Tech Tip 080015
3xLogic Recommended Hardware Firewall
Configuration
Bulletin No.:
Product
Affected:
Date:
Description:
080015
Vigil Server DVR Systems
July 15, 2008
This document describes the hardware firewall configuration required by
3xLogic Inc in order to meet the 3xLogic Inc system Warranty and support
requirements.
Warning: Connecting the Vigil System DVR directly to the network without
a hardware firewall is not recommended and will void the product
warranty. Please contact 3xLogic Technical Support prior to connecting
the Vigil System DVR to any network.
The Vigil Server DVR System uses advanced technology with many features and contains
sensitive video data. It is important to shield the system from viruses and other undesired
network connectivity using a hardware firewall. With a few configuration steps, the hardware
firewall provides full access to the desired network features within the Vigil Server system
while providing protection against malicious access.
This document is a guide to connecting a Vigil Server DVR System to a WAN, LAN, or ISP
network connection using a hardware firewall. For the Vigil System DVR to be able to
communicate with remote Vigil applications such as Vigil Client, specific ports must be opened
within the hardware firewall. The default port range is TCP 22800-22810, but this can easily be
changed, please consult the Vigil Server Users Guide for details. Please note that connecting
the Vigil DVR System directly to the network without a hardware firewall is not recommended
and will void the product warranty.
For assistance connecting the Vigil System DVR to a network, please contact 3xLogic Technical
Support:
Toll Free (North America): 1-877-3XLOGIC (1-877-395-6442)
Email: support@3xlogic.com
Online: www.3xlogic.com
For a complete listing of Service Bulletins, please go to http://www.3xlogic.com
3xLogic Inc
Tech Tip Doc# 08122214
Page 1 of 3
Vigil System DVR Hardware Firewall Wiring Diagram
Vigil System DVR Hardware Firewall Setup Information:
Cabling:
1. Connect a Cat 5 network cable from the DVR network card to a LAN port on the Firewall
Rounter
2. Connect a Cat 5 network cable from the WAN/Internet port on Firewall Router to the ISP
Modem
3. Follow the ISP provided instructions to connect the ISP Modem to the Internet
IP Addressing:
•
If no other computers will be using the router, disable the DHCP Server function. If other
computers will be also plugging into the router, make sure the DHCP Server is enabled and
that the address range is between 100 and 199. These settings can be found in the Firewall
Router configuration screen, please consult the Firewall Router users guide for details.
•
3xLogic always begins numbering the DVR at .201 This setting is configured in the Windows
•
Set the private IP address of router to end with .1 This setting can be found in the Firewall
Router configuration screen, please consult the Firewall Router users guide for details.
TCP/IP settings, use the Static IP Address option. Please consult Windows help documents or contact
3xLogic Technical Support for assistance.
Port Forwarding for Remote Access:
•
Forward Ports 22800 – 22810 to the IP address of the DVR. This setting can be found in the
Firewall Router configuration screen, please consult the Firewall Router users guide for details.
For a complete listing of Service Bulletins, please go to http://www.3xlogic.com
3xLogic Inc
Tech Tip Doc# 08122214
Page 2 of 3
ISP Static IP Address vs ISP Dynamic IP Address:
Most Internet Service Providers have service package options for either a Static IP Address or a
Dynamic IP Address. If you intend to connect to the Vigil Server DVR System from the internet,
we strongly recommend choosing a Static IP Address. The Static IP Address does not change
and can be used as a permanent IP Address for connecting to the Vigil Server DVR System
using remote software such as Vigil Client.
Contact Information
If you require more information, or if you have any questions or concerns, please contact
3xLogic Technical Support:
Toll Free (North America): 1-877-3XLOGIC (1-877-395-6442)
Email: support@3xlogic.com
Online: www.3xlogic.com
For a complete listing of Service Bulletins, please go to http://www.3xlogic.com
3xLogic Inc
Tech Tip Doc# 08122214
Page 3 of 3