©2013 DAZCo, Danesh Afarand Zistagen Co., IRAN
ISSN: 2228-5849 Quarterly of Education Strategies in Medical Sciences 2013; 6(1): 43-48
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Performance Evaluation of Islamic Azad University,
Qom Branch, Using the EFQM Organizational
Excellence Model
ARTICLE INFO
Article Type
Research Article
Authors
Khajeh M.* MSc,
Salami H.1 MSc
ABSTRACT
Aims The higher education system of each country plays the major role in economic,
social and the cultural development. The purpose of the present study was to determine
the performance self-assessment score of Islamic Azad University at Qom Branch based on
EFQM Excellence model.
Methods In this descriptive cross-sectional study, 207 staffs of managers, experts and faculty
members of Islamic Azad University at Qom Branch were selected using stratified random
sampling method in 2011. The modified version of EFQM questionnaire was used for data
collection. Data was analyzed using SPSS 16 software and stusent T test.
Results The University’s performance self-assessment mean score in the area of enablers
was 229 and in results area was 233. The highest score obtained in enablers’ area was
associated with leadership criterion (4.80±2.22) and the lowest score was related to strategy
and policy (4.41±2.18). Population results criteria obtained the highest (5.08±2.28) and the
staff’s results obtained the lowest (4.10±2.18) scores of the results area.
Conclusion In view of managers, experts and faculty members, Islamic Azad University at
Qom Branch obtains 462 out of 1000 possible sores of EFQM Excellence Model. Moreover, it
is at an average but desirable status.
Keywords Total Quality Management; Employee Performance Appraisal; Education,
Graduate
CITATION LINKS
*Department of Industrial Management, Faculty of Human Sciences, Qom Branch, Islamic Azad
University, Qom, Iran.
1
Department of Industrial Management, Faculty of Management, Tehran University, Tehran,
Iran.
Correspondence
Address: Industral Management
Group, Human Sciences Faculty,
Qom Branch of Islamic Azad University, Daneshgah Boulevard,
Pardisan Town, Qom, Iran.
Phone: +989127463490
Fax: +982512807272
mkhajeh2232@gmail.com
Article History
Received: November 9, 2012
Accepted: March 4, 2013
ePublished: March 10, 2013
[1] Assessment indicators of higher education. [2] Focus on the structure of higher
education in Europe. [3] Educational evaluation: Concepts, models and ... [4] An EFQM
excellence model for higher education ... [5] Application of EFQM excellence model to the
Sabanci university IC. [6] A critical evaluation of the EFQM model. [7] An EFQM model selfassessment exercise at a ... [8] Performance self-assessment by the excellence model in
different hospitals of Isfahan ... [9] Knowledge and information role in excellence model.
[10] Assessing human resources management performance at ... [11] Quality management
in German health care- the EFQM ... [12] The project excellence model: Linking success
criteria and ... [13] Integrated model of the balanced scorecard and the excellence model
to improve ... [14] Excellence model in higher education. [15] Evaluation of organizational
performance level by ...[16] A self-assessment of higher education institutions from the ...
[17] Application of European foundation for quality management excellence model via ...
[18] Function measurement of Isfahan province physical education general administration
on basis of .. [19] Performance evaluation of Maskan Bank in Mazandaran province with
EFQM. [20] Self-assessment in Hasheminejhad hospital based on EFQM ... [21] Performance
evaluation of Rajaei hospital based on EFQM ... [22] Self-assessment based on EFQM
excellence model in ... [23] Performance evaluation of Applied Scientific Centers ... [24]
Empowerment position in Tehran social security hospitals based on the ... [25] Evaluation
of performance of local education .. ... [26] Application of organizational excellence model to
the Ataturk university. [27] A two level EFQM self-assessment in an Italian ...
All keywords and available citations are linked in this page.
Downloaded from www.edcbmj.ir at 13:33 IRST on Saturday October 1st 2016
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