OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS Open Development Device Certification Process This document provides initial information related to the Verizon Wireless Open Development. All information herein is subject to change without notice. The information provided was considered technically accurate at the time the documents were developed, but Verizon Wireless disclaims and makes no guaranty or warranty, express or implied, as to the accuracy or completeness of any information contained or referenced herein. VERIZON WIRELESS DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. The developer of any Device, service or product for use on the Verizon Wireless network assumes all risks related to the development of such Device, service or product. Verizon Wireless does not guarantee or warrant the availability of its network or the compatibility of its network with any Device, service or product. Verizon Wireless disclaims liability for any damages or losses of any nature whatsoever whether direct, indirect, special or consequential resulting from the use of or reliance on any information contained or referenced herein. Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 1 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS Document #: SP-OA-ST-08-0003 Contents REVISION HISTORY ............................................................................................ 3 1 OBJECTIVE ................................................................................................ 65 2 GLOSSARY AND DEFINITION OF TERMS ............................................... 76 3 DEVICE COMPLIANCE PROCESS ............................................................ 98 3.1 Entrance Criteria ...............................................................................................................................98 3.2 Pre-Submission Process Flow .........................................................................................................109 3.3 OD Compliance Testing ....................................................................................................................12 3.3.1 Early Testing Process Flow ........................................................................................................12 3.3.2 OD Standard Lab Testing Process Flow .....................................................................................13 3.3.3 Additional Testing ......................................................................................................................14 3.4 Device Introduction Process Flow ....................................................................................................17 3.5 ODS Agreement Violation Process Flow ..........................................................................................20 3.6 Device Evolution or Certification Expiration Process Flow ...........................................................21 3.7 Device Maintenance & Regression Testing Process Flow ..............................................................22 3.8 Test Lab Contact information .........................................................................................................23 4 REFERENCES ............................................................................................ 26 Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 2 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS Revision History Rev. 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0 11.0 12.0 13.0 13.1 13.2 13.3 13.4 13.5 13.7 13.9 14.0 15.0 Version 27 Revision History Initial ODIS Testing Document Modifications to add process details, LBS/aGPS and ENAP Modificationss after technical review Modifications after legal review Adding requirements lock down process Adding language to address export control concerns Section 3.8 Modifications to Device Introduction Process Flow Section Add MMS, Global and Telematics Device support RA process modifications and Vendor meeting agenda details Process updates Add unit requirements, 3rd party contact name change, edits from review Add ODPT mailbox to Pre-submission process flow and to Device introduction process flow; Modifications to Unit requirements Replace Developer Agreement with Certification Agreement. Updated contact list. Added VzW owns the test reports (Section 3.2.4) Modifications to Device Introduction Process Flow Section (Section 3.4) Removed Authors names Added forecast worksheet to DLD Legal review additions Update DLD Agenda Updated per legal feedback General updates Removed section 3.10. Added VPS – Vertical Solutions Provider. Added ppt 1 pager to pre-submission forms. Added sample Device to DLD agenda and reqs. Changed photo in 3.3. Changed available activations w/ approved Date March 2008 June 2009 June 2009 June 2009 August 2009 August 2009 September 2009 November 2009 January 2010 February 2010 March 2010 April 2010 May 2010 May 2010 May 2010 May 2010 May 2010 May 2010 June 2010 June 2010 © Verizon Wireless 2010 -- All Rights Reserved Page 3 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS 16.0 17.0 18.0 19.0 20.0 21.0 22.0 23.0 24.0 25.0 26.0 27.0 Version 27 module to 20. Updated SGS Contact Info to Johee from Dawn. Section 3.2.1 – Added Master Showcase to required docs and DLD agenda, added some clarity on how to register a new Device Section 3.5 – Mentioned new instructions on OD Portal uploads exist on the site. Section 3.3.3 - updated the flow and requirement for MMSC Server Test. Replaced CPE with NDET Section 3.5 – updated the Device Introduction process Section 3.5 – Updated the Device CSV process Section 3.5 – Updated the wait window with cut off time Section 3.6 – Added sample Device requirements Section 3.7 – Updated the Certification Expiration Section 3.3.1 – Concession Accounts All sections – Changed LBS to LBS/aGPS Section 3.5 Updated IMEI/ICCID pair January 2013 instructions Section 3.2 – Updated DLD agenda December 2013 Section 3.3 – Updated testing process Section 3.4 – Updated time window for ESN upload Section 3.8 (former Section 3.9) – Added new ITL Section 3.1 – Updated export control link July 2014 Section 3.2 – Added LTE M2M SIM to DLD agenda Section 3.4 – Removed recommendation for EDI Section 3.8 – Updated test lab information Section 3.1 – Added Software Update support for 4G devices Section 3.1 – OTA ID info Section 3.3.2 – Clarification on test results Section 3.2 – Simplified DLD call agenda November 2014 August 2015 © Verizon Wireless 2010 -- All Rights Reserved Page 4 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS Section 3.8 – SGS address change and added Wireles Research Center Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 5 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS 1 Objective The purpose of this document is to define and describe the Open Development Device Certification process, Device testing and conformance requirements that Devices must meet before they are certified for use on the Verizon Wireless Network. This document includes requirements that cover voice Devices, voice/data Devices, and data only Devices. This includes, but not limited to, handsets, PDAs, data cards, M2M Devices, embedded PCs, and more. Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 6 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS 2 Glossary and Definition of Terms aGPS Assisted GPS AM Account Manager B2B Business to Business CDMA Code Division Multiple Access CDG CDMA Development Group CA Certification agreement CE Conformité Européenne, "European conformity" CPE Customer Premise Equipment DLD Device Lock Down DMD Device Management Database EDI Electronic Data Interchange ENAP Early Network Access Program ESN Electronic Serial Number FIT Field Interoperability Testing GCF Global Certification Forum IOT Interoperability ITL Independent Test Laboratory LBS Location Based Services MEID Mobile Equipment Identifier MDN Mobile Directory Number MMS Multi Media Messaging services MMSC Multimedia Messaging Service Center NDET Lab Network Device Evaluation Test Laboratory NDRA National Direct Revenue Assurance NRB Network Repair Bureau NSRA National SurePay Revenue Assurance NWRA National Wholesale Revenue Assurance OEM original equipment manufacturer, OD Open Development ODPT Open Development Product Team (Including Business Development and Account management.) ODS Open Development Specification Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 7 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS OTA Over The Air PDI Product Development and Integration PM Product Manager RA Revenue Assurance RF Radio Frequency RN Release Notes SFN Safe For Network TECC Test Entrance Criteria Checklist VSP Vertical Solutions Provider WS Wholesale Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 8 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS 3 Device Compliance Process 3.1 Entrance Criteria All Devices must be type approved and certified by the United States Federal Communications Commission (FCC) and classified by the Department of Commerce's Bureau of Industry and Security (BIS) before ODIS Conformance testing can commence. All Global GSM capable Devices, requesting GSM and CDMA certification by VZW, must receive GCF certification and CE Certification in addition to FCC certification before ODIS Conformance testing can commence. Each OD DEVELOPER will receive a unique VZW-ID. The VZW-ID will be used in conjunction with a PRODUCT-ID of the submitted Device (assigned by the DEVELOPER), the OTA-ID and the RF unit's FCC ID to form the Device tracking ID. Verizon Wireless and OD Authorized ITL will identify individual Devices prior to Certification using only this Device tracking ID. The OD Device Tracking ID VZW-ID will be assigned for each DEVELOPER submitting a Device for Conformance Example VZW01000001 PRODUCT-ID (Model Number) Assigned by the DEVELOPER o Up to 10 alphanumeric characters OTA-ID Assigned by the DEVELOPER o In accordance with the Open Development Specification (ODS) OTA requirements the OTA-ID is a numeric representation of a two individual binary components mob_model 8 bits mob_firm_rev 16 bits o If the DEVELOPER is using a Verizon Wireless approved module, then the module vendor’s OTA ID can be used. o N/A for LTE Only Devices FCC-ID Required Prior to Open Development Conformance o FCC Grantee ID (First 3 Characters) o FCC Product Code (Remaining up to 14 Characters) o https://fjallfoss.fcc.gov/eas/Eas731Welcome.do o Example “A1C0123456789012” BIS ECCN and CCATS Required Prior to Open Development Conformance o Example " 5A992, G0823456" http://www.bis.doc.gov/index.php/forms-documents/doc_view/142-eccnpdfOD-Certified ITL will report test results back to Verizon Wireless using only the OD Device Tracking ID Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 9 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS All 4G LTE and 4G LTE Multi-Mode devices must have capabilities to support Software/Firmware Update Over-The-Air. 3.2 Pre-Submission Process Flow Open Development Device Developer (referenced as DEVELOPER) visits Web Portal DEVELOPER registers via Web Portal – Partner logs into the OD Portal using their VZWID and registers the Device by “adding a new Device”. The model the Device is registered as should match exactly what’s provided in the DMD form and should reflect what the Device is being marketed and sold as. http://opennetwork.verizonwireless.com/getDeviceCertified_startCert.aspx In order for developer to access any Open Development (OD) documents, DEVELOPER must register by providing the following: o Name o Company o Title or Position o Full mailing address to include country o Email address o Contact phone number(s) DEVELOPER downloads Open Development Specification (ODS) and OD presubmission documents and takes note of any posted notes to the documentations page. Developer product preparation DEVELOPER completes and submits the NDA questionnaire, Partner forecasting worksheet, TECC form, Release notes, Device data sheet (DEVELOPER format), Master Showcase excel document, Power Point Device / Solutions One Pager, and DMD form. The DMD and Forecasting worksheet will be provided after agreements are executed as applicable. Forecasting worksheet is not required for wholesale Devices. NDA, and/or Wholesale agreements are executed as applicable. Wholesale Devices cannot use the Verizon mark. Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 10 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS Open Development Certification Agreement and VSP Agreement executed as applicable. This will allow for the use of the Verizon mark. Note: This process may take 1-3 months or longer to complete. DEVELOPER receives a list of OD Authorized Independent Test Lab(s) (ITL) from ODPT. DEVELOPER makes a decision on which ITL to use. DEVELOPER sends an email to VZWOpenDevelopment-1@VerizonWireless.com (or to the supporting VZW representative) requesting a VZW-ID, which will enable access to the Device certification portal, with the following information: o Channel o Current VZW contact o DEVELOPER’s info: First Name Last Name Email Company Address City State/Province Zip Country Phone Mobile Fax DEVELOPER adds information regarding the new Device and its attributes onto the portal using the company VZW ID log-in. DEVELOPER submits all required information on the OD portal and notify their supporting VZW representative. A Device Lock Down (DLD) meeting will be held between DEVELOPER and VZW team to review the Device submission. The meeting agenda will cover the following: o Submission Overview o Device Certification Agreements o Documentation Review o Discuss Test Campaign o Testing & Schedule o Sample Devices o Go to Market – Verizon Process for Production Device Launch Pending the successful completion of the DLD requirements, Verizon will notify the selected ITL with the approval to start and the required testing. Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 11 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS 3.3 OD Compliance Testing The following figure shows a high level view of the Open Development certification process. 3.3.1 Early Testing Process Flow DEVELOPER may request early testing depending on the need of development prior to certification. ODPT/NDET will review the request and approve based on the need for live network testing during development. Early Network Access Program (ENAP) If the DEVELOPER is using a Verizon Wireless certified module, up to 20 activations can be allowed for developmental purposes. Upon receiving the request with the Device background information, VZW will load the Test Device(s) MEID/ESN/IMEI in DMD. The developer should then work with their VZW sales representative to subscribe and activate lines to connect the Test Device(s) with VZW network. Upon being certified, the Test Device MEID/ESN/IMEIs must be uploaded to the DMD using the OD portal or EDI feed. Safe For Network (SFN) If the DEVELOPER completes SFN testing successfully, up to 500 activations per project can be allowed for further development. DEVELOPERS must submit the Device information for ODPT/NDET to review and the testing must be conducted at a OD Authorized ITL. Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 12 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS Testing Process Vendor submits Device information on the portal and sends ENAP or SFN request with supportive reasons and test ESNs/MEIDs/IMEIs. o RN, TECC, and Device Solution One Pager are required for SFN. ODPT and NDET team review and approve the ENAP or SFN request. For SFN: o DEVELOPER contacts and contracts with OD Authorized ITL. o DEVELOPER enters Device into OD Authorized ITL for SFN testing. o OD Authorized ITL completes testing and submits test results to NDET Lab. o NDET Lab verifies Device meets all SFN requirements o Upon successful completion, DEVELOPER may request up to 500 activation, and notifies ODPT team via email that they are ready to start network testing Approved test ESNs/MEIDs/IMEIs are provisioned on the network for Test Devices. DEVELOPER completes OTA testing - debug /fix /retest issues. DEVELOPER is ready for OD full compliance submission ODPT notifies DEVELOPER to disconnects test MDNs no later than 60 day after testing is completed DEVELOPER notifies ODPT that all test MDNs are disconnected. 3.3.2 OD Standard Lab Testing Process Flow DEVELOPER works directly with IOT Lab(s) on schedule, payment and complete IOT testing prior to or in parallel with OD required testing. DEVELOPER chooses and contacts an OD Authorized ITL from the Verizon Wireless approved list (see Section 3.8) DEVELOPER submits required Devices and product documentation to the OD Authorized ITL. The OD Authorized ITL executes Verizon Wireless approved test plans based on the TECC for conformance against ODIS. The OD Authorized ITL provides test results to ODPT and NDET teams. Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 13 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS o Verizon Wireless owns the test results for the OD compliant Device.. NDET Lab then validates with the ITL that the submitted Device has met the requirements of the ODIS. This step in the process is the only official acknowledgement that the Device successfully passed the required testing. If the Device meets the requirements of the ODIS, the Device is OD compliant:: The Verizon Wireless NDET Lab may choose to work directly with certain wholesale channel DEVELOPERs for testing against the ODIS. At this point, Device Lab testing is completed. Testing and DMD population with the Device profile are required before certification. Receiving all ESN/MEIDs/IMEIs into DMD per Section 3.4 is required before Devices can be activated. If the Device does not meet the requirements of the ODIS: o DEVELOPER is notified via acceptable electronic media o DEVELOPER chooses one of the following paths forward: Dispute resolution (DEVELOPER does not agree with OD Authorized ITL results) Device rework (DEVELOPER returns to OD Authorized ITL for retesting) DEVELOPER withdraws its Device. 3.3.3 Additional Testing OD Standard Lab testing completion is prerequisites to all other testing. 3.3.3.1 LBS/aGPS Application Testing Process Flow After OD Standard Lab Test completion, DEVELOPER may start the LBS/aGPS process. DEVELOPER submits the "OD LBS/aGPS pre-certification Requirements" document (application) ODPT and PDI review and approve OD LBS/aGPS application ODPT works with Network PDI on target LBS/aGPS application testing. DEVELOPER submits Test Devices for network LBS/aGPS application testing. Network team evaluates the test results and approves the application. 3.3.3.2 MMS Device Testing Process Flow Devices that are MMS capable and require the use of Verizon MMSC server must complete the MMS process before Device certification. If the Device hgg DEVELOPER submits the completed MMS Profile questionnaire as part of the TECC form submission. The form is part of the TECC template DEVELOPER works directly with Nokia Siemens Networks (NSN) on schedule, payment and complete MMS IOT testing. Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 14 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS DEVELOPER provides Device profile questionnaire emailed to Verizon Wireless MMS Admin at VZWMMSAdmin@VerizonWireless.com, three weeks prior to the start of testing at NSN IOT Lab. VZW MMS Admin reviews and approves the MMS profile. Verizon Wireless generates and ODPT distributes the User Agent to the DEVELOPER. DEVELOPER can proceed with NSN IOT testing on the set schedule date. NDET reviews and approves the MMS IOT results report. After approval of the MMS IOT results, DEVELOPER prepares 2 Devices for MMSC Server Testing: o DEVELOPER provisions each Device with the new assigned MMS User Agent o DEVELOPER ensures each Device is able to send, receive, forward, and reply to a MMS. o DEVELOPER sends the ESNs/MEIDs/IMEIs of each Device to ODPT DEVELOPER sends 2 Devices to Verizon Wireless with batteries, data cables, chargers and instructions to changing MMSC URL through either PST or programming menu (name and address will be provided by Verizon). ODPT tests to ensure the Device profile is loaded to Verizon’s network. 3.3.3.3 Revenue Assurance Testing Process Flow Revenue assurance testing may be required to ensure the usage billing is processed correctly and in compliance with the approved pricing. ODPT team shall determine RA testing can start. ODPT shall obtain the ESNs/MEIDs/IMEIs of the Devices to be used in RA testing from the Developer. ODPT team shall contact appropriate Revenue assurance team (Wholesale, Direct) and provide the ESNs/MEIDs/IMEIs. RA team shall provision those ESNs/MEIDs/IMEIs with mobile numbers. ODPT team shall advise DEVELOPER the Device has been provisioned and is ready to be activated. DEVELOPER activates the Devices. DEVELOPER ships Devices directly to the appropriate Revenue Assurance testers with the NDET Lab approved SW and HW versions. DEVELOPER will activate the Devices. Revenue Assurance team conducts the testing and approves the usage billing. ODPT populates individual Device’s profile in DMD based on the DMD form completed by the DEVELOPER. ODPT provides DEVELOPER with Device certification approval with an expiration date not to exceed 36 months from the time of the date of the approval per the Certification Agreement. Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 15 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS 3.3.3.4 Inactivity and Test Devices If the certification status remains inactive for more than 2 months, the Device may be subjected to another review to be compliant with the latest Verizon Wireless Specifications. OEM must deactivate all Test Devices after certification completes. Test Devices shall not be sold as final products. Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 16 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS 3.4 Device Introduction Process Flow After the Device is approved and before the Device goes to market, the Device must be entered into VERIZON WIRELESS Device Management Database (DMD) as the certified Device to allow the future activation. This Process is known as the Device identification upload (ESN/MEID for 3G Devices or IMEI for 4G Devices). If the Device identification is not loaded into the DMD, the system will prevent the Devices from activation. The DEVELOPER can upload the Device identifications using one of the following approaches: 1. Electronic Data Interchange (EDI). A 24 hour window is needed for the system to process the EDI upload. 2. ODI Web Portal - This option is available only for Devices using VERIZON WIRELESS approved module. A 15-minute window is needed for the system to process the ODI Web Portal upload. If either of the two processes described above is not followed, the VERIZON WIRELESS’s system will prevent the Devices from activation. If the Device identifications are uploaded via EDI or the OD Portal before 10:30pm, EST, the Device identifications will map to DMD and will be ready for activation next morning (after midnight) o Example: File sent by 10:25pm, EST on a Tuesday, file will map to DMD on Wednesday morning at 12am, EST If the Device identifications are uploaded via EDI or the OD Portal after 10:30pm, the ESNs/MEIDs/IMEIs will map to the DMD the following 2nd business day o Example: File sent after 10:30pm, EST on a Wednesday, will map to DMD on Friday morning at 12am, EST Electronic Data Interchange (EDI) ODPT provides DEVELOPER with Electronic Data Interchange (EDI) requirements and credentials for accepting Device technical information submission. Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 17 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS DEVELOPER setup the EDI feed with VERIZON WIRELESS to connect the electronic feed with VERIZON WIRELESS’s Device Management Database (DMD) ODPT provides DEVELOPER the OD SKU number for the approved Device DEVELOPER/ODPT verifies the EDI feed for the Device is linked to the OD SKU properly. OEM is expected to take 5 ESNs/MEIDs/IMEIs previously loaded as Test Devices and uploaded via the EDI feed to the Device SKU number, and send the 5 ESNs/MEIDs/IMEIs to ODPT for verification. Upon verification, VZW will change the 5 ESNs/MEIDs/IMEIs back to Test Devices. DEVELOPER uploads individual Device specific technical data (including ESNs/ MEIDs/IMEIs/ICCIDs, Make, Model) to the provided OD SKU to populate the Device information in the DMD. ODI Web Portal DEVELOPER captures all of the Device identifications (ESNs/MEIDs/IMEIs) in a Comma-Separated Value (CSV) file as followed: o The ESNs/MEIDs/IMEIs will start on the first line of the first column. For Devices with IMEI & ICCID pairings the IMEIs will be placed in column A and ICCIDs will be placed in column B o The name of the file should not contain any special characters (e.g. spaces, dashes, quotation marks, etc) and must contain the make, model and total number count of ESNs/MEIDs/IMEIs or IMEI/ICCIDs loaded). o Example of the.csv file: File Name: CompanyXYZ_ProductABC_5.csv ESN/MEID/IMEI: IMEI/ICCID pair: DEVELOPER logs into OD Web Portal, click on the “Upload ESN/MEID” link/tab next to the approved Device. In the upload screen select the format of the serial numbers that will be uploaded. The format must be one of the following: o o o o Version 27 IMEI (14 or 15) numeric or alpha MEID (14) alpha numeric only ESN HEX (8) alpha numeric only IMEI/ICCID Pair- IMEI(14 or 15) numeric or alpha & ICCID (16) alpha only © Verizon Wireless 2010 -- All Rights Reserved Page 18 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS It is very important to select the correct file content type since the upload process will check the format accordingly. Once the DEVELOPER uploads the Comma-Separated Value (CSV) file of Device identification (ESNs/MEIDs/IMEIs or IMEI/ICCID pairs) via the OD portal, the file is automatically approved and uploaded if the file format is correct. An email notification is automatically sent to ODPT and the DEVELOPER providing notice that an ESN/MEIDIMEI file has been uploaded and automatically approved. The Device identification (ESNs/MEIDs/IMEIs or IMEI/ICCID pairs) provided in the .csv approved file will take up to 1 business day to load into the Verizon Wireless Device Management Database system. Open Development certified approved Devices are available for activation once the (ESNs/MEIDs/IMEIs or IMEI/ICCID pairs) are loaded into the Verizon Wireless Device Management Database system. Deactivated Test Devices to be sold as production Devices shall be reuploaded by DEVELOPER as certified Devices via OD portal or EDI. Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 19 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS 3.5 ODS Agreement Violation Process Flow Upon knowledge of any Rogue Devices, Applications or Violations to OPEN DEVELOPMENT CERTIFICATION AGREEMENT with Verizon Wireless the following will take place: ODPT notifies DEVELOPER of Device compliance issue (rogue Devices or applications detected) Developer will ship 2 sample Devices within 48 hours upon receiving the formal request from Verizon for re-testing. ODPT takes remedial/immediate action to safeguard the Verizon Wireless network – Verizon Wireless retains the right to restrict or eliminate individual OD Device access to the Verizon Wireless network if Verizon Wireless has concerns about harm to the Network. If ODPT determines that the issues are the results of Device evolution and the DEVELOPER had prior knowledge of the potential impact on Device acceptance status: o ODPT suspends Device certification status (ESN/MEID/IMEIs in the DMD are placed into a suspended state to prevent any potentially harmful Devices from being activated onto the Verizon Wireless Network). o DEVELOPER initiates and enters Device Maintenance & Regression Testing Process Flow (see Section 3.7). Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 20 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS 3.6 Device Evolution or Certification Expiration Process Flow Device Evolution: At any time, in case of any updates to the certified software or hardware, DEVELOPER must notify ODPT and provide all submission documentations to ODPT DEVELOPER provides all submission documents with the Device changes in detailed descriptions ODPT/NDET determines the level of testing required based on the updated Device. DEVELOPER initiates Device Maintenance & Regression Testing Flow Certification Expiration: All Verizon Wireless Open Development Certified Devices have a certification period of 3 years. The DEVELOPERs must initiate requests to retired or to extend the Device Certification period for each Device 90 days prior to the expiration date of the current certification. Devices seeking recertification may be subjected to go through Device Maintenance & Regression Testing to be compliant with the latest Verizon Wireless Specifications. If the DEVELOPER chooses to retire the Device or does not take any actions, all future Device activations will be blocked after the Certification period expires. DEVELOPER notifies ODPT the decision on whether to retire the Device or to extend the Certification 90 days prior to the Certification period expires. If the plan is to retire the Device, then o DEVELOPER sends the Re-Certification Request Form to ODPT o Verizon will not accept future activations of the Device. If the plan is to extend the Certification, then o DEVELOPER sends the Release Notes & Re-Certification Request Form to ODPT o ODPT/NDET determines the level of testing required based on the current Verizon specifications. o DEVELOPER submits Device for Device Maintenance & Regression Testing. Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 21 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS 3.7 Device Maintenance & Regression Testing Process Flow Device Maintenance & Regression Testing Flow DEVELOPER submits updated TECC, RN and DMD to ODPT/NDET Lab for evaluation. DEVELOPER coordinates with the OD Authorized ITL to execute regression testing (In coordination with Verizon Wireless NDET Lab). Verizon Wireless retains the right to, at its sole discretion, to introduce and remove requirements from the ODIS. DEVELOPER submits required Devices and documentation to OD Authorized ITL. OD Authorized ITL executes Verizon Wireless OD regression test plans for continued conformance against ODIS. OD Authorized ITL provides DEVELOPER Device results (standardized media and file formats). If the Device meets regression test criteria in ODIS, the OD Authorized ITL forwards the results to the ODPT and the Verizon Wireless NDET Lab to verify that the Device meetings the ODIS. o Upon notification from the OD Authorized ITL & approval from the VZW NDET Lab, ODPT provides DEVELOPER a new Certification Notice for a three year period. o DEVELOPER has option to conduct OD Best Practice testing. If the Device does not meet the testing criteria DEVELOPER may choose one of the following paths forward: o Dispute resolution (DEVELOPER does not agree the Authorized ITL results). o Device rework (DEVELOPER returns to OD Authorized ITL to continue when the Device is ready). Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 22 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS 3.8 Test Lab Contact information Authorized Independent Test Lab Information ITL Name Technology Supported Address URL Contact #1 Phone Fax Email 7 Layers Inc. LTE Only ITL Name Technology Supported Address CETECOM Inc LTE Only URL Contact #1 Phone Fax Email ITL Name Technology Supported Address 15 Musick, Irvine, CA, 92618 www.7layers.com Boris Binger 949-297-8054 Boris.Binger@7Layers.com 6370 Nancy Ridge Dr., Suite 101 San Diego, CA / 92121 www.cetecom.com Amol There – Program Manager 858-362-2401 Amol.There@cetecom.com Intertek Labs 2G/3G, LTE Only, LTE Multimode Email 731 Enterprise Drive Lexington, KY 40510 http://www.intertek.com/wireless-mobile/Devices/ Gwyn McNew - Wireless Engineering Manager 859-226-1072 859-226-1050 Gwyn.Mcnew@intertek.com Contact #2 Phone Fax Email Robbie Payne 859-226-1084 859-226-1050 Robbie.Payne@intertek.com URL Contact #1 Phone Fax Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 23 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS ITL Name Technology Supported Address URL Contact #1 Phone Fax Email ITL Name Technology Supported Address URL Contact #1 Phone Fax Email ITL Name Technology Supported Address URL Contact #1 Phone Fax Email Contact #2 Phone Fax Email ITL Name Version 27 PCTEST Engineering Laboratory, Inc. 2G/3G, LTE Only, LTE Multimode Project Mgr. Carrier/Infrastructure Testing 6660-B Dobbin Road Columbia, MD 21045 http://www.pctestlab.com/ Andrea Zaworski - Laboratory Manager 410-290-6652 andrea@pctestlab.com SGS Wireless U.S., Inc. 2G/3G, LTE Only, LTE Multimode 15150 Avenue of Science Suite 300 San Diego, CA 92128 http://www.sgs.com/ Dawn Saad – LTE Operations manager 858-592-7100 x19122 858-592-7107 Dawn.Saad@sgs.com Tech Mahindra (Americas) 2G/3G, LTE Only, LTE Multimode STE 203, 1001 Durham Avenue, South Plainfield, NJ 07080 www.techmahindra.com Arunav Roy 469-600-7846 arunav.roy@techmahindra.com Upesh Kumar 732-310-0285 upeshku@techmahindra.com Wireless Research Center © Verizon Wireless 2010 -- All Rights Reserved Page 24 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS Technology Supported Address URL Contact #1 Phone Email OTA 3331 Heritage Trade Dr. Suite 101, Wake Forest, NC 27587 http://wirelesscenter-nc.org/ Larry Steffann 919-435-1051 x112 larry.steffann@wirelesscenter-nc.org Contact #2 Randle Sherian Phone Email 919-435-1051 x102 randle.sherian@wirelesscenter-nc.org Inter-Operability (IOT) Test Labs IOT Test Lab Name Contact Phone Email Alcatel-Lucent IOT Test Lab Name Contact Phone Email Telefonaktiebolaget LM Ericsson IOT Test Lab Name Contact Phone Email Nokia Siemens Networks Version 27 Liza Ottesen +1 908-582-6861 Liza.ottesen@alcatel-lucent.com Joe Bruccoliere +1 972-583-9056 Joe.bruccoliere@ericsson.com Alison Myers +1 682-233-0167 alison.myers@nsn.com © Verizon Wireless 2010 -- All Rights Reserved Page 25 OPEN DEVELOPMENT DEVICE CERTIFICATION PROCESS 4 References 1. CDG-90, Global Handset Requirements for CDMA – CDMA200 Voice, SMS, and Data, version 2.2, September 28, 2997 2. CDG-148, CDMA Device Requirements — CDMA2000 1xEV-DO Release 0 & Revision A, Version 1.5, December 22, 2007 3. CDG-143, Recommended System Selection Requirements for 1X and 1xEV-DOCapable Terminals, Version 1.0, March 15, 2007 4. RFC 2486 - The Network Access Identifier, January 1999 5. RFC 4784 - DMU requirements 6. 3GPP2 C.S0011-C v2.0 Recommended Minimum Performance Standards for cdma2000 Spread Spectrum Mobile Stations, March 2006 7. 3GPP2 C.S0033-A v2.0 Recommended Minimum Performance Standards for cdma2000 High Rate Packet Data Access Terminal, September 2007 8. 3GPP2 C.S0036-0 v1.0 Recommended Minimum Performance Specification for C.S0022-0 Spread Spectrum Mobile Stations, March 2002 9. 3GPP2 C.S0037-0 v1.0 Signaling Conformance Specification for cdma2000 Wireless IP Network, April 2002 10. 3GPP2 C.S0038-A v2.0 Signaling Conformance Specification for High Rate Packet Data Air Interface, April 2007 11. 3GPP2 C.S0043-0 v1.0 Signaling Conformance Test Specification for cdma2000 Spread Spectrum Systems, October 2004 12. 3GPP2 C.S0060-0 v1.0 Signaling Conformance Test Specification for Over-theAir Service Provisioning, December 2005 13. 3GPP2 C.S0061-0 v1.0 Signaling Conformance Test Specification for Short Message Service, June 2005 14. 3GPP2 C.S0062 Signaling Conformance Test Specification For CDMA2000 Data Services, version 1.0, May 2007 15. 3GPP2 C.S0066-0, Version 1.0, Over-the-Air Service Provisioning for MEIDEquipped Mobile Stations in Spread Spectrum Systems, August 27, 2004 16. 3GPP2 C.S0072, Version 1.0, Mobile Station Equipment Identifier (MEID) Support for cdma2000 Spread Spectrum Systems Revision 0, July 2005 17. 3GPP2 C.S0073, Version 1.0 Signaling Test Specification for Mobile Station Equipment Identifier (MEID) Support for CDMA2000 Spread Spectrum Systems, September 26, 2005 18. 3GPP2 S.R0006-529-A Wireless Features Description: Emergency Services, version 1.0, June 2007 19. 3GPP2 S.R0048-A, Version 3.0, 3G Mobile Equipment Identifier Stage 1, September 23, 2004 Version 27 © Verizon Wireless 2010 -- All Rights Reserved Page 26