Enterprise WiFi System
Models: UAP, UAP-LR (Long Range)
UniFi AP/AP-LR User Guide
Table of Contents
Table of Contents
Chapter 1: Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Network Topology Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Chapter 2: Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Hardware Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Chapter 3: Using the UniFi Controller Software . . . . . . . . . . . . . . . . . . . . . . 7
Interface Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Common Interface Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Recent Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Admin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Chapter 4: Map Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Adding Custom Maps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Adding a Google Map™
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Placing Access Points on the Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Setting the Map Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Chapter 5: Statistics Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Quick Look . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Current Usage - Top Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Recent Activities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Chapter 6: Access Points Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Chapter 7: Users Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Chapter 8: Guests Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Chapter 9: Offline Clients Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Chapter 10: Access Point Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Guests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
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UniFi AP/AP-LR User Guide
Table of Contents
Chapter 11: User/Guest Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Chapter 12: HotSpot Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Appendix A: Portal Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Enabling Portal Customization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Viewing the Default Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Appendix B: UniFi Discovery Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Appendix C: Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Appendix D: Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Electrical Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Appendix E: Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
General Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Appendix F: Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Installer Compliance Responsibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
FCC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Industry Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
RF Exposure Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
CE Marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
RoHS/WEEE Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Appendix G: Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Appendix H: Contact Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Ubiquiti Networks Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
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UniFi AP/AP-LR User Guide
Chapter 1: Product Overview
Chapter 1: Product Overview
Thank you for purchasing the Ubiquiti UniFi Enterprise
WiFi System. The UniFi Enterprise WiFi System includes
the UniFi Controller software that allows you to manage
your wireless network using your Web browser.
This User Guide is for use with version 2.0 or above of
the UniFi Controller software with the following UniFi
Enterprise WiFi System Access Point models:
Model
Maximum Power
Consumption
Maximum TX
Power
UniFi AP
(UAP)
4W
20 dBm
UniFi AP Long Range
(UAP-LR)
6W
27 dBm
System Requirements
Microsoft Windows XP, Windows Vista, Windows 7, or
Mac OS X
Java Runtime Environment 1.6 (or above)
Web Browser: Mozilla Firefox, Google Chrome, or
Microsoft Internet Explorer 8 (or above)
Network Topology Requirements
A DHCP-enabled network (for the AP to obtain an
IP address as well as for the wireless clients after
deployment)
A management station computer running the UniFi
Controller software, located either onsite and connected
to the same Layer-2 network, or off-site in a cloud or
NOC
Unless otherwise needed to specify differences between
the two models, this User Guide will refer to both as UniFi
AP. Additional information is available on our website at
http://wiki.ubnt.com/UniFi_FAQ
The UniFi Enterprise WiFi System also includes the
necessary hardware for mounting the unit on a wall or a
ceiling. The UniFi Enterprise WiFi System supports Passive
PoE which works with the included PoE adapter. If you
want to power the UniFi AP from an 802.3af compliant
switch, Ubiquiti Networks offers the optional Instant
802.3af Adapter to instantly transform any PoE device into
a fully 48V 802.3af compliant product. Product details are
available on our website at http://ubnt.com/8023af
Wireless
Uplinked1
UAP/UAP-LR
UAP/UAP-LR
Wired UAP/UAP-LR
Router
Package Contents
or
Wall Mount
On-Site
Management Station
Off-Site
Cloud/NOC2
Sample Network Topology
UniFi AP
Wall-Mount Bracket
Ceiling-Mount Plate
¹ Please refer to “Wireless Uplinks” on page 35 for
setting up wireless-linked APs.
² All UniFi APs support off-site management controllers.
UniFi Controller
CD with User Guide
M3x50 Flat Head
Screws
(Qty. 3)
Quick Start Guide
M3 Keps Nut with
Tooth Washer
(Qty. 3)
Ubiquiti Networks, Inc.
24v PoE
Adapter
M2.9x20 Self Tapping
Screw (Qty. 3)
Power Cord
M3x20 Screw
Anchor (Qty. 3)
1
UniFi AP/AP-LR User Guide
Front
Chapter 1: Product Overview
Back
Reset Button The reset button serves two functions:
Restart It will restart the device when you press
and release it quickly.
Restore Factory Defaults When you press and
hold it for more then five seconds, it will restore the
device to the factory default settings.
LED Indicates the status of the device. See
the table below for details.
LED Color
Status
Flashing Amber
Initializing.
Steady Amber
Factory default, waiting to be integrated.
Alternating
Amber/Green
Device is busy; do not touch or unplug it.
This usually indicates a process such as a
firmware upgrade is taking place.
Ethernet Port Connects to the 24V PoE
Adapter to provide power to the unit.
This is used to locate an AP.
Quickly Flashing When you click Locate in the UniFi
Controller software, the AP will flash. It will
Green
also display the location of the AP on the
map.
Steady Green
Indicates the device has been successfully
integrated into a network and is working
properly.
Steady Green
with occasional
flashing
Indicates the device is in an isolated state
(all WLANs are brought down until an
uplink is found).
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UniFi AP/AP-LR User Guide
Chapter 2: Installation
Chapter 2: Installation
Below is an overview of the Power over Ethernet
connections.
Hardware Installation
The UniFi Enterprise WiFi System is powered by the
included PoE (Power over Ethernet) adapter. To install the
AP, perform the following steps:
1. Connect an Ethernet cable to the Ethernet port on the
UniFi Enterprise WiFi System.
Power Connection Diagram
Mounting the Access Point
The UniFi Enterprise WiFi System can be wall-mounted
or mounted on a ceiling. Perform the steps for the
appropriate installation:
Wall-Mount
2. Connect the power cord to the power port on the PoE
Adapter. Connect the other end to of the power cord to
a power outlet.
1. Align the Wall-Mount Bracket with the Wall Mount text
facing up. There are horizontal and vertical lines on the
bracket to help with orientation.
Wall Mount text
Wall Mount
2. Use a pencil to mark the holes on the wall.
3. Use a 6 mm drill bit to drill the holes in the wall.
3. Connect the other end of the Ethernet cable to the
Ethernet port labeled PoE on the PoE Adapter.
Note: If you plan to mount the AP on your ceiling,
perform the ceiling mount installation steps
before connecting the Ethernet cable to the PoE
Adapter.
4. Insert the 3 M3x20 Screw Anchors into the wall.
5. Secure the Wall-Mount Bracket to the wall by inserting
the M2.9x20 Self Tapping Screws into the anchors.
Wall Mount
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UniFi AP/AP-LR User Guide
Chapter 2: Installation
6. Align the notches on the AP with the notches on the
Wall-Mount Bracket.
5. Secure the Wall-Mount Bracket and Ceiling-Mount
Plateto the ceiling tile using the 3 M3x50 Flat Head
Screws and 3 M3 Keps Nuts with Tooth Washers.
Wall Mount
7. Turn the AP clockwise until it locks into place.
6. Feed the Ethernet cable through the hole and then
align the UniFi AP with the notches on the Wall-Mount
Bracket.
Wall Mount
Ceiling-Mount
1. Remove the ceiling tile.
2. Align the ceiling-mount plate to the center of the top
side of the ceiling tile.
3. Use a 3.5 mm drill bit to drill holes for the three flat
head screws.
4. Cut or drill a circle approximately 25 mm in size that
lines up with the larger circle on the Ceiling-Mount
Plate. This will be used for the Ethernet cabling.
Ubiquiti Networks, Inc.
Note: The UniFi AP supports Passive PoE, which
works with the included PoE adapter. If you want
to power the UniFi AP-Outdoor from an 802.3af
compliant switch, Ubiquiti Networks offers the
optional Instant 802.3af Adapter to instantly
transform any PoE device into a fully 48V, 802.3af
compliant product. Product details are available on
our website at http://ubnt.com/8023af
7. Turn the AP clockwise until it locks into place.
4
UniFi AP/AP-LR User Guide
Chapter 2: Installation
Software Installation
PC Users
Insert the UniFi Controller software CD into your CD-ROM
drive and follow the instructions for your specific
computer type.
1. Launch UniFi-installer.exe.
2. Click Install.
Mac Users
1. Click the Install icon.
3. If your computer doesn’t have Java 1.6 or above
installed, you will be prompted to install it. Click Install
to continue.
2. Click Continue and follow the on-screen instructions to
install the software.
4. Click Next.
3. Go to Go > Applications and double-click the UniFi
icon.
5. Ensure that the Start UniFi Controller after installation
option is checked and click Finish.
Proceed to “Configuring the UniFi Controller Software”
on page 6.
Note: The UniFi Controller software can also be
launched from Start > All Programs.
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UniFi AP/AP-LR User Guide
Configuring the UniFi Controller Software
1. The UniFi Controller software startup will begin. When
the option becomes available, click Launch a Browser
to Manage Wireless Network.
Chapter 2: Installation
c. To enable guest access, select Enable Guest Access
and enter a guest network name in the Guest SSID
field.
d. Click Next.
5. Enter an admin name in the Admin Name field and
password in the Password field to use when accessing
the management interface. Confirm your password in
the Confirm field. Click Next.
2. Select your language and country. Alternatively, you
click restore from a previous backup to use a file that
contains your backup settings. Click Next.
6. On the Finish tab, review your settings. Click Back to
make changes or Finish to save your settings. Once
finished you will be redirected to the management
interface via your web browser.
3. Select the devices that you want to configure and click
Next.
Congratulations, your wireless network is now configured.
4. The UniFi Installation Wizard will create a secure
primary wireless network for your devices. Perform the
following steps:
a. Enter a unique wireless network name (SSID) in the
Secure SSID field.
A login screen will appear for the UniFi Controller
management interface. Enter the admin name and
password that you created and click Login.
Proceed to the next chapter for information on using the
UniFi Controller software.
b. Enter a unique passphrase to be used for your
primary network in the Security Key field.
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UniFi AP/AP-LR User Guide
Chapter 3: Using the UniFi
Controller Software
The UniFi Controller software that comes with your UniFi
Enterprise WiFi System has a browser-based interface for
easy configuration and management.
To access the interface, perform the following steps:
1. Launch the UniFi Controller application if hasn’t already
been started.
Mac users: Go > Applications > UniFi
Windows users: Start > All Programs > Ubiquiti
UniFi.
2. The UniFi login screen will appear. Enter the admin
name and password in the appropriate fields and click
Login.
Chapter 3: Using the UniFi Controller Software
Access Points
connected Drop-down clickable list of all of the Access
Points that are online.
disconnected Displays a list of Access Points that were
previously online but are no longer accessible.
pending Drop-down clickable list of all of the Access
Points that are not yet managed but are available for
management.
Stations
users Displays the total number of users connected to
the primary network.
guests Displays the total number of users connected to
the guest network.
Recent Events
Displays a list of recent events including the date and time
the event occurred and the details of the event. The User
and Access Point names are clickable links.
Interface Tabs
The UniFi software consists of six primary tabs. This User
Guide covers each tab with a chapter. For details, on a
specific tab, refer to the appropriate chapter.
“Map Tab” on page 14
“Statistics Tab” on page 21
“Access Points Tab” on page 23
“Users Tab” on page 25
“Guests Tab” on page 27
“Offline Clients Tab” on page 29
Event Slider Move the slider right and left to navigate
between pages of events.
Search Allows you to enter text you want to search for.
Simply begin typing, there is no need to press Enter.
Common Interface Options
Clicking on an Event Device Link
The common interface options are accessible from all tabs
in the UniFi interface.
The event messages have clickable links [in brackets
underlined in gray text] for AP (See “Access Point Details”
on page 30), User and Guest (See “User/Guest Details”
on page 39). Details vary based on the selection.
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UniFi AP/AP-LR User Guide
Alerts
Chapter 3: Using the UniFi Controller Software
Settings > System
Important events are displayed in the alerts window. The
date and time of the event and the message are displayed.
System Configuration
System Name Editable field with the system name.
Search Allows you to enter text you want to search for.
Simply begin typing, there is no need to press Enter.
Show Archived Show all of the alert messages that have
been archived.
Archive All Archive all of the alert messages displayed on
the screen.
Adopt Click to adopt an Access Point that is waiting for
adoption.
Archive Archive the selected alert message.
Settings
Country Select your country from the drop-down list.
Services
Automatic Upgrade When enabled, this option will
automatically upgrade your firmware when an update is
available.
LED When enabled, the LED on the Access Point will light
up. When disabled, the LED will turn off.
Background Scanning When this option is enabled, all
managed Access Points will scan in the background for
“Rogue Access Points” – third-party or UniFi Access Points
that are being managed by another instance of the UniFi
Controller software. This option is disabled by default.
Scan Now When clicked, all managed Access Points
will scan across all maps for two to three seconds. New
Access Points in their default state will appear under
Access Points > Pending.
Load Balancing Sets a desired number of clients per AP.
While an AP will allow more clients to connect, it will start
to look at those with lower signals and disconnect them.
System System related settings.
Guest Control Guest portal and policies.
Wireless Networks Wireless networks.
>_
Network Discovery When enabled, this option allows
UniFi to be discoverable via UPnP. This option is disabled
by default.
Uplink Connectivity Monitor It monitors the uplinks of
the managed Access Points, either wired or wireless, by
checking to see if the gateway/custom IP can be reached.
The monitor and wireless uplink capability are enabled by
default.
Blocked Devices List of blocked wireless
devices.
Use default gateway Use default gateway is selected by
default; all managed Access Points will use the gateway
of the Access Point that is providing IP information,
either by DHCP or Static designation.
Admin Settings Admin username, password
and preferences.
Use custom IP Select Use custom IP to specify an
IP address; all managed Access Points will use the IP
address you enter in the Uplink IP address field.
User Groups User Group settings.
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UniFi AP/AP-LR User Guide
Remote Logging Enable to define a remote syslog server.
Enter the IP address and port of the syslog server.
Click Apply to save any changes that you have made.
Mail Server
When enabled, UniFi will send email alerts when triggered
(Pending Access Points and Discconnected Access Points)
to the administrator email address specified under
Settings Admin Settings > Admin Preferences > Email Alert.
SMTP Server Enable by selecting the check box
and entering the outgoing (SMTP) mail server name.
Optionally, you may enable Secure Sockets Layer (SSL) to
provide communication security over the Internet. The
port number will automatically change to 465.
Chapter 3: Using the UniFi Controller Software
No authentication When this option is selected, guests
are not required to log in, but must accept the Terms
of Use. When you select No authentication, you must
select Guest Policy under Settings > Wireless Networks >
SSID > Edit > Wireless Configurations in order to enforce
selection of the Terms of Use by the guest.
Simple Password When this option is selected, guests
are required to enter the simple password and accept
the Terms of Use. When you select Simple Password,
you must select Guest Policy under Settings > Wireless
Networks > SSID > Edit > Wireless Configurations in order
to enforce entry of the password and selection of the
Terms of Use by the guest.
Enable authentication Enable by selecting the check box
and entering the username and password required by the
mail server.
Test SMTP Server Enter an email address and click Send
to test the mail server setup.
Apply Click Apply to save changes.
Settings > Guest Control
Hotspot When selected, enables Hotspot functionality
including the ability to customize portal login pages and
bill customers using major credit cards or via PayPal™.
When you select Hotspot, you must select:
Voucher or Payment in the Hotspot section as a
method of Hotspot authorization
Guest Policy to enforce entry of voucher, payment,
and Terms of Use by the guest (Go to Settings >
Wireless Networks > Name_of_wireless_network > Edit >
Wireless Configurations.)
Guest Policies
Guest Portal This option is disabled by default. When
disabled, guests can access the Internet without entering
a password or accepting Terms of Use. When this option is
enabled, you can control the Guest Portal.
Authentication When the Guest Portal is enabled, the
authentication options will appear. There are four different
authentication methods available:
External Portal Server If using an external server to
host a custom guest portal, enter the IP address in the
Custom Portal > IP Address box using the following
format: 192.168.0.0.
Guest Password (Option only available when using
Simple Password authentication) Enter a password that
guests must enter before accepting the Terms of Use
and connecting to the Internet.
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Expiration (Option only available when using No
authentication or Simple Password authentication)
Allows the specification of guest login expiration after
a designated period of time. Options include: 8 hours,
24 hours, 2 days, 3 days, 4 days, 7 days, and User-defined.
User-defined can be designated in minutes, hours, and
days.
Custom Portal (Option only available when using
External Portal Server authentication) Enter the IP
address using the following format: 192.168.0.0.
Landing Page (Option only available when using
No authentication, Simple Password, or Hotspot
authentication) The landing page is the page where
guests are redirected after accepting the Terms of Use.
There are two options available:
Chapter 3: Using the UniFi Controller Software
- Use Paypal Sandbox For PayPal testing purposes,
enable this option and click Apply Sandbox
Account to set up/access your PayPal Sandbox Test
Environment.
Hotspot Operator Click Go to Hotspot Manager
to manage Wireless Guests, Payments/Transactions,
Vouchers, and Operator Accounts. See “HotSpot
Manager” on page 41.
Apply Click Apply to save changes.
When logging in with No authentication, guests will be
required to accept the Terms of Use before gaining access
to the Internet.
- Redirect to the original URL When this option
is selected, guests are directed to the URL they
requested after accepting the Terms of Use.
- Promotional URL When this option is selected,
guests are redirected to the URL that you specify here
after accepting the Terms of Use. Specify the URL with
http:// in front of the Web address.
Example: http://www.ubnt.com
When logging in with Simple Password authentication,
guests will be required to enter the Guest Password and
accept the Terms of Use before gaining access to the
Internet.
Portal Customization (Option only available when
using No authentication, Simple Password, or Hotspot
authentication) When enabled, allows customized portal
pages to appear in place of default login pages. See
“Portal Customization” on page 43 for details on
setting up custom portal pages.
Portal URL Hostname Allows the designation of a
hostname for the portal URL in place of the default
IP address. Paired with a SSL certificate, ensures site
certificates are displayed as trusted in the guest browser.
Example: www.ubnt.com
Hotspot
The Hotspot options are only available when Hotspot
authentication is selected.
Voucher When selected, vouchers (including
distributable code, duration values, and use restrictions)
can be created using Hotspot Manager (see “HotSpot
Manager” on page 41).
When logging in with Voucher-based Hotspot
authentication, guests will be required to enter the
voucher number and accept the Terms of Use before
gaining access to the Internet.
Payment When enabled, allows payment-based
authentication to be set up with your PayPal Website
Payments Pro account. Payment and Transctions can
be managed using Hotspot Manager (see “HotSpot
Manager” on page 41).
PayPal PayPal account details are entered here:
- Username Enter the corresponding Username.
- Password Enter the corresponding Password.
- Signature Enter the corresponding Signature for the
PayPal account to be used for receiving payments.
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When logging in with Payment-based Hotspot
authentication, guests will be required to select package
type, payment choice and accept the Terms of Use before
gaining access to the Internet.
Chapter 3: Using the UniFi Controller Software
Wireless Configurations
Name Displays the wireless network name (SSID).
Security Displays the type of security being used on your
wireless network.
Guest Network Indicates whether the network is a guest
network.
Actions Select an action button to perform the desired
action:
Edit Select to make changes to the wireless network
settings.
Delete Select to delete the wireless network.
Wireless Configuration
Access Control
Restricted Subnets Enter in any subnets that you don’t
want guests to be able to access.
Apply Click Apply to save changes.
Settings > Admin Settings
Name/SSID Allows you to edit the wireless network
name (SSID).
Admin Name Displays the current admin name used
to login. To change the admin name, simply enter a new
name and click Apply.
Password A new password can be entered in this field. Be
sure to enter the password again in the Confirm field and
then click Apply to save your new password.
Confirm Used to confirm your new password.
Language Selects the language for use in the interface.
Email Alert Select to enable email alerts and enter the
administrator email address in the Send alert to email
box. See “Mail Server” on page 9 for information on
setting up the outgoing (SMTP) mail server.
Apply Click Apply to save changes.
Security Selects the type of security to use on your
wireless network.
- Open This option is typically only used on the Guest
network. When enabled, wireless network access is
open to anyone without needing a password.
- WEP WEP (Wired Equivalent Privacy) is the oldest and
least secure security algorithm. WPA security methods
should be used when possible.
WEP Key Enter a WEP encryption key in
hexadecimal format. You can enter a 64-bit or 128bit key:
Type
Hex
64-bit
10 Hexadecimal Characters
(0-9, A-F, or a-f )
Example: 00112233AA
Note: You can use 5 printable characters,
which will be translated to the
corresponding HEX code.
128-bit
26 Hexadecimal Characters
(0-9, A-F, or a-f )
Example:
00112233445566778899AABBCC
Note: You can use 13 printable
characters, which will be translated to the
corresponding HEX code.
Settings > Wireless Networks
Key Index Specifies the Index of the WEP Key used.
4 different WEP keys can be configured at the same
time, but only one is used. The effective key is set by
choosing 1, 2, 3 or 4.
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- WPA-Personal WPA™ or Wi-Fi Protected Access was
developed as a stronger encryption method over WEP.
WPA-Personal requires a passphrase to connect to the
wireless network.
Chapter 3: Using the UniFi Controller Software
Settings > User Groups
Security Key Enter the passphrase that users will
use to connect to the wireless network.
- WPA-Enterprise WPA Enterprise uses a RADIUS
server to authenticate users on the wireless network.
IP Address This is where the IP address of the
RADIUS server is specified.
Port The port number is entered here. By default it
is 1812.
Create Click to create a new user group.
Password The password used to authenticate on
the RADIUS server is entered here.
Guest Policy Select this option to enable guest access
policies on this wireless network.
Advanced
VLAN To use a VLAN, select Use VLAN ID and enter the
port number.
Hide SSID Select this option if you don’t want the SSID
to be broadcast.
WPA Defines supported WPA and encryption methods.
User Group Allows assignment of wireless users to a
specific user group.
Click Apply to save any changes that you have made.
Click Cancel to discard changes.
Name Enter a descriptive user group name.
Bandwidth Limit (Download) When selected, allows
the designation of a download bandwidth limit in Kbps.
Bandwidth Limit (Upload) When selected, allows the
designation of a upload bandwidth limit in Kbps.
- Create Click to create user group.
- Cancel Click to cancel user group creation.
Settings > Blocked Devices
Displays the list of blocked wireless devices.
Edit Click to change the name or bandwidth settings of
the user group.
Delete Click to delete the user group.
Unblock Click to unblock a wireless device. See “User/
Guest Details” on page 39 for information on blocking
wireless devices.
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See “Configuration” on page 40 for information on the
application of User Groups to Users/Guests.
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Chapter 3: Using the UniFi Controller Software
Admin
The Admin tab displays server version information,
allows system backups to be created and downloaded,
allows system restoration from backup files and allows
configuration information to be downloaded to assist in
support issues.
Server Information
Version The software version is displayed here. If there
is an update, UniFi will automatically download it and
display it here.
Backup
Download Backup Settings Click to download a file that
contains all of your settings so you can restore them later
if you choose.
Restore
Choose File Select this option to restore settings from a
backup file that you’ve already downloaded.
Support Info
Download Support Info Select this option to download
a file to your computer with information about your
configuration that can be emailed to our support team.
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Chapter 4: Map Tab
The UniFi Controller software allows you to upload custom
map images of your location(s) or use Google Maps™ for a
visual representation of your wireless network. When you
initially launch the UniFi Controller application, a default
map is displayed.
Chapter 4: Map Tab
Once you’ve created the map, you can upload it to the
UniFi Controller software by performing the following
steps:
1. Click Configure Maps.
Configure Maps button
Adding Custom Maps
2. Click Add a Map.
Add a Map
To add a custom map, you must first create the image
using an illustration, image editing, or blueprint
application that exports .jpg, .gif, or .png file formats.
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Chapter 4: Map Tab
3. Enter a map name in the Description field and click
Upload my own. Click the Browse button to locate the
file to use as a map (valid file formats are .jpg, .gif, and
.png). Click Continue.
2. Click Add a Map.
Add a Map
3. Enter a map name in the Description field and click Use
Google Maps. Click Continue.
4. Click Close.
Adding a Google Map™
To add a Google Map™ into the UniFi Controller software
Map view:
4. In order to use a Google Map™, you must register
with Google for a Google Maps API key. To do so, click
Specify API Key.
1. Click Configure Maps.
Configure Maps button
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5. Click or copy and paste the web link from the window
into a new web browser window. Do not close the
UniFi window.
Chapter 4: Map Tab
11. A new window will open displaying your key. Highlight
and copy the Google Maps API key.
Google Maps API Key
http://code.google.com/apis/maps/signup.html
6. You need to be signed in with a Google account to
obtain a Google Maps API key.
7. Review the terms and conditions and click the
checkbox next to I have read and agree with the
terms and conditions.
8. Navigate back to the UniFi window and copy the
address that UniFi displays in the address bar.
Note: You only need to copy until the end of the
address; do not include the port information.
In the example below, the full address is
https://192.168.25.191:8443/manage#. You only
need to copy up to https://192.168.25.191. Do not
include the colon or anything beyond it.
12. Navigate back to the UniFi window and paste the API
Key into the API Key field. Click continue.
13. The default Google Map location will appear. Click the
Set Location button in the lower left.
9. Navigate back to the Google Maps API Family window
and paste the address into the My web site URL: box.
10. Click the Generate API Key button.
Set Location button
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Chapter 4: Map Tab
14. Select Specify Address to enter an address. Type in the
address and then click Go. You also have the Specify
Coordinates option to enter the latitude and longitude
of a specific location.
Placing Access Points on the Map
15. The specified location should appear. Click Save.
The access point will appear in the area that you placed it.
1. Drag the Access Point icon(s) from the Unplaced APs
list on the left to the appropriate location(s) on the map.
16. Click Close.
17. You can adjust the zoom using the slider on the right.
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Wired/Wireless Access Point Shows the
location of the Access Point on the map.
Click and hold this icon to drag the Access Point
to another location on the map. Click on the
Access Point icon to reveal additional options.
Click a blank area of the map to hide them.
Lock Locks the selected Access Point in the
current location on the map.
Details Brings up the Details window. This
allows you to view Access Point settings and
connected users. You can also edit the radio
channel, transmit power, uplink and device alias.
Chapter 4: Map Tab
Configuration Allows you to change the alias
name of the device, the channel setting, and
set the transmit power to Auto, High, Medium,
Low or Custom. You can also remove the
Access Point if you no longer want to manage
it with the UniFi Controller software.
Remove Remove the Access Point from the
location on the map.
Show: You can click each of the following options to
display Access Point labels, details, wireless coverage and
topology on the map.
Labels Displays the name applied to the Access Point.
Refer to Alias under “Configuration” on page 28 to
change a name applied to an Access Point. If no custom
label is applied, the Access Point’s MAC address will be
displayed.
There are 4 tabs to select from in the Details
window. Details, Users, Guests, and Configuration.
Details Displays details on the Access Point
including the MAC address, model, version,
IP address, uptime, connected users, and
connected guests. Click Uplink (Wire) to
display the speed, duplex, Down Pkts / Bytes,
Up Pkts / Bytes and Activity. Click Radio to
display the channel used, transmit power, and
packet information.
Details Displays the Access Point name, MAC address,
transmit/receive channel, number of users connected,
and number of guests connected.
Users Displays the hostname of the users that
are connected to the selected Access Point
and the IP address assigned to them.
You can click on the hostname to display
additional details of each user. A window
with Details, Statistics, and Configuration is
displayed. The Details tab displays the MAC
address, hostname, IP address, uptime and
the Access Point they are connected to. The
Statistics tab displays the channel used, signal
strength, transmit and receive rates, power
saving enabled or disabled, and the number
of packets sent and received. You can also
click History to see a sortable list of events.
The Configuration tab allows you to change
the alias name for the device.
Guests Displays the MAC address of guests
that are connected to the guest network.
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UniFi AP/AP-LR User Guide
Coverage Displays a visual representation of the
wireless range covered by the Access Point.
Topology Displays a visual representation of the network
configuration and connections between Access Points.
Devices that are wirelessly connected will have a wireless
icon next to them. A path of arrows will indicate which
device the wireless device is downlinking from.
Chapter 4: Map Tab
Zoom Slider Use to zoom the map detail in and out.
Set Map Scale Use this option to define the scale of the
map. You will draw a line and define the distance that the
line represents.
Setting the Map Scale
1. Click the Set Map Scale button.
2. Click and hold to draw a line in the area that you want
to use to set the scale of the map. If you need to redraw
the line, just click and hold again to draw a new line.
Once you’re happy with the line, click Next.
Map: If multiple maps have been uploaded, you can
select which map you want to view using this option.
Configure Maps Use this option to add maps or edit the
current map(s).
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Chapter 4: Map Tab
3. Enter the distance that the line represents in the
Distance: field. The distance is specified in meters by
default but you can switch to feet using the drop-down
selection menu on the right. Click Next.
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Chapter 5: Statistics Tab
Chapter 5: Statistics Tab
Quick Look
The Statistics tab provides a visual representation of the
network traffic connected to your managed APs. Charts
representing the number of clients and network traffic are
displayed. An hour by hour chart of the usage over the last
24 hours is also displayed on this screen.
Most Active AP Displays the most active Access Point
details including the name or MAC address of the Access
Point, the total amount of data sent and the total amount
of data received.
The name or MAC address of the Access Point is a clickable
link that will open the device details page. See “Access
Point Details” on page 30 for additional information.
Clients
Most Active Client Displays the details of the most active
currently connected client. The name or MAC address of
the client device,the total amount of data sent and the
total amount of data received is displayed here.
The name or MAC address of the client device is a clickable
link that will open the device details page. See “User/
Guest Details” on page 39 for additional information.
All-Time Top Client Displays the details of the all-time
most active client. The name or MAC address of the client
device,the total amount of data sent and the total amount
of data received is displayed here.
# of Clients Displays a a visual pie chart representation
of the client distribution. Place the mouse cursor over the
chart for percentage details.
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The name or MAC address of the client device is a clickable
link that will open the device details page. See “User/
Guest Details” on page 39 for additional information.
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UniFi AP/AP-LR User Guide
Chapter 5: Statistics Tab
Current Usage - Top Access Points
# of Clients Displays a a visual pie chart representation
of the client distribution on the most active Access Points.
Place the mouse cursor over the chart for percentage
details.
Traffic Displays a visual pie chart representation of traffic
on the most active Access Points. Place the mouse cursor
over the chart for percentage details.
Recent Activities
The Recent Activities statistics can be toggled between a
view for the last 24 hours and also for the last 30 days.
# of Clients Displays a a visual graph of the number of
clients connected during the selected time period (last 24
hours or last 30 days).
Traffic Displays a a visual graph of the network traffic
during the selected time period (last 24 hours or last 30
days).
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UniFi AP/AP-LR User Guide
Chapter 6: Access Points Tab
The Access Points tab displays a list of managed Access
Points, each displaying its icon, name, IP address, status,
number of clients connected, download/upload statistics,
and transmit/receive channel. You can click any of these
column headers to change the list order.
Chapter 6: Access Points Tab
Disconnected Displays if the Access Point is
unreachable by the UniFi Controller software.
Disconnected Access Points will also appear under
Access Points > Disconnected at the top of the interface.
Isolated A managed Access Point that is unable to
locate its uplink.
Managed by Other Displays if the Access Point is not
in the default state but it is not controlled by the UniFi
Controller.
Pending Approval Displays if the Access Point is in the
default state and is available for adoption.
Num Clients Displays the number of clients connected to
the Access Point.
Download Displays the total size of downloads via the
Access Point.
Search Allows you to enter text you want to search for.
Simply begin typing, there is no need to press Enter.
Page Size Allows you to determine how many results are
displayed per page. Select 10, 20, 30, 40, 60, or 100.
Page Size Allows you to determine how many results are
displayed per page. Select 10, 20, 30, 40, 60, or 100.
Icon Displays the icon of the Access Point (icon will
vary depending on model).
Name/MAC Address Displays the hostname, alias, or
MAC address of the Access Point. You can click on the
name to get additional details on the Access Point.
IP Address Displays the IP address of the Access Point.
Status Displays the connection status information.
Upload Displays the total size of uploads via the Access
Point.
Channel Displays the transmit/receive channel being
used by the Access Point. The radio band is represented as
(ng) for 2.4 GHz and (na) for 5 GHz.
Actions Select an action button to perform the desired
action:
Restart Restart the selected Access Point.
Locate Click to locate the Access Point on the map. The
button will flash green and black until the Locate button
is clicked again. The LED on the Access Point will flash
so that you can place it in the correct location on the
map. The LED will flash until the Locate button is clicked
again.
Connected Displays that the Access Point connection is
physically wired.
Connected (wireless) Displays that the Access Point
connection is wirelessly downlinked to a physically
wired Access Point.
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Chapter 6: Access Points Tab
Adopt Click to adopt an Access Point that appears
under Access Points > Pending at the top of the interface.
The Status will appear as Adopting until the Access Point
is connected.
Upgrade If a software upgrade is available for the
Access Point, click Upgrade to install the latest UniFi
firmware on the device. The Status will appear as
Upgrading until the process is complete and the Access
Points reconnects to the UniFi Controller software.
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UniFi AP/AP-LR User Guide
Chapter 7: Users Tab
The Users tab displays a list of users that are connected to
the primary wireless network of the Access Point.
Chapter 7: Users Tab
Access Point Displays the hostname or alias of the Access
Point. You can click the name to get additional details on
the Access Point.
Signal Displays the signal strength and type from the
Access Point to the client. If a lightning bolt symbol is
present, the device is in power save mode. The device will
return to active mode when Down or Up activity resumes.
Icon
Search Allows you to enter text you want to search for.
Simply begin typing; there is no need to press Enter.
2G Select if you only want users of the 2.4 GHz wireless
network displayed.
5G Select if you only want users of the 5 GHz wireless
network displayed.
All Select to show all users.
Filter by AP Drop-down list of all available Access Points.
Select one to filter the results and display only users
connected to the selected Access Point.
Page Size Allows you to determine how many results are
displayed per page. Select 10, 20, 30, 40, 60, or 100.
Name/MAC Address Displays the hostname, alias, or
MAC address of the connected user. You can click the
name to get additional details.
IP Address Displays the IP address assigned to the user.
Clients
Mode
a
5 GHz (either 802.11a or 802.11n/a)
Active
a
5 GHz (either 802.11a or 802.11n/a)
Power Save
n
2.4 GHz (802.11n)
Active
n
2.4 GHz (802.11n)
Power Save
g
2.4 GHz (802.11g)
Active
g
2.4 GHz (802.11g)
Power Save
b
2.4 GHz (802.11b)
Active
b
2.4 GHz (802.11b)
Power Save
Down Displays the total bytes of data received by the
user.
Up Displays the total bytes of data sent by the user.
WLAN Displays the name of the SSID (network name) of
the wireless LAN (WLAN) that the user is connected to.
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Chapter 7: Users Tab
Activity Displays the level of activity for each user.
Bars
Activity Level
(Bytes per second)
Idle
500
8000
64000
512000
2048000
Uptime Displays the total time the user has been
connected for this session.
Actions Click an action button to perform the
appropriate action.
Block Click this button to block a specific user from
accessing the Access Point. This will add the client to the
Blocked Device list.
Reconnect Click this button to reconnect a specific user
to the Access Point.
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UniFi AP/AP-LR User Guide
Chapter 8: Guests Tab
The Guests tab displays a list of users that have connected
to the guest network of the Access Point.
Chapter 8: Guests Tab
Access Point Displays the hostname or alias of the Access
Point. You can click the name to get additional details on
the Access Point.
Signal Displays the signal strength and type from the
Access Point to the client. If a lightning bolt symbol is
present, the device is in power save mode. The device will
return to active mode when Down or Up activity resumes.
Icon
Clients
Mode
a
5 GHz (either 802.11a or 802.11n/a)
Active
a
5 GHz (either 802.11a or 802.11n/a)
Power Save
n
2.4 GHz (802.11n)
Active
2G Select if you only want guests of the 2.4 GHz
wireless network displayed.
n
2.4 GHz (802.11n)
Power Save
5G Select if you only want guests of the 5 GHz wireless
network displayed.
g
2.4 GHz (802.11g)
Active
All Select to show all guests.
Filter by AP Drop-down list of all available Access Points.
Select one to filter the results and display only guests
connected to the selected Access Point.
Page Size Allows you to determine how many results are
displayed per page. Select 10, 20, 30, 40, 60, or 100.
g
2.4 GHz (802.11g)
Power Save
b
2.4 GHz (802.11b)
Active
b
2.4 GHz (802.11b)
Power Save
Search Allows you to enter text you want to search for.
Simply begin typing; there is no need to press Enter.
Name/MAC Address Displays the hostname, alias, or
MAC address of the connected guest. You can click the
name to get additional details.
Status Indicates whether the guest is authorized or
not. For authorization, guests must accept the Terms
of Use if the guest portal is enabled and authenticate if
authentication is enabled.
Down Displays the total bytes of data received by the
guest.
Up Displays the total bytes of data sent by the guest.
IP Address Displays the IP address assigned to the guest.
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UniFi AP/AP-LR User Guide
Chapter 8: Guests Tab
Activity Displays the level of activity for each guest.
Bars
Activity Level
(Bytes per second)
Idle
500
8000
64000
512000
2048000
Uptime Displays the total time the guest has been
connected for this session.
Actions Click an action button to perform the
appropriate action.
Block Click this button to block a specific guest from
accessing the Access Point.
Reconnect Click this button to reconnect a specific
guest to the Access Point.
Authorize When a guest is in a pending state,
authorization can be granted here manually.
Unauthorize Removes authorization of wireless guest
access and disconnects the client.
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UniFi AP/AP-LR User Guide
Chapter 9: Offline Clients Tab
Chapter 9: Offline Clients Tab
Down Displays the total bytes of data received by the
user.
The Offline Clients tab displays a list of clients that have
connected to the guest or primary network of the Access
Point at some time during the period specified.
Up Displays the total bytes of data sent by the user.
Actions Click an action button to perform the
appropriate action.
Block Click this button to block a specific user from
accessing the Access Point. After you have blocked a
user, click unblock to allow access.
Search Allows you to enter text you want to search for.
Simply begin typing; there is no need to press Enter.
User Select if you only want users displayed.
Guest Select if you only want guests displayed.
Blocked Select if you only want blocked users and
guests displayed.
All Select to show all users and guests.
Last Seen Drop-down list that allows you to filter the
results on the page based on the time the user was last
seen. Select 1 day, 3 days, 7 days, 2 weeks, 1 month,
2 months, or 1 year.
Page Size Allows you to determine how many results are
displayed per page. Select 10, 20, 30, 40, 60, or 100.
Name/MAC Address Displays the hostname, alias, or
MAC address of the connected user. You can click the
name to get additional details.
User/Guest Indicates whether the user is connected to
the primary or guest network.
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Chapter 10: Access Point
Details
UniFi Access Points connect to the UniFi Controller
software either by Ethernet, denoted as Connected or by
a wireless connection, denoted as Conne ed wire ess .
Based on connection type, options under each tab vary.
Chapter 10: Access Point Details
Uplink (Wireless)
Displays details on a wirelessly-connected Access Point
including the Uplink Access Point (by specified name or
MAC address), signal strength to the Uplink Access Point,
TX Rate, RX Rate, Down Pkts / Bytes, Up Pkts / Bytes and
Activity. See “Wireless Uplinks” on page 35 to find,
select and connect to a wireless Access Point.
The upper part of the window has 4 clickable tabs. The
bottom of the window has a Locate and Restart button.
Use the Locate button to flash the LED on the Access
Point and flash the Access Point icon on the map. Use
the Restart button to restart the Access Point. The 4 tabs
include: e ai s, Users, ues s, and Confi ura ion.
Details
Displays details about the Access Point. Click Overview
to display the device specifics, connection details, uptime
and user statistics.
Overview
Uplink (Wire)
Displays details on a wired Access Point including the
connection speed, duplex type, Down Pkts / Bytes in K/M,
Up Pkts / Bytes in K/M and Activity in B/sec.
MAC address Displays the MAC address of the Access
Point.
Model Displays the model information.
Version Displays the version of software used on the
Access Point.
IP address Displays the IP address of the Access Point.
Uptime Displays the amount of time the Access Point has
been running without interruption.
# Users Displays the number of users connected to the
primary network.
# Guests Displays the number of users connected to the
guest network.
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Chapter 10: Access Point Details
Downlinks
Radio (11n/b/g)
Displays which wireless Access Points are currently
connected to the wired Access Point. Includes details
such as the downlink Access Point (by specified name or
MAC address), signal strength and the option to remove
the wireless Access Point from the wired Access Point by
clicking re o e.
Click Radio (11n/b/g) to display the channel and transmit/
receive statistics.
Note: own inks will only be visible under the e ai s
tab when a wireless Access Point is connected.
Channel Displays the wireless channel being used.
Transmit Power Displays the EIRP in dBm.
Note: If the device has an external antenna, you can
place the mouse over the icon for additional details.
TX Pkts / Bytes Displays the number of packets and total
bytes transmitted by the Access Point.
RX Pkts / Bytes Displays the number of packets and total
bytes received by the Access Point.
TX Retry / Dropped Displays the percentage of
transmitted packets that needed to be resent and the
percentage of packets that were dropped.
RX Error / Dropped Displays the percentage of packets
received that needed to be resent and the percentage of
packets that were dropped.
# Users Displays the number of users connected to the
primary network.
# Guests Displays the number of users connected to the
guest network.
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Chapter 10: Access Point Details
Users
Guests
Name Displays the name (MAC address if not defined) of
users connected to the primary network of the selected
Access Point. You can click the links under a e to display
additional details of each user (see “User/Guest Details”
on page 39 for more information).
Name Displays the name (MAC address if not defined)
of users connected to the guest network of the selected
Access Point. You can click the links under a e to display
additional details of each user (see “User/Guest Details”
on page 32 for more information).
WLAN Displays the name of the SSID (network name) of
the wireless LAN (WLAN) that the user is connected to.
WLAN Displays the name of the SSID (network name) of
the wireless LAN (WLAN) that the user is connected to.
Actions Select from one of the following actions:
Actions Select from one of the following actions:
Block Click this to block a specific user from accessing
the Access Point. This will add the client to the Blocked
Device list.
Block Click this to block a specific user from accessing
the Access Point. This will add the client to the Blocked
Device list.
Reconnect Click this button to reconnect a specific user
to the Access Point.
Reconnect Click this button to reconnect a specific user
to the Access Point.
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Configuration
Chapter 10: Access Point Details
11n only Only supports wireless-n devices.
11g only Only supports wireless-g devices.
Allows you to change device configuration settings. Click
the apply button to commit any changes.
Click apply to save any changes that you have made.
Config
WLANs
Allows the deployment of different WLANs on different
Acess Points.
General Settings
Alias Allows you to name the device.
Radio (11n/b/g)
Channel Select a channel or leave the default auto
setting. You can also use the default HT20 for 20 MHz
operation or HT40 for 40 MHz operation.
Tx Power By default the transmit power is set to Auto. You
can also manually select i , ediu , ow or Cus o .
Name Displays the name of the SSID (network name) of
the wireless LAN (WLAN) that is available for the user to
connect to.
Overrides Displays SSID override information applied
to the wireless LAN (WLAN) using the A ions > erride
option.
Actions Click Override to enable a VLAN, set the VLAN ID,
and enter the SSID override name to apply to the wireless
LAN (WLAN).
High The highest TX power we can deliver.
Low The lowest TX power.
Medium Halfway in between High and Low.
Custom Full custom setting. If the AP is using an
external antenna, the An enna ain field will appear
allowing you to specify the gain of the attached
antenna. After applying the settings, go to Transmit
Power under e ai Radio 11 n
, which always
shows EIRP, mouseover it to display how it’s calculated
Compatibility Selects the wireless compatibility mode. By
default this is set to auto. Choose one of the following:
Auto Supports wireless b/g/n standards.
11n/11g only Only supports wireless-n and wireless-g
devices.
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Chapter 10: Access Point Details
Network
The Access Point can be configured to obtain an IP address
automatically or configured with a static IP address.
Network Settings
Enabled Select to enable or clear to disable override
settings on the WLAN.
VLAN Select to enable VLAN or clear to disable VLAN.
VLAN ID The VLAN ID is a unique value assigned to
each VLAN at a single device; every VLAN ID represents
a different Virtual Local Area Network. A value between
2 and 4095 may be entered. For example, in a larger
deployment where there are multiple buildings, it’s
possible that a different VLAN ID is used in each building
while still on the same corporate network.
Configure IP Select between Usin
CP or
a i P:
Using DHCP Choose this option to obtain the IP
address, Gateway, and DNS address dynamically from
the external DHCP server.
SSID Enter the SSID override name to apply to the
wireless LAN (WLAN).
PSK If the WPA-Personal security option has been
applied to the WLAN under e in s > ire ess e works,
the Pre-Shared Key (PSK) for the SSID specified will
automatically appear in this field.
Click Apply to save any changes that you have made. Click
Restore to remove any overrides that were applied to the
selected WLAN. Click Cancel to prevent application of any
changes you have made.
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Chapter 10: Access Point Details
Wireless Uplinks
When an Access Point is not connected by a wire, ire ess
U inks lists potential uplink Access Points that can be
selected to establish a wireless connection.
Static IP Choose this option to assign the static IP
address, Subnet mask, Gateway, Preferred DNS, and
Alternate DNS for the Access Point.
- IP address Enter the IP address for the Access Point.
- Subnet mask Enter the subnet mask for the Access
Point.
- Gateway Enter the gateway address.
- Preferred DNS Enter a primary DNS address.
- Alternate DNS Enter a secondary DNS address.
Click apply to save any changes that you have made.
AP Displays the specified name (or MAC address) of the
potential Uplink Access Point.
Channel Displays the channel being used for wireless
communication.
Signal Displays the signal level.
Actions
Remove Click remove to disconnect the wireless
Access Point from the wired Access Point.
Select Click select to connect the wireless Access Point
to the wired Access Point.
Find More Click to manually instruct the Access Point to
search for any available potential uplinks. You can conduct
the search across all locations (maps), or select a single
location from the drop-down menu.
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Chapter 10: Access Point Details
Access Point - Heartbeat Missed
Access Point - Isolated
When a wired Access Point is disconnected from the
router, its state will initially change to ear ea issed,
followed by so a ed.
When an Access Point is in an so a ed state, a connection
to the UniFi Controller software can be reestablished
by reconnecting the Access Point to the router or by
establishing a wireless uplink to a wired Access Point. See
“Wireless Uplinks” on page 35 to find, select, and
connect to a wireless Access Point.
Isolated Access Point In an so a ed state, the Access
Point icon will change to red/orange on the Map tab.
The LED on the actual device will be steady green with
occasional flashing. This Access Point doesn’t provide any
wireless service.
Note: Do not use the or e is AP option when the
Access Point is in an so a ed state. If you do, then the
only way to make the Access Point accessible from
the UniFi Controller is to take it down and connect it
by wire.
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Access Point - Managed by Other
Chapter 10: Access Point Details
Advanced Adoption
When an Access Point is in ana ed y
er state, this
indicates that the Access Point is not in the default state
but it is not controlled by the UniFi Controller.
Overview
MAC address Displays the MAC address of the Access
Point.
Model Displays the model information.
IP The IP address and SSH port of the Access Point are
populated here.
Version Displays the version of software used on the
Access Point.
Username Enter the SSH Username for management
access.
Last Seen Displays the amount of time that has passed
since the Access Point was last seen.
Password Enter the SSH Password for management
access.
Inform URL The URL will be populated but you may need
to verify the accuracy as the system may have multiple
interfaces.
Adopt Click to adopt the Access Point so you can manage
it using the UniFi Controller software.
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Access Point - Pending Approval
Chapter 10: Access Point Details
Forget this AP
When an Access Point is in Pendin A ro a state, this
indicates that the Access Point is in the default state and is
available for adoption.
MAC address Displays the MAC address of the Access
Point.
Model Displays the model information.
Version Displays the version of software used on the
Access Point.
Last Seen Displays the amount of time that has passed
since the Access Point was last seen.
Locate Click to flash the LED on the Access Point and flash
the Access Point icon on the map.
Forget Click to remove the Access Point from
management by the UniFi Controller software and to
restore it to factory default settings.
Note: Use caution when clicking for e . This will
restore the Access Point to factory settings when in a
Connected state. Do not use the or e option when
the Access Point is in an so a ed state. If you do, the
only way to make the Access Point accessible from
the UniFi Controller is to take it down and connect
by wire.
Adopt Click to adopt the Access Point so you can manage
it using the UniFi Controller software.
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Chapter 11: User/Guest Details
Chapter 11: User/Guest Details
Statistics
The User and Guest hyperlinks bring up the User/Guest
Details window. There are four clickable tabs at the top of
the window and two buttons located on the bottom of the
window. The buttons are accessible from any of the tabs
and perform the following actions:
Block Allows you to block the selected user from
accessing the network.
Reconnect Allows you to reconnect a user that has been
blocked previously.
Unauthorize (Available for guests only.) Allows you
to remove authorization of wireless guest access and
disconnect the client.
The 4 tabs contain the following information:
Details
Overview
ESSID Displays the wireless network name (SSID) of the
network that the user is connected to.
Connected AP Displays the MAC address or name of the
Access Point the user is connected to.
Channel Displays the channel being used for wireless
communication.
Signal Displays the signal level.
TX Rate Displays the transmit rate.
RX Rate Displays the reception rate.
Activity Displays user activity.
MAC address Displays the MAC address of the user or
guest.
Hostname Displays the name (if defined).
IP address Displays the IP address of the Access Point.
Uptime Displays the amount of time the Access Point has
been running without interruption.
Power Save Indicates whether power saving is enabled.
Received Pkts / Bytes Displays the number of packets
and total bytes transmitted by the user.
Sent Pkts / Bytes Displays the number of packets and
total bytes received by the user.
Note: The Statistics tab will only appear when the
User/Guest is connected.
Connected AP Displays the name or MAC address of the
Access Point this user is connected to.
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History
Date/Time Displays the date and time the user connected
to the Access Point.
Chapter 11: User/Guest Details
Debug
Debug Allows you to force a device to connect to a
specific Access Point.
Duration Displays the time duration that the user was
connected to the Access Point.
Down Displays how many bytes were downloaded by the
user during the session.
Up Displays how many bytes were uploaded by the user
during the session.
Configuration
Config
Alias Allows you to enter a name for the user. Click apply
to save your name change.
Usergroups Allows you to select the User Group to
assign to the User/Guest. User Groups are set up under the
Settings tab > User Groups option (see “Settings > User
Groups” on page 12) for information on setting up
User Groups).
Click apply to save your changes.
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Chapter 12: HotSpot Manager
Chapter 12: HotSpot Manager
Download Displays the total number of bytes
downloaded by the guest.
Hotspot Manager includes four main tabs when accessed
by the UniFi Controller admin account. These tabs include
Wireless Guests, Payments/Transactions, Vouchers, and
Operator Accounts.
Upload Displays the total number of bytes uploaded by
the guest.
The UniFi Controller admin can create operator accounts
for the Hotspot Manager. Operator accounts are designed
for use by hotels to service guests and have no access to
other UniFi administrative features. Operator accounts
will have access to three tabs after login: Wireless Guests,
Payments/Transactions, and Vouchers.
Wireless Guests
Lists the Hotspot’s currently active wireless guests.
Includes the keyword Search box and Show guests within
drop-down selections (options include last 24 hours,
3 days, 7 days, 2 weeks, 30 days, and 120 days).
Status Displays the remaining session time for the guest.
Actions
Disconnect Allows you to immediately disconnect a
guest.
Extend Allows you to extend a guests session for an
additional 24 hours every time you click this button. If
you click it three times, you will extend the guest access
for 3 more days.
Payments/Transactions
Lists the Hotspot’s payments and transactions. Includes
the keyword Search box and Show guests within
drop-down selections (options include last 24 hours,
3 days, 7 days, 2 weeks, 30 days, and 120 days).
Time Displays the time and date of the transaction.
Last Name Displays the user’s last name.
First Name Displays the user’s first name.
Name/MAC Address Displays the connected guest’s
device name or MAC address.
Package Displays the type of package that was
purchased (if applicable).
Amount Displays amount paid for access (if applicable).
Authorized By Displays authorization method or none.
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Package Displays the package description.
Amount Displays the amount of the transaction.
Extra Info If the user paid via PayPal, the Extra Info field
displays the email address associated with the PayPal
account. If the user paid via credit card, the Extra Info field
will display the type of credit card and the last four digits
of the credit card used.
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Chapter 12: HotSpot Manager
Status Displays the status of the transaction.
Operator Accounts
Actions Allows you to refund a customer if necessary by
clicking the Refund button.
Allows the creation of Operator Accounts that can log in to
Hotspot Manager to manage wireless guests, payments/
transactions, and vouchers.
Vouchers
Allows the creation of vouchers including a distributable
code, duration values, and use restrictions.
Search Enter keywords in the Search box to find a
specific operator account based on Name, Password or
Notes values.
Actions Click Delete to remove an operator.
Search Enter keywords in the Search box to find a specific
voucher based on Code, Create Time, or Note values.
Account Enter a name for the operator. The Account
can only be A-Z, a-z, or 0-9. No spaces are allowed.
Print all Unused Vouchers Click Print All Unused
Vouchers to send a page to your printer with voucher
code and validity details.
Password Enter a password for the operator. The
Password has to start with A-Z, a-z, or 0-9 and the others
can only be printable ASCII characters.
Code Displays a list of active voucher codes.
Note If desired, enter a note to identify or describe the
operator.
Create Time Displays the time and date the voucher was
created.
Note Displays any notes that were added using the Add
Notes option during voucher creation.
Duration Displays the duration of minutes, hours, or days
that the voucher enables the user to access the Internet.
Status Indicates whether it is a single-use or multi-use
voucher.
Create Operator Click Create Operator to create the
operator account as specified. To test the operator
account, log out of the UniFi Controller software and
log in using the operator credentials. Only the Wireless
Guests, Payments/Transactions, and Vouchers tabs will
appear.
Actions
Revoke Immediately deactivates the selected voucher.
Print Batch Prints the selected voucher.
Active Voucher Page Slider Adjust the slider from left to
right to view all Active Vouchers.
Create Vouchers Includes the following:
Create __ Specify the number of vouchers to create.
__ vouchers Choose whether the voucher can be used
One-time or for Multi-use.
for __ Choose how long the voucher is valid (options
include 8 hours, 24 hours, 2 days, 3 days, 4 days, 7 days or
User-defined).
Add Notes Select to add a note specific to the batch of
vouchers created.
Click Create Vouchers to create the vouchers as specified.
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Appendix A: Portal
Customization
Overview
With Portal Customization, the UniFi Controller software
allows complete branding of a portal implementation,
allowing you to “white label” your wireless internet service
as if you had developed it yourself.
In order to provide the maximum flexibility in your
branding effort, the UniFi Controller software provides
total access to the portal directory on the system in which
it is installed.
This open architecture allows you to include unlimited
content while keeping development simple through the
use of plain .html (hand code or use any editor of your
choice). Testing is simple and immediate by reloading
changes from any browser.
Enabling Portal Customization
By default, Portal Customization is disabled in all Guest
Portal implementations. See “Settings > Guest Control”
on page 9 for more information on enabling the Guest
Portal for the following authentication and landing page
options: No authentication, Simple Password, Hotspot.
Appendix A: Portal Customization
Viewing the Default Portal
Once Guest Portal > Portal Customization is enabled,
connect to the Guest Network SSID as shown below,
depending on your platform.
Windows
1. Go to Connect to Network.
- Windows 7 Right-click the Network
icon.
- Windows Vista Go to Start > Connect To.
- Windows XP Right-click the Wireless Network icon
in the System Tray (lower right corner of the screen)
and then click View Available Wireless Networks.
2. Select the Guest Network SSID and click Connect.
3. Depending on the security type applied to the
network, enter the security key or password. Click OK
or Connect.
4. Launch your web browser and you will be directed to
the default portal page for the authentication type
configued on the Guest Portal (see “Settings > Guest
Control” on page 9 for screenshots of default
portal pages by authentication method).
Mac
1. Click the AirPort
of the screen).
icon in the menu bar (top left side
To enable Portal Customization, perform the following
steps:
2. Select the Guest Network SSID and click Connect.
1. Go to Settings and select Guest Control.
3. Depending on the security type applied to the
network, enter the security key or password. Click OK.
4. Once connected, the AirPort
icon will change from
gray to solid black. The number of black lines indicates
the signal strength.
2. Make sure that the Guest Portal is enabled and select
an authentication method.
5. Launch your web browser and you will be directed to
the default portal page for the authentication type
configued on the Guest Portal (see “Settings > Guest
Control” on page 9 for screenshots of default
portal pages by authentication method).
Setup
3. Select Enable portal customization and click Apply.
The html and css files are located on the system that the
UniFi Server software has been installed on. The file paths
are in the following locations:
Mac:
/Applications/UniFi.app/Contents/Resources/data/portal
Windows:
<Drive_Letter>:\Users\<Username>\Ubiquiti UniFi\data\
portal
For specific instructions on accessing the files, refer to the
specific operating system following:
Mac
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1. Navigate to Go > Applications.
2. Control-click the UniFi application and select Show
Package Contents.
Appendix A: Portal Customization
6. Double-click the portal folder to open it.
Windows
The Windows files are located in the following location:
<Drive_Letter>:\Users\<Username>\Ubiquiti UniFi\
data\portal
Customizable Default Files
The following default customizable html and css files can
be found in the portal folder:
3. Double-click the Contents folder to open it.
index.html The main landing page.
payment.html Used for credit card information
submission. Requires https, and also serves as an
example of additional .html page.
fail.html Page displayed when there is an error
handling a guest login.
reset-min.css
styles.css
4. Double-click the Resources folder to open it.
Another important customizable file is located in the
bundle folder. The messages.properties file can be edited
with a text editor such as TextEdit. This defines package
costs, length of access, package titles, and how the charge
will appear on a customer’s credit card. Error messages are
also defined here.
5. Double-click the data folder to open it.
Additional details on portal customization can be found in
our forum at:
http://wiki.ubnt.com/UniFi_FAQ#Hotspot_-_Portal_
Customization
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UniFi AP/AP-LR User Guide
Appendix B: UniFi Discovery
Utility
Overview
The Ubiquiti UniFi Discovery Utility includes tools that
allow the discovery and management of UniFi Enterprise
WiFi System Access Points. It is installed automatically as
part of the UniFi Controller software installation process.
See “Software Installation” on page 5 for more
information.
Appendix B: UniFi Discovery Utility
UniFi Discovery Utility Interface
Upon launch, the UniFi Discovery Utility listens to Layer-2
broadcast/multicast beacons from UniFi Access Points
in both factory default state and an unmanaged state
(adopted but unable to contact the UniFi Controller
software).
Launching the UniFi Discovery Utility
Mac Users
From the Finder, click Go > Applications and double-click
the UniFi-Discover.app icon.
MAC Address Displays the MAC address and alias (in
parentheses if specified – see “Configuration” on page
33 for details on specifying an alias) of the Access Point.
IP Address Displays the IP address of the Access Point
and the method used by the Access Point to obtain an IP
address (in parentheses as DHCP or Static).
Model Displays the model name of the UniFi WiFi System
Access Point.
PC Users
Go to Start > All Programs > Ubiquiti UniFi and doubleclick the UniFi-Discover icon.
Version The software version installed on the Access
Point is displayed here.
Status Displays the current status of the Access Point.
Possible statuses include: Pending, Managed/Adopted,
Login Failed, and IP Unreachable.
Locate Click to Locate the Access Point. The following
window appears:
The LED on the Access Point will flash so that it can be
identified from other Access Points. If the Access Point’s
status requires the entry of a username and password,
enter them before clicking Apply.
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Manage Click to set the inform URL, allowing the
Access Point to be managed by an instance of the UniFi
Controller software running in a NOC or in the cloud (see
“Network Topology Requirements” on page 1 for a
visual representation of this configuration). The following
window appears:
Appendix B: UniFi Discovery Utility
Reboot Click to reboot Access Point. The following
window appears:
If the Access Point’s status requires the entry of a
username and password, enter them before clicking Apply.
Enter the URL, port and path to the instance of the UniFi
Controller software that the Access Point is to be managed
by. If the Access Point’s status requires the entry of a
username and password, enter them before clicking Apply.
Reset Click to restore the Access Point to factory default
settings. The following window appears:
If the Access Point’s status requires the entry of a
username and password, enter them before clicking Apply.
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Appendix C: Specifications
Appendix C: Specifications
UniFi AP (UAP) Specifications
Dimensions
20 x 20 x 3.65 cm
Weight
Networking Interface
290 g (430 g with Mounting Kits)
(1) 10/100 Ethernet Port
Buttons
Reset
Antennas
2 Integrated (Supports 2x2 MIMO with Spatial Diversity)
Wi-Fi Standards
802.11 b/g/n*
Power Method
Passive Power over Ethernet (12-24V)
Power Supply
24V 0.5A PoE Adapter Included
Maximum Power Consumption
4W
Max TX Power
20 dBm
BSSID
Up to Four per Radio
Power Save
Supported
Wireless Security
WEP, WPA-PSK, WPA-TKIP,
WPA2 AES, 802.11i
Certifications
CE, FCC, IC
Mounting
Wall/Ceiling (Kits Included)
Operating Temperature
-10 to 70°C (14 to 158° F)
Operating Humidity
5 - 80% Condensing
Advanced Traffic Management
VLAN
802.1Q
Advanced QoS
Per-User Rate Limiting
Guest Traffic Isolation
Supported
WMM
Voice, Video, Best Effort, and Background
Concurrent Clients
100+
Supported Data Rates (Mbps)
Standard
Data Rates
802.11n
6.5 Mbps to 300 Mbps (MCS0 - MCS15, HT 20/40)
802.11b
1, 2, 5.5, 11 Mbps
802.11g
6, 9, 12, 18, 24, 36, 48, 54 Mbps
802.11g
6, 9, 12, 18, 24, 36, 48, 54 Mbps
* 2.4 GHz
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Appendix C: Specifications
UniFi AP Long-Range (UAP-LR) Specifications
Dimensions
20 x 20 x 3.65 cm
Weight
Networking Interface
290 g (430 g with Mounting Kits)
(1) 10/100 Ethernet Port
Buttons
Reset
Antennas
2 Integrated (Supports 2x2 MIMO with Spatial Diversity)
Wi-Fi Standards
802.11 b/g/n*
Power Method
Passive Power over Ethernet (12-24V)
Power Supply
24V 0.5A PoE Adapter Included
Maximum Power Consumption
6W
Max TX Power
27 dBm
BSSID
Up to Four per Radio
Power Save
Supported
Wireless Security
WEP, WPA-PSK, WPA-TKIP,
WPA2 AES, 802.11i
Certifications
CE, FCC, IC
Mounting
Wall/Ceiling (Kits Included)
Operating Temperature
-10 to 70°C (14 to 158° F)
Operating Humidity
5 - 80% Condensing
Advanced Traffic Management
VLAN
802.1Q
Advanced QoS
Per-User Rate Limiting
Guest Traffic Isolation
Supported
WMM
Voice, Video, Best Effort, and Background
Concurrent Clients
100+
Supported Data Rates (Mbps)
Standard
802.11n
Data Rates
6.5 Mbps to 300 Mbps (MCS0 - MCS15, HT 20/40)
802.11b
1, 2, 5.5, 11 Mbps
802.11g
6, 9, 12, 18, 24, 36, 48, 54 Mbps
* 2.4 GHz
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Appendix D: Safety Notices
Appendix D: Safety Notices
1. Read, follow, and keep these instructions.
2. Heed all warnings.
3. Only use attachments/accessories specified by the
manufacturer.
WARNING: Do not use this product in location that
can be submerged by water.
WARNING: Avoid using this product during an
electrical storm. There may be a remote risk of
electric shock from lightning.
Electrical Safety Information
1. Compliance is required with respect to voltage,
frequency, and current requirements indicated on the
manufacturer’s label. Connection to a different power
source than those specified may result in improper
operation, damage to the equipment or pose a fire
hazard if the limitations are not followed.
2. There are no operator serviceable parts inside this
equipment. Service should be provided only by a
qualified service technician.
3. This equipment is provided with a detachable power
cord which has an integral safety ground wire intended
for connection to a grounded safety outlet.
a. Do not substitute the power cord with one that
is not the provided approved type. Never use an
adapter plug to connect to a 2-wire outlet as this
will defeat the continuity of the grounding wire.
b. The equipment requires the use of the ground wire
as a part of the safety certification, modification or
misuse can provide a shock hazard that can result in
serious injury or death.
c. Contact a qualified electrician or the manufacturer
if there are questions about the installation prior to
connecting the equipment.
d. Protective earthing is provided by Listed AC
adapter. Building installation shall provide
appropriate short-circuit backup protection.
e. Protective bonding must be installed in accordance
with local national wiring rules and regulations.
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Appendix E: Warranty
General Warranty
UBIQUITI NETWORKS, Inc (“UBIQUITI NETWORKS”)
represents and warrants that the Products furnished
hereunder shall be free from defects in material and
workmanship for a period of one (1) year from the date
of shipment by UBIQUITI NETWORKS under normal use
and operation. UBIQUITI NETWORKS sole and exclusive
obligation under the foregoing warranty shall be to repair
or replace, at its option, any defective Product that fails
during the warranty period. The expense of removal and
reinstallation of any item is not included in this warranty.
Appendix E: Warranty
Disclaimer
UBIQUITI NETWORKS does not warrant that the operation
of the products is error-free or that operation will be
uninterrupted. In no event shall UBIQUITI NETWORKS
be responsible for damages or claims of any nature
or description relating to system performance,
including coverage, buyer’s selection of products for
buyer’s application and/or failure of products to meet
government or regulatory requirements.
Returns
In the unlikely event a defect occurs, please work through
the dealer or distributor from which this product was
purchased.
The foregoing warranty is exclusive and in lieu of all other
warranties, express or implied, including the implied
warranties of merchantability and fitness for a particular
purpose and any warranties arising from a course of
dealing, usage or trade practice with respect to the
products. Repair or replacement in the manner provided
herein shall be the sole and exclusive remedy of Buyer
for breach of warranty and shall constitute fulfillment
of all liabilities of UBIQUITI NETWORKS with respect to
the quality and performance of the Products. UBIQUITI
NETWORKS reserves the right to inspect all defective
Products (which must be returned by Buyer to UBIQUITI
NETWORKS factory freight prepaid).
No Products will be accepted for replacement or repair
without obtaining a Return Materials Authorization (RMA)
number from UBIQUITI NETWORKS. Products returned
without an RMA number will not be processed and will
be returned to Buyer freight collect. UBIQUITI NETWORKS
shall have no obligation to make repairs or replacement
necessitated by catastrophe, fault, negligence, misuse,
abuse, or accident by Buyer, Buyer’s customers or any
other parties. The warranty period of any repaired or
replaced. Product shall not extend beyond its original
term.
Warranty Conditions
The foregoing warranty shall apply only if:
(I) The Product has not been subjected to misuse,
neglect or unusual physical, electrical or
electromagnetic stress, or some other type of
accident.
(II) No modification, alteration or addition has been
made to the Product by persons other than UBIQUITI
NETWORKS or UBIQUITI NETWORK’S authorized
representatives or otherwise approved by UBIQUITI
NETWORKS.
(III) The Product has been properly installed and used at
all times in accordance, and in all material respects,
with the applicable Product documentation.
(IV) All Ethernet cabling runs use CAT5 (or above) shielded
cabling.
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Appendix F: Compliance
Information
Installer Compliance Responsibility
Devices must be professionally installed and it is the
professional installer’s responsibility to make sure the
device is operated within local country regulatory
requirements.
FCC
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received,
including interference that may cause undesired
operation.
NOTE: This equipment has been tested and found
to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference when the equipment is operated in
a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction
manual, may cause harmful interference to radio
communications. Operations of this equipment in a
residential area is likely to cause harmful interference
in which case the user will be required to correct the
interference at his own expense.
Appendix F: Compliance Information
Pour réduire le risque d’interférence aux autres
utilisateurs, le type d’antenne et son gain doivent être
choisies de façon que la puissance isotrope rayonnée
équivalente (PIRE) ne dépasse pas ce qui est nécessaire
pour une communication réussie.
Cet appareil est conforme à la norme RSS Industrie Canada
exempts de licence norme(s). Son fonctionnement est
soumis aux deux conditions suivantes:
1. cet appareil ne peut pas provoquer d’interférences et
2. cet appareil doit accepter toute interférence, y compris
les interférences qui peuvent causer un mauvais
fonctionnement du dispositif.
RF Exposure Warning
The antennas used for this transmitter must be installed
to provide a separation distance of at least 20 cm from
all persons and must not be located or operating in
conjunction with any other antenna or transmitter.
Les antennes utilisées pour ce transmetteur doivent être
installé en considérant une distance de séparation de
toute personnes d’au moins 20 cm et ne doivent pas être
localisé ou utilisé en conflit avec tout autre antenne ou
transmetteur.
CE Marking
CE marking on this product represents the product is in
compliance with all directives that are applicable to it.
Alert sign! Follows CE marking
Alert sign must be indicated if a restriction on use applied
to the
product and it must follow the CE marking.
For MPE and antenna usage details, please visit our
website at
www.ubnt.com/products
Industry Canada
This Class A digital apparatus complies with Canadian
ICES-003.
To reduce potential radio interference to other users, the
antenna type and its gain should be so chosen that the
equivalent isotropically radiated power (e.i.r.p.) is not more
than that permitted for successful communication.
This device complies with Industry Canada licence-exempt
RSS standard(s). Operation is subject to the following two
conditions:
1. this device may not cause interference, and
2. this device must accept any interference, including
interference that may cause undesired operation of the
device.
Cet appareil numérique de la classe A est confrome à la
norme NMB-003 Canada.
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RoHS/WEEE Compliance Statement
Appendix F: Compliance Information
detallada sobre la eliminación segura de su aparato usado,
consulte a las autoridades locales, al servicio de recogida
y eliminación de residuos de su zona o pregunte en la
tienda donde adquirió el producto.
Français
English
European Directive 2002/96/EC requires that the
equipment bearing this symbol on the product and/
or its packaging must not be disposed of with unsorted
municipal waste. The symbol indicates that this product
should be disposed of separately from regular household
waste streams. It is your responsibility to dispose
of this and other electric and electronic equipment
via designated collection facilities appointed by the
government or local authorities. Correct disposal
and recycling will help prevent potential negative
consequences to the environment and human health. For
more detailed information about the disposal of your old
equipment, please contact your local authorities, waste
disposal service, or the shop where you purchased the
product.
Deutsch
Die Europäische Richtlinie 2002/96/EC verlangt, dass
technische Ausrüstung, die direkt am Gerät und/oder an
der Verpackung mit diesem Symbol versehen ist , nicht
zusammen mit unsortiertem Gemeindeabfall entsorgt
werden darf. Das Symbol weist darauf hin, dass das
Produkt von regulärem Haushaltmüll getrennt entsorgt
werden sollte. Es liegt in Ihrer Verantwortung, dieses Gerät
und andere elektrische und elektronische Geräte über die
dafür zuständigen und von der Regierung oder örtlichen
Behörden dazu bestimmten Sammelstellen zu entsorgen.
Ordnungsgemäßes Entsorgen und Recyceln trägt dazu
bei, potentielle negative Folgen für Umwelt und die
menschliche Gesundheit zu vermeiden. Wenn Sie weitere
Informationen zur Entsorgung Ihrer Altgeräte benötigen,
wenden Sie sich bitte an die örtlichen Behörden oder
städtischen Entsorgungsdienste oder an den Händler, bei
dem Sie das Produkt erworben haben.
La directive européenne 2002/96/CE exige que
l’équipement sur lequel est apposé ce symbole sur le
produit et/ou son emballage ne soit pas jeté avec les
autres ordures ménagères. Ce symbole indique que
le produit doit être éliminé dans un circuit distinct
de celui pour les déchets des ménages. Il est de votre
responsabilité de jeter ce matériel ainsi que tout autre
matériel électrique ou électronique par les moyens de
collecte indiqués par le gouvernement et les pouvoirs
publics des collectivités territoriales. L’élimination et le
recyclage en bonne et due forme ont pour but de lutter
contre l’impact néfaste potentiel de ce type de produits
sur l’environnement et la santé publique. Pour plus
d’informations sur le mode d’élimination de votre ancien
équipement, veuillez prendre contact avec les pouvoirs
publics locaux, le service de traitement des déchets, ou
l’endroit où vous avez acheté le produit.
Italiano
La direttiva europea 2002/96/EC richiede che le
apparecchiature contrassegnate con questo simbolo sul
prodotto e/o sull’imballaggio non siano smaltite insieme
ai rifiuti urbani non differenziati. Il simbolo indica che
questo prodotto non deve essere smaltito insieme ai
normali rifiuti domestici. È responsabilità del proprietario
smaltire sia questi prodotti sia le altre apparecchiature
elettriche ed elettroniche mediante le specifiche strutture
di raccolta indicate dal governo o dagli enti pubblici
locali. Il corretto smaltimento ed il riciclaggio aiuteranno
a prevenire conseguenze potenzialmente negative per
l’ambiente e per la salute dell’essere umano. Per ricevere
informazioni più dettagliate circa lo smaltimento delle
vecchie apparecchiature in Vostro possesso, Vi invitiamo
a contattare gli enti pubblici di competenza, il servizio di
smaltimento rifiuti o il negozio nel quale avete acquistato
il prodotto.
Español
La Directiva 2002/96/CE de la UE exige que los equipos
que lleven este símbolo en el propio aparato y/o en su
embalaje no deben eliminarse junto con otros residuos
urbanos no seleccionados. El símbolo indica que el
producto en cuestión debe separarse de los residuos
domésticos convencionales con vistas a su eliminación. Es
responsabilidad suya desechar este y cualesquiera otros
aparatos eléctricos y electrónicos a través de los puntos
de recogida que ponen a su disposición el gobierno y las
autoridades locales. Al desechar y reciclar correctamente
estos aparatos estará contribuyendo a evitar posibles
consecuencias negativas para el medio ambiente y la
salud de las personas. Si desea obtener información más
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UniFi AP/AP-LR User Guide
Appendix G: Declaration of
Conformity
Česky
[Czech]
Dansk
[Danish]
Nederlands
[Dutch]
UBIQUITI NETWORKS tímto prohla uje, e tento UBIQUITI
NETWORKS device, je ve shod se základními po adavky a dal ími
p íslu n mi ustanoveními sm rnice 1999/5/ES.
Undertegnede UBIQUITI NETWORKS erklærer herved, at
følgende udstyr UBIQUITI NETWORKS device, overholder de
væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Hierbij verklaart UBIQUITI NETWORKS dat het toestel UBIQUITI
NETWORKS device, in overeenstemming is met de essentiële
eisen en de andere relevante bepalingen van richtlijn 1999/5/EG.
Bij deze verklaart UBIQUITI NETWORKS dat deze UBIQUITI
NETWORKS device, voldoet aan de essentiële eisen en aan de
overige relevante bepalingen van Richtlijn 1999/5/EC.
Appendix G: Declaration of Conformity
Malti
[Maltese]
Hawnhekk, UBIQUITI NETWORKS, jiddikjara li dan UBIQUITI
NETWORKS device, jikkonforma mal- ti ijiet essenzjali u ma
provvedimenti o rajn relevanti li hemm fid-Dirrettiva 1999/5/EC.
Norsk
[Norwegian]
UBIQUITI NETWORKS erklærer herved at utstyret UBIQUITI
NETWORKS device, er i samsvar med de grunnleggende krav og
øvrige relevante krav i direktiv 1999/5/EF.
Slovensky
[Slovak]
UBIQUITI NETWORKS t mto vyhlasuje, e UBIQUITI NETWORKS
device, sp a základné po iadavky a v etky príslu né ustanovenia
Smernice 1999/5/ES.
Svenska
[Swedish]
Härmed intygar UBIQUITI NETWORKS att denna UBIQUITI
NETWORKS device, står I överensstämmelse med de väsentliga
egenskapskrav och övriga relevanta bestämmelser som framgår
av direktiv 1999/5/EG.
Español
[Spanish]
Por medio de la presente UBIQUITI NETWORKS declara que
el UBIQUITI NETWORKS device, cumple con los requisitos
esenciales y cualesquiera otras disposiciones aplicables o
exigibles de la Directiva 1999/5/CE.
English
Hereby, UBIQUITI NETWORKS, declares that this UBIQUITI
NETWORKS device, is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/
EC.
Polski
[Polish]
Niniejszym, firma UBIQUITI NETWORKS o wiadcza, e produkt serii
UBIQUITI NETWORKS device, spełnia zasadnicze wymagania i
inne istotne postanowienia Dyrektywy 1999/5/EC.
Eesti
[Estonian]
Käesolevaga kinnitab UBIQUITI NETWORKS seadme UBIQUITI
NETWORKS device, vastavust direktiivi 1999/5/EÜ põhinõuetele
ja nimetatud direktiivist tulenevatele teistele asjakohastele
sätetele.
Português
[Portuguese]
UBIQUITI NETWORKS declara que este UBIQUITI NETWORKS
device, está conforme com os requisitos essenciais e outras
disposições da Directiva 1999/5/CE.
Suomi
[Finnish]
UBIQUITI NETWORKS vakuuttaa täten että UBIQUITI NETWORKS
device, tyyppinen laite on direktiivin 1999/5/EY oleellisten
vaatimusten ja sitä koskevien direktiivin muiden ehtojen
mukainen.
Română
[Romanian]
Prin prezenta, UBIQUITI NETWORKS declară că acest dispozitiv
UBIQUITI NETWORKS este în conformitate cu cerințele esențiale
și alte prevederi relevante ale Directivei 1999/5/CE.
Français
[French]
Par la présente UBIQUITI NETWORKS déclare que l’appareil
UBIQUITI NETWORKS, device est conforme aux exigences
essentielles et aux autres dispositions pertinentes de la directive
1999/5/CE.
Par la présente, UBIQUITI NETWORKS déclare que ce UBIQUITI
NETWORKS device, est conforme aux exigences essentielles et
aux autres dispositions de la directive 1999/5/CE qui lui sont
applicables.
Deutsch
[German]
Hiermit erklärt UBIQUITI NETWORKS, dass sich diese UBIQUITI
NETWORKS device, in Übereinstimmung mit den grundlegenden
Anforderungen und den anderen relevanten Vorschriften der
Richtlinie 1999/5/EG befindet”. (BMWi)
Hiermit erklärt UBIQUITI NETWORKS die Übereinstimmung des
Gerätes UBIQUITI NETWORKS device, mit den grundlegenden
Anforderungen und den anderen relevanten Festlegungen der
Richtlinie 1999/5/EG. (Wien)
Ελληνική
[Greek]
ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ UBIQUITI NETWORKS ΔΗΛΩΝΕΙ ΟΤΙ UBIQUITI
NETWORKS device, ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ
ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ
1995/5/ΕΚ.
Magyar
[Hungarian]
Alulírott, UBIQUITI NETWORKS nyilatkozom, hogy a
UBIQUITI NETWORKS device, megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Íslenska
[Icelandic]
Hér me l sir UBIQUITI NETWORKS yfir ví a UBIQUITI NETWORKS
device, er í samræmi vi grunnkröfur og a rar kröfur, sem ger ar
eru í tilskipun 1999/5/EC.
Italiano
[Italian]
Con la presente UBIQUITI NETWORKS dichiara che questo
UBIQUITI NETWORKS device, è conforme ai requisiti essenziali ed
alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/
CE.
Latviski
[Latvian]
Ar o UBIQUITI NETWORKS deklar , ka UBIQUITI NETWORKS
device, atbilst Direkt vas 1999/5/EK b tiskaj m pras b m un citiem
ar to saist tajiem noteikumiem.
Lietuvi
[Lithuanian]
UBIQUITI NETWORKS deklaruoja, kad šis UBIQUITI NETWORKS
įrenginys atitinka esminius reikalavimus ir kitas 1999/5/EB
Direktyvos nuostatas.
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Appendix H: Contact Information
Appendix H: Contact
Information
Ubiquiti Networks Support
Ubiquiti Support Engineers are located around the world
and are dedicated to helping customers resolve software,
hardware compatibility, or field issues as quickly as
possible. We strive to respond to support inquiries within
a 24-hour period.
Email: support@ubnt.com
Phone: 408-942-1153 (9 a.m. - 5 p.m. PST)
Online Resources
Wiki Page: wiki.ubnt.com
Support Forum: forum.ubnt.com
Downloads: downloads.ubnt.com
91 E. Tasman Drive
San Jose, CA 95134
www.ubnt.com
© 2012 Ubiquiti Networks, Inc. All rights reserved. UniFi™ and Ubiquiti
Networks™ are trademarks of Ubiquiti Networks, Inc. Google Maps™ is a
trademark of Google, Inc. PayPal™ is a trademark of PayPal, Inc. WPA™ and
WPA2™ are trademarks of the Wi-Fi Alliance.
JL021712
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