DISP PLAY SCREE EN EQU UIPME ENT ww ww.neelb.org.ukk Weeb Site D Download Orla Maartin Health aand Safety Officeer Januaryy 2014 DISPLAY SCREEN EQUIPMENT INTRODUCTION The purpose of this document is to give guidance to employees who work with Visual Display Units and to help the NEELB ensure compliance with the Health and Safety (Display Screen Equipment) Regulations (NI) 1992. Display screen equipment (DSE) includes Visual Display Units (VDU) terminals, portable system such as laptops and hand held electronic communication devices that are in prolonged use. The regulations require employers to carry out an assessment of the workplace where staff are employed in the use of VDU’s in order to reduce the risk of associated ill health, this guidance outlines how to carry out an assessment of the workstation and its environment. GUIDANCE DETAILS What’s the difference between a VDU, a VDT, a monitor and display screen equipment (DSE)? There isn’t one. All these terms mean the same thing – a display screen, usually forming part of a computer and showing text, numbers or graphics. The advice in this guidance applies to the whole workstation, job and work environment, as well as to the VDU, keyboard and other equipment. Definition of a user Not everyone who uses DSE is covered by the regulations. The regulations cover only those staff who are most at risk and would include employees: • who use DSE more or less continuously on most days; and • who use DSE for spells of one hour or more at a time. Suggested areas where assessments may be required; Area General Office Library IT Room Other rooms where DSEs are in use Person Secretary/Clerical Staff Librarian Technician/Teacher Technician/Teacher At this stage it is not expected that workstations used by pupils will be subjected to the requirements of these regulations. However where possible, best practice in relation to workstation design should be followed. What does the assessment entail? The assessment should involve an examination of the workstation and its environment. Consideration should be given to include the current working practices and health of the user. The main elements of the assessment are: The desk This should have ample space to carry out the work and be of sufficient height to allow for postural changes. The chair The chair should have height and back adjustment and also have lumbar support. http://www.neelb.org.uk Page 1 DISPLAY SCREEN EQUIPMENT The computer The screen should be adjustable and the characters should be easily read. General environment The equipment should not be located in an area where glare from windows or lights are likely. Window blinds or curtains are considered to be essential in offices where display screen equipment is used. Additional items Additional items, which may be of benefit to users are: A document holder; A foot rest; A wrist rest; and A mouse rest. http://www.neelb.org.uk Page 2 DISP PLAY SCR REEN EQ QUIPMEN NT SETTING UP WORK KSTATIONS S The diagram m below show ws how a wo orkstation shhould be set up u to minimise risks to thhe user. The followiing elements should be co onsidered. 1. Adequatee lighting proovided; 2. Adequatee contrast withh no glare orr distracting rreflections, window w coveerings; 3. The softw ware should be b appropriatee to the task;; 4. The screeen should have a stablle image, whhich is adjusstable, readaable and glaare/free (scrreen height annd angle shoould allow a comfortab le head posiition); 5. The Keybboard shouldd be useable, adjustable, a ddetachable an nd legible; 6. The work surfaces shoould allow for f flexible aarrangementts, spacious and glare freee (there sh hould be spac e in front of keyboard d to support haands/wrists during d pauses in keying);; 7. The workk chair shoulld be adjustaable (seat bacck and seat heeight should be b adjustablee with good lu umbar support); 8. The useer should havve adequatee leg room aand clearancces to allow w for changess in posture; 9. A work pattern shouuld be created that allowss you to spen nd no more than 45 minutees in an hour at the DSE witthout taking natural break ks to move abbout, perhaps to file docu uments or to use the telep phone; 10. Try to ke keep a soft touuch on the keeys and don’t overstretch h your fingerss; and 11. If you hhave any prooblems, whicch you think may be con nnected to ussing DSE, inn the first insstance contact youur line managger. Further guidance is aalso availablle from the NEELB N Healtlth and Safety y Section. http://www.neelb.org.uk Page 3 DISPLAY SCREEN EQUIPMENT Eye Tests The regulations make provision for eye tests for employees who are designated as users of display screen equipment. Employees should contact Human Resources Section for further details on eye tests and allowances for DSE spectacles. Working with a laptop and other portable equipment Laptops and other portable equipment have to be compact and easy to carry. The resulting design features like small keyboards can make prolonged use uncomfortable unless steps are taken to avoid problems. It is best to avoid portable equipment if full sized equipment is available. Sitting Avoid slouching; Don’t sit forward in a hunched-up position; Don’t place the laptop too close to the edge of the desk. This will cause you to look down too much and puts your head and neck in a stressful posture; and You may find it easier to push the laptop backwards a little. This can be more comfortable for your head and neck. Your arms can rest on the desktop and you will find it easier to keep your wrists in a relaxed or neutral position. Make sure your chair supports your back Sit right back in your chair so that your backrest can support you; Use a pillow or suitable alternative to support your back if the chair doesn’t provide this support; and Make sure its curve fits snugly into your lower back. Avoid leaning to one side Avoid leaning or bending to one side to read your screen or hardcopies; Remove any obstructions that prevent you sitting directly in front of your display, such as a pedestal unit; and If you are reading from a hardcopy, try to keep it as close to the laptop as possible. Use a copy stand whenever possible. Arms and shoulders Avoid bent wrists; Avoid sitting too high, or too low; Always try to work on height adjustable chairs. Avoid meeting room chairs that often do not have this adjustment facility; Ensure that your forearms are roughly horizontal when your hands are on the keyboard. This will allow you to work with your wrists in a straightened position when typing; and Watch out for pins and needles, a loss of sensation and dull aches. Minimise the risks. Short breaks as you work are helpful. http://www.neelb.org.uk Page 4 DISPLAY SCREEN EQUIPMENT Using the mouse Use the trackball or glide pad so that your hand is flat and keep your fingers relaxed. Reading the screen Avoid glare on your display screen; Glare or reflected light is often a problem for laptop users. The screen should be roughly perpendicular to your line of sight. If you see glare, adjust your screen away from the light source to find a position where the reflections are not visible. You may have to slightly adjust your sitting position after doing this; If a window is causing a problem, try to move so that you do not have your back to it. If you are positioned sideways on to a window, try to move as far away from it as possible; Make sure your display remains legible; Regularly clean your screen with approved cleaning materials; and Adjust the screen brightness to suit the ambient light level. GENERAL TIPS Batteries Get the most out of your batteries by checking and following the recharging regime. This will help to avoid carrying extra batteries; and Utilise any power conservation settings that help prolong the life of your batteries. Carrying Try to reduce the amount of weight you have to carry (see batteries above); Try to avoid taking hard copies of documents that may already be on your laptop; Where appropriate, use luggage that has wheels; and When carrying your laptop, try to use a carrying case with a padded shoulder strap. In most cases the assessment will be straight forward and involve only a few minutes observation of the display screen activity. A common sense approach will generally be enough. In difficult or unusual cases assistance may be sought from the Health and Safety Section. GLOSSARY OF TERMS AND ACRONYMS. DSE – Display Screen Equipment VDU – Visual Display Unit VDT – Visual Display Terminal http://www.neelb.org.uk Page 5 DISPLAY SCREEN EQUIPMENT ASSOCIATED DOCUMENTS Working with display screen equipment (DSE) www.hse.gov.uk/pubns/indg36.pdf Working with a display screen equipment www.hse.gov.uk/pubns/priced/126.pdf NEELB Guidance on Risk Assessment HSE Checklist and a generic risk assessment http://www.neelb.org.uk Page 6 RISK ASSESSMENT School: Assessment carried out by: Activity: Date: DisplayScreenEquipment Date of Review: What are the Hazards Who might be harmed and how? Existing Control Measures What are you already doing? Desk–upperlimb Displayscreen disorders user Chair‐aches,pains inshouldersand back Displayscreen–eye strainand headaches Displayscreenequipment checklistcarriedout–available onNEELBwebpage. www.neelb.org.uk/schools/healt h‐and‐safety/ Amplespacetocarryoutwork, allowsforflexiblearrangements (spaceinfrontofkeyboardto supporthands/wristduring pausesinkeying) Sufficientheighttoallow posturalchanges Chairisadjustable(seatbackand seatheightareadjustable) Goodlumbarsupport Forearmisapproximately horizontalandeyessameheight astopoftheVDU Screenisadjustable Textlargeenoughtoread–sharp andfocused Keyboardisuseable,adjustable, detachableandlegible Page | 1 What further action is necessary? Displayscreen equipmentchecklist completed Action by who? Action by when? Completed Mousewithineasyreachsoitcan beusedwiththewriststraight. General environment– headaches,upper limbdisorder Displayscreen user Page | 2 Equipmentlocatedawayfrom glarefromwindows Adequatelighting Goodposturepracticed Legroomandclearancetoallow forchangesinposture‐move boxesetc.frombelowdesk Ensurescreensurfaceisclean RegulareyetestscontactHuman ResourcesDepartmentfordetails Workpatterntobeconsidered timespentatdeskshouldbeno morethan45minutesinanhour withouttakinganaturalbreakto moveaboutothertaskscanbe carriedoutsuchasfiling. Health and Safety Display screen equipment (DSE) workstation checklist Workstation location and number (if applicable): ............................................. User: ............................................. Checklist completed by: ............................................. Assessment checked by: ............................................. This is a web-friendly version of Display screen equipment (DSE) workstation checklist published 05/13 Any further action needed: Yes/No Follow-up action completed on:............................................. The following checklist can be used to help you complete a risk assessment and comply with the Schedule to the Health and Safety (Display Screen Equipment) Regulations 1992 as amended by the Health and Safety (Miscellaneous Amendments) Regulations 2002. The questions and ‘Things to consider’ in the checklist cover the requirements of the Schedule. If you can answer ‘Yes’ in the second column against all the questions, having taken account of the ‘Things to consider’, you are complying. You will not be able to address some of the questions and ‘Things to consider’, eg on reflections on the screen, or the user’s comfort, until the workstation has been installed. These will be covered in the risk assessment you do once the workstation is installed. Work through the checklist, ticking either the ‘Yes’ or ‘No’ column against each risk factor: ■ ‘Yes’ answers require no further action. ■ ‘No’ answers will require investigation and/or remedial action by the workstation assessor. They should record their decisions in the ‘Action to take’ column. Assessors should check later that actions have been taken and have resolved the problem. Remember, the checklist only covers the workstation and work environment. You also need to make sure that risks from other aspects of the work are avoided, eg by giving users health and safety training, and providing for breaks or changes of activity. For more advice on these see Working with display screen equipment (DSE): A brief guide. Page 1 of 10 Healtth and Safety y Exec cutive Risk factors s answer Tick k Thiings to cons sider Acction to take e No Yes 1 Keyboa ards Is the keybo oard separate e from the screen? Thiis is a require ement, unless s the tassk makes it im mpracticable (eg wh ere there is a need to use ea porrtable). Does the keyboard tilt? Tilt need not be built in. Is it possible e to find a comfortable keying position? Tryy pushing the e display scre een furtther back to create more room for the e keyboard, hands h and wrrists. Use ers of thick, raised r keyboards ma ay need a wrist rest. Does the user have good d keyboard tecchnique? Traaining can be used to prev vent: ■ hands bent up at the wrrist; k too hard d; ■ hitting the keys ■ overstretching the fingerrs. Are the charracters clear and readable? Keyyboards shou uld be kept clean. c If cha aracters still can’t c be read d, the keyyboard may need n modifyin ng or rep placing. e a keyboard Use d with a matt finish to red duce glare an nd/or reflectio on. Display scre een equipment ((DSE) workstatio on checklist Page 2 of 10 0 Healtth and Safety y Exec cutive Risk factors s answer Tick k Thiings to cons sider Acction to take e No Yes 2 Mouse, trackball etc Is the device e suitable for the tasks it is ussed for? he user is havving problem ms, try a If th diffe ferent device. The mouse and tracckball are general-purpos se devvices suitable e for many tasks, and avaailable in a va ariety of shapes and sizees. Alternative devices such as tou uch screens may m be bette er for som me tasks (but can be worrse for oth hers). Is the device e positioned close c to the user? ? Mo ost devices are best place ed as clo se as possib ble, eg right beside the e keyboard. Traaining may be e needed to: m overreachin ng; ■ prevent arm encourage users u not to leave ■ the eir hand on th he device when it is n not being use ed; encourage a relaxed arm m and ■ stra aight wrist. Is there supp port for the device d user’s wrist a and forearm? ? Sup e gained from m, for pport can be exaample, the de esk surface or o arm of a cchair. If not, a separate supporting devvice may help p. The e user should be able to find a com mfortable wo orking positio on with the e device. Does the de evice work sm moothly at a speed th hat suits the user? e if cleaning is See i required (e eg of mo ouse ball and rollers). Ch eck the work k surface is suitable. Am mouse mat may m be neede ed. Can the use er easily adjusst software setttings for speed and accuraccy of pointer? ? Use ers may need d training in how h to adjjust device se ettings. Display scre een equipment ((DSE) workstatio on checklist Page 3 of 10 0 Healtth and Safety y Exec cutive Risk factors s answer Tick k Thiings to cons sider Acction to take e No Yes 3 Display y screens Ma ake sure the screen s is clea an and cleaaning materia als are availa able. Are the charracters clear and readable? Ch eck that the text and bac ckground col ours work we ell together. Health and safetyy Health and safetyy Is the text sizze comfortab ble to read? gs may need Sofftware setting adj usting to cha ange text size e. Is the image e stable, ie fre ee of flicker and jittter? Tryy using differe ent screen co olours to red duce flicker, eg e darker bacckground and d lighter text.. If th here are still problems, p ge et the sett-up checked d, eg by the equ uipment supp plier. Is the screen n’s specificattion suitable for itts intended use? u Forr example, intensive graph hic work or w work requirin ng fine attention to sm mall details ma ay require large dispplay screens s. Are the brigh htness and/o or contrast adju ustable? Sepparate adjusttment controls are nott essential, prrovided the user u can n read the sc creen easily at a all tim mes. Does the scrreen swivel and a tilt? Sw wivel and tilt need n not be built b in; you u can add a swivel s and tilt me echanism. How wever, you may m need to replace r the e screen if: ■ swivel/tilt is absent or unssatisfactory; ■ work is intensive; and/orr g ■ the user has problems getting the e screen to a comfortable possition. Display scre een equipment ((DSE) workstatio on checklist Page 4 of 10 0 Healtth and Safety y Exec cutive Risk factors s Tick answ wer Thin ngs to consider Acction to take e Yes No Is the screen n free from glare and reflections? Use a mirror pla aced in front of the scre een to check k where refle ections are ccoming from. You might need to move the screen or evven the desk k and/or shield the screeen from the source s of the refle ections. Screeens that use e dark charac cters on a light backgrround are les ss pron ne to glare an nd reflections s. Are A adjustable window coverings pro ovided and in n adequate condition? Che eck that blinds work. Blind ds with verti cal slats can be more suitable than n horizontal ones. If the ese measures do not worrk, conssider anti-glare screen filte ers as a last rssort and se eek specialistt help. 4 Softwarre Is the softwa are suitable fo or the task? t Softw tware should help the use er carry out tthe task, min nimise stress and be userr-friendly. Che eck users hav ve had appropriate trainning in using the t software. Softw tware should respond quic ckly and clearly to user input, with h adeq quate feedba ack, such as clear help p messages. Display scre een equipment ((DSE) workstatio on checklist Page 5 of 10 0 Healtth and Safety y Exec cutive Risk factors s answer Tick k Thiings to cons sider Acction to take e Yes No 5 Furniture Is the work ssurface large e enough for a all the necesssary equipment, p papers etc? Creeate more roo om by movin ng prinnters, referen nce materials etc els ewhere. If n ecessary, co onsider provid ding new pow wer and telec coms sockets, so equ uipment can be moved. Theere should be e some scope for flexxible rearrang gement. Can the use er comfortablyy reach all the equipment and a papers they need to use? Reaarrange equipment, pape ers etc to brin ng frequently used things within eassy reach. Ad document ho older may be needed, possitioned to minimise m unccomfortable head h and eye e mo ovements. Are surfacess free from glare and reflectio on? Connsider mats or o blotters to reduce refl ections and glare. g Is the chair ssuitable? The e chair may need n repairing or repplacing if the user is unccomfortable, or cannot us se the adj ustment mec chanisms. Is the chair sstable? Does the chair have a working: ■ seat backk height and tilt adjustme ent? ■ seat heigght adjustmennt? ■ castors oor glides? Display scre een equipment ((DSE) workstatio on checklist Page 6 of 10 0 Healtth and Safety y Exec cutive Risk factors s answer Tick k Thiings to cons sider Acction to take e No Yes adjusted corrrectly? Is the chair a their work sitting comforttably. e user should d be able to carry c out The Connsider training the user in how to ado opt suitable postures p whille worrking. Thee arms of chaairs can stop the use er getting clos se enough to o use the equ uipment comffortably. Mo ove any obstructions from under the e desk. Is the small o of the back supported by the chair’s backrest? The e user should d have a straight bacck, supported d by the chair, with relaaxed shoulde ers. a Are forearms horizontal and eyes at roug ghly the same e height as the e top of the DSE? D Adjjust the chairr height to ge et the use er’s arms in the right position, and the en adjust the DSE height, if neccessary. Are feet flat o on the floor, without too m much pressu ure from the sea at on the baccks of the legs? If n not, a footrest may be nee eded. Display scre een equipment ((DSE) workstatio on checklist Page 7 of 10 0 Health and Safety Executive Risk factors Tick answer Things to consider Action to take Yes No 6 Environment Is there enough room to change position and vary movement? Space is needed to move, stretch and fidget. Consider reorganising the office layout and check for obstructions. Cables should be tidy and not a trip or snag hazard. Is the lighting suitable, eg not too bright or too dim to work comfortably? Users should be able to control light levels, eg by adjusting window blinds or light switches. Consider shading or repositioning light sources or providing local lighting, eg desk lamps (but make sure lights don’t cause glare by reflecting off walls or other surfaces). Does the air feel comfortable? DSE and other equipment may dry the air. Circulate fresh air if possible. Plants may help. Consider a humidifier if discomfort is severe. Are levels of heat comfortable? Are levels of noise comfortable? Can heating be better controlled? More ventilation or air conditioning may be required if there is a lot of electronic equipment in the room. Or, can users be moved away from the heat source? Consider moving sources of noise, eg printers, away from the user. If not, consider soundproofing. Display screen equipment (DSE) workstation checklist Page 8 of 10 Health and Safety Executive 7 Final questions to users... ■ Has the checklist covered all the problems they may have working with their DSE? ■ Have they experienced any discomfort or other symptoms which they attribute to working with their DSE? ■ Has the user been advised of their entitlement to eye and eyesight testing? ■ Does the user take regular breaks working away from DSE? Write down the details of any problems here: Display screen equipment (DSE) workstation checklist Page 9 of 10 Further information Health and Safety Executive Working with display screen equipmemt (DSE): A brief guide Leaflet INDG36(rev4) HSE books 2013 www.hse.gov.uk/pubns/indg36.htm For information about health and safety, or to report inconsistencies or inaccuracies in this guidance, visit www.hse.gov.uk/. You can view HSE guidance online and order priced publications from the website. HSE priced publications are also available from bookshops. © Crown copyright 2013 First published 2013 ISBN 978 0 7176 6521 1 You may reuse this information (excluding logos) free of charge in any format or medium, under the terms of the Open Government Licence. To view the licence visit www.nationalarchives.gov.uk/doc/open-government-licence/, write to the Information Policy Team, The National Archives, Kew, London TW9 4DU, or email psi@nationalarchives.gsi.gov.uk. Some images and illustrations may not be owned by the Crown so cannot be reproduced without permission of the copyright owner. Enquiries should be sent to copyright@hse.gsi.gov.uk. This guidance is issued by the Health and Safety Executive. Following the guidance is not compulsory, unless specifically stated, and you are free to take other action. But if you do follow the guidance you will normally be doing enough to comply with the law. Health and safety inspectors seek to secure compliance with the law and may refer to this guidance. Display screen equipment (DSE) workstation checklist Page 10 of