Liebert Services
For Business-Critical Continuity™
Professional Assessments
A Higher Level of Service Expertise
Emerson Network Power
ANIXTER
Contact your local Anixter Sales Representative directly or
by calling 1-800-ANIXTER for more information
EmersonNetworkPower.com
Customer Resolution Center
800 LIEBERT (543 2378)
While every precaution has been taken to ensure accuracy and completeness in
this literature, Emerson Network Power, Liebert Services and Emerson Electric
Co. assume no responsibility, and disclaim all liability for damages resulting from
use of this information or for any errors or omissions. Emerson Network Power,
Liebert Services is a division of Emerson Electric Co.
CS-00163-Anixter
Printed in USA
Emerson Network Power, Liebert Services
The global leader in enabling Business-Critical Continuity ™
AC Power
Embedded Computing
Outside Plant
Racks & Integrated Cabinets
Connectivity
Embedded Power
Power Switching & Controls
Services
DC Power
Infrastructure Management & Monitoring
Precision Cooling
Surge Protection
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trademarks are the property of their respective owners. ©2013 Emerson Electric Co.
Emerson Network Power
Know Your Data Center’s Strengths and Weaknesses
A professional assessment
Data Center Managers Face Many Challenges
enables your data center to
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perform at its best. It will
help you identify gaps in
power and cooling
infrastructure, reduce
Increasing availability expectations
Expanding IT requirements
Moves, changes and consolidations
Rising energy costs
Increasing IT power and heat density
Changing technology
operating costs, improve IT
system availability, and
plan for additional IT
capacity. Emerson Network Power, Liebert
Services offers a full range of professional
assessments that will empower you to make
informed decisions leading to the improved
performance of your data center.
Professional Assessments Help You Get
the Most Out of Your Data Center
• CFD Design Verification provides advanced validation
of cooling system design, optimizing new data center
construction or retrofits and avoiding costly
implementation errors.
• Dynamic Cooling Assessments continually analyze
ever-changing environmental factors in your data
center that impact cooling effectiveness and efficiency,
and help you manage those changes in order to
maintain an optimum environment for your businesscritical systems.
• Electrical Infrastructure Assessments ensure
optimum electrical infrastructure performance
through a detailed assessment of three areas: design,
operations and maintenance. They identify vulnerable
points in your system, allowing you to focus on those
critical sections or components that contribute most
to system reliability.
• Cooling Assessments enhance IT system availability
by identifying and eliminating hot spots and providing
vital recommendations for your data center’s
expansion and optimization.
• Data Center Efficiency Assessments identify
opportunities to significantly reduce your data
center’s energy costs without compromising
availability and provide ROI analysis for recommended
solutions.
Professional Assessments
A Higher Level of Service Expertise
Liebert Services, Your Data Center Services Expert
Industry Experience
As long as data centers have existed, Liebert Services has been supporting data center
infrastructure and providing integrated services for mission-critical environments.
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More than four decades of experience
The world leader in critical facility support
Service over 100,000 pieces of equipment for 13,500 customers at almost 20,000 sites
More than 75% of the FORTUNE 500 are Liebert Services customers
System-Wide Expertise
Nobody understands Liebert power equipment, precision cooling units and electrical infrastructure
better than the experts at Liebert Services.
• OEM experience in both power and cooling systems
• Customer Engineers (CEs) participate in rigorous training programs and
average more than 800 hours of training
• Technical support experts average 17 years of experience
• One of the lowest service error rates in the industry
Technical Expertise
Liebert Services is uniquely qualified to apply the latest technology to your power, precision cooling and
battery systems.
• OEM knowledge of systems and how they integrate into your overall facility
• Factory technical training and safety classes for all CEs
Unparalleled Responsiveness
With Liebert Services, you have 24/7 access to a network of data center infrastructure specialists armed with the
knowledge and parts to resolve your problems. Anytime. Anywhere.
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1-800-LIEBERT — only one number to call for all your service needs
More than 800 field technicians, CEs and cooling technicians in the USA
Average on-site response time of 1.67 hours
Nearly 100% of emergency parts orders delivered in less than 24 hours
24/7 online access to CSNet, Liebert Services’ exclusive customer service portal
Fast, Efficient Problem Resolution
Only Liebert Services offers the right combination of industry, system, and technical expertise along with the extensive
resources necessary to identify and understand any data center need and provide proactive solutions.
• The largest national footprint of factory-trained UPS, battery and precision cooling experts and partners
• Single-source accountability for all your critical infrastructure needs
• Extensive field service support including UPS, generators, batteries, DC power, precision cooling, switchgear,
fire suppression, spares management and more