The Two Most Useful Earned Value Metrics: The CPI and the TCPI

advertisement
The Two Most Useful Earned Value Metrics:
The CPI and the TCPI
Quentin W. Fleming and Joel M. Koppelman
Primavera Systems, Inc.
W
The Project Management Institute (PMI) has just released the 4th edition of their world standard on project management: A
Guide to the Project Management Body of Knowledge. Many new features have been added to this massive document, among them new coverage of an Earned Value metric called the To-Complete Performance Index. What is the ToComplete Performance Index and why is it important? This article describes its purpose and utility, and how it can work with
the Cost Performance Index.
henever a project commits to the
employment of Earned Value to
help manage their effort, users are suddenly inundated with a windfall of performance metrics which are available in
no other project management technique.
New acronyms suddenly emerge: PV,
EV, AC, SV, SPI, CV, CPI, BAC, EAC,
TCPI1, and on and on. While all of these
performance indicators can have value
to any project, the two Earned Value
Management (EVM) metrics particularly
critical to projects are the CPI and the
TCPI.
The CPI tells the user what has been
accomplished for what has already been
spent: Did the project stay within the
budget, or was there an overrun? By
contrast, the TCPI focuses on future
work questions such as: What performance levels must be achieved on the
remaining work in order to meet our
financial commitment to management?
While most practitioners of EV understand the utility of the CPI, most have
rarely used the TCPI. It’s a pity because
the TCPI, when used in conjunction
with the CPI, provides a powerful set of
tools in the management of a single
project, a program, or a full portfolio of
projects.
EVM:The 10 Requirements
As a general rule, whenever a project
manager makes the decision to employ
EV in the management of a project, that
choice ideally should be supported by
management, the stakeholders at all levels. Stakeholders must want to know the
full truth. The reason? EVM performance data can be available to everyone
working the project: the functions,
senior management, the paying customers, and essentially all parties who
have a vested interest in the success of
the project. As long as everyone has a
rudimentary understanding of what the
EVM data means, everyone connected
to the project knows what everyone else
is doing. Thus, it is imperative that there
16 CROSSTALK The Journal of
Defense Software Engineering
be a management buy-in whenever a
project manager elects to employ EVM
on a project.
The commitment to employing EVM
requires both compliance with certain
basic requirements and discipline on the
part of everyone supporting the project.
Based on our experience, we have listed
the following 10 key requirements which
must be met in order to successfully
implement EVM. Some find these
requirements overwhelming. See for
yourself. These requirements are:
“ ... the TCPI, when
used in conjunction
with the CPI, provides
a powerful set of
tools in the management
of a single project,
a program, or a
full portfolio
of projects.”
1. EVM requires that the project be
fully understood, defined, and
scoped to include 100 percent of the
project effort. You need to know
what constitutes 100 percent of the
work in order to measure progress
along the way.
2. EVM requires that the defined scope
be decomposed. In other words, the
scope is broken down into major
management tasks that are selected
as points of management control2,
then planned and scheduled down to
the detailed work package level.
3. EVM requires that an integrated and
measurable project baseline be
authorized, relating the scope of
work directly to an achievable budget, then locked into a specific timeframe for performance measurement. It’s called bottom-up planning.
4. EVM requires that only authorized
and budgeted work be accomplished.
The effort being worked must be
tightly controlled. Scope creep cannot be allowed. All changes must be
managed, and not worked until
specifically authorized by the project
manager.
5. EVM requires that physical performance be measured (the EV) using
previously defined schedule metrics.
6. EVM requires that the values earned
be related to the PVs to reflect performance against the project baseline. EV less the PV represents a
variance from the baseline plan.
7. EVM requires that the ACs being
reported be consistent with the EV
being measured to allow for an accurate portrayal of cost performance.
The relationship of values earned to
ACs reflects the true cost performance. EV less ACs provides cost
performance.
8. EVM requires that forecasts be made
periodically (weekly, monthly) as to
how much time and money it will
take to complete 100 percent of the
project.
9. EVM requires that a full disclosure
of actual results be made to all persons who have a vested interest in
the project. All stakeholders will
receive the same actual performance
results. Only one set of books is
allowed.
10. EVM requires that project management, in conjunction with management at all levels and customer stakeholders, decide on the appropriate
actions to be taken to stay within the
authorized project expectations.
These 10 requirements are needed to
successfully implement EV on any project. In our opinion, these requirements
December 2008
The Two Most Useful Earned Value Metrics:The CPI and the TCPI
constitute nothing more than following
fundamental project management best
practices.
We will now discuss what we believe
to be the most important EV indicators:
the CPI reflecting completed performance, and the TCPI with a focus on
the required future performance.
What Is a CPI, and How Is it
Used?
The EVM CPI is a reflection of project
cost efficiency. The CPI relates the
physical work accomplished, expressed
in its budgeted value, against the ACs
incurred to accomplish the performed
work. Budgets can be set with various
monetary values, hours, deliverables, or
anything else that can be measured. The
issue: Is the project staying on target,
underrunning, or perhaps overrunning
costs? This concept is portrayed in
Figure 1.
Perfect cost performance would be
defined as achieving a CPI of 1.0: For
every dollar spent, we would get an EV
equal to one dollar. Sometimes we do
better, sometimes worse. This is a particularly critical metric to track because
performance at less than 1.0 is a reflection of excessive costs spent against
budget. Initial overruns are typically
non-recoverable. Think about it: In
order to recover an overrun, future
work must be underrun. Rarely does this
happen. The same conditions which
may have caused the overrun in the first
place are likely to occur again and again.
Sometimes the CPI will reflect values over 1.0, suggesting that an underrun of costs is occurring. Care must be
taken when actuals reflect an underrun
of costs to budget. Oftentimes, this
condition is simply the result of costs
which are lagging (slow to be recorded
in the organizational cost ledger). For
example, let’s say you measure the EV
and give full credit, but the related costs
are not reflected in the cost ledger. The
reason? Most of the project work may
be performed by outside purchased
labor (people who are not part of the
internal labor system). Thus, there can
be a time mismatch between the EV
measured and the actual payment of the
purchased labor invoices. The payment
of invoices generally takes more time
than the recording of labor.
Underruns of costs are rare. And, if
artificially caused by lagging ACs, the
positive results can hide or offset problems that need management attention. It
takes organizational discipline to make
December 2008
Figure 1: Monitoring Earned Value Cost Performance
sure that EV credits match the ACs.
Why is the CPI so important?
Because past performance can be used
to accurately determine requirements
for final performance, in order to meet
financial goals. The cumulative (from
the beginning) CPI has been shown to
stabilize from about the 20 percent
completion point of project performance. Empirical scientific studies by
the DoD on 155 actual contracts has
shown that at the 20 percent point of
project completion, the final projected
results will only change by plus or
minus 10 percent [1]. What a finding!
What useful data.
In practical terms, one can immediately take the total authorized budget
(BAC), divide it by the cumulative CPI,
and predict the total costs of a project
with an accuracy of plus or minus 10
percent. If management doesn’t like the
final cost projection, then corrective
action can be taken to change the forecasted results. Few project management
techniques give a comparable earlywarning signal. This formula, the
BAC/Cumulative CPI = EAC, can be
used on the total project, or any subproject, or with integrated project teams
to predict final results on their work.
The CPI metric can be used to track
periodic results (monthly, weekly, daily)
or the cumulative position to see the
long-term performance trends.
What Is a TCPI, and How Is
it Used?
Whereas the CPI is an indicator of past
cost performance, the TCPI has its
Figure 2: The Relationship of Cumulative CPI vs. TCPI
www.stsc.hill.af.mil
17
Data and Data Management
TCPI using Management’s “Budget at Completion” (BAC):
Work Remaining (BAC - EV)
Funds Remaining (BAC - AC)
= TCPI (BAC)
sent a project with data not available
with any other management tool. And
while each metric can be useful, we
believe that the two metrics described
are particularly useful in the management of any project, or program, or a
portfolio of projects.
Reference
1. Christensen, David S. “Using Performance Indices to Evaluate the Estimate at Completion.” The Journal of
Cost Analysis. Spring 1994: 19.
TCPI using the Project Manager’s “Estimate at Completion” (EAC)
Work Remaining (BAC - EV)
Funds Remaining (EAC - AC)
Figure 3: Two TCPI Formulas
focus on future performance. At issue:
What will it take to meet the goals set by
management? The TCPI works in conjunction with the CPI, and is conceptually illustrated in Figure 2 (see previous
page).
The CPI can be thought of as sunkcosts; whatever the results, they cannot be
altered. In the illustration shown, the
cumulative CPI is at .75; for every dollar
spent, only 75 cents of project work was
earned. If the project is exactly 50 percent complete, one would need to accomplish $1.25 for every future dollar in order
to stay within management’s budget. Will
this happen? At best, it is highly unlikely.
Opportunities for improvements are
illustrated by the use of the TCPI.
The formula for the TCPI is: The
[Work Remaining] (defined as total
Budget less the EV) divided by the
[Funds Remaining]. Note that in Figure 3
there are two scenarios for Funds
Remaining3. Funds remaining will focus
initially on the authorized budget.
Management will track performance
against what it has authorized in the form
of an official budget. However, once it
becomes obvious that the budget is no
longer achievable, management must
determine how much money it will cost
to complete this job (called the EAC).
The project then stops work and makes a
new forecast of what is needed to finish
the job.
Preparing a new EAC forecast can get
emotional. Unrealistic optimism sometimes takes over, at the expense of realism. It is not uncommon for projects,
when making a new EAC forecast, to
assume that everything will suddenly go
right, and that all project risks are behind
18 CROSSTALK The Journal of
Defense Software Engineering
= TCPI (EAC)
them. Thus, an initial EAC may be unrealistic or unachievable. Piecemeal EACs
are often the norm, where the EAC projection goes up each: month as actual performance is known.
Using Figure 2 as an example, would
an EAC requiring a future TCPI of 1.25
or 1.10 be achievable? Probably not.
More likely, a TCPI of 1.0 or .90 would
be reasonable. But it is painful to admit
the full value of an EAC, having just
acknowledged that the BAC is no longer
valid.
Conclusion
Employing the EVM technique can pre-
Notes
1. The terms are: Planned Value,
Earned Value, Actual Cost, Schedule
Variance, Schedule Performance
Index, Cost Variance, Cost Performance Index, Budget at Completion,
Estimate at Completion, and ToComplete Performance Index. All
terms used in this article are consistent with the “Guide to the Project
Management Body of Knowledge,”
4th edition, published in December
2008 by the PMI.
2. The points of management control
are sometimes called project teams,
subprojects, or control account
plans, depending on the organization.
3. Figures used in this article are
inspired by “Earned Value Project
Management,” 3rd edition, Quentin
W. Fleming and Joel M. Koppelman,
PMI, 2005.
About the Authors
Quentin W. Fleming is
a management consultant
specializing in EV. He
has been a consultant to
the staff at Primavera
Systems, Inc. since 1993.
Fleming was on the core team that
updated the PMI’s “Guide to the Project
Management Body of Knowledge,”
released in December 2008. He coauthored the book “Earned Value
Project Management,” published by the
PMI, with the latest edition released in
2005.
Joel M. Koppelman is
the co-founder and CEO
of Primavera Systems,
Inc. He co-authored the
book “Earned Value
Project Management,”
published by the PMI, with the latest edition released in 2005.
Primavera Systems, Inc.
Three Bala Plaza West
Bala Cynwyd, PA 19004
Phone: (610) 667-8600
14001 Howland WY
Tustin, CA 92780
Phone: (714) 731-0304
Fax: (714) 731-0304
E-mail: quentinf@quentinf.com
December 2008
Download