Prepping For The Internet Of…Well, Everything! A new role for Marketing Bob Siegel Senior Innovator Verizon Telematics Robert.siegel@verizon.com Twitter: Ideativeguy PTEXXXXX XX/13 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 1 True story of the benefits of the IoE Only 25 minutes in the shop! = IOE Success But 32 minutes travel to and from the shop = IOE Opportunity Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 2 Telematics = The Internet of Everything for your vehicle Telematics is Services and Data Your car is central to your life and to the IoE Concierge, Diagnostics and Maintenance, Infotainment, Safety, Communications, Navigation/Traffic/Parking Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 3 The possibilities: Everything!!! Family tracker School bus tracker School monitor Traffic Child tracking Baby Monitor News Home Monitoring/Alarm Shopping Plant Shopping with friends (online) Safety/Security Equipment Transport Remote family gathering Comm/Info Industrial Resources Data All Screen/Speakers / Controllers Entertainment/ Gaming Connected Lifestyle At Home IoE Communications Homework helper Monitoring/controlling Concierge Services Industries Hotel/Restuarant booking Support Sprinkler Home Management Visitor greeting Order food for pickup Updates/Fixes Use management Medical monitoring Health Utilities Concierge Activities Exercise Not at Home/ Mobile Billing Door locks/windows open Sleep Work Appliances Heart rate Entertainment Driving Weather HVAC Sync to home Fuel pricing Dynamic routing Traffic Location based, Errand reminders Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 4 Healthier, Wealthier, Happier • Healthcare – Robots in us – sending info out and treating from within – Tracking health outside the hospital or docs office – Movement, sleep, fitness, integrated into our whole lives • Connected workplace – Office anywhere, connection anywhere – Lone worker tracking and monitoring – Productivity tools, robots, monitoring devices • Connected home – Chores – cleaning, preparing meals, washing clothes, painting, gutters – Taking care of children, pets, elderly and infirm – Making us more fit and healthy – Managing our time, relationships, activities Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 5 Overpromising? Creating a bubble? • The Economist - Jan 2014: 20 Billion -50 Billion connections by 2020 • But….. Today most connected devices = phones, tablets, PCs Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 6 Who would pay for that!?! Hey Toaster, need Help with that toast? Really!?!?!? Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 7 Get the Fundamentals right Know your customer better than ever Be the Bridge between the customer & techs Focus on Privacy, Security, and the perception of privacy and security Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 8 Not the most feature rich, highest tech Easiest to Use Design Emotion Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 9 Teach your customers well Marketers are teachers Learn to Use Need Aware Buy Maintain or re-buy Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 10