Information Booklet Welcome Thank you for your enquiry about our Business Management Programme. 8 Quick Facts about the Business Management Programme The Business Management Programme consists of the NZIM Certificate in Management (NZIM Cert Mgt). The programme is a correspondence course which enables you to study from anywhere in New Zealand. 1. 2. 3. 4. 5. 6. 7. 8. You will learn about management, marketing, communication, research, finance, human resources, problem solving, and decision making The programme is of high quality, is highly recognised, and NZQA approved Learn from the comfort of home… or down at the beach… or while sipping a coffee in town… anywhere, anytime Consists of 8 introductory papers at level four of the NZQA national qualification framework No academic course prerequisites You will need to commit approximately 10-15 hours to study per week A 52 week study plan and assignment schedule will be set for you, so assignment due dates given. You can finish faster by handing in assignments before the due date (so the next paper will be sent to you earlier). Support throughout the course is via email and free phone. We can assist you in many ways that can make your study easier and faster. Experience has shown us that the students that keep in touch on a regular basis, benefit and have a greater success rate! Is this qualification for you? Yes, if you are working fulltime or part-time already, and would like to up-skill yourself with managerial skills and knowledge Yes, if you are between jobs and would like a significant addition to your CV before returning to the workforce Yes, if you are being delegated management type work but you’re not getting extra pay because you don’t have the qualification Yes, if you are looking to move up to a supervisory or entry management position Yes, if you can’t afford to stop work and need to up-skill in your own time Yes, if you are in a frontline management position looking to gain recognition for the skills and knowledge you have, and formalise your experience Page 2 Version: 4-Mar-16 The Business Management Programme is facilitated by Cornerstone Education Limited (CEL) The team here at Cornerstone Education (CEL) have developed the CEL Business Management Programme which incorporates the NZIM Certificate in Management (NZIM Cert Mgt). We have designed the learning material based on the NZIM learning outcomes. Our purpose is to help you to gain knowledge, skills, attitudes and competencies to take you further in your career path. At the end of the programme you will be awarded the NZIM Certificate in Management and the Cornerstone Education Certificate in Business Management. We hold the New Zealand Qualifications Authority (NZQA) registration and accreditation to provide this programme. We are a registered and accredited Private Training Establishment. We were established in 1999 and specialise in the delivery of business management distance learning courses, and professional diving programmes. For more information about other programmes offered by CEL please visit the website: www.CornerstoneEducation.co.nz Institute of Management New Zealand(IMNZ) The qualification is provided by the Institute of Management New Zealand (IMNZ), formerly the New Zealand Institute of Management (NZIM). The IMNZ is New Zealand's largest professional management organisation and is very representative of management and employers comprising 4,500 individual members and 1,500 corporate members. IMNZ is in the mainstream of management standards development and is committed to continuously improving management education standards in New Zealand. The Institute administers national management educational qualifications through tertiary institutions and secondary schools and undertakes advocacy activities and research. Over 160 polytechnics, secondary schools and private training establishments offer their programmes. The strength of IMNZ is derived from the involvement of Chief Executives, Educationalists, Specialist Advisory Panels and practicing managers. For more information please visit their website: www.imnz.net.nz Page 3 Version: 4-Mar-16 Programme Information Overview The Business Management Programme, offered by Cornerstone Education Limited, incorporating the NZIM Certificate in Management (NZIM Cert Mgt), is an introductory Level 4 qualification. It has been developed in a distance learning format to offer learners studying from home or at their workplace the opportunity to gain a nationally recognised management qualification. The aim of the NZIM Certificate in Management is to provide participants with: Knowledge and skills in personal, workplace and enterprise management Practical experience in using their learning in simulated and real enterprise settings The ability and confidence to transfer their learning into their future lives. The NZIM Certificate in Management is an NZQA approved 80 credit Level 4 qualification. Students complete eight 10-credit papers. Four of the papers are compulsory and the other four papers have been selected and developed by CEL to complete the programme. Successful completion of all eight papers is required to gain the awards and qualifications listed above. Compulsory NZIM Papers 802 805 812 836 - Introduction to Marketing Introduction to Management Workplace Communication Enterprise Research Project CEL selected Papers 807 809 819 854 - Introduction to Finance Human Resources II - Personnel Practice Problem Solving and Decision Making Law and Small Business Awards and Qualifications This programme contains the following qualifications: NZIM Certificate in Management - Level 4 (awarded by IMNZ) Cornerstone Education Limited - Certificate in Business Management (awarded by CEL) Each paper successfully completed will be recognised and recorded as individual achievements in your CEL and IMNZ student Record of Learning. Page 4 Version: 4-Mar-16 Entry Requirements There are no prerequisites for this course. It is a first level course for anyone who has not studied management before; or those who have basic experience in management and now wish to update their knowledge and skills. Recognition of Prior Learning You may have previous qualifications which could be credited towards this programme. For instance, if you have completed the same NZIM papers within the past ten years, you may qualify for a credit for these. Please discuss this with us. Student Fees & Allowances Student Loans and Allowances ARE NOT AVAILABLE. There are NO STUDENT FEES if you are a New Zealand citizen or permanent resident over 18 years of age. Citizens of Australia, Cook Islands, Nuie and Tokelau are also eligible. We are unable to take enrolments from international students. Administration Fee A one-off administration charge for the programme applies (see the Application Form for details). The payment is required in full when you submit your application. If your application is unsuccessful, your administration fee will be refunded to you. There are no other hidden costs. Administration fee includes: Access to CEL Student Support Services Access to a web forum and course information Access to tutorial and assessment support Included in your zero-fee course are: All educational materials All assessments NZIM registrations and certifications - up to 8 papers Payment Options Your payment options for the administration charge are: cheque, direct credit, and credit card. Details are on the Application & Enrolment Form. Page 5 Version: 4-Mar-16 Assessment This qualification is assessed using achievement based assessments. IMNZ has produced Achievement Scales to describe grades in each skill area. Assessment guides are constructed out of these scales to provide tasks, assignments or exercises. Each task or assignment is graded and an overall grade is awarded to each paper. A C grade or higher is required to pass each paper and learners are required to pass all 8 papers to be awarded the qualifications listed above. Recognition of the Qualification The NZIM Cert Mgt has been approved by NZQA as a quality assured qualification and accreditation is provided to institutions by NZQA on the basis of the agreement signed with IMNZ. On successful completion of the NZIM Cert Mgt, students may continue their education by studying for the NZIM Diploma in Management, NZIM Advanced Diploma in Management and NZIM Higher Diploma in Management which lead into management degrees at other tertiary institutes. Duration This programme is available for distance learning (correspondence) students. There is a pre-approved duration for the programme of 52 weeks, however these is a little flexibility in this for extreme circumstances. You will need to commit approximately 10-15 hours to study per week, depending on your individual study technique and learning speed. A 52-week study plan and assignment schedule will be set for you. The dates in this schedule are the maximum time-frame for each paper so you can complete within 52 weeks. You can finish faster by handing in assignments before the due date (so the next paper will be sent to you earlier). Course Start Dates Cornerstone Education take ‘rolling-enrolments’, so you can start this programme anytime during the year. Applications are processed weekly and your 52-week schedule starts from when you are approved and your workbooks received. Other Course Requirements All of the necessary workbooks will be sent to you in a paper format via courier. For some assignments, you may like to do additional research through textbooks or the internet. You must have access to a computer and email (preferably with Microsoft Office or compatible programme) as assignments need to be written and sent via electronic media, plus you will need to do some online research. Page 6 Version: 4-Mar-16 Paper Descriptions All papers are the equivalent of 10 credits. Introduction to Management [805] • 10 credits • Level 4 • Core paper Purpose: Students will be able to describe and analyse basic management concepts as they are practiced in New Zealand workplaces. Note: You will need to interview a manager of a New Zealand business with seven or more staff as part of the assessment. This may be your own workplace or another of your choosing. Outcomes: Students will gain the following knowledge: Management functions, roles and styles Terminology relating to management in typical workplaces Processes for various management functions: planning, organising, leading, controlling How to apply the functions of management in a New Zealand workplace Students will gain the following skills: Identify factors leading to effective management Identify effective management styles, skills and practices Analyse effectiveness of management practices Apply management principles to a variety of workplace scenarios Page 7 Introduction to Marketing [802] • 10 credits • Level 4 • Core paper Purpose: Students will be able to apply marketing principles in the production of a marketing plan for a relevant product. Outcomes: Students will gain the following knowledge: Core marketing concepts Environmental factors affecting marketing decisions The nature of the marketing process Elements of the marketing mix Requirements for an effective marketing plan Internal marketing elements How marketing can be used as a planning and management tool Students will gain the following skills: Analysis of a marketing environment Development of a marketing strategy Segment the market Target the market Position in the market Development of a marketing mix for a product or service Preparation of a marketing plan Evaluation of a marketing plan Version: 4-Mar-16 Introduction to Finance [807] • 10 credits • Level 4 Purpose: Students will develop financial management skills relevant to their personal life and the workplace. Outcomes: Students will gain the following knowledge: Banking processes and products Savings and investments Insurance risk, protection and products Budgeting concepts and processes How to develop a financial plan Students will gain the following skills: Evaluate personal life prospects and make informed financial decisions Identify opportunities for savings and investment Use banks and other financial institutions Develop a financial plan Prepare budgets Manage personal finances Human Resources II: Personnel Practice [809] • 10 credits • Level 4 Purpose: Students will be able to analyse human resource management in a typical New Zealand workplace. Note: You will need to interview either an HR manager or someone who undertakes the HR function in your selected workplace for this paper – this must be a New Zealand business. Outcomes: Students will gain the following knowledge: Human resource management functions and procedures Terminology of human resource management Processes for various functions of human resource, management: administrative, staffing, performance management, development, reward functions How human resources functions are applied in a New Zealand workplace Students will gain the following skills: Identify factors leading to effective human resource management Identify effective human resource management practices Analyse effectiveness of human resource management practices Apply human resources management principles in a variety of workplace scenarios Page 8 Version: 4-Mar-16 Workplace Communication [812] Problem Solving and Decision Making [819] • 10 credits • Level 4 • Core paper • 10 credits • Level 4 Purpose: Students will be able to demonstrate effective communication skills appropriate for the workplace. Purpose: Students will be able to demonstrate effective problem solving and decision making skills for personal and workplace situations. Outcomes: Students will gain the following knowledge: Communication concepts Formal and informal communication structures Communication environments Workplace communication formats and protocols Students will gain the following skills: Analyse communication in personal and workplace situations Identify forms of communication appropriate for workplace situations Use a variety of appropriate verbal and non-verbal communication techniques Critically reflect on their personal and workplace communication approaches Page 9 Outcomes: Students will gain the following knowledge: Ways of analysing situations requiring problem solving or decision making A range of problem solving strategies which can be applied in personal or workplace situations A range of decision making strategies which can be applied in personal or workplace situations Methodologies for critical thinking Students will gain the following skills: Analyse situations requiring problem solving and decision making Use effective problem solving strategies Use effective decision making strategies Critically reflect on their problem solving and decision making approaches Version: 4-Mar-16 Enterprise Research Project [836] • 10 credits • Level 4 • Core paper Purpose: Students will develop the skills required to create and operate a small business enterprise. These include the operational skills involved in planning, marketing, production, finance, personnel and training, together with problem solving, working as a team, communication, time management and decision making. The first assignment is a team assignment. Outcomes: Students will gain the following knowledge: Operation of a small business Relationships and communication processes within an enterprise Relationships between components of an enterprise Meeting procedures Purposes and procedures of record keeping Legal requirements for running an enterprise Processes of liquidation Processes for reporting company performance Students will gain the following skills: Work effectively in a team Solve problems, make decisions, manage time, resolve conflicts and communicate effectively Participate in: o business plan preparation o marketing o writing a prospectus o running meetings o budgeting & raising capital o writing reports o maintaining records Page 10 Note: You may be grouped with someone in another city for the group assignment portion of the 836 paper, therefore expect to communicate via email and telephone. Law and Small Business [854] • 10 credits • Level 4 Purpose: Students will develop understanding of the legal framework applying to the business sector in New Zealand, especially as it relates to the operations of small businesses. Outcomes: Students will gain the following knowledge: The nature and sources of legal rules The relationship between law and ethics The business implications of the differences between civil and criminal law Processes for resolving disputes The nature of legal contracts The importance of commercial law applicable to small business Legal requirements and restrictions to small business operation Rights and obligations of traders, consumers and competitors Students will gain the following skills: Analyse legal issues relating to small businesses Analyse legal contracts relating to small businesses Determine legal courses of action relating to small businesses Apply understanding of law to real and simulated workplace situations Version: 4-Mar-16 How to Apply To apply for this programme you simply: 1. 2. 3. 4. Fill in the Application & Enrolment form Attach a verified copy of your identification documents Include your administration fee, or details of payment Post or courier to us at Cornerstone Education Once the application form is signed, CEL will consider the learner enrolled in the programme until receiving a written withdrawal from the student, or the student completes the programme. A Student Handbook outlining the withdrawal and policy procedures will be provided on enrolment. If you have any questions, or would like to find out more about the programme or Cornerstone Education, please call or email us with your questions. Completing the Application form: Types of Identification and Verification If we don’t receive the correct type of identification, or if it has not been verified correctly, it will delay the processing of your application so please read carefully and ensure this is done correctly. If you’re unsure, please contact us. Active NSI Number – if you have an active NSI number (National Student Index Number), you may include it in Section 14, Page 4 of the application form. If you don’t have an NSI Number or it’s inactive - you must supply the following documentation: New Zealand or Australia Citizen: Please provide either: a copy of your full birth certificate; the front personal details page of your current passport; or certificate of citizenship. We are unable to accept a drivers’ license as ID as it doesn’t state your citizenship status and place of birth. New Zealand Permanent Resident: Please provide a copy of the front personal details page of your current passport, and a copy of your residency status stamp from that passport. If your passport has expired, please contact Immigration New Zealand to get a letter confirming your residency status. The letter from Immigration NZ must include your full legal name, your date of birth, your place of birth, and your residency status. Page 11 Version: 4-Mar-16 Change of Name/Marriage Certificate: If you have changed your name from those on the documents provided above (birth certificate or passport), please provide copies of your marriage certificate or other relevant documentation. Verification of Documents: All identification documents must be verified – meaning someone eligible under the Oaths and Declarations Act 1957 has sighted the original document and signed the copy to say there have been no amendments. An eligible verifier is either: a Member of Parliament; Court Registrar; Land Transport NZ representative; Justice of the Peace; Solicitor or Lawyer; Doctor/General Practitioner; NZ Police representative; Church Minister; or School Principal. The verifier must include: their name, position/title, organizational stamp, signature, date verified, and the statement ‘original document sighted’ across the copied image (not on the back) The verified copies must be posted to us – we’re unable to accept electronic copies. Application Fee Payment: The application fee needs to be received either before, or with, your application form. The application form won’t be processed until this is received. Pre-enrolment Questionnaire: Please ensure you have completed all questions in the questionnaire to help us assess your suitability for this programme. If you are currently unemployed, please supply either a brief CV or work history. This programme is based on practical experience and your ability to apply the theory to real-life situations. You will also need to have access to a suitable workplace to use as your study business if you are not currently working. This might be somewhere you’ve worked in the past, or the workplace of a friend/family member for example. Application Form: Please ensure you have answered all sections and signed the last page of the application form. For this programme, you don’t need to complete sections 22 or 23. Once you have posted your application to us, it is important for you to regularly check the email you have provided us with, as all correspondence will be by email. Page 12 Version: 4-Mar-16 The Application Process: When we receive your application, we will email a confirmation to say we have received it. If any information is missing, we will request it at this stage. Applications are then generally processed on Thursday of each week; so we will endeavor to process your application on the Thursday after we have received all of the relevant information and the application fee. Once your application has been processed and you have been approved for the programme, we will email you confirmation of your acceptance. If your application has not been approved for any reason, we will discuss this with you and refund your application fee in full. Your first set of workbooks will be couriered to you on the same day we send confirmation that you have been accepted. If you have received an acceptance, but haven’t received either your workbooks or a PBT Courier delivery card within three working days, please contact our office and let us know. If you have any queries or concerns about the application process, or wish to know the status of your application, please do not hesitate to contact us. Page 13 Version: 4-Mar-16 Contact Details Phone or Email Free Phone: 0508 MANAGEMENT (0508 626 243) Phone: +64 7 571 8803 Email: support@management.org.nz Postal Address Business Management Programme Cornerstone Education Limited PO Box 10070 Tauranga 3152 New Zealand Physical Address (for Courier packages) Cornerstone Education Limited Level 1, 5d Owens Place Mount Maunganui 3116 New Zealand Page 14 Version: 4-Mar-16