CalCulating the Cost savings from rfog July/Aug 2009 • Vol.30 • No.5 Top 1oo 2009 BroadBand Companies British Invasion: New FiberThrough-theSewer Technology Coming to the US Do you have the bandwidth to attract and keep residents? Broadband at the speed of fiber-optic light. Streaming video and interactive gaming that defy description. The coolest programming, and more of it, on the purity of HDTV. Pure joy. This is what today’s residents demand. And this is what you can give them with Verizon FiOS®, the most advanced TV, Internet and phone service available. Set up by our own experts, who will create a custom installation plan just for you. Verizon FiOS. It’s a clear signal to today’s residents that you get it. Call 888.376.3608 or go to verizon.com/communities to learn more. Verizon FiOS tv | internet | phone verizon.com/communities 888.376.3608 FiOS available in select areas only. Battery backup for standard fiber-based voice service and E911 (but not VoIP) for up to 8 hours. ©2009 Verizon. All rights reserved. 3 big U.S. fiber opportunities 250,000 cell sites 5,000,000 MDUs 5,000,000 SMBs Claim your share with 3 new Calix ONT solutions 766GX Enabling 4G evolution (8 T1, 4 GE, 8 POTS) 763GX Advanced video for MDUs (8 RF video ports with integrated RFOG, 8 GE, 8 POTS) 765G-R Rack-mounted for easy SMB deployment (4 T1, 4 GE, 8 POTS) Delivering on the promise of FTTP Editor’s Note The NOFA: Let’s Party Like It’s 1999 EDITORIAL DIRECTOR Scott DeGarmo PUBLISHER Nancy McCain nancym@broadbandproperties.com Corporate Editor, BBP LLC Steven S. Ross steve@broadbandproperties.com Editor Masha Zager masha@broadbandproperties.com ADVERTISING SALES Irene G. Prescott irene@broadbandproperties.com DESIGN & PRODUCTION Karry Thomas Contributors Joe Bousquin Richard Holtz, InfiniSys W. James MacNaughton, Esq. Henry Pye, RealPage Bryan Rader, Bandwidth Consulting LLC Robert L. Vogelsang, Broadband Properties Magazine Broadband Properties LLC PRESIDENT & CEO Scott DeGarmo SENIOR VICE PRESIDENT CHIEF FINANCIAL OFFICER Himi Kittner VICE PRESIDENT, BUSINESS & OPERATIONS Nancy McCain Audience Development/Digital Strategies Norman E. Dolph CHAIRMAN OF THE BOARD Robert L. Vogelsang VICE CHAIRMAN The Hon. Hilda Gay Legg BUSINESS & EDITORIAL OFFICE Broadband Properties LLC 1909 Avenue G Rosenberg, Tx 77471 281.342.9655, Fax 281.342.1158 W W W.BROADBANDPROPERTIES.COM Broadband Properties (ISSN 0745-8711) (USPS 679050) (Publication Mail Agreement #1271091) is published 9 times a year at a rate of $24 per year by Broadband Properties LLC, 1909 Avenue G, Rosenberg, TX 77471. Periodical postage paid at Rosenberg, TX, and additional mailing offices. POSTMASTER: Please send address changes to Broadband Properties, PO Box 303, Congers, NY 10920-9852. CANADA POST: Publications Mail Agreement #40612608. Canada Returns to be sent to Bleuchip International, PO Box 25542, London, ON N6C 6B2. Copyright ©2005 Broadband Properties LLC. All rights reserved. 2 A Why are federal agencies promoting decade-old technology? fter a seemingly interminable wait, the Notice of Funds Availability (NOFA) for $4 billion of broadband stimulus funds emerged from the federal government on July 1, and the response from the broadband community was…underwhelming, to say the least. The document wasn’t what we and other fiber-to-the-home advocates had hoped for, a definitive first step toward a national ultra-broadband network. Rather, it seems aimed at creating “lowest common denominator” broadband coverage nationwide. Its definition of “broadband” is woefully obsolete in terms of speed – advertised speeds of 768 Kbps downstream and at least 200 Kbps upstream – and doesn’t consider the strict usage caps that often apply to wireless broadband. “Access” means being able to “readily subscribe to that service upon request” – with no consideration of affordability. The definitions of “unserved” and “underserved” are also very stringent: An unserved area must have 90 percent of households without access to even minimal broadband; in an underserved area (for last-mile access) either 50 percent of households must have no broadband access, or there must be no access to advertised speeds of 3 Mbps downstream (let’s hope truth-in-advertising laws are being enforced!), or broadband penetration must be below 40 percent. These definitions leave little hope for upgrading many broadband networks that most of us would consider poor, or even for extending service on the fringes of many service areas. One could argue the lowest-commondenominator approach is the fairest use of the limited funding available; setting higher standards would result in reaching fewer of the unserved and therefore increasing, rather than eliminating, the digital divide. Shouldn’t all of us have bread before some of us get (subsidized) cake? But it’s questionable whether investing in obsolete technology will help any- one. The NOFA explicitly calls 768/200 Kbps broadband “sufficient access to broadband service to facilitate rural economic development,” but how many jobs will this kind of broadband really attract to a depressed area? How many new services can service providers sell over such networks? Will the networks support public needs for distance education or health care? And how long will it be before the equipment has to be replaced? In the words of a rural telco manager I spoke with recently, “You want to put money into something long-term if you’re going to start building networks. Don’t build something you’ll have to throw away in two or three years.” There are still grounds for optimism. Another $3 billion will be available in the next two funding rounds, and the rules can be changed in those rounds “to better achieve the agencies’ priorities.” Also, the administration has called ARRA a “down payment” on a larger broadband package. So there may be more opportunities for public investment in higherspeed networks. (Though in that case, there’s even less excuse for building obsolete networks today.) Second, both agencies give a slight edge to higher-bandwidth systems, and to affordability. And NTIA says it is looking for networks with “a clear and affordable upgrade path.” Finally, in recent conversations with providers preparing applications for funding (admittedly, a very small sample), we haven’t found anyone whose plans were changed by the NOFA. Vendor surveys in the spring showed many applicants planning FTTH projects, and if the people we’ve talked to in recent weeks are representative, that’s still going to happen. Let’s hope NTIA and RUS see the merits of their proposals! | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Masha@broadbandproperties.com Everyone benefits when you’re wired for DIRECTV. Whether you’re a property owner or a tenant, find out why over 50 million Americans enjoy DIRECTV every day! Why OWNERS want DIRECTV Why TENANTS want DIRECTV >> Single Dish Solution: All tenants can access DIRECTV programming via a centralized dish system >> No Contract Required: Switching is quick and easy – Ask how! >> Customizable Programming Options: Select programming that meets the needs of your property, including bulk options >> Local Service Network: Tenants get fast and free installation and quick customer service from our knowledgeable local dealer network >> The Highest Customer Satisfaction Ratings: DIRECTV has had higher customer satisfaction ratings than cable for nine years running* >> Fast & Free Standard Professional Installation >> Nobody offers more HD than DIRECTV: Plus, tenants can enjoy the latest in 1080p programming and Dolby® Digital 5.1 surround sound – same as Blu-ray discs †† >> No Dish Required: And no equipment to buy >> Exclusive Programming: Exclusive sports packages not available on cable like NFL SUNDAY TICKET™, and MEGA® MARCH MADNESS ® plus premium content on The 101® Network DIRECTV is proud to be one of Broadband Properties Top 100 Companies to do business with for 2009.^ For more information on why your building should have DIRECTV, call 888-342-7288. *Among the largest national cable & satellite TV providers. 2009 American Customer Satisfaction Index, University of Michigan Business School. †To access DIRECTV HD programming, customer must reside in a MFH2™ or MFH3™ capable property. Plus, an HD Access fee ($10/mo.), HD Receiver (H20, HR20 or greater), HD television equipment, and a qualifying programming package are required. Number of HD channels varies by package. ††“Dolby” and the double-D symbol are trademarks of Dolby Laboratories. ^Based on Broadband Properties Top 100 Companies list 2009. INSTALLATION: Standard professional installation only. Custom installation extra. SYSTEM LEASE: Purchase of 12 consecutive months (for standard and advanced receivers) of any DIRECTV programming package ($29.99/mo. or above) or qualifying international service bundle required. FAILURE TO ACTIVATE ALL OF THE DIRECTV SYSTEM EQUIPMENT IN ACCORDANCE WITH THE MULTI-DWELLING UNIT PROGRAMMING AGREEMENT AND EQUIPMENT LEASE ADDENDUM MAY RESULT IN A CHARGE OF $150 PER RECEIVER NOT ACTIVATED. IF YOU FAIL TO MAINTAIN YOUR PROGRAMMING, DIRECTV MAY CHARGE A PRORATED FEE OF UP TO $240. RECEIVERS ARE AT ALL TIMES PROPERTY OF DIRECTV AND MUST BE RETURNED UPON CANCELLATION OF SERVICE, OR ADDITIONAL FEES APPLY. CALL 1-800-DIRECTV FOR DETAILS OR YOUR AUTHORIZED MDU DEALER. Programming, pricing, terms and conditions subject to change at any time. Pricing residential. Taxes not included. Receipt of DIRECTV programming subject to DIRECTV Customer Agreement; copy provided at directv.com/legal and in first bill. ©2009 DIRECTV, Inc. DIRECTV and the Cyclone Design logo are registered trademarks of DIRECTV, Inc. All other trademarks and service marks are the property of their respective owners. Table of Contents DEPARTMENTS COVER STORY Editor’s Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 The Bandwidth Hawk . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 BBP Marketplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Advertiser Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Calendar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 IN THIS ISSUE Broadband Properties Top 100 Companies for 2009 | 32 Find out who’s leading the way to the fiber-connected community: Equipment vendors, network planners, construction companies, distributors, integrators, network operators, service providers and more. Provider Perspective Try Opening This Door | 8 By Bryan J. Rader ■ Bandwidth Consulting LLC What do you do after your take rate at a property maxes out? Doorto-door selling can help boost sales – if you do it right. Owners Corner The Bandwidth Crunch in Student Housing – Part 2 | 10 By Henry Pye ■ RealPage To meet skyrocketing demand for bandwidth in student housing, owners may have to rethink their infrastructure, budgets and contracts with providers. Why We Need More Fiber The House Call of the 21st Century: Telemedicine | 12 Fiber Deployment Roundup Counting the Business Cases for Fiber | 14 By Masha Zager ■ Broadband Properties The luxury second-home development is the “classic” setting for FTTP. But that’s only one of many cases where fiber makes business sense. – Digital edition bonus section: International Deployments – Admiralty Apartments, Golden West Properties | 22 By Joe Bousquin ■ Contributing Editor, Broadband Properties To differentiate a new rental development, Golden West gave residents a choice of three broadband providers, and prewired the units for a possible FiOS buildout. – Digital edition bonus section: Additional pictures– Summit Coverage Who’d Want Broadband Without the Internet? | 27 By David S. Isenberg ■ Freedom to Connect and Isen.com A noted Internet researcher argues that broadband’s value isn’t in the pipes but in what they connect us to. Cal Cul atin g the Cos t savi ngs fro m rfo g Top 1oo July/Aug 2009 • Vol.30 • No.5 2009 BroadB and Co mpan ies British Invas ion: New FiberThrough-theSewer Tech nology Coming to the US 4 By Elfed Thomas ■ i3 Group The inventor who made “Fibrecities” possible in the UK explains his approach to fiber deployment. Now he hopes to bring his technology to the United States. The Desktop ONT Arrives | 90 By Bhavani Rao ■ Alcatel-Lucent Optical network terminals in MDUs have always been problematic. The next generation of small, indoor ONTs may offer a solution. Texas School District Delivers Online Learning Over Fiber | 94 By Tim Donohoe ■ MRV Communications The school district in Mesquite, Texas, took control of its bandwidth destiny by deploying fiber to its 53 schools. BROADBAND APPS The Dawn of the Digital Home | 96 Property of the Month Art director Karry Thomas gives top billing to the Top 100. i3 Group Brings Fiber Through the Sewers | 86 Municipal Fiber Networks The Connected Care program could make telemedicine the norm instead of the exception – and home-based telepresence has a big role to play. ABOUT THE COVER TECHNOLOGY By Jake Sailana ■ ZyXEL Service providers have a new revenue opportunity in helping subscribers install and manage their home networks. BUT WAIT…THERE’S MORE! The Digital Edition of Broadband Properties now includes free onlineonly bonus material. International news, extra photographs and other features are now available to supplement the print edition. Visit www.bbpmag.com/bbponline.php to see this month’s Digital Issue. Cable Operators A Network Provider Calculates the Economic Benefits of RFOG | 78 By Tom Anderson ■ Alloptic A cable operator upgrading to RFOG collaborated with the equipment vendor to calculate the cost savings and revenue enhancements resulting from the upgrade. –Digital edition bonus section: Greening the Network With RFOG– | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 FTTx Made Easy A B J F K C G D L H E Whether you are building a fiber network across a city, campus or neighborhood, AFL can make FTTH easy for you. From creation of the business case to supply of end-to-end passive infrastructure and FTTH electronics (GPON, GEPON, Point-to-Point and RF/IP Video), AFL has the proven expertise and products to get your customers connected. A. B. C. D. E. F. Fiber Management & Optical Connectivity Fiber Distribution Hub Indoor Gateway Splice & Test Equipment Distribution & Pedestal Closures Fiber Splice Closures www.AFLtele.com G. H. I. J. K. L. Hardened Gateway Drop Cable DIRECTV® HR20i HD DVR Ethernet Solutions MFH3™ Headend Loose Tube & MicroCore® Cables 1.800.235.3423 1101010010_THE_BANDWIDTH_HAWK_0101101011 Two Paths to Public FTTH Thanks to a court ruling, Minnesota is ripe for public FTTH. By Steven S. Ross ■ Broadband Properties F inancing travails for two Minnesota builds underscore the difficulties facing municipal FTTH, and the opportunities. In June, Minnesota courts gave final approval to a $26 million municipal FTTH build by the city of Monticello. As the month closed, Lake County submitted plans for a fiber build to the Rural Utilities Service – but not for stimulus funds. It simply applied for a standard loan out of the Broadband Loan Program for $34.5 million. Lake County is a rural area in northeastern Minnesota. Its planned network requires 800 miles of fiber to more than 7,300 homes and 500 businesses – every premises in the area that has electricity or telephone service now. It’s the first project of National Public Broadband (www.nationalpublicbroadband.org), a nonprofit helping communities develop and operate municipal fiber networks. NPB’s CEO is Tim Nulty, director of the ECFiber project awaiting funding in Vermont. (Disclosure: I was not involved in any way with the Lake County project and have no financial stake in it, but I am on the NPB board.) Rather than wait until at least December for up to 80 percent funding through the stimulus program and then waiting until spring to start construction, and rather than risking a turndown in a crowded field, Lake County elected to simply apply for a Rural Utilities Service broadband loan to finance most of the network’s construction and early operating cost. If RUS approves, construction would probably begin in 2010 with operation in 2011. There is plenty of money available in the older loan program. National Public Broadband would design, build and operate the countyowned network and provide retail voice, video and data services. But the network would be open access, available to all potential service providers. 6 “With the public financing that is now available, we can serve rural areas, not just small communities. It is a level of market penetration that incumbents have not been able to reach,” says NPB’s chief financial officer, Gary Fields. “There are many communities that understand the importance of fiber networks to their economic development, but they generally do not have the expertise to develop and operate the networks,” says Tim Nulty. “But as an independent, nonprofit organization, we can do that efficiently in partnership with the community.” The application ran 120 pages – not an easy task for a municipality to handle. LEGAL – AND UNETHICAL Small, compact communities ill-served by incumbents should indeed be prime targets for FTTH. But in Monticello, a city near Minneapolis with 11,000 people and 3,000 households, incumbent TDS Telecommunications was not interested in building FTTH until the city raised $26 million in revenue bonds to fund a network of its own. TDS then laid 76 miles of fiber at a cost, it says, of roughly $7 million. This is clearly not enough for a true FTTH build there. Bridgewater Telephone, a local division of TDS (www.tdstelecom.com), which is headquartered in Madison, Wisconsin, operates small-town systems in two dozen states and has 3,500 employees, sued to block the project, claiming that the city had no right to issue the bonds in the first place. TDS rebuffed an offer last fall by Monticello to partner in building one great fiber network. After TDS lost twice in Minnesota courts, the state’s highest court refused to hear an appeal. If an appeal had been allowed, Monticello would have had to refund investors’ money under the bonds’ own deadline covenants. But TDS says the money should be refunded anyway, and has started a national public relations battle to stimulate a bondholder lawsuit. Said Drew Petersen, director of legislative affairs and corporate communications for TDS: “Certainly the now-obsolete feasibility study – on which the revenue bond purchasers relied when they purchased the city’s bonds more than a year ago – can no longer justify the project, as that study assumed the absence of any broadband competitor as well as the city’s ability to charge for service at higher rates than presently offered by TDS. “Every resident in the city presently can receive TDS’ Internet service, via fiber, at speeds of 25 Mbps at value-based prices.” In reality, TDS is offering DSL service at 10 Mbps (384 Kbps upstream) in Monticello, with satellite video. That kind of service is marginal for economic development. As a bandwidth hawk, I find it ridiculous. The real issue for TDS seems to be philosophical: “The … lack of Supreme Court review, which leaves in place a ruling allowing municipalities tax-free financing to enter into competition with tax-paying businesses, endangers the appropriate relationship between municipalities and private enterprise,” said Petersen. The record is clear, however. Throughout the court battle, the city’s government tried to be conciliatory but TDS used the court system in a legal but hardly ethical manner. TDS has substantially increased the risk for the city’s build, and shows no signs it wants to compete fairly. Bondholders have a right to be nervous. BBP About the Author Steve is Corporate Editor of BBP LLC. You can reach him at steve@broadbandproperties.com. | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Choosing the right teChnology Can be the hardest part of your job. thankfully, it Can be the least of your worries. The service provider industry is always changing. technologies and offer objective advice based At any given time there are countless applications on actual experience. We work with the best emerging, all claiming to revolutionize the way suppliers to stay on top of the latest applications. you do business. But do you really have the time We to investigate each one? How do you upgrade you need options to satisfy your customers’ your copper or fiber network to Triple Play, diverse needs. For decades, our nationwide without starting over? Shouldn’t you be able to distribution network has been here to help service focus on managing your own business instead? providers build their businesses. Now, we’re ready That’s why we’re here. We research all promising to help you build yours. provide scalable solutions because for triple play osp solutions and to request adC’s new publication, The Book on FTTX, visit graybar.com/adC Provider Perspective Try Opening This Door Door-to-door selling isn’t just for magazines. It can be an effective sales tool for PCOs, too, if it’s done right. By Bryan Rader ■ Bandwidth Consulting LLC C able operators around the country ask me, “When a PCO reaches its penetration rate plateau after 30 days on an MDU property, what else can be done to drive up subscription rates?” “I’ve hosted parties, done two direct marketing campaigns, and even did an on-site incentive contest,” one marketing director told me recently. “I have nothing left in my bag of tricks.” And she was still 10 percent below her expected goal for this particular property. “What should I try next?” she asked. One of the oldest tricks in the marketing bag is door-to-door selling. In the past 40 years, door-to-door has proven to be a successful way to sell books, kitchen products and magazines. In the past few years, it has become a great way to increase cable penetration rates. Just ask Michael Willner, the CEO of Insight Communications, who has achieved the highest basic subscriber growth in the industry over the past three years, averaging 4 percent a year during this time. His company has used a very aggressive door-to-door sales campaign throughout its markets. According to leading cable sources, Insight has almost 200 door-to-door sales specialists in its footprint, with an average of 160 in the field every day. Their goal is to generate 2.5 new subscribers (not upgrades) for every salesperson, every day. Has it worked? Yes. The campaign has averaged 8,000 new connects per month, or about 30 percent of the business. Will It Work in MDUs? Will it work in an MDU environment? Absolutely. But the approach has to be very sensitive to a number of issues, including your property owner client, the on-site team, and the type of property. 8 Getting clearance from your client to begin a door-to-door campaign is very important. They will want to know who will be conducting the sales effort. Will they be your employees? Will they have identification? What hours will they be there? How long will the effort go on? How many folks are you bringing? Bringing well-groomed staff members to meet with the on-site staff first is a key component of a successful doorto-door program. The process, the promotional offer, and the expectations for installation are important topics to address during this conversation. Why would owners allow a cable operator to enter their communities in the evening to “sales pitch” their residents? Good question. Some of them won’t, under any circumstances. Yet many of them will, as there are benefits for them too. First of all, a doorto-door campaign may target every satellite dish customer on the property. Reducing the number of unwanted (and often unsightly) dishes throughout a community can be positive for owners, as it improves their aesthetics. Second, their revenue share is directly tied to the number of users on the property, and the number of services each of them takes. Finally, your promotion may be a great offer for their customers, especially folks who didn’t sign up at move-in. Insight Communications reports seeing roughly 10,000 to 15,000 revenue-generating units a month since implementing its program. What a huge return on investment. The company relies on training, sales experience, a good communication program, and on using employees rather than contractors so it can better control the process. A leader of a former PCO told me he always was able to generate customers with a door-to-door effort. “We focused on properties that had flat-lined results, and used this sales approach to trigger new activity,” he said. One of his company’s secrets was offering a very aggressive incentive, and having a technician on site to complete the install immediately. “That was most important.” So, would that work on your underperformers? I bet it would, especially if you targeted the sales campaign to special situations. For instance, in a property with a 30 percent satellite penetration, you might use a “dish buyback” incentive. A heavily Spanish community might respond to a bilingual rep who could sell the Spanish programming packs. And a property with high DSL usage would likely be attracted to a discounted broadband service at a higher speed. Be aware of the type of property you target for your team, as you want to be sure it is a safe and effective effort. Turn your door-to-door team loose. But do it in an organized way. Insight has proven that it can work. The right approach in the MDU market can make it a success for us, too. And summertime, with many new residents moving in, can be the perfect time to “open the door” on a new sales campaign. BBP About the Author Bryan Rader is CEO of Bandwidth Consulting LLC, which he founded in 2007 to assist providers with their performance in the multifamily market. Prior to starting Bandwidth Consulting, he founded and ran private cable operator MediaWorks for 10 years. You can reach Bryan at bryanjrader@yahoo.com or at 636-5360011. Learn more at www.bandwidth consultingllc.com. | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Connecting communities to the world... 1 piece at a time. Hiawatha Broadband Communications Inc. builds fiber-to-thepremise networks and provides voice, video and data services to rural American communities. A Broadband Properties Top 100 Broadband Company Owners Corner The Bandwidth Crunch in Student Housing (Part 2) What property owners and managers need to know if they are to continue meeting students’ ever-growing demand for Internet bandwidth. By Henry Pye ■ RealPage L ast fall saw a huge leap in bandwidth demand in student housing. Student housing owners and managers offering bulk broadband must now plan for increasing bandwidth and for the related infrastructure, contract, budget and marketing challenges. Scalable, resilient, highly manageable delivery platforms like Ethernet will increasingly be the only serviceable method of providing bulk high-speed Internet to student housing. Ethernet has always been the most cost-effective platform for this purpose; providing acceptable levels of high-speed Internet access in dense user environments with cable modems, xDSL and other methods designed for single-family use has always been a struggle and will now grow increasingly difficult. Providing WiFi will be a challenge as well. While WiFi is undoubtedly critical to any competitive community, it should serve primarily as a supplement to a wired Ethernet network. In very dense environments WiFi access points become choke points. WiFi linkages between buildings, always problematic, will become unworkable in student housing. Increasing user speeds, the move to streaming applications and ever-evolving WiFi standards will hasten the obsolescence of WiFi equipment. Owners also need to revisit many of their core business decisions and contract negotiations for bulk high-speed Internet access. Bandwidth decisions always require a delicate balance of time and cost. Usually the owner knows bandwidth needs will increase over time, so 10 contracts typically allow for additions to bandwidth over the contract term. However, the time between increases may now become shorter as demand rises more quickly. Any contract between an owner and provider of high-speed Internet access should allow adding bandwidth as soon as it is necessary. Of course, the connection to the network providing the bandwidth should also be scalable. Contracts should also address the responsibility for maintaining and upgrading passive (fiber and copper cables) and active infrastructure (switches, wireless access points, and so forth). Traditionally, owners maintain passive facilities while providers take care of active components. However, providers’ obligations to upgrade equipment in order to keep the property competitive and to meet service level guarantees are often missing from the agreement or unenforceable. For their part, owners must recognize that bulk high-speed Internet, specifically bandwidth, is not static. They must budget for bandwidth increases and, as dictated by contract, for upgrades to active and/or passive infrastructure. OLDER CONTRACTS MAY NEED TO BE OVERHAULED These challenges will be toughest for communities that negotiated their agreements some time ago. In the past, many owners negotiated contracts for static service levels. Second-tier providers may not be able to meet today’s increased demands. Also, increased bandwidth and network management will overwhelm jerry-rigged infrastructures. Many owners will have to begin the painful process of overhauling or replacing contracts, infrastructures and/or providers. Given the cost of these actions, owners should consider what speeds are required at each community. What level of high-speed Internet access is needed to generate traffic, close leases and enhance retention? The answer will be different for each community. Owners might also consider offering residents the option of purchasing premium upgrades for relatively low cost; this will help appease the 10 percent to 20 percent of residents who demand the most bandwidth. At some communities, owners may also need to re-evaluate the value of bulk video programming. Most student housing communities will continue to require bulk video services for the near future. But bulk video is becoming increasingly complicated and expensive (see my article in the March 2009 issue of this magazine), students are downloading more and more TV content from the Internet and owners’ budgets are tight. Owners cannot afford to ignore these challenges. You must actively monitor and manage the bulk high-speed Internet access at your communities. If you wait until residents complain that highspeed Internet access is slow, it may be too late and it could affect the community’s reputation. BBP About the Author Owners Corner is written by Henry Pye together with industry peers. Henry is vice president of Resident Technology Solutions for RealPage (www.realpage.com). You can reach him at Henry.Pye@RealPage.com. | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Atte n tio n apartment and condominium building owners and property management companies Let Greenfield Communications using the technology of Alcatel-Lucent and DirecTV bring a full suite of communication services to your property including Telephone, High-speed Data and HD cable TV. Add value to your property and lower vacancy rates with these enhanced services with exceptional customer service. call 949-248-8898 for more information or to set up a site visit to your property. www.egreenfield.com The House Call of the 21st Century: Telemedicine Cisco and insurance giant UnitedHealthGroup are building a national telehealth network. Soon, it will reach into millions of patients’ homes. T he future of health care may be shaped as much by the technology initiatives under way today as by the 1,000-page legislative packages being churned out in Washington. One major initiative is the “Connected Care” program that networking powerhouse Cisco Systems and insurance provider UnitedHealth Group have teamed up to build. Connected Care – to which UnitedHealthGroup has committed tens of millions of dollars – will be the first national telehealth network, letting patients see doctors remotely when they can’t see them in person. Combining audio and video technology with health resources, the network will expand physicians’ reach into rural, urban and other underserved areas. Telemedicine isn’t new. Virtually every large hospital has some kind of program to connect specialists with outlying clinics and community hospitals, and institutions like prisons often use telemedicine because moving patient/inmates under guard is expensive. What’s new is the scale: UnitedHealth Group has nearly 600,000 doctors and 5,000 hospitals in its provider network, and counts more than 70 million Americans as customers. Cisco, of course, is a leader in telepresence and other collaborative network technologies. A program on this scale could make telemedicine the norm rather than the exception. The Doctor Will See You Now – on TV Now, patients won’t have to be in hospitals (or jails) to experience telemedicine. The Connected Care program will start 12 by creating telemedicine offices in easily accessible locations: workplaces, stores, rural community centers, even mobile 18-wheel clinics. Property owners and developers might find that a Connected Care center in their community is a great differentiator for a property. The next step will be bringing telemedicine into the home, using the television-based home telepresence solution that Cisco expects to introduce next year. That’s why the CEO of UnitedHealthGroup calls Connected Care the “house call for the 21st century.” in partnership with health education groups so that health providers can develop best practices for using the system. For example, the international health education and humanitarian assistance organization Project HOPE will use a Connected Care mobile clinic to help New Mexico residents obtain health screenings and treatment for diabetes and other chronic diseases. Connected Care should also be a boon to medical education. The Association of American Medical Colleges estimates that due to population growth, UnitedHealthGroup has 70 million customers and 600,000 doctors on its rolls. Its Connected Care program could make video-based telemedicine the norm rather than the exception, profoundly changing the way health care is delivered. Connected Care is being built on an open network, so that electronic health records and other medical IT systems can be easily integrated. It will support real-time consultations with doctors, nurses, and other health professionals, and also let the health professionals talk with each other. Security and privacy are built into the system. Will patients accept the program? In a recent pilot project with Cisco employees in California, 90 percent of participants said they would recommend the program to others. UnitedHealth Group employees in Minneapolis are preparing to participate in a similar pilot, and other tests are being performed aging and other factors, this country is facing a potential shortage of 159,000 primary care physicians by 2025. “Educating and training more physicians is a long-term solution to addressing this country’s physician shortage. Through Connected Care, we can advance access to medicine in America and spread clinical expertise over greater distances today to people who are suffering from inadequate access to care,” says Reed V. Tuckson, M.D., executive vice president and chief of medical affairs, UnitedHealth Group. BBP You can read more about the Connected Care initiative at www.ConnectedCareAmerica.com. | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Counting the Business Cases for Fiber Fiber to the home-away-from-home is the perfect solution for the busy executive who wants a few days’ break from the office. But FTTH makes business sense in many other situations. By Masha Zager ■ Broadband Properties T his issue’s roundup begins with a “classic” FTTH deployment (if a decade-old technology can be said to have a classic period) – a luxury second-home development in a remote and beautiful location. This is fiber to the home for the folks who have everything; it lets executives and professionals get away for long weekends to play golf and enjoy the scenery without anyone realizing they’ve left the office. While this kind of “technology lifestyle amenity” is increasingly rare in these belt-tightened times, there are still plenty of other good reasons to deploy fiber. This month, we see fiber-to-the-premises solutions being deployed to help businesses of all kinds become more productive and competitive – from manufacturing firms in a traditional Midwestern business park, to mega-yacht captains docked at a marina in Florida, to a nursing home in the Bronx, to home-based businesses in a small Iowa town. We see a school system bringing fiber to the desk, giving each student the potential of having a 1 Gbps connection to the Internet. We see network operators replacing aging copper and coax plant with a cost-effective and future-proof infrastructure. And we see providers recognizing that ordinary people in cities, suburbs, rural towns and even out in the “boonies” are eager for the entertainment and communication options that only fiber to the home can provide. – MZ INDEPENDENT TELCOS “Broadband Is the Lifeline” Midvale Telephone Exchange is a century-old, family-owned business that originally served the small farming community of Midvale, Idaho. In recent years, the company has ventured further afield, bringing phone service to previously unserved areas of four western states. Midvale strings phone lines over mountaintops when necessary to deliver reliable voice and even broadband service to customers who once had to resort to satellite phones. It began building fiber to the home several years ago and is currently building out an FTTH network to provide voice and Internet access to residents of Williamson Valley, Arizona. Fiber’s superior speed and reduced fire risk are both important considerations in these rural communities. 14 The current project includes an overbuild of LV Ranch Estates, a new community whose developer originally provided communitywide wireless Internet and telephone service. However, wireless did not offer what buyers – mostly second-home owners – were looking for. The developer, Peter Gooding Sr. of True West Companies, says, “Telephone and Internet service is one of the top concerns of prospective LV Ranch Estates buyers. We provide water via a well on each parcel and underground electric service, so reliable communication was really the last piece of the puzzle. Now, thanks to MTE’s fiber optic network, owners can enjoy one of the most convenient features of urban living in an un- spoiled rural setting of stunning natural beauty.” Second-home owners also appreciate the VoIP service available on the fiber network because it allows them to use the same phone number at multiple locations. Gooding says he likes “the prospect of working from a place like LV Ranch Estates without anyone knowing I’m away from the office.” Midvale operations manager Dennis Farrington explains that MTE “designed the network under the assumption that it will likely support transfer rates of as much as 50 Mbps in the not-too-distant future,” because, as he says, “We see broadband becoming the lifeline for rural communities like LV Ranch Estates in the next five to ten years.” | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Major FTTH Expansion for Cinergy MetroNet Competitive provider Cinergy MetroNet, which provides broadband services to rural communities, is using ADC’s solutions to expand its FTTP network in 11 communities in Indiana. When the rollout is completed by the end of the 2010, Cinergy MetroNet’s thousands of subscribers will have access to high-speed Internet, service, high-definition TV, and advanced phone services. Kevin Stelmach, general manager and vice president for Cinergy MetroNet, says, “We have made a long-term commitment to the communities we serve to work with them to bring economic strength and vitality through new technologies and assurance that our customers receive the best and most reliable services we can deliver.” ADC products being deployed by Cinergy MetroNet include OmniReach Fiber Distribution Hub (FDH) cabinets, OmniReach Multiport Service Terminals (MSTs) and fiber-hardened drop cables. ADTRAN announced a series of customer wins for its GPON solution in the independent telco segment. Peoples Telephone Cooperative, serving northeast Texas, selected ADTRAN’s Total Access 5000 Multi-Service Access and Aggregation Platform (MSAP) and 300 Series ONTs. According to central office manager Brent Tennis, the GPON solution “will allow us to transition to next-generation services at our pace without worrying about network and system capacity. This solution provides everything we need to meet customer demand today, and unlimited possibilities for the future.” Additional new customers for ADTRAN’s GPON solution included Rice Belt Telephone in northern Arkansas, South Central Rural Telephone Cooperative (SCRTC) in Kentucky, NTELOS in the Appalachian region and Diller Telephone Company in southeastern Nebraska. Rice Belt and SCRTC plan to deliver triple-play services over IP. SCRTC and NTELOS will be using the ADTRAN equipment to deliver tripleplay services over both copper and fiber access networks; Diller will offer high- speed voice and data services today but hopes to add video services later. Sebastian, an ILEC based in Kerman, California, will be using Occam Networks solutions to build out fiber to the premises in greenfield subdivisions at the same time it upgrades its existing network to ADSL2+ with bonded copper pairs. Mitch Drake, VP of Sebas- tian, comments that Occam’s platform, which supports multiple architectures and services, allows the company to “efficiently manage our networks and eliminate unnecessary cost, providing us a huge advantage when migrating our customers to fiber.” Western Iowa Networks (WIN), an ILEC and local cable provider, is get- DIGITAL HEADEND SOLUTIONS I II 8/QPSK IRD IRD By others ASI IP 8VSB QTM QAM AQM QAM EQAM QAM DAP NTSC+ASI AQT QAM AQD AV+ASI DHDP 8VSB LOCAL CONTENT III HD/SDI SD AV HDMI Think Forward. HDE-ASI ASI SD4E-ASI SD10E-QAM AV10E-QAM HDE-QAM HDE-2H-QAM We Do. ASI QAM QAM QAM QAM www.blondertongue.com July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 15 ting ready to begin its FTTH rollout in the city of Carroll, Iowa, using financing from RUS. Construction in the central business district will begin in September and progress to residential areas in the fall. WIN plans to deliver triple-play services under the “Evolution” brand name, including advanced video services (digital video, DVR, VoD) that are not feasible with WIN’s current cable plant. Prairie Grove Telephone Company (PGTelco), a family-owned and -operated telephone company, has chosen Clearfield as its fiber management supplier. PGTelco is rolling out FTTH to some of its 8,500 customers in five exchanges in Northwest Arkansas. PGTelco’s project originated as a greenfield installation with the construction of new subdivisions in 2007. The company is now exploring the possibility of updating brownfield structures in older areas of the communities it serves. Services on the new network will include Voice over IP and fast Internet services; IPTV may be added later. D&P Communications, an ILEC in southern Michigan, is also using Clearfield cabinets for fiber management. D&P is converting 4,500 customers to FTTH, beginning in Tecumseh, Michigan, and extending through two counties. Mid-State Consultants, D&P’s engineering and consultant firm, selected Clearfield as fiber management supplier primarily for reasons of aesthetics. Says Mid-State Regional Vice President Gordy Caverly, “D&P wanted as few above-ground cabinets as possible. And those that were necessary, had to be unobtrusive. The city of Tecumseh is very happy that we selected a product that was compact and, basically, out of sight. And we’re happy with the craftsmanship, quality and workmanship of the cabinets. They’re solidly built, wa- terproof and sealed. They’re easy to set up and install, and Clearfield has always been ‘Johnny-on-the-spot’ – always there when I need them.” Hickory Telephone is using Zhone’s new MXK platform for its GPON deployment in Hickory, a rural community in southwestern Pennsylvania. Hickory’s new “Aurora” service offers Internet access at speeds up to 15 Mbps/5 Mbps, standard and high-definition video, and digital voice. Existing Zhone customers upgrading to the MXK for new deployments include Ketchikan Public Utilities in Alaska, Yadkin Valley Telecom in North Carolina and Stratford Mutual Telephone Company in Iowa (see box). Waitsfield and Champlain Valley Telecom, a family-owned telco in Vermont serving 20,000 customers, is extending its fiber-to-the-home service Stratford Mutual Goes All-Fiber Iowa is the land of small phone companies, and Stratford Mutual Telephone Company is typical of them – after a century as a leading institution in its hometown of Stratford (motto: “The place to be”) it has fewer than 600 access lines in all. When it comes to technology, however, Stratford Mutual is in the lead. The company began experimenting with fiber to the home as early as 2005, and recently made a wholesale cutover of its old copper plant to fiber. Now Stratford residents living as far as 11 miles from the central office have gone from kilobit dial-up connections to digital TV, interactive voice services and double-digit Internet speeds. “There’s a time for everything and Stratford’s aging copper plant was proving to be more of a liability than an asset,” says David Fridley, VP of engineering and consulting for the Martin Group, the firm enlisted by Stratford to help with financing, network planning and platform selection. Stratford also wanted to provide a higher-quality video product to its subscribers. With the help of the Martin Group, Stratford selected a GPON solution based on Zhone’s new MXK intelligent terabit access concentrator, which Fridley describes as “competitive and leading edge.” In addition, Zhone’s zNID was chosen as the customer-premises equipment and the Tekelec 7000 Class 5 Packet Switch was selected to replace Stratford’s old Class 5 switch. The Martin Group also helped Stratford secure RUS funding for the project. General manager Randy Baker says, “The platform and software were the easy part. It was the evolution from an 16 all-copper to an all-fiber network that led to a complete culture shift in our organization. Fiber requires a different language, different tools and different skill sets.” “Fiber Is Limitless” Vance Cook, the company’s telephone network manager, explains, “Copper is a static medium and you had to learn to work within its limits. With fiber, you can always add more services so the network is constantly evolving. Fiber is limitless. That means you never think of the project as done.” Cook handled the cutovers from copper to fiber at the subscriber sites and reports that the zNID design saved Stratford Mutual hundreds of staff hours in installation time. zNID uses the latest version of HomePNA, which delivers services over coax, phone wire or Ethernet, and it doesn’t require a bulky cable to deliver power and alarms to the ONT. AC battery power and alarm signaling are delivered via 19-gauge thermostat wire, reducing the risks and costs of drilling holes through customer’s walls to run in-home cable. “No conduit,” Cook says. “Something our technicians and customers can all appreciate.” Keeping the community informed helped generate support for the project. Stratford held open houses and published op-eds in the local paper emphasizing project milestones. It also included inserts in monthly statements keeping customers informed about planned construction. “Community partnership is vital when you’re dig- | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 in the town of Richmond, according to local press. Subscribers will be upgraded free of charge and will maintain their current service levels. Northwest Communications Cooperative (NCC) in North Dakota began rolling out a test FTTH project near the town of Wildrose in 2007. This summer, according to the company’s Web site, crews are working on an FTTH project in Epping, where contractors are burying fiber, installing ONTs and back-up power supply boxes in homes and businesses, and splicing fiber at the premises. Customers were scheduled for turnup throughout the summer. New Business Services at Optimum Lightpath Optimum Lightpath, a fiber-to-thebusiness provider in the New York metropolitan area, has introduced a new HD-Voice service for mid-sized and A nursing home replaces five carriers’ T1 lines with one fiber optic line, increases bandwidth and saves $28,000 per year. large businesses. Because this hosted voice system, which uses Cisco IP phones and delivers true high-definition voice quality, requires less bandwidth than standard voice protocols, it increases the efficiency of the Ethernet-based fiber optic network. Optimum Lightpath also announced that its customer Morningside House, a Bronx-based subsidiary of Aging in America, is saving nearly $28,000 per year by consolidating its telecommunications services on a fiber optic line. Morningside House replaced T1 lines provided by five different carriers with Optimum Lightpath’s 50 Mbps metro Ethernet service and 20 Mbps In- ging up the streets,” Baker says. “Now, there’s a shared excitement that our town has built a state-of-the-art IP infrastructure and our network in Stratford is faster than anything you’d find in any major city in the world.” The town’s excitement is evidenced in the speed of adoption. Stratford reports a hockey-stick curve on the take rates for high-speed broadband and digital TV. “Stratford’s new network has led many residents to start home-based businesses,” says Brian Wilde of the Stratford Community Development Corporation. “And the TV is great,” he adds. The school system is also installing “Smart Desks” to give each student personal high-speed Internet access. Designing for the “Hulu Phenomenon” The new MXK platform is almost as transformative for Zhone as it was for Stratford – Steve Glapa, Zhone’s VP of marketing and product management, calls it “one of most significant product launches in the company’s history.” As part of its technology roadmap process, the company tracked bandwidth demand – especially online video and other streaming unicast traffic, which renders the “oversubscription” model of bandwidth allocation obsolete – and realized that forecasts were being revised upward every year. “Even the 2009 forecast is conservative,” Glapa says, citing the “Hulu phenomenon.” And considering that Americans still watch an average of five hours per day of linear TV and only 10 minutes of Internet video, the potential for future growth is enormous. As bandwidth rises, so does the need for intelligence ternet and voice service. In addition to reducing operating expenses, Morningside was able to add bandwidth to support its clinical database, hosted payroll and pharmacy applications. Competitive provider Jaguar Communications, which has been rolling out FTTH in rural Minnesota since receiving an RUS loan in 2006, is getting ready to deploy fiber in the town of Hayfield and offer triple-play services there, according to local press. The first customers should be online by the end of the year. SureWest Communications, which offers symmetrical Internet access at speeds up to 50 Mbps, boosted connec- in the system. At high speeds, it becomes difficult to guarantee quality of experience – for instance, eliminating the “echo” in packet-based voice systems. “You have to look at every packet,” Glapa says. Looking ahead to the future, Zhone decided not to simply upgrade its earlier platform but to design a new one from scratch – a platform that did not assume bandwidth oversubscription, that could be easily scaled upward and that had the requisite intelligence built in. No More Waiting in Line This “clean sheet” approach yielded an entirely new architecture, with the cards connected in a star topology rather than the typical bus/backplane architecture. Each line card connects to the uplink with dedicated 10-gigabit traces, and redundant uplinks allow for graceful failure. “The original Ethernet was ‘wait your turn, hang up and wait,’” Glapa says. “Now everyone has a dedicated line.” To help providers reduce capex, Zhone offers the MXK in two widths, with the smaller box designed for small deployments like Stratford’s. Similarly, the GPON cards come in not only the usual four-port version but an eightport version as well, yielding significant savings per port. “The flip side of scalability is efficiency,” Glapa points out. For a 1,000-person town like Stratford, “one of these [MXKs] covers the town. It’s a little ample, but think about it in terms of a lot of headroom…There will be 1 Gbps to the home in the future. Even in a town of 1,000 people, 1 Gbps to every schooldesk will tap out the box.” July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 17 tion speeds for fiber-to-the-home customers in its greater Sacramento market with no extra cost or action required by the customer, and said it is planning bandwidth upgrades in its Kansas City market for 2010. “In today’s environment, customers are understandably searching for ways to receive more value from their products and services,” says Pete Drozdoff, vice president of marketing for SureWest. “This free speed upgrade enhances the Internet experience for our customers and continues to allow us to outperform the competition with the fastest connection speeds wherever we serve.” SureWest also launched Caller ID on TV, which new triple-play customers will receive automatically and free of charge. Customers have the option to turn the Caller ID on TV feature on or off and customize it. BBP CABLE COMPANIES Broadstripe Provides GePON Solution to Business Park Cable provider Broadstripe, which serves customers in Michigan, Maryland, Washington and Oregon, recently launched a fiber-based commercial offering, using Aurora Networks’ GePON solution. Dave Harwood, Broadstripe’s regional vice president and general manager, says, “For Broadstripe’s commercial services offering, we set out to serve a combination of T1, high-speed and dial-up customers including Brooks Industrial Park in Marshall, Michigan, an established business park that was previously receiving its business service from a competing provider. With Aurora Networks GePON solutions, we are the only provider able to offer 10 to 100 Mbps of dedicated fiber services to each of Brooks Industrial Park’s current customers.” Harwood adds that Broadstripe “can now take advantage of the huge growth opportunities available in business services by competitively delivering what customers are demanding.” The deployment to the industrial park includes a Virtual Hub (VHub) equipped with Node PON technology on Broadstripe’s existing fiber infrastructure from its main headend to the park, approximately 40 miles. New fiber was laid to the streetside curb of each business with a SMART Media Converter installed directly in the premises to connect business subscribers to Broadstripe’s core network. The SMART Media Converter was designed to increase bandwidth capacity specifically for high-speed data services, allowing Broadstripe, and other cable operators, to capitalize on business opportunities. A Cable-Oriented Architecture Shridhar Kulkarni, software product manager at Aurora Networks, explains that Aurora’s GePON solution is designed with the needs of cable operators in mind. While GePON’s 20-mile maximum doesn’t trouble telcos, which typically locate central offices closer than that to their subscribers, it presents a problem for cable operators, which typically locate their hubs further away. To solve this problem, Aurora designed a small GePON optical line terminal (OLT) that fits inside a cable node, allowing it to serve as a virtual hub, or VHub (see picture of a VHub with two GePON modules). The virtual hub is placed in the field – it can even be strand-mounted on a telephone pole – and it supports as many as 256 subscribers on a 18 Aurora RF PON hub containing two GePON optical line terminals. single fiber. The casing can also house additional products such as amplifiers, passives and return path transmitters. “This distributed architecture eliminates the single point of failure,” Kulkarni says. “If a chassis [in a central office] goes down, it’s taking down the whole city. The distributed solution is more localized. Also, an outdoor solution doesn’t need as much real estate or fiber, so the return on investment automatically improves in a substantial way.” Dawn Emms, Aurora’s director of marketing for optical transport solutions, adds that the greatest appeal of the Node PON technology for Broadstripe was that it enabled the company to serve the business park without an active optical transmission network (OTN) location. If the businesses were served with coax, an active, or powered, device would be required to convert the signal from fiber to coax. Using passive technology like GePON allows Broadstripe to deliver much higher bandwidth, far more cost-effectively. BBP | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Property Owners Fiber to the Yacht in Florida Rybovich Super Yacht Marina and Refit deployed Alloptic’s GePON solution to its 60 yacht slips and throughout its 12-acre property in West Palm Beach, Florida. “Rybovich is known for its world-class accommodations and service. By deploying Alloptic’s fiber optic infrastructure across our property we increase the value we provide to our captains and their crews,” says John Vander Wagen, Rybovich CIO. “Prior to the Alloptic deployment our customers used their satellite connections for day-to-day business – which in general was expensive and slow. Today, all mega-yachts docked at Rybovich Super Yacht Marina and Refit can securely access our dedicated, high-speed Internet and phone services at their slip, allowing them to conduct business without the additional fees of expensive satellite connections.” Nature also factored into the decision to employ Alloptic’s fiber-optic infrastructure. “Our copper system lasted only three years in these challenging conditions. We expect that fiber will last us 10 to 20 years and overall is much more reliable than copper,” says Vander Wagen. By locating Alloptic’s optical network units (ONUs) in self-drying power pedestal enclosures at each slip, Rybovich Super Yacht Marina and Refit protects its investment against the ever-changing and sometimes harsh environmental conditions. Alloptic says its GePON infrastructure is a sought-after solution in challenging seaside environments that face everything from high-temperature humidity to hurricanes. BBP Municipalities Municipal Utilities Use Fiber for Smart Grids EPB, the municipally owned power utility serving Chattanooga and surrounding areas of Tennessee, is starting to connect customers to its new FTTH network as of July and plans to offer services throughout the cities of Chattanooga, East Ridge and Red Bank by next summer. In addition to providing residents with triple-play services, EPB will use its fiber optic network to support a smart grid initiative. The utility recently awarded a multiyear, multimillion-dollar contract for network deployment and customer fulfillment services to systems integrator Adesta, which will perform services related to both the smart grid initiative and the delivery of communications and entertainment services. Another smart grid initiative is being undertaken by the city of Danville, Virginia, whose nDanville fiber optic network will be used to support the initiative. ONUG Communications, a Raleigh-based contractor, is assisting the city by providing fiber optic splicing and related services. The new system will use advanced sensing, communication networking and control technologies to generate and distribute electricity more effectively, economically and securely. The city of Salisbury, North Carolina – one of very few that is building municipal broadband without having operated an electric utility first – is working with Atlantic Engineering Group to deploy fiber throughout the city. As detailed on the city’s FTTH blog last month, AEG was installing splitter cabinets in the field and completing construction of the underground plant. Aerial plant has presented more of a problem, as the city doesn’t own its own poles. It has reached agreements with Duke Energy and AT&T to place fiber on their poles, but nearly all of the poles require some “make ready” work to make room for the fiber, ranging from installing new riser guards to actually swapping out the poles for taller poles. Once the make-ready work is finished, aerial construction can begin. KPU Telecommunications, the municipal telecom provider for Ketchikan, Alaska, will use EchoStar Satellite Services’s ViP-TV video transport service to deliver up to 42 high-definition TV channels to its IP headend. The city offers residents ultra-high-speed broadband, TV services and Internet phone services; by the end of this summer’s construction season, it should be nearly 50 percent finished with its citywide buildout of fiber to the home. With the additional channels Vendor Spotlight ADC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.adc.com Adesta. . . . . . . . . . . . . . . . . . . . . . . . . . www.adestagroup.com ADTRAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.adtran.com Alloptic. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.alloptic.com Atlantic Engineering Group . . . . . . . . . . . . . . www.atlantic-engineering.com Aurora Networks . . . . . . . . . . . . . . . . . . . . . www.aurora.com Cisco Systems. . . . . . . . . . . . . . . . . . . . . . . . . . www.cisco.com Clearfield. . . . . . . . . . . . . . . www.clearfieldconnection.com EchoStar . . . . . . . . . . . . . . . . . . . . . . . . . . . www.echostar.com Martin Group. . . . . . . . . . . . . . . . . . www.martin-group.com Mid-State Consultants. . . . . . . . . . . . . . . . . www.mscon.com Occam Networks . . . . . . . . . . . www.occamnetworks.com Onug Communications . . . . . . . www.onugsolutions.com Zhone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . www.zhone.com July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 19 from EchoStar, KPU will offer a total of 58 HD channels and more than 140 standard-definition TV channels. The City of Bellevue, Iowa, has completed the rollout of its iVue fiber-to-the-home network, according to local press re- ports. Nearly all of the city’s approximately 1,000 households now have access to high-speed Internet, digital television and phone services on the city’s new network. The city had previously operated an analog cable television system. BBP RBOC UPDATE Verizon Swims Upstream Faster broadband speeds – especially upstream speeds – are now available for Verizon’s FiOS subscribers. Verizon announced in June that it was doubling to quadrupling the upstream connection speeds and increasing the downstream connection speeds of its most popular FiOS Internet offerings. Entry-level FiOS Internet service went from 10 Mbps downstream/2 Mbps upstream to 15/5 Mbps, and the mid-tier offering went from 20/5 Mbps to 25/15 Mbps. In New York and surrounding areas, the entry-level connection speed is 25/15 Mbps, and the mid-tier offering is 35/20 Mbps. (These offerings are available only in bundles.) “From grade-schoolers to grandparents, no one wants to wait for long uploads any more than they want to wait for long downloads,” says Mike Ritter, chief marketing officer for Verizon Telecom. “Verizon has good news for people who want to enjoy interactive applications like video chat, quickly back up their hard drives, upload photos and videos to e-mail and social networking sites, or send large files to co-workers or clients: The ultra-fast downstream and upstream speed you need every day is here. It’s widely available, affordably priced, and there are no artificial limits placed on how much you can use.” Verizon also launched a promotional offer for new FiOS customers. Triple play subscribers will receive free or discounted Compaq Mini netbooks or Flip Ultra camcorders – two devices specifically designed for connectivity, and, in the case of the camcorder, upstream connectivity. (The value of the promotion varies with the level of service ordered.) There’s no free lunch, however – rates for the lower and middle tiers went up as 20 Verizon entered the content provider business with hyper-local FIOS1 TV stations in New York and New Jersey. It’s partnering with several news organizations for content production. well, indicating that Verizon is aiming to compete on features rather than on price, at least in the range that will appeal to most consumers. six years, though areas with a population density below 20 households per mile are exempted. Fifty percent of the city has to be built out within three years. FiOS Goes Hyper-Local Verizon entered the content business with a splash, presenting new local FiOS1 channels in New York and New Jersey. The channels will feature “hyperlocal” content including news, traffic, weather, high school and college sports and profiles of local residents and events. “FiOS1 Long Island and FiOS1 New Jersey are all about the communities. These FiOS1 channels will redefine the delivery of truly local information about people, news and what’s going on in those areas,” says Ritter. “With industryleading partners and a cutting-edge and energized team of mobile journalists, or Mo-Jos, we plan to bring FiOS TV subscribers the type of programming that matters most – targeted, timely and tailored for local communities.” The partners Ritter refers to include the North Shore - LIJ Health System and other producers on Long Island, and The Star Ledger/NJ.com, NJN Public Television, and others in New Jersey. The Regional News Network (RNN) is providing news and production functions. Finally, Verizon has reached a “tentative” agreement with the city of Pittsburgh for a TV franchise. The agreement calls for building out the FiOS network to all neighborhoods of the city within AT&T Builds Out Fiber in Indiana AT&T has been building fiber to the home in greenfield developments as part of its U-verse deployment for several years, but hasn’t been publicizing these builds, preferring to emphasize the Uverse brand and services rather than any particular technology. Recently, however, the company announced a major U-verse FTTH build to Bluestone Apartments, a master-planned rental development in the aptly named Greenfield, Indiana. (The city actually dates from the 19th century.) This is the first AT&T fiber-tothe-home development in Indiana. The agreement with Bluestone Apartments is part of the AT&T Connected Communities program, a strategic marketing initiative between AT&T and regional or national builders, developers and property owners. Through the agreement with AT&T Connected Communities, more than 200 units in Bluestone Apartments will receive IPbased video, high-speed Internet and voice services, along with wireless home or office networking at no extra cost and unlimited access to the nation’s largest WiFi network. In Canada, regional incumbent Bell Aliant, with support from the Govern- | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 ment of New Brunswick, says it will be the first in Canada to cover an entire city with fiber to the home technology. Bell Aliant is investing $60 million to serve 70,000 homes and businesses in the cities of Fredericton and Saint John with triple-play services by mid-2010. Some customers in Fredericton will begin receiving services as early as this year. Karen Sheriff, president and CEO of Bell Aliant, says, “In addition to bringing the most advanced technology to our customers, it makes economic sense for Bell Aliant in these markets because of the cost advantages associated with our virtually 100 percent aerial network infrastructure and low population density.” The Government of New Brunswick is renewing its strategic partnership with Bell Aliant by extending two existing service agreements for three years. Additionally, to ensure that New Brunswick technology and construction companies participate, the province is contributing $1 million (Canadian) to the project. In return, as part of the FTTH build, Bell Aliant will award a total of $3 million in project-related contracts to local businesses, delivering further economic benefit to the province. BBP Deployer Spotlight North American Telcos AT&T www.att.com Bell Aliant www.aliant.ca Cinergy MetroNet www.cinergy metronet.com D&P Communications . www.d-pcommunications.com Diller Telephone Company www.diodecom.net/dillertel1.htm Hickory Telephone www.hky.com Jaguar Communications www.jaguarcommunications.com Midvale Telephone Exchange www.midvaletelephone.com Northwest Communications Cooperative www.nccray.com NTELOS www.ntelos.com Optimum Lightpath www.optimumlightpath.com Peoples Telephone Cooperative www.peoplescom.net Prairie Grove Telephone Company www.pgtelco.com Rice Belt Telephone www.ricebelt.net Sebastian www.sebastiancorp.com South Central Rural Telephone Cooperative www.scrtc.com Stratford Mutual Telephone Company www.stratfordtelephone.com SureWest Communications www.surewest.com Verizon Communications www.verizon.com Waitsfield and Champlain Valley Telecom www.wcvt.com Alaska States with fresh deployment activity. Western Iowa Networks Yadkin Valley Telecom www.win-4-u.com www.yadtel.net Other North American Deployers Broadstripe www.broadstripe.com City of Bellevue, Iowa www.ivuenet.com City of Salisbury, North Carolina www.ci.salisbury.nc.us EPB www.epb.net KPU Telecommunications www.kputel.net nDanville www.ndanville.net Rybovich Super Yacht Marina and Refit www.rybovich.com INTERNATIONAL DEPLOYMENTS WDM-PON deployment in Norway….FTTH in Uzbekistan and Kyrgyzstan…Massive fiber deployments planned in China… Read all of these stories and more in the digital edition at www.bbpmag.com/bbponline.php July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 21 Admiralty Apartments Golden West Properties By Joe Bousquin ■ Contributing Editor, Broadband Properties This month’s showcase features Golden West Properties’ Admiralty Apartments in Marina del Rey, California. With eight separate data drops running to each apartment’s media closet, Admiralty is wired for choice, and residents can choose up to three telecom providers. Our thanks to Golden West’s Allen Hoorfar, Time Warner’s Mike Miller, Bel Air Internet’s Terry Koosed and Verizon’s Jim Gantt for their assistance in preparing this feature. F or Allen Hoorfar, partner and technology manager of West Hollywood, California -based Golden West Properties, distinguishing his apartments from the competition is critical to the firm’s success. Deep in the heart of Southern California’s aggressive rental market, he looks for any advantage to give his leasing consultants an edge, whether that means a $700 cash credit at move-in, a free, 42-inch flat-screen TV, or rebates and gift certificates to activate high-speed services at his property. Yet no matter what incentives he offers, his competition can usually match them simply by shopping his classified ads. So when Golden West started developing the Admiralty, a 172unit Class A community steps away from Mother’s Beach with views of both the ocean and the city skyline, Hoorfar decided to add a technology amenity his competitors couldn’t easily replicate: provider choice. “We were on the verge of signing a bulk agreement with a single provider, where we would throw in a free TV and free Internet for the first year,” Hoorfar says. “But then we thought about it and concluded that it would be better to give our residents a choice of service providers. Ultimately, we think that’s going to help us in the long run.” Indeed, choice is the Admiralty’s hallmark. With full triple-play services currently available from both Time Warner Cable and Bel Air Internet, a local wireless independent ser- 22 vice provider and DIRECTV reseller, residents already have an either-or option at move-in. And because Golden West also negotiated with Verizon to put fiber in the walls during construction, residents should have a third choice once FiOS is deployed in the area. Strung with fiber, RG-6 coaxial cable, and Cat 5e Ethernet feeds that run to 16 communication closets throughout the property, the Admiralty is wired to the nines. Services arriving at the dedicated in-unit media closet of each apartment may have ridden over any of eight independent feeds: six RG-6 coaxial cable drops (four for satellite providers and two for Time Warner’s terrestrial offerings), a Cat 5e Ethernet line pumping Bel Air’s over-the-air data service, and Verizon’s fiber. From that in-unit media closet, behind-the-wall RG-6 and Cat 5e copper runs feed ready-to-go signals – voice, video or Golden West decided to add a technology amenity its competitors couldn’t easily replicate: provider choice. | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 At the main point of entry for Time Warner and Verizon, fiber brought in from the street is connected to an Aurora node. Verizon’s telephone and DSL service to the building are currently provided by traditional copper telephone cables. data – to four or five multiport jacks in each rental home. Plus, residents can receive either POTS or IP telephony service by plugging a phone into the unit’s analog phone jack. It’s this mix that gives the Admiralty’s residents an abundance of options. “Residents will be able to pick just one of the vendors, a mix of the three, or all three at the same time,” Hoorfar says. “They’ll be able to do it any way they wish.” The economic climate has put pressure on rents nationally, and the Los Angeles area is no exception. But with a wealth of high-speed options, Golden West has been able to offer something that can’t easily be matched in the next cycle of discounts, incentives and markdowns. “It helps when you can offer them a choice,” Hoorfar says. “This is just one more thing that helps us get to close.” floors, luxury carpets, full-size washer-dryers, ample closet and storage space, full-length windows with custom fixtures, high ceilings, spa-like baths and bright, open balconies. Amenities include a clubhouse with a bar/café/bistro, billiards and a state-of-the-art theater room complete with a 120inch projection screen. The community’s business center offers both PC and Mac workstations, free common-area WiFi connectivity and a fully furnished conference room. Individual TVs adorn equipment in the Admiralty’s fitness center, and a rooftop sundeck beckons residents to pay homage to Southern California’s legendary sunshine. Greenfield or retrofit: This is a new development. Wiring was completed during construction phase. Number of residential/commercial units: 172 Vital Stats Located in the heart of Marina del Rey, California, Admiralty Apartments overlook the calm waters of Mother’s Beach, and are just seconds away from the sand. Lavish residences offer breathtaking views of downtown L.A., as well as the California coast. Homes in this 172-unit, Class A apartment community feature expansive floor plans, granite countertops, designer stainless steel appliances, cherry wood cabinetry, hardwood Time to deploy: Approximately one month for Time Warner and Bel Air Internet, and approximately three months for Verizon, due to construction scheduling and the fact that upper floors were not yet prepped to be wired. Time Warner sends cable connections to the gym via the Aurora Networks Node. Verizon telephone equipment. Building type: Admiralty Apartments is a mid-rise project with four resident floors, as well as ground level and a subterranean-level parking structure. July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 23 Verizon laid fiber to the unit throughout the property, so that residents will be able to receive FiOS services as soon as they’re available in the area. Date services started being delivered: Time Warner and Bel Air Internet started delivering services when the property opened in February 2009. While Verizon currently provides traditional telephone service to the property, through which residents can subscribe to its DSL Internet services, it has not yet deployed its FiOS offering in the Marina del Rey area. However, to take advantage of possible future deployment in the vicinity, it laid its own fiber throughout the building. Residents will be able to receive FiOS services as soon as they’re available, without any further modification at the property. Technology How does fiber get to the property? Time Warner fiber originates at its Santa Monica headend facility, running at street level before being routed through the property’s parking structure to the main point of entry (MPOE). Verizon’s fiber, which has been deployed to the property and put in the walls, but is not yet activated, follows the same path within the building. Additional conduit had to be added and fire-caulked within the property, because all space within the original conduit had already been consumed. What is the distribution system inside the property? Time Warner deployed a fiber-to-the-node architecture, with the node located in the MPOE. The fiber terminates at a Motorola 1 GHz SG4000 Modular Node, and the signal travels over RG-6 coax cable to dedicated Time Warner termination boxes within the four communications closets on each floor. Jumper panels in the closets route the signal to each unit. With these jumpers in place, service providers’ technicians don’t have to fight each other for space on the punch panel, or face the temptation of “rewiring” their competitors’ feeds. Once bridged via the jumper panels, Time Warner’s signal rides coax into the apartment’s media closet before hooking into its local area network. Coax outlets then provide either cable television via a Motorola DCH 3200 Digital HD set-top box or DCH 3416 Dual Tuner DVR, or Internet through a dedicated RCA, Ambit, Teryon or Motorola DOCSIS 2.0 modem, with speeds ranging from 1.5 to 10 Mbps. Digital telephone is available on the same feed via Ambit/Arris MTA units. Verizon deployed a fiber-to-the-unit architecture, utilizing the same four communication closets on each floor and a dedicated fiber run to each apartment’s media closet. Should FiOS service become available in Marina del Rey, 24 Verizon plans to deploy single-family ONTs in each apartment’s media closet, which was designed with ready access to AC power. From the ONT, the FiOS service will deploy via each apartment’s internal network. Bel Air Internet used one of the two available rooftop access points (4 satellite drops are available) coupled with a DIRECTV MFH-2 system to offer satellite programming. An RF antenna provides line-of-sight wireless Internet and telephone services to the building. For DIRECTV programming, three rooftop dishes (for standard, HD and international channels) provide television service to the entire building. From each dish, the signals run via coax into a dedicated communications closet on the top floor, where they meet the DIRECTV MFH-2 module and chassis. Then they are distributed to the communication closet on each floor before being routed into the media closet of each apartment via RG-6 coax. In addition, Bel Air utilized the Cat 5e wiring infrastructure provided within the building to deliver Internet services to each unit. From its RF receiver on the roof, a 40 Mbps signal runs via Cat 5e to each communications closet, where it hits a Cisco Catalyst 2900XL/3500XL series switch before being routed into the media closet of each apartment. From there, residents can subscribe to symmetrical speeds that range from 4 Mbps to 20 Mbps, provided via the Ethernet connection at the wall plates inside each unit. Via a proprietary switch within the communications closets, Bel Air also offers over-the-air digital telephone service to Admiralty residents, available without a converter box directly from the standard telephone jack in each apartment. Why was this distribution architecture chosen? The distribution architecture was chosen due to its reduced cost in cable runs as well as maintenance simplicity. Because there are multiple communications closets on each floor, technicians can troubleshoot and maintain the network more efficiently, and the length of cable runs – whether fiber, RG-6, or Cat 5e – is kept to a minimum. Are you using bend-insensitive fiber? Yes, Verizon is using Corning ClearCurve fiber. How was the technology installed to reduce cost and protect the aesthetic? Because the technology was installed during the construction phase, we were able to eliminate any unsightly aesthetic features. Have you provided wireless signals within units, or are residents free to set up their own wireless access points? Residents are free to set up their own wireless access points, but through the terms of their lease they must enable password protection for their networks. Not only does this add an additional layer of security to the building’s network, but it also ensures that residents don’t “piggyback” on an open access point to receive free Internet service. When Bel Air deploys Internet service to residents, it provides its own security-enabled wireless access point. Time Warner offers a home networking option for all Internet customers. This installation includes a wireless gateway and four-port router. Time Warner techni- | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 cians install the gateway and set up a password-protected wireless network. the leasing office telephone system is IP-based and can be fully configured from a computer. How much square footage did you have to dedicate to the network inside the building? There are 16 closets in Admiralty Apartments that house network equipment. Twelve of these are dedicated to communications, while four others share space with the building’s emergency battery backup equipment. Cabling comes in from overhead and is routed to the designated provider’s equipment. The rooms are shared by all the providers. Time Warner Cable uses 32 square feet to mount equipment on the wall in each telecommunications room. How were the multiple choice capabilities set up, from a wiring and business standpoint? Sufficient wiring was put into place to allow multiple choice capabilities. A total of four satellite drops (which have enough bandwidth to allow for two competing satellite providers in the future, if applicable), two cable drops, one fiber drop, and one Cat 5e drop is routed to each unit’s media closet. From a business standpoint, nonexclusive marketing agreements were put into place to allow all three services to be offered. Services What services are available to residents? Time Warner: Internet, TV, telephone Bel Air Internet: Internet, TV, telephone Verizon: Currently, telephone and DSL Internet. Should FiOS become available in the area, residents will be able to subscribe to a full array of fiber-based services. If residents have an issue or technical challenge, whom do they call? If residents have an issue, they call the respective companies directly. Are there technology amenities or applications beyond the triple play? Free wireless Internet access is provided in common areas by Time Warner Cable. The CCTV system for the building can be viewed from the management office, and over the Internet. Additionally, Business Who owns the network? Does the property owner have “skin in the game”? Who paid for what? The network is owned by the providers up to their respective equipment in the communications closets. Copper runing from the communications closets to the units belongs to the property owner. Verizon owns the fiber up to the ONT deployment point in each unit’s media closet. Based on pre-set penetration benchmarks, the prop- s e t a l u t a Congr Broadband Properties Magazine For becoming the Official Corporate Host at the 2010 Broadband Properties Summit. For more information on Verizon, visit www.verizon.com/communities. You are cordially invited to come see Verizon at the upcoming April 26 – 28, 2010 InterContinental Hotel – Dallas, Addison, Texas The Leading Conference on Broadband Technologies and Services To Exhibit or Sponsor, contact: Irene Prescott at irene@broadbandproperties.com, or call 316-733-9122. For other inquiries, call 877-588-1649, or visit www.bbpmag.com. July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 25 erty owner has a nominal revenue share agreement with Time Warner. While Golden West paid for copper wiring to the units, all other costs incurred were paid by providers, including Verizon’s deployment of fiber to each apartment’s media closet. Was there a door fee? Yes, a confidential door fee was paid to the owner. Are services automatically included in the rent or condo fees? Services are not automatically included in the rent, but a nonexclusive marketing program introduces residents to the service choices available to them. Who handles billing and collection? The providers bill residents directly. How are the services marketed, and by whom? Marketing material for all available services is provided to residents with their lease package at signing. Residents contact the respective providers to order their chosen services. What has the return been on this implementation, in dollars or otherwise? The ability to offer residents a choice has been received well, and has given us marketing leverage to convert leads to closings, which resulted in 70 percent occupancy within the property’s first five months. Golden West structured the deployment in this way to allow freedom of choice for the resident. We decided this s e t a l u t a r Cong Broadband Properties Magazine For becoming a Silver Sponsor at the 2010 Broadband Properties Summit. For more information on Motorola, visit www.motorola.com. You are cordially invited to come see Motorola at the upcoming April 26 – 28, 2010 InterContinental Hotel – Dallas Addison, Texas The Leading Conference on Broadband Technologies and Services To Exhibit or Sponsor, contact: Irene Prescott at irene@broadbandproperties.com, or call 316-733-9122. For other inquiries, call 877-588-1649, or visit www.bbpmag.com. 26 would give us a marketing advantage over the competition that couldn’t be easily replicated. So far, that’s definitely been the case. Onsite Experience/Lessons Learned What was the biggest challenge? Contract negotiations were the biggest challenge in getting the deals to work. Negotiating between the multiple vendors took several months with tight deadlines in getting the services up and running. Dealing with all the different providers and getting them to agree to provide their services while openly competing against other companies took a lot of talking, and a good bit of finesse. In the end, Golden West agreed to take a smaller revenue share in order to give our residents choice. We could have gotten a higher percentage had we entered into an exclusive marketing agreement with a single provider, but we felt that would deny our residents the luxury of choice they now have. Additionally, because we weren’t initially partnered with Verizon, we had to lay new conduit for the installation of the fiber because the existing conduit was already full. Given the fact that the conduit runs through the internal physical firewalls in the building and had to be fire-caulked to bring it into code, doing so took a considerable amount of time. Lesson learned? Put in more conduit than you think you’ll need! Bringing the traditional copper telephone services online also took a considerable amount of effort with Verizon, due to permitting hurdles. What was the biggest success? The biggest success has been the ability to offer triple-play services at the property from multiple providers. Allowing the resident to choose between the various providers has proven to be an advantage over the local competition, which typically offers only one service provider for the entire complex. The response from residents has been extremely positive as almost all use all three services simultaneously in their units. What would you say to owners who want to deploy a similar network? What issues should they consider before they get started? Begin planning and design early to avoid possible delays during the construction phase. Work with the vendor to survey the site and assess the requirements for a smooth deployment. Hire an outside legal telecommunications attorney to draft and negotiate contracts between parties. Also look at the various options in offering services at the property. A bulk agreement may prove to be successful, but it can also work against you as some residents may prefer different services that aren’t available. BBP Additional photographs are available in our free digital edition at www.bbpmag.com/ bbponline.php | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Who’d Want Broadband Without the Internet? The value of broadband isn’t in the fast pipes, but in what they connect us to, says a leading Internet researcher. Ignore or distort the Internet, and our investments in broadband lose their value. By David S. Isenberg ■ Freedom to Connect and Isen.com David Isenberg delivered this keynote address at the 2009 Broadband Properties Summit. W e communications professionals risk forgetting why the networks we build and run are valuable. We forget what we’re connecting to what. We get so close to the ducts and splices and boxes and protocols that we lose the big picture. Somewhere in the back of our minds, we know that we’re building something big and new and fundamental. We know, at some level, there’s more than business and economics at stake. This talk is a 30,000-foot view of why our work is important. I’m going to argue that the Internet is the main value creator here. Not our ability to digitize everything, not high-speed networking, not massive storage, but the Internet. With this perspective, maybe you’ll go back to work with a slight attitude adjustment, and maybe one or two concrete things to do. In the big picture, we’re building interconnectedness. We’re connecting every person on this planet with every other person. We’re creating new ways to share experience. We’re building new ways for buyers to find sellers, for manufacturers to find raw materials, for innovators to rub up against new ideas. We’re creating a new means to distribute our small planet’s limited resources. The Unconnected World Let’s take a step back from the ducts and splices and boxes and protocols. Let’s go on an armchair voyage in the opposite direction, to a strange land…to right here, right now, but without the Internet. In this world we have all the technology of today, but no Internet Protocol – that is, there’s no packet protocol that all proprietary networks can understand. In this alternate reality, every form of information can be digitized, but there’s not necessarily a connection between all of this information and all of the users and services that might discover it and use it to their advantage. This was the world envisioned by the movie “The President’s Analyst,” where The Phone Company secretly ran the world. It’s from 1967, the same year Larry Roberts published the original ArpaNet spec. [A clip from the movie is at http://www. youtube.com/watch?v=uUa3np4CKC4.] In a world without the Internet, it’s not clear that we’d actually have thought transducers in our brains. But if we did, I’d bet we couldn’t program them ourselves. I’d bet we couldn’t shut them off. I’d bet we couldn’t decide who could receive their signals and who could not. What would we have? We would have super-clear telephony. We’d have cable TV with lots and lots of channels. We’d have lower opex and higher def. We’d About the Author David S. Isenberg, the author of “The Rise of the Stupid Network,” is the founder of telecom analysis firm isen.com, a blogger at http://isen.com/blog, and the organizer of tech policy conferences such as F2C: Freedom to Connect. You can reach him at isen@isen.com. July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 27 Without the public Internet, an online presence would be so expensive only GE, GM and GQ could afford it, and so inaccessible they probably wouldn’t want to pay. probably have some kind of telephone-toTV integration so we could order from Domino’s while we watched Gunsmoke. Our cell phones would make really, really good phone calls…and we’d have another half-dozen bungled attempts to convince us that picturephones were the next great leap forward. Surprisingly, we might not have email. The first generation of Internet researchers discovered human-to-human e-mail only in 1972 – the subsequent growth of “people-to-people” applications was a big surprise to them. Now, without e-mail, there’d be no reason to invent the Blackberry or the iPhone. Without the Internet, it would be a voice, voice, voice, voice world. This voice, voice, voice would be expensive. Without the Internet – specifically without voice over IP – we’d still be paying 15 cents a minute for long distance, because VocalTec would not have commercialized VoIP, Vonage and Skype wouldn’t exist, and even the major telcos would not have used VoIP to destroy the international settlement system. Data service? Think ISDN. Actually, think about a dozen different so-called Integrated Services Networks, each with its own access and login, with no good way for one to connect to another. Metcalfe’s Law would suggest there’d be orders of magnitude less traffic overall. Would we have search? Perhaps. Imagine what Encyclopedia Britannica Online would look like in a non-Wikipedia world, at a buck a lookup. Digital photography? Perhaps, but the medium would be paper and the biggest company would be Kodak. What about Amazon? EBay? YouTube? Weather.com? Google Maps? Travelocity? Yahoo Finance? iTunes? Twitter? Facebook? Craigslist? Blogging? Online banking? We wouldn’t even have Web sites. Sure, we could probably buy some kind of proprietary online presence, but it would be so expensive that only GE, 28 GM and GQ could afford it, and so inaccessible they probably wouldn’t want to pay. Web 2.0 – the ability of a single computer to reach across the Internet in a dozen different directions at once to build a customized Web page on the fly – would be worse than unavailable, it would be unthinkable. No Internet, No ftth But it’s not all bad. Without the Internet, we would still get our news from newspapers, the corner bookstore would still be down on the corner, the Post Office would be thriving, your friendly travel agent would still be booking your trips, Dan Rather would still be on TV, perverts would still get their sick pix in inconvenient plain brown wrappers, and the NSA would not know what books I bought at Amazon or who I e-mail with. Tough. We lost a lot of skilled leathersmiths when they invented the horseless carriage. We’ll find ways to deal with the Internet’s changes, too. Without the Internet, the minor improvements in telephony and TV certainly would not drive the buildout of a whole new infrastructure. The best way to do telephony would still be twisted pair. The best way to do cable TV would be coax. Now, I’m a huge fiber-to-the-home enthusiast. But I’m also part of the reality-based community. So let’s face it – even with the Internet, including Verizon’s amazingly ambitious FiOS buildout, the business case for fiber is so weak that 96 percent of US homes still aren’t connected to fiber. We are still in “Law of Small Numbers” territory. The Internet is the only thing standing between our limited success and abject failure. When We Say “Broadband,” We Mean “Internet” Notice that I have not yet used the word “broadband.” That’s because when we say “broad- band,” most of the time we mean “highspeed connections to the Internet.” Without the Internet, “broadband” is just another incremental improvement. It makes telephony and TV better. It makes the Internet better, too. But the key driver of all the killer apps we know and love is the Internet, not broadband. And, of course, the Internet is enabled by lots of technologies – computers, storage, software, audio compression, video display technology, and highspeed wired and wireless networking. Now, broadband is a very important enabler. The United States has slower, more expensive connections to the Internet than much of the developed world. And that’s embarrassing to me as a US citizen. Imagine if a quirk of US policy caused us to have dimmer displays. That would be a quick fix, unless the display terminal industry demanded that we disable the Internet in other ways before it gave us brighter displays. Or unless they insisted that “all your screens are belong to us.” High-speed transmission does not, by itself, turn the wheel of creative destruction so central to the capitalist process. The Internet does that. Broadband, by itself, does not fuel the rise of new companies and the destruction of old ones. The Internet does that. Broadband by itself is not disruptive; the Internet is. The Internet derives its disruptive quality from a very special property: It is public. The Internet Works Because it is Public The core of the Internet is a body of simple, public agreements called RFCs, which specify the structure of the Internet Protocol packet. These public agreements don’t need to be ratified or officially approved, they just need to be widely adopted and used. The Internet’s component technologies – routing, storage, transmission, etc. – can be improved in private. But the Internet Protocol itself is hurt by private changes, because its very strength is its publicness. Because it is public, device makers, application makers, content providers and network providers can make stuff that works together. The result is completely unprecedented; instead of a special-purpose net- | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 work with telephone wires on telephone poles that connect telephones to telephone switches, or a cable network that connects TVs to content, we have the Internet, a network that connects any application – love letters, music lessons, credit card payments, doctors’ appointments, fantasy games – to any network – wired, wireless, twisted pair, coax, fiber, WiFi, 3G, smoke signals, carrier pigeon, you name it. Automatically, no extra services needed. It just works. This allows several emergent miracles. First, the Internet grows naturally at its edges, without a master plan. Anybody can connect their own network, as long as the connection follows the public spec. Anybody with their own network can improve it – in private, if they wish, as long as they follow the public agreement that is the Internet, the result grows the Internet. Another miracle: The Internet lets us innovate without asking anybody’s permission. Got an idea? Put it on the Internet, send it to your friends, and maybe they’ll send it to their friends. Another miracle: It’s a market-discovery machine. Text messaging wasn’t new in 1972. What surprised the Internet researchers was e-mail’s popularity. Today a band that plays Parisian café music can discover its audience in Japan and Louisiana and Rio. It’s worth summarizing. The miracles of the Internet: any app over any infrastructure, growth without central planning, innovation without permission and market discovery. If the Internet Protocol lost its public nature, we’d risk shutting these miracles off. One of the public agreements about the Internet Protocol lays out a process for changing the agreements. If somebody changes their part of the Internet in private, they put the Internet’s miracles at risk. Comcast tried to do that by blocking BitTorrent. Fortunately, we persuaded Comcast to stop. If it had continued, it would have put a whole family of Internet applications at risk, not only for Comcast’s Internet customers, but also for everybody who interacts with Comcast’s customers. The Propaganda Battle The whole fight over network neutrality is about preserving what’s valuable about the Internet: its public-ness. The Internet threatens the telephone business and the cable TV business. So of course there’s a huge propaganda battle around the Internet. The propaganda from the telcos and cablecos says network neutrality is about treating every packet exactly the same, but the Internet has never done that. The propaganda says that network neutrality is about regulating the Internet, but we know that the Internet exists thanks to the government’s ArpaNet, and subsequent wise government regulation. In fact, the only reason telcos and cablecos exist is that there’s a whole body of franchises and tariffs and licenses and FCCs and PUCs keeping them in business. Cut through the propaganda. Network neutrality is about preserving the public definition of the Internet Protocol, the structure of the Internet packet, and the way it is processed. If there are reasons to change the Internet Protocol, we can do it in public – that’s part of the Internet, too. It’s the Internet, smart people. Your property already has telephone and TV. So does everybody else’s. Broadband without the Internet isn’t worth squat. You’re building those fast connections to the Internet. So please, remember that the essence of the Internet is a body of public agreements. Anti-network neutrality attacks on the public nature of the Internet are attacks on the value of the infrastructure improvements you’ve made to your property. So you can’t be neutral on network neutrality. Take a stand. If you install advanced technology that makes your property more valuable, you deserve your just rewards. I Have a Dream… and a Nightmare The potential of the Internet is much, much bigger than your property. Like other great Americans on whose shoulders I stand, I have a dream. In my dream the Internet becomes so capable that I am able to be with you as intimately as I am right now without leaving my home in Connecticut. In my dream the Internet becomes so good that we think of the people in Accra or Baghdad or Caracas much as we think of the people of Albuquerque, Boston and Chicago – as “us,” not as “them.” In my dream, the climate change problem will be solved thanks to trillions of smart vehicles, heaters and air conditioners connected to the Internet to mediate real-time auctions for energy, carbon credits, and transportation facilities. In my dream, we discover that one of the two billion who live on less than dollar a day is so smart as to be another Einstein, that another is so compassionate as to be another Gandhi, that another is so charismatic as to be another Mandela…and we can comment on their blogs, subscribe to their Flickr streams and follow their Twitter tweets. But I also have a nightmare. In my nightmare, the telephone company has convinced us that it needs to monitor every Internet transaction, so it can “manage” what it calls “my pipes.” Maybe it says it needs to stop terrorism, or protect the children, or pay copyright holders. Maybe there’s a genuine emergency – a pandemic or a nuclear attack or a 9.0 earthquake. In my nightmare, whatever the excuse, or the precipitating real-world event, once the telephone company gains the ability to know which apps are generating which packets, it begins charging more for applications we value more. In my nightmare, once the telephone company has some applications that generate more revenues because they’re subject to management and others that don’t, the former get all the newest, shiniest, fastest network upgrades while the latter languish in what soon becomes Yesterday’s Network. In my nightmare, new innovations that need the newest, fastest network, but don’t yet have a revenue stream, are consigned to second-class service. Or they’re subject to lengthy engineering studies and other barriers that keep them off the market. In other words, in my nightmare, all but the most mundane innovation dies. So it’s up to you. When you make high-speed networks part of your real estate, if you insist that these connect to the real Internet, the unmediated, unfiltered, publicly defined Internet, you’re part of a global miracle that’s much bigger than your property. Please ask yourself what’s valuable in the long run, and act accordingly. BBP July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 29 2OO9 FTTH Conference & Expo September 27- October 1 • Houston, Texas Hilton-Americas Houston • George R. Brown Convention Center Building the Business of FTTH North America’s Biggest FTTH Event of the Year! www.ftthconference.com Keynote Speakers Richard Lynch Executive VP & CTO Verizon Communications Jonathan Adelstein RUS Commissioner 82% of home buyers who have broadband service over fiber all the way to the home ranked it as the leading real estate development amenity. (RVA LLC Study, May 2OO9) Platinum Sponsors Increase the marketability and profitability of your property with fiber optic networks! Everything you need to know about fiber to the home is right here – under one roof! Sneak Peek for MDU Owners and Developers • MDU Considerations Panel • Marketing for Success • All Fiber MDUs: Spooled Pre-Terminated or Fusion-Spliced Terminations? • Monetizing FTTH Networks with New Services/ Video Over FTTH – a Quick Tour • The Business Case for Fiber • Construction Practices with the MDU Conference Highlights • 50 track sessions covering every aspect of FTTH • Industry-led panel sessions • Best Practices and Success Stories • The Fiber Zone • North America’s largest FTTH trade show – 120+ exhibitors Who Should Attend? • Telecom Service Providers • Developers • MDU Owners and managers • Municipal utilities • Independent telcos • Industry stakeholders Early bird deadline September 4th. Register Now! Co-Located Events Broadband TOP 2009 Properties 1OO www.bbpmag.com Our new listing includes municipal and research network providers for the first time – along with plenty of private-sector innovators. A BBP Staff Report T Broadband TOP 2009 Properties his year’s Top 100 includes many familiar names – vendors that were “present at the creation” of fiber to the home, like Corning Cable Systems; service providers with large FTTH deployments, such as Verizon and SureWest; as well as dozens of others that have been consistently innovative in developing new products, new methods and new ways to provide customers with advanced broadband services. As always, space opens up on the list when our top 100 companies merge with one another (such as Enablence and Pannaway), refocus their offerings (such as Nokia Siemens Networks), or – this year especially – succumb to difficult market conditions. So we’ve had an opportunity to add some new entries. This year, for the first time, we’ve expanded the list beyond private companies to include other types of organizations. We have added three municipal FTTH providers, each of which has been a leader in some way: UTOPIA, a consortium of 16 Utah cities – the only one of its kind in the United States – has succeeded at running an open access FTTH network, making a remarkable turnaround after overcoming financial and operating difficulties. Bristol Virginia Utilities has been so successful at providing both business and residential services that it launched a consulting arm to help other municipalities do the same thing. And Lafayette Utilities 32 1OO System in Louisiana, which began offering FTTH services just this year, has made extraordinary efforts to involve citizens in the development and planning of its network, and to use the network to improve the quality of life in its community. We’ve also included two consortia that operate academic research networks: Internet2 in the United States and its Canadian equivalent, CANARIE. Internet2 is developing the infrastructure and applications that will make tomorrow’s broadband networks possible – and in the here and now, it is enabling university research and K-12 education. CANARIE, too, supports university research, and in addition it sponsors innovations in “green computing” and demonstration projects in such fields as customer-owned fiber. Other new additions to the list include private companies with innovative products that enable fiber deployments – such as TraceSpan and ADVA Optical, whose GPON testing and WDM-PON technologies (respectively) were featured in last month’s “Game-Changing FTTH Technology” section – as well as service providers such as Smithville, which recently launched an ambitious fiber-to-the-home project. CRITERIA In selecting the Top 100, the editors look for organizations that are advancing the cause of fiber to the premises in one of several ways: www.bbpmag.com • Deploying fiber networks. We look for large deployments, or for innovative business plans and technology configurations. • Helping others deploy networks by supplying key hardware, software, design services, construction services and so forth. • Introducing innovative technologies, even if the technologies have not been commercially deployed at the time the list is compiled. We’re always on the lookout for technologies that change the rules – by reducing early deployment costs, for instance, or making builds significantly cheaper overall. To be listed among the Broadband Properties Top 100, organizations may About the Author Our Top 100 list was researched by Marianne Cotter, Rachel Ellner and Kassandra Kania, overseen by Editor Masha Zager, with recommendations and advice from Corporate Editor Steve Ross. Suggestions for next year? E-mail masha@ broadbandproperties.com. | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 be based anywhere in the world, but must do at least some business in North America. A few companies on last year’s list didn’t reappear this year because they no longer seemed to be doing business on this continent. Corporate form and overall size are not important. As we mentioned, several municipal fiber network operators and two nonprofit research network operators are on this year’s list. Though individuals are not eligible, companies with as few as three full-time employees have been selected in the past; others on the list are giant multinational companies. Some companies on the list are entirely focused on fiber to the premises, but most deliver or support a mix of broadband technologies. For some, such as Tetra Tech, broadband represents only a small part of their overall business – but the issue for us isn’t how important broadband is to them, but how important they are to advancing broadband. Because more than 600 organizations are deploying FTTH now, deployers must either be rolling out a great deal of fiber or showing business innovation on the fiber front to make the cut. For example, Connexion Technologies has Company TOP 100 AT A GLANCE High-Speed Broadband Providers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Private Cable Operators and Fiber Optic Amenity Providers. . . . . . . . Network Testing, Monitoring and Management Services. . . . . . . . . . . Video Programming Aggregators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Network Planning, Design, Engineering, Construction. . . . . . . . . . . . . Fiber-to-the-Home Electronics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Customer Premises Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fiber Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fiber and Fiber Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Network Management Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Test and Measurement Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . successfully responded to the downturn in new housing construction by developing an expertise in retrofitting multifamily properties with fiber. We publish a separate listing for distributors later in the year. But several distributors such as AMT, KGP Logistics, Graybar, Pace International, Multicom and Toner Cable Equipment make the Top 100 as well, by offering VAR services and particularly compelling product lines – or even by developing their own products. Web Address Phone | 42 | 46 | 50 | 54 | 56 | 58 | 66 | 68 | 70 | 72 | 74 MAKING A DIFFERENCE For us, the key tiebreaker question, as always, was this: Will this company make a difference in the fiber broadband industry in the coming year? To put it another way: Would the industry suffer if this company did not exist? Judge for yourself. And let us know about organizations – large and small – that you think might make a difference a year from now. Your nominations have led us to a number of companies we might not otherwise have known about. BBP Description 3M Company/Communication www.3M.com/telecom 800-426-8688 Interconnection, fiber management and Markets Divisionfacilities protection products for broadband networks A-D Technologies Actiontec Electronics www.adtechnologies.com www.actiontec.com 800-847-7661Materials and equipment for installation and protection of telecom and other cables 408-752-7700 Broadband customer-premises equipment ADC www.adc.com 952-938-8080; Fiber and copper connectivity products, 800-366-3889structured cabling solutions, wireless equipment, professional services Adesta 402-233-7700Design, construction and maintenance of communications networks ADTRAN ADVA Optical www.adestagroup.com www.adtran.com 256-963-8000Solutions for broadband access, outside plant, carrier Ethernet, optical access, mobile backhaul and network management www.advaoptical.comOptical+Ethernet systems for long-haul, metro core, backhaul and access networking, including WDM-PON July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 33 Company Web Address Phone Description Advanced Media Technologies www.amt.com 954-427-5711; Distributor of fiber optic transmission 888-293-5856equipment, headend, IP & QAM set-tops, cable modems AFL Telecommunications www.afltele.com 864-433-0333; System integration including FTTx 800-235-3423electronics, outside plant, fiber optic cable, video solutions, wireless, network management platforms, fusion splicers and test equipment, training Alcatel-Lucent www.alcatel-lucent.com 908-582-3000Fiber and copper access equipment, IPTV solutions, network management tools, fiber cable, connecting hardware and accessories www.afop.com 408-736-6900Fiber optic components and integrated modules www.alliedtelesis.com 408-519-8700Broadband access equipment including GePON, active Ethernet, wireless Alliance Fiber Optic Products Allied Telesis Alloptic www.alloptic.com 925-245-7600; 866-255-6784 Alpha Technologies 360-647-2360Fiber-to-the-home powering options for single-family, multiple-dwelling and small office-home office (SOHO) premises www.alpha.com Astec Underground www.astecunderground.com 865-408-2100; 800-527-6020 AT&T, AT&T Connected www.att.com/communities 888-899-9048 Communities Fiber access equipment including RF Over Glass (RFOG) and GePON Trenchers, vibratory plows and directional drilling equipment Voice, video, data and wireless services for residential and business customers Atlantic Engineering Group www.atlantic- 706-654-2298 Fiber optic design, engineering, engineering.comconstruction, technical services and construction management Aurora Networks www.aurora.com 408-235-7000Products supporting cable providers’ migration to advanced HFC, fiber deep and FTTH networks Blonder Tongue Laboratories www.blondertongue.com 732-679-4000; 800-523-6049 Bristol Virginia Utilities 276-669-4112Broadband services over an FTTP network; broadband consulting Calient Networks www.bvu-optinet.com www.calient.net Headend equipment, encoders, systems design and engineering 408-232-6400Automated fiber optic cross-connect systems Calix www.calix.com 877-766-3500; Multiservice access platforms and 707-766-3000software; FTTP and Ethernet equipment; enclosures CANARIE 613-943-5454Operation of an advanced research network; research and development related to high-performance networking www.canarie.ca Canon Broadcast and www.canobeam.com Communications 34 201-807-3300; 800-321-4388 Free space optics | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Company Charles Industries Web Address www.charlesindustries.com Phone 847-806-6300Fiber optic distribution pedestals and enclosures Cisco Systems www.cisco.com 770-236-5000 Clearfield CommScope Connexion Technologies Description Fiber access equipment, set-top boxes, cable modems, headends, network management systems www.clearfieldconnection.com 763-476-6866Fiber distribution systems and associated components www.commscope.com 800-982-1708Fiber enclosures, HFC cable, fiber optic and wireless integration products www.connexiontechnologies.net 919-535-7329Construction and operation of FTTH networks, management of service providers Corning/Corning Cable Systems www.corning.com; 828-901-5000 Optical fiber, optical fiber cable, fiber www.corningcablesystems.comcabinets and splitters, fiber connectors, splice and test equipment Design Nine www.designnine.com DIRECTV www.directv.com Dish Network Ditch Witch commercial.dishnetwork.com www.ditchwitch.com 540-951-4400Broadband planning, design and project management 888-777-2454Satellite TV solutions for residential (including multifamily) and business customers 800-454-0843Satellite TV solutions for business, hospitality and multifamily housing 800-654-6481 Construction equipment for laying fiber Draka Communications - www.drakaamericas.com 800-879-9862 Americas Optical fiber, cabling and connectivity solutions Emerson Network Power www.emerson networkpower.com 440-246-6999; 800-800-1280 Outside plant enclosures and equipment, power systems and turnkey services Enablence Technologies www.enablence.com 613-270-7860 Fiber access equipment, PLC-based FTTH triplexers and diplexers Ericsson www.ericsson.com/us 972-583-0000Fiber and copper access equipment, cables and interconnect products, network management tools, switches, IPTV middleware ETI Software Solutions www.etisoftware.com 770-242-3620Software for billing and provisioning, prepaid subscriber services, and ad insertion EXFO www.exfo.com 418-683-0211; 800-663-3936 Telecom test and measurement solutions FiberZone Networks www.fiberzone-networks.com 301-941-1928 Automated fiber management systems Finley Engineering www.fecinc.com 417-682-5531 Network design and engineering services Foxcom www.foxcom.com 609-514-1800 Broadband fiber optic MDU distribution systems, satellite signal transport over fiber Graybar www.graybar.com 800-GRAYBAR (472-9227) Distributor of fiber connectivity and test equipment, VAR services July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 35 Company Web Address Great Lakes Data Systems www.glds.com Greenfield Communications GVTC Phone Description 800-882-7950Billing and provisioning software for video and broadband services www.egreenfield.com 949-248-8898FTTH design, construction and service provision www.gvtc.com 800-367-4882Voice, data, video and security services over a high-speed network Harmonic www.harmonicinc.com 408-542-2500; 800-788-1330 Digital video and fiber optic solutions Hiawatha Broadband www.hbci.com 888-474-9995 Communications Voice, video, data and wireless services over high-speed networks Hitachi Communication Technologies America www.hitachi-cta.com 770-446-8820 Fiber access solutions including GPON, RF Over Glass (RFOG) and GePON; wireless infrastructure products IneoQuest InfiniSys Electronic Architects Internet2 JDSU KGP Logistics Leviton Manufacturing LTS Group LUS Fiber Martin Group MetaSwitch Michels Corporation Montclair Fiber Optics www.ineoquest.com 508-339-2497Digital video quality assurance technology www.electronicarchitect.com 386-236-1500Multifamily network design, engineering, assessment, planning, integration www.internet2.edu 734-913-4250Research and development of new networking technologies www.jdsu.com 408-546-5000Fiber optic communications components and testing equipment www.kgplogistics.com 800-755-3004Value-added distributor of outside plant, central office, transmission, customerpremises and broadband products www.leviton.com 718-229-4040Premises wiring, outside plant, central office solutions and home automation products www.LTSCompany.com; 858-566-6030 Development, design, deployment, www.mycomspan.com; maintenance and operation of fiber-towww.ledcor.comthe-premises and wireless communications networks www.lus.org;www.lusfiber.com 337-993-4237Voice, video and data services delivered over an FTTH network www.martin-group.com 877-996-9646BSS/OSS solutions, business and engineering services www.metaswitch.com 510-748-8230Softswitch, application suite, network management system and subscriber interface www.michels.us 920-583-3132Fiber optic network planning, design and construction www.montclairfiber.com 608-831-4440Optical splitters, CWDMs, WDMs and amplifiers Motorola www.motorola.com 888-944-HELP; Fiber access equipment including GPON 866-515-5825 and RFOG; metro WiFi, WiMAX, LTE solutions; modems; home networking 36 | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Company Web Address Multicom www.multicominc.com 800-423-2594Distributor of broadband products for FTTx, MFH2 and the digital transition; design and VoIP services Multilink www.multilinkone.com 440-366-6966Network power supplies, enclosures and cabinets, fiber distribution, cable management, enclosures, raceways www.occamnetworks.com 805-692-2900IP- and Ethernet-based Broadband Loop Carrier and related fiber and copper access equipment Occam Networks Phone Description OFS www.ofsoptics.com 770-798-5555; Optical fiber, optical cable, fiber 888-342-3743management and connectivity products for homes, businesses and MDUs, splicers, network design services On Trac www.ontracinc.net 423-317-0009FTTx consulting, design and installation services Optelian www.optelian.com 877-225-9428; Optical transport systems for access, 770-690-9575metro and regional networks, test equipment Optical Cable Corporation www.occfiber.com 540-265-0690Fiber optic and copper cabling and connectivity solutions Pace International www.paceintl.com 507-424-4900; Products and services for commercial800-444-7223grade satellite TV, cable TV, home theater and audio Pacific Broadband Networks Preformed Line Products www.pbnglobal.com; 703-579-6777 Ethernet and RF optical products to www.pbnamericas.comsupport FTTx and HFC; network design, construction and maintenance www.preformed.com 440-461-5200Cable anchoring and control hardware and systems, fiber optic and copper splice closures, high-speed cross-connect devices Prysmian www.prysmian.com 803-951-4800; 800-713-5312 Quanta Services 713-629-7600Design, construction, installation and maintenance of broadband fiber optic, copper, coaxial cable and wireless networks Senko Advanced Components Smithville www.quantaservices.com www.senko.com Optical fibers and telecommunication cables 508-481-9999Fiber distribution and connectivity equipment www.smithville.net; 812-876-2211 Residential broadband services and fiber www.smithvilledigital.netconnectivity for businesses and government agencies Spirent Communications www.spirent.com 408-752-7100 Tools for remote and field testing of nextgeneration networks Steeplechase Networks www.scnets.com 413-229-0030Network planning and management, application aggregation Sumitomo Electric Lightwave www.sumitomoelectric.com 919-541-8100; Optical fiber cable, fiber management, 800-358-7378cable assemblies, fusion splicers, test equipment, interconnect assemblies and components July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 37 Company SureWest Communications Suttle Web Address Phone Description www.surewest.com 866-787-3937Digital TV, high-speed Internet access, voice and security services www.suttleonline.com 800-852-8662Structured cabling solutions; enclosures and connectors for voice, data and video equipment Team Fishel www.teamfishel.com 614-274-8100; 800-347-4351 Utility construction and network installation services Telco Systems www.telco.com 800-227-0937Fiber access and Carrier Ethernet solutions Telect www.telect.com 800-551-4567Network power management, outdoor enclosures, optical connectivity, cables and patch cords, cable management, home networking Tellabs www.tellabs.com 630-798-8800Transport and access solutions including FTTH, digital cross-connects, network management TeraSpan www.teraspan.com 877-VI-FIBERMicro-trenching solutions for fiber optic deployment Tetra Tech www.tetratech.com 626-351-4664 Network assessment and business planning, program and project management, property rights acquisition, zoning and permitting, design and engineering, operations and maintenance Toner Cable Equipment www.tonercable.com 215-675-2053; Distributor of video distribution 800-523-5947equipment, fiber optic and coax cable, fiber links and systems, passives, connectors, tools, test equipment, amplifiers TraceSpan Communications 734-846-0549 www.tracespan.com Monitoring and analysis systems TT Technologies www.tttechnologies.com 800-533-2078 Trenchless equipment including piercing tools, guided boring tools, pipe bursting systems, winches, drills Tyco www.tycoelectronics.com 610-893-9800Fiber optic cabling and the complete range of FTTH equipment between the optical line terminal and optical network terminal UTOPIA www.utopianet.org 801-613-3800Deployment and operation of an open access FTTP network Verizon Communications, www.verizon.com/ Verizon Enhanced communities Communities FiOS telecommunications services, including TV, Internet and phone, delivered over Verizon’s all-fiber network Vermeer Corporation www.vermeer.com 641-628-3141; Horizontal directional drilling 888-837-6337equipment, utility and pedestrian trenchers and plows Westek Electronics 800-526-2673Telecom test and measurement test cords, patch and hardwire cable connectivity 38 www.westek.com | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Company Windstream Communications Web Address www.windstream.com Phone Description 866-961-9463Voice, data and digital TV services Zhone www.zhone.com 510-777-7000; Multiservice broadband access 877-946-6320equipment integrating FTTx, Ethernet in the First Mile and wireless access technologies Zoomy Communications 970-928-7722Design, engineering, planning, project management, construction management, operation and maintenance of FTTH networks www.zoomyco.com ZyXEL Communications Corp www.us.zyxel.com 714-632-0882; Fiber access equipment; digital home 800-255-4101equipment; DSL, WiFi and WiMAX electronics; Ethernet switches; VoIP equipment “Operators are continuing to evolve their network capacity to match the appetite of their subscribers for high-speed data, VoD and the growing quantities of high-definition content.” – John Dahlquist, VP Marketing, Aurora Networks Advanced Broadband for Ethernet Delivery: Innovative Solutions for Broadband Stimulus Projects Networks are being constructed for the sole purpose of providing broadband delivery for end users as specified in the Broadband Stimulus legislation. The dominant traffic type has become data but the ability to transport voice, video, and data remain the challenge for integrated architectures. The multiservice capabilities of the ADTRAN® Total Access 5000, coupled with the NetVanta® products, allow the deployment of an advanced packet network infrastructure that is capable of delivering a host of services including POTS, DSL, and PON across a pure Ethernet core. Total Access® 5000 Multi-service Access Platform This scalable architecture allows carriers to use the ADTRAN solutions to economically address both legacy and next-generation services while providing a seamless path toward a converged network. What does Broadband stimulus mean for you? Visit the Broadband Stimulus Advisor at www.adtran.com/stimulus Copyright © 2009 ADTRAN, Inc. All rights reserved. ADTRAN, Total Access and NetVanta are registered trademarks of ADTRAN, Inc. CN9115A090109BP July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 39 3M Company/Communication Markets Division www.3M.com/telecom 800-426-8688 Key Products: Interconnection, fiber management and facilities protection products for broadband networks Summary: With more than 40 years in the telecommunications industry, 3M Communication Markets Division offers a suite of scalable solutions to communications service providers around the world, ranging from underground and buried plant to the central office and customer premises. 3M systems optimize network testing, construction, locating and maintenance for faster, more reliable high-bandwidth transmissions; enable physical media-layer capabilities for FTTP and DSL deployments from central office to customer premises; and deliver fiber optic technologies to leverage existing infrastructure or install new networks. Recent product releases include the SLiC Fiber Aerial Terminal Closure 530 for factory-terminated external cable assembly module (ECAM) FD drop; the SLiC Fiber Aerial Terminal Closure 530 with Internal Drop Termination for direct splice drops; the Fiber Dome Closure FDC 10S for protecting fiber splice joints; the Quick Connect System 2810, an insulation displacement connector termination system; and the Ladder Kit 710/MS2-TMK-LK for line-splicing operations in aerial applications. The Communication Markets Division also introduced new fiber distribution boxes and terminals for service providers installing FTTH networks in multi-dwelling units (MDUs). 3M’s revenue for 2008 was $25.3 billion; the Communication Markets Division is headquartered in Austin, Texas. A-D Technologies www.adtechnologies.com 800-847-7661 Key Products: Integrated system of materials and equipment for installation and protection of power, CATV, data communications, electrical and telecom cables Summary: A-D Technologies (formed from a merger of DuraLine and ARNCO) supplies fiber optic conduit to companies in the telecom, cable TV, power and other markets. The com- pany’s customers include AT&T, Cablevision, Qwest, Telmex, Time Warner Cable and Verizon. Based in Knoxville, Tennessee, and employing about 400 people, A-D Technologies operates manufacturing plants in the US, India, Mexico and the Czech Republic, and sells its products in more than 30 countries. In 1981 Dura-Line became the first manufacturer to develop a duct for the installation and protection of fiber optic cables, and in 2004 it introduced a complete line of fiber optic microduct products. A-D Technologies provides infrastructure solutions for water, gas and power utilities in addition to telecommunications, and is committed to addressing new applications of nonmetallic conduit. Recent products include Pinpoint, an HDPE resin locatable conduit. Actiontec Electronics www.actiontec.com 408-752-7700 Key Products: Broadband customer-premises equipment Summary: Actiontec Electronics develops broadband connectivity solutions for communications, entertainment, home management and more. Offerings range from IPTV-capable broadband home gateways to DSL modems, wireless networking devices, routers and digital entertainment devices. The company designs its carrier-class products to be easy to install, manage and use, and sells them through both retail channels and broadband service providers. Actiontec’s inhome broadband networking router is the basis of the digital home architecture for Verizon’s FTTH deployment, providing connectivity at speeds of up to 100 Mbps and supporting remote management and troubleshooting. In 2008, the company introduced new DSL gateways intended to lower operating expenses for Tier 2 and 3 providers. Actiontec also unveiled its environmentally friendly DSL modem at NXTcomm08. In early 2009, in conjunction with Entropic Communications, the company debuted the Actiontec MoCA Network Adapter, a wired home networking alternative for home theater installers. Actiontec also launched new Ethernetover-Coax MoCA and HomePNA Network Adapters, which enable broadband connection to set-top boxes and other Inter- “For the fiber-to-the-home industry, the American Recovery and Reinvestment Act of 2009 offers a once-in-a-lifetime opportunity to bring connectivity vitality to all of the country. It is incumbent upon all of us who work in this space to make certain we get it right!” – Gary Evans, President and CEO, Hiawatha Broadband Communications 40 | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 net-ready entertainment devices using existing coaxial cable. Founded in 1993, Actiontec is headquartered in Sunnyvale, California, and maintains branch offices in Colorado Springs, Colorado; Shanghai, China; and Taipei, Taiwan. The company has more than 200 employees. ADC www.adc.com 952-938-8080; 800-366-3889 Key Products: Fiber and copper connectivity products, structured cabling solutions, wireless equipment and professional services Summary: Communications service providers around the world use ADC products to deliver high-speed, high-quality video, data and voice services to consumers and businesses. The company’s network infrastructure solutions and services include OmniReach FTTx and Next Generation Network Fiber solutions supporting fiber-to-the-premises networks for central office, distribution, access and MDU/CPE applications. The TrueNet portfolio provides copper and fiber cable, connectivity and cable management solutions for data centers and local area networks. The IP-based wireless portfolio includes InterReach in-building solutions and FlexWave outdoor solutions for coverage and capacity in places where carriers and enterprises have difficulty delivering wireless voice and data services to their customers. ADC employs about 9,500 professionals worldwide, holds thousands of patents, and had sales of $1.46 billion in fiscal year 2008. Headquartered in Minneapolis, the company has sales in more than 130 countries and occupies facilities in Australia, Canada, China, Czech Republic, France, Germany, Hong Kong, India, Japan, Mexico, Russia, Singapore, South Africa and the United Kingdom as well as the United States. “During periods of economic slowdown, there are certain industries that are positioned and poised to realize significant growth opportunities. I believe broadband and fiber optic communications is one of those industries.” – Mike Powers, President and CEO, Greenfield Communications East. The company maintains 12 regional offices throughout the US. Adesta specializes in last-mile and broadband solutions for ILECs, CLECs, utilities, municipalities, large integration firms and rural associations. Customers include Maryland Broadband Cooperative, Mid-Atlantic Broadband Cooperative, Five College Net, Northern Enterprises/North-Link, CBN Connect, Boulder Valley (CO) School District, Colorado Springs School District #11, Chicago Transit Authority, Connecticut Telecommunication System and the State of Iowa. Adesta’s revenue in 2008 was $92 million and its employee count was 375. ADTRAN www.adtran.com 256-963-8000 Key Products: Solutions for FTTP, FTTN, FTTC, DSL, carrier Ethernet, mobile backhaul and IP business networks Adesta www.adestagroup.com 402-233-7700 Key Products: Design, construction and maintenance of stand-alone or integrated communications networks and electronic security systems Summary: Headquartered in Omaha, Nebraska, Adesta is a systems integrator and project management company for communications networks and security systems. The company specializes in the design, implementation and maintenance of communications networks and infrastructure for public and private customers. Adesta has deployed more than 2 million miles of fiber in more than 150 metropolitan and rural areas and completed over 1,000 electronic security systems in the United States, Asia, Europe, Central America and the Middle Summary: Founded in 1985, ADTRAN is a global provider of networking and communications equipment for service providers and enterprises. With a portfolio of more than 1,700 products, ADTRAN, headquartered in Huntsville, Alabama, is equipped to address almost every networking need from carrier-class voice, video, and Ethernet services delivery to business-class routing, switching, IP telephony, network monitoring and management. ADTRAN solutions are designed to minimize both initial and ongoing expenses, resulting in lower total cost of ownership and an accelerated return on investment. The company has approximately 1,600 employees, and sales for 2008 were approximately $501 million. July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 41 ADVA Optical www.advaoptical.com Key Products: Optical+Ethernet systems for long-haul, metro core, backhaul and access networking, including WDMPON Summary: ADVA Optical Networking is a global provider of telecommunications equipment specializing in carrier and enterprise Ethernet optical transport. It provides solutions for telecommunications service providers, financial institutions, health care, government and research/education campus networks. Products include solutions for carriers building metro fiber rings; metro and regional core networks; access backhaul networks; and cellular backhaul. Globally, ADVA Optical Networking has a strong business delivering Ethernet demarcation technology for business services along with Reconfigurable Optical Add Drop Multiplexer (ROADM) functionality for triple-play backhaul and storage data center connectivity. The FSP 150CC-825, which provides gigabit Ethernet over fiber, is designed for delivering retail Ethernet services to businesses; the FSP 3000 WDM-PON solution, introduced last fall, provides high-bandwidth, cost-effective fiber-to-the-building connectivity for both residential and business applications. After more than 15 years in the industry, ADVA Optical Networking is a trusted partner to more than 200 carriers and 10,000 enterprises around the world. ADVA Optical Networking markets and sells its products worldwide through a dedicated direct sales force, OEMs, value-added resellers and systems integrators. Trading publicly in Europe, ADVA Optical Networking reported 2008 revenues of about $280 million (218 million euro). Advanced Media Technologies (AMT) www.amt.com 954-427-5711; 888-293-5856 Key Products: Fiber optic transmission equipment, headends, IP and QAM set-top boxes, cable modems Summary: Advanced Media Technologies (AMT) is a CATV and broadband electronic equipment provider. As a value-added reseller of high-performance products from the world’s most recognized manufacturers, AMT targets emerging technology applications in broadband with a complete line of products for CATV, IPTV and FTTH. AMT’s product offerings include many of the industry’s leading manufacturers such as Motorola, Amino, Blonder Tongue, Pacific Broadband Networks, EGT, RGB Networks, Adtec, Drake, Olson Technology and Emcore. AMT customers include major MSOs in the United States and Latin America as well as telcos, PCOs and entertainment and multimedia content delivery companies around the world. Started in 1985 as DX Communications, AMT has a large staff of industry veterans. Located in Deerfield Beach, Florida, Advanced Media Technologies Inc. is a wholly owned subsidiary of ITOCHU International, the North American subsidiary of ITOCHU Corporation of Japan. 42 High-Speed Broadband Providers From among the thousands of great ISPs in North America, these firms have shown particular vision in expanding residential access to higher-speed broadband. Wireline operators listed here are offering 15 Mbps or higher (sometimes much higher) Internet downstream speeds in at least some markets. Satellite and wireless providers are bringing the benefits of broadband to areas unserved by other broadband providers. BBP Top 100 companies are in bold. Company Name AT&T Bright House Networks Bristol Virginia Utilities Broadweave Networks Cablevision CenturyLink (merger of CenturyTel and EMBARQ) Web Address www.att.com www.brighthouse.com www.bvu-optinet.com www.broadweave.com www.cablevision.com www.centurytel.com Charter Communications www.charter.com ClearWire www.clearwire.com Comcast www.comcast.com Connexion Technologies www.cnxntech.com Cox Communications www.cox.com EATEL www.eatel.com Greenfield Communications www.egreenfield.com GVTC www.gvtc.com Hiawatha Broadband Communications www.hbci.com HughesNet www.hughesnet.com Insight Communications www.insight-com.com LTS Group/ComSpanUSA www.comspanusa.net LUS Fiber www.lusfiber.com Mediacom www.mediacomcc.com Paxio www.paxio.com Qwest www.qwest.com RCN www.rcn.com Suddenlink Communications www.suddenlink.com Smithville www.smithville.net SureWest www.surewest.com Time Warner Cable www.timewarnercable.com UTOPIA www.utopianet.org Verizon Communications www.verizon.com/fios Westel Fiber www.westelfiber.com WildBlue www.wildblue.com Wilson, NC Greenlight www.greenlightnc.com Windstream Communications www.windstream.com | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 “Network operators find themselves dealing with rapidly increasing quantities of fiber, particularly in the access and metro regions of the network. Network operators are actively seeking the benefits of automation to deal with the expanding fiber infrastructure. At the same time, they insist on retaining the basic reliability and performance characteristics of manual connectivity.” – Sandy Roskes, VP Marketing and Business Development, FiberZone AFL Telecommunications www.afltele.com 864-433-0333; 800-235-3423 Alcatel-Lucent www.alcatel-lucent.com 908-582-3000 Key Products: FTTx electronics (PON, point-to-point, and DIRECTV MFH3), wireless solutions, network management platforms, fiber optic cable, fiber and copper interconnect products, optical connectivity, outside plant hardware, fusion splicers and test equipment, training and comprehensive system integration services Key Products: Wireline and wireless broadband access equipment, IP routing platforms, optical switching and transport solutions, NGN and IMS solutions, IMS applications, IPTV solutions, network management, service integration capabilities, optical fiber, connecting hardware and accessories, and right-of-way solutions Summary: Founded in 1984 and headquartered in Spartanburg, South Carolina, AFL is a manufacturer and service provider enabling high-speed delivery of voice, video and data communications to a variety of markets. AFL’s product line includes fiber optic cable, connectivity, fiber management, outside plant closures, demarcation devices, Fujikura fusion splicers, Noyes test equipment and The Light Brigade training and education. AFL plans, designs, implements and maintains communications networks, offering solutions for private MDU and master-planned community networks as well as telephone, cable TV, utility, hospitality, enterprise and wireless companies. As a DIRECTV Master System Operator, AFL offers end-to-end solutions including access to DIRECTV programming and services for MDUs, master-planned communities, and hospitality and university applications. AFL’s bandwidth management and conditional Internet access solutions enable system operators to offer the best in video from DIRECTV and innovative Internet packages. AFL also provides mesh wireless solutions for MDU, master-planned community, municipality and enterprise applications, and recently provided an endto-end managed WiFi solution with BelAir Networks for the newly renovated Hyatt Regency Newport. In May 2009 AFL Network Services was selected for the wireless integration of the Omni Hotels. AFL has more than 3,000 employees worldwide and is a division of Fujikura Ltd., with manufacturing, sales and administrative offices located in the United States, United Kingdom, Germany, Japan, Mexico and China. Summary: Alcatel-Lucent, a telecommunications giant formed in 2006 by a merger between Lucent and the French telecom equipment vendor Alcatel, is a leader in fixed, mobile and converged broadband networking and IP technologies, applications and services. The company leverages the technical and scientific expertise of Bell Labs, one of the largest innovation powerhouses in the communications industry. Alcatel-Lucent partners with service providers, enterprises and governments worldwide to deliver voice, data and video communication services. One out of three fixed broadband subscribers around the world are served through access networks provided by AlcatelLucent; these networks encompass a range of access technologies (xDSL, VDSL, GPON, P2P fiber) and deployment models (FTTN, FTTB, FTTH). With operations in more than 130 countries, Alcatel-Lucent reported revenues of $12.6 billion in 2008. It is incorporated in France, with executive offices located in Paris and in Murray Hill, New Jersey. Alliance Fiber Optic Products (AFOP) www.afop.com 408-736-6900 Key Products: Fiber optic components and integrated modules Summary: Alliance Fiber Optic Products (AFOP) designs, manufactures and markets high-performance fiber optic components and integrated modules for the optical network equipment market. These include passive optical components such as July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 43 interconnect systems, couplers and splitters; thin-film CWDM and DWDM components and modules; fixed and variable optical attenuators; and integrated subsystems. Based in Sunnyvale, California, the company serves communications equipment manufacturers that deliver optical networking systems to all three segments of the communications network: longhaul, metropolitan and first-mile access. AFOP was founded in 1995, has 800 employees, and maintains manufacturing and product development facilities in the US, Taiwan, and China. In 2008 AFOP generated revenues of $38.7 million, up from $33.8 million in 2007. Allied Telesis www.alliedtelesis.com 408-519-8700 Key Products: Devices and solutions for running Ethernet/ IP networks over fiber and copper, including Layer 3 Ethernet switches, GePON customer premises equipment amd multiservice access platforms, NICs, media converters and wireless access points Summary: Allied Telesis, headquartered in Tokyo with a network management subsidiary in Bothell, Washington, is a 6/18/09 10:39:16 AM pioneer ingldsad-qrtrpageFINAL.pdf the planning, development, manufacture and sales C M of P2P and GePON network equipment and is the world’s largest supplier of fiber network interface cards. Its GePON ONU is available in form factors as small as 4x4 inches. Its ATiMG646PX-ON GePON intelligent Multiservice Gateway for Outdoor Deployment offers up to 1 Gbps per customer. This spring the company announced the world’s first Fast Ethernet fiber Network Interface Card (NIC) in ExpressCard format for consumer TV. The company has pioneered an “Eco” product line engineered to reduce power consumption. Products in this line use centralized power management features that automatically place idle circuitry into a lower power mode to save energy (and battery life in laptops). The parent company had 2008 revenue of almost $500 million (48 billion yen) and ended the year with 2,300 employees. The company, which was established in 1987, has been particularly prominent in P2P Ethernet solutions in the United States. Alloptic www.alloptic.com 925-245-7600; 866-255-6784 Key Products: FTTH solutions including RF Over Glass (RFOG) and Gigabit Ethernet Passive Optical Network (GePON) Summary: Alloptic develops and delivers optical access solutions that are used by CATV, telecom, and private network operators to offer converged communications, entertainment, security, and automation services for business and residential customers. The company is the clear market leader in RFOG (RF Over Glass) solutions and worldwide deployments and also provides GePON solutions. Alloptic’s history of innovation, dating to its founding in 1999, includes numerous patents that have fundamentally advanced the capabilities and performance of passive optical networks. With its 10GePON technology, Alloptic is well prepared for the transition to next-generation access networks. Headquartered in Livermore, California, Alloptic has customers in 20 countries worldwide. Y CM MY CY Alpha Technologies www.alpha.com 360-647-2360 CMY K Key Products: Fiber-to-the-home powering options for single-family, multiple-dwelling and small office home office (SOHO) premises WWW.GLDS.COM 44 800-882-7950 SALES@GLDS.COM Summary: Founded in 1976, Alpha Technologies is a major player in power systems to the broadband communications industry worldwide. Alpha’s line of products provides critical power conditioning and emergency backup to cable television, data and voice networks. Rapid growth in global communica- | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 tions as well as the connection between system power and overall network reliability have created a demand for Alpha’s products across an array of communications applications. Alpha’s customer base is in 50 countries and includes major cable television system operators, telecommunications service providers and full-service communications providers. Currently Alpha, with more than 1,000 employees, has sales and service centers in the US, Canada, Europe, the Middle East, China and Australia. Alpha Technologies is a member of The Alpha Group, a global alliance of independent companies that share a common philosophy: to create powering solutions for communications, commercial, industrial and renewable energy markets. “We believe the next “killer app” of broadband usage may be using [the] home connection to make our electric energy grid much more reliable and efficient by interacting with smart appliances. The world of ‘The Jetsons’ is upon us.” – James H. Salter, PE, Chairman, Atlantic Engineering Group Astec Underground www.astecunderground.com 865-408-2100; 800-527-6020 Key Products: Trenchers, vibratory plows and directional drilling equipment Summary: Astec Underground, a subsidiary of Astec Industries, offers a complete line of underground construction equipment used to construct, maintain and repair telecommunications networks, including basic copper and fiber optic plant and cable television systems. The company manufactures and markets Astec utility trenchers and horizontal directional drills as well as Trencor heavy-duty mechanical chain trenchers and specialty rock excavation machines. In 2008 Astec introduced its EarthPro Raptor Series, a new line of low-profile digging chains highly resistant to wear and tear, as well as its Trencor T1760 mechanical drive chain trencher for rock trenching, utility installation and pipeline work. Customers include small contractors operating a single trencher; large utility providers and contractors with fleets of underground construction equipment; horizontal directional drilling specialists; and contractors building giant cross-country pipelines. Headquartered in Loudon, Tennessee, with 160 employees, Astec operates a 330,000-square-foot facility that includes corporate offices, a new research and development center, training facilities, a manufacturing plant and a custom paint facility. Astec Underground is one of 15 companies owned by Astec Industries, which had revenues of $974 million in 2008. AT&T, AT&T Connected Communities www.att.com/communities 888-899-9048 Key Products: Voice, video, data and wireless services for residential and business customers Summary: AT&T is the largest communications holding company in the world by revenue. Based in Dallas, Texas, it employs 296,000 people worldwide and had more than $124 billion in revenues for 2008. AT&T serves 16.7 million highspeed Internet subscribers, including about 1 million on its new fiber-enabled network, which also provides U-verse TV, an allIPTV television service. The AT&T Connected Communities program is a strategic marketing initiative between AT&T and regional or national single-family builders, developers, real estate investment trusts, apartment ownership and management groups and homeowners’ associations to provide next-generation communications and entertainment solutions to residents and homebuyers and increase the value of their communities. The initiative involves marketing and delivering AT&T voice, video and broadband services – including fiber-based technology and AT&T U-verse services, where available – to rental properties and residential developments. AT&T Connected Communities has completed contracts with properties representing several million homes, condominiums and rental properties. AT&T Connected Communities recently announced that it had built a fiber-to-the-premises network to support U-verse services in the Bluestone Apartments community, a master-planned rental development in Greenfield, Indiana. Atlantic Engineering Group www.atlantic-engineering.com 706-654-2298 Key Products: Fiber optic design and engineering (central office and outside plant), construction (headend, aerial and underground), technical services (splicing, testing and turn-up) and construction management Summary: Atlantic Engineering Group (AEG), based in Braselton, Georgia, and founded in 1996, provides design, engineering, construction, technical services and construction management for telecommunications providers including municipalities, utilities and independent telcos, and for governmental and July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 45 Smart Grid projects. Services include outside plant design and construction. AEG has completed more than 65 fiber projects, including 17 fiber-to-the-premises projects. Aurora Networks www.aurora.com 408-235-7000 Key Products: Optical transport products, including RFOG solutions, to support cable providers’ migration from hybrid fiber cable to advanced HFC, Fiber Deep and DOCSIS-friendly fiber to the premises, including PON Summary: Founded in 1999 and headquartered in Santa Clara, California, Aurora Networks specializes in helping the cable industry evolve with solutions for building future-proof networks. Aurora Networks delivers technology optimized for cable operators. Using its understanding of cable networks, Aurora Networks delivers unique solutions – such as its Fiber Deep architecture and digital return technology – and offers a line of optical transport products designed to address specific issues of the cable broadband industry. Its node platform, first introduced in 2002, is optimized for scaling bandwidth to each subscriber through support for multiple segmentation technologies (LcWDM, DWDM and CWDM). Aurora’s solutions include its Fiber Deep architecture, Fiber on Demand for dedicated fiber-based Ethernet services, BitCoax tool to boost coax capacity, end-to-end RFOG and RFPON (RFOG plus PON) implementations, and Node PON for migration to the all-IP world. Blonder Tongue Laboratories www.blondertongue.com 732-679-4000; 800-523-6049 Key Products: Analog products supporting CATV headend and distribution applications; digital products supporting 8VSB/QAM applications; encoder products supporting standard- and high-definition TV applications; systems design and engineering, technical support and technical training Summary: Blonder Tongue, based in Old Bridge, New Jersey, is a technology development and manufacturing company that delivers encoding, digital transport and broadband product solutions to cable, including the multi-dwelling unit market, the lodging/hospitality market and the institutional market (hospitals, prisons and schools). For nearly 60 years Blonder Tongue has been providing real-world solutions based on advanced technology designs that have enabled the company to maintain its position as a market leader in the private cable industry. Although the com- 46 Private Cable Operators and Fiber Optic Amenity Providers These companies specialize in working with property owners and developers to provide tele-communications networks and/or services to multi-family housing, homeowner associations, resorts, hotels or student housing over fiber, copper or coax. Company Name Web Address Airwave Networks www.airwave-networks.com American Cable Services www.americable.us AT&T Connected Communities www.att.com/communities BroadStar Communications www.broadstar.com Connexion Technologies www.cnxntech.com Consolidated Smart Systems www.consolidatedsmart.com Crystal Clear Technologies www.crystalclear technologies.net DirecPath www.direcpath.com Front Door Networks www.frontdoornet.com FTTH Communications www.ftthcom.com MDU Communications www.mduc.com Multiband www.multibandusa.com Pavlov Media www.pavlovmedia.com Porchlight www.porchlight communications.com Prime Time Communications www.primetime communications.net PrimeVision Communications www.myprimevision.net Private Cable Systems www.pvtcable.com Road9 www.road9.net Satellite Management Services www.smstv.com Shenandoah Telecommunications www.shentel.com TCI www.tcintegration.com TotalVision www.total-vision.net Verizon Enhanced www.verizon.com/ Communities communities Westel Fiber www.westelfiber.com Ygnition Networks www.ygnition.com Zial Networks www.zial.com Zoomy Communications www.zoomyco.com | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 pany’s core products are designed to primarily serve traditional CATV markets, the recent release of several encoding products has allowed the company to expand its position in the HDTV and IPTV markets as well. “The excitement and buzz created by the broadband stimulus plan has served well to prevent a downward spiral congruent with the overall economy. However, as an industry, we cannot lose focus on the fact that we create value for America when we are out building networks, and not sitting around slicing up Stimulus pie.” Bristol Virginia Utilities www.bvu-optinet.com 276-669-4112 Key Products: Broadband services, consulting services Summary: Bristol Virginia Utilities was the first municipal utility in the United States to deploy an all-fiber network offering the triple play of video, voice and data services. BVU is a municipally owned system providing electric, water, wastewater and fiber optic telecommunication and information services to Abingdon, Washington County, and the city of Bristol, Virginia. These combined systems employ 158 people. BVU OptiNet, a nonprofit division of BVU, was launched in 2003 to provide digital cable, telephone service and high-speed Internet and now serves 9,500 customers in Southwest Virginia. BVU FOCUS is a consulting, operations and management firm operating under the umbrella of the City of Bristol, Virginia, and BVU. With 63 employees, 40 of whom operate a remote facility in Mooresville, North Carolina, it offers assistance to – Minesh Patel, VP Outside Plant Business Unit, Charles Industries municipal entities in meeting their communities’ needs for telecommunications and information services and traditional utility operations. BVU provides 50 percent of the funding for Bristol’s Economic Development Department and is heavily Peace of Mind S DER VI AMON G We Deliver More... RVICE PRO SE CHOICE FOR CONNECTIVITY Knowledge 24 hour online training and product information 25 Year Warranty on certified systems Customer Service More then just lip service Strength High grade materials of construction that surpass the industry standard With SOHO Access™ we at Suttle offer you a quality, flexible, and competitive product that is easy to install and simple to use. We also deliver 24-hour training, Efficiency Installer friendly designs allow one-person installations for all enclosure sizes product specs, and installation information all from our Bottom Line SOHO Access™ by Suttle delivers increased value at a competitive price Support Tools www.suttlesoho.com, our EDIT Layout System, and more comprehensive website. Call or visit us on the web today and see for yourself. 1-800-852-8662 www.suttlesoho.com Faster Installs Installation speed enhancing product features July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 47 involved in promoting economic development to prospective and existing industrial and commercial establishments. This year the City of Bristol, Virginia, was named the only US finalist for the world’s Top Seven Intelligent Communities by the Intelligent Community Forum, with BVU recognized for the contributions of its broadband network to economic growth. Calient Networks www.calient.net 408-232-6400 “We expect a frenzy of FTTH construction activity with the stimulus program. We believe we have weathered the worst of the housing market and economic crisis, and are now positioned to help build better connected communities.” – Diane Kruse, CEO, Zoomy Communications Key Products: Automated fiber optic cross-connect systems (AFOCS) providing fiber management solutions for telecommunications providers and other markets Summary: Calient Networks, which is headquartered in San Jose, California, with additional engineering and manufacturing operations in Santa Barbara, California, manufactures the DiamondWave family of automated fiber optic cross-connect systems (AFOCS) for telecommunications service providers worldwide. The DiamondWave family consists of FiberConnect (automated fiber optic cross-connect system), FiberMoni- The Leading Conference on Broadband Technologies and Services April 26 – 28, 2010 InterContinental Hotel – Dallas Addison, Texas “The traffic in the exhibit hall was very good with operators, integrators, telcos and CATV operators asking lots of good questions, looking for the right solutions for their buildings and properties. There were also lots of networking opportunities and great customer sit down meetings.” – Sam Tagliavore, Sales Manager Pacific Broadband Networks To Exhibit or Sponsor, contact: Irene Prescott at irene@broadbandproperties.com, or call 316-733-9122. For other inquiries, call 877-588-1649, or visit www.bbpmag.com. 48 tor (automated fiber management plus real-time dynamic nonintrusive fiber monitoring) and PONConnect (automated PON fiber management for FTTx deployments). These products are designed to allow network operators to intelligently manage their fiber infrastructure in a fully automated, native “all optical” and bandwidth-agnostic manner. Calient’s customers include AT&T, Verizon, Comcast, Terremark, Deutsche Telekom, KDDI, NTT, Cisco, Alcatel-Lucent, Ericsson, Juniper, Fujitsu and national research and education networks around the world. Calient sells worldwide through a direct sales force as well as through partners including Tyco Electronics, MRV, Cornet and Gale Technologies. The company recently secured $5 million in financing to continue its expansion into the global Tier 1 service provider market. Calix www.calix.com 877-766-3500; 707-766-3000 Key Products: Software and equipment for deploying FTTH and DSL networks, including multiservice access platforms, OLTs and ONTs, outside plant and network management software Summary: Calix is the world’s largest equipment supplier focused solely on access, and is North America’s most widely deployed fiber-to-the-premises solutions provider. The Calix Unified Access Infrastructure allows providers to deploy any service over any media type and protocol, via a form factor that fits their deployment needs. The company has equipped many rural systems and pioneered long-range OLTs. The Calix C7 multiservice access platform enables the deployment of legacy and advanced broadband services, including GPON. Its E-Series includes Ethernet platforms for delivering copper- and fiber- | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 based services, including a new residential active Ethernet platform, and its P-Series offers a broad portfolio of optical network terminals for residential, business and MDU deployments. All Calix products are managed by the Calix Management System, which provides a single network view and advanced management capabilities across an entire unified access infrastructure. Founded in 1999, Calix is headquartered in Petaluma, California, with offices in Boston and Minneapolis. CANARIE www.canarie.ca 613-943-5454 Key Products: Operation of an advanced research network; research and development related to high-performance networking Summary: CANARIE is Canada’s advanced research and innovation network. Established in 1993, the nonprofit corporation serves more than 50,000 researchers at almost 200 Canadian universities and colleges, government labs, research institutes, hospitals and other private and public sector organizations, and connects them to innovators around the corner, across the country and around the world. With major funding from the Government of Canada, CANARIE provides advanced networking capability that enables scientists to manage, analyze and exchange very large volumes of data. It also enables researchers and their partners to develop new tools that harness the power of the network. Recent initiatives include the Green IT program, which will develop advanced computing and networking technologies that reduce carbon and greenhouse gas emissions from the world’s ICT infrastructure and enable collaboration on promising green IT solutions; and the promotion of a market-based demonstration project that aims to provide residential users with the opportunity to own or control their own fiber connections to the Internet. Canobeam Canon Broadcast and Communications www.canobeam.com 201-807-3300; 800-321-4388 Key Products: Free space optics Summary: Canon, a global $30 billion company operating in many markets, pioneered the technology for the Free Space Optics line of optical transceivers, which transmit data over the air on beams of infrared light. The models in the Canobeam series deliver data speeds from 25 Mbps to 1.5 Gbps and cover distances from 20 meters to 1,000 meters. Canobeam’s Auto Tracking function constantly maintains beam alignment and compensates for vibrations in the installation base caused by weather and other factors. Like optical fiber, Canobeam systems are protocol-independent and require no radio-frequency permits or licenses, and they are used in FTTH deployments in situations where fiber optic cables are impractical. Canon recently introduced the Canobeam DT-150 HD for wireless uncompressed bidirectional high-definition and standard-definition SDI transmission. The 1.5 Gbps link transmits digital HD/SD video, audio and control signals via Free Space Optics at up to one kilometer for sports and other productions. Canobeam is marketed by Canon USA’s Broadcast and Communications Division, headquartered in Ridgefield Park, New Jersey. Charles Industries www.charlesindustries.com 847-806-6300 Key Products: Outside plant fiber optic distribution pedestals and enclosures, fiber terminals, extended-reach DSL systems Summary: Charles Industries designs and manufactures buried distribution pedestals for fiber optic applications, serving telecommunications, municipality, utility, marine and industrial markets worldwide. The company introduced nonmetallic “Due to economic conditions, the sales environment continues to be challenging as cost savings and value have understandably become our customers’ main priorities….Our strategy to transform into an advanced broadband service provider has been a successful and critical decision, because we are subject to the significant loss of telephone access lines that is so common in the telecommunication industry today due to wireless and new voice competition.” – Steve Oldham, President and CEO, SureWest July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 49 fiber pedestals to the industry in 2001 and has continued to provide new solutions for nearly all fiber deployment architectures. Charles Fiber Distribution Point (CFDP) pedestals offer GR-771-compliant closed architecture protection of both ribbon fiber and loose buffer tube fiber. CFDP pedestals can accommodate loop-through and stub-out distribution cable, branch and drop splices, and fusion, mechanical or preconnectorized splicing. BDO open-architecture fiber pedestals offer a lower-cost alternative for cost-conscious deployments. This year the company introduced Charles Universal Broadband Enclosures (CUBE), a line of compact metallic OSP Fiber Terminals designed for backhaul, automatic meter reading, remote equipment deployment and equipment consolidation applications. Charles Industries, which is headquartered in Rolling Meadows, Illinois, has about 350 employees and manufactures all of its products in five US facilities. Cisco Systems www.cisco.com 770-236-5000 Key Products: Active Ethernet and DOCSIS-PON solutions for fiber-to-the-home deployments; digital set-top boxes and accessories, cable modems, headend equipment and network management systems Summary: Cisco Systems has long provided much of the equipment that supports the Internet backbone, but recently it has moved into the access network as well. Cisco’s E-FTTH Network Testing, Monitoring and Management Services (Other than private cable operators) Company Name Alcatel-Lucent Aricent Communication Technology Services Ericsson www.aricent.com www.cts1.com www.ericsson.com Source Technology www.source-t.com Steeplechase Networks www.scnets.com UTStarcom 50 (Ethernet fiber to the home) solution, which has been deployed by several European providers, includes Ethernet access switches, aggregation routers and optical network terminals. Cisco SPVTG (Service Provider Video Technology Group), formerly Scientific Atlanta, supplies set-top boxes and cable modems, transmission networks for home broadband access, and digital interactive subscriber systems for video, high-speed Internet and VoIP networks. SPVTG is focused on the convergence of the PC and TV and is extending multimedia broadband applications to new platforms. In April 2009, SPVTG introduced tru2way hardware and software, including its Digital Network Control System Release 4.0 series, Axiom middleware implementation and set-top boxes. Cisco also recently announced new compact, high-density Prisma II optics products to improve the performance of existing fiber in cable networks, as well as a DOCSIS Passive Optical Network (D-PON) architecture that is intended to help cable operators upgrade to FTTH technology. Headquartered in San Jose, California, Cisco reported revenues of $39.5 billion in 2008, an increase of 13 percent over 2007. The company has about 66,000 employees. www.alcatel-lucent.com www.korcett.com Tellabs – John Hewitt, VP Cable and Headend Sales, Alpha Technologies Web Address Korcett Holdings TCI “We believe that FTTx is still an emerging market with significant future growth and we are committed to ongoing research and development to deliver costeffective and highly efficient powering solutions.” www.tcintegration.com www.tellabs.com www.utstar.com Clearfield www.clearfieldconnection.com 763-476-6866 Key Products: Fiber distribution systems and associated components Summary: Clearfield, headquartered in Plymouth, Minnesota, provides fiber management and connectivity systems for independent telephone, cable television and municipal networks. Products include the WaveSmart platform of powered optical signal products and the FieldSmart Fiber Management Platform, which includes the Fiber Distribution System, Fiber Scalability Center and Fiber Delivery Point series. The Field-Smart product | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 OFFICIAL CORPORATE HOST To receive regu lar updates abou t the Summit, go to www.twitter.co m/ bbpmag and cli ck on “Follow” MARK YOUR CALENDAR April 26 – 28 ENHANCED GOLD SPONSOR SILVER SPONSORS InterContinental Hotel – Dallas 877-588-1649 • www.bbpmag.com CO-SPONSOR “TOWARD A FIBER CONNECTED WORLD” “I found the (2009) conference to be the best yet. My time there was very productive in making new contacts and seeing what’s going on in the industry. Looking forward to next year.” FEATURED SPONSORS & Exhibitors Media Sponsor SOLUTIONS. COMMUNICATIONS. TRANSFORMATION. - Mike Powers, President & CEO Greenfield Communications, Inc. Get Connected at the Summit It’s the Leading Conference on Broadband Technologies and Services To Exhibit or Sponsor, contact: Irene Prescott at irene@broadbandproperties.com, or call 316-733-9122 Research Sponsor Get Connected… At The Summit Biggest and Best… Summit Ever Expanded Multifamily Program Testimonials for Summit 09 Blockbuster Agenda of MDU Sessions Look at what participants are saying about the 2009 event. MDU co-Chairmen: “The knowledge I have gained and the relationships formed through participation in your annual Summit has been of great assistance in getting Monticello to the point where we can finally say that our (FTTH) system is under construction.” – Jeff O’Neill, City Administrator City of Monticello Chris Acker Director, Building Technology Services Group, Forest City Enterprises, Inc. Henry Pye Vice President, Resident Technology Solutions, RealPage, Inc. Steve Sadler Director Ancillary Services, Post Apartment Homes, L.P. The Summit is the leading event for network builders and deployers. The Broadband Properties Summit is the leading venue for information on digital and broadband technologies for buildings and communities. With a focus on residential properties, developments and municipalities, the Summit has become a must-attend event for network builders and large-scale and wholesale buyers and users of broadband technologies, equipment, and services. A Regular Venue for Industry Leaders Developers and property owners are strongly represented, including recently from the property field alone organizations such as: • Essex Property Trust • Fairfield Residential • Holiday Retirement • Choice Property Resources • American Campus Communities • Tonti Properties • The Trump Organization • Inland American Communities • Trimarchi Property Management • Archstone-Smith • Related Companies • Forest City *Avalon Bay Communities • Equity Residential • Camden Property Trust • Post Properties • United Dominion Realty Trust • AIMCO • AMLI Residential • Capstone Real Estate Management • Colonial Properties Trust • Waterton Residential • Michelson Realty • BRE Properties • Edward Rose Companies • Mastec, Inc. • Riverstone Residential Group • Verde Apartment Communities • Westdale Asset Management and many others. The numerous providers included private cable operators and independent telcos plus all the major incumbents. Municipal officials and economic development professionals make up an important segment of participants that grows with each event. Secure your seat today by calling 877-588-1649, or visit our website at www.bbpmag.com “…our experience at the show this year was tremendous! You and your team did a great job recruiting top-notch attendees during a tumultuous market. My sales team set meetings with key retrofit targets and managed to engage potential future developer partners of which we were previously unaware.” – Carter Steg, Executive Vice President Corporate Sales and Marketing, Connexion Technologies “The traffic in the exhibit hall was very good with operators, integrators, Telco’s and CATV operators asking lots of good questions, looking for the right solutions for their buildings and properties. There were also lots of networking opportunities and great customer sit down meetings.” – Sam Tagliavore, Sales Manager Pacific Broadband Networks “This is the best show focused on MDU owners and property developers – and a good source of leads.” – Bhavani Rao, Senior Product Marketing Manager, Alcatel – Lucent “Business gets done here! From the moment I arrived, that’s what it was all about.” - Matt Springer, Executive Vice President of Mergers and Acquisitions Connexion Technologies “There was some great hands on learning experiences and no theoretical daydreaming. Great job.” – Jay Schlum, Manager Qwest Connected Communities “This was the most informative conference I have attended as a provider. The panels provided very valuable information and from many different perspectives.” – Tammy Gonzales, General Manager Commercial Markets Bright House Networks “The agenda is packed with things to do and people to listen to. It was a great educational atmosphere.” – John Pringle, President E&S Ring Management Corporation “The summit is a huge networking opportunity. From presenters to attendees, there was so much to learn.” Ed Sokolowski, Dir Sys Design & Eng. Alphion “This was an excellent opportunity to catch up on what’s new and successful in broadband.” – John Huggins, Managing Partner Technology Alliance LLC “The keynote presenters gave great information to support further infrastructure, and the open discussions throughout the summit were extremely helpful.” Rusty Stone, Telecom Project Manager Camden Property Trust “Excellent material was presented at this year’s summit. The lineup was great and the whole thing was really well presented and organized.” – John DeLoach, Senior Engineer Fail Engineering “It was great to know that my company is on track with all the others. The panels worked well together in extending as much information as they could.” – Brian Heger, Communications Consultant 702 Communications “I learned a lot about topics I was familiar with and also about some topics I was unfamiliar with. Most of the information I gained from the exhibits and from interaction with the other attendees is invaluable.” – Steve Belter, President Wintek Corporation “I loved being introduced to new vendor products. I also thought that the keynote speakers had some great advice regarding funding.” – Dale Hancock, Owner Media Cast “I was introduced to a unique view of broadband from a property/value add perspective.” - Ken Gawelek, WWSP Business Development Cisco “This summit was a great way to network with other vendors and clients and keep up with the broadband growth around the world.” – Teresa Whorton, Senior MDU Account Executive Suddenlink Business Don’t miss the all-new bonus pages in our upcoming Digital editions Get valuable added editorial in our digital issue BONUS sections. Extra articles • Charts • Maps • Graphs • Statistics Search each issue and across all issues. Save time by clicking on links to ads. Send articles to colleagues with one click. Click through the pages with ease — much better than a PDF. FOR A LIMITED TIME, qualified subscribers ca n sign up for both print and digital editions and continue to receive both at no charge. Go to www.bbpmag.com/subscribe and START or RENEW your subscription now. Select either DIGITAL or BOTH PRINT AND DIGITAL. lines, centered around the Clearview Cassette of integrated fiber protection, support a wide range of panel configurations, densities, connectors and adapter options, and are offered alongside an assortment of passive optical components. Clearfield provides a complete line of fiber and copper assemblies for inside plant, outside plant and access networks. Clearfield had revenues of $23.5 million for the fiscal year ending September 2008. CommScope www.commscope.com 800-982-1708 Key Products: Cable and connectivity products including fiber enclosures, hybrid fiber coaxial cable, fiber optic and wireless integration products Summary: Founded in Hickory, North Carolina, more than 30 years ago, CommScope had 2008 revenues of $4.01 billion and is a leader in the design and manufacture of connectivity solutions for communications networks. CommScope is the world’s largest manufacturer of coaxial cable for hybrid fiber/ coax applications and a major supplier of coaxial, fiber optic and twisted-pair cables, as well as rugged conduit products and broadband equipment solutions for wireless plant, FTTH and commercial services applications. CommScope has a global manufacturing and distribution network supporting customers of its four major businesses. In December 2007, CommScope completed the acquisition of Andrew Corporation, broadening the range of its infrastructure solutions for wireless, enterprise and broadband communications networks; in 2008 it announced a collaboration with Harmonic to provide an integrated FTTH solution for cable operators. Recent product innovations include the 2008 launch of a new line of fiber distribution hub cabinets as well as new customer-premises equipment for its cable FTTH solution. The US Department of Agriculture’s Rural Development Telecommunications Program accepted CommScope’s BrightPath fiber-to-the-home solution in April 2009. Connexion Technologies www.connexiontechnologies.net 919-535-7329 Key Products: Design, customization and management of telecommunications networks Summary: Connexion Technologies customizes and manages state-of-the-art communications networks in single-family, multifamily, high-rise, resort and hospitality properties nationwide. Its award-winning networks are designed to optimize the communications experience and value of properties for residents and property owners. Connexion Technologies is not a service provider; rather, it manages a suite of providers that offer entertainment and communications applications, including enhanced television, telephone, Internet and other services, over Connexion’s carrier-neutral networks. The company is based in Cary, North Carolina. It was established in 2002 to target greenfield developments with fiber to the home but has broadened its market to include existing properties as well. It serves properties in 17 states. Corning/Corning Cable Systems www.corning.com; www.corningcablesystems.com 828-901-5000 Key Products: Optical fiber, optical fiber cable, FTTH cabinets, splitters, terminals, connectors, cable assemblies, MDU products, other telecommunications hardware and equipment, splice and test equipment, engineering services and training Summary: Corning developed the first fiber optic cable for communications in 1970 and remains a world leader in special- April 26 – 28, 2010 InterContinental Hotel – Dallas Addison, Texas The Leading Conference on Broadband Technologies and Services s e t a l u t a Congr Broadband Properties Magazine these first sponsors and exhibitors who’ve joined the 2010 Broadband Properties Summit. Advanced Media Technology Alcatel-Lucent Blonder Tongue CommScope Connexion Technologies Design Nine Display Systems International Great Lakes Data Hitachi Motorola Multicom, Inc. North America Cable Equipment Pico Macom Spot On Networks Suttle Toner Cable Equipment Verizon Enhanced Communities TAKE ACTION today and secure your participation! To Exhibit or Sponsor, contact: Irene Prescott at irene@broadbandproperties.com, or call 316-733-9122. For other inquiries, call 877-588-1649, or visit www.bbpmag.com. July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 51 “In contrast to the overall tenor of the times, we continue to see customer demand for new network capabilities, as telecommunications infrastructure improvements remain high on priority lists worldwide, whether prompted by government initiatives or fundamental customer needs and competition.” – Steven Glapa, VP Product Management and Marketing, Zhone ty glass and ceramics, creating and manufacturing components that enable high-technology systems. The company, whose 2008 sales totaled nearly $5.9 billion, is distinguished by sustained investment in R&D, more than 150 years of materials science and process engineering knowledge and a distinctive collaborative culture. Corning Cable Systems develops and manufactures optical cable, hardware and equipment designed to make fiber-to-the-x deployments faster, easier, more reliable and less costly. Its patented OptiTap Connector has become the industry standard in preconnectorized, environmentally hardened technology. The ClearCurve product suite, based on ultrabendable optical fiber, opened the way for cost-effective installation of fiber-to-the-home networks in multidwelling units (MDUs) and other complicated deployments. Corning Cable Systems Evolant Solutions for Carrier Networks delivers tip-to-tip product and service offerings for FTTx, CATV and wireless applications, and its preconnectorized solutions have revolutionized the way FTTx networks are deployed. Consultants and network designers have access to a variety of design tools and resources as part of Corning’s FTTxpert Program. The Corning Total Access Program provides design, engineering, furnishing and installation companies with the tools necessary to ensure successful FTTH and wireless deployments, while the Corning Connected Community Program helps homebuilders and developers market FTTH to consumers. Design Nine www.designnine.com 540-951-4400 Key Products: Broadband planning, broadband project management, broadband network design and implementation Summary: Design Nine offers broadband planning and engineering services such as fiber and wireless network design, stimulus grant assistance, needs assessment and fiber/wireless broadband build-out assistance to communities, developers and local governments, including financial modeling, legal and organizational design of community broadband systems and 52 project management. The firm’s network designs include open access and open service broadband networks. Design Nine is heavily involved in assisting clients with stimulus funding requests, and is working directly for the state government of New Mexico, coordinating the development of all its broadband stimulus funding. Headquartered in Blacksburg, Virginia, Design Nine has sales and project management offices in Raleigh, North Carolina, and Santa Fe, New Mexico. The company’s many public and private sector clients include the City of Danville, Virginia, where Design Nine has provided assistance with network architecture, vendor selection, business and financial planning, and service provider development to nDanville, the first municipal open access, Layer 3 open services network in the US. Another major Design Nine project, The Wired Road, for the city of Galax, Virginia, is the first municipal integrated fiber and wireless open access, open services network in the United States. DIRECTV www.directv.com 888-777-2454 Key Products: Satellite TV services to residential and business customers; network installation and integration Summary: Headquartered in El Segundo, California, DIRECTV delivers satellite TV service to US residential and business customers with a strong emphasis on multifamily solutions. DIRECTV offers two multifamily solutions, MFH2 and MFH3. MFH2, which is appropriate for properties of all sizes, and for existing as well as new construction, uses single-wire multiswitch technology. MFH3, designed for properties with 150 or more units and including remote network monitoring, uses IP-based technology and requires the new “I” series DIRECTV receivers. MFH2 and MFH3 can be implemented as a single property headend, providing a one-dishper-building solution. Both solutions provide access to all of DIRECTV’s programming and services, including DVR, all of DIRECTV’s current and planned HD channels, interactive services and more. DIRECTV offers more than 130 HD channels and has enriched its content experience with the launch of DIRECTV on DEMAND, a new service that offers both instant access to movies and TV shows pushed to the cus- | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 tomer’s DVR, as well as broadband access to more than 7,000 titles that can be downloaded to customers’ set-top boxes. DIRECTV also recently extended its exclusive agreement to offer the NFL Sunday Ticket to DIRECTV customers through the 2014 season. DIRECTV has 16,000 employees in the US and revenues were $17.3 billion in 2008. Dish Network commercial.dishnetwork.com 800-454-0843 Key products: Video programming packages for business, hospitality and multifamily housing delivered via satellite Summary: EchoStar Commercial Services, the division that offers Dish Network for business, hospitality and multifamily housing, provides satellite solutions for apartments and condos, office and retail locations, bars and restaurants, hotels, hospitals and assisted living facilities, universities, government and military facilities as well as creating custom solutions. Dish offers two bulk programming options for MDUs: The Digital Home Plan is a shared-dish system that allows residents to create their own accounts and select preapproved programming packages and equipment of their choice. The residents are billed directly from DISH Network at standard residential rates. Bulk Programming with Digital Upgrades/Neighborhood Value Plan delivers a low-cost bulk package to the entire complex with individual upgrade options. In 2007 EchoStar launched ViPTV, a wholesale video IP transport and distribution platform that can transport more than 300 channels of programming to providers. Headquartered in Englewood, Colorado, Dish Network had 13.7 million subscribers in 2008, a loss of 102,000 subscribers from 2007, the first loss of customers in the company’s history. Revenues, however, were $11.6 billion in 2008, up from $11.1 billion in 2007. Ditch Witch www.ditchwitch.com 800-654-6481 Key Products: Construction equipment for laying fiber Summary: Ditch Witch dates from 1949, when the founder invented a workable compact trencher. The Ditch Witch or- ganization specializes in the design and manufacture of highquality underground construction equipment. It sells trenchers, vibratory plows, pneumatic piercing tools, backhoes, electronic tracking and locating tools, horizontal directional drilling systems, drill pipe, downhole tools, vacuum excavation systems, excavator-tool carriers, mini skid steers pipebursting systems, and the Zahn family of power utility equipment. In April 2009, the organization released two new low-cost trenchers: the RT10 and the RT12. In May 2009, the company announced the release of the Ditch Witch 980 fault system, a new and improved system for locating faults in direct-buried, unshielded power and communications cables typically found at streetlight circuits and meter risers, and across driveways, sidewalks, and streets. Ditch Witch Financial Services (DWFS) offers a variety of financing and lease options. The Ditch Witch organization’s manufacturing headquarters is located in Perry, Oklahoma, and has more than 1,000 employees, with a dealer organization worldwide. Draka Communications – Americas www.drakaamericas.com 800-879-9862 Key Products: Optical fiber cable solutions for network operators, telecommunications carriers, utilities, installers and enterprises Summary: Draka Communications – Americas, founded in 1910 and based in Claremont, North Carolina, provides cabling solutions for a wide range of applications. It is a division of the multinational firm Draka, one of the world’s largest optical fiber producers with more than 25 million miles of fiber deployed in North America alone. Draka, headquartered in Amsterdam, had net sales of $4.15 billion and 10,005 employees in 2008. In December 2007, Draka purchased the minority share of its subsidiary Draka Comteq from Alcatel-Lucent, merged the two head offices and is now using the name Draka Communications for this part of the business. Draka Communications’ single-mode fiber, BendBright, is a bend-insensitive fiber that combines the unlimited transmission capacity of optical fiber with copper-like flexibility and handling. Because it can “Applications such as HDTV are moving beyond 1080p to higher 2D resolutions, and even 3D imaging in the home is becoming a reality, creating exponential bandwidth growth…We also anticipate growth in applications areas such as cellular backhaul and commercial services where copper cabling is increasingly limited.” – Dr. Bernhard Deutsch, Director of Marketing and Market Development, Corning Cable Systems July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 53 withstand repeated bending to very small radii and is backward compatible with older fiber, BendBright facilitates bending, connecting and storing fibers in real-world FTTH and business situations. In September 2008 Draka surpassed the 150,000-mile mark for sales of BendBright-XS. Its groundwire fiber business was recently sold to AFL Telecommunications. Emerson Network Power www.emersonnetworkpower.com 440-246-6999; 800-800-1280 Key Products: AC and DC power, outside plant enclosures, precision cooling systems, embedded computing and power, integrated racks and enclosures, power switching and controls, monitoring and connectivity Summary: Emerson Network Power, a business of Emerson, is a global leader in enabling Business-Critical Continuity from grid to chip for telecommunication networks, data centers, health care and industrial facilities. Business-Critical Continuity is the assurance that critical technology investments will not fail due Video Programming Aggregators (Linear, VoD and interactive) Company Name 4Com Web Address www.4com.com Accedo Broadband www.accedobroadband.com Avail Media/TVN www.availmedia.com Cloverleaf Digital www.cloverleafdigital.com Comcast Media Center (HITS) www.comcastmediacenter.com CSI Digital www.csidigital.net DIRECTV www.directv.com Dish Network commercial.dishnetwork.com Eagle Broadband KT Communications www.eaglebroadband.com National Rural Telecommunications Cooperative www.nrtc.coop Skyway Connect Telechannel 54 Enablence Technologies www.enablence.com 613-270-7860 Key Products: PLC-based FTTH triplexers and diplexers, FTTH central office and customer-premises equipment Summary: Founded in 2004 and with corporate headquarters in Ottawa, Ontario, Enablence Technologies is a publicly traded company that designs, manufactures and sells optical components, subsystems and systems. Enablence’s Network Division provides the TRIDENT 7 Universal Optical Line Terminals (OLTs), Optical Network Terminals (ONTs) and Element Management System. Its Optical Components & Subsystems Division provides FTTx access products such as integrated triplexers and diplexers for BPON, GPON and GePON splitters. It also offers solutions for the metro and long-haul markets. Many of the company’s component products apply planar lightwave circuit (PLC) technology that integrates 45+ components into a single optical chip to support the global rollout of fiber to the home. New products and technologies include a 40 Gbps tunable optical dispersion compensator; a multicast switch; a high-speed DWDM for transmitter/receiver optical subassembly and a photodiode chip with integrated bandpass filter. Last year, Enablence’s FTTx Networks Division merged with Pannaway, a broadband access and transport solutions provider with nearly 300 rural telco customers. In May 2009 the Delhi Telephone Company in Delhi, New York, selected Enablence as its exclusive supplier for FTTH deployments. The company’s revenue for fiscal 2008 was $2.6 million. www.ktcom.tv National Cable Television Cooperative www.cabletvcoop.org Satellite Management Services to power loss and disrupt a company’s business. Based in Columbus, Ohio, Emerson Network Power provides solutions and expertise in areas including AC and DC power and precision cooling systems, embedded computing and power, integrated racks and enclosures, power switching and controls, monitoring and connectivity. All solutions are supported globally by local Emerson Network Power service technicians. The company has an estimated 48,000 employees and fiscal 2008 revenue of $5.8 billion. It is a member of Green Grid. www.smstv.com www.skywayconnect.com www.telechannel.tv Ericsson www.ericsson.com/us 972-583-0000 Key Products: VDSL2 and FTTH electronics, Ribbonet air-blown fiber solution for FTTx applications, cables and interconnect products, microwave networks, network management tools, stations and broadband switches, IPTV middleware | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 “FTTP maturation, the overall economic market freefall earlier this year and the government’s stimulus package have created a perfect storm for FTTP network deployers who are looking for the best price for their networks.” – Cheri Beranek Podzimek, President and CEO, Clearfield Summary: Ericsson is one of the largest providers of telecommunications equipment and related services to mobile and fixed network operators globally. Over 1,000 networks in more than 175 countries use its network equipment and 40 percent of all mobile calls are made through Ericsson systems. Ericsson is one of the few companies worldwide that can offer end-to-end solutions for all major mobile communications standards. A worldwide leader in GPON, the company recently announced contracts with the three major Chinese telecom providers to roll out GPON networks in nine Chinese provinces. Ericsson invests heavily in R&D and actively promotes open standards and systems; with more than 23,000 patents, it has one of the industry’s most comprehensive intellectual property portfolios. Ericsson was founded in 1876. Global headquarters are in Stockholm, Sweden, with North American headquarters in Plano, Texas. More than 78,000 employees generated revenue of $26.7 billion in 2008. ETI Software Solutions www.etisoftware.com 770-242-3620 Key Products: Back-office software for service providers including service delivery platform, billing solution, field technician application, ad insertion software and prepaid services platform Summary: Founded in 1992 and headquartered in Atlanta, Georgia, ETI Software Solutions is a developer of software products deployed by more than 120 utility systems, telecom- July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 55 munications and private FTTH service providers serving millions of subscribers worldwide. Triad SDP systems offer the ability to fully automate provisioning of FTTH, DSL, IPTV, RF video, and softswitches. Triad’s modules include order entry/rating, work order management/scheduling, and reporting and billing functionality (énconcert) to support advanced telecommunications services. Since Triad’s debut in 2004, ETI has been deployed in 40 systems, including many of North America’s largest FTTH services providers. of a manual patch panel. According to the company, FiberZone’s platforms enable improved levels of service and fewer network faults, lowering total cost of ownership of the fiber infrastructure. FiberZone AFM technology also enables carriers to generate new revenue streams through on-demand service provisioning. In September 2008, the company announced the Network Planning, Design, Engineering, Construction (Excludes companies that only build networks they will own and manage) EXFO Electrical Optical Engineering www.exfo.com 418-683-0211; 800-663-3936 Company Name Adesta Key Products: Test and service assurance solutions for the global telecommunications industry Atlantic Engineering Group www.atlantic engineering.com Summary: EXFO, based in Quebec City, Canada, provides test and service assurance solutions for the global telecommunications industry. The Telecom Division, representing close to 90 percent of the company’s business, offers test solutions and monitoring systems to network service providers, cable TV operators, network equipment manufacturers and component manufacturers in about 70 countries. EXFO’s modular FTB500, FTB-200, AXS-200, IQS-600 (Windows/ PC-based) and InterWatch platforms host test solutions covering all layers of network infrastructure and extending across the full technology lifecycle. In February 2009, EXFO acquired PicoSolve, a privately held Swedish company that produces oscilloscopes used in the design and production of next-generation optical networks. In fiscal 2008 the company reported revenues of $184 million, a 20 percent increase over 2007. Web Address www.adestagroup.com AFL Telecommunications Corning Cable Systems www.afltele.com www.corningcable systems.com Design Nine www.designnine.com DSI Technologies www.dsifiber.com Emerson Network Power www.emersonnetwork power.com Fiber-Tel Contractors www.fibertel contractors.com Finley Engineering www.fecinc.com InfiniSys Electronic Architects www.electronic architect.com Inteleconnect www.inteleconnect.com KGP Logistics www.kgplogistics.com KiS Communications www.kis-comm.com LTS Group www.ltscompany.com Michels Communications FiberZone Networks www.fiberzone-networks.com 301-941-1928 Key Products: Automated fiber management systems Summary: FiberZone Networks provides Automated Fiber Management (AFM) solutions that allow facility operators to deliver new fiber-based services, design and operate networks efficiently and flexibly, and improve customer service and network uptime. FiberZone AFM enables network operators to provision, manage and troubleshoot networks end-to-end without having to perform on-site servicing. The foundation of AFM is FiberZone’s patented Latched Optical Coupling, which delivers remote control and automation to the fiber infrastructure while maintaining the attributes and reliability 56 MPNexlevel.com Multicom www.michels.us www.mpnexlevel.com www.multicominc.com OFS www.ofsoptics.com On Trac www.ontracinc.net Source Technology www.source-t.com Steeplechase Networks www.scnets.com TCS Communications Team Fishel Tellabs Tetra Tech US Metronets Zoomy Communications | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 www.tcscomm.com www.teamfishel.com www.tellabs.com www.tetratech.com www.usmetronets.com www.zoomyco.com general availability of its flagship product, the AFM-360, and also announced sales of the AFM-360 to large carriers in Asia and the US. FiberZone Networks is one of the charter members of the Advanced Fiber Connectivity and Switching Forum (AFCS), formed in June 2008. The company is privately held with offices in the United States and Israel. Finley Engineering www.fecinc.com 417-682-5531 Key Products: Network design and engineering services Summary: Founded in 1953, Finley Engineering Company (FEC) has more than 200 employees in nine offices nationwide and is one of the largest telecom network design companies in the US. The company specializes in end-to-end engineering consulting in the fields of telecommunications, cable television, electric power transmission and distribution, project management and right-of-way services. FEC develops standard design criteria for telecom network projects and follows through with detailed designs, construction documents, contracts, contract administration and material lists. Once a project is under way, the company can provide construction observation and project management. Finley provided the first full FTTH installation in Missouri for Alma Communications, an independent telephone company providing services in rural Missouri. With the explosion of HD channels, IPTV programming and high-speed Internet access demanding higher bandwidth capacity, fiber-based triple-play distribution systems in MDUs are becoming the infrastructure of choice. Since fiber optic infrastructure costs have come down, this investment is now cost-effective for both the greenfield and retrofit markets.” – Jack Hotz, CEO, Foxcom ment are based in Israel, and it also has offices in the US, UK, and South Africa. Foxcom currently employs more than 40 people, with the majority in research and development. Graybar www.graybar.com 800-GRAYBAR (472-9227) Foxcom www.foxcom.com 609-514-1800 Key Products: Broadband fiber optic MDU distribution systems for video, voice and data; satellite downlink signal transport over fiber Summary: Foxcom, a division of OnePath Networks, provides fiber optic solutions to the MDU market and the professional satellite earth station and video distribution markets. Founded in 1993, Foxcom has two product lines: point-to-multipoint distribution platforms for the MDU triple play market, and point-to-point transport of satellite signals in earth stations, broadcast facilities, cable TV headends and other satellite gateway applications. In 2008 Foxcom launched products for both the PCO and the satellite communications markets: the BsmarTV suite, an MFH-2-ready, triple play deployment platform for the MDU market, and SatLight/Platinum, enabling advanced RF and fiber optic link control and monitoring, for the earth station market. The addition of active Ethernet products to the BsmarTV platform create a full triple-play fiber optic distribution system with the broadest pipe to the home. Foxcom’s corporate headquarters and its research and develop- Key Products: Fiber connectors, couplers, housings, panels, splice trays, fusion splicers, cleaners, test equipment, VAR services Summary: Graybar, a Fortune 500 company, specializes in supply chain management services and is a leading North American distributor of components, equipment and materials for several industries. With net sales of $5.4 billion in 2008, Graybar employs approximately 8,000 people at more than 240 distribution centers throughout the US, Canada and Puerto Rico. It is one of North America’s largest and oldest employee-owned companies. Established in 1869, Graybar stocks and sells hundreds of thousands of items from thousands of manufacturers and can procure, warehouse and deliver almost any kind of electrical, communications or data product, component or service. Fiber connectivity solutions represent a fast-growing area in its catalog. Through its distribution network and value-added services, including kitting and integrated solutions, Graybar is helping its customers power and network their facilities. July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 57 Great Lakes Data Systems www.glds.com 800-882-7950 Key Products: Billing and provisioning software for cable TV, Internet, VoIP, pay-per-view, video on demand and other broadband services Summary: Great Lakes Data Systems was founded in 1980 by cable professionals to meet the industry’s need for reliable, intelligently designed billing software. Customers are primarily small to midsized cable companies, ranging from startup operations to systems with more than 250,000 subscribers. GLDS serves more than 300 operators including both private cable Fiber-to-the-Home Electronics (Central-office and/or customer-premises equipment) Company Name ADTRAN Web Address www.adtran.com AFL Telecommunications www.afltele.com Alcatel-Lucent www.alcatel-lucent.com Allied Telesis www.alliedtelesis.com Alloptic www.alloptic.com Aurora Networks www.aurora.com Calix www.calix.com Cisco Systems www.cisco.com Commscope www.commscope.com ECI Telecom www.ecitele.com Enablence www.enablence.com Ericsson www.ericsson.com Hitachi Communication Technologies America Motorola Occam Networks www.occamnetworks.com Pacific Broadband Networks Telco Systems www.packetfront.com www.pbnamericas.com www.telco.com Tellabs www.tellabs.com TXP Corporation www.txpcorp.com UTStarcom Zhone Technologies ZyXEL Communications 58 Greenfield Communications www.egreenfield.com 949-248-8898 Key Products: Fiber optic design, construction and operations; service provider for voice, video, high-speed data and community Intranet services Summary: Based in Southern California, Greenfield Communications Inc. was formed in 2001 to provide turnkey fiber-to-thehome solutions for developers of new master-planned residential communities. The company has 11 active FTTH projects and more than 7,000 customers throughout California and Arizona. Greenfield Connect, a division of Greenfield Communications, provides low-voltage structured wiring, home entertainment and automation packages and security monitoring. Greenfield also has contracts with UCLA, the City of Pasadena and the City of Dana Point to provide fiber optic design, cabling and communication services. The company was recently approved as a dealer for DIRECTV and plans to deploy its MFH3 system in new and existing multiple-dwelling-unit projects. www.hitachicta.com www.motorola.com PacketFront operators and fiber-to-the-home providers such as the municipal FTTH system in Tullahoma, Tennessee, and several others. Voice, video and data can be provisioned directly from the billing system and itemized on a single monthly subscriber bill. The company’s two largest offices are in Carlsbad, California, and Beaver Dam, Wisconsin, but it operates in 49 states and 40 countries worldwide. Key products include WinCable, for cable billing and subscriber management, and WinVoIP, which can provision, import, consolidate, manage, report and bill call detail records from most integrated VoIP vendors’ packages. The GLDS SuperController II add-on for pay-per-view can be used along with other billing software, and interfaces with most headend equipment and set-top boxes. GLDS also sells hosted solutions for providers that choose not to run billing and provisioning systems in house. www.utstar.com www.zhone.com www.us.zyxel.com GVTC www.gvtc.com 800-367-4882 Key Products: Video, high-speed Internet, security monitoring, local and long-distance telephone and advanced data services Summary: GVTC was formed as a telephone cooperative in 1951 to provide phone service to rural residents of Central and South Texas. Today it is the largest telephone cooperative in Texas, with more than 41,000 customers in 11 counties across an area that covers approximately 2,000 square miles. In addition to phone service, GVTC provides high-speed Internet, digital TV and home security monitoring. GVTC was the first telecommunications entity to provide fiber-to-the-home tech- | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 nology in South Texas, and its 20 Mbps residential broadband speeds and 25 Mbps business broadband speeds are among the fastest in the San Antonio area. GVTC is in the midst of a fiveyear, $35 million FTTH expansion project, replacing copper lines with fiber connections in most of its established communities. The project is projected to add FTTH to 20,000 additional premises by year-end 2012. The company was recently awarded the FTTH Council Chairman’s Award for expansion of FTTH connections. GVTC has 225 employees and revenues for 2008 were $75 million. Because it is a nonprofit, any telephone-related revenues over and above operating expenses are allocated to member-owners in the form of capital credits; GVTC is issuing $4.1 million in capital credit payouts to its members for 2008. video delivery to TV, PC and mobile devices, and the Divicom Electra 8000 universal SD/HD MPEG-2 AVC encoder, a 1-RU encoder with multiresolution, multistandard, multiservice and multichannel capabilities. Harmonic has partnered with Microsoft and YouTube on digital content management and with CommScope on an FTTH solution for cable operators. In March 2009, Harmonic acquired Scopus Video Networks, increasing its presence in the contribution/distribution market. Harmonic reported revenues of $365 million in 2008, up 17.3 percent over 2007. Hiawatha Broadband Communications www.hbci.com 888-474-9995 Key Products: Internet access, cable television, telephone and wireless services Harmonic www.harmonicinc.com 408-542-2500; 800-788-1330 Key Products: Digital video and fiber optic solutions for networks Summary: Harmonic provides digital video, HFC access and software solutions for the world’s leading broadcast, cable, satellite, Internet, mobile and telco providers. Headquartered in Sunnyvale, California, Harmonic operates R&D, sales and systems integration centers worldwide. US customers include AT&T CruiseCast, Cablevision Systems, Charter Communications, Comcast, Cox Communications, DIRECTV, EchoStar, Hearst-Argyle, Insight Communications, Sinclair Broadcasting, Time Warner Cable and Yahoo. International customers include many Tier 1 providers in Europe and Asia. Recent product introductions include the ProStream 4000 multiscreen encoder, part of Harmonic’s solution for converged Summary: Founded in 1997, Hiawatha Broadband Communications (HBC) offers residential, business and wholesale television; Internet access; telephone; and media production services in southeast Minnesota. Wireless services will be added soon. HBC operates both hybrid fiber/coax and fiber-to-thehome networks and has completed the activation of three new fiber-to-the-home communities in the towns of Rollingstone, Stockton and Lewiston. HBC provides a complete video service selection of more than 100 TV channels (including highdefinition programming), digital music, pay-per-view where available, and extensive local programming produced by HBC Productions. Digital video service is available in nine service areas. The company has 68 employees, seven retail communities and a wholesale division. Annual revenues are $12 million. “Consumer trends – led by the explosions in online video and content sharing – are certainly the easiest factors to identify. However, other building systems such as energy management and digital messaging are making broadband infrastructure integral to efficient building operations. Additionally, the always-on, always-connected lifestyle residents now enjoy will only become even more commonplace and more complex….Communities with the capacity to leverage new technologies will be able to deliver incredibly rich experiences that are personalized to each resident’s tastes, and opportunities in multifamily go far beyond the capabilities of the typical single-family home.” – Mike Whaling, VP Business Development, InfiniSys July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 59 Hitachi Communication Technologies America www.hitachi-cta.com 770-446-8820 Key Products: Optical access solutions, optical transport equipment, electronic and optical components, wireless infrastructure products Summary: Hitachi develops and manufactures optical access equipment, including EPON, GPON and RFOG fiber-to-thepremises solutions, for telecommunications service providers, cable television network operators, utilities, municipalities and real estate developers. In April, 2009, Hitachi merged Salira Systems Inc., a Hitachi-owned provider of EPON technology, into Hitachi Telecom (USA) Inc. to form Hitachi Communication Technologies America Inc. (HCTA). The company also offers ultra-high-speed optical transport systems and multicarrier power amplifiers for wireless infrastructure applications. Hitachi Communication Technologies America is headquartered in Norcross, Georgia, with offices in Santa Clara, California. The company is a subsidiary of Hitachi Ltd. of Japan. Hitachi Ltd. has approximately 400,000 employees worldwide and in fiscal 2008 (ended March 2009) generated sales of $102 billion (10,000 billion yen). Hitachi Ltd. is ranked No. 3 in the electronics, electrical equipment category of the Fortune Global 500 for 2007, and 48th overall. IneoQuest www.ineoquest.com 508-339-2497 Key Products: Digital video quality assurance technology Summary: Established in 2001, IneoQuest is a privately held company based in Mansfield, Massachusetts, with 168 employees. Its digital video quality assurance technology includes solutions that audit, monitor, analyze and troubleshoot digital video from the set-top box to the headend, enabling customers in the telephony, cable, satellite, broadcast and network equipment industries to improve digital video quality and reduce operating expenses. IneoQuest’s IQPinPoint platform encompasses video test and analysis solutions including the Cricket, a family of intelligent video network probes that enable video network operators to analyze, debug and resolve video quality and MPEG errors. IneoQuest’s iVMS, the software management component of IQPinPoint, delivers a delivers a complete view of the health of the digital video network along with rapid, practical isolation and remote troubleshooting. The company also launched VeriFrame, a programming verification solution that enables video providers, manufacturers and broadcasters to automatically verify video and audio content frame by frame, detecting black screen, luminance levels and freeze frame, and audio levels. In February 2009, IneoQuest 60 partnered with network-quality tester Spirent Communications to provide an end-to-end global video quality-testing suite for network equipment manufacturers. Also new this year is Cricket QAM Plus, an affordable, dual QAM and MPEG monitoring and analysis tool that enables cable network operators to monitor, analyze, debug and resolve video quality issues at hub sites or subscriber premises. InfiniSys Electronic Architects www.electronicarchitect.com 386-236-1500 Key Products: Multifamily technology consulting, telecommunications network design, technology amenity engineering, FTTA Fiber-to-the-Apartment system, acquisition due diligence (technology assessments), strategic technology planning, low-voltage system integration, in-building wireless/cellular networks, resident technical support services, product design services, service provider contract negotiations, project management Summary: InfiniSys helps multifamily developers and property owners leverage technology to improve operations and differentiate their communities. As independent technology advisors, the company creates comprehensive, standards-based amenity solutions for new and existing apartments, condominiums, student housing, mixed-use developments and masterplanned communities. InfiniSys also represents developers and property owners in negotiations with service providers and contractors. Most recently, it has been creating online marketing campaigns that enable property owners to connect communities and create new revenue streams. InfiniSys also works with electronics manufacturers and service providers to create new product and service offerings. Offering services nationwide, InfiniSys is headquartered in Daytona Beach, Florida. Internet2 www.internet2.edu 734-913-4250 Key Products: Research and development of new network applications and technologies that will form the basis of the next-generation Internet Summary: Internet2 is a research and development consortium led by more than 200 US universities working in partnership with industry and government to develop and deploy advanced network applications and technologies, accelerating the creation of tomorrow’s Internet. Supported by a core central staff, Internet2 activities are member focused and led. Internet2 efforts are focused on advanced network applications including interactive distance learning, remote access to unique scientific instruments, real-time access to large databases and streaming high-definition video; new network capabilities such as quality of service, multicasting and IPv6 that will enable tomorrow’s commercial Internet to provide the reliable perfor- | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 “Even in a tough economic climate, consumer demand for broadband and higher speed continues strong. – Steve Klein, Director Marketing & Business Development, Allied Telesis mance advanced applications require; middleware including standardized security, directories and other services required by advanced network applications; and high-performance networks linking the campuses and laboratories of more than 200 Internet member institutions. The high-performance networks participating in the Internet2 project provide the environment in which new network applications and capabilities can be deployed and tested. Thousands of K-12 schools are now also connected to Internet2, providing schoolchildren with unprecedented educational opportunities and teachers with new opportunities for professional development. JDSU www.jdsu.com 408-546-5000 Key Products: Fiber optic communications components and testing equipment including attenuators, circulators, couplers/splitters/WDMs, detectors/receivers, transmission, amplification, wavelength management modules, circuit packs, optical test platform Summary: JDSU is a provider of optical products and test and measurement solutions for telecommunications service providers, cable operators and network equipment manufacturers. It provides the building blocks required for Agile Optical Networks (AONs) – enabling systems that can be managed remotely and respond dynamically to changes in network traffic patterns. JDSU was formed in 1999 with the merger of JDS Fitel, known for its passive optical components, and Uniphase Corporation, known for its active components and lasers, and it has acquired 26 companies since then. JDSU is now one of the largest providers of fiber optic test solutions in the world, thanks to its acquisitions of Westover Scientific, Innocor, Casabyte, Test-Um and Acterna. With sales and distribution in more than 160 countries, JDSU serves an expanded customer base that includes the largest 100 telecommunications and cable services providers and system manufacturers worldwide. Based in Milpitas, California, JDSU has 4,244 employees. Revenue was more than $1.5 billion for the fiscal year ending June 30, 2008. KGP Logistics www.kgplogistics.com 800-755-3004 Key Products: Outside plant, central office, datacomm, transmission, customer premises and broadband products Summary: KGP Logistics, formerly EMBARQ Logistics until it was acquired by KGP Telecommunications in March 2009, has been providing the telecommunications industry with supply chain and distribution services for more than 30 years. The company’s national distribution network comprises 10 regional distribution centers located strategically across the United States and 10 product manufacturing facilities that provide fiber and copper factory-terminated cable, custom assemblies, and assemble, wire and test (AWT) services along with complete engineer, furnish and install (EF&I) services. KGP distributes voice, video, data and wireless products of more than 1,500 manufacturers, ranging from basic communications craft tools and supplies to broadband network equipment. Markets served include Regional Bell Operating Companies (RBOCs), independent telephone companies, municipalities, public utilities, contractors, installation companies, OEMs and Internet service providers. BroadBand ProPerties Magazine Invites You to the Broadband Properties Summit 2010 April 26 • 28, 2010 InterContinental Hotel • Dallas Addison, Texas The Leading Conference on Broadband Technologies and Services WHO SHOULD ATTEND? Real Estate Developers • Property Owners • Independent Telcos • Municipal Officials • Private Cable Operators • Town Planners • Economic Development Professionals • Architects and Builders • System Operators • Investors • Utility Organizations • System Integrators Visit www.bbpmag.com and secure your participation today, or call 877-588-1649. July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 61 Leviton Manufacturing www.leviton.com 718-229-4040 Key Products: Premises wiring, outside plant, central office solutions and home automation products Summary: Founded in 1906, Leviton Manufacturing is located in Little Neck, New York, and provides voice, data and home networking products for industrial, commercial, OEM and residential markets as well as basic electrical infrastructure and energy management products. Leviton takes fiber connectivity all the way from the central office to the jack inside the house, with fiber-to-the-home solutions including optical distribution cabinets, pedestals, drop terminals, network interface devices, fiber optic enclosures, optical splice components and accessories and fiber optic cable assemblies. The voice and data division produces both fiber and copper products at its manufacturing complex in Bothell, Washington. Residential structured cabling and home control products are offered to builders and homeowners through Leviton Integrated Networks and Controls. In January 2007, Leviton joined forces with Microsoft to offer homeowners a way to remotely control lighting and other Z-Wave-enabled home automation schemes using many popular consumer electronic products. Last year Leviton acquired ControlThink, a home and building control software and services company. In September 2008, the company teamed up with ViewSonic Corp. to combine its Vizia RF + wireless home lighting with ViewSonic’s Z-Wave technologybased touch panel. LTS Group www.LTSCompany.com; www.mycomspan.com; www.ledcor.com 858-566-6030 Key Products: Development, design, deployment, operation and maintenance of fiber optic and wireless communications networks Summary: Headquartered in San Diego, California, with offices throughout the US and Canada, LTS Group is an operations outsource partner that provides its customers with solutions ranging from designing, building and maintaining national and regional networks to high-volume field operations work. LTS has more than 400 telecom technicians in addition to mobile project-oriented experienced field deployment crews. This past year, LTS re-entered the near-shore submarine market and expanded its suite of services in the wireless space. In 2007, the LTS Group acquired local telecommunications operator ComSpan USA to form ComSpan Communications, a full-service FTTP network operator in Oregon with a strategy of expanding into neighboring states. ComSpan now oper- 62 ates four fiber-to-the-home networks in addition to its original Roseburg network. LTS is part of the Ledcor Group of Companies, a multibillion-dollar private construction and managed services company with over 60 years of industry experience and more than 5,000 employees. Ledcor provides managed telecommunication services, building construction, heavy civil construction, industrial construction and property development services across Canada and the US. The Canadian headquarters of the parent company is in Vancouver. LUS Fiber www.lus.org, www.lusfiber.com 337-993-4237 Key Products: Digital voice, video, Internet access and community intranet access over an FTTH network Summary: Lafayette Utilities System, a department of the Lafayette, Louisiana, Consolidated Government, operates LUS Fiber, the first community-owned all-fiber optic network in Louisiana. The utility, which had operated a wholesale fiber network since 2002, began offering triple-play services to residents and small businesses early this year after prevailing in a legal battle that lasted for several years. When the buildout is completed in 2011, the network will pass all of the premises in this city of about 120,000 – making it the largest municipal network in the United States. LUS involved the community to an unusual degree in planning the network and the services to be delivered over it, holding a series of public forums to discover what local residents and businesses wanted from the fiber-to-the-home network and proactively trying to avoid increasing the digital divide. Based on community input, LUS Fiber not only offers residential Internet access at speeds up to 50 Mbps (upstream as well as downstream), but provides all subscribers with symmetrical 100 Mbps access to a peer-to-peer community intranet. Another unusual offering is the TV Web portal, which provides basic Internet access to residents without a computer. Additional high-bandwidth applications are planned for the future. Martin Group www.martin-group.com 877-996-9646 Key Products: BSS/OSS solutions, business and engineering services Summary: Founded in 1970, Martin Group is a global provider of enterprise-wide business support systems/operations support systems (BSS/OSS) solutions, next-generation engineering services and consulting services. With nearly 40 years of communications experience, Martin Group provides solutions and ser- | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 vices that enable communications providers to offer any service over any network. The company’s team of software developers, engineers, regulatory specialists and business process experts serve more than 250 clients around the world. Martin Group is headquartered in Mitchell, South Dakota, with additional offices in Rapid City, South Dakota, and Missoula, Montana. MetaSwitch www.metaswitch.com 510-748-8230 Key Products: Class 4/5 softswitch, application suite, subscriber interface, network management system Summary: MetaSwitch is a provider of carrier systems and software solutions that power the migration of communications networks to open, packet-based architectures. The MetaSwitch open softswitch architecture enables the delivery of VoIP, TDM and next-generation telephony services, and interoperates with a wide range of legacy equipment. MetaSphere is a unified set of communications services, including Hosted IP PBX, designed to create new revenue streams for network PBN’s next generation operators and to provide a cost-effective solution for modernizing legacy services. CommPortal is a subscriber interface enabling access to key telephony and messaging applications from the subscriber’s phone, TV, mobile device and computer. MetaView Network Management System enables MetaSwitch networks to be provisioned and administered through a GUI client or via integration with third-party OSS platforms. Based on open standards, including IP Multimedia Subsystem (IMS), MetaSwitch solutions scale from a few hundred to millions of subscribers. MetaSwitch has more than 900 deployments worldwide, ranging from Tier 1 global carriers to regional service providers and including operators of wireline, cellular, broadband wireless, cable and fiber networks. For 2008, MetaSwitch reported revenues of $118.1 million, with profits of $22.2 million. The company is privately held by investment firms Francisco Partners and Sequoia Capital, as well as by the Employee Benefit Trust (EBT). Michels Corporation www.michels.us 920-583-3132 Key Products: Fiber optic network design and construction, including outside plant construction, structured cabling and fiber splicing and testing terminal makes it easy for customers to deploy a true triple- play solution with a flick of a switch. Through a strong history in broadband access solutions, PBN really understands the nuts and bolts to designing and developing products and solutions that make real technical sense to Network Operators and their customers. A single box provides all functionality for an entire community network with up to 512 subscribers per GEOLT unit. Options for CATV RF overlay and RFoG return paths are readily available to support legacy DOCSIS and video on demand applications as well. ADVANCED MEDIA TECHNOLOGIES®, INC. 720 SOUTH POWERLINE ROAD., SUITE G, DEERFIELD BEACH, FL 33442 DIRECT 954.427.5711 • TOLL FREE 888.293.5856 • FAX 954.427.9688 • EMAIL: SALES@AMT.COM • WWW.AMT.COM July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 63 Summary: Michels Corporation, an international engineering and construction contractor based in Brownsville, Wisconsin, began in 1959 as a pipeline construction company and entered the telecommunications industry four years later. Today it has two divisions serving the telecommunications industry. Michels Communications specializes in fiber optic network construction in all sectors of the industry, from local telephone and long distance companies to cable TV providers, education and the enterprise sectors. In 1983, Michels was one of the first companies to construct fiber lines and it now constructs thousands of miles of fiber optic and broadband networks each year. Mi-Tech Services, the second telecom division, is a full-service engineering firm offering FTTx solutions including cable restoration, outside plant planning and design, project management and right-of-way acquisition. Montclair Fiber Optics www.montclairfiber.com 608-831-4440 Key Products: Optical splitters, CWDMs, WDMs and amplifiers Summary: Since 1995 Montclair has been offering optical products such as PLC splitters, CWDMs, WDMs, attenua- s e t a l u t a Congr Broadband Properties Magazine For becoming a Silver Sponsor at the 2010 Broadband Properties Summit. For more information on Multicom, visit www.multicominc.com. You are cordially invited to come see Multicom at the upcoming April 26 – 28, 2010 InterContinental Hotel – Dallas Addison, Texas The Leading Conference on Broadband Technologies and Services To Exhibit or Sponsor, contact: Irene Prescott at irene@broadbandproperties.com, or call 316-733-9122. For other inquiries, call 877-588-1649, or visit www.bbpmag.com. 64 “The broadband industry’s pace of innovation and consolidation continues as the industry competition has intensified. As a result, the business case for building owners/developers along with service providers for the delivery of broadband has never been greater, or filled with as many choices.” – Bruce Blackwood, General Manager, Suttle tors, high-power amplifiers, EDFAs for CATV, CATV optical receiver modules, DBS optical receiver modules, media converters, optical Ethernet switches, optical network units, OEO converters, circulators, interconnectivity products and fiber management and accessories, alldesigned and environmentally tested to meet industry-standard (Telcordia) requirements for FTTx applications. The company’s products are installed throughout North America, enduring some of the harshest environments. Customers include telcos, CATV operators, utilities and municipalities, developers, contractors/installers and OEMs. The company has seven employees. Motorola Home & Networks Mobility Motorola Enterprise Mobility Solutions www.motorola.com Home & Networks Mobility: 888-944-HELP Enterprise Mobility: 866-515-5825 Key Products: Broadband, video and access technologies including fiber-to-the-x solutions, RFOG, metro WiFi, modems, VoIP, WiMAX and LTE, home entertainment and networking Summary: Motorola Home and Networks Mobility delivers advanced broadband services to the home, in the home and beyond. Delivery mechanisms include fiber optic, xDSL, and hybrid fiber coax in addition to WiMAX and LTE networks. Fiber solutions include GPON central-office and customerpremises equipment, a Passive Optical LAN enterprise solution, and an RFOG solution for cable operators. The company’s digital video headend technology feeds more than 80 million homes worldwide. Motorola Enterprise Mobility Solutions offers enterprise, government and municipal customers wireless broadband technologies and applications designed to | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 seamlessly deliver IP coverage to indoor and outdoor spaces. The portfolio includes point-to-multipoint and point-to-point fixed broadband solutions, mesh wide-area networks, enterprise wireless LAN, Motorola AirDefense wireless security and WiMAX solutions for private and public networks. In 2008, Motorola had sales of $30.1 billion. designed to meet the needs of both legacy plant and new technology applications; the company’s new product development has been focused on fiber optic–based solutions, including new hinged overlay molding for FTTH deployment in MDU buildings. Based in Elyria, Ohio, Multilink is privately owned and has 162 employees. Multicom www.multicominc.com 800-423-2594 Occam Networks www.occamnetworks.com 805-692-2900 Key Products: Fiber optic cables, connectors, receivers, amplifiers, attenuators, enclosures, splitters, splicers, tools, coaxial cables, hybrid fiber and coax systems, optoelectronics; design and VoIP services Key Products: IP- and Ethernet-based Broadband Loop Carrier and related telecommunications access equipment Summary: Multicom is a manufacturer and full-line stocking distributor of broadband products for end-to-end integration of communications solutions. Established in 1982, Multicom has a multimillion-dollar inventory, stocking more than 13,000 products from more than 270 of the world’s major manufacturers. These products are used to acquire, process and distribute audio, video, television and data signals over fiber optics, copper, and coax cable. The company offers versatile solutions for FTTx, MFH2 and the digital transition. Multicom’s design and engineering team has worked throughout the United States, Latin America and Europe. Recent design projects include the Madeira Condominiums on Marco Island, Florida; the Norris Inpatient Tower in University of Southern California University Hospital in Los Angeles; the Puerto Rican Convention Center in San Juan; the National Park Seminary in Washington, DC; and the Ohio Reformatory for Women in Marysville, Ohio. Multicom also sells retail and wholesale VoIP services through its Mconnect subsidiary. Multicom is headquartered in Orlando, Florida, and maintains sales offices, rep agencies and subdistributors throughout North America and Latin America. Summary: Occam Networks is a broadband access supplier offering multiservice access platform (MSAP) solutions based on pure packet technologies. The company’s broadband access solutions enable service providers to offer voice, data and video services over copper and fiber. Occam systems emphasize a combination of simple design, flexibility and scalability, especially important for service providers transitioning from all-copper networks to copper/fiber or all-fiber networks. More than 2 million BLC 6000 ports are currently deployed at more than 315 service providers in North America and the Caribbean. In 2008-2009, Occam announced its first Tier 2 GPON design win; launched the Occam OS 6.1 operating system, a common OS that supports both copper and optical products; and added a line of six GPON optical network terminals with extensive configuration options for residential and business services. The company offers on its Web site a comprehensive repository of information and commentary on the broadband stimulus package created by the American Recovery and Reinvestment Act. Multilink www.multilinkone.com 440-366-6966 OFS www.ofsoptics.com 770-798-4000; 888-342-3743 Key Products: Network power supplies, enclosures and cabinets; fiber distribution and cable management solutions; MDU enclosures; raceway and pathway solutions Key Products: Optical fiber, optical cable, fiber management and connectivity products for homes, businesses and MDUs, splicers, network design services Summary: Multilink, which was founded in 1983, continues to evolve from a manufacturer of telecommunications network components to a worldwide supplier and integrator of end-toend bundled solutions. The company’s customers include independent telcos, regional Bell operating companies, utilities, local area network providers and cable TV MSOs. Products are Summary: OFS, a Furukawa company, designs, manufactures and supplies optical fiber, optical fiber cable, specialty photonics, and optical connectivity products and solutions for many applications. Headquartered near Atlanta, Georgia, OFS is a global provider with facilities in North America and Europe and sales offices around the world. The company’s heritage goes back to Alexander Graham Bell and the invention of the tele- July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 65 phone, and includes technology powerhouses such as Bell Labs, AT&T and Lucent Technologies. Since 2001 OFS has been a subsidiary of Furukawa Electric, a global leader in optical communications founded in 1884 and based in Japan. OFS’ latest breakthrough, ultra-bend-insensitive EZ-Bend optical cables, offer fast and easy installation for MDU and in-home wiring applications. Other OFS brands include the FOX Solution (Fiber Optics to the X), an end-to-end FTTx offering to fiber-connect homes, businesses and multiple dwelling units; the V-Linx Spool & Play Solution for MDU applications; FITEL fusion splicers; full-spectrum AllWave FLEX ZWP bend-optimized fiber; ORBITAL fiber management cabinets; and all-dry Fortex DT and AccuRibbon DC cables. OFS can also help optimize network designs with its OptiCost FTTx Modeling Services. On Trac www.ontracinc.net 423-317-0009 Key Products: Fiber splicing, FTTH installation (video, voice, data), commercial installation, MDU design/ installation, consulting, system audits, inventory management, project management, safety training Summary: Based in Tennessee, On Trac provides services for the FTTH industry, including telephone companies, utilities and municipalities across the country. On Trac has connected over 75,000 premises to FTTH networks, with both aerial and underground drops. Customers include Auburn Essential Services in Auburn, Indiana; Bristol Tennessee Essential Services in Bristol, Tennessee; Clarksville Department of Electricity in Clarksville, Tennessee; Dalton Utilities in Dalton, Georgia; and GVTC in New Braunfels, Texas. Customer-Premises Equipment (Other than optical network terminals) Includes set-top boxes, modems, routers, residential gateways, etc. Company Name 2Wire Web Address www.2wire.com Actiontec www.actiontec.com Advanced Digital Broadcast www.adbglobal.com Alcatel-Lucent www.alcatel-lucent.com Amino www.aminocom.com Arris www.arrisi.com Aztech www.aztech.com Cisco Systems www.cisco.com Comtrend Eagle Broadband www.comtrend.com www.eaglebroadband.com Entone www.entone.com Leviton www.leviton.com Motorola www.motorola.com PacketFront www.packetfront.com Pirelli Broadband Solutions Ruckus Wireless Samsung www.pirelli.com www.ruckuswireless.com www.samsung.com Telect www.telect.com Thomson www.thomson.net ZyXEL Communications 66 www.us.zyxel.com Optelian www.optelian.com 877-225-9428, 770-690-9575 Key Products: Optical transport systems for access, metro and regional networks, test equipment Summary: Optelian’s LightGAIN systems provide transparent, carrier-grade optical transport for telecom, multiservice operator (MSO), utility and enterprise customers worldwide. LightGAIN is used for xWDM, reach extension, path protection and FTTx applications in all parts of the network from enterprise and access to long-haul. Power-saving LightGAIN features pluggable and tunable optics from 10 Mbps to 10 Gbps, amplification and dispersion compensation, and complete network management with optical service channel (OSC). LightGAIN 3060 is ideal for enterprise and remote terminals, 5140 for small power consumption and footprint, and 6140 for high port density. Founded in 2002, Optelian has facilities in Ottawa and in the Atlanta area. The company’s design and manufacturing is fully in-house in North America, and it has sales and support partnerships worldwide. Optical Cable Corporation www.occfiber.com 540-265-0690 Key Products: Fiber optic and copper cabling, connectors, boxes, other networking solutions Summary: Optical Cable Corporation manufactures fiber optic and copper data communications cabling and connectivity solutions primarily for the enterprise market, offering an integrated suite of products that operate as a system solution or seamlessly integrate with other providers’ offerings. Opti- | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 cal Cable Corporation pioneered the design and production of fiber optic cables for demanding military field applications, as well as fiber optic cables suitable for both indoor and outdoor use. With the acquisition of SMP Data Communications in May 2008, the company gained copper connectivity data communications solutions. Offerings include products designed for commercial, enterprise network, data center, residential and campus installations and customized products for specialty applications and harsh environments including military, industrial, mining and broadcast applications. Products include fiber optic cable, copper and fiber optic connectors, copper and fiber optic patch cords, racks, cabinets, datacom enclosures, patch panels, face plates, multimedia boxes and cable and connectivity management accessories. Founded in 1983, Optical Cable Corporation is headquartered in Roanoke, Virginia, with offices and manufacturing and warehouse facilities located in Roanoke and near Asheville, North Carolina. multiplatform industry. As an authorized distributor for DISH Network, the company offers the full lineup of DISH Network hardware and content to operators. Pace carries the industry’s most recognized product manufacturers as well as a private-label product line. The company offers end-to-end hardware and content solutions for PCOs, REITs, retailers, property owners, operators, and telcos targeting triple-play communities. Turnkey services include system design, technical support, ‘Built, Balanced and Burned’ analog and QAM headends, billing and customer support. The company provides its proprietary Master Vendor Procurement services to Fortune 100 clients in the consumer electronics industry. Founded in 1972, Pace operates from its headquarters in Rochester, Minnesota, and through facilities in Denver, Colorado, and Ningbo, China. Pacific Broadband Networks (PBN) www.pbnglobal.com, www.pbnamericas.com 703-579-6777 Key Products: FTTH electronics and network management software; optical nodes for HFC networks; optical headend equipment; optical accessories including couplers, patch cords and multiplexers Pace International www.paceintl.com 507-424-4900; 800-444-7223 Key Products: Distribution of DISH Network content and hardware and DISH Network-approved installation materials and accessories; hardware and tools for commercial-grade satellite TV, cable TV, home theater and audio; tools and kitting services; meters and test equipment; Televes QAM distribution equipment; fiber products; technical support and training, SBCA training, call center; billing services; back-office support services Summary: Pace is a national distributor of hardware, content and installation tools for communications companies in the Summary: PBN is a supplier of advanced optical broadband access products and network solutions. Its headend equipment, network management and access products are suitable for HFC, FTTH, RFOG, Ethernet and DOCSIS applications. PBS’s product portfolio is designed to enable network operators to bridge the gap between existing and emerging technologies. Customers include major telcos and MSOs serving tens of millions of subscribers around the world. PBN is privately held and based in Australia, with research and development facilities in Melbourne and Beijing and offices in Australia, China, Europe and the Americas. PBN is also well represented by channel partners globally. “Going beyond the emerging services currently available, such as video downloads and uploads and the tools that make working at home possible, we’ll find applications like remote energy management, remote health monitoring and home concierge service (in MDUs). All of these capabilities require a broadband connection with enough bandwidth to support these applications....Verizon has invested in those capacities to ensure that our customers always get the best service at the speeds and capacities they need. No broadband customer should ask for anything less.” – Eric Cevis, President, Verizon Enhanced Communities July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 67 Preformed Line Products www.preformed.com 440-461-5200 Key Products: Cable anchoring and control hardware and systems, fiber optic and copper splice closures, and highspeed cross-connect devices Summary: Founded in 1947, Preformed Line Products is an international designer and manufacturer of products and systems employed in the construction and maintenance of overhead and underground networks for energy, communications and broadband network companies. PLP’s customer base in- cludes telecommunications network operators, cable television and broadband service providers, power utilities, corporations and enterprise networks, government agencies and educational institutions. Headquartered in Cleveland, Ohio, the company operates three domestic manufacturing centers located in Rogers, Arkansas; Albuquerque, New Mexico; and Albemarle, North Carolina. PLP serves worldwide markets through international operations in Australia, Brazil, Canada, China, England, Mexico, New Zealand, Poland, South Africa, Spain and Thailand. Net sales for 2008 were $269.7 million. Fiber Management Includes cabinets, cross-connect panels, splitters, aggregators, pedestals, connectors, duct, conduit, etc. Company Name Web Address 3M Company A-D Technologies www.3M.com/telecom www.adtechnologies.com ADC AFL Telecommunications Alliance Fiber Optic Products Company Name Web Address Leviton www.leviton.com MRV Communications www.mrv.com www.adc.com Multicom www.multicominc.com www.afltele.com Multilink www.multilinkone.com Occam Networks www.afop.com www.occamnetworks.com OFS www.ofsoptics.com Antronix www.antronix.com Optelian www.optelian.com Calient Networks www.calient.com www.calix.com Optical Cable Corporation www.occfiber.com www.channellcomm.com Preformed Line Products www.preformed.com Calix Channell Commercial Corporation Charles Industries Ltd. www.charles industries.com Prysmian Radiant Communications www.rccfiber.com Clearfield www.clearfield connection.com SENKO Advanced Components www.senko.com www.commscope.com Sumitomo Electric Lightwave www.sumitomoelectric.com CommScope Corning Cable Systems www.corning cablesystems.com Draka Communications www.draka americas.com Emerson Network Power www.emerson networkpower.com Emtelle www.emtelle.com Ericsson www.ericsson.com FiberZone Networks Harmonic 68 www.fiberzonenetworks.com www.harmonicinc.com www.prysmian.com Suttle www.suttleonline.com Telect www.telect.com Tellabs www.tellabs.com TeraSpan www.teraspan.com Timbercon www.timbercon.com TXP Tyco Electronics www.txpcorp.com www.tycoelectronics.com Westek Electronics www.westek.com Zhone Technologies www.zhone.com | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Prysmian www.prysmian.com 803-951-4800; 800-713-5312 cabling system for multiple dwelling unit applications, enables fast, low-cost rollout of FTTH. Key Products: Optical fibers and telecommunication cables Summary: Headquartered in Milan, Italy, with US headquarters in Lexington, South Carolina, Prysmian has multiple production facilities worldwide and supplies products to most of the world’s largest telecom operators, including optical fiber, optical cable, copper cable, FTTx passive solutions, premises/ data cable and connectivity hardware. With its two business divisions, Energy Cables and Systems and Telecom Cables and Systems, Prysmian boasts a global presence with subsidiaries in 38 countries, 53 plants in 21 countries, 7 research and development centers in Europe, North America and South America, and more than 12,000 employees. In the past few years Prysmian has supplied millions of meters of fiber for FTTH in the US alone, where projects range in size from individual municipalities to large-scale rollouts. Prysmian’s sales in 2008 exceeded 5 billion euro ($7 billion). Last year the company announced a contract with Andorra Telecom that will help the Principality of Andorra become the first country in the world to provide a direct optical fiber link to all homes and businesses. Recent product releases include the bend-insensitive CasaLight family of fibers which, together with the VertiCasa Quanta Services www.quantaservices.com 713-629-7600 Key Products: Design, construction, installation and maintenance of broadband fiber optic, copper, coaxial cable and wireless networks Summary: Quanta offers the entire spectrum of broadband installation and maintenance services, whether for inside or outside plant facilities; analog or digital signals; coaxial, fiber optic or hybrid transmission; or residential or commercial networks. The company provides the expertise to get headend facilities up and running and supports all the requisite existing and emerging technologies. Services include rack installation, engineering, long-term site and system planning and project management. Headquartered in Houston, Texas, Quanta, which has about 14,000 employees, has offices in 40 states and operates throughout the US and Canada. Revenues for 2008 July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 69 were $3.78 billion, compared with $2.66 billion for 2007. Customers include AT&T, Qwest, Verizon Communications and many leading energy utilities. Spirent Communications www.spirent.com 408-752-7100 Key Products: Remote diagnostics, handheld solutions and lab test solutions to evaluate performance of nextgeneration technologies Senko Advanced Components www.senko.com 508-481-9999 Key Products: Fiber distribution panels, network access terminals, fiber protection equipment, fiber cleaning and inspection equipment, splitter modules, couplers, attenuators, connectors and adapters Summary: Senko Advanced Components develops, manufactures, markets and distributes more than 1,000 fiber optic products for the telecom and datacom industries worldwide. Its “Intelligent Building Solution” facilitates the distribution of advanced high-bandwidth services such as HDTV and telemedicine within commercial buildings, multifamily buildings, hotels, hospitals and educational institutions. Founded in 1997 and headquartered in Boston, Senko Advanced Components is a subsidiary of Senko Group in Japan. It has 1,500 employees and is privately held. Summary: Spirent provides tools for service management and field testing of new communications services and applications, as well as enabling large companies and governments to secure and manage their networks. In addition, Spirent’s engineers provide counsel to many of the leading communications standards organizations and have pioneered testing of Ethernet networks, IP telephony, VPNs, triple play, CDMA applications, and location-based services. Currently, Spirent is helping to test the first deployments of next-generation networks in Asia, Europe and North America. Areas of expertise include: Fiber and Fiber Cable These firms supply optical fiber and cable for fiber access deployments. Company Name 3M Company Web Address www.3M.com/telecom ADC AFL Telecommunications www.afltele.com Belden www.belden.com Smithville www.smithville.net www.smithvilledigital.net 812-876-2211 CommScope Key Products: Telephone, long distance, Internet, cellular and home security services Draka Communications Summary: Headquartered in Ellettsville, Indiana, privately owned Smithville is Indiana’s largest independent telecom company. The company is currently working on bringing FTTH services, with 100 Mbps residential Internet access, to 30,000 residential homes and businesses in southern Indiana. Its subsidiary Smithville Digital operates the Indiana Digital Gateway, a Metro Ethernet network providing connectivity for businesses, health care providers and government offices near Bloomington and French Lick, Indiana. The Digital Gateway’s fiber optic technology allows for both last-mile connectivity and network management solutions to help customers meet their data transmission needs. Founded in 1922 as Smithville Telephone Company, today Smithville employs about 200 people. Corning, Corning Cable Systems www.commscope.com www.corning.com, www.corningcable systems.com www.draka americas.com Emtelle www.emtelle.com Ericsson www.ericsson.com General Cable www.generalcable.com Multicom www.multicominc.com Nexans www.nexans.com, www.nexansinterface.com OFS www.ofsoptics.com Optical Cable Corporation www.occfiber.com Prysmian Sumitomo Electric Lightwave Timbercon 70 www.adc.com | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 www.prysmian.com www.sumitomo electric.com www.timbercon.com broadband networking (DSL, gigabit Ethernet, and IP), convergence (VoIP, IP VPNs, IPTV), next-generation Internet (IPv6), wireless (CDMA, UMTS, location-based services), enterprise networks (load testing, system performance, network security) and satellite navigation (GPS, GLONASS, Galileo). Spirent’s corporate headquarters are in the United Kingdom and its operational headquarters are in Sunnyvale, California. The company, which has 1,500 employees worldwide, had revenues of $424.6 million in 2008. Steeplechase Networks www.scnets.com 413-229-0030 Key Products: Network planning and support, application aggregation Summary: Steeplechase Networks is a is a software and services provider that partners with network operators to aggregate and deliver applications and content to for public and private community networks throughout North America ­– ranging from a community-based WISP in Massachusetts, to wireless broadband and security infrastructure for gated communities in Florida and Southern California, to a regional FTTH network in Virginia. Steeplechase brings support and technology to network operators, enabling them to deliver advanced Web services to their subscribers. Steeplechase’s product suite enables network operators to deliver more than just “triple-play” services but allows them to make the communities they serve healthier, greener, and smarter. Steeplechase selects and tests best-in-class network equipment and value-added services, including essentials like remote backup and restore services as well as specialinterest features like energy management, gaming networks, video services, online music lessons and medical monitoring. Based in Southfield, Massachusetts, Steeplechase was founded in 2005 and is privately held. Sumitomo Electric Lightwave www.sumitomoelectric.com 919-541-8100; 800-358-7378 Key Products: Optical fiber cable, fusion splicers and accessories, termination products, splitters and other network passive components, FTTH solutions, FutureFLEX Air-blown Fiber Infrastructure for the LAN. Summary: Sumitomo may be best known for introducing the first peelable optical fiber ribbon and mass fusion splicing to the US. Recent FTTH introductions include the industry’s first ribbon drop cable and an expanded dry cable line with new dry loose-tube cable. Sumitomo Electric Lightwave serves the major public network provider, ILEC, CATV, municipal and enterprise network markets. A wholly owned subsidiary of Sumitomo Electric Industries (SEI), Sumitomo Electric Lightwave is located in Research Triangle Park, North Caro- lina. Its many first-to-market introductions in North America include gel-free ribbon cable, hostile-environment cable, bendinsensitive drop cables, automated cleavers, and the industry’s only dual-heater splicers. SEL was also first in North America to introduce air-blown fiber technology, its FutureFLEX Airblown Fiber enterprise network infrastructure system. Because any type and count of fiber can be blown in and out of the network microduct undamaged, the system allows the provider to install only the amount of fiber and bandwidth needed at a given time. FutureFLEX customers include the Pentagon; Mayo Clinic and other hospitals and systems; National Institutes of Health (NIH); DFW, McCarren, Logan, and many other airports; MGM Grand; NASA; Toyota; Johns Hopkins University; and Duke Energy Center. Sumitomo Electric Lightwave was established in 1984. Its parent company generated revenues of $21.6 billion for the year ending in March, 2009. SureWest Communications www.surewest.com 866-787-3937 Key Products: Video, voice and data services delivered over fiber-to-the-home, hybrid fiber/coaxial (HFC) and DSL access networks Summary: SureWest, the major telecom player in the Sacramento area, is one of the largest fiber-to-the-home providers in the United States with more than 150,000 residential customers and 15,000 business customers in the greater Sacramento and Kansas City regions. The company sold its wireless operations to Verizon in May and is expanding its broadband business, as evidenced by its 2008 acquisition of Everest Broadband, a data, video and voice provider in the Kansas City area. SureWest, which has about 900 employees, posted revenues of $230.4 million for 2008. Suttle www.suttleonline.com 800-852-8662 Key Products: Structured cabling solutions; enclosures and connectors for voice, data and video equipment Summary: Founded in 1910, Suttle is a manufacturer of communication connectivity products for major service providers and installers. The company’s legacy was built on traditional telephony connection hardware. Today, Suttle is one of the only manufacturers capable of supplying a complete, high-quality, triple-play connectivity offering for voice, data, and video communications. Its fiber connectivity product line includes a field termination system, connectors, fiber panels, assemblies and a variety of other complementary products. Headquartered July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 71 in Hector, Minnesota, Suttle is a wholly owned subsidiary of Communications Systems Inc., a publicly traded company. The company’s quality management systems are ISO 9001 and TL9000 registered. Sales in 2008 were $44.4 million. Team Fishel www.teamfishel.com 614-274-8100; 800-347-4351 Key Products: Utility construction and network installation services Summary: With more than 70 years of experience in the telecommunications industry, Team Fishel specializes in the design and construction of first-mile residential fiber optic networks. Customers include telecommunications and broadband communications providers, gas distribution companies, electrical utility companies, government agencies, public and private enterprises, commercial and residential developers, general con- tractors and educational institutions. Team Fishel’s Corningcertified FTTx designers and network engineers work closely with customers to design the optical access architecture, secure rights of way and all the required permits with the municipality, and coordinate with the developers and other utilities. By designing residential duct systems and using joint trench installation techniques, Team Fishel provides cost-effective FTTx delivery systems and new revenue opportunities for greenfield deployments. Established in October 1936, Team Fishel now has 22 offices nationwide and 1,250 “teammates,” or employees. The company is headquartered in Columbus, Ohio. Telco Systems www.telco.com 800-227-0937 Key Products: Carrier Ethernet access products including active Ethernet (P2P) CPE gateways, demarcation devices, aggregation and multiservice switches Summary: Founded in 1972 and based in Foxboro, Massachusetts, Telco Systems, a wholly-owned subsidiary of BATM Network Management Solutions Includes OSS and software for network monitoring, optimization, provisioning, service management, subscriber management, billing, etc. Company Name Web Address ADTRAN Alcatel-Lucent www.adtran.com www.alcatel-lucent.com Allot Communications www.allot.com Company Name Fine Point Technologies Harmonic www.amdocs.com Highdeal (SAP) Anritsu www.anritsu.com HP www.arbornetworks.com Aricent www.aricent.com Logisense Martin Group Arris www.arrisi.com MetaSwitch Bivio Networks www.bivio.net Openet Calix www.calix.com Capanis Networks www.capanis.com Cisco Systems www.cisco.com Comarch www.comarch.com Communications Data Group www.finepoint.com Great Lakes Data Systems Amdocs Arbor Networks Web Address Optelian PacketFront Phoenix Broadband Procera Networks www.glds.com www.harmonicinc.com www.highdeal.com www.hp.com www.logisense.com www.martin-group.com www.metaswitch.com www.openet.com www.optelian.com www.packetfront.com www.phoenixbroadband.com www.proceranetworks.com www.cdg.ws Sandvine www.sandvine.com Comverse www.comverse.com Telcordia www.telcordia.com Convergys www.convergys.com Tellabs www.tellabs.com ECI Telecom Ericsson ETI Software Solutions 72 www.ecitele.com www.ericsson.com www.etisoftware.com UTStarcom Xangati Zeugma Systems | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 www.utstar.com www.xangati.com www.zeugmasystems.com Advanced Communications, offers multiservice Carrier Ethernet access and demarcation solutions that enable carriers and service providers to deploy highly reliable and manageable Ethernet services to business and residential subscribers. The product suite includes solutions for residential FTTH, intelligent demarcation and Ethernet service delivery for commercial applications, and Metro Ethernet Access Rings. In February 2008, Telco Systems acquired Charles Industries’ broadband multiplexer product line. This year the company launched an active Ethernet portal, www.active-eth.com, to provide resources for potential FTTH deployers. Telco also announced the expansion of its FTTH offerings with the introduction of the EdgeGate 242W, an indoor wireless-enabled active Ethernet residential gateway, and an enhanced EdgeGate 483 outdoor CPE gateway with dual 1 Gigabit uplinks. Telect www.telect.com 800-551-4567 Key Products: Fiber optic and copper connectivity solutions, network power management, outdoor enclosures, cable management systems, cables and patch cords, home networking solutions Summary: With more than a quarter century of experience in communications connectivity and power management, Telect provides solutions for the network’s physical layer from the central office or data center to the outside plant and into the home. In addition to central-office communications solutions including cable management, copper and Ethernet connectivity, fiber optic distribution, power distribution, equipment racks and cabinets, Telect offers outside plant solutions “Design Nine’s intense focus on successful planning and execution of broadband projects enables us to take our clients from early-stage business and financial planning to having world-class integrated fiber and wireless networks up and running quickly.” - Andrew Cohill, President, Design Nine for housing network equipment, as well as structured cabling and access switching systems for the home, MDU/MTU or small office. Telect is a privately held company headquartered in Liberty Lake, Washington. The company also has facilities in Plano, Texas (manufacturing and systems integration) and Guadalajara, Mexico (manufacturing). Its 700 employees include sales representatives around the globe. Tellabs www.tellabs.com 630-798-8800 Key Products: Access networking, digital cross-connect, IP/ Ethernet, managed access, network management, optical networking and voice quality enhancement technologies Summary: Tellabs, based in Naperville, Illinois, claims 41 of the top 50 global telecom service providers as customers for its access, mobile backhaul, optical networking and business services solutions. Customers include telecom service providers, independent operating companies, MSO/cable TV companies, enterprises and government agencies in more than 90 countries. In 2008 Tellabs generated sales of $1.7 billion. TeraSpan www.teraspan.com 877-VI-FIBER Key Products: Micro-trenching fiber optic deployment solutions Summary: Formed in 1997, TeraSpan Networks is a privately owned Canadian company that develops and deploys microtrenched fiber optic networks, primarily for “last mile” fiberto-the-business and fiber-to-the-home applications. TeraSpan’s Vertical Inlaid Fiber (VIF) System has been deployed globally for clients including Alcatel-Lucent, Shaw Cable Systems, the Port of Tacoma and Relacom Norway. In the US, TeraSpan partners with construction and engineering firms such as HP Communications to design and install VIF-based networks for carriers, businesses, schools, hospitals and municipalities. Compared with traditional underground deployment methods, TeraSpan’s patented micro-trenched solutions are nonintrusive and less disruptive to existing infrastructure, significantly reducing deployment time, labor and costs and improving time to market for new fiber optic services. TeraSpan recently entered into an agreement with construction firm Quanta Services that expands the US footprint of qualified installers of the TeraSpan VIF System. In addition, Quanta has developed new equipment, deployment and restoration techniques to further reduce the cost of TeraSpan installations. July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 73 Tetra Tech www.tetratech.com 626-351-4664 Key Products: Communications services including network assessment and business planning, program and project management, property rights acquisition, zoning and permitting, design and engineering, and operations and maintenance Summary: Based in Pasadena, California, Tetra Tech employs more than 9,000 people in 245 offices worldwide. Tetra Tech provides development and deployment for wired communications systems. It plans, designs, permits, constructs and maintains cell phone, coaxial cable and fiber optic networks. The company began in 1966 as an engineering company devoted to waterways and coastal areas, but branched out in 1997 to include communications services and now installs fiber optic networks worldwide. In June 2009, Tetra Tech acquired three companies that expand its geographic coverage and technical services: Tesoro Corporation, Mussetter Engineering, and ACI Engineering. In 2008, the company had revenues of $2.14 billion. Toner Cable Equipment www.tonercable.com 215-675-2053; 800-523-5947 Key Products: Digital television systems and solutions, integration of digital headends, conditional access systems, MPEG encoders, digital signal processing products, fiber optic cable, fiber links and systems, FTTH, coaxial cable, passives, connectors, tools, test equipment and amplifiers Summary: Toner Cable Equipment is a large stocking distributor of television signal distribution equipment used by the cable television industry, private cable operators, the hospitality industry, educational facilities, business broadcasters and other markets. Toner provides equipment for the digital transition including QAM demods, digital processors and MPEG encoders. It has provided several large systems and educational facilities with hundreds of headends. Toner Cable is the largest distributor of equipment for Blonder Tongue, Pico Macom, RL Drake, Olson Technology, Ortel, Sadelco, Middle Atlantic, Cablematic, Videotek, Fiber Options and, just announced in April, Blankom. Toner offers solutions for comprehensive TV signal distribution over fiber, coax and unshielded twisted pair. Founded 38 years ago and employing 41 people, Toner Cable Equipment serves both government and international clients, offering expertise in international technical standards, formats and requirements. In addition to its headquarters in Horsham, Pennsylvania, Toner has divisions in the UK and Latin America. TraceSpan Communications www.tracespan.com 734-846-0549 Key Products: Monitoring and analysis systems 74 Summary: Established in 2002, TraceSpan develops and manufactures broadband monitoring solutions. Its performance analysis products, initially focused on ADSL, ADSL2, ADSL2+ and VDSL2, are designed for technology and chipset vendors, equipment manufacturers and broadband service providers. Its monitoring systems, the Phantom line, integrate with Lawful Test and Measurement Equipment Company Name Web Address 3M Company/Communication Markets Division www.3M.com/telecom ADC www.adc.com AFL Telecommunications www.afltele.com Agilent www.agilent.com Anritsu www.anritsu.com Applied Instruments Blonder-Tongue Laboratories Corning/Corning Cable Systems www.appliedin.com www.blondertongue.com www.corning.com; www.corning cablesystems.com Emerson Network Power www.emerson networkpower.com EXFO www.exfo.com Fluke www.fluke.com Ineoquest Ixia JDSU www.ineoquest.com www.ixiacom.com www.jdsu.com Multidyne Video & Fiber Optic Systems www.multidyne.com Optelian www.optelian.com RADCOM www.radcom.com SENKO Advanced Components www.senko.com Spirent Communications www.spirent.com Sumitomo Electric Lightwave www.sumitomo electric.com Sunrise Telecommunications www.sunrise telecom.com Symmetricom www.symmttm.com Tektronix www.tektronix.com Tellabs www.tellabs.com TraceSpan Westek Electronics | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 www.tracespan.com www.westek.com Interception solutions to monitor and record data transparently for use by intelligence gathering agencies and law enforcement authorities. The recently released GPON Xpert is a modular tool designed for R&D, laboratory and field application engineers engaged in developing, testing and deploying GPON standard-compliant solutions. It passively records communications between the OLT (optical line terminal) and ONTs (optical network terminals) and analyzes their adherence to the GPON standard, without using any vendor’s chipset. TraceSpan is a private US company with its North American office in Ann Arbor, Michigan, and a development center in Israel. TT Technologies www.tttechnologies.com 800-533-2078 Key Products: Trenchless equipment including piercing tools, guided boring tools, pneumatic, static and lateral pipe bursting systems, pipe ramming tools, bentonite mixing systems, constant-tension winches, directional drills and mini directional drill rigs Summary: TT Technologies specializes in trenchless technology, beginning with pneumatic boring tools. Today, with more than 200 patents worldwide, TT specializes in trenchless ap- plications for pipe pulling, pipe ramming, pipe bursting, sliplining and directional boring. Its customers are primarily contractors and municipalities. The company offers a nationwide network of regional customer service offices and distribution locations. It also presents comprehensive, hands-on training seminars at its corporate offices in Aurora, Illinois, as well as regional shows, seminars and demonstrations throughout North America each year. Tyco Electronics www.tycoelectronics.com 610-893-9800 Key Products: Fiber optic cabling and the complete range of FTTH equipment between the optical line terminal and optical network terminal Summary: Tyco Electronics’ Network Solutions division is a global supplier of infrastructure components and systems for the communication service provider, building networks and energy markets. Products include connectors, above- and below-ground enclosures, heat shrink sleeves, cable accessories, surge arrestors, fiber optic cabling, copper cabling and racks for copper and fiber networks; the fiber optic product line includes a complete range of products needed to cover the network functions between the ® July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 75 optical line terminal and the optical network terminal. Tyco also supplies passive electronic components to communications and other markets. In 2009, Tyco Electronics joined the Cisco Technology Developer Program as part of the program’s IP Communication/Solution Enablers category. The program unites Cisco with third-party developers of hardware and software to deliver tested interoperable solutions to joint customers. In 2008, Tyco Electronics had sales of $14.8 billion to customers in more than 150 countries. The company has 7,000 engineers and worldwide manufacturing, sales and customer service capabilities. UTOPIA www.utopianet.org 801-613-3800 Key Products: Construction and operation of an open access fiber-to-the-premises network Summary: A governmental agency created by 16 Utah cities with a combined population of over 500,000, Utah Telecommunication Open Infrastructure Agency (“UTOPIA”) builds and operates an open fiber-to-the-premises network that links multiple cities and fosters competition among communications service providers that offer Internet access, television, telephone and other services. After some initial difficulty with partners and funding, UTOPIA is emerging as an example of how a municipal model can bring fiber to rural areas that otherwise might not see it for years. The last twelve months have been the beginning of a dramatic turnaround for UTOPIA. UTOPIA restructured with an entirely new management team; began focusing more on business customers; brought on five new service providers and strengthened relationships with others; added long-haul network capabilities; created a 24/7 Network Operations Center; increased its subscriber base by over 14 percent; upgraded the network and achieved a five-nines reliability rating; and expanded service in three of its 16 cities. Current providers on the UTOPIA network include Fuzecore, Fibernet, Integra Telecom of Utah, Nuvont, Prime Time Communications, Veracity and XMission. UTOPIA has 30 employees and generated revenues of $3.2 million in 2008. Verizon Communications Verizon Enhanced Communities www.verizon.com/communities Key Products: Verizon FiOS telecommunications services, including TV, Internet and phone, delivered over Verizon’s all-fiber network Summary: Verizon Communications, headquartered in New York City with its operations center in Basking Ridge, New Jersey, markets FiOS services delivered over its fiber-to-the-premises network. As of March 2009, the FTTP network had passed 12.7 76 million premises with fiber and had 2.8 million FiOS Internet customers in about 2,000 communities – three-quarters of all FTTH customers in the US – and more than 2.2 million FiOS TV customers. Verizon’s FiOS Internet service offers residential connection speeds up to 50 Mbps downstream and 20 Mbps upstream throughout the FiOS footprint. FiOS TV service offers over 100 HD channels, a DVR option and 14,000 videoon-demand choices, 70 percent of which are free. In addition to FiOS, Verizon offers DSL-based high-speed Internet service to residential and commercial customers. Verizon Enhanced Communities, a business unit of Verizon Communications, signs access, service and marketing agreements for Verizon FiOS with owners and developers of single-home developments, new apartment and condo and co-op high-rises, privatized military housing, off-campus student housing and small commercial properties to deliver Verizon FiOS. Verizon currently has more than 237,000 employees, and in 2008 it generated operating revenue of $97.4 billion, up 5.1 percent from 2007. Vermeer Corporation www.vermeer.com 641-628-3141; 888-837-6337 Key Products: Horizontal directional drilling equipment, utility and pedestrian trenchers and plows Summary: Located in Pella, Iowa, Vermeer Corporation is a manufacturer of agricultural, construction and environmental equipment. The company’s history of involvement in the fiber optics installation industry began in 1991 with its launch of the NAVIGATOR horizontal directional drill product line. Navigator HDD units, which combine durable construction with intelligent technology and high torque, are designed to install telecommunications lines underground without excavation or trenching, in order to minimize environmental disruption. Vermeer drills have been instrumental in installing fiber optics around the world. Vermeer has 2,000 employees. Westek Electronics www.westek.com 800-526-2673 Key Products: Telecom, medical and OEM “test and measurement” test cords, patch and hardwire cable connectivity Summary: Founded in 1986, Westek manufactures custom fiber and coax test and patch cabling, cable assemblies, fiber jumpers, attenuators, adaptors, patches, cleaning kits, multibreakouts, multi-fiber pullers (fiber connector insertion removal tools), web slitter kits and tech support laptop kits as well as the patented Tel-Line Tester & Tel-Line Tester Pro with onboard 5-Pin Fuse Testing. Westek uses highly durable, light- | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 weight, state-of-the art materials to manufacture and customize cables and components as well as electronic test kits for communications systems. Westek can either work from client conceptual drawings or assist clients in generating designs. Clients include Qwest, Verizon, AT&T and Fortune 1000 OEM clientele. Registered with Lloyd’s Register Quality Assurance and based in Santa Cruz, California, Westek has more than 100 employees worldwide. In July 2009 Westek moved into a new state-of-the-art facility that houses all of its business units under one roof in Watsonville, California. emission-, wastewater- and CFC-free. The company, which has 350 employees, posted revenues of $146.1 million in 2008. Zoomy Communications www.zoomyco.com 970-928-7722 Key Products: Design, engineering, planning, project management, construction management, operation and maintenance of fiber-to-the-home networks Windstream Communications www.windstream.com 866-961-9463 Key Products: Voice, data and digital TV services Summary: Headquartered in Little Rock, Arkansas, Windstream Communications offers telephone, broadband Internet access and satellite-based digital TV services to customers in 16 states. The company now offers Ethernet Internet access to small and medium businesses in all 16 states. Windstream is building fiber-to-the-home networks in new subdivisions within its service areas in at least nine states. The first FTTH network, in Canton, Georgia, was deployed in summer 2006, and dozens of others were announced subsequently. Windstream was formed through the spinoff of Alltel’s landline business and merger with VALOR Telecom. In 2007, the company acquired CT Communications. The merger adds approximately 132,000 access lines and 31,000 broadband customers, nearly doubling Windstream’s presence in North Carolina. In May 2009, the company announced the acquisition of D&E Communications. The merger will nearly double the company’s operating presence in Pennsylvania with the addition of approximately 165,000 access lines and about 44,000 high-speed Internet customers. Windstream has approximately 3 million access lines, 1 million broadband customers, 7,300 employees, and about $3.2 billion in annual revenues. Summary: Zoomy Communications partners with developers and municipalities to provide communities with an amenity built on a fiber-to-the-home network and a suite of communications, entertainment and lifestyle services. Zoomy continues to build out new communities and also provides design, engineering and construction management services for municipalities building FTTH, as well as for network builders in existing communities. Zoomy is also expanding its services internationally. Zoomy’s telecommunications networks deliver ultrahigh-speed Internet, television (HDTV, IPTV and traditional CATV), phone service (traditional telephone and VoIP), alarm monitoring, community Web portals, WiFi hot spots and home automation services. The company ranks in the top five in the US in FTTH deployments for new real estate developments, and is one of a handful of experienced, independent firms capable of providing and delivering this full suite of services and capabilities for homeowners. The Company’s CEO, Diane Kruse, has served as the Chairman of the FTTH Council. ZyXEL Communications www.us.zyxel.com 714-632-0882; 800-255-4101 Zhone Technologies www.zhone.com 510-777-7000; 877-946-6320 Key Products: Key Products: FTTH central-office and customer-premises electronics; digital home equipment; DSL, WiFi and WiMAX electronics; Ethernet switches; VoIP equipment Key Products: Telecommunications equipment for multiservice broadband access, including multiservice platform integration of FTTx, Ethernet in the First Mile and wireless access technologies. Summary: ZyXEL Communications, founded in 1989, is a manufacturer of broadband connectivity and networking products. ZyXEL’s FTTH offering includes both active Ethernet and GePON solutions. Its broad line of IP networking solutions includes access multiplexers, customer premises equipment, Internet security, wireless LAN and VoIP equipment. Customers include Embarq, Time Warner, Charter, Earthlink, Verizon, Sprint, Chunghwa Telecom, Deutsche Telekom, France Telecom, Telefónica Brazil and Telia. ZyXEL is headquartered in Hsinchu, Taiwan, and maintains offices in Anaheim, California, in Europe and in Asia. The company has more than 3,200 employees worldwide and sells its products in more than 150 regional markets in 70 countries. Revenues in 2008 were $479 million. Summary: Zhone Technologies’ multiservice access solutions serve more than 700 network operators worldwide. The company offers an integrated portfolio of MSAP, FTTx, EFM and WiFi access technologies, allowing providers to deliver access services including residential and business broadband, VoIP and high-definition IPTV over copper, fiber and wireless. Zhone is headquartered in California and its MSAP products are all manufactured in the United States, in a facility that is July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 77 CABLE OPERATORS A Network Provider Calculates the Economic Benefits of RFOG A real-world analysis shows that installing RFOG can yield cost savings and revenue enhancements. By Tom Anderson ■ Alloptic I n 2007 Alloptic introduced the MicroNode RFOG ONU product line, a portfolio of optical transceivers enabling the evolution of HFC networks into FTTH topologies. A network operator – which we refer to here as Communications Service Provider Corporation, or CSP (its corporate policy precludes the use of its actual name) – recently used MicroNode products to upgrade its HFC system. Because economics played a key role in its decision to use the Alloptic solution, CSP agreed to assist Alloptic in performing an in-depth analysis of the measured and anticipated returns from this deployment. In this article we detail that analysis and, where possible, quantify the economic benefits for this customer’s project. We’ve also included projections for other deployment scales to give readers an indication of how the economics might apply to their networks. We found that, by deploying MicroNode FTTH instead of replacing its obsolete HFC plant, CSP realized cost savings in both installation and operations and also enhanced revenues. CSP’s Decision to Upgrade CSP is a network operator and services provider of voice, data, and video to a region encompassing 400,000 households. Like most network operators, CSP does not have a homogenous network that supports all services to all subscribers in all locations. Some sec- 78 “CSP” decided to upgrade the most seriously deficient portions of its HFC network. It chose to use fiber to the home rather than HFC both because of fiber’s unlimited capacity and because the economics of fiber were better. tors had coax plant that had been in place for 25 to 30 years, with limited channel capacity (22 channels in some areas), no interactive video capabilities and high maintenance. CSP was faced with rebuilding portions of the network to control costs and fend off competitors with more complete service offerings. In early 2007, CSP began researching ways it could upgrade the most seriously lacking regions of its HFC network. CSP decided to migrate to a fiberto-the-home (FTTH) topology rather than rehabilitating the HFC plant. The decision was largely based on economics, although the virtually unlimited bandwidth capabilities of an all-fiber distribution plant were key. After extensive research and modeling, Alloptic’s MicroNode RFOG ONU products were chosen as the technology for that migration. CSP considered many economic factors, including installation/deployment costs, operational and maintenance costs and revenue enhancement. CSP’s migration plan is to restructure the headend-to-node architecture, deploy fiber from the new node (now termed V-node by CSP) to the residence, and terminate the fiber at the home using the Alloptic MicroNode RFOG ONU. Additionally, they would add CMTS equipment in the headend to implement a DOCSIS 2.0 network. About the Authors Tom Anderson is director of product marketing and Julian Thomas is product marketing manager for Alloptic, a market leader in RFOG solutions and deployments. You can reach Tom at 925-245-7606 or tom.anderson@alloptic.com, and Julian at 925-245-7667 or julian.thomas@alloptic.com. To learn more about Alloptic’s RFPON solutions, visit www.alloptic.com. | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 CABLE OPERATORS Figure 1 illustrates the “before and after” network topologies. Deployments began in a pilot project of 1,500 homes passed with 780 subscribers, replacing 14 miles of HFC plant. The project started in mid-2007, with completion in 2008. The metrics in this paper were measured and derived from the available pilot project results. In some cases actual data were either proprietary or simply not available. To give the reader a sense of scale and potential, industry averages and accepted norms were used and noted as such. Comparing Installation Costs: Materials In modeling the project, CSP found it was less expensive to build a fiber-to-thehome plant than to build an HFC plant. First, CSP compared the material cost for fiber with that of coaxial cable plant. CSP found it could install fiber as large as 200-count for the same cost as two coaxial cables over the same path. CSP chose to deploy 12-, 24- and 36-count fibers, giving it adequate infrastructure capacity along with spare fibers for less than the cost of coax. From a strategic perspective, CSP considered that prices for the raw copper and aluminum materials used in coaxial cabling and metallic enclosures are spiraling upward, driving coax plant costs higher. In fact, aluminum prices have doubled in the last four to five years while the price of copper has more than tripled. By contrast, the price of fiber cabling has been trending downward and is now stabilizing. According to KMI Research, the “average price for fiber optic cable is not expected to decrease significantly in the next five years.”i Costs for active electronics were compared as well. MicroNode network material costs were 30 percent to 40 Figure 1. CSP Network with HFC and with MicroNode FTTH. percent less than HFC network costs up to take rates of about 50 percent, and marginally more at higher rates. Even at higher take rates, when summed with other material costs as shown below, the Alloptic MicroNode RFOG ONU solution delivered the lowest total cost. Comparing Costs: Labor and Deployment Strategy Labor was the second major contributor to the cost of building the new network, and again, installing fiber cost less than installing the HFC network. CSP is somewhat unusual in using permanent employees rather than contracted workers on its construction crews. That lowers the overall labor rate, and it does so whether the crews are installing HFC, fiber or any other technology. CSP concluded that installing fiber actually took 50 percent less time than installing an HFC network. The layout and deployment of the fiber network also contribute to lower costs. CSP normally builds HFC plant From a strategic perspective, CSP considered the fact that copper and aluminum prices are spiraling upward while fiber optic prices have been trending downward and are stabilizing. to within 250 feet of every home passed to accommodate drop wiring if and when a subscriber starts service. If a home is 500 feet from the coax rightof-way, a lateral is built to reach that location whether or not the homeowner subscribes to services. With fiber, the network is built to within only 1,000 feet (and sometimes more) of homes passed. Lateral builds are no longer necessary for nonsubscribing locations. That means less network is built for nonsubscribers and construction expenses are applied more toward revenue-generating locations. Another not-so-apparent cost savings is in pole attachments. CSP’s plant is largely aerial. The company pays attachment fees of $5 to $15 per pole, depending on the utility and attachment type. Strand and drop attachments are priced differently and require different application paperwork to the pole owner. A CSP manager explained attachment advantages this way: “…[With HFC] in a location where [CSP] had to build a lateral to feed a house that sits 500 feet off the road, I may have replaced two poles because there wasn’t enough room to attach strand and drop coax. With a fiber drop, I drive a J-lag in and I can attach it within 4 or 6 inches of the other utilities on the pole. I don’t run that drop until that guy wants to be a customer and then I send July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 79 CABLE OPERATORS in a drop attachment application to the utility, which is less stringent than a strand attachment agreement. Then I’ve got revenue coming in to pay for that lease or that space on that pole.” Overall Installation Cost Comparison Data from the pilot project is not sufficient to quantify each of the above installation costs independently. However, by using the available CSP data together with information from industry studies, we can arrive at a macro view of deployment costs. CSP estimates that its costs for installing this pilot project of 780 subscribers are: Materials Labor Total $157,861 $150,318 $308,179 The average cost is $205 per home passed, or $395 per subscriber. This price is much lower than the $1,000+ per subscriber often cited for FTTP/FTTH deployments. That’s because MicroNode FTTH technology is a significant departure from those systems, with large cost differentials. For instance, the MicroNode topology requires no optical line terminal, and the HFC headend equipment remains intact, dramatically reducing deployment costs compared with traditional PON. A study of HFC costs by John Browse, presented at an ITU-T workshopii, estimates the costs of HFC deployments as: Materials Labor Total $13,110 per mile $16,518 per mile $29,628 per mile With approximately 14 miles of network in the project, had HFC been used the installation costs would have been: Materials Labor Total $183,540 $231,252 $414,792 HFC installation costs would have amounted to $277 per home passed, or $532 per subscriber. CSP saved $72 per home passed with the MicroNode solution, or 26 percent 80 Opex savings include reductions in routine Cumulative Leak Index and sweep maintenance testing, in dispatching emergency powering equipment, in power consumption generally, and in plant maintenance costs. of what it would have spent for an HFC network of the same size. Comparing Operations and Maintenance Costs In addition to lower installation costs, CSP is also realizing operations and maintenance cost savings. Savings have been identified in four major areas: reduced routine Cumulative Leak Index (CLI) and sweep maintenance tests; reduced need for emergency powering equipment and dispatch; lower power consumption; and reduced plant maintenance costs. CLI and sweep test reduction. By installing a passive optical fiber-to-thehome network, CSP has removed almost all of two sources of routine maintenance – CLI tests and amplifier sweeps. Those maintenance activities required two days per quarter of dedicated engineering time to test the 14 miles of HFC plant in the pilot project area. After the upgrade with MicroNode FTTH, 98 percent of the CLI and sweep testing is eliminated. All that is left is V-node testing. The result is a savings of $2,249 per year in labor costs. Not quantified are the savings in CLI and sweep test equipment, truck/travel expenses, and the opportunity costs of technical personnel performing routine maintenance instead of value-added activities. While $2,249 per year may not seem significant, the savings is much greater when applied across CSP’s entire service area. Using the project area as a basis, density is 107 homes passed per plant mile. CSP is spending $161 per mile per year for CLI and sweep tests. Thus for 400,000 homes passed, the annual tab for CLI and sweep testing is $594,000 – most of which can be eliminated with a MicroNode-based fiber network. Note that average density in the US is closer to 50 homes per mile of plant, driving potential savings per home passed even higher in lower-density applications. Emergency power savings. CSP maintains emergency generators for dispatch to any node undergoing a power outage. Experience has shown that between three and five generators are needed per 100 nodes. By implementing an all-fiber, all-passive plant, CSP has eliminated the need for the emergency generators used with its HFC network except for V-nodes. For the project area, two generators were kept available; only one is required for V-nodes with the MicroNode FTTH architecture. Across CSP’s entire network, between 30 and 50 generators would no longer be needed. At an average cost of $2,000 per generator, between $60,000 and $100,000 in capital can be recovered in generators alone. More is available from the trucks and other equipment dedicated to power outage dispatches. Emergency generator dispatches are also virtually eliminated by CSP’s change to a PON architecture. Because CSP had standby battery backup of two to four hours at each node and it takes 60 to 90 minutes to deploy a generator, the company would immediately dispatch an emergency generator any time there was a power outage alarm from a node, so power generation could begin before the batteries were depleted. In most cases AC power was restored to the node before the generator was put on line, creating expense for the needless dispatch and frustration for CSP. | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 CABLE OPERATORS After deploying MicroNode FTTH, CSP had much less need for generators because of node elimination. Also, CSP re-engineered standby battery power to support 6 to 8 hours of service from the V-node, eliminating emergency generator dispatches except during outages lasting for sustained periods. The additional battery time became feasible because there were so many fewer nodes to power and because the V-node’s power requirements are so low. The savings from fewer generator dispatches may appear to be modest – $11,560 – because of the small size of the pilot project. However, if it were applied across CSP’s entire network it would certainly be significant. CSP estimates that it has three active emergency generator dispatches at any time. Using an hourly rate of $31.75 per technician and $712 per month per truck, CSP was spending $620,000 per year to support emergency generator deployments. Implementing the Alloptic MicroNode solution and longer battery capacity across the network will save at least 95 percent of that cost. One other cost associated with emergency power bears examination – the cost of battery backup. CSP uses four or eight batteries in each string at an average cost of $100 per battery. The batteries are changed every three years, with annual maintenance and testing. CSP spends four hours to maintain and replace the string over the three-year battery life. Using those parameters, the annual expense for battery maintenance in the project area is $702; for CSP’s full network, the expense is $162,000. As noted above, at least 95 percent of that expense can be eliminated with Alloptic’s MicroNode solution. Other costs associated with emergency power have not been included. For example, the costs of dealing with batteries as hazardous materials are not considered, although expenses for storage, regulatory compliance, and legal risks are very real and significant. Lower power consumption. By deploying the MicroNode RFOG FTTH solution, CSP is enjoying an overall reduction in AC power expenses. It has eliminated the outside plant powering needs except for V-nodes, while the MicroNode transceivers are powered from homeowners’ AC mains. (The reduction in overall power consumption is shown in the digital bonus pages.) Prior to the MicroNode FTTH deployment, each of CSP’s nodes consumes 1.35 kilowatt hours per year. At the average U.S. commercial rateiii of $0.0867 per kilowatt hour, its annual expense to power nodes in the project area was $4,101. After deployment CSP has reduced power consumption by 96 percent to only $171, as a result of fewer nodes and less power used per node. (This translates to a monthly cost of $14.25, which is below minimum monthly billing for some utility companies. As a result, higher charges may apply.) The potential savings for the entire network is $904,000 per year. Reduced plant maintenance costs. Clearly, fiber plant is less expensive to maintain than copper/coax plant. In the Browse study cited above, HFC maintenance costs were found to be $1,103 per mile. Fiber maintenance is generally accepted to be on the order of 10 percent that of copper/coax. Other studies note plant maintenance rates dropping by over 80 percent with PON. CSP is experiencing similar improvements, although its fiber deployments have not been operational long enough for a conclusive quantification. Using the more conservative 80 per- cent estimate, which is a higher cost than CSP has experienced so far, maintenance costs for the FTTH network total $221 per mile. For the pilot project area, that is an annual expense of $3,094 compared with HFC maintenance of $15,442 – a savings of over $12,000 per year. For CSP’s entire network, the annual savings would be $3.3 million ($4.1 million for HFC versus $800,000 for FTTH). Revenue Enhancement CSP’s ability to offer more extensive services is another significant economic benefit of the MicroNode RFOG network. The HFC system, which was more than 25 years old, supported only 22 video channels with no return path for VoD (video on demand) or other interactive video services, no data services and no voice services. The suite of services enabled after installing the Alloptic MicroNode RF PON and upgrading headend equipment is rapidly driving increases in revenue per household. RF bandwidth has been extended to 1.1 GHz, which makes available CSP’s entire lineup of 245 channels, including 21 HD channels. VoD is also enabled, with free, payper-view, and subscription options. Residential data services are now available to subscribers in the pilot project area. CSP currently offers a single tier of Internet access up to 4.4 Mbps via DOCSIS 2.0 technology. With a future Figure 2: Average revenue per user before and after the upgrade. July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 81 CABLE OPERATORS Figure 3: Project area economics. upgrade to DOCSIS 3.0, multiple levels of access are planned. Voice services are now available to subscribers in the pilot project area. For a single monthly fee, subscribers have unlimited local and long distance calling via VoIP (voice-over-IP) technology. 82 It is still very early in the deployment cycle to estimate steady-state take rates for the new services. For the purposes of this analysis, take rates are assumed constant at 52 percent, which was the rate for basic service that existed before the upgrade. The national average is 58.8 percentiv, so using 52 percent is conservative with a reasonable expectation of marginal increases. CSP’s early service mix results are trending toward those reported elsewhere in the industry v. Following that course, CSP’s revenue per subscriber is expected to increase from $41 to $96 per subscriber as shown in Figure 2. For the pilot project area with 1,500 homes passed, the increase in average revenue per user (ARPU) adds $514,800 in annual revenue. Other revenue is enabled as well. First, CSP offers business services in other regions, and plans to extend those services to the pilot project area in the near future. CSP’s business services include: • Internet access, tiered up to 10 Mbps • WiFi hotspot hosting with free and billable access options • Web site hosting • Business telephony • Music and television services • Commercial security monitoring. | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 CABLE OPERATORS Figure 4: Economic benefits can be substantial across the entire service area. These services have been major revenue sources in other CSP regions, and are expected to contribute significantly in the pilot project area as well. Because of differences in business density it is not practical to project revenue based on other regions, and data is not yet available to quantify business revenue potential in the pilot project area. Intangible Economic Benefits CSP realized two additional intangible benefits with the Alloptic MicroNode RFOG FTTH solution. First is that it now has an all-fiber access network in place. Whatever future services are offered, and whatever their bandwidth requirements, CSP has the outside plant necessary to support those services. Perhaps the electronics on either end of the network will change, perhaps not. In either event the company has made the investment necessary for a fiber plant that will deliver services for the life of the fiber – 20, 30, 40 years or more. The second benefit is closely related and more near-term. CSP can now adapt the MicroNode FTTH network with a PON overlay system such as Alloptic’s Gigabit PON. In this hybrid RF PON architecture, both RF FTTH and Ethernet FTTH operate concurrently on the same network without any changes to outside plant architectures or topology. By implementing this overlay, CSP can offer enterprise-class rich Ethernet services at gigabit rates for business sub- might work in larger deployments and across all of CSP’s serving area, Figure 4 includes projections for 10,000, 50,000, and 400,000 homes passed. Costs are calculated per mile; the revenue increase basis is per user. Of course, results vary for every application. For instance, installation costs are very different for aerial versus buried cable. Also, it is unlikely that the revenue gains in this pilot area would be equally realized across a larger network because most network operators already offer services beyond basic cable video. In many regards the CSP pilot area is an ideal business case, with its aging plant and limited services. Nevertheless, this case offers a view of the many real-world economic benefits CSP is experiencing along with insight into the benefits other network operators can achieve with the Alloptic MicroNode FTTH solution. BBP The CSP pilot area is an ideal business case, with its aging plant and limited services. Nevertheless, this case offers a view of the many real-world economic benefits the company is experiencing, along with insights into the benefits other network operators can achieve.. scribers, gain bandwidth for IPTV expansion, deploy VoIP from the ONT (without in-home gateways), or backhaul TDM wireless traffic. Summary and Projections CSP is realizing significant cost savings and revenue enhancement by deploying the MicroNode FTTH solution as a replacement for an outdated HFC system. Figure 3 summarizes the economics for the project area. To illustrate how those benefits Endnotes i KMI Research, Worldwide Markets for Fiberoptics in Broadband Access Networks, 2006, p.57 ii John Browse, Fiber Access Network – A Cable Operator’s Perspective, presented at ITU-T All Star Network Access Workshop, Geneva 2–4 June 2004 iii US Energy Information Agency, http://www. eia.doe.gov/cneaf/electricity/epa/epat7p4.html iv National Cable & Telecommunications Association, June 2007 http://www.ncta.com/ ContentView.aspx?contentId=54 v Merrill Lynch, Media and Entertainment Conference, Sept. 17, 2007 How “green” is the RFOG technology? Find out in our digital bonus pages at www.bbpmag.com/bbponline.php 84 | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 OCTOBER 21–23, 2009 B4B McCORMICK PLACE, CHICAGO, IL BROADBAND FOR BUSINESS. SUPERCOMM 2009 transforms B2B by delivering the entire spectrum of broadband for your business. We call it B4B. Global and world class, SUPERCOMM 2009 is where broadband service providers and communications buyers converge with leading products, services, and exclusive education to enhance networks and maximize broadband investments. In short, it’s where the vision of broadband comes to life. REGISTER TODAY WWW.SUPERCOMM2009.COM Sponsored by: SOURCE THE FULL BROADBAND SPECTRUM: . Network Components . Converged Networks . Data Management, Storage & Security . Applications & System Integration . Devices . Content Technology i3 Group Brings Fiber Through the Sewers An innovation in fiber optic deployment has taken the UK by storm. Now this through-the-sewer-solution is coming to America. By Elfed Thomas ■ i3 Group W orld leaders, including President Obama, have cited superfast broadband as key to economic recovery. But though the need for universal broadband access is widely accepted, the debate still rages about how to – or more importantly, who will – install the necessary infrastructure. Following the recent publication of the British government’s long-awaited Digital Britain report, which investigated the current and future communications needs of the nation, Britain is finally on its way to a fiber revolution. The UK now has a broadband strategy and a framework for the installation of a national fiber optic network. The report has cemented the idea of fiber as the fourth utility, after water, electricity and gas, to which everyone has the right of access. Universal broadband access is seen as vital not only for economic recovery but also to ensure that a digital divide is not created between the broadband haves and have-nots. But while the British government has capped its ambitions at a universal 2 Mbps fiber-to-the-cabinet (FTTC) network by 2012, one infrastructure provider – i3 Group – is setting the bar at 100 Mbps true fiber to the home (FTTH), enabling access to all the entertainment, health care, security and public services already available and the new technologies expected to come online in the foreseeable future. By using existing ducts such as the sewer network, a ready-made conduit within a specific geographical area, i3 has brought down the cost of deployment by as much as 90 86 “I thought there must be an alternative to the disruptive and frankly archaic way in which we dig the roads to lay cables. An idea began to form about how we could adopt a simpler and lower-cost approach using existing ducts.” percent. Universities, hospitals and municipal authorities in the UK have already benefited from this reliable, costeffective method, and now city residents are also beginning to benefit. With its first connections already in place, i3 Group has started to turn its vision into a reality and now plans to bring its unique low-cost infrastructure models and technology to the United States. A Ready-Made Solution i3 Group and its technology stem from an insight I had some years ago, while I was working as an engineer. Recognizing the huge capital outlay necessary to dig up miles of highways to deploy fiber, I began to investigate the possibility of laying cables along sewer pipes, which already run the length and breadth of streets across most of the developed world, and thereby reducing the need for expensive road digging. I thought there must be an alternative to the disruptive and frankly archaic way in which we dig the roads to lay communications cables. An idea began to form about how we could adopt a simpler and lower-cost approach using existing ducts. I had difficulty early on in convincing people of the validity of the idea, mainly because it had been tried and failed in the past. People couldn’t believe such a simple approach didn’t have any pitfalls, and questioned whether it could be commercially viable – they always think there’s a catch. But there isn’t. The patented model I developed – the FS System – does not interfere with the primary purpose of the duct, and the About the Author Elfed Thomas is CEO of i3 Group, based in Haydock, in North West England. An engineer by training, he is the brains behind i3 Group’s unique deployment method, the patented FS System, which enables cost-effective installation of fiber optic broadband. He can be reached at info@h2o-networks.uk.net. For further information, please visit: www.i3-Group.co.uk. | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Technology deployment method we use ensures that it is commercially viable, unlike earlier methods. Prior to installation i3 Group works closely with water companies to verify that the duct is appropriate. We have the capacity not only to survey the ducts but also to repair any damage we might find in order to to ensure the longevity of the network. Today, with customers including local councils, universities, hospitals and private enterprise already seeing the benefits, we have the proof that the method works. What started as a problem-solving exercise in a small Welsh town in 2002 has grown into an international company with partnerships around the world. Using the i3 Group’s patented FS System, Group divisions H2O Networks and Fibrecity are deploying fiber optic cable through ready-made ducts, including the sewer and clean water systems, and setting up IT and telecom networks with virtually unlimited bandwidth. Using these ready-made ducts reduces the pressure on traditional pathways, which are increasingly congested with cables of all types, and offers a fast and cost-effective way to lay fiber optic cable without the high price and disruption caused by traditional cabling methods. And with the cost of laying ducts in any main street running at around $200 per meter, the savings are obvious. Evolution of the Solution Originally i3 Group, under the H2O Networks division, simply offered pointto-point fiber solutions for large-scale, multisite businesses and organizations. Universities, hospitals and municipal authorities across the UK benefited from the superfast connectivity, seeing improved download and upload speeds, with associated business benefits. But with the explosion of consumer demand for high-speed connectivity and the huge potential for future services to be delivered via this platform, the firm developed a program – Fibrecity ­– for providing true fiber to the home in order to ensure the democratization of the digital revolution. A third model, Fibrezone, involves deploying a dark fiber optic cable ring around a business sector, campus, town or city to which Fiber optic cable in the sewer: the inside view. municipal authority), which was one of the first to embrace fiber optic connectivity. Bournemouth Borough Council required a robust and secure communications infrastructure to link the Town Hall and surrounding offices, home to 5,000 staff, with the Bournemouth International Center (BIC), a major entertainment venue. Whenever the BIC plays host to large events such as political party conferences, pop concerts or comedy shows, there are spikes in demand for high-speed communications between the two sites. The H2O Networks point-to-point solution answered the Council’s need for connectivity. Key to the implementation of the point-to-point solution in Bournemouth was the speed with which the network could be installed. This tourist town could not afford high levels of disruption, the traffic congestion and the resulting impact on local business and organizations such as local authorities, hospitals, schools and local businesses can connect. Under the Fibrecity banner, whole towns and cities are being hooked up to fiber optic cables. Bournemouth, in Dorset, is the UK’s first Fibrecity. Residents of Bournemouth, one of southern England’s premier coastal towns, will be among the first to benefit from true FTTH connectivity. Residents have been invited to sign up to have their homes connected for free as part of the Fibrecity Opt In campaign. Engineers are moving into areas of Bournemouth on a rolling basis, deploying cables along major routeways before splitting off the fiber and installing it to properties whose owners have opted in. The network will then be leased by service providers that will deliver service bundles directly to the consumer. i3 Group developed the relationships critical to Fibrecity following its successful partnership with the town’s forward-thinking local council Fibrecity engineers laying fiber cable in Bournemouth, England. (equivalent to the July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 87 Technology “Distance from campus is now irrelevant. We can also rely on this communications network to support the expected developments in Web-based learning in the future...and remain ahead of the game academically.” tourism that a traditional road dig would cause. In order to reduce the effect on the town’s 164,000 residents and its visiting population, Bournemouth chose the H2O Networks solution. The Council’s new communications network was operational in just over a week with no need for the complex negotiations that come with getting permission to dig up roads and pavements. The traditional method of deploying cable would have taken up to six months. This rapid deployment enabled the council to save taxpayers’ money while staying ahead of the game in meeting its 21stcentury communications needs. Bob Rhodes, IT project manager at Bournemouth Borough Council, says: “In partnership with H2O Networks we are making a tremendous cost saving, meaning that we can put Council taxpayers’ money to better use. Using the sewer network is also a more environmentally friendly way to lay the fiber optic cable, and it makes sense to utilize the existing sewer network. “Bournemouth is a town with a lot of tourism and architectural heritage, so it’s great that we are using the local sewer network to the benefit of local industry and the environment. The H2O method has actually prevented any damage to either. The fact that it only took one week to implement is incredible. Compare this to the traditional method of digging up the roads to lay the cable, which would have taken months, and the value of H2O Networks’ method speaks for itself.” Bridging the Digital Divide Speed of deployment and reduced disruption were also important to the University of Bath, which was searching for a future-proof solution to provide 88 next-generation connectivity to students both on and off campus. Robust, highspeed network capability is vital for the smooth running of university services and for effective teaching and learning for both students and staff. Because IT is an important tool for research and communication, the networks must not only meet current demands, but also be able to respond to future developments in the way lectures, tutorials and assignments are delivered. The University of Bath is home to 13,000 students and more than 2,600 staff members on the edge of a UNESCO World Heritage city. As demand for student accommodation has grown, the university has sought to provide off-campus residence halls. However, students who chose to live off campus were immediately disadvantaged by having to rely on the restrictive speeds of traditional copper wire networks while those on campus had access to good levels of service in computer suites, libraries and dorm rooms. Network manager Kris Shah was determined not to allow the 1,100 offcampus students to suffer from the “digital divide” with limited access to nextgeneration e-learning strategies, IPTV, telephony and fast broadband. He says, “We couldn’t sustain anything off-campus other than small bandwidth. Simply looking up the content of a Web page could take a long time off campus, so we could never have considered delivering next-generation TV, telephony and learning tools. This very limited service created a digital divide between students depending on where they chose to live. “This network has enabled us to offer the students living off campus exactly the same level of service as those on campus. They can access a variety of research resources, 40+ TV and radio channels, use Internet telephony (voice over IP) services and robust superfast Internet from their bedroom. Thanks to this solution from H2O Networks, distance from campus is now irrelevant. We can also rely on this communications network to support the expected developments in Web-based learning in the future. I feel reassured that the network is resilient enough to cope with advancements in e-learning strategies, which will enable The University of Bath to remain ahead of the game academically.” But with an economy built on tourism and its rich heritage, nobody was keen to see a mass road-digging program. Shah adds: “The innovative deployment method was attractive because it is the green option. Bath is a World Heritage city, and considering that status, I was concerned about the prospect of a largescale road dig and the length of time it would take to install. H2O Networks’ FS System meant disruption was kept to a minimum. “Financially, the H2O Networks business model appealed to me as we face no recurrent costs and our fiber rental from the firm requires no maintenance. Compared to the traditional method, we have already seen payback of the capital outlay in just two years.” The Benefit of Predictable Costs In the health care industry, data communication is such a critical component that a high-speed, robust and resilient network is vital for the transfer of patient records, clinical data and appointments between departments and hospital sites. For Newcastle upon Tyne Hospitals NHS Foundation Trust the ability to predict future network costs proved attractive as it embarked on the largest health care modernization program in its history. Newcastle’s £304 million (about $500 million) project to transform the health care provision in the region required a communications infrastructure that was cheaper than the existing network provider, and that could also accommodate its needs for the future. Bob Beckwith, | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Technology BUSINESS PARK LOCAL AUTHORITY FINANCIAL INSTITUTION GOVERNMENT BUILDING LONG DISTANCE FIBRE YOUR BUSINESS UNIVERSITY HOSPITAL YOUR BUSINESS DATA CENTRE Diagram of the Fibrezone solution. data and telecommunications network manager, explains, “Our hospitals are reliant on our e-records system to cope with more than a million patients every year. We have used a fiber optic network for a number of years but our old system was leased and the cost was linked to the speed of the traffic over the network. So, just like with home broadband, you pay more to utilize the faster speeds. “The cost had become too high for the speed that we need now, let alone in the future. With the H2O fiber optic network, we have control. It’s up to us to determine the speed we want by simply upgrading our network kit, and by signing up to a 15-year contract we can predict what future costs will be.” The Rural Issue With a full range of fiber solutions – including the point-to-point, Fibrezone and Fibrecity models – i3 Group has developed a flexible business model suited not only to its customers, but also to its partners in the UK and overseas. Each of the company’s service divisions – Fibrecity Holdings, H2O Networks, Fibrezone and H2O International – is able to tailor packages for individual customers, be they businesses, universities or even whole towns and cities, which allows the technology to be exported wholesale under license. But what about the United States? Could the model be reproduced here and would it answer today’s biggest question, how to deliver rural connectivity? In the US, there has been a great deal of discussion about the provision of broadband to rural areas and the potential for remote towns to link to large- scale “backbone” trunk lines. Providing fast and affordable broadband requires the replacement of antiquated copper networks, but rural geography and negotiations over road digging often prove to be stumbling blocks, making the cost of traditional deployment prohibitive for many rural areas. i3’s Fibrezone solution could provide an answer. Installing a dark fiber ring around a town or even a business district that links to the Internet backbone allows customers to connect fairly inexpensively, paying only for a relatively short link – and, in addition, the FS System cuts installation costs of the fiber ring by as much as 90 per cent compared with traditional deployment methods. Even areas without a municipal water supply can be served by fiber optic connectivity if they have some form of ready-made ducts, like storm drains. Alternatively, the town- and citywide Fibrecity model removes the cost entirely from the homeowner and puts it with the Internet service provider, giving the resident of a one-bedroom apartment the same opportunity to connect to the Internet as the owner of a 10-bedroom mansion. Gill Varle, director for H2O International, has recently overseen negotiations with partners in Australia, South Africa and Abu Dhabi, all of whom have bought into the Group’s models. She says the US has great potential for similar collaboration and recently met with potential partners at the International Telecoms Week summit in Washington with a view to signing up an exclusive partner who would take over the US license and become H2O USA. She be- lieves the Fibrecity and Fibrezone models are the perfect solution not only for towns, cities and business districts, but also for the rural communities that fear missing out as the battle begins to tie up the high-value city centers. “There’s a variety of different models that could be used to take fiber outside of the major towns and cities. Fibrecities may be the answer for towns with a larger population density, while a Fibrezone could enable more sparsely populated communities to access next-generation services. With the technology we have at our disposal, the possibilities are endless,” she says. The importance of network infrastructure has been likened to the electrical wiring and sewage system programs of yesteryear. Fiber as a “utility” is a concept Varle wholeheartedly agrees with. She says, “Fiber access will soon be as fundamental to a home as any other utility. Increasing use of, and reliance on, computers and Web-based services demands an infrastructure that is up to 21st century standards, and futureproofed beyond even that. “In order to avoid a digital divide between those for whom data transfer is a simple process and others who find they are excluded because they don’t have the right tools at their disposal, there must be a mechanism for providing universal fiber access. i3 Group has developed the systems and expertise to roll out townand citywide fiber optic networks while our innovative deployment method drives down both costs and time, making it an attractive proposition to both end users and investors.” BBP July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 89 Technology The Desktop ONT Arrives The multifamily property is the new FTTH frontier – and next-generation optical network terminals make deploying fiber to MDUs much more practical. By Bhavani Rao ■ Alcatel-Lucent D eploying fiber cost effectively to multiple dwelling units (MDUs) has always presented a challenge due to the enormous variations in MDU construction and number of living units. The challenge is even greater today, with new MDU construction at a record low and most fiber deployments involving retrofits of existing buildings that were never designed for fiber connectivity. But the MDU market also presents a tremendous opportunity. More than a quarter of the US population lives in apartments and condominiums, and renters in MDUs are predominantly young (38 percent of them are under 35, according to the US Census Bureau) – meaning they are in the demographic most likely to buy IPTV, video on demand or high-speed Internet. These are the residents service providers need to build brand awareness and loyalty. Most MDUs are still untouched by fiber connectivity – which makes MDUs the new FTTH frontier. Service providers have tried to answer the technical challenge by placing conventional outdoor optical network terminals (ONTs) inside apartments, or by deploying MDU ONTs in the basement and outdoor cabinets. (The optical network terminal is the device at the customer premises that translates the optical signal back to an electrical signal that can travel over copper.) These approaches have presented problems for MDU residents, property managers and service providers. Now a major paradigm shift is occurring in North America: Service providers are eyeing desktop ONTs as the solution that will help them address the MDU market. MDUs: The New FTTH Frontier Network engineers and installers have developed proven practices for archi- 90 The desktop ONT allows service providers to deliver true fiber to the home in an MDU without having to install an industrial-looking, temperature-hardened unit inside the home. tecting FTTH networks and connecting single-family homes to the network. Connecting multiple dwelling units or multifamily housing units, however, is not quite as straightforward. MDUs vary widely in terms of number of living units, and building construction materials may be brick, masonry or wood. All of these factors affect how easily the building can be cabled. Unlike single-family homes, MDUs have tight space constraints, leaving little room for equipment or cable routing. MDUs can be connected to the fiber network in different ways. Two of the most common connection devices are: • MDU ONTs, which are large ONTs with VDSL2 or gigabit Ethernet drops to each living unit. Each drop is connected to a modem and/or home electronics to deliver tripleplay services. • Single-family ONTs, which were designed to be placed on the outside of a single-family home but which in MDUs are generally placed inside the living unit. The MDU ONT Approach The MDU ONTs used by service providers typically have preconfigured drops: one ‘hot’ RF port, 24 POTS lines and either 12 gigabit Ethernet or 12 VDSL2 interfaces. The VDSL2 model is commonly used to retrofit existing buildings, provided that the twisted-pair copper is of good quality. The service provider connects the POTS and VDSL2 ports to the building’s twisted pair and installs a VDLS2 modem or residential gateway at the subscriber premises along with DSL filters inside the living unit. New buildings, or buildings without good copper plant, are usually serviced with the gigabit Ethernet MDU ONT. In this case, Cat 5 cable is pulled to each living unit – an easy process before the walls are completed, but rather challenging when retrofitting an older building. The Cat 5 drops are fed into each living unit and connected to a home router or residential gateway. With the MDU ONT, the service provider benefits by reusing all or some About the Author Bhavani Rao is a senior product marketing manager at Alcatel-Lucent, where he is responsible for marketing FTTH products and solutions. He has held operations, manufacturing and marketing roles in the telecommunications and software industries. You can reach him at Bhavani.Rao@alcatel-lucent.com. | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Technology • The MDU ONT represents a single point of failure. Up to 12 units can be out of service due to an ONT failure. • The throughput of VDSL2 is sufficient for most users today, but it may not be sufficient in the future. Providers cannot increase bandwidth to over 100 Mbps for residents connected via VDSL2 from an MDU ONT. The Single-Family ONT Approach Some operators have chosen to pull fiber to all living units and use outdoor single-family ONTs. In this scenario, the ONT is typically placed inside a closet or in the laundry room and connected to power, coax and home wiring. Using the same ONT model for all residential subscribers greatly simplifies engineering, training, equipment stocking and trouble ticket issues. Additionally, because all customers use the same outdoor ONT, the same service offerings are universally available. However, this approach also does not come without drawbacks: Figure 1: The MDU ONT is in the cabinet at top right, with power supply in top left and cross-connect cabinet at bottom. of the existing copper cables. Multiple MDU ONTs can be rack-mounted, saving time and dramatically expediting service rollout. A 300-unit building can be equipped with just 26 MDU ONTs (each ONT typically serves 12 living units). This method is very cost effective when all subscribers take service, as a large number of customers can be served with minimal equipment. Also, when the MDU ONT is installed in the basement or in an exterior cabinet (as in Figure 1), it is relatively easy for the craftsperson to gain access to electronics or wiring for maintenance needs. Centralizing the equipment makes battery and add/drop changes simpler as well. Despite its advantages, the MDU ONT also has some pitfalls: • In many instances, only 50 percent of the subscribers will subscribe to data and/or video services, which sharply increases the true cost per subscriber. Ports are stranded due to lack of subscriber demand and the ONT is not fully utilized. • The service provider has to negotiate with the MDU owner for space to mount the electronics. At a minimum, the MDU owner has to provide 4.5 square feet to service 12 living units, but this doesn’t include the space for the power supply and cross connect. In many buildings, the power receptacles are not adjacent to the building coax and telephone wiring, often necessitating hiring an electrician to assist with the install. The MDU owner may require the service provider to pay the monthly electric charges. • Homeowners may not want to give up the 2 square feet required to mount the electronics inside their living units. • As a rugged unit designed to withstand wind-driven rain and sand, the outdoor ONT is not very appealing to the eye. Service providers frequently encounter subscribers objecting to the industrial design. • Built with components designed to withstand freezing temperatures and a solar load, the hardened ONT is a relatively expensive option in an indoor environment. • When the ONT is installed inside a closet, it is difficult to connect to power receptacles or any of the required home wiring. Desktop ONTs to the Rescue Clearly there is a both a need and demand for fiber access to the MDU. In response to this need, the industry has now started to deploy next-generation desktop ONTs that blend into every living unit. Smaller than a cable modem, these ONTs represent the best in optical networking technology (Figure 2). Vendors such as Alcatel-Lucent are offering sleek, compact desktop ONTs that complement today’s living spaces. These next-generation ONTs use up to 30 percent less power than Figure 2: Next-generation desktop ONT. July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 91 Technology previous ONTs and can be paired with a power supply and backup battery to provide lifeline services. Mounted on a wall or placed on a desktop, these ONTs have all the familiar interfaces: POTS, gigabit Ethernet and RF. Future ONTs will combine residential gateway features reducing the equipment needed and costs. Indoor ONTs have long been the norm in Europe and Asia, where MDUs account for a higher percentage of living units. Indeed, Alcatel-Lucent has supplied or will be supplying France Telecom, Etisalat and Portugal Telecom with indoor ONTs. This momentum has finally reached North America, with Verizon announcing that it will be using a desktop indoor ONT as part of its rollout. Service providers throughout North America are finally awakening to the realization that the desktop ONT may be the best way to serve MDUs. One reason the indoor ONT is gaining momentum is that advancements in optical fiber have made it practical to pull fiber into the living unit. New bend-insensitive drop cables can be pulled through wall studs, stapled to wood and otherwise handled like regular copper wires. Adding plug-and-play connectors to these cables can dramatically speed up the wiring process and minimize disruption to MDU residents. Advantages for Service Providers Despite recent advances in cabling technology, deploying desktop ONTs is more expensive than using an MDU ONT. This The Leading Conference on Broadband Technologies and Services April 26 – 28, 2010 InterContinental Hotel – Dallas Addison, Texas “The knowledge I have gained and the relationships formed through participation in your annual Summit has been of great assistance in getting Monticello to the point where we can finally say that our (FTTH) system is under construction.” – Jeff O’Neill, City Administrator City of Monticello To Exhibit or Sponsor, contact: Irene Prescott at irene@broadbandproperties.com, or call 316-733-9122. For other inquiries, call 877-588-1649, or visit www.bbpmag.com. 92 is because the cost of pulling fiber to individual living units is more expensive than reusing existing copper cable. Given the higher cost, why are providers turning to the desktop ONT? First, the ONT is placed in the home only when the subscriber takes service. This reduces the investment for the service provider by enabling a ‘pay as you grow’ model, and solves the problem of stranded ports on the MDU ONT. Second and more important, the service provider is literally delivering fiber to the home. This is more than just a marketing slogan – all subscribers can receive the full bandwidth enabled by fiber. The desktop ONT also offers service providers advantages that outdoor single-family ONTs cannot match: First, because the device is visually appealing and compact (some models are smaller than DSL modems), service providers can rest assured they will not encounter pushback from MDU residents or owners. Second, although they have more functionality than previous GPON ONTs, next-generation ONTs use less power. Alcatel-Lucent estimates that subscribers could see a 30 percent power reduction compared with outdoor ONTs1. Also, the ambient temperature in a home is a friendly environment for electronics. Next-gen ONTs have greater reliability and cost less because they don’t have to use expensive hardened components. Advantages for Property Owners For the property owner, bringing fiber to each living unit represents the best future-proof technology for delivering broadband services that can enhance property values. This is clearly an advantage for property owners faced with declining rents. In the past, indoor ONTs raised safety concerns due to the potential of exposure to the laser. However, these next-generation ONTs are designed with a safety latch to secure the fiber optic cable from accidental removal. The ONT employs a Class 1 laser that is already present in consumer products such as DVD players and computer mice. The light emitted from the laser is ‘colorless’ and is barely visible due to the number of splits on the PON that attenuate the laser signal. Property owners have also expressed concerns about how long it takes to drop fiber cables to every resident. Lengthy installs could make occupants angry about the inconvenience and disruption. However, recent advancements in preconnectorized cables and routing can greatly speed the install with spooled plug-and-play optics. In older cities, many of the pre-World War II buildings have poor copper plant. VDSL2-based services may be impaired due to interference (crosstalk). As a result, the service provider has to pull Ethernet cables. If the service provider has to install new cabling anyway, installing fiber costs very little more than installing Ethernet cables. The desktop ONT is an ideal fit in this application, offering an elegant compact design with more functionality than existing ONTs. BBP 1 Alcatel-Lucent outdoor ONT model with two POTS, one Ethernet, 1 RF port compared with desktop ONT model with same interfaces. | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Municipal Fiber Networks Texas School District Delivers Online Learning Over Fiber The school district in Mesquite, Texas, decided to build its own fiber network. Board members knew the payback period would be long, but their goal was to support the interactive learning technologies of today and tomorrow. By Tim Donohoe ■ MRV Communications E ach day in the Mesquite Independent School District (MISD) of Mesquite, Texas, more than 30,000 students and 3,000 employees walk through the doors of 53 facilities. Each one of them is looking to the district’s advanced network and technology infrastructure to deliver a high-quality K–12 education. As technology has developed, so have interactive teaching methods that make use of bandwidth-intensive data like video. The Mesquite school district has introduced innovative educational programs including a 61,000-watt radio station that serves as a learning laboratory for students and an award-winning instructional television department that broadcasts 50,000 programs over 26 channels to the schools and community each year. To accommodate a much more interactive and online learning environment at the same time that the district as a whole is growing, the school district needed to increase the bandwidth and reach of its network. The original backbone network included two 30-mile arches of 144-count fiber linking an east and a west hub. Two sets of single-strand optics connected each hub with separate directional runs, forming an asymmetric bandwidth ring. To connect the growing number of schools and support facilities, the IT team leased data circuits on a local carrier’s fiber optic network. The operating cost for this solution, however, was very expensive, totaling more than $500,000 per year, and the network didn’t even reach all 53 facilities. 94 The Bonnie Gentry Elementary School uses the new fiber optic network installed by the Mesquite Independent School District. Ultimately, the economic inefficiency of leasing fiber, the anticipation of more bandwidth-intensive interactive learning programs and the proposed expansion of the number of network endpoints led the school district to investigate implementing its own fiber infrastructure. In addition to saving the cost of leasing lines, building its own fiber network enabled the district to have complete control over its network. Implementing the Network First, the value of implementing a fiber network needed to be approved by the school board. With a total cost of $4.2 million, the payback period based on operating cost savings was estimated to be seven years. Although this was a long payback period, the school board also saw that the network would increase bandwidth over current T1 speeds (1.544 Mbps) and would facilitate increased interactive computing services and offer improved instruction for the children. Based on these advantages, the board approved the project. Once the project was approved, the school district needed to move quickly to implement the project during the summer when school was not in session. District IT staff had a very short timeframe – which meant a very timely vendor selection process, as the district needed to get the network up and running by the time school started in the fall. The district, which had always excelled in its management of technology, About the Author Tim Donohoe is director of business development for MRV Communications Inc., a networking company specializing in packet-optical transport, dense wavelength division multiplexing, carrier Ethernet, 40G networking and out-of-band networking products for aerospace, defense and other communications applications. You can reach him at tdonohoe@mrv.com. | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Municipal Fiber Networks An optical termination unit with digital diagnostics gives IT staff visibility into all of the physical network elements. met with a number of vendors in order to gain a better understanding of market trends. The IT team knew its ability to upgrade and future-proof the network was of great importance. The more visibility network architects had into the market as a whole, the better they could implement a network that would continue to grow and handle new services. The next challenge was that the school district’s existing network was set up with eastern and western hubs, each linking 24 sites with two fiber paths. However, as the district expanded and new facilities were built, the network needed to accommodate a greater number of remote sites. Not only did the district need to provide bandwidth to service these new buildings, but it also needed to give the main office an efficient method of managing those sites with its existing IT staff. Finding the Right Demarc Device One of the key elements of the network buildout was to find a cost-effective demarcation device. Demarc devices are typically used by carriers in connecting a customer’s LAN to its network – they are the gateway for the customer’s data onto the carrier’s network. Since MISD was acting as its own carrier, it would need that carrier-grade technology to provide the demarc functionality and to provide the network management that would allow cost-effective centralized monitoring and controlling of the network. One of the main capabilities of a demarc device is media conversion, which helps the carrier facilitate many different physical interfaces on its customers’ LAN equipment. This was especially important to the MISD team because it had a variety of interfaces at its locations. Early in the decision-making process, district personnel evaluated six different demarc architectures ranging from simple media conversion to fully managed optical termination units (OTUs). But the ad- vantage of having physical and network management in the demarcation device became critical because it helped the district to manage the network without a dramatic expansion in staff. The district’s choice was an optical termination unit that supported digital diagnostics giving IT staff a complete view of the physical media. The IT team uses those diagnostics to read the status on more than 240 optical elements across the network, measuring transmitreceive for each one, thereby maintaining the visibility into the physical network elements. On one occasion, the district had a fiber cut but wasn’t ready to have it repaired immediately. The district IT staff was able to remotely leverage Spanning Tree network reconfigura- tion capabilities in its demarc OTU to automatically switch to the redundant route. Once the alternate path had been established, network management software notified the district and enabled it to take the necessary steps to repair the damaged connection without interrupting network service. The district was able to complete the project within 30 days, allowing the network to be operational well before school was back in session. Implementing its own network has proven to be a success for the school district. Despite the seven-year payback period, the district is now able to put the $500,000 spent on yearly operating expenses toward more important school programs and initiatives. With the new system in place, the school district can provide students with the highest level of technologies for a complete, interactive learning environment. Additionally, with its own network the school district can easily adjust to support other technologies as the needs and demands of students and faculty evolve over the years. BBP s e t a l u t a Congr Broadband Properties Magazine For becoming an Enhanced Gold Sponsor at the 2010 Broadband Properties Summit. For more information on Connexion, visit www.connexiontechnologies.net. You are cordially invited to come see Connexion at the upcoming April 26 – 28, 2010 InterContinental Hotel – Dallas Addison, Texas The Leading Conference on Broadband Technologies and Services To Exhibit or Sponsor, contact: Irene Prescott at irene@broadbandproperties.com, or call 316-733-9122. For other inquiries, call 877-588-1649, or visit www.bbpmag.com. July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 95 Connec ted Home The Dawn of the Digital Home Consumers want to connect more and more of their devices to each other and to the Internet. Service providers should view this as an opportunity to provide the consumer with new services – before someone else does. By Jake Sailana ■ ZyXEL C onnectivity devices and applications are the glue that holds the Digital Home together. Digital Home customers want it all: broadband Internet, interactive IPTV across multiple TVs and computers, recordable and instantly replayable live TV and simultaneous streaming, chatting, downloading and more. While one family member is busy watching TV, another is online-gaming and a third is live video-chatting with Uncle Frank on vacation in Italy. Today’s connectivity solutions make all of this possible. Especially in a soft economy, families are spending more time at home. There couldn’t be a better time for the myriad Connected Home options to become standard household equipment, but the average American consumer has not yet cracked the Connected Home technopuzzle. Enter your friendly neighborhood telco. For Telcos, the Time Is Now The explosion in the amount of critical information (videos, pictures, financial data and more) stored digitally in the average household means that information needs to be securely accessible from multiple locations and protected from hard drive failures. This in turn has resulted in demand for central storage devices and back-up services. For the telco that has already entered the home with traditional broadband and IPTV service, this expansion into home connectivity presents itself as a timely opportunity: Free the home now, before someone else does. The opportunity for telcos to preside over Digital Home proliferation is 96 Even subscribers who can put together their own home networks eventually have difficulty troubleshooting – and of course the telco gets the first complaint call. Standardizing home networks and enabling remote management lets you offer cost-effective support. immense. They already have their foot in the door via telephony and Internet service, and they can now generate additional revenue by helping to set up and manage Digital Home networks for subscribers. In addition to generating new revenue from products and services, this also helps them manage the customer experience and reel in support costs. Even subscribers who are able to put together a home network themselves eventually have difficulty troubleshooting. Of course the telco gets the first complaint call and is expected to take the blame for connection issues that might in fact lie in any one of ten unrelated networked products. When service providers offer both the broadband service and home networking products, they can standardize deployments and ensure compliance with standards like TR069, facilitating remote service and the associated cost reductions. Ultimately this improves the customer experience. Another opportunity lies in the consolidation of all communications and entertainment services on one bill. Ethernet: Got Spackle? Ethernet, HomePlug AV and Wireless 11n are three of the top networking technologies that offer various advantages to telcos for home connectivity. Let’s take a look. Connecting computers, routers, storage devices and other equipment to set-top boxes by hard wire produces fast, dependable and practical connectivity. Once exclusively reserved for offices, Ethernet cables and network adapters are increasingly common in home networks – so long as customers are willing to punch holes in their walls. Some newer homes are prewired with Cat 5 cable, making the job simple. But even if you do have to bring out a drill, Ethernet connectivity may be worth the effort. Wired connection speeds can theoretically reach up to 1 Gbps, ideal for video transmissions, gaming and About the Author Jake Sailana is the communications manager for ZyXEL, a provider of complete broadband solutions for service providers, businesses and consumers. Find out more at www.us.zyxel.com. | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Connec ted Home other applications that consume bandwidth. Wired connections are not prone to interference from microwaves and other sources. And manufacturers have matured the technology over several decades. It’s also cheaper than competing ways to connect and quite secure, so long as customers incorporate hardware or software firewalls. Ye Olde WiFi Ah, wireless. What could be freer? Who wants Ethernet when you can connect without wires? There used to be 802.11a and 802.11b, until they begot 802.11g. A great alphabetic leap brought us 802.11n, which still has not been certified as a standard, so everything at this point is called 802.11n “draft.” Take a router, a modem, some wireless-enabled devices and voila: The customer can get online from his backyard hammock. One disadvantage to WiFi, however, is its range, which is typically around 200 feet indoors for 802.11n, and half of that for 802.11a/b/g. Broadcasting WiFi also drains power, so it’s not as “green” as wire. But then again, there are no power tools involved in the setup. Another concern with WiFi is security. With wires, access to the network is available only to those who are physically connected. WiFi is broadcast in multiple directions through the air, so neighbors or people in proximity can access and steal bandwidth unless the customer is properly protected. Encryption can provide protection, although both WEP and WPA technologies can be defeated. WPA2 is recommended at present. Also, setting up a wireless network can take some skill in getting devices to talk to one another, particularly once you start adding passwords and other security measures. It can be simple, but as you add more devices, the complexity in getting all of them communicating with each other can be daunting. HomePlug: The Invisible Network Oddly enough, many people don’t know there’s already a network infrastructure built into virtually every house, apartment and condo. It requires no new wiring. It’s fast enough to stream HD media content over the home network. And ZyXEL’s vision of the Digital Home. it doesn’t broadcast openly like WiFi, so security issues are negligible. Give up? It’s the electrical wiring. Powerline technology uses the electrical system in the home to connect devices, and since virtually every room in the home has an electrical outlet, the network is already laid out and ready to use. All that’s needed are two or more adapters. You plug a device into an adapter, and then plug the adapter into an outlet. Do the same with other computers (Mac and/or PC), set-top box, Xbox and other devices, and you’ve got yourself a network. No weird configurations to master, no security concerns, no range limitations, no holes to drill or cables to lay. You do need to plug the adapters into the wall, and not a power strip – unless the surge protector specifies it’s made for HomePlug, like ZyXEL’s PLA-491. You may also want to use line conditioners between computers and electrical outlets to reduce line noise, which can slow HomePlug networks. Finally, for those who can’t live without WiFi, the best of both worlds is available with ZyXEL’s PLA-450, which serves as a HomePlug AV Wireless Access Point. Broadband Access Gateways The success of triple-play and rich-media services relies on the operator’s ability to provide high-bandwidth broadband connections at the right cost. The demand for service flexibility and economy requires operators to offer many access types and technologies to reach all subscribers effectively. Fiber-to-the-home (FTTH) infrastructure provides operators with the best option in terms of speed, flexibility and headroom to introduce new services quickly. Passive optical network technology, used for most FTTH deployments, is accessed at subscriber premises using gateways commonly referred to as optical network terminals (ONTs). ONTs come in various configurations to allow the service provider to choose one that best fits the subscriber needs. Some include a multiport Ethernet switch or just a single Ethernet outlet that can be coupled with one of the above-mentioned network devices to form a lightning-fast home network performing at speeds July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 97 Connec ted Home of 100 Mbps or more. With built-in quality of service and security features, ONTs securely distribute the enormous bandwidth that zips through them at the speed of light among the various demanding applications like IPTV, online gaming and more. Multifunctional xDSL gateways with built-in wireless routers, switches, HomePlug AV adapters and other functionality offer telcos several advantages: • Reduction of clutter in subscribers’ homes. • Cost-effectiveness for purchasing and inventory • A one-box solution that is easy to deploy and manage remotely • The ability to start additional services remotely upon the subscriber’s request Interfaces Prepare your community for tomorrow with Connexion Technologies… You can provide for the ever-changing technological needs of residents without touching your budget. By partnering with Connexion Technologies to install a cutting-edge Fiber to the Home network in your community, your residents can enjoy the best entertainment and communications services delivered over a fiber-optic network. This network will also be ready to handle almost any new service that comes to market. Find out more at www.connexiontechnologies.net or contact us at 919.535.7329. 98 Beyond the basic hardware, standardized interfaces with modern enhancements such as TR069 remote management provide the value-add a telco needs to compete with big-box electronics stores. Centralized management, troubleshooting and configuration lets telcos offer services surpassing those available to customers today from the electronics stores, allowing them to enhance customer satisfaction, increase ARPU and reduce churn – an ideal trifecta. In Conclusion There is a growing demand for high-tech connected homes with multiple, built-in entertainment and productivity options that blur the lines between where the content originates (TV networks, Internet, Netflix) and the device on which it is accessed. This demand is fueled by the slow economy, which is forcing more families to stay at home. The trend is also transforming the way we socialize, with the primary method of staying in touch with long-distance friends and family shifting toward video chats. These changes have not only increased the consumer appetite for faster broadband, they have opened up entirely new opportunities for telcos. By helping their subscribers set up and manage the Connected Home, telcos can open up new revenue streams through sales of new products and services. Like the gateways, other home connectivity solutions powered by TR069 standard will make it economical for telcos to remotely install and troubleshoot the devices as well as start and stop new services. This will reduce support costs and speed up response time, enhancing customer satisfaction and experience. There couldn’t be a better example of a win-win situation. Consumers get all their communication and entertainment services on one bill as well as a single point of responsibility for making the system work, and the telcos not only increase their ARPU, they also have a chance to stay close to their biggest assets – their customers! | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 BROADBAND PROPERTIES Marketplace To reserve space in this section and LEVERAGE the power of your advertising via print, digital, and multimedia exposure in the global market, Contact Irene Prescott at 316-733-9122 or email irene@broadbandproperties.com. THE LEADER in Fiber to the Home (FTTH) Connectivity Hot topic Wireless Broadband for MDUs: Wi-Fi Forum Moderated by Spot On Networks Learn. Comment. Pursue. (877) 768-6687 www.spotonnetworks.com Hosted by Broadband Properties www.bbpmag.com www.ontracinc.net 423.317.0009 Fiber-Connect Your Community with OFS FTTH Solutions $)XUXNDZD&RPSDQ\ Visit us at www.ofsoptics.com Follow us on Twitter, at http://twitter.com/OFSFitel or @OFSFitel Watch OFS videos in our exclusive YouTube channel at http://www.youtube.com/ofsmarcom Become an OFS fan in Facebook, find us as “OFS Fitel LLC” Building broadband networks, one community at a time. cnxntech.com 919-535-7329 AEG designs and builds all types of fiber optic networks from Fiber to the Premises to SmartGrid to WAN and INET deployments. We would like to be your design/build partner. 706-654-2298 bcampbell@atlantic-engineering.com VISIONARY BROADBAND ARCHITECTURE www.designnine.com July/August 2009 | www.broadbandproper ties.com | BROADBAND PROPERTIES | 99 Ad Index Advertiser Page Calendar Website ADC 7 www.graybar.com/adc Adtran 39 www.adtran.com/stimulus Advanced Media Technologies 63 www.amt.com AFL Telecommunications 5 www.afltele.com Atlantic Engineering Group 82, 99 www.aeg.cc AT&T Inside Front Cover www.att.com/communities Blonder Tongue Labs 15 www.blondertongue.com Broadband Properties Magazine 50E www.bbpmag.com Broadband Properties 25, 26, 48, 50A-50D, www.broadband Summit 2010 51, 61, 64, 92, 95, 100 properties.com Calix 1 www.calix.com Connexion Technologies 98, 99 www.connexiontechnologies.com Corning Cable Systems Back Cover www.corning.com/cablesystems/ ftthprograms Design Nine 69, 99 www.designnine.com Display Systems International 93 www.displaysystemsintl.com DirecTV 3 www.directv.com FTTH Conference 30-31 www.ftthconference.com Georgia Telecom Supply 50F www.gatelsupply.com Great Lakes Data 44 www.cablebilling.com Greenfield Communications 11 www.egreenfield.com Hiawatha Broadband Communications 9 www.hbci.com Montclair Fiber 55 www.montclairfiber.com Multicom, Inc. 75 www.multicominc.com OFS 13, 99 www.ofsoptics.com On Trac 99 www.ontrac.com SuperComm 2009 85 www.supercomm2009.com Spot On Networks 99 www.spotonetworks.com Suttle 47 www.suttlesoho.com Telco TV 83 www.telcotvonline.com Verizon Enhanced Communities Inside Back Cover www.verizon.com/communities MARK YOUR CALENDAR The Leading Conference on Broadband Technologies and Services April 26 – 28, 2010 InterContinental Hotel – Dallas Addison, Texas “… our experience at the show this year was tremendous! You and your team did a great job recruiting top notch attendees during a tumultuous market. My sales team set meetings with key retrofit targets and managed to engage potential future developer partners of which we were previously unaware.” – Carter Steg, Executive Vice President, Corporate Sales and Marketing, Connexion Technologies To Exhibit or Sponsor, contact: Irene Prescott at irene@broadbandproperties.com, or call 316-733-9122 For other inquiries, call 877-588-1649, or visit www.bbpmag.com 100 September 15 WCAI Annual International Symposium Co-located with 4G World McCormick Place Chicago, IL 220-452-7823 • www.wcai.com 15 – 18 WiMAX World /4G World McCormick Place Chicago, IL 617-259-2300 • www.4gworld.com 21 – 24 BICSI Fall Conference MGM Grand Hotel & Convention Center Las Vegas, NV 813-979-1991 • www.bicsi.org 27 – Oct 1 FTTH Conference George R Brown Convention Center Houston, TX 613-226-9988 • www.ftthconference.com October 11 – 14 Comptel Plus Orlando World Center Marriott Orlando, FL 202-296-6650 • www.comptel.org 21 – 23 Supercomm 2009 McCormick Place Chicago, IL 203-840-4800 • www.supercomm2009.com 25 – 27 CTAM 2009 Denver Convention Center Denver, CO www.ctamconferences.com 28 -30 SCTE Colorado Convention Center Denver, CO 800-823-1542 • www.scte.org November 10 – 12 TelcoTV 09 Orange County Convention Center Orlando, FL 800-441-8826 • www.lightreading.com April 2010 26 – 29 Broadband Properties Summit InterContinental Hotel – Dallas Addison, Texas 877-588-1649 • www.bbpmag.com | BROADBAND PROPERTIES | www.broadbandproper ties.com | July/August 2009 Connected Communities © 2009 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. Necessity has evolved. Technology is always changing. You want to know that what you have today won’t be obsolete tomorrow. AT&T Connected CommunitiesSM ensures that your residents have all of the high speed Internet, Advanced TV, and voice necessities of modern living. AT&T’s state-of-the-art network, incorporating fiber technology, delivers next-generation services to your communities. Call today and maximize the value of your property both now and for the future. To learn more, visit att.com/communities Prescription for Relief $7.2 billion can create a lot of broadband developments but also a lot of questions and headaches. What is a NOFA? How do you define “broadband”? Who can help me with network design? What should be the focus of my application for funds? When your head starts throbbing and your stress levels rise, let us help. Corning Cable Systems can ease your discomfort by providing overview information on program requirements, RUS product listings and design support. For quick relief, contact Dr. Deutsch today. econstimulusinfo@corning.com © 2009 Corning Cable Systems LLC