Home Fusion GTM WBV

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Home Fusion GTM WBV
Home Fusion
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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What is HomeFusion Broadband?
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
2
Why create HomeFusion?
• High Speed Internet where it was previously not available
• A connection that runs over Verizon Wireless’ reliable 4G LTE
network
• Flexible in-home connectivity options
• Professional installation and service
• Support at your local Verizon Wireless retail store
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
3
Equipment And Plan Cost
Home Fusion Equipment Cost - FREE with 2 yr agreement
50% more data for your first 2 bill cycles!
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
4
HomeFusion Broadband Need To Know’s
The HomeFusion Broadband solution is permanently installed by a
team of professional installers. There are several customer touch
points throughout the activation process that are explained to
customers at the point of sale to set appropriate expectations.
• Customer will not leave the store with any equipment.
• Installation is scheduled at point of sale.
• Installer calls a day before installation to confirm the appointment, as well as, the
day of installation to provide an estimated time of arrival.
• Retail store representatives call the customer after installation to ensure
satisfaction and are available for support post installation.
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
5
HomeFusion Broadband Need To Know’s
HomeFusion installation Frequently Asked Questions:
Where on my home will the Cantenna be installed?
• ‘Cantenna’ is installed on a corner of the home, no higher than the second floor.
• Installer performs a signal strength inspection at the location of install to ensure that
the device will offer consistent reliable performance prior to install.
How long will the installers be at my home?
• Installation take approximately 2 hours
Can I have the HomeFusion installed at my apartment?
• Currently only installing on Single Family Homes, Townhouses, and Condos (only 1st
and 2nd floor). We are not currently installing on apartment buildings, Business/Office
buildings, or Condos 3rd floor and above.
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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Home Fusion Parts
Cantenna
Mounting Bracket
Power Inserter
Home Router
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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Cantenna
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
8
Bottom of Cantenna
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
9
Front of the Router
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
10
Router indicator lights
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
11
Back of the Router
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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Router Plugs
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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Greeting the Customer
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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Locating where the Router will be installed
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
15
Finding Signal
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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Finished Install
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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Local Store Support
Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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