Deloitte M&A Institute Look to the future when separating historical data Part of the Wired for Winning series on M&A technology topics Day 1 readiness, integration/separation planning, and major systems cutovers command the lion’s share of buyers’ and sellers’ focus in M&A transactions in the post-announcement phase of the deal. Historical data, by contrast, is often relegated to a mere afterthought. Ironically, long after the deal close, sellers and buyers frequently find themselves wrangling with major cost, resource, and infrastructure constraints to solve for final ownership of and access to historical data—especially in carve-out scenarios. Heading this problem off at the pass starts by taking a forwardlooking approach to historical data. There are important business, legal, and regulatory reasons why both sides in an M&A transaction need access to historical data pre- and post-deal close. However, some sellers underestimate the importance of early planning for data separation and management. As a result, these companies may find it difficult to quickly and efficiently locate, access, and contain data required for audit, litigation, and regulatory matters. In addition, lack of proactive planning may require significant efforts down the road to complete historical data separation to support a Day 1 or Day 2 cutover. This article explores the factors that may complicate migrating and managing historical application data, describes potential solutions and associated considerations, and offers a high-level approach that may ease the process for both seller and buyer. Complicating factors and questions Historical data, sometimes known as “Books and Records” can take many forms: pre-close (owned by seller); postclose (owned by buyer); online (currently residing in applications); offline (archived after a period of time in systems or data warehouses); structured (application/ database/system data); unstructured (spreadsheets, presentations; emails and hard copy/paper documentation); comingled (mixed with data from other business units (BU)) and non-comingled (belonging solely to one BU). The abundance, prevalence, and diversity of historical data speak to its organizational value. However, these same factors also add to the complexity of separating, retaining, retrieving, and accounting for historical data during and after an M&A transaction. Both seller and buyer should consider the following complicating factors and key questions as they develop requirements for a historical data separation solution (see figure 1). Figure 1: Complicating factors Complicating factors Key questions Business, legal, and regulatory environment • What are the historical data deal requirements (e.g., Purchase Agreement, Transition Services Agreement, and Master Reorganization Agreement)? • What are the country-specific regulatory requirements (e.g., EU Data Protection Directive, Bank Holding Company, Sarbanes-Oxley, Works Councils)? • What are the legal implications of sharing data (e.g., anti-trust)? • What is RemainCo’s or SpinCo’s1 historical data risk tolerance? • Will regulators require the original system of record to view transactional processing? Data sensitivity, format, and retention • What are the country-specific and corporate data retention requirements? • What is the sensitivity of the data categories in question? • What is the frequency the data will be requested for audit, legal, compliance, regulatory, and business operations requirements? • What format can the data be extracted in and can that data format be read without the original system in which it was transacted? Technology risks • What is the timeline for the divestiture to define their end-state IT landscape and roadmap? • Is there a technically viable option to retain and restore historical data without using the original application/database? • Is the conveying technology proprietary or end-of-life? Governance • Do RemainCo and SpinCo have the appropriate leadership structure and tone at the top? • Has Day 1 or other competing priorities caused a lack of focus on historical data, and is management willing to make it a priority? • Has analysis been conducted to determine data separation, retention, and retrieval solution timelines and feasibility? Resourcing • Will RemainCo or SpinCo retain the appropriate business and technology resources, contracts, etc. to support the historical data effort? • Do RemainCo or SpinCo have the appropriate subject matter expertise to support the chosen applications/database needed to view the data in a readable format? “SpinCo” represents the business being carved out and divested from “RemainCo,” the parent company that remains post divestiture. 1 Look to the future when separating historical data 2 No one-size-fits-all solution There is no one-size-fits-all solution for separating historical data during M&A—an organization’s selection can depend on deal type and terms, the volume of comingled data, and the complicating factors mentioned above. Also, the solution initially selected may change as the deal timeline progresses. Figure 2 shows a number of potential solutions and associated considerations. Figure 2: Historical data separation solutions Solutions Works when… Not ideal when… Leverage TSA, MRA, purchase agreement, or long-term operating agreement • Deal documents relating to historical data are well-defined and detailed • Historical data considerations are integral to the deal structure • Least costly option is for RemainCo and SpinCo to retain their applications and manage the historical data requirements through an operating or deal agreement • Applications used for systems of record will be decommissioned within 12-24 months of the TSA exit • Country-specific regulations or legal implications limit this approach • RemainCo or SpinCo don’t want to be a service provider Clone system • RemainCo has subject matter expertise to support the technology stack • Application is portable and flexible to deploy at third-party data centers • Solution uses a non-proprietary or end-of-life system, where resources and licenses can be obtained Implement archival tool • Archiving non-proprietary systems • Archiving technology is able to read the data without the application • Archiving technology meets business, legal, and regulatory retention and retrieval requirements Extract data to flat file • Data dictionary is readily available to make sense of data • SQL/alternate read options are readily available Utilize third-party or escrow environment • Joint venture scenarios have open-ended working relationships • Both parties are willing to enter into a long-term operating agreement and split the costs associated with systems hosting and management • Key resources convey to SpinCo and contract resource that they do not know legacy technology • Third-party data center hosting facilities require remediation of end-of-life systems prior to migration • Solution is cost-prohibitive (e.g., standing up a mainframe environment) • Data is frequently needed for business operations, unless archival tool has selfservice feature or retrieval process has minimal latency • Data dictionary doesn’t exit to get data from applications to/from archival • Time- or cost-constrained • No data dictionary exists • Application is required to read the data • Data volume makes this approach unfeasible • Divestiture is a closed-end transaction Figure 3 presents a high-level approach and timeline to drive solution definition and implementation. Look to the future when separating historical data 3 Figure 3: Historical data separation approach Day 1 Step 0 Preparation Step 1 Launch governance and structure • Identify key • Where possible, • stakeholders integrate efforts with • Incorporate key broader application historical data migration work principles into streams Master Records • Assign appropriate Agreement (MRA) resources to • Incorporate key implement –– Process definition historical data –– Data migration/ • considerations into archive blueprinting –– Inquiry triage • Flag key systems and handling of record/official records to prioritize • In many divestitures, data must be logically separated—both for operating and archive purposes. The extent to which this separation occurs can impact the scope of historical data and archiving. See “Thinking logically about ‘Logical Separation’” for further insights. Step 2 Step 3 Gather business requirements Evaluate solution options Step 4 Implement Identify business use • Decide data ownership: • Develop and execute for data and associated RemainCo. vs. SpinCo archive processes systems/apps • TSAs • Integrate into –– Frequency and • Operating agreement application migration scenarios for data • Define optimal archive activity where feasible access data structure and • Develop retrieval –– Is data an “official medium request and retrieval record”? Is system • Flat file database, process a “system of data warehouse, tape, • Modify/create TSAs, record”? paper, unstructured operating agreements, Profile security constraints and data files or contracts sensitivity • Determine where • Communicate –– Co-mingled data archive and restore processes to both –– Logical separation capability exists organizations Market-specific retention International markets will often derail a one-size-fits-all requirements approach. For example, Austria has a record retention requirements spanning 30 years. In France, regulations mandate that data must remain attached to in-country systems/applications of record. Deloitte Internal Research Critical success factors There is no shortage of issues that can make M&A-related historical data management challenging and complex. However, employing a disciplined and proactive approach may help to mitigate risks, uncover constraints, streamline the process, and reduce intra- and inter-organizational conflicts—all factors that can be critical to separation success. • Set the tone at the top. Executive support for including historical data separation at the onset of deal planning can help to keep the issue front-of-mind as the M&A teams develop Day 1 and exit plans. Leadership should also: • Start early. The earlier in the M&A process that stakeholders begin considering the impacts of historical data separation, the better they can prepare and integrate solutions into their cutover planning. Among important steps: –– Embed an appropriate governance structure as part of a centralized separation management team. –– Define clear guiding principles in the Master Reorganizational Agreement (MRA) at the onset of the separation to help resolve downstream conflicts and provide a framework to incorporate into separation planning. –– Integrate historical data separation into the blueprinting phase so that all work teams consider how data will be treated for Day 1 and TSA exit (Day 2). –– Don’t “reinvent the wheel.” Leverage existing systems, establish a repeatable process, and separate data by like work streams (e.g., by function, by system) to help reduce implementation cost and time. –– Provide guidance around which data may be shared, and draw boundaries around which data should be separated. • Collaborate. Multiple stakeholders from both sides of the transaction sit at the M&A table; some are there because of their business acumen, others because of their technical expertise. All play important roles in historical data separation and should work collaboratively to enable separation completion. Among important tasks: –– Define the business requirements for historical data, understand the technical constraints and feasibility, and prioritize the most pragmatic approach. –– Consider data security, privacy, and business sensitivity issues. Ask Legal, Information Security, Compliance, Risk, and Internal Audit stakeholders to weigh in on the scope and implications of historical data. Look to the future when separating historical data 4 – Depending on the complexity of the carve-out, ask the Program Management Office (PMO) to guide and manage multiple historical data work streams across businesses and functions. It may seem that separating and preserving historical data requires a historic effort, but it doesn’t have to. By starting early in the M&A lifecycle, developing simple and cost-effective solutions, using the appropriate tools and governance structure, and collaborating with stakeholders, the pain of managing historical data can be a thing of the past. Contacts Jason Asper Principal Deloitte Consulting LLP jasper@deloitte.com Manav Dange Senior Manager Deloitte Consulting LLP mdange@deloitte.com Adam Bormann Manager Deloitte Consulting LLP abormann@deloitte.com John Holt Manager Deloitte Consulting LLP joholt@deloitte.com This publication contains general information only and Deloitte is not, by means of this publication, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. Deloitte shall not be responsible for any loss sustained by any person who relies on this publication. About Deloitte Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. Copyright © 2015 Deloitte Development LLC. All rights reserved. Member of Deloitte Touche Tohmatsu Limited