Strategic Leadership
Team
Who’s Who
2015
The Strategic Leadership Team
The Strategic Leadership Team (SLT) came together in April 2015 and now meets monthly, bringing together leaders from across North
Lanarkshire’s Health and Social Care Partnership (H&SCP).
The SLT has and will take a strategic role in planning and operationally managing health and social care. The team is made up of
various sections.
Led by Chief Accountable Officer Janice Hewitt (Page 2) these include:
1. The Programme Office: Set up to coordinate the Strategic Commissioning Plan, manage day-to-day governance of health and
social care and support the two operational heads with performance management, inspections, enquiries, briefings and complaints etc.
(Pages 2&3)
2. Operational Heads: Two senior leaders from health and social care who are leading the design and implementation of integrated
locality management arrangements, ensuring services (advice, support and care) are delivered in the most efficient, effective, safe and
person-centred way. (Page 4 )
3. Support Advisors: Those in lead roles in the delivery of key H&SCP functions, including Information and Communication
Technology (ICT), Finance, Communications and Human Resources. (Pages 4,5,6,7)
4. Professional Advisors: A cohort of senior professionals from across our partnership, providing advice and direction as we
implement plans. (Pages 7,8,9,10)
5. Director connections: The respective Directors of Acute Services and Social Work providing strategic leadership as health and
social care integrate. (Page 11)
The following document details a Who’s Who in the respective components of the SLT.
Name: Janice Hewitt
Title:
Chief Accountable Officer
Key responsibilities:
• Janice is responsible for the strategic planning of Health and Social Care Integration.
• She is also responsible for the operational management of the functions in health and
social care.
• Janice ensures the performance of the delegated measures of integration.
• She is also responsible for the financial management of the Integrated Health and
Social Care budget.
1. Programme Office
Name: Ross McGuffie
Title:
Interim Head of Planning and Performance, NHS Lanarkshire
Key responsibilities:
• Ross has a lead role in planning services within North Lanarkshire H&SCP.
• He is responsible for development of appropriate performance frameworks and
supporting operational heads in monitoring performance and quality of services.
• Ross has a lead role in the development of plans, financial framework and
monitoring the Reshaping Care for Older People programme and Integrated Care
Fund.
• He is also responsible, with a lead role, in improvement programmes, such as the
Delayed Discharge Programme Board.
Page 2
Programme Office continued:
Name: Christine Jack
Title: Operational Manager, North Lanarkshire Partnership
Key responsibilities:
• Christine is responsible for corporate governance, North Lanarkshire
Partnership.
• Other responsibilities include: Programme manager (Health) - Multi-Agency
Inspection of Adult & Older People’s Services.
• Operational/performance support with lead responsibility for risk management,
premises and staff governance.
• Site manager at NHS Lanarkshire HQ, Kirklands.
Name: Julie Arthur
Title:
PA to Janice Hewitt, Chief Accountable Officer
Key responsibilities:
• Julie is part of the North H&SCP Programme Office providing administration
management and PA support to the chief accountable officer.
• She is the key liaison with the SLT as well as staff, partners and colleagues across
the H&SCP.
Name: Max Brown
Title: Independent Health and Social Care Consultant
Key responsibilities:
Max has been engaged to:
• Support the development of the new governance arrangements.
• Support the development of the Performance Management and Outcomes
Framework.
• Oversee the establishment of the Programme Office.
• Draft the Strategic Plan.
Page 3
2. Operational Heads
Name: Stephen Kerr
Title:
Interim Head of Health, NHS Lanarkshire
Key responsibilities:
• To contribute to the corporate management and governance of the Joint
Strategic Commissioning Plan and lead on elements of its operational delivery.
• Stephen works with the head of community care to lead the design and
implementation of integrated locality management arrangements ensuring services
(advice, support and care) are delivered in the most efficient, effective, safe and
person-centred way.
• He is responsible for the support and development of staff to enable their contribution
to delivery of the values and objectives of the H&SCP in delivering the National
Outcomes.
• Stephen is responsible for supporting an integrated approach to planning and delivery
of services across North Lanarkshire.
• Other responsibilities include: Developing the H&SCP’s contribution to community
planning with continued focus on reducing health inequalities.
Name: Bobby Miller
Title:
Head of Community Care, North Lanarkshire Council.
Key responsibilities:
• Delegated permanent role of chief social work officer in respect of community care in
North Lanarkshire Council.
• Bobby has accountability for the statutory duties of the council, professional and
practice standards of services. (These responsibilities relate to assessment and
planning, Self-directed Support, mental health and adult protection and for services
provided or purchased which are registered by The Care Inspectorate).
• Bobby is the chief social work officer in the absence of the head of social work
services, in relation to services for children and justice.
• Bobby is accountable to the chief accountable officer for managing operational
services for three of the six locality areas for integrated services.
3. Support Advisors
Information and Communication Technology (ICT)
Name: Robert Forman
Title:
Service Manager - Business Process Change & Improvement, North
Lanarkshire Council
Key responsibilities:
• Robert leads on field force mobilisation – giving staff access to the information they
need when and where they need it (anytime/anywhere).
• He’s responsible for online services – allowing service users/tenants to transact
online. The aim is to empower service users/tenants, putting them at the centre of
everything the service does.
• Robert coordinates the development of housing and social work systems.
He also manages housing and social work’s relationship with IT providers, both
internal and external.
Page 4
Support Advisors continued:
Name: Donald Wilson
Title: General Manager eHealth/Information and Communication Technology
(ICT) NHS Lanarkshire
Key responsibilities:
• Donald is responsible for leading NHS Lanarkshire’s eHealth programme (eHealth is
enabling the provision of IT solutions to NHS Lanarkshire).
• He also takes overall responsibility for NHS Lanarkshire’s information
services, health records, applications and infrastructure.
• As we integrate Donald will be responsible, alongside local authority colleagues, for
integration of ICT services and the increase of information-sharing.
Support Advisors: Finance
Name: Una Coleman
Role: Manager, Finance and Administration, North Lanarkshire Council
Key responsibilities:
• Una is responsible to the executive director of housing and social work services for
the management of financial resources across the Service Housing Revenue
Account* (HRA) non HRA and social work.
• Una is also responsible for operational management of the finance, administration,
financial inclusion and information technology functions.
* Income and expenditure in relation to a local authority’s own direct provision of housing must be
recorded separately within a Housing Revenue Account (HRA) as laid out in Section 203 of the
Housing (Scotland) Act 1987. In general terms, a HRA in Scotland is a separate account within
the General Fund of a local authority.
Name: Fiona Porter
Title: Deputy Director of Finance, Primary Care, NHS Lanarkshire
Key responsibilities:
• Fiona is responsible for the financial aspects of all areas within primary care across
both North and South localities.
• She is also responsible for financial reports produced monthly detailing the actual
position against set budgets.
• Fiona provides financial advice and support to the management team including
delivering savings programmes and advising on any corrective action as necessary.
• She manages the Family Health Service budget in the context of the National
Contracts and is involved in the negotiations of any local financial elements of the
contracts.
• Fiona manages a staff of 16 within the finance department.
Page 5
Support Advisors: Communications
Name: Calvin Brown
Title: Communication Manager, NHS Lanarkshire
Key responsibilities:
• Calvin leads on internal and external communications for North and South
Lanarkshire community health services.
• This includes responsibility across these areas for: media enquiries; communications
planning and strategy; councillor, MSP and MP correspondence; social media;
communication and social marketing campaigns; media events and launches and
communications in support of consultation and engagement on service change.
• Calvin is also the lead communications manager for the public website,
organisational communications strategy, infection control, winter planning, and
integration.
This includes line management of the integration communications officer.
Name: Euan Duguid
Title: Communication Officer, North and South Lanarkshire Health and Social Care
Partnerships
Key responsibilities:
• Working with communication colleagues in health and local authority, Euan has
played a lead role in developing and subsequently implementing the
communication strategy thus far.
• Euan leads on the proactive strategy, promoting (locally and nationally) the many
services, projects and teams within the partnerships.
• He also leads on internal communications, ranging from newsletters to briefings, and
raising awareness of integration across the partnerships.
• Euan plays a key role in supporting and optimising the engagement process
around the Strategic Commissioning Plan.
Support Advisors: Human Resources
Name: Ruth Hibbert
Title:
Divisional HR Director, NHS Lanarkshire
Key responsibilities:
• Ruth leads the HR team responsible for providing the HR (employee relations)
service to NHS staff in both the North and South H&SCPs and NHS Lanarkshire
corporate departments. She deals with employee relations issues such as later-stage
grievances, disciplinary and sickness absence cases, dismissal hearings and
appeals.
• Ruth is HR (Health) lead for employment and organisational change issues
associated with the integration agenda.
• She is responsible for development and review of all NHS Lanarkshire HR policies.
• Ruth chairs the NHS Lanarkshire redeployment panel.
• She also represents NHS employers in Scotland on the UK-wide Working Longer
steering group.
Page 6
Name: Margaret Wilson
Title:
Human Resources Manager, Housing and Social Work Services, North
Lanarkshire Council
Key responsibilities:
• Margaret is accountable to the executive director of housing and social work
services. She is responsible for four separate teams/functions within the service
structure.
These are:
• Personnel.
• Learning and organisational development.
• Health, safety, wellbeing and resilience.
• Supported employment.
4. Professional Advisors
Name: Morag Dendy
Title:
Manager (Younger Adults) Housing and Social Work, North Lanarkshire
Council
Key responsibilities:
• Key functions of Morag’s post include promoting the personalisation of
outcome-focused support arrangements for adults in North Lanarkshire with a
disability, long-term condition, learning disability, mental health difficulty or addiction
issue.
• Morag is also required to promote partnership working across statutory and other
partnership arrangements, contributing significantly to both the social work and
integrated strategic agendas.
Name: Joe McElholm
Role: Manager Older Adults’ Services, North Lanarkshire Council
Key responsibilities:
• Joe is responsible for oversight and leadership of services and supports to older
people and their carers.
• Joe’s remit includes the development of partnership relationships with service user
and carer representatives and with colleagues across the third and independent
sectors, the NHS, housing and more widely. This includes home support and care
home provision, intermediate care and integrated day services and promotion of Selfdirected Support approaches.
• The strategic vision of Older Adults is to ‘Support more older people to live as
independently as possible as active citizens, engaged in social networks of their
choice.’
Page 7
Professional Advisors continued:
Name: Gabe Docherty
Title:
Head of Health Improvement/Public Health Specialist, NHS Lanarkshire
Key responsibilities:
• Gabe leads the health improvement/anticipatory care effort.
• Other responsibilities include: Leading the response to addressing inequalities.
• Managing the health improvement function.
• Leading other public health functions such as needs assessment.
• Gabe provides the JIB with expert advice on actions to improve health and reduce
inequalities and fulfills senior management duties for the HSCP.
Name: Anne Armstrong
Title: Deputy Nurse Director, NHS Lanarkshire
Key responsibilities:
• Anne has strategic and operational responsibility for the leadership and provision of
the full range of nursing services within primary and community services.
• This includes community, mental health, learning disabilities nursing, children’s
services and community hospitals.
• A key responsibility is to ensure the delivery of exemplary patient care.
• Anne’s responsibilities also include the development and implementation of
nursing strategy, care governance, service, practice modernisation and integration to
address health inequalities. The aim is to improve and meet the health needs of
the people of Lanarkshire.
Name: Dr Gregor Smith
Title:
Divisional Medical Director, NHS Lanarkshire
Key responsibilities:
• Gregor oversees the professional governance for services provided by GPs, General
Dental Practitioners, paediatrics, mental health and learning disabilities, palliative
care and sexual health services.
• He provides clinical leadership to over 500 doctors across these specialities.
• A key aspect of Gregor’s role is to direct the clinical governance and the risk
management framework associated with these services and to provide clinical
leadership around prescribing and clinical pathways.
• Gregor leads on contractual negotiations with the Local Medical Committee, oversees
the contractual framework for other independent professionals in primary care and
has responsibility for renewing the NHS Lanarkshire healthcare strategy for
primary care.
Page 8
Professional Advisors continued:
Name: Dr Philip McMenemy
Title:
Associate Medical Director, Primary Care, NHS Lanarkshire
Key responsibilities:
• Philip is responsible for liaison with general practice including contractual issues.
• He is the General Medical Services implementation group chair and member of the
NHS Lanarkshire team in the local negotiating group with the Local Medical
Committee.
• He is a member of primary care group and involved in verification of payments to GP contractors.
• Philip’s other responsibilities include: Clinical governance including professional
performance issues.
• Chair of NHS Lanarkshire Information Assurance Committee.
• Medical advisor to North H&SCP management team including work on needs
analysis.
• Member of the e-Health clinical development group.
• Member of primary care medical leadership group and Associate Medical Directors’
group.
• As part of the clinical leadership team, Philip has responsibilities around prescribing
and medicines safety.
Name: Dr Alastair Cook
Title:
Associate Medical Director (Mental Health, Learning Disability and Paediatrics)
Director of Medical Education, NHS Lanarkshire
Key responsibilities:
• Alastair has medical leadership responsibilities for secondary care services within
former CHPs (pan-Lanarkshire).
• Other responsibilities include: Clinical governance lead for mental health and learning
disability services.
• Lead for medical education across Lanarkshire (acute and H&SCPs).
• Alastair is also appraiser for secondary care doctors NHS Lanarkshire.
Name: Peter McCrossan
Title: Director for Allied Health Services
Key responsibilities:
• Peter leads the strategic direction of Allied Health Professions (AHPs) services
within NHS Lanarkshire ensuring that AHP services are effectively integrated,
organised and developed.
• He ensures that the local waiting times standard, HEAT targets and national
treatment guarantees are adhered to by AHP Services.
• As the AHP Director, Peter is the principle source of AHP professional advice to the
NHS Lanarkshire Board, H&SCPs and the acute operating division.
• Peter’s responsibilities also include influencing and developing AHP policy and
strategy within the wider national strategic context, including the AHP National
Delivery plan.
Page 9
Professional Advisors continued:
Name: Dennis O’ Donnell
Title:
Manager, Planning & Quality Assurance, Social Work, North Lanarkshire
Council
Key responsibilities:
• Dennis is responsible for the implementation of social work’s contractual framework
(commissioning, procurement, contracting, administration of contracts and contract
compliance).
• Dennis oversees in-house complaints and management of 2nd and 3rd stage
complaints handling process.
• He has lead responsibility for information governance (data protection, subject
access requests). He is social work lead on the Corporate Information Governance
Working Group.
• He is the social work lead on the Corporate Procurement Working Group.
• Dennis oversees the production of housing and social work risk register.
• He also oversees social work communications: newsletter, reports, leaflets and
publications.
• Dennis is the social work lead link officer to The Care Inspectorate (lead social
work officer for joint social work/health inspection) and Adult Protection Committee
member.
Name: Kenny Moffat
Title:
CEO, Voluntary Action North Lanarkshire (VANL)
Key responsibilities:
• Kenny manages the senior management team at VANL and his role involves dealing
with a range of partners at both strategic and operational levels in order to represent
and inform the voluntary and community sector across North Lanarkshire.
• Kenny represents VANL (and the wider third sector) on a number of strategic groups
– including the SLT.
• He endeavours to ensure that decisions taken reflect the needs, aspirations and
expectations of the sector at large as well as feeding in how the third sector can
support and play an integral role as we integrate health and social care.
Page 10
5. Director connections
Name: Heather Knox
Title:
Director of Acute Services, NHS Lanarkshire
Key responsibilities:
• Heather is responsible for acute services across NHS Lanarkshire delivered through
three sites, Hairmyres Hospital, Monklands Hospital and Wishaw Hospital.
• Each site is run by a ‘triumvirate team’ of a site director, chief of nursing services and
chief of medical services.
• Heather’s role places key emphasis on ensuring the delivery of high quality, safe,
person-centred care.
• Heather has a central role in the planning of NHS Lanarkshire’s Healthcare Strategy
and the Health and Social Care Partnerships in North and South Lanarkshire.
Name: Duncan MacKay
Title: Executive Director of Housing and Social Work Services, North Lanarkshire
Council
Key responsibilities:
• Duncan is the chief social work officer for North Lanarkshire Council.
• He is required to ensure the provision of appropriate professional advice in the
discharge of the local authority’s statutory social work duties.
• Duncan assists North Lanarkshire Council in understanding the complexity of social
work delivery and the key role social work plays in contributing to the achievement of
local and national outcomes.
• Duncan is also responsible for providing a range of housing services including
managing estates, offering housing and maintaining waiting lists, homelessness
services, warden services, tenancy services and the maintenance of the site for gypsy
travellers.
• He is responsible for commissioning and contracting children and justice social work
services.
• Duncan is also responsible for joint/integrated working with health.
Page 11