This material was originally developed for our Technical Insights Workshop series held from June to August 2014. These workshops brought together representatives of our key customer groups, to discuss customers’ views and preferences in the complex network decisions we make on their behalf. Following positive feedback from attendees, we have used the workshop material as the basis of a series of stand-alone information briefs with the aim of building understanding about our business and the services we provide. . Our customers see safety as one of the most important issues related to our electricity networks. At least half of the customers interviewed are interested in understanding how network investment affects prices. Of those customers who have some understanding of AusNet Services’ role, the majority (>70%) agree This Energy Insights document examines network that we are committed to safety and act safety and bushfire mitigation. We look at our responsibly. network operating environment, the way we Around 50% of our customers believe more money manage network safety risks and how increased expenditure is making this network safer. We also needs to be spent to make the energy distribution summarise the future direction of our enhanced network safer. safety program. An AusNet Services’ crew at work. Regular inspections and maintenance are key aspects of network safety. Community expectations about safety are provide benefits in terms of reduced risk, their cost increasing, particularly as a consequence of the is significant and this must be considered in the 2009 bushfires and subsequent Victorian Bushfires context of affordability to customers. Royal Commission. The Victorian Electricity Safety Act mandates Electricity assets, particularly overhead powerlines Electricity Safety Management Schemes for major lines are inherently risky. However, they are widely electricity companies. All schemes require risk used as they are a cost efficient means of assessment and management of residual risks to a developing an electricity distribution network. level that is as low as practicable. The AusNet Overhead powerlines comprise 86% of our total Services electricity network has some unique network line length of 49,000km. The key network characteristics to which our safety program is safety risks include bushfire and electric shock or tailored. electrocution. While underground powerlines AusNet Services’ electricity distribution network (shown in blue) Key facts about our electricity distribution network Our electricity distribution network comprises an 80,000km2 service area 95% of our total powerline length is rural network 5% of our total powerline length is urban network 39,359 km of overhead lines 406,264 powerpoles 676,316 customers Approximately 14,000 network faults repaired each year Bushfire risk across Australia Source: Blong, R.J, Sinai, D and Packham. The above map shows bushfire risk across Australia. High, very high and extreme risk areas occur in densely forested or bush areas. Ninety five per cent of our network services rural customers and a significant proportion of that is in densely forested or bush areas. The map below shows Australian population density. It can be seen that the combination of high bushfire risk and population density makes our geographical location and associated safety challenges unique. Australian Population Density Addressing network safety challenges The diagram below shows how we are addressing safety challenges through a combination of business as usual activities (to maintain existing 1 risk) and enhanced safety programs (to further reduce risk). _ 2 3 How we develop targeted safety programs Our safety programs are developed through the three step process shown below. 1. Identify network incident trends. 2. Analyse individual causes of failures and the potential consequences of incidents. 3. Development of cost effective safety programs to reduce or manage network risk. Network incidents with potential to cause fire and electric shock, April 2008 – March 2014 The above chart shows network incidents by asset category. These incidents serve as ‘lead indicators.’ They do not necessarily result in fire and/or electric shock, but have the potential to cause such events. Condition-based assessment and predictive asset replacement are used to address these incidents. Causes of asset and ground fires 2006-2014 The above pie chart shows a breakdown of fire starts by cause between 2006 and 2014. It can be seen that the most common causes of asset and ground fires during this period were high voltage fuse failure and crossarm failure. Asset fires are fires that occur within network infrastructure such as fuses or crossarms and remain within the infrastructure. Ground fires originate within network infrastructure and migrate to the surrounding environment. As asset fires may lead to ground fires, they are recorded and included in total fire starts. Identification of the causes of fire incidents has resulted in the establishment of an enhanced network safety strategy that prioritises network investment to mitigate fire risk. This strategy is supported through the Australian Energy Regulator’s ‘F-factor’ scheme introduced post the 2009 Victorian Bushfires Royal Commission (VBRC). This regulatory scheme consists of a financial incentive mechanism with the objective of reducing network-related fire incidents. How do we prioritise locations for safety expenditure? With almost 40,000km of overhead lines and a service area of around 80,000 square km, the AusNet Services network faces unique challenges. Within our network, risk levels, and the consequences of incidents, are closely tied to geographic location. Subsequent to the 2009 VBRC, the Powerline Bushfire Safety Taskforce, established by the Victorian State Government, developed a ‘fire loss consequence’ model with support from the Fire Services Commissioner. The government continues to administer the development of the modelling which is utilised in the prioritisation and targeting of distribution network investment. Implementing VBRC recommendations The 2009 VBRC made seven electricity recommendations relating to the electricity industry. The table below lists those recommendations and the status of implementation by AusNet Services. These measures reflect a significant step-up in safety-related programs in high bushfire risk areas, over and above our business as usual asset maintenance program. VBRC recommendations and implementation status Safety related expenditure is a driver of price increases $Mill Forecast expenditure 2014 The above chart shows safety related expenditure since 2009. In this period AusNet Services has invested a total of more than $291 million in targeted safety programs, in addition to our general maintenance and inspection programs. While this expenditure is a significant driver of price increases, it is having a positive impact, as the next section shows. This section shows how increased safety expenditure is having a positive impact on network safety. The first chart (i) shows a major decrease in crossarm-related asset and ground fires as a result of replacement of 45,000 high voltage wooden crossarms. The second chart (ii) shows a significant decrease in high voltage fuse-related asset and ground fires as a result of replacement of 30,000 high voltage fuses. The third chart (iii) shows a significant decrease in reported electric shock incidents, resulting from our program of targeted service cable replacement. Smart meters have enabled more efficient diagnosis of deteriorated service cables. Since 2013, we have identified and removed 1,000 safety hazards that may have resulted in electric shocks to customers. (Note: ‘Fire starts’ do not necessarily lead to major fire events). i. Fewer crossarm-related asset and ground fires Number of crossarm related fires (asset or ground). ii. Fewer high voltage fuse related-asset and ground fires Number of high voltage fuse related fires (asset or ground). iii. Fewer electric shock incidents Number of electric shock incidents per month. vi. Fewer incidents with fire or shock potential Number of incidents with fire or shock potential The above chart shows a decrease in network incidents that have the potential to start fires or cause electric shocks. By reducing potential fire incidents, we are reducing the risk of fire starts and enhancing community safety. v. Fewer asset and ground fires Number of asset and ground fires An incentive scheme created by the Australian Energy Regulator also provides a financial incentive for electricity distribution businesses to reduce fire starts by either rewarding or penalising them according to the number of fires. The above chart shows that AusNet Services has reduced fire starts to well below the regulatory benchmark since 2009. We have developed a sophisticated approach to managing network safety and the effectiveness of this approach can be seen in results such as those above and on the previous page. Project area Largely Completed Ongoing Emerging 2010-2015 2016-2020 Crossarm Replacement Insulator Replacement SWER & 3-Phase ACR Replacement Relay Replacement Line Clearance Survey Line Clearance Construction Conductor Replacement High Voltage Fuses Animal / Bird Proofing Vibration Dampers & Armour Rods Ground Fault Neutraliser Technology Advanced Protection and Control FOLCB / Isolators Bare wire powerline replacement The above table represents the progress of project areas within our enhanced safety program. In the period between 2010 and 2015, we commenced 11 separate project areas and completed five, with six continuing into the next regulatory period. Between 2016 and 2020, we expect to develop three emerging areas to further reduce risk and increase community safety. Vegetation management Vegetation management is an important AusNet Services safety program. Through regular inspections, pruning, clearing and education, we work to reduce the risk related to this significant bushfire factor. Vegetation can also damage electrical assets and interrupt electricity supply. 1. Protecting communities is of critical importance 2. AusNet Services’ network operates in a unique geographical location 3. Safety expenditure is a significant driver of price increases 4. We have developed a sophisticated approach to managing safety 5. Our enhanced safety programs have delivered demonstrated improvements