Home Fusion GTM WBV Home Fusion Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 1 What is HomeFusion Broadband? Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 2 Why create HomeFusion? • High Speed Internet where it was previously not available • A connection that runs over Verizon Wireless’ reliable 4G LTE network • Flexible in-home connectivity options • Professional installation and service • Support at your local Verizon Wireless retail store Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 3 Equipment And Plan Cost Home Fusion Equipment Cost - FREE with 2 yr agreement 50% more data for your first 2 bill cycles! Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 4 HomeFusion Broadband Need To Know’s The HomeFusion Broadband solution is permanently installed by a team of professional installers. There are several customer touch points throughout the activation process that are explained to customers at the point of sale to set appropriate expectations. • Customer will not leave the store with any equipment. • Installation is scheduled at point of sale. • Installer calls a day before installation to confirm the appointment, as well as, the day of installation to provide an estimated time of arrival. • Retail store representatives call the customer after installation to ensure satisfaction and are available for support post installation. Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 5 HomeFusion Broadband Need To Know’s HomeFusion installation Frequently Asked Questions: Where on my home will the Cantenna be installed? • ‘Cantenna’ is installed on a corner of the home, no higher than the second floor. • Installer performs a signal strength inspection at the location of install to ensure that the device will offer consistent reliable performance prior to install. How long will the installers be at my home? • Installation take approximately 2 hours Can I have the HomeFusion installed at my apartment? • Currently only installing on Single Family Homes, Townhouses, and Condos (only 1st and 2nd floor). We are not currently installing on apartment buildings, Business/Office buildings, or Condos 3rd floor and above. Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 6 Home Fusion Parts Cantenna Mounting Bracket Power Inserter Home Router Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 7 Cantenna Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 8 Bottom of Cantenna Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 9 Front of the Router Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 10 Router indicator lights Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 11 Back of the Router Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 12 Router Plugs Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 13 Greeting the Customer Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 14 Locating where the Router will be installed Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 15 Finding Signal Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 16 Finished Install Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 17 Local Store Support Confidential and proprietary material for authorized Verizon Wireless personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 18