Published by Financial Times Ltd, One Southwark Bridge, London EC1 9HL, UK Tel: +44 020 7873 3000. Editorial fax: +44 020 7775 6421 Website: www.thebanker.com Editor-in-Chief: Stephen Timewell tel: +44 (0)20 7775 6359, e-mail: stephen.timewell@ft.com Editor: Brian Caplen +44 (0)20 7775 6364, brian.caplen@ft.com Production Editor: Richard Gardham +44 (0)20 7775 6367, richard.gardham@ft.com Special Reports Editor: Neil Tyler +44 (0)20 7775 6361, neil.tyler@ft.com Head of Production: Denise Macklin +44 (0)20 7775 6557, denise.macklin@ft.com Art Editor: Paramjit Virdee +44 (0)20 7775 6535, paramjit.virdee@ft.com International Sales Manager: Simon Blackmore +44 (0)20 7775 6332, simon.blackmore@ft.com Publishing Director: Angus Cushley +44 (0)20 7775 6354, angus.cushley@ft.com Marketing Manager: Tamsin Purchase +44 (0)20 7775 6343, tamsin.purchase@ft.com Head of Circulation: Kevin Phillips +44 (0)20 7775 6551, kevin.phillips@ft.com g CONTENTS 04 INTRODUCTION FRANCESCO VANNI d’ARCHIRAFI Global economic, financial and regulatory integration presents huge challenges but also tremendous opportunities 07 REGULATIONS JULES STEWART EU regulations are aimed at the creation of an integrated market system that will reduce the cost of raising capital and provide a level playing field for firms and clients across Europe 10 MIFID MICHAEL IMESON Banks are positioning themselves to take advantage of MiFID, while alternative trading platforms are being set up to take on the established exchanges 13 SEPA NAVEED SULTAN Sepa’s introduction could affect numerous internal financial processes and it is vital that corporations start preparations now 16 CLEARING AND SETTLEMENT HEATHER MCKENZIE Clive Triance, head of securities and fund services and direct custody and clearing, Europe, Middle East and Africa, at Citi, responds to questions on moves towards improved processing, efficiency and transparency IN ASSOCIATION WITH ■ 4 I EMBRACING CHANGE I INTRODUCTION Business models must evolve Regulation aims to promote greater stability and improve efficiency that should be embraced. Institutions that revisit their business models to create new opportunities will succeed in the globally integrated financial market Francesco Vanni d’Archirafi A survey of finance leaders anywhere in the world would probably show that increasingly complex regulation and growing competition are the two main issues that they have to contend with at present. In the past 20 years, the financial services industry has undergone great change, including deregulation, a host of technological innovations and the growing impact of globalisation. In response, the regulatory framework has also changed. Reform continues apace and that is having a profound impact on the banking industry’s structure, efficiency and profitability. Pace of change Citi believes that change is accelerating and that the forces behind it are both fundamental and universal. While those challenges are here and now, and bring with them far-reaching implications, they also provide real business opportunities for those willing to take the initiative and embrace change. In Europe, that process has brought with it consolidation within and across markets, increased cross-border financial service provision, the emergence of new and increasingly sophisticated products and services together with alternative trading markets and systems. Technology is influencing innovation as providers seek to offer faster systems, enhanced real-time information, greater control and improved levels of accessibility. Finance is, by its nature, a technologically intensive business and the advances of the past 10 years have had a far-reaching impact on financial institutions. Regulatory changes, driven in part by a response to technical innovation, are affecting the world’s financial systems and nowhere more so than in Europe. Cost of correction The purpose of regulation is to correct market inefficiencies and to promote greater stability, but it comes at a price, the most obvious being the expense of compliance. The implementation of detailed provisions is not only costly but also time consuming; IT systems need to be overhauled, and internal procedures and often well-established business practices amended. The EU’s efforts to create a single financial services market will require banks and businesses to change fundamentally the way they work. Deregulation and technology have led to greater complexity and new risks. As a result, different forms of oversight have been required, and the tools and interventions of regulators have had to change. ‘Change is accelerating and the forces behind it are both fundamental and universal. The challenges provide real business opportunities for those willing to take the initiative’ ■ 4 I EMBRACING CHANGE I INTRODUCTION Business models must evolve Regulation aims to promote greater stability and improve efficiency that should be embraced. Institutions that revisit their business models to create new opportunities will succeed in the globally integrated financial market Francesco Vanni d’Archirafi A survey of finance leaders anywhere in the world would probably show that increasingly complex regulation and growing competition are the two main issues that they have to contend with at present. In the past 20 years, the financial services industry has undergone great change, including deregulation, a host of technological innovations and the growing impact of globalisation. In response, the regulatory framework has also changed. Reform continues apace and that is having a profound impact on the banking industry’s structure, efficiency and profitability. Pace of change Citi believes that change is accelerating and that the forces behind it are both fundamental and universal. While those challenges are here and now, and bring with them far-reaching implications, they also provide real business opportunities for those willing to take the initiative and embrace change. In Europe, that process has brought with it consolidation within and across markets, increased cross-border financial service provision, the emergence of new and increasingly sophisticated products and services together with alternative trading markets and systems. Technology is influencing innovation as providers seek to offer faster systems, enhanced real-time information, greater control and improved levels of accessibility. Finance is, by its nature, a technologically intensive business and the advances of the past 10 years have had a far-reaching impact on financial institutions. Regulatory changes, driven in part by a response to technical innovation, are affecting the world’s financial systems and nowhere more so than in Europe. Cost of correction The purpose of regulation is to correct market inefficiencies and to promote greater stability, but it comes at a price, the most obvious being the expense of compliance. The implementation of detailed provisions is not only costly but also time consuming; IT systems need to be overhauled, and internal procedures and often well-established business practices amended. The EU’s efforts to create a single financial services market will require banks and businesses to change fundamentally the way they work. Deregulation and technology have led to greater complexity and new risks. As a result, different forms of oversight have been required, and the tools and interventions of regulators have had to change. ‘Change is accelerating and the forces behind it are both fundamental and universal. The challenges provide real business opportunities for those willing to take the initiative’ ■ 6 I EMBRACING CHANGE I INTRODUCTION Initiatives such as the Single Euro Payments Area (Sepa), the Markets in Financial Instruments Directive (MiFID) and TARGET2-Securities (T2S), which will bring changes to the payments, securities and clearing and settlement infrastructure, will completely alter the competitive landscape. If they are successfully introduced and work in the way that has been anticipated, a reformed financial services market will offer more opportunities and choice, enhanced transparency and greater diversity for all participants. taking place, from a focus on cost reduction to value generation, as companies seek to transform the way they operate. Across the value chain, innovative ways of delivering solutions to clients are being created. The convergence of technology, distribution and communication will help to accelerate the pace of evolution, while breakthrough applications will rapidly transfer across borders as interoperability of market infrastructures and common standards become the order of the day. Bringing change Client demands The successful implementation of MiFID, the aim of which is to make Europe’s investment services industry more efficient and competitive, will provide opportunities to gain a commercial advantage in the European marketplace, while T2S is paving the way for increased efficiency and better pricing for clearing and settlement. Alongside MiFID, Sepa has been designed to standardise and harmonise processes and payments instruments across Europe. For example, it will help to accelerate cost reductions, drive greater automation and increase centralisation. Companies will benefit from the faster transfer of funds and the centralising of their payment processes. The demand is increasingly for convenience, mobility, control and transparency. At the same time, we need to ensure we are being responsible business partners and supporting sustainable business practices to meet our clients’ and employees’ broadening demands. Service is paramount, delighting the client imperative. The client is at the centre of everything we do. At the end of the day, it is their evolving needs we need to meet if we want to succeed. Companies should not be entrenched in where they have come from, but rather focus on where they are going and, more importantly, where their clients are taking them. We need to give our clients what they want, how they want it, where they want it. Global economic, financial and regulatory integration presents huge challenges but also tremendous opportunities; we need to embrace change. It is those that revisit their business models and create opportunities in the evolving EU landscape that will succeed in the globally integrated financial market. ■ Paradigm shift The financial services industry is facing a paradigm shift that will require banks to operate in a totally different way. The shifting global regulatory climate, the globalisation of commerce and the impact of technological innovation are combining to intensify competitive pressures. Banks are being forced to challenge historical business models as they confront multiple demands with limited resources, whether that is infrastructure maintenance, developing new products and services, or running a branch network. A shift in emphasis is Francesco Vanni d’Archirafi is head of Transaction Services and Global Commercial Bank, Europe, Middle East and Africa (EMEA), at Citi REGULATIONS I EMBRACING CHANGE I 7 ■ Regulation for harmony Since 1999, the EU has been working on its plan for an integrated market system. MiFID, a key part of the Financial Services Action Plan, is another step in the right direction Jules Stewart In less than six months’ time, another key building block in the EU’s drive to create a single market for financial services will have been put in place. The Markets in Financial Instruments Directive (MiFID), due to come into force on 1 November, will make it possible for investors to trade shares that are listed on any of the EU member states’ exchanges. The basic thrust of MiFID, as with all the financial services directives that Brussels has been working on since 1999, is to bring about an integrated market system that will reduce the cost of raising capital and provide a level playing field for firms and clients across Europe. EU action plan Within the EU, most of its ongoing regulatory work is based on implementing the Financial Services Action Plan (FSAP). Comprising of 42 measures that have been designed to create one regime for all 27 members of the EU, this self-regulatory initiative was designed to provide greater harmony between ■ 8 I EMBRACING CHANGE I REGULATIONS In understanding the impact of regulation, it is important to distinguish between different sorts of financial services firms Europe’s regulatory frameworks and to create a framework based on common objectives implemented through the use of rules based on principles. “You could compare the benefits to the wider economy of the FSAP to those one might get from the construction of a motorway, in the sense that it is only when the last bit of a motorway has been built and people can drive from, say, London to Birmingham that the full benefits are seen,” says Peter Parker, manager of the EU team international strategy and policy co-ordination at the UK’s Financial Services Authority (FSA). “In the case of European directives, this will happen once the last bit of the jigsaw is slotted into place in the shape of MiFID. “There is, of course, a difference between their being transposed into national binding requirements, which we did on time in January, and their coming into operation on November 1. This staggered implementation was designed to give firms time to adapt their systems to the new requirements. Once the FSAP measures are in operation in the larger member states, one ought to see significant downward pressure on costs. This will presumably be translated into lower costs for those wanting to raise capital.” Designed to harmonise Oliver Drewes, spokesman for Charlie McCreevy, the European Commissioner for the Internal Market and Services, says the objective of financial integration is to make it easier for businesses to carry out financial transactions and decrease the regulatory burdens and hurdles, primarily by harmonising legislation. By using regulation to encourage greater coherence, transparency, lower costs and a more open financial services sector, it will, in turn, help to generate increased economic growth. At the moment, significant differences remain between Europe’s banking systems and, as a result, few institutions are benefiting from economies of scale. So, according to Mr Drewes, this is not regulation for regulation’s sake. “Put simply, it is easier to deal with one set of rules than with the current list of at least 27 different sets of regulations. But it is also important to make sure that you don’t come forward with directives that add more complexity to the industry,” he says. Integration efforts EU financial services firms and foreign banks with large operations in Europe have been committing significant resources to the development of a single integrated market. They have had projects running for a year or more and estimates on money invested to gear up their systems are in the £30m-£50m range. Banks are also conducting impact assessments in areas such as best execution, pre-trade and post-trade transparency, client classification, transaction reporting and record keeping. However, there are wider business benefits for banks and corporates to gain from compliance with these new REGULATIONS I EMBRACING CHANGE I 9 ■ regulatory requirements. There are a host of opportunities that they can take advantage of as new regulations come into force. For example, under the recently adopted Single Euro Payments Area (Sepa), EU citizens will now be able to pay bills anywhere in the 27-country bloc using cards and credit transfers from a single bank account. The effective implementation of Sepa will require close co-operation between banks, regulators, corporations and national public sector institutions. Common rules The introduction of MiFID will result in a common set of rules and will help to increase the number of investment services that can then be ‘passported’ by firms, making it easier for them to conduct cross-border business. TARGET2-Securities (T2S) will create a single engine for the settlement of trades that will simplify clearing and settlement with the goal of better pricing, increased transparency and a more competitive clearing and settlement landscape across Europe. And, as part of a trans-Atlantic financial integration process, US and European leaders reached agreement in April to increase regulatory co-operation, and implement pending banking and accounting proposals that are aimed at reducing costs for industry and consumers. This comes after the US markets watchdog, the Securities and Exchange Commission, announced it had reached a series of arrangements with European counterparts to work together more closely. Competitive advantages However, the FSA’s Mr Parker says that, in understanding the impact of regulation, it is important to distinguish between different sorts of financial services firms. Highly sophisticated entities such as global investment banks will want to have efficient, nonduplicative regulatory relationships because they are active in a number of marketplaces and will seek competitive advantages from these regulations. “They may find that the cost of a modest increase in regulatory requirements in some areas would be more than offset by the fact that they did not have to have separate systems, for example reporting requirements for each member state,” he says. “A local building society, on the other hand, will not generally care about cross-border business to any significant extent and therefore its relationship will be with its domestic regulator, and it will probably be concerned far more with the burden of local requirements than the potential benefits of requirements that are harmonised across the EU at a more costly level,” adds Mr Parker. The current wave of regulation in the EU has been designed to create a single financial services market. Because they are designed to provide banks with new revenue and business opportunities, these kinds of regulatory changes are likely to be embraced in other regions in the future as banks seek to provide a much wider range of products and services, at more competitive prices, to meet the needs of both customers and businesses alike. ■ 10 I EMBRACING CHANGE I MiFID MiFID spawns new execution venues Investment firms preparing for MiFID are getting ready to seize the commercial advantages. Alternative trading and market data platforms are being created to challenge the supremacy of the established exchanges Michael Imeson The aim of the Markets in Financial Instruments Directive (MiFID) is to shake up Europe’s investment services industry and make it more efficient, competitive and dynamic. The shake-up is already happening, even though the directive does not comes into effect until November 1. Perhaps the most visible manifestation of how investment firms are seeking to exploit the business benefits has been the rush to set up new trading platforms and market data services that will increase trading speeds and cut costs, and take away business from the traditional exchanges. These new services have been made possible because MiFID abolishes the ‘concentration rule’ and introduces measures such as the best execution and transparency MiFID I EMBRACING CHANGE I 11 ■ Perhaps the most visible manifestation of how investment firms are seeking to exploit the business benefits has been the rush to set up new trading platforms requirements (see box: MiFID explained). Since last autumn, for example, there has been the set up of Turquoise, a panEuropean alternative trading system (or multi-lateral trading facility – MTF – as these systems are known under MiFID); Instinet-ChiX, an equities MTF; Equiduct, a pan-European retail trading platform registered as a ‘regulated market’ under MiFID, which means it is governed by slightly different standards from an MTF; and Project Boat, a market data provider. Creating noise Of the four, Turquoise has probably created the most noise. It was set up in London last November by seven investment banks: Citi, Credit Suisse, Deutsche Bank, Goldman Sachs, Merrill Lynch, Morgan Stanley and UBS. It will be operational by the end of this year. “Our intentions are to introduce competition in the marketplace through lower costs, higher speeds and rich functionality,” says a Turquoise spokesman. “We’re not just talking about this from a trading point of view, but from a posttrade services – clearing and settlement – perspective as well. Exchanges have not been very responsive to the needs of their users, but our platform will be.” Turquoise is recruiting its own management team, independent from the founding banks that are the shareholders. The consortium is also aiming to attract liquidity from other market participants, which will use the new execution venue on an equal footing with the founders. Post-trade plumbing The latest significant development was the appointment of European Central Counterparty (EuroCCP) in April as the clearing house to handle Turquoise’s clearing and settlement, in partnership with Citi’s global transaction services business, which will act as the settlement agent. EuroCCP, a subsidiary of the US Depositary Trust & Clearing Corporation (DTCC) and based in London, will act as the central counterparty for Turquoise, providing netting, anonymous post-trade processing and risk management. Positions will then be passed to Citi for settlement in the relevant central securities depositories. “We see this as a major milestone in making Turquoise work because we need to be able to clear and settle securities ■ 12 I EMBRACING CHANGE I MiFID MiFID explained On November 1, MiFID will replace the Investment Services Directive, which has governed the activities of investment firms and markets in the EU since 1995. MiFID’s objectives are to change the organisation and functioning of investment firms, remove barriers in Europe’s capital markets, encourage more cross-border trading, foster more competition and increase the efficiency of firms and markets. The directive is a key part of the EU’s Financial Services Action Plan, which is intended to help the EU to compete more effectively against the US and emerging markets. The directive consists of two sets of measures: ■ The level 1 measures, which are the key principles written out in the directive. They include abolishing seamlessly in Europe, and keep prices low,” says the spokesman. “It might only be the ‘plumbing’, but the plumbing is important and in some ways the hardest thing to get right.” The next steps Turquoise will soon make a decision on who will supply its trading platform. It also has to apply for an MTF licence from the UK’s Financial Services Authority, which will be its lead regulator. Its creators do not underestimate the scale of the task in competing with the established exchanges. “The incumbents start with a massive advantage because they have the liquidity, and liquidity attracts liquidity,” says the spokesman. “But they have a lot of unhappy customers. They have modern central limit order books but have not kept up with the concentration rule, which requires investment firms in some member states to route orders only through national exchanges; updating the ‘single passport’ for investment firms; and strengthening and harmonising investor protection rules. ■ The level 2 measures, which are the detailed measures drawn up by the European Commission to ensure the uniform application of the level 1 measures. There are four main categories of level 2 measures: conduct of business requirements for firms; organisational requirements for firms and markets; transaction reporting requirements for firms and co-operation among competent authorities; and transparency requirements for firms trading shares. some of the developments in the marketplace, such as the growth in high frequency trading. “So we start at a disadvantage but we believe we will have a disruptive effect and will create a new pool of liquidity because we know what their customers are unhappy with. “They are unhappy with trading costs, they are unhappy with some issues around latency and the flexibility of the platforms, and they are unhappy with expensive clearing and settlement services.” Turquoise is a prime example of how some banks are positioning themselves to take advantage of MiFID. But it will not be easy. The traditional exchanges, along with the other new execution venues being set up, will fight for their market shares, too. ■ SEPA I EMBRACING CHANGE I 13 ■ Getting into the right mindset Corporates should start factoring the Single Euro Payments Area into their plans now so that any changes to internal financial processes do not need to be re-engineered when Europe’s new harmonised payments infrastructure finally takes shape Naveed Sultan In his book on globalisation, The World is Flat, US business writer Thomas Friedman reminds us that computers had only a gradual impact on business in the 1980s. Firms invested millions of dollars in IT systems but the returns were slow to materialise. Only when companies began to adapt their workflows did the IT revolution really take off. The impact of the euro on the cash and treasury processes of corporates in Europe was similar. Companies began to adapt their cash flow processes to the single currency at their own pace, typically implementing euro cash pools and rationalising account structures only when this coincided with other change requirements. Those that took a cautious approach to computerisation or indeed the euro did not go the way of the dinosaurs, but many did lose precious ground to competitors by failing to adapt their processes to major shifts in the business environment. The Single Euro Payments Area (Sepa) also provides corporates with an opportunity to review and upgrade their financial processes. In fact, Sepa can be a catalyst for a new level of integration of the financial supply chain. While only banks need to worry about ‘Sepa compliance’ for now, corporates that adopt a wait-and-see stance for the introduction of a single payments infrastructure across Europe may miss a significant opportunity to cut costs, review sub-optimal processes and further centralise their European cash and treasury operations. Completing the picture Sepa is perhaps best understood as an admission by Europe’s politicians that the euro did not fully deliver the single market vision of free-flowing goods, services, capital and labour across Europe’s borders. That vision of economic union is still a work in progress, much like many corporations’ current attempts to create a single infrastructure for managing their European cash flows. In reality, the euro’s introduction left much of Europe’s existing national payments infrastructures untouched. Corporates reacted appropriately by adopting overlay structures that left national operations largely intact while taking an important first step towards pan-European treasury centralisation. But the inefficiencies of multiple local products and processes remained. Just as Sepa and the Payment Services Directive (PSD) bring the politicians’ dream of a single European market a step closer, so too can it help corporates further optimise their European cash management operations. To look more closely at how Sepa may do this, let us take the example of a corporate that has consolidated European SEPA I EMBRACING CHANGE I 15 ■ ■ 14 I EMBRACING CHANGE I SEPA disbursement processing across Europe in a shared service centre on a single enterprise resource planning (ERP) system. Certainly this corporate has achieved significant cost savings by lifting processes out of the local environment, but inefficiencies remain. The firm still needs to operate country processes separately because of the lack of standardisation between payment instruments across Europe. With the introduction of pan-European instruments under Sepa, the corporate has the prospect of reducing dozens of payment types to a single set. As well as enabling further internal process rationalisation, the standardised, electronic payment formats will improve the efficiency of cash flows between crossborder counterparties, thus helping the firm’s financial and physical supply chains to operate in parallel. Sepa will also pave the way for future optimisation. It may renew the business case for pan-European process improvement projects such as auto reconciliation or e-billing services that were not cost effective while Europe’s patchwork payments infrastructure perpetuated instruments that provided such varying levels of information quality. Corporates have continually demonstrated their appetite for improving efficiency in the financial supply chain. Programmes such as TWIST and RosettaNet have established common rules that enable corporates to process invoices, purchase orders and related payment flows more efficiently, and which are now integrated with Swift’s XML-based message suite. These initiatives have already brought significant financial supply chain benefits to many corporates, but Sepa offers further opportunities, both for corporates that wish to migrate to the Sepa instruments in parallel with use of TWIST standards, for example, and for first-movers that now wish to make their bank communication processes as streamlined as their corporate-tocorporate message flows. Factor Sepa into your plans Perhaps the most important change a corporate can make ahead of the introduction of Sepa is a change of mindset. Corporates should start to factor Sepa into their plans now so that any scheduled changes to internal financial processes do not need to be re-engineered when Europe’s new harmonised payments infrastructure finally takes shape. In the next 12-18 months, a company may need to review account structures, payment types, banking relationships, corporate-bank connectivity, payment terms or ERP platforms. The introduction of Sepa could have an impact on any of these and as such its impact should be considered sooner rather than later. It is clear that the existing local payment products must eventually be decommissioned, so early movers away from these products can ensure competitive advantage. For example, a firm should consider which payments might benefit quickly from Sepa Credit Transfers, and use these as the business case for developing the capability. Other volumes can follow on a phased basis. Similarly, a company that plans to expand into new markets should discuss the most appropriate account structure with its existing banking partner, as it may no longer be necessary to establish local accounts for its overseas operations once customers in those markets start to use standardised payment instruments. There are many applications of Sepa and each organisation will need to respond differently. Companies should build the business case today by committing IT and other resources to facilitate the switch to new payment instruments as soon as they become available. Given the pressure on discretionary investment, the challenge is often securing a green light for a much-needed but sometimes hard to justify project, despite the long-term benefits that it might generate. Naturally, the impact of Sepa will be different on every organisation, depending on its industry sector, management culture, degree of automation and geographic spread. Some firms will be able to reduce their use of local bank accounts significantly; for others, local accounts will remain critical. Treasurers will have to work within the complexities of business reality. Customer needs Banks should be committed to supporting their customers’ requirements however they decide to tackle Sepa. Most will look to supply Sepa solutions via their existing branches and channels to ensure clients can quickly integrate the new instruments into their current banking infrastructure, and simplify their in-house processes. Corporates need to prepare now to make the maximum use of the opportunity provided by the migration of Europe’s payments to a single infrastructure. Priorities might include: ● Review Sepa’s impact on any internal processes and systems. ● Review use of payment types/ formats, account structure and banking connectivity. ● Check that their bank is on schedule to be Sepa compliant. ● Identify areas of banking activities that could benefit quickly from Sepa. ● Start talking both internally and to business counterparts now to draft a plan for migration to new instruments (including period of parallel running with existing instruments). ● Identify budget and resources required to effect migration. ● Keep up-to-date on plans to decommission the local payment products and processes. But whatever the priorities, for any treasurer looking to drive efficiency and optimisation, Sepa is not something happening in January, 2008, it is already here. ■ Naveed Sultan is managing director, head of cash management, Europe, Middle East and Africa, at Citi SEPA I EMBRACING CHANGE I 15 ■ ■ 14 I EMBRACING CHANGE I SEPA disbursement processing across Europe in a shared service centre on a single enterprise resource planning (ERP) system. Certainly this corporate has achieved significant cost savings by lifting processes out of the local environment, but inefficiencies remain. The firm still needs to operate country processes separately because of the lack of standardisation between payment instruments across Europe. With the introduction of pan-European instruments under Sepa, the corporate has the prospect of reducing dozens of payment types to a single set. As well as enabling further internal process rationalisation, the standardised, electronic payment formats will improve the efficiency of cash flows between crossborder counterparties, thus helping the firm’s financial and physical supply chains to operate in parallel. Sepa will also pave the way for future optimisation. It may renew the business case for pan-European process improvement projects such as auto reconciliation or e-billing services that were not cost effective while Europe’s patchwork payments infrastructure perpetuated instruments that provided such varying levels of information quality. Corporates have continually demonstrated their appetite for improving efficiency in the financial supply chain. Programmes such as TWIST and RosettaNet have established common rules that enable corporates to process invoices, purchase orders and related payment flows more efficiently, and which are now integrated with Swift’s XML-based message suite. These initiatives have already brought significant financial supply chain benefits to many corporates, but Sepa offers further opportunities, both for corporates that wish to migrate to the Sepa instruments in parallel with use of TWIST standards, for example, and for first-movers that now wish to make their bank communication processes as streamlined as their corporate-tocorporate message flows. Factor Sepa into your plans Perhaps the most important change a corporate can make ahead of the introduction of Sepa is a change of mindset. Corporates should start to factor Sepa into their plans now so that any scheduled changes to internal financial processes do not need to be re-engineered when Europe’s new harmonised payments infrastructure finally takes shape. In the next 12-18 months, a company may need to review account structures, payment types, banking relationships, corporate-bank connectivity, payment terms or ERP platforms. The introduction of Sepa could have an impact on any of these and as such its impact should be considered sooner rather than later. It is clear that the existing local payment products must eventually be decommissioned, so early movers away from these products can ensure competitive advantage. For example, a firm should consider which payments might benefit quickly from Sepa Credit Transfers, and use these as the business case for developing the capability. Other volumes can follow on a phased basis. Similarly, a company that plans to expand into new markets should discuss the most appropriate account structure with its existing banking partner, as it may no longer be necessary to establish local accounts for its overseas operations once customers in those markets start to use standardised payment instruments. There are many applications of Sepa and each organisation will need to respond differently. Companies should build the business case today by committing IT and other resources to facilitate the switch to new payment instruments as soon as they become available. Given the pressure on discretionary investment, the challenge is often securing a green light for a much-needed but sometimes hard to justify project, despite the long-term benefits that it might generate. Naturally, the impact of Sepa will be different on every organisation, depending on its industry sector, management culture, degree of automation and geographic spread. Some firms will be able to reduce their use of local bank accounts significantly; for others, local accounts will remain critical. Treasurers will have to work within the complexities of business reality. Customer needs Banks should be committed to supporting their customers’ requirements however they decide to tackle Sepa. Most will look to supply Sepa solutions via their existing branches and channels to ensure clients can quickly integrate the new instruments into their current banking infrastructure, and simplify their in-house processes. Corporates need to prepare now to make the maximum use of the opportunity provided by the migration of Europe’s payments to a single infrastructure. Priorities might include: ● Review Sepa’s impact on any internal processes and systems. ● Review use of payment types/ formats, account structure and banking connectivity. ● Check that their bank is on schedule to be Sepa compliant. ● Identify areas of banking activities that could benefit quickly from Sepa. ● Start talking both internally and to business counterparts now to draft a plan for migration to new instruments (including period of parallel running with existing instruments). ● Identify budget and resources required to effect migration. ● Keep up-to-date on plans to decommission the local payment products and processes. But whatever the priorities, for any treasurer looking to drive efficiency and optimisation, Sepa is not something happening in January, 2008, it is already here. ■ Naveed Sultan is managing director, head of cash management, Europe, Middle East and Africa, at Citi ■ 16 I EMBRACING CHANGE I CLEARING & SETTLEMENT Market practice harmonisation Clive Triance, head of securities and fund services and direct custody and clearing, Europe, Middle East and Africa, at Citi, tells Heather McKenzie how the EU clearing and settlement landscape is moving towards better processing, increased efficiency and general market transparency Heather McKenzie The European Central Bank says the EU lacks an efficient, inte grated securities infrastructure to support the operation of a single financial market. How can such an infrastructure be built? There is an enormous drive among the public and private sectors in Europe to find more efficient ways for the financial industry to operate. The goal of legislation such as MiFID [Markets in Financial Instruments Directive] and projects including TARGET2-Securities [T2S] are to harmonise the legal framework and the market infrastructure in Europe. Simultaneously, significant cost reductions are being achieved by financial institutions as they introduce greater efficiencies within their organisations. Greater use of standards such as ISO15022-based messages has also helped move the industry closer to interoperable infrastructures. These standards have helped lower costs for our customers as well as for ourselves. The combination of public and private sector initiatives is paving the way for a more harmonised and efficient market in Europe. Q A How are new developments such as T2S shaping the Q European clearing and settlement landscape? T2S will create a single engine for the settlement of trades. The estimated €0.28 charge per trade will help to reduce costs further. T2S will drive harmonisation in different markets, including the introduction of harmonised opening and closing times for settlement cycles, and a variety of optimisation mechanisms that could significantly reduce the number of failed transactions. The project could prove to be a catalyst in the removal of the remaining Giovannini barriers to pan-European clearing and settlement. While T2S will deliver less complexity in settlement, it has to be remembered that T2S is only addressing the ‘commoditised’ settlement part of the transaction lifecycle. It does not perform asset servicing services, which will remain with the central securities depository [CSD] leaving room to increase the efficiency of these services at the CSD level. However, the task should not be underestimated – developing TARGET2 for the cash markets was a complex undertaking. For securities, we have to take into account the intricacies of different CSDs and local markets. It is A ‘We need to keep an open mind about the trade-off between commercial innovation and EU-run processes’ ■ 16 I EMBRACING CHANGE I CLEARING & SETTLEMENT Market practice harmonisation Clive Triance, head of securities and fund services and direct custody and clearing, Europe, Middle East and Africa, at Citi, tells Heather McKenzie how the EU clearing and settlement landscape is moving towards better processing, increased efficiency and general market transparency Heather McKenzie The European Central Bank says the EU lacks an efficient, inte grated securities infrastructure to support the operation of a single financial market. How can such an infrastructure be built? There is an enormous drive among the public and private sectors in Europe to find more efficient ways for the financial industry to operate. The goal of legislation such as MiFID [Markets in Financial Instruments Directive] and projects including TARGET2-Securities [T2S] are to harmonise the legal framework and the market infrastructure in Europe. Simultaneously, significant cost reductions are being achieved by financial institutions as they introduce greater efficiencies within their organisations. Greater use of standards such as ISO15022-based messages has also helped move the industry closer to interoperable infrastructures. These standards have helped lower costs for our customers as well as for ourselves. The combination of public and private sector initiatives is paving the way for a more harmonised and efficient market in Europe. Q A How are new developments such as T2S shaping the Q European clearing and settlement landscape? T2S will create a single engine for the settlement of trades. The estimated €0.28 charge per trade will help to reduce costs further. T2S will drive harmonisation in different markets, including the introduction of harmonised opening and closing times for settlement cycles, and a variety of optimisation mechanisms that could significantly reduce the number of failed transactions. The project could prove to be a catalyst in the removal of the remaining Giovannini barriers to pan-European clearing and settlement. While T2S will deliver less complexity in settlement, it has to be remembered that T2S is only addressing the ‘commoditised’ settlement part of the transaction lifecycle. It does not perform asset servicing services, which will remain with the central securities depository [CSD] leaving room to increase the efficiency of these services at the CSD level. However, the task should not be underestimated – developing TARGET2 for the cash markets was a complex undertaking. For securities, we have to take into account the intricacies of different CSDs and local markets. It is A ‘We need to keep an open mind about the trade-off between commercial innovation and EU-run processes’ ■ 18 I EMBRACING CHANGE I CLEARING & SETTLEMENT an important initiative that has the potential to achieve lower costs provided it is built to allow CSDs to reduce their costs and those savings are passed on to users. How does T2S fit in with Citi’s Turquoise involvement? The aim of T2S is to create a single settlement engine with the end goal of reducing costs. The work we are doing with Turquoise is in line with those objectives. One of the aims of the investment banks that have established Turquoise is to substantially reduce the all-in cost of transacting, and that includes not only trading costs but also the cost of securities clearing and settlement. Citi is acting as the settlement agent for the Turquoise central counterparty, DTCC’s [Depository Trust and Clearing Corporation] EuroCCP – creating a single clearing and settlement solution with improved pricing. The commercial marketplace is developing solutions today that are precursors to T2S [for which the market will have to wait until 2013]. An example is Citi’s development of European MultiMarket Access [EMMA]. Initially for the Euronext markets, it is a solution that provides a single legal entity securities and cash account to support market activity. The goals of T2S, Turquoise and EMMA are all aligned – to reduce the cost of trade flow from execution to settlement through harmonisation. Q A W h a t a r e th e o p p o r tu ni t ie s in t h e e v o l v i n g c l e a r i n g a n d se tt l e m e n t l a n d s c a p e f o r y o u a n d y o u r u s e r s? The European clearing and settlement landscape is moving towards better processing, increased efficiency, a simpler structure, price transparency Q A and general market transparency. The harmonisation of market practices and jurisdictions will make the market more competitive and create opportunity. Citi is working with CCPs and CSDs in the region to redefine the settlement process in a way that brings extra value in terms of cost reduction. CCPs and settlement agents are looking at the flows of trades and where they can add value. In talking to our customers, we have identified where the costs are in the trade lifecycle and have been able to unbundle our pricing to offer a transparent fee structure that shows clients what they are paying for specific processes. This gives customers more flexibility to choose the services they want. The landscape today is quite complex – some customers want to hold an account at the CSD themselves. However, they want us to provide some of the additional services, such as corporate actions processing and income processing, in order to reduce the burden on their back offices – and we are doing that. Historically, it has been very difficult to see how an infrastructure could develop that would address the European Commission’s desire for greater efficiency, while balancing the commercial needs of the entity building the infrastructure. However, the ECB has become a strong driver for market efficiency, innovation and harmonisation and T2S is proof of that. There is a realisation that we need to keep an open mind about the trade-off between commercial innovation and EU-run processes. There is a great opportunity for the private sector to provide services that complement the public sectors efforts to help to further improve efficiency and bring greater results to clients across Europe. ■