WSQ CERTIFIED OPERATIONS SPECIALIST (COS)
WSQ CERTIFIED OPERATIONS PROFESSIONAL (COP)
WSQ Certified Operations Specialist (COS) and WSQ
Certified Operations Professional (COP) are certifications
awarded by Singapore Workforce Development Agency
(WDA), which are extremely beneficial for all workers,
specially those in technical and operations-related jobs like
IR technicians, manufacturing, logistics, construction, real
estate maintenance and management.
WSQ Certified Operations Specialist (COS) is suitable for
the operational-level workers, providing them with the basic
training and skills as operations specialist in the
manufacturing or in performing technical duties in other
manufacturing-related industries. WSQ Certified Operations
Professional (COP) is suitable for supervisory/manageriallevel staff, preparing them with the essential supervisory
training and skills as operations professional in the
manufacturing or in other manufacturing-related industries.
WHO WILL BENEFIT
WSQ COS: Production Operator, CNC Machinist
Leadman, Printer, QC Executive, Plant Operator,
Engineer Assistant, etc
WSQ COP: Operations or technical workers with
supervisory or managerial roles, such as Line
Leaders, Operations Supervisors, Engineers, etc.
“WSQ COP has changed my mindset from being an
individual to a team player. Through the course, I
have discovered that everyone has a different role to
play which can accelerate a better teambuilding.” –
Alan Koo, Production Manager,
Eminence Medical Equipment Pte Ltd
SMF Centre for Corporate Learning Pte Ltd | 2985 Jalan Bukit Merah, Singapore 159457
Tel: (65) 6826 3100 | Fax: (65) 6826 3021 | Email: ccl@smfederation.org.sg | Web: www.smfccl.sg
Company Registration No.: 201014268Z | GST Registration No.: 201014268Z
PROGRAMME OUTLINE
WSQ CERTIFIED OPERATIONS SPECIALIST (COS)
PROGRAMME DELIVERY
MODULE 1: WSQ Apply 5S Techniques
WSQ Certified Operations Specialist (COS) and
WSQ Certified Operations Professional (COP)
consist of 4 modules each. WSQ COS is
conducted over 64 hours and WSQ COP is
conducted over 80 hours.
• SEIRI – Clear unnecessary items from work area
• SEITON – Organise work area in an orderly manner
• SEISO – Clean work area
• SEIKETSU – Maintain work area cleanliness
AWARD
• SHITSUKE – Maintain self-discipline in work area
Upon completion of this programme, a full
qualification certificate will be issued by Singapore
Workforce Development Agency (WDA). This also
includes a Statement of Attainment (SOA) for each
individual unit.
MODULE 2: WSQ Apply Quality Systems
• Plan daily work to meet quality system requirements
• Carry out daily work to meet quality system requirements
ASSESSMENT
• Maintain and improve work quality
WSQ COS: Q&A and Practical
WSQ COP: Q&A and Written
MODULE 3: WSQ Apply Teamwork in the Workplace
ADMISSION CRITERIA
WSQ COS:
• Participate in team establishment and developing a team culture
• Communicating with
team performance
team
members
and
assist
improvement
of
MODULE 4: WSQ Apply Workplace Safety & Health Policy
• Plan daily work to meet WSH requirements, while identifying and monitor
hazards
• Comply with WSH procedures
• Implement risk control
WSQ CERTIFIED OPERATIONS PROFESSIONAL (COP)
MODULE 1: WSQ Supervise Teams at Work
• Relating to team members from a diverse range of backgrounds and abilities
• Communicating with others
• Assist team establishment and development of team culture
• Assist improving team performance
MODULE 2: WSQ Supervise Work Improvement Processes
• Plan work improvement activities
• Implement and standardise work improvement processes
• Determine the KPI for the work teams to achieve based on the work
improvement activities identified
MODULE 3: WSQ Supervise Quality Procedures
• Completed PSLE and are able to speak, read
and write in basic English, or
• Possess the following competency ratings from
the Employability Skills System (ESS):
- Listening/Speaking Min. Level 3
- Reading/Writing Min. Level 3
- Numeracy Min. Level 3
WSQ COP:
• Completed O’ Level and are able to speak, read
and write in basic English, or
• Possess the following competency ratings from
the Employability Skills System (ESS):
- Listening/Speaking Min. Level 5
- Reading/Writing Min. Level 5
- Numeracy Min. Level 5
PROGRAMME FEES
WSQ COS: S$192.60*
WSQ COP: S$363.80*
*Individual modules are available. The above fees include 7%
GST and 90% WDA funding for Singapore Citizens and
Singapore Permanent Residents.
For enquiries, please contact:
Tel : (65) 6826 3044/3086/3100
Fax : (65) 6826 3021
Email : ccl@smfederation.org.sg
These programmes are proudly brought to you by:
• Plan daily quality control work activities
• Facilitate, control and maintain process quality
• Supervise the application of inspection procedures
MODULE 4: WSQ Supervise Workplace Safety & Health Practices
• Plan workplace safety and health activities and implement safe work
practices
• Maintain workplace risk control measures
• Identify and communicate WSH requirements to workers in accordance
with the organisational safety management system
For further enquiries, please contact:
SMF Centre for Corporate Learning Pte Ltd | 2985 Jalan Bukit Merah, Singapore 159457
Tel: (65) 6826 3100 | Fax: (65) 6826 3021 | Email: ccl@smfederation.org.sg | Web: www.smfccl.sg