WJEC
YR IAITH AR WAITH
Guidance for tutors
PREPARATION
Each unit is worth 2 credits. 2 credits correspond to 20 hours of guided teaching.
Providing information to customers in spoken Welsh – Entry 3
2 tasks:
1) Speaking with the customer and providing information
2) Speaking with the customer and receiving information.
Length of the 2 tasks: Up to 2 minutes per task. 6 – 8 questions per task.
Make use of patterns such as:
Ydych chi’n hoffi/mwynhau …?
Ydych chi eisiau ...?
Sut ydych chi?
Pryd ydych chi eisiau ...?
Beth ydy’ch ...? (e.e. enw cyntaf, cyfenw, cyfeiriad, cod post, hobi)
Faint o’r gloch ydych chi eisiau ...?
Beth ydych chi eisiau ...?
Pwy ydych chi eisiau ...?
Gyda pwy ydych chi eisiau ...?
Ble ydych chi eisiau ...?
Ga i … (e.e. helpu chi?/ gymryd eich enw? / gymryd eich rhif ffôn? gymryd eich manylion?)
Dyma chi
Wrth gwrs
Dim problem
Mae hynny’n iawn
Wela i chi ...
Hwyl fawr
Speaking Welsh when interacting effectively with a customer – Entry 3
1 task
Candidates respond to at least 10 questions using up to 3 different patterns.
... ydw i
Rydw i ...
Fy ... i ydy ...
Mae ... yn
Reading and writing Welsh for the purpose of serving a customer – Entry 3
2 tasks
1) Reading task: 1 task with at least 50 words as a stimulus. The learner must respond to at least 5 questions.
2) Written task: 1 task of between 20-30 words including two simple sentences e.g. mae’n dechrau am ..., dewch i ...
Providing information to customers in spoken Welsh – Level 1
Evidence is required on a CD of the candidates:
1) speaking with the customer and providing information
2) speaking with the customer and receiving information.
Length of the 2 tasks: Up to 3 minutes per task. 10 questions per task. At least 10 specialist terms/statements must be
used.
... ydw i
Rydw i ...
Fy ... i ydy ...
Mae ... yn ...
Dydw i ddim ...
Hoffwn i/ Baswn i’n hoffi
Dydy ... ddim yn ...
Speaking Welsh when interacting effectively with a customer – Level 1
Evidence is required on a CD of the candidates responding to at least 10 questions using up to 5 different patterns.
Reading and writing Welsh for the purpose of serving a customer – Level 1
2 tasks:
Reading task: Reading from two different texts (50 words in each text). The learner must respond to at least 5 questions
comprising at least one sentence comparing the two sources and expressing a simple opinion.
Written task: 1 task between 30 - 40 words comprising four sentences and expressing a simple opinion.
Yn fy marn i mae .... yn ....
Rydw i’n meddwl bod ... yn ...
Rydw i’n hoffi ... achos mae’n ....
Dydw i ddim yn hoffi ... achos mae’n ...
Providing information to customers in spoken Welsh – Level 2
Evidence is required on a CD of the candidates:
1) speaking with the customer and providing information
2) speaking with the customer and receiving information.
Duration of task: Up to 4 minutes per task. 15 questions, using a different tense of the verb for each task. At least 20
specialist terms/statements must be used.
Speaking Welsh when interacting effectively with a customer – Level 2
Evidence is required on a CD of the candidates speaking for up to 4 minutes using various tenses of the verb.
The learner must respond to at least 15 questions.
Reading and writing Welsh for the purpose of serving a customer – Level 2
2 tasks:
Reading task: Gathering information from three different sources, cross-referencing between them.
The three sources must comprise at least 200 words in all. The sources must be sent with the work.
Written task: A task between 100-150 words. Learners must write in paragraphs.
Providing information to customers in spoken Welsh – Level 3
Evidence is required on a CD of the candidates:
1) speaking with the customer and providing information
2) speaking with the customer and receiving information.
Duration of task: Up to 10 minutes. At least 30 specialist terms/statements must be used. The task may be split into two
halves, or both tasks can be combined.
Speaking Welsh when interacting effectively with a customer – Level 3
Evidence is required on a CD of the candidates speaking for up to 5 minutes using
various tenses of the verb. The learner must respond to at least 20 questions.
Reading and writing Welsh for the purpose of serving a customer – Level 3
2 tasks:
Reading task: Gathering information from three different sources, cross-referencing between them.
One source must be in English to demonstrate evidence of translanguaging. The three
sources must comprise at least 300 words in all. The sources must be sent with the work.
Written task: 1 or 2 tasks may be presented. The entire work must comprise between 250-300 words
and must be written in paragraphs.
GENERAL GUIDANCE FOR RECORDING
It is important that the oral assessment is conducted in a quiet environment.
Please note the following details at the beginning of the CD:
Centre name and number
Unit title
It is important that the tutor conducting the assessment introduces each candidate by name before the task begins. This
is to ensure that each candidate's voice is distinguishable on the CD e.g. “Ymgeisydd 9000, John Davies; Bore da,
John …”
At the end of each recording, the tutor should verify that the assessment has been recorded successfully.
The following details should be noted on a label and glued onto the cover of the CD:
(i)
Centre name and number
(ii)
Unit title
(iii)
Names of recorded candidates.
All centres are required to record the assessments of all candidates. Please note that only a sample of this work needs to
be sent to WJEC.
REGISTRATION
There are two registration opportunities each year:
Registration for the January series must be completed by the 1st of October; entries can be amended by centres until the
30th of November.
Registration for the June series must be completed by the 21st of February; entries can be amended by centres until the
30th of April.
SELECTING A SAMPLE
See formula below to choose samples for every unit:
Total number of candidates (Numbers relate to alphabetical order)
1 – 10
All
11 - 19
1st and every second (1, 3, 5, 7 etc.) plus the lowest
scoring folder and additional folders as necessary
(reflecting the spread of marks) to make a total sample of
10
1st and every fifth (1, 6, 11, 16 etc.) plus the lowest scoring
folder and additional folders as necessary (reflecting the
spread of marks) to make a total sample of 10
1st and every eleventh (1, 12, 23, 34 etc.) plus the lowest
scoring folder and additional folders as necessary
(reflecting the spread of marks) to make a total sample of
10
20 - 45
46 - 99
The sample must be sent by:
12 December 2015 (January Series)
4 May 2016 (June Series)
SAMPLE CONTENT
Providing information to customers in spoken Welsh – Entry 3
Evidence is required from the 2 tasks on a CD of the candidates:
1) speaking with the customer and providing information
2) speaking with the customer and receiving information.
Length of the 2 tasks: Up to 2 minutes per task. 6 – 8 questions per task.
The Assessment Record sheet must be completed and sent with the sample. Centres are reminded that all assessment
criteria must be met in order to pass the unit.
Providing information to customers in spoken Welsh – Level 1
Evidence is required from the 2 tasks on a CD of the candidates:
1) speaking with the customer and providing information
2) speaking with the customer and receiving information.
Length of the 2 tasks: Up to 3 minutes per task. At least 10 specialist terms/statements must be used.
The Assessment Record sheet must be completed and sent with the sample. Centres are reminded that all assessment
criteria must be met in order to pass the unit.
Providing information to customers in spoken Welsh – Level 2
Evidence is required from the 2 tasks on a CD of the candidates:
1) speaking with the customer and providing information
2) speaking with the customer and receiving information.
Length of the 2 tasks: Up to 4 minutes per task. At least 20 specialist terms/statements must be used.
The Assessment Record sheet must be completed and sent with the sample. Centres are reminded that all assessment
criteria must be met in order to pass the unit.
Providing information to customers in spoken Welsh – Level 3
Evidence is required on a CD of the candidates:
1) speaking with the customer and providing information
2) speaking with the customer and receiving information.
Duration of task: Up to 10 minutes. At least 30 specialist terms/statements must be used.
The Assessment Record sheet must be completed and sent with the sample. Centres are reminded that all assessment
criteria must be met in order to pass the unit.
Speaking Welsh when interacting effectively with a customer – Entry 3
Evidence is required on a CD of the candidates responding to at least 10 questions using up to 3 different patterns.
The Assessment Record sheet must be completed and sent with the sample. Centres are reminded that all assessment
criteria must be met in order to pass the unit.
Speaking Welsh when interacting effectively with a customer – Level 1
Evidence is required on a CD of the candidates responding to at least 10 questions using up to 5 different patterns.
The Assessment Record sheet must be completed and sent with the sample. Centres are reminded that all assessment
criteria must be met in order to pass the unit.
Speaking Welsh when interacting effectively with a customer – Level 2
Evidence is required on a CD of the candidates speaking for up to 4 minutes using various tenses of the verb
The Assessment Record sheet must be completed and sent with the sample. Centres are reminded that all assessment
criteria must be met in order to pass the unit.
Speaking Welsh when interacting effectively with a customer – Level 3
Evidence is required on a CD of the candidates speaking for up to 5 minutes using various tenses of the verb.
The Assessment Record sheet must be completed and sent with the sample. Centres are reminded that all assessment
criteria must be met in order to pass the unit.
Reading and writing Welsh for the purpose of serving a customer – Entry 3
The following evidence will be required:
Reading task: 1 task with at least 50 words as a stimulus. The learner must respond to at least 5 questions. The reading
stimulus must be sent with the work.
Written task: 1 task of between 20-30 words including two simple sentences.
The Assessment Record sheet must be completed and sent with the sample. Centres are reminded that all assessment
criteria must be met in order to pass the unit.
Reading and writing Welsh for the purpose of serving a customer – Level 1
The following evidence will be required:
Reading task: Reading from two different texts (50 words in each text). The learner must respond to at least 5 questions
comprising at least one sentence comparing the two sources and expressing a simple opinion. The reading texts must
be sent with the work.
Written task: 1 task between 30-40 words comprising four sentences and expressing a simple opinion.
The Assessment Record sheet must be completed and sent with the sample. Centres are reminded that all assessment
criteria must be met in order to pass the unit.
Reading and writing Welsh for the purpose of serving a customer – Level 2
The following evidence will be required:
Reading task: Gathering information from three different sources, cross-referencing between them.
The three sources must comprise at least 200 words in all. The sources must be sent with the work.
Written task: A task between 100-150 words. Learners must write in paragraphs.
The Assessment Record sheet must be completed and sent with the sample. Centres are reminded that all assessment
criteria must be met in order to pass the unit.
Reading and writing Welsh for the purpose of serving a customer – Level 3
The following evidence will be required:
Reading task: Gathering information from three different sources, cross-referencing between them.
One source must be in English to demonstrate evidence of translanguaging. The three sources must comprise at least
300 words in all. The sources must be sent with the work.
Written task: 1 or 2 tasks may be presented. The entire work must comprise between 250-300 words and must be written
in paragraphs.
The Assessment Record sheet must be completed and sent with the sample. Centres are reminded that all assessment
criteria must be met in order to pass the unit.