IBM China/Hong Kong Limited

IBM China/Hong Kong Limited
Network Operation Center (NOC) Systems Services Representative:
Major Duties:
Provides daily operation support to IBM Cloud Service offerings
Executes software changes according to technical procedure
Perform monitoring, health check to ensure service availability
Support both cloud applications and infrastructure
Interface with local and global developers and support teams
Co-ordinate critical problem resolution
Provide 12 hour shift duty support (in average 40 work hours per week, do not have
over night shifts)
Candidate should possess the following qualifications, skills:
University degree/ Associate Degree / High Diploma in Information Technology related
Knowledge in Linux/UNIX, Windows, Virtual Machines
Knowledge and experience with system administration/operations in Linux, Domino,
MTA, Networking (VPN, remote access) an advantage
Ability to converse (oral and writing) in English
Customer oriented with good communications skill and interpersonal skill
Fast learner, responsible, flexible, and multi-tasking
Knowledge or experience with Incident Management, Problem Management or Change
Management process a plus
Working location: Cyberport
Remuneration Package:
Basic Salary : HK$13,000+
On shift duty allowance
Annual Leave: 7 days
Gratuity: 1.5 months or 10% of total contract sum upon completion of the full contract
Interested parties please send full CV to Ms. Foo at [email protected]
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