Personal Vehicle Finance from Ford
Who are Ford Credit?
Personal Vehicle Finance
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Ford Credit are part of Ford Motor Company and are one of the world’s biggest
and well-established automotive finance companies. Since 1963, we have
helped millions of Ford customers in the UK buy their vehicles by providing
accessible products and services.
Our range of finance plans has been designed with your finance needs in mind
for both new and used vehicles. We have a close working relationship with your
Ford Dealer, and you can save time by arranging your finance and vehicle in one
place.
Why use Ford Credit?
Applying for finance:
Our size and expertise means we’re well placed to provide you with a range of finance plans:
Your Ford Dealer will be able to provide you with a finance quote.
Alternatively you can visit ford.co.uk to:
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We provide finance at the point-of-sale via the Ford Dealer network
Our online system enables Dealers to provide you with a finance quote and in most cases obtain an
online decision within minutes
All our finance plans have fixed interest rates for the duration of the finance agreement
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Configure the Ford car you are interested in
Find information about all our finance plans
Obtain an online finance quote
Apply for finance online
Obtain a valuation for your existing vehicle
Unsure which finance plan is right for you? Use the following decision tree and
our features and benefits table to help you find the one best suited to your needs:
Features and benefits
Plan Features
Available from your Ford Dealer
FORD
OPTIONS
CASHPLAN
PERSONAL
CONTRACT HIRE
FROM FORD
P
P
P
P
P
P
P
O
New and used vehicles
(age limits apply)
New and used vehicles
(age limits apply)
New vehicles only
P
Cars & Ford Ranger only
Cars & Ford Ranger only
Cars only
12 to 60 months
24, 30 or 36 months
12, 24 or 36 months
24 to 48 months
Zero deposit available
Zero deposit available
Purchase price of the car less
Guaranteed Minimum Future
Value (GMFV) plus the Finance
Facility Fee and the interest on
the GMFV
Advance Rental typically equal
to 3 monthly rentals
Available on cars and commercial
vehicles
Finance term
Cost of entry
FORD
OPTIONS
New and used vehicles
(age limits apply)
Eventual vehicle ownership*
Vehicle age
FORD
ACQUIRE
Fixed monthly payments/rentals
P
P
No monthly payments
P
No responsibility for vehicle
disposal
O
O
O
P
Protection from any unexpected fall in
used car prices
O
Guaranteed Minimum Future
Value (optional final payment)
Guaranteed Minimum Future
Value (optional final payment)
No resale risk
Flexible end of contract options
Renew/Retain
Renew/Retain/Return
Renew/Retain/Return
Renew/Return/Extend
Optional maintenance package
Ask your Ford Dealer
Ask your Ford Dealer
Ask your Ford Dealer
Available at additional cost
Included for the first year
Included for the duration of the
agreement
Road Fund Licence
Included for the first year
*subject to all payments (including Purchase Fee) being paid.
Included for the first year
FORD OPTIONS
FORD OPTIONS CASHPLAN
FORD CREDIT
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The flexible way to finance your new Ford
Flexible finance with no regular payments
Ford Options is our Personal Contract Purchase plan which is ideal for customers
who wish to renew their car more often.
Ford Options Cashplan is a variation of the Ford Options plan, which has no
regular instalments and is ideal for customers with a large cash deposit.
Customer Benefits:
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GMFV
Regular
payments
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Deposit
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The opportunity to drive a new Ford car
more often
Fixed regular payments to suit your needs
Interest rate fixed for the loan duration
Guaranteed Minimum Future Value (GMFV/
optional final payment) provides protection
from any unexpected fall in used car prices
Reduced exposure to major service and repair
bills
Flexibility at the end of the agreement
The option to own the car at the end of the
agreement
Customer Benefits:
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GMFV
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Advance payment
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No regular payments
The opportunity to drive a new Ford car
more often
Interest rate fixed for the loan duration
GMFV/(optional final payment) provides
protection from any unexpected fall in used
car prices
Reduced exposure to major service and repair
bills
Flexibility at the end of the agreement
The option to own the car at the end of the
agreement
How Ford Options works:
How Ford Options Cashplan works:
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1. You decide on the Ford car you want to buy
2. Tell us your anticipated mileage and preferred repayment period
3. Your Ford Dealer will calculate your advance payment which is the difference between the purchase
price of the car and the GMFV/(optional final payment), plus interest and the Finance Facility Fee
4. Once you are happy with your quote, your Ford Dealer will submit your application to Ford Credit
5. When the finance documentation is complete, you can drive away in your new Ford car
You decide on the Ford car you want to buy
Tell us your anticipated mileage
Choose the deposit you want to pay and your preferred repayment period
Your Ford Dealer will be able to provide you with an instant quotation showing your regular payments.
These payments are based on the amount financed which is calculated from the car price less your
deposit and the GMFV/(optional final payment), plus interest and the Finance Facility Fee
5. Once you are happy with your quote your Ford Dealer will submit your application to Ford Credit
6. When the finance documentation is complete, you can drive away in your new Ford car
At the end of the agreement you have three options:
i.
RENEW: Choose another car
You can trade in your old car, or sell it privately if you
prefer. You must settle your account, and then you
may use any excess value over your GMFV/(optional
final payment) as a deposit on your next Ford car.
ii. RETURN: Hand the car back
You’ll have nothing further to pay, providing the car is
in good condition and the agreed mileage hasn’t been
exceeded.
iii. RETAIN: Keep the car
If you decide to keep the car, assuming all payments have been made, you just need to pay the GMFV/(optional final
payment) plus the Purchase Fee and it’s yours to drive away.
For more information visit ford.co.uk
FORD ACQUIRE
FORD CREDIT
PERSONAL CONTRACT HIRE FROM FORD
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The traditional and convenient way to finance your new Ford
Simple, alternative funding without vehicle ownership
Ford Acquire is our traditional hire purchase plan which is convenient to arrange
and has flexible terms to suit your needs.
Personal Contract Hire from Ford is ideal for customers who do not wish to own
their vehicle
Customer Benefits:
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Traditional form of car financing
Interest rate fixed for the loan duration
Fixed regular payments to suit your needs
A choice of repayment periods ranging from
12 to 60 months
No deposit required
At the end of the agreement, assuming all
payments (including the Purchase Fee) have
been made, you own the car
Regular payments
Customer Benefits:
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Rentals fixed for the hire period
Regular rentals to suit your needs
A choice of repayment periods ranging from
24 to 48 months
No disposal or resale risk as you simply hand
the vehicle back at the end of the agreement
Your agreement includes:
Return
vehicle to
Ford Lease
Deposit
Regular
rentals
Advance rental
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Road Fund Licence for the term of the
agreement
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Vehicle breakdown cover for the UK and
European travel
Free replacement vehicle for up to 48 hours
in the event of a breakdown attended by the
AA if the vehicle cannot be repaired at the
roadside
Optional maintenance and servicing
packages (at additional cost) ask your Ford
Dealer for details
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How Ford Acquire works:
1. You decide on the Ford car you want to buy
2. Choose the deposit you want to pay and your preferred repayment period
3. Your Ford Dealer will be able to provide you with an instant quotation showing your regular payments
which are based on the amount financed plus interest and the Finance Facility Fee
4. Once you are happy with your quote, your Ford Dealer will submit your application to Ford Credit
5. When the finance documentation is complete, you can drive away in your new Ford car
6. At the end of the agreement, assuming all payments including the Purchase Fee have been made, the
car belongs to you
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How Personal Contract Hire from Ford works:
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Select the Ford car you want
Choose the hire period that’s right for you (between 24 and 48 months)
Choose your maintenance option
Choose your annual mileage
Your Ford Dealer will calculate your initial payment and fixed monthly rental
At the end of the agreement, you simply return the vehicle to us, take out a new Personal Contract Hire
from Ford agreement and collect the latest model.*
* Further costs may apply subject to mileage and condition. You will not own the vehicle at the end of the agreement.
For more information visit ford.co.uk/fordlease
FORD INSURE
FORD INSURE
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Ford Insure. The official motor insurance product
Guaranteed Asset Protection (GAP)
Ford Insure has DefaqtoØ 5 Star Rating for its car insurance
and is designed specifically with you in mind. So you can relax
and drive safely in the knowledge that Ford Insure is with you
every mile of the way.
In the unfortunate event that your vehicle is written-off or stolen and declared a total loss, your insurance
company may not pay out what you paid for the vehicle. This is because many comprehensive motor
insurers make a total loss payment based on the market value of the vehicle at the time of the accident or
theft – not the original purchase price.
Comprehensive insurance. Complete confidence. All at a great price.
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All repairs carried out at Ford Accident Repair Centres using genuine Ford parts to ensure the ongoing
quality and safety of your Ford
3-year guarantee on all work carried out by Ford Accident Repair Centres
Temporary hire car as standard when using our Ford Accident Repair Centres
Up to 31 days’ European Union cover as standard
Car accessory cover as standard, including child car seats, roof racks and cycle carriers
24-hour claims team based in the UK
Unlimited cover for standard fit in-car equipment such as CD players, phone and other communication
equipment
Any depreciation or loss in value that takes place since you took delivery of the vehicle may not be covered.
This is your loss. A Ford Insure Invoice GAP policy could cover this by paying the difference† between your
motor insurance payout and the original net invoice price†† paid for your Ford vehicle.
Or, for even greater protection, a Ford Insure Combined GAP policy could cover the difference between
your insurance settlement and the original net invoice price paid for your Ford vehicle†† or your outstanding
finance, whichever is greater at the time of your claim†.
Please ask your Ford Dealer for more information on the Ford Insure GAP product.
To learn more about Ford Insure or for a quote,
call us today on 0800 048 0950 or visit www.fordinsure.co.uk
Ø
Defaqto is an independent financial services research company.
FCE Bank plc (Company No. 0772784). Registered in England, Central Office, Eagle Way, Brentwood, Essex CM13 3AR.
Ford Insure is administered and underwritten by Royal & Sun Alliance Insurance plc which is authorised and regulated by the Financial Services Authority under Registration Number 202323. FCE Bank plc is
authorised and regulated by the Financial Services Authority for insurance mediation under Registration Number 204469 and acts as an insurance intermediary in relation to Ford Insure. In relation to this
same product, Ford Motor Company Limited is an appointed representative of FCE Bank plc. Ford Motor Company Limited acts as an insurance intermediary. Calls may be recorded and monitored.
GEN 2012/003 Exp 13-08-2013
Please note that the information given here is only a brief outline of the cover provided. For full details of the policy terms and conditions please ask your Dealer for a copy of the policy document. Ford Insure
GAP is underwritten by Mapfre Asistencia Compania Internacional de Seguros y Reaseguros Sociedad.
Company number; FC021974. Branch Number; BR008042.
†
The maximum payout is the net invoice price of your Ford vehicle.
††
The net invoice price of your Ford vehicle includes factory-fitted and Dealer-fitted accessories and any discount given.
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Your questions answered
Your questions answered
Q: How do I obtain a finance quote?
Q: What is Ford Options and how does it work?
A: Within the Ford website you can configure the car you’re interested in and then obtain a finance quote
online for many of our new cars. Alternatively, you can contact your Ford Dealer.
A: Ford Options is our Personal Contract Purchase plan which is ideal for customers who wish to renew their
car more often. It also provides them with the added security of knowing what the minimum future value
of their vehicle will be at the end of their finance agreement. It differs from traditional finance because it
gives you greater flexibility at the end of the agreement. In addition, Ford Options payments are typically
lower than Ford Acquire of the same term as your payments are only based on part of the car’s price.
Q: How old do I need to be to apply for a loan?
A: You must be at least 18 years old to enter into a finance agreement under UK law.
Q: Over what period of time can I take my finance?
For full details of how it works refer to page 4 of this brochure
A: We provide a variety of terms, from 12 to 60 months, dependent upon the finance plan you have chosen.
Q: What is Ford Options Cashplan and how does it work?
Q: Will the interest rate change throughout my agreement?
A: No, all our agreements offer a fixed rate, so you’ll know exactly what you’ll be paying from the outset
over the term of the agreement.
Q: Do you charge any fees?
A: There are no fees for Personal Contract Hire. Our Standard Fees on our other plans are Finance Facility
Fee £125 and Purchase Fee £95. However, these fees may vary dependent on Marketing Promotions
available at the time. The Finance Facility Fee is payable with the first monthly instalment. The Purchase
Fee is payable with your final instalment, should you wish to own the vehicle at the end of the agreement.
Q: What is Ford Acquire and how does it work?
A: Ford Acquire is our traditonal Hire Purchase plan which is convenient to arrange and has flexible terms to
suit your needs.
A: Ford Options Cashplan is a variation of the Ford Options plan, which has no regular instalments. This
plan provides the customer with the added security of knowing what the minimum future value of their
vehicle will be at the end of their finance agreement.
For full details of how it works refer to page 5 of this brochure
Q: What is Personal Contract Hire from Ford and how does it work?
A: Personal Contract Hire from Ford is a Contract Hire plan which is ideal for customers who do not wish
to own their vehicle. It is different from our other finance plans because you only pay for the use of
the vehicle (rental) and not for the value of the vehicle at the end of the contract. At the end of the
agreement you simply hand the vehicle back to Ford Lease with nothing further to pay (subject to
mileage and condition).
For full details of how it works refer to page 7 of this brochure
For full details of how it works refer to page 6 of this brochure
Important Information
Ford Options and Ford Options Cashplan Wear and Tear policy:
When returning the vehicle, the car’s condition is assessed in accordance with our wear and tear guidelines.
We can provide you with full details once your agreement is up and running.
Personal Contract Hire from Ford Fair Wear and Tear policy:
Our policy is supported by the British Vehicle Rental and Leasing Association to describe the condition
of a vehicle, which is considered acceptable and appropriate given its age and mileage at the end of the
agreement. Ford Lease will only charge for damaged or missing items in excess of this ‘fair wear and tear’
policy. You can download a copy of these guidelines by visiting www.ford.co.uk
Your protection:
Ford Credit is a member of the Finance and Leasing Association (FLA) and adheres to their Lending Code.
The code sets out key commitments and principles that we believe are fundamental in providing excellent
customer care. As well as setting out industry guidelines, the FLA offers a Conciliation and Independent
Arbitration Scheme for complaints less than eight weeks old. For more information please feel free to ask
our Customer Service team or contact the FLA direct on 0208 7836 6511. If your complaint is still not closed
to your satisfaction after a period of eight weeks, you have the legal right to escalate the complaint to the
Financial Ombudsman Service (FOS) by calling 0845 080 1800.
Ford Credit is authorised and regulated by the Financial Services Authority.
Ford Credit:
Finance subject to status. Guarantees may be required. Freepost Ford Credit.
Personal Contract Hire:
Personal Contract Hire from Ford is provided by ALD Automotive Limited, trading as Ford Lease, Oakwood
Park, Lodge Causeway, Fishponds, Bristol BS16 3JA. For the purposes of the Data Protection Act 1998 the
data controller in relation to any information you supply for Personal Contract Hire is ALD Automotive
Limited, trading as Ford Lease, Oakwood Park, Lodge Causeway, Fishponds, Bristol, BS16 3JA.
Treating Customers Fairly:
Treating Customers Fairly is a core principle at Ford Credit and Ford Lease. This forms a cornerstone of how
we do business with all our customers and is embedded in our company culture. If, at any time, you believe
that we have failed to live up to this principle please contact us.
PVF003
August 2012