FAQS Compliance’s view of LighthouseCapital How does the compliance LighthouseCapital? department view As you will appreciate, this was central to the discussions with F&C. Lighthouse Compliance believes LighthouseCapital is compliant for the following reasons: • A psychometric questionnaire, created by Distribution Technology Limited (DTL), is used to establish the risk profile of the client. The 18 questions used will accurately assess the client’s attitude to risk and can be attached to the Suitability Letter confirming, for example “In order to establish your attitude to risk, the attached questionnaire was used. Your answers to the questions posed have been assessed and a rating of 4 applied. This means you have a balanced attitude to risk. A “balanced investor” is looking for a balance of risk and reward, seeking higher returns than those available from a high street deposit account and willing to accept a certain amount of fluctuation in the value of their investments as a result. I would recommend you review the attached questionnaire which explains this in greater detail to ensure you are happy with the answers given and contact me should you wish to clarify anything.” the portfolios are rebalanced quarterly (in line with the output of DTL stochastic models) to take account of the ever changing investment backdrop. Additionally, there are no tax implications when changes are made within the Lifestyle Funds themselves. Would this make me a tied adviser? No, because as a professional IFA you must still be able to demonstrate why this product is suitable to meet your clients’ objectives and attitude to risk. Additionally: • The current range of Lifestyle Funds will not cater for clients with risk profiles of 1 - 3 or 8 -10. You will need to use your traditional methods of research to establish the a p p ropriate asset allocation and suitable funds for clients with these risk profiles. The DTL system will provide a definition of these attitudes to risk to assist you. • If the Lifestyle Funds are used in a tax wrapper such as an insurance bond or ISA, as with other fund of funds you must still be able to justify why that product provider was used. For example if you choose Friends Provident, (who are expected to make these funds available within their various product wrappers later this year), you will still need to have appropriate research to confirm why you are recommending them, as well as the fund choice, as you do now. Your Suitability Letters will still need to confirm why the wrapper, provider and F&C Fund are suitable to meet the objectives and attitude to risk of the client. • Currently, the F&C Lifestyle Funds are unique in the market place. Quite simply it’s a holistic end-to-end investment process – from a tried and tested risk profiler with sophisticated stochastic modelling through to aligned multi-manager portfolios, constructed and managed by one of the UK’s leading teams, which is then rebalanced quarterly to ensure ongoing suitability for your clients. The proposition harnesses four layers of expertise: 1 Distribution Technology for the risk modelling. 2 F&C multi-manager team for the fund selection and monitoring. 3 The individual fund managers who make up the Lifestyle portfolios. It is worth commenting that in FSA Consultation Paper 04/11 the results of the psychometric questionnaire noted above were used to represent a benchmark for ‘perfect advice’. • Having analysed the attitude to risk, the DTL system will allocate a number to reflect that attitude to risk. In research undertaken with intermediaries and DTL, risk ratings 4, 5, 6 and 7 have been identified as the most common. These numbers are reflected in the four Lifestyle Funds, the details of which are in this pack. F&C has created these funds, to ensure that asset allocation precisely matches these attitudes to risk. Why do I need to use DTL and F&C when I can do that myself; there are a number of tools available to achieve this. We would agree with this statement, certainly at the outset of the investment programme. However, dependent upon your agreement with the client as to the service you will provide to them, it may be that the funds selected could, after a relatively short period of time, no longer reflect the client’s attitude to risk because they have not been reviewed. The benefit of the F&C Lifestyle Funds is that the underlying funds are continually reviewed, whilst the asset allocation of The benefit of the F&C Lifestyle Funds is that the underlying funds are continually reviewed, whilst the asset allocation of the portfolios are rebalanced quarterly. FAQS Compliance’s view of LighthouseCapital (continued) 4 You as the adviser who bring together all the key elements as part of a tailored financial planning solution. Does this treat the customer fairly? We believe it does. This is because the client’s attitude to risk is established using psychometric principles and the F&C Lifestyle Funds match that attitude to risk and are maintained to ensure that they continue to do so. You assume trail commission is being taken? Why is this? In order to build a business that has a monetary value, and trail/renewal commission is one of the yardsticks used by a potential purchaser to assess its worth. Also, if you take trail commission, the regulator has an expectation that you will continue to service your client because that is the reason it is paid; to do otherwise would not be treating your customer fairly. This is why it is so important that your IDD makes clear the service you will be providing to your client for the agreed remuneration. I understand that when investing in the Lifestyle Funds an “extra” payment is made to Lighthouse Group by F&C. How is this dealt with in terms of commission disclosure to the client? The “extra payment” by F&C is derived from the standard 1.5% annual management charge, which is applied irrespective of the involvement of Lighthouse. The payment is in essence a part of F&C’s profit and therefore has no impact on the client. However, for investments made through third party product providers, it will be necessary to include the following statement in your Suitability Letter which MUST be sent PRIOR to the application being signed, in order to meet the requirements of COB: Potentially, a client’s assets could all be managed, in effect, by one fund management company, ie F&C. Is this compliant? As with every investment case, it will depend on the circumstances of the client and whether you consider the F&C funds meet the objectives and attitude to risk of your client. It may be that it will form a core holding of an overall portfolio. However, ask yourself this question, “If I assess the attitude to risk of the client and use the tools available to decide on appropriate asset allocation and select funds, do I have the time, and is the client willing to pay for me, to review this on a quarterly basis?” Will standard paragraphs be available? Compliance is working on these at the current time, but the key elements are detailed above. I understand that investing in the Lifestyle Funds through non-qualifying providers could be less expensive for my clients. Is this the case? This is possible as we only know how much a product provider charges when they take on the Lifestyle Funds. If it is more expensive to use a qualifying provider, then as long as you make clear why you are recommending a particular provider, the client will have the information required to make an informed decision as to whether to accept your recommendation. Compliance will provide appropriate research information in this area for advisers shortly and will ensure that this is regularly updated. “In addition to the above initial and trail commission, LighthouseGroup may receive an additional amount per annum based on the value of your investment. This is not an additional charge as the payment forms part of the overall annual management charge detailed in the illustration and key features document provided to you. It does not affect the cost of advice to you in any way.” A similar statement, explaining that 0.85% trail commission will be paid, must be made for investments made directly into the F&C Lifestyle funds. Further details are in the accompanying guidance notes. Compliance considers this to be a positive step as it allows the client time to consider your recommendations and is very much in line with the ethos of treating customers fairly. 07/08/07 180