Are you ready for Electrical Safety Testing? A short guide to preparing for safety itesting of electrical and electronic products Alastair McLaughlin TÜV SÜD Product Service TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 1 Who am I? Name Alastair McLaughlin Title: Product Safety Specialist Employer: TÜV SÜD Product Service Experience: Over 20 years experience in compliance management and product testing. Worked for retail suppliers, major children’s product manufacturers and TÜV SÜD Product Service. Telephone: +44 (0)1789 731 155 E-mail: alastair.mclaughlin@tuv-sud.co.uk TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 2 Contents 1 Submitting for Safety Testing Selection of test standards Requesting a quote Safety critical components Hints and tips to minimise failures TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 3 Submitting for Testing Selection of standards • IEC electrical safety standards – EN standards for electrical safety are derived from IEC standard – Similarly many UL standards are derived from IEC – EN and UL standards include group and national differences • Editions of the standard – Harmonised standards in the EU give a presumption of conformity – European Commission’s Official Journal (OJ) lists the current harmonised standards – IEC webstore gives latest editions and amendments of the IEC standards • National differences – Many European Standards impose Special National Conditions (SNCs) – SNCs are mandatory when the product is supplied in those nations TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 4 Submitting for Testing • Regulations, directives and laws tell us products must be safe • Technical standards give the means to prove safety – – – – – IEC 60065 (AV equipment) IEC 60335 (household appliances) IEC 60950 (office and IT equipment) IEC 61010 (lab and control equipment) IEC 62368 (AV and IT equipment) etc (specialist standards for other safety requirements) TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 5 Submitting for Safety Testing Types of Safety Testing There are two approaches to safety testing • Type testing: – A one-off test on a sample of the product. – Does not guarantee future product quality CE marking (for inclusion in technical file) CB Scheme (as basis for obtaining international acceptance & certification) • Product certification: – – – – An ongoing partnership between manufacturer and certification body Initial testing of product Regular factory inspections where the product is made Certification mark permitted on the product – Benefits of certification: Market access Consumer confidence Ongoing production quality Marketing advantage TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 6 Submitting for Safety Testing Preparing in Advance: Design Stage • Ensure design engineers are aware of safety requirements • Seek advice from 3rd parties – Enlist a consultant – Consider a 3rd party design review at an early stage of development Highlight any issues with the design Avoid re-design at a later stage Advice on component and material selection TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 7 Submitting for Safety Testing Preparing in Advance: Design Stage • Select pre-approved components and materials – Reduce testing requirements – Avoid potential failures – Avoid having to change / re-source components – Know your target markets UL and EN standards required for US and EU respectively TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 8 Submitting for Safety Testing • Requesting a Quotation – Know your market Different test requirements for different markets – Provide as much information as possible Product description / Brochures Photos / drawings Define power requirements Specify other facilities required (water, drainage, compressed air etc.) Fan speed control or air conditioning incorporated in the product Timescales required Budget constraints TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 9 Submitting for Safety Testing • Collate documentation before submitting – – – – – – – – – Circuit diagrams & schematics Parts listings Mechanical & exploded drawings Critical component approvals information User and service manuals Rating label drawings List all accessories and parts required to be included with the product Define product families List all production facilities • Ensure that the equipment is suitably configured for testing – – – – Worst case normal load conditions Prepare support equipment loads & cabling Provide clear operating instructions Write test software TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 10 Submitting for Safety Testing • Find out how many samples are required – – – – Complete product Power supplies Fuses, thermal cut-outs and other components Plastic parts • On-site testing can often be the most efficient way of testing – – – – 100% of our engineers attention All your support facilities available Issues can be resolved face to face Fix your problems and clear non-compliances in parallel with the testing TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 11 Submitting for Safety Testing Safety Critical Components & Materials • Which Components are Safety Critical? – Mains components: Mains plugs and cords Appliance couplers Fuse and fuseholders Wiring Power supplies X and Y-capacitors Transformers – Other components: DC-DC converters Fans Enclosure materials Connectors PCB material Thermistors and PTCs TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 12 Submitting for Safety Testing Selection of Materials and Components Must be selected and arranged to perform over the expected life of the equipment without creating any hazard • Compatible – with other materials or chemicals used • Reliable – construction and arrangement – in normal operation and fault conditions • Used within their specified ratings • Approved – to relevant component safety standards TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 13 Submitting for Safety Testing Safety Critical Components & Materials • Component approvals – IEC and EN investigations – Current test certificate / report Note - some certificates have expiry dates – Relevant IEC / EN standard – In English – From a CB, CCA or LVD accredited test laboratory (e.g. TÜV SÜD Product Service, VDE) – Must include all relevant information some certificates are made up of many pages, all should be supplied – If the test certificate does not give all of the required details then a copy of the test report may be required e.g.: power supply units – more detailed information is required – i.e. maximum rated ambient, classification of outputs, method of mains isolation TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 14 Submitting for Safety Testing Safety Critical Components & Materials • Self-declaration may also be accepted – A certificate of conformity (CofC), manufacturer’s declaration – You remain responsible that the component is suitably approved – This will be stated in any test report issued • For a Third Party Certification, self-declaration is NOT acceptable – 3rd party approved components MUST be used – (e.g. TÜV SÜD PS, UL, CB, VDE) • Note: do not rely statements like “designed to meet” or “complies with ENxxxx” – These are NOT evidence of suitable component approvals TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 15 Submitting for Safety Testing Safety Critical Components & Materials • Flammability of Materials – Plastic or non-metallic materials – Compliance may be based on testing, and/or suitable documentary evidence – Applicable standards: UL 94, IEC 60695 – To assess the suitability of the materials, the following information is required: Manufacturer name (eg: GE Plastics, 3M) Name and part number of the material (e.g. Lexan, LX437) Approval body’s file number (e.g. UL E12345) Flammability rating (e.g. V-1, V-2, HB, HF2) Thickness of material used TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 16 Submitting for Safety Testing US / Canadian Investigations • All safety critical components and materials must have current NRTL (Nationally Recognized Test Laboratory) listing or recognition – The following information is required: The name of the company that holds the NRTL approval The type or model number of the component The NRTL file number (e.g. UL E56789) • Obtain a copy of the NRTL approval – From the approval holder, or the manufacturer of the component/part – or from the NRTL’s website TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 17 Submitting for Safety Testing US / Canadian Investigations • Transformers with an insulation Class higher than Class A – NRTL certification requires a NRTL Recognised insulation system (OBJY2) to be employed. – A recognised insulation system is a combination of materials that have been tested together for suitability of use in prolonged high temperature conditions TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 18 Submitting for Safety Testing • UL Power Supply Listing Ratings Model number TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 19 Submitting for Safety Testing • Example of VDE listing Model number Ratings TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 20 Submitting for Safety Testing • CB Certificates – Test report forms part of certificate Ratings Model number Test standard Number of pages TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 21 Submitting for Safety Testing • NRTL Certificates Ratings Model number Test standard Number of pages TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 22 Submitting for Safety Testing On-Line Approvals Links • TÜV SÜD Product Service – https://www.tuev-sued.de/industry_and_consumer_products/certificates – x • ASTA and BEAB – http://www.astabeab.com/buyers.htm • CSA – x – http://directories.csa-international.org/ – x • ENEC – http://www.enec.com/dev/recherche.php?soc=ENEC&s=2 – x • Intertek – http://etlwhidirectory.etlsemko.com/WebClients/ITS/DLP/products.nsf/$$Search?OpenForm – x • ÖVE – http://www.ove.at/puz/reg/form.php – x • UL – http://database.ul.com/cgi-bin/XYV/template/LISEXT/1FRAME/index.htm • VDE – X – http://www.vde.de/VDE_PI_en/Zertifizierungsregister/detailSearch TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 23 Submitting for Safety Testing Hints and Tips • Ensure support is available during testing – Select a nominated technical contact • Attend on first day to assist with set up • Respond to non-compliances as a package • Advise when you are going to send new samples TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 24 Summary Submitting for Safety Testing • Selection of test standards • Requesting a quote • Hints and tips to minimise failures TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 25 Thank you for listening Alastair McLaughlin Product Safety Specialist TÜV SÜD Product Service Tel: +44 (0)1789 731155 alastair.mclaughlin@tuv-sud.co.uk TÜV SÜD Product Service 15-07-15 Customer Day 2015 Slide 26