New white paper investigates future of FM
Strategy consultancy forward thinking inc. has launched a new facilities management
white paper which asks, What keeps Chairmen awake at night? The paper,
commissioned by BaxterStorey, investigates the future challenges and opportunities for
facilities management and explores how support services can deliver competitive
advantage.
The paper delves into the trends and implications for the future of FM and identifies five
key areas for success for facilities managers. Work flexibility, brand reputation, mutually
beneficial partnerships, talent and consolidation were explored to provide an
understanding of what may help the industry evolve.
Simon Esner, Director at BaxterStorey, explained: “We wanted to look at facilities
management from the perspective of the broadest range of services, not just hospitality.
As a foodservice provider, it is important that we seek to have a greater understanding of
our clients’ strategic landscape. It is also important to explore what the experts are
thinking about the future of FM, its challenges, opportunities and the potential
development as an industry.
“It is clear from the white paper research that both the private and public sector will
increasingly look to the FM provider to deliver efficiencies, add value and deliver creative
solutions. According to forward thinking’s research, strong partnerships, talent and brand
identity hold the key to success, and we support this thinking.”
What keeps Chairmen awake at night is available by contacting Simon Esner at
sesner@wshlimited.com or communications@baxterstorey.com
ENDS
For further information about WSH contact:
Hannah Keddie
02380 382970
hannah.keddie@grayling.com
Holly Broadway
02380 382970
holly.broadway@grayling.com
Notes to editors:
About BaxterStorey
BaxterStorey provides bespoke hospitality services through restaurants, café bars, deli operations and
executive dining rooms for a wide range of customers. Its heritage is built on the culinary expertise and
the professional training and development of its people.
It employs more than 8,500 people at over 600 locations, and provides food service excellence to clients
and customers in business and industry.
BaxterStorey’s core principle is to serve the best quality food, sourced and prepared locally using the
finest produce. Through its chef and barista academies, it provides focused and dedicated training to
front line teams helping them to provide great service and build a career for life.
The reach and talent of BaxterStorey’s business enables it to draw on an extensive pool of expertise
within the food service sphere in the UK, providing it with a strong foundation to share and distribute
best practice both locally and across the country.
About forward thinking inc.
forward thinking inc. is a strategy consultancy who work collaboratively with their clients on strategies to
improve performance and grow the long-term value of their organisation through combining intellectual
rigour with practical advice.
www.forwardthinkinginc.com