May 4, 2009 Mr. Bruce Kinseth 2 Quail Creek Circle North Liberty, IA 52317 Re: Three Ravinia Drive Suite 100 Atlanta, GA 30346-2149 www.ihg.com Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 Dear Mr. Kinseth: We appreciate your interest in working with Holiday Hospitality Franchising, Inc. (“HHFI”). As requested, we prepared the attached Property Improvement Plan (PIP) report from information documented during my April 22, 2009 visit to the property referenced above. This report is preliminary unless and until the Franchise Committee of HHFI approves the franchise application. If the application is approved, the PIP report will be made a part of the License Agreement. A PIP report is just one step in the franchise application process and while you may have paid a fee for the preparation of the report and we may discuss the report with you, neither the report nor any related fees or discussions mean that HHFI, will approve your application or issue a License Agreement to you, HHFI expressly reserving the right to deny your application or a license. The report does not reduce or mitigate in any way your obligations under any existing License Agreement with us. After the Acknowledgment Page, we have included a list of forms that must be completed and submitted at appropriate times if and when the HHFI Franchise Committee has approved the application and a license agreement has been executed. Subject to HHFI approval of your application, we look forward to working with you as you complete this work. Sincerely, Kimberly Stutz Property Improvement Consultant cc: +AMER Franchise Administration Franchise Approval Committee Dean Rampala PIP DM File Six Continents Hotels, Inc. A Member of the InterContinental Hotels Group PROPERTY IMPROVEMENT PLAN Proposed License Renewal for the Holiday Inn Overland Park, KS 66214; Location # L#5861; Project # P14042 April 22, 2009 Prepared By: Holiday Hospitality Franchising, Inc. Three Ravinia Drive, Suite 100 • Atlanta, GA 30346 Last Form Update July 2008 Important PIP Information / Resources ¾ Holiday Inn Brand Re-launch (also applicable to Holiday Inn Express) – The Holiday Inn Brand Re-launch is not only about new signage and identity, but it’s about change and new design direction. Please refer to www.ihgdesignconnect.com (password = porter) for various critical design direction guidelines to help you successfully implement your PIP to the new brand design direction. Professional Design Assistance is REQUIRED by brand Standards. ¾ Global Brand Hallmarks • Currently not available for purchase. • Will be made available through approved IHG vendors only. • Shall be made available as a bundle purchase and cannot be purchased individually outside the IHG program. • Cannot be installed until your hotel certified for the Re-Launch installation queue for receipt of Hallmarks and new brand signage. ¾ Specific resources can be found on the above website for Holiday Inn hotels: • • • • • • • Holiday Inn Brand Re-Launch Info Holiday Inn - Future Design Vision Inspiration (new design - interior focus) Holiday Inn - Design Benchmark & Inspiration 2008 (exterior renovation focus) Holiday Inn - Exterior Design Guideline Holiday Inn - Standardized Room Décor (SRD) Holiday Inn Bedding and Bath Requirements …and much more The above resources should all be reviewed by your professional design team members in conjunction with this PIP to assist and guide you in planning and implementing the PIP requirements should you be granted a new License Agreement. All submittals to IHG must reflect the new Holiday Inn Brand Re-Launch design vision – “Accessible Comfort” - to be considered for approval. All plans and color boards must be submitted to IHG Plan Review prior to ordering or installing product. Any designs submitted that do not reflect the new Holiday Inn brand design direction will be returned. Professional Design Assistance is required. ¾ PIP Video – If you have not received a copy of our Owner’s Guide to a Successful PIP video / CD, we have produced a 12-minute video to help you through the IHG PIP process. If you wish to have a copy please go to www.ihgdesignconnect.com (password = porter). Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 –1– I. ACTION REQUIRED (of Franchisee): This Property Improvement Plan was developed from an on-site review of the subject hotel on April 22, 2009 by Kimberly Stutz, Holiday Hospitality Franchising, Inc (“HHFI”) accompanied by Joe Maitrejean, Kinseth Hospitality, and David Brown, GM of Hotel property. Kimberly Stutz 612 / 735-4347 - Cell Number Your - Office Number Kim.stutz@ihg.com ___________________________ PIP Department Number: 770 / 604 – 5949 – Dept. Number 770 / 604 – 2476 – Dept. Fax Paul Hilton - West Manager, Property Improvement 530 / 521-9560 Jennifer Turpin Manager, Design & Plan Review 770 / 604-2496 Time is of the essence – The following PIP document was produced upon your request. This report is preliminary unless and until the Franchise Committee of HHFI approves the franchise application. If, within 6 months from the date of this PIP, a franchise application is not presented to and approved by the Franchise Approval Committee (FAC) of HHFI, - and, if approved, a license agreement is not signed by all parties, and the PIP report executed as an attachment to such License Agreement, then the PIP shall become null and void at the sole election of HHFI. (At their discretion, the Manager of the Property Improvement Department may extend this time.) Any questions, clarifications, or concerns you may have concerning this document should be directed to the: inspecting PIP Consultant. The PIP document and any addendum will become attachments to any executed License Agreement. Therefore, all scope of work and timing issues must be negotiated and agreed to prior to being presented to FAC. Franchisees and their design professionals are encouraged to come to Atlanta and meet with members of the PIP Department to discuss this renovation in more detail. Renovation Display Material: All existing HHFI branded hotels are required to provide a professionally prepared signage/communications program on property informing guests about renovations planned or in progress. HHFI offers a complete renovation kit, which includes lobby/elevator posters, counter cards and tent cards to communicate to your guests, as well as customized offers and a direct mail program for your guests. A Renovation Guidebook is also included with advice on how to maximize the return on your investment. For information on cost, ordering and kit contents contact: 800 / 826-1835 renovationkit@ogilvy.com Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 –1– II. SUBMITTAL PROCESS: Professional accredited architectural, interior design and landscape design assistance is REQUIRED during the renovation process of a Holiday Inn brand hotel. The franchisee is responsible for ensuring that the building and building site comply with the most current brand standards, including Global Brand Hallmarks, life safety requirements, the Americans with Disabilities Act (ADA), local building codes and any other applicable codes and ordinances. Please submit all plans, specifications and color boards to the HHFI, Property Improvement Department for review and approval prior to purchasing or beginning renovation. Any items not formally submitted for approval may require replacement or modification if they do not meet Design Standards. Send all submittals to: IHG Property Improvement Department Three Ravinia Drive, Suite 100 Atlanta, GA 30346-2149 All submittals should be clearly marked with the following information: • Name of Hotel • City & State of Hotel • Location Number (4digits) or INNCODE • Name of Franchisee • Sender’s Name, Address, Phone & Fax Number Plan Review Consultant: PIP (Property Improvement Plan) RENOVATION: Kathlene Moyer (AR, IA, KS) 770 / 604-2960 (Phone) 770 / 604-2476 (Fax) Kathlene.moyer@ihg.com A: Plan Review Requirements for drawings: • Drawings must be from a licensed architect. The architect must provide a full sized, scaled, printed set with the scope of work clearly indicated by demolition plans and renovation plans. Provide a CD of the drawing files with the printed set. Plans will not be returned. The extent of the detail in the drawings is required per the scope of work described in the PIP document. These must be submitted to IHG for review and approval prior to submitting to any local permitting authority. • If exterior renovations are required per the current PIP, a professionally prepared colored rendering or exterior elevation showing the typical colors and finishes along with actual material color samples proposed for the exterior must be submitted to IHG for review and must be approved by IHG prior to application. • Contact your Plan Review consultant for any questions regarding the detail of the drawings required for review. A short video of the submittal process can be found at the following link: http://www.ihgdesignconnect.com/g1data/s113/pgs0/400/tpl13/hi_rez/Start .html B: Plan Review Requirements for FF&E submittals: 1. All Interior Design proposals are to be submitted by a professional Interior Designer via Specification Book with Samples, manufacturer’s specifications, and either the color board or an 8”x10” color photograph of the color board.. The Specification Book will not be returned until the PIP is closed. Provide a billing number for the delivery service you use in order Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 –2– for IHG to return these items to the designer once the hotel has completed the renovation. 1. In all public and guestroom areas, submit all finishes, furniture, lighting, and equipment that requires replacement per the PIP document for review prior to purchasing or installation. Any FF&E item that is not approved by IHG Design & Plan Review Department is subject to removal and replacement. 2. Proposals must include color boards, drawings and material samples showing the proposed décor scheme for the whole of the public areas and typical décor scheme for each guest room type. Décor proposals must also describe finishes and style of all hard goods, soft-goods, case goods, millwork, decorative moldings, interior finishes, all decorative lighting (public space and guest rooms), artwork, fixtures and equipment that comprise the interior of a space- cut sheets from manufacturer’s with product descriptions and dimensions are required. Décor proposals must be approved by IHG prior to execution. 3. If an SRD (Standardized Room Décor) option is chosen from the following website: www.ihgdesignconnect.com passcode porter the guestroom items and/or corridor items do not need to be submitted to IHG for approval. An email or letter correspondence stating which scheme will be used in its entirety will be documented as the guestroom FF&E for that hotel. The following acceptable schemes are: • Contempo • Urban • Tribute Any item that is substituted within the scheme must be submitted to IHG for review and approval for coordination with the selected scheme. The rest of the SRD scheme does not need to be submitted since IHG have all the fabrics/carpet samples on file. To locate your Plan Review consultant for the state that your hotel is located for any questions or submittals, please follow the link below for the current Plan review map. Once on the site, click on About Us and go to Plan Review Department http://www.ihgdesignconnect.com/ passcode is porter Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 –3– Help the Environment: National Furniture Bank (614) 679-8739 Jeff Hay Jhay2@columbus.rr.com www.help1up.org re:serves / IHG program Local, non-profit organizations are seeking different types of donations. Most are focused on the necessities (bedding and furniture) but some will take mirrors, lamps, artwork and fixtures like towel racks, toilet paper holders and air conditioning units. The National Furniture Bank and its local affiliates are the preferred partner for the remodeling waste reduction programs. Most cannot accept soiled linens, but some groups such as Goodwill and the Red Cross, that have laundry facilities, may take them. For additional information visit www.ihgdesignconnect.com Passcode: porter If you cannot find an organization to accept non-laundered bedding, your local animal shelter or Humane Society will typically accept this type of donation. Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 –4– III. General Information: PROPERTY INFORMATION Address: 8787 Reeder Road Overland Park, KS 66214 Phone: (913) 888-8440 Fax: (913) 895-2777 General Description • • • • • • • This 8-story, interior corridor hotel was originally constructed in 1973, with the Guest Suites wing (3-story) building originally built in 1987 – The Guestroom Towers has Commercial space on the entire first floor with an indoor/outdoor pool and Courtyard to the right of hotel, with Guestrooms starting on the 2nd Floor. The Guest Suites building expands beyond the hotel, to the right of Towers that is an all Guest Suites wing. Architectural style is similar to current Holiday Inn prototype, with modified addition of Guest Suites. A ‘Green Mill’ restaurant is located to the Left of main entrance, and Front Desk area, with a separate entrance for restaurant and hotel guests. Hotel is 100% non-smoking. Current Owner, acquired hotel in 2001-02. The exterior finishes consist of Concrete and Steel, and the 3-story Guest Suites wing is wood frame construction. Flat roof with EPDM material is on the main towers and Guest Suite building, with standing seam roofing at auxiliary entrances in back of hotel building. Heavy roofline cornice details are at the perimeter of both building structures. The following Guestrooms were inspected in preparation of this report: 233-ADA King Suite, 336-Double/ Double-1BR Suite, 515-King ADA, 600-Std. Double, 605-Std. King w/sofa (new carpet). The hotel is convenient to interstate I-35, retail and shopping districts, businesses, downtown Kansas City. This hotel’s primary customer base is (i.e., 60% business & 40% leisure). Market competitors include: Crowne Plaza, Hampton Inn (2), and Radisson. The property will require renovation to update its appearance and meet current Brand Positioning, Hallmarks & Standards. Specific renovation requirements are described in the body of the following report. Franchisee is required to repair or replace all items and finishes in the hotel that may be damaged during the course of the renovation. Ensure all areas of the hotel are in new condition upon completion of the PIP. Hotel Specifics Interior Corridor: Year Built: Parking Spaces: # of Elevators: 351 3 Guestrooms: Indoor Pool: X 1973/ 1987 X Outdoor Pool: # of Sets of Public Restrooms: 4 # of Original of Rooms # of 1st Addition: Total Rooms No. of Rooms 143 48 191 # of King Rooms # of Dbl/Dbl # of Suites No. of Rooms 99 44 48 Room Types: X Year Built 1973 1987 2009 Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 –5– Exterior Corridor: Highest Story: n/a 8 Max. Pool Depth: 5’ft. # of Vending Areas: 11 # of ADA (w/ Roll-in shower) 6 (incl. 2 Roll-ins) Restaurant Green Mill Restaurant # of seats 120+ Lounge Green Mill Lounge # of seats 40+ Meeting / Banquet Room Meeting / Banquet Room Meeting / Banquet Room Meeting / Banquet Room Meeting / Banquet Room Meeting / Banquet Room Meeting / Banquet Room Grand Ballroom (Kansas) Shawnee 1, 2, 3 Douglas 1, 2, 3 Sunset Ballroom (1, 2, 3,) 8th Floor Wyandotte Boardroom Johnson Boardroom Pre-Function # of seats # of seats # of seats # of seats # of seats # of seats # of seats 325 175 90 350 12 14 50 Add’l Information: Fitness Room Guest Laundry Business Center Gift Shop Game Room Employee Restrooms Employee Break Room Emergency Back-up Generator HVAC Systems: Commercial Area Guestroom Building Yes Yes Yes Yes Yes Yes Yes Yes X X X X X No No No No No No No No X X X (2/4 pipe; thru-wall or split system) Central Central-Towers Building; PTACs in Suites Building Fire Safety Systems: Hardwire Smoke Commercial Area Guestrooms Guestroom Corridors Commercial Area Guestrooms Guestroom Corridors Sprinkler System Recent Renovations that may remain: Exterior: Lobby/Entrance/Front Desk: Restaurant / Lounge: Public Restrooms: Meeting Rooms: Guestrooms & Baths: Miscellaneous Areas: Year(s) 2008 2001-02 2007 yes yes yes yes yes yes X X X no no no no no no X X X Scope of Work Repainting Tower Building, recently finishing end caps. New exterior building at 3-sides (Front/Sides) with acquisition, new storefront windows at entrance. Guestroom Carpet-35-40 rooms in Towers. Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 –6– A. ADA (AMERICANS WITH DISABILITIES ACT) See also Federal Register/ Vol. 56, No. 144 (7-26-1991), Rules and Regulations - Appendix A to part 36. ADA Accessibility Guidelines for Buildings and Facilities (ADAAG). See U.S. Dept. of Justice web site: www.usdoj.gov/crt/ada The following ADA deficiencies were noted during the PIP Inspection. Other deficiencies may exist. Full ADA compliance is a responsibility of the Owner. Refer to ADA federal Register for references to these requirements. 1. Exterior ADA requirements: Not Applicable 2. Commercial Area ADA requirements: a) Existing Front desk does not have a lowered ADA section, which is required per current brand standards. Provide and ensure that a new lowered ADA section (2’-10” AFF, max.), meets all requirements of the ADA guidelines, per current brand standards. b) Existing public restrooms at the Lobby area are sized too small and do not meet minimum requirements for accessible door openings and required ADA stalls, per ADA guidelines. Provide new door openings and ADA stalls, per current brand standards. or call: 202 / 514-0301 ADA Questions? Please email questions to: gil.hardwick@ihg.com Go to www.access-board.gov for proposed changes to the ADA that will likely affect the design of your hotel, if enacted. *Please refer to the milestone timetable for completion of ADA deficiencies. These requirements must be completed by each areas specific milestone date. c) It was noted that the men’s and women’s public restroom at Lobby area, does not provide fully ADA compliant stall in each restroom. Reconfigure the restroom as needed to meet current ADA requirements, or provide new unisex restroom adjacent to the public restrooms that are ADA compliant. d) At existing Sauna, the small entry door (measures approximately 24”inches wide, which does not meet ADA guidelines and finishes, are worn and dated. Remove entire Sauna and provide with new, to meet current ADA guidelines and IHG Brand Standards. Owner may also remove sauna altogether. e) It was noted that the elevator control buttons are not ADAcompliant and must be reconfigured, where necessary, to be within accessible reach – no more than 48”AFF. f) Replace all existing ‘knob’ type door hardware throughout entire areas of hotel property; including back of house areas, public restrooms, accessible guestrooms, guest baths, and may not be limited to these areas, and provide with new lever style door hardware, per ADA guidelines. 3. Guest Room Area requirements: g) The existing hotel has _6_ ADA designated and equipped guestrooms of which _2_ has a roll-in shower facility. The existing hotel has __0_ guestrooms designated and equipped for the hearing impaired. However, provides two (2) kits for hearing impaired. h) Hotels such as this, with __191_ guestrooms are required to have _8__ total ADA designated and equipped rooms of which Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 –7– _2_ is required to have roll-in shower facility and _6_ rooms designated and equipped for the hearing impaired. i) Federal Guidelines and HHFI require that based on the information listed in items # 1 and # 2, this hotel will be required to add: _2_ ADA designated and equipped rooms, __0_ rooms with designated and equipped roll-in shower unit(s). Guestrooms must be distributed among the various available room types (currently missing Double/Double-ADA room types). In new accessible rooms, provide all ADA required items, per current ADA guidelines, and must comply with current IHG Brand Standards. Check Federal Guidelines for specific requirements. j) Provide (6) additional non-accessible guestrooms that are designated as hearing impaired, per the requirements of item #2 noted above. These rooms to be equipped with fire alarm with visual strobe in sleeping and bathroom areas, smoke detector with visual strobe in the sleeping area, and hard-wired pushbutton doorbells with visual strobe. The existing ADA guestrooms were noted with the following ADA deficiencies: (Other deficiencies may exist; refer to Federal Guidelines for additional specific requirements.) k) In room #233-ADA-King Roll-In, it is currently missing a fire alarm with strobe device in Guestroom and Guest bath areas. Provide and ensure a new fire alarm (connected to the panel) with visual strobe and horn indicator in both the sleeping area and the bathroom areas (and living areas as well if two room suite) of all accessible and hearing impaired guestrooms, per ADA requirements. l) In room #233-ADA-King Roll-In, is currently missing a hardwired smoke detector with strobe device in Guestroom and Guest bath areas. Provide and ensure new single-station smoke detectors, which are equipped with a visual strobe indicator, are located in all accessible and hearing-impaired rooms, per ADA requirements. m) In room #233-ADA-King Roll-in, the one bedroom door is an existing sliding pocket door. At all accessible guestrooms and guest baths, at sliding pocket doors provide door hardware that can be grasped with one hand and does not require tight grasping, tight pinching, or twisting of the wrist to operate, per ADA guidelines. n) Existing signage is dated and non-compliant. Provide new branded ‘way-finding’ interior signage with ADA symbol on room number signage at entrance door of the accessible guestrooms. o) Provide new push-button doorbell/alarm device (currently missing) at all accessible and hearing-impaired guestroom entrance doors. Provide and ensure an on/off switch (push button/rocker switch) is installed at inside of guest entrance Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 –8– door. p) Existing door latch is mounted too high. Relocate door latch guard that is within ADA reach – no more than 48” AFF, per ADA guidelines. Repair, patch and refinish doors and door frames where damaged, to bring to new condition. q) Replace existing fire evacuation maps, and provide new lowered ADA compliant fire evacuation maps at all accessible guest entry doors, locate between door viewers. r) In all accessible rooms, provide new wall-mounted, digital remote control thermostats (currently missing), within ADA reach – no more than 48” inches above finished floor (A.F.F.), per ADA guidelines, and IHG current brand standards. s) Existing connecting doors measure 24”inches wide, which are non-compliant, per current brand standards. Replace existing opening and provide new 32”inch min. wide opening, for new connecting doors. Provide new door lever hardware, back plates at back side of doors, thumb-turn style deadbolt (with 1”inch protruding lock), and dummy lever (non-operational) door hardware, per current IHG brand standards and ADA guidelines. t) In all accessible rooms, where space is limited, remove any existing ottomans, as necessary in order to provide a 5’ clear turning radius in bedroom area, per ADA guidelines. u) Replace existing closet shelving and provide new built-in wall to wall laminated shelf and 1 ½” dia. chrome rod, with wooden hangars, installed within ADA reach – no more than 48” inches A.F.F.,. v) Provide new guestroom lighting package, which is equipped with push-button or push-through switches, so lamps are able to be operated with a closed-fist, per ADA requirements. Guest Baths w) A permanent-style ‘Versa-Bath’ (www.versabath.com) tub seat, or similar must be provided at all accessible guest baths, in order to comply with ADA requirements. A typical portable tub seat is not acceptable. Submit to Plan Review for approval. x) Replace all existing toilet fixtures due to non-compliant condition. Toilet seat extensions are not permitted. Install a new ADA height compliant toilet fixture in all guest baths, which the seat is 17”-19” above the floor. y) Replace existing wall hung sinks, where it occurs in ADA guest baths. Provide new ADA accessible vanities in all ADA guest baths and to match all guest bath vanities in typical Guestrooms, provide drain-pipe insulation, as needed, per ADA requirements. z) Remove wall-mounted tissue dispenser at vanity and Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 –9– incorporate in vanity apron, or locate on vanity sink top. aa) Provide new wall-mounted fold-down shower seat at roll-in showers, which meets minimum ADA requirements. bb) Provide and ensure proper quantity and location of code required grab bars are located at toilet and in shower/tub enclosures, per ADA requirements. cc) At all existing ADA guest baths, relocate vanity mirrors so that bottom edge of mirrored surface is no more than 40” AFF. In ADA roll-in shower guest bath, rotate mirror, to install new framed mirror in vertical position, to avoid mirror over portion of toilet fixture. Refer to prototype drawings for further details. Submit required Plans/Materials to the HHFI Design & Plan Review Department. *Although specifically listed in this section of the PIP (Section A) as a convenience, all ADA Requirements noted above must be completed in conjunction with the PIP scope of work requirements in Section D (Exterior), Sections E - L (Commercial Areas) and Sections M - P (Guestroom Areas), and by those Exterior, Commercial Area and Guestroom Area PIP milestone dates. B. Canadian Accessibility Requirements: Canadian properties must ensure their hotels are compliant with Access Canada Level IV, Local Codes and Ordinances regarding accessibility and HHFI requirements for Travelers with Disabilities. Not Applicable. Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 10 – C. LIFE SAFETY 1. Exterior Life Safety requirements: Not Applicable. Governing Standards/Codes HHFI Life Safety Standards may be more stringent than local, state or national code requirements and shall take precedence over any codes or standards that are less stringent. 2. Commercial Area requirements: Refer to Standards Manual for additional requirements. Life Safety Questions? Please contact: Loss Prevention Department 770 / 604-2665 lossprevention@ihg.com a) Smoke Detectors: It was noted that several commercial areas are missing smoke detectors in Lobby, Meeting rooms, PreFunction areas, Restaurant, Business Center, Public restrooms, Fitness Center, Administrative/Work areas, Guest Corridors, and Guest Laundry, but may not be limited to these areas. UL/FM approved, zone controlled smoke detectors or heat-rise detectors, tied to fire panel at Front Desk location, are required in all commercial, employees and back of house areas, guest corridors and guestrooms, storage rooms (more than 150sf). Provide new hard-wired smoke detectors, where missing. *Please refer to the milestone timetable for completion of Life Safety deficiencies. These requirements must be completed by each areas specific milestone date. b) Fire Alarms: Currently, fire alarm devices are missing in the Business Center, Guest Laundry, and Kitchen, but may not be limited to these areas. A hardwired fire alarm with visual strobe and audible device is required in all commercial, employees, back of house areas, and guest corridors. Provide new fire alarms with strobe/horn device, where missing. c) Emergency Lighting: Currently, emergency lighting is missing in the Elevator Lobbies, Housekeeping/Laundry area and Guest Laundry, but may not be limited to these areas. Emergency Lighting must be tied to fire panel and is required in all commercial, employees, back of house areas, and guest corridors. Provide new emergency lighting, where missing. d) Continuous Lighting: Continuous lighting is required in all Public areas where a guest would occupy a space behind closed doors. Provide and/or ensure continuous lighting is located in all commercial guest occupied areas, including all Public Restrooms, Fitness Center, Pool area, Business Center, Guest Laundry, Vending areas, but may not be limited to these areas, in order to comply with Brand Standards. Either provide a keyed-switch or new motion sensor (cannot be manipulated/ overridden), so that the room illuminates upon guest entry. e) Panic bar hardware: Currently panic bars are missing at interior stairwells. Provide and ensure all exit doors (including corridor/stair and exterior) with panic hardware. Lever style may be permissible; however, must be approved by IHG Loss Prevention. f) Manual Pull-Stations: In the Restaurant area, back auxiliary entrance near the Suites wing, a fire alarm manual pull-station is currently missing, but may not be limited to these areas. Manual fire alarm pull stations are required at each exit to fresh air, at each stairwell entrance and within 15 ft. of the registration desk. Provide new fire alarm pull stations at all exit doors, where missing. g) Sprinkler System: Provide full sprinkler system in all areas of Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 11 – hotel in the Tower Building, when 7 stories or higher, as required. It is noted several commercial spaces is also missing sprinkler system. Provide as required per current IHG Life Safety requirements and Brand Standards. h) Emergency Generator: It was noted during the visit that the hotel is equipped with an emergency generator (installed September, 2008), per Joe Maitrejean. Provide and ensure that all public areas, stairwells, elevators, employee areas (offices, break rooms, restrooms), equipment rooms, corridors (public or service), and storage areas over 150sf, are equipped with light fixtures connected to the emergency generator, or provide additional emergency lighting to meet brand standards. Generator wiring diagram to be reviewed at next property visit for compliance. i) Provide and ensure all miscellaneous items, décor accessories, stored items are clear and away from all IHG Life Safety items, including but may not be limited to emergency lighting, fire alarms, smoke detectors and sprinkler heads, for proper visual and audible cueing and operation of Life Safety equipment. j) In Lobby, at fireplace a carbon monoxide detector is missing. Provide new hardwired carbon monoxide detector at all fireplaces, containing gas-fired equipment, as required by IHG carbon monoxide detector standards. Refer to Standards Manual for additional requirements. Pool/Fitness k) Drain Covers: All pool main drain covers are required to conform to the ASME/ANSI Standard. Provide and ensure existing drains and covers meet current IHG Life Safety requirements. Owner must provide a certification letter by third party with approved installation of required life safety items, per current IHG Life Safety requirements and brand standards. Refer to current Standards Manual for further information. l) At Indoor Pool area, provide an Exit Light above the exit door (currently missing) at all exit door locations. m) At all Pool areas, provide and ensure (2) life-safety devices (currently missing one) that are U.S. Coast Guard-approved, along with rope that is 1.5 times the width of the swimming pool, per Standards. n) One (1) life hook must be visible and readily available (currently missing at outdoor pool) at all pools. Provide as necessary, per current Brand Standards. o) Replace existing (due to distance from whirlpool area) and provide new labeled emergency shut-off for the whirlpool which is accessible to the guest, located within 10ft. from the whirlpool edge and within ADA reach – no more than Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 12 – 48”inches ht. A.F.F. p) Provide additional tiled depth markers to meet brand/life safety standards; tiled depth markers must be provided in both feet and meters along with the international “no diving” symbol along the top of the pool and whirlpool, and tiled depth markers in feet along with the ‘no diving’ symbol tile along the inside edge of the pool and whirlpool (currently missing). Provide as required per IHG Life Safety requirements. q) Provide new ‘Use at your own risk’, ‘Hours of Operation’, and ‘How to safely use each piece of equipment’ sign in the pool and fitness room (currently missing), as required per IHG Brand Standards. r) Provide and ensure GFCI outlets are installed at all areas located near a water source (i.e. pool/spa, fitness center water cooler). Sauna s) At existing Sauna, contains no Fire & Life safety items, per current brand standards, and finishes are worn and dated. Remove entire Sauna and provide with new, per current IHG Life Safety requirements and Brand Standards, or remove sauna altogether. Stairs t) Remove all existing fire alarm with visual strobe device at each interior stairwell, to prevent disorientation for any guest or employee from exiting properly, as required by IHG life safety standards. If State or Local codes require, provide written letter from such jurisdiction, for confirmation and submit waiver request form to Loss Prevention department. u) At roof top Stairwell (North), there is an existing step down to stairwell landing, which does not meet ADA requirements. Provide means of egress for all accessible hotel guests, per current ADA requirements. Back of House v) Provide and ensure the required signage and safety equipment is provided and properly mounted in the housekeeping area and/or the maintenance shop. w) Provide and ensure electrical outlets for the kitchen, public restrooms, vending areas, pool/spa area, and guest bathrooms are GFI protected. x) Provide and ensure all vertical shafts, such as, laundry chutes (currently missing sprinkler) are fully-sprinklered, per current state and local codes, and meet IHG brand standards. y) Provide and ensure wall-mounted Fire Extinguishers and First Aid Kits are installed at the front desk, maintenance/ engineering offices, and housekeeping/laundry areas. Fire Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 13 – extinguisher and first aid kits must be mounted in a visible location that is easily accessible to staff. z) Provide and ensure ample anti-flammable cabinets in maintenance areas or other storage area, is located in hotel property (or out building) for storage of solvents, chemicals and other combustible/flammable material, as required per current IHG Life Safety requirements. 3. Guest Room Area requirements: aa) It is noted that some guestroom windows are equipped with limited devices, which stops wider than the opening permitted by IHG life safety standards. These stops must be relocated so that the windows open no more than 4”inches, per brand standards. bb) Replace existing fire evacuation maps with new fire evacuation maps showing escape plans, to match new branded ‘wayfinding’ interior signage package used throughout hotel property. Locate on back of all guestroom doors. Ensure ADA rooms are lowered within ADA reach – between door viewers. cc) Replace existing smoke seal gasket insulating strips at Guest entry doors, and provide new sound stripping and smoke seal gaskets, at all connecting doors, per current IHG Life Safety requirements and Brand standards. Guest baths: dd) Existing guest bath door openings measure approximately 24” inches wide, which is non-compliant per current brand standards, and does not meet ADA requirements. Provide new door openings to be a minimum opening of 32”inches wide, per current brand standards. ee) Provide new 24” vertical balance bars (currently missing) in all guest bathrooms, mounted at 30” AFF (bottom of grab bar), at entry wall (preferably at faucet end/ or plumbing wall) of all guest baths, capable of withstanding 250 lbs. of force, per Brand Standards. Submit required Plans/Materials to the HHFI Design & Plan Review Department. *Although specifically listed in this section of the PIP (Section A) as a convenience, all Life Safety Requirements noted above must be completed in conjunction with the PIP scope of work requirements in Section D (Exterior), Sections E - L (Commercial Areas) and Sections M - P (Guestroom Areas), and by those Exterior, Commercial Area and Guestroom Area PIP milestone dates. Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 14 – Exterior All exterior PIP scope of work related ADA, Canadian Accessibility and Life Safety requirements as noted in Sections A or B and C of this document must be completed in conjunction with the Exterior requirements listed below and by the Exterior PIP milestone date. D. EXTERIOR For any questions regarding exterior signage, please contact: A. Sign Management Consultants 615 / 238-3730 holidayinn@signmgmt.co m B. Scott Ross 770 / 604-5917 scott.ross@ihg.com New Brand signage has been created and must be installed in conjunction with implementation of this PIP. However, the new sign will not be allowed to be installed until the entire PIP is completed. Required Global Brand Hallmarks – refer to the PIP Department website (as referenced on page one of this document) for additional/more specific information: ¾ Branded building up-lighting ¾ Branded Porte-cochere column lighting ¾ Branded Music under the Porte-cochere ¾ Branded entry planters (5) with regional landscaping, plus (1) trash container, plus (1) bench, plus (1) ash receptacle ¾ Branded walk-off mat ¾ Branded entry door graphics Refer to the “2009 Design & Benchmark Inspiration” presentation for the Holiday Inn brand for reference, which gives a clear indication of the design direction of the Holiday Inn Brand and the intent of the PIP exterior requirements. http://www.ihgdigitallibrary.com/slideShows.ihg?xid=10&property=2 2797&project=5355&album=16944 Porte-cochere: 1. Remove existing gabled roof at front façade of porte-cochere to be more in line with current design direction and brand prototype, to meet current brand standards. 2. At existing porte-cochere, provide new decorative column enclosures, proportionate to the porte-cochere with a new material (stack stone, brick, etc.), at the base of columns, proportionate to porte-cochere and hotel building and match with updated building finishes and paint color scheme. 3. Provide new, more modern decorative light fixtures at main entrance, for an upgraded appearance. 4. Remove all existing accessories (planters, trash receptacles, and seating) to accommodate for the new Global Hallmark items, per current brand standards. Building: Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 15 – 5. Existing Tower building was modified in 2001-2002, after acquisition of the hotel property. Recently, the tower building on three sides (excluding back of hotel building) was painted in Fall, 2008, per Joe Maitrejean. End caps of Tower building are being repaired and repainted. Provide and ensure the remaining portions of both the Tower building and Suites building are painted to meet current design direction for more brand recognition and an updated appearance, to meet current brand standards. 6. At main building façade, behind Porte-cochere, and end caps of the Tower building, provide built-up architectural detailing (EIFS, brick or stone façade) and/or accent paint color, for added visual interest at main façade, to be in line with the new brand prototype design. 7. At the back side of the Tower building, the existing windows are in poor condition. Per Joe M., new storefront windows were installed at front façade of building in 2001-2002; however, the back of hotel needs full replacement of existing windows. Provide and install new windows to match existing windows, for consistent appearance for entire hotel building. Patch, repair, and refinish; including re-caulking and resealing of all windows to bring to new condition, for upgraded appearance. 8. Provide new decorative light fixtures and additional decorative light fixtures at the perimeter of the building, for a more secure environment and upgraded appearance. Include additional lighting at the back Courtyard and Outdoor Pool area. 9. Provide new canopies and replace existing roof structures at auxiliary entrances, with new canopies or cantilevered roof, to coordinate with porte-cochere and exterior building finishes. Signage 10. Remove all existing exterior Brand signage (to include building, directional and pole signage). Replace with new ‘Holiday Inn’ signage which meets current Brand Standards. 11. New exterior brand signage will be required as a part of the Holiday Inn Brand Re-launch in conjunction with the new Holiday Inn Hallmark directives. For more information about the new brand signage, hallmarks, and compliance dates visit www.ihgmerlin.com. Site 12. Prune/weed existing landscaping/trees for a like-new appearance. Provide new abundant, colorful landscaping to infill at perimeter of building – especially at Main Entrance, in order to comply with current Brand Standards and provide an upgraded appearance, enhancing guest arrival. Include plantings in parking lot curbed areas. A variety of grass, shrubs, trees and flowers (in season), etc. which reflect the local environment must be provided. Submit proposed Landscape Plan to Plan Review for approval. Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 16 – 13. Replace all rusted/damaged doors and door hardware at the exterior of the building (rusted doors noted on east side of building) for an upgraded appearance. 14. Conceal existing Employee Break area seating, picnic tables, trash receptacles away from guest view, at side of hotel property, for an upgraded appearance. 15. At existing Outdoor Pool area is sparse and does not have an upgraded or inviting appearance for hotel guests. Provide new landscaping, with variety of grass areas, trees, bushes, full and lush plantings, with colorful appearance, rock coverings, sidewalks/ paths that encompass the outdoor pool area, for an upgraded appearance. 16. Repair and refinish existing fence and gate area (dated/worn), to bring to new condition, and/or replace with new. Submit required Plans/Materials to the HHFI Design & Plan Review Department. Commercial Areas All commercial area PIP scope of work related ADA, Canadian Accessibility and Life Safety requirements as noted in Sections A or B and C of this document must be completed in conjunction with the Commercial Area requirements listed below and by the Commercial Area PIP milestone date. E. LOBBY & REGISTRATION DESK Required Global Brand Hallmarks – refer to the PIP Department website (as referenced on page one of this document) for additional/more specific information: 1. Branded behind-the-front-desk back wall, plus 2 desktop lamps 2. Branded walk-off mat 3. Branded entry door graphics 4. Branded Music in the Lobby area - run CAT5 high speed line to music player location 5. Branded scent in Lobby area Existing lobby area and front desk finishes, FF&E are dated and in worn condition and have not been refurbished since hotel was acquired in 2001. There is also a separate Fireplace Lounge behind the main lobby seating area. Recommend opening up the space for a larger, spacious area. 1. Provide all new interior design and furniture, fixtures and equipment (FF&E) throughout the lobby, front desk, and seating areas as noted below. Refer to the ‘Design Vision Inspiration’ link for the Holiday Inn brand which gives a clear indication of the current design direction of the Holiday Inn Brand: http://www.hi-designguidelines.com/us/ 2. Remove all existing materials and finishes, including carpet, wall vinyl, ceiling finishes, decorative lighting, window treatments, Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 17 – FF&E, artwork, and décor accessories, and provide with new, more modern design finishes, materials, and FF&E, to improve a more welcoming arrival for guest experience and be in line with design direction, to meet approved design requirements, for an upgraded appearance. 3. Remove existing feature table at entrance doors to allow for more circulation. Provide new feature wall between existing columns that may be freestanding or interior wall to screen elevator doors. 4. Existing tile wainscot front desk is dated, and length of countertop does not meet minimum length of 14’-6”, with no lowered ADA section of desk. Provide a new upgraded millwork façade and new solid surface counter top (such as granite), to meet required minimum length; accommodate current equipment, and a new lowered ADA section, per current brand standards. New millwork-grade veneer/detailing finish, to match existing millwork in adjacent areas. 5. Existing millwork appears excessive in the Lobby and Front desk areas. Recommend eliminating millwork on columns at corners and chair rail height, for a simple, clean line appearance. Remove corner millwork detailing at columns, and refinish remaining existing wood trim throughout areas, to bring to new condition for an upgraded appearance. 6. Replace existing wall vinyl at front desk area with new accent wall vinyl at back wall of front desk, and coordinate with new Global Hallmark feature wall. 7. Replace damaged, cracked, stained and/or mismatched ceiling tiles, and provide new ceiling tiles to create a uniform ceiling appearance. Refinish and/or replace grid as needed to bring to like new condition. 8. Remove all existing dated directional and informational signage (to also include new professionally-designed Owner/Operator disclosure signage at Front Desk), throughout the entire building and replace with new, upgraded Holiday Inn brand ‘way-finding’ interior signage package, in order to comply with current Brand Standards (and logos). 9. Remove existing abandoned plastic laminate telephone carols in lobby corridor. Replace with an upgraded built-in solid surface counter area, and provide a new house phone, that is switched directly to Front Desk, and no access to guest rooms. A minimum of house phone is required in the Lobby area. 10. Extend all finish upgrades in Lobby & Front Desk areas into ground level Pre-function, Elevator Lobby and Vending areas. 11. Remove all brochure racks, ATM, newspaper/magazine machines, and skirted tables from the Lobby area, and relocate to a less unobtrusive location, away from immediate guest view. 12. Provide lockable storage closet for luggage storage of hotel Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 18 – guests, at or near front desk area, per brand requirements. Submit required Plans/Materials to the HHFI Design & Plan Review Department. F. ATRIUM/HOLIDOME Not Applicable. Please go to www.arvo.com/supplier/index.pdf for the Holidome Resource Guide for qualified (but not required) vendors and products. Please contact the following for more information regarding your hotel’s eligibility. Bridget Wyke 770 / 604-2251 Bridget.wyke@ihg.com G. PUBLIC RESTROOMS Lobby Area Public Restrooms: Existing public restrooms at the Lobby area are sized too small and do not meet minimum requirements for accessible door openings and required ADA stalls, per ADA guidelines. Materials and finishes are worn and dated and will require complete removal and comprehensive renovation. 1. Remove all existing materials and finishes in men’s and women’s public restrooms and provide all new materials and finishes, per current design direction, to include new floor tile, new wall vinyl on all walls and above 48” wall tile wainscot at plumbing/fixture walls, ceiling finishes, solid surface vanity top with undermounted sink, lever faucet hardware, decorative modern framed mirror and vanity lighting, and new toilets that meet ADA requirements and current IHG brand standards. Meeting Room area Public Restrooms (back corridor area) 2. Professionally clean floor tile, replace any damaged, cracked tiles with new to match existing; rake and re-grout existing tile and base joints, for new upgraded appearance. 3. Professionally clean all walls to bring to new condition. 4. Replace all ceiling tiles with new updated, 2’x2’ft ‘tegular’ edge ceiling tiles, to bring ceiling to a consistent, and like new condition. 5. Replace plate glass mirror with new, more modern decorative framed mirror and install new modern decorative vanity light fixture, for upgraded appearance and to meet current brand standards. 6. Provide new semi-recessed (or fully recessed) combination paper towel dispenser/trash receptacle, per current standards. 7. Provide new wall mounted baby changing stations in both the Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 19 – women’s and men’s restrooms, per current brand standards. 8. Provide new decorative framed artwork and tissue holder, for upgraded appearance. Restaurant Restrooms: 9. Replace existing 2’x4’ fluorescent light fixtures with acrylic lens, with new open-cell parabolic louver lens, or recessed can downlights, for upgraded appearance. 10. Replace existing plastic laminate countertop vanity due to noncompliant condition and provide new solid surface countertop (such as granite) with an under-mount sink basin and new lever plumbing hardware. 11. Replace existing plate-glass mirror with new decorative framed mirror, and provide new updated modern decorative vanity light fixture, for an upgraded appearance. Meeting Room (Upper 8th Floor) Public Restrooms: 12. Existing wall finishes are dated and worn condition. Replace and provide new wall vinyl on all walls and provide new 48” inch height wainscot wall tile at plumbing/fixture walls, per current brand standards. 13. Replace existing 2’x4’ fluorescent light fixtures with acrylic lens, with new open-cell parabolic louver lens, or recessed can downlights, for upgraded appearance. 14. Replace existing vanity light fixture, due to dated condition and provide a new updated modern decorative vanity light fixture, for an upgraded appearance. Submit required Plans/Materials to the HHFI Design & Plan Review Department. H. RESTAURANT / KITCHEN All Holiday Inn Hotels must provide the Best for Breakfast and Room Service Right OnTime Programs. Refer to Standards for specific details. Holiday Inn offers two F&B concepts to qualifying hotels; Kem’s Restaurant and The Sporting News Grill. For more information regarding your hotel’s eligibility: Kem’s Restaurant Please contact Christopher Culp Christopher.culp@ihg.com The Sporting News Grill The following are items are needed to successfully support the Holiday Inn food and beverage program: • Approximately 900 sq ft minimum available for kitchen and accessible storage. • Separate service corridor for access to function rooms to kitchen. • Dining room large enough to accommodate minimum 40% of room count for seating. • Existing or ability to install induction hood for length of 20 feet. • Separate egress from kitchen that does not use public space used for deliveries and trash disposal. • Ability to include all service elements needed in kitchen in one location. • Adequate space in back of house to accommodate separate service station for room service, preferably with access to service elevator. • Kitchen and restaurant dining room in very close proximity to each other Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 20 – Please contact Sue Morgan Sue.morgan@ihg.com • Adequate plumbing in kitchen area for floor drains. • Existing walk in cooler and freezer or available room to install both of the units. Currently, the hotel property has a Green Mill restaurant accessible to the left of Lobby and Pre-function areas, and also has a separate exterior entrance for outside hotel guests. 1. Refinish existing millwork to bring to new condition. 2. Professionally clean all floors, wall finishes to bring to new condition. Kitchen 3. Replace all existing damaged, cracked floor tiles with new to match existing and/or replace all floor tiles. Rake and re-grout tile and base joints to bring to new condition. Provide new floor tile (to match existing) at the back double exit doors, leading to trash/loading area. 4. In Kitchen, existing lighting is poor at back trash/loading dock area. Provide new fluorescent light fixtures to meet proper light levels, per current brand standards. Provide lens covers at open fluorescent tube light fixtures in main kitchen area. 5. Patch, repair and repaint all existing painted surfaces throughout, including walls and ceiling finishes, doors, door frames and window frames, to bring to new condition and/or replace with new. Include back exit double doors that are in poor condition. 6. Existing 2’x2’ft. acoustical ceiling tiles in back area of Kitchen are dirty and in poor condition. Replace and provide new 2’x2’ ceiling tiles with a ‘tegular’ edge. Ceilings are to have a consistent color and finish throughout. 7. Patch, repair, and refinish existing HVAC ducts, grilles at kitchen food preparation areas, so that exhaust/supply air does not blow directly into space. Submit required Plans/Materials to the HHFI Design & Plan Review Department. I. LOUNGE There is an existing Lounge in the Green Mill restaurant area. 1. Repair and refinish all existing millwork to bring to new condition. 2. Professionally clean all floors, wall finishes to bring to new condition. 3. Clean, polish existing brass rail at the bar area to bring to new condition. 4. Replace existing banquette seating upholstery at back and seat with new more modern fabric at back upholstery, and vinyl seat (matte finish), at seat, per current design requirements. Submit required Plans/Materials to the HHFI Design & Plan Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 21 – Review Department. J. MEETING ROOMS There is a Ballroom on the 1st Floor off of the Lobby area with adjacent Pre-function space, Break out Meeting Rooms at the back area of hotel, near Corridor Suites wing, and another Ballroom and Meeting spaces on the 8th Floor. Pre-Function area: 1. Remove existing wrought iron fence due to dated and noncompliant condition. Provide new partition walls, or may area remain open with new, more modern FF&E package to provide separate seating areas. Provide new FF&E furniture plan layout, indicating various, soft seating areas with occasional tables, table lamps, for business use. 2. Replace existing decorative pendant light fixtures and/or wall sconces, and provide new, more modern decorative light fixtures. Ensure light fixtures are installed proportionate to ceiling height and clear a minimum of 8’0”ft. ceiling height. 3. Replace and provide new more modern decorative framed artwork, per current design requirements for an upgraded appearance. Kansas Ballroom and Shawnee I, II, III (1st Floor): 4. Provide a reverse entry door viewer so that the space can be viewed from the corridor as required by brand standards. 5. Patch, refinish, and/or replace all millwork and doors to bring to new condition. 6. Existing traditional patterned carpet is dated; however, in fair condition. Replace carpet within 24 months, or as directed by your IHG Quality Department representative, whichever is sooner. At time of replacement, provide new more modern, large scale patterned carpet, per current design requirements, for an upgraded appearance. 7. Existing wall vinyl on walls is in fair condition and wall vinyl on partition walls are in poor condition. Replace and provide new wall vinyl, within 24 months, or as directed by your IHG Quality Department representative, whichever is sooner. At time of replacement, provide new wall vinyl at all walls, and ensure partition walls match or coordinate with new wall finishes, for a consistent, upgraded appearance. 8. Existing wall border at ceiling line is no longer permitted per brand standards. Remove existing wall border, and replace with new millwork or accent paint color. 9. Existing ceilings consist of 2’x2’ acoustical ceiling tiles. Replace and provide new multi-plane ceiling design, and provide new ceiling tiles, for an upgraded ceiling appearance. Replace existing decorative pendant lighting and wall sconces, with new more modern decorative light fixtures. Provide and ensure dimmer Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 22 – switches are installed in Ballroom and all Meeting spaces. Submit a reflected ceiling plan to IHG Plan Review department for their review and approval. 10. Per owner, the existing portable dance floor is approximately 8years old. Replace and provide a new wood/parquet dance floor, in the Ballroom, as needed, to meet current brand standards. 11. Ensure that one single-line house phone, two additional phone jacks, and a cable connection are provided, per brand standards. 12. Replace existing mismatched controls, switches and electrical plates and provide with new updated controls, for an upgraded appearance. Douglas I, II: (Back Meeting spaces – 1st Floor) 13. Provide a reverse entry door viewer at each door, so that the space can be viewed from the corridor, as required by brand standards. 14. Patch, refinish, and/or replace all millwork and doors and door frames, to bring to new condition. Provide new lever hardware for each door, per current brand standards. 15. Existing traditional patterned carpet is dated; however, in fair condition. Replace carpet within 24 months, or as directed by your IHG Quality Department representative, whichever is sooner. At time of replacement, provide new more modern, large scale patterned carpet, per current design requirements, for an upgraded appearance. 16. Existing wall border at chair rail, as no longer permitted per current brand standards. Remove existing wall border, and replace with new millwork or an accent paint color, for an upgraded appearance. 17. Existing wall vinyl on walls is in fair condition and wall vinyl on partition walls are in poor condition. Replace and provide new wall vinyl, within 24 months, or as directed by your IHG Quality Department representative, whichever is sooner. At time of replacement, provide new wall vinyl at all walls, and ensure partition walls match or coordinate with new wall finishes, for a consistent, upgraded appearance. 18. Existing traditional window treatments are dated; however, in fair condition. Replace window treatments within 24 months, or as directed by your IHG Quality Department representative, whichever is sooner. At time of replacement, provide new, more modern window treatments (fixed decorative side panels, sheers, and coordinating valance) with black out capability, per current design requirements, for an updated appearance. 19. Ensure that one single-line house phone, two additional phone jacks, and a cable connection are provided per Break out meeting space, per brand standards. 20. Replace existing mismatched controls, switches and electrical plates and provide with new updated controls, for an upgraded Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 23 – appearance. Sunset Ballroom: (8th Floor) 21. Patch, refinish, and/or replace all millwork and doors to bring to new condition. 22. Existing traditional patterned carpet is dated; however, in fair condition. Replace carpet within 24 months, or as directed by your IHG Quality Department representative, whichever is sooner. At time of replacement, provide new more modern, large scale patterned carpet, per current design requirements, for an upgraded appearance. 23. Existing wall vinyl on walls is in fair condition and wall vinyl on partition walls are in poor condition. Replace and provide new wall vinyl, within 24 months, or as directed by your IHG Quality Department representative, whichever is sooner. At time of replacement, provide new wall vinyl at all walls, and ensure partition walls match or coordinate with new wall finishes, for a consistent, upgraded appearance. 24. Existing ceilings consist of 2’x2’ acoustical ceiling tiles. Replace and provide new multi-plane ceiling design, such as soffits and tray ceilings, provide new ceiling tiles, for an upgraded and consistent ceiling appearance. Provide new decorative pendant lighting and/or wall sconces, with new more modern decorative light fixtures. Provide and ensure dimmer switches are installed at portion of recessed lighting or new decorative light fixtures. Submit a reflected ceiling plan to IHG Plan Review department for their review and approval. 25. Existing windows are in worn condition, with clouded glass, chipping, peeling, and damaged/broken glass in some areas. Provide new storefront windows, to match recently replaced windows on other three sides of building, for a consistent, upgraded appearance. Provide and ensure windows are fully caulked and sealed. 26. Existing traditional window treatments are dated and worn condition. Replace and provide new, more modern window treatments (fixed decorative side panels, sheers, and coordinating valance) with black out capability, per current design requirements, for an updated appearance. 27. Provide and ensure that one single-line house phone, two additional phone jacks, and a cable connection are provided, per current brand standards. 28. Replace existing mismatched controls, switches and electrical plates and provide new updated controls, for an upgraded appearance. Submit required Plans/Materials to the HHFI Design & Plan Review Department. K. BUSINESS CENTER Currently the property has an enclosed business center located to the Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 24 – (Optional) left of main lobby area. As discussed, this space may be better suited for a Sundry/Gift shop area, and a new Business Center relocated near back Fireplace Lounge or within Lobby area. 1. If a new Business Center is relocated, provide new wall to wall, built-in millwork with hard surface (granite) countertops, with all finishes to coordinate with lobby or adjacent areas. Include two ergonomic desk chairs – no free-standing ‘computer-style’ desks permitted. Provide outlet receptacles at counter height, above backsplash for convenience to hotel guests. 2. Provide one computer station, and one work station for laptop use, one piece of equipment (printer, copier, fax machine), for guest use, per current brand standards. 3. Provide millwork item for storage cabinet (base and/or upper) for storage of office supplies, to conceal from guest view. 4. Provide and ensure one house phone is located within Business Center and tied into Front Desk, for guest use, per current brand standards. Include phone number for guest service and assistance. Submit required Plans/Materials to the HHFI Design & Plan Review Department. L. FITNESS CENTER Existing Fitness Center was recently updated with all new finishes, equipment, including new floor, wall, ceiling finishes, flat panel televisions, equipment and accessories, per owner. 1. Existing windows are sliding glass doors that open to Courtyard and across from the Pool area. The sliding doors need to be operable, or if fixed windows will replace doors; then replace existing doors and provide new windows (to match existing adjacent windows), per current brand standards. 2. Provide and install new, upgraded window treatments for either existing sliding doors, or new window application, per approved design requirements and brand standards. Submit required Plans/Materials to the HHFI Design & Plan Review Department. M. POOL AREA / GAME ROOM Existing pools with a single drain must be equipped with a secondary safety system. Approved systems include: Safety Vacuum Release System (SVRS), suction-limiting vent system, gravity drainage system or automatic pump shutoff system. All drains must be equipped Existing Pool area has both an indoor/outdoor pool (enclosed) and another outdoor pool in Courtyard area. It appears the indoor pool was originally an outdoor pool, with a new roof, partition window walls, and conduit wiring were installed at later date, to provide an enclosed pool area during winter months. However, existing partition window walls open up during the summer season. Overall, the indoor pool is dated and in poor condition that will require a comprehensive renovation, for an upgraded appearance and to meet current IHG Brand Standards. 1. Owner also has option to remove the entire enclosure structure to create an entire Outdoor Pool area, as originally designed. All exposed exterior wall finishes at building must be patched, repaired, and refinished to match new Exterior finishes, and color Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 25 – with ANSI/ASME A112.19.82007 approved anti-entrapment drain covers. Drains 18” x 23” (46 cm x 58 cm) or larger are exempt. scheme. Provide new roofline elements to coordinate and/or match newly replaced cornice detailing similar to other 3 sides of building. Owner to confirm with IHG PIP/Plan department, as to which type of pool area they will maintain. 2. Replace existing wooden (barn looking) walls and cut-out windows, partition window walls; and provide new upgraded partition window wall system that are in good working order and new upgraded walls 3. Replace existing pebble stone pool deck with new decorative pool deck surface (stamped concrete, decorative large scale non-slip tiles, or decorative synthetic topping), to meet current design requirements and for an upgraded appearance. 4. Conceal all exposed conduit/electrical wiring and plumbing pipes at walls and ceiling, to conceal from hotel guest view, per current brand standards. 5. Replace existing pool deck furniture due to worn/dated, noncompliant condition with new upgraded furniture, per approved design requirements and current Brand Standards. Provide new painted metal-style with mesh fabric seating (or similar) and coordinating tables, for an upgraded appearance. 6. Remove any signs of rust from all metal finishes- refinish/paint for a like-new appearance, and/or replace. 7. Refinish all existing vent covers/louvers and dated/damaged fixtures, cover plates, etc. throughout the pool area for a clean, like-new appearance. 8. Provide new, upgraded window treatments at interior window walls (Corridor side), for privacy of hotel guests using pool area. 9. Replace and provide a new house phone which rings directly to the front desk. Locate within ADA reach – no more than 48”inches A.F.F. 10. Provide all new branded ‘way-finding’ interior signage package, per current brand standards. 11. Relocate vending machines to designated indoor Vending area. 12. Provide new, upgraded towel shelf and hamper (no plastic), for an upgraded appearance. Replace trash can with new decorative trash can to coordinate with new hamper/shelf. 13. Remove all existing planters, dead foliage, and provide with new decorative planters, live foliage that is lush and full, including colorful plantings. Outdoor Pool: 14. Replace existing pool deck furniture due to worn/dated, noncompliant condition with new upgraded furniture, per approved design requirements and current brand standards. Provide new painted metal-style with mesh fabric seating (or similar) and coordinating tables, for an upgraded appearance. Include colorful Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 26 – umbrellas at dining tables. 15. Remove any signs of rust from all metal finishes- refinish/paint for a like-new appearance, and/or replace. 16. Replace and provide a new house phone which rings directly to the front desk. Locate within ADA reach – no more than 48”inches A.F.F. 17. Provide all new branded ‘way-finding’ interior signage package, per current brand standards. 18. Provide new, upgraded towel shelf and hamper (no plastic), for an upgraded appearance. Replace trash can with new decorative trash can to coordinate with new hamper/shelf. 19. Provide new decorative planters, live foliage that is lush and full, including colorful plantings. Incorporate with new landscaping at Courtyard area, noted in Section D (Exterior). Submit required Plans/Materials to the HHFI Design & Plan Review Department. N. ADMINISTRATIVE, BACK OF HOUSE, MAINTENANCE, ETC. 1. Renovate existing Administrative areas (Sales area, Work areas, Front Desk), so spaces provide a safe, clean, and uncluttered work environment. Administrative areas that are frequented by guests must be finished and appointed similar to the adjacent public areas. Provide new floor, wall finishes, and replace any damaged/stained ceiling tiles, as needed, to be consistent with existing ceiling tiles, for an updated appearance throughout. 2. Existing Sales office windows are sliding doors, and located directly across from the Indoor/Outdoor Pool area, and adjacent to existing Fitness Center. Replace existing sliding doors, with new fixed windows, to match the replaced Fitness Center windows, for consistent and upgraded appearance. 3. Provide new upgraded window treatments at Sales Office/Work area, to match new Fitness Center window treatments, for a consistent upgraded appearance. 4. Renovate area adjacent areas at either side of Front Desk to accommodate expansion for Front Desk transaction/work counter. All new finishes, to match the new Front Desk and Administrative areas. 5. Where possible, provide a new Employee Break room, with small kitchenette area, refrigerator/microwave, vending, dining table and chairs, lockers, coat/storage, time clock, bulletin board, for designated area for hotel staff. 6. Patch, repair and repaint all existing painted surfaces throughout. Remove any signs of stains, rust, or damage and bring to new condition. 7. Professionally clean all floors, HVAC grilles and ducts, to new condition, and/or replace. Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 27 – 8. In Housekeeping/Laundry areas, provide lens covers at exposed fluorescent light bulb, per IHG Life Safety requirements. Submit required Plans/Materials to the HHFI Design & Plan Review Department. Guest Room Areas All guest room area PIP scope of work related ADA, Canadian Accessibility and Life Safety requirements as noted in Sections A or B and C of this document must be completed in conjunction with the Guest Room area requirements listed below and by the Guest Room area PIP milestone date. O. GUEST CORRIDORS (Corridors, Stairwells, Elevators, Storage Closets, Vending, Guest Laundry etc.) Pre-approved, required new interior signage suppliers [only the below vendors will be approved for the HI interior signage]: 1. Hospitality Sign Company Chattanooga, TN 800 / 322-8426 2. Environmental Graphics Lawrenceville, GA 800 / 868-9147 3. Spindle Company, Inc. Chino, CA 800 / 742-5507 Pre-approved FF&E products for corridors are available at greatly leveraged prices. For further information, contact: Stephanie Stidsen 770 / 604-5443 Stephanie.stidsen@ihg.com OR Janice Perkins 770 / 604-5280 Janice.perkins@ihg.com 1. Existing traditional patterned carpet is dated; however, in fair condition. Replace carpet within 24 months, or as directed by your IHG Quality Department representative, whichever is sooner. At time of replacement, provide new more modern, large scale patterned commercial grade carpet and pad, per current design requirements and brand standards, for an upgraded appearance. 2. In Guest Corridors and Elevator Lobbies, existing wall vinyl on walls is in fair condition. Replace and provide new wall vinyl, within 24 months, or as directed by your IHG Quality Department representative, whichever is sooner. At time of replacement, provide new wall vinyl at all walls, for a consistent, upgraded appearance. Recommend providing accent vinyl at guestroom entry niches for upgraded appearance. 3. At 1st Floor Corridors, near back Meeting rooms and Pool Corridor, there is an existing wall border at ceiling line, which is no longer permitted per current brand standards. Remove all existing wall border, and replace with new millwork (crown molding), and/or replace with new wall vinyl, for updated appearance. 4. In Guest Corridors, there is an existing textured ‘popcorn’ ceiling with soffits at wall/ceiling line, which was added to conceal sprinkler/plumbing fixtures. Per brand standards, popcorn textured ceilings in Public areas, is no longer permitted. Scrape and refinish ceilings and soffits and/or furr-out ceilings/soffits, to achieve a smooth painted finish, for an upgraded appearance. 5. Replace existing signage due to dated/non-compliant condition and provide new current Holiday Inn branded ‘way-finding’ interior signage package, including directional signage, throughout the entire hotel property, as required per brand standards. Wall mount new guestroom signage numbers 60” above finished floor (A.F.F.), on the latch side of the door. Stairwells 6. Modify all existing stair handrails and/or replace to meet the following requirements: handrail must return to the wall with the proper horizontal extensions (currently non-compliant) at the top (12”) and bottom (23”) of the stair run. Horizontal pickets are no longer permitted and must be replaced, where necessary, to be Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 28 – compliant with current IHG Life Safety requirements. Provide new vertical pickets or mesh covering at all horizontal openings in stairwells; which openings must be no greater than 4”inches on center, per IHG Life Safety requirements. Elevator Lobbies/Elevator 7. Replace existing dated finishes, and provide an upgraded look to identify Elevator Lobbies on each floor, with special attention on the main level. Incorporate new flooring, accent wall vinyl, crown molding, smooth gypsum board ceilings, recessed cans and/or decorative lighting, artwork and décor accessories, for an upgraded appearance and to increase visibility for guests. 8. In all Elevators, replace existing laminate doors at Lobby elevator, existing ceilings (egg-crate not permitted), laminate wall finishes and floor finishes. Provide new updated finishes at doors, interior cab finishes, and coordinate with new public area and corridor design direction. Vending/Guest Laundry 9. Currently existing Guest Laundry is dated and in worn condition. Replace existing double doors, and provide new door with window glass (upper half), 144sf minimum glass view, and electronic key card access for hotel guest, as required per brand standards. 10. In Guest Laundry, replace storage sliding doors with upgraded doors and door hardware. 11. In Guest Laundry, replace existing folding table and bench with a new built-in folding table and upgraded support brackets, and furniture style seating or bench. 12. In Vending areas and Guest Laundry areas, replace existing vinyl composition tile (VCT) and provide new ceramic floor tile with a large scale decorative look, per current design requirements and brand standards. 13. In Vending areas, replace existing dated ice machines and provide new updated ice machines, per current brand standards. 14. Replace existing trash can with new decorative trash can (stainless steel), for an upgraded appearance. Submit required Plans/Materials to the HHFI Design & Plan Review Department. P. GUEST ROOMS Standardized Room Décor (SRD) is a mandated program for all Holiday Inn Hotels. Pre-approved SRD Packages are available at greatly leveraged prices. For further information, contact: Stephanie Stidsen 770 / 604-5443 Required Global Brand Hallmarks – refer to the PIP Department website (as referenced on page one of this document) for additional/more specific information: ¾ Branded Guest Room pillow wraps and tags (2 per bed) Existing hardgoods and softgoods are original since 2001, are dated and in worn condition, which will require comprehensive renovation work. Per owner, there were 35 guestrooms that received new carpet Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 29 – Stephanie.stidsen@ihg.com OR Janice Perkins 770 / 604-5280 Janice.perkins@ihg.com Required Brand Standards • Bed Preparation Standard • Bed Set Standard (Sealy/Serta/Simmons or equal required) • TV Standard (32” by LG is recommended) • TV Connect Box (strongly recommended to remain competitive) Q. GUEST ROOM BATHS Required Brand Standards • Holiday Inn Bath Standard - amenities tray (optional) - shower curtain - Moen showerhead - crescent-shaped shower rod - Holiday Inn Bath Collection label terry - Garden Botanika bath products Required Global Brand Hallmarks – refer to the PIP Department website (as referenced on page one of this document) for additional/more specific information: ¾ Branded shower curtains (standard size is 77” long) ¾ Branded Guest Bathroom Amenity trays (wall mount available for small vanity tops and ADA rooms) All guest bath rooms are dated and in worn condition, which will require comprehensive renovation at outside vanities, guest bathroom areas; to include new floor finishes, wall finishes, ceiling finishes, tub enclosures with wall tile, vanities, sinks, toilets, mirrors, lighting, and all faucets. There are also outside vanities that will require a complete renovation, to meet approved design requirements and current brand standards. 1. In Suites (3-story building) and standard guest baths, the existing door opening measures approximately 24”inches wide, which is non-compliant with brand standards. Provide new door opening to be at minimum of 32”inch wide door opening, which may require structural changes to guestroom or suite. 2. Provide door silencers at new bathroom door frames, per brand standards. 3. Remove existing tub area wall tile due to dated appearance (peach-colored). Replace with new ceramic tile, natural stone or synthetic cultured stone w/ (2) coordinated soap dishes w/out handles, in order to comply with current brand standards. 4. Due to dated appearance of floors, and with renovation of guest bath areas that need existing doors widened; existing floor tiles will need to be removed and replaced with new large scale, nonslip decorative floor tiles and coordinating tile base, to meet current brand standards. Include continuous floor tile and base installation at all outside vanities and in to bath area, per current design requirements and brand standards. Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 30 – 5. Remove all existing caulk and sealant between tub, tub surround, wall, ceiling and floor surfaces. Clean tub to bring to a like new condition. Install new caulk and sealant, for an upgraded appearance. 6. Remove existing wall vinyl due to dated and worn condition. Replace and provide new, more modern wall vinyl, per approved SRD design requirements and current brand standards. 7. Replace all existing outside vanities and in guest bath areas, due to dated appearance with current brand standards. Provide new furniture-style vanities with solid surface vanity (granite) tops, wood millwork skirt and legs, (two sides do not touch walls), an under-mount sink basin and lever handle hardware, per current SRD design requirements. Or install a free-standing vanity similar to the following link: http://www.jtbfurniture.com/9400_2.html. 8. Replace all existing plate glass vanity mirrors, patch and repair wall finishes as needed to new condition. Provide new vanity mirror w/ new more modern decorative frame, per approved design requirements. 9. Provide all elements of Holiday Inn Brand bath program, including all accessories, products, hookless shower curtain, towel bars/shelves, coat hooks, logo towels and toiletries, per current brand standards. Submit required Plans/Materials to the HHFI Design & Plan Review Department. R. GUEST SUITES Refer to Section P and Q above for typical requirements. 1. Convert some existing Guestrooms and/or Suites, to include 2Bedroom minimum requirements in room mix, when a Hotel & Suites property. 2. In Suite rooms, replace all plastic laminate countertops and backsplash due to non-compliant condition, and provide with new hard surface countertops (such as granite), under-mount stainless steel sink with lever hardware, and/or replace with new, to meet current brand standards. Existing millwork base cabinets, end panel, does not extend to same width as upper wall cabinets. Provide new base cabinet and/or end panel to extend to same length as upper cabinets, to meet current brand standards. 3. Provide and ensure all kitchen appliances, microwaves, refrigerators, and supplies meet current IHG brand standards. 4. In Suites, with a Jacuzzi tub are no longer permitted per current brand standards and must be removed from all Suites, including removal of all finishes surrounding Jacuzzi tubs. Replace and provide new floor, wall finishes to match current or new adjacent finishes. At this time, the Holiday Inn Express brand is developing new use of space to replace existing Jacuzzi area and will provide new direction when in place. Owner to submit new Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 31 – proposed use of space with plans, drawings, and FF&E selections, to IHG Plan Review and Brand for their review. Submit required Plans/Materials to the HHFI Design & Plan Review Department. Proposed License Renewal of the Holiday Inn Overland Park, KS 66214 Location # L#5861 Project # P14042 April 22, 2009 – 32 – GUEST INFORMATION POLICY DURING RENOVATION PROPOSED LICENSE RENEWAL OF THE HOLIDAY INN HOTEL OVERLAND PARK, KS 66214 LOCATION # L#5861 PROJECT # P14042 April 22, 2009 Maintaining guest satisfaction during a hotel renovation project is both a challenge and an opportunity. The challenge is to avoid any inconvenience to the guest and the opportunity is to market the "new" hotel to potential customers. Inform the Guest: Notification through Holidex® is required to indicate that a renovation is underway and to identify any areas that are out of service, as well as any special programs or promotions in effect during construction. Experience has shown that informational signage should be used to inform guests that work is underway and to direct guests away from construction and to temporary entrances or services. An approved renovation kit has been created, for owner’s convenience – refer to Renovation Kit Order Form located at the end of this document. Check-in procedures must include an explanation of services available and a hand-out explaining the renovation work and who to contact if there is a problem. Training the hotel staff to identify ways to meet guest expectations and to explain the planned work and schedule is essential for a successful program. Mitigate Guest Inconvenience: Sequence the construction work to minimize guest inconvenience, provide temporary facilities, and screen construction work from view, schedule work hours to avoid noise problems and require that the construction area be kept "clean" and free of debris. Focus the contractor to put guest concerns first, do not permit the work force to use guest facilities, and set up the construction staging and parking area away from guest areas. Special programs and promotions can be used to "compensate" the guest for any inconvenience. Consider discount coupons for return visits, free continental breakfast, manager's reception, car wash services and other such programs to mitigate any guest inconvenience. Market the Future: Prior to starting the project, set up a display of architectural renderings and interior design color boards to show the proposed work and completion dates. Install mock-up guest rooms and conduct scheduled tours to show guests and potential customers what they can expect in the future. Show an optimistic view, be positive in attitude and appearance to market what will be, rather than what has been. Have an "opening" event to celebrate the completion of the project; invite your "during renovation guests" to return and market the new facility to your local customers. ACKNOWLEDGMENT PAGE PROPOSED LICENSE RENEWAL OF THE HOLIDAY INN HOTEL OVERLAND PARK, KS 66214 LOCATION # L#5861 PROJECT # P14042 April 22, 2009 I understand that the above captioned Property Improvement Plan does not obligate Holiday Hospitality Franchising, Inc. ("HHFI") in any way to approve my franchise application or issue a License Agreement and that HHFI expressly reserves the right to deny such application or license agreement. I further acknowledge that this report is a summary of the work that will be required, and that all work must be completed in conformity with all applicable Holiday Inn Standards. I understand that if the franchise application is approved and a License Agreement is executed, as a Licensee I will be responsible for compliance with all local, state and federal laws, regulations and codes. The attached work outlined in this Property Improvement Plan does not address any requirements that may be mandated by local, state or federal codes, laws or regulations. As a Licensee, I should check and ensure that all work on the property pursuant to this Property Improvement Plan or in connection with any other alteration or improvements complies with the applicable local, state and federal laws, regulations and codes. I further acknowledge and agree that the upgrade completion timetable and the dates specified in the License Agreement, if any, have been mutually agreed upon, and I understand that all work must be satisfactorily completed by each milestone. All requests for waivers or variance of or from the Standards or the requirements of the Property Improvement Plan must be submitted in writing to HHFI and must be approved in writing by HHFI, and requests for extensions to any milestone or deadline must be requested in writing from HHFI in advance of the completion date and must be approved in writing by HHFI. I understand and agree that as a condition to approving a milestone or deadline extension, HHFI may require that the Property Improvement Plan be modified to include upgrading or renovation of additional areas or items (in addition to any charges that might be due). I have indicated my agreement to this Property Improvement Plan, including, without limitation, the terms set forth on this page by affixing my signature in the space below. I further understand that if a License Agreement is executed and while this Property Improvement Plan is in effect, and while the hotel is being operated as a duly licensed Holiday Inn brand hotel, the hotel must be operated in conformity with Holiday Inn Standards and Rules for Operation, and that it will continue to be subject to quality evaluations and guest feedback measurements. The hotel will be required to maintain acceptable ratings or scores in product quality, services and guest expectations as measured by HHFI through the Guest Satisfaction Tracking System (GSTS) or otherwise and must maintain an acceptable quality evaluation. Failure to do so may be grounds for default under the License Agreement. The findings in this report are no longer effective after six months unless a License Agreement is executed within that time, unless extended in writing by HHFI. ACCEPTED BY: __________________________________________ Entity DATE: ____________________ __________________________________________ Signature ____________________ __________________________________________ Print Name ____________________ __________________________________________ Hotel Name ____________________ MILESTONE COMPLETION TIMETABLE PROPOSED LICENSE RENEWAL OF THE HOLIDAY INN HOTEL OVERLAND PARK, KS 66214 LOCATION # L#5861 PROJECT # P14042 April 22, 2009 If the franchise application is approved and a License Agreement is issued and executed, the following is the requisite milestone completion schedule for completion of the corresponding aspects of the PIP. **PLEASE NOTE THAT THE TIMELINES LISTED BELOW ARE FOR GENERAL INFORMATION ONLY. REFER TO YOUR LICENSING DOCUMENTS FOR SPECIFIC MILESTONE COMPLETION DATES** Plans Due........................................ Within 90 days from date of license Renovation Start Date.................. Within 120 days from date of license Guest Room Areas...................... Within 6 months from date of license Commercial Areas..................... Within 12 months from date of license Exterior Areas............................ Within 12 months from date of license Final Completion ....................... Within 12 months from date of license All Product Improvement Plan (PIP) items are required to be complete prior to opening as a Holiday Inn hotel. All plans, color boards and finishes/furnishing specifications as required by the PIP must be submitted to the HHFI Design & Plan Review department for review and approval in accordance with the above milestones and prior to commencement of the PIP work. The Design & Plan Review department may as, a courtesy and convenience for the Licensee, review and approve such items even if the Licensee has failed to submit the items or complete the PIP work by the required milestone dates, and such review or approval is not, and should not be construed as, consent to an extension of those milestones by HHFI, nor should such review or approval be considered as a waiver by HHFI of the Licensee’s obligation to perform the PIP by the required milestone dates or of the right of HHFI to enforce the requirements of the PIP and the License Agreement. All requests for extensions or waivers must be submitted in writing to HHFI and addressed to the appropriate PIP consultant and must be specifically approved in writing by HHFI. As a condition to approving a milestone extension, HHFI may require that the PIP be modified to include upgrading or renovation of additional areas or items (in addition to any charges that might be due). This department will inspect this hotel on or about the above milestone dates at no charge to the owner. Should these original milestone dates not be met, thereby requiring additional inspections, this department may charge the hotel $2,500.00 for each additional inspection (in addition to any other charges that might otherwise be due). If, after the completion of the renovation, you wish to submit this property's name as a candidate for one of HHFI renovation award categories, it will be necessary to take before and after interior and exterior slides of this facility. It is also important that these shots be consistently taken from the same locations. To ensure a successful completion of the required PIP work and to provide a product that better meets our guests’ expectations of the brand, the following procedures are required: • All plans, color boards and finishes/furnishings specifications as required by the PIP must be submitted for review and approval prior to commencement of PIP work. • The Property Improvement Consultant assigned to your Hotel will make routine scheduled visits to the Hotel during the course of the PIP work. Typically a consultant will make a maximum of two (2) such routine visits to the Hotel to evaluate the progress of the PIP work. If the consultant is required to make more than two (2) such routine visits to the Hotel or if the consultant makes an additional visit to the Hotel because the Hotel has failed to meet a PIP milestone, or you have requested an additional visit, then the Licensee may be charged $2,500.00 (in addition to any other charge that might otherwise be due) for each additional visit. Proposed New ADA- ABA Guidelines On July 23, 2004, the U.S. Access Board, an independent Federal agency, issued updated accessibility guidelines for new or altered facilities covered by Americans with Disabilities Act and the Architectural Barriers Act. These guidelines address a wide range of facilities in the private and public sectors. While there is no definite date for the implementation of the updated guidelines, all projects in the present planning stages should be aware of the potential impact that the new guidelines will impose on their project and design to include those requirements accordingly. *Full ADA compliance is the responsibility of the owner, HHFI encourages that owners engage licensed architects or consultants that specialize in accessibility code compliance to review the issues of accessibility specific to your project. * [Refer to enclosed resources with specific questions.] The following areas have been sited for updates to the current ADA- ABA requirements: Scoping Requirements • The new guidelines enhance coverage of employee work areas. • The new guidelines also require the accessibility of circulation paths within sizable (1000 square feet or more) work areas. • The new guidelines address accessible means of egress from work areas and connections for visual alarms. • The new guidelines address enhanced scoping for public entrances, van parking, passenger loading zones, stairways, and telecommunication devices (TTYs) at pay phones for persons with hearing or speech impairments. • The new guidelines address new or clarifying provisions covering access to different types of elevators, drinking fountains, kitchens, kitchenettes, and sinks, washing machines and clothes dryers, signs, dispersed wheelchair seating, windows, and residential dwelling units. • The new guidelines also require reduced scoping for unisex toilet rooms located at a single location (half instead of all), and for wheelchair spaces in large assembly areas. Building Blocks • The new guidelines significantly change the maximum side reach range from 54 to 48 inches, which is the height specified for forward reaches. Accessible Routes • The new guidelines provide for new specifications that clarify access at recessed doors, ramps (edge protection), and curb ramps (top landings). • The new guidelines provide for provisions for elevators, recognize a greater range of designs and dimensions for standard cars, and include new technical criteria for other types of elevators. Provisions for platform lifts have been updated. General Site and Building Elements • Revisions include a new provision specific to angled van parking spaces and revamped specifications for handrails that will permit a greater range of designs and shapes. Bath Facilities and Plumbing Elements • Some provisions have been revised to help improve compliance as well as access. For example, an absolute dimension for the centerline placement of toilets (18”) has been replaced with a range (16” – 18”). • To improve access and allow side transfers at toilets, lavatories are no longer permitted to overlap the required clear space aside toilets. • Other changes concern drinking fountains (side approach access is no longer permitted at wheelchair accessible units), shower compartments (specifications for water temperature, spray units, and curbs), and new criteria for washing machines and clothes dryers. Communication Elements and Features • The new guidelines address technical criteria for fire alarms through the National Fire Alarm Code (NFPA 72), which effectively overhauls specifications for visual alarms in a manner that will facilitate compliance while enhancing design and installation options. • The new guidelines revamped specifications for signs. • The new guidelines provide new specifications for the capabilities and sound quality of assistive listening systems that derive from Board-sponsored research. • The new guidelines provide for improved access at ATMs and fare machines for persons with vision impairments. • The new guidelines provide revised specifications for detectable warnings to allow a greater range of designs and products. Built-In Furnishings and Equipment • The new guidelines provide revised specifications for benches which include revised criteria for back support. Recreation Facilities and Play Areas • The new guidelines provide requirements for amusement rides, recreational boating facilities, exercise machines, fishing piers and platforms, golf facilities, miniature golf facilities, play areas, swimming pools, wading pools, and spas. Resources Copies of the new ADA and ABA accessibility guidelines, as well as technical assistance and training on them, is available from the Access Board. The Board also enforces design requirements of the ABA which apply to federally funded facilities. U.S. Access Board (800) 872-2253 (voice) (800) 993-2822 (TTY) www.access-board.gov E-mail: pubs@access-board.gov (publication orders) ta@access-board.gov (technical assistance) training@access-board.gov (training) enforce@access-board.gov (ABA enforcement) Questions about the enforcement of the ADA’s design requirements or the update of ADA standards based on the Board’s new guidelines should be directed to the U.S. Department of Justice. U.S. Department of Justice (800) 514-0301 (voice) (800) 514-0383 (TTY) www.ada.gov