Implementing Corporate Portfolio Management - the Met Office journey so far Karen Dutton – Managing Resources and Priorities Process Owner Nina Hartley - Managing Resources and Priorities Process Manager © Crown copyright Met Office Today’s Presentation • Introduction to the Met Office • Understanding Our Situation • Why “Corporate Portfolio Management”? • How are we implementing our corporate portfolio • Governance and assurance considerations • Key lessons so far © Crown copyright Met Office Introduction to the Met Office © Crown copyright Met Office Basic facts Turnover ~£208m (approx 16% Commercial) People ~2000 Staff ~1400 at Exeter HQ Locations ~50 manned locations ~Many more unmanned observing sites ~inc 5 permanent and 2 Mobile Met Unit overseas sites Working areas 37% Forecasting & Observations 28% Science & Research 16% Technology (IT) 12% Commercial and Government Business 7% Corporate Services © Crown copyright Met Office Providing Accurate Forecasts © Crown copyright Met Office Super computer IBM Power 7 Technology • Water cooled • Up to 1200 trillion calculations per second © Crown copyright Met Office Communicating the forecast © Crown copyright Met Office We provide services for… © Crown copyright Met Office Understanding our Situation © Crown copyright Met Office Supply Demand © Crown copyright Met Office RECOGNISE THIS SITUATION? WITHOUT Good stuff © Crown copyright Met Office Why “Corporate Portfolio Management”? © Crown copyright Met Office Work the problem, people! © Crown copyright Met Office Backlog & slippage STRATEGY CUSTOMER Demand Management Translation Into Financial Forecast Resource Planning & Management Cross-Org Impact Analysis Macro Planning & Scheduling Prioritisation CUSTOMER STRATEGY © Crown copyright Met Office Not a single square peg needing to fit into a round hole! © Crown copyright Met Office Backlog & slippage STRATEGY CUSTOMER Demand Management Translation Into Financial Forecast Resource Planning & Management Cross-Org Impact Analysis Macro Planning & Scheduling Prioritisation CUSTOMER STRATEGY © Crown copyright Met Office Aims • To design, develop, implement, embed and manage a corporate process for resource management and prioritization, which empowers people to take action within appropriate “boundaries”. • To give managers (at all levels) the right tools and skills to manage resources, prioritize and feel empowered to act more quickly. • To move to a more continuous cycle planning model. • To only have ONE of anything. That could be that a process, tool, database, definition of unit etc. © Crown copyright Met Office Benefits Benefits • Improved decision making at all levels of the organization in terms of: • Prioritization can be done effectively and accurately at all management levels within boundaries, with confidence • Better alignment of activities so we focus on doing the RIGHT THINGS • Impact of changes to the plan can be seen, understood and explained in context, so we can continue to do the RIGHT THINGS. • More time spent ensuring delivery of the RIGHT THINGS. © Crown copyright Met Office Benefits • Quicker interventions to identify and rectify issues • Better business performance 1 through more effective resource deployment. • Increased efficiency through single data sources and unified management reporting. How are we implementing our corporate portfolio © Crown copyright Met Office What are Process Streams? Corporate Plan MUST DO HOW WE DO IT Good practice © Crown copyright Met Office Process Streams Business Rules Processes, Procedures and Instructions Professional Guidance Principles & Which Means That statements User Journeys © Crown copyright Met Office The ONE Initiative The feedback heard in many a conversation is that we are too siloed, so what are we going to do about it? • A way of delivering efficiencies – only have ONE of anything – a system, process, method. • A way of thinking – think ONE, one organisation, one BIG team, one business • A way of joining things up – ONEness, one thing relates to another and by understanding this and joining them together, we can be more effective, less siloed (perhaps) © Crown copyright Met Office Progress has been made... • The process is written and published • The Macro Plan is being constructed • The language of the business is starting to change slowly • Single Sources of Truth/Single Versions of Truth • “this Portfolio Management stuff” (better than nothing) • Recognition that Resource Management is different to Financial Management and you have to consider both to be effective. • Awareness of the importance of rationalised, standardised and visible management information & data is rising (slowly)... © Crown copyright Met Office Key lessons so far © Crown copyright Met Office Words of wisdom • Writing a process is easy, change is difficult. • Rationalising 25 years of organic growth in data and management information is like a doing a Chinese puzzle. • There is a significant difference between doing what is right and what is easy. • Persistence is not futile, it’s necessary © Crown copyright Met Office The journey continues… © Crown copyright Met Office