THE VALUE CHAIN FROM
CONNECTION
TO CLOSE
AND BEYOND
MICHAEL KANE
SENIOR VICE PRESIDENT
SOFTWARE BUSINESS
Analyst and Investor Day 2014 | May 22, 2014
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
Statements made in this presentation or orally accompanying its delivery (whether in narrative, bullet,
numerical, graphical or other form, and whether or not accompanied by linguistic cues such as “believe,”
“will,” “might,” “intend,” “expect,” “plan,” “anticipate,” “project,” “target,” “outlook” or the like) that are not
historical fact are forward-looking statements within the safe harbor provisions under The Private
Securities Litigation Reform Act of 1995. Such statements may include, among others, remarks about
management’s views of Move’s expectations, plans or prospects, or about Move products, sales,
earnings, expenditures, debt, assets, cash flow, technology, operations, business strategies or
initiatives. Forward-looking statements involve known and unknown risks, uncertainties and other
factors that could cause the actual results of Move (including its subsidiaries, divisions and affiliates) to
be materially different than those expressed or implied in, or inferred from, such statements, or that
could cause other forward-looking statements to prove incorrect. These factors include the condition of
the real estate, mortgage and financial markets, sales that decrease, fail to grow or remain flat, failures
or delays in Move’s ability to innovate or deliver new products, product launches that do not gain
sufficient acceptance by our customers and other risk factors included from time to time in documents
Move files with the Securities and Exchange Commission, including, but not limited to, its Form 10-Ks,
Form 10-Qs and Form 8-Ks. Other unknown or unpredictable factors also could have material adverse
effects on Move’s future results. The forward-looking statements made in this presentation are made
only as of the date hereof, and those made orally, accompanying delivery of the presentation, are made
only as of the date such statements are spoken. Move cannot guarantee future results, levels of
activity, performance or achievements. Accordingly, you should not place undue or uncorroborated
reliance on these forward-looking statements. Finally, Move expressly disclaims any intent or obligation
to update any forward-looking statements to reflect subsequent events or circumstances. We will also
be discussing non-GAAP financial measures in talking about the company’s performance.
Reconciliations of those measures to GAAP measures, can be found on the company’s investor
relations website.
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
VIRTUOUS
ECOSYSTEM
REALTORS® AND
OTHER AGENTS
CONSUMERS
CLIENTS
CUSTOMERS
THIRD PARTY
BROKERS AND
SERVICES
FRANCHISES
CUSTOMERS
PARTNERS
MLS’S
INDUSTRY
PARTNERS
THE NATIONAL
ASSOCIATION OF
REALTORS®
INDUSTRY
PARTNERS
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
3 CUSTOMER NEEDS
EFFICIENCY
WORKFLOW
INSIGHT FROM DATA
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
CUSTOMER NEED
CUSTOMER
NEEDS
1
REAL ESTATE
PROFESSIONALS
MUST BE MORE
EFFICIENT
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
1
EFFICIENCY
2011
2012
2013
2014
BUYER/SELLER LEADS PRODUCED | ANNUAL HOME SALES
Source: Move internal estimate and National Association of REALTORS® existing home sales
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
1
THE REAL ESTATE LANDSCAPE
EFFICIENCY
Source:
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
1
EFFICIENCY
“THE INDUSTRY IS
COMPLICATED,
ON PURPOSE.”
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
BRAND & EXPOSURE
Engage
audience
Generate
leads
LEAD CONVERSION
Optimize
response
Cultivate
& nurture
AGENT PRODUCTIVITY
Communicate
& close
Referral
& repeat
MOVE’S SOFTWARE
OFFERINGS TODAY
SOLVE THIS NEED
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
GENERATE
LEADS
AND MANAGE
SHORT-TERM
FOLLOW-UP
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
>$1,350
DOLLARS PER MONTH
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
CONSOLIDATE
LEADS
FROM MANY
SOURCES
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
COMMUNICATE
AND CLOSE
FOR REPEATS
AND REFERRALS
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
15
+
%
GROWTH
GROWTH
SINCE LAST YEAR
Source: Move, Inc. Internal Metrics
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
CUSTOMER NEED
CUSTOMER
NEEDS
2
AUTOMATE
MORE
WORKFLOW
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
2
34%
WORKFLOW
AGENTS
TECHNOLOGY SOLUTIONS
3%
Source: WAV Group
ARE LOOKING TO
REPLACE IN 2014
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
FOLLOW-UP
COACH
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
ACTION PLANS
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
CUSTOMER NEED
CUSTOMER
NEEDS
3
INSIGHT
FROM DATA
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
CLICKSTREAM DATA
AGENT PROFILES
PROSPECTS, CLIENTS
& LEADS
PROPERTIES & LISTINGS
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
TOP PRODUCER®
TIGERLEAD®
MARKETSNAPSHOT®
PREMIUM
OFFERINGS
CLICKSTREAM DATA
AGENT PROFILES
PROSPECTS, CLIENTS
& LEADS
PROPERTIES & LISTINGS
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
SOCIAL BIOS
COLLABORATIVE SEARCH
REALTOR.COM® PROFILE
FREE
OFFERINGS
CLICKSTREAM DATA
AGENT PROFILES
TOP PRODUCER®
TIGERLEAD®
MARKETSNAPSHOT®
PREMIUM
OFFERINGS
PROSPECTS, CLIENTS
& LEADS
PROPERTIES & LISTINGS
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
ULTIMATE
BUSINESS
PLAN
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
HOUSING
TRENDS
eNEWSLETTER
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
SOCIAL
CONNECTIONS
FACEBOOK APP
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
MOBILE
LISTING
BUILDER
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
COLLABORATIVE
SEARCH
MOBILE APP
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
MOVE’S
SOFTWARE STRATEGY
FOR GROWTH
INTEGRATED
MORE
TOOLS
WORKFLOW
AUTOMATED
INCREASED
EFFICIENCY
DEEPER INSIGHT
FROM DATA
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.
THANK
YOU
© 2014 Move, Inc. All rights reserved. Do not copy or distribute.