TRAINING ORGANIZATION What is EXIN Anywhere – Exams Online? With EXIN Anywhere – Exams Online you can take your ITIL® exam at a time and place convenient to you. Do you prefer your kitchen table, home desk or your office work space? Day or night? It is up to you! It’s Simple – just book your exam and then it’s ready for you to take within 15 minutes. Not ready to take the exam when you book? Your booked exam will stay active for up to 21days. It’s Secure – before you take your exam, EXIN Anywhere will test your machine to make sure it meets their requirements. This includes having a webcam so the exam can be proctored. What should you do to take an Exam Online? 1.Book and pay your exam Booking Exams Online starts with selecting the EXIN exam at the level of your choice. If you received an EXIN Exam Voucher or code from Global knowledge you can only book the exam that was ordered by the EXIN partner. Once you have booked your exam, the exam will be available for you during a 21 day period. It is your choice; you can start directly after booking or take some days to prepare yourself. 2. Test your computer configuration The booking will be confirmed by email. The email contains a code and link to start EXIN Anywhere – Exams Online at any time you prefer during the Availability Period. At first you will have to pass the test of your computer configuration to make sure everything is set to go. 3. Meet the requirements Apart from testing your computer configuration, you will also have to comply to more examination related requirements for taking an Exam Online, these are a looking at the screen, having a microphone and a webcam. These requirements will be reviewed by the proctors and non-conformities could eventually lead to an invalid exam if not met. 4. Confirm your details and have Photo ID and Confirmation email at hand Once all requirements are met, you can take the exam in the secure, proctored environment. All you need is your Photo/ID and confirmation email containing the link and code. TRAINING ORGANIZATION Head office: Northern office: 0118 912 3456 0113 234 4747 www.globalknowledge.co.uk 5. Start your video proctored exam The exam will be taken in the Remote Proctor Now software of Software Secure Inc. (SSI). To allow the webcam and audio to record during the exam you have to install a piece of software that monitors your activities, communicates with the SSI server, detects desktop sharing software and disables print screen functionality Cost The price of this solution is £25 + your normal exam voucher. Best Practice and Education Global Knowledge’s best practice portfolio enables organisations from any sector better align their products and services to meet the needs of the most demanding customers. Utilising the proven skills and insights of industry leading names coupled with innovative solutions in areas such as service management and project management, Global Knowledge can help to transform team and individual performance, influence behaviours and ultimately transform an organizational culture. Global Knowledge solutions in best practice disciplines can help organisations both reduce costs and manage risks. Equally powerful are the increases in customer satisfaction and stronger governance that adoption of best practice disciplines can deliver. Global Knowledge’s approach to delivery of best practice solutions enables organisations to embed and sustain the improvements achieved and make the process of continual service improvement endemic. As Global Knowledge carries the best practice portfolio alongside a mix that includes industry leading technical solutions, leadership and business skills and architecture services and practices, we are uniquely positioned to integrate our best practice solutions into other portfolios to create extra value. The education associated with best practice solutions is so much more than the afterthought of any service improvement initiative. Education is undoubtedly the deliverable that more than any other changes attitudes, behaviours and ultimately the culture of our organisation. Global Knowledge believe in creating an education experience for your service management initiative based on best practice. That’s why when you tell us you want to buy a training course our first question is “Why?” Blending cutting-edge technology, passionate delivery and innovation we believe education the “Global” way sets the benchmark for the industry. TRAINING ORGANIZATION Head office: Northern office: 0118 912 3456 0113 234 4747 www.globalknowledge.co.uk