Corporate Presentation 2015 Índice 1 We are SEUR 2 DPDgroup 3 Differential solutions 1 We are SEUR We are SEUR Reference Company Market share above 20% Pioneer company in the industry since 1942 The structure with largest network in Spain and Portugal Multi-expert mindset International operational capacity provides a service to 230 countries through the GeoPost network Committed to our customers Pro-activity in delivery solutions Adaptation to every customer’s need Proximity and cooperation Quality, reliability and customer’s full satisfaction Highest client satisfaction ratio in the market : above 90% We are SEUR: Facts and Figures Number of parcels we deliver every single day Deliveries In 2014 Total revenue in 2014 €564 Employees 300.000 6.400 85 MM Delivers in 230 countries We are SEUR Multi-expert Mindset Global Business Areas Customers Transactions Coverage Freight Parcels Express Parcel Documents Companies SME SOHO Private B2B B2C C2B C2C Logistics National (Spain and Portugal) International We are SEUR The best team More than 60.000 hours spent on training SEUR, the best partner Our commitment to being a responsible business We believe in being a responsible partner to the people, businesses, and communities we work closely with. As delivery experts, our aim is to make a positive impact through what we do each and every day. We’re focusing our efforts in four areas where we can make the biggest difference: Carbon neutral commitment Smart urban delivery 1 Being dedicated to making every parcel we deliver carbon neutral, for all our customers. Innovative entrepreneurship 2 Improving everyday urban life by giving people greater delivery choices, while reducing our impact on the road. 3 Sharing our expertise and entrepreneurial spirit to help local enterprise thrive. Closer Communities 4 Bringing people together to support and build the communities we're closest to. DPDgroup 2 A new identity Enlace a microsite y vídeo externo Our brand architecture Our group Our holding Our international network Our commercial brands Our solutions Second in the european CEP market • #1 in Spain, France, UK (domestic), Ireland, Poland y Lithuania. • #1 in B2C, Tráficos internacionales terrestres y Mercados domésticos • #2 in Germany and Portugal. • #2 in parcel services in Europe Majority shareholding Minority shareholding Agreement DPDgroup Number of parcels we deliver every single day Deliveries in 2014 Total revenue in 2014 (billions) €4,9 Employees 3 MM 26.000 864 MM Delivers in 230 países Accelerated development in the B2C market 26% of turnover 21% of turnover 30% market share +21% growth in 2014 +20% growth in 2014 . Strong international developmet 20% of turnover 20% of turnover: 110 million euros 12% growth in 2014 16% growth in 2014 1 7 Differential Solutions 3 Innovative solutions Trends “Super urgency” Cross-border Miultichannel Client experience Solutions 1 hour delivery window in 20 countries Additional solutions: changing delivery date 50.000 shipments/day in Spain Available Coming soon #1 in Pickup shops across Europe as of January 2015 # countries covered by Pickup network 16.000 13 # of Pickup shops planned for 2016 1.000 2014: 16 000 Pickup shops 2015: 22 000 Pickup shops 2016: 26 000 Pickup shops Solutions that make the difference • Same dat deliveries for online orders • From Mondays to Fridays • Delivery window: 16 – 21 hours • Complementary with added value solutions: Predict & Pickup • Delivery window: 10 – 14 hours • Best option for Saturday online orders • E-merchant solution