YOU
MAKE US
DIFFERENT
GRADUATE AND INTERNSHIP OPPORTUNITIES
Alicia Patel
Mid Markets & SME Banking
@LBGtalent
facebook.com/discoverwhatmatters
lbgtalent
WHAT
MAKES ME
DIFFERENT?
“I SUPPORT A
HOME FOR DOGS.”
I love dogs. If I could have a house full of them,
I would! That’s why I’m a sponsor for a canine
charity. I give money for food and facilities that
help dogs from troubled backgrounds.
I’m glad I chose the Insurance programme here.
Being there for customers when they need us
most means a lot to me. And helping people
protect the things that matter to them is a great
reason to get out of bed each morning.
CONTENTS
4
About Us
6
Programme Information
8
Business Management & Customer Operations
9
Puja’s story
10
Commercial Banking — Business Management
11
Commercial Banking — Global Corporates & Financial Institutions
12
Commercial Banking — Corporate Products & Markets
13
Commercial Banking — Mid Markets & SME Banking
14
Emma’s story
15
Consumer Finance ­­­— Business Management
16
Digital Banking
17
Finance
18
Group Audit
19
Alicia’s story
20
HR
21
Insurance
22
IT Business Management
23
Retail Banking
24
Risk
25
Ben’s story
Lyuba Zagarova
26
The Intern Experience
Insurance
28
Learning & Development
29
Rewards & Benefits
30
Life at Lloyds Banking Group
31
How to apply
About Us
14
CHOOSE YOUR OWN CAREER PATH
YOU
MAKE US
DIFFERENT
GRADUATE
PROGRAMMES
WE VALUE ALL THE THINGS THAT MAKE
YOU DIFFERENT
14
PROGRAMMES
You’ve probably heard of Lloyds Bank. How about
Halifax, Bank of Scotland and Scottish Widows?
Those, and other prestigious brands, are all part
of Lloyds Banking Group. Each business is distinct,
offering customers a real choice. But there is one
commitment we all share.
We serve
MILLION
10.5
MILLION
Only
6%
CUSTOMERS
of applicants* study
84,500
COLLEAGUES
We’ve designed every programme to give you
the best chance to be your best. Taking on real
responsibilities, you’ll build on your strengths and
overcome what comes less naturally. You’ll discover
a breadth of experience which will continue
throughout your career here.
At Lloyds Banking Group, we’re looking for individuals. WHAT WE WANT TO SEE
People with personal passions, independent ideas and Different programmes call for different strengths and
open minds. People who want to make an impact.
skills. Alongside all the special qualities that make you
who you are, there are certain things we all need to
All the things that are unique about you will help us to
share though. Those range from good engagement
be different too. With a role that matters, you’ll help us
skills, a positive way with people and collaborative
to be the best bank for customers.
spirit, to commercial awareness and, first and foremost,
doing the right thing.
WE’RE A BANK FULL OF DIFFERENCES
INTERNSHIP
25
Across our various brands, we offer a range
of opportunities as diverse as our people.
There’s a host of different programmes to
choose from. Whether you want to join us as
a graduate or an intern, you can select the type
of work — and career path — that best suits you.
Online
BANKING USERS
ACCOUNTING
& FINANCE
*Students who applied for the 2014-2015
programme cohort
By working together, putting customers first and
keeping things simple, we will help Britain prosper.
That’s not just about providing communities
and businesses with great banking. It also means
supporting charities and projects that make all
kinds of direct differences, in all sorts of places.
A GREAT BUSINESS IS A DIVERSE BUSINESS
For us, diversity isn’t just a moral obligation. People
from all backgrounds, and from the broadest range of
degree subjects, make us a better business. Yes, we
value those with business, mathematics, economics
and finance degrees for certain jobs. But we also
recruit people from every discipline you could
imagine — psychology to web design, English
literature to law, history to chemistry.
www.lloydsbankinggrouptalent.com
THE DIFFERENCE WE’LL MAKE FOR YOU
Based around a robust plan, your development
experience will include studying towards a renowned
professional qualification, vital in-house courses, plus
on-the-job learning in a variety of teams.
You’ll enjoy personal support and mentoring from
highly experienced business leaders. And every day,
you’ll be surrounded by professionals with so much
to give.
REWARDING YOUR UNIQUENESS
Bring your personality, passion and commitment to
work and we will reward you. With so many brands
and business areas, there are all kinds of career paths
you could choose to walk. We’ll help you make the
best choice for you, and support you to go far.
As well as fantastic scope for career progression,
we offer a great salary and flexible benefits, agile
working and a very healthy work/life balance.
Want to find out what sort of difference you could
make? Read on.
5
• Business Management
& Customer Operations
• Digital Banking
• HR
• Commercial Banking
– Global Corporates
& Financial Institutions
• Commercial Banking
– Corporate Products
& Markets
• Insurance
• Retail Banking
• Group Audit
• Risk
• Business Management
& Customer Operations
• Consumer Finance
– Business Management
• Commercial Banking
– Business Management
• Digital Banking
• Insurance
• Retail Banking
• Digital Banking
If you want some insight, visit discoverwhatmatters.co.uk
and play our Game. You’ll then discover if you are
more at home as a People Maestro, Solutions Pro,
Tech Marvel, Strategy Ace or Relationship Champion.
But use this only as a guide — you may find that you
are happiest on a different path to the one your
profile would suggest. And we’d welcome that,
as what makes you different makes us successful.
THE PROGRAMMES
www.lloydsbankinggrouptalent.com
Commercial Banking — Corporate Products & Markets
Create and manage the commercial banking products
that delight clients from high potential start-ups to
global corporates.
Commercial Banking — Global Corporates & Financial
Institutions
Manage commercial banking relationships with major
corporations and financial services organisations.
Commercial Banking — Mid Markets & SME Banking
Deliver commercial banking solutions to impressive
entrepreneurs and complex mature businesses.
Consumer Finance — Business Management
Build a career developing finance industry innovations
for commercial customers and individual consumers.
Digital Banking
Capitalise on a £1 billion technology investment
to transform the way the UK banks.
Finance
This is the ideal platform for an influential, diverse and
high-profile finance career.
Group Audit
Help one of the UK’s largest banks grow safely and
sustainably.
HR
Help create a culture that inspires 84,500 people
to make the best of themselves.
Insurance
Help customers protect what matters to them today
and help them plan for tomorrow.
IT Business Management
Across products, services and software, transform the
way a major bank works.
Business Management & Customer Operations
Retail Banking
Deliver high performance and growth, from processes, Shape the future of three of the best known banking
to property and infrastructure.
brands on the high street.
Commercial Banking — Business Management
Influence the way our bank functions and impact on
the experience of 1.25 million commercial banking
customers.
• IT Business Management
6
We want to tap into your intelligence, intellectual
curiosity and open-mindedness. We want to
understand your ambitions, reward your willingness
to learn and build on the skills you were born with.
To help you decide where you fit in best, we’ve
organised our 14 programmes into five career paths.
The diagram on the page opposite illustrates the
different opportunities available to you, based on
your personal and professional skills and the type
of individual you are.
• Commercial Banking
– Mid Markets
& SME Banking
• Finance
Some organisations look only at their business needs
and then try to mould their graduates and interns
to meet them. At Lloyds Banking Group, we take
a different view. We want to get to know the real you
and then help you work in the part of the bank where
you’ll be happiest, most fulfilled and most productive.
Programme Information
WHERE
DO YOU
FIT IN?
OVERVIEW OF
PROGRAMMES
www.lloydsbankinggrouptalent.com
Risk
Build a career as the second line of defence for the
bank, managing existing risks and modelling and
mitigating emerging threats.
7
WHAT
MAKES ME
DIFFERENT?
BUSINESS
MANAGEMENT
& CUSTOMER
OPERATIONS
Jennifer Harris
As the backbone of the organisation, Group
Operations touches everything the Group does.
It is instrumental to delivering our ambitious
vision, to become the best bank for customers.
Lloyds Banking Group answers two million calls
from customers every month, and makes £125
billion of payments for customers every day.
We process approximately 33% of the money
that flows through the UK economy, daily.
You’ll help make that possible.
Qualification:
Chartered Banker Diploma
(Level 7)
Location: Nationwide
Salary: Competitive
8
With a focus on ensuring excellent customer
experiences, Group Operations provides services
across the organisation — from processes, to
property and infrastructure.
As a graduate, you’ll explore three different
placements. As an intern, you’ll experience
a range of projects.
You’ll enjoy the scope to get involved in
delivering high performance, in areas as diverse
as Security and Fraud, Sourcing and Property.
Helping to deliver growth for our customers,
our people and our business, you’ll enjoy
a visible, positive impact.
“I’M LEAD
SINGER IN A SOFT
ROCK BAND.”
It’s great to lead as diverse a life as possible. I fill
my time with so many different things. I’ve been
lead singer in my own band performing lots of
soft rock numbers. But that’s not my only passion.
Aerobics, dance, reading books about everything
from finance to religion… I’m always looking for
the next new activity to be involved in. That’s what
makes me right for the IT programme. Banking
technology is always evolving. We’re always
launching new innovations that transform the
sector and make life better for our customers.
I wouldn’t be anywhere else.
Puja Bafna
IT Business Management
Along the way, you’ll benefit from an impressive
range of learning and development opportunities,
plus the full support of managers and colleagues.
We offer a full spectrum of career development
and — for graduates — a recognised professional
qualification.
Discover more on page 28.
www.lloydsbankinggrouptalent.com
www.lloydsbankinggrouptalent.com
9
Isabel Buckles
Qualification: Various
Location: Bristol, Edinburgh,
London, Manchester
Salary: Competitive
10
COMMERCIAL
BANKING
COMMERCIAL
BANKING
BUSINESS MANAGEMENT
GLOBAL CORPORATES
& FINANCIAL INSTITUTIONS
Our Commercial Banking division serves over
1.25 million businesses, including 91% of the
FTSE 100 and 83% of the FTSE 250, plus over
100,000 new start-ups, each year.
Client First & Conduct, and Client Services.
You’ll develop unrivalled insights into client
businesses of all types and sizes — and how
we deliver on their needs.
In Business Management, you’ll support our
client relationship managers and product
specialists. It’s an opportunity to enhance and
influence the way the bank functions, improve
the experience for our customers, and help
us achieve ambitious plans for growth.
For graduates, your development manager will
work with you to ensure your preferences steer
the placements you are allocated. Interns can
look forward to first-hand experience of project
or business support roles.
Lloyds Banking Group is one of the largest
banks in Europe and an organisation with clear
direction. Our Commercial Banking division
already serves over 1.25 million businesses,
including 91% of the FTSE 100, and it has
ambitions to go much further.
As a graduate, you’ll explore four different
placements. As an intern, you’ll experience
a range of projects.
Along the way, you’ll benefit from an
impressive range of learning and development
opportunities. We offer you a full spectrum
of career development and — for graduates —
a recognised professional qualification.
Your journey will encompass diverse areas
including Risk, Change, Data & Business Services, Discover more on page 28.
www.lloydsbankinggrouptalent.com
In Corporate and Financial Institutions, you’ll
gain experience of working with a cross-section
of large corporations with operations across
the globe. You’ll develop a comprehensive
understanding of commercial banking as
a discipline — from product pricing, to credit
and risk management — allowing you to make
an informed choice about your future career.
As a graduate, you’ll explore four different
placements. As an intern, you’ll work in the
www.lloydsbankinggrouptalent.com
Global Corporates and Financial Institutions
relationship management teams.
Rumanjeet Dhadda
You’ll enjoy the scope to gain valuable
knowledge and experience in areas like credit,
products and relationship management. As well
as strong business acumen and achievements
to be proud of, you’ll develop a wide-ranging
professional network.
Along the way, you’ll benefit from an
impressive range of learning and development
opportunities, plus the full support of managers
and colleagues. We offer a full spectrum of career
development and – for graduates – a recognised
professional qualification.
Qualification: CFA
Discover more on page 28.
Location: London
Salary: Competitive
11
Safia Erbakan
Our Commercial Banking division serves over
1.25 million businesses, including 91% of the
FTSE 100 and 83% of the FTSE 250, plus over
100,000 new start-ups, each year.
An impressive client list like ours demands
a market-leading range of products. We need
very talented, credible people to create and
manage them. If you have restless curiosity,
analytical skills and the ability to connect with
people at all levels, we have an outstanding
career proposition for you.
Qualification: CFA
Location: London
Salary: Competitive
12
As a graduate, you’ll explore four different
placements. As an intern, you’ll experience
a range of projects.
COMMERCIAL
BANKING
COMMERCIAL
BANKING
CORPORATE PRODUCTS & MARKETS
MID MARKETS & SME BANKING
of this diverse and fulfilling journey. We offer
experiences spanning everything from product
management and sales management to risk,
operations and liquidity. What’s more, you’ll
hone interpersonal and relationship-building
skills that will be vital to your future success
as a commercial banker and product specialist.
This is your opportunity to work with some
of the UK’s most impressive entrepreneurs.
You’ll support the goals of organisations which
will shape the landscape of British business.
Along the way, you’ll benefit from an
impressive range of learning and development
opportunities, plus the full support of managers
and colleagues. We offer a full spectrum of
career development and — for graduates —
a recognised professional qualification.
Discover more on page 28.
SME (Small to Medium Sized Enterprises)
Banking works with diverse fast-growing clients,
trading domestically and internationally, with
a turnover between £1 million and £25 million.
Mid Markets supports the varied financial needs
of more mature businesses, with a turnover
between £25 million and £750 million.
As a graduate, you’ll explore four different
placements. As an intern, you’ll experience
a range of projects.
You’ll take on real responsibility from day one
Your diverse journey could encompass
Alicia Patel
relationship management, product development
and risk management. You’ll experience
different sectors too — anything from property
to healthcare to manufacturing. And, crucially,
as this is a truly national programme, you could
find yourself in various cities across the UK on the
path to becoming a leading commercial banker
of the future.
Along the way, you’ll benefit from an
impressive range of learning and development
opportunities, plus the full support of managers
and colleagues. We offer a full spectrum of
career development and — for graduates —
a recognised professional qualification.
Discover more on page 28.
www.lloydsbankinggrouptalent.com
www.lloydsbankinggrouptalent.com
Qualification:
Chartered Banker Diploma
Location: Nationwide
Salary: Competitive
13
WHAT
MAKES ME
DIFFERENT?
“MY FANTASY
DINNER PARTY
GUESTS WOULD
BE BOWIE, BRUNEL
AND DE GAULLE.”
What am I passionate about? How long have you
got? So many things: music, modern European
history, pop culture, engineering… you name it.
I studied history, because I like to understand
why things become the way they are. And being
endlessly curious means I never stop learning.
That’s why I’m perfect for Audit. This is the most
diverse programme in the bank. It touches the
most places. Technical, complex, commercial,
yet all about people. I love it.
Emma Bardsley
Group Audit
CONSUMER
FINANCE
BUSINESS MANAGEMENT
Personal customers and businesses look to
Lloyds Banking Group to finance purchases,
grow their business and provide game-changing
finance and payment innovations. Concepts that
change life for the better. Our Consumer Finance
teams are where many of these ideas are created
and delivered.
Consumer Payment Solutions develops exciting
products and services for consumer credit cards
and commercial card payments. Consumer
Lending provides innovative personal loans, so
customers can finance purchases and restructure
borrowing. And Motor Finance spans secure,
convenient financing for car purchases, plus
vehicle leasing and fleet management.
As a graduate, you’ll explore three different
placements. As an intern, you’ll experience
a range of projects.
You can look forward to lots of responsibility
right from the outset. Working in this fast-paced
environment, you’ll gain piercing customer
insight and focus, specialist technical skills and
the leadership ability to become one of our
senior managers of the future.
Along the way, you’ll benefit from an
impressive range of learning and development
opportunities, plus the full support of managers
and colleagues. We offer a full spectrum of
career development and — for graduates —
a recognised professional qualification.
Discover more on page 28.
14
www.lloydsbankinggrouptalent.com
www.lloydsbankinggrouptalent.com
Stephanie Scott
Qualification: Various
Location: Birmingham, Cardiff,
Edinburgh, London, Manchester
Salary: Competitive
15
DIGITAL
BANKING
Sophia Hunter
Qualification:
Digital Academy
Location: Bristol, Edinburgh,
Halifax, London
Salary: Competitive
16
At Lloyds Banking Group we set the standard in
all things digital. We impact on the lives of over
10.5 million digital customers, every day.
And we’re investing £1 billion over the years to
come, to remain at the forefront of innovation.
Depending on whether your interests are
technical, creative or commercial, you could find
yourself in areas as diverse as Strategy and Sales,
Creative Design and Customer Experience, Fraud
and Security or Risk and Operations.
For our customers, it means transforming their
experience of banking. And for you, it means a
career path that could take you literally anywhere.
Group Digital is where people up their game
every day. Here you’ll find the opportunities,
resources, training and expert mentoring
to develop as far and as fast as you want to.
Along the way, you’ll benefit from an
impressive range of learning and development
opportunities, plus the full support of managers
and colleagues. We offer a full spectrum of
career development and — for graduates —
a recognised professional qualification.
As a graduate, you’ll explore three different
placements. As an intern, you’ll experience
a range of projects.
Discover more on page 28.
www.lloydsbankinggrouptalent.com
FINANCE
This is the ultimate platform for an influential,
diverse and successful accountancy career.
Finance at Lloyds Banking Group sits at the
heart of every decision-making process.
We are one of the largest banks in the UK and
also one of the biggest companies of any type
on the FTSE 100. Everything from customer
satisfaction to sales growth, risk metrics to
service levels is figures-driven. And we help
lead in all these areas. For you, that means
a career with almost limitless potential.
As a graduate, you’ll explore four different
placements. As an intern, you’ll experience
a range of projects.
www.lloydsbankinggrouptalent.com
These can take place in any area of Finance —
from tax to statutory reporting, business
partnering to development capital. Crucially,
you’ll also enjoy scope to find out how the
function interacts with the rest of this complex
and sophisticated organisation — and see the
impact Finance has on the whole Group.
Along the way, you’ll benefit from an
impressive range of learning and development
opportunities, plus the full support of managers
and colleagues. We offer a full spectrum
of career development and — for graduates —
a recognised professional qualification.
Discover more on page 28.
Ronald Tran
Qualification:
CIMA, ACA or ICAS
Location: Edinburgh, London,
South West England, Yorkshire
Salary: Competitive
17
WHAT
MAKES ME
DIFFERENT?
GROUP AUDIT
Emma Bardsley
Audit at Lloyds Banking Group plays
a high-profile role in identifying and mitigating
risks and allowing the bank to grow in a safe
and controllable manner. For one of the largest
banks in Europe, with 25 million customers,
that’s a substantial responsibility.
Because of its unique role, Audit is seen as
an important step on the road towards senior
leadership. So if you want to open up a wide
range of career options in banking and financial
services, it’s a perfect place to start.
Qualification: ACCA
Location:
Bristol, Edinburgh, London
Salary: Competitive
18
As a graduate, you’ll explore four different
placements. As an intern, you’ll experience
a range of projects.
Because our programmes recruit small numbers,
you can look forward to accountability and
exposure to senior leadership. And you’ll
experience a varied range of audit teams —
from those which focus on particular business
functions, to those which specialise in particular
areas of audit, such as risk.
Along the way, you’ll benefit from an
impressive range of learning and development
opportunities, plus the full support of managers
and colleagues. We offer a full spectrum
of career development and — for graduates —
a recognised professional qualification.
“MY TEAM
CALL ME
SLIPKNOT GIRL!”
You might not think it to look at me, but I’m the
biggest heavy metal fan you’ve ever met. I’ve
been to a lot of concerts. It’s a really big part
of who I am. I love talking about it in the office
— especially as it shocks people when they first
find out! There’s a serious side to this though.
I appreciate the fact that I’m able to be me at
work. This is a place where true individuals are
valued. That matters.
Alicia Patel
Mid Markets
& SME Banking
Discover more on page 28.
www.lloydsbankinggrouptalent.com
www.lloydsbankinggrouptalent.com
19
INSURANCE
HR
Ben Morris
People are at the heart of Lloyds Banking Group.
Our 84,500 colleagues are devoted to being
the best bank for 25 million customers. HR has
a huge role to play.
HR ensures our people are set up for success,
whatever tomorrow brings. As one of the nation’s
most high profile financial institutions, the Group
must react to constant change — commercial,
strategic, regulatory and political. HR practitioners
help us manage change effectively.
Qualification: Masters in
Professional HR (CIPD Level 7)
Location: Nationwide
Salary: Competitive
20
Roles range from recruitment, to training and
development, to advising on good practice.
HR champions a progressive culture that takes
people seriously — their ambitions, rewards and
the need for a balanced, healthy lifestyle.
As a graduate, you’ll explore three different
placements. As an intern, you’ll experience
a range of projects.
Some members of the HR team work in partnership
with a particular business area. Others specialise
in areas like talent, performance and reward or
organisational capability. You’ll discover the diverse
impact they have on our people, business and
customers.
Along the way, you’ll benefit from an
impressive range of learning and development
opportunities, plus the support of managers and
colleagues. We offer a full spectrum of career
development and — for graduates — a recognised
professional qualification.
Interns spend 10 weeks in either a customerLyuba Zagarova
facing or specialist Insurance environment.
Graduates get to experience both areas
in-depth. As you grow and find out where your
passions lie, you’ll develop your leadership
Scottish Widows, the Group’s Insurance business,
potential by leading a change initiative, a product
is one of the most recognisable brands
development project or managing a team.
in the insurance market. With over 4.3 million
Along the way, you’ll benefit from an
home insurance customers and 6.4 million life,
pensions and investments customers, we’re at the impressive range of learning and development
forefront of a dynamic, ever-changing sector with opportunities, plus the full support of managers
and colleagues. We offer a full spectrum of career
new innovations and new markets emerging all
development and — for graduates — a recognised
the time.
Qualification:
professional qualification.
As a graduate, you’ll explore three different
Diploma in Insurance
Discover more on page 28.
placements. As an intern, you’ll experience
Location:
a range of projects.
Whether we’re helping customers protect what
matters to them today or helping them plan for
tomorrow, the Insurance team at Lloyds Banking
Group does a job to be proud of.
Bristol, Edinburgh, Leeds
Salary: Competitive
Discover more on page 28.
www.lloydsbankinggrouptalent.com
www.lloydsbankinggrouptalent.com
21
Uzma Arshad
Qualification:
Chartered Banker Diploma
Location: Nationwide
Salary: Competitive
22
IT BUSINESS
MANAGEMENT
RETAIL
BANKING
Technology touches every corner of Lloyds
Banking Group and every relationship we have
with 25 million UK customers. Our exciting,
rapidly changing IT function develops innovative
products, services and software. There’s nowhere
better to bring your passion for technology and
leadership ambitions.
Depending on your interests you could find
yourself developing insight, skills and knowledge
in a variety of areas: Business Analysis, Service
Delivery and Infrastructure, Project Management
and Application Development Management.
Your work will range from small but vital process
changes to large-scale transformation.
Retail is the face of Lloyds Banking Group —
on the high street, on the phone and online.
With over 25 million customers, we are one of
the UK’s largest retail banks. We’re leading the
transformation of the customer experience —
from digital innovation to valuable customer advice.
There is a rich variety of important areas for you
to consider — from customer-facing functions
including Community Banking, Business Banking
or Telephone Banking, to specialist teams
focused on priorities like change, marketing
or product development.
You’ll discover almost limitless possibilities,
to transform the way we work and the way
our customers bank. This is not a technical
programme, so an IT background is not
necessary. What matters is a passion for people
management, project management, business
analysis and problem solving.
Along the way, you’ll benefit from an
impressive range of learning and development
opportunities, plus the full support of managers
and colleagues. We offer a full spectrum
of career development and — for graduates —
a recognised professional qualification.
We have three of the best-known high street
brands in the country — Lloyds Bank, Halifax
and Bank of Scotland — with around 2,200
high-street branches and 13 contact centres.
Meanwhile, behind the scenes, there’s a vast
organisation devoted to business operations,
business risk, marketing and brands, and product
development.
Along the way, you’ll benefit from an
impressive range of learning and development
opportunities, plus the full support of managers
and colleagues. We offer a full spectrum of career
development and — for graduates — a recognised
professional qualification.
As a graduate, you’ll explore three different
placements. As an intern, you’ll experience
a range of projects.
Discover more on page 28.
As a graduate, you’ll explore three different
placements. As an intern, you’ll experience
a range of projects.
www.lloydsbankinggrouptalent.com
www.lloydsbankinggrouptalent.com
Discover more on page 28.
Francesca O’Gorman
Qualification:
Chartered Banker Diploma
Location: Nationwide
Salary: Competitive
23
WHAT
MAKES ME
DIFFERENT?
“I’M A RAMPAGING
LOOSE HEAD PROP.”
RISK
Jong Boo Yoo
Risk is all about growing a robust and sustainable
business. It ensures the bank’s ideas, solutions,
plans, decisions and processes have in-built
resilience, to deliver long-term commercial
success.
This division acts as the second line of defence
for the bank, managing existing issues and
modelling and mitigating emerging threats
and scenarios. And it’s growing in profile and
commercial significance all the time. Risk
experience is the bedrock of all kinds
of prominent banking careers.
Qualification:
Chartered Banker Diploma
Location: Nationwide
Salary: Competitive
24
As a graduate, you’ll explore four different
placements. As an intern, you’ll experience
a range of projects.
With real accountability, your ideas will be sought
and your perspective will inform key decisionmaking. On a diverse journey of insight and
experience, you could find yourself making
a contribution in areas as varied as Conduct
& Compliance, Credit Teams, Operations,
the Chief Operating Office, or as a relationship
manager for a portfolio of clients.
There’s nothing like being a forward on a rugby
pitch. It’s really hard work, it’s really physical.
But mostly it’s about team spirit and loyalty to
those around you. And what I’ve learned here,
helps at work too. When you create a sense of
belonging, people give that little bit extra to the
cause. That’s what HR is all about. Developing
the culture that allows people to make the best
of themselves and achieve their ambitions.
Who wouldn’t want to be involved in that?
Ben Morris
HR
Along the way, you’ll benefit from an
impressive range of learning and development
opportunities, plus the full support of managers
and colleagues. We offer a full spectrum
of career development and — for graduates —
a recognised professional qualification.
Discover more on page 28.
www.lloydsbankinggrouptalent.com
www.lloydsbankinggrouptalent.com
25
SUPPORT FOR YOUR DEVELOPMENT
We offer 10-week placements in every
business area which has a graduate scheme.
It’s easy to choose a path that suits your skills
and interests.
Managers and colleagues will give you
valuable support in your day-to-day role.
What’s more, if you impress us as an intern,
we’ll award you a graduate place. So next
summer could be the start of something
really great.
When it comes to exploring your future options
there is no time like the present.
BROADEN YOUR HORIZONS,
BOOST YOUR PROSPECTS
Your intern experience is one you will remember
forever. You will achieve so much and discover more
about yourself, banking and your career options.
With genuine responsibilities from day
one, you will rise to all kinds of rewarding
challenges.
You’ll find out what fulfils you, and build strong
foundations for your future.
26
SECURE A GRADUATE ROLE
Contributing to real-world projects, you’ll
develop impressive business acumen,
plus specialist skills in your chosen area.
Along the way, you’ll get an insider’s
understanding of our whole Group.
www.lloydsbankinggrouptalent.com
You can look forward to a combination
of tailored and universal training —
­­ from
leadership and customer experience, to
engagement, communication and negotiation.
We also have a host of online resources,
designed to help you achieve your potential.
BE PART OF A DIVERSE COMMUNITY
The people you’ll meet as an intern will have
a positive impact on your growth.
We’ll expect you to tap into the expertise
of all kinds of experienced professionals.
You’ll also forge bonds with fellow interns
and graduates, as you grow together.
You’ll start building the influential network
that will open doors to further opportunities.
You’ll also gain a fresh perspective on your
unique personal skills and capabilities, and
insight into what excites and interests you
in the workplace.
IT’S TIME TO MAKE YOUR DIFFERENCE FELT
Your new knowledge and achievements
will add significant value to your CV.
Whatever you decide about your future,
you’ll go forward with great prospects
for success.
So choose what fits you and join us for your
most unique, rewarding summer ever.
www.lloydsbankinggrouptalent.com
Interns
THE
INTERN
EXPERIENCE
We have opportunities nationwide, and all
of our diverse internships are paid.
On a journey of discovery, you’ll learn what
makes you different — and find out what
a difference you can make.
27
LEARNING
& DEVELOPMENT
We’re proud of our commitment to personal and
professional development. Join us as a graduate
and your training will be a vital mix of industry
renowned professional qualifications, formal
events designed and delivered by experts, rapid
on-the-job learning, and support and mentoring
REWARDS
& BENEFITS
from highly experienced business leaders. In short,
everything you need to succeed long-term.
These individual components are bound together
in one central development journey aligned to
Lloyds Banking Group’s culture and our vision to
become the Best Bank for Customers.
Each of our 14 graduate programmes comes with its own recognised professional qualification or training.
Some have several options to choose from depending on the career direction you want to take.
FULL SPECTRUM OF CAREER DEVELOPMENT
But there’s so much more to it than that. You can look forward to a combination of tailored and universal
training — covering everything from leadership to customer experience to engagement, effective
communication and negotiation, to name just three subjects.
GENEROUS
HOLIDAY
Entitlement
We don’t just reward performance —
we reward colleagues for demonstrating
our values and behaviours, for acting
responsibly and, above all, for putting
customers at the heart of everything
they do.
Private
MEDICAL
COVER
Starting salary
COMPETITIVE
+ relocation allowance
+ extra allowance
for London placements
SHAREBUYING
Learning & Development
PROFESSIONAL QUALIFICATIONS
Bring your personality, passion and
commitment to work and we will reward
you. As well as the attainment of a
professional qualification and fantastic
scope for career progression, we offer
a great salary and flexible benefits, agile
working and a very healthy work/life
balance.
PENSION
SCHEME
Plans
You’ll also have access to our Management Academy, our Technical and Professional courses, innovative
career development resources and a wide range of online reading material through Books24x7.
Rewards
THE RESPONSIBLE BUSINESS CHALLENGE
Lloyds Banking Group has made a pledge to Help Britain Prosper. One of the ways you’ll contribute
is through the Responsible Business Challenge. You’ll come together with other graduates to take on
a business initiative to raise funds for a UK-wide charity — demonstrating your energy, intelligence and
passion to make a true difference to the communities around us.
THE INNOVATION CHALLENGE
One of the many reasons the graduate programmes have such support within the bank is because of the
fresh thinking new talent brings. One of the ways we underpin this is through the Innovation Challenge.
Here you’ll embrace different ways of doing things, learn innovation frameworks and consulting methodologies,
and have the opportunity to recommend real change to be implemented across the organisation.
LEARNING FROM THE PROFESSIONALS
FLEXIBLE
BENEFITS
A cash sum of
4% of your salary
which can be spent on
a range of great benefits
Discounted
ANNUAL
FINANCIAL
PERFORMANCEPRODUCTS
RELATED
BONUS
LAPTOP
& MOBILE
PHONE
After year one
But most important of all are the people here. You’ll be surrounded by professionals with so much to give.
It’s up to you to seek them out and tap into their experience ­— so that you generate the diverse and
influential network that will open doors to role after role that truly matters.
28
www.lloydsbankinggrouptalent.com
www.lloydsbankinggrouptalent.com
29
APPLICATION PROCESS
AND HOW TO APPLY
Step inside Lloyds Banking Group and you’ll enjoy
a warm welcome. You’ll discover an open-minded
community that relishes diversity, encourages
innovation and values curiosity. After all, we’re
the bank that strives to be the best for customers.
Everything we do is driven to help Britain prosper.
And it’s fresh thinking which makes that happen.
We know the best way to achieve our ambitious
goals is to build a collaborative community of
dedicated individuals, united by shared purpose,
but each defined by their own unique passions.
It takes people as diverse as the population to help
the nation thrive. By working together, we harness
all kinds of strengths to make a difference.
Everyone here believes in putting customers first.
In return for their commitment, we make sure our
people are a priority, too. So as part of our Group,
you’ll benefit from our commitment to supporting
your success. That means everything from flexible
working hours, through to comprehensive
development opportunities.
1. APPLICATION
& ONLINE TESTING
We know it’s vital for you to follow your own path
of discovery and growth. That’s why, in addition to
the variety on offer within your specially designed
development curriculum, you’ll also be encouraged
to learn about areas beyond your programme.
We’ve designed an application process that’s all
about insight.
You’ll enjoy the chance to follow your personal
interests and get involved with projects outside
your regular role. What’s more, we’ll give you scope
to make a direct difference to your community,
perhaps by volunteering for one of our
charity challenges.
Naturally, we want to understand the things that
make you unique, the ways you can contribute to
our diverse community, and the potential we can
help you realise.
To receive an offer, you’ll need to pass each stage
of the process:
www.lloydsbankinggrouptalent.com
We’ll assess you by taking into consideration
various elements including your educational
attainment at degree level, your performance on
the Numerical Reasoning Test and the Strengths
and Cultural Assessment which you’ll be asked
to complete at this stage.
www.lloydsbankinggrouptalent.com
2. STRENGTHS-BASED VIDEO INTERVIEW
This is your opportunity to tell us why you want
to work with us. We’ll explore your personal
strengths and what motivates you. This is the final
stage of the process for Intern applicants.
3. ASSESSMENT CENTRE — THE INNOVATION LAB
Graduate applicants progress to an assessment
day. This will allow us to get to know each other
more and allow you to find out more about the
programme you have applied for. The day will
involve a variety of engaging exercises, including
an interview, role-play and group activity.
It normally takes between six and eight weeks from
application to job offer. We will provide a detailed
feedback report on your observed strengths and
developmental areas.
How to apply
LIFE AT
LLOYDS BANKING GROUP
1. APPLICATION & ONLINE TESTING
3. ASSESSMENT
CENTRE
Life with us
But just as importantly, every stage of the process
brings you a little deeper into our world. So you
can find out how much you’d enjoy a career here.
If all of that excites you, then rest assured —
we’re excited for you to be part of it.
30
2. STRENGTHS
BASED INTERVIEW
31
To find out about these roles, visit:
lloydsbankinggrouptalent.com
To find out what you’re made of,
play our game at:
discoverwhatmatters.co.uk
@LBGtalent
facebook.com/discoverwhatmatters
lbgtalent