IBM Connections Cloud
Preparation for Sales Mastery Exam
The Cloud Market and Channel Partner Readiness
The
Change is
Here
Market has shifted to create
a New Era of IT
Three SHIFTS:
DATA is the new basis of competitive advantage
CLOUD is the path to new business models
ENGAGEMENT of people, opening new
profit channels
All of these forces of transformation are interconnected–they are all impacting organizations
simultaneously
72% of “business leaders” say cloud services will be
essential to their business success going forward
WHY?
 The economics are hard to ignore
‒ Infrastructure, Administration, HC redeployment, Disaster recovery, Security
 Line of Business needs to be nimble and act swiftly
‒ Solutions provisioned in minutes, without costly delays
 Uses mobile as the activation point for customer engagement
‒ Average mobile user checks phone 150x a day
‒ 1 trillion connected things providing data worldwide
Skilled BPs will be key to assess, advise, integrate and deploy services
Source: Gartner, Sept 2013
Hybrid cloud enables clients to integrate with
existing systems
Cloud Native
Enterprise
Applications
Traditional IT
Cloud Enabled
Dedicated
On-Premises Cloud
Dedicated
Off-Premise Cloud
Cloud
Services / Apps
Shared
Off-Premises Cloud
Why hybrid?
Integration of applications, data, and/or services
Composition, orchestration and management of workloads
Portability of data and applications
~70% of enterprises to pursue hybrid cloud computing by 2015
Source: Gartner, Sept 2013
Cloud Opportunity vs. Channel Readiness
90% of Vendors in the Market have
a Cloud strategy
Vendors
Only 25-30% of Business Partners
are Cloud-ready
88% of CIOs report that they will
engage in some sort of investigation /
purchase of a Cloud solution in 2015
Customers
What does being a “Cloud Ready” Partner Mean?
Cloud-Ready Business Partners have a…
Cloud-enabled Sales organization
Cloud-centric marketing organization
Cloud-savvy technical organization
Important Considerations…
Stabilize your legacy business, which will help to finance the transition. Convert your installed base
as appropriate, and then branch out from there
Make sure your long term customers know to contact you when they consider cloud…you MUST
become, and be known as, a legitimate provider and trusted advisor
A Cloud BP selling $1M a year in new SaaS subscriptions is worth 2 to 4 times a BP selling $1M a
year in transactional new license - ChannelCORP, Jan. 2015
Valuable Enablement Assets
SmartCloud Sales Kit
 Assessment Kit
 SaaS ROI Calculator
 Trials
 Proposal Template
 Video Testimonials
 White Papers and Datasheets
 “Event in a Box”
 Demos
 Presentations
Help your customers transition to Cloud – build an Annuity
Cloud Readiness Assessment
Cloud ROI Tool
Interactive 1-2 hour session for a Cloud
Specialist to deliver, to help customers
choose the solution model that is right
for them
Tool to help customers calculate the
return on a move to cloud
Review existing email environment
Archiving and e-Discovery
Security
Regulatory requirements
SLAs
Customization
Integration
Cloud Readiness Assessment is on PartnerWorld
Software Costs
Operations Costs
Infrastructure Costs
Compounding Revenue Effect of SaaS (monthly invoicing)
YEAR 1
Cust 1
Cust 2
Cust 3
Cust 4
Cust 5
Cust 6
Cust 7
Cust 8
Cust 9
Cust 10
Cust 11
Cust 12
Year 1 TOTAL
Jan
2000
Feb
2000
2000
Mar
2000
2000
2000
Apr
2000
2000
2000
2000
May
2000
2000
2000
2000
2000
Jun
2000
2000
2000
2000
2000
2000
Jul
2000
2000
2000
2000
2000
2000
2000
Aug
2000
2000
2000
2000
2000
2000
2000
2000
Sep
2000
2000
2000
2000
2000
2000
2000
2000
2000
Oct
2000
2000
2000
2000
2000
2000
2000
2000
2000
2000
Nov
2000
2000
2000
2000
2000
2000
2000
2000
2000
2000
2000
Dec
2000
2000
2000
2000
2000
2000
2000
2000
2000
2000
2000
2000
24000
2000
24000
2000
2000
24000
2000
2000
2000
24000
2000
2000
2000
2000
24000
2000
2000
2000
2000
2000
24000
2000
2000
2000
2000
2000
2000
24000
2000
2000
2000
2000
2000
2000
2000
24000
2000
2000
2000
2000
2000
2000
2000
2000
24000
2000
2000
2000
2000
2000
2000
2000
2000
2000
24000
2000
2000
2000
2000
2000
2000
2000
2000
2000
2000
24000
2000
2000
2000
2000
2000
2000
2000
2000
2000
2000
2000
24000
2000
2000
2000
2000
2000
2000
2000
2000
2000
2000
2000
2000
Cumulative
Total
Total
24000
22000
20000
18000
16000
14000
12000
10000
8000
6000
4000
2000
156000 $
156,000
YEAR 2
Cust 1-12
Cust 13
Cust 14
Cust 15
Cust 16
Cust 17
Cust 18
Cust 19
Cust 20
Cust 21
Cust 22
Cust 23
Cust 24
Year 2 TOTAL
Yr 3
Yr 4
Yr 5
Assumptions:
One (1) new customer is closed per month. 500 users,
at $4 per user per month (reflects a 20% discount)
That level of productivity is maintained through year 5
Assumes 100% renewal rate
Recurring Revenue
by end of year 5!
288000
24000
22000
20000
18000
16000
14000
12000
10000
8000
6000
4000
2000
444000 $
$
600,000
732,000
$ 1,332,000
$ 1,020,000
$ 2,352,000
$ 1,308,000
$ 3,660,000
More aggressive performance generates much higher numbers
Services revenue is completely incremental to above figures
Compounding Revenue Effect of SaaS (One year contracts paid up front)
YEAR 1
Cust 1
Cust 2
Cust 3
Cust 4
Cust 5
Cust 6
Cust 7
Cust 8
Cust 9
Cust 10
Cust 11
Cust 12
Year 1 TOTAL
Jan
24000
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Cumulative
Total
Total
24000
24000
24000
24000
24000
24000
24000
24000
24000
24000
24000
24000
288000 $
288,000
Dec
24000
24000
24000
24000
24000
24000
24000
24000
24000
24000
24000
YEAR 2
Cust 1-12
Cust 13
Cust 14
Cust 15
Cust 16
Cust 17
Cust 18
Cust 19
Cust 20
Cust 21
Cust 22
Cust 23
Cust 24
Year 2 TOTAL
24000
24000
24000
24000
24000
24000
24000
24000
24000
24000
24000
24000
24000
288000
24000
24000
24000
24000
24000
24000
24000
24000
24000
24000
24000
24000
576000 $
24000
24000
24000
24000
Yr 3
Yr 4
Yr 5
Assumptions:
One (1) new customer is closed per month. 500 users,
at $4 per user “annual contract” (reflects a 20% discount)
That level of productivity is maintained through year 5
Assumes 100% renewal rate
24000
24000
24000
24000
24000
24000
24000
Recurring Revenue
by end of year 5!
$
864,000
864,000
$ 1,728,000
$ 1,152,000
$ 2,880,000
$ 1,440,000
$ 4,320,000
More aggressive performance generates much higher numbers
Services revenue is completely incremental to above figures
Example of BP Services Revenue Opportunity
Migration &
Onboarding
Services
SmartCloud Notes onboarding and data transfer deal fulfilled through a VAD. GB Account.
1000 subscriptions sold @ $4/user/month (20% discount)
(Annual contract value = $48,000)
Dis c ount / R e ba te s
Inc e ntive P la n
R e ve nue
Year 1
R e ve nue
Y ear 2
R e ve nue
Y ear 3
R e ve nue
Year 4
5%
2400
2400
2400
2400
15%
7200
7200
7200
7200
9600
9600
9600
9600
U nits of me a s ure
U nit/Hours
Pric e
T ota l
As s e s s a nd pla n
B illa ble hours
40
$100
$4000
E nvironme nt P re pa ra tion
B illa ble hours
40
$100
$4000
Pe r us e r or da ta volume (G B )
1000
$10(pe r us e r)
$10,000
P e r us e r
1000
$1
$1000
B illa ble hours
10
$50
$500
P e r month
2
$45
$4320
B P ba s e dis c ount
S a a S ins ta nt re ba te
T ota l
S e rvic e s
Da ta T ra ns ition
U s e r provis ioning
He lp de s k a ugme nta tion
S e rve r hos ting (ba s e d on 4 ye a rs
s ubs c ription)
These numbers are for sample purposes only. You will need to fill in the Units/Hours and price based on your individual business.
Note that hours can vary greatly depending on number of users, locations, versions, network bandwidth, practitioner's skill level,etc.
Subscriptions
& Renewals
=$38,400
=$23,820
Build an Annuity Stream and Services Revenue with IBM Verse*
SaaS Solution
Provider (SSP)
SaaS Referral
(Coming soon for IBM Verse)
15%
&
on g
i
t
a
r
Mig oardin
b
On
2-Tier Distribution
25%+
&
ing
n
i
Tra pport
Su
App ment
p
elo ting
v
e
D Hos
&
20%+
&
it y
r
u
S e c c t o ry t
Dire gemen
na
Ma
t em n
Sys izatio
tom
Cus
Software as a Service is transforming business and IT.
IBM Verse is an ideal way to land and expand in a client account.
*Additional terms and conditions may apply. Offerings subject to change, extension or withdrawal without notice. Percentages shown are potential earnings and not a guarantee.
Some services pending soon-to-be-released APIs.
Opportunity Identification and Selling
I B M C onn e c t ions :
t he pla t form of
c hoic e
IBM Verse
T ru s t
P e ople
E nga ge
P e ople
Bring customers
and partners into
the conversation
Filter out the
noise, illuminate
ideas
E m pow e r
E x te nd
T e c h noloy
Work with
anyone, anytime,
anywhere, even
offline
Easily integrate
existing and new
applications
Bring Your Customers to the IBM Cloud
Non-IBM
Mail customers
Lapsed IBM
Mail customers
Join the IBM
Cloud
Existing IBM Mail
customers with S&S
Bridge to
Cloud
Reinstate
 Reach whitespace customers
 Reinstate Notes Domino with Pricing
 Dual entitle or convert your
with fresh strategies
 Leverage Verse marketing
assets and aircover
Play 4.32
 Look for opportunities to reinstate and
bridge, or reinstate Notes & Domino -either way, gain access to the great
new iOS mobile (1H 2015)
CALs w/Pricing Play 4.47
 Sell the value of cloud services
including IBM Verse
… exploit entitlements and Bridge-to-Cloud
How do I get my customer’s company on a path to IBM Verse?
Be or become an IBM SmartCloud Notes or IBM Connections Cloud S1 customer by March 31, 2015 and you will
be automatically entitled, for no additional cost, to IBM Verse when it becomes available. It's that simple!
Create an IBM Verse Marketing Plan to Engage
Customers and Prospects
Host an IBM Verse
Roadshow or Virtual Event

Plan a face-to-face or virtual
event using the IBM Verse
Event Guidance

Find available assets in the
IBM Verse Resource Center
on PartnerWorld
Integrate Digital Tactics into
Your Campaign
Transition Your Customers
to the Cloud

Find social media guidance
and starter tweets in the tip
sheet

Offer prospects a nocharge Cloud
Assessment

Share IBM Verse videos
and social tiles on your
website

Leverage assets
organized by the
buyer’s journey

Leverage the latest assets
in a multi-touch digital
marketing campaign

Look for additional
information about the
dual entitlement offer
Collaborate for Success!
Leverage Co-marketing
Engage with Your Local VAD
Partner with an IBM-Approved Agency
Leverage IBM Verse and Bridge to Cloud Assets
and Resources
Bookmark the IBM Verse
Resource Center on
PartnerWorld
to stay up-to-date on
Verse news, events, and
available assets!
IBM Verse Assets
IBM Verse Resource Center (link)
ICS BP Community – Verse* (link)
Bridge to Cloud Assets
Connections Cloud Resource Center (link)
ICS BP Community – Bridge to Cloud* (link)
*If you are unable to access the ICS BP Community, please contact
icsbp@ us.ibm.com.
For questions or to set up a 1:1 market planning session
at contact your business partner rep..
… sell migration services
Domino to SmartCloud Verse
Migration
Large customers
Requires on-boarding
certification
for OPT / OTT tooling
MS Exchange to SmartCloud Migration
Small customers
… sell training and consulting services
 End User Training
 Administration Training
 Business Value Assessment
‒ System Reviews:
‒ Doublecheck
‒ Health Checks
‒ Consolidation
IBM
Vers
e
… sell management and application services
 Administer customer Verse environment
 Administer customer hybrid Verse environment
 Integrate legacy apps with Notes Browser Plug-in with Verse
 Use Connections Cloud Social Toolkit for Application Integration
Connnections
Cloud
Integrate, Extend and Customize IBM Connections Cloud
 Playground on Greenhouse
‒ Web-based live demonstration of the JavaScript APIs
exposed by the cloud SDKs
‒ Code snippets and examples that you can customize
and use in your own applications
 Self-Paced Cloud App Dev Workshop
‒ Resources for Business Partners
‒ Setting up test orgs
‒ Using out-of-the-box integration points
 Coming Soon: BlueMix Samples
‒ File Sharing components and more
 Integrating with Cloud Business Systems
‒ For partners who want to provision & manage billing
developer.ibm.com/social
Migration Options
F re s h S ta rt Migra tion
Ma il Onboa rding Ma na ge r (MOM)
Empty mail file
Customer migration of calendar and contacts
All data migrated
Customer driven migration of all data in mail file
Ideal for migrations with <5,000 users
U pgra de F a c tory Offe ring
White G love Migra tion
ISSC services driven
Customer helps with migration
Low per user cost
All data migrated
All data migrated
Business Partner or ISSC handles all migration details
Flexable
Leverages OPT/OTT
Ideal for larger migrations(5,000+ users)
Onboarding Planning and Transfer Tools
New Mail Migration Tools –
Onboarding Business Partners Add Significant Value
 Create transfer groups quickly and easily by





dragging and dropping or via CSV.
Reduce your workload by preserving provisioning settings
and applying them to transfer groups.
Limit how much data is transferred by selective transfer.
Customize your pre and post transfer user notifications.
Schedule transfers off hours or execute immediately.
Quickly identify and remediate issues without contacting
IBM Support through detailed error messages.
Domino Onboarding Manager
IBM Connections Cloud Features and Benefits
Digital Technologies Change the Way We Work and Live
Productivity increase1
of the world's population
have a mobile device2
of CIOs indicate that Cloud
is one of their Top 5
Priorities3
Competitive
advantage4
Sources - 1: McKinsey Global Institute, July 2012 - "The Social Economy: Unlocking Value and Productivity Through Social Technologies.“; 2: Mashable study, July 2012 – “75% of World Has Access to Mobile Phones”, 3:
IBM Institute for Business Value, May 2011 - "The Essential CIO: Insights from the Global Chief Information Officer Study"; 4: IBM Institute for Business Value, October 2012 - “Analytics: The real-world use of big data, How
innovative enterprises extract value from uncertain data”
IBM Connections Cloud
IB M V e rs e
http://www.ibmcloud.com/social
IBM Connections Cloud - Offering Plans
Connections Cloud S1
IBM Verse, email, calendar, files and filesync, desktop connectors, viewers, inline document editing, profiles, activities,
communities, status updates, activity stream, media gallery, chat with voice and video, meetings, blogs, wikis, ideation,
social contacts, no charge external collaboration, no-charge native mobile apps
​
IBM Verse
​
Email, calendar, files and filesync, desktop connectors, viewers, profiles, chat, social contacts, no charge external
collaboration, no-charge native mobile apps
Connections Files on Cloud
​
Files and filesync, desktop connectors, viewers, profiles, social contacts, no charge external collaboration, no-charge
Add Ons: Docs, Additional Storage
native mobile apps
​Individual Services can be acquired a la carte
IBM Connections Cloud - Offerings
Lead Offerings
Stand-Alone Services
IBM Verse
Notes
50 GB mailbox
Files + Profiles + File Activity stream
30 GB File Storage
Basic Chat w/o AV
Native Mobile clients
Everything in Notes Entry + desktop
client, 50 GB mailbox, Basic chat
Notes Entry
Web mail, calendar, contacts,
Available add-ons: IBM Docs, Mail
Archive, Additional Storage, Audio
Meetings
Service Add-ons
IBM Docs
Archive Essentials
Traveler for Notes
App and screen share, native mobile
apps, Video, VoIP, IM
Additional Storage
S1 (Advanced)
Connections Social
Everything in Standard + SC Notes +
Verse + Traveler + Docs
Available add-ons: Archive, Audio,
additional storage
S2 - (Standard)
Files, viewers, profiles, activities,
communities, dashboard, blogs, wikis,
IM, e-form surveys, native mobile
apps – 1 TB File Storage
VOIP
 PSTN Toll
 PSTN Toll Free
Connections Files
Files, Profiles, Mobile, file sync,
desktop plug-ins, 1 TB storage
From Partner
Chat
Actiance Vantage
for Social and ST
Connections + Meetings + IM with
A/V + Mobile apps
Available add-ons: IBM Docs,
Storage, Meetings Audio Services
Meetings Audio
Enterprise grade real-time messaging
with A/V
IBM – Cloud Leader
IDC names IBM the worldwide market
share leader in enterprise social
software for the fifth consecutive year1
IBM is in the leader quadrant for 5
years in a row in the Gartner Magic
Quadrant for Social Software in the
Workplace, September 20132
“IBM has long been considered a thought leader in the area of social business software, and have steadily developed their on-premises and cloudbased enterprise social networking suite as the market has evolved. IBM also has a strong list of implementation partners.” - Ovum3
Sources – 1: IDC Worldwide Semiannual Software Tracker, 2H 2013; 2: Gartner Magic Quadrant for Social Software in the Workplace, September 2013;
3: Ovum Decision Matrix: Selecting an Enterprise Social Networking Product, 2014, By Richard Edwards, January 30, 2014
IBM Connections Cloud - Forrester
IBM was cited as a leader
in The Forrester WaveTM for
Enterprise Social Platforms
#1
​
Q2 2014
IBM was cited as a leader
in The Forrester WaveTM for
Cloud Strategies of Online
Collaboration Software Vendors
​
The Forrester Wave: Cloud
Strategies of Online
Collaboration Software
Vendors, 3Q 2012, Forrester
Research Inc, Aug 2012
Q3 2012
IBM was cited as a leader
in The Forrester WaveTM for
File Sync and Share Platforms
​
July 2013
IBM was cited as a leader in
The Forrester WaveTM for
Web Conferencing in cloud
The Forrester Wave: Enterprise
Social Platforms Q2 2014.
Forrester Research June 2014
Q3 2013
http://www-03.ibm.com/press/us/en/pressrelease/40875.wss
​
The Forrester Wave is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave are trademarks of Forrester Research, Inc. The Forrester Wave is a graphical representation
of Forrester's call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service
depicted in the Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change.
IBM – Cloud Leader
 2011 – Cloud designated as one of 4 growth plays




in IBM’s Financial Roadmap
2014 – $2B Acquisition of Softlayer
2014 – IBM invests 1.2B into cloud expansion
launches Cloud Marketplace and Bluemix
Jan 2015
‒ Cloud Revenue of $7B
‒ More than 100 SaaS
‒ 1560 Cloud Patents
‒ Over 30,000 Cloud Patents
‒ New Cloud Operating Division
Since 2007, 17 acquisitions to accelerate Cloud
IBM – Cloud Leader
IBM
​

Sharp and Vibrant User
Experience based on IBM Design
Thinking

Powerful Native App Strategy for
Mobile

Secure & Simple​ Extranet
Collaboration Model

Security by Design, Built for
Business

Built on Open Standards

OnPrem and Cloud Co-Existance

You know where your data resides
GOOGLE
MICROSOFT
​
​
 Lacking Integrated Web
UI
 Newly Acquired Mobile
Mail Capabilities, Security
& Privacy Concerns Exist
 Complex Extranet
Collaboration Model
Requiring AD Integration
 Software + Services
Model
 Proprietary Development
 Lackluster User
Experience
 Google Apps Mobile
Strategy Leverages Links
and Not Native Apps
 Terms of use for Google
Apps bring user and data
privacy into question
 Data is Stored
Unencrypted
 One Size Fits All
 Data Stored across Geos
or Regions
​
Enterprise Social Software Market Landscape
Mail
​
Files
​
Social
​
Chat
​
Audio
​
​Video
Mobile
​
Enterprise Social Software Market Landscape
Mail
​
​
Files
​
Social
​
Collaboration
Chat
​
Audio
​
​Video
Mobile
​
​
Mail Comparison
IBM Connections Cloud
  Desktop
Notes
application
included
Flexible User
Access
- Rich, Web,
Mobile with
 Connections
Consistent UserCloud
Experience
across
clients
Notes
plan
 Mail file templates can be customized
  Mail
file templates
can
customized
Integrated
User Profiles
withbe
Report-to-Chain
Integrated
File Storage
  Rich
and web
clients are similar – low
 Integrated Analytics
curve& Anti-spam
 learning
Active Anti-virus
​
Microsoft 365
 Outlook desktop application only available with
Premium, Midsize, or E3 plans
 Outlook client not customizable
 Outlook Web Access is quite different from
Outlook client
 User Profiles Not Well Integrated
Mail Comparison
​
IBM Connections Cloud






Flexible User Access - Rich, Web, Mobile
Optimized for all modern browsers
Mail file templates can be customized
Integrated User Profiles with Report-to-Chain
Integrated Analytics
Built for Business!
Google Apps
No desktop client provided
Optimized for Chrome
Customization is limited to a logo
Unable to sort messages
Email Threading is hard to follow
No reminder flagging
Based on comsumer grade gmail
Mail that understands you
Less clutter, more clarity
Connecting me to we
… At the Dashboard Level
S ingle pe rs ona lize d s pa c e fr my e ntire
w ork da y
… with Focus, Find, Me to We
Me t o We
F oc u s
F in d
Me t o We
F oc u s
F oc u
s
F in d
Me t o
We &
F oc u s
… at the mobility level
… and all the other social destinations
What we’re hearing from our customers…
“Reinventing email is no small task given its ubiquitous role in our day-to-day lives. IBM has
taken a radically different approach by focusing on people, not the inbox. IBM has
created something altogether new that we expect will significantly improve our teams’
productivity and collaborative culture.”
Allianz Suisse
Robert Spaltenstein | Head of Groupware
“Wow, this is what
we’ve been waiting
for! The new layout
is perfect.”
Saxion University
Remco Angioni
“We expect
IBM Verse will significantly
enhance our way of global
collaboration and therefore
increase the productivity
of our global organization.”
“IBM Verse is absolutely
going to help my team focus
on the most important
messages and people. The
ability to reduce email clutter
will bring clarity and focus
to most everything we do on
a daily basis.”
Sika
Edwin Meier |
CIO deputy
DAI
Steve Mullen | Director
…and from our Business Partners
“IBM verse is a game changer in the way people collaborate. It is really about the
people and not about the messages. We need to get out of our inboxes and back to
what really matters, doing business. Email is not our job!”
Doug Morrison
Rock Team
“We were blown away by
the capabilities and design
of IBM Verse. IBM has taken
the pain out of email, making
email work for you. Our
clients, current and future,
are going to love this.”
Michelle Moskowitz,
Colossal
“IBM Verse is a great leap
forward for end users, but what
I am excited about most is the
possibilities for service providers
like us. The integration with IBM
Bluemix and the Watson
platform allows for a new,
exciting generation of
extensibility.”
John Head, PSC Group
“This is the first time a solution has
truly expanded across all of the
CAMSS pillars. Verse will allow
BPs to easily add new practices to
their business and ultimately grow
revenue and profit for their firms.
In addition, the solution’s features
and experience, will surely quiet the
IBM critics who claim IBM is no
longer cool.”
Brittany Allemann, Avnet
​
Enterprise Social Software Market Landscape
Mail
​
Files
​
Social
​
​ Collaboration
Chat
​
Audio
​
​Video
Mobile
​
New Enterprise File Sync and Share Offering
IBM Connections Files on Cloud
For organizations looking for secure ways to easily and
safely share files internally / externally and synchronize
documents across various devices
1TB storage for My Files
2GB file size
Secure Mobile client
Desktop Plug-ins
Sync on Mac, Windows, and Mobile
Find people and connect with Profiles
Work anytime, anywhere, even offline
​
Mail Comparison
IBM Connections Cloud
 Connections Files tightly integrates with
‒ IBM Verse
‒ Status Updates
 Desktop
Notes application included with
‒ Web Meetings
Connections
‒ Wiki Pages Cloud Notes plan
‒ Activities
 Mail
file templates can be customized
‒ Forum Posts
 Rich
and
web clients are similar – low
‒ Blog
Posts
‒ Ideationcurve
Blogs
learning
‒ Communities
​
Microsoft 365
 In order to add a file from your document library to
a wiki page, blog, post, etc.. You have to take the
following steps:
‒ Navigate to the document library
‒ Right click on the file and copy the URL
‒ Go to the post and insert a link with the URL
you copied
 For Web meetings you have to first download the
file to your local disk and then upload it to Lync
​
Mail Comparison
IBM Connections Cloud
 Easily determine what files you have shared and
which are shared with you
Easily seeNotes
who hasapplication
viewed or downloaded
file
  Desktop
includedthe
with
 Securely share files with external collaborators
Cloud
Notes
planReader
 Connections
File Access Control
- Private,
Editor,
All filefile
versioning
Maintained
  Mail
templates
can be customized
 Social interactions such as comment, like, tag files
  Rich
web
clientsforare
similar – low
Files and
can be
encrypted
security
 learning
IBM Docs curve
real time co-editing
​
Microsoft 365
 Can only see which files are shared with you
 Unable to see who has downloaded your files
 Unable to add comments to files, tag files, like files
unless you have an Enterprise account and enable
Yammer
​
Mail Comparison
IBM Connections Cloud
 Dedicated plug-in provides you with direct access to
files from Windows and Mac
Files are visible
using
the same views
that are
in
  Desktop
Notes
application
included
with
Connections Cloud
Notes plan
 Connections
View personal Cloud
and organization
files
File synchronization
Mobile and
  Mail
file templatesbetween
can beDesktop,
customized
the Cloud
  Rich
and web
clients
are
– low
Integrated
Connectors
with
MSsimilar
Office and
Outlook
learning curve
​
Microsoft 365
 Files are accessed via WebDAV in Windows
Explorer
 Process requires the user to map the drive using a
URL as well as to enable protected zones so as to
avoid an authentication error
 Users have to know how to navigate to the file in
the path
​
Enterprise Social Software Market Landscape
Mail
​
Files
​
Social
​
​
Collaboration
Chat
​
Audio
​
​Video
Mobile
​
Social Collaboration Comparison
IBM Connections Cloud​
​
• Widgets and dedicated clients for Traveler on Android. Easier
to support when all devices have a consistent experience
Social Collaboration Comparison
Microsoft Office 365​
​​
• Widgets and dedicated clients for Traveler on Android. Easier to
support when all devices have a consistent experience
​
Social Collaboration Comparison
Google Apps​
​​
• Widgets and dedicated clients for Traveler on Android. Easier to
support when all devices have a consistent experience
​
Enterprise Social Software Market Landscape
Mail
​
Files
​
Social
​
Collaboration
Chat
​
​
Audio
​
​Video
Mobile
​
IBM Connections Chat Cloud
Who needs this offering ?
Looking for a cloud-based chat solution – with mobile - for all your
Contact list, presence, instant messaging
(chat) & one-to-one audio-video
Access through the Notes client, stand-alone
client or mobile app. (Android or iOS) and
the browser
Microsoft plug-in for presence integration
into Outlook and Office
employees, without investing in IT ?
Want to transition chat from Sametime on-premises ?
Want to use audio-video calling without managing an A/V
infrastructure ?
Already using Connections Cloud and want to "bridge the gap" to
allow ALL users to chat together ?
Interested in extranet collaboration with partners, contractors, etc.
outside of the firewall ?
Want to integrate with telephony with client plug-ins
Chat Comparison
​
​
 Tight integration with Sametime presence awareness
and full buddy list visible
 View Connections status updates in a tab – saves you
 Desktop
Notes
application
from having
to launch
a browser included with
 Connections
Cloud Notes
plan
People-centric discovery
via a rich
business card with
social links
  Mail
file templates can be customized
Embedded experiences (using industry standard
OpenSocial)
reduce
context
 Rich
and web
clients
areswitching
similar – low
 Chat is available both through Rich Client Applications
learning
curve
across desktop and mobile devices and as a browser app
Microsoft 365
 No presence indicators in the inbox, must open
an email to see presence
 Only favorites visible in chat list
 Very basic contact card
 Social integration is limited to Facebook and
LinkedIn - Neither are Corporate Sponsored
Services
 Users must install Lync client desktops, which
may raise deployment concerns in locked down
environments
Chat Comparison
​
IBM Connections Cloud






Send Files directly through Chat (any format)
Anti-viris File transfer active scanning​
point to point Voice and Video calling
Screen Capture​ with annotation tools
Integrated in-context with awareness
Rich Client, Mobile and Web​
​
Google Apps
 Google Talk has become a Hangout
Google
Talk has
become
Hangout
Chat searche
includes
publica profiles
of consumers
Chat
searche
includes
public
profiles
ofto Point
​Hangouts is a hybrid concept between Point
consumers
chat and Group chat
​HLimited
angouts
a users
hybrid concept between Point to
to is
150
chat
and
Group
chatPhoto (JPG, GIF,
Point
Send File is limited
to Send
Limited
to Not
150very
users
or PNG).
useful
Not integrated
in-context​
Send
File is limited
to Send Photo (JPG, GIF, or
PNG). Not very useful
Not integrated in-context​
​
Enterprise Social Software Market Landscape
Mail
​
Files
​
Social
​
Collaboration
Chat
​
Audio
​
​Video
​
Mobile
​
Meetings
Switch between
panels using the
navigation ribbon =
more space in the
content area
The “Meeting
Stream” displays
various types of
events to let you
know what's
happening
Filter to customize what
you want to see
Start, join, or mute
audio-conferences
Use presenter tools to
page through, point to,
or highlight information.
Meetings” on a mobile device (tablet or phone)
 Full capabilities for hosting a
meeting: share slides, take
notes, draw on content, assign Take control, share,
permissions, record meetings,
download content
create reports, etc.
 Automatically join a meeting or
an audio conference from your
calendar
 Integration with Connections for
files and profile information
Capture of action items &
minutes in real-time
Manage the
meeting
Annotate shared
content with others
Remote control
into a desktop !
Preview slides
independently
Extend meetings with integrated Audio-Conferencing
 Quality calls
‒ Built on private network
 Global access
VoIP Service
Calls from your PC
Toll-Free Calling
Domestic or International toll-free
calling from a phone handset
Toll Calling
Domestic or International toll
calling from a phone handset
‒ 120+ global toll and toll-free access
options in 50 countries
 Global support: *0
‒ 32 countries and 18 languages
 Scale:
‒ Up to 200 audio-conference
attendees per meeting
 Easy to use:
‒ Audio-conferencing controls are
integrated into the meeting
‒ Built-in reporting
Audio / Video & Meetings Comparison
​
IBM Connections Cloud







Security is based on Opt-In model
​W eb Meeting supports up to 1,000 users for Webinars
Application Sharing / Desktop Sharing
Presentation Mode
PSTN and VoiP integration​
File Sharing
Tightly in​tegrated file library
​
 Security is wide open
Google
Talk has become a Hangout
VoiP only​
Chat
includes public profiles of
Up tosearche
150 users
consumers
10 Video limit
​Hangouts is a hybrid concept between Point to
Point chat and Group chat
Limited to 150 users
Send File is limited to Send Photo (JPG, GIF, or
PNG). Not very useful
Not integrated in-context​
​
Enterprise Social Software Market Landscape
Mail
​
Files
​
Social
​
Collaboration
Chat
​
Audio
​
​Video
​
Mobile
​
​
Mobile Comparison
IBM Connections Cloud
 Email, Attachments, Calendar, Contacts (lookup)
  Desktop
Notes application included with
Connections
 Connections
Status Updates,Cloud
- Files, Notes
- Blogs,plan
- Wiki, -Forums Events, - Media Galary, - File Sync
  Mail
file templates
can be customized
Federated
Identity via SAML
Encryption​
  Rich
and web clients are similar – low
 MDM / MAM ​- Integrated with leading vendors
learning
curve
MobileProtect, Moible Iron, Airwatch
​
Microsoft 365
 Yammer Mobile App mainly displays status updates
and private messages.
 Yammer does not allow access to files, wiki pages
etc. You cannot view file attachments in status
updates
 Not all Android devices support EAS out of the box
 Acompli simply rebranded
 MDM / MAM is very basic
Audio / Video & Meetings Comparison
​
​







Web Meetings
Host and/or Join from mobile or tablet
Mobile Chat
Audio
Video
Federated Identiy via SAML​
MDM / MAM ​- Integrated with leading vendors
MobileProtect, Moible Iron, Airwatch
Google Apps

Standalone apps for Gmail and Calendar for Android – no consolidated
mail box
 Standalone Gmail app for iOS
The non-standard
Exchange
ActiveSync
implementation employed
Google
Talk has
become
a Hangout
by Google leads to some issues for iOS/Windows Phone users:
Chat
searche
includes
public
profiles
‒ iOS
users frequently
get an invalid
password
prompt of
‒
By
default
when
users
delete
an
email
it
is
archived,
not sent to
consumers
the trash
​Hangouts
is email
a hybrid
concept
between
Point
‒ Deleting an
from a folder
simply removes
the label,
the to
Pointmessage
chat and
Group chat
is not deleted
‒ Editing
is not supported
Limited
toemail
150drafts
users
‒ Comments in calendar invitations are not synced
Send
File
is limited
Photo (JPG, GIF, or
‒ Only
3 email
addresses to
are Send
supported
PNG). Not very useful
Not integrated in-context​
Summary
 IBM Delivers a Fully Integrated, Modern Social Business Platform
 New IBM Verse #NewWayToWork
 IBM Design Thinking implementing an Easy to Use Experience
 Securely Collaborate Internally & Externally Effortlessly
 Hybrid Deployment options
 Adopt cloud at your own pace
 Rich Mobile experience
‒
Email, Calendar, Contacts
‒ Connections
‒ Chat & Meetings with Audio/Video
 Build for Business
‒
Security, Privacy, Reliability, Availability, Scaleability,
‒ No data mining, No advertising
Resources & Information
 IBM Cloud
https://ibm.biz/BdE6rq
 IBM Security
https://ibm.biz/BdE6rP
 IBM Security Services – Security & Governance
https://ibm.biz/BdE6rM
 IBM Connections Cloud
https://ibm.biz/BdE6rS
 IBM Softlayer
https://ibm.biz/BdE6rK
Notices and Disclaimers
Copyright © 2015 by International Business Machines Corporation (IBM). No part of this document may be reproduced or transmitted in any form without written
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