DATAFLUX CONNECT FOR SIEBEL INTEGRATION WITH SIEBEL CRM 8.0 940 NW Parkway Suite 201 Cary, North Carolina 27513 Tel: +1 919.447.3000 DataFlux Enterprise Integration Server and DataFlux Connect for Siebel integrate with Siebel CRM applications to seamlessly incorporate enterprise-defined data quality algorithms developed with dfPower Studio. Fax: +1 919.447.3100 www.dataflux.com Company Overview DataFlux enables organizations to analyze, improve, and control their data through an integrated technology platform. With DataFlux enterprise data quality and data integration products, organizations can more effectively and efficiently build a unified view of customers, products, suppliers, and any other corporate data asset. DataFlux offers complete enterprise solutions for • Enterprise data quality • Product data quality • Data governance • Master data management Founded in 1997 and now a wholly owned subsidiary of SAS (www.sas.com), DataFlux has evolved from a provider of data cleansing tools to a market-leading provider of enterprise data quality and master data management solutions. DataFlux helps customers rapidly assess and improve problematic data, building the foundation for enterprise data governance by delivering the high-quality information that fuels successful enterprise efforts such as risk management, operational efficiency, and master data management. Integration Overview DataFlux Enterprise Integration Server (EIS) and the DataFlux integration module enable Siebel CRM to seamlessly incorporate user-defined data quality algorithms. Through the Oracle PartnerNetwork Application Integration Architecture for Partners Initiative, partners with validated integrations are able to provide customers with standards-based product integrations, tested and validated by Oracle. Customers benefit from improved risk management and smoother upgrade capability, leading to a lower total cost of ownership and greater overall satisfaction. Integration Details The integration with DataFlux EIS is built using a framework that removes dependence on Siebel-defined data quality rules and allows the integration of deployment-specific and customizable data quality business rules. DataFlux data quality software products standardize, match, and verify data from business components. These activities are exposed and executed as Web services in a real time. The data quality is achieved through data cleansing and data deduplication. Data cleansing standardizes the structure of data in customer records, and is used to standardize name and address information. Data deduplication identifies possible 1 duplicate-record matches for account, contact, and prospect records, based on Availability administrator-defined parameters. Corporate Headquarters Toll Free: 1.877.846.3589 Tel: +1.919.447.3000 Fax: +1.919.447.3100 The matching, cleansing, and standardization capabilities are driven by the DataFlux Corporation 940 NW Cary Parkway Suite 201 Cary, North Carolina 27513 USA the Siebel database in real time or in batch mode. capabilities and configuration options of the DataFlux data quality software. By using DataFlux Connector for Siebel, you can cleanse and match customer data in This integration supports Windows operating system and language with the UNICODE character string. DataFlux United Kingdom Tel: +44 (0) 1753 272 020 Fax: +44 (0) 870 094 1445 59-60 Thames Street Windsor SL4 1TX United Kingdom DataFlux France Tel: +33 (0) 4 72 91 31 42 Environment DataFlux Environment DataFlux Connect for Siebel, 1.0 DataFlux Integration Server, 8.1 Oracle Database 10g Immeuble Danica B 21, avenue Georges Pompidou Lyon Cedex 03 69486 Lyon France DataFlux Germany Tel: +49 172 629 4866 Oracle Environment Oracle’s Siebel CRM 8.0 Oracle Database 10g In der Neckarhelle 162 69118 Heidelberg Germany Support For additional information about partnering with Oracle, please contact opninfo_us@oracle.com or visit www.partners.oracle.com Tel: +1.919.531.9000 E-mail: techsupport@dataflux.com Oracle is a registered trademark of Oracle Corporation and/or its affiliates. Other names may be trademarks of their respective owners. 2