Find a Ride
Waukesha County
Transportation Options
in Waukesha County
2010
Find a Ride
Waukesha County
2010
This guide is designed to help the residents of
Waukesha County locate transportation options that
best suit their needs. We hope this guide is helpful in
getting you where you want to go.
The funding for this guide is provided by a
New Freedom Grant from the Wisconsin Department
of Transportation. See www.dot.wisconsin.gov for
information.
This guide is not an endorsement by Interfaith Senior Programs,
Inc. of the providers listed, rather this guide is intended to present
residents of Waukesha County with the most detailed information
about transportation services available in the area.
*Please note that the information provided in this guide is subject
to change, and may not be inclusive of every option. Transportation
providers are encouraged to contact Interfaith Senior Programs at
262.549.3348 with corrections and additions.*
Table Of Contents
Transportation Service Levels.................................1
Public Transportation............................................2
Specialized Transit.................................................4
Subsidized Taxi Programs....................................11
Medical Transportation........................................20
Other Transportation Services..............................32
Waukesha To Milwaukee Counties..........................41
Resharpening Driving Skills.................................44
Handicap Parking Permits....................................45
I.D. Card Information...........................................45
Transportation Services
Service Levels
Fixed Route— Rider goes to bus route and
waits at bus stop for bus.
Curb-To-Curb— Rider goes to vehicle on
their own when ride arrives. Driver drops rider off at
the destination and returns to pick up rider for return
trip back to residence.
Door-To-Door— Driver goes to residence
door for rider and escorts to entrance of their
destination. Driver returns to pick up rider after
appointment and assists the rider back to the
entrance of residence door.
Door-Thru-Door— Driver goes into
residence, assists the rider into vehicle, escorts the
rider into destination, and stays for the duration of
the appointment. Driver then drives rider back to the
residence and assists them back into the home.
1
Public Transportation
Waukesha Metro Transit
Metro Transit service boundaries include the City
and Town of Waukesha, with service to Brookfield
Square and WCTC in Pewaukee. When riding
Waukesha Metro Transit, one can apply for the
reduced fare program. This is available to Elderly and
Disabled persons.
*If you already have a Medicare card you
automatically qualify for the program. All you have
to do is show the Medicare card to the bus operator
to qualify for the reduced fare. If you do not have a
Medicare card, you must be certified by a physician
or approved agency to receive the reduced fare and
complete application forms.
Call 262.524.3636 to receive the forms necessary
to complete the certification steps for the reduced
fare program.
If you have any questions about how to use the bus,
please call Metro Transit for training and information at
262.524.3636.
or log onto www.waukeshametro.org
2
Waukesha Metro Transit
Phone: 262.524.3636 www.waukeshametro.org
2311 Badger Drive
Waukesha, WI 53188
Area Served
Service boundaries include the City and Town of
Waukesha, with service to Brookfield Square and WCTC in
Pewaukee. Also Express Commuter Routes provide service
to Milwaukee.
Hours of Service
• Monday–Friday: 5:30am–9:30pm
• Saturday: 8am–10pm
• Sunday: 9am–7pm
Fare Structure
• $1.00 with ID for disability and elderly per one-way trip
• $2.00—adults per one-way trip
• $1.35—children per one-way trip (4 and under are free)
Advance Notice Required
Bus schedules are
available at local grocery
Level of Service
stores, drug stores,
Stop to Stop on Fixed Route and area gas stations.
Service Limitations
Information regarding
None
specific routes can also
be obtained by calling
Service Priorities
Metro Transit at
First come, first served
262.524.3636
None
3
Public Transportation
Specialized Transit
This form of transportation is available to older
adults and adults with disabilities living in Waukesha
County who are unable to use the Waukesha Metro
Transit fixed route bus service. These services are
subsidized for those who are eligible. You must
contact the service directly to apply for eligibility and
the subsidized fare. Please see the following section
for contact information. The following specialized
transportation services are available:
• Waukesha Metro Transit Metrolift
• Waukesha County ADA Parallel Corridor
Paratransit Service
• Aging and Disability Resource Center (ADRC)
of Waukesha County RideLine Program
• Aging and Disability Resource Center (ADRC)
of Waukesha County Taxi Program
• Aging and Disability Resource Center (ADRC)
of Waukesha County Shuttle Program
4
Waukesha Metro Transit Metrolift
Phone: 262.524.3636 www.waukeshametro.org
2311 Badger Drive
Waukesha, WI 53188
Area Served
Metrolift operates within 3/4 mile of Waukesha Metro
Transit fixed bus routes.
Hours of Service
• Monday–Friday: 5:30am–9:30pm
• Saturday: 8am–10pm
• Sunday: 9am–7pm
Eligibility
For persons unable to use the Waukesha Metro Transit
fixed route bus service. Request a Metrolift application by
calling Waukesha Metrolift at 262.524.3636 or at
www.waukeshametro.org on the Metrolift page. Must be
approved before using service.
Fare Structure
$3.75 per one-way trip
Advance Notice Required
Make next day reservation by 6:00pm the day before.
Reservations can be made up to two weeks in advance.
Level of Service
Curb-to-Curb
Service Limitations
None
Service Priorities
None
5
Waukesha County Transit ADA
Parallel Corridor Paratransit
Service
Phone: 262.524.3636 www.waukeshametro.org
2311 Badger Drive
Waukesha, WI 53188
Area Served
Origin and destination of the ride must fall within the
ADA Paratransit Corridor (along I-94). The corridor parallels
the service areas surrounding Waukesha Metro Route 901
and extends approximately one mile on either side of
Route 901 along I-94 from Waukesha to Milwaukee.
Hours of Service
Schedule is the same as Route 901 schedule. Contact
Waukesha Metro Transit for a current schedule and
application.
Eligibility
Service is provided to individuals with disabilities
according to the Americans with Disabilities Act for those
unable to use fixed route transit services. Request an
application by calling Waukesha Metrolift at 262.524.3636
or at www.waukeshametro.org on the Metrolift page.
Fare Structure
$6.50 - $7.50 depending on pick up and drop off locations
Advance Notice Required
Make next day reservations by 5:00 pm the day before.
Level of Service
Door-to-Door
6
Aging and Disability Resource
(ADRC) Center of Waukesha
County Taxi Program
Phone: 262.548.7848 www.waukeshacounty.gov/adrc
500 Riverview Avenue
Waukesha, WI 53188
Call for an application to qualify for the subsidized taxi rate.
This service is not wheelchair accessible.
Area Served
Trips within taxi service provider area. Call individual
taxi service provider for information.
Hours of Service
Varies by service provider—see individual taxi listings
in this booklet
Eligibility
For Waukesha County residents only. Individual must be a
non or limited driver, 65 years of age or older OR between 18
and 65 years of age and receiving SSI or SSDI. Passenger must
be able to enter and exit a car with little or no assistance.
Fare Structure
Individuals pay a minimum of $3.50 towards the cost of each
one-way trip. If the total cost of a one-way trip is greater than
$9.00 the passenger is responsible to pay the amount over $9.00.
Advance Notice Required
Next day reservations are requested. Some same day
requests may be honored. Contact taxi service provider.
Level of Service
Curb-to-Curb
7
Aging and Disability Resource Center
(ADRC) of Waukesha County
RideLine Program
Phone: 262.650.1000 (Meda-Care Vans) www.waukeshacounty.gov/adrc
500 Riverview Avenue
Waukesha, WI 53188
Area Served
Within Waukesha County (parts of Milwaukee County
for medical services only if service is not available in
Waukesha County)
Hours of Service
Monday–Friday: 6am–6pm
Eligibility
Call 262.548.7848 for application or go to
www.waukeshacounty.gov/adrc. For Waukesha County
residents only. Individual must be a non or limited driver
65 years of age or older OR under 65 years of age and
uses a cane, crutches, walker, wheelchair, scooter, or is
legally blind.
Fare Structure
Fares are determined on a sliding scale between
$3.50–$17.00 for a one-way trip
Advance Notice Required
24–48 hours
Level of Service
Door-to-Door
Wheelchair Accessible
Yes
8
Menomonee Falls
Senior Shuttle Bus
Phone: 262.251.4230
N87 W17391 Main Street
Menomonee Falls, WI 53051
Area Served
Village of Menomonee Falls
Hours of Service
• Monday–Thursday: 9am–2pm and 4pm–5pm
• Friday: 9am–2pm
• First Thursday to Brookfield Square: 9am–2pm
• Sunday: 8am–1pm
Fare Structure
$2 per one-way trip
Advance Notice Required
24 hours required
Level of Service
Door-to-Door
Wheelchair Accessible
No
Service Limitations
• Village of Menomonee Falls residents 60 years or older
• Ambulatory
Trip Purposes
• Medical
• Shopping and banking
• Social
9
Sussex Senior Shuttle
Phone: 262.246.6447
W240 N5765 Maple Avenue
Sussex, WI 53089
Area Served
Fixed route around Sussex/Lisbon
Hours of Service
Monday and Thursday: 9am–1pm
Fare Structure
• $3 round-trip within Sussex/Lisbon area
• $25 for 10 tickets
Advance Notice Required
24 hour notice required for the once a month trip to
Food Pantry (call for more information), and for trips to
Sussex Community Center for lunch.
Level of Service
Curb-to-Curb, fixed route
Wheelchair Accessible
No
Service Limitations
• Age 55 and older
• Must be ambulatory and able to use stairs on a school
bus - No Lift
Priorities
Shopko, Kohls, Walgreens, Food Pantry, Community
Center, Salvation Army, Dollar Store, Aldi, K-Mart, Wal-Mart,
Piggly Wiggly, Pick-N-Save, Associated Bank
Special Needs Served
Assistance on and off the bus, and help with packages
10
All Day Taxi
Phone: 262.993.9200
854 Main Street
Waukesha, WI 53186
Area Served
City of Waukesha and local surrounding communities
Hours of Service
• Sunday - Wednesday: 6am-2am
• Thursday - Saturday: 24 hours a day
Fare Structure
Rates based on zones
Advance Notice Required
24 hour notice recommended
Level of Service
Door-to-Door
Wheelchair Accessible
No
Service Limitations
No wheelchairs
11
Ann Marie Ryan’s
Transportation Taxi Service
Phone: 262.424.8294
P.O. Box 0133
Waukesha, WI 53187
Area Served
City and Town of Waukesha, Parts of Brookfield and
Pewaukee
Hours of Service
Monday–Friday: 8am–4pm
Fare Structure
• $3.50 plus any amount over $9.00 for Waukesha
County Subsidized Taxi Card holders
• Rates based on mileage for the general public
Advance Notice Required
24 hours required
Level of Service
Door-to-Door
Wheelchair Accessible
No
Service Limitations
Must be ambulatory
Trip Purposes
As needed
12
Best Cab of Waukesha
Phone: 262.549.6622
102 W Broadway Avenue
Waukesha, WI 53186
Area Served
Waukesha County
Hours of Service
24 hours a day/7 days a week
Fare Structure
• $3.50 plus any amount over $9.00 for Waukesha
County Subsidized Taxi Card holders
• $8.00 base rate for the general public
Advance Notice Required
None
Level of Service
Curb-to-Curb
Wheelchair Accessible
No
Service Limitations
No wheelchairs
Trip Purposes
As needed
13
Elmbrook Senior Taxi Inc.
Phone: 262.785.1200
17285 W. River Birch Drive
Brookfield, WI 53045
Area Served
City and Town of Brookfield, Elm Grove, Butler,
Froedtert and Mayfair Areas
Hours of Service
• Monday–Friday: 9am–4:30pm
Fare Structure
• $3.50 plus any amount over $9.00 for Waukesha
County Subsidized Taxi Card holders
• $9.00 per one-way trip for the general public
• $10.50 one-way trip into Milwaukee County for the
general public
Advance Notice Required
24 hour notice requested, first come, first served
Level of Service
Door-to-Door
Wheelchair Accessible
No
Service Limitations
• Must be a resident of the City or Town of Brookfield,
Elm Grove or Butler
Trip Purposes
• Medical
• Shopping
• Social
• Hair Appointments
• Employment
14
Lake Country Cares Cab, Inc.
Phone: 262.695.2670
W287 N3700 North Shore Drive
Pewaukee, WI 53073
Area Served
Hartland, Delafield, Nashotah, Merton, and parts of
Pewaukee and Oconomowoc
Hours of Service
Monday–Friday: 8:30am–5pm
Fare Structure
• $3.50 plus any amount over $9.00 for Waukesha
County Subsidized Taxi Card holders
• $8.00 per one-way trip for the general public
Advance Notice Required
24 hour notice requested if possible
Level of Service
Door-to-Door
Wheelchair Accessible
No
Service Limitations
• Riders must 65 years of age or older and/or
ambulatory disabled adults
• No nursing home residents
Trip Purposes
• Medical
• Shopping (including groceries)
• Social
• Employment and education
15
Muskego Senior Taxi
Phone: 262.679.4754
W181 S8540 Lodge Boulevard
Muskego, WI 53150
Area Served
Muskego, Big Bend, Vernon
Hours of Service
Monday–Friday: 9am–4pm
Fare Structure
• $3.50 per one-way trip plus any amount over $9 for
Waukesha County Subsidized Taxi Card holders
Advance Notice Required
24 hours
Level of Service
Door-to-Door
Wheelchair Accessible
No
Service Limitations
• Muskego residents age 65 and older
• Adults with disabilities who are ambulatory
Trip Purposes
• Medical
• Shopping
• Social
• Work
• Recreational
16
New Berlin Senior Taxi
Phone: 262.814.1611
13750 W National Avenue
New Berlin, WI 53151
Area Served
New Berlin, Brookfield Square, Mayfair area, Medical
Centers West of 84th Street
Hours of Service
Monday–Friday: 9am–4:30pm
Fare Structure
Please contact New Berlin Senior Taxi at 262.814.1611
for information regarding our fare structure
Advance Notice Required
24 hours required
Level of Service
Door-to-Door
Wheelchair Accessible
No
Service Limitations
• 65 years of age or older AND ambulatory disabled
adults over 18 years of age Must be ambulatory
• First come, first served
• Must be a resident of New Berlin
Trip Purposes
• Medical
• Shopping and banking
• Social and employment
• Beauty/Barber Shops
17
Oconomowoc Silver Streak
Phone: 262.567.6404
www.silverstreakinc.org
P.O. Box 561
Oconomowoc, WI 53066
Area Served
The City of Oconomowoc, east to the YMCA at Pabst
Farms, south to valley road, north to Lang road and west to
the Jefferson County line. Parts of the Town of Summit.
Hours of Service
Monday–Friday: 8:30am–5pm
Fare Structure
• $4.50 per one-way trip
• $3.50 for Waukesha County Subsidized Taxi Card holders
Advance Notice Required
Call upon request. Advanced reservations are
appreciated.
Level of Service
Door-to-Door
Wheelchair Accessible
No
Service Limitations
• Subsidized riders must complete application and be
residents of Waukesha County
• Non-drivers, 65 years of age OR age 18–64 and
receiving SSI or SSDI
Trip Purposes
As needed
18
Seniors on the Go!
Phone: 262.363.5700
318 North Rochester P.O. Box 691
Mukwonago, WI 53149
Area Served
Mukwonago, Vernon, Big Bend, Eagle
Hours of Service
Monday–Friday: 9am–4pm
Fare Structure
• $3.50 per one-way trip plus any amount over $9 for
Waukesha County Subsidized Taxi Card holders
Advance Notice Required
Highly recommended
Level of Service
Door-to-Door
Wheelchair Accessible
No
Service Limitations
• Subsidized riders must be Waukesha County
residents 18–65 and receiving SSDI, OR
• Over 65 and a non or limited driver
• Must be able to enter and exit vehicle with little
or no assistance
Trip Purposes
All/Open
19
Medical Transportation
For Seniors and Adults in Waukesha County
This type of transportation is usually provided
by hospitals and provides transportation (for a fee)
to and from doctor appointments. Many of the
providers will also transport to adult day care and
therapy appointments as well. Other options consist
of the taxi companies that provide services to all
residents in Waukesha County.
20
American Cancer Society
Road To Recovery
Phone: 1.800.227.2345 (24 hour)
N19 W24350 Riverwood Drive
Pewaukee, WI 53072-0902
Area Served
Washington, Ozaukee, Waukesha, Milwaukee , Racine,
Jefferson, Sheboygan, Kenosha, and Walworth Counties
Hours of Service
• Monday–Friday: 9am–4pm
• Depends on availability of volunteer driver
Fare Structure
Free to cancer patients residing in the serviced area
Advance Notice Required
5 days if possible
Level of Service
Door-to-Door
Wheelchair Accessible
No
Service Limitations
• Cancer patients only
• Must be ambulatory
• Call phone number listed above for eligibility
Trip Purposes
Medical rides to and from cancer treatment
appointments
21
Community Memorial Hospital
Phone: 262.251.1001 800.246.8332
W180 N8085 Townhall Road
Menomonee Falls, WI 53051
Area Served
Hospital Service Area
• NW Milwaukee County
• Washington County
• Waukesha County
• Ozaukee County
Hours of Service
24 hours a day/7 days a week
Fare Structure
$3.00 to $6.00 per one-way trip
Advance Notice Required
24 hours or more is preferred
Level of Service
Door-to-Door
Wheelchair Accessible
No
Service Limitations
Hospital patients and families only
Trip Purposes
• Treatments
• Family visits
• Support and educational programs
22
Disabled American Veterans
Phone: 888.469.6614 ext. 41811 or 414.384.2000 ext. 41811
Area Served
Waukesha, Milwaukee, Racine, and Kenosha Counties
Hours of Service
Monday–Friday: 9am–2pm
Fare Structure
Free for veterans from their home to their appointments
at the Zablocki Medical Center. Will also take discharged
patients home from the V.A. Hospital if prior arrangements
are made.
Advance Notice Required
2 weeks
Level of Service
Door-thru-Door
Wheelchair Accessible
Yes
Service Limitations
Must be ambulatory
Trip Priorities
Medical
23
Froedtert Hospital
Phone: 414.805.2882 www.froedtert.com
9200 West Wisconsin Avenue
Milwaukee, WI 53226
This is a free service provided by Froedtert Hospital for
outpatient appointments only. Patients must live within
a 6 mile radius of Froedtert Hospital, have a documented
financial need and no other means of transportation to the
hospital.
Please Call Froedtert Hospital at the above listed
number for more information regarding this service.
24
Life-Star Medical Van Transport
Phone: 1.800.686.3311
108 West Decorah Road, P.O. Box 113
West Bend, WI 53095
Area Served
All of Wisconsin
Focus Area: Washington and Ozaukee Counties
No Milwaukee to Milwaukee County rides
No City of Waukesha to City of Waukesha rides
Hours of Service
24 hours a day/7 days a week
Fare Structure
• $24 for first 5 miles—per pickup ($48 round trip)
• $2.50 per every mile past 5 miles
Advance Notice Required
72 hours or more
Level of Service
Door-thru-Door
Wheelchair Accessible
Yes
Service Limitations
No heavy lifting, will give minor assistance with
customers
25
Meda-Care Vans of
Waukesha—Medicaid
Phone: 1.262.650.1000
N15 W24817 Bluemound Road.
Pewaukee, WI 53072
Area Served
Waukesha and Milwaukee Counties
Hours of Service
• Monday–Friday: 6am–6pm
• Special requests
Fare Structure
$1 for Title 19 each way.
Advance Notice Required
48 hours preferred; at least 24 hours
Level of Service
Door-thru-Door
Wheelchair Accessible
Yes
Service Limitations
Weekends if available, no ambulance service
Trip Purposes
Medical appointments
Eligibility
Title 19 Certified
26
Meda-Care Vans of Waukesha
Private Pay
Phone: 262.650.1000
N15 W24817 Bluemound Road
Pewaukee, WI 53072
Area Served
Waukesha County
Hours of Service
Monday–Friday: 6am–6pm
Fare Structure
Fares are based on mileage
Advance Notice Required
24 hours or more
Level of Service
Door-thru-Door
Wheelchair Accessible
Yes
Service Limitations
None
27
ProHealth Care Oconomowoc
Memorial Hospital and Medical
Centers
Phone: 262.569.9400
791 E. Summit Avenue
Oconomowoc, WI 53066
Area Served
Waukesha Co. and portions of Racine, Jefferson, Dodge,
Ozaukee, and Walworth Counties
Hours of Service
Monday–Friday: 7:30am-3:30pm for appointments
Fare Structure
$7.50 per one-way trip
Advance Notice Required
48 hours notice/2 business days
Level of Service
Door-thru-Door
Wheelchair Accessible
Yes
Service Limitations
• ProHealth Care patients and family only for medical
non-emergency trips to ProHealth Care facilities
Eligibility
• Request screened
• Need to be assessed by the department/facility staff
• Must have own wheelchair if unable to transport
without assistance
28
ProHealth Care Specialized
Transportation Prepaid Voucher
Program
Phone: 1.262.928.7618
725 American Avenue
Waukesha, WI 53188
Area Served
Waukesha Co. and portions of Racine, Jefferson, Dodge,
Ozaukee, and Walworth Counties
Hours of Service
Monday–Friday: 7:30am-3:30pm for appointments
Fare Structure
Prepaid: Fares are based on vouchers prior to
reservation date
Advance Notice Required
48 hours/2 business days
Level of Service
Door-thru-Door
Wheelchair Accessible
Yes
Service Limitations
ProHealth Care patients and family of patients only
Trip Purposes
Medical, dental and eye exam appointments
29
ProHealth Care
Waukesha Memorial Hospital
and Medical Centers
Phone: 262.928.1000
725 American Avenue
Waukesha, WI 53188
Area Served
Waukesha County and portions of Racine, Jefferson,
Dodge, Ozaukee, and Walworth Counties
Hours of Service
Monday–Friday: 7:30am-3:30pm
Fare Structure
$7.50 per one-way trip
Advance Notice required
48 hours notice/2 business days
Level of Service
Door-thru-Door
Wheelchair Accessible
Yes
Service Limitations
• ProHealth Care patients and family only for medical
non-emergency trips to ProHealth Care facilities
Eligibility
• Request screened
• Need to be assessed by the department/facility staff
• Must have own wheelchair if unable to transport
without assistance
30
Waukesha County Health and
Human Services Volunteer
Transportation Services
Phone: 262.548.7284
500 Riverview Drive
Waukesha, WI 53188
Area Served
Waukesha County
Hours of Service
Monday–Friday: 7:30am–8pm
Fare Structure
No charge
Advance Notice Required
48 hours/2 business days
Level of Service
Door-to-Door
Wheelchair Accessible
No
Service Limitations
• Must be a client of Waukesha County Health and
Human Services—referral from caseworker
• No age limit
Trip Purposes
• Medical and dental
• Therapy appointments
• Court
• Visitation
31
Other Transportation Services
The following transportation services are nonprofit organizations and/or private companies that
will provide their transportation. Please see the
individual listings for eligibility requirements, cost
and service limitations.
32
Airport & Beyond, LLC
Phone: 262.613.3670
100 South Rolland Road
Brookfield, WI 53005
Area Served
Milwaukee Metro Area
Hours of Service
24 hours a day/7 days a week
Fare Structure
$12 base rate plus $2 per mile
Advance Notice Required
None
Level of Service
Door-to-Door
Wheelchair Accessible
No
Service Limitations
Must be ambulatory
Trip Purposes
All/Open
Eligibility
Private pay, Title 19
33
American United
Phone: 414.220.5000
646 South Second Street
Milwaukee, WI 53204
Area Served
Southeastern Wisconsin
Hours of Service
24 hours a day/7 days a week
Fare Structure
$12 base rate plus $2 per mile
Advance Notice Required
11/2 hour minimum
Level of Service
Door-to-Door
Wheelchair Accessible
No
Service Limitations
Must be ambulatory
Trip Purposes
• All/Open
• Medical appointments (priority)
34
Exact Transport
Phone: 414.358.1261
6310 North Sherman Boulevard
Milwaukee, WI 53209
Area Served
Milwaukee, Waukesha, Ozaukee and Washington Counties
Hours of Service
Monday–Friday: 6am–6pm
Fare Structure
$28 base rate per one-way trip plus $1 per mile
Advance Notice Required
24 hours
Level of Service
Door-to-Door
Wheelchair Accessible
Yes and electric scooters
Service Limitations
No more than 2 stairs
Trip Purposes
All/Open
Eligibility
Private pay, Title 19
35
Interfaith Senior Programs
Phone: 262.549.3348
210 NW Barstow Street
Waukesha, WI 53188
Area Served
Waukesha and Milwaukee Counties
Hours of Service
• Monday–Friday: 9am–4pm
• Services as needed 7 days a week
Fare Structure
Donations are encouraged, but services are offered at
no charge to client
Advance Notice Required
7-day notice appreciated
Level of Service
Door-thru-Door
Wheelchair Accessible
No
Service Limitations
Must be ambulatory
Trip Purposes
• Medical
• Shopping
• Banking and errands
Eligibility
• 60 years and older
• 18–59 years old with disabilities
• In-home assessment is mandatory for everyone in
order to receive services
36
Personalized Transportation Service
Phone: 262.628.0189
P.O. Box 207
Hubertus, WI 53033
Area Served
All Southeastern Wisconsin
Hours of Service
• Monday–Friday: 6am–5pm
• Saturday: 8am–4pm
Fare Structure
$28 flat rate plus $2.50 per mile
Advance Notice Required
24–48 hours
Level of Service
Door-to-Door
Wheelchair Accessible
Yes
Service Limitations
No stairs
Trip Purposes
All/Open
37
Phoenix Transportation
Phone: 262.373.0165
16430 Dane Court East
Brookfield, WI 53005
Area Served
Waukesha, Milwaukee, Ozaukee and Washington Counties
Hours of Service
• Monday & Friday: 5am–5pm
• Some weekend service available
Fare Structure
$15 for first 5 miles; $2 per mile after 5 miles
Advance Notice Required
24 Hours required
Level of Service
Door-to-Door
Wheelchair Accessible
Yes
Service Limitations
None
Trip Purposes
• Medical appointments
• Employment
• Other
Special Needs Served
• Babies with health conditions
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Yellow Cab Cooperative
Phone: 414.271.1800 or 414.271.6630
1840 North Martin Luther King Drive
Milwaukee, WI 53212
Area Served
Milwaukee and outlying areas
Hours of Service
24 hours a day/7 days a week
Fare Structure
• $4.50 base rate
• $0.25 each tenth of a mile
Advance Notice Required
None
Level of Service
Door-to-Door
Wheelchair Accessible
No
Service Limitations
Destination or departure location needs to be located in
Milwaukee County
Trip Purposes
• All/Open
• Medical appointments (priority)
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2 Time Transport
Phone: 920.220.9161
www.2timetransport.com
Area Served
Fond du Lac, Sheboygan, Columbia, Dodge,
Washington, Ozaukee, Dane, Jefferson, Waukesha,
Milwaukee, Green, Walworth, Racine, and Kenosha counties
Fare Structure
• $25 for pickup; If pickup point is further than 20
miles an additional $1 charge will be added for each mile
• $2.25 per mile for drop off point
• Family and friends ride free
• $10 per hour for wait time for round trip service
Advance Notice Required
1–2 days
Level of Service
Door-to-Door
Wheelchair Accessible
Yes—Up to 4 + 2 additional riders
Trip Purposes
All/Open
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Traveling from Waukesha County
to Milwaukee County Using
Specialized Transportation
You can travel to Milwaukee County using the
ADA Parallel Corridor, or the Transit Plus Program for
destinations off the ADA Parallel Corridor. See instructions
on pages 42 and 43.
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Traveling to Milwaukee County
Destinations within the ADA
Parallel Corridor:
Transit Express Vans of Waukesha through Waukesha
Metrolift provides transportation from Waukesha County,
within the Waukesha Metro service area, to Milwaukee
County within the I-94 ADA Parallel Corridor.
To become a certified rider with Transit Express Vans
you must apply with Waukesha Metrolift. Once certified
you will be able to schedule your rides.
Contact Waukesha Metrolift at
262.524.3636 or www.waukeshametro.org
If you are within Metrolift’s service area, Meda-Care Vans
will pick you up and go straight to the Corridor.
If you are outside Metrolift’s service area, you must get
to this area first.
See page 6 for information on hours and fares.
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Using the Transit Plus Program to
Travel to Milwaukee County
Hours of Service
6am–1am seven days a week
Fare Structure
$3.25 each way
Qualification and Registration
To qualify for services as a Waukesha County resident you
must be registered for Metrolift Services. Contact Waukesha
Metrolift at 262.524.3636 or www.waukeshametro.org.
If you are certified for Metrolift contact them to fax your
certification to Transit Plus.
Once approved you will gain Visitor Status for 21 days
within the calendar year.
If you will be a frequent user of this service it is best to
register with Transit Plus to save time.
TO SCHEDULE A RIDE TO YOUR DESTINATIONS
OUTSIDE THE ADA PARALLEL CORRIDOR:
• Call Transit Plus at (414) 343-1700 to schedule your
pick up at Brookfield Square Mall
• Transit Plus pick up and drop off points are located
by the mall’s food court (West parking lot area) there
is a sign designating the pick up and drop off point
• If taking Waukesha Metrolift to Brookfield Square,
be sure to schedule your ride to accommodate the
30 minute window each provider has available to them
• Transit Plus providers will pick you up and take you
to your destination as scheduled
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Re-Sharpening Driving Skills
Older drivers can benefit from follow-up driving
instruction and information about changes in driving
habits and driving regulations to ensure safety on the
road.
• AARP 55 Alive/Mature Driving is the nation’s
largest classroom improvement course for older
drivers. The course helps drivers sharpen and develop
defensive driving techniques. It is taught in two fourhour sessions spanning two days.
•AARP
1-888-OUR-AARP or www.aarp.org/drive
(1-888-687-2277)
• AAA Foundation for Traffic Safety
1-202-638-5944 or www.seniordrivers.org
• National Highway Traffic Safety
Administration
1-888-372-4236 or www.nhtsa.org
• Grand Driver
1-888-472-3603 or www.granddriver.info
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Handicap Parking Permits
Handicap parking is issued either as temporary
(six months) or permanent (four year renewal
cycle). This is available to individuals who have an
approved handicap license plate or handicap ID card.
A certified health care specialist must authorize the
disability eligible for disabled parking. The handicap
ID card can also be used as a passenger in another
vehicle. A disabled veterans ID may be issued to a
military veteran with a permanent disability incurred
in active U.S. military service.
For more information please call
•Wisconsin DMV at 608.266.3041
Renewing Driver’s License/State ID
Many older adults continue to renew their driver’s
licenses, even after they stop driving, to have it
for identification. Non-drivers can obtain a state
identification card that is an official document for
identification. ID cards can be obtained at any DMV
service center.
For more information please call
•Wisconsin Department of Transportation at
608.266.2353
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Information Compiled By:
Interfaith Senior Programs, INC.
210 NW Barstow Street, Suite 101
Waukesha, WI 53188
262.549.3348
www.interfaithwaukesha.org
Responding to community needs through volunteerism
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