NZQA registered unit standard 1576 version 7 Page 1 of 6 Title Remove stains from soft coverings Level 3 Purpose Credits 4 This unit standard is for people in the carpet cleaning industry who wish to acquire specialist skills in the removal of stains from soft coverings. People credited with this standard are able to: demonstrate knowledge of stain types, removal methods, and fabric and material styles; conduct a risk assessment of the worksite; prepare equipment and worksite for stain removal; remove an identifiable stain; remove an unidentifiable stain; and complete job-related tasks. Classification Cleaning and Caretaking > Carpet and Textile Cleaning Available grade Achieved Entry information Critical health and safety prerequisites Unit 25918, Follow safe work practices in the carpet cleaning and restoration industry, or demonstrate equivalent knowledge and skills. Explanatory notes 1 Competence demonstrated during assessment against this standard must comply with the requirements of: Consumer Guarantees Act 1993; Employment Relations Act 2000; Hazardous Substances and New Organisms Act 1996; Health and Safety in Employment Act 1992; Resource Management Act 1991; AS/NZS 4849.1:2003 Upholstery cleaning – Fabric upholstery; S300 Standard and Reference Guide for Professional Upholstery Cleaning – 2000 (IICRC Publications). Building Service Contractors of New Zealand Incorporated SSB Code 101584 © New Zealand Qualifications Authority 2012 NZQA registered unit standard 2 1576 version 7 Page 2 of 6 Definitions Industry best practice refers to any enterprise and/or establishment requirements, practices, policy, procedures, methods and protocols which are in accordance with applicable legislation, regulations and New Zealand Standards. A fabric is defined as a cloth or textile made from yarn or fibre. A material is made from non-woven fabrics eg leather, vinyl, and suede. A spot is defined as a concentrated substance which sits on the surface of the fabric or material and changes the texture or appearance of that fabric or material. A stain is defined as foreign material (soil, liquid, etc) on a fabric or material that is not removable by standard cleaning methods. This also includes discolouration occurring in or on a fabric or material or any colour other that the natural colour of the fabric or material (ie, red stain, black stain). Sequence of best practice is determined by the procedure for the removal of spots and stains. Outcomes and evidence requirements Outcome 1 Demonstrate knowledge of stain types, removal methods, and fabric and material styles. Evidence requirements 1.1 Methods used for identifying stain types are described. Range 1.2 Potential problems of common stains are described with reference to type of fabric and/or material. Range 1.3 potential problems – over wetting causing shrinkage, dye-runs or discolouration, delamination, fibre or yarn distortion. Methods of removal of stains are identified. Range 1.4 appearance, colour, odour, feel, location, client input. extraction, absorption, agitation, enzyme digestion, chemical action (water-based, solvent-based, or co-solvent). Fabric and material styles are identified. Range woven, flocked, tufted, knitted, leather. Building Service Contractors of New Zealand Incorporated SSB Code 101584 © New Zealand Qualifications Authority 2012 NZQA registered unit standard 1576 version 7 Page 3 of 6 Outcome 2 Conduct a risk assessment of the worksite. Evidence requirements 2.1 A risk assessment of the worksite is completed in accordance with industry best practice. Range immediate and secondary risks. 2.2 Client is provided with written details of the risk assessment in accordance with industry best practice. 2.3 Client’s written acceptance of the risk assessment is obtained prior to carpet cleaning in accordance with industry best practice. Outcome 3 Prepare equipment and worksite for stain removal. Evidence requirements 3.1 Equipment is selected in accordance with industry best practice. Range 3.2 Warning signs are displayed in accordance with industry best practice. Range 3.3 stain removal kit, stain removal chart, cloths, gloves, respirator or air mover. at least one of – signs, cordons, barriers. Conditions for safe stain removal are met in accordance with industry best practice. Range adequate ventilation, absence of naked flames, avoidance of inhalation and contact with skin and eyes. Outcome 4 Remove an identifiable stain. Evidence requirements 4.1 Personal protective equipment and equipment are used in accordance with manufacturer’s recommendations and industry best practice. 4.2 Method of stain removal selected is consistent with requirements of fabric and/or material and stain type in accordance with industry best practice. Building Service Contractors of New Zealand Incorporated SSB Code 101584 © New Zealand Qualifications Authority 2012 NZQA registered unit standard 4.3 Risk of damage to fabric and/or material is minimised by the application of prepared removal agent to an inconspicuous area in accordance with industry best practice. Range 4.4 1576 version 7 Page 4 of 6 colour bleeding/fastness, change in texture. Application of effective removal agent is in accordance with manufacturer's recommendations. Range at least one of – water-based cleaning agent, dry cleaning solvent, chemical-based process. 4.5 Stain treatment solution is applied to and removed from stains of identifiable origin without damage to fabric and/or material and in accordance with manufacturer's recommendations. 4.6 Surface is left dry and mark free. 4.7 Appearance of finished article is approved by supervisor or client. 4.8 Soiled solutions and waste are disposed of in accordance with the Resource Management Act 1991. Outcome 5 Remove an unidentifiable stain. Evidence requirements 5.1 Spot-testing is completed prior to treatment and effective removal agent selected. Range 5.2 at least one of – water-based cleaning agent, dry cleaning solvent, chemical-based process. Risk of damage to fabric and/or material is minimised by the application of prepared removal agent to an inconspicuous area in accordance with industry best practice. Range colour bleeding/fastness, change in texture. 5.3 Application and removal of effective removal agent is in accordance with manufacturer's recommendations. 5.4 Stain of uncertain/unknown origin is treated in the sequence of best practice until there is evidence of soil or colour transfer. 5.5 Surface is left dry and mark free. 5.6 Appearance of finished article is approved by supervisor or client. Building Service Contractors of New Zealand Incorporated SSB Code 101584 © New Zealand Qualifications Authority 2012 NZQA registered unit standard 5.7 1576 version 7 Page 5 of 6 Soiled solutions and waste are disposed of in accordance with the Resource Management Act 1991. Outcome 6 Complete job-related tasks. Evidence requirements 6.1 The outcome of treating stain is documented and reported to the supervisor or client in accordance with industry best practice. Range source of stains, unsuccessfully treated stains, stain prevention, first aid treatment for upholstery when stains occur, explanation about reoccurrence of some stains. 6.2 Equipment and cleaning materials are cleaned, checked and stored in accordance with manufacturer’s recommendations. 6.3 Premises are secured in accordance with client requirements and/or instructions. Planned review date 31 December 2017 Status information and last date for assessment for superseded versions Process Version Date Last Date for Assessment Registration 1 26 May 1994 31 December 2011 Review 2 31 August 1996 31 December 2011 Revision 3 3 April 2000 31 December 2011 Revision 4 8 February 2001 31 December 2011 Review 5 26 April 2005 31 December 2011 Review 6 9 December 2010 31 December 2014 Review 7 18 October 2012 N/A 0004 Consent and Moderation Requirements (CMR) reference This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do. Please note Providers must be granted consent to assess against standards (accredited) by NZQA, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment. Industry Training Organisations must be granted consent to assess against standards by NZQA before they can register credits from assessment against unit standards. Building Service Contractors of New Zealand Incorporated SSB Code 101584 © New Zealand Qualifications Authority 2012 NZQA registered unit standard 1576 version 7 Page 6 of 6 Providers and Industry Training Organisations, which have been granted consent and which are assessing against unit standards must engage with the moderation system that applies to those standards. Requirements for consent to assess and an outline of the moderation system that applies to this standard are outlined in the Consent and Moderation Requirements (CMR). The CMR also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements. Comments on this unit standard Please contact the Building Service Contractors of New Zealand Incorporated ito@bsc.org.nz if you wish to suggest changes to the content of this unit standard. Building Service Contractors of New Zealand Incorporated SSB Code 101584 © New Zealand Qualifications Authority 2012