Mobile Unified Communications
Client and Docking Station
Verizon Wireless – Business Solutions Group
11/16/2011
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
Mobile UC Client & Docking Station
Mobile Unified Communications Client
and Docking Station
• Enables Business Telephony Features when Mobile or at a desk
• Provides Business and Personal Identities on one mobile device
• Interoperable with the customer’s existing IP PBX with no added
investment (Avaya and Cisco)
• Alternative to traditional IP office phone while in the office
• Least Cost Call Routing,
mobile or fixed
• Targeted to Mobile
Enterprise User
• Built for Verizon Wireless
Android Smartphones
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
2
Mobile UC Key Elements
The Mobile UC solution is comprised of 5 key elements.
1) Verizon Wireless Android Smartphone (v 2.2 or higher)
–
Corporate or Personal Liable Device
2) Vz Wireless Mobile UC Client
– Downloaded from VCAST Apps storefront
– $7 Monthly Recurring Charge on Vz Wireless bill
3) Vz Wireless Mobile UC Docking Station accessory
– Universal design for all Android Smartphone's
– MSRP $125
4) Vz Wireless Mobile UC configuration tool
– For IT Administrators
5) Enterprise PBX
– Cisco Unified Communications Manager 6.1.4 & above
– Avaya - Communication Manager 5.2 and above
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
3
Mobile UC Client: Dual Identities
The Mobile UC Client allows you to have “dual identities”, a business
and personal identity, on the same Android device.
Business Identity Mode:
Personal Identity Mode:
• Your Mobile phone
functions as your desk
phone
• Use your smartphone just
as you normally would for
personal calls
• Calls register on Caller ID
with your business
information
• Keep personal calls and
voicemails separate from
business calls
• Calls are routed to the
business-specific mailbox
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
4
Mobile UC – PBX Features enabled
Enterprise Business Telephone Features
available via the client:
• Make/Receive Calls (Answer/Dial)
• Mute/Hold
• Transfer/Forward
• Multi-Party Conferencing
• Extension Dialing
• Do Not Disturb
• Simultaneous Ring
• Call Waiting
• Multiple Line Appearances
• Least Cost Routing
• Corporate Directory Access
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
5
Mobile UC Client and Docking Station
To maximize the benefits of the Mobile UC Client, couple it with the
Docking Station accessory.
• Resembles a traditional office
IP desk phone and offers similar
features
• Employees simply dock their
Android smartphone into the
docking cradle with micro USB
• Once docked, the Mobile UC
application registers to the PBX,
and offers a number of traditional
voice calling features
• Uses least cost wireline service
through the IP PBX, saving
wireless minutes for when mobile
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
6
Mobile UC Client and Docking Station
The Docking Station provides capabilities comparable to an IP
Telephone and valuable features in support of the mobile solution.
• Dock or Undock during a call to
continue a conversation
• Dock into any station around the office
for easy access or hoteling
• Access corporate directory
• Charge your smartphone
• Eliminate wireless minutes
• Provide traditional desk phone features
such as:
– Speakerphone, handset, headset
– Dial pad, Do Not Disturb, Voicemail,
Contacts
– Dual Ethernet ports to connect PC
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
7
Mobile UC Configuration Tool
Configure, Administer, and Manage the Mobile UC Client with the
configuration tool.
• Simplifies integration of MUC Client in
existing infrastructure
• Configuration Tool is free download for
the Enterprise IT manager
• Configure each user client from a
central PC
• Creates Mobile UC Configuration file
specific to the end users IP PBX
identity
• IT Administrator distributes a Config file
via email or TFTP to the target user
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
8
Mobile UC Cost Savings
The Mobile UC Client and Docking Station can directly impact your
budget and gain efficiencies to your bottom line.
• Reduce costs for calls:
– Docked devices use VoIP instead of
wireless airtime
– Undocked devices take advantage of
Least Cost Routing for international and
intercompany calls
• Affordable monthly subscription fee for
easily downloaded Mobile UC client
•
$7 per user/month
• One-time, low-cost Desk Dock
purchase costs considerably less than
traditional desk phones
• $125 one-time price, compared to
typical average for IP phones of
comparable features >$200
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
9
Mobile UC
Network Diagram
Enterprise
Network
1. Incoming Voice
PSTN
IP PBX
2. Voice Call Transmitted over Ix
3. Voice Call Transmitted
over Corporate Ethernet
Using SIP
Verizon Wireless
1x/EVDO
Ethernet
2
Mode 1
Mobile Client
(undocked)
3
Mode 2
Mobile Client
(docked)
Intelligent Mobile UC client
1
1. Mobile UC docking station provides Ethernet /IP connectivity to Enterprise LAN infrastructure and provides office phone experience for a mobile user
2. Mobile UC client, when undocked, enables mobile device to make personal/business calls from the mobile network (dual identities – mobile (MDN) & business (DID))
3. Mobile UC client, when docked, enables mobile device to function as an office phone with leading PBX features available from Enterprise PBX
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
10
Mobile UC Summary
Mobile Unified Communications Client and Docking Station
Fixed-Mobile Convergence
Mobile Desk Phone Features
Least Cost Routing
Dual Identities / One Device
Seamless Integration
Easy to Manage
A Complete Solution, from Verizon Wireless
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
11