Sliding over roof Manual
Last Revised 17th April 2009
Page 1
GV Standard 3-Wall Box
OPERATION AND MAINTENANCE MANUAL
GLAZING VISION Ltd.
Head Office: Saw Mills Road, Diss, Norfolk, IP22 4RG
Tel: +44 (0)333 8000 881 | Fax: +44 (0)333 8000 882 | Web: www.glazing-vision.co.uk
2
GV Standard 3 Wall Box
Contents
Section Description
Page
Contents & Introduction
2
Controls and operation
3
Rain sensor operation
4
Manual override
4
Troubleshooting
5
Standard Glass Specification and Breakage Instruction
6
General Maintenance and Safety
7
Cleaning the 3-Wall Box
7
COSHH and Safe Disposal
8
Customer Feedback Form
9
Warranty information
10-12
Introduction
Thank you for purchasing a GV Standard 3-Wall Box (figure 1). We hope that it gives you
many years of service.
Figure 1 – GV Standard 3-Wall Box
GLAZING VISION Ltd.
Head Office: Saw Mills Road, Diss, Norfolk, IP22 4RG
Tel: +44 (0)333 8000 881 | Fax: +44 (0)333 8000 882 | Web: www.glazing-vision.co.uk
3
GV Standard 3 Wall Box
Controls and Operation
Status light
Control switch:
The standard operation is via the supplied wall switch
(figure 2) and can be operated using two different
methods as explained below:
Figure 2 – Wall mounted control switch
1. ‘One touch’ operation – Press and release the control switch in either the up or
down (open/closed) direction as required. The rooflight will open or close fully. Press
the control again to stop the rooflight if you want it partly open or closed.
2. ‘Press & hold’ operation – Press and hold the control switch until the rooflight has
reached the desired position. When the switch is released the rooflight will stop in
that position. If you continue to press the switch the rooflight will stop when it
becomes either fully open or closed.
Status light:
The status light will illuminate green when the button is pressed if the rooflight is working
normally. If the status light displays another colour please refer to the troubleshooting section
on page 8.
Remote Control (Optional):
The remote control (figure 3) is available as an optional
extra. The remote control unit works in the same way
as the control switch but allows you to open and close
your rooflight from a short range.
The remote control is powered by one long life A23 12V
battery. The battery cover plate is found on the rear of
the remote.
Figure 3 – Remote control
Building management (Optional):
The 3-Wall box can be connected to a building management system. Please contact Glazing
Vision Ltd for further details if required.
GLAZING VISION Ltd.
Head Office: Saw Mills Road, Diss, Norfolk, IP22 4RG
Tel: +44 (0)333 8000 881 | Fax: +44 (0)333 8000 882 | Web: www.glazing-vision.co.uk
4
GV Standard 3 Wall Box
Rain Sensor Operation
Rain sensor (optional):
The rain sensor (figure 4) is available as an optional
extra which will automatically close the rooflight if it
rains. A special sensor means the rooflight can tell
the difference between rain and standing water and a
built in heater, which operates when the rooflight is
opened, will operate for 60 seconds to evaporate any
standing water. If water is still detected after 60
seconds the rooflight will automatically close.
Figure 4 –Rain sensor
Manual Override
The 3-Wall box is equipped with a manual override function. This is an emergency fail safe
should the unit not open or close for any reason. The override hole is located internally on the
tread plate approximately 250mm from the centre of the rooflight (figure 5).
Figure 5 – Manual override location
To override the electric mechanism, insert a 8mm Allen key (supplied with the rooflight)
through the hole and engage with the corresponding hexagonal feature on the override.
Rotate the Allen key in a clockwise direction to disengage the motor. To engage the motor,
rotate the Allen key in an anti-clockwise direction. If you have trouble rotating the Allen key
fully, gently rock the sliding section back and forth to engage/disengage the drive. When
disengaged, the rooflight will be able to be pushed by hand to open or close it.
GLAZING VISION Ltd.
Head Office: Saw Mills Road, Diss, Norfolk, IP22 4RG
Tel: +44 (0)333 8000 881 | Fax: +44 (0)333 8000 882 | Web: www.glazing-vision.co.uk
5
GV Standard 3 Wall Box
Troubleshooting
The 3-Wall box control board monitors the operation of the rooflight. If a fault is detected, the
Board will stop the rooflight to prevent possible damage. Fault and standard conditions are
indicated by the status light on the control switch (figure 2). The table below shows the
various status light displays and their meanings. Although the rooflight will still operate
following detection of a fault please observe the status displayed and attempt to resolve the
issue with the suggested action. Avoid operating rooflight if fault persists. In this case,
contact Glazing Vision for further assistance.
Status light shown:
Continuous Green
Intermittent Green
( On 1s, Off 1s )
Continuous Red
Intermittent Red
( On 1s, Off 1s )
Continuous Blue
Intermittent Blue
( On 1s, Off 1s )
Continuous Yellow
Meaning:
Lit whilst rooflight is in motion under the control of the Operate
switch or Remote control with no faults present. If Rooflight is onetouch opened or closed LED will remain lit until motion stops.
Flashes whilst rooflight is in motion but not under control of the
Operate switch or Remote control. Flashing will stop when motion
stops. (i.e. whilst controlled by rain sensor or B.M.S)
Lit whilst rooflight is closing and battery is at ‘low level’ ( regardless
of whether mains is present or not ). Control system will ignore
requests to open from sealed state.
Lit whilst rooflight is in motion and no mains is present. To tell you
there is a power failure and the batteries are not being charged.
Indicates a Seal Timeout, Opening Timeout or Closing Timeout
condition. LED remains lit, if mains is present, until control switch is
pressed.
Indicates an over-current or undercurrent condition. Flashes, if
mains is present, until control switch is pressed.
Indicates that a safety device is active, preventing rooflight
operation.
If a fault occurs please refer to the table below. Some faults with the unit may be easily
corrected without the need for a site engineer, however if you are unsure, please contact
Glazing Vision Ltd.
Status Light Shown
Possible Cause
Continuous Green
Action
No Action Required
(No Fault)
Intermittent Green
No Action Required
(No Fault)
Continuous Red
Batteries are at low level,
Check that the mains electrical
(Low Battery)
possibly coming to the end of
supply is switched on and connected
their service life.
to the rooflight. Leave rooflight for 24
hours then check status again. If
fault persists, contact Glazing Vision.
Intermittent Red
No mains electricity is getting
Reconnect mains electrical supply to
(Mains supply
to the rooflight.
rooflight.
absent)
GLAZING VISION Ltd.
Head Office: Saw Mills Road, Diss, Norfolk, IP22 4RG
Tel: +44 (0)333 8000 881 | Fax: +44 (0)333 8000 882 | Web: www.glazing-vision.co.uk
6
GV Standard 3 Wall Box
Continuous Blue
Is there a mechanical
If possible, look at the mechanisms
(Sealing Fault)
obstruction preventing the
and remove any obvious
sliding frame from moving?
obstructions.
Is the sliding frame frozen to
Attempt to open the rooflight once ice
the base?
has melted.
Has the rooflight been left
A sealing fault is likely after a long
inactive for a long period (a
period of inactivity.
month or longer)?
If fault persists contact Glazing
Vision.
Intermittent Blue
Is there a mechanical
Remove any obstruction preventing
(Over-current)
obstruction preventing the
movement and try again.
sliding frame from moving?
If fault persists contact Glazing
Vision.
Sliding over roof
This should only occur if a
When either of these devices
opens or closes for
rain sensor or building
activates your rooflight the status
no apparent reason.
management system is fitted.
LED will flash green. This is not a
fault condition.
Standard Glass Specification and Breakage Instructions
Glass Specification
The standard glass used within the 3-Wall box comprises a 6mm toughened outer pane, a
16mm argon filled silicone sealed cavity and a 6mm soft coat Low E coated toughened inner
pane. The properties of the standard glass unit are listed in the table below:
NOTE: Your rooflight might have a different glass specification, check the original order
documents.
PROPERTY
VALUE
Light Transmittance
74.5%
Light Reflectance
11.3%
Shading Coefficient TOTAL
U Value
Sound Insulation
Mass
0.70
2
1.1 W/m K
33 dB
30 Kg/m
2
Breakage Instructions
Should the double glazed unit break for any reason, due to the unique method of bonding the
glass unit into the frame, a new lid would need to be supplied. Glass breakage is not covered
in the product warranty unless the breakage is a direct result of Glazing Vision Limited or its
product failing. In the event of the glass being damaged please contact Glazing Vision for
assistance.
GLAZING VISION Ltd.
Head Office: Saw Mills Road, Diss, Norfolk, IP22 4RG
Tel: +44 (0)333 8000 881 | Fax: +44 (0)333 8000 882 | Web: www.glazing-vision.co.uk
7
GV Standard 3 Wall Box
General Maintenance & Safety
To keep the 3-Wall box in good working order there are a few basic points that should be
observed:
•
Do not place anything on the lid or cause obstruction to the lid of the 3-Wall Box when
opening the unit as this may cause damage to the unit’s mechanisms.
•
Do not walk or sit on the unit
•
Make sure fingers and other obstructions are clear of the rooflight before closing the
unit (although there is a circuit board overload cut out, damage/injury may be
caused).
•
It is recommended that a general inspection is carried out on the unit wherever
possible at least once every 6 months.
•
Glazing Vision, if required, can offer a service / maintenance contract. Please contact
our office for further details.
•
Keep the frame clear of general dirt and debris particularly around the opening
mechanism.
•
Do not use any abrasives or aggressive cleaners on the painted framework or glass
of the unit as this may affect the finishes.
Cleaning the 3-Wall box
Due to the 3-Wall boxes unique bonding method and the built in pitch, there should be no
water ponding on the glass when installed correctly. Any standard glass-cleaning product can
be used to clean the glass unit. However take care not to use abrasive materials or cleaners
as this may affect the unit and its finish. The framework of the unit can be cleaned using
warm soapy water with a soft lint free cloth.
GLAZING VISION Ltd.
Head Office: Saw Mills Road, Diss, Norfolk, IP22 4RG
Tel: +44 (0)333 8000 881 | Fax: +44 (0)333 8000 882 | Web: www.glazing-vision.co.uk
8
GV Standard 3 Wall Box
COSHH and Safe Disposal
The battery and control electronics are the only hazardous materials used in the construction
of the 3-Wall box. Wherever possible when disposing of the 3-wall box recycle as much as
possible and dispose of the batteries correctly. Do not burn any plastic materials. The
following materials are used throughout the 3-wall box:
Framework
•
Aluminium Sheets and Angles
•
EPDM Rubber Gaskets
•
Polyester Powder Coated finish
•
PVC foam tape
•
Stainless Steel Fixings
•
Polyethylene backing rod
•
uPVC Solid Bar
•
Toughened Glass Panes
•
Low Modulus Silicone
•
Aluminium Spacer bar
•
Polypropylene Brush Strip
Mechanisms and control
•
Stainless Steel Fixings
•
Printed circuit board
•
Stainless Steel Bearings
•
SPST rocker switch
•
Magnetic Reed Switches (various)
•
Copper wiring
•
Standard Insulated Spade Terminals
•
Electric Motor (various)
•
Stainless Steel push switch (Access)
GLAZING VISION Ltd.
Head Office: Saw Mills Road, Diss, Norfolk, IP22 4RG
Tel: +44 (0)333 8000 881 | Fax: +44 (0)333 8000 882 | Web: www.glazing-vision.co.uk
GV Standard 3 Wall Box
Dear Customer,
Thank you for purchasing a Glazing Vision rooflight, it is my intention that every Glazing
Vision customer receives the best level of customer service and market leading rooflight
solutions.
I would be grateful if you could spare me a couple of minutes of your time, to tell me about
your experiences with Glazing Vision, particularly:
What we did that was good
What we did that wasn’t so good
And finally what we could have done better
jon@glazing-vision.co.uk
Thank you for your feedback, it will help us improve and continue to develop into the future.
Kind regards
Jon Shooter
Sales & Marketing Director
GLAZING VISION Ltd.
Head Office: Saw Mills Road, Diss, Norfolk, IP22 4RG
Tel: +44 (0)333 8000 881 | Fax: +44 (0)333 8000 882 | Web: www.glazing-vision.co.uk
9
GV Standard 3 Wall Box
10
Product Warranty
For assistance: call 0333 8000 881, fax 0333 8000 882, or email customerservices@glazingvision.co.uk
1. Conditions of the Warranty
Glazing Vision Ltd will only Warranty roof lights which:
a. Have been purchased directly from Glazing Vision Ltd, and
b. Have been installed by Glazing Vision Ltd , or
c. Are judged by Glazing Vision Ltd to have been installed according to Glazing
Vision Ltd’s instructions, and
d. Are judged by Glazing Vision Ltd to have been maintained according to Glazing
Vision Ltd’s instructions.
2. Extent of Warranty
a. The Warranty is effective from the date of supply of the roof light by Glazing
Vision and shall continue for the period specified in “Terms of Warranty” in
section 3 below.
b. The validity of any claim under the terms of this Warranty in respect of any defect
covered by this Warranty will be subject to inspection of the faulty parts by
Glazing Vision Ltd.
c. The Warranty covers the free of charge repair or replacement of any component
deemed defective resulting from poor workmanship subject to the “Conditions of
the Warranty” in section 1 above.
d. Glazing Vision Ltd will meet all travel costs of its technicians relating to travel
within mainland United Kingdom. However, all reasonable travel costs incurred by
Glazing Vision Ltd’s technicians relating to travel to and from any destination
where the roof light is located outside of mainland United Kingdom (including all
reasonable accommodation and sustenance expenses properly and necessarily
incurred by the Seller’s technician) will be borne in full by the customer. Glazing
Vision Ltd will meet all labour costs of removing the defective part and of refitting
the replacement part.
e. The Warranty will not cover the cost of a Glazing Vision technician visiting your
home or location if there is no fault found with the roof light. In such cases, this
cost will be charged at the current daily rate.
f. Any components removed from the roof light and replaced automatically become
the property of Glazing Vision Ltd.
g. If the roof light is deemed uneconomical to repair by Glazing Vision, the cost of
removing, replacing and reinstalling the unit will be met by Glazing Vision subject
to the following exclusions:
1. the cost of providing any crane or lifting equipment access for the
replacement unit to the upstand or the arrangement;
2. the cost of any Health & Safety requirements during access and
replacement of components or roof lights to the upstand or
arrangement;
3. the cost of providing any crane or lifting equipment if required to
move the replacement unit from the delivery vehicle to the upstand;
4. the cost of arranging for the closing of any highway or other access
road (if applicable),
all of which shall be the sole responsibility of the customer.
h. The Warranty will not cover :
1. Any consequential or subsequent loss of any nature.
2. Any failure or defect outside of the period of Warranty cover specified in
“Terms of Warranty” in section 3 below.
3. Any failure caused by an accident or any other external cause where external
cause includes, but is not limited to fire, theft, attempted theft, or explosion.
4. Any failure arising from, or caused, directly or indirectly, by any abuse,
misuse or other improper use of the roof light, including but not limited to
breakage or damage
5. Any failure caused by walking on a unit that is not specified as ‘walk on glass’
GLAZING VISION Ltd.
Head Office: Saw Mills Road, Diss, Norfolk, IP22 4RG
Tel: +44 (0)333 8000 881 | Fax: +44 (0)333 8000 882 | Web: www.glazing-vision.co.uk
GV Standard 3 Wall Box
11
6. Any claim arising, directly or indirectly, from:
(a) Wear and tear, gradual deterioration or corrosion.
(b) Any process of cleaning not done in accordance with the Operating
and Maintenance instructions for the roof light.
(c) Scratching or chipping of powder coated or painted framework.
(d) Maintenance, overhaul, repair or attempted repair or modification or
any loss or damage caused by them, where the work is not carried out
by Glazing Vision.
(e) Atmospheric or climatic conditions, moths, insects, birds, vermin,
fungus
7. Any claim of whatever nature directly or indirectly caused by, or contributed
to, or arising from:
(a) Impairment of the roof lights operation or performance as a result of
local obstacles causing interference with the operation.
(b) Any loss caused by acts of war, terrorism, nuclear explosion, sonic
boom or radioactivity.
(c) Any loss resulting from pressure waves caused by aircraft and other
aerial devices travelling at sonic or subsonic speed.
(d) Any loss resulting from any item or substance falling from an aircraft
and other aerial devices.
8. Any claim where the roof light, any defective or faulty component or any other
part of the roof light has not been retained by the customer for inspection by
Glazing Vision Ltd.
9. The cost of providing access or Health and Safety requirements for access
to the unit or any replacement parts or unit to the upstand or the
arrangement and cost of any crane or lifting equipment to move a
replacement unit or parts from the delivery vehicle to the upstand the cost of
arranging for the closing of any highway or other access road (if applicable).
10. Travel costs of the visiting Glazing Vision technician(s) incurred outside
mainland United Kingdom (including all reasonable accommodation and
sustenance expenses properly and necessarily incurred by Glazing Vision
Ltd’s technician).
3. Terms of Warranty
a. This Warranty is for the following periods:
1. 2 years for roof light (installed by others)
2. 5 years for roof light (installed by Glazing Vision)
b. The term commences from the date of supply by Glazing Vision.
c. The Warranty is not transferrable.
d. Replacement of components under the Warranty does not effect the term of
the Warranty.
e. The Warranty will terminate if any work is requested and there is found to be
fraudulent representation of the facts.
f. The Customer may purchase a separate Service Agreement for a roof light
which has been installed by Glazing Vision. The periods of each Service
Agreement are fixed twelve month increments commencing on anniversary of
the date of supply by Glazing Vision. If you would like receive a copy of the
Service Agreement and discuss signing up to the Service Agreement please
contact the Glazing Vision head office.
g. Subject to the terms and conditions of the Service Agreement, the period of
Warranty on a roof light is extended for the period of the Service Agreement.
h. Subject to section 3a. above, the Warranty will terminate immediately upon
termination of the corresponding Service Agreement.
GLAZING VISION Ltd.
Head Office: Saw Mills Road, Diss, Norfolk, IP22 4RG
Tel: +44 (0)333 8000 881 | Fax: +44 (0)333 8000 882 | Web: www.glazing-vision.co.uk
GV Standard 3 Wall Box
12
4. Claims
a. All claims must include proof of valid Warranty or proof of purchase
b. The Warranty claim must be made as soon as reasonable possible after the
fault becomes apparent.
c. Claims will be processed using telephone, e-mail or with the Glazing Vision
Customer Complaint form which is available on request or may be downloaded
from www.glazing-vision.co.uk
d. The completed form must be sent to Glazing Vision by
e-mail:
customerservices@glazing-vision.co.uk
facsimile:
0333 8000 882
letter:
Customer Services, Glazing Vision Ltd. Sawmills Road, Diss
IP22 4RG
GLAZING VISION Ltd.
Head Office: Saw Mills Road, Diss, Norfolk, IP22 4RG
Tel: +44 (0)333 8000 881 | Fax: +44 (0)333 8000 882 | Web: www.glazing-vision.co.uk