEPS
Status display of power stage sets; the last error that has occurred can
be displayed
Important State 306 (Power Low) and 307 (DC-Low) appear naturally
every morning and evening due to low solar irradiance. These status
messages are not the result of a fault.
VERSION
displays version number of the IG-Brain and the power stage sets
Unit
Setting range
Factory setting
MAINCTRL / LCD / PS (PS00, PS01, PS02)
-
69
SunPower
Setting and Displaying Menu Items
Menu Items
Settings General
1.
2.
3.
4.
5.
6.
Open the setup menu
Select the desired menu item
Press the ‘Enter’ key
Use the ‘Up’ and ‘Down’ keys to change the value of the menu item
Press the ‘Enter’ key - the changed value is saved in the menu item
Press the ‘Esc’ key to exit the menu item
Setting Menu
Item
‘STANDBY’
Activate ‘STANDBY’ - manual shut off of operation
1. Select the menu item ‘STANDBY’
2. Press the ‘Enter’ key
The standby mode is activated
The Operating Status LED
flashes orange.
The display switches between
...
‘STANDBY’ and
‘ENTER’
3. Press the ‘Esc’ to exit the menu
item ‘STANDBY’
Restoring the grid feed:
1. Select the menu item ‘STANDBY’
2. Press the ‘Enter’ key
The SunPower SPRf inverter will switch to the Startup phase.
After a successful startup, the Operating Status LED will be green.
The present power feed will be displayed.
70
SunPower
1. Select menu item ‘CONTRAST’
2. Press the ‘Enter’ key
Setting menu
item
‘CONTRAST’
Setting ‘7’ for maximum possible contrast is shown
3. Use the ‘Up’ and ‘Down’ keys to
select the desired level of contrast
setting ‘0’ for the minimum
possible contrast
4. Press the ‘Enter’ key to accept
the setting
5. Press the ‘Esc’ key to exit menu
item ‘CONTRAST’ or to maintain
previous setting
Setting menu
item
‘LIGHTMODE’
1. Select menu item ‘LIGHTMODE’
2. Press the ‘Enter’ key
The ‘AUTO’ setting is shown
AUTO ... The display illumination will stop 30 seconds after
the last time a key has been
pressed.
71
SunPower
Setting menu
item
‘LIGHTMODE’
(continued)
ON ... The display will continue
to remain illuminated whenever
power is supplied to the grid.
OFF ... The display illumination
will be permanently off.
3. Use the ‘Up’ and ‘Down’ keys to
select the desired setting for the
display illumination
4. Press the ‘Enter’ key to accept
the setting
5. Press the ‘Esc’ key to exit menu
item ‘LIGHTMODE’ or to maintain
previous setting
Setting menu
item ‘CASH’
1. Select menu item ‘CASH’
2. Press the ‘Enter’ key
The currency is shown
factory setting = ‘USD’
The first character flashes
3. Use the ‘Up’ and ‘Down’ keys to
select a letter for the first character
4. Press the ‘Enter’ key
The second character flashes
5. Use the ‘Up’ and ‘Down’ keys to
select a letter for the second
character
6. Press the ‘Enter’ key
72
SunPower
Setting menu
item ‘CASH’
(continued)
The third character flashes
7. Use the ‘Up’ and ‘Down’ keys to
select a letter for the third character
8. Press the ‘Enter’ key
The set currency flashes
9. Press the ‘Enter’ key
The rate for energy supplied is
now displayed in kWh/currency,
factory setting = 0.14 USD /
kWh
The first digit flashes
10. Use the ‘Up’ and ‘Down’ keys to
select a value for the first digit
(e.g. 0)
11. Press the ‘Enter’ key
The second digit flashes
12. Use the ‘Up’ and ‘Down’ keys to
select a value for the second
digit (e.g. 0)
13. Press the ‘Enter’ key
The first digit after the decimal
point flashes
14. Use the ‘Up’ and ‘Down’ keys to
select a value for the first digit
after the decimal point (e.g. 1)
15. Press the ‘Enter’ key
73
SunPower
Setting menu
item ‘CASH’
(continued)
The second digit after the decimal point flashes
16. Use the ‘Up’ and ‘Down’ keys to
select a value for the second
digit after the decimal point
(e.g. 4)
The values that can be set
range from 00.01 to 99.99
17. Press the ‘Enter’ key
The set rate for energy supplied
flashes
18. Press the ‘Enter’ key
The currency and the rate for
supplied energy are now accepted
19. Press the ‘Esc’ key to exit menu
item ‘CASH’ or to maintain
previous setting
1. Select menu item ‘CO2’
2. Press the ‘Enter’ key
Setting menu
item ‘CO2’
The CO2 reduction factor is
shown;
the first digit flashes
3. Use the ‘Up’ and ‘Down’ keys to
select a value for the first digit
4. Press the ‘Enter’ key
74
SunPower
Setting menu
item ‘CO2’
(continued)
The second digit flashes
5. Use the ‘Up’ and ‘Down’ keys to
select a value for the first digit
6. Press the ‘Enter’ key
The first digit after the decimal
point flashes
7. Use the ‘Up’ and ‘Down’ keys to
select a value for the first digit
after the decimal point
8. Press the ‘Enter’ key
The second digit after the
decimal point flashes
9. Use the ‘Up’ and ‘Down’ keys to
select a value for the second
digit after the decimal point
10. Press the ‘Enter’ key
The set CO2 reduction factor
flashes
11. Press the ‘Enter’ key
The set CO2 reduction factor is
now accepted
12. Press the ‘Esc’ key to exit menu
item ‘CO2’ or to maintain previous setting
Setting menu
item ‘YIELD’
1. Select menu item ‘YIELD’
2. Press the ‘Enter’ key
75
SunPower
Setting menu
item ‘YIELD’
(continued)
‘OFFset’ is shown
3. Press the ‘Enter’ key
The OFFSET value is shown, the
first digit flashs
3. Use the ‘Up’ and ‘Down’ keys to
select a value for the first digit
4. Press the ‘Enter’ key
The second digit of the OFFSET
value flashes
5. Use the ‘Up’ and ‘Down’ keys to
select a value for the second
digit
6. Press the ‘Enter’ key
The third digit of the OFFSET
value flashes
7. Use the ‘Up’ and ‘Down’ keys to
select a value for the third digit
8. Press the ‘Enter’ key
The fourth digit of the OFFSET
value flashes
9. Use the ‘Up’ and ‘Down’ keys to
select a value for the fourth
digit
10. Press the ‘Enter’ key
The fifth digit of the OFFSET
value flashes
11. Use the ‘Up’ and ‘Down’ keys to
select a value for the fifth digit
12. Press the ‘Enter’ key
76
SunPower
Setting menu
item ‘YIELD’
(continued)
The digit for the SI prefix flashes
13. Use the ‘Up’ and ‘Down’ keys to
select the SI prefix:
k = 1000
M = 1000000
14. Press the ‘Enter’ key
The set OFFSET value and the
SI prefix flash
15. Press the ‘Enter’ key
The set OFFSET value is now
accepted.
‘OFFSET’ is shown
16. Press the ‘Up’ or ‘Down’ key
‘CALI.’ is shown
17. Press the ‘Enter’ key
The correction value in % is
shown, the digit for the sign
flashes
18. Use the ‘Up’ and ‘Down’ keys to
select a sign for the correction
value
19. Press the ‘Enter’ key
The digit before the decimal
point flashes
20. Use the ‘Up’ and ‘Down’ keys to
select a value for the digit
before the decimal point
21. Press the ‘Enter’ key
77
SunPower
Setting menu
item ‘YIELD’
(continued)
The digit after the decimal point
flashes
22. Use the ‘Up’ and ‘Down’ keys to
select a value for the digit after
the decimal point
23. Press the ‘Enter’ key
The set correction value flashes
24. Press the ‘Enter’ key
The set correction value is now
accepted
‘CALI.’ is shown
25. Press the ‘Esc’ key 2 x to exit
menu item ‘YIELD’ or to
maintain previous setting
Setting menu
item ‘IG-NR’
1. Select menu item ‘IG-NR’
2. Press the ‘Enter’ key
The inverter number is shown,
the first digit flashes.
3. Use the ‘Up’ and ‘Down’ keys to
select a value for the first digit
4. Press the ‘Enter’ key
The second digit flashes
5. Use the ‘Up’ and ‘Down’ keys to
select a value for the second
digit
6. Press the ‘Enter’ key
78
SunPower
Setting menu
item ‘IG-NR’
(continued)
The set inverter number now
flashes
7. Press the ‘Enter’ key
The number is accepted
8. Press the ‘Esc’ key to exit menu
item ‘IG-NR’ or to maintain
previous setting
Displaying
menu item
‘DATCOM’
1. Select menu item ‘DATCOM’
2. Press the ‘Enter’ key
The following displays depend
on whether
- a data connection is available
- a data connection is faulty
or an option is not installed
Available data connection
If there is a data connection
available, ‘OKCOM’ is shown.
3. Press the ‘Esc’ key 2x to exit
menu item ‘DATCOM’
Data connection faulty or an option is not installed
If there is a faulty data connection or options are not installed
‘ERRORCOM’ is shown.
3. Press the ‘Esc’ key to exit menu
item ‘DATCOM’
Displaying
menu item
‘STATEPS’
1. Select menu item ‘STATEPS’
2. Press the ‘Enter’ key
79
SunPower
Displaying
menu item
‘STATEPS
(continued)
The status of the first power
stage set PS00 is shown, e.g.:
STDBYPSOO
STDBY = standby (no grid feed)
3. Press the ‘Enter’ key to display
the last status message saved
The display switches between
...
‘STATELAST’
and
the last saved status message.
4. Press the ‘Esc’ key
The status of the first power
stage set PS00 is shown again
5. Use the ‘Down’ key to select the
second or third power stage set
PS01 or PS02, if available.
The status of the selected
power stage set is shown, e.g.:
RUNPSO1
RUN = active grid feed
6. Press the ‘Enter’ key to display
the last status message saved
The display switches between
...
‘STATELAST’
and
80
SunPower
the last saved status message.
Displaying
menu item
‘STATEPS
(continued)
7. Press the ‘Esc’ key 2x to exit
menu item ‘STATEPS’
Displaying
menu item
‘VERSION’
1. Select menu item ‘VERSION’
2. Press the ‘Enter’ key
‘MAINCTRL’ is shown
3. Press ‘Enter’ to display the
version number of the IG Brain
unit
The version number of the IG
Brain unit is shown
4. Press the ‘Down’ key to display
the component ID.
The component ID of the IG
Brain unit is shown
5. Press the ‘Down’ key to display
the identification number of the
IG Brain unit
The identification number of the
IG Brain unit is shown
6. Press the ‘Down’ key to display
the hardware version of the IG
Brain unit
81
SunPower
Displaying
menu item
‘VERSION’
(continued)
The hardware version of the IG
Brain unit is shown
7. Press the ‘Esc’ key
‘MAINCTRL’ is shown
8. Press the ‘Down’ key to display
the power stage sets
‘PS’ is shown
9. Press the ‘Enter’ key
The first power stage set ‘PS
00’ is shown
10. Select the desired power stage
set using the ‘Down’ key
11. Press the ‘Enter’ key
The version number of the
selected power stage set is
shown
12. Press the ‘Down’ key to display
the component ID
The component ID of the selected power stage set is shown
13. Press the ‘Down’ key to display
the power stage set identification number
82
SunPower
Displaying
menu item
‘VERSION’
(continued)
The identification number of the
selected power stage set is
shown
14. Press the ‘Down’ key to display
the hardware version of the
power stage set
The hardware version of the
selected power stage set is
shown
15. Press the ‘Esc’ key
The selected power stage set is
shown
16. Press the ‘Esc’ key
‘PS’ is shown
17. Press the ‘Esc’ key to exit menu
item ‘VERSION’
83
SunPower
84
SunPower
Troubleshooting and Maintenance
85
SunPower
86
SunPower
Status Diagnosis and Troubleshooting
Displaying
Status Codes
Your SunPower SPRf inverter is equipped with a self diagnostic system
that automatically identifies a large number of possible operation issues
by itself and displays them on the screen. This enables you to know immediately if there are any malfunctions in the SunPower SPRf inverter,
the photovoltaic system or any installation or operating errors.
Whenever the self diagnostic system has identified a particular issue, the
respective status code is shown on the screen.
Important Display of a status code for a short time may be the result of
the control procedures of your SunPower SPRf inverter. If it subsequently
continues to operate normally, there has not been a system error.
Normal operation status
codes
The open-circuit voltage of the
solar modules is too low.
As soon as the open-circuit voltage exceeds 290 V, the SunPower SPRf
inverter starts synchronizing with the grid (display shows ‘SYNCAC’).
The total power output of the solar
modules is insufficient.
After a short time the SunPower SPRf inverter resumes grid synchronization (display shows ‘SYNCAC’).
Total failure
If the display remains dark after sunrise:
-
Check the open-circuit voltage of the solar modules at the connections of the SunPower SPRf inverter:
Open-circuit voltage < 290 V ... error in the photovoltaic system
Open-circuit voltage > 290 V ... may indicate a basic fault in the SunPower SPRf inverter. In this case, notify a service technician trained
by SunPower Corp..
87
SunPower
Status Codes
on SunPower
SPRf Inverter
with several
power stage
sets
A special status diagnostic is run if an error occurs in a SunPower SPRf
inverter with several power stage sets.
It is also possible to call up state messages even if there is no actual error
in existence. This form of status polling may be found in the section ‘The
Setup Menu’.
Display in normal operation
When there is an error in one of the
two power stage sets, the display
flashes between ‘STATE’ and the
corresponding status message
(e.g. ‘STATE 515’)
and
‘ENTER’
-
Press the ‘Enter’ key twice
-
The status display of the power
stage sets ’STATEPS’ appears
Press the ‘Enter’ key
-
Additional information can be
found in ‘The Setup Menu’
section, STATEPS’ Menu item
Class 1 Status
Codes
Status codes of class 1 are typically
temporary. Their cause lies in the
grid.
The first reaction of your SunPower SPRf inverter is to disconnect from
the grid. Subsequently, the grid will be checked for the duration of the
observation period stipulated. If after the end of this period no further
defect is identified, your SunPower SPRf inverter resumes operating and
feeding power into the grid.
88
SunPower
Class 1 Status
Codes
(continued)
Important The 2nd position x defines the exact network point for the
following status messages:
0 = several / all 3 phases
1 = L1
2 = L2
3 = L3
1x2
AC voltage too high
Behavior
Remedy
Grid conditions are thoroughly tested and as soon as
they are again within the permissible range, the SunPower SPRf inverter will resume feeding power into
the grid.
Check grid connections and fuses
If this status message keeps recurring, contact your
system installer
1x3
AC voltage too low
Behavior
Remedy
Grid conditions are thoroughly tested and as soon as
they are again within the permissible range, the SunPower SPRf inverter will resume feeding power into
the grid.
Check grid connections and fuses
If this status message keeps recurring, contact your
system installer
1x5
AC frequency too high
Behavior
Remedy
Grid conditions are thoroughly tested and as soon as
they are again within the permissible range, the SunPower SPRf inverter will resume feeding power into
the grid.
Check grid connections and fuses
If this status message keeps recurring, contact your
system installer
1x6
AC frequency too low
Behavior
Remedy
Grid conditions are thoroughly tested and as soon as
they are again within the permissible range, the SunPower SPRf inverter will resume feeding power into
the grid.
Check grid connections and fuses
If this status message keeps recurring, contact your
system installer
89
SunPower
Class 1 Status
Codes
(continued)
1x7
No grid voltage detected
Behavior
Remedy
As soon as the grid conditions have returned to admissible range, SunPower SPRf inverter resumes
feeding power into the grid
Check grid connections and fuses;
If the status code does not disappear you should
contact your electrical contractor
108
Islanding detected
Behavior
Remedy
As soon as grid frequency has returned to admissible
range, SunPower SPRf inverter resumes feeding
power into the grid
Check grid voltage;
If the status code does not disappear you should
contact your electrical contractor
109
General grid error
This error is always displayed first for grid errors. After reviewing all power
stage sets, the grid error is specified with more detail: 1x1 / 1x4 or the
display remains at ‘109’ (e.g. when 2 phases report ‘104’ and one phase
‘101’)
Behavior
Remedy
Grid conditions are thoroughly tested and as soon as
they are again within the permissible range, the SunPower SPRf inverter will resume feeding power into
the grid.
Check grid connections and fuses
If this status message keeps recurring, contact your
system installer
Class 2 Status
Codes
Status codes of class 2 are typically
temporary. Their cause lies in the
grid.
The first reaction of your SunPower SPRf inverter is to disconnect from
the grid. Subsequently, the grid will be checked for the duration of the
observation period stipulated. If after the end of this period no further
defect is identified, your SunPower SPRf inverter resumes operating and
feeding power into the grid.
Important The 2nd position x defines the exact network point for the
following status messages:
0 = several / all 3 phases
1 = L1
2 = L2
3 = L3
90
SunPower
Class 2 Status
Codes
(continued)
2x2
Grid voltage exceeds admissible limits
Behavior
Remedy
As soon as the grid voltage has returned to admissible range, SunPower SPRf inverter resumes feeding
power into the grid
Check grid voltage; if the status code persists you
should contact your electrical contractor
2x3
Grid voltage below admissible limits
Behavior
Remedy
As soon as the grid voltage has returned to admissible range, SunPower SPRf inverter resumes feeding
power into the grid
Check grid voltage, if the status code persists you
should contact your electrical contractor
207
No grid voltage detected
Behavior
Remedy
As soon as the grid conditions have returned to
admissible range, SunPower SPRf inverter resumes
feeding power into the grid
Check grid connections and fuses; if the status code
does not disappear you should contact your electrical
contractor
Class 3 Status
Codes
Class 3 comprises status codes
that may appear during operation
of feeding power supply, that do not
cause a permanent interruption of
the operation of feeding power into
the grid.
After automatic disconnection from the grid and waiting for its conditions
to return to those stipulated, your SunPower SPRf inverter will try to resume feed-in operation.
301
Over-current (AC)
Behavior
Remedy
Short interruption of power feeding into the grid,
caused by overcurrent
SunPower SPRf inverter returnes to startup phase
automatically
Should the status code persist, you should contact
your electrical contractor
91
SunPower
Class 3 Status
Codes
(continued)
302
Over-current (DC)
Behavior
Remedy
Short interruption of power feeding into the grid,
caused by overcurrent
SunPower SPRf inverter returns to startup phase
automatically
Should the status code persist, you should contact
your electrical contractor
303
Over-temperature AC side
Behavior
Remedy
Short interruption of power feeding into the grid
caused by overtemperature
after a two minutes cooling phase your SunPower
SPRf inverter restarts
Should the status code persist, you should contact
your electrical contractor
304
Over-temperature DC-side
Behavior
Remedy
Short interruption of power feeding into the grid
caused by overtemperature
after a two minutes cooling phase your SunPower
SPRf inverter restarts
Should the status code persist, you should contact
your electrical contractor
305
No power transfer to grid possible
Behavior
Remedy
Continual interruption of grid feed operation
Should the status code persist, you should contact
your electrical contractor
‘POWERLOW’ (306)
Intermediate circuit voltage has dropped below permissible threshold
value for feed in.
this error is shown on the SunPower SPRf inverter in plain text
Behavior
Remedy
Short interruption of power feeding into the grid
SunPower SPRf inverter resumes starting up phase
automatically
Should the status code persist, you should contact
your electrical contractor
92
SunPower
Class 3 Status
Codes
(continued)
‘DCLOW’ (307)
DC-input voltage is too low for feed in
this error is shown on the SunPower SPRf inverter in plain text
Behavior
Remedy
Short interruption of power feeding into the grid
SunPower SPRf inverter resumes starting up phase
automatically
Should the status code persist, you should contact
your electrical contractor
Important The status messages 'POWERlow' (306) and 'DClow' (307)
occur every morning and evening. No corrective measures are required
for these status messages.
308
Intermediate circuit voltage too high
Behavior
Remedy
Short interruption of power feeding into the grid
SunPower SPRf inverter resumes starting up phase
automatically
Should the status code persist, you should contact
your electrical contractor
Class 4 status codes may require
the intervention of a service technician trained by SunPower Corp.
Class 4 Status
Codes
401
No internal communication with power stage
Behavior
Remedy
If it is possible, your SunPower SPRf inverter will
resume the power feeding operation after successfully completing another attempt to connect
If status code persists, you should contact a service
technician trained by SunPower Corp.
402
Faulty EEPROM access
Behavior
Remedy
If it is possible, your SunPower SPRf inverter will
resume the power feeding operation after successfully completing another attempt to connect
If status code persists, you should contact a service
technician trained by SunPower Corp.
93
SunPower
Class 4 Status
Codes
(continued)
403
EEPROM faulty
Behavior
Remedy
If it is possible, your SunPower SPRf inverter will
resume the power feeding operation after successfully completing another attempt to connect
If status code persists, you should contact a service
technician trained by SunPower Corp.
406
AC temperature sensor faulty
Behavior
Remedy
SunPower SPRf inverter disconnects from the grid for
safety reasons
If status code persists, you should contact a service
technician trained by SunPower Corp.
407
DC temperature sensor faulty
Behavior
Remedy
SunPower SPRf inverter disconnects from the grid for
safety reasons
If status code persists, you should contact a service
technician trained by SunPower Corp.
408
Direct current feed in
Behavior
Remedy
SunPower SPRf inverter disconnects from the grid for
safety reasons
If status code persists, you should contact a service
technician trained by SunPower Corp.
412
The setting “fixed voltage“ has been selected instead of the MPP-voltage
operation and the voltage is set to too low a value, or DC voltage exceeds
allowable limits.
Behavior
Remedy
Fixed voltage lower than the current MPP-voltage
If status code persists, you should contact a service
technician trained by SunPower Corp., or remove
excess modules so DC voltage fits within inverter
limits.
413
Control problems
Behavior
Remedy
The SunPower SPRf inverter briefly disconnects from
the grid, if AC voltage or frequency are out of range
If status code persists, you should contact a service
technician trained by SunPower Corp.
414
EEPROM faulty
Behavior
Remedy
Memory deleted
If status code persists, you should contact a service
technician trained by SunPower Corp.
94
SunPower
Class 4 Status
Codes
(continued)
416
Communication with IG-Brain not possible
Behavior
Remedy
The Operating Status LED lights up orange, then the
SunPower SPRf inverter attempts a restart
If status code persists, contact a service technician
trained by SunPower Corp.
417
Two power stage sets have the same PCB number
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
If status code persists, contact a service technician
trained by SunPower Corp.
419
Two or more power stage sets with an identical software serial number
detected
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
If status code persists, contact a service technician
trained by SunPower Corp.
421
PCB number has been set incorrectly
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
If status code persists, contact a service technician
trained by SunPower Corp.
425
Communication with the power stage set is not possible
Behavior
Remedy
The Operating Status LED lights up orange, then the
SunPower SPRf inverter attempts a restart
If status code persists, contact a service technician
trained by SunPower Corp.
431
All power stage sets are in boot mode
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
Update firmware using Bootloader
95
SunPower
Class 4 Status
Codes
(continued)
439
The MPP master power stage set is switched off because of an error in a
slave power stage set (in the balance mode)
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
If status code persists, contact a service technician
trained by SunPower Corp.
442
No phase master for a phase
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
If status code persists, contact a service technician
trained by SunPower Corp.
443
Energy transfer not possible
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
If status code persists, contact a service technician
trained by SunPower Corp.
445
Invalid power stage set configuration
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
If status code persists, contact a service technician
trained by SunPower Corp.
446
Internal communication error with NL-MON PC board
Behavior
Remedy
If it is possible, your SunPower SPRf inverter will
resume the power feeding operation after successfully completing another attempt to connect
If status code persists, contact a service technician
trained by SunPower Corp.
447
NL-MON PC board stopped grid monitoring
Behavior
Remedy
If it is possible, your SunPower SPRf inverter will
resume the power feeding operation after successfully completing another attempt to connect
If status code persists, contact a service technician
trained by SunPower Corp.
96
SunPower
Class 4 Status
Codes
(continued)
448
N (neutral) conductor not connected
Behavior
SunPower SPRf inverter disconnects from grid for
safety reasons
Remedy
Check grid setup, grid connections and fuses
If status code persists, contact your electrical contractor or a service technician trained by SunPower Corp.
450
The monitoring of the power stage set main processor ‘Guard’ is active
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
If status code persists, contact a service technician
trained by SunPower Corp.
451
The EEPROM Guard Control is defective
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
If status code persists, contact a service technician
trained by SunPower Corp.
452
Communication between ‘Guard’ and the digital signal processor (DSP)
has been interrupted
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
If status code persists, contact a service technician
trained by SunPower Corp.
453
Error in grid voltage recording
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
If status code persists, contact a service technician
trained by SunPower Corp.
454
Error in grid frequency recording
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
If status code persists, contact a service technician
trained by SunPower Corp.
97
SunPower
Class 4 Status
Codes
(continued)
455
Reference power source for AC measurement is operating outside of
tolerances
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
If status code persists, contact a service technician
trained by SunPower Corp.
456
Error during anti-islanding test
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
If status code persists, contact a service technician
trained by SunPower Corp.
457
Grid relay stuck
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
If status code persists, contact a service technician
trained by SunPower Corp.
460
Reference power source for the digital signal processor (DSP) is operating outside of tolerances
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
If status code persists, contact a service technician
trained by SunPower Corp.
461
Error in DSP data memory
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
If status code persists, contact a service technician
trained by SunPower Corp.
464
Display error
The software and/or hardware versions of the display and IG Brain are not
compatible.
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
Update firmware using Bootloader
98
SunPower
Class 4 Status
Codes
(continued)
465
Display error
The UI command sent from the IG Brain is not recognized by the present
display version.
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
If status code persists, contact a service technician
trained by SunPower Corp.
466
Display error
The display was not detected.
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
Check the display for damage, connect display, check
ribbon wire for damage, check IG Brain for damage
If status code persists, contact a service technician
trained by SunPower Corp.
467
The display has not received a start command from the IG Brain for longer than 6 s
Behavior
Remedy
The SunPower SPRf inverter will automatically
attempt to connect again and, if possible, resume
feeding power into the grid
If status code persists, contact a service technician
trained by SunPower Corp.
469
Throttle connected to wrong poles
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
Properly connect throttle
If status code persists, contact a service technician
trained by SunPower Corp.
470
The buck converter relay does not open at high DC voltage
Behavior
Remedy
The SunPower SPRf inverter stops feeding power
into the grid, the display shows a critical error via a
red Operating Status LED
Check system configuration
If status code persists, contact a service technician
trained by SunPower Corp.
472
Ground fault detected
Behavior
Remedy
Inverter is blocked from feeding energy into the grid
Change GFDI fuse
99
SunPower
Class 5 Status
Codes
Class 5 status codes generally do
not impair the operation of feeding
power into the grid. They will be
displayed until the service code is
acknowledged by pressing a key
(the SunPower SPRf inverter,
however, continues working normally in the background)
- press any key
- error message disappears
501
defective fan
Descriptiopn
Remedy
Low power generation because the temperature in
the unit is too high
If status code persists, contact a service technician
trained by SunPower Corp.
504
No Solar Net communication possible
Description
Remedy
SunPower SPRf inverter address issued twice
change SunPower SPRf inverter address (section:
‘The Setup Menu’)
Description
The LocalNet components required are in the SunPower SPRf inverter: still, communication is not presently possible
Status code will disappear after changing the SunPower SPRf inverter address
Remedy
505
EEPROM faulty
Description
Remedy
Data from the Setup menu are lost
Automatic rectification
506
EEPROM faulty
Description
Remedy
Data from the "Total" menu is lost
Automatic rectification
507
EEPROM faulty
Description
Remedy
Data from the menu ‘Day’ / ‘Year’ is lost
Automatic rectification
508
SunPower SPRf inverter address is faulty
Description
Remedy
Address for data communication is no longer saved
Set address again
100
SunPower
Class 5 Status
Codes
(continued)
509
24h no feed in
Description
Remedy
e.g. solar modules covered in snow
e.g. remove snow from solar modules
check wiring, DC disconnect, fuses, etc.
510
EEPROM faulty
Description
Remedy
SMS settings were restored to standard
If necessary, reconfigure SMS
511
EEPROM faulty
Description
Remedy
Sensor card settings were restored to standard
If necessary, reconfigure metering channels
512
Too many power stage sets in the system
Description
Remedy
Too many power stage sets have been detected in
the system
If Service-Code persists, contact a service technician
trained by SunPower Corp.
513
Power stage set in boot mode
Description
Remedy
One or more power stage sets cannot be activated
because they are in boot mode.
Update power stage set firmware
514
No communication with one of the power stage sets
Description
Remedy
Warning message from one of the power stage sets,
second power stage set working normally
If Service-Code persists, contact a service technician
trained by SunPower Corp.
515
One or more power stage sets notified a STATE 406 / 407 / 409 / 410
Description
Remedy
Temperature sensor on PINCI PC board faulty or not
connected properly
Check temperature sensor on PINCI PC board
If Service-Code persists, contact a service technician
trained by SunPower Corp.
516
Status codes present for one of the power stage sets
Description
Remedy
It is not possible to activate all power stage sets
Carry out analysis. Please see section entitled „The
Setup Menu“ and „State_PS“ for further details. If
Service-Code persists, contact a service technician
trained by SunPower Corp.
101
SunPower
Class 5 Status
Codes
(continued)
517
Change of master has taken place
Description
Remedy
Transformer not connected / not plugged in
Bridge short-circuit
Detection of intermediate circuit voltage damaged
Check possible errors referred to in ‘Description’. If
Service-Code persists, contact a service technician
trained by SunPower Corp.
550
String fuse defective
Description
Remedy
One or more string fuses are defective
Measure string fuses and replace any that are defective
550
Jumper set incorrectly
Description
Remedy
The jumper on the Print C-Box was not reset to the
‘SMON’ position after the solar module strings were
checked
Set the jumper on the Print C-Box to the ‘SMON’ position
553
Phase master deactivated due to frequently occurring errors
Description
Remedy
A reintegration of the power stage set into the Mix
network is being attempted at a later time
automatically by itself; If Service-Code persists,
contact a service technician trained by SunPower
Corp.
554
NL-Mon EEPROM error
Description
Remedy
Customer
Service
Default set switch off limits were restored automatically
System depending changes in the service menu
‘Advanced’ have to be done again;
If Service-Code persists, contact a service technician
trained by SunPower Corp.
Important Please contact your SunPower Corp. dealer or a service
partner trained by SunPower Corp. if
- an error appears frequently or for a long period of time
- an error appears that is not listed in the tables
102
SunPower
Maintenance
Safety
WARNING! An electrical shock can be fatal. Danger from grid
voltage and DC voltage from solar modules.
- The connection area should only be opened by a licensed
electrician.
- The separate power stage set area should only be disconnected from the connection area after first being disconnected from the grid power.
- The separate power stage set area should only be opened
by service personnel trained by SunPower Corp.
Never work with live wires! Prior to all connection work, make
sure that the AC and DC wires are not charged.
The DC main switch is only used to switch off power to the
power stage set. When the DC main switch is turned off, the
connection area is still energized.
These servicing instructions are for use by qualified personnel
only. To reduce the risk of electric shock, do not perform any
servicing other than that specified in the operating instructions.
WARNING! An electrical shock can be fatal. Danger from
residual voltage from capacitors.
You must wait until the capacitors have discharged. Discharge
takes 5 minutes.
General
The SunPower SPRf inverter is designed so that it does not require additional maintenance.
However, there are a few points to keep in mind during operation to ensure that the inverter functions optimally.
103
SunPower
Operation in
Dusty Environments
1
3
Opening SunPower SPRf
Inverter for
Service/Maintenance
When operating the inverter in
extremely dusty environments:
Remove the fan cover and clean
the integrated fly screen as required
2
Procedure for opening the SunPower SPRf inverter for service or maintenance:
1.
2.
3.
4.
5.
6.
7.
8.
9.
Disconnect the AC and DC supply from the inverter
Open the connection area
Turn off DC main switch
Allow the capacitors to discharge (5 minutes)
Remove metal covers
Remove the plastic dividers
Remove string fuses
Disconnect DC wire
Disconnect AC wire
104
SunPower
Replacing String Fuses
Safety
WARNING! An electrical shock can be fatal. Danger from grid
voltage and DC voltage from solar modules.
- The connection area should only be opened by a licensed
electrician.
- Never work with live wires! Prior to all connection work,
make sure that the AC and DC wires are not charged.
- The DC main switch is only used to switch off power to the
power stage set. When the DC main switch is turned off,
the connection area is still energized.
These servicing instructions are for use by qualified personnel
only. To reduce the risk of electric shock, do not perform any
servicing other than that specified in the operating instructions.
WARNING! An electrical shock can be fatal. Danger from
residual voltage from capacitors.
You must wait until the capacitors have discharged. Discharge
takes 5 minutes.
Preparation
NOTE
Disconnected AC and DC supply from the inverter.
1
2
9
5
8
3 4
2
1
1
2
105
7
6
SunPower
Preparation
(continued)
Lift up plastic dividers in the area of
the string fuses
3
1
Replacing
String Fuses
WARNING! An electrical shock can be fatal. Danger from DC
voltage from solar modules.
- Never remove a fuse, while it is under load.
- Fuse covers are for installation purposes only. They offer
no protection against contact.
1
Test the fuse holder at the terminal for continuity
NOTE Only use fuses for solar modules that meet the Criteria
for the Proper Selection of String Fuses
Fuse data: Diameter 0.406 x 1.378 - 1.496 in.
(10.3 x 35 - 38 mm), 600 V DC
2
1
2
3
4
DC+
3
After replacing the fuse:
- Find out and correct the cause for the defective fuse
106
SunPower
Closing SunPower SPRf
Inverter
Return plastic dividers to their
proper position
1
Important Make sure that the
plastic dividers are underneath any
data communication wires that are
present.
1
2
1
3
2
6
1
45
3
8
7
2
9
1
107
SunPower
Replacing GFDI Fuse
Safety
WARNING! An electrical shock can be fatal. Danger from grid
voltage and DC voltage from solar modules.
- The connection area should only be opened by a licensed
electrician.
- Never work with live wires! Prior to all connection work,
make sure that the AC and DC wires are not charged.
- The DC main switch is only used to switch off power to the
power stage set. When the DC main switch is turned off,
the connection area is still energized.
These servicing instructions are for use by qualified personnel
only. To reduce the risk of electric shock, do not perform any
servicing other than that specified in the operating instructions.
WARNING! An electrical shock can be fatal. Danger from
residual voltage from capacitors.
You must wait until the capacitors have discharged. Discharge
takes 5 minutes.
WARNING! An electric shock can be fatal. Normally grounded
conductors may be ungrounded and energized when a ground
fault is indicated. The ground fault has to be repaired before
operation is resumed.
Preparation
NOTE
Disconnected AC and DC supply from the inverter.
1
2
9
5
8
3 4
2
1
1
2
108
7
6
SunPower
Preparation
(continued)
If present, disconnect data communication wire from the option cards.
3
1
1
Replacing
GFDI Fuse
WARNING! An electrical shock can be fatal. Danger from DC
voltage from solar modules.
- Never remove a fuse, while it is under load.
- Fuse covers are for installation purposes only. They offer
no protection against contact.
1
Test the fuse holder at the terminal for continuity
NOTE Only use fuses that comply with the following data for the
GFDI fuse:
Diameter 0.406 x 1.378 - 1.496 in. (10.3 x 35 - 38 mm), 1 A,
600 V DC
2
1
2
3
1
4
4
3
After replacing the fuse:
- Find out and correct the cause for the defective fuse
109
SunPower
Closing SunPower SPRf
Inverter
Connect available data communication wire to the option cards.
1
3
1
2
Important Make sure that the
plastic dividers are underneath any
data communication wires that are
present.
2
2
1
3
2
6
1
45
3
8
7
2
9
1
110
SunPower
Appendix
111
SunPower
112
SunPower
Technical Data
SunPower
SPR-3300f
Input data
Recommended PV power
2800 - 3800 Wp
MPPT-voltage range
230 - 500 V DC
Max. input voltage
(at 1000 W/m² / 14 °F in open circuit operation)
600 V DC
Nominal input voltage
390 V
Nominal input current
9.1 A
Maximum usable input current
15.4 A
Max. array short circuit current
19 A
Output data
Nominal output power (Pnom)
3300 W
Pnom at +122 °F (50 °C)
3300 W
Maximum continuous output power
3300 W
Nominal AC output voltage
208 V / 240 V / 277 V (-12 / +10 %)
Operating AC voltage range default
at 208 V
at 240 V
at 277 V
183 - 229 V
211 - 264 V
244 - 305 V
Adjustment range for voltage
at 208 V
at 240 V
at 277 V
105 - 248 V
121 - 287 V
140 - 324 V
Voltage trip limit accuracy
1 % of nominal value
Voltage clearing times
0.016 - 4.25 s
Nominal output current
at 208 V
at 240 V
at 277 V
Number of phases
15.9 A AC
13.8 A AC
11.9 A AC
1
Maximum output current
at 208 V
at 240 V
at 277 V
18.0 A
15.6 A
13.5 A
Maximum continuous utility backfeed current *
0A
Synchronization in-rush current *
0A
Maximum output fault current / duration
Nominal output frequency
222 A / 47 µs
60 Hz
Operating frequency range
Adjustment range for frequency
113
59.3 - 60.5 Hz
57.0 - 60.48 Hz
SunPower
SunPower
SPR-3300f
(continued)
Frequency trip limit accuracy
0.05 Hz
Frequency clearing times
0.016 - 300 s
Total harmonic distortion
<3%
Power factor
*
1
assured by electrical design of the inverter.
General data
Maximum efficiency
96.2 %
CEC efficiency
at 208 V
at 240 V
at 277 V
Consumption in standby (night)
Consumption during operation
Cooling
95.0 %
95.5 %
95.5 %
<1W
8W
controlled forced ventilation
Protection type
NEMA 3R
Unit dimensions (w x h x d)
24.84 x 17.09 x 9.61 in.
631 x 434 x 244 mm
Inverter weight
31 lbs.
14 kg
Wiring compartment weight
24 lbs.
11 kg
Shipping dimensions (w x h x d)
Shipping weight
31.02 x 20.28 x 14.02 in.
788 x 515 x 356 mm
59 lbs.
27 kg
Admissible ambient temperature
(with 95% rel. humidity)
-4 °F - +122 °F
-20 °C - +50 °C
Admissible storage temperature
(with 95% rel. humidity)
-4 °F - +140 °F
-20 °C - +60 °C
Protection devices
Ground fault protection internal GFDI (Ground Fault Detector/Interruptor)
Islanding protection
internal
DC reverse polarity protection
Over temperature
internal diode
output power derating / active cooling
114
SunPower
SunPower
SPR-4000f
Input data
Recommended PV power
3400 - 4600 Wp
MPPT-voltage range
230 - 500 V DC
Max. input voltage
(at 1000 W/m² / 14 °F in open circuit operation)
600 V DC
Nominal input voltage
390 V
Nominal input current
11.0 A
Maximum usable input current
18.7 A
Max. array short circuit current
23 A
Output data
Nominal output power (Pnom)
4000 W (3800 W at 208 V)
Pnom at +122 °F (50 °C)
4000 W (3750 W at 208 V)
Maximum continuous output power
4000 W (3750 W at 208 V)
Nominal AC output voltage
208 V / 240 V / 277 V (-12 / +10 %)
Operating AC voltage range default
at 208 V
at 240 V
at 277 V
183 - 229 V
211 - 264 V
244 - 305 V
Adjustment range for voltage
at 208 V
at 240 V
at 277 V
105 - 248 V
121 - 287 V
140 - 324 V
Voltage trip limit accuracy
1 % of nominal value
Voltage clearing times
0.016 - 4.25 s
Nominal output current
at 208 V
at 240 V
at 277 V
Number of phases
18.3 A AC
16.7 A AC
14.47 A AC
1
Maximum output current
at 208 V
at 240 V
at 277 V
18.5 A
18.5 A
16.4 A
Maximum continuous utility backfeed current *
0A
Synchronization in-rush current *
0A
Maximum output fault current / duration
Nominal output frequency
222 A / 47 µs
60 Hz
Operating frequency range
Adjustment range for frequency
115
59.3 - 60.5 Hz
57.0 - 60.48 Hz
SunPower
SunPower
SPR-4000f
(continued)
Frequency trip limit accuracy
0.05 Hz
Frequency clearing times
0.016 - 300 s
Total harmonic distortion
<3%
Power factor
*
1
assured by electrical design of the inverter.
General data
Maximum efficiency
96.2 %
CEC efficiency
at 208 V
at 240 V
at 277 V
Consumption in standby (night)
Consumption during operation
Cooling
95.0 %
95.5 %
95.5 %
<1W
8W
controlled forced ventilation
Protection type
NEMA 3R
Unit dimensions (w x h x d)
24.84 x 17.09 x 9.61 in.
631 x 434 x 244 mm
Inverter weight
31 lbs.
14 kg
Wiring compartment weight
24 lbs.
11 kg
Shipping dimensions (w x h x d)
Shipping weight
31.02 x 20.28 x 14.02 in.
788 x 515 x 356 mm
59 lbs.
27 kg
Admissible ambient temperature
(with 95% rel. humidity)
-4 °F - +122 °F
-20 °C - +50 °C
Admissible storage temperature
(with 95% rel. humidity)
-4 °F - +140 °F
-20 °C - +60 °C
Protection devices
Ground fault protection internal GFDI (Ground Fault Detector/Interruptor)
Islanding protection
internal
DC reverse polarity protection
Over temperature
internal diode
output power derating / active cooling
116
SunPower
SunPower
SPR-6500f
Input data
Recommended PV power
5500 - 7500 Wp
MPPT-voltage range
230 - 500 V DC
Max. input voltage
(at 1000 W/m² / 14 °F in open circuit operation)
600 V DC
Nominal input voltage
390 V
Nominal input current
17.9 A
Maximum usable input current
30.4 A
Max. array short circuit current
38 A
Output data
Nominal output power (Pnom)
6500 W
Pnom at +122 °F (50 °C)
6500 W
Maximum continuous output power
6500 W
Nominal AC output voltage
208 V / 240 V / 277 V (-12 / +10 %)
Operating AC voltage range default
at 208 V
at 240 V
at 277 V
183 - 229 V
211 - 264 V
244 - 305 V
Adjustment range for voltage
at 208 V
at 240 V
at 277 V
105 - 248 V
121 - 287 V
140 - 324 V
Voltage trip limit accuracy
1 % of nominal value
Voltage clearing times
0.016 - 4.25 s
Nominal output current
at 208 V
at 240 V
at 277 V
Number of phases
31.3 A AC
27.1 A AC
23.5 A AC
1
Maximum output current
at 208 V
at 240 V
at 277 V
35.5 A
30.8 A
26.6 A
Maximum continuous utility backfeed current *
0A
Synchronization in-rush current *
0A
Maximum output fault current / duration
Nominal output frequency
273 A / 72 µs
60 Hz
Operating frequency range
Adjustment range for frequency
117
59.3 - 60.5 Hz
57.0 - 60.48 Hz
SunPower
SunPower
SPR-6500f
(continued)
Frequency trip limit accuracy
0.05 Hz
Frequency clearing times
0.016 - 300 s
Total harmonic distortion
<3%
Power factor
*
1
assured by electrical design of the inverter.
General data
Maximum efficiency
96.2 %
CEC efficiency
at 208 V
at 240 V
at 277 V
95.0 %
95.5 %
96.0 %
Consumption in standby (night)
<1W
Consumption during operation
15 W
Cooling
controlled forced ventilation
Protection type
NEMA 3R
Unit dimensions (w x h x d)
36.46 x 17.09 x 9.61 in.
926 x 434 x 244 mm
Inverter weight
57 lbs.
26 kg
Wiring compartment weight
26 lbs.
12 kg
Shipping dimensions (w x h x d)
Shipping weight
42.72 x 20.28 x 14.02 in.
1085 x 515 x 356 mm
90 lbs.
41 kg
Admissible ambient temperature
(with 95% rel. humidity)
-4 °F - +122 °F
-20 °C - +50 °C
Admissible storage temperature
(with 95% rel. humidity)
-4 °F - +140 °F
-20 °C - +60 °C
Protection devices
Ground fault protection internal GFDI (Ground Fault Detector/Interruptor)
Islanding protection
internal
DC reverse polarity protection
Over temperature
internal diode
output power derating / active cooling
118
SunPower
SunPower
SPR-8000f
Input data
Recommended PV power
6800 - 9200 Wp
MPPT-voltage range
230 - 500 V DC
Max. input voltage
(at 1000 W/m² / 14 °F in open circuit operation)
600 V DC
Nominal input voltage
390 V
Nominal input current
22.1 A
Maximum usable input current
37.4 A
Max. array short circuit current
47 A
Output data
Nominal output power (Pnom)
8000 W (7600 at 208 V)
Pnom at +122 °F (50 °C)
8000 W (6800 W at 208 V)
Maximum continuous output power
8000 W (7600 W at 208 V)
Nominal AC output voltage
208 V / 240 V / 277 V (-12 / +10 %)
Operating AC voltage range default
at 208 V
at 240 V
at 277 V
183 - 229 V
211 - 264 V
244 - 305 V
Adjustment range for voltage
at 208 V
at 240 V
at 277 V
105 - 248 V
121 - 287 V
140 - 324 V
Voltage trip limit accuracy
1 % of nominal value
Voltage clearing times
0.016 - 4.25 s
Nominal output current
at 208 V
at 240 V
at 277 V
Number of phases
36.5 A AC
33.3 A AC
28.9 A AC
1
Maximum output current
at 208 V
at 240 V
at 277 V
37.0 A
37.0 A
32.8 A
Maximum continuous utility backfeed current *
0A
Synchronization in-rush current *
0A
Maximum output fault current / duration
Nominal output frequency
273 A / 72 µs
60 Hz
Operating frequency range
Adjustment range for frequency
119
59.3 - 60.5 Hz
57.0 - 60.48 Hz
SunPower
SunPower
SPR-8000f
(continued)
Frequency trip limit accuracy
0.05 Hz
Frequency clearing times
0.016 - 300 s
Total harmonic distortion
<3%
Power factor
*
1
assured by electrical design of the inverter.
General data
Maximum efficiency
96.2 %
CEC efficiency
at 208 V
at 240 V
at 277 V
95.0 %
95.5 %
96.0 %
Consumption in standby (night)
<1W
Consumption during operation
15 W
Cooling
controlled forced ventilation
Protection type
NEMA 3R
Unit dimensions (w x h x d)
36.46 x 17.09 x 9.61 in.
926 x 434 x 244 mm
Inverter weight
57 lbs.
26 kg
Wiring compartment weight
26 lbs.
12 kg
Shipping dimensions (w x h x d)
Shipping weight
42.72 x 20.28 x 14.02 in.
1085 x 515 x 356 mm
90 lbs.
41 kg
Admissible ambient temperature
(with 95% rel. humidity)
-4 °F - +122 °F
-20 °C - +50 °C
Admissible storage temperature
(with 95% rel. humidity)
-4 °F - +140 °F
-20 °C - +60 °C
Protection devices
Ground fault protection internal GFDI (Ground Fault Detector/Interruptor)
Islanding protection
internal
DC reverse polarity protection
Over temperature
internal diode
output power derating / active cooling
120
SunPower
SunPower
SPR-12000f
Input data
Recommended PV power
10200 - 13800 Wp
MPPT-voltage range
230 - 500 V DC
Max. input voltage
(at 1000 W/m² / 14 °F in open circuit operation)
600 V DC
Nominal input voltage
390 V
Nominal input current
33.1 A
Maximum usable input current
56.1 A
Max. array short circuit current
70 A
Output data
Nominal output power (Pnom)
12000 W (11400 W at 208 V)
Pnom at +122 °F (50 °C)
12000 W (10800 W at 208 V)
Maximum continuous output power
12000 W (11400 W at 208 V)
Nominal AC output voltage
208 V / 240 V (-12 / +10 %)
Operating AC voltage range default
at 208 V
at 240 V
183 - 229 V
211 - 264 V
Adjustment range for voltage
at 208 V
at 240 V
105 - 248 V
121 - 287 V
Voltage trip limit accuracy
1 % of nominal value
Voltage clearing times
0.016 - 4.25 s
Nominal output current
at 208 V
at 240 V
Number of phases
31.6 A
25.0 A
3
Maximum output current
at 208 V
at 240 V
32.0 A
32.0 A
Maximum continuous utility backfeed current *
0A
Synchronization in-rush current *
0A
Maximum output fault current / duration
Nominal output frequency
476 A / 623 µs
60 Hz
Operating frequency range
Adjustment range for frequency
121
59.3 - 60.5 Hz
57.0 - 60.48 Hz
SunPower
SunPower
SPR-12000f
(continued)
Frequency trip limit accuracy
0.05 Hz
Frequency clearing times
0.016 - 300 s
Total harmonic distortion
<3%
Power factor
*
1
assured by electrical design of the inverter.
General data
Maximum efficiency
96.2 %
CEC efficiency
at 208 V
at 240 V
95.0 %
96.5 %
Consumption in standby (night)
<1W
Consumption during operation
22 W
Cooling
controlled forced ventilation
Protection type
NEMA 3R
Unit dimensions (w x h x d)
48.07 x 17.09 x 9.61 in.
1221 x 434 x 244 mm
Inverter weight
82 lbs.
37 kg
Wiring compartment weight
26 lbs.
12 kg
Shipping dimensions 42.72 x 20.28 x 14.02 in. + 17.72 x 20.28 x 14.02 in.
(w x h x d)
1085 x 515 x 356 mm + 450 x 515 x 356 mm
Shipping weight
114 lbs.
52 kg
Admissible ambient temperature
(with 95% rel. humidity)
-4 °F - +122 °F
-20 °C - +50 °C
Admissible storage temperature
(with 95% rel. humidity)
-4 °F - +140 °F
-20 °C - +60 °C
Protection devices
Ground fault protection internal GFDI (Ground Fault Detector/Interruptor)
Islanding protection
internal
DC reverse polarity protection
Over temperature
internal diode
output power derating / active cooling
122
SunPower
Field Adjustable Trip
Points
Field adjustable trip points
208 V
240 V
277 V
Nominal AC output voltage,
Line-to-Line, [V]
208
240
277
Operating AC voltage range
default, Line-to-Line, [V]
183-229
211-264
-
Adjustment range for
voltage, Line-to-Line, [V]
105-248
121-287
-
Voltage trip limit accuracy,
1
Line-to-Line [% of nominal value]
1
-
Operating AC voltage range,
Line-to-Neutral, [V]
106-132
106-132
244-305
Adjustment range for voltage,
Line-to-Neutral, [V]
61-143
61-143
138-324
Adjustment range for voltage
clearing time [s]
0.016-4.25
0.016-4.25
0.016-4.25
Voltage trip limit accuracy,
1
Line-to-Neutral [% of nominal value]
1
1
Nominal output frequency [Hz]
60
60
60
Operating frequency
range [Hz]
59.3-60.5
59.3-60.5
59.3-60.5
Adjustment range for
frequency [Hz]
57.0-60.48
57.0-60.48
57.0-60.48
Adjustment range for frequency
clearing time [s]
0.016-300
0.016-300
0.016-300
Frequency trip limit accuracy [ms] 16.66 (1)
16.66 (1)
16.66 (1)
Detection time [ms]
25 (2)
25 (2)
25 (2)
Reconnect time default [s]
300
300
300
Adjustment range for reconnect
time [s]
5-900
5-900
5-900
(1)
(2)
16.66 ms are equivalent to 1 cycle
25 ms are equivalent to 1.5 cycles
123
SunPower
Relevant Standards and Directives
Relevant Standards and
Directives
-
UL 1741-2005
IEEE 1547-2003
IEEE 1547.1
ANSI/IEEE C62.41
-
Grid Failure
The standard measurement and safety procedures integrated into the
SunPower SPRf inverter ensure that the power feed is immediately interrupted in the event of a grid failure (shut-off by the utility or damage to
lines).
124
FCC Part 15 A & B
NEC Article 690
C22. 2 No. 107.1-01
(September 2001)
SunPower Corporation
3939N. First Street
San Jose, California 95134, USA
Tel 00800-SUNPOWER
Fax 1.408.877.1808
customercare@sunpowercorp.com
For the product warranty, visit www.sunpowercorp.com