SUCCESS STORY COVERED IN DETAIL Visual Tools makes a contribution to preserve the security of goods and persons in the diverse areas of that form the C.C. Arena Multiespacio Country: Company: Vertical Market: Spain C.C. Arena Multiespacio Retail & Franchises CLIENT The Arena Multiespacio shopping centre, located at the Orriols district of Valencia, is an urban mall with 44,000 sqm. and a gross area for hire of around 30,000 sqm. distributed in three floors. It comprises more than one hundred of shops, prestigious firms in the fashion and accessories markets, a large hypermarket, an enormous store of electrical appliances and several food and leisure premises. It has also a 65 metres high tower for offices, professional bureaus and lofts, and a multi-storey car park with space for 1500 cars. RETAIL AND FRANCHISES CHALLENGE Arena Multiespacio is a commercial centre with a vast space that needs a reliable and functional CCTV system to carry out an exhaustive control from the viewpoint of professional security: intruders, vandalism...and to permit the monitoring and management of the visual information with prevention and control improvement purposes. SOLUTION Arena Multiespacio decides to use the Visual Tools’ video management system. The client allocates the CCTV cameras at strategic points and connects them to several DVRs of the VX range. Likewise, the reception and management software is installed in the computers of the control centre to guarantee the video surveillance of the different areas as well as the centralized security management of the whole facility. RETAIL & FRANCHISES SUCCESS STORY BENEFITS - It is a deterrent system with a vandalism reduction effect - It guarantees the real-time monitoring of multiple areas - It permits the cause and effect analysis with preventive security purposes - It simplifies the maintenance tasks of the CCTV installation - It optimizes the resources pledged to the video supervision and management - It is scalable thus ensure it can grow beyond what is currently foreseen “Visual Tools has achieved to implement a secure, efficient and functional system in line with the present and future needs of our great shopping complex Arena Multiespacio” Juan Capdevila, Security Director of the C.C. Arena Multiespacio S ome months before the official opening to the public of the Arena Multiespacio shopping centre, its security responsible - Juan Capdevilla- had already suffered half of the headaches of those who have the responsibility to start up a security system in places tagged as difficult to manage like commercial centres. This is to guarantee the daily security of the premises for the firms that occupy the commercial area, and also the security of the workers and visitors that are welcomed to this wide and changeable environment; a place addressed to a familiar target and, thus, with a variety of cultural and leisure activities that will for sure become a magnetic attraction on offenders. After analyzing different options, CC. Arena Multiespacio decides to trust in the distributed security solution offered by Visual Tools. The startup begins within the first quarter of 2010 and the whole system is in operation 3 months later. The video recorders of the VX range offer a great image quality, especially when transmitting in a local network, but they also have a reputation for “extremely tough” in the outside and flexible in the inside, and that’s what is needed in the Arena Multiespacio. The varied areas that form the shopping centre have different needs and the VX DVRs have a high adaptation capability, like the chameleon, to fulfill the requirements of each one of them and still reach the best performance. Besides, it has an agile system for processing the recorded video, being this very valuable to commercial centres since it serves to perform a case-by-case analysis of the daily incidents. The whole system shall be managed in remote from a control centre and the agility and functionality that offers the software of the VX range leaves no doubt about being taking the right choice. The Supervisor VS software permits to carry out a centralized video management with guarantee: it has the appropriated tools to perform a preventive maintenance of the security installation (video patrols, units’ software updates, incidence reports...) and to maintain it fully operational without investing many human and technical resources. Images such as the ones captures by the cameras located in the most sensitive areas - and that are transmitted by the corresponding DVRs- are displayed in multimonitors and video walls. All the activity of the day is controlled from the management system: alarms, events, suspicion...and, of course, the system does not sleep and, at night, it performs the maintenance programmed tasks to ensure the correct functioning of all the units on the following day. Madrid (Head office) VISUAL TOOLS, S.A. C/ Isla Graciosa, 1. 28034 Madrid www.visual-tools.com info@visual-tools.com In the security control centre of the Arena Multiespacio there are currently several operators working simultaneously in the continuous monitoring of the more than a hundred cameras that are located in the premises. Asturias VISUAL TOOLS, S.A. PCT de Gijón. Ed.Asturias. C/ Jimena Fernández de la Vega, 140. 33203 Gijón Valencia VISUAL TOOLS, S.A. C/ San Vicente, 82, 1º. 46002 Valencia