ALPENA COUNTY
COMPUTER TECHNICIAN
STATUS:
Non-Exempt, HourlyPosition
This position is non exempt and is paid on an hourly basis; 35 hours per week.
General Summary
Under the supervision of the I.T. Director, ensures the operation of the county's computer
network and
all
related peripheral devices. Installs and/or removes equipment and
maintains all documentation pertaining to the equipment. Provides support to various
departments and users by trouble-shooting equipment and software problems. Ensures
security of the computer system, protecting it from comrption. Maintains the county's
telephone system.
Essential Functions:
l.
Designs, installs, and maintains personal computer related hardware on the
county's information management system including local area networks and
workstation communications, devices and cable/wiring.
2. Installs, supports,
maintains software including standalone programs not on the
network
a
4.
Visits departments throughout the county to trouble-shoot, repair, and maintain data
equipment problems including print servers, workstations, portable computers,
scanners, monitors, printers, modemso and other devices and computer components.
Determines the need to contract out repair work.
Trains employees in the various functions of the computer system, network
features, designated software packages, new software features, and other related
areas. Prepares for future upgrades by meeting with administrators, end users,
consultants, and others.
5.
Organizes and prioritizes requests for service. Responds to trouble calls regarding
the computer system and repairs or works with a vendor to resolve hardware
problems. Works with users regarding problems that may require contacting the
vendor and attempting to resolve problems over the telephone. Works with users
to test the solution of the problem.
6.
Develops, in coordination with the various departments, records management
systems and ensures those systems are functional and meets the needs of each
department.
Computer Technicianjob description dated I 1/12/08
Page
I of3
7.
Provides network management and administrative services including regular
system's back-up. Performs purges, restores libraries/files as necessary or
requested. Sets up, maintains, and deletes user profiles, ensuring proper system
access.
8.
Researches and evaluates new software and hardware technologies which could
enhance the computer system. Collects specifications and other information on
data processing equipment, discuses with vendors, arranges demos for users,
evaluates software, conducts related research and contributes to data processing
purchasing decisions.
9.
Performs various tasks in support of the county's telephone system.
10. Assists the database specialist
with seffing up and maintaining GIS databases.
Other Functions:
1.
2.
3.
4.
Be well organized and pay close attention to detail.
Work overtime when needed.
Strong interpersonal skills.
Good time management skills.
This list may not be inclusive of the total scope of job functions to be performed. Duties and
responsibilities may be qdded, deleted or modified at any time.
Employment Oualifi cations
:
Education: Possession of an Associate's Degree in Computer Science or a related field is
preferred and/or professional certification. Working knowledge in Windows Desktop OS,
Windows Server OS. Linux Server OS. TCP/P.
Experience: Three years of data processing experience providing knowledge of computer
operations and the general and specific software programs used by the County.
Other Requirements: None listed.
The qualiJications listed above are intended to represent the minimum skills and experience levels
associated with performing the duties and responsibilities contained in this job description. The
qualifications should not be viewed as expressing absolute employment or promotional standards, but
as eeneral guidelines that should be considered along with other job-related selection or promotional
criteria.
Physicaf Requirementsz ffHsiob requires the ability to perform the essentialfunctions contained
in this description. These include, but are not limited to, the following requirements. Reasonable
accommodations will be made for otherwise qualified applicants unable to fulfill one or more these
requirementsf
.
Computer Technicianjob description dated I I/12/08
Page 2
of3
Ability
Ability
Ability
Ability
to access department files
to move and inspect computer terminals, printers and related equipment
to enter and access information from a computer
to travel to various county locations
Periods of prolonged sitting at a computer screen
Ability to lift and move PC's and terminals weighing up to 50 lbs.
Ability to access all areas of the county with data processing or communication
equipment
Crawling, stooping, kneeling and reaching in order to run computer cable
Working Conditions:
Works in office conditions but is required to visit all county locations with data
processing and related communications equipment.
I understand that the Alpena County Personnel Policy Handbook is available at
http://alpenacountyintranet/. It is my responsibility to review the Handbook
periodically for changes or revisions.
Signature
Computer Technician job description dated I l/12/08
Date
Page 3 of3
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ALPENA COTINI'}' AI'PLICAI'ION !'OR DMPLO}'M$Nl'
T6 thc Applicanr: Wc apprrciatc 1'nur inlcrcsl in our Firm and assute )'ou lhal we are interested in lour qualificatiorrs, ,{
clcar untJe6larrding 6f lour baclgruumi and worl histo,l siil aid us in seeking to place You in a ptrsitir.rlt $lriclt. ilr ilut
judgnrent, bcsl meers 1.our qualificatiorrs. \'ou rnfl-! c(rntplcte this appiication no\r or return lhe complctcd appliratitrrr ul;r
later timc, You ma1'shorv this application to an! pcr-\()n ol'1'our choicc
We are an equat opporrunitl. ernployer and nill not unlarfulll' discriminate on the basis ol'race. color. scr' rcligitrtt.
nslional origin,ugc.tnarilal or\eteranstatus,theFrL.senceof arncdical condilionordisabilitl ,hcight.trcight(rl 3rr) olhcr
protected status
PERSONAL
Date of Application
Nantr
ll.ad)
Addrcss
Tclephone Numbcr (with arca code
Areyou lSyearsorolder?
)
V.rn
Cell Number (with area
Areloua LJ,S.cirizen?"*I *"8(norapplicablein('alifornia)
^"8
Are r ou authorizrd to work in thc Unired Stares?
llave y,ou bern previousl;- employed trere?
codg__
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Yesl-l No!ltycs.
aate{s)
Supervisor Nemqs)
liave you filed an application beforc?
Y.rll
""8
tf yes, dat{s)
List any fricnds or rrlatives worling here
What method of transponation will you usc to comc to wor\?
EMPLOYMENT DESIRED:
Position(s) applied for
Kind of work soughr: Fuil
timflpafl timelloher l-l
Do you have anl special training, skilts, qualifications or olher experiences that relate ro rhe posirion(s) applied for?
Salary desired
Date available to work
Employen must make accommodations to disabled applicants and employees rtiere the accommodalion docs nor impose
an undue hardship on thc employer. Under Michigan law only. disabled employees and applicana may request an
accotnrnodalion of thcir disabiliry by notifring the firm in writing of the necd for accommodarion wirhin 182 da1.s of thc
date the disabled individuat knor'r,s or should know that 0n &ccommoduion is nccded This reguirement does nor apply ro
an individual's right under the Americans with Disabilirics Act- Failurc to propcrll, noris rhe firm ma,r' precludr,'
claim that thc cnrploy,er failcd to accommodatc thc disabled individual.
reva€{t AWr.6l 2013
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EIfIPLOYMENT EXPERJENCE: (l.ist cuncnt or mosl reccnt joh lrst)
llourl\ lurar\drn
slet
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REI'8RENCf,S tDo not include rclatires or fbnncr crnplolcrsI
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MILITARY SERVICE Rf,CORD
Havc you had any expericncr in the Armed ForcEs of the Unitcd Smres or in a Statc National Guard?
lf
;'es. what branch?
Spcialltcchnical training
Rank at Discharge
V.rfJ*" I
Date of l)ischarge
ADDITIONAL TNFORI}IATTON
llave you been convictcd of
Do you have a valid
a
crime?
Y.rfJ *.I
lf
so, whcre, when ard naturc of offcnsc
Ort""
Sute
List profcssional trader business or civic activilies rnd oflicss held excludinS groups the narne or character ,rl'which
indicate race. color. rcligion. ser, national origin. disabiliq, marital or vetcran stalus. height- weight or age
Statc any additional informrtion thst !'ou feel may bc hclpful to us in considcring your rpplication.
Nanrc, address- and relephone numbcr of drc pcnon to bc notificd in thc evcnt of accident or cmcrg€ncy
AUTHORIZATION AND UNDEITSTANDING :
Upon thc rigning of this eplicerion, I rcprcscnt 0rst rll of lhc infiormation now or hcrcaftcr givan b1 mc in suppon of m1 epplication
is truc End comDletc. I liftorizc vor to verifv rrw of thc information conccrninr mv brclicround. includinn but not limitcd to. mr
cnployment, driving rccord. odrgtion, criminrl'history, or nrodicd hirtqy tioctoffcr 6nly), wirlr drc ippropriarc individuali.
comprnics, institutions or agencics, rnd I arrhorizc ficm'n rclcasc such hlUrneiion rs you rcquirc, inchding my'prior disciplinarl
emplwnrcnt rccord. *ithout rnv oblisuion to c.ive mc urincn noticc of such disclosurc. I also authorizc iou to rclcaie rnr
inforniation rcqucatcd bt- anv ofmv oiosoccrivc-or subsooucnt cmoloycn without lnr oblicltion to civc nrc writtcn noticc of srrch
disclosurc. I hcrcbv rcfcasc'vou aiU'ttrcm fionr anv liabilih r,rtraso&cr a! I resuhbf anv-such ino-uirics and disclosurcs and this
rclcasc from li$ility docs noi waivc or ffohibir ur individuril from filinr u chmc of dircrimirurion irnder thc larvs cnforctd br rhc
EEOC. I rgrce that'any fglsc informlrioi in support of mt applicatim miy subjicr rnc to dischergc rt uly lirnc during tlr pcriod of
my cmptoynEnt.
I tgrcc tlrl clrbrr prrty mr; tlrmilrtc lbc cmpbyncDt rchtiorrbip, wilb or witborl crtrrc, rl ray tirnc, eld I funbrr rgrlc
lhtl tblr trntgcar.tt nry orllr bc rllcrcd ir writirs dir.ct.d to tl. Dcrro.a[y rnd rLncd by thr prcridcol of th firm, I agrcc
that I shall bc bound bv thc'othcr rulcs, policies. rtcuhiions urd tcrms uid conditions of criolovm-ent of thc frrm as thcv 8rc from t'ime
to tinrc changcd, gn4 n9 dditiond obli!4ions canlc inrposcd on thc firm cxccpt thosc which have bccn rknowlcdgdl in writing, b1
mc prcsrocnl or hll dcslBnltad rcFcscntdiv6.
I agroc that
fil
tction or suit af,sinst thc firm. its accnts or cmolovccs. arisine out of mv cmolovmcnt or tcrminalion of cnrolor mcnt.
including, buf Eot
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ruci coitr
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thet mymv cmploymcnt
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is conditional until such tirrc as thc rcsults of my porl-offcr
port-offcr physical (if such pftys'ical is reriuircdr arc known.-
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Date
r.vccd Augr{6t 2013