Liebert Services
For Business-Critical Continuity
Electrical Maintenance Testing and Engineering Services
Emerson Network Power
A Higher Level Of Service Expertise
Emerson Network Power
Liebert® Services
610 Executive Campus Drive
Westerville, Ohio 43082 USA
614 841 6400 Phone
614 841 6405 Fax
EmersonNetworkPower.com
Customer Resolution Center
800 LIEBERT (543 2378)
While every precaution has been taken to ensure accuracy and completeness
in this literature, Emerson Network Power, Liebert Services and Emerson Electric
Co. assume no responsibility, and disclaim all liability for damages resulting
from use of this information or for any errors or omissions. Emerson Network
Power, Liebert Services is a division of Emerson Electric Co.
CS-00164
Printed in USA
Emerson Network Power, Liebert Services
The global leader in enabling Business-Critical Continuity ™
AC Power
Embedded Computing
Outside Plant
Racks & Integrated Cabinets
Connectivity
Embedded Power
Power Switching & Controls
Services
DC Power
Infrastructure Management & Monitoring
Precision Cooling
Surge Protection
Emerson Network Power, Liebert Services and the Emerson Network Power logo are trademarks and service marks of Emerson Electric Co. All other
trademarks are the property of their respective owners. ©2012 Emerson Electric Co.
Emerson Network Power
Electrical Maintenance Testing and Engineering Services
A Higher Level Of Service Expertise
Reliable Power Is Your Facility’s Life Blood
A comprehensive program
of electrical services
helps you identify the root
cause of system availability
problems, avoid costly
Why Emerson?
We Understand Your Many Challenges
Industry Experience
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As long as data centers have existed, Liebert Services has been supporting data center
infrastructure and providing integrated services for mission-critical environments.
Increasing availability expectations
Expanding IT requirements
Moves, changes, and consolidations
Increasing IT power density
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downtime, preempt
emergency repairs, and
System Wide Expertise
maintain a safe operating
environment. Liebert Services offers a full range of
Nobody understands Liebert power equipment, precision cooling units and electrical infrastructure
better than the experts at Liebert Services.
electrical maintenance testing and engineering
• OEM experience in both power and cooling systems
• Customer Engineers (CEs) participate in rigorous training programs and average
over 800 hours of training
• Technical support experts average 17 years of experience
• One of the lowest service error rates in the industry
services designed to ensure optimal performance of
your data center.
Harmonics Test Diagram
• One-Line Diagram Verification and Update are critical
to maintaining your compliance with safety regulations.
They will also provide you accurate technical
documentation for safe, error-free maintenance of
your data center infrastructure.
• Ground Testing evaluates the effectiveness of the data
center grounding system in protecting your people and
your mission-critical equipment from electrical hazards.
• Switchgear Services and Breaker Testing ensure proper
operation and reliability of electrical systems vital to data
center operations and protecting sensitive IT equipment
from electrical faults.
• Power Quality and Harmonic Analyses analyze load
characteristics, power factor, and harmonic distortion,
identifying the cause of power disruptions and
recommending corrective actions.
Technical Expertise
Liebert Services is uniquely qualified to apply the latest technology to your power, precision cooling, and
battery systems.
Rely On the Most Qualified Experts
• Short Circuit and Coordination Studies ensure intended
performance of interrupting devices by determining the
proper selection and settings of all protective equipment,
averting damage to critical systems, and protecting your
data center from avoidable outages.
More than four decades of experience
The world leader in critical facility support
Service over 100,000 pieces of equipment for 13,500 customers at almost 20,000 sites
Over 75% of FORTUNE 500 are Liebert Services customers
23rd floor Electric Room
23rd Computer Room
INPUT
200AS
125AF
BYPASS
#1
100A/3P
H23
225A 480Y/277V
Unparalleled Responsiveness
175A/3P
150A/3P
L23D 250A
20BY/120V
1/0
100A/3P
#2
45KVA
480-20BY/120V
• OEM knowledge of systems and how they integrate into your overall facility
• Factory technical training and safety classes for all CEs
UPS
50KVA
48020BY/120V
125A/3P
80A/3P
80A/3P
OUTPUT
UPS1 PANEL
250A 20BY/120V
UPS2 PANEL
250A 20BY/120V
L23E 250A
20BY/120V
23rd floor
#4
100AS
70AF
22nd floor
480Y/277V
4000A BUS DUCT RISER
• Infrared Scans provide a non-invasive way to evaluate
electrical connection and component integrity for the
proactive identification of potential system problems
and avoidance of costly disruptions.
• Arc Flash Studies are a vital tool for identifying and
mitigating potential electrical hazards when employees
or contractors work on or near energized systems. By
calculating the flash protection boundary inside which
workers must use appropriate Personal Protective
Equipment (PPE), this study helps you comply with
critical safety regulations.
With Liebert Services, you have 24/7 access to a network of data center infrastructure specialists armed with the
knowledge and parts to resolve your problems. Anytime. Anywhere.
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1-800-LIEBERT — only one number to call for all your service needs
More than 800 field technicians, CEs, and cooling technicians in the USA
Average onsite response time of 1.67 hours
Nearly 100% of emergency parts orders delivered in less than 24 hours
24/7 online access to CSNet, Liebert Services exclusive customer service portal
Fast, Efficient Problem Resolution
Only Liebert Services offers the right combination of industry, system, and technical expertise along with the
extensive resources necessary to identify and understand any data center need and provide proactive solutions.
• The largest national footprint of factory trained UPS, battery and precision cooling experts and partners
• Single source accountability for all your critical infrastructure needs
• Extensive field service support including UPS, generators, batteries, DC power, precision cooling, switchgear,
fire suppression, spares management and more